Family engagement manager jobs

The Head of Communications, Campaigns and Awareness will be the driving force behind Neuroendocrine Cancer UK’s voice, visibility and influence. Leading our communications and engagement strategy, this role will shape how we connect with patients, supporters, healthcare professionals and the wider public - building powerful campaigns, growing awareness, and ensuring our message cuts through where it matters most.

At the heart of the organisation, you’ll bring energy, creativity and strategic direction to everything from national awareness activity to day-to-day storytelling. You’ll champion a clear, compelling narrative for NCUK, ensuring all communications are insight-led, mission-driven, and always centred around the experiences of patients and families affected by neuroendocrine cancer.

We’re looking for an ambitious, ideas-driven communications leader who thrives in a fast-moving environment and loves making things happen. A natural relationship-builder and confident self-starter, you’ll spot opportunities, inspire collaboration across teams, and turn complex messages into bold, engaging content and campaigns that deliver real impact.

This is a rare opportunity to shape the profile and future voice of a growing charity with big ambitions. One day you might be leading a major awareness campaign or securing media opportunities; the next, creating compelling digital content, supporting fundraising activity, or influencing strategic direction at senior level.

If you’re a creative thinker, a brilliant communicator, and someone who wants their work to genuinely change lives, we’d love to hear from you.

Application deadline: 12 noon on Monday 15th June 2026

Provisional interview date: 30th June and 1st July 2026

Salary: £31,000 - £36,500
Contract: Permanent
Location: Hybrid (1 day pcm in Peterborough)
Closing date: applications reviewed on a rolling basis, apply early to avoid disappointment
Benefits: Flexible working policies, free gym membership at Peterborough office, life assurance

We have a fantastic opportunity for a Senior Challenge Fundraising Officer to join a UK-wide health charity dedicated to improving the lives of people and families affected by a serious, life limiting lung condition. Reporting to the Head of Fundraising, this role sits within an ambitious and growing fundraising team.  This is an exciting opportunity for an experienced challenge or mass participation fundraiser who is motivated by growth, creativity and supporter experience. You will play a leading role in expanding the charity’s challenge events portfolio at a pivotal time, contributing to a new five year strategy that places income growth, inclusion and long term supporter engagement at its heart.

As part of this exciting role, you will lead the delivery and growth of third party and mass participation challenge events, managing the full supporter journey from recruitment through to stewardship and re-engagement. You will use insight and data to monitor performance, improve ROI and refine future activity, this is a great opportunity to develop your skillset.

To be successful as the Senior Challenge Fundraising Officer you will need:

• Proven experience in third party or mass participation challenge fundraising
• A strong track record of growing participation and income
• Confidence using CRM systems and fundraising data to track performance

If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 2952AJ.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
 

Anna Freud
Senior Finance Business Partner
Salary: £60,000
Contract: Permanent, full-time
Hybrid working: 1 day per week in the office
Location: Central London (office near Kings Cross and Angel)

Anna Freud is a world-leading mental health charity for children, young people and their families. For over 70 years, we have been transforming understanding, practice and outcomes in mental health to help create a more compassionate society and close the gap between mental illness and mental wellness. 
We are at a pivotal moment in strengthening our financial insight, modelling capability and business partnering approach. As we continue to grow our impact, we are looking for a talented and driven finance professional to play a key role in shaping financial decision-making across the organisation.
This is an exceptional opportunity for a qualified accountant to step into a highly visible and strategic role, partnering with senior stakeholders to deliver insight that supports both operational performance and long-term sustainability.

About the Role
Reporting to the Head of Finance, the Senior Finance Business Partner will play a central role in delivering high-quality financial planning, modelling and analysis across the charity.
You will lead on budgeting, forecasting and management reporting, while developing sophisticated financial models including scenario planning, cost recovery approaches and long-term income and expenditure projections to support strategic decision-making. 
Working closely with senior leaders and budget holders, you will provide clear, insightful analysis and act as a trusted advisor, helping teams to understand their financial performance and make informed, evidence-based decisions.
This role combines technical expertise, commercial insight and strong stakeholder engagement, with a clear focus on continuous improvement and organisational impact.

Key Responsibilities
Financial Planning & Analysis

• Lead the development of robust financial models, including multi-year forecasting and scenario planning
• Provide insight into financial performance through detailed analysis of income, expenditure, margins and cost ratios

Budgeting & Forecasting

• Own and continuously improve the annual budgeting and reforecasting processes
• Ensure budget holders are supported, accountable and aligned to organisational strategy

Business Partnering

• Build strong, collaborative relationships across departments, acting as a trusted advisor and “critical friend”
• Support non-finance stakeholders to understand and use financial data effectively

Continuous Improvement & Systems

• Enhance financial processes, systems and reporting tools to improve efficiency and insight
• Support the development of dashboards and data visualisation to improve decision-making
• Contribute to ongoing improvements in financial governance and controls

About You
We are looking for a qualified accountant (ACA, ACCA or CIMA) who has an understanding of charity finance, with strong financial analysis and business partnering experience.
You will bring:

• Proven expertise in budgeting, forecasting and management reporting
• Strong financial modelling and analytical skills, with advanced Excel capability
• The ability to translate complex financial data into clear, actionable insight
• Confidence working with and influencing senior stakeholders
• A proactive, solutions-focused mindset with a passion for continuous improvement
• Excellent communication skills, with the ability to engage non-financial audiences effectivel

Yeldall Manor is a Christian residential treatment centre near Reading for men struggling with addiction to drugs or alcohol. We are seeking someone strategic and relational to strengthen and develop all aspects of fundraising for Yeldall Manor, and to lead a new marketing and fundraising campaign. The appointee will join our senior leadership team and shape the next chapter of our development as we are at a pivotal moment of opportunity, with an ambitious vision to build our Christ-centred identity and practice, pursue excellence and impact, and expand our reach.

We are looking for someone who will:

• Lead supporter acquisition activities and build the portfolio of individuals, churches, trusts, corporates and other organisations supporting the work of Yeldall Manor.
• Build deep, mission-aligned partnerships with donors and stakeholders.
• Lead and implement an effective marketing and communications strategy to help position Yeldall Manor within the top tier of UK residential rehab centres.
• Lead and execute a high-impact fundraising strategy across major gifts, individual giving, churches, trusts & foundations, corporates, and legacies.
• Work closely with the CEO and the Senior Leadership Team to align income generation with Yeldall Manor’s strategic vision and programme outputs.
• Lead the development of funding applications for trusts & foundations.
• Provide leadership and nurture staff working on supporter acquisition, fundraising and marketing activities, empowering them to deliver with excellence.
• Inspire a culture of philanthropy throughout the organisation, rooted in strong values and relational excellence

You will be working alongside the existing Administration and Supporter Relations Manager, and other staff assisting with marketing and administration, based mainly at Yeldall Manor, which means you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them.

Please see the Job Description for full details and submit a covering letter along with your CV showing how you meet the requirements of the Person Specification. As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.

For an informal conversation about the role, please contact CEO, Maarten Fontein or Administration Manager, Sue Hedger - contact details available on our website, which is currently under development.

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Natural History Museum
Senior Finance Business Partner
Salary: £65,000
Contract: Permanent, full-time (36 hours per week)
Hybrid working: 3 days a week in the office based in South Kensington

The Natural History Museum is one of the world’s most iconic visitor attractions and a globally respected scientific research centre. Home to over 80 million specimens, we are uniquely placed to tackle some of the biggest challenges facing our planet today. Each year we welcome more than five million visitors, inspiring people to care about the natural world. 
As we work towards our ambitious strategy leading up to our 150th anniversary in 2031, we are seeking a talented and driven finance professional to play a critical role in supporting major capital programmes and shaping financial decision-making across the organisation. 
This is a high-profile and impactful role where you will partner with senior stakeholders, providing insight, challenge and robust financial analysis to support both strategic and operational decisions.

About the Role
Reporting to the Head of Finance, the Senior Finance Business Partner will play a central role in supporting the Museum’s capital programmes, including the NHM150 portfolio. 
You will lead on financial planning, modelling and analysis, ensuring accurate and insightful reporting to support decision-making across complex, multi-year projects.
Working closely with senior leaders, project teams and external stakeholders, you will act as a trusted advisor—bringing commercial insight, financial rigour and strategic thinking to drive successful outcomes.
This role combines technical excellence, leadership and strong stakeholder engagement, with a clear focus on continuous improvement and organisational impact.

Key Responsibilities
Financial Planning & Analysis

• Lead financial support for major capital programmes, providing robust modelling and scenario analysis
• Deliver insightful analysis of costs, risks and opportunities to support strategic decision-making
• Produce detailed financial reports, including variance analysis and commentary

Budgeting & Forecasting

• Own the development and management of programme budgets and forecasts
• Oversee cashflow forecasting and ensure alignment with wider organisational financial planning
• Ensure accuracy of income, expenditure and accounting treatment across projects

Business Partnering & Leadership

• Build strong relationships with project teams, senior stakeholders and external partners
• Act as a trusted advisor, providing clear and accessible financial insight
• Present financial information to both finance and non-finance audiences
• Line manage and develop two Finance Business Partners

Governance & Continuous Improvement

• Support risk management processes, including financial risk and contingency planning
• Enhance financial processes, controls and reporting tools
• Collaborate with development teams on funding applications and financial reporting requirements

About You
We are looking for a qualified accountant (ACA, ACCA or CIMA) with strong business partnering experience and a track record of supporting complex programmes or projects. 

You will bring:

• Significant experience in senior finance business partnering roles with large or complex budgets
• Strong financial modelling, analysis and advanced Excel skills
• Experience of working with senior stakeholders and influencing decision-making
• Proven ability to present complex financial information clearly to non-finance audiences
• Strong leadership skills, including experience managing and developing team members
• A proactive, solutions-focused approach with a commitment to continuous improvement
• Experience in the charity, museum or not-for-profit sector is advantageous but not essential.

Key benefits include:

• 27.5 days annual leave plus public holidays
• Defined contribution pension scheme (up to 10% employer contribution)
• Flexible and hybrid working arrangements
• Access to wellbeing support and employee assistance programmes
• Discounts across Museum shops, cafés and local venues
• Free or discounted access to museums and cultural institutions
• Enhanced family-friendly policies and support

Apply Now
The Natural History Museum are partnering exclusively with Allen Lane and Iain Slinn on the recruitment of this role. Please reach out to Iain to discuss in more detail

Lloyds Bank Foundation 

Funding and Compliance Lead 

Starting Salary: £55,479 (outside London); £58,983 (London-based). Plus 3.6% increase following successful completion of probation period. 

Contract: Full-time, permanent contract (we are open to conversations about flexibility – so please ask) 

Location:  London-based role with expectation of hybrid working from our London office 

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place – personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales to make that happen, because when you back brilliant people, brilliant things happen. 

About the Role 

This is a key leadership role responsible for ensuring the Foundation delivers high-quality, transparent and equitable funding practices across its work. 

As Funding and Compliance Lead, you will lead the end-to-end funding and compliance function, bringing together assessment, contract management, risk and grant management to ensure decisions are robust, proportionate and aligned with regulatory and sector standards. 

You will play a critical role in strengthening systems and ways of working, improving consistency, quality and the experience of applicants and funded partners. Working closely across the organisation, you will ensure that funding and compliance activity is aligned with our strategy and supports effective delivery of community-led change. 

You will also lead and develop a high-performing team, fostering a culture of accountability, collaboration and continuous improvement. 

About You 

We’re looking for an experienced and collaborative leader with strong expertise in grant management, compliance and risk. You will bring a track record of delivering high-quality funding processes, alongside experience of improving systems and ways of working. 

You will be confident navigating complexity, balancing rigour with pragmatism, and ensuring that processes are both robust and accessible. Strong analytical skills, attention to detail and the ability to use data and insight to inform decisions are essential. 

You will also be an effective people manager, able to support and develop others while creating a positive and inclusive team culture. A strong commitment to equity, diversity, inclusion and the Foundation’s values is key. 

How to Apply 

Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply. 

For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the contact information provided in the candidate pack.

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview. 

More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address. 

Key Dates 

Closing Date: Midday, Monday 15th June 

First Interview: Thursday 25th June 2026 

Second Interview: Monday 6th July 2026 

For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving. By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

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Brief role description

The Custody Support and Case Worker (CSCW) will enrol participants, enhance job readiness, and provide ongoing support through positive relationships. Responsibilities include signposting relevant activities, addressing barriers and coordinating post-release opportunities. This role involves extensive engagement with participants and partner organisations to ensure a seamless transition and support continuity.

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Who we are looking for

We are seeking a highly organised and self-motivated individual with a strong ability to collaborate effectively with internal and external stakeholders, building positive relationships at all levels, who brings excellent IT skills, including proficiency in Microsoft Office and Outlook, alongside a confident and outgoing approach supported by strong communication, interpersonal and influencing abilities. You will have well-developed presentation and planning skills and be able to engage and motivate individuals, while working comfortably both independently and as part of a tea, taking ownership of your performance, maintaining strong organisational standards, contributing to your ongoing professional development and applying a proactive, solutions-focused approach in a dynamic environment. ​

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Interested? Want to know more about the Charity? Check out our website.

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Eager to know more about the role? Have a look at the Job Description.

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What’s in it for you? Check out our Benefits.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by ​Friday, 19 June 2026.

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Got questions about the role? Get in touch with the People Team at Forces Employment Charity.

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying. We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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#LI-DNI

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Care Rights UK is recruiting for a Policy, Campaigns and Communications Lead to join their small, welcoming and dedicated team. A varied role, the postholder will be at the heart of the organisation's influential work to raise awareness of quality care, push for new rights, and call for reform of the sector.

Care Rights UK is the charity focused on promoting the rights of older people in care. The organisation wants the best quality of life for older people needing care and for people to know their rights, as well as how to use them. Offering information, advice and support to empower those using care services as well as their relatives and friends, the organisation challenges poor care, highlights good practice and demands a better care system.

Courageous, independent and empowering, this is a truly special organisation undertaking work with real impact.

Policy, Campaigns and Communications Lead
Contract: Permanent role offered on either a full or TP basis, 28 to 35 hours per week
Salary: £38,000 full time salary (£30,400 pro rata for 28 hours per week)
Location: Hybrid between home and the London office, or home based. If home based, travel will be necessary to office-based team meetings in London and training days as required.
Closing date for applications: 9am on Monday 22nd June
Interviews: Interviews will be held on 9th July

As a member of the Care Rights UK team, you can expect:

• Friendly, welcoming, supportive colleagues in the staff team and on the Board of Trustees
• One-to-one support from an experienced, empathetic and friendly line manager
• Peer support from colleagues in the wider staff team
• Weekly team meetings to share advice insights, updates and impact
• A thorough induction to the charity, our work and mission
• Training to help you fulfil your role and to develop your knowledge of care issues across the UK
• Opportunities for sharing skills and knowledge with colleagues who are experts in their fields
• Being part of a dynamic team pushing for real change in the care sector
• Access to 24/7 Employee Assistance Programme - access to counselling, adviceline and other wellbeing support
• Hybrid working - the role can be carried out from anywhere in the UK, although attendance at face-to-face team meetings and training days will be required
• Flexible working - the organisation welcomes applications from candidates wishing to work 28-35 hours per week and will consider job shares or other options such as compressed hours

As Policy, Campaign and Communications Lead you will work alongside the CEO and broader team to lead the charity's influencing and engagement output, and to ensure that policy, campaign and communications work align with the organisation's advice service, research and fundraising. A role that is both strategic and hands on, your core responsibilities will include:

• Lead the charity's communication and engagement work, including producing and coordinating communications outputs, managing the charity's social media accounts and implementing plans to increase supporter engagement
• Lead the charity's policy work, including monitoring and analysing relevant care policy in the UK to inform strategic development, drafting consultation responses, lobbying to achieve our strategic objectives
• Lead the charity's campaigns, including writing and implementing campaign plans, drafting campaign materials
• Develop relationships with politicians, Parliamentarians, policymakers and organisations, and act as a spokesperson for speaking and media requests
• Line manage the Operations Coordinator, including agreeing objectives and completing the annual appraisal process
• Work closely with team members to ensure policy, campaign and communication work aligns with advice service, research and fundraising, and assist with the delivery of marketing and fundraising strategies

We'd love to hear from individuals with the following core skills and experience:

• Experience in a policy, campaign or communication role (paid or unpaid)
• Knowledge and understanding of lobbying, campaigning, influencing techniques or supporter communications
• Knowledge or experience of the adult social care sector in the UK and policy areas, gained either within a professional capacity or via lived experience
• Excellent written and oral communication skills and ability to translate complex information into accessible content
• Excellent interpersonal skills, including diplomacy, persuasion, and ability to build positive working relationships with a wide range of stakeholders
• Strong organisational skills and ability to prioritise competing tasks and deliver to tight deadlines
• Experience of working independently, working on own initiative and maintaining motivation
• Experience of working effectively as a member of a small team and a positive, problem-solving approach
• Commitment to Care Rights UK's vision, purpose and values
• Understanding of the value of involving people needing care and their families at all stages of the policy and campaigning process, to bring their voices to the heart of the debate

The following skills and experience are desirable, although not essential:

• Knowledge of the UK political landscape
• Experience of working with older people needing care or their relatives
• Experience of managing social media accounts on Facebook
• Experience of working for a small charity

If you're interested in hearing more about this opportunity, please click on the linked Job Description to find out more, including details of the application process which is a CV and answers to supporting questions. Applications for the role should be submitted to Alice at Charity People by 9am on Monday 22nd June.

Please click on 'Apply Now' button to access the job description with the application instructions. 

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Do you want to use your digital marketing skills to help children and young people experience 'Alder Hey magic' every year?

As Digital Marketing Officer, you'll play a key role in raising awareness of the incredible work carried out by Alder Hey Children's Charity. Whether that's funding life-saving medical equipment, pioneering research and innovation, or enhancing the hospital experience for children and their families. You'll help to share stories through digital platforms to inspire support and make a lasting impact.

You'll join a close-knit, supportive team who look after one other. One of the most unique and extraordinary things about this organisation is its trailblazing approach to flexible working and wellbeing. The entire organisation works a 30 hour, 4-day week paid at the full-time salary equivalent.

Salary: £26,848 - £31,439 per annum, depending on experience
Hours: 30 hours Mon-Thurs (4-day working week, paid as full-time)
Location: Hybrid, between Alder Hey (Liverpool) and home
Benefits: 27 days holiday (+bank) FTE, 4% employer pension contribution, NHS Blue Light card, wellbeing programme
Culture: Flexible working and a culture that champions wellbeing

About the role

This is a hands-on role where you'll take responsibility for coordinating and maximising digital channels, including website, email and paid-for ads. With a focus on understanding SEO optimisation and Google ads, you'll use analytics and insights to improve digital engagement and impact.

Of course, you'll be coordinating and designing engaging creative copy as part of this role, but we aren't looking for just a content creator. This role requires a digital-first approach, grounded in data, analytics and insight, to drive awareness, engagement and action.

There's real scope to make this role your own and an opportunity for professional development and career growth down the line.

About you

You may be a digital marketing specialist already, or a marketing generalist with a keen interest to move into the digital space.

First and foremost, we're looking for someone with an analytical and data-driven approach to marketing. Someone who understand results are driven by the quality of the insight and information you have at your fingertips.

We'd love to see you demonstrating:

• Experience in a digital marketing, communications or content role.
• The ability to create and coordinate engaging digital content, especially in paid-for advertising.
• The skills to adapt messaging for different audiences and platforms.
• Experience using a CMS for website content and digital advertising platforms such as Meta and Google Ads.

To apply

If you're proactive and collaborative, and keen to contribute to a charity making magic happen, then we'd love to hear from you.

Please send a copy of your CV or profile to Gabi Smith at Charity People as the first step.

Deadline: 9am Thursday 25th June
Interviews: Tuesday 7th July

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Are you passionate about ensuring people with lived experience are at the heart of creating change? Join Shelter as a Senior Lived Experience Coordinator and help shape and influence our campaigns, policy and communications work through meaningful involvement and co-production.

About the role

This is an exciting role within the Lived Experience Insight team, focusing on development and co-ordination of an engaging and impactful involvement and coproduction programme that delivers meaningful opportunities for people with lived experience of the housing emergency to shape and influence Shelter’s work. You will lead on planning and delivery of Lived Experience Insight across your directorate through front line delivery in the CPC Directorate and supportive line management.

Role specifics

We’re looking for someone who can lead and develop meaningful lived experience insight work that helps shape services, influence change and strengthen co-production across Shelter. You’ll work closely with teams across your directorate and nationally to coordinate insight projects, share learning and embed lived experience into decision-making and ways of working. The role requires you to support wellbeing, safeguarding and personal development for people involved in our work and helping create pathways into volunteering and employment. You’ll also design and deliver training and resources for colleagues, while ensuring activity is well monitored, evaluated and continuously improved.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Lived Experience Insight team deliver involvement and co-production activities across the organisation, which shape the ongoing design, delivery and governance of Shelter’s work. People with lived experience are involved in a range of ways, including lived experience groups, codesigning Shelter's services and campaigns, sharing decision making on staff recruitment and supporting external influencing and systemic change via consultation and coproduction with key stakeholders.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

About Tadamon

Since the start of the genocide in Gaza, more than 1,300 Palestinians have arrived in Britain, with many hundreds more expected over the coming months and years. Some have arrived via boats and others as students or visitors unable to return home and forced to apply for asylum. Added to this are increasing numbers of students, injured children and their families who have been evacuated directly from Gaza to Britain.

Upon arrival they in dire need of support, but often instead find a hostile environment and a charitable sector decimated by legal aid cuts and with limited capacity to assist them. The support that is available has been provided on an ad hoc basis by the Palestinian community and other migrant and faith organisations.

Tadamon aims to formalise much of this ad hoc support, by extending more structured provisions for supporting the Palestinian community in Britain – particularly newly arrived Palestinian refugees and those from Gaza – through casework, community services, access to legal resources, advice and advocacy, mental health support, cultural connection, employment, language and skills training.

Purpose of the Role

Tadamon is seeking an experienced and compassionate Community Caseworker to join our small and growing team.

The postholder will work directly with Palestinian new arrivals, including asylum seekers, refugees, students unable to return home and evacuees from Gaza. Many of our community members are navigating trauma, loss, displacement and complex immigration processes.

The purpose of the role is to:

• Provide holistic, high-quality casework support and advocacy.
• Ensure community members can access safe housing, legal representation (via referral), healthcare, education and welfare support.
• Reduce isolation and strengthen community engagement.
• Support Tadamon’s volunteers and mentors to deliver coordinated and culturally grounded support.
• Contribute to Tadamon’s development as a new and growing charity.

This role does not involve the provision of any regulated immigration advice or medical advice. The caseworker will provide information, advocacy and referrals to appropriately regulated legal and medical professionals.

Tadamon is committed to building internal immigration advice capacity. We are keen to support the successful candidate, where appropriate, to work towards accreditation with the Immigration Advice Authority (IAA), subject to organisational need and funding, and in line with relevant regulatory requirements which we hope to work towards meeting in due course.

Key Responsibilities

Casework & Direct Support

1. Build positive, professional and trusting relationships with community members, ensuring a culturally sensitive and trauma-informed approach to casework.
2. Conduct comprehensive needs assessments and co-produce tailored support plans addressing immediate and longer-term needs.
3. Provide holistic casework support, including:
   • Support with accessing safe and stable housing.
   • Assistance with GP registration and navigating NHS services (without providing medical advice).
   • Support to access education, ESOL, employment and training opportunities.
   • Support accessing welfare benefits, access to our hardship fund, and financial assistance where eligible.
   • Referral to qualified immigration advisers and solicitors for legal advice.
4. Advocate (with informed consent) on behalf of community members with local authorities, housing providers, schools, healthcare providers, solicitors and other statutory or voluntary agencies.
5. Accompany community members to key appointments where appropriate and capacity allows.
6. Support individuals who may be at risk or in crisis, escalating safeguarding concerns in line with policy.

Community & Partnership Working

1. Encourage community members’ participation in Tadamon’s events, peer support initiatives and community activities to reduce isolation and strengthen connection.
2. Build and maintain effective partnerships with local authorities, legal providers, health services, community organisations and other stakeholders.
3. Contribute to the development of structured community initiatives and culturally appropriate support models for Palestinians in the UK.

Organisational Development

1. Maintain accurate and timely case records using Tadamon’s case management system in line with GDPR and data protection legislation.
2. Contribute to monitoring, evaluation and reporting requirements, including providing anonymised case studies and data.
3. Attend supervision, team meetings and appraisals.
4. Take initiative in pursuing relevant training, including maintaining up-to-date knowledge of UK asylum, immigration and welfare systems.
5. Where agreed, work towards IAA accreditation to support Tadamon in building regulated immigration advice capacity (training and supervision support to be discussed).
6. Comply with all Tadamon policies and procedures, including safeguarding, confidentiality, equality, diversity and inclusion, and health and safety.
7. Undertake other duties appropriate to the role as the organisation grows.

Person specification

The ideal candidate will be an Arabic speaker, and will have a minimum of three years’ experience as a caseworker. They must bring energy and determination to the role and must be committed to working in collaboration with community members who may be at high risk or in crisis.

The ideal candidate will possess a proven ability to manage a complex caseload and the desire to work as a member of a small team to protect and promote the interests of some of the Palestinian community through the provision of support to the individuals we seek to support.

The ideal candidate will be committed to the achievement of Tadamon’s long-term goals and will be passionate about ensuring that our community members can access the resources they need and feel seen, heard and supported in doing so.

The ideal candidate will have previous experience in carrying out casework with children, young adults, and vulnerable adults, including supporting and safeguarding individuals with complex needs.

Do you have an understanding of supporter experience and the role of stewardship, with experience in developing and delivering multi-channel supporter journeys? Would you like to help ensure that we are delivering the best possible experience for our participants?

About the role
We are recruiting for a Participant Experience Officer to join on a full-time basis, working 35 hours per week on a fixed-term contract for 12 months. This is a home-based role, with occasional travel required for in-person team meetings and events.

As Participant Experience Officer you will work across the Events team, supporting the strategic planning, development and implementation of our Event participants’ supporter journeys. This includes working on a wide range of activities such as Memory Walk, Trek26 and third party runs and challenges.

In this role you will both advise on and directly implement multi-channel communications journeys, from the point of registration through to event day and beyond. This will include working with internal and external stakeholders to coordinate owned and paid stewardship channels, such as email, mail, social media, SMS and phone.

You will also support the testing and evaluation of stewardship across Events, ensuring continual development of our participant experience and that we are delivering the best possible experience for our participants, leading to continued engagement and lifetime value.

Interviews for this role have been provisionally scheduled to take place via MS Teams on Tuesday 7th and Wednesday 8th July.

About you
Joining us, you’ll have experience of supporter experience within the not-for-profit sector, and a good understanding of the role of stewardship, with experience of developing and delivering multi-channel supporter journeys. You’ll be a good communicator with the ability to work collaboratively, influence and inform others.

Crucially, you’ll be able to manage a range of complex projects, meet deadlines and use problem-solving to implement solutions. You’ll also be able to interpret complex data and make recommendations based on analysis.

What you’ll focus on:

- Working with the Senior Participant Experience Manager, Participant Experience Manager and other Participant Experience Officers to oversee the supporter experience of all event participants.
- Working collaboratively with other teams, including Event Leads, Omnichannel, Data Analysis, Digital Engagement, Supporter Care and Regional Engagement to develop and maintain the best supporter experience.
- Contributing to the planning and development of event participant and volunteer stewardship journeys and deliver areas of responsibility.
- Leading and advising on the implementation of stewardship communications across a range of channels, including mail, email, SMS, social media and phone.
- Managing relationships with external agencies (including fulfilment houses) to ensure best value and optimum levels of service at all times.
- Developing robust data analysis and testing processes across events stewardship campaigns.
- Analysing the progress and impact of our supporter experiences, providing support to live campaigns and feeding into event evaluations with recommendations.

About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? We know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

We’re currently recruiting full-time or part-time (min. 21 hrs. p.w.) Mental Health Practitioner in our Young Carers Service to work directly with young people in Croydon.For all posts you need to have a mental health qualification (or other relevant qualification i.e. Youth Work, Social Work) and at least two years’ experience of working with young people. We are also looking for people with an open and flexible attitude; excellent engagement skills and a passion for working with children and young people around mental health. It would be desirable if you have experience working with young carers, young adult carers or families with caring responsibilities.

Responsibilities include offering detailed carers assessments and a flexible range of short-term mental health interventions to children and young people aged 5-25 including individual and group-based support; annual reviews, workshops, mental health/wellbeing/carer themed activities, respite activities for young carers. The posts have scope and opportunity for developing new initiatives and ways of working to support young people’s mental health and wellbeing across South London.

All posts are fully office based and will require flexible working across service areas and interventions and will involve regular evening (2 evenings for full time) and weekend (Saturday) work to meet the needs of young carers and young adult carers.

Please READ the full Job Description and Person Specification for this role is included in this pack, before applying.

Applying for the Posts  

You will be redirected to our webiste for the information pack that included the Job Description and Person Specification for the role.

To be considered for the position, the Application Form and the Equality & Diversity Monitoring Form need to be completed and return to the email address on the Application Form by midnight on Sun 22nd June 2026.   

We understand some candidates may want to use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we also want to learn more about the authentic you, so please ensure that your application reflects your own skills, knowledge and experiences wherever possible. In the spirit of transparency - we also ask that you indicate if you have used AI in your application. 

Decisions about who to invite for interview will be based on how well someone demonstrates that they meet the person specification for the specific post, so please make sure you complete the application form fully and accurately, giving evidence of how you meet each point in the person specification and indicating your relevant knowledge, skills and experience. Please note that CVs will not be considered. 

Email applicants will receive a confirmation of receipt and shortlisted candidates will be contacted as soon as possible. 

*We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible. 

About the role

At SEA, all our work is grounded in evidence and shaped by the lived experiences of victim-survivors. As Research Officer, you will play a key role in delivering high-quality, survivor-centred research on economic abuse as part of a major new three-year project funded by the Economic and Social Research Council (ESRC).

Working closely with the Senior Research Officer, colleagues across SEA, academic partners and external stakeholders, you will support research exploring coerced debt as a form of economic abuse and the responses to it across systems and services. The role will involve qualitative and quantitative research activities, including data collection, analysis, stakeholder engagement, and producing accessible and impactful research outputs.

Your work will help strengthen understanding of economic abuse and inform policy, practice and systems change on coerced debt that improves responses for victim-survivors.

About you

You are a skilled researcher who is passionate about conducting high-quality research which can create real-world impact for victim-survivors of economic abuse.

You will have the ability to sensitively work with victim-survivors to learn about their lived experiences of economic abuse , including coerced debt, as well as the ability to conduct research with professional stakeholders.

Using your research skills, you will be able to analyse data, and will be able to demonstrate a good understanding of economic abuse in the context of intimate partner abuse, including of how perpetrators can misuse systems to enact abuse. You will be able to demonstrate an ability to deliver research projects in a timely manner and to communicate findings clearly to a range of stakeholders.

About SEA

Surviving Economic Abuse (SEA) is the only charity in the UK dedicated to raising awareness of economic abuse and transforming responses to it. All our work is informed by Experts by Experience – a group of women who speak about what they have gone through so that they can be a force for change. Economic abuse occurs when someone’s partner controls (through restriction, exploitation and/or sabotage) how they acquire, use and maintain economic resources such as accommodation, food, clothing and transportation.

What we offer

• 25 days annual leave, plus 5 Wellbeing Days and Statutory Bank Holidays (pro rata)
• Home working (UK based)
• Flexible working
• 5% Employer Pension Contribution
• Reflective practice
• Employee Assistance Programme
• Enhanced sick pay, family leave and carer’s leave
• The chance to be part of our highly professional, supportive team

To apply

Please apply via our website.

Applications open from 21 May 2026 and close at 11.59pm on 17th June 2026. Interviews will take place week commencing 6th July 2026

Direct applications only – no agencies please.

Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from Black and minoritised applicants and disabled applicants who are under-represented at SEA.

SEA is a Disability Confident Committed, and Kinship Friendly Employer.