Marketing insight manager jobs

We’re looking for a creative and data-driven Senior Social Media Officer to take the lead on managing and evolving our social media presence across multiple channels. You’ll work closely with colleagues across our global teams to bring our brand to life online — raising awareness, driving engagement, and helping us tell powerful stories of change.

This role sits within our Brand & Communications team. You’ll be responsible for managing digital communities, creating compelling content, spotting trends, and using data insights to optimise our performance. You’ll also play a vital role in building capacity across the organisation, helping others to use social media in a way that’s consistent, impactful, and aligned with our global objectives.

Accountabilities

• Lead the development and delivery of our social media strategy, ensuring alignment with broader communications goals.
• Manage our global social media channels and digital communities — engaging followers, responding to queries, and growing our reach.
• Create and coordinate engaging, platform-appropriate content — including graphics, video, and storytelling.
• Analyse and report on performance, using insights to inform strategy and day-to-day decisions.
• Stay ahead of trends, spotting new opportunities for engagement and innovation.
• Support colleagues and partners with expert advice, toolkits, and training to strengthen their own social media activity.
• Contribute to integrated campaigns, helping us amplify fundraising and other strategic profiling efforts (e.g. influencing, thought leadership, etc).

(Please see the Recruitment Pack on our careers page for full accountabilities details)

About you

You are an experienced and dynamic digital communications professional with a proven track record in developing and executing social media strategies that deliver demonstrable impact. Your exceptional communication skills enable you to collaborate effectively with diverse stakeholders, showing persuasive leadership to foster a culture of creativity and innovation rooted in data-backed insights and strategic brand building.

You are passionate about social justice, sustainable development, and climate resilience, and understand the power of social media to galvanise audiences and achieve organisational objectives. You’re curious, collaborative, and confident in your expertise, and feel equally comfortable rolling up your sleeves to create content or digging into analytics to continuously optimise performance.

You stay informed about emerging digital innovations, always seeking new ways to elevate Practical Action’s work and profile.

You’ll bring:

• Proven experience in social media strategy and management (experience in the INGO or development sector a plus).
• Excellent knowledge of key platforms (LinkedIn, Instagram, YouTube, etc.) strengths and opportunities, and how to get the most out of them.
• Strong storytelling skills and experience creating multimedia content, with grounded confidence to adapt master narratives and campaigns to diverse audiences.
• Spotless attention to detail and commitment to the development of high-quality outputs aligned with the organisation’s strategic objectives.
• Solid grasp of digital analytics, social listening tools, and the ability to translate data into insights, creating accessible reports and actionable recommendations.
• Continuous curiosity and understanding of current digital trends, best practices, and emerging platforms.
• Ability to work with and mentor a diverse array of colleagues from different backgrounds and cultures at all levels and experience.
• An inclusive, respectful, and collaborative mindset is a must.

Bonus if you have:

• Experience using project management tools like Mondaycom and Miro
• Comfortability using creative platforms like Canva and Adobe Creative Cloud

This role is an exciting opportunity for a passionate, digitally confident person to join our growing charity and create content for a new online resource hub, currently in development. We have big plans for this hub and want to pack it with expertise from brilliant chefs, leading educators and celebrities passionate about school food.

Our charity is growing again - this time we’re transforming online learning for school food. You’ll help shape and create resources for our new online hub. This hub will become a central point for schools, kitchen teams and caterers to seek inspiration. You’ll be creative and confident enough to work with busy chefs, celebrities and educators who all care deeply about feeding children brilliant school food. This role will sit in our communications team and focus on creating clear, engaging and practical resources that help people take action, whether that is a headteacher looking to improve their whole school to food or a school chef looking to transform their school meals.

You will help turn complex ideas, research and on the ground practice into user friendly content, in a range of formats, that reflects our brand, showcases the work of our chefs, schools, patrons and partners, and puts the wellbeing of children and young people at its heart. 

This is a hands-on creative role, well suited to someone starting out in content creation or design who wants to build their skills while helping future generations thrive.

Who we are

Chefs in Schools is a young, ambitious charity that’s rapidly growing. We believe every child has the right to eat and learn about good food in school. 

We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.

We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.

We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.

About you and the role

This role will initially support the set up and roll out of a national school food resource hub, supporting the creation of resources for the platform, working closely with internal teams and external partners. With the hub still in development, you will be joining at a crucial point to help shape what goes live, how it looks and sounds, and how useful it is for the people we most want to reach.

Our aim is that schools and the wider school food community can quickly find practical, trusted resources that help them improve food in schools. That might be a headteacher looking for a simple starting point, a school chef wanting a clear guide to implement new practices, or a teacher looking to introduce food education. 

Your role will focus on creating and maintaining high quality resources for the hub. You will turn ideas, evidence, and stories into clear content in different formats, including short one to two pagers, multi-page guides, videos, photographs and interactive resources. You will adapt your writing and framing to different audiences, keeping content aligned with brand guidelines.

This role sits within our comms team but works closely with our school transformation and membership teams. You will work with internal and external stakeholders to gather information and develop content, including supporting interviews and capturing case studies. You will also help manage the day to day flow of content into the hub, keeping resources organised, up to date and easy to navigate, while bringing a curious, practical mindset that helps us keep improving what we publish. You’ll identify any resources that could be a wider engagement tool to draw more people to the hub.

The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this or other roles. We encourage applicants from all backgrounds, especially those from underrepresented communities, to apply.  

We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone, including appointing a neurodiversity champion to help us identify how we can make our work environment work for everyone. If you need adjustments to the interview process please let us know.

As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.

Key responsibilities: 

• Work with internal teams and external partners to develop and produce resources for the resource hub, aligned with project priorities and timelines.

• Turn existing programme materials, case studies and evidence into clear, attractive resources for different audiences (e.g. school leaders, kitchen teams, young people, parents, funders, policymakers).

• Write and edit copy for 1–2 pagers, multi page guides, slide decks, toolkits and the resource hub’s webpages.

• Work with colleagues to storyboard, script and produce short films for the resource hub. Where the resources could appeal to a wider audience, you will link up with the comms team to promote the hub.

• Create and maintain website content for the resource hub, writing clear copy for landing pages, navigation and resource descriptions, and working with the CMS to keep content up to date and well-organised

• Create short videos and films on your phone and capture photography in schools and at events.

• Work with the programme teams to build simple infographics, charts or visuals that explain impact and evidence.

• Ensure all content follows our brand guidelines, tone of voice and accessibility standards.

• Liaise with internal and external stakeholders, including teachers, chefs, young people and partner organisations, to gather information, quotes and approvals.

• Support interviews with pupils, school staff, chefs and partners, including preparing questions, note taking and transcribing.

• Support the management of content on the resource hub content management system, including tagging, links and basic SEO.

• Help maintain a content calendar for the resource hub and keep track of versions, approvals and review dates.

• Support testing of resources with users (e.g. short surveys, feedback sessions with teachers or pupils) and feed learning into future content.

• Contribute to wider communications activity, including newsletters, social media and events, as needed. 

• Ensure all resources comply with our commitment to equity, diversity and inclusion.

• Help to maintain basic documentation for resource creation, such as user guides and internal process notes.

 Essential skills & experience:

• A commitment to equity, diversity and inclusion and to centring the voices of lived experience and the school chef workforce in our work.

• You have interest and belief in our mission to improve kids’ health through improving food and food education in schools

• Experience of creating content or resources, through work, volunteering, study or personal projects.

• Strong writing and editing skills, with the ability to explain ideas in clear, simple and engaging language for different audiences.

• An eye for good design and layout, and confidence using basic design tools (for example Canva, PowerPoint or similar).

• Some experience of filming and photography, for example on a smartphone or basic camera, and an interest in improving these skills.

• Awareness of brand, tone of voice and visual identity, and the ability to apply agreed guidelines consistently.

• Confident interpersonal skills, with the ability to build positive working relationships with colleagues, schools, young people and external partners.

• Curious and proactive, willing to ask questions, gather information and turn it into practical, user focused resources.

• Good organisational skills, able to manage your time, juggle several pieces of work and keep clear records of versions and approvals.

• Comfortable working as part of a small, busy team, taking feedback on board and working collaboratively to improve content.

Desirable skills & experience:

• Knowledge of basic SEO

• Experience in education, charity or public sector comms

• Experience working with children

• Experience of using google drive and trello

• Video editing skills (Adobe Premiere, Final Cut, CapCut) 

Benefits

You would be joining a friendly, supportive team who work hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays.  We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.

We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.

Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.

Expected duration of this application process: 4-6 weeks

In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job.

Shortlisted candidates will be invited to an online 30-minute interview to take place on the 26th or 27th February. 

Successful candidates will be invited to an in-person second interview to be held at our office in Brixton, London on March 10th. The interview overall will take a maximum of one hour.

The deadline for applications is 23.30 on Fri 6th Feb.

Agile - London Head Office/Home

We are seeking a motivated and enthusiastic Supporter Retention and Experience Officer to join our successful Supporter Retention and Experience Unit. Working across a range of offline and online media channels, you will play a key role in supporting the team on retention and supporter experience campaigns to deliver income and build strong loyalty communications to existing supporters, helping to raise £40 million a year.

The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded.

The role is a key member of the Supporter Retention and Experience Unit - who are responsible for delivery of multi-channel direct marketing communications to warm supporters - including regular giving, loyalty communications and cash appeals. The Unit is also responsible for creating and optimising supporter journeys and gathering valuable supporter insights. This role will lead on their own campaigns and projects which will include the development of new initiatives across the Unit.

Why join us?

• Be part of a dynamic team helping to raise £40 million a year
• Work for a top 10 charity fighting against social inequality and transforming lives across the UK

To be successful in this role, you should:

• Enjoy working in a team
• Have strong experience in supporter experience, journeys or direct marketing
• Have excellent project management and analytical skills and confidence working with agencies and data.
• Be a clear communicator with strong organisation skills

Benefits
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme.

Closing date: Sunday 1st February at 23.59pm. We will be reviewing applications as they are received and reserve the right to close this vacancy early if a suitable candidate is appointed. Early applications are therefore encouraged.

In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references, proof of right to work in the UK. For details of how to prove your right to work in the UK please visit the government website and please note that we are unable to offer sponsorship.  

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy

Job Title:  National Safeguarding Development Manager

Salary: £63,000 per annum(Band H, Level 3, Inclusive of Outer London Weighting & Market Supplement)

 Location: Gilwell Park, Chingford, London (with hybrid working) 1 day present in office per week; that includes in-person Team Meetings/Trainings

Contract Type: Permanent

Working Hours: 35 per week

About The Role:

As National Safeguarding Development Manager, you will lead the safeguarding development and vetting functions across The Scout Association, helping to protect young people, volunteers, and staff through strong, proactive safeguarding practice.

This is a senior leadership role with national reach, focused on embedding a positive safeguarding culture, ensuring effective policies and learning, and championing victim and survivor voice across the movement.

As the National Safeguarding Development Manager, you will (Key Responsibilities):

• Lead the operational delivery of safeguarding development and vetting functions

• Provide leadership, supervision, and direction to managers and teams

• Shape and maintain national safeguarding policies and procedures in line with legislation and guidance

• Embed victim and survivor voice into safeguarding practice

• Strengthen digital safeguarding and learning from cases and trends

• Use data and insight to improve processes, training, and resourcing

• Build effective external partnerships with statutory and safeguarding organisations

What you’ll bring as our National Safeguarding Development Manager:

• Experience managing a safeguarding function, including vetting or safer recruitment

• Experience of victim and survivor engagement and trauma-informed practice

• Confidence in leading and developing teams

• Strong communication and interpersonal skills

• Ability to make sound, risk-based decisions and work proactively

• Experience developing or delivering safeguarding learning or training

Benefits include:

• 28 days holiday (rising to 32 days after 2 years), plus extra days at Christmas

• Flexible working hours

• Double-matched pension up to 10% of gross salary

• Generous family leave and support as a family-friendly employer

• Access to our Learning & Development hub for ongoing training

• Recognition as Charity of the Year (Charity Times Awards 2022)

For a full list of our benefits, click .

Closing date for applications: 11:59 pm Friday, 30th January 2026

Interviews will be held in person at Gilwell Park, Chingford, on Wednesday, 18th February 2026.

Strictly no agencies!

The Scouts is an equal opportunities employer, and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Director of Fundraising & Development
Reports to: Chief Executive Officer
Starting salary: IRO £52,014 + excellent benefits
Contract type: Permanent
Working hours: Full time
Location: Bickley Hall Farm, Malpas, Cheshire SY14 8EF (with travel across the county). Hybrid and flexible working available

Nature in Cheshire is under pressure but together, we can turn the tide.

Cheshire Wildlife Trust is looking for an inspiring Director of Fundraising & Development to help us grow the support, income, and engagement needed to restore wildlife across the region.

About Us

Cheshire Wildlife Trust is a locally rooted, values-driven charity working to ensure wildlife has a future on land and at sea. As part of the UK-wide federation of Wildlife Trusts, we combine strong local knowledge with national influence.

Supported by more than 17,500 members and thousands of volunteers and partners, we are trusted to speak up for nature, to act boldly, and to deliver lasting change.

About You and The Role

In this senior leadership role, you will lead our fundraising, development and communications teams, shaping strategies that grow our support base so that we can do more for nature. You will build relationships with donors, funders and partners, develop compelling fundraising campaigns and propositions, and inspire a talented team to deliver ambitious goals.

We are looking for someone with a proven track record in fundraising, individual giving, supporter engagement or marketing, who can think strategically, act decisively and creatively, and lead with passion. Most importantly, you will share our belief that everyone has a part to play in creating a wilder future and will help make that possible for Cheshire.

Working with us means making a tangible difference for wildlife, people, and communities. We offer excellent benefits, flexible and hybrid working, a supportive culture, professional development, and the chance to see your work make a real impact across Cheshire’s landscapes.

Closing date: Sunday 15 February 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applicants who share our commitment to equality, diversity and inclusion, and who believe that nature’s recovery must involve everyone.

You may be required to carry out a DBS check for this role.

Applicants must have the right to work in the UK. Sorry, we are unable to offer sponsorship for this position.

No agencies please.

We are looking for an Individual Giving Lead who will manage our portfolio of online and offline direct marketing campaigns, leading the delivery of these from end to end. This will include our annual Big Give cash appeal and regular giving ‘Support the serving’ campaign along with line management of the Individual Giving Fundraiser.  

About the RNRMC

RNRMC is the Navy’s principal charity which exists to support every sailor, marine and their families, for life. We do this by offering grants to and working with, other organisations to deliver programmes that meet the needs of our beneficiaries. We work hard, engaging with supporters to help raise awareness and funds to deliver the outcomes required for today and tomorrow. 

Experience and Background

You will have a minimum of two years’ experience in Individual Giving, with strong expertise in both Individual and Regular Giving programme development. You will be confident designing and delivering multichannel fundraising campaigns across email, social media, the website, and direct mail, and skilled in managing a campaign calendar from initial planning through to delivery and evaluation. Strong project planning, organisational and prioritisation skills are essential, along with proven experience working collaboratively across teams, particularly with Marketing and Communications.

You will bring experience in leading others, including setting SMART objectives, managing performance, and supporting staff development to enhance team capability. You will be able to lead a portfolio of individual and regular giving activities, ensuring targets are met and high-quality delivery is maintained. Your background will demonstrate a track record of guiding team members effectively, contributing to successful income generation and continuous improvement across fundraising programmes.

Please see the job description for full details on the duties and responsibilities.

Hours of Work

Hours of work are 35 hours per week, 09:00 – 17:00 Monday to Friday.

We have a friendly, supportive, and inclusive environment with a hybrid working approach of 60% in office and 40% home-working.

Salary

The annual salary range for the post is between £34,000 up to £37,000 per annum, depending upon experience.

Benefits

6 weeks holiday, plus bank holidays

Free on-site parking 

Cycle to Work Scheme 

Free Access to HMS Excellent Fitness Centre 

Employee Assistance Programme to give you confidential support 24 hours a day

Life Assurance (after one year’s qualifying service) 

Private Healthcare Scheme (after one year’s qualifying period) 

A generous non-contributory Pension Scheme (7% contribution after 3 months qualifying period) 

Enhanced Maternity Leave Package (after 2 year’s qualifying period) 

We are looking for a Individual Giving and Legacies Manager (maternity cover), to lead and grow key income streams with a particular focus on legacy giving, payroll giving, and in-memory giving, while ensuring every supporters journey is meaningful, positive, and impactful.

This is a fixed term contract to cover up to a years maternity leave, with hybrid working at least one day a week in the London office. This post would ideally start mid April.

The Charity
You would be joining a supportive and collaborative team at a national health and social welfare charity, who are passionate about fighting to ensure support is available to all who are in need of it. This charity offer a range of fantastic benefits.

The Role

Joining a team of six, reporting into the Head Of Events and Supporter Engagement and managing the supporter engagegment officer. You will:

Develop and deliver the legacy marketing programme, working closely with external digital agencies to promote legacy giving.

Manage and grow the payroll giving programme, including relationships with Professional Fundraising Organisations (PFOs) and internal teams.

Oversee in memory giving initiatives,working closely with the Digital Fundraising and Engagement Executive on digital in-memory giving initiatives and tribute pages.

Lead on the planning, creation, and delivery of direct mail appeals, working collaboratively with the Head of Events and Supporter Engagement.

The Candidate
Proven experience in legacy giving and individual giving environments.

Ability to analyse and report on marketing effectiveness, sharing insights with teams.

Experience in managing finance and budgeting for fundraising activities.

Demonstrable ability to write engaging copy for different audiences across varied communication channels.

Ideally previous line management experience.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Job Title:  National Safeguarding Operations Manager

Salary: £63,000 per annum(Band H, Level 3, Inclusive of Outer London Weighting & Market Supplement)

 Location: Gilwell Park, Chingford, London (with hybrid working) 1 day present in office per week; that includes in-person Team Meetings/Trainings

Contract Type: Permanent

Working Hours: 35 per week

About The Role:

We’re looking for an experienced National Safeguarding Operations Manager to lead the day-to-day safeguarding and vetting operations across Scouting in the UK. This is a senior, influential role where you’ll shape practice, guide complex decision-making, and ensure the highest safeguarding standards are embedded across the Movement.

As the National Safeguarding Operations Manager, you will (Key Responsibilities):

• Lead the operational delivery of safeguarding and vetting across The Scouts

• Provide expert oversight, supervision and direction on complex and high-risk cases

• Develop and support managers and team members through coaching, training and reflective practice

• Shape and contribute to national safeguarding policies and procedures, ensuring legal and best-practice compliance

• Represent The Scouts at multi-agency, statutory and court proceedings when required

• Use data, insight and trend analysis to drive continuous improvement in safeguarding practice

• Ensure 24/7 professional safeguarding advice is available to volunteers through on-call arrangements

• Build strong, collaborative relationships with statutory bodies, government and sector partners

What you’ll bring as our National Safeguarding Operations Manager:

• Significant experience managing a safeguarding function

• Strong case management and supervision expertise

You are:

• Personable, approachable and highly professional

• Discreet, ethical and trusted with sensitive information

• Flexible, open-minded and solutions-focused

• Committed to delivering a high-quality, people-centred service

• Experience using data and analysis to improve safeguarding practice

• Confidence working with and supporting volunteers

• Excellent communication, leadership and interpersonal skills

• The ability to make risk-based decisions and remain calm under pressure

Benefits include:

• 28 days holiday (rising to 32 days after 2 years), plus extra days at Christmas

• Flexible working hours

• Double-matched pension up to 10% of gross salary

• Generous family leave and support as a family-friendly employer

• Access to our Learning & Development hub for ongoing training

• Recognition as Charity of the Year (Charity Times Awards 2022)

For a full list of our benefits, click .

Closing date for applications: 11:59 pm Friday, 30th January 2026

Interviews will be held in person at Gilwell Park, Chingford, on Thursday, 19th February 2026.

Strictly no agencies!

The Scouts is an equal opportunities employer, and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Are you looking to develop a career in retail management? Would you be motivated in a retail role that makes a life-saving difference?

We are looking for a Store Manager Designate to join our retail field team covering our home stores across North & East London and the Essex area.

What does this role involve?

From working in a variety of stores you will gain exposure to different markets, layouts and turnover of stores before taking responsibility of your own store. The Store Manager Designate role provides cover across different locations to support the day to day running of the required stores and includes:

• Driving sales and achieving targets
• Delivering a high standard of service to customers that is expected by the BHF
• Leading and developing a team of staff and volunteers
• Deputising for Store Managers.
• Stock generation and management
• Visual merchandising
• Recruitment and training of staff and volunteers.

What are we looking for?

• Previous retail experience is essential
• Good commercial awareness
• Experience of leading and developing teams
• Ability to achieve sales targets
• Committed to achieving the highest retail standards at all times
• Results driven but with a recognition of right result, right way
• Excellent customer service skills
• Ability to build rapport with people

​

This role involves providing cover and support to various stores. Therefore, willingness to travel to various sites is essential.

The successful candidate will need a full UK driving licence.

What’s important to us?

At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever – because the cures and treatments we need are in sight. You could be part of getting us there sooner!

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Why join the BHF?

We have a strong culture of internal progression and will actively support you to develop your career.

Our generous staff benefits include:

• 38 days annual leave (plus the option to buy and sell leave)
• Holistic support leave of up to 10 additional days off each year
• Enhanced family policies (maternity, paternity and adoption leave)
• Wagestream - early access to your wages
• 25% staff discount
• Health cash plan (Dental, Optical, Therapies, etc)
• Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
• Pension with employer contribution of up to 10%
• Cycle to work scheme
• Discounts on gym memberships
• Discounts with a wide range of retailers

Ready to apply?

To apply, please follow these simple steps:

1. Click the “Apply” button below.
2. You’ll be seamlessly redirected to the BHF Careers page.
3. Complete the application form, submit your CV and upload your employment history.

What do I need to know?

DBS Check: Any offer of employment is subject to a satisfactory DBS check

Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process

Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early

Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship

Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.

Are you creative and organised? Do you want to work for an incredible cause and organisation? Do you have experience of juggling multiple projects?

If so, then we have the job for you. We're looking for someone to act as a bridge between strategy and delivery; to embed clear processes for briefing, planning and evaluation; develop and manage communications plans; improve coordination across teams; and champion a culture of collaboration, strategic alignment and best practice in our communications work. You will ensure that lessons learned are captured and shared across teams. Does this sound like the ideal job for you? If so, then please apply.

Hours: 37.5 hours per week, Mon-Fri

Duration: Permanent

Location: London - hybrid, 2 days per week London Office, to include Wednesdays (and preferably Thursdays)

Salary: £59,739.12 per annum - £73,014.48 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

The Strategic Communications Planning Lead is accountable for ensuring that all communications activity across the organisation are strategically prioritised, coherently planned and effectively integrated to advance MSF UK’s strategic objectives, reputation, fundraising performance and advocacy impact.

Working in close partnership with senior leaders and heads of teams across departments, the postholder leads the organisation’s communications forward-planning process and comms calendar; establishes high-quality strategic briefing standards; and oversees the coordination of complex, multi-channel campaigns. They ensure that communications planning and delivery are aligned with organisational priorities, values and ethical standards, and that resources are deployed effectively to maximise impact.

Knowledge, Skills & Experience:

Strategic communications & planning

• Significant experience in strategic communications, campaigns or marketing roles within a complex organisation, ideally in the charity or international development/humanitarian sector.
• Strong understanding of audience insight, comms planning, and multi-channel communications (owned, earned and paid).

Project & campaign management

• Demonstrable experience in leading multi-stakeholder communications and campaigns from concept to delivery.
• Excellent organisational and documentation skills, with the ability to manage multiple projects simultaneously under tight deadlines.
• Knowledge of project management methodologies (e.g. Agile, Prince2, or similar)
• Experience of setting and managing budgets and resource planning across departments.

Cross-organisational collaboration

• Experience of working collaboratively across teams and departments to achieve shared objectives.
• Experience developing or maintaining forward-planning systems, content calendars, or campaign management tools.
• Ability to lead through influence, fostering collaboration and alignment among senior colleagues.
• Skilled at facilitating meetings, building consensus and ensuring clarity of ownership and decision-making.

Communication & interpersonal skills

• Exceptional written and verbal communication skills, with the ability to distil complex information into clear, persuasive messaging.
• Confident in presenting ideas, chairing meetings, and communicating effectively with senior stakeholders.
• Strong relationship management skills, with diplomacy and discretion in handling sensitive or high-profile issues.

Analytical & problem-solving ability

• Able to assess communications performance using data and insights, and to translate learning into actionable improvement.
• Demonstrates sound judgement and the ability to make informed decisions in complex, fast-moving contexts.

Values

• Understanding of global health, humanitarian advocacy, or medical communications
• Commitment to the humanitarian principles and medical ethics of Médecins Sans Frontières
• Demonstrated understanding of, and commitment to, equality, diversity and inclusion in communications and teamwork.
• High personal integrity and accountability.

Other

• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.

HOW TO APPLY

Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date. The letter of motivation should outline what you’d bring to the role and how your experience and skills meet the above accountabilities.

We encourage early applications as we reserve the right to close applications before the advertised closing date, or if a suitable candidate is found.

Incomplete applications will not be considered.

Closing date for applications: Monday 9 February 2026, 9am (GMT)

We look forward to receiving your application!

We are recruiting a Senior Member Network Account Manager to join our busy Member Networks team at the British Psychological Society for a fixed period of 12 months starting in March 2026.

The team supports over 60 psychology‑focused member networks, each with its own specialist interests and passions. This is a fantastic opportunity for someone who loves working with people and wants to make an impact. You will be right at the centre of supporting our Member Networks, helping passionate volunteers bring ideas to life - no two days will be the same.

About the Role

As Senior Member Network Account Manager, you will be the main contact for several Member Networks, including Divisions. You’ll support and guide volunteers across multiple committees, helping them deliver activity for their members confidently and effectively. This includes advising on governance, finance, volunteer recruitment, events and wider activity planning. You will also build strong relationships, lead projects, and work closely with teams across the organisation to strengthen collaboration and network growth.

A day in the life may include:

• Advising volunteers on governance, finance, awards, planning and compliance matters
• Ensuring Networks deliver their activity plans, managing timelines and aligning work to strategic goals and budgets
• Supporting events and projects that drive member engagement, including budgeting, venue liaison and travel bookings
• Managing inboxes and responding to enquiries with clear advice and signposting
• Attending meetings, collating actions and following up to ensure progress
• Sharing best practice and improving processes, tools and systems as needed
• Maintaining documents in Google Workspace, including budgets, reports and committee lists.
• Delivering volunteer training on new processes or systems
• Coordinating awards and grants, updating web content and communicating with applicants
• Managing committee recruitment, posting roles and handling applications
• Working with internal teams such as Membership, and Marketing to provide seamless support.

What We’re Looking For

To be successful, you will have strong communication and interpersonal skills. You will excel in negotiation, problem solving and managing multiple tasks and projects with foresight and strategic thinking. You will be expected to act autonomously, managing your networks and working independently using your own initiative. Highly organised, you will lead and coordinate delivery of activities, managing timelines and working with key stakeholders. 

Why Join Us?

We offer a supportive environment, opportunities for professional development, and the chance to make a real difference. We offer a friendly, values led working culture with an excellent benefits package that includes:

• Agile & flexible working
• Generous leave entitlement
• Occupational pension scheme
• Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
• Tailored learning & development
• Employee Assistance Programme counselling
• Life Assurance Scheme
• Discounts scheme with national organisations

 How to apply

The closing date for applications is 31st January 2026, with interviews held on-line w/c 9th February. To apply, please submit your CV and a covering letter detailing how you meet the specification. Please note that applications without a covering letter will not be considered. 

The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK as we are unable to sponsor people requiring a work visa.

Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date.  If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.

We are looking for a Legacy & In Memory Fundraiser who will be responsible for growing long-term income through legacy and in memory giving.  This role leads on legacy marketing campaigns and manages the organisation’s in memory programme, including the flagship Heart of Oak Memory Tree project.  The role also has oversight of legacy administration, working in partnership with our external agency Legacy Links to ensure high standards of supporter care, governance, and reporting

About the RNRMC

RNRMC is the Navy’s principal charity which exists to support every sailor, marine and their families, for life. We do this by offering grants to and working with, other organisations to deliver programmes that meet the needs of our beneficiaries. We work hard, engaging with supporters to help raise awareness and funds to deliver the outcomes required for today and tomorrow. 

Experience and Background

You will have a minimum of 2 years’ experience in Legacy Fundraising or a similar fundraising role, with experience with experience in planning and delivering multi-channel marketing campaigns, particularly those aimed at growing legacy and in memory income streams. A solid understanding of legacy fundraising principles, supporter journeys, and the sensitivities involved in discussing gifts in wills and bereavement-related giving is also important. Candidates should be confident managing projects end-to-end, from creative development through to evaluation, and comfortable collaborating with external agencies to ensure high-quality outputs.

In addition, the role requires excellent relationship-management skills, as it involves working closely with donors, families, colleagues, and partners such as Legacy Links to ensure compassionate and consistent supporter care. Strong organisational abilities are key for overseeing legacy administration, maintaining accurate reporting, and ensuring compliance with governance standards. Familiarity with CRM systems, data analysis, and reporting tools will support effective monitoring of income and campaign performance. A background in charity communications or stewardship, coupled with empathy, tact, and attention to detail, will ensure the fundraiser can successfully manage initiatives such as the Heart of Oak Memory Tree and continue to grow the organisation’s in memory programme.

Please see the job description for full details on the duties and responsibilities.

Hours of Work

Hours of work are 35 hours per week, 09:00 – 17:00 Monday to Friday.

We have a friendly, supportive, and inclusive environment with a hybrid working approach of 60% in office and 40% home-working.

Salary 

The annual salary range for the post is between £29,000 up to £33,000 per annum, depending upon experience. 

Benefits

6 weeks holiday plus bank holidays

Free on-site parking 

Cycle to Work Scheme 

Free Access to HMS Excellent Fitness Centre 

Employee Assistance Programme to give you confidential support 24 hours a day

Life Assurance (after one year’s qualifying service) 

Private Healthcare Scheme (after one year’s qualifying period) 

A generous non-contributory Pension Scheme (7% contribution after 3 months qualifying period) 

Enhanced Maternity Leave Package (after 2 year’s qualifying period) 

Bloomsbury Football

Bloomsbury Football is on a mission to transform young lives through football. We’re looking for an ambitious, values-driven leader to set the strategy and scale our Club Football programme, currently supporting 500+ young people aged 6–18 each week.

This is a senior role with real ownership: shaping the vision for 3x growth over the next three years, while ensuring exceptional, development-focused delivery for every player.

What you’ll do

• Set and lead the strategy for the growth and expansion of Bloomsbury’s Club Football programme
• Ensure high-quality, consistent delivery that drives meaningful social and football outcomes
• Lead and develop the Club Football Coordinator and wider delivery team
• Oversee programme budgets, ensuring financial sustainability and return on social impact
• Build strong relationships with players, parents, coaches and external partners
• Represent Bloomsbury Football as a champion of football for social change

Who we’re looking for

• Strategic thinker with experience scaling programmes and managing teams and budgets
• A proven leader of youth programmes, with a sound understanding of sport for development
• Collaborative, solutions-oriented approach that drives teams towards high-quality, high-impact results
• Deep alignment with Bloomsbury Football’s values and belief in football as a force for good
• Excellent academic record

Job Title: Schools Engagement Coordinator (Inspiring the Future)

Reports to: Head of School Programmes

Location: Quantum House, 22 – 24 Red Lion Court, Fleet Street, EC4A 3AB. The role is open to hybrid working but the candidate would be expected to be in the office one day per week

Purpose: This is a fantastic opportunity to take on the role of Schools Engagement Coordinator for Education and Employers on the internationally recognised Inspiring the Future programme. As a charity, our mission is to: ‘ensure that every young person in our country, wherever they live, whatever their parents or carers’ circumstances, has the opportunity to meet a diverse range of volunteers to hear first-hand about jobs and the world of work’.

This key post is part of the Schools Engagement Team with responsibility for working closely with primary school and secondary school teachers and leaders to support them with running activities involving a diverse range of volunteers from the world of work. The role is rewarding and varied and will include supporting delivery of funded projects aimed at these audiences and general administrative support. 

Remuneration: £27k per annum

Additional Terms: We offer an excellent overall package with 30 days paid holiday, exclusive of Statutory Bank Holidays, plus a competitive pension scheme and a volunteering allowance of up to 5 days per annum – pro rata in accordance with the length of contract. Additional family friendly benefits, including enhancements to Statutory Payments.

Appointment Terms: Permanent and full time

Job Purpose:

Reporting to the Head of Schools Programmes, the Schools Engagement Coordinator is responsible for working closely with school staff in promoting and empowering schools to utilise Inspiring the Future and Primary Futures, alongside delivering virtual activities for schools. These programmes are an online system connecting schools to an enormous range of fascinating volunteers from the world of work for virtual or in person activities to raise aspirations, provide insight into jobs, tackle stereotypes and demonstrate how learning at school in the present links to opportunities in the future.

This role will be split between supporting the general self-service programme for schools nationally in an administrative capacity and delivering on funded projects including delivering activities to a case load of schools across parts of the country. There is opportunity to interface directly with children and young people from both secondary and primary schools. through facilitating virtual and in person interactive activities with volunteers.

What we are looking for in a candidate:

Education and Employers is a small charity working at a rapid pace to bring about change. This is a dynamic role for someone looking to gain a breadth of experience in the charity sector and keen to learn about the education sector and career-related learning, social mobility and volunteer engagement.  We are looking for someone passionate about motivating and inspiring children who relishes working with a range of stakeholders to create impactful activities.

The Engagement Coordinator will work closely with the Head of School Programmes and wider Inspiring the Future team to undertake the following key accountabilities:

Key Accountabilities:

The following areas are broken down to reflect the proportion of the role dedicated to each area, over the course of the academic year, with priorities differing at different times of year

Enquiries management and administrative support across the programme team:

• Managing the enquiries inbox and switchboard phone number, responding to enquiries from schools and volunteers about the charity’s work and programmes and how to sign up
• Providing targeted support to schools such as phone calls to primary, secondary schools and colleges independently utilising the programmes using a RAG (red, amber, green) system to convert them to successful activities
• Providing administrative support across the volunteer and school engagement teams, including record-keeping, data entry, meeting minute-taking, scheduling, event coordination, etc
• Monitoring new registrations from schools and sending welcome emails, keeping this up-to-date with the latest opportunities and messaging for schools
• Use Salesforce CRM to support with data management, assisting with maintaining up to date records and supporting data cleansing as needed
• Other ad-hoc administrative tasks as needed

School Engagement:

• Supporting new teacher registrants with onboarding processes such as welcome emails, platform demonstrations, info webinars
• Writing and coordinating persuasive communications campaigns to different groups of schools that have an interest in engaging with volunteers from the world of work
• In collaboration with rest of team, identifying need for and developing new resources and guidance to meet teacher needs and support them to make the most of our offers
• In collaboration with rest of team, developing and implementing new processes and technical improvements, to support increased school engagement.

Project Delivery:

• Recruiting and engaging schools according to the geographic or sector focus of a funded project
• Managing relationships with a case load of schools in different areas of the country to host planning calls, deliver sessions, gather evaluation data and ensure a legacy of independent usage
• Setting up virtual and face-to-face activities including school liaison, securing volunteers, test calls, setting up on the Inspiring the Future system and hosting on tech platforms e.g. Zoom
• Facilitating virtual and face to face activities to pupils to link with volunteers, hosting and designing themed sessions online to ensure an interactive and engaging experience for children and volunteers, following a Q&A or job guessing-game format.
• Supporting and co-hosting sessions to teachers including teacher training, staff meetings and info webinars to promote Inspiring the Future, deepen engagement and demonstrate independent usage
• Supporting the development of educational resources that provide insight into the world of work and different sectors

Person specification:

We are looking for someone with the following Skills/ Knowledge/ Expertise

Essential

• Minimum one year’s experience in a customer service, school engagement or school-based role
• Experience in successful relationship management – ability to engage confidently and sensitively with schools/colleges and at a range of levels of seniority up to and including headteacher level
• Outstanding customer service and telephone manner, including handling large volumes of email enquiries and dealing with difficult situations politely and assertively
• Strong organisational and administrative skills including close attention to detail and effective time management
• Persuasive and confident communicator who is influential, and effective in presenting a concept both in person and on the phone.
• Good level of education, demonstrating capability in producing written content to a high standard.
• Demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.
• Good working knowledge and practical application of Microsoft Office tools

 Desirable

• Passion for supporting young people in realising their potential through harnessing skilled volunteers to engage in education
• Experience in virtual facilitation with children and young people
• Experience of project management and delivery
• Experience of client relationships management (CRM) databases, in particular Salesforce
• Experience of marketing to schools
• Experience of working in a small team
• Experience of working with volunteers
• Understanding of safeguarding, risk management and data protection
• Comfort and confidence in working with data to inform actions

Personal Attributes

• Commitment to uphold our charity’s five values - Inspiring, Inclusive, Innovative, Impactful, Integrity
• Flexible – responsive to changing operational context and new opportunities
• Team Player: working collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos
• Able to undertake some occasional work in the evenings and at weekends
• Able to travel in the UK if required

Application process

The Education and Employers charity values having a diverse workforce.  We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds. 

The closing date for applications is 9am on Wednesday 4th February and interviews will take place in the week of the 9th February. The organisation reserves the right to conduct interviews and appoint prior to the closing date dependent on the calibre of applications received.

Please send a covering letter of no more than 2-3 sides of A4 setting out your interest in and suitability for the role against the job description and person specification, together with an up to date CV. Please include your name and the role applied for in the subject line of your e-mail. Thank you

*Please note, in your cover letter we have a strong preference for human-written content. We want to hear about you, your genuine interest in the role, and why from your experience, skills, and personality you feel you are a great fit for the role

We will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa. 

Thank you for taking the time to consider this role. We very much look forward to receiving your application!

The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement and regular CPD in areas like safeguarding. 

About the Education and Employers Charity

Education and Employers is an independent UK based charity launched in 2009 with the original vision of “providing children and young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential”. Our current strategic plan and mission is available to read here. It aims to achieve this by working with schools, employers, the national bodies that represent them and a wide range of other partners including the government and third sector organisations. The charity also works with partners internationally – more details here.

The charity runs Inspiring the Future, a free service which uses innovative match-making technology to connect volunteers with state schools and colleges, quickly, simply and at scale. Schools can very easily search a massive database of willing volunteers, filter against a wide range of criteria – e.g. subject, sector, career route and send them a message. It enables young people, wherever they live, whichever school they attend, the opportunity to meet people from a wide range of backgrounds doing jobs from across the whole world of work.

Over 90,000 people have already volunteered in the UK - people from all levels: apprentices to CEOs and all sectors: apps designers to zoologists and over 85% of English secondary schools and 42% of primary schools have registered with us. People can volunteer from an hour a year in a local primary or secondary school to chat informally about their job and career route, take part in career speed networking session, give careers insights, provide mock interviews or feedback on CVs through to serving as a governor or trustee.  There is also the opportunity to link up with schools for workplace visits, job shadowing and mentoring.

Inspiring the Future operates on a technology platform kindly developed in partnership with Deloitte, Salesforce and Ordnance Survey. It allows the charity to run national campaigns and others focused on specific geographic areas or economic sectors such as engineering, science, health and arts and culture. The campaigns have secured high profile support across government, business and teacher associations and ongoing corporate partnerships including our lead corporate partner Bank of America.

In partnership with the National Association of Head Teachers the charity has developed a version for primary schools called Primary Futures and over 6,500 primaries have already signed up. To see a short clip on how it works please click here.  All campaigns run through Inspiring the Future share a common objective: to broaden young people’s horizons, raise their aspirations and show them the range of opportunities and careers routes e.g. apprenticeships and university open to them. Over 5 million interactions between young people and volunteers from the world of work have already taken place.

Since the Charity’s launch it has sought to understand what difference employer engagement in education makes to young people and the economy. It works with academics and researchers from around the world and its own research is regularly cited by government and international organisations like the OECD. The research, which has informed and influenced a range of government policies, shows that employer engagement helps improve social mobility, reduces the likelihood of young people becoming NEET (not in education, employment of training), increases the amount they earn in adult life, helps them make better informed career choices and leads to improvements in educational attainment.