Head of communications and community engagement jobs
Lead on the development of fundraising support to our 42 cathedrals. A test-and-learn role, with a discovery phase, pilot delivery and the strategic development of programmes, resources and training that are proven to grow fundraised income.
Description
This role is to develop the fundraising support we offer our 42 cathedrals. Church of England cathedrals play a uniquely significant role in national, civic and spiritual life, serving first and foremost as centres of Christian worship and the seat of the bishop, but also as some of the country's most important cultural and community institutions. They act as focal points for diocesan life and as places where people gather for major moments of public celebration and grief, while also contributing extensively to education, music, heritage, tourism and local economies. Their scale, history and openness mean they attract millions of visitors, many of whom are not regular churchgoers, offering space for reflection, creativity and engagement with the Christian story.
However, this breadth of purpose brings significant challenges: cathedrals must balance worship with growing expectations as civic and cultural venues, operate in an increasingly secular and diverse society, and maintain complex historic buildings with limited and often uncertain funding. With many facing structural financial deficits and high costs for maintenance and staffing, alongside reliance on fundraising, grants and visitor income, their long-term sustainability depends on improving and expanding their fundraising activity and successfully developing new income streams while safeguarding their core mission and heritage.
This role is deliberately designed as a test-and-learn function. Its future scope and resourcing will be shaped by the evidence generated through its work. There is a clear expectation that, subject to demonstrated impact, this role will contribute to the development of a sustainable and appropriately resourced model of fundraising support for cathedrals across the Church of England.
This role is a three year fixed term contract.
Closing Date - 19th July 2026
Interviews will take place in Church House, London, on Wednesday, 29 July 2026.
Responsibilities
The Head of Cathedral Fundraising Development is a newly established role within the Giving Directorate and working alongside the B&C team, responsible for strengthening and developing fundraising capacity across the 42 mainland cathedrals of the Church of England. This role is funded for an initial 3-year period, and there is an expectation this work will grow and develop during this period should the audit and piloting of support in the first twelve months identify the need for ongoing support.
Reporting to the Director of Giving (who will line manage you, agree your work plans and development, and who you will be responsible to for the successful delivery of the agreed work plans) and also accountable to the Director of Bishoprics & Cathedrals (to ensure the work meets the needs of the Bishoprics & Cathedrals department, and aligns with their various work streams), this role will lead a programme of discovery, pilot delivery, and strategic development to determine the most effective models of fundraising support for cathedrals. The postholder will work closely with cathedral leaders, development teams, and national colleagues to build confidence, test approaches, and develop scalable solutions grounded in demonstrable impact. This testing of approaches will involve engaging with, and supporting, cathedrals in their fundraising approaches to high net worth individuals, grant making trusts and others, so that tangible evidence of impact can be seen.
Strategic Development
- Lead a structured audit of fundraising capacity, resources, and opportunities across the cathedral network
- Analyse findings to identify strategic priorities, gaps, and opportunities for development
- Develop a compelling vision and roadmap for national cathedral fundraising support
Pilot Design and Delivery
- Assimilate existing data from cathedrals, the NCIs and others to help shape fundraising pilots so they align business needs with the wider mission of cathedrals
- Design and implement a range of pilot initiatives to test different models of fundraising support (e.g. advisory, shared services, training, or targeted interventions) and to work with a small number of cathedrals to seize immediate opportunities
- Evaluate the effectiveness and impact of pilots, using both qualitative and quantitative measures
- Iterate and refine approaches based on evidence and learning
Stakeholder Engagement
- Build strong, trusted relationships with cathedral Deans, Development Directors, Chapters, and senior lay leaders
- Work collaboratively to understand local context and tailor support accordingly
- Act as a credible and influential ambassador for fundraising development across the cathedral network
- Ensure regular visits to cathedrals to develop relationships and build credibility
- Liaise with other Cathedral stakeholders (such as the AEC) to ensure strong alignment of outcomes
- Ensure effective co-ordination with national marketing initiatives of the AEC and others to ensure maximisation of impact
Cross-Directorate Collaboration
- Work closely with colleagues across the Giving Directorate to maximise opportunities for cathedrals to benefit from national initiatives, tools, and resources
- Ensure alignment between cathedral fundraising development and wider giving strategy
Partnership with Bishoprics & Cathedrals
- Work in close partnership with the Bishoprics & Cathedrals Department
- Provide regular progress updates to the Director of Bishoprics & Cathedrals
- Contribute to the development of future funding proposals and bids
Impact, Business Case, and Growth
- Develop a robust evidence base to demonstrate impact and value, including evidence of money raised for cathedrals because of this role, as well as evidencing greater awareness of funding opportunities within the cathedral network and documenting new opportunities for funding that this role has established
- Produce clear recommendations for future investment and resourcing
- Shape proposals for scaling successful approaches across the cathedral network
About You
Essential Experience
- Significant experience in senior fundraising roles (philanthropy, trusts, or institutional fundraising)
- Track record of developing or scaling fundraising capability within organisations
- Experience working with senior stakeholders and influencing without direct authority
- Experience operating in complex, multi-stakeholder environments
- Experience designing and evaluating programmes or pilots
Desirable Experience
- Experience working with cathedrals, heritage organisations, or within the Church of England
- Experience of national or network-wide programme development
- Experience contributing to funding bids or strategic investment cases
Skills and Abilities
- Strategic thinking: Ability to translate insight into practical, scalable solutions
- Influencing and relationship-building: Able to quickly build credibility and trust with senior leaders
- Analytical capability: Strong ability to assess capacity, diagnose issues, and evaluate impact
- Programme design: Experience creating and managing pilots or innovation programmes
- Communication: Excellent written and verbal communication, including reporting to senior stakeholders
- Collaboration: Ability to work across teams, departments, and organisational boundaries
- Adaptability: Comfortable working in a new, evolving role with high levels of ambiguity
Personal Attributes
- Credible, confident, and able to operate at senior levels
- Curious and insight-driven, with a strong learning mindset
- Resilient and self-starting, able to shape work in an emerging area
- Work effectively remotely as part of a wider dispersed team
- Committed to the mission and values of the Church of England
Qualifications
- Degree level qualification or equivalent
- Relevant professional qualification (e.g. Chartered Institute of Fundraising) or equivalent experience
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Role purpose
To lead the creation, development and optimisation of high-quality, audience-targeted content that supports marketing campaigns, strengthens brand awareness, and enhances engagement across a growing and increasingly diverse range of stakeholders.
The role will address current capacity gaps within the Marketing and Communications team by generating, repurposing and managing multimedia content that supports programme promotion, brand storytelling and organisational positioning.
Key relationships
- Marketing and Communications Manager (line manager)
- Head of Marketing and Communications (dotted line)
- Business Development department, Innovation team, QA and Standards team, Programme Delivery team
- Centres, particularly Centres of Excellence
- External stakeholders (partners, educators, young people)
- Internal staff contributing to content
Key responsibilities
Campaign Support:
- Work closely with the wider Marketing and Communications team to provide content for campaigns and central communications
- Support delivery of increased campaign volume, scale and impact
Content Optimisation and Repurposing:
- Repurpose content into multiple formats for use across channels (social, email, web, campaigns etc.)
- Ensure content is effectively reused to maximise reach and value
- Maintain a pipeline of diverse content to support audience segmentation
Content Creation and Development:
- Develop multi-format content (video, written, visual, digital) tailored to different audiences and sectors
- Generate evergreen content that can be reused and adapted across campaigns and channels
- Produce content that supports strategic content aims
Stakeholder Engagement:
- Build and manage relationships with internal and external stakeholders to generate authentic, impactful content
- Facilitate user-generated content, including youth voice and partner contributions
Insight and Continuous Improvement:
- Gather feedback from stakeholders and audiences to refine content effectiveness
- Contribute to test-and-learn approaches to improve engagement and conversion
- Monitor performance indicators such as engagement rates, CTRs and website traffic
People management responsibilities
- No direct line management responsibility
- Will support coordination of contributors (internal staff, partners, freelancers where applicable)
Skills and experience – essential
- Ability to coordinate multiple projects and deadlines
- Experience in content creation across multiple formats (digital, video, written)
- Strong copywriting and storytelling skills
- Ability to tailor content to different audiences and sectors
- Experience working with stakeholders to generate content
- Understanding of marketing and communications principles
Skills and experience – desirable
- Experience capturing content on location
- Experience with brand development and positioning
- Knowledge of content performance analytics
- Experience in education, youth, or sport sectors
Training and qualifications
- Experience in marketing, communications, media or related field
- Ongoing professional development in content, marketing or digital communications desirable
Development/career pathways for this role
- Progression into Senior Content or Campaign roles
- Development into Marketing and Communications leadership pathways
Personal qualities – for all roles in the Leadership Skills Foundation
- Self-motivated and able to work autonomously
- Customer focused
- Effective and confident communicator
- Proactive in approach and able to work on own initiative both collaboratively and independently
- Adaptable to operational requirements and willing to learn
Personal qualities – specific to this role
- Creative thinker with strong storytelling instincts
- Highly organised with attention to detail
- Curious and proactive in identifying content opportunities
- Comfortable engaging with a wide range of stakeholders
- Resilient and adaptable in a fast-paced environment
Empowering every young person to shape their future and lead their communities.



The client requests no contact from agencies or media sales.
We are looking for a proactive self-starter to sit within a high-performing team working to raise awareness of SSAFA’s support in the South West Region of England to those in the Armed Forces Community who need it most.
With the ultimate objective being to grow SSAFA’s presence, profile, and identity, the role is responsible for all marcomms activation in the region. The role holder will work to deliver the central Fundraising, Marketing & Communications strategy.
This role reports to the Head of Communications with close alignment with colleagues across the marcomms directorate. The marcomms manager will be responsible for managing marketing campaigns in the South West Region of England and promoting SSAFA’s fundraising initiatives and services. You’ll identify the areas of greatest impact and cut through, deliver integrated awareness campaigns and secure media coverage of fundraising events. Crucially, you’ll be able to identify stories which resonate with our target audience and write calls to action.
With a heavy focus on media and PR activity, key to the role is building strong relationships and contacts with relevant stakeholders in your region including media representatives, employees, volunteers, and case study beneficiaries.
About the team
The Communications team is a small but dynamic group of individuals with strong skillsets across Public Relations, Storytelling (case studies) and Internal Communications. The team is a mix of ex-forces and civilians, and they are always sharing knowledge and expertise with each other.
You will work closely across all directorates within SSAFA, with a focus in South West, to garner information and create compelling marcomms campaigns and activities to raise awareness of SSAFA’s work.
About you
You will be a highly motivated and creative communicator with a proven track record of delivering impactful PR and marketing campaigns. As a natural storyteller with strong media instincts, you will excel at securing high-profile coverage and elevating our brand presence. You will be a confident relationship builder, skilled at engaging stakeholders across the region, from media contacts to volunteers and case study beneficiaries. You will also be able to work independently while staying closely aligned with teams across fundraising and communications, demonstrating proactivity and the ability to manage multiple projects effectively.
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on Monday 15 July 2025.
Interviews: TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.
About the Role
As we scale, we are looking for a Head of Operations to provide operational leadership to ensure the charity operates effectively, compliantly and sustainably in line with its mission and ethos. Working closely with the CEO, you will support the translation of the vision into reality by building strong foundations, enabling effective delivery, and supporting the scaling of the organisational from a regional base to a nationally impactful charity.
This is a pivotal role shaping how BeSpace grows. You will lead on strengthening systems, people, governance and operational delivery embedding accountability, and continuous improvement.
In this role, you will:
Strengthen governance, risk and compliance
· Develop and maintain robust governance frameworks and ensure legal and regulatory compliance
· Embed effective risk management processes
· Oversee key compliance areas including safeguarding, GDPR and reporting
Build operational systems and infrastructure
· Develop and implement scalable systems, processes and internal controls
· Improve data management (including CRM) and strengthen reporting
· Contribute to ensuring operational readiness to support national growth
· Work with external providers on IT and financial system integration
Lead people, culture and organisational development
· Oversee recruitment, onboarding and retention of a high-performing team
· Strengthen performance management and accountability frameworks
· Support and foster a values-led, healthy team culture aligned with BeSpace’s mission
Enable delivery, impact and growth
· Strengthen operational support for programme delivery and expansion
· Support the translation of strategic ambitions into practical systems and ways of working
· Improve data insight to inform decision-making
· Support development of fundraising infrastructure.
Contribute to wider organisational life
· Work collaboratively across the team to support evolving priorities
· Act as an ambassador for BeSpace’s values and Christian ethos
About You
We are looking for someone who:
· Has experience in operations, programme or an organisational role with increasing responsibility or has had operational leadership, ideally within a growing or changing organisation
· Has good experience in developing systems, processes and organisational infrastructure
· Can work closely with a CEO to translate vision into operational delivery
· Has excellent organisational and project management skills
· Is proactive, collaborative and relational leader who builds strong teams and culture
It would be a bonus if you:
· Are an experienced operational leader motivated by impact, flexibility, and supporting the growth of a mission-led organisation
· Have significantly enabled the scaling of a regional organisation to national growth operationally.
· Have experience in fundraising systems or donor management
Purpose of the role
Are you passionate about how digital communications can be leveraged to help even more people understand the role and importance of churches and to encourage and support those who are caring for these historic buildings? We are looking for a part-time Communications Officer to join our small Communications Team at the National Churches Trust. You will help plan, write, build and send our regular newsletters, manage our photo library and permissions, and support us in making sure our website is up-to-date, accurate and accessible.
If you are a good communicator and writer, you understand the importance of UX design and supporter journeys, and you want to use your skills to help keep churches open and in use, then this could be the role for you.
Hours of Work: Part-time, 21 hours per week split over three days, working Tuesday, Wednesday and Friday.
Introduction to the National Churches Trust
We want to keep the UK’s wonderful collection of church buildings well maintained, valued and in use. Working on the ground in all four nations, we support churches of all denominations. Our vision is to see open churches thriving at the heart of their communities.
Our mission:
• We Speak Up: churches are valued and supported
• We Build Up: churches are well maintained, adaptable and in good repair
• We Open Up: churches are sustainable, open and welcoming
Our values:
• Being straightforward in responding to others’ needs
• Providing support that makes a difference
• Joining forces to achieve greater impact
• Driving change that brings our vision closer
Please note, we are not looking for any freelancers to fulfil this role.
For more information, download the job description supporting document. To apply, visit our careers page via the Apply button.
Closing date: Midnight on Sunday, 12 July 2026.
Interviews: Thursday 23 or Friday 24 July 2026 in Westminster, London.
Thank you for your interest in the National Churches Trust and our mission to see open churches thriving at the heart of their communities. We look forward to hearing from you.
Head of Income Generation and Communications
We are seeking an experienced fundraising and communications leader to drive sustainable growth, develop new income streams and strengthen organisational impact.
Position: Head of Income Generation and Communications
Salary: £30,600 (£51,000 FTE)
Location: Essex (Hybrid Working)
Hours: Part Time, 22.5 hours per week
Contract: Permanent
Closing Date: 17th July 2026
About the Role
This is an exciting opportunity for an experienced fundraising or communications professional who wants to make a genuine difference in a values-led organisation.
Reporting to the Chief Delivery Officer and working closely with colleagues across the organisation, you will lead fundraising, public sector contracting and communications activity. From securing new income streams and developing strategic partnerships to increasing organisational visibility, you will play a key role in ensuring future sustainability and growth.
This is a varied, hands-on role where you will combine strategic leadership with practical delivery, supporting a small and flexible team to maximise impact.
Key responsibilities include:
- Leading fundraising, contract tendering and communications functions
- Developing and growing income from grants, corporate partnerships, community fundraising and statutory contracts
- Building strategic partnerships that strengthen services and expand reach
- Overseeing communications and marketing activity to increase awareness and engagement
- Provide leadership and support to a high-performing team.
- Report on performance and ensure income generation remains sustainable.
About You
You will be an experienced leader with a strong understanding of fundraising and relationship management. You may already be working at Head of level or be ready to take the next step in your career.
You will bring:
- Experience across a range of fundraising disciplines, particularly grants, corporate and community fundraising
- Strong relationship-building and influencing skills
- Experience developing partnerships and identifying new opportunities
- Financial awareness and confidence managing budgets and resources
- Previous experience leading and developing teams
- Strong communication skills with the ability to engage a range of stakeholders
- A proactive, collaborative and solutions-focused approach
Experience of public sector tendering, commissioning or contract management would be advantageous.
About the Organisation
This values-led organisation supports autistic people and individuals with learning disabilities to live fulfilling lives and be part of inclusive communities.
With a strong focus on innovation, partnership working and improving outcomes, the organisation is committed to building sustainable services that enable people to thrive and achieve their aspirations.
Benefits include flexible working options, pension scheme, training and development opportunities, Employee Assistance Programme, Blue Light Card and free on-site parking.
Although this role is advertised on a part-time basis, increased hours may be considered for the right candidate. Conversations about flexible working and hours are welcomed during the interview process.
Other roles you may have experience of could include: Head of Fundraising, Head of Development, Head of Partnerships, Head of Income Generation, Fundraising Manager, Business Development Manager, Director of Fundraising, Head of Communications, Head of Marketing and Fundraising, Strategic Partnerships Manager.
If you're passionate about creating sustainable growth and helping communities thrive, we'd love to hear from you.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Job Title: Head of Communications, Atlantic Institute
Location: Rhodes House in central Oxford, Hybrid Working 2 days per week
Contract: Permanent
Hours: Full-time
Salary: £70,000 - £75,000 per annum
Reports to: Executive Director
We have an exciting opportunity for a Head of Communications to join the Atlantic Institute based at the Rhodes Trust, Oxford. This role will ensure that the work and profile of Fellows and Programs are seen and heard, and that it helps define agendas, inform policy and contribute to systemic change.
The role is a member of the Atlantic Institute's leadership team, contributing to organisational culture and the successful delivery of the Institute's strategic priorities. Strong leadership and people management skills are essential, with the ability to lead, develop and motivate teams, build collaborative relationships and support colleagues through change.
We are looking for the successful candidate to start with us in as soon as possible.
The role
This role will bring cohesion to all Institute communications, providing a clear narrative of impact and influence, and positioning the Atlantic Fellows community as a global space for thought leadership and values-based convening.
Role responsibilities;
• Detail and deliver a cohesive narrative of the Atlantic Fellows community.
• Provide strategic direction for institutional narratives, thought leadership priorities and audience engagement frameworks across the Atlantic Fellows community.
• Provide senior oversight of editorial standards, co-designing with Fellows and Programs a mechanism to determine how work is amplified in line with the strategic direction of the Institute. Ensure that all public-facing and internal content is aligned with the values of the Atlantic Institute, and serves a clear purpose to support the strategic direction.
• Contribute as an active member of the leadership team, shaping organisational strategy, priorities, and decision-making beyond the communications remit.
• Collaborate with the Director of Lifelong Fellowship to support delivery of program priorities for the global Atlantic Fellows community.
• Ensure regular communications to Fellows, Programs staff and Institute staff as well as Atlantic Institute Governing Board, Global Fellows Advisory Group and others are clear, timely and in line with the Institute’s communications protocol.
• Develop, deliver, evaluate and refresh communications approaches for the Institute in consultation with the Executive Director.
• Lead the development of long-term institutional communications, reputation and stakeholder engagement strategies aligned with the Institute’s strategic priority
• Provide visible, values-led leadership, role modelling collaboration, accountability, and inclusive ways of working across the Institute.
Please see the job description for more responsibilities
Essential skills, experience and qualifications:
• Significant experience leading communications across a diverse audience, including developing, delivering and evaluating communication strategy.
• Experience of building a brand profile and raising visibility of networks in the NGO sector.
• Media relations experience alongside knowledge of effective digital comms strategies and platforms.
• Attention to detail and high standards of communications content
• Experience managing a team, with effective strategies for delegation, motivation and staff development.
Desirable skills and experience:
• Well networked within NGO or charity organisations, with an understanding of the challenges being faced by those advocating for systemic change for equity globally.
• Understanding of the sensitivities of operating as a UK charity in the equity space.
About us
The Atlantic Institute is a partnership programme of the Rhodes Trust and was established in 2016 with the support of The Atlantic Philanthropies. The Atlantic Institute is part of an ecosystem of Atlantic Fellows Programs which was established with a shared mission: to empower catalytic communities of emerging leaders to advance fairer, healthier, more equitable societies.We do this by providing Atlantic Fellows and Atlantic Fellows Program staff with the networks, architecture and resources to connect, learn and act to address the underlying systemic causes of inequity – locally and globally.
Benefits of working with us
• 30 days annual leave (pro rata) plus 8 bank holidays
• Competitive pension scheme
• Generous family leave schemes
• Private health insurance
• Employee Assistance Programme
• Personal development opportunities
• Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford.
• Cycle to work scheme
• Electric car scheme
If you would like to find out more, please click ‘apply’ to view the full job description and to find the link to apply. Please send us your CV and a covering letter. Please note, this advert will close on 26 July 2026. Interviews are likely to take place w/c 3 August 2026.
If you have any issues with submitting your application, please email the Recruitment team.
The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief.
The client requests no contact from agencies or media sales.
Community Builder (Community Development) – Leeds
People-focused community engagement role supporting the armed forces community to connect, collaborate and lead local change
Salary: Up to £33,995 per annum
Location: Remote in Leeds with travel within the UK. See the “Please Note” section below for further details.
Contract Type: Permanent
The Opportunity
We have an exciting opportunity for a COMMUNITY BUILDER to join our Community Development team, working to support local veterans to take an active role in their communities.
This is a hands-on, relationship-led role focused on bringing people together, building trust, and enabling community-led action. You will work with veterans, local residents, community groups and organisations to strengthen connections and create opportunities for people to participate, contribute and thrive.
If you are passionate about community engagement, relationship building, and supporting people to create positive local change, we would love to hear from you.
About The Role
As a Community Builder, you will work with members of the Armed Forces Community, particularly those who may face barriers to participation or engagement.
This role may also be described in other organisations as a Community Development Officer or Community Engagement Officer.
A Community Builder is a relationship-led professional who brings people together, builds trust, strengthens local networks and supports communities to take action on the things that matter most to them.
In this role, you will be actively visible and present within your local community, building trusted relationships and supporting conversations that help people connect and collaborate.
You will facilitate conversations with veterans, local residents and community groups to understand local strengths, interests and priorities. You will connect people with shared interests and ideas, helping to build collaboration and encourage community-led action. You will support community ideas to develop into practical activities, projects and opportunities, and you will work with local organisations and partners to strengthen community networks.
This role brings together community engagement, facilitation and partnership working to create meaningful, long-term impact.
What a Typical Two Weeks Might Look Like
Community Development is a flexible role shaped by the needs of local people and communities, with some evening and weekend working required.
To help you understand how the role operates in practice, we’ve included an example two-week working pattern attached.
Please note this is for illustration only and will vary depending on community needs and priorities.
About You
We are looking for someone who is motivated by working with people and passionate about helping communities connect and thrive.
You may already have experience in community development, or come from a background such as housing, social care, education, youth work or the wider charity sector. What matters most is your ability to build trusted relationships, engage people effectively and support collaboration that leads to positive change.
You will be an excellent communicator, able to build trust, inspire action and work effectively with a wide range of people and organisations. You will also be comfortable working independently, managing a varied workload and developing strong working relationships across different groups.
We are looking for someone with:
- A Community Development qualification and/or transferable Community Development skills and experience.
- An awareness of (or willingness to learn) Asset-Based Community Development (ABCD) – an approach focused on building on the strengths, skills and connections already present in communities.
- Strong communication and interpersonal skills, with the ability to build relationships that drive action.
- A track record of successful collaboration with internal and external partners and stakeholders.
- Effective and efficient organisational and IT skills.
PLEASE NOTE:
- The successful candidate will need to be based within a 30-minute commute of their allocated locality and there is a requirement to travel regularly across the wider area (travel expenses covered). The successful candidate must possess a valid full UK driver’s license and have access to a reliable vehicle with business insurance for work purposes.
- There will also be a requirement for occasional travel to other UK locations for meetings and events depending on the charity’s needs such as our annual all colleagues in person event.
- The successful candidate will work 35 hours per week over 5 days, Monday - Sunday. Core working days will be Monday to Friday; however, flexibility is essential, as regular evening and weekend work will also be required to meet the needs of the role. Working hours will vary to ensure a total of 70 hours is covered over a two-week period, so please take this into consideration before applying.
- The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check
About the Team
You’ll be joining a supportive and collaborative team of Community Development professionals working across local communities to build relationships, develop partnerships and support community-led activity. Community Development Managers and Community Builders work closely together, sharing learning and supporting each other to deliver meaningful local impact.
Please see the job description for more details.
In return we can offer you:
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Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
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29 days’ annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate!
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Opportunity to buy and sell up to 5 days annual leave per year.
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Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
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3 volunteer days per year to support the Help for Heroes community.
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A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing date: 23rd July 2026
Please note: We may close this vacancy early should we receive a high volume of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
Are you an inspiring senior fundraising leader who wants to use their skills to help people experience the best possible quality of life, to the end of life?
As the new Head of Fundraising at St Catherine's Hospice, you'll enjoy the best of both worlds: leading and developing a growing team towards high performance, while remaining hands-on in building and nurturing high-value donor relationships.
Salary: £44,341 per annum
Contract: Full Time | 37.5 hours per week
Location: Preston, with hybrid option with up to 2 days homeworking
Benefits: Enjoy 36 days' holiday (including bank holidays), an extra wellbeing day for your birthday, up to 8% employer pension contributions, Blue Light Card discounts, discounted on-site meals, career development opportunities, life insurance, and an employee assistance programme.
Culture: Join a supportive and collaborative team, all located within a scenic working environment.
The Role:
Reporting to the Director of Marketing and Engagement, you will lead, develop and inspire a dedicated fundraising team, creating a high-performance culture that delivers ambitious income targets across a diverse portfolio.
This is a strategic and hands-on leadership role. You will be responsible for developing and delivering the hospice's fundraising strategy, identifying new opportunities for growth, and personally supporting key relationships and fundraising initiatives. You will work closely with senior colleagues, trustees and external stakeholders, providing regular updates and reports to the Board on fundraising performance, opportunities and risks.
About You:
We are seeking a confident and experienced fundraising professional who combines strategic thinking with a practical, hands-on approach. You will be an inspirational leader with a proven ability to deliver income growth, develop high-performing teams and build strong relationships with supporters, partners and senior stakeholders.
You will be comfortable operating both strategically and operationally, with the credibility and communication skills to influence at Board level and represent the hospice externally.
Your Experience
- Significant senior fundraising experience across multiple income streams, with a strong track record of delivering sustainable income growth
- Proven ability to lead, motivate, and develop high-performing fundraising teams, building a positive and ambitious culture
- Demonstrable success in designing and delivering fundraising strategies that achieve measurable results and long-term financial sustainability
- Strong commercial and financial acumen, including budgeting, income forecasting, performance management, and driving return on investment across fundraising activity
- Ability to build and maintain strong stakeholder relationships, alongside developing compelling cases for support, funding applications, and donor propositions that inspire giving and generate income
- Experience of planning and delivering successful fundraising events, with responsibility for volunteer management and awareness of relevant health and safety requirements
Why Join St Catherine's Hospice?
St Catherine's cares for patients and their loved ones across Chorley, Preston and South Ribble who are affected by life-shortening conditions such as cancer, motor neurone disease and heart failure. Through specialist palliative and end-of-life care, delivered both at the hospice and in people's own homes, the organisation helps individuals achieve the best possible quality of life and focus on what matters most to them in the time they have.
A values-led organisation, with care, compassion and commitment at the heart of everything it does, St Catherine's is deeply valued by its local community. This role offers the opportunity to make a lasting impact by leading a talented fundraising team, influencing strategic decision-making and securing the resources needed to ensure exceptional hospice care remains available for those who need it most.
How to Apply
To find out more or to apply, please contact Ellen Drummond at Charity People with your CV or professional profile. If your experience aligns with what we're looking for, we'll be in touch with further information.
Application Deadline: 1st July 9am
First Stage Interviews: 16th/17th July
Second Stage Interview: In person, w/c 22nd July
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Communications and Engagement Officer
Location: Hybrid/remote working (at least 2 days per week based in our Central London office, however we want to get the best from you, so we are open to discussion).
Contract: Permanent, 35hrs p/week.
Peace Direct does not currently hold a sponsorship license and therefore if you do not have the right to work in the UK, we cannot accept your application.
Who we are
Peace Direct is an international charity with a vision for a just world, free from violent conflict. Working in partnership with local peacebuilders in some of the world’s most conflict-affected places, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace. More than that, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace.
The Role
We are looking for a Communications and Engagement Officer to join our busy Fundraising & Communications team. You will play a key role in growing and engaging Peace Direct's audiences to take action for local peacebuilders. You will coordinate and deliver content across email, web and social media channels that increases supporter engagement, conversions and unrestricted income. You will support wider organisational communications including working directly with our partners to collect content, championing ethical, decolonised and values-led communications. You will also provide administrative support to the whole team, contributing to Peace Direct’s visibility, impact and fundraising success.
About You: To join us, some of the skills you will need are:
- Strong organisational skills with experience providing administrative support in a busy team environment.
- Ability to manage competing priorities and build effective relationships with colleagues, supporters, and stakeholders.
- Confident using new systems and following established processes.
- Excellent writing, editing, and digital content management skills.
- Experience using data and analytics to improve performance and engagement.
- Commitment to inclusive, ethical communications and responsible storytelling.
If you are a highly organised communicator with strong digital content skills and a passion for social change, we’d love to hear from you. Apply today and help amplify the voices of peacebuilders around the world.
This permanent position is based in our small, friendly central London office, working alongside a highly committed and diverse team.
Still interested? Take a look at the job description to see full details about the role and whether it matches your skills and experience.
How to Apply
Please submit your CV and a cover letter detailing relevant experience and what excites you most about working in our Fundraising and Communications team via Charity Jobs. Please indicate in your cover letter, should you choose to, whether you are applying through the Disability Confident Scheme.
Using AI in your application
At Peace Direct, we understand how useful AI can be in supporting engaging and effective communications. However, we prefer that AI is not relied on in job applications. We are excited to read your unique insights and experiences, which AI often removes. Please ensure your application reflects your own voice and how your ambition aligns with our mission.
We also offer candidates the choice of submitting a video clip, i.e. a video cover letter if this is preferable to a written cover letter. To ensure fairness we suggest you turn the camera off so that we only hear your voice. The video should be no more than 2 minutes in length. You should email it as a video link via WeTransfer or any other file sharing tool, to our recruitment inbox, the address of which you will find on the jobs page of our website as unfortunately the Charity Jobs website does not permit a url to be inserted here.
For the video cover letter, the following should guide your speaking points. Switch the camera off and state the following:
- Your name;
- The job you are applying for;
- Describe your overall skills and abilities (as they relate to the post being advertised);
- A brief description of your work experience (in relation to the post being advertised);
- What makes you qualified for the new position;
- Any additional details that help introduce yourself
You should choose either a written cover letter or a video cover letter, but we request that you please do NOT submit both.
Closing deadline for CV and cover letter is 11:30pm on Sunday 26th July.
Shortlisted candidates will be asked to complete the following before their interview:
- A short supplementary information form
- A task put together by the Digital Fundraising & Engagement Manager and Communications & Engagement Manager
First stage interviews will be held ideally in-person on 6th and 10th August. Second stage interviews will be held on 13th August.
Peace Direct strives to be a diverse and inclusive employer, with equality of opportunities regardless of personal identity, and we are committed to improving our systems and ways of working to support this, including creating a Diversity, Equality and Inclusion (DEI) working group, DEI strategy and recruitment guidelines. We strongly encourage individuals from disadvantaged and underrepresented backgrounds to apply, including Black, Asian and Minority Ethnic (BAME), LGBTQ+. As part of being a Disability Confident Committed employer, we welcome people with disabilities or health challenges to apply and those who meet most of the Essential requirements as laid out in the job specification will be guaranteed an interview for the job which you are applying, through our Disability Confident scheme (formerly known as the Guaranteed Interview Scheme).
We welcome people from all backgrounds and strongly advocate our DEI policy and commitment to maintain an inclusive workplace culture; we take pride in being inclusive, fair, equitable and transparent, so we welcome a conversation about any DEI concerns you may have. Please contact our HR Manager, Lesley Agbarakwe. What’s important isn’t your level of education or the opportunities which you have had; it’s about your passion and how you seize the opportunities ahead of you to use your skills and knowledge in this field of work.
Our values and commitment to safeguarding
All offers of employment will be subject to satisfactory references and appropriate screening checks, which includes criminal records (DBS) checks. Peace Direct also participates in the Inter
Agency Misconduct Disclosure Scheme (Misconduct Disclosure Scheme). In line with this Scheme, we will ask your consent to request information from previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation after having left previous employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Peace Direct is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Peace Direct engages. Peace Direct expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
Peace Direct is committed to preventing and protecting all people from harm in their interactions with us. We expect all those that act in our name to uphold our approach to doing no harm and to sign up to our Safeguarding policy and Code of Conduct.
The client requests no contact from agencies or media sales.
Charity People is delighted to be partnering once again with Maudsley Charity to recruit an External Affairs and Influencing Manager.
A hugely exciting new role within the Communications team at the charity, the postholder will work across media, external affairs and influencing to engage with key stakeholders, boost the charity's profile, and promote learning and adoption of the solutions the organisation funds. You will be responsible for sharing evidence and learning in order to influence the people who fund, adopt and commission mental health care and services, and will work closely with the CEO to increase engagement with policy work which the Maudsley Charity undertakes through it's work in coalitions.
External Affairs and Influencing Manager
Contract: Full time, permanent role
Salary: £48,000 per annum
Location: Hybrid role between home and London office, with two days per week in the Denmark Hill office
Closing date for applications: 9am on Tuesday 28th July
First round interviews will be held remotely on: Thursday 13th August
Second round interviews will be held in person on: Thursday 20th and Friday 21st August
About Maudsley Charity
Maudsley Charity funds and supports clinical, academic, and community partners to ensure that everyone experiencing mental illness can access the right care, while using insights from their work to drive wider improvements across the UK.
Recognising the profound impact of mental illness and the inequalities in access, experience, and outcomes - particularly those linked to social deprivation and racism - the organisation focusses on addressing gaps in care.
With an approach that combines evidence, lived experience, and a commitment to equity, the organisation backs impactful, evidence-based solutions, ensuring services are shaped by real-world insight, and prioritising support for those most underserved to drive improvements that benefit all.
About the role
This is a core role within the organisation's influencing strategy, and your primary responsibilities will include:
External Affairs & Influencing:
- Develop and deliver influencing plans to promote adoption of effective mental health care initiatives being funded by the charity
- Develop productive relationships with key stakeholders (journalists, NHS trust leaders, ICBs, ICSs, VCSE orgs) to gather intelligence and shape strategy to inform the charity's positioning
- Lead the charity's thought leadership development providing strategic advice to senior leadership on political, NHS and mental health policy developments
- Strengthen the charity's role in mental health policy and advocacy coalitions, by contributing to collaborative advocacy, media and communications outputs
- Lead the charity's response to government mental health care consultations and calls for evidence
- Monitor funder sector trends and conversations, and actively seek out opportunities for the charity to strategically engage and influence by sharing learning from its grant making practice
Media management
- Develop and implement integrated external affairs campaigns that support the charity's influencing work
- Create persuasive materials, including press releases, op-eds, spokespeople briefings, comment pieces, and digital content and pitch to relevant outlets
- Maintain and grow relationships with journalists, broadcasters and sector media to secure relevant high-quality coverage of the charity's activities, grant holders and their projects
- Act as first point of contact for media enquiries, managing proactive and reactive press activity
- This role is expected to grow and develop and the postholder will be fully supported from across the organisation as the position evolves, within an organisation that offers a friendly, values led culture.
We would love to hear from individuals with the following skills and experience:
- Demonstrable track record of developing and implementing successful influencing strategies in the mental health sector
- Experience of stakeholder management within mental health care, including NHS Trust leaders, Integrated Care Boards, commissioners and senior clinicians, and with academics and researchers
- Strong experience in media relations, including briefing senior spokespeople, drafting press releases, media handling, and securing media coverage with a good understanding of the needs and expectations of different outlets and publications
- Keen understanding of the NHS, mental health policy landscape, and the related environment, key stakeholders and sector drivers
- Understanding of the key components and considerations of successful external affairs media and influencing
- Understanding of the sensitivities around mental illness, including working in an empathetic manner with people with lived experience
- Understanding of Diversity, Equity and Inclusion principles and a commitment to apply them in your work and as an organisation
- Influencing skills including confidence and credibility in working with stakeholders,
- Communication skills and the ability to produce clear and effective communications and the ability to confidently and accurately represent the organisation externally
- Written and editorial skills including the ability to craft narratives for different external audiences and communicate the charity's work in press releases, articles, policy briefs
How to apply
Maudsley Charity is committed to building a diverse and inclusive team and strongly encourages applications from underrepresented backgrounds. We welcome applications from non-graduates.
Applications are managed via Charity People and involve a structured, anonymised process focusing on your experience and potential. Please send your CV to Alice at Charity People in the first instance.
Please see full job pack and job description attached.
There is also an optional 'Ask Us Anything' Webinar via Zoom on Thursday 16th July at 12.30pm where the Maudsley staff will answer questions. Please get in touch with Reception at Charity People if you'd like to register for this and they will send you the link. Please submit questions in advance to reception at Charity People before 9am on Wednesday 15th July 2026 in order that we can ensure all of your queries are answered.
Equal Opportunities monitoring
We ask that applicants complete our DEI monitoring form when submitting their CV for this role.
Maudsley Charity is an equal opportunities employer, and makes no discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex. Specifically, we will also oppose unfair discrimination of those with mental health issues.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
The Head of Fundraising and Communications plays a pivotal role in shaping and driving Bowel Research UK's fundraising strategies and audience engagement initiatives.
This position is responsible for embedding and executing comprehensive fundraising strategies, growing the charity’s supporter base and income, building up new and under-developed income streams and communicating effectively with their audiences to expand their reach, and encourage financial and non-financial support to deliver the organisations mission.
You will have the autonomy and scope to drive elements of your work and take ownership of your own objectives. You will be required to collaborate on decisions to shape and deliver initiatives, programmes and processes as required for each area of income delivery.
Key to the success of this role is a strong understanding of individual giving fundraising – an area that is underdeveloped at Bowel Research UK. This role blends the strategic oversight and leadership of a Head of Fundraising role, with the hands-on expertise of an IG fundraiser. Experience across other income streams would be a huge benefit as the role leads all fundraising income streams, but experience in individual giving is essential.
The successful candidate for this role will be someone who has already operated at a senior level within a charity such as at Senior Manager level, or Head of in a specific income stream.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.
If you need assistance with downloading the pack or any reasonable adjustments to ensure you can engage with the selection process, please send an email to THINK Recruitment and our team will support you.
Closing date for applications: Midnight Tuesday 14th July
There will be a two stage interview process:
Stage 1 interviews: 22nd or 23rd July
Stage 2 interviews: 29th or 30th July
The Talent Set are delighted to be partnering with Guy’s and St Thomas’ Foundation to recruit a new Head of Corporate Partnerships, working across their charity brands as a key senior member of the fundraising team.
Head of Corporate Partnerships
Salary - £67,000 - £71,000 dependent on experience
Location: London with hybrid working (2dpw on site)
Guy's & St Thomas' Foundation is an independent charitable foundation working to build a healthier society. Through funding, partnerships, research and innovation, the Foundation tackles some of the most pressing health challenges facing communities, with a particular focus on reducing health inequalities and improving health outcomes.
Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity operate under this umbrella, securing vital funds that enable the Foundation to fund pioneering projects across Guy’s & St Thomas’ that go beyond what the NHS alone can provide.
As Head of Corporate Partnerships you will bring a new business mindset to lead the growth and development of corporate fundraising, establishing high value/strategic partnerships to unlock new opportunities.
As Head of Corporate Partnerships you will:
- Develop and implement a strategic plan for corporate fundraising, aligning with organisational goals to establish new partnership opportunities for both BAU and capital campaign activities.
- Lead on the delivery of the corporate fundraising programme, including the leadership of their new corporate advisory group to enable peer to peer introductions and networking.
- Identify, target, and convert prospective corporate donors through effective pipeline management and stakeholder engagement.
- Work closely with internal teams and senior volunteers to support mobilisation and stewardship strategies.
- Collaborate on the capital appeal campaign, leveraging corporate support for key fundraising projects.
You will bring:
- Proven experience in corporate fundraising or business development, preferably within the charitable sector.
- Strong relationship-building skills, including experience engaging senior stakeholders and volunteers.
- Demonstrable ability to develop strategic plans and lead complex projects through to delivery.
- Strategic leadership experience building confidence and supporting team development to enable them to strive for larger partnerships.
- Effective pipeline management with a focus on converting opportunities into income.
- Excellent communication skills, able to present compelling cases for support and represent the organisation confidently externally.
How to Apply
The deadline for this role is Wednesday 22nd July, with 1st stage interviews to take place on 28/29th July. To express an initial interest, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Life Charity, our volunteers are at the heart of everything we do. They give their time, skills and compassion to support women, families and communities across the UK. We’re looking for a passionate and organised Volunteer Experience and Engagement Officer to help us recruit, engage, support and celebrate our volunteers, ensuring they have a positive and rewarding experience from their first enquiry through to long-term involvement.
Accountable to: HR Advisor, Retail and Volunteer Operations Manager
Location: Home Based with travel to sites around the UK and to the Leamington Spa Office
Contract Information: 21 hours per week across a minimum of 3 days/Permanent
Salary: £15,288 actual (£25,480 FTE)
Benefits:
- 25 days holiday plus bank holidays (pro-rota for part time contracts)
- Pension Scheme
- Flexible working arrangements
- Birthday leave after 1 years’ service.
- Paid mileage for travel to locations other than base location.
Internal Relationships: Directors and Heads of departments/HR Team/All staff within Services and Income Generation Teams
External Relationships: Volunteer Centres/Local Communities/Local Councils/Associations that support volunteer management/Training providers
The Volunteer Experience & Engagement Officer plays a key role in ensuring that volunteers have a positive, meaningful, and impactful experience with the charity. This role is responsible for recruiting, supporting, engaging, and retaining volunteers, while fostering a strong sense of community and alignment with the organisation’s mission.
Key Responsibilities
Volunteer Recruitment and Onboarding
- Develop and deliver effective volunteer recruitment strategies
- Manage volunteer applications, interviews, and selection processes
- Coordinate onboarding, inductions, and training sessions
- Ensure all volunteers are safely and appropriately onboarded (including checks where required)
Volunteer Experience and Engagement
- Act as the main point of contact for volunteers, providing ongoing support
- Design and implement initiatives to enhance volunteer satisfaction and engagement
- Organise events, recognition programmes, and feedback sessions
- Build a strong, inclusive, and motivated volunteer community
Retention and Development
- Monitor volunteer engagement and identify opportunities to improve retention
- Provide opportunities for skills development and progression
- Address concerns and resolve issues in a timely and supportive manner
Communication and Coordination
- Maintain regular communication with volunteers through newsletters, updates, and meetings
- Work closely with internal teams to match volunteers to suitable roles
- Ensure clear role descriptions and expectations for all volunteer positions
Monitoring and Reporting
- Track volunteer data, hours, and impact
- Collect feedback and evaluate volunteer programmes
- Produce reports on volunteer engagement and outcomes
Safeguarding and Compliance
- Ensure all volunteering activities comply with organisational policies and safeguarding standards
- Promote a safe, respectful, and inclusive environment for all volunteers
Key Outcomes
Growth in Volunteer Base
- Increase in the number of active volunteers
- Strong pipeline of new applicants from diverse backgrounds
- Reduced time to recruit and onboard new volunteers
High-Quality Volunteer Experience
- Positive volunteer satisfaction scores (e.g. via surveys/feedback)
- Volunteers report feeling valued, supported, and connected to the mission
- Consistent delivery of a structured and welcoming onboarding experience
Volunteer Retention & Commitment
- Improved volunteer retention rates over time
- Increased average length of volunteer engagement
- Higher levels of repeat participation and commitment
Engagement and Community Building
- Regular and well-attended volunteer events, communications, and initiatives
- Strong sense of community and belonging among volunteers
- Increased participation in engagement activities (meetings, training, events)
Effective Volunteer Deployment
- Volunteers are well-matched to roles aligned with their skills and interests
- Positive feedback from internal teams on volunteer contributions
- Reduced gaps in volunteer coverage across departments
Measurable Impact of Volunteering
- Clear tracking of volunteer hours and contributions
- Demonstrable impact of volunteers on service delivery and beneficiaries
- Ability to evidence volunteer value for reporting and funding purposes
Strong Communication and Relationships
- Consistent, clear, and engaging communication with volunteers
- Positive relationships between volunteers and staff teams
- Timely response to volunteer queries and concerns
Compliance and Safeguarding
- All volunteers appropriately trained and compliant with policies
- Safeguarding standards consistently upheld
- Minimal incidents due to clear processes and proactive management
The client requests no contact from agencies or media sales.
About us
We are UCL: a diverse community with the freedom to challenge and think differently. The world urgently needs solutions to diverse problems. UCL was founded 200 years ago on the generosity of a collective of people who believed in an institution that could drive forward those solutions. The world needed collective support then, and it needs it again now.
In response, UCL has launched , our biggest philanthropic and engagement campaign yet. Here, it will happen sets out our ambitions to solve global health, societal, climate and education challenges in UCL's next century. Here, we have the determination to double down on our discoveries, translate our innovations into impact and inspire the citizens of the future.
There has never been a more exciting time to join UCL Advancement. We are a team of exceptionally ambitious, creative and passionate individuals who work together to achieve remarkable things with a global impact, and we would love for you to be part of this exciting journey and our success. Here, it will happen.
About the role
As Head of Alumni and Supporter Voice, you will establish and lead a new strategic function for UCL Advancement, ensuring that the perspectives, experiences and needs of our alumni and supporters shape engagement, volunteering and fundraising strategies. Through a programme of research, insight and evidence generation, you will help drive more informed decision-making and enhance the experience of our global alumni and supporter community.
Working across Advancement, you will design and deliver a programme of research, listening and feedback activity, bringing together qualitative and quantitative evidence to generate actionable insight. You will partner with colleagues across fundraising, engagement, data and insight functions, helping to embed a culture of evidence-based decision-making and ensuring that alumni and supporter voice is translated into meaningful action.
This is an exciting opportunity to shape a new function at a pivotal moment for UCL Advancement, helping us deepen engagement, improve supporter experiences and maximise the impact of our programmes and campaigns.
We are happy to consider applications to work on a part-time/flexible basis wherever possible (minimum 0.8 FTE - equivalent of 4 days per week, stated salary to be pro-rata).
This role is eligible for hybrid working with a minimum of 20% on site.
To find out more about the role, please contact Tom Travell () by email.
Please use the attached cover letter upload option to tell us how you meet the essential and desirable criteria in the person specification.
For more information about UCL Advancement, please visit:
First stage interviews are expected to be held on 5 and 6 August, second stage are expected to be held on 12 August.
About you
You will have experience designing and delivering research, insight, listening, evaluation or feedback programmes and using evidence to influence strategy, programme development and decision-making. You will be highly skilled at analysing and synthesising qualitative and quantitative data, translating complex information into clear recommendations that drive action.
You will bring experience of managing complex projects and building strong collaborative relationships with a wide range of stakeholders, alongside excellent communication and influencing skills. You will be comfortable working in an environment where priorities evolve and where identifying high-impact opportunities is key to success.
Experience of commissioning and managing external research agencies, together with experience in fundraising, engagement, higher education, membership or customer-focused organisations, would be advantageous.
We are pleased to accept applications from individuals who possess transferable skills and experience drawn from sectors outside of Higher Education.
What we offer
We know that our people are our greatest asset and in return we provide an empowering environment where personal and professional growth is invested in. We offer agile working and flexibility around working hours. Working with some of the greatest intellects in the world, UCL also offers a generous pension scheme and holiday allowance, plus closure days and bank holidays.
Visit to find out more.
As well as the exciting opportunities this role presents we also offer some great benefits, some of which are below:
- 41 days holiday (27 days annual leave, 8 bank holidays and 6 closure days)
- Additional 5 days' annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Immigration loan
- Relocation scheme for certain posts
- On-site nursery
- On-site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance
Our commitment to Equality, Diversity and Inclusion
As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce.