Head of training and development jobs

Location: London, UK, Remote.

Closing date for applications: 25th March 2026

Contract status: Global post, full-time

Start date: Late May - Early June 2026

Contract duration: 1.5 years fixed-term contract

Remuneration: £48,043 - £56,000 gross per annum (UK national band); £53,461 - £63,000 gross per annum (London, UK)

We rebuild tropical fisheries with coastal communities

Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally. 

Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe.

Summary job description

The Senior Financial Accountant is a key member of Blue Ventures’ global finance team, responsible for supporting the delivery of accurate, timely, and Charity SORP-compliant financial accounting across our international operations. Reporting to the Head of Financial Accounting, this fixed-term role will play a hands-on part in month-end and year-end close, consolidation, balance sheet integrity, and statutory accounts preparation, ensuring high-quality financial reporting across multiple entities and jurisdictions.

As maternity cover for an 18-month period starting in May 2026 (early June at the latest), the postholder will provide continuity and operational stability within the accounting function. The role requires strong technical accounting capability, attention to detail, and the ability to work collaboratively with country finance teams in a globally distributed environment, helping to maintain robust financial controls and audit readiness in support of Blue Ventures’ mission.

Purpose of the role:

The Energy Advice Coordinator will provide essential advice to people affected by spinal cord injury who are struggling with, or at risk of fuel poverty, helping them to improve their situation while recognising and responding to the unique challenges that spinal cord injury can bring. They will manage a caseload offering practical solutions, whilst developing referral pathways to connect them with relevant services to improve their energy efficiency and reduce their fuel costs.

The role will also lead the development of knowledge and skills across Back Ups’ staff and volunteer teams, developing easy to use resources and an understanding of when and how to escalate cases for more in-depth advice. They will work closely with sector charities and advice organisations to ensure a high quality of seamless support while creating a lasting legacy for people affected by spinal cord injury.

RESPONSIBILITIES:

• To provide impartial advice to householders on the telephone, at events or online group events.
• Make use of internal and external referral systems to ensure clients’ needs are met;
•  Respond to enquiries from the public, local authority staff, private and voluntary sectors or installers and, where appropriate, redirecting them to members of staff or other agencies;
• Maintain quality of advice and information as required
• Work with the wider Back Up team to create resources to support people affected by spinal cord injury, both digitally and physically.
• Work with Back Up’s services team to embed and deliver group based online advice sessions in our support groups and course modules.
• Develop and lead a programme to ensure Back Up’s services staff and volunteers develop a baseline of knowledge that enables them to identify and provide basic information to people affected by spinal cord injury around energy efficiency.
• Conduct thorough assessments of clients' energy needs and identify potential solutions and further sources of support through telephone-based support.
• Provide tailored advice on energy-saving measures and support schemes to the caseload.
• Work collaboratively with local authorities, energy providers, and other relevant organisations to ensure comprehensive support for those in the caseload.
• Educate people affected by spinal cord injury on energy efficiency and ways to reduce their energy consumption.
• Maintain accurate records of all interactions and support provided, ensuring confidentiality and compliance with data protection regulations.
• Support the project manager with the development, delivery, and evaluation of the energy advice project.
• To maintain up to date, working knowledge of sustainable energy matters, affordable warmth, renewable energy, water heating and usage.
• At all times, ensure that advice service and activity are in line with the requirements of the project;
• Effectively utilise existing sources of data to identify suitable opportunities to meet customers’ needs.
• Stay up to date with relevant policies, schemes, and best practices related to fuel poverty and energy efficiency
• To develop and implement partnerships and referral routes that support people affected by spinal cord injury with relevant energy advice.
• Liaise with organisations to develop partnerships by utilising appropriate resources and support mechanisms;
• Represent Back Up at various partner meetings;
• Develop and maintain effective operational partnerships with key delivery agents and stakeholders.
• Monitor and report on the impact of interventions and support provided.

General

• Take responsibility for ensuring communications are in line with GDPR.
• Ensure that you work within Back Up’s policy framework.
• Carry out any other tasks that may be within the scope of the post to ensure the
• effective delivery and development of the service.

 The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.

PERSON SPECIFICATION:

Essential:

• Minimum of 1 years' experience in a similar role, ideally within Energy Advice or similar area.
• City & Guilds Energy Awareness 6281-01 or the ability to achieve this.
• Willingness to undertake mandatory training and development opportunities as required.
• A keen interest in energy issues and concerns currently facing energy consumers.
• An enthusiastic attitude, patience and empathy to support people with the issues they are facing and the ability to assess individual situations and provide practical and effective solutions.
• To be non-judgemental and respect views, values and cultures that are different to your own.
• The ability to prioritise your own work and meet deadlines.
• Demonstrable experience of providing Information advice and support, preferably withing the energy advice sector.
• Experience of working with both groups and individuals to provide support.
• Experience of delivering/facilitating training workshops.
• Experience of managing own projects and working to targets and deadlines.
• A good understanding of evaluation and confidence in gathering feedback data to measure impact.
• Excellent verbal and written communication skills, with the ability to explain complex information in a clear and accessible manner.
• IT/digital skills including ability to use Microsoft packages and a willingness to learn new packages as required.
• Able to build excellent relationships with a range of stakeholders
• Strong attention to detail and the ability to record information effectively.
• Flexible and can respond professionally to changing briefs, deadlines and priorities.
• Flexibility to work occasional evenings and weekends as required.

Desirable:

• Personal or professional knowledge of disability, particularly spinal cord injury.
• Demonstrable experience of providing Information advice and support within the energy advice sector.

About us

Join our team at the MPS Society, one of the leading rare genetic disease charities in the UK aiming to transform the lives of individuals and their families affected by MPS, Fabry and other related lysosomal diseases.  This is a rare opportunity to join our Support & Communities teams who provide direct support, practical guidance and other patient focused activities to over 1500 members and their families, UK-wide. 

Our Support Team raise awareness both within the MPS community and external agencies, offering information, advice, support, and advocacy in a range of areas including clinical management, health and social care, housing, education, transition, independent living, palliative care, and bereavement.  

Ideal candidate

As a Senior Support Officer, you will primarily be responsible for raising awareness and providing a high-quality support and advocacy service to our members and their families.   You will be a relationship builder who cares about the community we serve and ensures that the individual (or family) remains at the centre of support.  You will have experience in multi-agency working and an in-depth understanding of the needs of those with disabilities, their families and carers.  Demonstrable experience and knowledge of health and social care, education and relevant assessment processes are essential. 

As deputy safeguarding lead officer for both shildren and vulnerable adults you will take the lead in the absence of the safeguarding leads and be confident sharing your knowledge with new recruits through mentoring.

You will have excellent written and oral communication skills, with the ability to uphold best practice, challenge poor policy and inappropriate decisions.  Excellent IT skills and the ability to plan, prioritise and deliver to tight timescales are essential.  You will be self-motivated and highly organised, juggling many strands of work. 

As part of a small, dedicated team, you will have a positive attitude and a willingness to work collaboratively with your colleagues and external parties to raise awareness, advocate for our membership, as well as supporting the delivery and development of services for the MPS Society community.

Whilst a relevant qualification within health & social care, education or a related field is desirable, other knowledge and work experiences may be equally as valuable in this role. Prior knowledge of MPS and related conditions is not required however a special interest in neurology and working with individuals with neurological disabilities is advantageous.  In-depth support and training to develop expertise in MPS and related conditions, and the needs of those affected by these progressive, life-limiting conditions will be provided.   

What we can offer you

Join us and you will be working for a caring charity offering:

• A competitive salary
• Generous annual leave of 25 days plus bank holidays (pro-rata for part time hours)
• Extra leave between Christmas and the New Year
• Pension
• Life assurance (subject to the conditions of the scheme)
• Employee assistance programme offering support 24/7

Further information

The successful candidate must be eligible to work in the UK.

This is a full-time role (35 hrs per week) however part time hours, with a minimum of 28 hrs per week may be agreed for the right candidate.  Salary will be pro-rata for part-time.

The main duties, responsibilities and essential requirements of this role can be viewed on the attached job description.

This is an essential car user post. The applicant must hold a current UK driver’s licence, with no more than 6 points, have access to a car and be able and willing to drive UK wide as required.

This role is offered on a hybrid basis with a minimum of 2 days in our Amersham office each week. As part of the role, UK wide travel is necessary. This may on occasion include early morning and/or evening working and sometimes overnight stays.  You may also occasionally be required to attend evening or weekend conferences and events. We have policies in place to ensure that any unsociable hours worked are fairly compensated.

We encourage candidates to visit the MPS Society website to learn more about us and the community we serve.  Alternatively, if you would like an informal chat about the role or the work of the MPS Society, please contact Bethanie Pentecost.

Disclosure & Barring Service (DBS)

The MPS Society is a charity that provides a range of care, support and activities for children and adults at risk throughout the UK. This is provided through our dedicated support and advocacy service, telephone helpline, clinical research, online activities and forums, annual events, patient expert meetings, focus groups and conferences.  MPS staff, trustees and volunteers may be asked to be involved in the delivery of its regulated services and activities. 

This post is exempt under the Rehabilitation of Offenders Act 1974.  Due to the sensitive nature of the duties undertaking, the post holder will be expected to undertake a DBS check as part of the recruitment process and for this to be reviewed on a regular basis. 

Next steps: 

Applications:  Please provide your CV and a supporting statement (maximum 750 words) outlining your understanding of how rare, complex and progressive conditions such as Mucopolysaccharidoses (MPS), including their neurological impacts, can affect individuals and families across the life course. In your response, please describe the experience, skills and approaches you have developed that would support you to carry out the Senior Support Officer role, including (where relevant) supporting people with complex needs, working across health, education and social care systems, and providing advice, advocacy or casework support.

Kindly note, applications received without a supporting statement will not be considered. 

Closing Date:   Whilst we have an initial closing date of 20th March, we reserve the right to close this vacancy early if we receive enough suitable applications to take forward to interview and assessment.

1st interviews:  Initial virtual interviews will be held end March/early April.

2nd interviews: Final face-to-face interviews and assessments will be held on 16th & 17th April at MPS House, Amersham.

The Domestic Abuse Service Manager is responsible for the operational delivery of the Domestic Abuse Emergency, Safe & Supported Accommodation, to providing safe, trauma-informed, survivor-led accommodation and support to victims of domestic abuse including children.

The Domestic Abuse Service Manager will lead a team, ensuring high-quality, person-centred support, safe housing management, and compliance with contractual, safeguarding, and regulatory requirements. The role will work closely with external partners to ensure victims are supported to remain safe, recover, and move towards longer-term housing stability.

We are looking for a good communicator who is excited by God‘s generosity and provision, and keen to encourage and support our diverse parishes as they embed digital giving in an ever changing digital landscape.   Digital giving is an increasingly important income stream for churches. Hear from one of our vicars about the success of their Give to go 'Green digital fundraising'

We have a strong partnership with our parishes with a positive culture of generosity and commitment to each other. Our parish share scheme, the Parish Support Fund, is a generosity-based offering scheme with collection rates of 99+%. 

This role is currently a full-time role, focusing on supporting parishes with digital giving, helping with technical issues as well as encouraging best fundraising practice. It might suit someone who is a recent graduate and who is interested in technology, and developing their experience in digital fundraising, training and communication. A part-time could be accommodated.. Many of our staff work flexibly. Please indicate in your application and talk to us at the interview about the flexibility and work hours you would prefer.

Are you interested in church or charity fundraising and looking for a new challenge?

No prior knowledge of digital giving mechanisms is needed – full training will be given. Would you like to join us, be willing to learn and work with us as we seek to be a Diocese that is Christ- centred and outward focused? If so, please read on in the information pack.

Woodgreen Pets Charity has been helping pets and their owners live happier, healthier lives for over 100 years. From rehoming and community support to education and advocacy, our work is powered by dedicated people and a focus on reaching communities so that our voice can play an important role in shaping conversations about animal welfare.

We are in an exciting period of growth and transformation and are looking to appoint a Community Programme Development Manager who will play a central role in strengthening and evolving Woodgreen’s community-based services, ensuring they are practical, effective, and grounded in the realities of people’s lives. They will focus on improving how community outreach services are designed, developed, and adapted over time so that they continue to best meet the needs of pets, their owners, and the communities they live in.

Working closely with the Head of Community Programmes, our successful applicant will take strategic direction and translate it into clear, workable service models. They will bring together learning from delivery teams, partners, and communities to assess how services are performing in practice and to inform decisions about where change or improvement is required.

By leading structured development and improvement activity across Woodgreen’s community outreach services, they will ensure that any changes that are made are coherent, deliverable, and capable of supporting consistent outcomes across different local contexts.  They will play a key part in strengthening service performance and in ensuring that Woodgreen’s community programmes continue to deliver meaningful impact for both communities and our charity.

If you have;

• A working knowledge of relevant design, improvement, or analytical methods (e.g. service or human-centred design, improvement approaches, behaviour change frameworks, systems mapping, monitoring and evaluation), with the ability to apply or commission their use in practice.
• Significant experience of developing, improving, or adapting services or initiatives involving complex or evolving needs, and using insight, evidence, and feedback to strengthen impact in practice.
• Significant experience of working collaboratively with a range of stakeholders, including operational teams, communities and partners in order to understand needs, test ideas, and support implementation across different contexts or delivery settings.
• Proven experience in using data, evaluation, and lived experience insight to inform service improvement, shape recommendations, or contribute to programme or model development, including balancing evidence with operational realities.
• An understanding of animal welfare issues, or a willingness to develop relevant knowledge through training and experience.

We would love to hear from you!

This is a full time, permanent position working 37.5 hours a week on a hybrid basis with the expectation that our successful candidate will work from our Godmanchester site for approximately 2 days a week dependant on business need.  Applications from candidates looking for a part time role of 30 hours a week will also be considered.  The starting salary for this position will be £35,598 - £43,507 per annum depending on experience (pro rata'd as applicable for a part time opportunity).  This is complemented by;

• 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to a maximum of 40 days after five years (pro rata'd for part time position)
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Employee wellbeing package to include free access to Headspace
• Life assurance (4x salary)
• Enhanced parental leave (subject to qualifying period)
• Benefits hub – exclusive discounts on popular brands
• 25% discount in our charity shops

Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.

Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.

Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

We’re looking for an experienced and confident Events Supervisor who knows how to turn a great event into an exceptional one. Someone who enjoys leading from the front, setting the tone for service, and making sure every detail is just right. You’ll be at your best in a busy hospitality environment, comfortable juggling multiple priorities while keeping standards high and your team motivated.

The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It’s made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.

Working closely with the wider Events and Food Services teams, you’ll turn client ideas into seamless, well executed occasions. From early planning conversations through to the final guest departure, you’ll oversee every detail, coordinating staffing, managing resources, and ensuring service runs smoothly. You’ll lead and inspire a team of assistants (and agency colleagues when needed), creating a positive, professional atmosphere where everyone understands their role and feels supported to deliver their best.

We’re looking for someone confident, organised and calm under pressure, with a genuine passion for hospitality and customer experience. You’ll build lasting relationships with repeat clients, respond quickly to challenges, and always look for ways to enhance quality and maximise commercial opportunities. In return, you’ll join a supportive team where your expertise is valued, your ideas are welcomed, and your contribution has real impact on the overall visitor experience.

Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR. This role is any 5 from 7 days per week.

Employee benefits include -

· 28 day’s paid holiday per year (plus bank holidays), increasing to 29 days after 2 years and 30 days after 5 years. Plus the ability to buy up to 1 working week of additional leave

· Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution

· Death-in-service Life Assurance, with a benefit of 3x annual salary

· Employee Assistance Programme

· Reward Hub online benefits platform with extensive offers and discounts

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates: Tuesday 31 March 2026

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Job purpose

To act as the organisation’s lead professional for complaint handling and quality improvement across all Advice Services.

To ensure the effective resolution of client complaints by maintaining expert knowledge of regulated advice and delivering excellent customer service. Provide regulatory insights in team discussions on MHCBS and Regulation 17 creditor challenges. Analyse complaint trends and produce reports to establish consistent processes that enhance service quality, accountability, learning, and continuous improvement.

To support the Head of Quality and Compliance in ensuring Toynbee Hall’s advice services remain fully compliant with FCA, MaPS, and internal quality standards.

Key Responsibilities

Complaints and Challenge Management

• Lead the end-to-end management of all client complaints, overseeing first-stage advice service resolutions and directly managing escalated complaints, while contributing regulatory insight to team discussions on MHCBS and Regulation 17 creditor challenges.
• Ensure timely, accurate, and fair resolution in accordance with FCA and MaPS complaint-handling procedures.
• Act as the organisational escalation point for complex or high-risk advice-related complaints, including cases involving direct client or creditor challenges under MHCBS and Regulation 17
• Liaise with external stakeholders, creditors, and partners to resolve disputes and maintain strong working relationships.
• Maintain an accurate and auditable record of all complaints, decisions, and resolutions.

Quality and Compliance Oversight

• Work with the Head of Quality and Compliance to monitor compliance with regulatory frameworks and internal policies.
• Conduct audits and case reviews to identify trends, risks, and opportunities for improvement.
• Support the design and implementation of quality-improvement plans, policies, and tools.
• Provide regular reporting to senior leadership, highlighting trends and risks across services.

Continuous Improvement and Learning

• Translate insights from complaints and audits into practical service improvements.
• Collaborate with Advice Managers and Coordinators to integrate learning into casework and training.
• Support staff training and development on complaint handling, communication, and quality assurance.
• Promote a culture of transparency, fairness, and continuous learning within advice delivery teams to ensure ongoing service improvement and the highest possible standard of support for Toynbee Hall clients.

Regulatory and Partnership Liaison

• Proactively maintain and develop knowledge of regulations, legislation, and best practice across all advice areas by engaging in relevant training, continuous learning, and professional development.
• Ensure complaint handling and quality monitoring comply with FCA MaPS  and advice quality standards.
• Support preparation for audits, funder reviews, and regulatory inspections.
• Keep colleagues informed of relevant regulatory changes and implications for practice.

General Responsibilities

• Adhere to Toynbee Hall’s policies and procedures, including safeguarding and data protection.
• Promote equality, inclusion, and accessibility across all aspects of the service.
• Demonstrate financial efficiency and value for money.
• Undertake other duties as directed by the Head of Quality and Compliance or senior management.

Person Specification

Essential Criteria

Experience and Knowledge

• Hold a valid Money and. Pension Service accredited qualification in debt advice
• A minimum of two years’ full time (2,220 hours) or equivalent part-time experience of delivering debt advice
• Demonstrates a strong understanding of advice areas, with particular expertise in FCA regulations, MaPS quality frameworks, and the Mental Health Crisis Breathing Space Regulation
• Significant experience managing complaints and quality processes within a regulated advice
• Proven experience in complaint resolution, creditor negotiation, and stakeholder management.
• Ability to analyse complex cases and identify systemic issues or risks.
• Experience developing and implementing service improvement plans.

Skills and Competencies

• Excellent communication and influencing skills at all levels.
• Strong analytical, reporting, and decision-making ability.
• Ability to manage competing priorities and meet tight deadlines.
• Confidence handling sensitive and confidential information with integrity.
• High level of IT literacy, including CRM or case management systems.
• A proven commitment to continuous professional development of self and wider teams.

Personal Attributes

• Ability to work independently and proactively without supervision.
• High level of professionalism and integrity.
• Committed to fairness, impartiality, transparency, and accountability.
• Calm, and solutions-focused under pressure, adopting a “find a solution, no blame” attitude.
• Collaborative and empathetic approach when dealing with clients and colleagues.
• Strong alignment with Toynbee Hall’s values and mission

Desirable Criteria

• Previous management or supervisory experience in a debt advice or compliance setting.
• Experience designing or delivering training on quality, complaints, or compliance.
• Knowledge of data-protection legislation and its implications for complaint management.
• Ability to build and maintain positive relationships with all staff members.
• Excellent written and verbal communication skills.
• Competence in handling sensitive information with discretion and maintaining confidentiality.
• Keeping up to date with technology and take individual responsibility for learning new technologies.

Please download the full Job Description for more details.

Our Benefits Package

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan
• Perk Box

Location: MSSC, National Support Centre (NSC), 200B Lambeth Road, London, SE1 7JY (Hybrid Working)

Contract: Full time, permanent

Salary: £40,000 to £42,000 gross er annum, depending on experience

Closing Date: Monday 6 April 2026

Assessment Day: Monday 13 April 2026 at NSC

Are you looking for a new opportunity supporting volunteers to give their best?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team.

The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration.

About the role

The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes.

Responsibilities

• To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows
• To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems
• To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers
• To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers
• To manage the “Safer Recruitment” and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner
• To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
• To support the Head of Volunteering with the successful implementation of MSSC’s volunteer strategy and other national tasks
• To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards
• To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers.

Requirements

• Experience of leading the development and maintenance of digital volunteer management/ communication systems
• Experience of creating and maintaining complex automated workflows
• Experience of overseeing the administrative functions of a CRM system
• Experience of implementing, managing reviewing and refining administrative processes
• Experience of delivering a first-class service to clients or customers
• Experience developing processes which are targeted at both internal and external audiences
• Experience of managing or supervising a large team
• Experience of leading projects manging change with various stakeholders

Desirable

• Experience of managing or supervising a team based remotely
• Experience of using Microsoft Forms and Power Automate or similar systems
• Experience of managing an onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment
• A strong understanding of the voluntary and community sector, ideally within the youth sector
• Experience of working with volunteers and the knowledge of how to ensure they are supported
• Experience of empowering a team to deliver a first-class customer service
• Experience in managing challenging emails, calls and situations with volunteers professionally, using sound judgement and clear communication

For further information, please download the . If you are interested in this role, please apply now!

Benefits

• 25 days annual leave per annum, increasing with length of service
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

Volunteer Manager

YMCA St Helens
Salary: £35,000 • Contract: Permanent, 35 hours per week • Location: St Helens

YMCA St Helens is looking for an experienced and motivated Volunteer Manager to lead the development of our volunteering programme across housing, youth, early years and community services.

You will recruit, train and support volunteers, ensuring they feel valued, confident and equipped to make a meaningful impact. Working closely with colleagues and partners, you will create diverse volunteer opportunities, strengthen community relationships and develop our corporate volunteering offer.

Key responsibilities include:

• Designing and delivering a high‑quality volunteering framework
• Recruiting, inducting and supporting volunteers
• Developing training, supervision and recognition processes
• Coordinating corporate volunteering activities
• Supporting events and external engagement
• Ensuring compliance with safeguarding, data protection and health and safety

About you:
You will have experience managing or coordinating volunteers, excellent communication skills, strong organisational ability and a commitment to the values and social mission of YMCA St Helens. Experience with corporate volunteering or community events is beneficial.

If you are passionate about empowering people and building a thriving volunteer community, we would love to hear from you.

Apply with cover letter and CV by 3rd April 2026, noon. 

Interviews to be held week commencing 13th April 2026. 

High Trees are seeking a new team member to provide communications and engagement support to the organisation. You will be joining us at an exciting time as High Trees continues to grow the reach and scale of our reach and impact. This is an exciting opportunity for a creative and proactive individual to work within a small, collaborative and dynamic team in a communications role. You will be passionate about ensuring that the voices of the communities that we work with remain at the heart of what we do and how we do it.

This role is central to supporting the Senior Communications Officer in the day-to-day running of their service. You will be responsible for producing impactful marketing and communications content, providing coordination support for events and activities, and doing outreach to ensure local communities are aware of our services. You will also be proactive, keeping abreast of developments and opportunities in the sector to raise the profile of our work. You will be highly organised and detail-focused, a compelling communicator, and confident to take initiative.

Collaboration with colleagues is an essential part of this role and you will enjoy working with others and be a valued partner, peer and colleague. You will need to be highly responsive to the needs of colleagues, service users, partners, and be able to provide practical solutions for a range of situations. This is an entry-level post, and you will be encouraged and supported to grow and develop your skills and expertise in Communications.

Employee benefits 

• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days) 

• Enhanced maternity/paternity/adoption leave after 2 years’ service 

• Save money off a new bike with the Cycle to Work scheme 

• Up to 7% contribution to the staff pension scheme 

• 24/7 Employee Support Line 

• Clear pay structure with yearly increments (based on performance) 

• Annual Staff away day 

• Premium eye-care vouchers through Specsavers and season ticket loans 

• Regular team lunches and generous supplies of office breakfast and snacks! 

ABOUT US

SCOTLAND: The Big Picture (SBP) is a charity that works to make rewilding happen across Scotland, in response to the growing climate and biodiversity crises.

Our vision is of a vast network of rewilded land and water, where wildlife flourishes and people thrive.

We are an agile and progressive team that works in a spirit of collaboration with many different interest groups to:

• Drive support for rewilding.
• Commit more land and water to rewilding. 

THE PURPOSE OF THIS ROLE

SBP is a growing organisation with an exciting portfolio of rewilding projects across Scotland. In tandem with ecological recovery, we work to develop nature-based

business models to establish rewilding as an economically viable land use in Scotland.

We deliver immersive Rewilding Experiences and a growing programme of Rewilding Training and Study Tours.

We are seeking a highly organised and financially astute individual, with sales experience, to take operational ownership of our Rewilding Experiences and to support our Rewilding Training programme over the next six months. The primary focus will be:

• Ensure the efficient delivery of our 2026 programmes
• Maximise bookings and income to support cost recovery
• Contribute to the development and planning of our 2027 programmes

The role would ideally suit someone based in the Scottish Highlands, although consideration will be given to applicants based elsewhere in Scotland.

Please see attached the full job description and person spec.

Purpose of the Role

The Clinical & Research Lead role provides senior clinical leadership across Together for Short Lives’ most complex and high-profile programmes. The role leads the design and delivery of national clinical initiatives, strengthens clinical governance and safeguarding oversight, and builds the organisation’s research and evidence capability.

Working closely with the Head of Services & Impact, the postholder ensures programmes are credible, evidence-informed and deliver measurable impact for children, families and the wider sector. The role will lead work that strengthens professional practice, improves outcomes for families, and supports national sector development. The role involves significant external representation, national stakeholder engagement, programme planning, research and data oversight, and leadership of internal and external events.

Key Duties and Responsibilities

Strategic Leadership & Stakeholder Engagement

· Represent Together for Short Lives in national clinical, policy and professional forums, contributing to the organisation’s credibility and influence across the children’s palliative care sector.

· Lead the planning, coordination and delivery of internally hosted stakeholder meetings, including the Leaders of Care Forum and other professional engagement events.

· Provide professional and reflective input into complex organisational decisions relating to clinical practice, programme design and ethical engagement.

· Build strong relationships with practitioners across health, social care, education and voluntary-sector partners to support implementation of clinical programmes and foster collaboration.

· Engage with Integrated Care Boards, Strategic Clinical Networks, and children’s palliative care providers to ensure our work aligns with national priorities and regional needs.

Programme Leadership & Project Oversight

· Provide senior leadership for the planning, development and delivery of clinical and service-improvement projects, ensuring alignment with organisational strategy.

· Oversee the development of project briefs, initiation documents, outcome measures, risk registers, evaluation plans and implementation timelines.

· Hold responsibility for monitoring progress, quality assurance, and risk management, escalating concerns to the Head of Services & Impact as required.

· Coordinate cross-functional project teams and ensure effective collaboration with external organisations, hospices, NHS partners and charitable funders.

· Ensure projects are delivered within agreed scope, timelines and budgets.

· Support the development of robust programme models, theories of change and outcomes frameworks that strengthen the organisation’s ability to secure external funding.

· Contribute to the development of cases for support and programme proposals in collaboration with fundraising colleagues.

Research, Evidence & Insight

• Lead the organisation’s research prioritisation programme and support development of a national children’s palliative care research agenda.
• Build and maintain relationships with academic partners, research institutions and clinical leaders to strengthen the evidence base for children’s palliative care.
• Support development of evaluation frameworks that demonstrate impact, learning and outcomes across programmes.
• Contribute to the organisation’s longer-term ambition to develop a ‘Centre of Impact’, positioning Together for Short Lives as a national authority on evidence and insight in children’s palliative care.
• Ensure research and evaluation activity is ethically robust, appropriately governed and aligned with sector priorities.

Data, Impact & Reporting

· Provide oversight and leadership for data collection, monitoring and reporting processes across the Services & Impact portfolio.

· Line manage the Data & Impact Officer, ensuring robust reporting systems, high-quality data, and meaningful evaluation of programmes.

· Ensure outputs are translated into insights that demonstrate effectiveness, equity, reach and learning - supporting fundraising, influencing and strategic decision-making.

· Support development of improved feedback mechanisms from families and professionals to evidence the impact of support offers and clinical programmes.

Professional Support, Education & Sector Development

· Contribute to the development and dissemination of clinical resources, guidance, toolkits and training for professionals working with children with life-limiting and life-threatening conditions.

· Support national programmes of work, including definitions of children’s palliative care, categories of need, standards, workforce development and professional education.

· Facilitate knowledge exchange and best-practice sharing across the sector through networks, events, workshops and targeted professional engagement.

· Deliver presentations, training sessions and clinical briefings to a wide range of audiences.

Family and Service Engagement

· Work with colleagues across the Services & Impact team and external partners to ensure projects reflect the lived experiences and priorities of children and families.

· Support co-production activities and ensure family voice is meaningfully incorporated into project design and evaluation.

· Promote and signpost to the Family Support Hub and relevant offers, ensuring clear and consistent messaging about available support.

Governance, Quality & Reporting

· Provide additional clinical oversight and challenge across the organisation’s work relating to safeguarding, ethical engagement and complex family situations.

· Contribute to strengthening organisational clinical governance processes and risk management.

· Provide expert advice to colleagues on safeguarding, ethical engagement with families, and complex clinical issues arising from programme work. Contribute to internal reporting cycles, board updates, quarterly programme reviews and funder reports.

· Maintain accurate project documentation, data dashboards and risk logs.

· Provide expert advice to colleagues and stakeholders on clinical considerations and best practice in children’s palliative care.

General Responsibilities

· Provide effective line management, supervision and support to allocated staff.

· Attend team meetings, leadership meetings and organisational events as required.

· Commit to continuous professional development and reflective practice.

· Undertake other duties relevant to the role as required by the Head of Services & Impact.

Senior Development Executive - Mathematical, Physical, and Life Sciences (MPLS)

University of Oxford

Location: Oxford, UK with some hybrid working options

Permanent and full-time role

Salary: Grade 8 role with a salary range of £49,119 - £58,265 pa, with possible extension to £65,336 (including an Oxford University Weighting of £1,730 per year, pro rata)

Have you ever wondered how the universe was first formed – or how the Earth works today, from earthquakes and volcanoes to climate systems and oceans? What about how technology and AI will change the world of the future – from healthcare diagnostics and drug discovery, to the next generations of batteries, cleaner energy, and resilient infrastructure?

The University of Oxford’s nine academic departments within MPLS span the full spectrum of the mathematical, computational, physical, engineering and life sciences, and undertake both fundamental research and cutting-edge applied work. Research in MPLS tackles major societal and technological challenges – whether developing new energy solutions or improving cancer treatments, understanding climate change processes, or helping to preserve biodiversity.

The Division is proud to be the home of some of the most creative and innovative scientific thinkers and leaders. As Senior Development Executive, you would deliver philanthropic support that helps to fund breakthroughs in this research and exploration, that will have a positive impact on the world we live in and beyond.  Oxford will shortly be embarking on the public phase of a multi-billion campaign – the most ambitious in higher education outside North America, so this opportunity comes up at a career defining moment in the UK.  If this sounds like the kind of challenge you’ve been looking for, please read on.

The opportunity
Philanthropy has played a key role in enabling the ambitions of the MPLS Division and wider University, and we are seeking a talented fundraiser who is excited by the opportunity to raise money to support ground-breaking academics and research tackling the world’s hardest challenges, and enabling talented students from all backgrounds to study at Oxford.  This could be your opportunity to help the brightest students, academics and researchers develop solutions that protect and improve our lives on this planet and beyond.

Working closely with the Head of Development – MPLS, as well as some of the most inspiring scientists in the world, you will forge relationships with existing and new donors.  You will have the support of excellent colleagues across the sciences at Oxford as well as the wider Development & Alumni Engagement office – the leading higher education fundraising team outside North America.

About you
You are an accomplished philanthropic fundraiser with a proven track record of securing major gifts and a confident and collegiate approach to achieving results. Creative, strategic and relationship-driven, you bring the ability to engage, inspire and influence donors, enabling you to be successful in major gift fundraising in the £100k–£1m+ range across individuals, trusts and corporate partners.

You will play a central role in building and stewarding meaningful relationships, working closely with a diverse community of donors and collaborating with colleagues and stakeholders across the MPLS Division. Your success is underpinned by your:

• strong record of quickly establishing credibility and trust with senior internal and external stakeholders;
• intellectual curiosity and an active interest in the world around you;
• collaborative mindset, combined with an entrepreneurial and proactive approach;
• ability to work confidently in the detail while maintaining a clear focus on strategic objectives; and
• high emotional intelligence and excellent interpersonal skills, enabling you to connect with people from all backgrounds.

An interest in science is essential, but you do not need an academic or professional background in the field. Above all, we are seeking a passionate advocate for philanthropy – who believes in the impact it can have, knows and implements best practices to achieve results, AND is motivated to enable world-changing discoveries.

In return
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:

· Flexible hybrid working

· An excellent contributory pension scheme

· 38 days annual leave

· Training and development opportunities

· Membership of CASE

· A comprehensive range of childcare services

· Family leave schemes

· Cycle loan scheme

· Membership of a variety of social and sports clubs

· Discounted bus travel and Season Ticket travel loan

You could be helping to deliver philanthropic support that funds breakthroughs in science and improve lives around the world. If this sounds like the kind of challenge you’ve been looking for, we’d love to hear from you.

We are partnering with Richmond Associates for this search.  To request a copy of the candidate information pack and to apply, please visit  the Richmond Associates website by following the Apply button, or contact them on +44 (0)20 3617 9240.

Closing date for applications is 12noon Thursday, 26 March 2026
Interviews with the University of Oxford are scheduled to take place from mid-April 2026.

The University of Oxford Development and Alumni Engagement Office is committed to having a team that is made up of diverse skills and experiences, and reflects the community that we serve. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.