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Are you an experienced Business or Process Analyst who enjoys untangling complex systems, understanding how data really works and finding better ways to connect the dots?
 

Great Ormond Street Hospital Charity is looking for a Process Analyst to help us build a clearer, more joined-up understanding of how data moves through our organisation.

This is a hands-on, data-focused role. You'll work across systems, teams and processes to map how information is captured, transformed and used; identify where things break down; and help create clearer rules and more sustainable ways of working.

You'll need to be comfortable getting into the detail of data, asking challenging questions and working closely with technical and non-technical colleagues to turn complexity into practical solutions.
 

Salary

The salary for this role is £48,192 per annum and this is a 12 month fixed term contract.
 

We operate a hybrid working policy of a minimum of 2 days per week in the office.

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.

Key Responsibilities

• Build an end-to-end view of our data landscape, documenting how systems connect, how data moves between them and where key dependencies sit.
• Map complex data flows and business processes across platforms including Salesforce, Snowflake, Marketing Cloud and other connected systems.
• Identify duplication, manual workarounds, data quality issues and points of failure, digging into root causes rather than simply fixing individual problems.
• Help establish clear and consistent business definitions, data rules and governance across areas such as matching, deduplication, consent, retention and data ownership.
• Work with stakeholders to understand the business need before considering the technology solution, constructively challenging existing assumptions and ways of working.
• Translate complex business and data requirements into clear process maps, requirements, user stories and documentation that technical teams can use.
• Work closely with Data Management, Data Engineering, Salesforce and business teams to turn findings into practical improvements across systems and processes.
• Support new integrations, testing and implementation, ensuring changes work effectively across the whole data lifecycle rather than solving one part of the process in isolation.
• Create clear documentation that strengthens organisational knowledge and reduces reliance on individual or undocumented technical knowledge.

Skills, Knowledge and Expertise

• Experience working as a Business Analyst, Process Analyst, Data Management Analyst or in a similar role involving complex systems and data.
• Strong experience mapping and documenting end-to-end business processes, system interactions or data flows.
• Experience working across integrated systems such as CRM, data warehouse, marketing automation or other enterprise platforms.
• Strong analytical and problem-solving skills, with the ability to investigate problems, identify root causes and recommend sustainable improvements.
• An understanding of data management concepts such as data quality, governance, business rules, data lineage and ownership.
• Strong stakeholder management and facilitation skills, with the confidence to ask challenging questions and constructively challenge established ways of working.
• Ability to translate between business and technical teams, making complex requirements clear and understandable.
• Strong documentation and process-mapping skills, with the ability to bring structure and clarity to ambiguous or complex problems.
• Experience with Salesforce, Snowflake or Marketing Cloud would be useful, but specific platform expertise isn't essential.

DBS - note a basic DBS check is required for this role

How to Apply

Please click on the apply button in the top right-hand corner where you will be taken to a short application form to complete.

Closing date: 23 September 2026

Applications will be reviewed on an ongoing basis and we reserve the right to close the roles prior to the closing date should suitable applicants be found. Therefore, you are encouraged to apply early to avoid disappointment.

Are you a proactive and detail-oriented finance professional, with experience of charity accounting and a customer-focused approach? Do you take pride in ensuring income is accurately recorded and reported and enjoy working with data? The Royal Marsden Cancer Charity is seeking a Finance Officer (Income) to play a key role within our Finance team, helping to ensure the Charity's income is managed accurately and efficiently.

About the Role: The Finance Officer (Income) is a vital member of the Finance team, responsible for the accurate accounting, reconciliation, and reporting of the Charity's diverse income streams. You will manage the monthly income reconciliation process, prepare income journals, support Gift Aid accounting, and work closely with colleagues across Finance, Data and Fundraising teams to ensure income is recorded correctly and allocated to the appropriate funds and appeals.

The role offers the opportunity to gain broad experience across charity finance, including income accounting, fund accounting, Gift Aid, audit support, and financial controls. You will contribute to maintaining robust financial processes and help ensure the Charity can maximise the impact of every donation received.

Why Join Us?  The Royal Marsden Cancer Charity supports one of the world’s leading cancer centres, funding ground-breaking research, cutting-edge equipment, and extraordinary patient care. We’ve exceeded our fundraising goals in recent years and aim to raise at least £215 million during our current five-year strategic period.

This is an exciting opportunity to further strengthen and develop the Finance function so it is well positioned to support the Charity through its five-year strategy, while playing a meaningful role in improving the lives of people living with cancer.

Ideal Candidate: You will have experience working within a finance team and be working towards a finance qualification, with strong organisational skills and excellent attention to detail. You will be comfortable working with large volumes of financial data, performing reconciliations, and investigating discrepancies.

You will bring strong Excel skills, a proactive and collaborative approach, and the ability to manage competing priorities while meeting deadlines. Experience supporting audit or year-end processes and working with financial systems is essential. Above all, you will be committed to RMCC's purpose and values and motivated by the opportunity to make a meaningful difference.

What We Offer

· 27 days annual leave + bank holidays

· Generous pension scheme with up to 6% employer contribution (increasing to 8% after two years of employment)

· Flexible working options

· Study support for accountancy exams

· Life insurance, employee assistance programme, shopping and other discount schemes and more

· Bright, modern offices in Chelsea and Sutton with subsidised canteens

 Inclusion Matters

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.

If this sounds like the opportunity for you, we’d love to hear from you.

How to Apply

To apply, please submit your CV and cover letter of no more than 2 pages via CharityJob.

Closing date: Monday 21st September 2026 (11.30pm)

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Closing Date: 27th September 2026

Interview Date: 8th October 2026

Corporate Band E

Salary : £38,413 rising to £39,908  in year two, subject to achieving objectives

Hours: Full Time, 37.5 hours

Fixed Term: 2 years until 31st December 2028, covering a secondment

Hybrid working with multi-site working from home and across both sites, Selly Park and Erdington

 About the role

 We are recruiting a Communications and Marketing Manager to support income growth through the delivery of Birmingham Hospice's income generation communications and marketing activity.

 This is a two-year, fixed-term post covering a secondment – a genuine opportunity to make a lasting impact for a charity with ambitious plans for the future.

 Working closely with income generation colleagues, you'll bring together fundraising, media, marketing, digital, creative and campaigns activity to maximise income, supporter acquisition and retention.

 You'll be confident leading projects and working collaboratively across teams to deliver impactful campaigns through social media, email and paid media, bringing creativity, innovation and new ideas to help secure and grow all forms of voluntary income and raise the profile of Birmingham Hospice.

 What you’ll bring

•  A background in a fundraising and/or communications environment
• A proven track record creating multimedia communications campaigns, including social media, email and paid digital advertising (e.g. Meta, Google, TikTok ads)
• Experience of developing and managing digital channels, including websites and a variety of social media platforms
• Some experience of line managing, mentoring or developing team members
• Excellent organisational skills, with the ability to manage a complex workload and prioritise effectively
• Creative thinking skills with the ability to spot opportunities for innovation and growth

 What we offer

•  Join a supportive, creative and collaborative team where your ideas are valued
• A varied and interesting role leading fundraising marketing, digital and campaigns activity
• Autonomy to try new things and bring innovation to your work
• Work that makes a genuine difference for people living with terminal illness and their families
• Recognition of prior NHS or hospice service (including pension and annual leave entitlements)
• Generous annual leave, wellbeing programmes and access to employee benefit platforms such as Stream and Engage

Want to use your fundraising experience to create real, visible change for thousands of Sri Lankan street dogs? Join a small, ambitious charity where your ideas, relationships and fundraising expertise can have a direct impact.

WECare Worldwide is looking for an experienced and hands-on Head of Fundraising to join us for a 12-month maternity cover and take ownership of our fundraising strategy and income generation.

We are a UK- and Sri Lanka-registered animal welfare charity providing international-standard veterinary care to street dogs in Sri Lanka. We are a small and collaborative organisation, so this is a role for someone who enjoys combining strategic fundraising leadership with hands-on delivery. You will work closely with the CEO and colleagues across WECare to help shape how we grow our income, while remaining actively involved in the day-to-day fundraising work needed to deliver results.

A major focus will be our individual giving and digital fundraising, including online donations, regular giving and fundraising appeals. This is currently one of our most important sources of income, and we’re looking for someone who can help us strengthen supporter engagement, improve donor journeys and identify opportunities to grow sustainable income.

You’ll also play a key role in developing our grants and trusts & foundations income, from identifying opportunities and building compelling applications through to reporting and stewardship. Alongside this, you’ll nurture and develop major donor relationships and explore the right corporate partnership opportunities for WECare.

This is very much a role for someone who enjoys both thinking strategically and getting things done. You might be developing the fundraising plan one day, working on a significant grant application the next, reviewing digital fundraising performance, shaping an appeal or speaking directly with a donor or potential partner.

You’ll work with colleagues across the organisation to turn the incredible work happening on the ground in Sri Lanka into compelling stories, funding propositions and campaigns that inspire people to support WECare.

We’d love to hear from you if you have a strong track record in fundraising, particularly across individual giving, trusts and foundations, major donors or other high-value income streams. You’ll be commercially aware, comfortable working with targets and forecasts, confident building relationships and happy taking initiative in a fast-moving environment.

Most importantly, we’re looking for someone who genuinely wants to make an impact. WECare is an ambitious organisation with big plans, but we remain small enough that the person in this role can make a tangible difference to both our fundraising direction and the animals our work exists to help.

Location: Remote
Contract: Fixed-term, 12-month maternity cover
Reporting to: CEO

Please see the full Job Description for further details about the role and experience we’re looking for.

The Calouste Gulbenkian Foundation UK Branch is looking for a Communications and Programmes Officer to join our small, collaborative London team.

The Calouste Gulbenkian Foundation is an independent charitable foundation established in Portugal in 1956. It is one of the largest European foundations, with headquarters in Lisbon and offices in London (the UK Branch) and Paris. The Foundation's mission is to promote the development of individuals and organisations, through art, science, education, and charity, for a more equitable and sustainable society.

The Communications and Programmes Officer will work with colleagues to support the delivery of the Calouste Gulbenkian Foundation UK Branch's strategy. This post will help deliver the UK Branch's communications activity and support the UK programme's grant-making and projects.

The UK Branch aims to strengthen arts and civil society ecosystems and emphasises transnational collaboration between Portugal (where the Foundation is headquartered) and the UK. Our grantmaking programme has three focus areas: arts opportunities, NGO capacity-building and climate-health. We fund and support partner organisations working in these areas and directly deliver projects in-line with our programme goals. The UK Branch also collaborates on flagship international initiatives of the Foundation, including the Gulbenkian Prize for Humanity and the Alliance for Socially Engaged Arts.

The appointed person is likely to spend around 50% of time working on communications projects, and 50% on general programmatic work (including research, events, project management, and administration).

This is a brilliant opportunity for someone with around two years of relevant experience looking to extend their skills and responsibilities and develop professionally.

About you

We do not expect candidates to evidence that they meet every point listed below. Instead, we encourage applications from candidates who meet the majority of the specification and are excited by the role.

• Excellent writing skills for a variety of audiences
• Experience developing content for social media and digital platforms
• Experience using communications software, ideally Mailchimp and WordPress (or equivalent)
• Strong research skills
• Experience managing projects and/or delivering events
• Awareness of, and an interest in, arts, environmental sustainability and the charity sector
• Prior employment in communications and/or a related field (ideally around two years of experience), or experience producing written and other communications in a formal context

What we offer

• Salary of £29,850 to £33,000, depending on the experience of the candidate
• Stakeholder pension scheme, which new employees are eligible to join after a successful probation period, to which the Foundation makes a matched contribution
• Leave entitlement at the rate of 28 days per annum in addition to UK statutory holidays
• Health and dental insurance coverage for all employees
• Access to an Employee Assistance Programme (EAP), which includes mental health support services
• A generous budget for employee training
• Hybrid working, with equipment provided by the Foundation to support effective home working

How to apply

Download the full job pack and submit your CV and a cover letter, following the instructions provided, by 23:59 on Sunday 20 September 2026. The postholder must be eligible to work in the UK. We are unable to offer visa sponsorship for this role. 

Equal Opportunities

The Foundation has an equal opportunity policy and implements to make this policy fully effective by ensuring that no job applicant or employee receives less favourable treatment on the grounds of age, sex, sexual orientation, religion or belief, disability or race. The principle applies to recruitment, pay, terms and conditions of employment and promotion.

Job Purpose

We are looking for a fundraising specialist with the abilities and ambition to grow our charitable income generation and take ANT to our next level of impact.

Our current fundraising strategy is focused around corporate partnerships, individual giving campaigns (in particular crowdfunders where we have a strong track record), philanthropists and trusts and foundations.

We are particularly interested in individuals with experience and skillsets in areas that would complement and build on existing strengths and experience in the team; generating new leads in relationship fundraising context, developing and diversifying our individual giving offering and building excellent stewardship journeys.

You will help grow out impact by inspiring and influencing others to follow us in our ambitious plans for change.

Main responsibilities

• Lead from the front to grow our fundraising operations and strategy
  • Work with the Director of Income and fundraising team to review and refresh our fundraising strategy, as we enter its third year
  • Carry out a stocktake of recent performance and identify areas for growth 
  • Develop workstream plans for the year across different fundraising areas including generating new corporate partners and mid to high level philanthropist supporter leads, testing new individual giving channels and developing excellent donor stewardship
  • Look at continuing sustainable growth of unrestricted income, with an eye to further diversifying our fundraising streams longer term
  • Develop and foster relationships with new and existing strategic partners, funders and supporters
• Leadership of the fundraising team at ANT, providing clear strategic vision, guidance and support
• Line management of two fundraising leads, supporting them to develop and grow their skills
• As part of the senior leadership team, work with the Chief Executive and other Heads on organisational strategy, fundraising and communications planning
• Develop strong working relationships across the organisation and bring together relevant people in matrix working style groups, to avoid siloed ways of working

Working relationships and expectations

• As a member of the senior leadership team, you will work closely with the Chief Executive and other Heads, helping to lead the organisation in an exciting period of change and growth
• As a member of the Income team, you will work closely with the Director of Income. You will  manage two direct reports at Lead level. You will collaborate more widely across the organisation coordinating comms needs from different teams. 
• Hybrid working between home and our office at Lower Chew Forest, Compton Dando with the expectation of being present in our office or on site at least one day in a typical week
• Occasional evening and weekend working will be required but this is not a substantial feature of your role
• Our staff maintain an appropriate level of confidentiality, professionalism and discretion at all times
• Our staff comply with organisational policies, procedures, and guidance, and external regulations and laws

Person specification

Essential

• Passion and commitment to addressing the climate and nature emergencies in general and woodland creation in particular 
• Ambitious and positive about new opportunities and challenges, especially driving new projects
• Strong track record of charity fundraising management and growing income streams, including strategic planning, forecasting, management of fundraising workstreams and reporting on performance against targets
• Demonstrable experience developing in managing and growing relationship based charity fundraising, especially corporate partnerships, philanthropy and individual giving
• Excellent interpersonal skills and a proven ability to build and maintain strong, productive relationships with supporters, funders and strategic partners. 
• Excellent knowledge of data protection and GDPR considerations
• Strong people management and leadership skills, backed up by your own experience of line managing others
• Experience managing complex projects 
• Ability to work proactively on own initiative, continually learning and evaluating projects to improve delivery of our projects

Desirable

• Technical knowledge and understanding of the climate and biodiversity crises
• An understanding of the charity sector, the challenges specific to it and fundraising channels
• Experience of managing communications across paid, owned and earned channels including digital, press & PR at a local and national level
• Experience maintaining and developing CRM systems to support excellent supporter journeys
• Experience with analytics platforms to track all stages of the lead acquisition journey and inform optimisations
• Experience managing paid search accounts and the Google Grant
• A valid UK driver’s licence and access to a vehicle would facilitate travel to our sites where required

Our commitment to equality and equity

Your application will have all personal details redacted before being assessed by our short-listing panel. 

As a Disability Confident employer, we will offer an interview to disabled candidates who meet the  essential criteria for the role. 

To address any diversity gaps in our team we will also offer an interview to candidates who meet  the essential criteria and are from under-represented groups. At this time this applies to those from  Black, Asian and minority ethnic groups. 

Avon Needs Trees is a Living Wage and Disability Confident accredited employer, and a supporter  of the West of England Good Employment Charter. We especially welcome applications from under-represented group

Who we are
We are OUTpatients, the UK’s LGBTIQ+ cancer charity. Proudly led by and for our community, we are here to shake up the system, advocate for equity, and stand up for every LGBTIQ+ person affected by cancer. Our passion to support others is born out of personal experience; we understand what it’s like to not see yourself reflected in the services you use, and feel like you are left in the margins at a time when you most need personalised support. That is why we host peer support, educate healthcare professionals and help to shape national policy so that nobody has to go through cancer alone.

The position

The Head of Fundraising & Business Development is one of three new senior leadership roles we're creating alongside our CEO, the first time OUTpatients has built a leadership team of this kind. It's a rare chance to build an income generation function from scratch, not inherit and manage one that already exists.

You'll be the driving force behind how we fund our growth: designing and delivering a multi-channel income strategy spanning trusts and grants, corporate partnerships, individual giving and commercialised education products, and personally securing the gifts and partnerships that sustain our peer support, healthcare education and advocacy work. This is a hands-on, deeply personal role. You'll write the bids, pitch the sponsors and build the relationships yourself, not oversee others doing it.

Working closely with our incoming Chief Operating Officer and Chief Medical Officer, and reporting directly to our CEO, your work will directly shape how many more LGBTIQ+ people affected by cancer we're able to reach.

To learn more about the role, please read the attached Job Description.

Community Volunteers Enabling You (COVEY) has been a lifeline for children, young people and families across Lanarkshire since 1992. We provide one-to-one and group-based befriending, mentoring and family support services tailored to those who need it most. Our mission is to help children, young people and families become more resilient, safe and better equipped to reach their full potential.

As Fundraising Manager, you will lead the development of community fundraising, corporate fundraising and fundraising events (either held by us or undertaken by members of the public such as the Kiltwalk), helping COVEY grow sustainable unrestricted income and build long-term relationships with supporters.

This is a brand new role with real scope to build on COVEY’s trusted place in the local community, developing new fundraising opportunities and partnerships, as well as building on our existing relationships with volunteers, staff, trustees, supporters, funders, schools, employers, community partners and local networks.

You will also help shape fundraising activity linked to COVEY’s 35th anniversary in 2027, using this milestone to celebrate the children, young people and families we have supported over this time (and the volunteers and staff that made it happen), in turn raising our profile and build long-term supporter relationships beyond the anniversary year.

This role would suit someone who is confident, proactive and relationship-focused, with the ability to engage people, spot opportunities, make compelling asks, build partnerships and turn interest into meaningful support for COVEY.

What we’re looking for:

• A successful track record of generating income, developing partnerships, identifying new leads and converting opportunities into active support
• Previous experience of fundraising, which could include community fundraising, corporate fundraising, supporter stewardship, sponsorship, challenge events, employee fundraising, Charity of the Year partnerships, etc
• Excellent communication and relationship-building skills, including confidence in networking, presenting and making fundraising asks
• Strong planning and organisational skills, with the ability to manage fundraising activity, events, budgets, supporter communications and CRM records
• A collaborative, supporter-focused approach and a strong commitment to COVEY’s mission, values and outcomes

COVEY is entering an important period of growth. Our 2025-28 Strategy sets out ambitious plans to increase income, grow unrestricted funding, strengthen our external profile and develop wider community support for the charity. The Fundraising Manager will play a key role in achieving this, and will be able to shape exactly how we do this from the ground up.

What We Offer

We offer a rewarding and fulfilling role with the opportunity to develop your skills and career in an enriching environment. Our benefits package includes:

• 6% employer pension contribution
• 22 days annual leave (rising to up to 27 days) and 10 public holidays
• One special leave day to celebrate your birthday
• Flexible working
• HSF Health plan (including dental, optical, physio claim back, personal accident coverage, GP, mental health counselling, legal support, and discounts for gym, cinema, and shopping)
• Quarterly staff wellbeing activities
• Access to ScotWest Credit Union (loans, mortgages, and savings accounts)
• Access to learning and development opportunities

The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.

We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.

We are looking for an entrepreneurial and collaborative trusts fundraiser to play a leading role in growing the investment that supports NYO’s work with teenagers across the UK. Trusts and foundations contribute more than £600,000 annually, and this new role will help deepen existing partnerships, develop new opportunities and secure significant support for NYO’s future.

As an ambitious and growing organisation, we need to communicate new and evolving programmes with agility, articulating their potential clearly and building the support needed to make them possible. This is an opportunity to build from a position of strength, sustaining successful programmes while securing investment to create opportunities for many more teenagers.

You will manage a substantial portfolio of trust, foundation and statutory funders, leading relationships from cultivation and application through to stewardship, reporting and renewal. You will develop compelling, evidence-led proposals and reports, including significant and strategically important bids, and work closely with colleagues to bring together programme, financial and impact information. 

This is an excellent opportunity for an experienced fundraiser who combines excellent writing and relationship-building skills with strategic judgement and careful delivery. You will take ownership of agreed income targets and play an active part in a collaborative Fundraising & Communications team working across Individual Giving, major donors and Trusts & Foundations to achieve shared goals. 

At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.

Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.

Deadline for applications: 10am, Monday 21 September 2026

EVENTS CO-ORDINATOR

Sheffield Hospitals Charity is looking for a talented Events Co-ordinator to lead the delivery of a growing portfolio of fundraising and engagement events from flagship fundraising events to brand awareness initiatives, you'll play a key role in creating experiences that make a real difference. 

What you'll do:

• Plan and deliver a varied programme of events from concept to evaluation.
• Build strong relationships with supporters, volunteers and partners.
• Help grow participation, income and awareness of Sheffield Hospitals Charity.
• Work as part of an ambitious and supportive fundraising team. 

We'd love to hear from you if you have:

• Experience delivering successful events and managing multiple projects.
• Strong organisational and communication skills.
• A proactive, creative and solutions-focused approach.
• The ability to thrive in a fast-paced environment. 

We're looking for someone who is organised, proactive and confident managing multiple projects at once. You'll be a natural relationship-builder with a creative mindset, excellent communication skills and a passion for delivering outstanding experiences. You'll have the opportunity to shape an established events programme, bring fresh ideas to the table and help improve the lives of patients, families across Sheffield. 

If you're looking for a role where you can make your mark and deliver events with real impact, we'd love to hear from you. 

If you feel you have relevant skills and experience, please submit your CV and supporting statement to Sandra Smith, Senior Consultant via the Charisma Charity Recruitment website.

Location: Sheffield (hybrid working available) 

Closing date for applications: 21st September
First client interview: 2nd October 
Second client interview: TBC

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. 

Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please contact our Operations Teams. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the role.

You’ll be at the helm of a busy, welcoming centre that brings residential stays, day visits, camping and outdoor activities to guiding groups, schools, youth groups, corporate teams, families and friends. That variety is part of what makes the role so rewarding. No two days look the same, and that’s exactly the point.
This is a senior role with real scope and real responsibility. You’ll lead a team, set the tone for high standards across the site, manage the practical realities of running a working centre, and help shape its future direction in line with Girlguiding Anglia’s values and ambitions. You’ll have the chance to think strategically about where the centre goes next while staying hands on with the day to day running that keeps a place like Hautbois thriving.
We’re after someone positive, proactive and organised, who leads with warmth as much as with structure. You’ll need to be comfortable holding multiple priorities at once, calm under pressure, and genuinely motivated by creating great experiences for the people who come through the centre’s doors. If you enjoy variety, thrive on responsibility and want your work to have a visible, lasting impact, this role offers all of that in abundance.
The role is based at Hautbois, right in the Norfolk countryside. Flexible working may be possible where it suits the business, though some evenings and weekends will be part of the job given the nature of a residential site. The centre isn’t easily reached by public transport, so a car and full driving licence are essential for commuting and the occasional meeting further afield.
In return, you’ll get free parking, office drinks and snacks, a holiday allowance that grows with your length of service, and modern IT and working facilities to support you in the role.
This role might also suit candidates with backgrounds as an activities manager, camp manager, adventure manager, outdoor learning manager or residential centre manager.
 

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation 

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation (LWF) continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 490,000 people and winning over £4bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies. 

Purpose 

At Citizens UK (CUK), our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Main Responsibilities 

As the Data and Membership Officer for the Living Wage Foundation (LWF), you will play a pivotal role in supporting the smooth running of our internal processes and supporting our network of nearly 17,000 accredited Living Wage employers. Your responsibilities will span data management, customer service, finance administration, and team support. You will contribute to effective data management by supporting system updates, maintaining high-quality records on platforms such as Salesforce and ActOn, and generating reports for use by senior management.

Additionally, you will coordinate the administration and reconciliation of credit card payments and act as a liaison between the CUK Finance and LWF teams. In the area of customer service, you will manage our Employer support email inbox, respond to queries, and escalate complex issues as needed. You will also be responsible for updating internal systems, supporting merchandise and branding requests, and representing the Foundation in both written and verbal correspondence. Team support duties will include arranging logistics for team events, providing occasional administrative assistance to senior leadership, and ensuring internal handbooks and guidance remain current.  Throughout all areas of your work, you will collaborate closely with colleagues across the LWF Team to ensure we meet the needs and expectations of our employer network and other key stakeholders. 

Working as the Data and Membership Officer for the Living Wage Foundation, reporting to Senior Data and Insight Manager (LWF Operations and Insight team) your main responsibilities will include: 

Project Management 

• Support LWF team with good data management, reviewing employer pipeline numbers, reporting to Senior Management Team (SMT) when there are issues or delays. 

• Clean employer data, escalating complex issues to relevant colleagues. 

• Support the Senior Data and Insight Manager to maintain high-quality data across our systems, including Salesforce (CRM) and ActOn (marketing email platform). 

• Support the Operations and Insight Team with testing and implementation of new systems and processes. 

Learning and expertise 

• Keep internal handbooks and guidance up to date with ways of working practices, systems and policies, working with the LWF team to consider and implement improvements to make LWF an efficient and positive place of work. 

• Create and share basic reports from Salesforce for use by the team and SMT. 

Communications 

• Represent the Living Wage Foundation coherently in writing and verbally. 

• Work collaboratively with the team and across Citizens UK to ensure that we are meeting the customer service expectations of our employer network and stakeholders. 

Develop and manage external relationships 

• Manage our Accreditation Inbox, including responding to simple accreditation or form questions, and escalating more complex questions where necessary in a timely and helpful manner. 

• Update Moneypenny (LWF switchboard) on team changes, holidays etc. Receive and respond to general enquiries received through the switchboard. 

• Support on Employer Merchandise and branding requests where required, ensuring timely delivery and clear correspondence.

Develop and manage internal relationships 

• With Operations & Data Officer, support the LWF team to book items in and out of LWF merchandise library. 

• Arrange logistics for LWF all staff Away Day.

• Provide Senior Leadership Team (SLT) with occasional administrative support including booking travel, rooms, and making purchases when necessary. 

Income and resources 

• Coordinate the administration and reconciliation of credit card payments. 

• Liaise between CUK Finance team and LWF team, ensuring each team is updated on processes and working cross-team to ensure good communication. 

• Administration of LWF Away Day budget. 

Contribute towards Citizens UK’s strategic objectives 

• Responsibility for delivering agreed areas of the Foundation’s work plan.

• Work collaboratively with the LWF team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders.

• Display self-awareness of DEI issues and good practice, considering impact on direct reports and stakeholders.

• Understand how your role contributes to the purpose of the Foundation and the core mission of Citizens UK.

• Implement Citizens UK’s and the Foundation policies, procedures, and values in own work and that of the team. 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

• Professional certification in project management, administration, finance (D) 

Experience 

• Previous experience supporting data management and reporting, ideally using CRM systems such as Salesforce (E) 

• Prior experience in customer service or stakeholder engagement (E) 

• Experience working in a team-based office environment (E) 

• Experience in finance administration, including credit card administration and budget management (E) 

• Experience with cross-team liaison or project coordination (D) 

Key skills and knowledge 

• Strong organisational skills with the ability to manage multiple tasks and meet deadlines (E) 

• Excellent written and verbal communication skills, with the ability to respond professionally to internal and external queries (E) 

• Proficiency in Microsoft Office and familiarity with CRM and data management systems (E) 

• Attention to detail and accuracy in handling financial and data-related tasks (E) 

• Ability to produce and analyse basic reports (E) 

• Understanding of confidentiality and data protection principles (E) 

Personal qualities & values 

• A proactive self-starter, able to work independently and take initiative (E) 

• Collaborative and able to work effectively as part of a diverse team (E) 

• Flexible and adaptable, willing to support a range of operational needs (E) 

• Committed to the mission and values of the Living Wage Foundation and Citizens UK (E) 

• Willingness to learn new systems and processes, and to support continuous improvement (E) 

• Positive, professional attitude and commitment to high-quality service (E) 

Interview date: 21-22 October 2026

Battersea is entering an exciting phase of innovation and transformation as we continue into the second year of our new five-year strategy. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat.

We currently have a permanent opportunity for someone to join us as a Direct Marketing Officer - Regular Giving (Lottery & Lead Generation).

As part of this role, you will manage and deliver a series of high standard direct marketing campaigns across our Regular Giving programme. You will be recruiting, retaining and upgrading regular donors to generate agreed income through a variety of direct marketing methods such as direct dialogue, DRTV, digital, and direct mail. You’ll also be encouraging regular monthly gifts or support via one of our main products such as general Regular Giving and Sponsorship, our Lottery, Value Exchange programme and other methods of committed giving as they arise.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 28th September 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):
First Round (questions format): 12th - 16th October 2026
Second Round (in person, task and further questions): 22nd - 27th October 2026

For more information about the role, please download our Recruitment pack.

An exciting opportunity!

This is a rare and genuinely exciting opportunity to lead the UK's only dedicated charity supporting children, adults and families affected by MPS, Fabry disease and related lysosomal storage disorders. Following the current Chief Executive's planned move to become Managing Director of Rare Disease Research Partners (RDRP) in January 2027, the incoming CEO will take the helm of an organisation with over forty years of history, a trusted national reputation and a growing role on the international rare disease stage. The successful candidate will shape the strategic vision for more than 1,800 families, oversee the close partnership between the Society and its research subsidiary RDRP, and champion the patient and family ethos that sits at the heart of the organisation's work. It is an opportunity to combine ambitious strategic leadership with deeply meaningful, human impact, working alongside a committed Board, Senior Leadership Team and wider community of clinicians, researchers and pharmaceutical partners.

As our next Chief Executive, you will

• Define and deliver the MPS Society’s strategic vision.
• Provide confident oversight of governance, finance, compliance and reporting.
• Effectively manage the operational alignment between the MPS Society and RDRP.
• Always keep the members and family voice at the heart of strategy, service design and decision-making.
• Build and maintain senior-level relationships with statutory bodies, government agencies, pharmaceutical partners, clinical expert centres and other key stakeholders to support the Society’s objectives, influence policy and practice, and protect its professional reputation.
• Act as a visible and credible public voice to raise awareness, improve visibility, support, treatment access and outcomes for people affected by MPS, Fabry disease and related conditions.
• Collaborate with other rare disease bodies, patient organisations and other key audiences.
• Lead and empower the senior leadership team through effective delegation, early involvement in strategic discussions, clear accountability and support for individuals to flourish.
• Encourage an open, supportive work environment allowing creativity and building staff confidence.
• Help shape the future of the MPS Society.

About you

•  Self-motivated, with the drive to lead the organisation through a period of change and transition.
• Unquestionable probity and personal integrity, given the trust placed in the CEO by families, trustees and partners.
• Exemplary written and verbal communication skills, able to convey complex scientific and clinical information to audiences ranging from clinicians to families with no prior knowledge of MPS disorders.
• Strong self-awareness, with insight into their own leadership style and impact on others.
• Emotional resilience, able to sustain performance while supporting a community facing life limiting conditions.
• A collaborative and empowering leadership style, able to build trust, delegate effectively and help individuals across the organisation flourish.
• Genuine passion for the Society's mission, with a family and member-first ethos.
• Confidence to build relationships across a wide range of stakeholders, from beneficiaries and Trustees to politicians, media and pharmaceutical partners.
• A proactive, positive approach, comfortable reacting to change and organising their own work to meet deadlines.
• Confidence speaking publicly on behalf of the organisation and the people it represents.

Why join us?

A close-knit, values-led culture. With just over thirty staff across the Society and RDRP combined, this is a place where the CEO can know the team personally, work closely with families day-to-day, and see the direct results of decisions rather than managing at a distance through layers of bureaucracy.

• Genuine autonomy to shape direction. The Board is explicitly looking to the new CEO to bring fresh thinking on technology, AI, and digital tools, and to give real freedom to modernise fundraising, services, and engagement rather than simply maintaining what already exists.
• A stable foundation to build from over forty years of track record, trusted relationships and a strong national reputation mean the incoming CEO can focus energy on vision and growth rather than firefighting or rebuilding credibility from scratch.
• Proximity to cutting-edge science: the Society's close relationship with RDRP gives the CEO regular exposure to advances in rare disease research and treatment access, while day-to-day research leadership sits with the RDRP Managing Director, allowing the CEO to focus on strategy, people and sustainability.
• A high-visibility, high-influence platform. Regular contact with government, pharmaceutical companies, clinicians and international rare disease bodies offers strong opportunities to build a public profile and personal network well beyond the charity sector.
• A team that already shares the mission. Staff are described as passionate about the Society's aims, and as having a family-first ethos, so the new CEO inherits a culture to lead and empower rather than one that needs to be built from the ground up.
• Work with a different kind of return. Beyond salary and career progression, this role offers the less tangible reward of knowing that strategic and financial decisions translate, into better support for families facing some of the rarest conditions in the country.

Benefits

Join us and you will be working for a caring charity offering:

• A competitive salary
• Generous annual leave
• Extra leave between Christmas and the New Year
• Contributory pension
• Life assurance (subject to the conditions of the scheme)
• Employee assistance programme offering support 24/7

Further information

The successful candidate must be eligible to work in the UK.

The main duties, responsibilities and requirements of this role can be viewed in the job description on our website.

Salary to be agreed depending on experience and will be pro-rata for part time hours.

This is an essential car user post. The applicant must hold a current UK driver’s licence, with no more than 6 points, have access to a car and be able and willing to drive UK wide as required.

This senior role requires flexibility in working hours and location.  It is primarily offered on a hybrid basis with a minimum of 2 days in our Amersham, Buckinghamshire, office each week. As part of the role, UK and overseas travel is necessary, which may on occasion include early morning and/or evening working and sometimes overnight stays. We have policies in place to ensure that any unsociable hours worked over the weekend are fairly compensated through TOIL.

This role will require an Enhanced Disclosure and Barring check (DBS) details of which can be found in the job description.

For an informal discussion about the role or the work of the MPS Society, please contact Dr Fiona Stewart.  Contact details can be found on the full job description. Kindly note, meetings with other relevant people will be available to shortlisted candidates at interview stage.