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Help us achieve our vision that fewer people die by suicide.

Suicide can be prevented but urgent action is needed. We are looking for an experienced Public Affairs and Campaigns Manager to lead our work to mobilise our campaigners and maximise our political relationships to push for action to prevent suicide.

Samaritans is the UK and Ireland’s leading suicide prevention charity. While we are best known for listening to those who need us, we also work to influence change through our policy, advocacy campaigning and relationships with political stakeholders.

The Policy, Public Affairs and Campaigns team of five works alongside people with lived experience, our campaigners, supporters and volunteers to push for the public policy and legal changes that will help us achieve our vision. We work to achieve system change through our work with the Westminster parliament, UK Government departments, policy makers and service leads, alongside our offices in the nations. We're looking for a Public Affairs and Campaigns Manager to lead this area of work.

We know that to make a real difference to those who are affected by suicide, we need to drive meaningful change in UK legislation and policy, funding and research.

If you're a strategic thinker with a track record of successfully influencing for change, we'd love to hear from you.

Contract terms:

• £42,000 - £44,000 per annum, plus benefits
• Permanent
• 35 hours per week (full-time)
• We are passionate about flexible working, talk to us about your preferences
• Hybrid, linked to our Ewell (Surrey) office
• We value meeting in person and working collaboratively. We work in person around 2 days or more per month. This role will also involve regular travel to Westminster.
• 28 days annual leave, plus bank holidays

What you'll be doing:

You'll lead our public affairs and advocacy campaigns work focused on influencing decision-makers and driving advocacy campaigns.

Your key responsibilities include:

• Overseeing our advocacy campaigning activity across England and line managing the Public Affairs and Campaigns Officer, ensuring that our advocacy campaigns are rooted in lived experience, and that our supporters have a positive ongoing experience. 
• Leading the implementation of our public affairs and campaign strategies to achieve change on Samaritan’s key influencing priorities
• Identifying, creating, and evaluating opportunities and mechanisms to increase political engagement and persuade decision makers to take positive action on suicide prevention 
• Identifying, cultivating and maintaining excellent relationships across the UK parliament and key political decision makers. 
• Working across the charity to connect all of our relevant work to Parliamentary audiences, including support for Samaritans branches and volunteers on public affairs activities
• You’ll play a pivotal role in leading our efforts to drive meaningful change to help prevent suicide. 

What you’ll bring:

• Great people skills with the ability to turn contacts into action
• Proven experience in successfully influencing within the UK Parliament
• Experience of leading effective advocacy campaigns and trialling new and exciting campaign tactics
• Excellent communication skills, with the ability to engage diverse audiences effectively
• A passion for involving people with lived experience in your campaigns and public affairs work

For full details, please see the Job Description and Person Specification

Why Samaritans?

At Samaritans, you’ll join a values-led organisation with a powerful mission. You’ll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.

We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. To find out more about Samaritans, please read our recruitment brochure.

We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us. We welcome applications from people of all backgrounds and walks of life. We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.

Apply now

If this sounds like the opportunity for you, we’d love for you to apply. You will be asked to answer some short application questions and to upload your CV. If you require adjustments at any stage of the recruitment process, please let us know.

Applications close: 20th September 2026

Interviews: w/c 28th September

At Samaritans, human connection is at the heart of everything we do. 

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. 

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.   

Are you an experienced and highly organised operations professional who enjoys making sure an organisation runs smoothly?

We are looking for a Business Operations Manager to lead and strengthen our day-to-day operations. This is an important role within our charity, responsible for ensuring our staff, volunteers and trustees have the effective systems, support and working environment they need to deliver the best possible services for the people we serve.

Working closely with the Chief Executive Officer and senior managers, you will lead operational activity across:

• office and business support;
• finance and HR administration;
• facilities and building management;
• governance and organisational compliance;
• health and safety;
• the continuous improvement of systems and processes.

You will manage and develop the Business Support Team, coordinate operational priorities, and help ensure our organisation remains safe, efficient, welcoming, and well organised.

About you

You will have experience of managing office or business operations within a charity, public-sector organisation or a similar working environment. You will also bring:

• experience of leading an administrative or business support team;
• knowledge of finance and HR administration;
• experience of facilities or premises management;
• an understanding of GDPR, health and safety and organisational compliance;
• excellent planning and organisational skills;
• the ability to manage competing priorities and remain calm under pressure;
• confidence in using Microsoft 365 and organisational databases; and
• a practical approach to improving systems and ways of working.

A relevant Level 5 qualification or degree would be welcomed, but we also value equivalent knowledge and experience.

Experience within a Parent Carer Forum, SEND organisation, charity or community organisation would be an advantage, although it is not essential.

Most importantly, you will be approachable, collaborative and committed to creating an inclusive organisation that provides an excellent experience for staff, volunteers, families and partners.

What we offer

We want our people to feel valued, supported and able to do their best work. As part of our team, you will receive:

• Generous annual leave – statutory minimum holiday entitlement, including bank holidays, plus an additional 5 days’ paid annual leave each year. For someone working five days per week, this is 33 days’ paid leave per year, including bank holidays, pro rata for part-time employees.
• Workplace pension – eligible employees will be enrolled into our NEST workplace pension scheme.
• Employee Assistance Programme – access to the Wisdom Employee Assistance Programme, providing confidential support for your health and wellbeing.
• Support and development – regular supervision alongside opportunities for learning and development.
• An inclusive and supportive workplace – where different perspectives, experiences and ways of thinking are welcomed and valued.

You’ll also have the opportunity to be part of an organisation working to make a meaningful difference to the people and communities we support.

How to apply

Please submit an application form explaining how your experience, knowledge and skills meet the requirements of the role.

Closing date: 21st September 2026 at 9:00 am

Interview date: w/c 28th September 2026

We welcome applications from people of all backgrounds and are committed to equality, diversity and inclusion.

This role is subject to a basic DBS check and satisfactory references.

Who we are

Every year, thousands of people in the UK face court alone. Often through no choice of their own, people must represent themselves at a moment that could have life-changing outcomes. This includes loss of access to children or homelessness. At the same time, people facing court alone may find themselves up against a party with legal representation. They are instantly at a disadvantage and overwhelmed by the enormity of the challenges they are up against. We supported unrepresented litigants in the civil and family courts in England and Wales over 45,000 times last year.

We provide a safe space with volunteers who listen to each client’s individual story. Last year, over 1000 volunteers helped people to get their thoughts in order, problem-solve and decide next steps, source relevant and reliable legal information, explain complex procedures, complete court forms, and clearly present statements.

At a time when legal support is increasingly limited, we have a vision that no one should have to face court alone.

The role 

Support Through Court is establishing a legal advice clinic for money claim matters under £10,000, for a one-year pilot. Advice will be given to clients across the national service network who have been internally triaged to the clinic.

The role involves day-to day management of the clinic and supervising law students as they facilitate client appointments, conduct research and draft letters of advice. Clients will predominantly be supported remotely with occasional in-person appointments and advice “drop-ins” in the local area. You will train and supervise students to help them gain practical legal skills in a clinic setting, having final sign-off of completed letters of advice/oral advice to ensure clients receive an excellent service.

You will embed the legal advice offering of the clinic into the organisation, increasing and developing referrals from our national service network and supporting staff understanding of referral ability. 

Who we are looking for 

Ambitious, professional, committed and friendly. That describes us. If it also describes you and you have a passion for access to justice, then we’re keen to hear from you.

You will be a qualified solicitor with at least 3 years PQE (ideally 5+) with an active practicing certificate. You will have experience managing students and/or volunteers and a commitment to supporting Litigants in Person. 

We are open to applicants wishing to take the role either on a full-time basis, or on a part-time basis as a job share. Please make it clear in your application whether you are applying for a full-time or part-time role. 

Interviews will be taking place on a rolling basis as applications are received. 

Job Title:  Fundraising & Income Generation Manager

Reporting to:  Head of Trent Bridge Community Trust

Contract type: Fulltime 35 hours/week

Salary: £35,000 - £40,000 per annum plus bonus

Start date: 1st November 2026

Trent Bridge Community Trust is the charitable arm of Nottinghamshire County Cricket Club. Since 2008, we’ve used the power of cricket to connect communities, improve wellbeing, and create life-changing opportunities across Nottinghamshire.

Following our transition to charitable status, we are entering an exciting phase of growth and ambition. Our new Fundraising Strategy (2027–2030) sets a bold target to diversify income, increase sustainability, and expand our impact—especially for disadvantaged communities.

To help us achieve this, we are now looking for a Fundraising & Income Generation Manager to lead our income growth.

This is a new and pivotal role within the Trust, responsible for delivering an ambitious fundraising strategy to secure over £545,000 across three years, contributing to a wider £800,000 long term income vision.

You will lead on building diverse and sustainable income streams, helping us:

• Expand community and cricket programmes across the county
• Increase participation, especially among underrepresented groups
• Sustain vital health and wellbeing projects
• Strengthen our long-term financial resilience

If you have a proven track record in fundraising and income generation, have experience across multiple streams (grants, corporate, events or individual giving), skilled in developing pipelines and achieving financial targets, this is the challenge you are looking for!

If you are committed to making a difference in communities, are motivated by impact, inclusion and opportunity and excited about the power of sport in transforming lives then we want you on our team!

Why should you join us?

Be part of an organisation with strong community impact and heritage, help shape and lead a new fundraising function from the ground up and play a key role in building long – term sustainability and growth.

ROLE PROFILE

1. RELEVANT GENERAL OBJECTIVES

The Fundraising & Income Generation Manager will lead the delivery of the Trent Bridge Community Trust’s three-year Fundraising Strategy (2027-2030), securing a minimum of £545,000 (within a wider £800,000 long term ambition).

The roles aim is to:

· Build financial sustainability and resilience

· Reduce reliance on restricted and short-term funding

· Increase unrestricted income and diversified revenue streams

· Enable delivery of key programmes that improve health, wellbeing, and community participation through cricket

2. SPECIFIC ROLE RESPONSIBILITY

A. STRATEGIC FUNDRAISING LEADERSHIP

• Lead the implementation and delivery of the fundraising strategy and income action plan.
• Develop and manage a rolling 12–24 month fundraising pipeline.
• Set and monitor annual and quarterly income targets.
• Establish systems, processes and KPI dashboards to track performance.
• Identify new income opportunities aligned to Trust priorities.

B. INCOME GENERATION

Corporate Partnerships & Sponsorship

• Design and deliver tiered corporate partnership packages.
• Identify and secure new business partnerships across Nottinghamshire and the region.
• Develop programme, event and apprenticeship sponsorship opportunities
• Steward and grow existing partners (e.g. Tweezerman, Vertu, Russell Scanlan)
• Work closely with the club’s Commercial team to identify potential corporate/commercial partnerships.

Grants & Trusts

• Develop and manage a structured grant pipeline calendar.
• Write high-quality funding applications to Local Authorities, Charitable Trusts & Foundations, Government and statutory funders.
• Prioritise multi-year and unrestricted funding bids.
• Maintain and grow relationships with existing funders.

Donations & Individual Giving

• Develop a regular giving programme (yearly, multi years, monthly donors)
• Launch and manage digital fundraising campaigns (e.g. JustGiving)
• Grow and segment the supporter/membership database.
• Introduce targeted community appeals linked to community programmes.
• Establish a Patron’s programmes targeting high net worth members.

Fundraising Events

• Lead delivery of flagship events such as Charity Zipwire, Golf Day and Charity Auction.
• Develop and deliver new fundraising events.
• Maximise income through sponsorship and participation growth.

C. PROGRAMME & IMPACT ALIGNMENT

• Work with Managers to ensure all funding aligns to:
  • Volunteer growth (diverse and female volunteers)
  • Expansion of programmes into North Nottinghamshire
  • Apprenticeships and employability pathways
  • Health & wellbeing programmes
• Translate programme outcomes into compelling funding cases, social impact stories and social return on investment.

D. FINANCIAL SUSTAINABILITY & PLANNING

• Increase proportion of unrestricted income and multi-year funding agreements.
• Support annual budget planning and income forecasting.
• Monitor income vs expenditure alongside Managers and Trust Board.
• Contribute to achieving £300,000 reserves target.

E. STAKEHOLDER & RELATIONSHIP MANAGEMENT

• Build strong relationships with Funders and partners, corporate sponsors, Donors and supporters.
• Develop structured stewardship plans.
• Support the production of an impact report, case studies and funder updates.
• Support Trustees in fundraising activity and engagement.

F. PERFORMANCE & REPORTING

• Track and report on KPIs, including income secured vs targets, Application success rates, donor and partner growth.
• Provide quarterly reports to the Trust Board.
• Contribute to the annual review in February.
• Continuously refine approaches based on performance data.

G. SYSTEMS & INFRASTRUCTURE

• Lead the development and implementation of a CRM/fundraising database, Income tracking systems, fundraising processes and policies.
• Maintain a risk register of funding opportunities and contracts.

3. KEY PERFORMANCE INDICATORS

• Minimum of £545,000 secured over three years
• Annual income targets achieved (Breakdown shown in table below)
  • Year 1: £154,000
  • Year 2: £167,000
  • Year 3: £222,000
• Generate an increase in the proportion of unrestricted income
• Growth in corporate partnerships and individual donors
• Strong, active fundraising pipeline (12–24 months ahead)
• Measurable contribution to volunteer growth, programme expansion and new apprenticeship roles through the income generated.
• Improved financial resilience and reduced dependency on NCCC and ECB funding

PERSON SPECIFICATION

ESSENTIAL

• 3-5 years proven track record in fundraising and income generation
• Success in securing funding from multiple streams:
o Grants & trusts
o Corporate partnerships
o Events and individual giving
• Experience managing fundraising pipelines and targets
• Experience of developing and managing strategic partnerships that deliver measurable outcomes
• Exceptional skills in bid writing and grant applications
• Strong understanding of funding landscapes
• Excellent relationship management and networking skills, with the ability to influence and engage a wide range of stakeholders
• Strategic thinking with strong delivery focus
• Strong competency in budgeting, forecasting and reporting
• Ability to analyse data and drive performance
• Knowledge of fundraising compliance and best practice
• Commercial awareness
• Degree or equivalent in business, marketing or communications

• Ability to think strategically
• Passion for community impact and social change
• Passion for community sport and increasing participation, particularly underrepresented groups
• Entrepreneurial and proactive mindset
• Highly organised and results-driven
• Collaborative team player
• Resilient and adaptable in a changing funding environment
• Collaborative mindset with ability to work across teams and organisations
• Ability to travel independently between sites

DESIRABLE

• Experience in charity, sport, or community sector
• Good at building long-lasting relationships with key stakeholders
• Knowledge of non-profit governance and structure
• Introductory Certificate in Fundraising
• Certified Fund-Raising Executive (CFRE)
• Specialized training from the Chartered Institute of Fundraising

Want to make a difference to people experiencing homelessness? Step into a meaningful role helping run one of our most important services.

The Programmes Executive plays a central role in making our weekly Drop-in a welcoming, well-organised and valuable space for homeless and vulnerably housed adults.

The Drop-in is the primary focus of this role. It is a hands-on operational and frontline position, with responsibility for helping the Drop-in run smoothly from preparation through to close. This includes managing deliveries and donations, ensuring the venue and kitchen are properly set up, organising resources, coordinating and briefing volunteers, working with security and overseeing the practical flow of the evening.

The role is about more than logistics. The Executive will be a key guiding presence in the space, helping to shape its structure, atmosphere and culture. They will be visible and approachable, build positive relationships with guests, anticipate and manage issues, support volunteers and help ensure that the Drop-in is calm, welcoming, safe and respectful.

The Executive will also listen to what is happening on the ground, identify what is working and what could be improved and feed this back to the wider team. They will help guests understand and access relevant RESTART LIVES programmes and opportunities. They will be an important part of the Programmes team, supporting essential data and reporting, researching and sourcing facilitators, helping with programme logistics, contributing ideas for new activities and opportunities for guests and attending selected sessions. As part of this, they will run or help to run some activities such as Zumba, film club and board games before the main Drop-in service. These provide another opportunity to build trusted relationships with guests and encourage engagement with wider support.

This is an energetic, varied and hands-on role, offering the opportunity to have a genuine and positive impact on the experience of our guests and the wider work of RESTART LIVES. If this sounds like the kind of role you’d enjoy and you think you could bring the energy, warmth and initiative we’re looking for, we’d be delighted to hear from you. 

Location: Cheshire West and Chester, hybrid with regular travel
Contract: Temporary, 3 months
Hours: Part-time, 17.5 hours per week
Pay: £16.77 per hour (+ £2.02 holiday pay)
Start Date: ASAP

Prospectus is delighted to be supporting our client, a national children's charity, in the search for a temporary Volunteer Coordinator (Independent Visitors).

This role provides a fantastic opportunity for an experienced youth work professional to make an immediate and meaningful difference in an impactful organisation, supporting children and young people to ensure their voices are heard and their rights are upheld.

Please note that will the role is based around Chester and West Cheshire, the successful candidate must attend induction in Wythenshawe, Greater Manchester. This role also requires a valid driving licence and access to your own vehicle (with travel expensed). Please also be aware that this role will be subject to an enhanced DBS check due to the requirement to interact with vulnerable children unsupervised.

Key Responsibilities:

• Recruit, assess, train and support volunteers, ensuring they are equipped to make a positive impact on the lives of children and young people.
• Manage volunteer recruitment campaigns and promote opportunities through community outreach, networking and partnership working.
• Coordinate referrals and matching processes, ensuring children and young people are paired with suitable volunteers.
• Provide ongoing supervision, guidance and support to volunteers, promoting safe, effective and rewarding volunteering experiences.
• Build positive relationships with children, young people, volunteers, carers and partner agencies to support successful outcomes.
• Monitor volunteer matches, complete regular reviews and help manage positive and well-planned endings.
• Ensure all safeguarding, risk assessment and compliance requirements are met, responding appropriately to concerns when they arise.
• Maintain accurate and up-to-date records, case notes and reports in line with organisational policies and procedures.
• Work collaboratively with social workers, local authorities and other professionals to deliver a high-quality service.
• Contribute to service development, monitoring and evaluation activities, helping to identify improvements and share best practice.
• Support the administration of the service, including volunteer onboarding, record management and general coordination activities.
• Represent the organisation professionally at meetings, events and partnership forums.

Key Requirements:

• Recent, relevant experience in a similar role, with excellent knowledge of advocacy, safeguarding, and relevant legislation.
• High level of organisation and attention to detail, with the ability to manage competing priorities and deadlines.
• Excellent interpersonal and communication skills, with the confidence to build strong stakeholder relationships.
• Collaborative and proactive approach, with the capability to work both independently and in a team.

CVs will be reviewed on a rolling basis so if you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we believe recruitment should be human-led and we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. While AI may be used to support our administrative process, all applications are reviewed by people and all hiring decisions are made by experienced recruiters.

We are seeking an experienced and dynamic Shop Manager to oversee the daily operations of our RSPCA Surrey East charity shop in Redhill.

You will take full day-to-day ownership of the store, driving retail sales, recruiting and inspiring volunteers, and leading community engagement to generate vital funds for local animal welfare.

Key Tasks/Job Description

Shop Operations

• Manage all aspects of the charity shop, including staff and volunteer management, stock management, merchandising, and financial procedures.

• To meet the agreed sales targets and ensure that direct costs are kept to a minimum

• Ensure that the shop and window presentation standards meet our Branch vision, including the rotation of goods, window displays and promotional activities

• Ensure the appropriate standards of cleanliness are maintained throughout the shop

• Be proactive in the generation of donated stock, managing stock collection efficiently and effectively in accordance with Branch & Society guidelines

• Ensure trading hours are strictly adhered to

• Process donated stock to the agreed standards and timescale

• Ensure all financial management, cash handling, daily banking and security procedures are followed

• Ensure all relevant administration is completed within the agreed timescales

• Manage the sales and administration of any bought-in (i.e. new) goods

• Manage the sale of goods online.

Property

• Assume overall responsibility for the shop premises, including key holding

• Ensure compliance with the branch’s health and safety policy (including fire safety, risk assessments and security procedures) and relevant legislation

People/Line Management

• Recruit, train, manage and support staff & volunteers while adhering to the agreed Branch standards, policies and relevant legal legislation

• Complete annual appraisals, including the setting of targets for shop staff within the agreed timescales, and conduct regular one-to-one review meetings with staff

• Ensure that the level of volunteers is sufficient to operate an effective charity shop operation

• Complete relevant training for volunteers and ensure volunteers feel included and motivated 

• Ensure that appropriate HR policies and procedures are adhered to in compliance with the relevant employment legislation and branch employment policies and procedures, seeking guidance from the Branch Manager as required

General

• Actively promote all Branch & Society initiatives and campaigns to promote awareness of the charity

• Ensure high levels of customer service are maintained

• Build and develop positive internal and external relationships to ensure maximum income for the charity

• Promote the shop in the local area using all available promotional opportunities (subject to any Branch rules for communication with the media)

• To carry out such other tasks as directed by the Branch Manager

Branch Policies

• Adhere to the Branch’s charitable objectives.

• Fully comply with RSPCA Surrey East Branch’s procedures, ensuring these are carried out in relation to the post.

• To be an ambassador for the Branch and professionally represent the Charity at all times.

Health And Safety

While at work, all staff are required to:

• Take care of their own health and safety and that of others who may be affected by their acts and omissions. 

• Co-operate with Branch health and safety policies and procedures.

• Ensure, so far as is reasonably practicable, the health, safety and well-being of their staff, volunteers and others who may be affected by branch activities

Knowledge, skill and experience

______________________________________________________________

EDUCATION & TRAINING

Essential

• Good general level of education, at least to GCSE standard or equivalent

Desirable

• Retail management qualification

EXPERIENCE

Essential

• Comprehensive retail management experience
• Proven line management experience
• Experience of managing budgets and accounts
• Experience of handling difficult people management issues
• Experience of cash handling and financial management procedures (including completion of sales records)

Desirable

• Charity retail management experience
• Fashion retail experience
• Experience of recruiting and working with groups of volunteers
• Training, coaching and mentoring skills

SKILLS AND COMPETENCIES

Essential

• Excellent communication skills both written and oral
• Excellent organisational skills, with an ability to follow procedures and pay attention to detail.
• Computer literate
• Ability to motivate and influence others
• Ability to prioritise workload, balancing competing demands
• Ability to meet tight deadlines
• Knowledge of health and safety legislation

Desirable

• Understanding of charity law

PERSONAL QUALITIES

Essential

• Sympathy with the RSPCA’s aims and policies 
• A proven leader with drive and enthusiasm
• Calm under pressure
• Resilient in the face of setbacks
• Ability to relate well to people from all backgrounds
• Honest, trustworthy and reliable

Desirable

• Ability to be flexible when working with volunteers, willing to seek compromise rather than the “perfect solution”
• Willingness to learn and acquire new skills through training and development

SPECIAL CIRCUMSTANCES

Essential

• Willing and able to work longer than the contracted hours on occasion, when the job demands

Desirable

• Full valid UK Driving licence

_____________________________________________________________

Additional Duties 

• To foster the highest standards of performance, discipline, honesty, and integrity from Branch staff and volunteers. 

• To maintain and cultivate a culture where everyone is valued, respected and equipped to do their job.

• To carry out such additional or other duties of a reasonable nature as directed by the Branch Manager from time to time, in consultation with the post holder, to meet the needs of the Branch.

Review

The main responsibilities of this job will be reviewed on a regular basis in conjunction with the post holder to comply with agreed Branch Strategies and operational needs.

Job Context

The Branch Shop Manager plays an important role in driving the performance of the charity shop and guiding staff and volunteers to meet the shop’s targets.

We are seeking a talented Director of Programme Delivery and Operations (maternity cover), fully committed to our widening participation cause, to join the Senior Leadership Team in a pivotal role for a growing and ambitious charity. 

You will have responsibility for ensuring we are providing high quality programme delivery to young people across our centre network, that are centres are functioning effectively, and that targets are monitored and met. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.

The Director of Programme Delivery and Operations is a Senior Leadership Team position within the charity and reports into the Chief Operating Officer. The role is responsible for oversight of all centre programme delivery and performance across our network of 44 local learning centres (and growing).

Contract

This is a fixed-term, maternity cover role until at least end of November 2027. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.

Start date
January 2027 (or as otherwise agreed)

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member)
with 1 day working from home. 

Location

The role would be based at one of our IntoUniversity centres in Birmingham, Bristol, Coventry, Leeds, London, Manchester or Nottingham, with regular travel across the network and to our Head Office in London. 

Salary

£62,500 (Plus additional London contribution of £2,800 for London-based candidates). Pro rata for part-time candidate.

Annual leave

This is the full-time staff entitlement and will be pro-rated for part-time staff.

33 days (inc bank & public holidays)
+ 3 closure days (two in December and one in July)
+ additional length of service entitlement
(one day per year of service, up to 5 days)
 

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm 
• Employee Assistance Programme including access to medical and legal support 
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000 
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Application deadline - 9am Monday 28th September 2026.

Interview Day (in-person at our Head Office in London) - Wednesday 7th October. Please ensure that you are available on this date.

About RSG:

The Refugee Support Group was established in 1994 to address the pressing needs of refugees and asylum seekers in Reading. Over the years, RSG has evolved into a key player in the community, dedicated to upholding the rights and well-being of those seeking sanctuary. With a vision of creating a welcoming and inclusive Berkshire, RSG aims to ensure that every sanctuary seeker is embraced and valued within the community. Our mission focuses on providing comprehensive support and advocacy for refugees and asylum seekers, promoting their well-being, integration, and active participation in society. 

About the Role:

• The successful candidate will lead and oversee the organisation’s advice service, ensuring compliance with Immigration Advice Authority (IAA) standards and deliver high-quality casework support across asylum, protection, and immigration matters.
• The postholder will supervise advisers and volunteers, manage complex immigration and asylum cases, maintain regulatory compliance, and contribute to the strategic development of the organisation’s services.
• We are only considering applicants with relevant legal experience. Qualifications needed are either

o IAA Level 3

oIAAS Level 2 Supervising Senior Caseworker

Key Responsibilities:

Advice:

• Provide Immigration Advice Authority (IAA) Level 1 & 2 advice in asylum, protection, and immigration.
• Manage a personal caseload of asylum and immigration cases.
• Ensure clients receive accurate, timely, and trauma-informed advice.
• Adhere to and further develop casework procedures as outlined in the casework manual and the IAA code of standards.
• Advocate on behalf of clients and refer to other agencies as appropriate.
• Maintain comprehensive records on the case management system.
• Work with colleagues across the organisation to ensure a high-quality service.
• Consider and develop sustainable funding options such as a fee-charging service or a legal aid contract.

Service Management:

• Lead the day-to-day delivery of the advice service.
• Ensure compliance with IAA standards, policies, and audit requirements.
• Develop and maintain effective case management systems and file reviews.
• Monitor service quality, outcomes, and performance targets.
• Support organisational reporting and funder requirements.

Supervision & Leadership:

• Supervise and support advisers, caseworkers, interns, and volunteers.
• Provide mentoring, training, and quality assurance for casework staff and volunteers.
• Identify and implement staff development and training needs.
• Promote a collaborative and inclusive team culture.

Partnerships & Advocacy:

• Build positive relationships with external partners, legal aid firms, local authorities, and community organisations.
• Advocate for clients’ rights and access to services with statutory agencies and other organisations.
• Attend and be part of relevant networks, meetings, and forums.

General:

• Promote the aims and abide by RSG policies and procedures.
• Always have due regard in the planning and execution of duties to RSG.
• Carry out any other related tasks as required by the RSG management team and Trustees.
• Abide by health and safety guidelines and share responsibility for your own safety and that of colleagues.
• Undertake such duties as may be identified as generally compatible with the functions of the post.

Essential Criteria:

• Current Immigration Advice Authority (IAA) Level 3 accreditation or IAAS Level 2 Supervising Senior Caseworker accreditation with significant years of experience in asylum and immigration legal casework.
• 4-years’ experience managing an advice team.
• Expert knowledge of UK immigration and asylum law.
• Experience supervising staff, volunteers, and advisers.
• Ability to manage sensitive cases independently without supervision.
• Excellent written and verbal communication skills.
• Excellent organisational and case management skills.
• Commitment to the rights and wellbeing of refugees and asylum seekers.
• Ability to work effectively in a small charity.
• Ability to work from the office.

Desirable Criteria:

• Experience working within the voluntary sector.
• Experience working within the refugee sector.
• Experience of legal aid or funded immigration services.
• Knowledge of safeguarding and trauma-informed practice.
• Ability to speak more than one relevant language.

Values & Behaviours:

The successful candidate will demonstrate:

• Compassion and empathy
• Professional integrity
• Cultural sensitivity
• Accountability
• Collaborative working
• Commitment to social justice and equality

Additional Information:

• Enhanced DBS check will be required.
• The role may involve occasional evening or community outreach work.
• Ongoing training and CPD will be supported.

Benefits:

• Annual leave: 25 days plus bank holidays.  Additional day of leave added per year of employment (max 5days)
• Pension: 6% employer contribution
• Employee Assistance Program (EAP): 24-hour confidential support line and access to counselling.
• Cycle to work scheme
• Annual Welfare Days
• Probation period: 6-months

Interview Type: In-person

Starting Date:  Immediate start possible

Opening date: 24th Aug 2026

Closing date:  28th Sep 2026

Our commitment to equity and safeguarding:

Refugee Support Group is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds. We particularly encourage applications from individuals with lived experience relevant to our work.

Job Description: Finance Officer

Post Title: Finance Officer

Contract type: Fixed term 12 months (with 1 month probation) starting immediately.  There is the possibility of an extension beyond this period. 

Hours: 28 hours a week

Working pattern: Monday, Tuesday, Wednesday, Thursday (9am – 4pm). To be done from office, Wednesdays work from Home.

Managed by: Chief Executive Officer

Salary range: £28K to £31K pro-rata (Actual £22,400 to £24,800) depending on experience.

Summary

The postholder will be responsible for the day-to-day finance of Rainbow Haven. Tasks include managing the day-to-day finance system and records; producing regular and accurate financial reports.

The postholder will work closely with, and report to, the Chief Executive Officer.

Main Duties and Responsibilities

Financial support

1. Production of timely and accurate monthly management accounts.

2. Prepare rolling monthly cash flow reports.

3. Manage the organisations different funding streams.

4. Support the payroll process as necessary.

5. Work with the CEO to create finance reports for funders and donors.

6. Work with the CEO to create reports and present financial records to external auditors, the finance committee and TEMCA Board as required.

7. Manage and reconcile bank accounts.

8. Raise and pursue payments of invoices related to income as required.

9. Balance Sheet reconciliation work.

10. Maintaining accurate petty cash, supplier invoices and online payments via the QuickBooks online system.

11. Any other ad hoc duties as required.

General

1. Be an effective member of the team, helping to ensure the smooth running of the centre and its services.

2. Promote the welcoming and friendly ethos of Rainbow Haven at the drop-in sessions and with partner agencies. 

3. Maintain confidentiality regarding finance and client’s information at all times.

4. Recognise, respect and promote the different roles and diversity of the individuals within the team.

5. Support the volunteering roles at Rainbow Haven.

6. Attend team meetings, supervision and training as required.

7. Adhere to the health and safety policy, equal opportunities policy and all other policies.

8. Assist in ensuring the security of the building during working hours and at the end of the day.

Administration where possible

1. Maintain an efficient and well-organised office, taking responsibility for its day-to-day running and supporting the needs of staff, volunteers, service users and the broader organisation

2. Take responsibility for office equipment and resources, including ordering of stationary and other office items as required, and arrange for maintenance and repair of office equipment as needed.

3. Deal with internal and external contacts by managing the info email.

4. Maintain Rainbow Haven’s IT systems, develop new systems that support the work of the organisation, and arrange for IT equipment to be maintained and repaired as needed.

5. Oversee Rainbow Haven’s email and Office 365 systems, working with our IT contractors to ensure our systems are fit for purpose.

6. Work within the organisation’s policies and procedures, and ensure all office and administration work is line with these.

7. Any other ad hoc admin duties as required.

About the candidate

1. Experience using QuickBooks online accounting system is desirable.
2. Experience in non-profit finance is preferable.
3. Confident IT skills, including advanced Excel and working knowledge of Word and PowerPoint.
4. Flexible and adaptable, with an ability to work to deadlines.
5. Highly analytical with excellent attention to details.
6. A collaborative team player, able to work effectively across functions.
7. Excellent English, strong written and verbal communication skills, with the ability to explain financial information clearly.
8. Kind, honest and transparent.

• You will be required to have a DBS check and be able to demonstrate that you are permitted to work in the UK.

About Rainbow Haven

Rainbow Haven is based in Gorton, Manchester. We are a community service for refugees, asylum seekers and other migrants needing support. We have a weekly open-access advice drop-in session, with follow-on appointments.  At our drop-in sessions we welcome people to our centre and offer advice and information, hot lunches and social/well-being activities.  We offer a range of other well-being, educational and social activities, including classes in digital skills and ESOL and other targeted support to help people into further education or employment; and opportunities for particularly isolated groups such as new mothers, to connect with each other and with relevant professional services. 

Our service users come from many different countries and speak many languages.

We receive funding from a wide range of charitable foundations, from local authorities and through partnerships with other local charities in the sector. 

Rainbow Haven is a project of The East Manchester Community Association (registered charity 1131060).

Our team

Our friendly staff team has 10 permanent members.  We also offer short-term ‘Apprentice’ placements so that people new to the country can have a first experience of working in the UK. We have over 40 volunteers who play a vital role in delivering our services; many volunteers move on to further training and employment.  We host social work students on placements who work with our advice team,

Our values

We provide a welcoming, inclusive workplace and have diverse teams of staff and volunteers.  Many of our staff, volunteers and Trustees are from refugee and migrant backgrounds themselves and speak different community languages as well as English. We promote opportunities to people who might feel excluded from other workplaces due to their experiences of migration and the immigration system and their lack of work experience in the UK.

How to apply

Please send us your CV plus a covering letter setting out how your qualifications and experience are ideal for this job. Please also give us the names and contact details of two referees who can comment on your suitability for this post. 

Closing date: [04.10.2026]

We will interview shortlisted candidates on: [12.10.2026]

Could you be the next Chief Officer of Just Drop-In?

We're looking for an inspiring, values-driven leader to guide our much-loved charity in Macclesfield into its next chapter.

For 25 years, Just Drop-In has been a lifeline for young people 11–24yrs old across the north of Cheshire East. Every year, we support more than 1,000 children and young people through our Counselling, Mentoring, Wellbeing, and Parent Support Services — and the need has never been greater.

We're looking for someone who brings:

✅ Strong leadership experience

✅ Business awareness

✅ Safeguarding knowledge and experience

✅ Experience of working with children and young people and a genuine passion for helping them thrive

This is a rare opportunity to lead an organisation with deep roots in its community and a team that truly believes in its mission.

If this sounds like you — or someone you know — we'd love to hear from you.

Please see further information and how to apply by downloading the attached document or clicking redirect to recruiter. 

#Hiring #ChiefOfficer #Charity #YouthWork #Macclesfield #NonProfit #Leadership #JobOpportunity

REMAP is a national charity which helps disabled people across the UK, achieve greater independence and a better quality of life. Our community of volunteer engineers design and create equipment when no commercial alternative exists – at no charge to the individuals we help. We are the UK’s only charity providing innovative, custom made and personalised equipment for disabled people. 

We are looking for an experienced Fundraising Manager to focus on leading and developing a diverse programme of fundraising activities that will generate sustainable income and support the organisation’s very compelling cause. REMAP is unique.

Our new Fundraising Manager will be ambitious and enthusiastic, with outstanding written communication and interpersonal skills who is able to develop excellent relationships with volunteers, donors and staff. They will:

• Develop and deliver an effective fundraising plans
• Build relationships with donors, trusts, foundations and corporate partners
• Manage applications, reporting and fundraising targets
• Work closely with REMAP's CEO and colleagues to communicate the impact of our work

To apply please submit your CV and Covering Letter outlining how you meet the personal specification by the deadline of midnight on Monday 28th September 2026. Interviews will take place online via Teams on 12th & 13th October 2026. 

Benefits: 25 days annual leave + bank holidays (pro rated), 3% matched pension contribution, employee benefits scheme

Please note: This post is restricted to women under schedule 9, Part 1, Equalities Act 2010

Equal Opportunities

Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups, as we are on a journey to increase diversity in our team. Flexible working is available in most roles, and we strive to accommodate the needs of all applicants and team members.

Job Purpose

As one of our High Support Needs IDVAs, you will be part of our experienced and dedicated adult team reporting to the HSN IDVA Manager covering the Canterbury District area, and your role will include a mixture of working from Catching Lives homeless centre, community and office working.

You’ll be providing a high-quality, frontline service to survivors of domestic abuse and play a crucial role in advocacy, risk assessment, safety planning and empowerment for our clients with more complex needs. You will assist them in recognising the features and dynamics of domestic abuse which are impacting their situation and help them to regain control of their lives. You will support them to make informed and safe choices and to move forward. You will provide a weekly drop-in at Catching Lives and will co-work with clients as appropriate.

Alongside working with survivors, you will develop and maintain productive relationships with partner organisations to strengthen multi-agency working and improve service outcomes for survivors. As the HSN IDVA, you will provide enhanced casework support to individuals within the EHCF client group, delivering support in community settings, in partnership with agencies such as Porchlight and the RSI team, and remotely via telephone where appropriate.

We are looking for someone with a genuine passion for supporting people who is confident, resilient and can build strong relationships.

You will have experience of delivering domestic abuse interventions with survivors, including some whose individual circumstances are more complex. This might include clients with issues such as homelessness, poor mental health or drugs and alcohol use.

The nature of this work and being exposed to survivors’ trauma and challenges can have a negative impact on our own wellbeing as support workers, and therefore good self-awareness and the ability to recognise our own needs and put in place appropriate boundaries is essential. All team members are expected to exercise self-care and attend regular clinical supervision to mitigate the potential impact of vicarious trauma.

As part of our passionate and committed team of approximately 50 staff, our aspiration is that you will thrive and develop in this varied role. You will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.

Main duties and responsibilities

• Provide high quality case work support and information to victims/survivors who have experienced domestic and/ or sexual violence and have high support needs.
• Support those who are experiencing domestic and sexual abuse to access services to keep themselves (and their children) safe and address their needs
• Identify and assess the needs of domestic abuse victims using an evidence-based risk identification checklist while taking a trauma informed approach
• Provide 1:1 support to survivors in the Ashford, Canterbury and Folkestone and Hythe districts, either over the phone, in community venues or at Rising Sun offices
• Manage a caseload in accordance with organisational policies and procedures and adhere to confidentiality
• Work as part of a team, supporting colleagues and building positive working-relationships with team members
• Attend regular clinical supervision and case review meetings
• Hold weekly information and advice drop in sessions and facilitate relevant programmes when required i.e. Freedom Programme
• Participate in street walks to meet and build relationships and trust with street homeless
• Advocate for high-risk victims with agencies who can help to address the domestic abuse by:
  • Understanding the role of all relevant statutory and non-statutory services available to domestic abuse victims and how your role fits into them.
  • Providing advocacy, emotional and practical support and information to survivors including in relation to legal options, housing, health and finance. 
  • Effective partnership working with all key agency partners (including housing and other specialist services, such as drug and alcohol support) to address the safety of high-risk victims and ensuring that their safety plans are coordinated particularly through the MARAC (multi-agency risk assessment conference).
• Identify training opportunities and provide training and support for housing staff and other relevant agencies as appropriate
• Provide both formal training and informal guidance/casework support to Catching Lives staff.
• Work with volunteers (where appropriate) to enhance the capacity of the service
• Be responsible for personal well-being and exercise appropriate self-care
• Attend wider team meetings to share learning and feed into organisational developments
• Ensure that the service user is at the heart of all service delivery by encouraging participation in service development and reporting on their recommendations and complaints
• Be willing and available to work occasional evenings and weekends to support wider team activities such as representing Rising Sun at events (time off in lieu can be taken)
• Ensure publicity materials are effectively distributed as well as contributing to the development of literature

General

• At all times work professionally and to a high standard, setting an example to the wider team and external partners
• Demonstrate a commitment to continued professional development, being responsible for personal learning and keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the role
• At all times protect the safety and security of the Rising Sun, service users, staff, volunteers and buildings, and the confidentiality of records and other information
• Uphold the rights of women, children and young people who have experienced domestic abuse, and proactively assess the gender specific, trauma informed needs and the safety of children and women to ensure that any risks/needs identified are addressed, having full regard to Rising Sun Safeguarding Children policy and Safeguarding Adults policy
• Ensure the effective implementation of Rising Sun’s policies and procedures and uphold the core values of the Rising Sun.
• Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.

This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

Person specification

The successful candidate will demonstrate the following experience, knowledge, skills and attitudes. (D = Desirable)

Qualifications

• An accredited VAWG/domestic abuse qualification, e.g. IDVA / DAPA (D)
• Independent Sexual Violence Adviser (ISVA) qualification (D)

Knowledge and Experience

• A good understanding of the causes and dynamics of domestic abuse including its impact on survivors, children and young people, families and communities. 
• A sound working knowledge of housing, welfare and policy relating to domestic and sexual violence
• Thorough knowledge of safeguarding practice, procedures and legislation (adults and children)
• At least two years’ experience of working directly with survivors affected by domestic abuse
• Experience of supporting individuals with mental health needs, including understanding the impact of mental ill health on wellbeing, safety, and recovery
• Experience of working with survivors of domestic abuse with complex needs for example homelessness, mental health issues, drugs and alcohol dependency (D)
• Experience of managing own case load, working under pressure and prioritising workload
• Experience of risk assessment and management, and safety planning
• Experience of multi-agency partnership work
• Experience of facilitating group programmes (D)
• Experience of delivering training (D)

Skills and attributes

• Excellent listening, written and verbal communication skills.
• Personal resilience
• Good self-awareness and ability to exercise effective self-care
• Competent in the use of Microsoft packages i.e. Word, Excel and Power Point
• Effective negotiation, advocacy and interpersonal skills, at all levels
• Ability to collect and collate data and write reports as appropriate to this role
• Ability to be self-motivating, work on own initiative and as part of a team
• Ability to liaise and work well with a diverse range of stakeholders
• Strong crisis management skills

 Other

• A good understanding of cultural issues, and commitment to anti-discriminatory practice and equal opportunities.
• A commitment to the values and ethos of Rising Sun
• A commitment to fostering innovation in working practice
• A flexible approach to your work
• A commitment to respecting and valuing service users' perspectives and involvement in Rising Sun
• Able to drive and have access to a reliable car (D) (the post holder will be required to attend meetings and events across our areas of work)

Please visit our website to download and fill out an application form if you feel that this role would be a good fit for you, demonstrating how you meet the requirements of the person specification in your personal statement.

WHO WE ARE

We are Zarach, the children’s bed charity, and we’re on a mission to end child bed poverty, helping children get a good night's sleep, and the chance to thrive at school.

In our eight  years as a registered charity, we’ve captured the hearts and attention of many individuals, community groups, businesses and funders who want to support us on our mission. We’ve also been given an incredible media platform from which we have raised awareness of child bed poverty at local, regional and national levels. This support and awareness has seen us deliver over 18,000 bed bundles to children to date!

WHO WE ARE LOOKING FOR

Zarach is well established in West Yorkshire and Doncaster. We are now continuing to grow across the Yorkshire region, with a launch in Hull, Bridlington and Goole in October.  We are looking to recruit a Family Engagement Officer to join our dedicated Yorkshire team. This is a unique opportunity to play a key part in the growth and development of our vital service as we expand into the East Riding.

As our ideal candidate you will be happy to travel in and around Hull and the East Riding. You will be able to travel regularly to meet with the team and conduct home visits across the region. You will also need to be able to attend our Leeds Warehouse, or other areas in Yorkshire when required. You will be confident to work autonomously in your area while being supported remotely by a wider regional team. 

You will be someone who has good experience of the broad range of day-to-day case management, working with external partners, volunteer support, and administrative activities that working in a dynamic charity brings, and someone who enjoys the busyness and variety of this. While not essential, as training will be provided, experience working alongside schools will help you hit the ground running as you build relationships and support local families.

Alongside your family support and engagement-related skills and experience, we’ll be looking to see that you have a genuine care for our mission and, as such, are self-motivated to do a great job and be a values-led member of our team.

Ideally, you’ll have experience of working with vulnerable families and managing volunteers in the charity sector, due to some of the specialties that come with this, such as safeguarding and partnership working. But charity experience is not essential if you can demonstrate an appetite and track record for continual learning and development across your working life to date.

WHAT WE OFFER

• Starting at £26,000 with progression up to £30,000 p/a
• Full time hours (35 hours per week) 
• 28 days annual leave (plus bank holidays)
• Healthcare Cash Plan
• Quarterly Staff Recognition Award
• A great working environment! One of our colleagues described us as- “Zarach is a wonderful place to work with the mission at the core of all that we do”

To decide if you’d like to bring your skills and experience to bear in the pursuit of our mission, please have a look at the job description, our website and the coverage of us across social media. 

Please note that we may close this vacancy early if we receive a high volume of applications. Therefore, we encourage you to submit your CV and cover letter as soon as possible.