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Team: Retail
Location: Skipton Superstore (Opening November 2026!)
Work pattern: 14 hours per week on a rota basis
Salary: Up to £9,345.68 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Assistant Shop Manager (Superstore):
Cats Protection is launching its first Superstore format, offering customers an exciting destination for both fashion and home. With a significantly larger footprint than a traditional charity shop, the Superstore will provide an enhanced shopping experience, a wider product range, and greater opportunities to raise funds for cats and kittens in need.
As Assistant Shop Manager, you will support the successful day-to-day running of the Superstore, leading volunteers, driving stock generation, delivering excellent customer service, and deputising for the Shop Manager to help maximise sales and drive performance.
About the retail team:
Our retail operation consists of over 80 charity shops
Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.
What we’re looking for in our Assistant Shop Manager:
Demonstrable experience of working in a retail environment, ideally within a fast-paced, high-volume or multi-department operation.
Good understanding of sales targets, budgets and key performance indicators, with the ability to contribute effectively to their achievement.
Experience of cash reconciliation and financial controls, with a high level of accuracy and attention to detail.
Ability to motivate, support and manage a team of employees and volunteers.
Competent IT skills, including the use of Microsoft Word, Excel, email and retail systems.
What we can offer you:
range of health benefits
26 days’ annual leave plus bank holidays, increasing with length of service
Salary Finance, which empowers you to take control of your financial wellbeing
and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 6th September 2026
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
Anonymised application form
Virtual interview via Microsoft Teams
In person if successful at teams interview stage
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey
This role requires a basic DBS check
Making a better life for cats, because life is better with cats
Team: Retail
Location: Skipton Superstore (Opening November 2026!)
Work pattern: 35 hours per week on a rota basis
Salary: Up to £23,364.20 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Assistant Shop Manager (Superstore):
Cats Protection is launching its first Superstore format, offering customers an exciting destination for both fashion and home. With a significantly larger footprint than a traditional charity shop, the Superstore will provide an enhanced shopping experience, a wider product range, and greater opportunities to raise funds for cats and kittens in need.
As Assistant Shop Manager, you will support the successful day-to-day running of the Superstore, leading volunteers, driving stock generation, delivering excellent customer service, and deputising for the Shop Manager to help maximise sales and drive performance.
About the retail team:
Our retail operation consists of over 80 charity shops
Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.
What we’re looking for in our Assistant Shop Manager (Superstore)
Demonstrable experience of working in a retail environment, ideally within a fast-paced, high-volume or multi-department operation.
Good understanding of sales targets, budgets and key performance indicators
Experience of cash reconciliation and financial controls, with a high level of accuracy and attention to detail.
Ability to motivate, support and manage a team of employees and volunteers.
Competent IT skills, including the use of Microsoft Word, Excel, email and retail systems.
What we can offer you:
range of health benefits
26 days’ annual leave plus bank holidays, increasing with length of service
Salary Finance, which empowers you to take control of your financial wellbeing
and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 6th September 2026
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
Anonymised application form
Virtual interview via Microsoft Teams
In person if successful at teams interview stage
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey
This role requires an enhanced DBS check (including the Children's Barred List).
Making a better life for cats, because life is better with cats
The postholder will be responsible for identifying, writing, and submitting compelling, well-researched and tailored funding applications to relevant grant-giving bodies.
The post holder will work closely with the LDHAS management team to gather information, write bids, and track progress of submissions, ensuring LDHAS meets income targets as agreed by the Trustees.
The postholder will:
Communication and Relationships
Analytical and judgement skills
Planning and organisation skills
Client care
Responsibilities for policy and service development
Responsibilities for Finance / physical resources
Responsibility for human resources
Responsibility for information resources
Research and development
Personal development
Freedom to act
Other:

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a part-time Operations Manager to support our Executive Director and wider team by taking an operational lead, keeping a birds eye view over all of our activities and our infrastructure - and ensuring the principles and processes we’ve collectively agreed to are working optimally.
You will provide essential operational, administrative, financial and IT support. Lead in the day to day operations of the organisation, including office tasks, diary management and systemic thinking for our internal communications.
TERMS AND BENEFITS
Fixed term contract for 12 months (with the possibility of extension depending on future grants), £38,000 pro rata (equivalent to £22,800 per year), with a September or October 2026 start.
25 days of paid annual leave pro rata, plus bank holidays. In addition, the MDP office closes for two paid weeks over Christmas and New Year.
4% pension (3% employer and 5% employee contributions)
Access to training and mentoring opportunities to develop in the role, if needed.
Flexibility in working hours and TOIL.
Central London office space. MDP’s office is in Vauxhall, London. Staff have daily access to the office and the team works from the office together at least once a week.
OUR VALUES
Migrant Democracy Project (MDP) is building migrant power in the UK. We build political power by getting migrants registered to vote, we organise for votes for all residents, and we support the leadership development of migrant leaders. We want to build a society where migrants’ interests and needs are heard, included and represented in all levels of UK politics.
We work in solidarity. We recognise that our struggles, liberation, identities, and oppressions are interconnected. We do not exist in isolation to other communities.
Our fight for migrant justice is tied to queer and trans liberation, racial and disability justice, reproductive freedoms, freedom for Palestine and all oppressed people, anti-capitalism, and beyond.
KEY DUTIES - Please read the Operations Manager job specification attached document before applying for a full list of duties.
Project Management: support the team with resources, templates and systems for them to do their work effectively, implementing and managing MDP's project management platform and ensure the team are supported through their work.
Security of the team and community: staying up to date with best practice on digital and physical security and ensure the wider community that interacts with MDP is safeguarded.
People Management and recruitment: maintaining records of staff leave, expenses and training needs, support the Executive Director with recruitment processes and ensure the team has access to the processes allowing them to grow and flourish.
Online systems: manage MDP's Google Workspace, internal communications and staff shared drives, accounts and onboarding.
Finance Support: pay small invoices and process staff expense forms, submitting relevant invoices and manage MDP's expense card system.
KEY QUALIFICATIONS - Please read the Operations Manager job specification attached document before applying for a full list of qualifications.
At least three years of experience in an administrative, operations, or office management role, ideally within a small NGO or human rights organisation.
Ability to manage multiple tasks and prioritise effectively to meet deadlines.
Excellent organisation skills, with extensive experience in project and program management, a proven ability to plan, organise, and lead the implementation of plans and processes.
Excellent digital skills including on platforms such as Excel, Airtable, Google Workspace, or general software.
Good knowledge of policies relevant to the operations of an organisation.
Experience using Xero, Soldo or similar software for processing invoices and expenses.
Experience maintaining accurate records and systems, with excellent attention to detail.
Experience supporting recruitment, onboarding or volunteer coordination.
Understanding of data protection principles (e.g. GDPR), general policy compliance, and experience handling confidential information.
Experience in diary management.
Excellent knowledge using Google Suite.
Comfortable in a start-up environment and experience working in a small team, where flexibility is required to meet emerging tasks and deadlines.
Excellent attention to detail and communication skills.
HOW TO APPLY
Please send your CV with the Subject Line “FIRST NAME LAST NAME OPERATIONS MANAGER” by 31 August 2026 and complete the online form following the guidance in the application pack.
MDP is dedicated to the kind of diversity and inclusion that makes our organisation thrive. We highly encourage people to apply who identify as migrants and refugees; women, trans or nonbinary; LGBTQIA+; Black or BIPOC; and disabled.
Please let us know if you have any access needs or requirements. We will work with you to help you achieve your best.
DECISION-MAKING TIMELINE
We are looking for the Operations Manager to start in September or October 2026. The applications will be reviewed on a rolling basis and interviews will be scheduled accordingly.
Interview process
● Stage 1: shortlisted candidates will be invited for a 20 minute interview online with the Executive Director.
● Stage 2: if successful after Stage 1, shortlisted candidates will be invited for a 75 minute interview in-person. This will include a practical exercise and questions about your experience. You will have an opportunity to ask us questions as well.
Please download and refer to the full application pack for the job description and follow the application process outlined there.
We are organising and building power amongst migrants at home in the UK to shape a society rooted in justice, reflecting our needs and interests.
Your new company
A large, well-established not-for-profit organisation.
Your new role
Reporting to the Head of Finance Business Partnering, you will be responsible for delivering financial and business advisory support to key stakeholders and the Executive team. Duties and responsibilities include delivering insightful management reports; budgeting and forecasting and ad hoc financial analysis. The anticipated duration is 7 months+. To start ASAP. Hybrid working: 2 days per week in the office.
What you'll need to succeed
You will be an experienced Finance Business Partner with strong Excel skills.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Are you a fully qualified or part-qualified accountant with excellent analytical skills and impeccable attention to detail? Are you looking for an exciting and highly rewarding new opportunity? If so, join Shelter as our Finance Analyst and you could soon be providing quality support to our high-performing Financial Planning and Analysis Team.
About the role
Key responsibilities and outcomes of the role are:
Role specifics
The role involves reviewing and analysing monthly financial data, budgets, and forecasts to identify trends, variances, and key issues, and liaising with the wider Finance team and budget holders to ensure appropriate action is taken. You will support and educate budget holders, acting as their first point of contact for financial planning queries and contributing to training where needed. The postholder will help develop clear, insightful financial reports using Unit 4 FP&A software, incorporating user feedback and improving reporting on restricted funding. Responsibilities also include posting journals, managing financial reporting for the key funder's projects, supporting budget and forecast cycles, reviewing business cases from fundraising teams, and providing financial input on bids and project proposals. Regular engagement with budget holders is essential to drive effective management of restricted funds and support evidence-based fundraising decisions.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Our Finance Department works as a team of experts to safeguard resources and support decision making across Shelter. We strive to ensure Shelter is financially sustainable in order to achieve our vision of a home for everyone. This role sits within the Financial Planning and Analysis team. We support the charity through financial reporting, analysis, and expert advice, and enable collaboration to support managers and leadership in making effective business decisions.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Hope for the Young
Hope for the Young removes the obstacles to young refugees and sanctuary-seekers’ education and wellbeing through mentoring, advocacy, and financial support.
The Mentoring Programme supports young refugees and sanctuary-seekers aged 16-25 by matching them with trained volunteer mentors who provide weekly one-to-one support tailored to the young people's needs. Mentors help with teaching English, enrolment advice, study skills, confidence and trust building, and provide emotional and practical support that helps young people access new services, adapt and settle into their communities.
The Grants and Advocacy Programme supports young people who, due to their immigration status, have no access to student finance or other financial support to enable them to go to college or university. We provide small grants to pay for tuition fees, living allowances and travel expenses, alongside tailored advocacy support to enable young refugees and sanctuary-seekers to access education in the UK.
About this role
Hope for the Young is looking for an experienced and proactive Head of Finance and Operations to lead the smooth running of our finance, systems, HR and office functions. This is a hands-on role at the heart of a small, ambitious charity, giving you the opportunity to shape how we operate as we grow our support for young refugees and sanctuary-seekers across London.
You will oversee financial management and reporting, ensuring accurate records, robust controls and clear budgeting and forecasting to support the charity's long-term sustainability. You will also lead on our Salesforce system and wider data practices, manage day-to-day office and operational matters, and take responsibility for HR across the organisation. You will also line-manage our Finance and Administration Officer.
This is a varied and rewarding role for someone who enjoys working across multiple areas of responsibility and thrives in a small team environment. Working closely with the CEO and Head of Programmes, you will play a central role in ensuring Hope for the Young has the systems, processes and people in place to deliver our mission effectively, efficiently and sustainably, helping us support more young people seeking safety to build safe, hopeful futures.
We offer a flexible and hybrid working environment, however you will be expected to come to our office in Brixton for a minimum of 1 day per week (on a Wednesday, which is our office team day).
Key responsibilities
Financial Management & Reporting
· Lead and oversee the charity's financial management, ensuring robust controls, effective processes and compliance with financial policies and procedures.
· Lead budgeting, forecasting, cash flow management and financial planning in collaboration with the CEO and Head of Programmes to support organisational sustainability.
· Oversee the delivery of day-to-day finance operations, including bookkeeping, payroll, accounts payable and receivable, and financial record-keeping, delivered by the Finance and Administration Officer, providing guidance, training, and support as necessary.
· Monitor income, expenditure, reserves and restricted and unrestricted funds, ensuring accurate financial reporting and effective resource management.
· Prepare and present monthly management accounts, financial reports and analysis to support decision-making by the CEO and Board.
· Maintain and strengthen financial controls, delegated authority arrangements and audit processes to ensure strong financial governance.
Leadership, Governance and Organisational Management
· Lead organisational operational planning and risk management, ensuring systems, processes and resources align with and support delivery of the strategic plan
· Sit as a member of the Senior Leadership Team (SLT), contributing to organisational strategy, cross-team planning and key decision-making alongside the CEO and Head of Programmes.
· Maintain the organisational risk register, working with the CEO and Board to identify and mitigate strategic and operational risks.
· Own the organisation’s policy framework, maintaining the policy register and ensuring the timely revision, review and compliance of all policies.
IT and Office Management
· Lead the development, administration and optimisation of Salesforce, other fundraising platforms and related system integrations to support fundraising, donor engagement and programme delivery, liaising closely with the Salesforce consultant to implement system enhancements and resolve issues.
· Drive the continuous improvement of Salesforce systems, processes and data management practices, ensuring high standards of data quality, security and operational efficiency.
· Oversee the IT infrastructure, managing the procurement and ongoing maintenance of IT hardware, systems and software with support from the external IT provider.
· Provide training, guidance and user support on Salesforce, Sharepoint, and all related platforms to maximise staff capability and system adoption.
· Ensure a fully functioning office base which enables Hope for the Young to deliver its operational activities in the most efficient and effective manner.
Human Resource Management
· Lead and oversee HR operations, including the recruitment, onboarding and retention of staff and volunteers
· Oversee employee lifecycle processes, including inductions, appraisals, performance reviews and professional development planning
· Ensure compliance with employment legislation and organisational policies through effective management and administration of contracts, HR records, employee benefits and people processes
· Lead on team wellbeing, fostering a supportive, inclusive, and resilient working culture across the team
The job description as described will be reviewed on a regular basis to respond to any changing needs of the post.
Benefits
• 25 days' annual leave (pro rata), excluding bank holidays, plus additional time off over the Christmas period
• Flexible/hybrid working arrangements
• Access to an Employee Assistance Programme (EAP) – a confidential counselling/support helpline
• Regular development opportunities to support professional development
• Quarterly wellbeing afternoons – group outings or activities to relax and unwind
Further Information
• You must have the right to work in the UK to apply for this job.
• You must adhere to Hope for the Young’s Equal Opportunities Policy at all times.
• Your employment at Hope for the Young is subject to two satisfactory references and an Enhanced DBS check.
• There is a 3-month probation period for this role.
To Apply
We welcome and encourage applications from people of all backgrounds, particularly those with lived experience of forced migration. If you think you have the skills and experience to be our new Head of Finance and Operations, we would love to hear from you.
We understand that AI can be a helpful tool when writing job applications. However, our advice is to not over-rely on AI and ensure your application is a true reflection of you and your voice. We can often tell when AI has been over-relied on and, in many cases, this is not giving applicants the best chance of success.
To submit your application you will need to send your CV and supporting letter, outlining how you meet the person specification for this post and explaining why you would like to work for Hope for the Young.The deadline to apply is 9am Thursday 3rd September. Interviews will take place on 10th and 11th September. If successful, you will be invited to a second interview the following week.
The client requests no contact from agencies or media sales.
Are you looking for an exciting interim opportunity? Do you have experience in financial modelling? Are you a string user of Power BI.
My client is seeking an interim Senior Finance Business Partner (FP&A) to join their Commercial Finance team, partnering with key stakeholders to ensure the delivery of high-quality outcomes and impactful financial decision-making.
A key focus of this role is financial modelling - looking for someone who has experience of presenting to senior stakeholders, relevant business and financial reporting, alongside strong planning, budgeting and forecasting capability.
Main Responsibilities:
My client is looking for:
My client can offer a flexible approach to working, with 3 days a week going into the office based in central London and the rest working remotely. There is also a strong opportunity for this role to get extended.
Applications are under constant review and the post can close early if the right candidate is found. Please apply immediately if this role is of interest.
We can’t fix issues like poverty, inequality, health and climate change alone. We are fully conscious of the scale of the challenge that faces the country and the urgent need to respond. That’s why the School for Social Entrepreneurs exists, to empower and equip people with entrepreneurial ideas and solutions to grow the social economy. The social economy is a movement of organisations and enterprises that prioritise people and planet. Together, we are committed to tackling the greatest social and environmental challenges of our time.This is a new and exciting role at a significant time of growth for the School for Social Entrepreneurs. In the coming year. we are developing new programmes, working with leaders who are developing small community led social and environmental projects as well as leading larger charities and social businesses developing social investment and housing solutions.
We’re not a traditional funder. Our grants tend to be small, but they punch above their weight, helping social and environmental entrepreneurs take the next step to grow their organisations. Our grants run alongside learning programmes, challenging and supporting leaders. We’re innovative in how we do this, through both traditional and enterprise grants. We lead on Match Trading™, a grant that challenges leaders to grow their trading income, and we are working on further grants innovations.
You will work with our Grants Team, Project Co-ordinators and Assessment Lead to develop and support grant management across a range of programmes. Your role will be to lead on specific programmes, including supporting assessment, onboarding and grant management. You will ensure that grantees are fully supported to manage their grants and ensure that grant management is compliant, auditable, efficient, and timely. You will support the development of grant policies and processes, writing grant paperwork and documentation, overseeing payments, and reporting to the wider Programmes Team and others about our work.
You don’t need to have managed grants before, but you do need to have a good understanding of a wide range enterprises and charities, gained through experience of training, business consultancy or development support. You will have a good understanding of business models, legal structures and financial systems that social and environmental organisations and community run and owned businesses may use. You will need to understand social enterprise finances, be able to read accounts, budgets, cashflows and have a good knowledge of social enterprise income streams.
We need someone who understands how hard it is to start up and grow social and environmental enterprises and can support people from diverse backgrounds in managing their grant, finances and growing their business.
Are you up for the challenge?
Interviews: Friday 18th and Friday 25th September (online)
To equip people with skills, funding, and networks to realise their potential, improve lives and protect the planet.
The client requests no contact from agencies or media sales.
At Just Finance Foundation (JFF), we exist to change how children grow up with money.
In 2025, 135,809 children across 551 primary schools had the opportunity to build essential money skills through our LifeSavers programme. Now we’re entering an exciting period of growth and digital transformation and we’re looking for an experienced Senior Web Developer & Product Lead to help us take the next big step.
The opportunity
You’ll lead the development and launch of a significant new digital platform, taking an established vision and turning it into a high-quality experience for our users.
This is a hands-on development role with genuine product ownership. You’ll write code, solve technical problems and make architecture decisions, while working closely with marketing and programme delivery colleagues to understand user needs, shape priorities and own the product roadmap.
As part of a small charity, you’ll have the opportunity to make a visible difference, but you’ll also need to be pragmatic and resourceful. You’ll work within real-world budget and capacity constraints, finding proportionate solutions, making smart trade-offs and focusing resources where they can have the greatest impact.
You’ll also help us build for the future by establishing the technical foundations, documentation and ways of working that enable JFF to confidently own and develop the product beyond this 12-month role.
What you’ll bring
We’re looking for someone who combines strong hands-on web development skills with excellent product understanding. You’ll bring:
· Significant experience building and maintaining WordPress websites or digital products.
· Strong front-end skills alongside back-end development experience.
· Experience developing WordPress beyond standard configuration, including custom functionality and integrations.
· Experience with APIs and data flows between digital systems.
· Experience taking a substantial digital product or feature from requirements through to launch.
· Strong product thinking and the ability to balance user value, organisational needs and technical feasibility.
· A good understanding of accessibility, security, performance and maintainable development.
· Comfort using AI-assisted development tools and workflows to support faster, higher-quality delivery, with appropriate judgement around quality, security and maintainability.
· The ability to communicate technical decisions clearly to non-technical colleagues.
Experience with Salesforce integrations, agentic coding tools, analytics, user research or usability testing would be an advantage. Charity or education experience is welcome, but not essential.
You’ll enjoy building things, solving problems and taking ownership. You’ll be pragmatic and resourceful, comfortable making good decisions with limited budgets and capacity, and motivated by the opportunity to see the difference your work can make in a small, purpose-driven charity.
Interested in helping JFF bring meaningful financial education to more children and young people across the UK? Read the full Job Description to find out more about the role.
To apply please submit your CV along with brief answers to the application questions to the email address provided by 11.59 on 13th September 2026.
JFF is an inclusive organisation and we welcome all applications. We want our workforce to be truly representative of the communities we serve. Diversity is an asset to our organisation and helps us create an inclusive, welcoming environment for all.
The client requests no contact from agencies or media sales.
Are you experienced in leading a team within Service Charges?
We have two fantastic opportunities to join our Service Charges team as Regional Service Charge Managers. Based from our office in Basingstoke, you'll combine office and home working in line with our hybrid approach, with occasional travel to our Wembley office for team meetings.
The Role
Reporting into the Head of Service Charge Setting and Administration, you'll be responsible for managing and coordinating the Regional Service Charges team in the South West region in the delivery of the service charge calculations (all tenure types) and annual service charge statements to customers in line with legal and regulatory requirements. The portfolio consists of approximately 20,000 units with a total annual service charge income budget of c.£20 million. Responsibilities include:
Managing the Regional Service Charge team with a focus on articulating a clear vision, providing direction, and promoting a culture of accountability, high performance, and continuous improvement
Setting the annual service charge expenditure and income budget across all tenures within the region
Accountability for the annual service charge estimate and final account process, ensuring the risk associated with rechargeable service charges is effectively managed and regulatory time scales are met
Working collaboratively across the business to support continuous service improvement and deliver excellent customer service to customers across different tenure types, ensuring compliance with legal requirements
Reviewing and approving the certification of annual service charges, documenting the calculation and apportionment process, including the reports and supporting documentation to facilitate the certification
Producing and analysing regular reports on recoverable repairs and maintenance expenditure, estimated service charge income and ad-hoc reports dependant on business requirements
What we're looking for
You should have previous experience in a similar management role within service charges. You'll need to demonstrate strong technical knowledge, being adept in managing fixed and variable charges in a large and complex setting, preferably in a housing context. You'll also need:
To be an experienced leader, skilled in developing high-performing teams and consistently maintaining high operational standards
Thorough understanding of the Landlord and Tenant Act 1985 (as amended) and other guidance and best practice for service charges
To be qualified by experience or a qualified accountant with a solid understanding of accounting practices and concepts including account reconciliations
Ability to take ownership and work independently whilst meeting tight organisational deadlines
Strong stakeholder management skills, demonstrating collaborative, cross-functional working relationships, including experience liaising with external stakeholders, e.g. auditors, regulators and Ombudsman
Experience in directly engaging with customers, addressing queries, and delivering clear, concise written communication
Strong experience with Microsoft Office applications, including intermediate / advanced excel
Knowledge and experience of using housing management and property management systems (e.g. Workday, SUN, Agresso, NEC, Active H or similar)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A national charity is seeking an experienced Interim Finance Business Partner to join its finance team on an six-month contract. Working closely with operational budget holders, the successful candidate will provide high-quality financial support, challenge and insight to help drive financial performance across the organisation. This is a hands-on business partnering role with a strong focus on management reporting, budgeting, forecasting and stakeholder engagement.
Key responsibilities are as follows:
You will:
What's on offer:
Help us achieve our vision that fewer people die by suicide.
We're looking for an experienced and commercially minded finance leader to join Samaritans as our Head of Financial Planning & Analysis. This is a unique opportunity to play a key role in supporting strategic decision-making across the organisation, leading financial planning, forecasting and reporting, while helping ensure we can continue delivering our life-saving work.
Reporting to the Executive Director of Corporate Services and working closely with senior leaders across the charity, you'll provide expert financial insight, lead a high-performing team, and drive innovation and continuous improvement across our finance function.
Contract terms:
What you'll be doing:
As Head of Financial Planning & Analysis, you'll lead our FP&A team and oversee the organisation's financial planning cycle, management reporting, forecasting and financial modelling activities. You'll be a trusted adviser to senior stakeholders, providing commercial insight and helping leaders make informed decisions that support our strategic objectives.
You'll also be a member of the Senior Leadership Group, contributing to organisational planning and helping shape the future direction of the finance function. Alongside your strategic responsibilities, you'll oversee both the Management Accounts and Accounts Payable & Receivable functions, ensuring robust financial reporting, controls and processes are in place.
Key responsibilities
What you’ll bring:
Essential
Desirable
For full details, please see the Job Description and Person Specification
Why Samaritans?
At Samaritans, you’ll join a values-led organisation with a powerful mission. You’ll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.
We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. To find out more about Samaritans, please read our recruitment brochure.
We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us. We welcome applications from people of all backgrounds and walks of life. We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.
Apply now
If this sounds like the opportunity for you, we’d love for you to apply. You will be asked to answer some short application questions and to upload your CV and cover letter addressing key points in the job description.
If you require adjustments at any stage of the recruitment process, please let us know.
Applications close: midnight on 1st September 2026
1st stage interviews (online): w/c 14th September
2nd stage interviews (in person): tbc
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Central London, hybrid (3 days per week on site)
Contract: Temporary, 3 months (with the possibility of extension)
Hours: Full-time, 35 hours per week
Salary: £17 per hour (+ holiday pay) (circa £31,000 salaried equivalent)
Start Date: ASAP
Prospectus is proud to be supporting our client, a national children's charity, in their search for a temporary Finance Officer (Accounts Payable). The role offers a fantastic opportunity for an experienced finance professional to utilise and refine their skillset in an impactful organisation.
The role is focused on accurate and timely processing of invoices, payments, expenses, and reconciliations, supporting strong financial controls and the smooth day-to-day operation of the finance function.
Key Responsibilities:
Key Requirements:
CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.
At Prospectus, we believe recruitment should be human-led and we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. While AI may be used to support our administrative process, all applications are reviewed by people and all hiring decisions are made by experienced recruiters.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Team: Finance & Resources
Locations: Hybrid – at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home. A minimum of two days a week at the office (including our all-staff Wednesday)
Duration: Permanent (with six months’ probation)
Reporting to: CEO
Hours: 35 hours per week, Monday-Friday
Salary: Starting salary £60,000
The post holder will be responsible for the following:
Finance
Maintain appropriate and comprehensive finance and accounting policies and procedures including payment authorisations, cash management etc.
Provide clear and accurate financial information, budgets and forecasts to the trustees, CEO fundraising team and other departments as required.
Manage strategic relationship with key partner organisations such as bookkeepers/auditors/payroll providers/banks etc.
Overall responsibility, with support from the external bookkeeper and internal staff, for:
Ensuring accurate recording and maintenance of finance data, including accurate classification of income.
Ensuring balance sheet and bank is reconciled and reviewed monthly.
Preparing and developing monthly Management Accounts.
Oversee preparation of the annual financial statements and manage the external audit.
Oversee payroll and pension process, engaging with external payroll support, including administering monthly payroll and fortnightly payroll during the Winter Night Shelter season.
Legal and compliance
Overall responsibility for compliance with all legislation / codes.
Ensure Companies House, Charity Commission, HMRC and Pensions Regulator requirements
are met in a timely fashion.
Risk management
Overall responsibility for risk management, including timely and accurate completion of relevant risk assessments, maintaining and developing the organisation's risk register, and procuring and maintaining appropriate insurance cover.
Overall functional responsibility for health and safety.
Office Management
Overall responsibility for information technology across the organisation, which is implemented day-to-day by the IT support providers.
Ensure Glass Door has appropriate office space which meets all legal requirements and government regulations, environmental, health and security standards.
Organise and review general administrative processes and induct new staff on relevant office processes, including data protection, security and fire safety.
Support and line manage the receptionist and office volunteers to ensure that we deliver high levels of service to staff, guests and other visitors, creating a warm and welcoming environment
People Management
Manage the HR function:
Ensure Glass Door is an attractive and rewarding place to work and staff deliver their potential.
Review, identify and implement improvements in the HR function to optimise effectiveness and efficiency.
Lead on managing employee relations.
Support and line manage the Finance & Resources team (HR Manager, receptionists).
Conduct regular supervision meetings and performance appraisals.
Senior Leadership Team
Operate as part of the Glass Door senior leadership team, with a particular remit to ensure that we are fulfilling our financial and compliance objectives.
Support the CEO and colleagues in setting the strategic direction for Glass Door.
Represent the CEO on internal or external matters, if appropriate.
Governance
Manage the Resources Committee and Finance Committee on behalf of the trustees.
Assist in managing the Board of Trustees e.g. co-ordinate diaries, set dates, drafting and circulating agendas and papers.
Organise the Annual General Meeting, including drafting papers and corresponding with members.
Co-ordinate the annual policy review process for Finance & Resources (finance, legal, HR, data, governance) and Fundraising & Communications (fundraising, communications).
Manage the Glass Door complaints process.
Person Specification
Essential
Personal Qualities
• Empathetic attitude towards homeless and vulnerably-housed people.
• A confident self-starter who will hit the ground running.
• Ability to operate at a range of levels; with both gravitas and relate-ability
• A team worker with an open, collaborative style and a practical, “can-do” approach.
• Commitment to our values of being welcoming; being open to all, without prejudice;
compassionate; believing individuals can turn their lives around; and knowing we can have a
bigger impact when we work together.
• Commitment to and understanding of the issues relating to equality of opportunity and the
ability to implement change in this area.
• Ability to adhere to and implement Health & Safety, HR and operational policies.
Qualifications and Experience
• Minimum CIMA or CIPFA qualification.
• Minimum five years’ in-house employment experience post-qualification.
• Experience of leading and inspiring a team.
• Experience of budgeting and financial planning, including modelling / scenario planning.
• Experience with month end reporting.
Knowledge, Skills, Abilities
• Excellent working knowledge of accounting software systems e.g. Xero.
• Fully conversant with best practice in accounting procedures.
• Excellent organisational skills with strong attention to detail, especially record-keeping and
electronic filing.
• Strong written English and numeracy skills.
• Excellent skills in Microsoft Office software (Word, Excel, PowerPoint, Adobe Acrobat Pro, and
databases).
• Good interpersonal and verbal communication skills.
• Ability to forward plan and schedule workflows.
• Ability to relate to and work with people from a range of backgrounds.
Desirable
• ACA or ACCA qualification.
• Experience of working with homeless people or similar disadvantaged client groups and an
understanding of their needs.
• Experience of working in the not-for-profit sector.
• Experience of charity accounting/ the SORP.
• Experience of risk management.
• An understanding of GDPR and health and safety legislation.
The client requests no contact from agencies or media sales.