Learning and development jobs

Looking for a career in children’s social work with purpose and a clear path for development? 

Applications to Approach Social Work have re-opened for a limited number of locations. This is the final opportunity to start the programme in summer 2026. 

As a children and families social worker, you’ll work directly with children to make sure they are safe, supported and able to thrive. Social work is a career that offers stability, progression and the chance to make a lasting difference.

On this fully funded social work training programme, you’ll be supported from day one and gain the skills, experience and master’s degree to succeed, wherever your career takes you. 

About the programme 

Approach Social Work is a fully funded social work training programme that helps you become a children’s social worker through hands-on experience, academic study and expert support. 

On the programme, you’ll develop a deep understanding of child-focused social work practice and how to build relationships that create real change. You’ll explore anti-discriminatory, anti-oppressive and anti-racist approaches, while working towards a postgraduate diploma and master’s degree in social work. 

What to expect 

Year one: 

• Begin study for your postgraduate diploma in social work

• Learn alongside children and families within a local authority social work team, supported by experienced tutors and practice educators 

• Receive a tax-free bursary of £18,000 or £20,000 (depending on location) to help with living and travel costs 

Year two and three:

• Move into a paid role as a newly qualified children’s social worker (up to £34,000, or more in some London boroughs) 

• Keep working towards your social work master’s degree 

• Join the Frontline Fellowship, a national community offering career-long support and development 

The role:

As a children’s social worker, you’ll learn how to build relationships, make difficult decisions and advocate for children’s safety and wellbeing. That means: 

• Visiting a child at home or school 

• Supporting a parent through difficult circumstances 

• Working with teachers, health professionals or police 

• Writing reports and helping decide what’s safest for a child 

It’s a challenging and rewarding public sector career, rooted in empathy, resilience and strong judgement. 

Who we’re looking for  
You may have studied a humanities, social sciences, education, law or healthcare degree, but we welcome applicants from all degree backgrounds. We particularly encourage people underrepresented in the sector, including men and those from racialised minority backgrounds. 

You don’t need experience in social work. We are looking for the right values, resilience and commitment to making a difference. This role is open to graduates in their final year, or you may already have an existing undergraduate degree and be working in a related role such as a youth worker, support worker, family support worker, teacher, learning support assistant, teaching assistant, counsellor, care worker, key worker, charity worker or social work assistant. 

Eligibility requirements 

• Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent)

• Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification)

• Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2029)

• Be resident in England by the time the programme commences

• Not be a qualified social worker 

Places are only available in select locations and will close as they reach capacity. If you are eligible and ready to apply, this is your last chance to join the 2026 cohort. 

Real support. Real skills. A career that matters. 

Apply now.

Delivered by children’s charity Frontline. Formerly known as the Frontline programme.

This role is essential in our continual drive for increased impact and quality across all of our work.You will lead on the quality assurance of all programme delivery across a defined area, working closely with the appropriate Delivery and Partnership Team’s Regional/Country Lead/s. You will use data and evidence to inform your practice and be an expert in what good looks like from a programme delivery perspective. 

Regular travel throughout your geographical location will be required, with occasional travel to other areas of the UK.  Please stipulate where you are based when applying.

In addition, occasional international travel may be required, for example to the annual conference in the United States.  

You will report to the Head of Quality & Impact.

Key Responsibilities  

• You will be accountable for the quality and Model Fidelity of sites within your geography with a focus on improving employment outcomes for the interns participating in our programmes, in partnership with the Regional /Country Lead in the Delivery & Partnerships team.

• Demonstrate, train in and uphold the values of a continuous improvement culture. 

• You will be accountable for collecting, analysing and reporting on data to allow for clear evaluation and guiding best practice in your geography 

• You will be accountable for supporting the delivery of quality trainings to partnerships to drive quality programmes and employment outcomes 

• You will be accountable for supporting the ongoing development of resources in line with UK guidelines, US model fidelity and that successfully equip partnerships with what they need to support strong employment outcomes – in collaboration with the Resources and Curriculum Manager. 

• You will be accountable for conducting programme reviews and audits as required by the Head of Quality and Impact 

• You will lead on (role specific) induction and training across DFN Project SEARCH staff and associates. 

Application Instructions

• We will conduct selection throughout Thursday April 30th and Friday May 1st – with a multi-stage process taking place across the 2 days

We will review applications as they come in and close when we have sufficient numbers

The Philharmonia Orchestra is seeking a talented and driven Trusts and Foundations Co-ordinator to help the Development team deliver growing, sustainable fundraised income. Working closely with an experienced senior grant-writer, the Trusts and Foundations Co-ordinator will steward existing funders and develop funding applications for:

• Our programme of 150 concerts a year, including landmark multi-disciplinary concert series; 

• Our award-winning Learning & Engagement projects that engage over 15,000 people annually;

• Our talent development programme through which we help improve representation in the talent pipeline;

• Our sector-leading visionary digital and immersive technology programme including our multi-award winning and globally recognised Virtual Orchestra (VR) immersive experiences.

This role will suit someone ready to move on from an entry-level position within a Development team, keen to work in a fast-paced environment, and enthusiastic about taking on their own set of fundraising targets and application deliverables. It is an opportunity for an enthusiastic fundraiser to work within an experienced, inspiring team, to work closely with and learn from one of the most experienced trusts and foundations fundraisers in our sector, and to play a transformative role in a thriving orchestra that on the occasion of its 80th anniversary is already looking ahead to Philharmonia at 100.

Key Responsibilities and Tasks

The primary responsibilities of the Trusts and Foundations Co-ordinator are fundraising from and stewarding Trusts and Foundations, achieved by undertaking the following tasks:

1. Delivering the Trusts and Foundations fundraising strategy, with a particular focus on:

• Identification and cultivation:

• Producing lists of prospects to share with the Development Board, via the Director of Development.

• Identifying opportunities for cultivation at projects, events and concerts.

• Application development:

• Responsibility for developing small to mid-range Trust, Foundation and statutory applications up to £25,000 including copy development, application budget creation (using signed-off source budgets), and sign-offs from project manager and line manager.

• Maintaining a strong momentum of application submissions, aiming to fundraise a year ahead of project delivery where possible.

• Collaborating with Development colleagues to agree stewarding responsibilities, review prospects, report on Trust & Foundation income vs. targets and identify prospects whose giving objectives align with the Philharmonia’s work.

• Working closely with colleagues in the Learning & Engagement, Concerts and Marketing departments to build strong, collaborative working relationships in order to source project information to support the development of funding bids.

• Stewarding

• Ensuring timely report development and submission, to maximise re-application rates.

• Ownership of accurate and comprehensive Trust, Foundation and Statutory accreditation in all collateral and online.

• Proactive and consistent conduit between prospects and the Philharmonia, managing invitations to supported projects and ensuring consistent, warm and professional relationship management.

2 Ensuring efficient administration of Trusts and Foundations fundraising, including:

• Managing all Trusts and Foundations pledges and grants on our CRM Tessitura, and ensuring data capture and processing is in line with GDPR and other privacy laws.

• Population and updating of Trusts and Foundations submissions, stewarding and reporting tracker.

• Accurate records of all correspondence held in SharePoint.

Other tasks include

• Representing the Philharmonia externally when required. 

• Undertaking any other duties reasonably required by the Philharmonia.

Skills

Essential:

• A passion for the arts and belief in their ability to have a positive transformative effect on people’s lives.

• An enthusiasm for fundraising.

• A strong work ethic.

• Excellent writing skills with the ability to form a persuasive case.

• Experience in writing fundraising communications.

• Experience of working within a team in a collaborative and supportive manner.

• Exceptional interpersonal and communication skills (verbal and written), with an ability to adapt style for different audiences and members of the orchestra’s circle of supporters and senior volunteers.

• Commitment to the mission, vision and values of the Philharmonia. 

• Understanding of fundraising and data protection regulation (including GDPR and the Fundraising Regulator).

• Credible experience using a CRM system to record and report on moves management.

• High-level of IT literacy, including the Microsoft 365 suite.

Desirable:

• Knowledge of the Philharmonia and its work.

• Proficiency in fundraising databases.

Looking for a career in children’s social work with purpose and a clear path for development? 

Applications to Approach Social Work have re-opened for a limited number of locations. This is the final opportunity to start the programme in summer 2026. 

As a children and families social worker, you’ll work directly with children to make sure they are safe, supported and able to thrive. Social work is a career that offers stability, progression and the chance to make a lasting difference.

On this fully funded social work training programme, you’ll be supported from day one and gain the skills, experience and master’s degree to succeed, wherever your career takes you. 

About the programme 

Approach Social Work is a fully funded social work training programme that helps you become a children’s social worker through hands-on experience, academic study and expert support. 

On the programme, you’ll develop a deep understanding of child-focused social work practice and how to build relationships that create real change. You’ll explore anti-discriminatory, anti-oppressive and anti-racist approaches, while working towards a postgraduate diploma and master’s degree in social work. 

What to expect 

Year one: 

• Begin study for your postgraduate diploma in social work

• Learn alongside children and families within a local authority social work team, supported by experienced tutors and practice educators 

• Receive a tax-free bursary of £18,000 or £20,000 (depending on location) to help with living and travel costs 

Year two and three:

• Move into a paid role as a newly qualified children’s social worker (up to £34,000, or more in some London boroughs) 

• Keep working towards your social work master’s degree 

• Join the Frontline Fellowship, a national community offering career-long support and development 

The role:

As a children’s social worker, you’ll learn how to build relationships, make difficult decisions and advocate for children’s safety and wellbeing. That means: 

• Visiting a child at home or school 

• Supporting a parent through difficult circumstances 

• Working with teachers, health professionals or police 

• Writing reports and helping decide what’s safest for a child 

It’s a challenging and rewarding public sector career, rooted in empathy, resilience and strong judgement. 

Who we’re looking for  
You may have studied a humanities, social sciences, education, law or healthcare degree, but we welcome applicants from all degree backgrounds. We particularly encourage people underrepresented in the sector, including men and those from racialised minority backgrounds. 

You don’t need experience in social work. We are looking for the right values, resilience and commitment to making a difference. This role is open to graduates in their final year, or you may already have an existing undergraduate degree and be working in a related role such as a youth worker, support worker, family support worker, teacher, learning support assistant, teaching assistant, counsellor, care worker, key worker, charity worker or social work assistant. 

Eligibility requirements 

• Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent)

• Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification)

• Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2029)

• Be resident in England by the time the programme commences

• Not be a qualified social worker 

Places are only available in select locations and will close as they reach capacity. If you are eligible and ready to apply, this is your last chance to join the 2026 cohort. 

Real support. Real skills. A career that matters. 

Apply now.

Delivered by children’s charity Frontline. Formerly known as the Frontline programme.

Family Support Worker 

£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)

Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton, Chelmsford

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker on a full time basis (35 hours per week) to deliver a high-quality family support service as part of our Essex Care Team.

Reporting to the Family Support Manager of the Essex Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

Location:

This role covers Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton & Chelmsford.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, please visit our website.

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website via the link and apply online.

Interview Date to be confirmed

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our Essex Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Employee Relations Advisor

�� Location: Aldgate, London (Hybrid Working)
�� Contract: 12 Months FTC
�� Salary: £42,000
�� Closing Date: 24TH March 2026
�� Interviews: w/c 30th March 2026

Centrepoint, the UK’s leading youth homelessness charity, is looking for an Employee Relations Advisor to join our People team.

This role will report into the HR Manager and focuses exclusively on Employee Relations casework, supporting managers across the organisation to handle complex people matters confidently and fairly.

About Centrepoint

Centrepoint works with vulnerable young people across the UK, providing accommodation, health support and life skills to help them move into education, employment and independent living.

Each year we support over 16,000 young people, helping them build brighter futures. Our ambition is to end youth homelessness by 2037.

Behind the services we provide is a dedicated workforce committed to making a difference. Our People team plays a key role in supporting colleagues across the organisation so they can continue delivering life-changing work for young people.

About the role

This is an exciting opportunity for an experienced HR professional who enjoys working in Employee Relations and supporting managers through complex people challenges.

Reporting to the HR Manager, you will manage a varied ER caseload end-to-end, including disciplinary, grievance, sickness absence and performance management cases. You will provide clear, pragmatic advice to managers across the organisation while ensuring our policies and employment law obligations are applied consistently.

This role is not a developmental or step-up advisory role. We are looking for someone who is confident managing ER cases independently and who can take ownership of cases from initial advice through to resolution.

Alongside casework, you will also help identify trends from ER data and support initiatives that improve colleague experience and strengthen people management capability across Centrepoint.

What you’ll be doing

• Managing a full Employee Relations caseload, including disciplinary, grievance, absence and performance matters

• Leading ER cases end-to-end, including investigations and formal processes

• Providing professional, timely and practical advice to managers

• Supporting managers to develop confidence in people management

• Maintaining accurate case records and ER trackers

• Reviewing ER trends and identifying opportunities for improvement

• Working collaboratively with the wider People team to deliver a joined-up HR service

• Supporting ER-related training, projects and continuous improvement initiatives

About you

We are looking for someone who brings strong Employee Relations experience and the confidence to support managers through challenging situations.

You will be comfortable managing a busy ER caseload, working with competing priorities and navigating complex issues while maintaining professionalism and empathy.

You will also be someone who builds strong relationships and is confident offering clear advice and constructive challenge when needed.

What we’re looking for

• Experience managing Employee Relations cases independently

• Strong knowledge of UK employment law and HR best practice

• Proven ability to manage complex ER casework from start to finish

• Confidence advising and influencing managers at different levels

• Excellent written and verbal communication skills

• Ability to manage a high volume caseload while maintaining attention to detail

• CIPD Level 3 qualification (or equivalent HR experience) desirable

Hybrid working

Centrepoint operates a hybrid working model, with colleagues expected to spend a minimum of 50% of their working week in the office. For most full-time roles this equates to five days across a two-week period.

This role will be based in our Aldgate, London office.

Using AI in applications

We recognise that some candidates may use AI tools to support their applications. While this is acceptable, we encourage applicants to ensure their responses reflect their own experience, skills and motivations for the role.

Why join Centrepoint?

Working at Centrepoint means being part of an organisation that is committed to creating real change for young people.

In return for your work, you’ll receive a competitive salary and a range of benefits including:

• 25 days annual leave, rising to 27 days

• Healthcare cash plan

• Private medical insurance

• Income protection

• Employer pension contributions of 5%

• Cycle to Work scheme

• Interest-free travel loan

We are committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds and experiences.

If you’re an experienced HR professional looking to use your Employee Relations expertise in an organisation making a real difference, we’d love to hear from you.

Apply now to join Centrepoint as our next Employee Relations Advisor.

Prison Facilitator - Bank Staff
 
Location: South Central (HMP Bullingdon and HMP Aylesbury)
Department: Prison delivery
Salary: £17.57 per hour
Job Type: Part time
Contract Type: Bank
 
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
 
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes across a number of prisons. To ensure the continuation of our programmes during times of staff absence, we are now seeking to recruit a Prison Facilitator/Library Assistant on a bank working basis to work across the Bristol region (HMP Leyhill, HMP Ashfield, HMP Eastwood Park and HMP Bristol). Working closely with prisons and their staff, people in prison, Shannon Trust volunteers and mentors, this post will support with the delivery and development of our literacy and numeracy programme in the area, maximising opportunities for people in prison to learn to read.
 
You will have experience working within prison settings underpinned by the ability to build relationships quickly and personal qualities that include resilience, determination and a problem-solving approach. You will also have a willingness to travel, sometimes at short notice, to provide short or long term cover within the prisons in this area.
 
This role will be prison-based. This is a bank role and so the number of days to be worked will vary and are not guaranteed. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
 
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
 
We reserve the right to withdraw this role early if it is filled internally
 
Closing date: 12th March 2026
 
Applications for this role will be reviewed on a rolling basis, and interviews may be held before the closing date so early applications are encouraged.
 
REF-226 978

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Job purpose

To act as the organisation’s lead professional for complaint handling and quality improvement across all Advice Services.

To ensure the effective resolution of client complaints by maintaining expert knowledge of regulated advice and delivering excellent customer service. Provide regulatory insights in team discussions on MHCBS and Regulation 17 creditor challenges. Analyse complaint trends and produce reports to establish consistent processes that enhance service quality, accountability, learning, and continuous improvement.

To support the Head of Quality and Compliance in ensuring Toynbee Hall’s advice services remain fully compliant with FCA, MaPS, and internal quality standards.

Key Responsibilities

Complaints and Challenge Management

• Lead the end-to-end management of all client complaints, overseeing first-stage advice service resolutions and directly managing escalated complaints, while contributing regulatory insight to team discussions on MHCBS and Regulation 17 creditor challenges.
• Ensure timely, accurate, and fair resolution in accordance with FCA and MaPS complaint-handling procedures.
• Act as the organisational escalation point for complex or high-risk advice-related complaints, including cases involving direct client or creditor challenges under MHCBS and Regulation 17
• Liaise with external stakeholders, creditors, and partners to resolve disputes and maintain strong working relationships.
• Maintain an accurate and auditable record of all complaints, decisions, and resolutions.

Quality and Compliance Oversight

• Work with the Head of Quality and Compliance to monitor compliance with regulatory frameworks and internal policies.
• Conduct audits and case reviews to identify trends, risks, and opportunities for improvement.
• Support the design and implementation of quality-improvement plans, policies, and tools.
• Provide regular reporting to senior leadership, highlighting trends and risks across services.

Continuous Improvement and Learning

• Translate insights from complaints and audits into practical service improvements.
• Collaborate with Advice Managers and Coordinators to integrate learning into casework and training.
• Support staff training and development on complaint handling, communication, and quality assurance.
• Promote a culture of transparency, fairness, and continuous learning within advice delivery teams to ensure ongoing service improvement and the highest possible standard of support for Toynbee Hall clients.

Regulatory and Partnership Liaison

• Proactively maintain and develop knowledge of regulations, legislation, and best practice across all advice areas by engaging in relevant training, continuous learning, and professional development.
• Ensure complaint handling and quality monitoring comply with FCA MaPS  and advice quality standards.
• Support preparation for audits, funder reviews, and regulatory inspections.
• Keep colleagues informed of relevant regulatory changes and implications for practice.

General Responsibilities

• Adhere to Toynbee Hall’s policies and procedures, including safeguarding and data protection.
• Promote equality, inclusion, and accessibility across all aspects of the service.
• Demonstrate financial efficiency and value for money.
• Undertake other duties as directed by the Head of Quality and Compliance or senior management.

Person Specification

Essential Criteria

Experience and Knowledge

• Hold a valid Money and. Pension Service accredited qualification in debt advice
• A minimum of two years’ full time (2,220 hours) or equivalent part-time experience of delivering debt advice
• Demonstrates a strong understanding of advice areas, with particular expertise in FCA regulations, MaPS quality frameworks, and the Mental Health Crisis Breathing Space Regulation
• Significant experience managing complaints and quality processes within a regulated advice
• Proven experience in complaint resolution, creditor negotiation, and stakeholder management.
• Ability to analyse complex cases and identify systemic issues or risks.
• Experience developing and implementing service improvement plans.

Skills and Competencies

• Excellent communication and influencing skills at all levels.
• Strong analytical, reporting, and decision-making ability.
• Ability to manage competing priorities and meet tight deadlines.
• Confidence handling sensitive and confidential information with integrity.
• High level of IT literacy, including CRM or case management systems.
• A proven commitment to continuous professional development of self and wider teams.

Personal Attributes

• Ability to work independently and proactively without supervision.
• High level of professionalism and integrity.
• Committed to fairness, impartiality, transparency, and accountability.
• Calm, and solutions-focused under pressure, adopting a “find a solution, no blame” attitude.
• Collaborative and empathetic approach when dealing with clients and colleagues.
• Strong alignment with Toynbee Hall’s values and mission

Desirable Criteria

• Previous management or supervisory experience in a debt advice or compliance setting.
• Experience designing or delivering training on quality, complaints, or compliance.
• Knowledge of data-protection legislation and its implications for complaint management.
• Ability to build and maintain positive relationships with all staff members.
• Excellent written and verbal communication skills.
• Competence in handling sensitive information with discretion and maintaining confidentiality.
• Keeping up to date with technology and take individual responsibility for learning new technologies.

Please download the full Job Description for more details.

Our Benefits Package

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan
• Perk Box

If you have natural enthusiasm for working with young people and are committed to working to improve their life chances, then Southover Partnership would like you to join our welcoming and passionate team.

We are an Independent Special Needs day school for pupils with Social, Emotional and Mental Health difficulties, Autistic Spectrum disorder and other complex needs. All pupils have an Education, Health and Care Plan (EHCP) and are placed by a wide range of local authorities. Typically, the pupils placed at our school have had significantly disrupted educational journey's. Southover provides an education for KS3, KS4 and KS5 students.

Our work at Southover is underpinned by the principles of Attachment Theory. We follow a small school model because we believe it delivers the best outcomes for our students. This means each school community gets to deeply know and understand its students and gives them the opportunity to be more directly involved in their own education.

This is an exciting opportunity in an good school for an experienced, enthusiastic and committed person, who will continue to maintain the School high standards by providing abundant opportunities for all students to achieve.

Job Purpose:

To support the academic and behavioural needs of the students at Southover Partnership to enable them to develop personal, social and academic skills. To assist the staff team at Southover Partnership in enabling a calm and purposeful environment for education.

We are looking for:

• An all-round individual, who is able to inspire and motivate students

• Has a proven track record of high standards with pupils with challenging/complex behaviour within a SEHM or similar setting

• Has excellent interpersonal and organisational skills

• Has an interest in, and understanding of, the factors, which affect behaviour

• Is both flexible, a good team player and has a good sense of humour

• A positive attitude to hard work and challenging situations

We can offer you:

• A welcoming and positive working environment where the wellbeing of both students and staff is a high priority

• Students with whom you can make exceptional progress

• The opportunity to be part of a hard-working, supportive, solution focused team of professionals

• A highly rewarding job where you can make a difference to young people’s lives

Please note that we can only accept our standard application form and not CV’s.

Informal discussions are welcomed by contacting the School Office.

The Southover Partnership is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share the same commitment. The post is subject to an Enhanced Certificate of Disclosure from the Disclosure and Barring Service and a range of other recruitment checks. All adults employed by the school have a responsibility for data protection and have a duty to observe and follow the principles of the GDPR Regulations.

The Southover Partnership welcomes applications from all, irrespective of gender, marital status, disability, race, age or sexual orientation. All applicants must be able to provide evidence of their Right to Work in the UK to be considered for this position.

PLEASE NOTE: We reserve the right depending on the number of applications received to shortlist and interview candidates prior to the closing date.

Neo-Natal Support Worker 

£24,000 pa + Company Car and benefits (including 25 days annual leave and pension)

This role covers the South West of London, including Chelsea & Westminster catchment area.

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Neonatal Support Worker as part of a developing programme delivering high quality wrap-around care and support to families with a baby receiving treatment on the Neonatal Intensive Care units within the London & South East region, working collaboratively with the multi-disciplinary team supporting the families.

Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a special care baby unit/community environment and those with a recognised qualification in health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website and apply online.

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our London & South East Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

Sue Ryder is looking for an experienced Online Community Manager to lead the strategic development and day-to-day management of our Online Bereavement Community, one of the UK’s leading digital support spaces for people who are grieving.

About the role:

Strategic and day-to-day management of our busy and sector-leading Online Bereavement Community to ensure it grows and develops in line with organisational priorities. Our community provides a safe but vibrant place for those who have been bereaved or who are caring for somebody at the end of their life to share their story, find support and support others.

The role includes developing new online services within the online community platform that relate to the organisation’s aim of supporting people at a most difficult time.

About you:
As Online Community Manager, you will manage and nurture an active online forum where people can share experiences and connect with others who are grieving. Working closely with colleagues across Digital, Marketing and our Grief and Bereavement teams, you will ensure the community remains a safe and supportive space, while continuing to grow and reach more people who need support.

You’ll be passionate about the power of online communities to connect and support people. You’ll combine strong community management and moderation skills with empathy and emotional intelligence, enabling you to engage sensitively with people who are grieving.

Essential Criteria
• Demonstrable experience of day-to-day online community/forum management, including moderation, to support service users
• A good understanding of UX and how the user journey contributes to an optimum experience for community members
• Experience in tracking and monitoring platform usage to identify areas for improvement and optimisation
• Experience of working with or managing volunteers
• Ability to use insights and analytics tools, such as Google Analytics and Hotjar
• Understanding of email newsletter best practice to maximise engagement
• Experience of managing an external moderation agency
• A strong understanding of service user audiences and their behaviours online

Desirable Requirements
• Experience using Discourse to manage online communities and DotDigital to manage email communications
• Experience of working in the not-for-profit, bereavement or health sectors
• Wider understanding of digital marketing tactics
• Experience of out-of-hours/on-call moderation
Interviews will be conducted on a rolling basis and early applications are encouraged.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online 
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.
Join the team and be there when it matters.

Chief Executive

We are now seeking an exceptional new leader to guide City Year UK into its next phase.

Position: Chief Executive

Location: London, with regular travel to Birmingham, Manchester and other UK locations as required

Hours: Full-time

Salary: £80-90k dependent on experience

Duration: Permanent

Closing Date: 10.00am on Monday 23th March 2026.

Interviews: March 2026.

Who we are

For over 15 years, City Year UK has stood alongside children and young people across the UK, helping them to discover their potential and believe in what they can achieve. As a leading youth and education charity, we inspire and empower young people to dedicate a year of service, volunteering with us to support children in schools, reduce youth unemployment, and strengthen communities.

Our City Year mentors work in schools serving children who are often furthest from opportunity. They provide consistent and caring support that helps pupils feel valued, motivated, and capable of success. By building trusted relationships, boosting confidence, and encouraging a love of learning, our mentors make a meaningful and lasting difference in the lives of the children they serve.

The Role

We are now seeking an exceptional new leader to guide City Year UK into its next phase. This is an important moment for the organisation and an opportunity to shape the future of a movement that is changing lives. Building on strong foundations, the next Chief Executive will lead the organisation as we strengthen and expand our programmes, deepen our impact, and play a leading role in the development of a UK Year of Service that supports children and young people across the country.

This is a pivotal moment for the organisation. With the full support of the Board, the next Chief Executive will lead City Year UK into a focused next phase, securing financial resilience, strengthening delivery, and ensuring sustainable long term impact.

Main responsibilities include:

• Fundraising and Development
• Strategy and Leadership
• Governance
• External Engagement
• Programme Delivery
• Finance and People

About You

We are looking for an inspiring leader who is passionate about unlocking the potential of young people, championing educational equality, and driving lasting change. You’ll bring a strong track record of strategic leadership and fundraising in the charity sector, along with the vision and energy to lead City Year UK into an ambitious new chapter. Skilled at building powerful partnerships, navigating complex stakeholder environments, and championing an inclusive, purpose-driven culture, you’ll also be a dynamic fundraiser, ready to support the growth and diversification of our income so we can expand our impact even further.

Experience, Knowledge and Skills:

• A proven track record of senior leadership and management at a Chief Executive or Director level, likely in the charity or mission-driven sector
• Experience leading a complex organisation, with strong financial oversight, including managing a budget of comparable scale
• Demonstrated success in securing £1.5m+ a year of funding aligned with programme delivery; strong understanding of the connection between mission and sustainability
• Excellent leadership, management and team-building skills with a collaborative working style
• Strong political and organisational awareness, with the ability to navigate diverse stakeholder environments
• Exceptional relationship-building skills and experience working with senior stakeholders across sectors
• Outstanding communication skills—written, verbal, listening, and presenting

Please apply by uploading your CV and a supporting statement responding to the two questions set out in the Recruitment Pack. Your statement should clearly demonstrate your relevant experience, leadership capability and track record in relation to this role. Due to the high volume of CVs received, we can only respond back to the successful candidates.

Employee Benefits

• Annual leave: 25 days per annum, rising to 28 days, plus 3 Christmas Grace days
• A matched pension scheme with 4% standard employer contributions and matched up to 5%.
• An organisational culture that values its employees and places particular emphasis on fairness and transparency.
• Sector-leading training, with qualifications up to master's degree level funded under the apprenticeship levy.
• 2 Volunteering days per year - pursue a project you’re passionate about
• 2 Wellbeing days per year
• A comprehensive wellbeing service designed to support the overall wellness of employees
• Interest-free travel season ticket loans, bike loans under the “Cycle to Work Scheme” and loans to assist employees with welfare or financial hardship
• Enhanced sick pay for up to 6 weeks

Other areas of experience may include CEO, COO, Chief Exec, Chief Executive, Director, Managing Director, HR, Finance, Operations.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Family Support Manager 

£29,000 + Company Car and benefits (including 25 days annual leave and pension)

London & South East

About the role:

This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint a Family Support Manager to deliver a high-quality family support service as part of our London & South East Care Team.

Reporting to the Head of Care out of our London base and working in partnership with health, education and social care professionals, you will take responsibility for delivering a high-quality family support service; and will act as the local Registered Manager for the Care Quality Commission, providing management and leadership to the team in relation to all safeguarding issues.

Having worked regularly in a demanding and emotional environment, within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who understand the impact of family dynamics of having a child/young person with a life threatening or terminal illness and those who have worked in bereavement support.

· A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks form conception to completion and understand that quickly connecting with people is essential.

· A persuasive, inclusive approach to achieving goals quickly and correctly - with a warm and friendly working style.

· Strong networking skills and confident use of MS Office - educated to A-Level with a recognised childcare and management qualification (NVQ4 or equivalent).

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, more information can also be found in our Candidate Pack.

As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please complete an application form by visiting our website and applying online. Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our London & South East care team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Corporate Partnerships & Fundraising Manager

MCKS Charitable Foundation UK

This is an exciting opportunity for an experienced fundraiser to help build and shape the charity’s corporate partnerships and fundraising programme, securing funding that will help grow MCKS Charitable Foundation’s support from 180 schools to 500 schools across the UK.

Through our school pantry programmes and breakfast clubs, MCKS Charitable Foundation supports children and families experiencing food insecurity, helping ensure pupils can start the school day nourished and ready to learn.

Our goal is to support 500 schools, helping thousands of children and families access essential food support each week.This role will play a central part in securing the partnerships and funding needed to achieve that ambition.

As Corporate Partnerships & Fundraising Manager, you will help develop sustainable income streams through corporate partnerships, trusts and foundations, and national fundraising initiatives.

This is an opportunity for a fundraiser who wants to build meaningful partnerships, shape strategy and help grow a national charity.

About the Role

Working closely with the charity’s leadership and trustees, you will help develop and deliver a diversified fundraising strategy that supports the charity’s growth.

You will focus on building strong relationships with organisations aligned with our mission and developing funding opportunities that enable the charity to expand its reach and impact.

Key responsibilities include:

Corporate Partnerships

• Identify and develop partnerships with corporate organisations aligned with the charity’s mission
• Secure financial and in-kind support from businesses
• Develop partnership proposals and sponsorship opportunities
• Manage relationships with corporate partners and provide impact reporting

Trusts & Foundations

• Research and apply to relevant grant-making trusts and foundations
• Develop compelling funding proposals and applications
• Manage relationships with funders and oversee reporting

Fundraising Campaigns

• Support the development of national fundraising campaigns, including Fuel for Five
• Develop fundraising resources for schools, communities and supporters
• Identify opportunities for collaborative fundraising activities

Donor Engagement & CRM

• Support the implementation and management of the charity’s fundraising CRM system
• Maintain accurate records of donors, partners and fundraising activity
• Track fundraising performance and provide updates to leadership and trustees

About You

We are looking for someone who is:

• Experienced in fundraising, corporate partnerships or business development
• A confident relationship builder with strong networking skills
• Comfortable developing proposals and securing funding
• Proactive and able to work independently within a growing charity
• Organised and able to manage multiple priorities

Experience in the charity sector is welcome but not essential if you have strong partnership or fundraising experience.

Why This Role Matters

MCKS Charitable Foundation currently supports around 180 schools across the UK through its school pantry programmes. Through strategic partnerships and fundraising, this role will help expand that support to 500 schools nationally, ensuring more children and families have access to essential food support through their schools.

This is a hands-on role where you will manage your own pipeline, develop partnership proposals and oversee reporting to funders and partners.

In your first year, the focus will be on building a strong fundraising pipeline capable of generating £150,000+ in future income and securing £75,000–£150,000 in new funding through corporate partnerships, trusts and fundraising initiatives.

Your work will play a direct role in enabling the charity to grow its support for schools and sustainably scale its impact.

 What Success Looks Like

Success in this role will involve building a strong and sustainable fundraising pipeline, securing new corporate partnerships and developing funding relationships that enable the charity to expand its reach.

You will be comfortable taking ownership of fundraising activity, identifying opportunities, developing proposals, and building long-term partnerships that deliver meaningful support for schools and families.

This role would suit someone who enjoys building relationships, creating opportunities and seeing the direct impact of their work on a growing charity.