Education and community manager jobs
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you bring your excellent project management and community engagement skills to help rural communities identify housing need and increase the pipeline of rural affordable homes in Buckinghamshire and Milton Keynes?
About us
At the heart of Buckinghamshire’s communities, Community Impact Bucks is a locally rooted charity committed to helping communities and charities thrive. Our impact is made possible by a passionate and committed team who believe in the power of local action and understand the places and people they serve.
We expect all staff to deliver activity within Buckinghamshire’s communities and to bring local knowledge, relationships and contextual understanding to ensure our support is relevant, inclusive and community‑led.
About you
You will bring passion and energy to make a difference to rural communities. You will enjoy working with people and helping communities to achieve their goals.
An excellent communicator, you will enjoy building partnerships and working with people from a variety of backgrounds, with a strong awareness of diversity and inclusion, and the ability to be diplomatic and take the initiative when needed.
Your knowledge and experience might involve:
- Asset-based community development
- Developing and delivering activities in a community setting
- Lived experience of the challenges Buckinghamshire’s rural communities face
- Experience of working in the field of housing delivery and working with local authority planning and housing teams.
Training and support will be provided so you don’t need to be an expert in everything. You will be part of a supportive staff team within the charity, and you will be part of a national network of Rural Housing Enablers offering peer support and shared learning.
You will benefit from an interest in housing and must be able to work with Parish Councils, Housing Associations and Local Housing & Planning Authorities.
Key responsibilities
- Support, advise and steer communities, and town and parish councillors from their initial interest in providing affordable housing, through scheme inception and pre-development phases to completion, with the aim of increasing the speed of schemes through the pre-development phase.
- Assist communities to identify the nature and extent of affordable local housing need in their community including, where appropriate, through a Housing Needs Survey.
- Assist communities to identify a deliverable site for development of affordable housing and/or secure affordable housing as part of market led schemes.
- Build collaborative partnerships with key partners to provide a clear pathway to a successful planning application and delivery. Partners may include, but are not limited to, local communities, parish councils, housing association staff, officers from the Local Authorities (including in their role as providers of affordable housing) and local developers.
- Provide project management including regular reporting on project progress against workplan and housing pipeline.
Key requirements
- Experience of building and sustaining relationships within and across organisations and sectors, and working collaboratively.
- A highly capable communicator in person and in writing. Able to engage the public, local politicians, and officials on their own terms, whilst remaining independent and trusted.
- Experience delivering research, strategic assessment & planning, data analysis, and evaluation reports.
- Excellent organisational, planning and management skills, with strong attention to detail.
- Agile and proactive in approach to challenges and opportunities.
- Able to work under pressure, multi-task and meet strict deadlines.
- Competent user of databases and the Microsoft suite of software.
- Either Full British driving licence and access to private means of transport or ability to demonstrate how you will meet this requirement.
- Available to work evenings and weekends when necessary (in accordance with our Time Off In Lieu Policy)
Diversity & Inclusion
Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities.
How to apply
For more information please download the Job Description and Person Specification below, or visit our website at Community Impact Bucks.
Please apply via the CharityJob website with a CV and a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 9am on Tuesday 26th May 2026.
We are committed to finding the right fit for this role. We will be reviewing applications and shortlisting candidates to interview as they are received. We will close this position once the right person is found.
We support people and groups to get involved in their local communities and make Buckinghamshire a better place to live.

The client requests no contact from agencies or media sales.
Philanthropy Manager
Location: York or Burgess Hill / Hybrid
Salary: £42,000 - £45,000 per annum DOE
Hours: 35hrs per week
Why join us?
Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries – sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do – you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.
MAIN PURPOSE:
The Philanthropy Manager will lead the development and delivery of Brainkind’s capital fundraising initiatives, cultivate and steward high-net-worth individuals, and grow strategic corporate partnerships.
The role will play a critical part in securing transformational gifts, building long-term philanthropic relationships, and developing sustainable income streams to support capital developments and service expansion.
This is a fantastic opportunity to work on some exciting projects and really make a difference to people we support.
MAIN TASKS AND RESPONSIBILITIES:
Key Responsibilities
1. Capital Fundraising Leadership
- Develop and deliver capital fundraising strategies to support major infrastructure and service development projects.
- Create compelling cases for support aligned to organisational strategy and impact.
- Identify and secure major gifts (£25k+) to support capital appeals.
- Work closely with senior leadership and Trustees to activate networks and fundraising influence.
- Monitor and report on capital fundraising performance against agreed targets.
2. High-Net-Worth Individual (HNW) Engagement
- Develop and manage a portfolio of high-net-worth individuals and prospective major donors.
- Identify, research, and cultivate new prospects through networking, events, and relationship mapping.
- Develop bespoke engagement and stewardship plans for each donor.
- Lead face-to-face solicitations and gift negotiations.
- Deliver exceptional stewardship to maximise lifetime value and long-term engagement.
3. Corporate Fundraising & Partnerships
- Develop and implement a corporate fundraising strategy aligned to Brainkind’s mission and values.
- Secure new corporate partnerships including strategic, multi-year, and employee engagement partnerships.
- Develop sponsorship opportunities linked to capital projects, events, and services.
- Manage key account relationships and ensure high-quality reporting and impact demonstration.
- Explore cause-related marketing and CSR partnership opportunities.
4. Strategy & Collaboration
- Contribute to the overall fundraising strategy and annual income planning.
- Collaborate with communications and service teams to develop impactful donor materials.
- Ensure accurate record-keeping and pipeline management using CRM systems.
- Maintain compliance with fundraising regulation and best practice
- To undertake any other duties as may from time to time be specified by Brainkind that is within the level and responsibility appropriate to the grade of post.
ABOUT YOU:
- Strong understanding of major gift fundraising techniques and donor cultivation cycles.
- Financial literacy and ability to develop and manage budgets and forecasts.
- Competence in CRM systems and pipeline management.
- Significant experience in major donor fundraising and/or capital appeals.
- Experience managing high-value donor relationships and corporate partnerships.
- Experience developing fundraising strategies and delivering against income targets.
- Be able to research, identify and build on opportunities for fundraising initiatives.
- An understanding and commitment to Equality, Diversity & Inclusion and an alignment to Brainkinds values
REWARDS:
You can look forward to excellent benefits including:
- A competitive salary of £42,000 - £45,000 per annum DOE
- 38 days annual leave (inclusive of bank holidays) (pro rata)
- Buy and sell up to 5 days annual leave.
- Health Cash Plan
- Access to our Employee Assistance Programme (EAP)
- Excellent training and support
- Group life assurance.
- Eye voucher scheme
- Free parking
- Company Pension
- Long Service and Staff Awards
We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals.
To join our friendly team, click the Apply Now button.
**Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible. **
*All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks*
Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.
The client requests no contact from agencies or media sales.
The Saint John Southworth Catholic Academy Trust is seeking an ambitious early-career professional with excellent organisational skills and a strong interest in community fundraising to join our Development Team as a Community Fundraiser Officer. This is a fantastic opportunity to build and nurture the Trust’s fundraising and engagement goals.
Location: 89 Addison Road, London, W14 8BZ, and other Trust sites across London
Contract Type: Full time, all year round
Salary: £31,980-£33,870
Start Date: 10th August 2026
About the Role
Working closely with the Development Manager and the Development Director, you will play a key role in strengthening relationships with the schools’ communities, supporting fundraising initiatives and delivering engaging communications and events that foster lifelong connections with the Trust and its schools.
Key Responsibilities
- Build meaningful relationships across school communities and alumni networks, bringing people together and inspiring them to support the Trust’s vision
- Lead creative fundraising and engagement initiatives, from community campaigns to reunions and events, helping to drive a vibrant culture of giving
- Boost the Trust’s growth and sustainability by supporting data‑driven fundraising, managing donor stewardship, maintaining accurate customer relationship management (CRM) records and contributing to strong grant proposals
What We Are Looking For
The ideal candidate will be:
- A confident communicator with excellent interpersonal and writing skills who can engage a vast range of stakeholders
- Experienced in relationship management, fundraising or engagement
- Organised, detail-oriented and able to manage multiple projects simultaneously
- Skilled in using CRM systems and digital communication tools
- Passionate about education and community building
- A team player with a proactive and positive approach
About the Trust
The Saint John Southworth Catholic Academy Trust is a growing family of Catholic schools (primary, secondary and post-16), a registered charity and a trading company committed to providing an outstanding education rooted in faith, aspiration and service.
Our Shared Services Team provides high-quality professional and operational support across the Trust, enabling schools to focus on teaching, learning and pastoral care.
What We Offer
- A supportive and collaborative working environment
- Opportunities for training and development to help you grow in your career
- The chance to contribute to a trust committed to delivering high-quality education and supporting staff wellbeing
- Hybrid working during school holidays
- Access to the Local Government Pension Scheme and generous holiday entitlement
How to Apply
For further details on the role, please view the Job Description and Person Specification or visit our website to find out more about us.
To apply for this role, please complete the application forms available on our Vacancies webpage.
Closing Date: 5pm on 21st May 2026
Shortlisting Date: 22nd May 2026
Interviews: Week commencing 1st June 2026
The Saint John Southworth Catholic Academy Trust is committed to safeguarding and promoting the welfare of young people. All roles are subject to satisfactory vetting, including an Enhanced DBS check with Children’s Barred List.
This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and 2020)) provide that when applying for certain jobs, certain spent convictions and cautions are protected and they do not need to be disclosed to employers. If they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website and further information about filtering offences can be found in DBS filtering guide.
Join us in our mission to cultivate an educational environment that inspires growth, respect and academic achievement!
Just as we are all one in God, so we set out jointly to create a community of schools to give our pupils all they need to grow.
The client requests no contact from agencies or media sales.
Mind in Croydon is seeking a compassionate, proactive and community-focused Social Networking Caseworker to support adults experiencing severe and enduring mental health challenges to build confidence, strengthen social networks and engage in meaningful community activities.
This is a person-centred, recovery-focused role working with a caseload of up to 35 individuals. You will support people to identify their goals, access mainstream opportunities such as education, physical activity, cultural groups and volunteering, and gradually reduce reliance on statutory services where appropriate.
The role combines direct one-to-one support, partnership working with mental health professionals and community organisations, and the development of group activities at Fairfield House, Croydon. You will play a key role in enabling people to rebuild independence, confidence and community connections.
This post requires flexibility to meet the needs of the service, which may include occasional weekend work, as part of the rota. Time off in lieu (TOIL) will be provided where additional hours are worked, and there is no routine expectation of frequent out-of-hours working.
If you are motivated by social inclusion, empowerment and practical recovery support, we would welcome your application.
Hours 36 hours a week, full time, worked across a rota covering Saturdays
Reports to: Social Networking Manager
Based at: Mind in Croydon Fairfield House 10 Altyre Road, East Croydon, flexible working with regular presence across our premises and community sites across the London Borough of Croydon
To apply, please submit an up-to-date copy of your CV and a cover letter no longer than 2 A4 pages to, outlining your reasons for applying and demonstrating how you meet the criteria set out in the person specification.
Mind in Croydon is working to promote good mental health. It seeks to empower people to lead a full life as part of their local community.
The client requests no contact from agencies or media sales.
About Access to Sports Project
Access to Sports Project is at a pivotal moment in its growth.
Over the past year, we have secured significant new investment from major funders including National Lottery, BBC Children in Need, Sport England and Garfield Weston Foundation. Demand for our work continues to grow across North London and we are now ready to invest in our first-ever full-time Fundraising Manager.
This is a rare opportunity to shape and lead fundraising within a respected, community-rooted sports charity. This is your opportunity to play a central role in our ambition to become a £1m+ organisation within the next three years.
The Opportunity
The Fundraising Manager will play a central role in managing and growing partnerships with key funders to ensure they are well stewarded, renewed and, where possible, developed into larger, multi-year relationships.
Alongside this, you will be responsible for securing new income, with a particular focus on trusts, foundations and statutory funding, while also supporting the development of additional income streams over time.
While the role spans multiple income streams, the primary focus (especially in year one) will be on trusts, foundations and statutory funding, with other areas (corporate, community, events) developed over time.
You will also help build the foundations for long-term fundraising success by:
- Supporting the development and delivery of a fundraising strategy
- Helping implement a CRM system to manage relationships and pipeline
- Strengthening monitoring and evaluation approaches to evidence impact and support funding
This role does not initially involve line management, but you will lead the fundraising function and play a key role in shaping its future growth.
Key Responsibilities
Trusts, Foundations & Statutory Funding
- Write high-quality funding applications, cases for support and grant reports
- Manage and steward a portfolio of existing funders, maximising renewal and uplift opportunities
- Research, develop and submit new funding applications
- Work with delivery staff to gather impact data, outcomes and case studies
Systems, Data & Insight
- Develop and implement a clear monitoring and evaluation approach to support fundraising, reporting and impact measurement
- Research, recommend and help implement a CRM system for fundraising and relationship management
- Track income, prospects, deadlines and reporting requirements
- Produce clear fundraising reports and insights for the CEO and trustees
Relationship Management & New Business
- Build strong, long-term relationships with funders, partners and supporters
- Represent The Access to Sports Project at meetings, events, funder visits and site visits
- Work with the CEO and trustees to unlock networks and cultivate new opportunities
Fundraising Strategy & Delivery
- Co-develop a 3-year fundraising strategy with the Chief Executive and external fundraising consultant
- Translate strategy into clear annual plans, pipelines and targets
- Take ownership of day-to-day delivery and implementation
Collaboration & Culture
- Work closely with delivery teams, coaches and managers to understand programmes and impact
- Be an active, visible part of a small, close-knit and supportive team
- Spend time on programmes and community activity to stay connected to the young people and communities we serve
You’ll be embedded within our sports environment at Sobell Leisure Centre. You’ll regularly be close to delivery, impact and the energy of community sport.
About You
We’re looking for someone who is ambitious, proactive, relationship-led and values-driven.
Essential
- Proven experience securing income from trusts, foundations and/or statutory bodies (including 5-figure or significant grants).
- Strong bid writing and grant reporting skills
- Excellent relationship management and communication skills
- Ability to manage multiple funding deadlines and priorities
- Strong organisational and project management skills
- Confidence working independently while collaborating closely with senior stakeholders
Desirable
- Experience across corporate fundraising, community fundraising, events or individual giving
- Experience implementing or working with a CRM
- Experience in a small or growing charity environment
Personal Qualities
- Entrepreneurial mindset. Excited by building systems, testing ideas and shaping strategy
- Comfortable being hands-on and “mucking in” as part of a small team
- Curious, adaptable and motivated by impact as much as income
- A genuine passion for sport and belief in its power to change lives (a big plus)
Safeguarding & Values
- Access to Sports Project is committed to safeguarding children and young people.
- The successful candidate will be expected to share this commitment and will be required to undertake an enhanced DBS check.
- We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
Why Join Us?
- A rare opportunity to build and lead fundraising in a growing, respected sports charity
- Real influence, autonomy and trust from day one
- A passionate, supportive team rooted in community sport
- Hybrid working with a vibrant base at Sobell Leisure Centre
- The chance to help shape the future of grassroots sport in London
The client requests no contact from agencies or media sales.
We’re looking for a Volunteer Experience Manager to support our incredible volunteers and their pets, who bring joy and comfort to people across hospitals, care homes, schools and communities nationwide.
What you’ll do
Reporting to the Chief Executive, you’ll:
- Lead and develop our Volunteer Experience Team, who provide day-to-day phone and email support to our 6,000 volunteers, ensuring volunteers receive outstanding support from first enquiry to retirement
- Support our network of around 80 Volunteer Area Coordinators, helping them support local PAT volunteers
- Deliver our Volunteer Engagement Strategy, making volunteering with PAT easy, rewarding and well‑supported
About you
You’ll bring:
- Proven experience in volunteer management
- Great people management
- Excellent communication and relationship‑building skills.
- Experience in managing busy, volunteer‑facing services
- Experience using CRM systems and working with data and KPIs.
- A hands‑on, friendly leadership style and a genuine commitment to PAT’s mission.
Why join us?
Alongside working with inspiring volunteers and their amazing pets, you’ll enjoy:
- 28 days annual leave
- Hybrid working
- Health cash‑back plan and Employee Assistance Programme
- Employee discounts and flu vaccination
- Dog‑friendly office
- Opportunities to attend events such as Crufts
Pets As Therapy is committed to equality, diversity and inclusion, and we welcome applications from everyone.
The client requests no contact from agencies or media sales.
Job title: Training Manager
Organisation: Immigration Law Practitioners’ Association (ILPA)
Location: Hybrid. Primarily remote with one weekly hub day in London. Working arrangements may change.
Deadline: 11:59pm on Sunday, 17th May 2026
Interviews: Weeks commencing 25th May or 1st June
Salary: £33,000-£35,000 with scope to offer a higher salary depending on experience.
About the role:
ILPA is a charity and professional membership body working to improve immigration, asylum and nationality law. Our training programme is a core part of our work and one of our largest income streams. We deliver over 60 courses and conferences a year to an average of 2,000 practitioners across the UK, supporting lawyers, caseworkers, advisers and organisations working with migrants.
The Training Manager will not directly teach any training content but will run this programme end to end, ensuring all trainings and events are delivered professionally, to a high standard. This is a hands-on role that requires strong organisational skills, confidence with digital platforms and the ability to work with experienced external tutors. The post holder will shape the training calendar with support from the Training Advisory Board and maintain ILPA’s reputation for high-quality, practitioner-led training.
Key Responsibilities
Programme planning and development
• Build and manage the annual and quarterly training schedule with a balance of advanced and introductory content across immigration, asylum and nationality law
• Facilitate and support the Training Advisory Board to identify priorities and emerging issues
• Respond to changes in immigration law with short notice trainings where appropriate
Tutor and content management
• Contact, contract and manage ILPA’s panel of external tutors
• Work closely with tutors on the overall planning and delivery, providing admin support in the production of accurate, up-to-date course materials
Event delivery
• Set up all events on Eventbrite, including pricing, discounts, communications and refunds
• Host online events and support hybrid delivery of trainings and conferences when required, troubleshooting technical issues on the day
Income, reporting and evaluation
• Monitor and report on bookings, attendance, cancellations and income
• Monitor participant satisfaction and take action where improvements are needed
Marketing and engagement
• Market events through ILPA’s weekly all-member update and other communication channels to reach beyond our membership
• Respond to participant queries and ensure excellent customer experience
Systems and administration
• Maintain accurate records, contracts, schedules and evaluation data
• Ensure compliance with GDPR and internal policies
Person Specification
Essential
• Experience managing training or professional development programmes
• Strong organisational skills and confidence managing a busy schedule
• Clear communication skills and ability to work with senior practitioners
• Strong digital skills including ticket management, online event and CRM platforms
•Strong numerical skills and experience using Excel
•Ability and confidence to host or facilitate online trainings and events
• Ability to work independently in a small charity team
• Ability to handle competing deadlines and resolve issues efficiently
Desirable
• Knowledge of immigration, asylum or nationality law
• Experience in a charity, membership body or legal-sector environment
• Experience commissioning or managing external tutors or contributors
•Experience of using Salesforce, Eventbrite, Quickbooks, MS Teams
About the Immigration Law Practitioners’ Association
The Immigration Law Practitioners’ Association (ILPA) is a charity and a professional association the majority of whose members are barristers, solicitors, advocates and IAA (previously OISC) regulated advisers practising in all aspects of immigration, asylum and nationality law. Academics, non-governmental organisations and individuals with a substantial interest in the law are also members.
Founded in 1984 by leading practitioners in the field, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members. ILPA is represented on numerous government, official and non-governmental advisory groups and regularly provides evidence to parliamentary and official inquiries.
The Secretariat does not give advice to members of the public on individual cases but works closely with members to ensure that they are enabled to do their best for their clients. It runs ILPA’s busy training programme and produces a wide range of information for members and non-members.
The objectives of ILPA are:
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To promote the advising and representation of immigrants;
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To provide information to members and others on domestic and European immigration, asylum and nationality law; and
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To secure a non-racist, non-sexist, just and equitable system of immigration, asylum and nationality law practice.
ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and people from less privileged socio-economic backgrounds. We are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome an application from you if you can see yourself in this role and have an appetite to gain new skills, knowledge, and experience. We encourage applications from individuals who have lived experience of the UK immigration or asylum system or of the hostile environment.
We also encourage applications from people who have previously unsuccessfully applied for roles at ILPA. We will consider each application afresh. We appreciate that individuals are always learning, growing, and adding to their knowledge and experience.
About the ILPA Team
You would be joining a small team, of around 10 team members. Under our current hybrid work policy, we have one anchor day (currently a Tuesday), in which you will be expected to work from an office setting in London, together with team members living in England and Scotland. On average, once a month, there will be a Working Group meeting in the evening that you will need to run in London. The rest of the time you will ordinarily work remotely or wherever conferences, training events, or meetings might take place.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Bookmark, we have a simple vision: we want every child to read. We have seen significant growth over the past few years, building a network of engaged supporters and an effective Partnerships Board. As we pass the halfway mark of our three-year strategy, we are recruiting a major donor fundraiser to play a key role in the growth of our philanthropy programme, securing and developing relationships with high-net-worth individuals that change the story for children.
This individual will join a successful team, stewarding and cultivating existing supporters as well as managing a pipeline of prospects through their giving journey. You will work directly with the Head of Fundraising and be responsible for your own portfolio of major donors, trusts and family foundations. By August 2027 Bookmark aim to have reached 500,000 children with our literacy programmes, you could be part of that incredible goal.
Experience in philanthropy is welcome but not essential. We are equally interested in candidates with a strong track record of managing high-value relationships and delivering excellent stewardship in commercial or client-facing roles.
Job Description
Delivering the Philanthropy plan
- Work with the Director of Fundraising to grow the major donor portfolio within the wider strategy
- Build and maintain a portfolio of existing and new major donors who give or can give £20,000 or more, ensuring a first-class cultivation and stewardship journey
- Line manage the Philanthropy Executive and support their professional development, providing direction, support and guidance
- Work with our Fundraising Research & Administration Intern to identify new potential Bookmark major donors, working with Trustees, senior stakeholders, and our wonderfully supportive Partnerships Board to secure introductions and make asks of prospective supporters
- Design and deliver creative events and activities to generate income, cultivate and steward donors
- Create compelling, relevant and tailored funding proposals, reports and collateral to inspire and inform donors, reflecting Bookmark’s strong brand.
- Use Salesforce to manage the accurate recording, progression and forecasting of major donor relationships, enabling efficient reporting and KPI management
Work with the rest of the Fundraising team
- Work closely with the rest of the Fundraising team to ensure opportunities to maximise income for the fundraising team
- Devise and deliver annual plans, together with associated budgets, in line with the charity’s strategic objectives
- Work with the Senior Leadership Team, Chair of Trustees and colleagues across the charity to ensure major donor fundraising activity is aligned with the charity’s wider plans and objectives
- Ensure that all activity helps to build Bookmark’s brand and is always brand compliant
- Ensure Bookmark’s ethical fundraising policy is adhered to
Person Specification
Essential
- A successful track record in managing high-value relationships, including a proven track record of securing five-figure gifts
- Experience working towards and meeting, or exceeding, income targets
- Experience developing high value relationships through all stages of the giving cycle
- A demonstrable ability to build internal relationships and use senior stakeholders (CEO, Trustees, Senior Leadership Team) to help progress major donor relationships
- Experience working on successful events that meet fundraising targets
- Great verbal communication skills, demonstrated by strong external and internal relationships. You will have the skills to influence, motivate and persuade people to donate
- Demonstrable experience of writing successful, inspiring, emotive, and technically accurate cases for support and proposals tailored to a high value audience
- Experience growing and managing a pipeline, planning for your portfolio and increasing income
- An understanding and ability to build budgets and work with financials
- Experience using of Office Word, Excel, and PowerPoint
- Experience using Salesforce, or another fundraising database
Bonus Points
- Major donor and/or Trusts & Foundations experience
- Line management experience
- Experience working with a fundraising board or high value committee
- Experience managing and developing a high value giving circle
- Experience running matching campaigns or large mailings
Location: Minimum two days per week based at the Bookmark office (London), with flexibility around home working for the remaining days.
Contract type: Permanent - Full Time / Part-time (0.8/4 days) will be considered.
Salary: £40,000 - £42,000 (0.8 FTE - £32,000 - £33,600)
Reporting to: Director of Fundraising
Application deadline: 11th May at 10am, but please note that interim shortlisting will occur on 29th April at 10am.
Want to know more?
We will be running an online session for anyone wishing to understand more about the role on Wednesday 22nd April at 2pm. Please find the link to sign up on the relevant job description on our website.
Equality and Diversity
Bookmark is committed to promoting a diverse and inclusive community. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds.
Bookmark is committed to safeguarding and promoting the well-being and welfare of children and requires everyone associated with the charity, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including references from past employers and Disclosure and Barring Service checks.
At Bookmark, we are a small but growing team of hard-workichang people, who care about what we do. We love to roll up our sleeves, try new ways of doing things, and support each other so that we can achieve our goals. If that sounds like you and you share our vision and values, we'd love to hear from you.
Safeguarding
Bookmark is committed to safeguarding and promoting the well-being and welfare of children and requires everyone associated with the charity, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including references from past employers and Disclosure and Barring Service checks.
We promote a reading for pleasure culture in primary schools, focusing on supporting children in the most disadvantaged communities.


The client requests no contact from agencies or media sales.
Welcome to Ada
At Ada, the National College for Digital Skills, our mission is to empower the next generation of diverse digital talent. By combining high-quality education with deep industry partnerships, we are expanding the talent pipeline, diversifying the tech sector, and transforming lives.
As a specialist Further Education college, all our 16–19 students study Computing, while our Higher Level and Degree Apprentices work in high-demand disciplines within innovative, blue-chip companies.
Bridging the Skills Gap
The UK’s digital skills gap costs the economy an estimated £63 billion annually in lost GDP. Ada addresses this by equipping young people with the specific skills the industry requires. Since being announced by the Prime Minister in 2014 as England’s first new FE College since 1993, we have consistently excelled, earning "Good with Outstanding features" in our first two Ofsted inspections.
Our Reach and Impact
We operate from state-of-the-art campuses in Victoria, London, and Ancoats, Manchester, fostering a supportive, values-driven environment for students and staff alike. Our current learner demographics reflect our commitment to inclusion: 33% Female 62% Ethnic minority backgrounds 27% Low-income households 48% From low-income areas. Our London Sixth Form currently enrolls 216 students, delivering nation-leading results: The qualification achievement rate (QAR) is 84% with those from disadvantaged backgrounds (measured as eligible for FSM) at 88%. The BTEC pass rate achieved is 100%, with 65% of learners attaining the highest grades (Distinction* or Distinction). The programs successfully lead to 91% positive destinations for learners.
Expanding our curriculum
In response to our successful roll out of T Levels from September 2024 we are expecting to expand the offer of the program in Digital Software Development with up to 75 learners across both our campuses with London hosting up to 50 learners. This includes a 315-hour industry placement and a comprehensive skills program designed to launch successful careers in tech. We are also looking ahead to launching new V Levels in 2027 in response to the DfE launch of distinct programmes of study.
Key aspects of the role and main duties
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Teach Computer Science to Ada students, maintaining outstanding standards of teaching, learning and assessment.
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Support the college in developing an inventive approach to teaching, learning and assessment in computer science so that all students are challenged effectively and enabled not simply to achieve high outcomes but also to gain an excellent understanding of the subject which propels them into successful progression routes.
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Prepare high quality learning resources that reflect the Ada Approach to Collaborative Professionalism.
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Provide academic and pastoral support for students in their lessons, as well as support outside lessons (e.g. after college or during part of lunch) to ensure that every student makes continuous and effective progress.
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Support student progress by providing constructive feedback both in lesson and on homework submitted that systematically checks learners’ understanding, identifies misconceptions accurately and provides clear, direct strategies for improvement.
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Provide written feedback on students’ progress to the college, to parents/carers and to students themselves where appropriate and as directed by Senior Leaders.
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Be a Team Lead (Form Tutor) and support, through mentoring and intervention, the personal development and academic progress of the students in your Team in line with Ada’s Social Mission and commitment to diversity and inclusion.
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Ensure you incorporate relevant industry support into your classroom teaching, e.g., through guest speakers, industry visits, subject competitions and that you take an active part in Ada’s industry projects.
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Participate fully in the learning community of Ada teachers, for example by regularly observing colleagues and welcoming observations in return and by contributing enthusiastically to discussions around teaching and learning.
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Provide or contribute to written assessments, reports and references relating to individual students and groups of students.
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Participate in arrangements for preparing students for public examinations and in assessing students for the purposes of such examinations.
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Attend professional development activities either at Ada or elsewhere to improve and enhance your own practice, including attending meetings which take place outside of normal working hours.
Person Specification
Essential qualifications and experience
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Degree level qualification in a relevant subject
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Qualified teacher status (QTS) / PGCE / Lecturer qualification (QTLS)
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Delivery of Computer Science/ Computing at Level 3 with an excellent track record of results
Desirable qualifications and experience
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Enthusiasm for teaching Computer Science to a high standard
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Embodiment of Ada’s values: Curiosity, Creativity, Collaboration, Rigour and Resilience
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An educational vision aligned with the college’s high aspirations.
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Genuine passion and belief in the potential of every student
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Ability to engage and inspire students and support learning
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A desire to innovate and try new approaches, being reflective and learning from mistakes.
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A commitment to on-going subject and personal development
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Strong collaborative working skills
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Strong interpersonal, written and oral communication skills
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Excellent organisational and time management skills
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A willingness to work flexibly and where necessary outside of normal working hours
Personal qualities
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Enthusiasm for teaching Computer Science to a high standard
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Embodiment of Ada’s values: Curiosity, Creativity, Collaboration, Rigour and Resilience
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An educational vision aligned with the college’s high aspirations.
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Genuine passion and belief in the potential of every student
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Ability to engage and inspire students and support learning
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A desire to innovate and try new approaches, being reflective and learning from mistakes.
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A commitment to on-going subject and personal development
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Strong collaborative working skills
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Strong interpersonal, written and oral communication skills
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Excellent organisational and time management skills
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A willingness to work flexibly and where necessary outside of normal working hours
Safeguarding
The successful candidate will be required to apply for a Disclosure and Barring Service (DBS) check when appointed to the post.Equal Opportunities
Ada, the National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:
• To provide and promote equality of opportunity in all areas of its work and activity;
• To recognise and develop the diversity of skills and talent within its current and potential community;
• To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;
• To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation;
• To promote good relations between individuals from different groups.
Applicants with Disabilities
Ada, the National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If there is anything in this regard that you would like to discuss in relation to your application please contact the HR department.
SponsorshipSadly, we are unable to offer sponsorship for this role, so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.
Thank you for your interest in Ada, the National College for Digital Skills and Good luck with your application.
our mission is to educate and empower the next generation of diverse digital talent.
The client requests no contact from agencies or media sales.
At KCLSU, our vision is to create a future where every student has the opportunity to thrive. Together with our members, we are a union of students where individuals love their university experience, are involved in shaping the future, and have the power to make change and connect to each other. We work to achieve this in a way that is aligned to our values - Inclusive, Collaborative, Open and Brave. These values guide how we behave, and how we go about our work.
We are currently looking for a Student Voice Department Manager. You will lead the team and shape the strategic development and delivery of KCLSU’s student voice work, and your responsibilities will include:
- Working with Associate Director of Community Engagement, supporting the strategic development and lead the operational implementation of the KCLSU and KCL Student Voice Partnership Agreement.
- Leading the Student Voice team to deliver proactive and responsive student voice engagement, ensuring an effective annual cycle of activity and the agility to respond to emerging issues across KCLSU, King’s College London and the wider student movement.
- Overseeing day-to-day engagement with Student Officers and Representatives, ensuring they can identify, prioritise and engage with both long-standing and emerging issues affecting student communities throughout the year.
- Providing day-to-day operational management for 4 direct reports.
To apply for this role, please complete an application form, including a personal statement detailing how your skills and experience meet the person specification.
To be eligible for this role, you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport or visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one.
- Not be a trustee of King's College London Students' Union.
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
- Location: Birmingham
- Permanent Contract: 12 month Fixed term (Maternity Cover)
- £30,000-£32,000 per annum
- Hybrid- 1 office day a week (with additional expectation to be able to travel across Birmingham and the Black Country for ad hoc sessions)
As a Delivery Manager (DM) you will be responsible for the oversight and delivery of the regional Envision programme. This includes managing delivery staff and ensuring quality assurance is in place to achieve the agreed KPIs and outputs.
Working closely with Regional Managers you will ensure schools and business partnerships are in place to enable delivery of the programme and support the delivery team to organise logistics of sessions.
You will also work closely with the Programme and Impact team, including the Director of Programmes and Impact, Impact Manager and Quality Assurance Manager to ensure your team is delivering high-quality impactful sessions.
Key Responsibilities:
- Programme Management: Lead all aspects of the delivery of the Envision programme ensuring ongoing monitoring against milestones and outputs.
- Impact Management: Oversee regional data collection and contribute to regional and national programmes and impact reviews.
- People Management: Support Regional Managers in leading a high-performance regional team.
- Uphold Envision’s values and be a role model for young people and volunteers.
Essential Experience, Knowledge and Competencies:
- Experience of project management - highly organised, with the ability to work with initiative and manage your own time to meet deadlines.
- Experience of managing staff - Coordinating others to ensure they are on track to meet deadlines whilst supporting their development.
- Experience of delivering programmes with young people - including preparing engaging sessions and facilitating sessions with young people.
- Experience of working with stakeholders - Building a strong rapport with stakeholders by setting clear expectations and delivering on these- Understanding the needs of partners and the challenges they face.
- Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture.
Desirable Experience, Knowledge and Competencies:
- Experience in delivering in education partnerships - Understanding the needs of partners and the challenges they face.
- Understanding of, and/ or lived experience of, the barriers that young people face, that contribute to the education and employment gap.
Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview.
To apply you must please read the full application pack
Please note:
- Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time.
- We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.
- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.
Deadline: Sunday 10th May, midnight
For more information on this role, please see the full application pack.
All answers should be no longer than 250 words
The client requests no contact from agencies or media sales.
Starting Salary: £44,766 - £48,225 (inc London Weighting)
Contract: Permanent
Location: Hybrid working with a minimum of 40% of your time in the Romero House Office.
Job Profile
Based in CAFOD’s Education Section and working closely with staff across the organisation, you will be responsible for the creation and development of high-quality resource materials for Catholic Schools and Youth Programmes.
The resources you create will enhance pupils’ knowledge and understanding of global justice issues, assist schools with CAFOD’s fundraising and campaigning activities, support the Catholic Life and mission of schools and inspire young people to put Catholic Social Teaching into action by working for social justice.
The successful candidate will be an experienced Secondary school practitioner currently working in a Catholic school with secure knowledge of how to engage young people in important issues of faith and social justice.
You will have experience of developing interactive resources and creating and editing video content, with a strong digital mindset and confidence working across a range of digital platforms.
This is a key role which demands creativity, and strong organisational skills.
The role is part of a dedicated team of experienced professionals and reports directly to the Schools Communications Manager.
To read more and apply, please visit the CAFOD Website.
CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children and young people and applicants will be subject to specific checks related to safeguarding issues. The post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Situated within beautiful gardens and grounds, the Royal Hospital for Neuro-disability (RHN) is a leading national centre of excellence and one of the longest-running charities and independent hospitals in the UK.
Set in a stunning Grade II listed Victorian building, the RHN provides adult person-centred services across the entire care pathway—from post-acute rehabilitation to end-of-life care—for people with complex neuro-disabilities and their families. Underpinned by a strong research and education framework, the RHN is more than a hospital; it is a vibrant community where residents engage in music, art, and holistic support to achieve the best possible quality of life.
Department: Fundraising
Salary range: £32,500 per annum (£13,000 pro rata)
Hours of work: 14.4 hours per week (2 days)
Contract Type: Permanent
Location: Putney, Southwest London
Summary of Position
We are looking for an enthusiastic fundraiser to join our small, friendly team in a part-time role.
This is a blended role covering both community and corporate fundraising, supporting events, building relationships, and helping to grow income and awareness for the Royal Hospital for Neuro-disability. You will work closely with the Community Fundraising Manager and Officer to deliver a varied programme of fundraising activities.
This role is ideal for someone with fundraising experience looking for a flexible, part-time opportunity.
Main Objectives of the Role
- Support the delivery of community and corporate fundraising activities
- Build and maintain relationships with supporters and partners
- Provide excellent supporter care and maximise fundraising income
- Contribute to the growth and development of fundraising opportunities
Key Responsibilities
- Support delivery of fundraising events including community, corporate, and challenge events
- Recruit and steward participants for fundraising activities
- Act as first point of contact for supporters, delivering high-quality engagement
- Build relationships with new community groups and corporate partners
- Support volunteers and third-party fundraising events
- Work with Communications to promote fundraising activities
- Create content for marketing and publicity materials
Experience
Essential
- Minimum 2 years’ fundraising experience
- Strong communication, networking, and relationship-building skills
- Good organisational and time management skills
- Confident writing promotional and marketing content
- Ability to work independently and as part of a team
- Confident speaking to groups and representing the organisation
- Comfortable working in a healthcare environment
Desirable
- Experience in both community and corporate fundraising
- Full UK driving licence and access to a car
Why the Royal Hospital for Neuro-disability is a great place to work:
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Generous Annual Leave entitlement
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Free counselling and therapy sessions and other mental wellbeing support through our partner CIC Wellbeing
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Get involved in our free on-site wellbeing programs, including weekly yoga, and monthly pottery club (we are the UK’s only hospital with its own kiln)!
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Draw down a percentage of your monthly wages a few weeks early to help with unexpected costs.
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Financial support services such as low-interest loans and help with savings accounts through our partnership with London Capital Credit Union.
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Join our wellbeing networks to connect with people in our hospital; we have a Pride network, Women’s network, and our Race Equality network. We also have heritage events to celebrate the diversity of our workforce – most recently we had a South East Asian celebration.
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Free on-site parking (rare in London!)
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More benefits: Cycle2Work scheme, tech purchase support scheme, Blue Light Card discounts, and more.
Please note, to be eligible to apply for this role, you must have the Right to Work in the UK. We are unable to offer sponsorship to applicants currently.
RHN is a care provider for vulnerable patients at extreme risk. In consequence, safeguarding patients will always be our highest priority.
RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential. If you require any reasonable adjustments throughout the recruitment process, please do not hesitate to contact our Resourcing Team
The RHN recognise the importance in addressing environmental sustainability and we strive to contribute to reducing our carbon footprint.
We are proud to be Disability Confident Employer and we are committed to building a diverse and inclusive workplace. We encourage applications from disabled people and will make reasonable adjustments to support you through the recruitment process and in the workplace.
We reserve the right to close this advert earlier than the advertised closing date if a sufficient response is received.
The RHN is a charity, independent from the NHS but working closely with it, to provide the best possible care for people living with neuro-disability.

Are you ready to guide and inspire a skilled team delivering life changing mental health and wellbeing support to children, young people and families?
This is your opportunity to play a pivotal role in shaping the future of our amazing Central and West Lancashire Mental Health Support Team (MHST).
You will work closely with the Service Manager to lead high quality services that deliver on our promises and make a real difference in schools, communities and family homes. This is a role where every decision you make can create lasting change, from setting service priorities and building strong partnerships to ensuring safe, effective and compassionate care for the people we support.
You will take responsibility for service performance, staff leadership, safeguarding, contract management, risk management and building meaningful relationships with partner organisations.
With the freedom to innovate and the support of a dedicated leadership team, you will ensure our services not only meet but exceed expectations.
Doing the best we can do can go a long way in building brighter futures for children, young people and their families, we need your help to make this happen!
Please note - this role is expected to start in September 2026
We are looking for someone who brings proven leadership experience in mental health or community services, with the confidence to manage contracts, people, performance and change whilst ensuring that values lie at the heart of everything they do. You will need:
- Experience of leading services delivering evidence based interventions for children and young people
- Strong skills in contract, risk and performance management
- Ability to build and sustain effective partnerships
- Understanding of safeguarding, governance and quality assurance
- Experience in managing teams with varied professional backgrounds
It would be great if you also bring experience of working in education settings, developing/implementing new services or delivering training. More than anything, you will be driven by the belief that every child and young person deserves to feel safe, heard, supported and valued.
If this opportunity sounds like something you`d grab with both hands…we`d like to hear from you!
Compass is committed to safeguarding children, young people and vulnerable adults. Established for over 30 years, Compass is a national charity which works in communities across the UK providing services spanning substance misuse treatment and rehabilitation, early interventions for vulnerable young people, school-aged health programmes and associated prevention as well as treatment and health promotion initiatives.
All Compass posts are subject to appropriate level DBS checks.
We positively encourage applications from all members of the community, regardless of gender, race, faith, disability, age, or sexual orientation, and encourage applications from people who have experiences in life which enrich skills and empathy. This is part of our commitment to equality and developing a truly inclusive and representative workforce.
We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.
Benefits
We offer a range of benefits including:
- 27 days holiday + bank holidays, rising to 32 days over time (pro rata)
- Life assurance at 2 x basic salary
- Competitive contributory pension scheme
- 24/7 Employee Assistance Programme and OH service
- Enhanced sick pay
- Excellent learning & development opportunities and career progression
- Annual salary review
Help us to make a positive change to the lives of children and young people!
Closing Date: 17.05.2026
Interview Date: 03.06.2026
A charity providing health and wellbeing services, helping people unleash their unique potential and live healthier, safer and more fulfilling lives.
The client requests no contact from agencies or media sales.
Job Description
Job Title: Parent Adviser – SEND
Responsible To: Senior Parent Adviser - SEND
Team Membership: Helpline/IAS- (Information, Advice and Family Support Directorate)
Hours: 28 hours a week (4 days)
Salary:
Scale 26
£ 36,242.00 - FTE
£ 28,993.60 – actual salary including inner London weighting
Contract:
Fixed term – until 31 March 2027
Location:
Central London – Office N1 7EU.
(Hybrid working, 1 day working in office). Another working day in the office, will be needed during the induction and training period.
Job Purpose:
The post’s primary focus is to provide specialist education advice primarily by telephone and email, to parent carers with disabled children in the UK. The post holder will be working on the Contact national helpline service. Service hours are Monday to Friday 9.30am to 5pm.
Main Duties:
To respond professionally and with empathy to incoming calls, emails, web form and social media enquiries on SEND and related education issues.
To deal effectively with enquiries by offering specialist education advice, information and relevant signposting.
To provide, information and signposting on the wider concerns of families with disabled children including health and social care.
To build positive working relationships with colleagues, contributing to a culture of mutual respect, trust, and shared responsibility.
To work collaboratively as part of a team, sharing and supporting colleagues to deliver a reliable and responsive helpline service.
To respect diverse experiences and perspectives within the team and contribute constructively to problem‑solving and decision‑making.
To enter accurate enquiry data on the Contact database in a timely manner ensuring appropriate follow up actions to calls and accurate written notes.
To keep up to date on law and guidance relevant to education in England and to be aware of education law relating to Wales, Scotland, and Northern Ireland.
To communicate, be flexible and responsive, with team members, to ensure coverage of the helpline rota.
To ensure the helpline operates in accordance with confidentiality, safeguarding, privacy and data-protection policies and procedures.
To provide a high-quality service, with commitment to ongoing service development, improvement and good practice.
General duties
In common with all Contact staff, the post holder will be expected to work in accordance with the aims of Contact and to observe the policy and procedures set out by the directors of the charity.
The post holder will be expected to assist with any reasonable duty at the request of the line manager for the post.
Staff will be expected to attend and participate in Contact staff meetings and the staff annual conference.
Staff will be expected to attend training events relevant to their specific responsibilities.
Staff will be offered supervision, support and annual appraisal incorporating their training needs.
The client requests no contact from agencies or media sales.


