Digital change manager jobs

Job Title: Head of Communications, Atlantic Institute

Location: Rhodes House in central Oxford, Hybrid Working 2 days per week

Contract: Permanent

Hours: Full-time

Salary: £70,000 - £75,000 per annum

Reports to: Executive Director

We have an exciting opportunity for a Head of Communications to join the Atlantic Institute based at the Rhodes Trust, Oxford. This role will ensure that the work and profile of Fellows and Programs are seen and heard, and that it helps define agendas, inform policy and contribute to systemic change.

The role is a member of the Atlantic Institute's leadership team, contributing to organisational culture and the successful delivery of the Institute's strategic priorities. Strong leadership and people management skills are essential, with the ability to lead, develop and motivate teams, build collaborative relationships and support colleagues through change.

We are looking for the successful candidate to start with us in as soon as possible.

The role

This role will bring cohesion to all Institute communications, providing a clear narrative of impact and influence, and positioning the Atlantic Fellows community as a global space for thought leadership and values-based convening.

Role responsibilities;

• Detail and deliver a cohesive narrative of the Atlantic Fellows community.

• Provide strategic direction for institutional narratives, thought leadership priorities and audience engagement frameworks across the Atlantic Fellows community.

• Provide senior oversight of editorial standards, co-designing with Fellows and Programs a mechanism to determine how work is amplified in line with the strategic direction of the Institute. Ensure that all public-facing and internal content is aligned with the values of the Atlantic Institute, and serves a clear purpose to support the strategic direction.

• Contribute as an active member of the leadership team, shaping organisational strategy, priorities, and decision-making beyond the communications remit.

• Collaborate with the Director of Lifelong Fellowship to support delivery of program priorities for the global Atlantic Fellows community.

• Ensure regular communications to Fellows, Programs staff and Institute staff as well as Atlantic Institute Governing Board, Global Fellows Advisory Group and others are clear, timely and in line with the Institute’s communications protocol. 

• Develop, deliver, evaluate and refresh communications approaches for the Institute in consultation with the Executive Director.

• Lead the development of long-term institutional communications, reputation and stakeholder engagement strategies aligned with the Institute’s strategic priority

• Provide visible, values-led leadership, role modelling collaboration, accountability, and inclusive ways of working across the Institute.

Please see the job description for more responsibilities

Essential skills, experience and qualifications:

• Significant experience leading communications across a diverse audience, including developing, delivering and evaluating communication strategy.

• Experience of building a brand profile and raising visibility of networks in the NGO sector.

• Media relations experience alongside knowledge of effective digital comms strategies and platforms.

• Attention to detail and high standards of communications content

• Experience managing a team, with effective strategies for delegation, motivation and staff development.

Desirable skills and experience:

• Well networked within NGO or charity organisations, with an understanding of the challenges being faced by those advocating for systemic change for equity globally.

• Understanding of the sensitivities of operating as a UK charity in the equity space.

About us

The Atlantic Institute is a partnership programme of the Rhodes Trust and was established in 2016 with the support of The Atlantic Philanthropies. The Atlantic Institute is part of an ecosystem of Atlantic Fellows Programs which was established with a shared mission: to empower catalytic communities of emerging leaders to advance fairer, healthier, more equitable societies.We do this by providing Atlantic Fellows and Atlantic Fellows Program staff with the networks, architecture and resources to connect, learn and act to address the underlying systemic causes of inequity – locally and globally.

Benefits of working with us

• 30 days annual leave (pro rata) plus 8 bank holidays

• Competitive pension scheme

• Generous family leave schemes

• Private health insurance

• Employee Assistance Programme

• Personal development opportunities

• Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford.

• Cycle to work scheme

• Electric car scheme

If you would like to find out more, please click ‘apply’ to view the full job description and to find the link to apply. Please send us your CV and a covering letter. Please note, this advert will close on 26 July 2026. Interviews are likely to take place w/c 3 August 2026.

If you have any issues with submitting your application, please email the Recruitment team.

The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief.

Senior Grants Officer
Salary: Starting in the region of £29,634 per annum
Salary band: Rank 4 (£29,634- £34,072 per annum)
Contract type: Permanent
Working hours: Full time
Location: Bickley Hall Farm, Malpas, SY14 8EF – Hybrid Working

About Us

Cheshire Wildlife Trust is the region’s leading independent wildlife charity working across Cheshire, Halton, Stockport, Tameside, Trafford, Warrington and Wirral for over 60 years.

Wildlife is in decline and the climate crisis is accelerating — but change is possible. At Cheshire Wildlife Trust, we’re working towards a bold vision: by 2030, nature is in recovery and more people are taking action for wildlife.

About You and the Role

We’re looking for an experienced Senior Grants Officer to help secure the income that makes this work possible. This is an exciting opportunity to join a growing, mission-led charity and play a key role in turning ambitious plans for nature’s recovery into funded, deliverable action.

In this varied role, you will build and manage a pipeline of funding opportunities, write compelling and persuasive applications, and work closely with colleagues across the Nature Recovery team to develop projects, budgets and evidence that inspire funders to invest. You’ll also manage reporting and stewardship for allocated grants, helping to build strong relationships and secure long-term support for our work.

You’ll bring strong experience in grant fundraising and bid writing, along with excellent writing, relationship-building and organisational skills. You’ll be motivated by nature, confident in working across teams and able to translate ideas into clear, credible proposals that deliver impact for people and nature. If you want to use your fundraising expertise to help wildlife recover and communities take action for nature, we’d love to hear from you.

At Cheshire Wildlife Trust we embrace agile working with a focus on supporting you to achieve your objectives alongside a healthy work-life balance. We operate a hybrid working policy with most staff working at least part of the week from home and/or out on site.

Closing date: Sunday 12 July 2026
Apply now and play your part in creating a Wilder Cheshire.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

You may be required to carry out a DBS check for this role.

Applicants must have the right to work in the UK. Sorry, we are unable to offer sponsorship for this position

No agencies please.

About the Chartered Institute of Fundraising

The Chartered Institute of Fundraising is the membership body for UK fundraising. We represent and champion the work of individual fundraisers, charities, and their partners. 

Our ambition is to double our impact over the next decade by creating a sustainable future for fundraising and inspiring more people to give.

To achieve this, we are focused on attracting, retaining and developing fundraising talent, changing perceptions of fundraising as a respected profession, driving excellent fundraising practice through standards, ethics and professional development, and fostering a culture that inspires more people to give.

Fundraising qualifications are central to this ambition, equipping fundraisers with the knowledge, skills, and confidence to excel throughout their careers and strengthen the impact of fundraising.

About the role

We're looking for experienced fundraising professionals who are passionate about developing others and committed to delivering outstanding learning experiences. You'll be an engaging online facilitator who creates inclusive learning environments, inspires confidence, and supports learners to achieve their potential.

Teaching experience is essential, along with a teaching qualification or a willingness to work towards one. We welcome applications from experienced trainers, educators, and learning professionals, as well as fundraising professionals with substantial experience in designing and delivering learning for adult audiences.

As one of our tutors, you'll:

• Deliver engaging online learning using professionally designed course materials
• Facilitate interactive learning that encourages discussion, reflection and application
• Assess learner assignments and provide high-quality developmental feedback
• Provide regular and timely feedback and support to learners undertaking online courses
• Support learners through coaching and one-to-one guidance where appropriate
• Work alongside a collaborative team of experienced tutors and learning professionals
• Help maintain the high professional and academic standards of CIOF qualifications

Successful candidates will join our associate tutor pool and will receive induction, programme-specific training and ongoing support from the Professional Development team before delivering learning.

Platform Engineer

Remote (UK-based) | Full-time | Salary: £71,043 + benefits including 4.5-day week and 11% employer pension

Do your best work, for the right reasons.

Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.

Our culture has been independently recognised through:

• Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)

• Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact

• Investors in People Gold - through external accreditation and colleague feedback

�� About the Role

We've built a lot, fast. Now we want to make it last.

As a young organisation, we've used modern technology to move quickly and get remarkable products into teachers' hands. We've proven what's possible. Now we're maturing, making sure the foundations are as strong as what's built on top of them. We see this role as central to that change.

You'll work with engineering, product, and research colleagues to build confidence in using observability principles that deepen our understanding of how teachers and pupils use our products, and help us keep improving them. We work in product squads alongside designers, researchers, and education experts, regularly releasing new features and improvements so teachers and pupils get quick and easy access to the highest quality learning resources.

Alongside other members of the platform engineering group, you'll enable squads to move more quickly by optimising tooling and implementing automations, including the effective and safe use of AI. You'll drive the creation and adoption of engineering standards across code, deployment, security, observability, and monitoring. And you'll be a key driver of automation, working with the rest of the platform team to improve the overall developer experience.

You'll need a good understanding of platform engineering in a SaaS-heavy environment and the value it brings to an organisation. A solid grounding in development practices, security fundamentals, and infrastructure operation matters. But specific technical skills are less important to us than a passion for automation, an ability to understand complex systems, and a pragmatic engineering approach.

As part of the Oak team, you'll contribute to the wider success and culture of the organisation, and support and role model our five values: create the right environment, be a great colleague, own your role but work for the team, make things happen, and keep getting better.

��What you'll be doing:

• Leading continuous improvement of the observability, performance, and reliability of our web applications (Next.js, JavaScript, TypeScript, Node) and serverless functions (Google Cloud Functions, Cloudflare), deployed on Vercel and Cloudflare

• Helping teams maintain high service quality by promoting a culture of quality across engineering and product, and enabling squads to use SLOs and SLAs effectively

• Contributing to the strategy and evolution of our monitoring, logging, and reporting solutions so developers can resolve problems quickly and get meaningful insights into application behaviour

• Identifying and implementing automations that speed up development, improve security, or raise the quality of what we deliver

• Working in cross-functional, product-oriented squads with colleagues from across the organisation

• Deputising for other members of the platform team and taking on broader responsibilities as needed

�� What we're looking for

You'll have strong professional experience working with event-driven architectures using serverless technologies such as Google Cloud Run, AWS Lambda, or Azure Serverless.

Beyond that, you'll bring:

• Demonstrable experience collaboratively designing and implementing observability, monitoring, and reporting solutions for complex cloud infrastructures in a major cloud provider (GCP, AWS, or Azure), including solutions for squad-specific use cases

• Confidence reading and maintaining web application code, with the ability to design and build small apps, preferably in JavaScript or TypeScript

• Experience with cloud computing platforms and a working familiarity with Infrastructure as Code tools

• A collaborative approach, comfortable promoting and leading collaboration with both technical and non-technical stakeholders, and able to frame work in terms of impact.

You'll want to contribute in all areas, not just your own lane. You'll be comfortable working at pace across a range of digital systems, always looking for ways the team can keep getting better. And you'll be excellent at remote working, building relationships and managing your time effectively.

Specific technical skills matter less to us than a sound engineering mindset and the ability to bring others with you.

�� Our Benefits

• 25 days annual leave, plus one extra day for each year of service (up to 28)

• Additional Oak closure days over Christmas/New Year

• 11% employer pension contribution (with no minimum employee contribution)

• A 36-hour working week, with half-days on Fridays or every other Friday off

• Fully remote working — we’ll support your home set-up and offer coworking options if preferred

• Twice-yearly in-person offsites to collaborate, connect, and have fun

• A culture that genuinely supports flexibility, autonomy, and trust

�� Inclusion and Belonging

We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors. 

If you're from an underrepresented group, there's a good chance you're discounting yourself before you've even started. That's more common than you'd think, and it means we may miss out on brilliant people. If you're excited by this role but don't meet every requirement, please apply anyway.

We use the Applied platform to help reduce bias in our hiring process. Answers are anonymised and reviewed by a panel of humans.

�� Key Info

• Location: Remote, but you must be based in the UK with the legal right to work here

• Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time

• Closing date: We’ll be reviewing applications as they come in and may close the role early

If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.

Next steps

You'll answer a few admin questions followed by three questions about your day-to-day work. Answers are anonymised, randomised, and reviewed by a panel, so it's your thinking that gets assessed, not your CV.

If you're shortlisted, we'll invite you to interview. We give everyone feedback at the end of the process.

Interview dates:

Interview 1: Monday 13 and Tuesday 14 July 2026

Final interview: Monday 20 and Tuesday 21 July 2026

If this sounds like somewhere you could do your life's best work, we'd love to hear from you.

We're getting strong responses to our roles and we may close applications early. If you're interested, don't leave it too long.

We are an equal opportunities employer.

We're an equal opportunities employer and committed to making sure everyone is treated fairly, regardless of gender, age, disability, religion, belief, sexual orientation, marital status, or race.

Are you passionate about helping people feel confident and connected, as well as building relationships across community, voluntary sector and research environments?

If so, you may be the Community Research & Engagement Associate we’re looking for.

We’re seeking a warm, organised, community-minded individual to support a growing programme of research, involvement, engagement and participation across Somerset’s voluntary, community, faith and social enterprise (VCFSE) sector.

The role will support activity linked to Somerset’s Research Engagement Network (REN), Somerset Health Determinants Research Collaboration (HDRC) and wider research, partnership and engagement activity across Spark Somerset.

The postholder will play an important role in helping strengthen connections between communities, VCFSE organisations and research partners, ensuring community voices and experiences help shape future research and engagement activity.

You don’t need to come from a traditional academic research background – if you have an interest in research, participation and community engagement, and understand how community insights and lived experience can help shape better services, we’d love to hear from you.

This is a fixed-term role, working approximately two days per week for six to seven months. The budget is £10,000 inclusive of VAT and costs such as travel and connectivity.

For further information about the position and who we’re looking for, please visit our website.

Purpose of the job

The Operations Officer provides vital administrative and operational support across UK Youth, helping ensure our people, systems, and workplaces are set up for success. You will play a key role in keeping day-to-day operations running smoothly and ensuring teams have the tools, resources, and information they need to work effectively.

Working closely with the Head of Operations, you will take responsibility for core operational processes including systems administration, facilities coordination, cross-departmental events and compliance support.

This role strengthens the foundations that enable UK Youth to deliver for young people in the long term by supporting strong systems, effective ways of working, and a positive workplace environment.

Why work at UK Youth?

UK Youth exists to widen the reach and deepen the impact of youth work and outdoor learning, so that every young person has someone who believes in them. Our vision is a society that backs every young person - through each spark, struggle and success.

As the UK’s national infrastructure body for youth work, we strengthen and champion a diverse network of youth organisations, unlock investment, shape policy and build the evidence base for what works. At a time of growing need and inequality of access, our work has never been more important.

We are entering an exciting new phase of our strategy - focused on long-term resilience, income diversification and a transformational Capital Appeal to develop Avon Tyrrell as a national centre of excellence for outdoor learning. Joining UK Youth means being part of an ambitious, impact-driven organisation committed to strengthening youth work for generations to come

Key responsibilities

IT & Systems

• Manage the day-to-day relationship with our IT support partner, including monitoring support tickets, approving change requests, and escalating issues to the Head of Operations where required.

• Support the maintenance and monitoring of IT equipment in collaboration with our IT Support Partner

• Maintain our IT asset register; be responsible for ensuring all IT equipment is accounted for and organising its safe distribution.

• Maintain and improve UK Youth’s SharePoint and MS Teams sites and channels, ensuring efficient organisation, accessibility of information and compliance with information and data protection policies

• Support operational improvement projects, including process automation e.g., use of Microsoft Forms and Power Automate to streamline and automate internal workflows such as onboarding, approvals, and data collection.

Office Management

• Serve as the primary point of contact for all London office facility needs, liaising with landlords, contractors, suppliers, and cleaners to ensure the workspace remains safe, functional, and well maintained.

• Manage staff building access and oversee the use of UK Youth’s storage facility, ensuring secure and efficient use of space.

• Manage and maintain the room booking systems, ensuring availability, access, and efficient use of meeting spaces.

• Manage departmental shared inboxes, general phone lines and post, ensuring timely and helpful responses.

• Coordinate purchasing and maintenance of office supplies and equipment, ensuring value for money and timely delivery.

Health & Safety

• Act as the main contact for Health & Safety within our London office, ensuring compliance with policies and procedures.

• Coordinate H&S inductions and site orientations for all new starters and maintain risk assessments, compliance logs, and required documentation.

• Maintain UK Youth’s risk assessment log and review schedule

• Support the collection, tracking, and reporting of organisational H&S compliance data, contributing operational reporting.

• Contribute to the development and documentation of standard operating procedures (SOPs), templates, and internal process playbooks.

Team Support

• Provide day-to-day administrative and coordination support to the People and Operations Team.

• Maintain departmental calendar, schedule meetings, and coordinate agendas, papers, and minutes.

• Lead logistics for key organisation-wide events such as our quarterly Town Halls.

Experience we're after

• Experience supporting operations, administration, compliance, or facilities within a busy organisation.

• Experience coordinating service providers, contractors, or suppliers.

• Experience supporting digital systems (e.g., Microsoft 365, SharePoint, Teams) and contributing to process improvements.

• Experience handling sensitive information and maintaining accurate, high-quality records.  

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave (24 days + 3 days winter closure) plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: 10th July 2026 at 23:59 (midnight)

Provisional Interview Dates: 21st and 23rd July 2026

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Compassion in World Farming International is a global movement transforming the future of food and farming. Join us in shaping powerful donor engagement and experiences that help end factory farming. 

Associate Director, Global Donor Experience & Engagement 

Role type: Permanent; full-time or part-time hours considered, minimum 0.8 FTE

Location: Godalming, UK (hybrid working pattern 2x days in the office per week). The office is located close to Godalming station, with direct trains from/to London Waterloo in approximately 45 minutes. 

Salary: £65,000 -£70,000 per annum (depending upon skills and experience)

About the role  

As our Associate Director, Global Donor Experience & Engagement, you’ll lead the development of our fundraising narratives, storytelling, high-impact communications, digital media and events across digital and offline channels, ensuring a consistent and powerful donor experience at every touchpoint. 

This is a new role and a member of the Fundraising Senior Management Team. You’ll need to be a strategic partner, who is able to make an early impact, which will help to enable our fundraising teams to strengthen donor relationships, increase engagement and create the conditions for sustainable and transformational income growth.

As our Associate Director, Global Donor Experience & Engagement you’ll be responsible for (but not limited to):

• Lead global fundraising engagement strategy- Shapingclearobjectives, plans and success measures that align with organisational priorities and fundraising ambitions.
• Strengthen supporter engagement and stewardship- Developing persuasive cases for support, donor communications, engagementplansand experiences that deepen long-term relationships.

• Shape brand,propositionsand content- Ensuring fundraising engagement is audience-led, compelling, values-led and rooted in CIWF’s mission and case for support.
• Lead and collaborate across teams- Leading a newly formed team and working closely with Fundraising, Communications, the CEO Office, internationalcolleaguesand external partners.
• Use insight to improve performance- Using data,feedbackand evaluation to improve supporter experience, engagementactivityand continuous improvement.

About you 

To succeed in this exciting role, you will need to have significant previous experience at a similar level in fundraising communications, donor engagement, events, marketing or supporter experience, ideally within a charity or not-for-profit setting. You’ll need to be a confident strategic leader with exceptional storytelling and editorial skills, a strong understanding of donor motivations and supporter journeys, with the ability to translate organisational strategy into compelling fundraising narratives. 

Skills and experience you’ll need to bring as our Associate Director, Global Donor Experience & Engagement:

• Senior-level experience in fundraising communications, donor engagement, events or supporter experience within a charity or not-for-profit setting.
• Proven ability to develop persuasive cases for support, donor propositions and supporter communications that translate strategy into compelling fundraising narratives.
• Strong understanding of donor stewardship, supporter journeys,retentionand long-term relationship building.
• Excellent editorial,copywritingand storytelling skills, with strong audience awareness,creativityand attention to detail.
• Experience leading and developing teams, managingbudgetsand working with external agencies,suppliersor specialist partners.
• Ability to use data,insightand evaluation to shape communications, improve engagement and support performance improvement.
• A demonstrable commitment to CIWF’s mission, values and ethical approach to fundraising and partnerships.

If you don’t meet every requirement but believe you could thrive in this role, we encourage you to apply.

Why join us

This truly is an opportunity to help shape a new global function, influence how supporters experience our mission, and help build the long-term relationships that power Compassion’s work for animals, people and the planet.

We offer a supportive, flexible workplace with a strong focus on wellbeing and development, including: 

• 25 days annual leave + bank holidays 
• Health Cash Back Plan and 24/7 GP access 
• Employee Assistance Programme and MHFA support 
• Premium Calm App subscription 
• Electric car schemeavailable
• Defined contribution pension scheme 
• Enhanced discretionary sick pay 
• Hybrid working model (role and location dependent) 
• Free onsite parking and office next to mainline station 
• Cycle Benefit scheme and other savings options 
• Ongoing learning and development opportunities 

How to apply and key dates

If you’re ready to make a global impact, we’d love to hear from you. Please submit your CV and a cover letter outlining how you meet the Person Specification. To support a fair and unbiased recruitment process, we kindly ask that you do not include a photo in your CV. Please note that we may begin interviews on a rolling basis, so early applications are encouraged. 

Closing date: 12pm Wednesday 22 July 2026

1st Stage (Teams) Interview: Anticipated week commencing 27 July 2026

2nd Stage (Face to Face at HQ) Interview, with task: Anticipated week commencing 3 August 2026

“Join us in building a more compassionate future for animals, people, and the planet.”

About Compassion 

Compassion in World Farming International is a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts, we’ve spent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe. 

Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore our Candidate Pack, and Careers Page. 

To comply with legal requirements in the UK and internationally, all applicants must be able to demonstrate their right to work in the country where the role is based. Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background.  We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector.  We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.

This is a joint venture between Citizens Advice Woking (CAW) and i-access, the drug and alcohol community service which offers specialist assessment, support, and treatment to people in Surrey who want help with their drug and/or alcohol use. The role is fixed term to the end of March 2027, but it is hoped that it will continue, subject to funding. 

We are looking for a highly motivated person to join our specialist team. It is essential that the applicant has recent experience of advising clients, at Citizens Advice or another comparable organisation. 

You will need to demonstrate that you can cope with a demanding caseload and that you are able to monitor and manage your own caseload to meet deadlines. The successful candidate will be required to work with i-access service users, either remotely or in person, the role is to provide information, advice, and casework in all areas of generalist advice, but particularly in the areas of welfare benefits, debt, and housing. Patience and empathy are essential. 

The i-access adviser will need to travel to the three i-access locations in Guildford, Redhill, and Chertsey as well as to CAW’s office in Woking. It's likely the role will also entail working remotely from home, which will require a confidential work space and reliable Wi-Fi.

We will require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job. 

The Citizens Advice service values diversity promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian, and Minority Ethnic people, as they are currently under represented in our workforce. 

For more information about the role and how to apply, please see the job pack. 

The Advocacy Director holds primary responsibility for delivering ECC’s advocacy strategy internationally and within the UK. This strategy aims to ensure states’ legal obligations on casualty recording are recognised and upheld globally, and that casualty data is used effectively to shape policy responses to conflict.

ECC’s advocacy work is focused primarily within the human rights and humanitarian multilateral fora in Geneva, but also incorporates work with New York-based UN targets within the security field. In parallel, as a UK-based organisation, we seek to influence domestic decision-makers including those within the FCDO, MoD, and parliament.

The Advocacy Director will be ECC's most senior external face after the Executive Director. As a key figure within a small organisation, the Advocacy Director will lead advocacy activity directly, building and stewarding relationships with state delegations, UK parliamentarians, UN officials, and civil society partners. The role requires exceptional political judgment, fluency across both multilateral and Westminster environments, and the credibility to represent ECC at the most senior national and international levels.

Note: This role is being advertised at the same time as the Executive Director role, as both functions were previously filled by the same person. Candidates can apply for the Advocacy Director role alone, or apply for both roles to combine as a full-time position. Please see full details in the Executive Director job description and advert.