Key relationships officer jobs
Job Title: Heritage Advisor, Nature in Sacred Places (NiSP)
Duration: Fixed Term, 15 months (development phase)
Hours: 36 hours per week
Salary: £33,300 per annum, plus pension and benefits
Location: Homebased within England
The Churches Conservation Trust is a partner in the Nature in Sacred Places (NISP) National Lottery Heritage Fund project. This is a £5.2m project with an 18-month development phase followed by a four-year delivery phase (subject to securing further funding), in partnership with Natural England, the Church of England, Churches Conservation Trust and Caring for God’s Acre. NISP will build on principles established by the Bats in Churches Project, a previous project supported by the Heritage Fund which worked with faith groups, community volunteers, young people and professionals across three main strands, Broadening engagement, Supporting practical action and Building professional capacity.
Overall job purpose
As a member of the Nature in Sacred Places project team, the post-holder will be responsible for:
- Providing advice on the management, conservation, maintenance and repairs of historic buildings and of the structures within their curtilage (e.g. memorials, gravestones, walls and gates, path etc.);
- Provide advice on conservation and cleaning of built heritage and artefacts, helping to plan solutions to enable better management, greater access and enjoyment, providing specialist advice on making changes to, and the repair of, historic places of worship and obtaining necessary permissions.
Working with other project partners the post holder will develop a template for Conservation Management Plan of both historic and natural environments that is proportionate and appropriate for volunteers to adopt and deliver.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on Monday 20th April 2026.
The interviews will take place in Birmingham on Thursday 30th April 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Thank you!
Salary: £28,337 to £31,485 per year, plus £3,366 London weighting
Working pattern: Hybrid. Minimum one day a week in the London office, plus London-based event delivery
Create purposeful events that help supporters understand the impact of their contribution. This role is part of a team that designs thoughtful, inspiring experiences for high value donors. Your work will help deepen relationships and strengthen long term support for a mission that protects children.
About the role
You will deliver a portfolio of engagement events across the year. These include stewardship dinners, CEO lunches, awards, and thought leadership sessions. The focus is on connection, insight and supporter experience.
What you will do
- Plan and deliver high quality stewardship and engagement events
- Coordinate logistics, suppliers, senior volunteers and internal teams
- Manage event budgets and monitor expenditure
- Evaluate events and suggest improvements
- Build strong relationships across teams and with key supporters
- Keep records accurate and up to date in relevant systems
- Significant experience in planning and delivering events
- Strong organisational skills and the ability to manage multiple priorities
- Creativity and confidence in shaping event content
- Ability to analyse information and communicate clearly
- Strong relationship building skills
- Ability to manage budgets
- Proficiency with CRM systems and standard software packages
- A flexible approach to working and attending London-based events
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Thank you!
We are currently looking for a Membership Marketing Manager to join our Audience Insights team on a full time contract.
The Membership Marketing Manager is part of the Audience Insights & Engagement team within the larger Audiences Division.
This is a pivotal role for a commercially astute, data-driven marketer who is passionate about audience loyalty. You are adept at translating complex data (from CRM, GA4, etc.) into compelling communication strategies that maximise retention, drive recruitment, and deliver significant financial growth for the Southbank Centre. Your compelling communication skills and leadership will ensure effective briefing and collaboration across all internal and external teams. You will be instrumental in achieving our ambitious membership growth target.
Please download the attached Job Description for a full overview of this role's responsibilities. If you are viewing on a job board, please navigate to our webpage to find the original advert.
The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.
The deadline for applications is 23:59 on the closing date for the job posting.
Please note, applications sent via Email or 3rd party agencies will not be considered.
Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.
We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues.
Thank you!
Location: HMP Ashfield
Department: Prison delivery
Salary: £29,264
Hours: Full time (35 hours)
Contract Type: Permanent
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Ashfield. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programmes at HMP Ashfield, maximising opportunities for people in prison to learn. This role also includes providing daily assistance in the running of the prison library and of library outreach including facilitation of activity groups.
Ideally you will have some experience working within a prison environment, underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. You will have a love for reading and be able to help inspire others (including those who find reading difficult) to enjoy all of the benefits of reading for pleasure.
The role is prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
?Interviews are planned for 9th April 2026
REF-226 987
Thank you!
Harris Hill is delighted to be supporting the recruitment of a Head of International Programmes for a respected international Catholic charity supporting seafarers, fishers and their families worldwide. The organisation operates an extensive global network spanning more than 50 countries and hundreds of ports, delivering vital practical, pastoral and welfare support to those working at sea.
Reporting to the CEO, the postholder will lead the development and delivery of the organisation’s international strategy, strengthening partnerships across the global network and identifying opportunities to expand programmes. You will build and maintain strong relationships with international partners, develop a pipeline of high-impact projects, and secure funding from corporates, trusts and foundations. The role will oversee programme delivery, grant management and reporting, ensuring compliance and impact, while also contributing to business planning, budgeting and organisational leadership. You will represent the organisation externally, both in the UK and internationally, and play a key role in enhancing its reputation and influence across the sector. You will also play a key role in strengthening organisational capability across the global network, supporting training initiatives and capacity building for international colleagues. Acting as a senior adviser on international affairs, you will provide insight to the CEO and contribute to informed decision-making at leadership and board level.
We are looking for a confident and strategic leader with significant experience in international programme management within a development or humanitarian context. You will bring a strong track record in grant fundraising and stakeholder engagement, alongside experience of leading teams and delivering organisational strategy. The successful candidate will be highly organised, commercially aware, and able to translate complex ideas into compelling cases for support. Strong communication skills, cultural awareness, and the ability to work collaboratively across diverse global contexts are essential, as is a proactive and resilient approach.
Please note that to be considered for this role, candidates must have prior experience within the charity sector, alongside a background in international programmes. Unfortunately, applications that do not meet both of these essential criteria will not be progressed. Only successful applicants will be contacted with further information.
To apply, please submit your up-to-date CV by 23:59 on 19 April.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Thank you!
Location: London, UK, Remote.
Closing date for applications: 25th March 2026
Contract status: Global post, full-time
Start date: Late May - Early June 2026
Contract duration: 1.5 years fixed-term contract
Remuneration: £48,043 - £56,000 gross per annum (UK national band); £53,461 - £63,000 gross per annum (London, UK)
We rebuild tropical fisheries with coastal communities
Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally.
Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe.
Summary job description
The Senior Financial Accountant is a key member of Blue Ventures’ global finance team, responsible for supporting the delivery of accurate, timely, and Charity SORP-compliant financial accounting across our international operations. Reporting to the Head of Financial Accounting, this fixed-term role will play a hands-on part in month-end and year-end close, consolidation, balance sheet integrity, and statutory accounts preparation, ensuring high-quality financial reporting across multiple entities and jurisdictions.
As maternity cover for an 18-month period starting in May 2026 (early June at the latest), the postholder will provide continuity and operational stability within the accounting function. The role requires strong technical accounting capability, attention to detail, and the ability to work collaboratively with country finance teams in a globally distributed environment, helping to maintain robust financial controls and audit readiness in support of Blue Ventures’ mission.
The client requests no contact from agencies or media sales.
Thank you!
Executive Assistant
Six month fixed term contract
Full time, 35 hours per week
£36,700 to £40,000
Hybrid working, with around three days per week in the London office
Charity People are working with an established charity who is seeking a highly organised, proactive, and emotionally intelligent Executive Assistant to provide vital support to the Chief Executive and contribute to smooth, effective governance support across the organisation. This is a central role working closely with the CEO, Senior Leadership Team, trustees, and wider colleagues, helping ensure senior operations run seamlessly and strategically.
This position calls for someone calm under pressure, quick to understand priorities, and confident in asking the right questions to ensure time and attention are focused where they matter most. You will be the first point of contact for key stakeholders, trusted to provide excellent judgement, high quality communication and a thoughtful, solutions focused approach.
Key responsibilities:
- Manage the CEOs complex calendar, workflow and priorities
- Coordinate internal and external meetings, prepare agendas, take accurate minutes, and track actions
- Draft correspondence, briefing papers and professional communications
- Organise travel and logistics when required
- Collate expenses and ensure smooth administrative processes
- Analyse reports from senior meetings and produce clear, concise summaries
- Support strategic planning and provide insight to aid decision making
- Track departmental plans and coordinate progress against key milestones
- Prepare reports and presentations for senior audiences
- Act as secretary to the Board and Chair, coordinating meetings and ensuring accurate, timely circulation of papers
- Maintain governance planners and support adherence to governance frameworks
- Support production of the Annual Review and Impact Reporting
- Produce communications for staff, trustees and young people
- Identify opportunities for process and automation improvements
- Provide occasional office administration support
You will bring:
- Considerable experience supporting a Chief Executive or senior leader in a busy, fast paced environment
- Strong governance knowledge or experience supporting boards or committees
- Excellent communication skills, with the ability to write clearly and confidently
- Highly organised, detail oriented and able to manage multiple competing priorities
- Confident working autonomously, anticipating needs and using initiative
- Discreet, trustworthy and comfortable handling confidential information
- A collaborative, emotionally intelligent approach with the ability to ask thoughtful questions
- Strong digital and Microsoft 365 skills
- Commitment to equity, inclusion, and the mission driven work of the organisation
This is a fantastic opportunity for someone who enjoys varied, meaningful work at the heart of an organisation, values strong relationships, and thrives when shaping smooth and effective executive operations.
Please apply without delay.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
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Thank you!
UCCF is seeking an experienced and relational Philanthropy Lead to shape, grow and deliver our major donor fundraising activity. This is a strategic and highly relational role, supporting UCCF’s mission of making disciples of Jesus Christ in the student world.
As Philanthropy Lead, you will take ownership of major donor engagement identifying new prospects, cultivating meaningful relationships, overseeing stewardship, and ensuring that supporters are connected to leaders across the fellowship. You will work closely with the Head of DevComm, CEO, Directors, and wider teams to create opportunities that inspire generosity and deepen long-term partnership with our mission.
Key information
- Salary: £30,981 - £43,781 (depending on experience)
- Hours: Full-time of 37.5 hours per week, or part-time considered (minimum of 0.6FTE)
- Holiday: 30 days holiday per year, plus 8 public holidays
- Location: Hybrid working from our Oxford office, with regular meetings in London. This would suit candidates based in Oxford or London.
- Interview date: Wednesday 15 April 2026, Oxford
- Start date: As soon as possible, open to negotiation for the right candidate
Registered Charity
51 - 100
We are passionate about students reaching students with the good news of Jesus.
Thank you!
At Rethink Mental Illness, we believe everyone should be able to live a fulfilling life, regardless of how severely mental illness affects them. Our services are growing — and so is our ambition. That’s why we’re looking for a passionate and skilled Business Development Manager to help us shape the future of our charity and the support we provide.
About the role
As our Business Development Manager, you’ll play a key role in sustaining and expanding the services that make a real difference to people severely affected by mental illness. You’ll bring teams together, write with clarity and purpose, and lead the end‑to‑end bid development process — ensuring we continue to deliver high‑quality, impactful support where it’s needed most.
You’ll champion collaboration, draw on the expertise of colleagues across the charity, and craft compelling, evidence‑based proposals that reflect who we are and what we stand for. From early development to final submission, you’ll help us win and retain contracts that directly improve lives.
What you’ll be doing
- Leading the end‑to‑end development of bids, retenders, and proposals in line with internal quality standards.
- Working collaboratively with teams across Rethink Mental Illness, building strong relationships and creating connected ways of working.
- Supporting and managing Bid Development Officers.
- Contributing to regional business development plans and helping shape sustainable, innovative service models.
- Writing high‑quality, insightful submissions that articulate our strengths, capabilities, and lived‑experience approach.
- Developing early-stage budget models and working with Finance and HR to finalise financials ahead of submission.
- Generating insight through data, evidence, and internal expertise to create winning proposals.
- Researching competitors and identifying what makes Rethink Mental Illness stand out.
- Supporting successful bids through structured handovers and mobilisation.
- Contributing to continuous improvement through feedback, learning, and maintaining our Bid Library.
What you’ll bring
Essential
- A strong track record of writing successful competitive bids or proposals.
- Excellent writing, critical thinking, and communication skills.
- The ability to interpret complex tender documents and understand commissioner expectations.
- Strong relationship-building skills and the ability to unite diverse teams.
- Knowledge of commissioning, current legislation, and best practice in mental health and social care.
- Experience constructing budgets and modelling service assumptions.
- Strong organisational and project‑management abilities, with flexibility to meet deadlines.
- Proficiency with Microsoft Office and excellent general IT skills.
- A values‑driven approach consistent with Rethink Mental Illness’ ethos.
Desirable
- Experience working within mental health, health, or social care sectors.
- Lived or professional experience related to mental health and wellbeing.
Why Rethink Mental Illness?
When you join us, you’re not just taking on a role — you’re becoming part of a movement.
A movement committed to improving the lives of people severely affected by mental illness through high‑quality services, innovation, and compassionate support.
You’ll be part of a collaborative, supportive team where your growth and wellbeing matter, and where your work has a clear, direct impact.
Registered Charity
501 - 1000
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Individual Giving & Engagement Manager
We are seeking a strategic and creative Individual Giving & Engagement Manager to grow supporter income and deepen relationships with individuals passionate about protecting rainforests.
Position: Individual Giving & Engagement Manager
Salary: £40,000 per annum
Location: Remote within the UK with occasional travel
Hours: Full time
Contract: Permanent
Closing Date: 5:00pm on Thursday 2nd April 2026. (We reserve the right to close the role early should a suitable applicant be found)
About the Role
This role will lead the organisation’s individual giving programme, developing strategies to attract, engage and retain supporters while increasing sustainable income.
Working closely with the fundraising and communications teams, you will oversee multi-channel campaigns, supporter journeys and fundraising appeals. You will also manage a small team and use data insights to optimise performance and drive long term supporter engagement.
Key responsibilities include:
- Leading the development and delivery of the individual giving strategy
- Managing campaigns across digital, social and supporter communications channels
- Growing income through regular giving, appeals, payroll giving and community fundraising
- Managing budgets, monitoring performance and analysing campaign results
- Collaborating with marketing and communications colleagues to deliver integrated campaigns
- Developing supporter journeys to improve acquisition, retention and lifetime value
- Line managing the Individual Giving Officer and ensuring excellent supporter care
- Maintaining accurate data and campaign records within the CRM system
- Ensuring fundraising activity complies with regulatory and governance requirements
About You
You will be an experienced individual giving fundraiser who enjoys combining creativity with data led decision making.
You will bring:
- Experience growing an individual giving programme or supporter income stream
- Proven experience delivering multi-channel fundraising campaigns
- Strong analytical skills with the ability to interpret data and improve performance
- Excellent written communication and storytelling skills
- Experience managing budgets and monitoring fundraising results
- Confidence managing or mentoring team members
- Strong collaboration skills and the ability to work across teams
About the Organisation
This organisation works in partnership with Indigenous and local communities to protect rainforests and tackle the climate crisis. By supporting community led conservation and providing practical resources, they help protect vital ecosystems while strengthening resilience against environmental threats.
Other roles you may have experience of could include; Individual Giving Manager, Supporter Engagement Manager, Fundraising Manager, Digital Fundraising Manager, Supporter Acquisition Manager, Individual Giving Lead.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Thank you!
As the Representation and Influence Coordinator, it is your role to support student representatives in navigating university governance and facilitate student participation in decision-making. Responsibilities include:
- Building relationships with key stakeholders, enabling student voice, and providing coaching for student leaders.
- Developing students’ influence and overseeing the Student Officer Accountability Procedure.
- Project managing the Influence Strategic Priority as part of KCLSU’s Strategy 2030.
To apply for this role, please complete an application form, including a personal statement detailing how your skills and experience meet the person specification.
To be eligible for this role, you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport or visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one.
- Not be a trustee of King's College London Students' Union.
REF-227 063
Registered Charity
101 - 500
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
Thank you!
About Rose Castle Foundation
Our vision is to build a more sustainable peace in some of the world’s most polarised societies. We do this by equipping a global network of leaders with the habits and skills they need to act across deep divides and transform unhealthy conflict. With more than 20 years of experience in the field, we specialise in creating spaces for faith-formed leaders to encounter each other authentically, re-humanising those they no longer see or hear, and working towards a more peaceful future where both sides flourish – one in which their differences still matter.
We work in partnership with organisations that have the capacity to enable long term, transformational change by supporting tomorrow’s leaders to lead through change, chaos and conflict. Our partners include universities, seminaries, houses of worship, faith based and non-governmental organisations, located in a range of the world’s most divided contexts.
RCF is receiving unprecedented demand for our work and we are moving from a period of start-up to growth where there are exciting opportunities for the Foundation, our partners, and our team members. We are a close-knit team who support one another and are passionate about our mission. We look forward to welcoming new team members.
Outline of Role
As RCF enters this exciting stage, there is huge demand for our support in a wide range of global contexts, and our key challenge is to ensure we have robust institutional capacity - systems and procedures - to attract and effectively administer growing levels of investment.
As RCF attracts multi-year funding from a wider range of partners – including large grant providers and high-net-worth individuals - we need greater financial management capacity to ensure we are managing our resources responsibly and effectively. There will therefore be a strong focus on managing RCF’s finances – and strong experience in this area will be essential. There is also a focus on wider aspects of our operations and human resourcing.
The jobholder will work closely with the Co-Director (Strategy and Organisational Development) receiving support and encouragement where required. There will always be a strong focus on personal growth and for the right candidate there is scope to quickly grow into leading the finance and operations functions, reporting directly to Trustees and senior strategic partners and becoming a key strategic voice in the organisation.
The client requests no contact from agencies or media sales.
Thank you!
About the role
We are excited to be recruiting a Programme Manager to join The Scholars Programme team. This role will be central in ensuring high quality programme management and oversee effective stakeholder stewardship across multiple geographical areas.
Programme Managers work closely with each other, reporting to the Head of Programme Management, to ensure excellent programme delivery across the UK. Each Programme Manager will manage a team of Programme Officers, who each manage a cluster of school-PhD tutor relationships. Programme Managers oversee all aspects of programme delivery by Programme Officers, ensuring key performance indicators are met. They will coach and support their team to deal with complex and sensitive issues from schools and PhD Tutors, becoming directly involved as a point of escalation. Programme Managers will be responsible for school retention targets and will identify opportunities to promote The Scholars Programme. They will directly deliver aspects of our provision including PhD tutor training, university events and tutor assessment centres. Programme Managers also lead collaborative work with other teams, providing strategic insight and oversight of joint processes to ensure information is disseminated and key actions are taken by the Programme Management team.
The role requires a driven and dynamic team player, with experience of success in programme management. They will be positive and pro-active in finding solutions, with a commitment to delivering excellent standards. They will champion the charity’s values and embody them in interactions with colleagues and partners.
While this role can be based in our London or Leeds offices, or be fully remote, it will involve some travel to deliver programme events at our different university partners and to attend in-person team days.
About you
The role will best suit someone who:
- Has knowledge and experience of the school and university sectors, including the university access agenda
- Has knowledge of educational interventions, including impact management
- Has proven experience in leading the delivery of a project or programme across a locality, is a qualified teacher (QTS or above) or has academic research experience
- Has experience of line management and/or leading and delivering through others
- Has a demonstrable passion for furthering The Brilliant Club’s mission
- Adheres to information security policies included in the charities ISO 27001 manual and completes information security training
Registered Charity
51 - 100
We support less advantaged students to access the most competitive universities and succeed when they get there.
The client requests no contact from agencies or media sales.
Thank you!
We are currently looking for a Senior Commercial Operations Manager to join our Commercial team on a permanent full time contract.
You will lead the strategic planning and operational delivery of the Southbank Centre’s vibrant outdoor commercial estate, overseeing a diverse portfolio of restaurants, a weekly food market, and seasonal pop-ups. You will be responsible for enhancing the reputation of Southbank Centre as a destination by ensuring commercial operations are delivered to consistently high standards, aligned with organisational values and visitor expectations.
Please download the attached Job Description for a full overview of this role's responsibilities.
If you are viewing on a job board, please head to our webpage to find the original advert
The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.
The deadline for applications is 23:59 on the closing date for the job posting.
Please note, applications sent via Email or 3rd party agencies will not be considered.
Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.
Whilst AI apps can be useful for research, we ask that you answer our questions in your own words. This will help us to get to know you as an individual as well as your thoughts about the role. Please note that responses identified as solely AI-generated may not be considered.
We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues.
Key Responsibilities
- To oversee all operations for our outdoor commercial portfolio, ensuring the seamless delivery of our restaurants, food markets, and seasonal & ancillary pop-ups hitting targets.
- To provide effective, inclusive leadership and line management of the Commercial Operations team, creating a positive, high-performance and collaborative culture where accountability, capability and continuous improvement are embedded.
- To develop and drive entrepreneurial activity to the benefit of Southbank Centre, maximising operator and supplier relationships and identifying opportunities and collaborating with other departments.
- To lead the delivery of commercial change, including operator transitions, refurbishments and compliance-led improvements, ensuring business continuity and income protection.
- To ensure our outdoor estate consistently delivers a world-class visitor experience, aligning commercial operations with the Southbank Centre’s core values and reputation.
Skills & Experience
- Proven experience delivering complex commercial operations within high-footfall, multi-site environments, with accountability for income, compliance and performance.
- Experience leading teams and coordinating cross-functional stakeholders, including but not limited to commercial, property and legal colleagues, to deliver operational and contractual outcomes.
- Proven delivery of restaurant openings, refurbishments, transitions or closures within live hospitality environments, managing risk, continuity of trade and reputation.
- Strong practical understanding of food and beverage operations, including food safety, licensing, planning and front-of-house/back-of-house requirements.
- Strong financial acumen, including budget management, forecasting, financial risk assessment and tracking of project budgets and milestones.
- Ability to manage complex, fast-paced change programmes with material commercial impact, balancing competing priorities and making sound decisions under pressure.
- Excellent communication and negotiation skills, with the ability to influence senior stakeholders, operators and partners while maintaining control in high-pressure environments.
Benefits
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
- A min 5% pension contribution (going up to 9% depending on employee contribution), from day 1 of employment
- 28 days annual leave, plus bank holidays
- Hybrid working model depending on operational requirements
- Enhanced sick pay
- Enhanced family leave benefits
- Up to 30% discounts at onsite retail, food and beverage vendors
- Staff ticket offers for SC events
- Free entry to Hayward Gallery
- Free/discounted entry with other reciprocal organisations
- Free staff yoga
Thank you!
Harris Hill is delighted to be partnering with Roald Dahl's Marvellous Children's Charity to recruit their new Director of Finance & Operations.
- LOCATION: Amersham, Buckinghamshire
- REPORTING TO: Chief Executive Officer
- ORGANISATION: There are only 20 employees in the charity
- RESPONSIBLE FOR: Senior HR Executive (PT) and Database & Operation Officer (PT) This is a Standalone Finance role, with no other finance support.
- HOURS: Full-Time (9am-5pm, Monday-Friday)
- HYBRID WORKING: A minimum of 2 days a week and SLT meetings, is required at their offices in Amersham, Buckinghamshire
- SALARY: circa £65,000pa
- PENSION: 7% non-contributory
- ANNUAL LEAVE: 28 days, plus bank holidays
- OTHER BENEFITS: Employee Assistance Programme (EAP), Free Parking
INTERVIEWS ARE AVAILABLE W/C 30TH MARCH
Roald Dahl's Marvellous Children's Charity provides specialist nurses and life-changing support for seriously ill children.
Across the UK, over 200 Roald Dahl Nurses care for more than 40,000 children living with complex, lifelong conditions.
For many families, the road to diagnosis is complex and uncertain, juggling hospital visits, managing medications, and navigating treatments and tests. They are often under the care of multiple specialists, across different hospitals.
Roald Dahl Nurses join families on this journey. They provide coordination of care, emotional support, and a trusted, familiar presence both in hospital and at home. They help families feel less overwhelmed and isolated and more in control.
Our vision is that every seriously ill child deserves a Roald Dahl Nurse and fundraising is core to achieving this.
Job Description
The Director of Finance and Operations (DFO) will play a crucial role in realising our ambitious plans as a charity. The postholder will be a member of our Senior Leadership Team (SLT), along with the CEO, Director of Development, Director or Programmes and Director of Fundraising and Communications.
The DFO role is responsible for overseeing the financial health, operational effectiveness, and organisational infrastructure of the charity, ensures that the charity operates efficiently, ethically, and in compliance with all regulatory and fiduciary requirements.
This role blends strategic financial leadership with hands-on operational management and is critical to enabling the charity to achieve its charitable programme as well as provide long-term sustainability.
Key Responsibilities
Financial Leadership & Management
- Provide strategic financial leadership, including long-range financial planning, budgeting, and forecasting.
- Develop and manage the organisation's annual operating and capital budgets in collaboration with senior leadership.
- Manage the accounting functions, including payroll and pension, and month-end and year-end close.
- Prepare and present timely, accurate financial reports to the SLT, Finance and Investment Sub- Committee, and Board of Trustees.
- Monitor cash flow, reserves, and investments to ensure financial stability and liquidity.
- Ensure compliance with all financial regulations, funder requirements, and nonprofit accounting standards.
- Lead annual audits and coordinate with external auditors.
- Manage relationship with investment managers and their adherence to investment strategy.
Operations & Organisational Management
- Oversee day-to-day operations to ensure efficient systems, processes, and internal controls.
- Lead and continuously improve policies and procedures related to finance, operations, and administration.
- Manage organisational risk, insurance coverage, and compliance (e.g., legal, regulatory, and contractual obligations).
- Oversee facilities, technology, and vendor relationships, ensuring cost-effe