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This is an exciting opportunity to shape engaging campaigns and storytelling across digital, social media, email, PR and community channels. Working as part of our Fundraising and Communications team, you’ll create compelling and accessible communications that inspire action, strengthen our community, support fundraising and help people live full and healthy lives with MS.
Working closely with colleagues, ambassadors and people living with MS, you’ll help amplify authentic lived experience, develop impactful campaigns and use insight and digital best practice to grow engagement and reach.
We’re looking for someone with strong writing and storytelling skills, experience delivering communications, marketing or digital campaigns, and a good understanding of digital engagement, social media and email marketing. Most importantly, we’re looking for someone who is collaborative, proactive and motivated by making a meaningful difference.
About Overcoming MS
Overcoming MS is the world’s leading MS healthy lifestyle charity. We help people live full and healthy lives with MS through evidence-based information, practical tools and a supportive global community.
Since 2012, we have supported people affected by MS to make informed lifestyle choices alongside medical treatment, helping people feel more empowered, informed and hopeful about living with MS.
Our vision is a world where everyone with MS has the information, confidence and support they need to live well.
Job summary
The Communications and Marketing Manager plays a central role in helping Overcoming MS reach and support more people living with multiple sclerosis worldwide. The role leads the creation of compelling, evidence-based, and emotionally engaging communications that strengthen connections with our community, raise awareness of the Overcoming MS approach, support fundraising, engagement, and behaviour change, and showcase our services and offerings.
Working across communications channels, campaigns, storytelling and community engagement, the postholder will enable our audiences to feel they have the appropriate level of information and confidence to make lifestyle changes, through the support we offer to live a full and healthy life with MS.
Key responsibilities and duties:
The role comprises the following key areas of responsibility:
Communication and campaign creation
Craft engaging, accessible and audience-focused communications which inspire action, deepen engagement and build trust.
Plan and execute integrated marketing and communications campaigns across digital channels, print, PR and Community channels in alignment with our Fundraising and Communications Strategy.
Support the Head of Communications, Marketing & Digital with campaign planning, aligning Communications objectives to organisational and income generation objectives.
Support the Services team with the promotion of our services, including the dissemination of insights and data, to grow our awareness and engagement
Support colleagues and audiences. Working with stakeholders to ensure communications are planned and delivered at the right time to meet their needs.
Ability to communicate complex or sensitive information in a clear, accessible and empathetic way.
Understanding of inclusive and accessible communications best practice.
Using results to drive change
Use audience insight, analytics and user behaviour to shape campaigns and improve engagement.
Test, learn and optimise marcomms communications through experimentation, AB testing and evaluation.
Contribute to Marcomms evaluation on performance and impact.
Storytelling and Community voices
Build trusted relationships with people living with MS and the wider Overcoming MS community to develop authentic and inspiring stories.
Support contributors sensitively and ethically, ensuring appropriate consent and safeguarding processes are followed.
Identify opportunities to amplify community voices across campaigns, fundraising and communications.
Ensure storytelling reflects the diversity and inclusivity of the Overcoming MS community.
Social media and content creation
Lead on building our impact and engagement on social media with our audiences, in line with our objectives, including supporting awareness and engagement campaigns and fundraising.
Ensure that we are using the best tools and techniques by staying up to date with trends.
Monitor social media, ensuring prompt and accurate responses to enquiries.
Use analytics to constantly optimise our social media impact.
Ensure content is accessible, audience-led and aligned with best practice in health communication.
Support content development across both digital and print communications where required.
Working closely with the services team, lead the content creation and maintenance of our website to maximise our impact with audiences.
Build and nurture relationships with celebrity ambassadors, influencers and public supporters.
Email marketing
Develop content for email marketing, including for fundraising and events campaigns.
Optimise email by A/B testing content to maximise performance through design and content improvements, and creating triggered email sequences to build our message.
Use audience segmentation and personalisation to support campaigns.
Use analytics to identify ways to constantly optimise our email impact.
Community Engagement
Support our digital community through different discussion groups and platforms (social media, hubs, etc). Including liaising with internal teams and promoting best practice.
Support online events and drive positive engagement opportunities.
Brand communication
Ensuring all activity aligns with brand priorities.
Championing on-brand messaging. Acting as a trusted expert on brand tone of voice.
Ensuring all media and communications guidelines/policies are followed and kept updated.
Sharing best practice with the wider organisation and continuing professional development.
Creative skills
Generate and develop creative and innovative ideas with a good eye for brand, design, film and photography.
Develop clear briefs and oversee production of high-quality digital and printed communications materials.
Create engaging collateral through design software.
Edit small amounts of audio or video (desirable).
Support content development across both digital and print communications where required.
PR and Media
Support the Head of Communications, Marketing and Digital with media relations through press releases and statements.
Support with securing regional, national and international media coverage, sourcing case studies and creating campaign assets and messaging for media partners.
PERSON SPECIFICATION
Self-motivated and adaptable/proactive, with strong organisational skills and the ability to manage competing priorities effectively
A keen eye for detail with a consistently high quality of work output.
Highly organised, able to manage a content schedule, and plan and deliver digital campaigns. Able to prioritise work across multiple projects to meet deadlines.
Demonstrable experience in developing, leading and executing high-quality, effective communications and engagement strategies that achieve desired results.
Excellent writing, editing and communication skills for social media, web, email and PR.
An understanding of how communications affect and engage audiences.
An ability to communicate in an inclusive way with diverse audiences.
Experience in managing and optimising website content, with strong on-page SEO skills.
Confident using email marketing and social scheduling
Familiarity with Google tools (Analytics, Adwords, Search Console, etc) and digital monitoring tools.
Skills in creative content development, such as audio, video and photo editing.
Interest in wellbeing
Experience managing external suppliers, freelancers or creative agencies (desirable)
Experience working in the charity, health or wellbeing sector. (desirable)
Able to flex hours and work outside normal hours where needed to cover events (time off in lieu will be provided).
This job description outlines the main responsibilities of the role, but is not intended to be an exhaustive list. Duties may evolve over time, and the post-holder may be required to undertake other reasonable tasks consistent with the level of the role.
How to apply: Please click on the Apply Now button, submit your CV, and please answer the three questions we have prepared for you. Please use the Cover Letter space to tell us your motivation for working at Overcoming MS.
Application timeline:
Close date: until 9am Monday 15th June
First round interviews: 18th and 19th June, online via Microsoft Teams
Second round interviews: 23rd June on Teams/in person TBC, and it will include a short task and presentation
Our Commitment to Equity, Diversity and Inclusion: We want Overcoming MS to be a welcoming, inclusive and supportive place to work, where people feel valued and able to thrive. We actively encourage applications from people of all backgrounds, experiences and communities, particularly those currently underrepresented in the charity sector.
We know that people sometimes hesitate to apply unless they meet every requirement listed. If this role feels like a good fit for you, we’d still encourage you to apply.
If you need reasonable adjustments or information in a different format during the recruitment process, please contact us.
We're here for everyone with MS who wants to take control of their health and wellbeing.

The client requests no contact from agencies or media sales.
Hybrid, within commuting distance of any of our campuses
At the NIoT, we believe teaching is a fundamental societal good, a privilege and a responsibility, and we are looking for an experienced Coordinator to help bring this belief to life by empowering early career teachers to flourish from the very start of their journey.
About Us
The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education, and is on a mission to generate and synthesize research on professional development to improve the quality of teacher and leader development at NIoT and across the system.
About the Role
In this role, you will support our Head of ECF Faculty and Heads of Programme to coordinate the ECF programme alongside programme managers in each region, who are responsible for the proactive and effective planning, execution and administration of all programmes, including the ECF within their regions.
This is an exciting opportunity to initially support the planning and delivery of the ECF programme across all campuses whilst we grow and adapt, and to work in close collaboration with colleagues nationally to ensure the provision is of high quality.
This role would suit an individual that is keen to develop their programme and events/project management skills, as well as someone that enjoys regular contact and dialogue with our trainees, programme members, partners, tutors and facilitators.
To ensure a fair and robust selection process, we expect all application responses to be based on your own original thoughts, skills and experience.
Our system includes functionality to identify AI-generated content, and applications where responses appear not to be the candidate’s own work may be disregarded.
We reserve the right to close this vacancy early if we receive a high volume of applications.
Main Duties & Responsibilities
Working at the National Institute of Teaching
Key Benefits:
How to Apply
If you have any queries about this role, please email our recruitment team.
For more information and to apply, please visit our vacancies page via the apply button.
Closing date: 4.00pm on Monday, 22 June 2026.
As a condition of employment this post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and an Occupational Health Check.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to be part of the team at a charity which has a 135-year history of combating the challenges arising from deprivation and social exclusion in East London?
Our mission at St. Hilda’s East is to equip our service users with the resilience to navigate modern life. We welcome everyone into our spaces and work together to deliver engaging activities, promote social contact and ultimately enrich lives.
Located in Tower Hamlets, we welcome people of all ages to our large, friendly community centre in Shoreditch where we offer a wide range of activities promoting wellbeing and social connections. Our services include sensory play for Under-5’s, youth programmes, wellbeing activities for those experiencing mental health issues, bilingual advice, and activities to reduce social isolation and enhance physical and mental wellbeing for older people. We also run a day centre in Shadwell, where we care for elders from the Bangladeshi and other communities.
We have a unique relationship with our founders, the Guild (alumnae) of Cheltenham Ladies’ College, we are located on the fringes of the City, and we generate income from hiring out space in our community centre. These opportunities make the Marketing & Fundraising Manager position varied and interesting, with plenty of possibility to grow and develop in the role.
Job Purpose:
The Marketing & Fundraising Manager will play a key role in developing and implementing St Hilda’s East’s marketing strategy and will take the lead in organising fundraising events and securing funds from individual donations, and rental and room hire income.
They will lead on communications with external stakeholders through the development and implementation of SHE’s marketing plans and social media strategy. There will be a particular focus on strengthening our unique link with the Guild (alumnae) of Cheltenham Ladies’ College, as well as with parents and pupils of the school – to raise awareness of the impact of St. Hilda’s East and to organise joint events. The postholder will work alongside freelance fundraisers who focus on maximising grant income.
It is not essential to have experience in the non-profit sector; we would love to hear from you if you have experience in sales and marketing in a commercial environment and are looking to bring your talents to the charity sector.
This job is for you, if you:
Benefits
You will have access to an Employee Assistance Program, Training & Development support, flexible working arrangements, and 25 annual leave days plus bank holidays.
Closing date for applications: 26th June 2026 at 23:30, however, applications will be assessed on a rolling basis and might close early if the position is filled
Interviews: Week of 8 June and ongoing
Our Recruitment Policy: St Hilda's is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community.
#fundraising #marketing #fundraisingmanager #marketingmanager
To apply click 'Apply Now', and submit your CV and a cover letter. Your cover letter should be no more than 1 page long and, explain how you meet each of the criteria in the Person Specification. Don’t forget to provide examples to evidence your experience and abilities.
St Hilda’s East delivers a wide range of engaging activities for local communities in Tower Hamlets to promote wellbeing and social connection.


The client requests no contact from agencies or media sales.
About This Job
This job is to work with the cadet media and communications team in creating and delivering digital marketing strategy to increase awareness of the Combined Cadet Force (CCF) mainly through digital platforms including our website and social platforms with the target of increased traffic, awareness, and recruitment. It is an exciting new role with lots of opportunity for personal and professional growth in a hard-working team.
Essential Skills
· A recognised qualification or proven success in digital marketing
· Hands on marketing / communications experience
· Minimum of 1 year experience in marketing
· Knowledge of digital marketing and communications practices
· Content creation abilities
· Use of social media to achieve marketing and communications objectives
· Awareness of graphic design principles and familiarity with Illustrator, Photoshop, or other imaging / graphic design software
Please refer to the attached Job Description for further information.
Our charity
The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining CCFA you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 14th June 2026.
Interviews will be held in person during the week commencing Monday 29th June 2026.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check, Right to Work check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Harris Hill has an amazing opening, for an experienced Marketing Officer to join a art/heritage charity in London, for 3 months, starting ASAP on a hybrid basis.
This role will support the Marketing Manager whilst they look to fill this role on a more permanent basis. The role pays £30-32kpa, working 36 hours per week however, they will consider 4 or 5 days per week, if you wanted less hours.
This is a mid-level/junior role to assist across the team with campaigns and project management. Given the short-term nature of the role, we're looking for someone who has experience working in a marketing team and can hit the ground running.
The key responsibilities are:
Supporting Marketing Managers on campaigns.
Monitoring and updating marketing content for the branch webpages on the website
Being first point of contact for internal and external stakeholders on brand-related enquiries, ensuring brand guidelines are adhered to
Acting as the key point of contact between the Design and the Marketing teams, project managing marketing design and print across all campaigns.
If you would like to discuss this opportunity in more detail, please apply ASAP, as we are looking to shortlist in the latter part of this week.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
We are seeking a Website and Marketing Manager to join our Acquisition Marketing team. This is a fast paced and hands on role for someone who loves to collaborate, problem solve and proactively drive growth while keeping focused on our mission to feed hungry children.
The Website and Marketing Manager drives online growth through the development and implementation of a dynamic website strategy, designed to attract new supporters and generate income for Mary’s Meals’ school meals programme.
The role leads the optimisation and performance of the Mary’s Meals UK website – ensuring it is user-friendly, accessible, on-brand, and supports our organisational fundraising objectives. The role will oversee the day-to-day front-end management of the UK website, working with our content team to make sure we have quality storytelling content that converts. The Manager also collaborates with internal stakeholders to develop our digital donation platform, helping to refine the donation journey and user experience to improve conversion rates. The role will also manage our online shop growing the revenue from this channel.
The Website and Marketing Manager will lead on the technical and content SEO/GEO strategy, working with cross organisational teams and Mary’s Meals International to achieve significant growth in traffic to our website.
Ensuring that our values led approach remains central is essential as is harnessing technology and good fundraising practice.
Working in the Acquisition Marketing team, this is a collaborative role working side-by-side with colleagues from across the Supporter Experience and Communications directorate, ensuring a joined-up approach to all communications activities, through the integration of strong storytelling and marketing expertise, robust supporter journeys will be created, ensuring they are effective at bringing in new donors.
The role will also work closely with our Data Intelligence and CRM team, as a key stakeholder in the technical development of the website, to help deliver data driven decision making which will help grow the Mary’s Meals movement.
Applicants must hold full right to work in the UK.
We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.
Closing date for applications is Wednesday, 10 June 2026.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Please note: If you have any special requirements or adjustments before an interview, please let us know.
Hybrid / High Wycombe HP13 (minimum of one day per week on site)
£36,000 - £38,000 + £312 working-from-home allowance
We’re looking for a talented Individual Giving Manager to join the Fundraising & Communications Cluster at Embrace.
The Fundraising & Communications Cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity.
The Fundraising & Communications Cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content, more donors are attracted to support, and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.
As Individual Giving Manager, you’ll help us grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support.
You will deliver an excellent supporter journey experience, project managing engaging and compelling direct and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.
What success looks like:
Key Responsibilities:
Supporter Experience & Journeys
Segmentation, Testing & Insight
Mid‑Value & Legacy Development
Acquisition & Cross‑Sell
Cross-Team Collaboration
Organisation-wide Contribution
Qualifications, Experience & Knowledge:
Personal qualities:
Tools & systems:
If this sounds like you, please apply on our vacancies page.
Closing date: 5.00pm on Monday, 15th June 2026.
Embrace the Middle East is an equal opportunity employer. In line with our recruitment policy, we are committed to attracting and selecting staff solely based on merit- skills, qualifications, and ability to perform- regardless of age, race, gender, disability, sexual orientation, religion, or socioeconomic background. Our recruitment process is structured, transparent, and designed to eliminate bias, ensuring that every candidate receives fair treatment and consideration. All job opportunities are advertised openly, and selection decisions are based on clear, pre-defined criteria and objective assessment methods. We stand by the values of dignity, fairness, and inclusion in all our communications and activities.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Want to use your Communications and Marketing skills to help combat the crisis of homelessness?
As increasing numbers of people continue to be forced into homelessness we need a passionate and talented professional who can help us grow and strenghten our loyal supporter base at a critical time for the organisation.
*Please note this role is part time (4 days per week.)
Total pay per year is: £30,400 per anmum
WHO WE ARE
The 999 Club is a small charity doing big things with local people facing homelessness. For over 30 years we’ve been in the heart of Deptford providing warm welcomes and wraparound services ensuring those who need us are given the best chance of leaving homelessness behind for good.
Our Gateway Drop-In Centre offers nutritious meals, laundry and medical facilities, showers, IT access, phone charging , a safe space to rest and a dedicated Women’s Sanctuary.
When members feel ready, our team of expert staff are on hand to support them into suitable accommodation where possible, secure income via paid work or benefits, and provide immigration signposting for those who need it. Once housed, our Move+ programme continues to work with them to ensure they settle into new accommodation with the knowledge, skills, community and hope required to thrive in their new life.
We also run The Bridge, a free six-week evening mental health course open to anyone in the community experiencing mental distress. The programme provides a practical toolkit to support long-term mental wellbeing.
JOB OVERVIEW AND OBJECTIVES
This role will play a vital role in advancing 999 Club’s ambitious plans to enhance its status, reputation, and support among both existing and wider audiences. At this pivotal moment in the charity’s history, the postholder will work closely with the Head of Fundraising and Communications and the Members’ Committee to co-develop and implement a bold new communications and marketing strategy.
Building on a recent organisational rebrand, this role will ensure that the voices of those with lived experience remain central to the organisation’s messaging and identity. A key focus will be strengthening internal and external communication, uniting our diverse membership—which includes staff, clients, volunteers, trustees, and supporters—while also reaching new audiences through social media, direct marketing, PR, and media outreach.
A major priority will be the relaunch and expansion of the 999 Club’s Membership Scheme and Champions Programme, designed to deepen awareness and support for 999 Club across Southeast London and beyond. Underpinning these efforts, the postholder will manage the Donorfy CRM database and ensure the ongoing maintenance and development of our WordPress website.
KEY RESPONSIBILITIES AND DUTIES
Manage 999 Club’s social media across all major platforms, creating engaging content that amplifies member voices and resonates with wider audiences.
Identify and sensitively share compelling stories that inspire support, avoid clichés and reinforce 999 Club’s themes of positivity, progress, and hope.
Produce dynamic newsletter content that strengthen reader engagement and drives action.
Work with the Head of Fundraising and Communications to ensure that all design and communications align with 999 Club’s brand style, visual identity, and tone of voice.
Handle press enquiries and proactively promote 999 Club’s work across media channels.
Grow our Patrons Programme so that it reflects 999 Club’s unique and diverse character and supports strategic growth.
Develop and relaunch our Membership Scheme, securing partnerships with local businesses in Lewisham and Greenwich to boost visibility and support.
Maintain and manage the Donorfy database, ensuring accurate donor records, reporting, and updates.
Produce regular reports, data and analytics on social media and website activity to inform strategy.
Identify opportunities for promotion and outreach, and represent 999 Club at events, festivals, and meetings.
Maintain and update the WordPress website, applying best practices in SEO and accessibility.
Support colleagues with research, case studies, consultations, and other initiatives.
Stay at the forefront of digital trends by networking, researching, and attending CPD and training.
Engage with the wider sector on regional and national campaigns.
PERSON SPECIFICATION
Qualifications
Desirable:
Evidence of Continuing Professional Development e.g. courses, training, other or qualifications.
Educated to degree level (or equivalent), preferably in design, marketing or a related field and/or a profession.
Experience and knowledge
Essential:
Proven expertise in communications, marketing, and brand development.
Strong customer service and public relations skills.
High confidence with IT systems and a willingness to learn new platforms.
Experience maintaining a CRM database.
Experience in website design, management, and upkeep.
Hands-on experience managing social media for an organisation, charity, or company.
Ability to create high-quality, branded designs using Adobe and Canva.
Desirable:
Experience working in a community organisation or charity.
Knowledge of best practices related to homelessness.
Experience writing press releases and building relationships with media contacts.
Experience developing and/or managing Membership or Patron schemes.
Experience working with legacy media.
Knowledge of digital innovation and online fundraising.
Skills and personal characteristics
An ability to be dynamic and to think creatively and strategically.
A solutions-focused mindset with a proactive approach to problem-solving.
Excellent time management and prioritisation skills, with the ability to work both independently and collaboratively.
A commitment to lifelong learning and your own Continuing Professional Development.
A growth mindset: a willingness to challenge, be challenged and accept new ideas and ways of working.
Excellent written and verbal communication skills.
Strong storytelling ability, with sensitivity to ethical considerations and a deep respect for 999 Club’s themes of positivity and hope.
Adept at building relationships with colleagues, service-users (members) and partner organisations.
A people-centred, compassionate, and non-judgemental approach.
A belief and enthusiasm for 999 Club’s mission.
A deep understanding of and commitment to Equity, Diversity and Inclusion and Social Justice.
Expectations for all 999 Club staff
Adhere to 999 Club’s policies and procedures at all times.
Demonstrate and uphold the values of 999 Club in all interactions.
Foster a positive, trauma-informed culture by modeling pro-social behavior, challenging discrimination, and promoting respect among colleagues and clients.
Actively participate in briefings and team meetings, contributing ideas and solutions to support the wider team.
Take initiative to address tasks or issues as they arise, including providing cover for colleagues and handling additional duties as needed.
Safeguarding
This post is subject to…
An basic Disclosure and Barring Service (DBS) check.
Two satisfactory references.
999 Club is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff to share and demonstrate this commitment.
This role is exempt from the Rehabilitation of Offenders Act.
How to apply
Please send a CV and cover letter outlining your suitability for the role to Ben Latham, Head of Fundraising and Communications.
Equalities statement
At 999 Club, diversity and inclusion are at the heart of everything we do. We celebrate and value individual differences and are committed to creating a workplace where everyone feels respected and empowered.
We particularly welcome team members with lived experience relevant to our work, as we believe this enriches our understanding and impact.
We encourage applicants with disabilities to let us know about any adjustments they may need during the application and interview process. We are committed to ensuring a fair and accessible recruitment experience.
We are committed to maintaining an inclusive, accessible, and equitable workplace where everyone can thrive.
First round interviews will be held on 18 June 2026
Second round interviews will be held on 25 June 2026
Please apply by submitting a CV and Cover Letter outlining your suitability for the role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
The Sir Martin Gilbert Learning Centre is an educational charity whose mission is to educate young people about who Jews are and the contributions they have made to society. Our free workshops are integrated with the National Curriculum and rooted in academic research. Since launching in January 2024, we've reached over 5,800 students and built partnerships with schools across England, Scotland and Wales.
We're now entering an ambitious phase of growth, developing deeper relationships with select Focus Schools and building towards a national reach of 25,000 students per year.
The role
This is far more than a management job. As our first School Partnerships Manager, you'll lead our outreach to schools and play a central role in shaping how the Centre develops and grows. Working closely with the Director, you'll drive the number of schools accessing our programmes, deepen relationships with existing partners, and help design our Focus School programme from the ground up.
You'll spend your time:
This job is for you if…
We welcome applications from candidates of all backgrounds and are committed to equity, diversity and inclusion in everything we do.
Please see the full Job Description for key responsibilities, person specification, and other useful information.
Helping schools discover Jewish history, culture & heritage through free, curriculum-linked workshops led by top UK academics.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Dynamics 365 CRM Product Manager.
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Role: Dynamics 365 (CRM) Product Manager
Location: Can be based anywhere in England
Contract type: Permanent
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
About Us
This is a fantastic opportunity to join a team of over 1,100 employees and over 29,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
This is an exciting time of transformation with an opportunity to lead and mature the charity’s data maturity by leading a new data strategy.
Job Summary
Sitting within the Product Management Team, the Dynamics 365 (CRM) Product Manager is responsible for the Dynamics 365 and Microsoft product planning and execution throughout the Product Lifecycle, including gathering and prioritising product and customer requirements, defining the product vision, and working closely with stakeholders and delivery teams to ensure revenue and product optimisation goals are met. The Product Manager’s job involves ensuring that the product supports the company’s overall strategy and goals.
Forming and managing effective relationships with key business stakeholders, in particular Business Owners, Product Managers, Business Analysts, Engineers and IT Leads. Work with stakeholders to deliver the Product Roadmap by producing clear and manageable roadmaps and backlogs for delivery and communication.
Experienced in product management and agile methodologies you bring stakeholders together to solve problems and optimise product capabilities to enable the business to reach their strategic and operational objectives. You effectively matrix manage cross functional team members assigned to your product squad, liaising across multiple teams and functions to ensure engagement and successful product delivery against agreed business expectations and governance processes.
This role is for D365 and Microsoft products within St John and therefore the applicant requires experience and knowledge with D365, CRM, Microsoft and associated architecture, tech stacks, processes and user support. St John are looking for a person who has demonstrable and proven experience working with Dynamics 365 to deliver CRM programmes with complex, multi-audience organisations with a disparate database and business requirements to support growth, integrations, data cleansing and unified consent management. Alongside this we would expect the role to lead on Microsoft platform management, supporting wave releases and the adoption of new features and functionality.
About You
You will be educated to GCSE level or equivalent (Grade C) inc Maths & English (minimum of 5), be Product Management certified/Agile Project Management / any other recognised Product mgt qualification, have demonstrable and proven experience of Microsoft Platform Management, have proven experience of D365 product management lifecycle: product vision, product roadmap, backlog management, feature and user story development, have demonstrable and proven experience of D365 Sales, Marketing and Customer Engagement, have experience of working in structured product team following defined governance standards relating to product roadmaps, resource management, issue management, change management etc & have the ability to translate complex technical solutions to a non-technical audience and gain the right level of buy-in and support.
About the Role
Essential responsibilities – all Product Managers
Essential responsibilities – all Employees
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Reports to: Chief Operating Officer with dotted line to Head of Technology
Location: Hybrid - mainly at home, with monthly co-working days in London and meetings with team as required
Salary: £39,000 - £41,000
Hours: Full time; 37.5 hours a week, We are happy to consider requests for flexible or part time working
Contract: Permanent
ABOUT NOW TEACH
We believe that experienced professionals can make exceptional teachers who shape young lives. That’s why, since 2017, we’ve attracted, supported and championed those who make a courageous career leap into the classroom; more than 1,300 so far.
We currently have teachers in over 700 schools, teaching over 125,000 students. Our purpose is to stand beside career-change teachers as they navigate a new professional identity and bring their experiences, skills and networks to the students, subjects and schools that need them.
We are looking for driven and committed people to help us meet new goals, increase our Network and create more impact in schools.
ABOUT THE ROLE
Role overview
The Data Manager is responsible for overseeing the collection, management, quality, security, governance and use of data at Now Teach. They are responsible for ensuring that Now Teach’s data is accurate, integrated between systems, well managed, accessible to support operational reporting, analysis, continuous improvement and strategic decision making.
This is a key role in ensuring we can identify, articulate and measure the impact of our work both internally, and with partners, senior stakeholders and funders as well as supporting our aims of operational efficiency and self-service. The role will continue to develop our data capability as an organisation to evaluate our impact and continually improve our processes.
The Data Manager will be adept at working with multiple stakeholders and helping navigate and simplify processes. They know how to pull information from our reporting systems alongside or combined with other data sources, including national benchmarks, to identify trends and patterns and provide that data to teams in a way that supports great decision making and improvement. They will have a passion for data engineering being hands on as well as being able to identify and implement improvements to drive our data forward.
In this role you will……
Data quality & governance
Oversee Now Teach’s data systems, fundraising and monitoring and evaluation processes ensuring they are set up for reliable data capture and reporting
Work closely with our data system product owners to ensure systems are set up and used to protect confidentiality, integrity and accessibility of data
Oversee data pipelines and the data aspects of integrations between our core systems
Be responsible for data accuracy, integrity, governance and consistency across systems, ensuring high levels of data accuracy, completeness and consistency
Responsible for data capture across the organisation – Recruitment, Network, partners and donors
Ensure compliance with the UK GDPR and that data is handled securely and ethically
Date engineering
Be responsible for transitioning raw data into clean, structured and reliable datasets that are easy to understand and can be used for informed decision making across the organisation
Be responsible for automating the collection of data from multiple systems so it can be reliably analysed
Creating datasets and reports that support accountability, learning and improvement
Develop our approach to data management and platforms, exploring the use of a medallion based data warehouse
Reporting, monitoring & impact
Produce regular reports for teams, trustees, funders, and regulators.
Support monitoring, evaluation, and learning (MEL) activities to evidence impact and outcomes.
Enable accurate reporting for all teams from all key systems, developing self-service dashboards and reporting to support service improvement and organisational learning.
Support analysis and data led strategic decision making by providing and making accessible reliable data
Respond to ad‑hoc data and reporting requests, including grant applications and tender submissions.
Use internal reporting systems and external data sources, including national benchmarks, to identify trends and patterns, to support data led strategic decision making and organisational learning.
Systems & improvement
Responsible for effective data capture across all new areas of work, working with the Head of Impact, Head of Technology and relevant teams to define and agree data needs and ensure appropriate systems are in place to support high quality data
Identifying opportunities to automate, streamline and improve data processes with an organisational ambition for data to be readily accessible for all teams
Build meaningful reports and dashboards, working with the Head of Technology and engaging with internal teams required
Maintain our data map and other related assets to ensure we have a clear view of what data we capture across the organisation and what we do with it
Develop data management and data visualisation guidelines for Now Teach to ensure we have a consistent approach to gathering data
Provide training and guidance to all Now Teach staff on data best practice
Key collaborators
In this role you will work closely with a wide range of stakeholders to achieve success, including...
Head of Impact – partnering closely to ensure the organisation has robust, high-quality data to effectively measure, evaluate, and evidence impact. You will support the development of meaningful insights that enable data-driven decision-making and continuous improvement.
Head of Technology – collaborating to ensure that data infrastructure, systems, and processes are fit for purpose, secure, and aligned with organisational needs, enabling efficient data management and integration across platforms.
CRM Product Owner – working together to optimise the use of the CRM system, ensuring it meets user needs, supports accurate data capture, and enables effective reporting and analysis across teams.
Director of Network and their team – providing clear, robust, and accessible data sets to support ongoing network design, planning, and delivery. Your work will help inform strategic decisions and ensure data is easily understood and actionable.
Director of Philanthropy, Marketing & Communications and their team – supporting donor reporting requirements, contributing to the development of compelling fundraising pitches, and providing key data sets to strengthen communications.
Director of Recruitment and their team – ensuring the provision of accurate and timely data to support forecasting and planning.
PERSON SPECFICATION
Who you are (qualities/values)
What you’ll need to succeed in this role (experience/qualifications etc)
Don’t meet every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every qualification. At Now Teach we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway.
WORKING AT NOW TEACH
Our people join and stay because they value Now Teach’s flexibility, close-knit team culture and social purpose. 32% of employees at all levels of the organisation work part time and everyone works flexibly, with time off in lieu part of our standard working practices. We are a small, collaborative and supportive team of nearly 20 people. We are non-hierarchical, and we set clear expectations and celebrate the successes of teams and individuals.
Our Vision
Schools and students benefit from the inspiring professional and life experience of career change teachers.
Our Values
Now Teach has four core values which encompass how we work together to delivery our vision and mission: Drive impact through expertise; Focus on who matters most; Make change happen; and Build connections that amplify.
Our culture and values are central to us encouraging and supporting people into teaching. Without our positive, honest, and flexible approach we wouldn’t be able to adapt to meet the needs of Now Teachers. We have been named as one of Escape the City’s Top 100 Employers in 2021 and 2022 and have been recognised as a Working Mums’ Top Employer and at the Working Dads Employer Awards. We have won awards for our Culture, Flexible Working and Excellence in Public Service.
In return we offer you
As well as flexible working and a great culture, we offer a wide range of benefits including 25 days annual leave per year (plus bank holidays), an additional 3 days for Christmas closure (25th Dec-1st January), a pension scheme with a generous 11% employer contribution, enhanced parental leave policies, a rewards platform with employee discounts, access to an Employee Assistance Programme and an annual professional development budget for each employee.
Working arrangements
Full time/part time role, flexible working patterns possible. Now Teach are supported to work flexibly at co-working spaces or at home as needed with monthly working days in London. You will be required to cover your own travel expenses to London.
Application Process
Please submit your CV and cover letter (max 2 pages for the cover letter).
Applications close on 16th June
First stage interviews will take place on 1st/2nd July online
Second stage interviews (if appropriate) will take place on 9th or 13th July online
Diversity, Equity & Inclusion
Now Teach strives to be a workplace that is diverse, equitable and inclusive where we can ALL be ourselves. We encourage applications from people of all backgrounds, ethnicities, ages, gender identities, stages of life and those with hidden or visible disabilities.
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll endeavor to be as accommodating as possible. If you would like to discuss specific requirements, please contact us and ask to speak to the Operations Team.
All applicants must have an existing Right to Work in the UK.
Safe Recruitment Procedure
Now Teach are committed to safeguarding and promoting the welfare of children and young people.To meet this responsibility, we follow a rigorous selection process, and all successful candidates will be subject to a Basic Disclosure and Barring Service check.
The client requests no contact from agencies or media sales.
We’re looking for a creative and organised Design Officer to join our Marketing team on a FTC until August 2027. This is an opportunity to play a key role in helping people recognise The National Lottery Community Fund and understand the difference our funding makes to communities across the UK.
Working closely with the Brand Manager and colleagues across Communications and Engagement, you’ll help create clear, accessible and engaging design materials for a wide range of channels. From templates, presentations and reports to campaign assets, event materials and branded guidance, your work will help us tell our story consistently and creatively.
This role would suit someone who has a flare for design and enjoys balancing hands-on design delivery with brand stewardship, working with different teams, managing varied briefs and finding practical creative solutions in a busy organisation.
You might start the day reviewing new design requests from colleagues, then spend time creating branded assets for a campaign, presentation, report or event. Later, you may be advising a team on how to apply our visual identity, updating a template, or working with an external designer to make sure commissioned work is on brand, accessible and delivered on time.
You’ll be expected to balance hands-on design delivery with brand guidance, helping colleagues produce communications that are clear, consistent and engaging.
Key responsibilities may include:
We’re looking for someone with strong practical experience in graphic design, ideally with at least five years’ experience in a design role or similar creative environment. You’ll be confident creating high-quality design work across a range of formats, including digital, print, presentations, reports, social media, campaign materials and event assets.
You’ll need a good understanding of brand identity and be able to apply guidelines consistently while still bringing creative thinking and flexibility to your work. You should be comfortable managing multiple briefs, prioritising your workload and working to deadlines in a busy organisation.
The ideal candidate will have:
Interview details:
For an informal discussion about the role, please contact: Ibi Adekoya. For any questions about the recruitment process, please email us.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application. If you are selected for interview we will request to view your portfolio before the interview date.
Your supporting statement should explain how your skills and experience meet the essential criteria below. Your portfolio should include examples of recent design work that show your approach to brand, accessibility, layout, digital and/or print design. We will use your CV, supporting statement and portfolio to assess your application.
Essential Criteria:
Desirable Criteria:
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Artswork is looking for a Data Protection & Impact Manager to lead Artswork’s approach to data so we operate safely and legally, and so that data informs every area of our work, shapes our planning, and enables us to demonstrate the impact of our programmes. This role works closely with the Evaluation & Impact Manager, and focuses specifically on data protection, data analysis and data reporting e.g. to funders.
We are looking for someone to lead on data analysis and data protection within Artswork, embedding a data-led approach to our work. Working closely with the (part-time) Evaluation & Impact Manager, you will not only provide expertise in data generation across the organisation but also insightful analysis of the data to feed into the organisation’s strategic decision-making. You’ll be skilled in using tools that enable us to aggregate, manipulate and visualise data. You’ll be able to generate reports at different levels, from overviews to granular detail, and you’ll be willing and able to do accurate, capable data entry when needed (for example onto funders’ reporting platforms). You’ll liaise with other teams around their data requirements, particularly the Co-CEOs, Fundraising and Sales & Marketing. You’ll also lead on Data Protection for the organisation, training team members, generating ‘how to’ guides for colleagues and ensuring that our data protection policies and procedures are updated and compliant with current legislation.
Main Responsibilities:
Strategy
Data analysis and treatment
Impact reporting
Data Protection compliance
Administration and Legal compliance
Application Procedure
Applicants should complete the Artswork application form, available below. CVs will not be accepted, and applicants should not attach CVs or other supporting documents.
Applications must arrive by 12:00 Monday 8 June 2026 using the online form provided.
We would be grateful if applicants could also complete Artswork's equal opportunities monitoring form using the link provided at the bottom of this page. This is separate from your application form and not viewed by the shortlisting or interviewing panel. It is submitted anonymously and is only used for monitoring purposes.
Benefits:
We provide a range of benefits for employees including:
We champion continuous professional development and offer all employees access to training opportunities, as well as investing in your learning and nurturing your aspirations with a £500 annual budget to be spent on training of your choice.
Accessibility and flexible working:
Artswork values the diversity of its employees and is committed to creating an inclusive working environment. We help everyone to work in a way that is best for them and have an Adjustments Policy to enable us to support employees by implementing measures that remove barriers and make working easier.
Artswork’s flexible working policy includes compressed hours, flexitime, staggered hours and reduced hours or a combination of these arrangements. We support remote working for all roles.
We welcome requests for adjustments and flexible working at any stage of the recruitment process. These are not considered as part of our scoring or decision making when assessing candidates for the role.
Closing date and interviews:
Applications must be made by 12:00 Monday 8 June 2026 using the online form provided on our website
Interviews:
Interviews will take place on Tuesday 23 June 2026 on Teams.
This will be a standard interview. Candidates who are selected for this stage will be informed no later than 5pm on Tuesday 16 June. If you are successfully shortlisted, the interview questions will be sent in advance to support you. If you require any further support please let us know.
We regret to say that we will not be able to provide feedback to candidates who have not been shortlisted. Thank you for your interest in this post.
We empower young people to lead change through creativity – for themselves, their communities and the world.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Living Wage Foundation
The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.
Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.
Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
We have an exciting opportunity for an experienced digital communications professional to join the Living Wage Foundation team as our Digital Communications Manager. The ideal candidate would have demonstrable digital communications skills and experience, on top of an enthusiasm for engaging supporters across our social networks, website and email communications. The candidate will be tech savvy and have experience managing social media, using a website CMS and other digital tools that will support engagement with the real Living Wage and other key areas e.g. Living Hours and a Living Pension, across multiple stakeholders. They’ll also be an effective storyteller with an understanding of how to transform stories into impactful online communications.
As part of a busy department of communications specialists spanning media, digital, you will play a critical role in shaping our digital engagement strategy through our website, social media channels and email marketing. As well as leading the team to expand our reach and build brand awareness through creative content, you will also have a keen eye for analytics and work with our partner agencies to deliver effective campaigns across paid social media ads, Google Ads and website management.
The person in this role will line manage a Communications Officer who will offer digital communications support. The ideal candidate will be a patient and kind people manager who enjoys supporting the personal development of team members This role will work closely with Citizens UK colleagues, including the Citizens UK communications team on cross-organisational priorities. You will report to the Senior Communications and Marketing Manager at the Living Wage Foundation.
This role will play an integral role in shaping the wider communications strategy. You will be working as part of a passionate communications team, with a strong commitment to the Living Wage campaign.
Main Responsibilities
Working as the Digital Communications Manager, reporting to the Senior Communications and Marketing Manager, your main responsibilities will include:
Social media:
Lead the team in the use of social media to increase brand awareness and impact; generate innovative approaches.
Oversee Communications Officers to monitor, manage, create and schedule content on our social media accounts, tailoring content to different channels and audiences.
Establish systems for monitoring and evaluating key performance indicators and delivering to time and budget.
Manage paid advertising strategy on social media, overseeing relationship with external agencies.
Website:
Work with developers to maintain and update website CMS alongside Operations team, support the team in creating news and blog content and help upskill colleagues to create content for the website.
Support on development of a members’ dashboard area to improve processes and enhance the accreditation experience.
Use insights and analytics to monitor the success of the website e.g. Google Analytics.
Materials development and dissemination:
Ensure all work is completed within brand guidelines.
Roll-out a content strategy to support the digital communications and marketing strategy, taking responsibility for resourcing the workplan for the wider team and contractors.
Manage our newsletter and mailing lists with Living Wage Employers; looking for opportunities to improve content and impact.
Basic design and video-editing support of communications and marketing collateral.
Support the wider team and employers with ad-hoc marketing requests and digital materials to support their work plans.
Situational awareness and research:
Lead the team in conducting stakeholder analysis; identifying and segmenting audiences and their positions and interests.
Confident to test and learn from new digital and marketing approaches.
Identify new ways to communicate effectively with our internal employer network, by building understanding of our key audiences and employer journey.
Strategy development:
Participate in development of the communications strategy, contributing tactical and creative ideas around implementation, ensuring it is integrated with wider communications and campaigns strategies.
Shape digital engagement and marketing strategy, ensuring that plans deliver against the influencing goals; evaluating effectiveness of the strategy and adjusting as required.
Work with wider teams to support the development of tailored digital communications strategies
Manage limited budgets for the digital growth strategy.
Reputational and risk management:
Appropriately manage and mitigate risk on our digital channels; developing processes and messaging when necessary.
Demonstrate awareness of potential reputational risks and proactively develops appropriate protocol and messages, including expected professional fundraising standards.
Effectively represents the organisation with senior stakeholders
External relationships:
Collaborate with Living Wage Employers and supporters to create engaging content and further Living Wage visibility online.
Manage external relationships with agencies, designers and other contractors to resource digital communications work, ensuring quality and brand consistency.
Campaigns and events management:
Develop creative digital marketing campaigns that promote our brand and further engagement objectives.
Create a digital strategy for Living Wage Week, including creation of the employer digital pack, overseeing delivery by Communications Officers.
Provide digital support and advice for organisational campaign and event priorities.
Establish systems for monitoring and evaluating key performance indicators and delivering to time and budget.
Internal comms and knowledge management:
Identify gaps in our internal knowledge management in digital practices and strengthen these with clear processes and documents to drive best practice amongst wider team.
Provide digital support and advice to colleagues across numerous projects; this might include trainings on the use of digital platforms and trends, in order to build internal capacity and best support their work.
Act as a brand ambassador for the whole organisation.
Internal relationships:
Line management of the Communications Officer.
Provide leadership on our digital engagement, ensuring colleagues feel supported, developed and valued
Ability to manage or coordinate staff across the organisation.
Ensure the work produced across the team is of high quality and reflective of organisational values.
Contribute to CUK mission and its strategic objectives:
Demonstrate enthusiasm and commitment to the function and the core mission of CUK/ Living Wage Foundation.
Reliably implement and participate in the development of cross-organisational policies, procedures, and values in the delivery of work across the communications department.
Learning, expertise & DEI
Keep up to date with comms developments, good practice in third sector etc.
Train others with relevant and helpful advice and technical support
Proactive in maintaining own wellbeing and supporting direct reports in managing their wellbeing at work
Display self-awareness of DEI issues and the impact on direct reports. Act as a role model for DEI awareness and implementation.
Be alert to and manage the impact of DEI issues for direct reports and stakeholders.
Personal Specification
(D) Desirable, (E) Essential
Experience
Background in communications with experience working with digital tools, including analytics tools (E)
Experience working with multiple internal project teams (E)
Experience managing a team and manage work of others (preferably line management) (E)
Expertise managing social media platforms (E)
Expertise at managing a website CMS and/or leading on website UX (E)
Expertise managing email marketing (E)
Experience of working on integrated communication campaigns (D)
Proven experience of Paid Media platforms – e.g. Facebook Business Manager, Google Ads (D)
Experience of video production and editing (D)
Key skills and knowledge
Wide range of digital skills across marketing and CMS platforms (such as Mailchimp, WordPress, Drupal etc) (E)
Proficient in Google Analytics (E)
Proficient in content marketing and social media strategies across LinkedIn, Instagram, Facebook (E)
Excellent written and verbal communication and ability to tell stories (E)
Ability to manage external agencies and stakeholder engagement (E)
Excellent organisational skills with the ability to manage and take responsibility for own workload, handle multiple priorities and to work independently (E)
Proficient in content marketing and social media strategies (D)
Proficient in SEO (D)
Strong understanding of brand and design principles (D)
An understanding of Citizens UK’s national campaign areas (D)
Personal qualities & values
An enthusiasm for digital communications, coupled with a strong commitment to the mission of the Living Wage Foundation (E)
A commitment to the Citizens UK values: Solidarity, Kindness, Courage, Inclusion, Relational. (E)
A strong team player, fostering a collaborative and inclusive working environment. (E)
Takes accountability (E)
Creative and curious (E)
Commitment to equality, diversity and inclusion, with an understanding of how to communicate responsibly and ethically about lived experience. (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
Application timeline
Applications open 18th May:
Applications close: 7th June
Interviews to be held on 16th or 24th June
The client requests no contact from agencies or media sales.
Key responsibilities:
1. Main Purpose of the Job
To ensure the panel reflects AvMA’s values and that where possible the panel is managed in line with our strategic plan.
To manage and oversee the operation of the specialist AvMA clinical negligence panel to include ensuring the qualifying requirements for panel applicants are relevant and up to date and reflect any important medical and legal developments.
The assessment of panel applications and interviewing of Applicants. Convening meetings of the panel committee, drafting agendas for those meetings and identifying issues to be discussed.
Identify ways for the AvMA panel application process to become more streamlined, efficient and supportive of lawyers making panel applications. To develop the process to ensure it is fit for purpose, relevant and continues to meet the needs of the public.
Ensuring the AvMA database of panel membership and special interests is kept up to date. Giving informal advice to solicitors enquiring about panel membership requirements, liaising and meeting with firms as required.
Travelling and attending key networking events, including AvMA’s three-day (2 overnight stays) annual conference and AvMA annual panel meeting (usually held end Nov, beginning December), engaging with potential AvMA panel applicants, promoting the benefits of accreditation and the junior scheme (Certificates Competence Scheme (CCS)), keeping up to date with medical and legal developments. Speaking at panel meetings and generally to promote the panel.
Working with the conference department to identify relevant topics for panel meetings and conference events.
To improve on the current re-accreditation process to make it more streamlined and user friendly for applicants.
To ensure relevant data from panel applications is captured on the CRM. Regular analysis of panel data, findings shared with AvMA senior leadership team and more widely where appropriate.
To pursue AvMA’s EDI strategy by considering ways in which the panel can be developed to ensure panel members are as ethnically diverse as possible.
To liaise with AvMA’s conference department to advise on any training which may be required to strengthen AvMA panel members knowledge and information base.
To work with the Director Medico Legal services in assessing applications for Certificate of Competence Scheme (CCS) for juniors. To update and work on the Certificates Competence Scheme including organising applicant feedback to ensure this scheme continues to be fit for purpose. To inform and work with panel applicant mentors in strengthening the scheme.
To deliver on administrative requirements such as quarterly reports for trustees, working with AvMA’s Service Delivery Quality and Outreach Committee (SDQOC) as required to update on continued improvement of AvMA Panel Accreditation Scheme.
Dealing with queries raised by AvMA Panel applicants and/or juniors who may have had their applications rejected.
Ensuring AvMA panel template letters and documents are updated
From time to time speaking publicly about requirements for AvMA panel membership, common pitfalls and how to overcome them as well as other matters relating to panel.
To consider client complaints about panel members to determine whether the threshold for disciplinary action under AvMA’s Panel procedures is met.
To manage disciplinary procedure for AvMA Panel members, identify and liaise with adjudicators, prepare documentation, set up the hearing.
To manage appeals against rejection of an application for accreditation/reaccreditation, liaise with adjudicators.
To keep on top of any government, regulatory or other policy changes which may affect the way in which patients can access justice, recover damages and seek redress for adverse clinical outcomes, as well as any improvements or impediments to lawyers undertaking this work.
To develop and grow the AvMA panel accreditation and Certificates Competence scheme membership; to identify cost efficiencies and maximum engagement with AvMA accredited panel solicitors.
Any other duties associated with the role.
2. Skills and Experience
Administration of the AvMA Panel
The bulk of the administration and management tasks do not require specialist skills; however, assistance is provided by the PA to the CEO when required.
AvMA has a Customer Relationship Management (CRM) driven computer system throughout the organisation, the introduction has been phased and the applicant should be confident enough with sufficient IT skills to onboard the new system. The CRM works with Microsoft Dynamics 365 a data driven software solution which is intended to manage, track and store information. AvMA considers IT to be an ongoing commitment and the new panel accreditation manager should be willing to consider ways in which AvMA can maximise the impact of the CRM to improve services and data collection on key issues identified from panel related activities.
Tasks such as updating and preparing new panel application documents and report forms will require medical and legal input, the panel application interview process will involve discussions about topical medico legal issues and for this reason the post would suit someone who has a legal background, ideally qualified as a solicitor or barrister, preferably with clinical negligence accreditation. A a medical background would be helpful.
Assessment of new applications, interviews and dealing with correspondence
The Panel Accreditation Manager is primarily responsible for the assessment of new panel accreditation applications.
The role of Panel Accreditation Manager would suit someone who has practised as a claimant clinical negligence lawyer who is looking to draw on their expertise and experience in a new role.The successful applicant should be confident in assessing former peers and colleagues in a fair and impartial way.
The nature of this work is such that the Panel Accreditation Manager can come into possession of sensitive information, discretion and respecting confidentiality are key qualities for this role.
Reaccreditations
Reaccreditation assessments are done internally by the Panel Accreditation Manager, occasionally assistance can be provided by members of the internal panel assessment team.
AvMA aims to make reaccreditations more straightforward for practitioners and the new appointee will be expected to liaise with the profession to understand where they consider the biggest hurdles to reaccreditation lie and to consider how these can be overcome without compromising standards.
AvMA receives a minimum of 15 applications for reaccreditation per annum, however numbers are usually considerably higher, up to 30 per annum.It is thought that the reaccreditation process could be designed to be more streamlined and user friendly for both the applicant and in house.
Other AvMA Panel assessments
In addition to assessing AvMA panel applications and reaccreditations the Panel Accreditation Manager will need to assess applications from accredited panel members who have changed firms.
Change of firm applications tend to be straightforward if the applicant has been on the panel for some time and is going to a firm where there is another AvMA panel member but the process is more in depth for those going to a firm which does not have another AvMA panel member. The Panel Application Manager needs to be confident that the new firm can meet the minimum standards and supervision requirements required of a first time panel application.
There are about 5 applications for changes of firm rising to a maximum of 10 per annum.
Interim Reviews
From time to time first time applicants may demonstrate that they largely meet the core criteria for AvMA Panel membership but there may be some areas that require improvement.In those cases, AvMA can award the applicant AvMA panel status subject to a review sometime later.The Panel Accreditation Manager is responsible for following up that review and examining progress made.The review is an opportunity to identify if the applicant has succeeded in strengthening the areas of weakness identified.If they have not, they risk losing their AvMA panel status entirely.
There are about 3 interim reviews per annum, currently not exceeding 6.
3. Other
To support the Events Department’s quality initiatives and to suggest continuing improvements where needs arise.
To undertake other duties commensurate with the post as may be required.
Deputise for the Head of Events when necessary
The client requests no contact from agencies or media sales.