Operational change manager jobs

Homeless Link is the national membership charity for homelessness organisations in England. We bring together over 750 member organisations, support and develop the people who work on the frontline, campaign to change the systems that cause and perpetuate homelessness, and provide training, consultancy, workforce development and case management systems through our social enterprise operations.  

The Management Accountant is a new role in our Central Services Team reporting directly to the Director of Finance and Resources.  The successful candidate will be responsible for delivering accurate and timely management accounting information, supporting effective financial planning, and ensuring robust income recognition and reporting. The role supports our budget holders across the organisation and contributes to strong financial control, compliance and decision making. The Management Accountant will contribute to the continuous improvement of our financial processes and reporting, supporting the organisation’s strategic and operational objectives. 

We are seeking a part or fully a qualified accountant, with experience of producing monthly management accounts and financial reports, experience of using Xero or similar accounting system and the ability to communicate financial information to non-finance stakeholders.  If that sounds like you and you share our vision of a country free from homelessness we would love to hear from you. You can find full details of the role and how to apply by following the Redirect to Recruiter link to our website.

We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability

Justlife’s Vision

Making people's experience of temporary accommodation be short, safe and healthy.

About this role

This is a varied and hands-on role combining participant support, facilitation, coordination, and reporting. You’ll need to be comfortable switching between supporting individuals, running sessions, managing logistics, and keeping projects on track. No two weeks will look the same, but your work will consistently contribute to meaningful, lasting change.

Shape systems. Centre lived experience. Deliver real change.

Common Ambition is an ambitious co-production programme, hosted by Arch Health CIC and Justlife, working across homelessness, mental health, substance use, domestic abuse and criminal justice systems. We bring together people with lived experience and professionals to challenge how systems work and to design better, more effective approaches together.

We’re looking for a highly organised, proactive Project Manager to join our small, dynamic programme team. This is a fast paced, hands-on role where you’ll play a key part in delivering high quality co-production work and work alongside people experiencing homelessness and multiple compound needs to influence real change. Example projects include, homelessness and health system improvement, drug and alcohol service improvement and research including around liver disease and integrated community care.

If you thrive on balancing people focused work with strong coordination and delivery, this is an opportunity to make a meaningful impact.

The impact you’ll have

In this role, you will:

· Support people experiencing homelessness and multiple compound needs to actively shape services and systems

· Create safe, inclusive environments where lived experience is valued and heard

· Turn participation into meaningful influence and system change

· Ensure projects are well run, well evidenced, and deliver real outcomes

What we offer

· The opportunity to shape a high impact, systems change programme

· Meaningful, purpose driven work alongside people with lived experience

· A supportive, collaborative team environment

· Opportunities to influence strategy, partnerships, and future direction

· Professional development and growth

Why do we exist?

Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn’t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible.

How do we operate?

Our values guide our work and are very important to us:

· Collaboration before competition

· People before programmes

· Innovation before Institutions

What do we do?

Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights.

We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change.

Why work for us?

Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.

Perks of working at Justlife

· Great holiday package! Starting at 27 days annual leave entitlement, plus bank holidays (increasing to 29 days after 5 years’ service and 30 days after 10 years’ service)

· Additional 5 days annual leave purchase scheme through salary sacrifice

· Enhanced pension contribution scheme, 5% Justlife contribution (correct at time of print)

· Cycle to work scheme

· 2 Volunteering days per year

Key terms and conditions

Job Title: Co-Production Projects Manager

Hours: Part Time (22.5 - 30 hours per week)

Contract: Fixed Term until March 2027 (extension dependant on continuation funding)

Normal hrs to be worked: Work within Monday-Friday 9am-5pm

Location: Brighton

Salary: £35,042 per Annum (FTE)

Application Process

To apply, please upload a covering letter addressing how you meet the person specification, together with an up-to-date CV. Deadline for applications is 11:30pm on 10th May.

Provisional interview dates will be the week of 18th May.

Role Description

Programme Delivery & Coordination

· Plan and coordinate multiple co-production projects across the programme

· Manage timelines, priorities, and day to day delivery challenges in a fast-paced environment

· Support the development of co-produced resources and prototypes

Participant Support & Co-Production

· Provide direct, trauma-informed support to programme participants

· Build trusting relationships and enable meaningful, accessible participation

· Design and facilitate engaging workshops, meetings and co-production sessions

Stakeholder Engagement

· Build strong relationships with partners across multiple systems and sectors

· Represent the programme in meetings and collaborative spaces

Monitoring, Reporting & Quality

· Carry out contract monitoring and reporting across programme activities

· Track outcomes, maintain accurate documentation, and ensure compliance

· Use data, learning, and feedback to improve delivery and demonstrate impact

Strategy & Programme Development

· Support the development of programme priorities and future direction

· Contribute to funding applications and partnership development

· Act as deputy to the Programme Lead when required

This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of Justlife. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework, and in performing other duties commensurate with these responsibilities, the band of the post and skills and qualification of the post-holder.

Person Specification

We’re looking for someone who is as comfortable supporting people as they are managing projects.

We’re especially interested in someone who:

· Has experience supporting people experiencing homelessness or multiple compound needs

· Is highly organised and able to manage multiple priorities and workstreams

· Is confident handling logistics, coordination, and reporting to a high standard

· Can build strong relationships with a wide range of stakeholders

· Is proactive, solutions-focused, and able to work independently when needed

· Enjoys facilitating groups and bringing people together

· Thrives in a small, collaborative, and fast-moving team

Essential experience and skills

· Experience of project management

· Experience facilitating meetings, workshops or group sessions

· Excellent communication skills (written and verbal)

· Strong organisational and coordination skills

· Ability to work across both strategic and operational levels

· Strong IT skills

Desirable

· Experience of co-production or participation approaches

· Experience of frontline work with people experiencing multiple compound needs

· Experience of research, service design, or evaluation

· Knowledge of homelessness and related systems and policy

Justlife is an equal opportunities employer and considers all applications received.hom

Statutory Fundraising Manager
Salary: £43,857 (Sense salary point CHA45), plus £3,090 Inner London Weighting if applicable
Location: Hybrid, with two days per week at Head Office
Reporting to: Head of High Value Relationships

Lead funding that drives systemic change
At Sense, we work so that people with complex disabilities and those who are deafblind can communicate, connect and experience the world. As Statutory Fundraising Manager, you will lead a key growth area for Sense, securing public and statutory funding that enables lasting impact at scale.

About the role
You will have strategic responsibility for statutory fundraising at Sense, excluding commissioned work. Working closely with the Head of High Value Relationships, the CEO and senior operational colleagues, you will shape and deliver a statutory fundraising strategy that supports organisational priorities and long term sustainability.

The role includes managing an annual statutory income budget of £1.5 million and leading relationships with government, lottery and public sector funders.

What you will do

• Develop and deliver a statutory fundraising strategy to maximise income from public sector and lottery funders
• Lead the development of compelling funding bids with senior stakeholders across Sense
• Manage relationships with statutory funders, including reporting and stewardship
• Take responsibility for statutory income and expenditure budgets
• Oversee narrative and financial reporting, database management and compliance
• Identify new funding opportunities aligned with organisational strategy
• Develop and contribute to consortia bids and partnership working
• Collaborate widely across fundraising, marketing and operational teams

What you will bring

• Experience of securing significant income from statutory sources, including six figure grants
• Experience leading relationships with government departments and lottery bodies
• Ability to develop proposals aligned to organisational priorities and impact frameworks
• Confidence managing budgets, financial reporting and complex funding requirements
• Strong influencing, planning and organisational skills
• Excellent written communication and report writing skills
• Commitment to Sense’s vision, values and inclusive practice

Our values
Our work is shaped by our values: We include. We collaborate. We find a way. We challenge. We celebrate.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Reports to: Head of Finance & Governance
Location: Saint Paul’s Hammersmith, W6 9PJ
Contract: 1 FTE
Salary: £32,000 - £36,000 Depending on experience

About Saint Paul’s
Saint Paul’s is a vibrant Anglican church at the heart of London, dedicated to encountering God and awakening our city. We strive to be a white-hot centre of faith where people experience God’s presence and are empowered to live out their calling in every aspect of life. Our vision is to see God’s Kingdom come on earth as it is in heaven, equipping our community to make a lasting impact in London. We are committed to nurturing faith, fostering community and being a resource for the wider city through the use of our spaces, systems and ministries.

Role Purpose
The Finance Manager is responsible for the effective day-to-day stewardship of the church’s financial resources ensuring compliance with UK charity law, financial regulations and best practice under the Charities SORP. The Finance Manager will oversee day-to-day financial operations, provide accurate and timely financial reporting, support strategic decision-making and ensure robust financial controls are maintained across all church activities.

This role combines operational finance management and detailed bookkeeping, with strategic financial insight in support of the church’s mission and ministry. This is a hands-on, detail-driven role suited to someone who enjoys making systems work well, solving problems and creating order through effective processes and collaboration.

Key Responsibilities

1. Financial Management & Reporting
· Oversee and process all day-to-day financial operations including income, expenditure, payroll and cash flow management.
· Assist the Head of Finance and Governance with monthly management accounts for the Standing Committee & PCC.
· Support in preparing annual budgets in collaboration with budget holders.
· Monitor performance against budgets and provide financial forecasting.
· Assist with the preparation of statutory annual accounts in accordance with the Charity SORP.
· Liaise with independent examiners or auditors during annual auditing processes.
· Supporting gift days including working the Sundays where gift day takes place (twice per year for two Sundays in a row).
· General liaison with external suppliers ensuring best value for money (e.g. Electricity, Gas, Service Contracts).

2. Compliance & Governance
· Ensure compliance with the Charity Commission regulations, HMRC requirements (including Gift Aid processing) and Parish Reporting.
· Maintain strong financial controls and internal procedures.
· Ensure restricted funds are tracked and reported appropriately.
· Maintain and review financial policies and procedures.

3. Bookkeeping Requirements
· Oversee all income and expenditure journals in Xero and stewardship systems, including processing Gift Aid claims, regular giving administration and online giving platforms.
· Manage all invoicing for hiring income & expenditure.
· Ensure accurate recording and reporting of restricted and unrestricted funds.
· Support with financial information for grants and providing grant reporting to budget holders and external grant bodies.
· Liaising with congregation about their giving and providing information where needed.
· Processing all team expenses and reconciling credit cards.
· Sending out monthly monitoring reports to budget holders.

4. Payroll & HR Finance
· Oversee payroll processing, pensions (including auto-enrolment compliance) and HMRC submissions.
· Manage Nest and Standard Life pension programmes.
· Ensure accurate salary allocation across departments and restricted funds/grants where required.
· Liaise with HR regarding employment budget planning.

5. Systems & Process Improvement
· Manage and optimise financial software systems and API’s to ensure efficiencies.
· Develop and document financial procedures to ensure business continuity and resilience.
· Support digitalisation and efficiency improvements within finance operations and improve current process to be fully digital.

6. Collaboration & Communication
· Build strong working relationships across departments to ensure effective financial collaboration.
· Support communication of new systems, finance policies and changes to the staff team.
· Contribute positively to the Operations Team culture of clarity, care and accountability.

Person Specification

Essential Skills and Experience
· At least 3-5 years’ experience managing the finance and bookkeeping function within a charity or not-for-profit environment.
· Excellent knowledge and expertise of Xero Accounting Software.
· Experience in supporting the preparation of accounts and annual statutory accounts.
· Experience with payroll and HMRC compliance.
· Excellent analytical and communication skills.
· High level of integrity and discretion.
· Excellent organisational and time-management skills.
· High attention to detail and able to work autonomously.
· Confident user of Microsoft Office Suite and comfortable with digital systems E.G. Xero, SharePoint, Notion & Pension Platforms.
· Strong communication and interpersonal skills and able to work across multiple teams.
· Practical problem-solver with initiative and ownership of tasks.

Desirable
· Strong knowledge of Charity SORP.
· Strong Accounting Principles knowledge.
· Experience working within a church context.
· Knowledge of Gift Aid administration.
· Familiarity with church management systems.
· Experience supporting Trustees or Boards.
· Experience managing or implementing processes across multiple teams.

Personal Qualities
· Highly self-motivated, organised and reliable.
· Self-directed, able to prioritise and act without constant supervision.
· Logical and practical thinker with a solutions-focused mindset.
· Calm, adaptable and resilient under pressure.
· Warm, approachable and collaborative in working style.
· Committed to the vision and values of Saint Paul’s Hammersmith.

Working Requirements
· Proof of right to work in the UK
· Work schedule: 5 days per week, Monday to Friday (Fridays WFH)
· Attendance at Tuesday morning staff meetings
· This post carries a genuine occupational requirement for the holder to be a practising Christian under Part 1 of Schedule 9 to the Equality Act 2010.

Key Church Services and Events
· Key annual church events: Annual Parochial Church Meeting, Church Weekend and select evening events.
· Easter and Christmas services.
· Staff events including an annual retreat (typically 1 week in January).

Package
· Salary: £32,000 – £36,000 depending on experience.
· Holiday: 25 days plus bank holidays plus your Birthday off as an additional day.
· Benefits: Employer pension contribution, annual offsite staff retreat, ongoing training and development opportunities.

How to Apply
Interested candidates should submit a completed Application Form and a CV outlining competencies and experience that align with the full Job Description.

Closing date for applications: 10 May 2026

We're looking for an organised, proactive and resilient Partnership Development Manager to join our New Business Team located at our Head Office in Islington.

£35,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

This postholder will play a vital role as Look Ahead works to maintain and gain service contracts aligned to our ambitious Business Development Strategy and business plan. We are looking for a dynamic individual who can work closely with operational colleagues and other teams to support every part of the business development process including partnership building, strategic positioning, service design and bid writing and management.

The shift pattern for this role is as follows: M7,T7,W7,T7,F7

Salary range of £35,000-75,000 depending on experience.

What you'll do:
Summary of Responsibilities
- Relationship Management: Building relationships with commissioners and stakeholders in supported accommodation and health in a dedicated geographic area covering all of our client groups - learning disabilities, mental health, homelessness, young people
- Commercial Business Partnering: Work with operational colleagues in designated patch to support the end-to-end business development process including contract extensions and renegotiations.
- Tender Management: Monitoring, managing, and drafting high- quality submissions, for Local Authority and Health Trusts, frameworks and Dynamic Purchasing Systems, focusing primarily on own patch but contributing to and supporting tender exercises coordinated by other members of the business development team as required.
- Strategic Positioning: Analysing evaluation criteria and advising on bid competitiveness and commercial strategies, including presenting proposed models and contract prices at internal risk panels to gain Senior Leadership approval

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- A genuine interest in housing and social care and a commitment to Look Ahead's mission
- Excellent organisational and prioritisation skills, particularly in terms of working under pressure and responding to multiple and competing demands on your time
- Imaginative and resourceful - able to contribute to the development of new ideas for services
- Good interpersonal skills with the ability to work well with internal and external contacts

What you'll bring:
Essential:
- Eligible to live and work in the UK
- Educated to degree level or equivalent work experience
- Extensive business development, fundraising or sales experience
- Experience of bid writing

Desirable:
- A qualification in social care/psychology/policy would be an advantage

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

The National Lottery Community Fund is looking for a skilled and proactive Network Manager to become part of their compact IT Infrastructure Team located in Birmingham. This role will report directly to the Head of IT Infrastructure & Security. Hybrid working is available, though occasional travel to various UK sites will be required.

Role Expectations

As a Network Manager, you will play a pivotal role in maintaining and enhancing our IT network, ensuring optimal performance, up-to-date security, and reliability.

Key responsibilities may include:

• Be an integral part of the Team and act as the go to person and SME for networking requirements. Work with stakeholders both internally and externally from diverse backgrounds and communities.
• Collaborate closely with Network Managers, Infrastructure Engineers, Security Team and Project Managers to understand and address their requirements.
• Manage and optimise network infrastructure, including on-premise networks, public cloud (Azure) networks, virtual networks and WAN technologies.
• Apply strong analytical and troubleshooting skills to resolve network issues.
• Strong interpersonal and problem-solving skills.
• Monitor network performance, identify and resolve bottlenecks.
• Collaborate with service desk staff, providing education and support while resolving network-related tickets.
• Be responsible for end-to-end delivery of the Project tasks.
• Lead networking element of projects to improve production environments.
• Ability to write clear, concise technical documentation such as Network Designs.
• Responsible for ensuring that any designs produced are in line with the current network architecture and infrastructure strategy documentation and are fit for purpose.
•  Provide timely updates and whenever necessary timely escalation of issues to right stakeholders.

 Skills & Requirements

• Configure and manage Firewalls, Routers, Access Points, Switches, SD-WAN and Networking Appliances.
• Demonstrate advanced knowledge of networking, including TCP/IP protocols, subnetting, VLANs, load balancing, and VPNs.
• Configuring and installing hardware in both office and data centre environments.
• Contribute to design and architecture discussions.
• Mitigate Pen Test and Audit findings.
• Participate in out of hours implementations of change/support as required.
• Accurate estimation of workload and timelines for delivery.
• Support and maintain backup and disaster recovery solutions.
• Compliance to regulatory and mandatory policies.
• Relevant vendor management experience.

 Interview details:

• Interview date: 12/05/2026 – 14/05/2026
• Format: Online

Location: Birmingham -  We have a hybrid approach to working, with a home/office split that suits you, though the role will include travel across the UK as and when required. Work pattern and location will be agreed with the successful candidate.

We will be hosting a briefing session on: 17th April 2026, 2pm. To register or ask any questions please email us.

For an informal discussion about the role, please email us.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria:

• Demonstrable experience in network administration and deployment.
• Experience with Cisco Switches, including configuration, security, and firmware updates.
• Knowledge of Firewalls (Preferentially Cisco Meraki MX and Azure Firewalls).
• Experience with Microsoft Azure cloud services and architectures, networking (NSG, VNet peering, UDR, Private Link/Endpoint, Azure Firewall, load balancer).
• Knowledge of Cisco Meraki SD-WAN (MX Appliances).
• Analyse, troubleshoot, and resolve incidents escalated from service desk support.

Desirable Criteria:

• Knowledge of Cisco Catalyst 9100 Access Points.
• Centralized Authentication, Authorization, and Accounting (AAA) Cisco ISE.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

We are pleased to invite applications for the following opportunity:
Borough Service Manager - Ealing
Hours: 37.5 hours per week (Saturday and Sunday mandatory)
Salary: £33,845 p.a.
A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Borough Service Manager to run the 7 days a week service in Southall and the weekend service in Acton.
We are particularly interested in recruiting someone who has direct working or lived experience of substance use problems.
Closing date: Wednesday, 13th May 2026

JOB DESCRIPTION: BOROUGH SERVICE MANAGER
TITLE: Borough Service Manager - Ealing
SALARY: £33,845 p.a.
HOURS: 37.5 hours per week (Saturday and Sunday mandatory)
BASED AT: Southall and Acton – Ealing Borough
REPORTS TO: Operations Manager
JOB PURPOSE: To manage and develop the Weekend Social Club on behalf of the organisation within the agreed business plan.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
1.Running a Service
The Borough Service Manager is responsible for ensuring that the running of a service is done in line with Build on Belief mission to offer a place where clients users and volunteers can get on-going peer support from others with similar experiences through a range of activities, in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines (hereafter referred to as SOPOG).
2. Staff Management
The Borough Service Manager will be responsible for a small team and will be in charge of ensuring that their Service Support Workers, Team Leaders, Facilitators and Volunteers work within the Policies and Procedures applicable to them and the SOPOG.
They will be responsible for the supervision of their Service Support Workers and the Team Leaders. The remaining volunteers will be supervised by Build on Belief Service Support Workers.
The Borough Service Manager will be accountable for ensuring their Service Support Workers complete accurate timesheets, comply with the Annual Leave policy, report absence, and keep accurate financial records and petty cash and supervise volunteers in accordance with the SOPOG.
The Borough Service Manager will support the Service Support Workers in ensuring that all required reporting and paperwork is submitted on time and to acceptable levels of competency.
3. Finance
The Borough Service Manager is responsible for all financial accounting and reporting related to the day to day running of their service in accordance with the SOPOG.
The Borough Service Manager will be accountable for all petty cash activities in the service centre ensuring the following:
• All financial matter relating to petty cash and vouchers are undertaken in line with the guidelines set down in the SOPOG.
• For the reporting of all financial matters to the Chief Operating Officer within the timelines set down in the SOPOG.
• For accurate and immediate reporting of any financial irregularities to the Chief Operating Officer within 24 hours of them coming to notice.
4. Training
While the in-house training programme will still be delivered centrally, or on-line the Borough Service Manager is accountable for ensuring that they, and/or their Service Support Workers deliver the following workshops to their volunteer teams three times per calendar year:
• Boundaries and Confidentiality
• Safeguarding
• Communication Skills
• Dealing with Difficult Behaviour
• Diversity & Discrimination
5. BoB Policies and Procedures
As per their contract of employment, Borough Service Managers are responsible for abiding by all Build on Belief Policies and Procedures and to make sure Service Support Workers and Volunteers also comply with the policies that are applicable to them. This includes the Standards of Practice and Operating Guidelines.
In addition to compliance with the Serious Incident Policy, all Team Leaders and Service Support Workers are responsible for reporting all incidents occurring in their service as detailed below. The Borough Service Manager is accountable for ensuring the guidelines below are adhered to without exception.
6. Incident Reporting
The Borough Service Manager will be responsible for ensuring Incident Reporting is done within both the guidelines and timelines set out in the SOPOG.
•All incidents, including those that may be considered minor, persistent, and abusive language being and example, will be reported in writing within 24 hours of their occurrence.
•Incidents that take place on-line or through other digital activity will also be reported in writing within 24 hours.
•Incidents will be recorded on the Build on Belief incident report form and sent to the Chief Executive. They will be password protected.
•It is expected that the Chief Executive will be notified by telephone of serious incidents on the day of their occurrence. When the Chief Executive is unavailable, through sickness or annual leave, it is expected that the incident will be reported by telephone to the Head of Services.
•Where applicable, incidents will be uploaded onto Datix within 24 hours of their occurrence.
•Any incident that results in an individual being excluded from a service, however short a period, will be considered an incident and must be reported in writing within 24 hours of its occurrence. It should be noted; there are no exceptions to the above.
7. Relationship Management
The Borough Service Manager will be accountable to work in partnership with the service providers ensuring an effective and constructive relationship with them as well as engagement with the local community, in compliance with the SOPOG rules and the Code of Conduct making sure all issues and incidents are reported to the Chief Executive.
8. General
•To promote and represent the BoB Social Club to service users and service professionals in the Borough, ensuring access to any service user who might benefit from the project.
•To ensure the services provided by the Social Club are run in a safe, supportive, and non-discriminatory fashion in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines.
•To ensure the Social Club meets the needs of the service user community in the Borough, and to carry out development work to the service when necessary.
•To ensure the Service Support Workers, Team Leaders, Facilitators and Volunteer work within the Policies and Procedures applicable to them and the SOPOG, and receive supervision as detailed in those policies.
•To ensure that incidents are dealt with effectively and within the guidelines set down in the Policies and Procedures and SOPOG, and that all such incidents are reported in writing as detailed in those policies.
•To work with the Operations Manager regarding the development of the weekend service and the management of volunteers.
•To record statistical data relating to service users attending the Social Club and submit monthly reports to the Operations Manager. To provide end of year statistical reports and analysis of said data, working with the Operations Manager.
•To promote Social Club services and events to service users and service professionals within the Borough in conjunction with the other Managers of BoB services.
•To work with other members of staff to ensure the service is run in line with the Standards of Practice and Operational Guidelines for the charity.
•To attend Build on Belief Management Committee Meeting in the role Borough Service Manager, and other such meetings as may be deemed necessary, and to work within those meetings for the best interests of the Social Club and the local partnership.
•To prepare for and attend monthly supervision session with the Operations Manager.
•To abide by all the policies and procedures of Build on Belief as given to you at the start of your contract with the organisation.

NOTE WELL: This job specification covers the basic aspects of the post only and is subject to change upon the instruction of the Chief Executive Officer and if necessary, the Board of Trustees.
This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK.

PERSON SPECIFICATION CRITERIA
Required Experience
Experience of working with service users and/or volunteers in the substance misuse treatment and recovery field or those with complex needs.
Knowledge and Skills
Proven people management skills (i.e.: motivate, engage, supervise a team to improve the service delivery.)
Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, eligibility criteria and practical ways to develop recovery capital.
Demonstratable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors.
Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing.
Good computer skills in the use of Word, Excel and Power-point.
Personal qualities:
The ability to maintain safe professional boundaries with professionals, colleagues, and volunteers/service users at all times.
Demonstrable ability to work under pressure, adapt to changing environments and to balance competing demands.
Employ a flexible, empathetic, and non-judgmental attitude towards those with substance use issues.
Empathy with staff and volunteers who themselves may well be in treatment/recovery (lived experience of addiction or dependency is not essential but would be valued.)
Build on Belief, 2026

We’re currently recruiting a part-time (17.5 hours per week) Counselling Service Manager to manage the Charity’s Croydon counselling service and work with colleagues across our services in Croydon, Merton and Sutton. For this post you need to have a counselling/mental health qualification along with extensive clinical and management experience. We are also looking for people with an open and flexible attitude; excellent engagement skills and a passion for working with children and young people around mental health.

Responsibilities include supporting less experienced staff and supporting the cohesive working between services within the charity. In addition, you will be offering a flexible range of short-term and longer-term mental health interventions to children and young people aged 14-25 including individual support; crisis support and mental health themed activities. The post has scope and opportunity for developing new initiatives and ways of working to support young people’s mental health across South London.

All posts are fully office based and will require flexible working across service areas and interventions and will involve some regular evening and/or weekend work to meet the needs of young people. 

Please read the full Job Description and Person Specification for this role included in the Service Manager Recruitment pack below, before submitting your application.

Applying for the Posts 

This information pack has the Job Description and Person Specification for the Service Manager in Croydon role.  

To be considered for the position, the Application Form and the Equality & Diversity Monitoring Form need to be completed and return to the email address on the Application Form by midday on Tuesday 5th May 2025. 

We understand some candidates may want to use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we also want to learn more about the authentic you, so please ensure that your application reflects your own skills, knowledge and experiences wherever possible. In the spirit of transparency - we also ask that you indicate if you have used AI in your application.

Decisions about who to invite for interview will be based on how well someone demonstrates that they meet the person specification for the specific post, so please make sure you complete the application form fully and accurately, giving evidence of how you meet each point in the person specification and indicating your relevant knowledge, skills and experience. Please note that CVs will not be considered.  

Email applicants will receive a confirmation of receipt and shortlisted candidates will be contacted as soon as possible

*We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

As Legacy and In-Memory Manager you will be responsible for leading your team to drive transformational change, through the delivery of our legacy and in-memory growth strategy. 

You will set objectives and oversee team activity to deliver the entire legacy journey with the aim of achieving significant long-term growth in revenue income to support our ambitious plans to bring Maggie’s cancer care to everyone who needs us. 

You will be responsible for working collaboratively with teams from across Maggie’s to engage them in the importance of legacy and in-memory giving. 

You will manage external agencies and suppliers to deliver excellent work, on time and to budget.  You will also manage end-to-end, multi-channel campaigns including the delivery of these through colleagues and agencies.

Please see the attached job description for further details.

Information Security Manager

£55,000 per annum

37 hours per week

Farnham, Surrey, with opportunity for hybrid working.  Cross site working required.
 

About us

Phyllis Tuckwell are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work.  Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters.  Our support teams are pivotal in helping deliver our vital services, ensuring ‘every day is precious’ for our patients. 

We are shortly opening our new hospice building, creating a modern environment designed around patients, families, and staff. Alongside this, we are investing in our digital capability to better support care, improve efficiency, and strengthen how we work as an organisation.

We are seeking an Information Security Manager to shape how our information security is built into a new environment from the outset, rather than retrofitted later.  Whilst good progress has already been made in our cyber security and information governance provision across the organisation, this exciting, new role will take the next step in managing and developing a more structured, consistent, and visible approach, seeking to embed good practice and build confidence.   

This is not a purely technical or policy focused role.  It will be responsible for ensuring our systems and information are safe, resilient, and used responsibly, helping our teams make secure choices in their day-to-day work, and educating staff to understand what this means in practice. The role will play an integral role in ensuring everything we do, and deliver, is secure by default and will ensure a practical, solutions focused approach to risk, helping teams move forward with confidence, building a positive security culture across the organisation.  

This is a key role at an important point for the organisation.  It will make a tangible impact across the work of Phyllis Tuckwell, both clinically and operationally.

The role will operate under the strategic direction of the Director of IT, Estates and Digital Transformation, while acting as the organisation’s recognised subject matter expert in cyber security and information security. They will be the trusted authority in this area, supporting teams across the organisation and providing credible assurance to senior leaders.

Key Responsibilities of the Information Security Manager will include:

• Leading our approach to cyber security, risk management, and incident response
• Developing and improving our information security management system, aligned to standards such as Cyber Essentials Plus and NHS DSPT
• Identifying and managing risks across systems, processes, and suppliers
• Supporting teams to understand and apply good security practice in real-world situations
• Leading response to any cyber or data-related incidents, ensuring an appropriate and prompt response with a learning mindset
• Working with senior colleagues, including the SIRO and Caldicott Guardian, to provide assurance and oversight
• Building awareness and confidence across the organisation through training and engagement
• Ensuring security is built into new systems, projects, and supplier relationships from the outset

• Develop and deliver engaging information security training and awareness campaigns
• Promote a positive, non-blame culture where people feel confident to report incidents or concerns
• Provide practical advice that helps teams make secure choices in day-to-day work
• Act as a visible and approachable subject matter expert across the organisation

About the candidate

Candidates should possess a balanced skillset across technical cyber security and governance, risk, and compliance (GRC) combined with the ability to translate this into clear, organisation-wide governance and assurance.  They will be comfortable with detail, whilst also providing proportionate, practical oversight at an organisational level.  They should demonstrate:

• Strong technical grounding in cyber security including networks, endpoints, identity, vulnerabilities, and incident response
• Experience in applying that knowledge to real world risk management, not just theoretical controls
• Good understanding of governance, assurance, and security frameworks such as Cyber Essentials Plus, ISO 27001, and NHS DSPT
• Ability to move comfortably between technical detail and clear, plain-English communication for non-technical audiences
• Experience in providing assurance to senior stakeholders such as risk reporting, audit, or governance forums
• An enabling, solutions-focused approach with the ability to balance risk, with the need to get things done
• Strong focus on behaviour and culture, not just controls and policy
• Able to challenge constructively while helping teams find workable solutions
• Comfortable influencing across teams and building trusted relationships

Relevant qualifications or certifications such as CISSP, CISM, or Security+ are helpful.

Whilst a hospice background is not required, applicants should understand the importance of working in a people-focused, regulated environment.

We Offer:

Excellent Benefits

• · Six weeks paid holiday plus public holidays
• · Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• · Health Cash Plan Scheme
• · Employee Assistance Programme
• · Staff Benefit Scheme
• · Blue Light Discount Card

Career Development

• Leadership Development
• Skill Development, Project-Based Learning and Diverse training courses
• Apprenticeships
• Coaching
• Cross Departmental Projects

 

A Great Place to Work

• ·Equal Opportunities employer
• ·Flexible working
• ·Supportive colleagues
• ·97% of our staff are proud to work for Phyllis Tuckwell*

We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core.  We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences.  We warmly welcome applications from all sections of the community.  All appointments are made following a fair and equitable process, based on merit, job requirements and business need.  

 

Interested?

If you are looking for a role where you can make a tangible difference, not just manage compliance, we would like to hear from you.  For further information regarding the role or to arrange an informal visit please contact Graham Mayers, Director of IT, Estates and Digital Transformation.  If you have any questions about the recruitment process, contact HR.

 
Closing date for receipt of applications: 10th May 2026. 

Interviews to be held week commencing 1st June 2026.

We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.
 

This post is subject to a standard Disclosure and Barring Service check.

CUF wants to build flourishing communities and tackle poverty, by partnering with churches and groups all over England, and we are looking for a Philanthropy Manager to shape and grow a major gifts programme which has been identified as a key opportunity for growth. You’ll be working closely with our Head of Fundraising and Communications in a small team that values fundraising creativity, and has some great partnerships and resources for you to build on.

We’re seeking a motivated self-starter, with a track record of initiating, managing and developing relationships with high net worth individuals and grantmaking bodies, and securing 5 figure donations and grants.

You will find, and nurture relationships with, philanthropists and non-statutory grant-makers. Some of these will be existing donors, and warm prospects, and others you will identify by research (we’ll provide some administrative help). You’ll also engage with Trustees, and senior staff, to identify and nurture Christian philanthropists and grant body decision-makers within their spheres of influence.

You’ll develop cases for support and write funding applications (helped by the wider staff team) and will build a robust income pipeline based on relational asks, including in person. Stewardship is key, so we want a skilled communicator with great organisational skills. You’ll have a passion for local social action, and will thrive in our collaborative team culture.

How to apply

For an informal conversation about this role and for more information, please contact our Deputy CEO, Adam Edwards (please see job pack for details). 

To apply, please email an up-to-date CV and covering letter (we will only shortlist CV’s with a covering letter!) outlining your relevant skills and experience as relating to the responsibilities and person specification to: HR Officer (please see job pack for details).

Closing date: 5:00pm on Monday 1st June with interviews to be held on 16th June; whether online or in person to be confirmed.

This is a rare opportunity to join Active Bradford at a truly pivotal moment, as we lead a bold, place-based movement to tackle health inequalities and create a district where being active is part of everyday life. Backed by over £4m of Sport England investment and delivering flagship programmes like JU:MP, Active Bradford is at the forefront of national innovation in physical activity, bringing together partners across health, education, and communities to drive meaningful, lasting change. 
As Finance and Governance Manager, you will play a mission-critical role at the heart of this impact. You’ll bring financial clarity, insight and rigour to decision-making, ensuring every pound delivers value for the communities we serve. Working closely with the CEO, Board and senior leaders, you’ll shape strategy through high-quality financial planning, strengthen governance, and build systems that enable a small, passionate team to focus on what matters most – changing lives through movement. 
This is more than a finance and governance role,  it’s a chance to influence, lead and leave a legacy. With flexibility built in, a values-led culture, and the opportunity to work at the cutting edge of a nationally recognised programme, this role offers both impact and balance in equal measure.

You will:

• Provide the financial clarity and insight that supports confident decision-making across the organisation.
• Strengthen governance and support the Finance, Audit & Risk Committee and Board of Trustees.
• Ensure our £4m+ Sport England investment is managed with rigour, transparency and accountability.
• Lead robust budgeting, forecasting and scenario planning to support long-term sustainability.
• Act as a trusted partner to the CEO and senior team, translating financial data into meaningful stories and action.
• Improve systems, processes and reporting so that colleagues can focus on delivering impact in communities.

We’re looking for a hands-on General Manager to lead an exciting new social enterprise in Lambeth — combining a busy bike repair workshop with a welcoming community café.

This is a unique opportunity to run and grow a business that not only serves the local community but also supports people with mental health challenges and other barriers to employment to gain skills, confidence and move into work.

You’ll oversee the day-to-day running of the bike shop and café, balancing commercial performance with meaningful social impact. This is a varied, fast-paced role where you’ll need to be proactive, organised and happy to get stuck in.

Abbevilles Bikes is part of First Step Trust, a charity with over 30 years’ experience supporting people into employment.

Key responsibilities:

• Leading daily operations across the bike shop and café
• Managing a small team and supporting volunteers
• Driving sales and working towards financial sustainability
• Delivering excellent customer service and building local relationships
• Supporting on-site training and development activity

What we’re looking for:

• Experience managing a service, project or small business
• A hands-on approach and confidence taking ownership
• Strong organisational and people management skills
• A commercial mindset with a passion for social impact

You don’t need to be a bike expert — just a willingness to learn.

What we offer:

• The chance to build and grow a new social enterprise
• A supportive and friendly working environment

Who are Guts UK Charity?

Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.​

We are the only UK charity that covers the entire digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.​ 

Our mission is simple: to improve the lives of millions of people affected by digestive conditions 

Overall Purpose of the Communications Manager

As Communications Manager at Guts UK, you’ll champion our charity’s work and brand. You’ll play a pivotal role in our charity, delivering our communications, awareness and public education activity and providing communications support across other key areas of our work, including information, research and fundraising.

Who we’re looking for?

You'll be experienced in delivering comprehensive communications and campaigns from start to finish with a natural flare for transforming complex messages into engaging, easy to understand content suitable for different audiences.

You are a friendly and approachable leader who enjoys working creatively and collaboratively within a small team, as well as with external stakeholders and members of our community.

You are a brave and bold communicator who values collaboration and connection, matching our values as a charity, and you have a genuine interest in digestive health or connection to our area of work.

Location

We have offices in London and Huddersfield, both of which are easily accessible by public transport or road. We support hybrid working but attendance in the chosen office is required for a minimum of 1 day per week.

Please see the attached detail job pack for further information and how to apply.