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Assistant Head of Fundraising (Public Fundraising)
Salary £57,574.79 per annum
LocationLondon/Hybrid
Weekly Hours35
The Vacancy
Job Title: Assistant Head of Fundraising (Public Fundraising)
Location: London/Hybrid
Salary: £57,574.79 per annum
Weekly Hours: 35
Reference: YMC1212513
An exciting moment to join us
YMCA England & Wales is entering one of the most exciting chapters in its fundraising history, launching our ambition to create 10,000 new homes for young people. Working alongside local YMCAs, we will support the development of new accommodation across the federation, helping young people move towards independence.
This role sits at the heart of that ambition.
You will lead the fundraising behind two critical components of the 10,000 Homes programme:
• Securing income from the public to build and sustain a central Centre of Expertise (mobilisation team), supporting local YMCAs to develop and deliver housing projects.
• Raising capital from individual supporters, mid-level donors and major donors to grow a replenishing national fund that provides upfront investment to unlock housing developments across the federation.
At the centre of this is the 10,000 Homes Fund: a bold, housing-focused proposition that offers the public a clear and tangible way to support young people into safe, stable accommodation. You will be responsible for growing this proposition, ensuring it resonates strongly with supporters and inspires giving at all levels.
You will lead an integrated public fundraising approach, bringing together individual giving, mid-level and major donors into one compelling, housing-led narrative. A key part of the role will be translating a complex, federated model into a simple, emotional and compelling case for support that connects with people’s motivations to give.
We’ve established strong early foundations and are now ready to scale. This role offers the opportunity to take a high-potential public fundraising proposition to the next level -expanding its reach, deepening supporter engagement, and unlocking significant new income.
We are looking for someone who is creative, data-driven and passionate about engaging the public to drive meaningful change for young people. We’re looking for someone comfortable working in a federated environment, with the ability to simplify complex ideas into compelling messages for the public.
The role
As Assistant Head of Fundraising (Public Fundraising), you will lead and inspire a team of talented fundraisers, deputising for the Head of Fundraising and taking ownership of our most ambitious programmes:
The 10,000 Homes Fund driving forward our flagship proposition across individual giving, cash appeals and mid-level audiences.
Major Donors shaping the strategy for high-net-worth relationships, new giving circles and development boards.
RoomSponsor, YMCA’s flagship regular giving product, now in its third year of an ambitious growth strategy. You will oversee a unique partnership model across 45 local YMCAs, support the income distribution process, and see first-hand the impact of your work through a programme that directly supports young people with safe accommodation.
Legacies working with the Senior Fundraising Manager and Head of Fundraising to define and grow what is set to become a landmark legacy programme.
This is a hands-on leadership role: you will set direction, manage budgets, develop your team, while also being prepared to step into delivery when it matters most. You will balance strategic oversight with practical execution, ensuring programmes are both ambitious and deliverable.
About you
You are an experienced public fundraising professional with a strong track record in individual giving or direct marketing, alongside a well-developed understanding of major donor fundraising. You know how to bring different disciplines together behind a single proposition and deliver results.
You are an effective and confident leader, able to build, motivate and develop high-performing teams. You create clarity, set high standards, and support others to do their best work, stepping in when needed and leading from the front.
You are at your best when driving a clear proposition forward. You are excited by the opportunity to take a compelling idea and translate it into something that engages the public, inspires generosity and delivers sustainable income.
You are energised by a challenge, comfortable with complexity and working in a federated environment, where success depends on strong relationships and shared ownership. You are skilled at working with partners, whether agencies, internal stakeholders or local YMCAs, and know how to align people around a common goal.
You combine strategic thinking with operational delivery. You are data-driven, using insight and performance to shape your decisions, and confident working with (and occasionally building) financial models to plan, test and scale activity. You bring both creativity and discipline, generating new ideas while ensuring they are grounded, deliverable and effective.
Above all, you are a strong communicator and influencer. You can simplify complex ideas into clear, compelling messages, build confidence with colleagues and stakeholders, and position fundraising as a critical enabler of impact.
Why join us now
YMCA is the oldest and largest youth charity in the world, serving communities across England and Wales every day. The fundraising team is geared up for success, the strategy is set, the proposition is proven, and the results are already coming in. What we need now is a leader ready to take this momentum to the next level.
YMCA England & Wales is committed to equality and valuing diversity. We welcome applications from all backgrounds.
Our recruitment process is anonymised and candidates' names are hidden. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
YMCA is the world's oldest and largest youth charity. Collectively, we support 402,501 young people across 708 communities in England and Wales.


Head of Mass Participation Fundraising
We are seeking an experienced fundraising leader to drive national events and mass participation fundraising growth, inspiring supporters and delivering outstanding results.
Salary: Circa £49,800 per annum (plus applicable London weighting)
Location: Home-based, UK-wide
Hours: 35 hours per week, permanent
Closing Date: CVs will reviewed on a rolling basis
About the Role
This is an exciting opportunity to lead a national mass participation and events fundraising programme for a leading UK health charity. Reporting to the Head of Regional Fundraising, you will shape and deliver the organisation's strategy for supporter-led events and mass participation fundraising, driving income growth, supporter acquisition, engagement and retention.
Leading a team of fundraising managers and officers, you will build on an established programme while identifying new opportunities, products and channels that increase fundraising performance and strengthen supporter relationships. You will also play a key role within the wider fundraising leadership team, helping to deliver organisational objectives and championing a high-performing, inclusive culture.
Key responsibilities include:
The role offers flexibility but will require occasional evening, weekend and overnight travel in support of fundraising events and activities.
About You
You will be an experienced fundraising leader with a strong track record of delivering income growth, leading teams and developing successful fundraising programmes.
You will bring:
About the Organisation
Our client is a respected national charity dedicated to supporting people affected by a life-changing health condition. Through vital services, research, advocacy and fundraising, they help individuals and families rebuild their lives while driving positive change across communities throughout the UK.
This is an opportunity to join an ambitious organisation and lead a nationally significant fundraising portfolio that makes a genuine difference to people's lives.
Other roles you may have experience of could include: Head of Events Fundraising, Head of Community and Events Fundraising, Senior Fundraising Manager, Head of Public Fundraising, Mass Participation Manager, Challenge Events Manager, Supporter Engagement Manager, Regional Fundraising Manager, Fundraising Programme Manager, Individual Giving and Events Manager, Income Generation Manager or Fundraising Events Lead.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
About the Role
As Head of Donor Engagement, you will lead Norwood's relationship fundraising strategy across major donors, trusts and foundations, legacy giving and emerging supporter audiences.
Leading a high performing team, you will drive sustainable income growth while building meaningful, long term relationships with supporters.
Working closely with the Director of Fundraising, trustees and senior stakeholders, you will help shape fundraising strategy, strengthen donor pipelines and ensure donor engagement is coordinated and connected across the organisation.
About Norwood
Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.
At Norwood, you’ll make a real difference every day. You’ll be part of a supportive and inclusive team, guided by values of kindness, respect, empowerment and belonging. We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.
Who we are looking for
We're looking for an experienced fundraising leader who believes that strong relationships have the power to change lives.
You'll be motivated by building meaningful partnerships with donors, trusts, philanthropists and supporters, helping them see the difference their generosity makes to children, families and people with neurodevelopmental disabilities. You'll enjoy creating long term relationships built on trust, shared purpose and exceptional stewardship.
As an inspiring leader, you'll bring out the best in others, developing a high-performing team that is collaborative, ambitious and committed to delivering outstanding supporter experiences. You'll be comfortable balancing strategic thinking with hands on leadership, whether you're shaping fundraising strategy, meeting major donors, working alongside trustees or coaching your team.
You'll thrive in an organisation where relationships matter. Working closely with colleagues across Marketing, Events, Data & Insights and our operational services, you'll help create a joined up approach that strengthens supporter engagement and delivers sustainable income for the future.
Most importantly, you'll share our belief that every child, family and person we support deserves the opportunity to live their best life. Your leadership will help ensure Norwood can continue providing life changing services for generations to come.
You will:
This is an opportunity to lead a function with significant organisational impact while helping shape the future of fundraising at Norwood.
Your Day to Day
You will:
Your impact will be demonstrated through:
Qualifications, Experience & Training
Essential
Desirable
Reward and Benefits
The client requests no contact from agencies or media sales.
Coeliac UK is seeking an experienced, strategic and hands-on Head of Marketing to lead our marketing function and help drive audience growth, engagement and organisational impact.
Job Title: Head of Marketing
Contract Type: Permanent
Hours: Full-Time 35 hours per week.
Location: Head Office, High Wycombe (hybrid working available, minimum of 1 day in the office)
Salary: £57,828 per annum
Salary Band: Specialist (SP2.5)
Benefits: 36 days holiday (including bank holidays), enhanced parental leave, flexible working, private counselling service, professional development opportunities
Closing Date: 11:59pm 23rd August 2026 (early applications may be reviewed as received)
Reporting to the Chief Engagement Officer, you will develop and deliver our marketing strategy, brand and annual marketing plan, ensuring all activity is insight-led, measurable and aligned to our organisational priorities. As both an inspiring leader and an active practitioner, you will lead a high-performing team while personally delivering major campaigns, organisational change programmes and complex marketing initiatives. Working collaboratively across the Audience Engagement Directorate and the wider charity, you will ensure marketing plays a central role in achieving our strategic objectives, while acting as the guardian of the Coeliac UK brand and ensuring excellence and consistency across every audience touchpoint.
Key Responsibilities:
About You:
We are looking for an inspiring and strategic marketing leader with strong editorial and audience engagement skills. The ideal candidate will have:
About Coeliac UK:
Coeliac disease is a serious autoimmune condition that turns eating – one of life’s simplest pleasures – into a daily challenge. When it goes undiagnosed, it can damage long-term health and make every meal a source of uncertainty. Even with a diagnosis, coeliac disease can affect confidence and freedom – the freedom to eat safely, to socialise without fear, and to live without limits. Right now, the only treatment is a strict gluten free diet.
For nearly 60 years, Coeliac UK has been the trusted voice and driving force for everyone affected by coeliac disease, including those who don’t yet know they have it. We’re campaigning for change, breaking down barriers to diagnosis, improving healthcare, and ensuring safe, affordable gluten free food for all.
Closing date: 11:59pm Sunday 23rd August 2026
First stage interviews: 2nd September
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
No agencies please.
The cost of living, loneliness and the breakdown of community has driven more than 6.3m into deep poverty in the UK. But, at Christians Against Poverty UK (“CAP”), we won’t sit back and let poverty destroy lives. Our vision is to see Transformed Lives, Thriving Churches, and an End to UK Poverty.
We are different to other debt charities. We work by catalysing a church-based movement against poverty. Our local CAP workers and volunteers come alongside people in financial crisis or vulnerability with practical help and the good news of Jesus. Last year nearly 7000 households with debt were supported by our services, 64% were less anxious about their finances afterwards and almost 2,000 people we worked with became debt free in 2025.
Underpinning these outcomes are our products that include Debt Help, Job Clubs, Life Skills and Money Coaching. It is the development of these offerings that form the core focus of the role – and through better integration and innovation we see huge potential.
The role reports to the Chief Agility Officer, and is the chief service architect of the CAP church-based movement’s ecosystem. With a seven figure budget and a lean but capable team of three, it will lead our transition towards a modular suite of services, ensuring every interaction across our audiences are seamless, dignifying and high-impact. It is responsible for balancing safety, regulation and theology with flexibility and innovation, enabling a national movement to grow at scale.
If you bring a track record of developing and executing outstanding service-based products we would love to hear from you. For more details including how to apply please see the application pack below. Closing date 31 August 2026.
Your new company
Hays is delighted to be partnering with a leading UK health charity with income in excess of £20m. The organisation funds world-class research, drives advocacy and supports a large community of beneficiaries across the UK. As it continues to deliver an ambitious long-term strategy, it is seeking a Head of Finance to provide strong financial leadership and support informed decision-making across the organisation. This is an opportunity to join a well-established charity with an international reach and a clear sense of purpose, where finance is viewed as a key enabler of organisational success. This organisation is based in Canary Wharf and works one day per week in the office.
Your new role
Reporting to the Director of Finance & IT, you will lead the day-to-day running of the finance function and manage a small team. You will be responsible for monthly management reporting, reforecasting, budgeting, year-end accounts and the annual audit process.
The role combines operational and strategic responsibilities, with significant exposure to senior stakeholders across the organisation. You will provide insightful financial analysis, maintain robust financial controls and support managers in making informed financial decisions.
Key responsibilities include:
What you'll need to succeed
You will be a qualified accountant or finalist with strong technical accounting skills and experience operating in a senior finance role within the charity sector.
You will bring:
What you'll get in return
This is an excellent opportunity for a charity finance professional seeking a broad leadership role with the chance to combine hands-on financial management with meaningful organisational impact.
What you need to do now
Apply now with your up-to-date CV, and we'll be in touch to discuss the role in more detail.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
As Welcome Team Leader you will work as part of the Engagement team, leading a team of Welcome Hosts to provide a warm welcome and overall excellent visitor experience at Southwark Cathedral. Acting as a central point of contact, you will lead, support and develop the Welcome Team to deliver a friendly and engaging visit and ensure a high standard of customer service. You will work closely with the Head of Engagement to support the development of the Welcome Team through training and support, organise rotas and ensure adequate cover of all positions, and support the overall goal to increase visitor numbers, donations and visitor engagement.
If you have experience in:
And are:
Then we would love to hear from you.
Main Duties and Responsibilities
Closing date: 11.59pm on Wednesday, June 17th
Interviews are planned for Friday, June 26th
Introduction to the Cathedral
Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.
The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 290,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.
Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.
Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.
Appointment to this role is subject to satisfactory references and the right to work in the UK.
The client requests no contact from agencies or media sales.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for an Operational Manager – Prison Services
Salary: £35,340 – £40,920 pro rata
Location: HMP Peterborough, HMP Bronzefield and our Hammersmith head office. During the week you will spend at least 3 days in face-to-face, in-person contact either in the Prison Estate, Hammersmith Head Office or external visits. Up to 2 days per week can be done remotely.
Hours: 35 hours per week
Contract: Fixed Term – until 31st March 2027 with a possibility of an extension
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
As an experienced manager with a proven track record of leadership in providing services in prisons and possibly, to women in contact with the Criminal Justice System you will work collaboratively with other partner organisations, criminal justice services, Ministry of Justice and HMPPS. You will manage the prisons advocacy services and teams for unsentenced and sentenced women within the custodial settings at HMP Peterborough and HMP Bronzefield. You will have a great understanding of the prison systems and regime including some of the challenges faced.
You will build and maintain key relationships, partnerships and contracts with relevant partners and funders, together with the Head of Criminal Justice Services and Director of Criminal Justice Services.
You will be an inspirational leader, responsible for recruiting, developing and managing a team and will be responsible for coordinating, reporting, and the delivery of the related services as commissioned by the Ministry of Justice. You will be accountable for managing your teams safely and securely whilst carrying out all activities within the prison setting.
A car may be desirable for this role, though not essential.
About You
To be successful as the Operational Manager for Prison Services you will need the below experience and skills:
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.



The client requests no contact from agencies or media sales.
You will lead the day-to-day operation of the Resource Centre, creating a safe and supportive environment that functions as a community hub where people affected by homelessness can access support, build connections, develop skills and improve wellbeing. You will develop activities, workshops and peer-led opportunities that encourage engagement, independence and progression, while fostering strong relationships with local partners and the wider community.
Alongside leading and developing the Resource Centre, you will manage a caseload of clients affected by homelessness, providing practical and emotional support, undertaking assessments, agreeing support plans and helping individuals access accommodation, healthcare, benefits and other relevant services.
Join Challengers as their new Head of Fundraising and Advocacy and help make it possible for every disabled child and young person to play and have fun, without limits.
Location: Hybrid / Guilford (3 days per week in office)
Applications close: 9 a.m. Monday 10th August 2026
About Challengers
For almost 50 years, Challengers has been transforming the lives of disabled children and young people through inclusive play. We break down barriers, reduce isolation, support families, and provide respite and community when it’s needed most.
Nearly 1 in 5 children has a SEND need, yet many are excluded from school, play and community life, lacking safe spaces to connect and belong. This leads to isolation for children and intense pressure on families. Children become isolated, missing out on vital opportunities to develop confidence, friendship and independence. Parents are facing exhaustion, declining mental health and often being forced to give up work.
Challengers exists to break this cycle, creating inclusive, community-based spaces and providing services where disabled children and their families are supported. From play and youth schemes to family days and parent carer training and three alternative provision sites, our work tackles inclusion at its root by focusing on belonging, connection and dignity.
About the role
As the Head of Fundraising and Advocacy, you will develop and deliver integrated strategies to connect our story, audiences and funding opportunities, driving an increase in brand awareness and voluntary income. This is a senior leadership role, reporting to the CEO and sitting on the senior leadership team (SLT).
The role combines strategic leadership, high-level communications expertise and fundraising innovation to maximise impact and sustainability.
Who we are looking for
We seek an ambitious and collaborative fundraising leader who combines strategic vision with a practical, hands-on approach to delivery. You’ll be an inspiring communicator, engaging team leader, adept at engaging stakeholders and building trusted multi-year relationships that translate into meaningful income growth and organisational impact.
You’ll bring a strong track record of developing and delivering successful fundraising strategies across multiple income streams, alongside experience of contributing at a senior leadership level.
You’ll embrace change with resilience, identify opportunities where others see challenges and work collaboratively across fundraising, communications and the wider organisation to maximise impact.
Ultimately, we’re looking for someone who is driven by purpose, excited by opportunity and ready to help shape the next stage of our fundraising journey.
Please click on the link to be redirected to the Peridot Partners website, where you will find full details of the role and how to apply.
Applications for this role close at 9 a.m. Monday 10th August 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraising Assistant – East
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!
It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - East, to join our Income Generation and Development team.
Have you answered Yes to these questions?
Does this sound like the opportunity to really take the next step in your career?
Excited to learn more about this position? Then please take a read through our recruitment pack below.
If you have the skills and ambition that we are looking for we are excited to receive your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
Closing Date: 30th August 2026
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Make a difference every day with PDSA
About Us
Join us to help keep even more people and pets together when times are tough. For over a century, PDSA has provided vital veterinary care for the pets of people experiencing financial hardship.
We're now on a journey to expand our reach and support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape the future of PDSA.
Together, we'll build a stronger organisation and ensure our services continue to support those who need us most for the next hundred years.
If you're ready to make a real difference and be part of a team creating positive change, we'd love to hear from you.
About the role
We're looking for an Inbound Customer Service Advisor to join our friendly and supportive National Customer Service Centre (NCSC) in Sunderland.
You'll be based just 600 metres from our PDSA Pet Hospital, working as part of a welcoming team of around 60 colleagues who are passionate about delivering exceptional service to our clients, supporters, volunteers and retail customers.
Our National Customer Service Centre has grown significantly over the last decade and now supports thousands of people every year through a wide variety of enquiries. It's a fast-paced, rewarding environment where every conversation helps make a difference.
As an Inbound Customer Service Advisor, you'll be the first point of contact for many of the people who rely on PDSA. You'll provide a warm, professional and efficient service, ensuring every interaction reflects our values and supports our mission of keeping people and pets together when times are tough.
What you'll be doing
About you
You'll enjoy helping people and be passionate about delivering outstanding customer service.
We're looking for someone who is calm under pressure, enjoys speaking with a wide range of people and takes pride in resolving enquiries efficiently and compassionately.
You'll have:
It would also be beneficial if you have experience of:
Recruitment Process
As part of our recruitment process, shortlisted candidates will be invited to attend an in person assessment centre at our National Customer Service Centre in Sunderland, which is planned for the beginning/mid September 2026.
Rewards,supportand benefits
We’rereally passionateabout beinga great placeto work,somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas,individualityand passion for pets to work with them.
As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:
Flexible working options to support your work–life balance and individual circumstances.
25 days’ holiday plus Bank Holidays
Three paid special days off: Volunteering Day, CelebrationDayand Wellbeing Day annually.
Generous pension options, with PDSA contributions starting at 5% and rising to 10%.
Life assurance providing four times your annual salary for added peace of mind.
AXA Health Employee Assistance Programme, with 24/7 wellbeing support
Retail,holidayand lifestyle discounts available through our staff Fetch benefits platform.
Enhanced maternity,paternityand adoption leave to support you and your family.
10% discount on PDSA Pet Insurance plus access to staff veterinary services.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individualsare able tomake best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members fromdifferent backgrounds.
If you have any questions or concernsregardingaccessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you mayrequirethroughout the recruitment process.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references andappropriate backgroundchecks.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Industrial Relations
£68,602 per annum + excellent benefits.
Home-based with travel to meetings/training across the country as required
Full time, permanent.
Lead negotiations. Influence change. Protect and strengthen the voice of school and college leaders.
Make A Difference
This is a rare opportunity to lead a highly influential function, shape national industrial relations activity and make a lasting difference to the professional lives of school and college leaders.
Why This Role Matters
As our clients Head of Industrial Relations, you will play a pivotal role in ensuring that school and college leaders have a strong and influential voice in shaping their pay, conditions and working environment. Leading their industrial relations and collective bargaining function, you will help safeguard members' rights, secure positive outcomes through negotiation, and strengthen their position as the leading professional body and trade union for education leaders. Your expertise will directly contribute to improving the working lives of members across the UK while ensuring the organisation remains legally compliant, strategically focused and highly respected within the sector.
Who We’re Looking For
Our client is seeking an experienced industrial relations, trade union or HR professional with a proven track record of leading successful negotiations at a senior level. You will bring substantial experience of collective bargaining, strong leadership capabilities, and a deep understanding of employment relations within complex organisations. You'll be a strategic thinker, an influential communicator and a confident relationship-builder who can work effectively with employers, trade unions, members and external stakeholders. A commitment to trade union principles, combined with the credibility to work alongside experienced school and college leaders, will be essential to your success in this role.
What You’ll Be Doing
You will lead and develop the Industrial Relations team, ensuring the delivery of a high-quality, consistent service to members nationwide. Working closely with employer groups, trade unions and local representatives, you will oversee negotiations, represent members at key joint negotiating committees, resolve disputes, and help secure the best possible terms, conditions and benefits for members. You will also provide strategic advice across the organisation, ensure compliance with relevant legislation and trade union requirements, support the development of local representatives, and contribute to the organisation's broader industrial relations strategy.
What our client can offer
Our client is an equal opportunities employer and offers a very generous package of benefits including
· Flexible working: Flexible working – a combination of working from home, attending external meetings and events and being in-person at their Leicester HQ as necessary.
· Generous leave: 33 days annual leave + bank holidays.
· Pension: 9% employer contribution.
· Professional development: Ongoing training and peer support.
· Expenses covered: Travel, home-working allowance, and equipment provided.
· Inclusive culture: They welcome applicants from all backgrounds and communities.
They encourage applications regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
This is a home-based role with travel across England and Wales to meetings and events as required. Reasonable travel expenses, IT and telephone equipment will be provided.
If you’re ready to lead a team that makes a real difference to education leaders and organisations across the UK, they would love to hear from you.
INTERESTED?
The closing date for application is 4pm on Wednesday 5 August 2026.
Interviews will be held in-person, at HQ in Leicester on Wednesday 19 August 2026.
Start date: Tuesday 1 December 2026 but dependent on individual circumstances.
TO APPLY
To download the job description and person specification, follow the link on the 'Apply here' button above (which will take you to Networx Recruitment's website). From there, please complete your email address in the top right-hand box and click on the green 'Apply Now' button and follow the online application process.
Help us grow our corporate income, building transformational partnerships and accelerating Habitat GB's mission to tackle housing poverty around the world.
This is an exceptional opportunity to join Habitat for Humanity Great Britain at a pivotal moment in our growth. We have ambitious plans to significantly increase our impact, expand our profile and unlock substantial new investment from the private sector. To do this, we are seeking an experienced, entrepreneurial and relationship-driven Head of Corporate Partnerships to lead the next phase of our corporate fundraising journey.
Reporting to the Director of Fundraising & Partnerships, you will lead the development and delivery of a high-value corporate partnerships strategy, personally securing and growing six-figure and multi-year partnerships with some of the UK's most influential companies. You'll build on strong foundations while creating new opportunities for businesses to engage with one of the world's leading housing and community development organisations.
This is an exciting opportunity to combine strategic leadership with hands-on income generation. You will lead a growing team, shape future investment in the function, and drive delivery of ambitious targets, including £1.3 million in corporate income and more than £500,000 in new business in year one, helping to achieve our ambition to double corporate income over the next three years.
As part of the global Habitat for Humanity network, you'll be able to offer corporate partners compelling opportunities spanning housing, climate resilience, community development, employee engagement and international volunteering. Few charities can match the scale, reach and tangible impact of the partnerships you will create.
We are looking for an outstanding fundraiser and leader with a track record of securing significant corporate partnerships, building high-performing pipelines and inspiring teams to deliver ambitious targets. In return, you'll join a passionate, values-led organisation where your work will directly help more families access the safety, security and opportunity of a decent home.
If you're excited by growth, motivated by impact and ready to build something extraordinary, we'd love to hear from you.
Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.
Start your Habitat journey here…
We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat before submitting an application.
To apply for the role, please send us your CV and a supporting statement (max two sides of A4).
Job Purpose
The Head of Corporate Partnerships is accountable for delivering substantial and sustained income growth from the private sector, with clear ownership of income targets, pipeline strength and conversion performance.
The role will lead the development and execution of a high-value, ESG-aligned corporate partnerships strategy, focused on securing and growing six-figure and multi-year partnerships. Combining strategic leadership with hands-on delivery, the postholder will personally lead priority opportunities while building a high-performing, commercially focused function capable of doubling corporate income over a three-year period.
Working closely with the Director of Fundraising & Partnerships, the role will strengthen Habitat GB’s position as a partner of choice for purpose-driven businesses, leveraging the global Habitat network to deliver scalable, high-impact partnerships
Key Accountabilities/Responsibilities:
Corporate Partnerships Strategy & Growth
· Develop, implement and continuously refine a high-value corporate partnerships strategy aligned to organisational growth ambitions
· Deliver significant year-on-year income growth, contributing to the target to double corporate income within three years
· Lead the development of market-leading ESG-aligned partnership propositions, linked to SDGs, climate resilience and inclusive housing
· Identify, prioritise and unlock opportunities with UK-headquartered multinationals and national corporate partners
· Leverage the global Habitat network to secure multi-country and scalable partnership opportunities
Income Generation & New Business Delivery
· Personally lead the end-to-end development of strategic partnerships—from prospect identification through to negotiation and contract
· Secure six-figure and multi-year partnerships aligned to organisational priorities
· Deliver against agreed annual income and new business targets (anticipated to be £1.3m and £500k+ in year one), with a clear trajectory for sustained growth.
· Build and maintain a robust pipeline with a minimum 3–5x coverage ratio, ensuring consistent delivery against targets
· Apply disciplined prospect qualification, prioritisation and conversion methodologies
· Lead complex, high-value negotiations and partnership design
Pipeline Management, Forecasting & Performance
· Own and manage a dynamic, data-driven pipeline, using CRM systems and performance insights to inform decision-making
· Track and report on pipeline health, conversion rates, income forecasting and return on investment
· Work collaboratively with Finance to ensure accurate income forecasting, budgeting and reporting. Embed structured pipeline reviews and performance management processes.
· Ensure accurate forecasting and proactive management of risks and opportunities.
Partnership Management & Strategic Account Growth
· Oversee the strategic management, renewal and year-on-year growth of existing partnerships
· Drive increased partnership value through upsell, cross-portfolio engagement and multi-year agreements
· Ensure strong retention rates and long-term partner engagement
· Act as senior relationship lead for flagship and high-value accounts
· Maximise value through integrated opportunities including employee engagement, brand alignment, volunteering and digital activation
Global Volunteering Programme
Team Leadership & Capability Building
· Lead and develop the Corporate Partnerships team, currently comprising the New Business Manager and Volunteer Coordinator, with planned responsibility for the Corporate Partnerships Manager and New Business Executive roles as these positions are recruited
· Set clear objectives, KPIs and expectations aligned to income delivery and pipeline development
· Build a high-performing, accountable and commercially focused team culture
· Support capability development in pipeline management, negotiation and partnership growth
· Ensure effective use of systems, data and insight across the function
Proposition Development & Cross-Organisational Leadership
· Work collaboratively with Impact and Programmes teams, as well as other Fundraising & Partnerships colleagues to develop compelling, tailored partnership propositions
· Influence and align senior internal stakeholders to prioritise and deliver high-value opportunities
· Ensure all partnership propositions clearly articulate impact, value and alignment with corporate ESG priorities
· Drive innovation in corporate partnership “products”, responding to evolving market demand
External Profile, Influence & Market Positioning
· Position Habitat GB as a leading partner for corporate social impact and ESG-driven collaboration
· Build and maintain strong relationships with senior corporate stakeholders and decision-makers
· Represent Habitat GB at external forums, events and networks to build visibility and generate opportunities
· Contribute to thought leadership and sector engagement
Risk, Compliance & Due Diligence
· Ensure robust corporate due diligence processes and proactive management of reputational risk
· Maintain compliance with fundraising regulation, ethical standards and organisational policies
· Protect and enhance Habitat GB’s brand through careful partner selection and management
Person profile:
· Proven track record of securing six-figure+ corporate partnerships, including complex, strategic and multi-year deals
· Significant experience in corporate fundraising, partnerships or business development in a charitable or other relevant context
· Demonstrable success in building and converting high-value pipelines
· Experience managing and growing strategic partnerships and key accounts
· Experience leading complex negotiations and high-level stakeholder engagement
· Experience of line management or leading high-performing teams, including leading teams through growth, change or transformation
· Strong understanding of corporate fundraising, ESG, CSR and sustainability agendas
· Commercially astute with the ability to align corporate objectives and social impact
· Strong understanding of pipeline management, forecasting and performance metrics
· Excellent written and verbal communication skills, with the ability to influence at senior level
· Highly delivery-focused, with a strong track record of meeting or exceeding income targets
· Strategic thinker with the ability to translate strategy into measurable results
· Strong relationship builder with credibility at senior/executive level
· Data-driven and disciplined in pipeline and performance management
· Creative and solution-oriented in developing partnership propositions
· Strong influencing skills in complex and matrix environments
· Results-driven, resilient and accountable
· High integrity, professionalism and sound judgement
· Strong alignment with Habitat GB’s mission and values
· Collaborative, inclusive and values-led leadership style
· Commitment to equality, diversity, safeguarding and ethical practice
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RESPONSIBILITIES:
Fundraising Delivery
· Deliver challenge and community fundraising campaigns and events that achieve agreed income and participation targets.
· Support the Community & Challenge Events Manager with the delivery and stewardship of Back Up's London Marathon programme, taking ownership of agreed areas of delivery.
· Support delivery of The Push, No Limits Ride, Do the Loop and other Back Up Challenge Events.
· Deliver accessible, inclusive Community fundraising opportunities.
· Coordinate suppliers, volunteers and event logistics.
· Maintain accurate CRM and financial records.
Supporter Experience & Stewardship
· Build long-term supporter relationships that maximise fundraising, retention and lifetime value.
· Coach and motivate supporters to exceed fundraising targets.
· Deliver timely stewardship, thanking and impact reporting.
· Identify opportunities to improve supporter experience, fundraising performance and operational efficiency, making recommendations to the Community & Challenge Events Manager.
Planning, Performance & Insight
· Monitor recruitment, participation, fundraising and stewardship KPIs across the community and challenge fundraising portfolio.
· Maintain accurate supporter records, event information and financial data within the CRM and fundraising platforms.
· Produce performance reports and updates for the Community & Challenge Events Manager.
· Gather and share supporter feedback and learning to help evaluate and continually improve fundraising activities.
· Support the effective administration and evaluation of fundraising activities, ensuring accurate reporting and compliance with fundraising policies and procedures.
Collaboration
· Work with Communications & Marketing on recruitment and stewardship.
· Work with Services to engage participants and volunteers.
· Support Corporate Partnerships.
· Champion fundraising across the organisation.
The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.
PERSON SPECIFICATION:
Essential:
· Experience delivering community or challenge fundraising.
· Excellent supporter stewardship skills.
· Experience achieving income targets and KPIs.
· Strong project management and organisational skills.
· Experience with CRM systems and online fundraising platforms
· Ability to use data and insight.
· Creative, proactive and collaborative.
· Commitment to inclusive and accessible fundraising.
· Willingness to work occasional evenings and weekends.
Desirable:
· Experience delivering London Marathon or other mass participation events.
· Experience working with volunteers.
· Experience working with people with lived experience of disability/health conditions
· Knowledge of fundraising regulation.
· Experience with Salesforce, Fundraise Up, Raisley and Enthuse platforms
· Understanding of spinal cord injury or disability sector.
Please apply by emailing recruitment at backuptrust
• A CV (including two referees, one of whom should be your present or most recent employer. We will contact them after interview.)
• A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted.
• A completed equal opportunities form. This form will be kept separate from your application and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in, but it will help us improve and maintain high standards.
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.