Family engagement manager jobs
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Job Description
In financial year 2025-26, PCR’s virtual challenges have raised over £2m so far (against a target of £1.4m) with still one more big challenge to go! We are thrilled at the impact this will have for families affected by prostate cancer, and are therefore excited to be expanding the Events & Community team again with this new role.
The Supporter Engagement Assistant will be at the frontline of our virtual challenges stewardship, supporting a rapidly growing supporter base and delivering exceptional supporter experiences. The role is ideal for someone who enjoys building relationships, is highly organised and is eager to develop within a supportive and ambitious fundraising team.
While your focus will be on virtual challenges, you will also gain exposure to the wider Public Fundraising portfolio, with full training and support provided.
Key Responsibilities
Supporter Care & Engagement
• Be the first point of contact for virtual challenge fundraisers, responding to enquires on email, SMS, social channels and phone within agreed timescales.
• Manage supporter relationships and high-quality fundraiser journeys using PCR’s systems and tools, providing thoughtful stewardship that builds long term loyalty.
• Work with the team to continuously improve supporter experience using feedback and data
• Create and maintain FAQs, supporter resources and fundraising materials.
• Monitor acquisition advertisements and appropriately respond to comments.
Administration and database
• Manage stock, including sharing data with our fulfilment house, sending merchandise and replenishing materials.
• Process supporter and financial data accurately, including coding and tracking income & expenditure.
• Support database administration in line with data protection needs.
Teamwork
• Actively contribute to meetings, sharing new ideas and learnings.
• Work with the team to embed our ‘agile’ ways of working, where we all take collective responsibility for the team’s goals and work together to achieve them.
• Be flexible in busy times, getting involved with other projects and tasks across Public Fundraising team as needed.
• Attendance will be required at some weekend and evening events, for which TOIL will be given.
Skills and Competencies
Our ideal candidate would have the following:
• A willingness to get stuck in, proactive problem-solving skills and lots of initiative.
• Very good written and verbal communication skills – the ability to communicate clearly, empathetically, and professionally with a diverse range of people, particularly supporters and patients
• Very good attention to detail (e.g. with data entry tasks) and good IT skills (e.g. web applications and file systems).
• Excellent organisation skills and an ability to identify the best use of time to complete day-to-day tasks.
• Work effectively individually and as part of a team.
• A belief in PCR’s work, goals and our values: innovation, collaboration, accountability and empathy.
Desirable:
• Demonstrable or transferable experience of an administrative or support role, within an office environment.
• Experience working with a CRM system and Microsoft 365 applications (Word, Excel, Outlook etc.).
• A good understanding or interest in events & community fundraising activities
• Ability to handle and process financial transactions.
• Knowledge of the Fundraising Code of Practice and data protection principles (including GDPR & confidentiality).
• Experience assisting with event administration or logistics.
• Experience using social media and digital communication tools (e.g. Miro/MURAL, Canva etc).
How To Apply
Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience.
There will be a two-stage interview process. The first interview will be online w/c 16th February, and the second interview will be a more informal in-person interview at our offices in London w/c 23rd February.
For an informal chat about the role, please contact Natalie Robertson, the hiring manager. Contact details available in the full job description.
For more information about our organisation and what we do, visit the Prostate Cancer Research website, The Prostate Progress webpage, and the PCR online patient resource, The Infopool.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
Transforming Research. Transforming lives.

The client requests no contact from agencies or media sales.
We are looking for a Community Fundraising Manager to lead a regional team to develop and deliver a proactive community fundraising programme for an incredible social welfare charity.
This is a hybrid role with options for other arrangements open for discussion.
The Charity
An inspiring and passionate social welfare charity dedicated to helping those most in need from elderly care to mental health with a vision is to ensure individuals and families are always valued and supported. You would be joining a collaborative team with a community orientated work culture, offering fantastic benefits including 7% pension, six weeks holiday and more. They have a staff of c100 people and secured over 13m last year.
The Role
- This is a brand new role to lead and develop a great team of three regional community fundraisers.You will:
Develop and deliver the Community Fundraising plan across the UK, ensuring consistency while adapting to regional and national needs.
- Expand and strengthen fundraising activities in partnership with Regional Engagement Officers, supporting income growth, knowledge-sharing, best practice, and compliance with governance and regulations.
- Drive the strategic growth of community fundraising, maximising income from donations, merchandise, Lottery, and volunteer engagement.
- Ensure your direct reports are supported in their career development, providing access to training and development opportunities as appropriate.
The Candidate
- Previous experience in a comparable role with line management experience of a small/large team
- Experience of working with CRM databases including Raisers Edge
IMPORTANT NOTE
Please note applications are being considered on a rolling basis so do get in touch ASAP to find out more.
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Job description
Stella Maris is the official maritime charity of the Catholic Church. We are looking for a Regional Port Chaplain for Immingham and the South Humber Ports to support seafarers, fishers and their families.
In this unique and rewarding role, you'll be the welcoming face of Stella Maris in your region, visiting ships, listening to crew members, and offering practical, pastoral and spiritual support to anyone in need, regardless of faith or background.
About the role
No two days are the same. You might spend the morning visiting ships and listening to crew members' stories, help someone contact their family back home, support a seafarer in crisis, or offer a quiet moment of prayer on deck.
You'll also recruit and support a team of volunteers, work closely with other maritime charities and local partners, and build strong relationships with parishes, dioceses, and port authorities. You'll be part of a nationwide network of Stella Maris chaplains, supported through regular meetings, retreats and professional development opportunities.
Key responsibilities
- Visit ships regularly to meet seafarers and fishers, responding to their pastoral, practical and spiritual needs.
- Provide practical help such as transport, communication access, and emergency or crisis support.
- Offer spiritual care to Catholic seafarers and facilitate the religious needs of those from other faiths.
- Recruit, train and support Stella Maris volunteers.
- Work collaboratively with other maritime charities.
- Maintain strong relationships with local parishes, the Diocese of Nottingham, and port stakeholders such as the Harbour Master, shipping agents and welfare committees.
- Support local fundraising and awareness initiatives alongside the charity's national team.
About you
You'll be someone who takes joy in helping others. You don't need maritime experiences, what matters most is your empathy and ability to offer pastoral support in practical ways.
You may come from a background in chaplaincy, parish ministry, community work or social care. You'll share our commitment to upholding the dignity of every seafarer and fisher.
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.



The client requests no contact from agencies or media sales.
Brilliant opportunity to join a young and growing charity at an exciting point in its evolution, and to help establish Crystal Palace Park as an exemplar in urban park management, community-led regeneration and cultural and heritage programming whilst restoring its position as one of the UK’s leading visitor attractions.
We are looking for someone with experience of working in a finance function and who has skills in office management and administration.
Reporting to the Director of Finance and Corporate Services, the role is responsible for bookkeeping, credit control, HR administration and ensuring the smooth running of the office (ranging from ensuring there is milk in the fridge to ordering stationery and managing IT requests). As a key point of contact for callers and visitors an awareness of excellent customer service will also be needed. The role is very varied and will
The client requests no contact from agencies or media sales.
Content Creator & Celebrity Manager
Contract type: 1-year Fixed term contract, 35 hours per week.
Location: London, UK.
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £48,867 per year with excellent benefits
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Global Media and Celebrity Team is part of WaterAid's award-winning Communications and Fundraising Directorate. We lead the organisation’s UK and global news and PR strategies, manage media relations for UK and international media outlets and journalists, develop and deliver creative, innovative campaigns, and support other WaterAid global offices with their press and communications.
The talent function ensures we have a portfolio of high profile talent, content creators and influencers to meaningfully drive awareness, raise funds and action for our work.
About the role
The Content Creator & Celebrity Manager, leads WaterAid’s digital talent strategy to drive and elevate our ambitious communications, fundraising and influencing activities. Aligned with our strategic aims, this role is responsible for identifying, and engaging digital talent and their teams, by bringing their know-how, cultural connections and entrepreneurial flair to deliver impactful results.
In this role, you will:
Lead on delivering a digital talent strategy for WaterAid’s brand, fundraising and political campaigning activities that aligns with the social and digital teams aims:
- Building on the exposure from the #TeamWater campaign in 2025, lead on engaging the YouTube creator community to strategically engage and meaningfully grow our Gen Z audience on the channel.
- Drive and deliver strategic online and offline talent engagement for WaterAid UK organisational priorities, securing talent, creator and influencer support for key communications campaigns and projects
- Lead in developing ideas and implementing new income streams with talent online and on social channels.
- Lead with internal and external stakeholders and help shape decisions around how to progress projects.
- Responsible for strong relationship building and management with talent and their agents, and ensuring they deliver on their commitments.
To be successful, you will need:
- 4 years+ Proven experience of working with high-profile personalities (celebrities and influencers and content creators)
- Experience of creating content for and strategically growing YouTube channels
- Extensive experience in and knowledge of digital marketing and social media – spanning earned, owned, shared and paid
- Established network of media contacts, talent agents, or content creators.
- Proven experience of generating income streams through talent and online engagement activities
- Experience of delivering impactful talent-led activities that achieve earned and shared reach for campaigns across different digital channels.
- In depth technical expertise (for example, in the mechanics of video creation) is not essential. Knowing where to get great content and how to get it seen is.
- Demonstrable creativity to develop new ideas, collaborate with others and spot opportunities for growth.
- Experience of delivering earned and shared reach for campaigns via talent support
- An experienced and confident presenter/negotiator used to dealing with both internal and external clients
- An effective decision maker, and able to ground decisions in what will make most impact towards the achievement of the strategy.
- Proven experience of working with in-house media teams or directly with the media on celebrity opportunities
- Crisis communications, risk management and safeguarding management experience; proven ability to remain calm in challenging situations.
- Experience of managing projects and motivating others and driving change.
- Understanding of diversity, equity, and inclusion practices in communications
Although not essential, we’d prefer you to have:
- Experience working within the non-profit or social impact space.
- Experience in strategic communications in an international, matrix organisation
- Familiarity with fundraising campaigns and donor engagement.
Closing date: Applications close 12PM UK TIME Monday 2 February 2026. Interviews are expected to take place week commencing 9 February 2026.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
UK Benefits:
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



The Marketing and Communications Manager will support the delivery of Ella’s integrated communications, marketing and emerging advocacy work. This role will help to ensure Ella’s reaches and influences external audiences effectively — raising awareness of the challenges faced by survivors, strengthening Ella’s public profile, and increasing engagement with supporters, partners and the wider public.
The postholder will lead our marketing and communications across digital channels, the website, impact reporting and organisational campaigns and also play a lead role in developing and delivering our advocacy and campaigning activity. This is a hands-on role for a keen marketer and strong communicator motivated by social impact and ethical, survivor-centred storytelling.
This is a pivotal moment for Ella's communications. We need someone ready to take the reins of our digital presence and drive our voice forward with confidence and creativity. You'll own our communications channels day-to-day, shaping how we show up online, how we tell survivor stories ethically and powerfully, and how we cut through to reach the audiences that matter.
This isn't about maintaining the status quo. We're looking for someone who can elevate our content, grow our reach, and make Ella's unmissable across digital platforms. You'll lead the charge on building our website into a stronger resource, creating content that moves people to action, and ensuring our impact work translates into compelling stories that resonate with supporters, funders, and the wider public.
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
The client requests no contact from agencies or media sales.
Join Camp Jojo as our Communications and Marketing Officer and help transform the lives of children and families through the power of inclusive summer camps. This is an exciting opportunity to shape the voice and profile of a small but growing charity with a big heart and an even bigger mission.
Camp Jojo is a vibrant charity dedicated to creating memorable, accessible camp experiences for children with additional needs and their families. We are looking for a proactive, creative and highly organised Communications and Marketing Officer to play a key role in supporting our next stage of growth.
In this varied and rewarding role, you will lead on all aspects of Camp Jojo’s communications – from managing social media and digital content to supporting internal communications with our Trustees, volunteers and partners. You will help tell the stories that matter, promote our impact to supporters and funders, and ensure our messaging is clear, consistent and engaging.
Working closely with our Communications Committee and Board, you will coordinate campaigns, produce newsletters and reports, manage our website content, and help develop effective marketing strategies. You will also provide essential administrative support, maintain key documents and procedures, and ensure communications activity runs smoothly and efficiently.
We are looking for someone who is a confident communicator, able to juggle multiple tasks, manage their own time effectively and work flexibly around the seasonal demands of the charity. Above all, you will share our passion for supporting children and families and be excited about contributing to a friendly, collaborative and purpose-driven organisation.
While this position will be performed remotely, occasional on-site attendance at our Essex and Cumbria locations is an essential part of the role. Travel between sites will be required from time to time.
Candidates must be eligible to live and work in the UK.
If you are creative, motivated and keen to make a genuine difference within a supportive team, we would love to hear from you.
If there are any queries relating to this job please contact Claire Bull at Camp Jojo.
To support families of children with complex needs and disabilities by enabling them to enjoy a family camping experience



The client requests no contact from agencies or media sales.
BPCN Scrapstore: Retail & Community Engagement Lead
Retail & Community Engagement Lead (Scrapstore Birmingham)
Hours: Minimum 26 hours per week, including alternate weekends and occasional evening
Work pattern: Tues – Friday and alternate Saturdays
Pay: £14.00 per hour (£26,572 fte, 70% = £18,928 actual salary)
Make a Difference Every Day
Join Birmingham PlayCare Network (BPCN) at our unique Scrapstore – a creative, eco-friendly retail space that helps materials find new life in play, learning and community projects. This is a role for someone who loves people, enjoys a busy hands-on environment, and wants their work to directly benefit children, families and neighbourhoods across Birmingham.
What You’ll Do
As a key representative of BPCN, you will help lead the day-to-day running of the Scrapstore, providing an inspiring shopping experience while supporting sustainability and community wellbeing.
You will:
- Champion our welcoming, inclusive visitor experience and deliver exceptional customer service.
- Lead, support and motivate a team of volunteers and trainees, helping them develop skills and confidence.
- Work closely with other team members to understand stock trends and plan effective purchasing.
- Organise and merchandise the store to maximise space, visual appeal and product availability.
- Maintain a safe, tidy and inspiring retail environment – from sorting stock to lifting and moving items.
- Operate our till and EPOS system, handle payments, and help increase sales that sustain our charity’s work.
- Promote imaginative, creative reuse of materials and help grow engagement in our Scrapstore.
- Support wider BPCN activities when needed, contributing to a flexible and collaborative culture.
What We’re Looking For
You will thrive in this role if you bring:
- A friendly, enthusiastic approach to customer service and community interaction.
- Experience in retail, sales, or marketing with a track record of meeting income targets.
- Excellent communication, teamwork and relationship-building skills.
- A proactive, solutions-focused attitude and readiness to multitask.
- Confidence when supervising volunteers or trainees.
- Strong organisational and time-management skills.
- A willingness to work within BPCN’s inclusive and supportive values.
What You Can Expect From Us
At BPCN, you’ll be part of a supportive, positive and community-driven organisation where your skills are valued, and your work truly matters.
You will receive:
- Comprehensive training to help you shine in your role.
- Clear communication, guidance and regular feedback.
- Recognition and appreciation for your achievements and commitment.
- Opportunities to make meaningful contributions to local communities and the environment.
· 24 days paid holiday (pro rata for reduced hours)
Additional Responsibilities
- Provide cover for other Scrapstore team members where required.
- Follow all Health & Safety and Fire Safety regulations.
- Attend meetings, training and development sessions.
- Uphold BPCN’s equal opportunities policy and commitment to combat discrimination.
- Carry out duties reasonably associated with the post.
The client requests no contact from agencies or media sales.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job DescriptionYou’ll join Marie Curie’s in-house Creative team, working closely with colleagues across Marketing, Fundraising, Digital, Events and Communications. The team is responsible for delivering high-quality, on-brand creative across all channels, from fundraising campaigns and supporter communications to digital experiences and print materials. You’ll lead a well-established, talented team of designers and collaborate with external agencies and suppliers to bring the charity’s work to life.
As Design Manager, you’ll play a pivotal role in shaping Marie Curie’s visual identity and creative output. By setting design standards, inspiring your team, and championing innovation, you’ll ensure our creative work is consistently high quality, inclusive, and impactful. Your leadership will help strengthen our brand, deepen engagement with supporters and audiences, and support the charity in achieving its organisational and fundraising goals.
Your Impact:
- Lead and champion design excellence across the organisation, ensuring all creative outputs align with brand guidelines and strategic objectives.
- Develop and maintain a clear design vision that resonates with diverse audiences and supports Marie Curie’s mission.
- Inspire, manage and develop a team of designers, fostering a collaborative, high-performing culture.
- Oversee end-to-end design delivery, from concept to execution, ensuring quality, accessibility and deadlines are met.
- Work closely with the Studio Manager to plan resources and balance workloads across multiple projects.
- Own and develop key visual assets and lead the photography plan, working closely with the Stories team.
- Collaborate with internal stakeholders to translate briefs into compelling, effective design solutions.
- Ensure inclusive and accessible design principles are embedded in all outputs.
- Maintain governance standards, including brand compliance, copyright and legal requirements.
- Build strong relationships with external agencies and creative suppliers.
Key Requirements:
- Proven experience leading a high-performing design team in a creative or brand-led environment.
- Strong portfolio demonstrating excellence across digital and print design.
- Expert knowledge of Adobe Creative Suite and familiarity with emerging design tools and trends.
- Excellent leadership, communication and stakeholder management skills.
- Experience delivering a wide range of creative outputs, including digital, print, merchandise, photography and environments.
- Understanding of accessibility standards and inclusive design principles.
- Highly organised, detail-oriented and comfortable managing multiple priorities.
- Experience in the charity, healthcare or purpose-led sector is desirable but not essential.
- A genuine commitment to Marie Curie’s mission and values.
Please see the full job description .
Additional InformationApplication & Interview Process
- As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: Sunday 1 February 2026. We encourage early applications, as we may close the application process sooner once we receive a sufficient number of qualifying applicants.
Salary: £37,000-40,000 per annum, depending on experience
Contract: Permanent, full-time (35h per week)
Location: Hybrid with regular visits to the Embassy Garden office in London as required.
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
We are seeking a Communications and Marketing Manager to shape how our work is seen, understood and engaged with across local government and public policy. This role will lead the day-to-day delivery of our communications and marketing activity at a moment of growing influence and impact for the organisation.
Working horizontally across New Local’s practice, membership, policy and events work, the postholder will help ensure our ideas, relationships and activity are brought together coherently and effectively for our audiences. You will play a central role in developing compelling stories from our research, practice and partnerships, including the work of member councils. To do this, an interest in and understanding of the changing relationship between citizens and the state at a local level will be an important asset.
This is a hands-on role for an experienced communications professional who combines strong editorial and digital skills with a willingness to think strategically, sound judgement and creativity. Success will be measured not just by the quality of individual outputs, but by the extent to which New Local’s communications feel joined-up, collaborative and mutually reinforcing across teams, extending the reach, influence and impact of our work.
Your job will include:
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Leading and delivering New Local’s communications and marketing activity, aligning content, channels and campaigns with organisational priorities and positioning.
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Planning and coordinating communications for key publications, events, campaigns and moments, managing an editorial calendar that brings together policy, practice, membership and external opportunities.
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Overseeing New Local’s digital presence, including the website, newsletters and social media, ensuring content is timely, engaging and high quality.
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Working horizontally across teams to align messaging and identify shared stories, shaping joined-up communications that support membership growth, events, partnerships and policy influence.
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Creating and commissioning high-quality content and assets, including written content, design and digital materials, drawing out strong stories from members and partners.
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Using media, insight and data to extend reach and impact, supporting press engagement, monitoring performance and continuously improving communications activity.
And more… As part of a small, friendly organisation you’ll have the opportunity to participate in other activities and support the wider development and delivery of New Local’s vision and strategy.
Please visit our website for the full job description and details on how to apply.
Candidates will be contacted for interview by Monday 9 February 2026.
First round interviews will include a task and will take place online on 16 and 17 February 2026
Second round interviews will take place on Thursday 26 February and Monday 2 March 2026.
An independent think tank and network, with a mission to transform public services and unlock community power.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join BBS UK and help deliver compassionate support within NHS highly specialised clinics, supporting children and families living with Bardet-Biedl syndrome.
At Bardet-Biedl Syndrome UK (BBS UK), we are dedicated to improving the lives of those affected by this rare genetic condition. Our charity provides specialist support services that help children, young people and families feel informed, supported and able to navigate complex health and care systems, working in partnership with NHS Highly Specialised BBS Clinics.
We are seeking a compassionate and organised individual to join our Clinics Support Team as a Patient Liaison Officer (PLO). This role offers a unique opportunity to deliver charity-led support within specialist paediatric clinics at Great Ormond Street Hospital, working alongside NHS multi-disciplinary teams while remaining part of a close-knit and supportive charity team.
About the Role
As a Patient Liaison Officer, you will play a vital role in ensuring families feel prepared, supported and heard before, during and after their clinic appointments. You will provide emotional and practical support, advocacy and system navigation, helping families to understand their care and access appropriate support, while referring more complex casework to BBS UK’s specialist Advice Service.
You will:
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Support families before, during and after NHS Highly Specialised BBS clinic appointments
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Facilitate clinic attendance by preparing families for appointments, addressing concerns and helping to reduce “Did Not Attend” rates
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Attend specialist BBS clinics at Great Ormond Street Hospital, and St Thomas' Hospital, providing on-the-day support to families and clinicians (Approximately 2-4 days per month)
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Act as a key point of contact between families and clinical teams, supporting communication and information-sharing
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Provide light-touch advocacy, information and signposting in relation to health, education, social care and local authority support
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Identify unmet needs or emerging issues during clinic interactions and refer families to the BBS UK Advice Service for specialist advocacy and follow-up
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Support families during key transition points, particularly the move from paediatric to adult services
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Maintain accurate and confidential records using BBS UK’s CRM system (CharityLog)
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Contribute to service evaluation, quality improvement and the wider work of BBS UK
This is a home-based role with attendance at clinics in central London and occasional travel to other clinic sites and BBS UK events. Travel expenses will be reimbursed in line with BBS UK policies.
Who We’re Looking For
We are looking for an experienced individual with a background in supporting children and families, who can work confidently in a clinic-based, people-facing role.
Essential Experience & Skills
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Experience working with children, young people and families, ideally within health, social care, education or the voluntary sector
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Strong communication skills, with the ability to engage sensitively with families experiencing distress or uncertainty
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Experience providing emotional and practical support to individuals with complex or long-term conditions
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Ability to organise and manage multiple tasks, prioritise effectively and work independently
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Good IT skills, including Microsoft Office and case management/CRM systems (e.g. CharityLog)
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Understanding of safeguarding principles and professional boundaries
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A strong commitment to improving outcomes for people living with rare or complex conditions
Desirable Experience & Skills
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Knowledge of Bardet-Biedl Syndrome or other rare or genetic conditions
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Experience working alongside or within NHS services or multi-disciplinary teams
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Understanding of education, health and social care systems in England
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Experience supporting families affected by disability or visual impairment
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Ability to travel for work, including clinic attendance (travel expenses reimbursed)
Why Join BBS UK?
BBS UK is a small, dedicated charity making a meaningful difference to the lives of children, young people and families affected by Bardet-Biedl Syndrome. Our Clinics Support Team is widely recognised by families and clinicians as an essential part of the specialist BBS service.
By joining us, you will:
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Have a direct and positive impact on families at critical points in their care journey
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Be part of a supportive, values-driven charity team
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Work flexibly from home while delivering face-to-face support in specialist clinics
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Receive training, supervision and ongoing professional development
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Contribute to a nationally recognised rare disease support service
Additional Information
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DBS Check: An enhanced DBS check is required for this role
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Safeguarding: Completion of safeguarding training within the first month of employment
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Flexible Working: Occasional evening or weekend work may be required, with time off in lieu provided
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Hours: This is a permanent, part-time role (20 hours per week)
How to Apply
If you’re passionate about supporting children and families living with a rare condition and would like to be part of a dedicated charity team, we’d love to hear from you.
If you would like to discuss the role before applying, details can be found in the application pack.
Application Deadline: 8th February 2026
We support and empower our community, champion wellbeing, and raise awareness, ensuring understanding, support, and hope for all affected.

The client requests no contact from agencies or media sales.
About the Refugee Council
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
We have offices across the UK where our Services teams provide support to refugees at local level.
Inclusion and accessibility
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Our Values
Our values underpin everything we do:
- Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
- Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
- Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
- Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.
About the role
The Therapeutic Service Programme Manager provides strategic leadership and clinical governance for the Refugee Council’s therapeutic programmes, ensuring safe, high-quality care for separated children, adults and families seeking asylum. They maintain professional standards and regulatory compliance; oversee all clinical decisions, referral pathways and service integration with advice and casework; lead and develop therapeutic managers and staff through supervision, reflective practice and trauma-informed wellbeing initiatives; embed client participation and advocacy into service design; and manage operational finances, performance reporting and cross-organisational collaboration to drive continuous improvement and service sustainability.
Location: Any Refugee Council office - Sheffield, Hull, Leeds, London, Kent, Hertfordshire.
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more.
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 4 February 2026.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
About the team
The Communications team at Impetus is a small, friendly, creative team that punches above its weight. Sitting alongside our brilliant Policy colleagues within the wider Public Affairs team we are passionate about communicating Impetus’ work with clarity, in a way that resonates with our audiences, and increases our influence and impact.
Aspiring to be a ‘digital first’ organisation, we spend time keeping up with digital communications trends to improve our efficiency and help us produce and optimise engaging, cutting-edge content.
About this role
We’re looking someone who can support the team to maintain our strong online presence by delivering engaging, creative digital content. This role is about collaborating with colleagues, applying your knowledge of digital platforms, and actively developing your skills to keep pace with emerging trends.
Based in our busy Communications team, you will be responsible for creating compelling and engaging online copy for a range of platforms, as well as managing and growing our social media communities to amplify our brand, working across the organisation, for example:
- Supporting our Philanthropy team to engage donors in our work and through our series of events.
- Helping our Policy team to increase the knowledge of their recommendations for change among opinion formers and decision makers through social media.
- Working directly with the Investment team and our portfolio partners to gather and share their insights and stories.
Day-to-day you might be writing and repurposing blog content for our online channels, working with our Creative Content Officer and Media and Communications Officer producing multi-media content to support our events programme, or using insights and data to keep our digital content relevant and our audiences engaged.
We are looking for someone creative and driven, who shares our ambition and can help keep us on top of emerging digital trends.
You’ll know your way around social media platforms including X / Twitter and LinkedIn and tools like and Hootsuite and Google Analytics. You will also be able to produce excellent written content for an online audience including social media posts and blogs, with scope to grow within the role over time.
This is an exciting time to join a rapidly growing organisation. We’ll give you creative freedom within a clear brand framework. And your work will have a tangible impact on tackling the barriers that hold back young people from disadvantaged backgrounds.
Key responsibilities
- Writing clear, concise and engaging copy for a variety of online platforms including social media, blogs, websites and email marketing.
- Supporting the Senior Communications Manager to manage our online brand, including how people interact with and interpret our work, by creating and scheduling content for social media and digital platforms using agreed templates and tone of voice.
- Liaising closely with our Creative Content Officer and Media and Communications Officer to produce compelling multi-media products that can be used across our platforms.
- Maintaining accurate records and trackers for posts, engagement data, and campaign timelines.
- Supporting the Communications team by preparing materials for events and online campaigns.
- Monitoring and optimising our digital channels, ensuring content is consistently high-quality, well structured, on brand and performing at its best.
- Using data and feedback to improve content quality and relevance.
- Collaborating with colleagues across teams to ensure consistency and timely delivery of our digital communications content.
- Assisting the Head of Communications in the development, implementation and monitoring of our internal communications strategy, including our regular staff newsletter.
- Working with our portfolio partners and the Investment team to gather and share their insights and stories.
- Escalating risks or delays early, providing clear context and options.
- Applying inclusive language and accessibility standards in all content.
- Actively seeking opportunities to learn about new digital tools and trends.
Person specification
Essential
- A highly developed understanding of online platforms and social media algorithms.
- Experience creating accurate, engaging content for online platforms.
- Experience of working with social media platforms e.g. LinkedIn and X, and tools e.g. Hootsuite and Google Analytics.
- A track record of writing concise and engaging content that resonates with the target audience and presents complex subjects in a clear and compelling way.
- Ability to adapt content strategies to meet the changing needs of the audience and the platform.
- Experience of using data and insights to optimise content, engagement and grow followers.
- Demonstrably up to date with emerging digital trends and an interest in online community building.
- Ability to follow agreed processes, templates, and brand guidelines.
- Strong organisational skills to plan and sequence tasks effectively.
- Attention to detail and commitment to delivering work to agreed standards.
- A willingness to learn and adapt to new tools and approaches.
- Collaborative approach, building positive relationships within the team.
- Commitment to Impetus’ mission and values, including equality, diversity, and inclusion.
Desirable
- Experience in video / film production and optimising video content for online platforms.
- Experience of commissioning content and working in close collaboration with agencies and/or freelancers.
- Experience / knowledge of website management and CMS, email marketing platforms, project management software and digital ad platforms.
- An interest in the education and / or youth employment policy landscape.
- An interest in the UK youth and / or charity sectors.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 8th February 2026, 11:59pm.
Interviews:
1st Interviews will take place on Thursday 19th February 2026.
2nd Interviews will take place on w/c 23rd February 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

At Turn2us, we believe that everyone should have financial security so that they can thrive. Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
We are searching for a Trust and Foundations Officer to work with the Trust and Foundations Manager to grow Turn2us’ income from grant funding. This role will sit within the wider Philanthropy and Partnerships Team, which focuses on building relationships with trusts, corporates and major donors.
The ideal person for this role may have experience working within the charity sector, or equivalent, in a relationship management role and/or knowledge of how to work with Trust and Foundations to generate income. Or they may have relevant transferable skills that they are looking to apply to this role. Key skills include good written communication, good time management and organisational abilities, the ability to infer and interpret different types of information and good relationship management skills.
Turn2us is an equal opportunities employer and welcomes applications from members of all communities. It is committed to equality of opportunity, inclusion and diversity. We encourage and welcome applications from all parts of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Turn2us wants to enable an environment where everyone is kept safe from harm and can thrive. We are committed to safeguarding everyone involved in our charity and the work we do. You can read a safeguarding policy on the Turn2us website.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are contractually required to work from the office a minimum of 4 days a month on a weekly basis. Some roles may be required to be in the office more often than this and this will be agreed with the hiring manager upon starting at Turn2us.
Closing date: 23rd February 2026, 09:00am
1st Interviews: 3rd March 2026
Supported Living Manager - Bridlington and Hull
We’re looking for a skilled leader to join our expanding team in the Bridlington and Hull regions. You’ll mentor and support your team to deliver high-quality, person-centred care in supported living and community settings for people with complex needs, including autism and behaviours of concern.
As part of a planned restructure, one region will be split into two. During the 6–12 month transition, you’ll report to the Registered Manager for Bridlington & Hull. Once the new structure and registration are complete, you’ll report directly to the Head of Operations.
Area: Bridlington and Hull regions
Job Type: Full-time
Pay: £42,000.00-£45,000.00 per year
About Moorview Care:
Moorview Care is a family organisation at heart that has been established for 25 years. Our team is now made up of over 300 dedicated professionals with a wealth of experience in the Health and Social Care industry. Moorview Care is a dedicated, kind, and talented team who are passionate about supporting people with a learning disability or autism.
As a family-owned and run organisation, we believe it is important for people to live in a place they call home, surrounded by the things and people they love, and to live a gloriously ordinary life.
Accountability & Responsibility:
At Moorview Care, our Registered Managers are accountable leaders with full responsibility for the success of their region. You will provide clear direction, inspire your team, and ensure the safe, compliant, and high-quality delivery of care and support.
Care & Compliance – Lead the delivery of safe, person-centred care that promotes dignity, wellbeing, and independence. Hold CQC registration for your region, ensuring at least a “Good” rating is consistently achieved.
Leadership – Line manage and develop Cluster Managers and Support Workers. Oversee rotas, payroll, supervision, annual leave, and all HR processes (absence, performance, capability, recruitment). Act as a visible role model for professional standards and values.
Quality & Standards – Drive continuous improvement by monitoring service delivery through audits, embedding policies, and meeting all legislative, regulatory, and contractual requirements.
Performance & Growth – Deliver on KPIs, budgets, and occupancy targets. Actively reduce agency use through effective workforce planning. Lead on regional growth, change initiatives, and contribute to strategic decision-making.
Culture & Workforce – Foster a high-performing, values-led culture. Grow and retain talent, build engagement, and maintain safe resourcing levels to ensure excellent outcomes for people we support.
Resources – Take accountability for Moorview Care’s assets, ensuring environments and buildings are well-managed, compliant, and provide safe, high-quality settings.
You will also ensure your team are well-trained, competent, and confident, with access to mandatory learning and development opportunities. Ultimately, you will embody and deliver our mission: Enable, Empower, Enrich, and drive our vision: Stronger, Better, Different.
Who are we looking for?
• NVQ Level 5 qualification or above.
• Full driver's licence with no more than 6 points and Class 1 business insurance (expenses paid for insurance
• where necessary).
• Registered Manager’s Enhanced Disclosure from the Disclosure and Barring Service
• Willingness to work flexibly and to keep knowledge and skills up to date.
• Have values aligned to Moorview Care and display the behaviours associated with those values.
• Required to travel around a geographical area of Supported Living settings within the Region.
• The post holder will be assigned to either individual or a group of supported living settings within a defined
• geographical area – this may change from time to time and location flexibility is a requirement under our terms
• and conditions of employment.
Experience:
• Registered Manager: 1 year (required)
Licence/Certification:
• Driving Licence (preferred)
• NVQ Level 5 (required)
Benefits:
• Learn & earn with paid apprenticeships rewards
• Boost your pay with referral bonuses
• Secure your future with our pension scheme
• Enjoy perks like Early Pay, cycle-to-work & healthcare
• Extra treats with holidays & shopping vouchers
• Flexible rotas for work-life balance
• Enhanced Maternity/Paternity Pay
• Car Allowance
• Casual dress
You may also have experience in the following: Registered Manager – Supported Living, Registered Care Manager, Registered Service Manager, Regional Registered Manager, Area Registered Manager, Operations Manager – Social Care, Supported Living Registered Manager, etc.
REF-225 991
