425 Head of communications jobs

London Youth Gateway is a sector leading service supporting 18-25 year-olds facing homelessness or rough sleeping across the capital. Our mission is to make sure young Londoners bounce back quickly and safely in times of crisis and to prevent or solve their homelessness for good. You will be playing a leading role in helping to shape the work of the partnership, its collaborative processes as well as its connections with each of the London local authorities.

This is a key role in our organisation, and we are looking for someone with demonstrable experience in partnership and stakeholder engagement who knows how to get and keep people on board to meet mutual or differing needs. The ideal candidate will be a confident communicator and persuasive negotiator with an eye for detail. You will be able to facilitate multi-agency meetings and collaboration, hold responsibility for regular reporting to the commissioner, and contribute to our broader policy and influencing work. We have big ambitions for an organisation our size, so we are on the look-out for someone who can work at their own initiative, support our different teams, and is not afraid to get hand-on with administrative tasks, while tuning into partner priorities and sniffing out great opportunities to connect.

Key details

• Contract type and hours: The role is full-time (35 hours per week), Monday-Friday. Some work over the Christmas period will also be required.

• Starting salary: £39,634. Salary scale AP32 (£39,634) to AP36 (£44,348).

• Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR

• Application deadline:9am, Monday 21 September

• How to apply: complete our application form below, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.

Full-time (35 hours per week), 3-year fixed-term contract with possibility of extension | Hybrid working from our London office or remote working in England | c.£27,500 per annum + 8% pension contribution.

Benefits include: 25 days annual leave, rising after two years' service, plus bank holidays and additional leave between Christmas and New Year.

About You:

The Architectural Heritage Fund (AHF) is looking for a highly organised and detail-focused Grants Administrator to provide responsive administrative support to our Grants teams. Reporting to the England Development Manager and working closely with the Head of Grants and England Grants team as well as supporting our Grants teams for Wales, Scotland and Northern Ireland, you will help ensure our grants administration, application checks, records, spreadsheets, meetings and reporting processes run smoothly and efficiently.

This is an excellent opportunity for someone with strong administrative, numerical and communication skills who wants to contribute to grant-making work that supports communities and helps bring historic buildings back into sustainable use.

What you will be doing:
 

• Supporting the England Grants team with grant application assessment by checking documentation and keeping colleagues updated.
• Maintaining the Grants Budget Management Spreadsheet and liaising with Grants, Development, Programme and Finance colleagues to ensure records are accurate.
• Running monthly live grants reports and sharing information with relevant managers.
• Supporting monthly and quarterly grants meetings, including preparing agendas, formatting papers, taking minutes and updating meeting schedules.
• Maintaining the list of grants awarded on the AHF website and supporting bi-annual submissions to 360 Giving.
• Assisting with quarterly reporting and claims to funders.
• Providing administrative support for Consultant Project Advisor work, including consultant liaison, invoice processing and accurate record keeping.
• Coordinating Consultant Project Advisor fee payments with the Finance Team following sign-off.
• Providing wider administrative support to help the Grants programme operate effectively.

Your Experience

• Ideally a Level 3 qualification in Administration, Business or Finance, or relevant A Levels.
• 2-3 years’ experience of administration to include financial administration, ideally grants with a social investor or charity lender or funder.
• Responsive to customers by providing live tracking of applications and projects.
• Ability to work methodically and effectively as a member of a predominantly remote working team.
• Ability to work effectively with changing priorities and deadlines.
• Excellent organisational, written, and oral communication skills.
• Excellent numerical and general IT skills, accuracy, and attention to detail.
• Experience of using Database system(s).
• Experience of monitoring and managing a budget; familiarity with Excel.

About the AHF

AHF is a leading heritage charity founded in 1976 to help charities and social enterprises across the UK find solutions for vulnerable historic buildings. We do this by offering advice, grants, and loans. You can find more details of the AHF and the impact of our work on our website.

We are a charity committed to being inclusive and giving everyone an equal chance to succeed – you can read more about our EDI commitments on our website.Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or socio-economic background.

How to apply

Please submit your updated CV and cover letter (of up to 1.5 sides of A4, via the link provided.

Your application must reach us no later than 23:59pm on Friday 18th September 2026. Applications without covering letters will not be considered, and those with covering letters created using AI will be discounted. Please write your own tailored covering letter.

If shortlisted for interview, we will be in touch with you by 18th September. However, we are a small charity and, due to the volume of applications we anticipate, we regret that we will be unable to provide feedback if you are not shortlisted.

Interviews will take place during the week commencing 28th September 2026. These can be either online or in person at the AHF London office. Please indicate your preference in your application.

REF-230 537

About The Refugee Council

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

We have offices across the UK where our Services teams provide support to refugees at the local level.

Inclusion and Accessibility

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Our Values

Our values underpin everything we do: 

• Inclusive: We are inclusive. We work with – not for – refugees and people seeking asylum so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform. 
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country. 
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the Role

The Safeguarding, Risk & Incidents Manager leads the operational delivery of Refugee Council's safeguarding, incidents, complaints, risk and data protection functions, ensuring concerns are managed effectively, risks are identified and mitigated, and robust processes are in place to support safe, compliant and high-quality services. The postholder identifies learning arising from safeguarding, incidents, complaints and risk, working closely with the Head of Quality Improvement, Safeguarding & Risk and the Quality Improvement Manager to ensure it informs organisational improvement.

Staff Benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work/Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK – apply on our website today.

Closing date: 17 September 2026.

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.

We are looking for an experienced Operations Manager to take operational ownership of IT infrastructure and MSP relationship management, facilities, fleet, and contracts across our organisation. This is a wide-ranging role where your work directly underpins our frontline teams’ ability to deliver life-changing support to families with seriously ill children.

About the role:

Reporting directly to the Director of Finance and Operations, you will have input into how Rainbow Trust manages its IT, property and facilities, and fleet - while also leading on the day-to-day operational infrastructure across the organisation, including overall responsibility for our IT infrastructure and security. The role holder will act as the primary internal point of contact for our Managed Service Provider, overseeing service delivery, SLAs, and ensuring our IT infrastructure remains secure, compliant and fit for purpose

Managing the office facilities, leases, and contracts across our head office and nine regional sites, you will lead on contract negotiation and supplier management, managing a central administration budget and project manage office moves and operational projects.

With a focus on improving the efficiency of our systems, processes and ways of working, you will also line manage our Fleet Administrator, overseeing our fleet of 80 leased vehicles and be an integral part of decision making.

This is a substantive management role with real ownership, and meaningful variety - ideal for an experienced operations professional with a sound understanding of Microsoft Administration and cyber security ready to take on a broad remit in a values-driven organisation.

What we’re looking for:

Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts, including managed IT service contracts and budgets. A qualification in cyber security or IT and experience of Microsoft administration, cyber security and MSP management is also necessary for this role.

• A systematic and effective problem solver – you are self-disciplined and analytical, and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making.
• A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines – you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion.
• A strong verbal and written communicator with a high level of attention to detail –you’re a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures.
• You build strong working relationships both internally and externally – you are driven to achieve results and have the ability to train and support others to make correct decisions
• You work well within established systems, standards and procedures – you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions.

Why join us?

We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
• Flexible working hours to balance home and working life.
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time).
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
• Time off in Lieu.
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
• Access to the Blue Light Card Scheme, and other rewards and discounts.
• Bike to work, season ticket loan and payroll giving schemes.
• A recommend a friend recruitment bonus scheme.
• Robust training and development programmes to support your learning and growth.

If you’d like to find out more about these benefits and working with us, please visit our why work with us page.

More information about us and our recruitment process can be found in our online Candidate Pack.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

Apply now:

To apply please send your CV and Covering letter to us via the link.

Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.

For a full job description and person specification please visit our website 

Please disclose in your covering letter if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

This is an exciting new opportunity to help empower young people aged 8–16 to take action, build confidence and develop new skills through our youth-led programmes in schools.

The Programmes Executive will play a key role in supporting our community of primary and secondary schools throughout the school year. You will help design and deliver Bite Back in Schools, ensuring a positive and engaging experience for young people, their teachers and their schools whilst making sure the programme achieves meaningful impact.

Alongside day-to-day programme delivery, you will contribute to a range of initiatives across the organisation, including supporting an exciting collaboration with the School Food Project and helping to coordinate and support wider organisational events such as our youth residentials.

This role would suit someone who enjoys working with young people, is proactive and adaptable, and is ready to learn and grow at a leading youth-led health charity. You’ll be motivated by helping young people turn their ideas into action and seeing the difference that makes in schools and beyond.

RESPONSIBILITIES

Programme delivery 

• Schedule and organise visits to schools, agreeing agendas with the schools in advance to include meeting pupils and teachers, leading feedback sessions and focus groups and supporting the development of their social action campaigns. 

• Schedule and deliver assemblies with primary and secondary schools participating in the programme, coordinating with our Bite Back ambassadors.

• Support the School Ambassadors with travel logistics as they deliver assemblies in schools across England and Scotland.

• Deliver training and webinars for schools where necessary. 

• Maintain and regularly update programme management software and associated data to ensure accurate and up to date information for all participating primary schools.

• Ensure successful end-to-end support for the 5+ primary schools participating in the programme throughout the 26/27 school year.

• Celebrate and share examples of best practice and impactful social action projects amongst our community of schools. 

Relationship management 

• Provide ongoing support to both primary and secondary schools throughout their time on the programme, building strong working relationships with participating schools. 

• Support communication with all primary schools, providing a point of contact for the coordinator and lead teacher in each school. 

• Support monitoring and evaluation through creation of surveys, ensuring completion of baseline and end of year surveys, and analysis of data submitted (working with our Impact & Evaluation Manager).

• Provide timely responses to school queries and alert the Programmes Manager of any potential risks.

• Proactively seek feedback from teachers and young people on our programmes.

• Ensure opportunities for schools to engage in at least two one-on-one meetings with our team during the school year. 

• Build productive relationships with programme partners.

Project support 

• Help coordinate our relationship with our partners in The School Food Project, including Chefs in Schools, School Food Matters, Food Foundation & Jamie Oliver’s Group.

• Support the national rollout of the Bite Back in Schools Primary programme, translating insights and evidence from two successful pilot programmes into engaging assemblies and high-quality resources that drive effective programme delivery and impact.

• Provide support to Programme Manager in the delivery of projects, ensuring projects are delivered on time, within budget and scope.

• Provide ad hoc input to evolving organisational requirements as directed by senior team members.

Event support 

• Support the planning, coordination and delivery of Bite Back events throughout the year, including travelling as required to meet the operational needs of the Youth teams.

• Coordinate the logistical arrangements for youth residential events, including travel, accommodation and other practical requirements.

• Contribute to event planning and preparation, including resource ordering, coordination and ensuring all materials are organised and available in advance.

SKILLS AND EXPERIENCE

The ideal candidate would have the following:

Essential

• Ability to build and maintain strong working relationships with a broad range of stakeholders at the individual level and in representation of the organisation.

• Strong organisational and project management skills, with excellent time management, ability to manage competing priorities and attention to detail.

• Excellent writing and communication skills, with the ability to adapt messages and language to resonate with different audiences.

• A willingness to build relationships across sectors, with young people and adults.

• Experience of creating resources which are engaging for young people.

• Experience of youth facilitation and/or delivering training.

• Experience in presenting and delivering content, ideally to young people such as an educational, heritage or other  setting, for example such as leading assemblies and workshops.

• Demonstrated experience planning and coordinating events, including logistics, stakeholder communication, and on-the-day delivery.

• Confident public speaker or willingness to learn.

• Ability to travel across England and Scotland when required (occasional).

Desirable

• Proven experience coordinating programmes in partnership with external stakeholders, fostering strong collaborative relationships to ensure successful delivery and shared outcomes.

• Experience of working with CRM systems.

• Strong understanding of the education sector and experience of working with schools and teachers.

• Experience in drafting compelling copy and uploading content to digital platforms.

• Understanding of youth social action and extracurricular programmes.

• Interest in campaigning, social justice, food, and child health.

• Experience with design tools like Canva. 

We are seeking a dedicated and empathetic Support Worker to join our Stopover Supported Housing team in Worthing.

Stopover provides the only female-specific supported housing for young women in Brighton & Hove and West Sussex. The service offers a pathway from high to low levels of support, giving young women aged 16–25 a safe and stable environment in which to rebuild their lives and move toward independence.

You will work primarily within our low to medium-level support projects, supporting young women who have often experienced trauma, abuse, mental health challenges, and housing instability. Your role will be to build consistent, trusting professional relationships and support residents in developing confidence, life skills and resilience.

Why Join Impact Initiatives?

Support for You
We understand the emotional demands of this work, and we prioritise the wellbeing of our staff. All team members receive:

· Regular wellbeing and reflective pathway sessions with an external psychologist

· Supervision and restorative circles facilitated by external professionals

· A supportive, experienced team environment where your voice is heard

A Healthy Work-Life Balance
Our structured rota is designed to support wellbeing and predictability:

· Work 3 days on, get 1 day off

· Work 4 days on, get 2 days off

· Alternate weekends off guaranteed

Room to Grow
There are clear progression opportunities within the team. Many Support Workers go on to become Senior Support Workers and develop specialisms in housing, safeguarding, or youth leadership.

A Role with Real Impact
This is a varied and enriching position. No two days are the same, and the effect of your work is often visible in short timeframes. You’ll be part of a team that makes a tangible difference in the lives of young women, every single day.

We’re Looking for Someone Who Can:

• Build trauma-informed, empowering relationships with young women aged 16–25
• Support residents to access education, employment or training
• Assist with personal and emotional matters such as health, relationships, and wellbeing
• Co-facilitate life skills sessions and support group activities
• Work within safeguarding, risk management, and confidentiality frameworks
• Work flexible hours on a rota that includes evenings and weekends.

Who You Are:

• You have experience supporting young people or vulnerable individuals
• You understand trauma-informed care and are committed to inclusive, non-judgemental practice
• You’re emotionally resilient, calm under pressure, and a strong team player
• You’re confident using IT systems and can maintain accurate, professional case records
• You’re reliable, flexible, and passionate about improving young lives

To Apply:

Please visit our jobs page Impact Initiatives website

Additional Information:

· This post is open to women only, in accordance with Schedule 9, Paragraph 1 of the Equality Act 2010, due to the nature of the work delivering trauma-informed support to young women. We welcome applications from all women, including trans women.

· Impact Initiatives is committed to creating a diverse and inclusive workplace. We welcome applications from people of all backgrounds, including those from underrepresented groups such as people with disabilities, LGBTQ+ people, and people from Black and minoritised communities.

• This post is exempt from the Rehabilitation of Offenders Act 1974 and subject to an Enhanced DBS check.
• We regret that we are unable to sponsor applicants who do not already have the right to work in the UK.
• All interviews will be held in person – we are unable to accommodate virtual interviews.

Closing date: 5.00pm, 11 September 2026
Interview dates: During week commencing Monday, 14 September 2026

At Stewardship, we are passionate about equipping the Church and Christian charities with the financial tools and guidance they need to thrive. Our specialist services support a wide range of organisations, from small local churches to larger Christian charities, with annual incomes ranging from £25,000 to £1,000,000.

Stewardship is looking for an Accounts Examiner to join our growing Accounts Examination Team, helping clients prepare and review receipts and payments accounts, identify key financial and regulatory matters, and offer practical, thoughtful support that strengthens good financial stewardship.

This is a rewarding opportunity to use your finance skills in a mission-focused Christian charity, supporting a wide range of churches and charities across the UK. You will be highly organised, confident working with financial records and systems, able to communicate clearly, and committed to deadlines and excellent service.

This is full-time role of 35 hours per week, but part-time working would also be considered (minimum of 21 hours per week)

What You’ll Be Doing

• Undertake and oversee the preparation of year end ‘Receipts & Payments’ accounts for our client charities with income up to £500k.
• Undertake, or review, independent examinations of charity ‘Receipts & Payments’ accounts.
• Provide fee quotes to clients and monitor job costs against this budget. Provide explanations for variances from budgeted fees and negotiate additional fees if required.
• Review the information we receive to identify any significant financial and regulatory issues that need to be brought to attention of our client charities.
• Working collaboratively with a team of experienced accountants who share a passion for church and charity finance.
• Contributing to the continuous improvement of our services and resources.
• Provide ad hoc advice to client charities on a whole range of technical issues (which may include advice on bookkeeping, accounting issues and arrangements, internal controls, gift aid, taxation and regulatory compliance) where appropriate

What We’re Looking For

• Bookkeeping experience
• Experience of / a desire to be involved in Christian finance, working with church/charity finance teams, treasurers & trustees.
• Excellent communication skills and a heart for serving Christian organisations.
• Experience working with or within churches or Christian charities is highly desirable.
• A practising Christian, in line with the Occupational Requirement under Schedule 9 of the Equality Act 2010, who is committed to Stewardship’s Christian ethos.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Full-time, permanent contract
£28,644 per annum

The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.

We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.

We are looking for a Youth Support Co-ordinator to help deliver pastoral care and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. It blends practical organisation, careful administration and a young person-centred approach to embed NYO’s ethos into every aspect of delivery.

You will coordinate the recruitment, induction and deployment of our freelance Support Team, and provide high-quality administrative and logistical support for all youth-facing activities. You’ll be confident handling conversations with teenagers and their parents/carers, managing sensitive information with discretion, and supporting the smooth running of travel, accommodation and project logistics. You will also assist with casework administration, help deliver care plans with the NYO Nurse and project leads, and ensure accurate records in Salesforce.

This is an excellent early-career opportunity to play a key role in supporting young people’s wellbeing and development through music. You’ll work closely with colleagues across the organisation, and be a visible, supportive point of contact for young people and staff on the ground.

At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.

Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.

Deadline: 10am on Monday 14 September 2026

About the Role

A home is more than a property.  It’s the foundation for independence, security and belonging.

As Housing Manager at Norwood, you’ll provide a high-quality, compliant and person-centred housing management service across a portfolio of our supported living properties.

You’ll take ownership of the full tenancy journey, from allocation and sign-up through to tenancy sustainment and move-on.  But this role is about much more than managing agreements and processes.

You’ll build relationships with the people we support, understand what matters to them and help ensure their homes are safe, well maintained and appropriate to their individual needs.  You’ll conduct regular tenancy visits and property inspections, support people to understand their rights and responsibilities, and help resolve issues before they put a tenancy at risk.

Working closely with our Property and Operations teams, Registered Managers, families, advocates and external partners, you’ll bring together strong housing practice with an understanding of the individual.

Your impact will be clear: sustainable tenancies, safer homes, greater independence and a positive experience for the people who call them home.

About Norwood

Founded in 1795, Norwood is the oldest Jewish charity in the UK.  We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.

At Norwood, you will make a real difference every day.  You will be part of a supportive and inclusive team where kindness is shown in how we care, respect shapes how we work together, belonging ensures everyone feels valued, and empowerment enables people to thrive.

We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.

Who We Are Looking For

You’ll be an experienced housing professional who understands that good housing management starts with the person.

You’ll bring strong tenancy management experience and a sound understanding of housing law, regulation and compliance.  You’ll be confident managing the practical realities of a housing portfolio, including tenancy agreements, rent accounts, arrears, voids, repairs, inspections, tenancy breaches and disputes.

Alongside that technical knowledge, you’ll know how to build trust.

You’ll be able to adapt your communication to individual needs, explain sometimes complex housing matters clearly and make sure the people we support understand their tenancy, their rights and the choices available to them.

You’ll be comfortable working collaboratively with support teams, families, advocates, social workers, local authorities, housing providers and other partners to resolve issues and achieve positive outcomes.

Most importantly, you’ll combine professional judgement with a person-centred approach, recognising that behind every tenancy is someone’s home, independence and sense of security.

Your Day to Day

You’ll:

• Take ownership of a defined portfolio of supported living properties and manage the full tenancy lifecycle
• Conduct regular visits with tenants to review their tenancy, identify emerging issues and support tenancy sustainment
• Carry out property inspections during scheduled visits, identifying repairs, property condition and health and safety concerns
• Ensure tenancy agreements, records and documentation remain accurate, up to date and fit for purpose
• Deliver accessible tenancy sign-ups using approaches appropriate to individual communication needs, including easy-read information and visual aids
• Help tenants understand their rights, responsibilities and security of tenure
• Monitor rent accounts and manage arrears proactively
• Support tenants with Housing Benefit applications and other relevant benefits, including liaison or signposting to specialist agencies where appropriate
• Manage tenancy breaches, anti-social behaviour and disputes proportionately and with a trauma-informed approach
• Oversee allocations, voids and move-on arrangements
• Work with Property Services to make sure repairs and maintenance are addressed promptly
• Help ensure homes are safe, compliant, well maintained and appropriate for neurodiverse needs, including sensory considerations
• Build strong relationships with tenants, families and advocates
• Facilitate tenant engagement and ensure the tenant voice influences how services develop
• Promote independence, participation and community inclusion
• Identify and respond appropriately to safeguarding concerns
• Work collaboratively with social workers, support teams and other professionals
• Develop relationships with local authorities, housing associations, registered providers, private landlords and benefits agencies
• Contribute to audits, inspections, reporting and continuous service improvement

Qualifications, Training & Experience

Essential

You’ll bring:

• A housing qualification or be working towards one
• Effective tenancy management experience
• Experience delivering performance measures and improving customer service within a housing management environment
• Knowledge of exempt accommodation
• Strong knowledge and understanding of housing legislation and tenancy management
• Experience working collaboratively to deliver improvements for customers
• Understanding of the Renters’ Rights Act 2026
• Knowledge of safeguarding legislation
• Understanding of the Equality Act and inclusive practice
• Knowledge of health and safety compliance
• An understanding of neurodiversity, including autism, ADHD and learning disabilities
• Strong communication and interpersonal skills
• The ability to adapt your communication to individual needs
• Strong problem-solving and conflict-resolution skills
• Good organisation and workload management

Desirable

It would be advantageous if you also bring:

• Experience within supported housing or social care
• Knowledge of welfare benefits
• Experience working directly with neurodiverse people

Reward and Benefits

• 21 days annual leave + 8 Bank Holidays (FTE) + Jewish Festival Days
• Enhanced parental pay
• Employee Assistance Programme
• Health cash plan covering dental, optical, and therapy treatments, with virtual GP access, private consultations, and wellbeing tools via the My Medicash App
• Blue Light Card scheme access
• Cycle to Work scheme
• Free on-site parking
• A supportive, and experienced leadership team.

A bit more information:Norwood’s Broadway House, located at 80 - 82 The Broadway, Stanmore HA7 4HB, is the charity’s head office and main administrative base.

It brings together Governance, Leadership, Fundraising, Finance, People and Culture, and Marketing and Communications, providing coordination and support to Children & Family Services and Adult Services.

The office supports Norwood’s mission to help people with neurodevelopmental disabilities, their families, and children in need across London and the South East.  It is also the main point of contact for referrals, general enquiries, and charity business.

Safe Recruitment:  Norwood is committed to safeguarding and promoting the welfare of the children, young people, and adults we support.  This role is subject to safer recruitment checks in line with CQC Regulation 19, and appointment is conditional upon satisfactory pre-employment checks, including Right to Work in the UK and a DBS check appropriate to the role.

Looking to start or develop a career in sales and account management with an organisation that genuinely invests in your growth?

TPP Recruitment is supporting a well-established awarding organisation in the search for a Commercial Executive to join its commercial team. This is an excellent opportunity for someone with strong communication skills, a customer-focused mindset and the ambition to build a long-term career in business development and account management.

Whether you have some experience in sales, customer service or another client-facing role, or you're looking to take your first step into a commercial career, this organisation is open-minded about backgrounds and focused on potential.

Salary: £25,010 per annum
Employment type: Permanent
Working arrangements: Hybrid – Monday-Thursday in the Head Office in Lancaster, work from home on Fridays (flexible working options will be considered).
Working pattern: Full‑time, 35 hours per week
Other benefits:

• Generous bonus structure
• Significant autonomy and ownership of your region
• Extensive opportunities for career progression and professional development
• Join a supportive and collaborative commercial team
• Work for an organisation with a strong reputation across the education and skills sector

About the Organisation

TPP Recruitment is supporting a well-established UK awarding organisation that develops qualifications and learning solutions which support individuals, employers and training providers nationwide.

With a strong reputation for customer service and partnership working, the organisation is committed to growing its market presence while maintaining excellent relationships with existing customers.

About the Role

As a Commercial Executive, you will manage a portfolio of education and training provider accounts, acting as their primary point of contact and ensuring they receive an excellent customer experience.

You will be responsible for both customer retention and new business development, identifying opportunities to expand relationships while supporting customers throughout their journey.

The role is predominantly office-based and relationship-focused, with customer engagement taking place mainly via telephone, email and online meetings rather than extensive travel.

Key Responsibilities

• Managing and developing a portfolio of customer accounts
• Building strong relationships with existing and prospective customers
• Achieving customer retention and new business targets
• Identifying opportunities to grow customer spend and engagement
• Maintaining accurate customer records using CRM systems
• Providing exceptional customer service and resolving customer enquiries
• Monitoring sales pipelines and forecasting activity
• Conducting gap analysis and identifying commercial opportunities
• Collaborating with internal teams to deliver excellent customer outcomes
• Supporting conferences, events and webinars when required

Skills / Experience Required

• Excellent verbal and written communication skills
• A commitment to delivering outstanding customer service
• A positive, proactive and enthusiastic approach
• Strong organisational and prioritisation skills
• Confidence building relationships with customers
• The ability to work towards targets and deadlines
• Good IT skills, including database or CRM systems
• A willingness to learn and develop within a commercial environment
• A collaborative approach to working with colleagues

Previous experience in a sales, account management, customer service or business support role would be beneficial but is not essential.

To Apply

• Please submit your CV

Interview Process

The interview process will vary depending on location:

• Candidates based near the organisation's Northwest office will attend a single in-person interview
• Candidates based further afield will complete a two-stage process, comprising an online interview followed by a final in-person interview

As part of the selection process, shortlisted candidates will be asked to deliver a presentation outlining their proposed first 30, 60 and 90 days in the role.

Deadline

• Applications are being reviewed on a rolling basis until the position is filled.
  • Early application is recommended.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The Fundraising and Relationships Coordinator will play a key role in fundraising The role has two key purposes, to increase Derbyshire Mind's income through a range of fundraising activities, and to expand Derbyshire Mind's online and promotional activities to support fundraising.

The above will be through proactively seeking new fundraising individuals, groups and opportunities, building and maintaining relationships with all donors, and developing and delivering a calendar of key fundraising events for Derbyshire Mind.

This will also include online promotional work, such as updating the website and social media activity, as part of the wider team.

Location: London (hybrid, 3 days/week in the office)

Contract: permanent, full-time

Salary: Range £108,457 - £119,517, inclusive of annual bonus per annum.  For an exceptional candidate with substantial relevant experience, appointment may be made towards the upper end of the salary.

Are you an accomplished finance leader looking to shape the future of a global organisation?

The International Transport Workers' Federation (ITF) represents nearly 20 million transport workers through more than 700 affiliated trade unions in over 150 countries. Working across every transport sector, we campaign for better rights, safer workplaces and fairer conditions for transport workers worldwide.

We are seeking an exceptional Finance Director to provide strategic financial leadership for one of the world's leading international trade union federations.

Working closely with the General Secretary, Executive Board and elected officials, and reporting to the Director of Operations, you will play a pivotal role in ensuring the ITF remains financially sustainable, resilient and well-governed.

This is an opportunity to shape the financial strategy of a complex international organisation, lead an experienced finance function and provide trusted advice that influences decisions across the organisation.

The Role

As Finance Director, you will lead the ITF's global finance function and oversee the financial stewardship of the ITF Group and its parent organisation, subsidiaries and branches.

Working across a complex international organisation, you will ensure the organisation's financial sustainability while providing strategic leadership across financial planning, governance, investments, compliance and organisational performance.

You will help translate organisational priorities into long term sustainable financial strategies, providing high-quality financial insight that supports effective decision-making by the General Secretary, Executive Board, Congress and senior leadership.

Alongside leading an experienced finance team, you will drive continuous improvement across financial systems, reporting and controls, ensuring the organisation remains agile, compliant and well positioned to support its membership.

What you'll do

As Finance Director, you will:

• Lead the strategic financial direction of the ITF, ensuring long-term financial sustainability.
• Develop financial strategies that support organisational priorities, future growth and organisational resilience.
• Provide trusted financial advice and strategic reports to the General Secretary, Executive Board, Congress, elected officials and senior leadership.
• Lead treasury management, including oversight of the ITF's investment portfolio, reserves and fixed assets.
• Ensure robust financial governance through effective internal controls, financial reporting and regulatory compliance.
• Oversee statutory financial reporting, tax compliance and relationships with external auditors, ITF lay auditors and other independent auditors.
• Coordinate the development of global financial policies, standards and financial management guidance across the organisation.
• Strengthen financial accountability and governance across the ITF's eleven regional offices.
• Lead the continuous development of modern financial systems that support organisational performance, decision-making and future growth.
• Provide strategic financial analysis to support major organisational initiatives, investment decisions and long-term planning.
• Lead and develop a high-performing international finance function, creating a culture of collaboration, accountability and continuous improvement.
• Work collaboratively across the organisation to identify opportunities to improve financial effectiveness, efficiency and value for money.

About You

You will be a strategic and hands on finance leader who combines professional credibility with sound judgement, collaborative leadership and the ability to influence at the highest levels of an international organisation.

You will bring substantial experience of leading financial matters  within a complex organisation and will be equally comfortable discussing long-term strategy with senior leaders as you are ensuring strong financial governance and compliance.

You will have:

• A professional accounting qualification and membership of a UK or internationally recognised accounting body (ACA, ACCA, CIMA or international equivalent).
• Significant post-qualification experience in senior finance leadership roles.
• Extensive experience of board governance, audit, treasury management, investment oversight and risk management.
• Strong experience of financial planning, budgeting, forecasting, reporting and financial control.
• Experience of ensuring compliance with UK financial, tax and regulatory requirements within a UK-regulated organisation.
• Experience leading finance within a complex organisation, ideally with international operations and multiple jurisdictions.
• Experience of developing financial strategy that supports organisational growth and long-term sustainability.
• A successful track record of leading organisational change and continuous improvement.
• Experience of building, motivating and developing high-performing professional teams.
• Excellent communication, presentation and influencing skills, with the ability to explain complex financial issues to a wide range of audiences.
• Strong digital skills and experience of modern financial systems and Microsoft Office applications.
• A willingness to travel internationally and work flexibly when required.

Desirable

• Experience working within an international not-for-profit, membership or trade union environment.
• Experience working with donors and donor compliance requirements.

Why join the ITF?

This is more than a Finance Director role.

You'll help shape the financial future of an organisation that works every day to improve the lives of transport workers across the globe.

You'll join a collaborative senior leadership team, influence strategic decision-making at the highest level and lead a finance function that enables the ITF to deliver its mission with confidence, integrity and impact.

In return, you'll have the opportunity to work internationally, contribute to meaningful organisational change and play a central role in ensuring the long-term success of one of the world's leading global trade union federations.

Our Commitment

The ITF is committed to building an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from all qualified candidates regardless of age, disability, gender identity, marital status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

Inclusion and Diversity Manager

House of Lords – Inclusion and Diversity Team, Human Resources

BELONG HERE. TOGETHER, WE MAKE PARLIAMENT HAPPEN.

As an Inclusion and Diversity Manager in the House of Lords, you’ll play an important role in supporting the UK’s parliamentary democracy. Your work will help Members and colleagues carry out their responsibilities effectively — contributing to something bigger than any one role.

You’ll be part of a collaborative community, working alongside colleagues from a wide range of professions. Together, we make Parliament happen.

You’ll be based on the Parliamentary Estate in Westminster — a unique working environment shaped by history and powered by the people who work here today.

What you’ll be doing

In this role, you’ll:

• Contribute to a dynamic, high-performing Inclusion and Diversity team that supports the Administration’s value of inclusivity and executes initiatives that deliver on organisational inclusion priorities.
• Support a range of internal networks and programmes to champion diverse voices in the House of Lords and contribute to a positive workplace culture.
• Advise and guide colleagues to access the support they need to thrive in the workplace.
• Work with other functions in HR to draft guidance and policies that support an inclusive working environment and encourages inclusive leadership.

What we’re looking for

We’re looking for someone who can bring their skills and experience to make a meaningful contribution here.

You’ll have:

1. An interest in the House of Lords – Demonstrable interest in and commitment to the role of the House of Lords in parliamentary democracy.
2. Experience with inclusion and diversity – Specialist knowledge and experience working in an inclusion and diversity function, including experience delivering measurable improvements through inclusion and diversity initiatives.
3. Proficiency in strategic working – Experience contributing to and executing initiatives related to strategic objectives. The ability to assess the effectiveness of initiatives and adapt them to meet strategic aims.
4. Competency in project management – Demonstrable ability to independently manage projects and programmes, including their design, delivery, and review to quality, time and budget, alongside “business as usual” and reactive work.

It would be even better if you have (or are willing to learn) the:

• Stakeholder management skills – Proven ability to build effective working relationships with a wider range of stakeholders, including team members, senior leaders, and colleagues from different backgrounds.
• Ability to problem solve – High level of initiative and adaptability, including the ability to pick up work on short notice, offering resolutions and advice on inclusion and diversity-related issues.
• Ability to act with professionalism, tact and discretion – Demonstrable competence in managing sensitive issues tactfully and in alignment with the House of Lords Impartiality Guidance, representing the team with professionalism.

For full details, please see the job description.

What you’ll get in return 

Working at the House of Lords means joining a community that values your wellbeing, growth and contribution. 

You’ll benefit from: 

• 30 days annual leave (rising to 35 after one year) 

• Generous Civil Service pension scheme 

• A comprehensive Parliamentary health and wellbeing programme 

• Access to a wide range of learning and development opportunities across diverse professions 

• The chance to witness democracy in action and work in a place of historic national significance 

The work we do is vital to the House of Lords — the second chamber of the UK Parliament. It plays a critical role in making laws, scrutinising government, and providing independent expertise on national issues. 

Ready to apply? 

If you’re looking for an employer where you can belong, grow and thrive, we’d love to hear from you. 

Please complete your online application by 23:59 on 8 September 2026. We recommend that your application answers do not exceed 300 words.

Are you passionate about using your business development, marketing and fundraising skills to make a real difference? Do you have the energy and entrepreneurial flair to help our charity reach its potential?

About us

Claremont Project is an arts, mental health and wellbeing charity based in Angel, Islington, supporting mostly older adults. We support around 900 members aged from 55 to 101, many of whom face challenges with their mental or physical health, live with disabilities and first come through our doors feeling profoundly lonely and isolated. Our mission is to give people a chance to shine and to live happier, healthier and more connected lives: We nurture a welcoming and inclusive community where people in later life can flourish and feel like they matter.

We do this through:

• A vibrant programme of free and low-cost classes and activities

• Over 100 special events, concerts and parties each year

• A low-cost psychotherapy service

• A social prescription service offering personalised support to vulnerable adults

• Facilitating financial support for those in hardship

With a history stretching back to 1819, Claremont is standing at a pivotal crossroads. Our 2026-2029 strategy sets our ambition to become a financially resilient organisation: A community anchor, with a diversified business model which means we can assure our members that Claremont will always be there for them.

About the role

The Business Development and Fundraising Manager will play a crucial role in delivering a key pillar of our strategy: to build Claremont’s financial strength and sustainability.

The purpose of the role is to increase Claremont’s income from hall hire, therapy room hire, office lettings and donations, so that we can strengthen our much-loved services for vulnerable people.

By tapping into unrealised revenue streams (especially from in our large and centrally located building) the Business Development and Fundraising Officer will bolster our independence and ensure that our services are not put at risk when grants come to an end.

Key relationships:

• CEO

• Buildings and Facilities Manager

• External hirers and prospective hirers

• Tenants and prospective tenants

• Individual givers

Key Responsibilities

1. Business Development, Marketing and Promotion

• Develop and implement marketing initiatives to increase bookings for Claremont's halls and meeting rooms.

• Promote our hire spaces across online platforms (such as TagVenue and Sharesy), build new partnerships, and grow bookings through local networking and word-of-mouth.

• Improve our online presence and promotional materials by creating engaging content, including photography, video tours, signage and marketing literature.

• Support the marketing and promotion of office space rentals, responding to prospective tenant enquiries and assisting with the lettings process.

• Monitor booking trends and recommend new opportunities to maximise bookings and income.

2. Customer Engagement and Venue Hire

• Work closely with the Facilities Manager to respond promptly and professionally to enquiries about hall and room hire.

• Welcome new hirers, deliver customer inductions and support them throughout the booking process.

• Build strong relationships with regular customers, identifying opportunities to improve their experience and encourage repeat bookings.

• Help coordinate office space lettings and provide an excellent experience for prospective and existing tenants.

• Continuously review and improve the customer journey, using feedback to enhance Claremont's venue hire and lettings offer.

3. Fundraising and Individual Giving

• Work with the Head of Operations to plan and deliver fundraising events, including the Claremont Exhibits Private View, Craft Fairs and new legacy programme activities.

• Develop and administer processes for Gift Aid and individual donations, ensuring records are accurate and compliant.

• Explore innovative ways to increase individual giving, improve donor engagement and reduce barriers to giving using digital tools.

• Support the development of Claremont's legacy giving programme and wider fundraising initiatives.

4. Operational Support

• Be an active member of Claremont's small team, contributing to the smooth day-to-day running of the centre.

• Provide occasional front desk cover during staff absences, welcoming visitors and responding to enquiries.

• Assist with setting up and packing away rooms and equipment for activities and events when required.

• Support the successful delivery of centre events and activities, working flexibly to meet operational needs.

• Undertake other duties appropriate to the role that contribute to Claremont's mission and objectives.

Person Specification

With energy, passion, and entrepreneurial flair, you’ll be looking to take the next step and build your skills as in business development and fundraising professional.

Essential Criteria

Experience

• Experience of business development, marketing, sales, fundraising or customer engagement in the charity, public or commercial sector.

• Experience of promoting services or venues and achieving measurable improvements in customer engagement and income.

• Experience of providing excellent customer service and building positive relationships with a wide range of stakeholders.

• Experience of organising projects from planning through to delivery.

• Experience of using digital tools and technology to promote services or support customers.

Knowledge

• Understanding of marketing and business development principles.

• Understanding of the importance of excellent customer experience and relationship management.

• Knowledge of fundraising methods, individual giving or donor stewardship, or a willingness to develop expertise in these areas.

• Ability to use digital tools for marketing and bookings management, with knowledge of (or ability to teach themselves) Wordpress and video editing.

Skills and Abilities

• Excellent interpersonal and communication skills, with the ability to build relationships with customers, tenants, partners, donors and colleagues.

• Strong organisational skills with the ability to manage multiple priorities and meet deadlines.

• Ability to identify opportunities to increase income and improve services.

• Strong written communication skills, with the ability to produce engaging promotional content and correspondence.

• Ability to work independently, take initiative and solve problems creatively.

• Ability to analyse information, monitor performance and make recommendations for improvement.

• Flexible and willing to contribute to the wider work of the organisation, including occasional evening or weekend events where required.

Personal Attributes

• Enthusiastic, proactive and self-motivated.

• Friendly, approachable and committed to delivering excellent customer service.

• Creative and entrepreneurial, with a willingness to generate new ideas and improve existing ways of working.

• Collaborative team player who is equally comfortable working independently.

• Adaptable and resilient, with a positive, can-do attitude.

• Committed to the values and mission of Claremont.

Desirable Criteria

Experience

• Experience of working in a charity or community organisation.

• Experience of venue hire, hospitality, property lettings or facilities management.

• Experience of fundraising, donor engagement or administering Gift Aid.

• Experience of managing partnerships or developing new business opportunities.

Knowledge

• Understanding of legacy fundraising, individual giving and Gift Aid.

• Knowledge of local community organisations, businesses and networks.

Qualifications

• A qualification in marketing, business, fundraising, communications or a related discipline; or equivalent relevant experience.

This job description is neither prescriptive nor totally inclusive of all the possible tasks or roles that are or may be expected of the post holder. The post holder may be from time to time called upon to undertake other tasks not explicitly stated here but which are consistent with the nature of the post and of Claremont’s work.

Deadline for applications: 5pm on Monday 28th September

Interviews: Thursday 8th and Friday 9th October