Programme leader jobs
We have an exciting opportunity to join Birmingham's brand-new Family IDVA Service as an IDVA Team Leader, helping to shape and embed an innovative service supporting families affected by domestic abuse across the city.
This is a unique opportunity to play a key role in establishing a new city-wide service from the very beginning. Working within Birmingham's Family Hubs, IDVA Team Leaders will combine specialist domestic abuse expertise with leadership responsibility, supporting the safe and effective delivery of services for non-abusive parents and their children who have experienced domestic abuse.
As a Team Leader, you will work closely with the Operations Manager to support the mobilisation, development and ongoing success of the service. You will provide day-to-day leadership, support and guidance to a team of Family IDVAs, helping to create a positive, high-performing and learning-focused culture.
This permanent, part-time role (30 hours per week) is hybrid, with regular visibility required across Birmingham's 10 Family Hubs. You will lead a dedicated team of 5 Family IDVAs, ensuring the delivery of safe, high-quality and trauma-informed support to families affected by domestic abuse.
This role offers an excellent opportunity for an experienced IDVA looking to take the next step in their leadership journey, or for an existing senior practitioner who is passionate about developing others whilst continuing to make a direct difference to families affected by domestic abuse.
You will also play an important role in strengthening Birmingham's response to domestic abuse, supporting partnership working and helping to build professional confidence across Early Help, education, health and community settings.
Are you passionate about supporting families affected by domestic abuse, developing others and helping to build an outstanding new service from the ground up?
If so, we'd love to hear from you…
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role
We are seeking a passionate and experienced IDVA Team Leader to join Birmingham's new Family IDVA Service. This is a part-time role, working 30 hours per week, and offers an exciting opportunity to play a key role in the delivery and development of an innovative city-wide service supporting parents aged 16+ and their children under 18 who are affected by domestic abuse.
Based within Birmingham's Family Hubs, the service will provide specialist, trauma-informed domestic abuse support to families at the earliest opportunity, helping to prevent escalation of harm and improve safety, resilience and wellbeing. The IDVA Team Leader will help ensure that families receive a flexible, whole-family response, with the voices and needs of both parents and children remaining central to assessment, safety planning and support.
In this role, you will provide leadership and day-to-day support to a team of Family IDVAs, helping to ensure the delivery of high-quality, safe and effective services. You will line manage a team of frontline practitioners, providing supervision, coaching, case guidance and performance support, while promoting a positive, confident and resilient team culture. You will also support the Operations Manager with the effective running and development of the service. This will include supporting case allocation, monitoring caseloads, undertaking case reviews and audits, ensuring accurate recording on case management systems, and contributing to performance reporting against service standards, contractual requirements and KPIs. You will use data, quality assurance and learning from practice to help identify trends, strengthen service delivery and support continuous improvement.
You will provide advice and guidance to colleagues around safeguarding, risk and case complexity, ensuring the service prioritises the safety, dignity and individual needs of families. Partnership working will be central to this role. You will work closely with Birmingham Children's Trust, Family Hubs, Early Help, education, health, community organisations and other statutory and voluntary sector partners to strengthen referral pathways, promote access to support and improve coordinated responses for families affected by domestic abuse. You will also contribute to the service's training and engagement offer, helping to build awareness and understanding of domestic abuse amongst professionals across Birmingham's family support system.
This is a rewarding opportunity for a skilled domestic abuse practitioner who is ready to step into a leadership role, or an experienced team leader who is passionate about developing others, improving practice and helping shape a new service that makes a meaningful difference for families across Birmingham.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity to join Birmingham's brand-new Family IDVA Service as an IDVA Team Leader, helping to shape and embed an innovative service supporting families affected by domestic abuse across the city.
This is a unique opportunity to play a key role in establishing a new city-wide service from the very beginning. Working within Birmingham's Family Hubs, IDVA Team Leaders will combine specialist domestic abuse expertise with leadership responsibility, supporting the safe and effective delivery of services for non-abusive parents and their children who have experienced domestic abuse.
As a Team Leader, you will work closely with the Operations Manager to support the mobilisation, development and ongoing success of the service. You will provide day-to-day leadership, support and guidance to a team of Family IDVAs, helping to create a positive, high-performing and learning-focused culture.
This permanent, full-time role is hybrid, with regular visibility required across Birmingham's 10 Family Hubs. You will lead a dedicated team of 5 Family IDVAs, ensuring the delivery of safe, high-quality and trauma-informed support to families affected by domestic abuse.
This role offers an excellent opportunity for an experienced IDVA looking to take the next step in their leadership journey, or for an existing senior practitioner who is passionate about developing others whilst continuing to make a direct difference to families affected by domestic abuse.
You will also play an important role in strengthening Birmingham's response to domestic abuse, supporting partnership working and helping to build professional confidence across Early Help, education, health and community settings.
Are you passionate about supporting families affected by domestic abuse, developing others and helping to build an outstanding new service from the ground up?
If so, we'd love to hear from you…
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role
We are seeking a passionate and experienced IDVA Team Leader to join Birmingham's new Family IDVA Service. This is a full-time role, working 37.5 hours per week, and offers an exciting opportunity to play a key role in the delivery and development of an innovative city-wide service supporting parents aged 16+ and their children under 18 who are affected by domestic abuse.
Based within Birmingham's Family Hubs, the service will provide specialist, trauma-informed domestic abuse support to families at the earliest opportunity, helping to prevent escalation of harm and improve safety, resilience and wellbeing. The IDVA Team Leader will help ensure that families receive a flexible, whole-family response, with the voices and needs of both parents and children remaining central to assessment, safety planning and support.
In this role, you will provide leadership and day-to-day support to a team of Family IDVAs, helping to ensure the delivery of high-quality, safe and effective services. You will line manage a team of frontline practitioners, providing supervision, coaching, case guidance and performance support, while promoting a positive, confident and resilient team culture. You will also support the Operations Manager with the effective running and development of the service. This will include supporting case allocation, monitoring caseloads, undertaking case reviews and audits, ensuring accurate recording on case management systems, and contributing to performance reporting against service standards, contractual requirements and KPIs. You will use data, quality assurance and learning from practice to help identify trends, strengthen service delivery and support continuous improvement.
You will provide advice and guidance to colleagues around safeguarding, risk and case complexity, ensuring the service prioritises the safety, dignity and individual needs of families. Partnership working will be central to this role. You will work closely with Birmingham Children's Trust, Family Hubs, Early Help, education, health, community organisations and other statutory and voluntary sector partners to strengthen referral pathways, promote access to support and improve coordinated responses for families affected by domestic abuse. You will also contribute to the service's training and engagement offer, helping to build awareness and understanding of domestic abuse amongst professionals across Birmingham's family support system.
This is a rewarding opportunity for a skilled domestic abuse practitioner who is ready to step into a leadership role, or an experienced team leader who is passionate about developing others, improving practice and helping shape a new service that makes a meaningful difference for families across Birmingham.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
This is an exciting opportunity to lead and develop Build Studios – a small and dynamic built environment charity – and Build Workspace – the charity’s central London co-working space in Waterloo.
This role could suit an experienced sector leader looking for a leadership role, or a rising leader ready to step up.
Working closely with our dedicated Board of Directors and our small team, you will lead the development of the charity, oversee development and delivery of projects and identify new opportunities, partners and funders.
You will also oversee the smooth running of the co-working space, delivering a high quality service to members and promoting a collaborative environment for a diverse group of small and start-up practices.
The role is a part time opportunity (2 days/week) with the potential to expand. Salary £60,000 FTE (pro rated to 2 days/week - £24,000 per annum)
About us
Build Studios is a charity that works to inspire the next generation about the built environment through collaboration and learning. We have been working from our central London base in Waterloo since we were established nearly ten years ago.
We work with our community to improve awareness, access and aspiration for young people to careers in the sector. This takes place through outreach work with schools, careers enrichment and events.
Our engagement with young people takes place at a number of points in their school journey – from our ‘Healthy Homes’ programme with primary pupils, built environment careers enrichment with secondary aged students and digital design for sixth formers – inspiring them about the importance of good city design to their everyday lives. We continue this engagement into the world of work through Alternative Practice, our community of students and young workers, who come together through events and activities, to collaborate with others from across the sector.
Our workspace company, Build Workspace, provides co-working space, support services and events for start-ups and small businesses in the built environment sector.
We aim to attract entrepreneurs, creative young businesses, self-employed specialists and freelancers, providing an affordable, collaborative workspace in a central location, right next to Waterloo and the South Bank.
Profits from the co-working space are ploughed back into the charity.
About You
You will be
- Passionate about the built environment and knowledgeable about the sector
- Experienced in managing people and projects
- Experienced in managing finance and budgets
- Willing to take a hands-on and proactive role across all aspects of the running of a small organisation
- Proficient in presenting and advocating for an organisation or cause
- Able to demonstrate successful fundraising and business development experience
You may also be
- Experienced in developing projects and programmes
- Experienced in working with boards or committees
We actively encourage applications from under-represented groups.
Job Description
The role will involve the following:
Line management: managing and developing Build Studios and Build Workspace’s small staff team, with access to retained HR support agency. Leading annual appraisals and regular 1:1s.
Governance : managing the annual cadence of quarterly board meetings, AGM and associated companies house and charity commission filing, liaising closely with the boards of directors of both companies.
Business Planning: annual business planning, working with the board, staff team and other stakeholders to develop an ambitious annual plan in line with Build Studios five year strategic plan.
Budgeting and financial management: production of annual budget, working closely with the Treasurer and Chairs of Build Studios and Build Workspace; quarterly monitoring of financial performance in liaison with accountants; day to day management of project budgets and payments.
Fundraising: Leading fundraising bids with relevant grant funding bodies, developing new programmes in line with their (and Build Studios’) strategic priorities. Approaching sponsors for financial support, making a compelling case for investment.
Project management: Taking a lead role in managing projects, ensuring delivery, reporting and impact measurement are conducted in line with funder requirements and our own standards.
Communications and marketing: Supporting the team with delivering strong communications and marketing through our various channels (website, LinkedIn, Instagram, newsletters). Engaging external agency/freelance support where appropriate. Working with the operational team to deliver timely and effective communications to members in the Workspace.
Operations: Working with operations team to ensure high quality management of the workspace, having oversight of health and safety, space management systems and software and landlord liaison, and maintaining a healthy pipeline of prospective members. Ensuring appropriate operational cover is in place for the workspace during staffed hours.
Engagement: Building positive relationships with Build Studios and Build Workspace members and partners, seeking mutually beneficial opportunities to develop profile and engagement, through events and collaborations.
Other information
The contract of employment will be with Build Workspace, but the post-holder will work across both Build Studios and Build Workspace.
We would expect at least one of the two days to be worked on site at Build Studios (Waterloo, London). The remaining day can be worked flexibly at the office or from home.
Build Studios is actively seeking additional funding from grants and sponsors to grow our outreach and engagement programmes. Future successful funding bids will enable this role to be extended to more days beyond the core 2 days/week.
The successful candidate will be required to undergo a full DBS check.
The role has 25 days paid annual leave (pro rated to 10 days for 2 day/week role) plus bank holidays. Additionally 5 days’ paid sick leave (pro rated to 2 days for 2 day/week role).
How to apply
Please apply with CV and covering letter, demonstrating how you would be well suited to the role, to Helen Santer
Closing date for applications: Friday 21st August at 5.00pm
Interviews are scheduled for 1st and 2nd September.
We will offer written feedback to all candidates shortlisted for interview.
No agencies please.
Build Studios is a charity that works to inspire the next generation about the built environment through collaboration and learning.
The client requests no contact from agencies or media sales.
The role
We are looking for a Sheltered Housing Team Leader to join us at our beautiful 13-acre retirement community (Bencurtis Park) to lead our team of Wardens in delivering consistently high-quality, resident-centred services. This is an essential role to help ensure that Bencurtis Park remains a welcoming, inclusive, positive and safe place where older people can continue to live independently in their own homes for as long as they wish and are able to.
Key responsibilities include:
- Providing day-to-day leadership, supervision and support to the Warden Team.
- Managing the Warden rota to ensure appropriate staffing cover.
- Coordinating daily resident contact, welfare checks and follow-up support.
- Supporting residents to live independently, including through support planning, risk assessments and liaison with health, care and community services.
- Taking a proactive role in safeguarding and family liaison.
- Working collaboratively with colleagues on housing management matters.
- Ensuring health and safety processes, checks and record keeping are carried out effectively and maintaining accurate records.
For more information about Glebe Housing Association please visit our website.
The person
We are looking for someone who has experience of leading, motivating and supporting staff to deliver high standards of service. You will bring experience from sheltered housing, independent living, care, accommodation-based services or a similar environment, together with a strong understanding of safeguarding, resident support and person-centred working.
You will be empathetic, calm under pressure and able to communicate effectively with older people, relatives, colleagues and external agencies. Strong organisational skills, good judgement, confidentiality and the ability to manage competing priorities are essential. You should also be confident using Microsoft Office and willing to learn and make effective use of housing and workplace systems.
A full Job Description and Person Specification is attached.
How to Apply
Please read the full Job Description & Person Specification.
Please send your CV, Supporting Statement and Diversity Monitoring Form. In your supporting statement you should outline your interest in working for Glebe Housing Association and explain how you meet the criteria set out in the Person Specification.
Deadline for applications: midday Monday 24th August 2026
Interviews: w/c 31st August 2026
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Overcoming MS:
Every five minutes, someone, somewhere in the world is diagnosed with multiple sclerosis (MS). For many, those words are followed by fear, uncertainty and unanswered questions. Too often, people leave appointments without knowing how nutrition, exercise, stress management and other evidence-based lifestyle changes can play an important role alongside medical treatment.
Overcoming MS is the leading global charity dedicated to helping everyone with MS live well. We turn the best available evidence into practical support people can use every day. Together with our global community and healthcare professionals, we're working to make healthy lifestyle support part of everyday MS care.
We're entering an exciting new chapter. Over the next three years, we're investing in growing philanthropy to diversify income, build long-term sustainability and reach more people living with MS than ever before. This newly created role will play a pivotal part in making that ambition a reality.
Job summary:
As our Philanthropy Manager, you'll lead our trusts and foundations fundraising while building meaningful relationships with major donors who share our vision. Working closely with the Director of Fundraising & Communications, CEO and Trustees, you'll help build and grow our philanthropy programme, securing significant gifts and developing long-term partnerships that enable more people living with MS to access trusted information, evidence-based lifestyle guidance and a supportive community.
This is a rare opportunity for an ambitious fundraiser who enjoys building something new. You'll have the freedom to shape a growing philanthropy programme, develop new opportunities and play a central role in delivering our fundraising strategy.
About you
You're an experienced relationship fundraiser with a successful track record in trusts and foundations and/or major donor fundraising.
You'll bring:
- A proven track record of securing significant five-figure gifts and grants, with experience developing or securing six-figure funding opportunities.
- Excellent proposal and bid writing skills.
- Strong relationship-building and stakeholder management experience.
- Confidence working with philanthropists, senior decision-makers and trustees.
- The ability to balance strategic thinking with delivering ambitious income targets.
- Excellent communication, organisation and influencing skills.
Most importantly, you'll share our belief that everyone living with MS deserves access to trusted information, practical support and hope for the future.
Key responsibilities and duties:
The role comprises of the following key areas of responsibility:
Trusts and Foundations
- Lead and develop our trusts and foundations fundraising programme.
- Build and manage a strong pipeline of prospective charitable trusts and foundations.
- Research and identify new funding opportunities aligned to Overcoming MS' strategic priorities.
- Develop compelling funding applications, reports and proposals.
- Deliver excellent stewardship and timely reporting to existing funders.
Major Donors
- Develop and manage relationships with existing and prospective major donors.
- Work with the Director of Fundraising & Communications, CEO and Trustees to identify, cultivate, solicit and steward prospective philanthropists.
- Develop tailored cultivation and stewardship plans aligned to supporters' interests and motivations.
- Prepare personalised proposals, presentations and impact reports.
- Secure significant five-figure gifts while developing and progressing opportunities capable of generating transformational six-figure support.
Philanthropy development
- Research and identify opportunities to grow both restricted and unrestricted income.
- Develop compelling cases for support that communicate the impact and ambition of Overcoming MS.
- Collaborate with colleagues across fundraising, communications and services to translate our evidence, insight and organisational priorities into inspiring funding propositions.
- Contribute to philanthropy strategy, pipeline development, income forecasting and long-term fundraising growth.
- Maintain accurate fundraising records, prospect pipelines and reporting through our CRM system.
- Support donor cultivation events and opportunities to deepen supporter engagement.
Compliance and representation
- Act as an ambassador for Overcoming MS, building relationships that increase awareness and support for our work.
- Ensure fundraising activity complies with the Fundraising Regulator's Code of Fundraising Practice, GDPR and organisational policies.
- Keep up to date with fundraising best practice and sector developments.
Person Specification
We're looking for someone who is excited by the opportunity to build, grow and shape a philanthropy programme that will help more people live well with MS.
Essential
- Proven experience securing significant five-figure gifts and grants from trusts and foundations and/or major donors, with experience developing or securing six-figure funding opportunities.
- An excellent track record of developing successful funding applications, compelling proposals and persuasive cases for support.
- Experience identifying, cultivating, soliciting and stewarding high-value supporters.
- Outstanding written communication skills, with the ability to translate evidence and impact into compelling fundraising propositions.
- Strong relationship-building and influencing skills, with confidence engaging philanthropists, trustees and senior stakeholders.
- Experience managing fundraising pipelines and using CRM systems.
- Excellent organisational and project management skills, with the ability to manage multiple priorities independently.
- A proactive, collaborative and solutions-focused approach.
- Excellent attention to detail.
- A commitment to the mission and values of Overcoming MS.
Desirable
- Experience working within a health, disability or medical charity.
- Experience working with volunteer leaders, ambassadors or Boards.
- Experience using Dynamics 365 or a similar CRM system.
- An understanding of multiple sclerosis or an interest in evidence-based lifestyle approaches to long-term health.
This job description outlines the main responsibilities of the role but is not intended to be an exhaustive list. Duties may evolve over time, and the post-holder may be required to undertake other reasonable tasks consistent with the level of the role.
Why join us?
You'll join an ambitious, evidence-led charity with a global reach, where you'll have the opportunity to shape a growing philanthropy programme from the ground up.
We offer:
- Fully remote working within the UK.
- 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays.
- 5% pension scheme.
- Genuine flexibility around how your 22.5 hours are worked across the week.
- Employee Assistance Programme.
- Opportunities for professional development and growth.
- The opportunity to work closely with the CEO, Trustees and senior colleagues to build a sustainable philanthropy programme.
- The chance to make a lasting difference for people living with MS.
How to apply
Please click on the ‘apply now’ button and send your CV and a covering letter.
In your covering letter, please let us know:
- Your motivation for applying for the role.
- Your notice period.
- Your current location.
Application timeline:
- Closing date: 9am on Thursday 13th August.
- First round interviews: Tuesday 18th August online via Microsoft Teams.
- Second round interviews: TBC.
Please respond ASAP, as we will start screening candidates as soon as we receive applications.
Our Commitment to Equity, Diversity and Inclusion:
We want Overcoming MS to be a welcoming, inclusive and supportive place to work, where people feel valued and able to thrive. We actively encourage applications from people of all backgrounds, experiences and communities, particularly those currently underrepresented in the charity sector.
We know that people sometimes hesitate to apply unless they meet every requirement listed. If this role feels like a good fit for you, we’d still encourage you to apply.
If you need reasonable adjustments or information in a different format during the recruitment process, please contact us.
We're here for everyone with MS who wants to take control of their health and wellbeing.

The client requests no contact from agencies or media sales.
Interim Senior Programme Manager
Florence Nightingale Foundation
Salary: £55,000 per annum
Contract: Fixed-term, 6 months
Location: Hybrid working with 2 days per week in our London office
Closing date: 6.8.26 at 9am
Interviews: Week commencing 10th, tbc - Tuesday 11th August
Charity People is delighted to be partnering again with the Florence Nightingale Foundation on this recruitment campaign to help them find an Interim Senior Programme Manager.
The Florence Nightingale Foundation exists to support nurses, midwives and other health and care professionals to become the leaders, innovators and change-makers our communities need. Through their leadership development programmes, they help individuals and organisations create lasting improvements in health and care.
They are now seeking an experienced Interim Senior Programme Manager to provide operational leadership during a period of transition. This is an opportunity for an accomplished programme delivery professional to step into a well-established portfolio, provide stability and momentum, and ensure their leadership programmes continue to deliver an exceptional experience for participants and stakeholders.
About the role
This is a pivotal interim appointment, reporting directly to the Director of Academy and leading a team of experienced programme professionals.
You'll quickly take ownership of a complex and active programme portfolio, overseeing the operational delivery of leadership development programmes from enrolment and participant communications through to facilitator coordination, venue management and programme completion.
You will be responsible for providing confidence, direction and support to the team, ensuring delivery remains on track, risks are proactively managed and standards remain consistently high.
Alongside day-to-day operations, you'll maintain oversight of programme finances, support proposal development for new commissioned work, strengthen systems and processes, and ensure comprehensive documentation is in place to support a smooth transition to the permanent postholder.
About you
We're looking for someone who combines strong operational leadership with excellent people management skills.
You will bring substantial experience of managing complex programmes, events or learning portfolios, with the ability to quickly understand moving parts, establish priorities and create clarity in environments where momentum is critical.
You'll be a calm and reassuring leader who can support and motivate teams through change while maintaining a sharp focus on delivery, quality and stakeholder experience.
To be successful, you'll have:
- Significant experience managing complex programme or event operations across multiple concurrent workstreams
- Proven experience leading and developing teams
- Strong budget management and cost-control experience
- A track record of quickly taking ownership of live programme portfolios and delivering results
- Excellent organisational skills and attention to detail
- Experience developing and documenting systems, processes and standard operating procedures
- Confidence using programme management tools, databases and CRM systems
- Strong communication and stakeholder management skills
- The ability to remain calm, decisive and solutions-focused under pressure
Experience within leadership development, education, healthcare, NHS-related environments or the charity sector would be advantageous but is not essential.
Why join Florence Nightingale Foundation?
This is a unique opportunity to contribute to an organisation that is transforming health and care leadership across the UK.
You'll join a passionate and collaborative team committed to improving health outcomes, reducing inequalities and supporting the professional development of those delivering care every day.
In return, you'll have the opportunity to apply your expertise in a purposeful environment where your work will have a direct impact on the future of healthcare leadership.
How to apply
To find out more and apply, please submit your CV and a supporting statement outlining how your experience meets the requirements of the role to Abi at Charity People. As part of your application, please complete our EDI monitoring form which can be found in the supporting document
We welcome applications from people of all backgrounds and are committed to creating an inclusive recruitment process and workplace.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Pride in Place Programme Co-ordinator for Immingham
Hosted by Oasis Community Partnerships, working for the towns of Immingham & Habrough
Hours: Full Time (40 hours per week)
Contract Type: Fixed Term (subject to programme funding)
Salary: Grade B Salary - £42,752.00 (dependent on experience and qualifications)
Would you like to help shape the future of Immingham?
Would you like to lead a transformational programme driven by local people?
Would you like to bring together residents, businesses and partners to create lasting place-based change?
Oasis are excited to be able to host this role as part of the Pride in Place Programme for Immingham and Habrough. Pride in Place is a significant Government investment designed to empower local communities to shape and deliver a long-term vision for their area. Working with residents, businesses, public services, elected members and local organisations, the programme seeks to build stronger communities, improve local places and create opportunities for future generations.
The programme is seeking an ambitious, experienced and highly organised Programme Co-ordinator to lead the delivery of the Pride in Place Programme in Immingham & Habrough . This is a unique opportunity to play a pivotal leadership role in coordinating a community-led regeneration programme, ensuring local voices are at the heart of decision making and helping to create a lasting legacy for the area.
The successful candidate will provide visible place leadership, supporting the Neighbourhood Board to develop and deliver a 10-year Regeneration Plan and a 4-year Investment Plan. They will oversee programme governance, stakeholder engagement, project management, financial monitoring and compliance with government funding requirements.
Key responsibilities include:
- Coordinating the development and submission of the Pride in Place 10-Year Regeneration Plan and 4-Year Investment Plan.
- Supporting and servicing the Neighbourhood Board, including governance, reporting and administration.
- Acting as a Place Leader, fostering collaboration across communities, organisations and sectors.
- Managing programme delivery, ensuring compliance with Government guidance and funding requirements.
- Leading community engagement activities and ensuring residents are central to programme development.
- Developing project plans, risk registers, reporting systems and performance monitoring frameworks.
- Supporting procurement processes and the commissioning of consultants, contractors and delivery partners.
- Managing budgets, financial reporting and audit requirements in partnership with the local authority.
- Building and maintaining productive relationships with government departments, local authorities, community organisations and other stakeholders.
- Acting as an ambassador for the programme and championing local aspirations.
The successful post holder must have:
- A degree-level qualification, professional qualification (Level 4-5) or equivalent relevant experience.
- Significant experience of leading complex programmes, projects or partnerships.
- Experience of stakeholder engagement, partnership working and community consultation.
- Strong programme and project management skills, including risk management and reporting.
- Experience of budget management and financial accountability.
- Excellent communication and relationship-building skills, with the ability to influence a wide range of stakeholders.
- Knowledge of grant-funded programmes and governance processes.
- The ability to analyse complex information and develop practical solutions.
- A commitment to inclusion, community participation and the Oasis ethos and values.
- Flexibility to work occasional evenings and weekends when required.
As part of the package, Oasis offers:
- A pension scheme offering a 7% employer contribution.
- A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
- Policies which promote wellbeing and are family friendly.
- Opportunities for professional development and training.
- The chance to make a meaningful difference within local communities.
To apply
Please apply by sending your CV and a Supporting Statement via Charity Jobs. Contact details can also be found on our website.
Please expand on your CV to tell us about the relevant skills, experience and qualifications you have that relate to the job description and person specification.
Recruitment timetable
Closing date: 9.00am, Monday 1st September 2026
Stage 1 Interview (30 minutes Teams Conversation):
- Tuesday 8th September 2026, or Thursday 10th September 2026, or Friday 11th September 2026
Stage 2 Interview:
- Wednesday 16th September 2026, or Thursday 17th September 2026
We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks where applicable.
The successful candidate must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities.
Registered Charity No. 1163889.
The client requests no contact from agencies or media sales.
About you
Do you want to use your skills to make it possible for people with myeloma to live longer and better lives? We are looking for a Support Group Co-ordinator who will deliver the Myeloma UK Support Group Partnership programme in line with the organisation’s overall strategy.
You will have experience of working with support groups and/or volunteer networks as well as recruiting, training, managing and supervising a diverse range of staff or volunteers. The post holder will need to show clear evidence of relationship building and working with underrepresented groups. A key part of the role is understanding the needs of cancer patients and their families and of health inequalities.
You’ll have excellent relationship building skills and an understanding of the barriers that exist in accessing support. You will need the ability to set priorities, work under pressure with great attention to detail and understand and meet the training and development needs of volunteers. Experience of working with haematology or oncology patients and working with a database would be an advantage but not essential.
About the role
The Support Group Co-ordinator will be the first point of contact within the organisation for all Support Group enquiries. You will coordinate the Support Groups Partnership Programme activity, including developing and promotion of the existing Myeloma Support Groups and coordinate the recruitment, induction and ongoing support of new local groups to the Support Groups Partnership Programme
You will be responsible for working with local groups and other local network partners to increase the reach and impact of Myeloma UK, ensuring that partnered support groups operate in line with Myeloma UK guidelines and ensure that they receive consistent information, training and advice.
The post holder will maintain an awareness and understanding of all legislation that may be relevant to the role and develop, maintain and evaluate a training programme for Support Group Leaders as well as moderate and update the Support Group Leaders’ online hub on a regular basis. You will lead the Support Groups’ responsibility for designing and delivering activities in line with our Partnership Agreement so that they are safe, effective and impactful as well as moderate.
About us
Myeloma UK is the only UK charity focused on the incurable blood cancer, myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.
We are committed to bringing together the best and brightest people to help us ensure that every person affected by myeloma has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every person living with myeloma, live well, for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working which includes both home and hub-based office working, health plan, employee assistance plan and holiday purchase scheme. We are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close on 12noon on 19 August 2026 and interviews will be held w/c 24 August 2026
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex
· race
· disability
· age
· sexual orientation
· gender reassignment
· religion or belief
· marital status
· or pregnancy and maternity
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
The Woodland Trust is looking for a Head of Estate and Programmes - North to join our North England Team. The Head of Estate and Programmes will lead the Trust’s estate team and related programmes of work in North England. They will take a strategic overview, identifying and shaping new initiatives to ensure that the estate and associated programmes are developed and managed to the highest professional standards and in accordance with the Woodland Trust’s management approach, policies and standards.
The Role:
- Lead the strategic management of the Trust’s woodland estate across the North, ensuring the highest professional standards, regulatory compliance, and delivery of landscape-scale conservation outcomes.
- Shape and deliver major estate-based programmes and projects, working collaboratively across teams and with external partners to achieve the Trust’s strategic objectives.
- Provide inspiring leadership to a multidisciplinary team of site managers, project managers, and programme staff, fostering a high-performance, values-led culture.
- Oversee the effective planning, management, and governance of a multi-million-pound estate budget, ensuring excellent value for money and efficient use of resources.
- Take overall responsibility for health, safety, risk management, and operational excellence across the Trust’s northern estate activities.
- Develop and implement the North’s long-term estate plans, aligning woodland, forestry, conservation, and land management priorities with the Trust’s UK strategy.
- Act as a senior ambassador for the Trust, building and strengthening relationships with partners, funders, stakeholders, land managers, and public bodies to maximise impact.
- Champion innovation, knowledge sharing, and partnership working, representing the North at a senior level and contributing to UK-wide initiatives that advance the Trust’s vision and influence.
- This is a homeworking position with regular travel around the North of England. Occasional travel to other offices, remote locations and overnight stays may also be required.
The Candidate:
- Experienced leader with a proven track record of managing complex estates, large-scale programmes, projects and multidisciplinary teams to deliver ambitious strategic outcomes.
- Strong understanding of woodland, forestry, conservation, land management and the operation of large estates, with knowledge of ancient woodland management highly desirable.
- Commercially and financially astute, with experience managing significant budgets and balancing strategic priorities, operational performance and value for money.
- Confident in leading health, safety, risk management and governance activities within geographically dispersed operational environments.
- Skilled at building influential relationships and strategic partnerships, with the credibility to engage effectively with funders, land managers, public bodies, conservation organisations and other key stakeholders.
- Good understanding of England’s land-use, environmental and forestry policy landscape, particularly across the North, and the ability to translate this into practical outcomes.
- Highly organised and adaptable, with strong project management skills, confidence using MS Office and GIS systems.
- Professionally qualified to HND, degree level or equivalent in forestry, land management or a related discipline, with membership (or working towards membership) of the Institute of Chartered Foresters. Additionally, hold a full valid driving licence.
Benefits and Wellbeing:
Joining our team means you’ll be part of our fight for a greener, healthier planet for people and wildlife. We take good care of our staff, offering support and training opportunities. We also offer:
- Enhanced Employer Pension
- Life Assurance
- Flexible and hybrid working options (7am - 7pm)
- Generous annual leave - 25 Days plus Bank Holidays (pro rata for part-time)
- Buy and sell holiday scheme
- Enhanced parental pay
- Employee assistance programme
To support inclusivity and remove barriers for candidates, we publish all salaries upfront and proudly follow the We Show the Salary pledge. The salary listed is the set salary for this role, and we don’t ask applicants to state their current pay or expectations. If you choose to apply, we’ll take that as confirmation that the advertised salary meets your expectations.
About Us:
The Woodland Trust is the UK’s largest woodland conservation charity. We want to see a world where woods and trees thrive for people and nature. The Trust engages and inspires people to make a difference by protecting, restoring and creating woodland and getting more trees in the ground.
Our commitment to Diversity and Inclusion:
To achieve our mission, we need to better reflect society and the communities we work in. People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Application information and advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application.
Make sure that your personal statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Completed applications will be reviewed by a hiring manager and/or a member of the recruitment team, and you will receive an update on the outcome of your application via email.
Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply now:
If you're ready to make a difference and grow with us, apply today. We might close advertising early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in progress, we will email you prior to closing to give you time to complete.
Interviews will take place via teams on 18th and 21st of September 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
Job description
We are looking for an Advice and Wellbeing Administrator to provide high quality administrative support to the Advice & Wellbeing team. This role will play a key part in the day-to-day operation of the Students' Union UCL Advice Service, including administering enquiry and appointment management processes, supporting the administration of our financial support funds, maintaining electronic case records and supervising student staff.
The role may also provide support to our expanding prevention and intervention programmes such as our Active Bystander Programme, including overseeing the enquiries, scheduling, and workshop administration.
The role is a full time and permanent contract. This role is based at our Bloomsbury campus with flexibility to work from home on a 20/80 basis (80% working from the office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible.
Key Requirements
Are you able to communicate effectively with students experiencing distress or complex circumstances? Are you able to work independently within agreed procedures, escalating where needed? If so, we'd love to hear from you.
Our ideal candidate will be experienced in managing high-volume enquiries and administrative processes in a student or customer-facing environment. They will administer shared inboxes and appointment processes, handle personal information sensitively and in accordance with confidentiality and data protection requirements, and support students in a friendly, professional and efficient manner. The successful candidate will prioritise competing demands effectively, contribute to service improvement through accurate record keeping and reporting, and work collaboratively with colleagues and student staff to deliver an outstanding Advice Service and wellbeing projects for UCL students
For full details on this role, please view the job pack attached below.
Please note - we reserve the right to close this vacancy early if we receive a high volume of applications from suitably qualified candidates. We therefore encourage interested applicants to submit their application as soon as possible.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead our IPS service and help transform lives through employment.
We're looking for an ambitious and values driven leader to develop a talented team, drive excellent outcomes and shape the future of mental health employment support in Islington.
About the Role
Hillside Clubhouse is looking for an experienced IPS Team Leader to lead our Individual Placement and Support (IPS) SMI service across Islington and as part of the newly merged North West London NHS Trust. You'll provide leadership, coaching and support to a team of Employment Specialists, ensuring high-quality, recovery focused employment support for people with mental health conditions.
This is an exciting opportunity for someone who wants to make a lasting impact. You'll work closely with NHS partners, employers and local stakeholders while helping to strengthen and develop the service, improve performance and deliver excellent employment outcomes.
Why Join Hillside?
Hillside Clubhouse is a co-produced mental health employment support charity working across Islington. We believe employment is a powerful part of recovery and support people to achieve their goals through our Clubhouse and community-based services.
As a small, ambitious charity, you'll have genuine opportunities to influence decision-making, shape services and work closely with senior leaders. We offer flexible and hybrid working, generous annual leave, pension contributions and ongoing professional development opportunities.
Please answer screening questions using examples from your own experience. We are interested in specific situations, actions and outcomes, so generic or theoretical responses may not be shortlisted.
The attached Job Description and Job Advert provide further information about the role, our expectations and what it's like to work at Hillside.
Candidates shortlisted for the next stage will be invited to a short telephone conversation before a final interview shortlist is agreed.
We run a varied programme of activities and support to rebuild confidence, re-engage with your community and rediscover a sense of purpose.



The client requests no contact from agencies or media sales.
What You'll Do
As Senior Remediation Compliance Manager, you'll lead a specialist compliance function at the centre of Peabody's Fire Remediation Programme, overseeing a team of 15 through two Fire Remediation Managers. You'll be responsible for delivering critical resident assurance programmes, managing complex compliance risks and ensuring robust governance across a large and varied property portfolio.
This is a highly visible leadership role with responsibility for the Deed of Certificate programme, landlord certificate production, fire safety compliance case management and stakeholder engagement. You'll work closely with senior leaders across Peabody, helping shape decisions that directly impact residents, leaseholders and the wider business.
What You'll Do
- Drive the delivery of Peabody's fire remediation compliance and resident assurance programmes across a large residential portfolio
- Take ownership of the leaseholder Deed of Certificate programme, ensuring delivery against milestones, timescales and compliance requirements
- Oversee landlord certificate production, supporting property sales and protecting key organisational income streams
- Lead resident and leaseholder engagement activity, ensuring communications are clear, timely and customer focused
- Provide expert oversight of fire safety compliance matters, including EWS1 enquiries, lender assurance and legal case management
- Build strong relationships with internal stakeholders, managing agents, solicitors, local authorities and other external partners
- Identify emerging risks and provide clear, data-led reporting and recommendations to senior leaders and executives
- Ensure accurate governance, reporting and audit trails across all areas of responsibility
- Manage budgets, service charge considerations and financial reporting across key remediation programmes
- Champion high standards of compliance while delivering excellent outcomes for residents and leaseholders
What You'll Bring
- Experience leading teams and developing managers within housing, property, compliance, asset management or a similarly regulated environment
- Strong knowledge of landlord and tenant matters, leasehold management and property compliance requirements
- Experience managing complex programmes involving case management, compliance, resident engagement or large-scale data delivery
- A strong understanding of fire safety, building safety or regulated property services, with the ability to apply legislation and policy in practice
- Proven ability to manage risk, performance and competing priorities in a fast-paced environment
- Excellent stakeholder management skills, with the confidence to influence and engage at all levels
- Strong analytical and reporting skills, with the ability to provide meaningful insight and recommendations to senior decision-makers
- Commercial and financial awareness, with experience managing budgets, service charges or financial reporting
- A proactive, solutions focused approach and a passion for delivering excellent outcomes for residents
What We Offer
- Up to 30 days’ annual holiday, plus bank holidays
- Two additional paid volunteering days each year
- Flexible benefits scheme, including family friendly benefits and access to a discount portal
- 4 x salary life assurance
- Up to 10% pension contribution
- Professional development and opportunities to broaden your experience
Why Join Us?
When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.
Please read before applying
Peabody does not provide sponsorship as a licensed UK employer.
This advert will close on 12th August. However, we reserve the right to close this advert early if we receive a high volume of suitable applications.
Our Interview Process
Our fair, inclusive and transparent recruitment process includes an in-person Interview. This will be held at our Westminster Bridge Road office on week commencing 17th August 2026.
If you have any questions about this role, please email Talent Specialist, Ryan Loasby.
Role Description
Working closely with colleagues and project partners, the Volunteer Manager will lead the recruitment, training, development and management of volunteers across the Cathedral and Abbey site as part of the Abbey of St Edmund Reborn project, funded by The National Lottery Heritage Fund.
The postholder will develop and implement a comprehensive volunteering strategy, ensuring volunteers are recruited safely, supported effectively and equipped with the skills to deliver a wide range of roles. The role will promote an inclusive volunteering culture, strengthen partnerships and ensure volunteers make a meaningful contribution to the Cathedral, the Abbey site and the wider heritage project.
About Our Volunteers
Volunteers are at the heart of Cathedral life and make an invaluable contribution to worship, welcome, learning, heritage, visitor engagement and events. Current volunteer opportunities are wide and varied, including Bell Ringers, Guides, Flower Arrangers, Shop Volunteers, Learning Volunteers, Sunday Morning Coffee Volunteers, St Ed's Singers, Gardeners, Young Families Volunteers, Servers, Events Volunteers, Vergers and Welcome and Information Volunteers. The Volunteer Manager will support these established teams while developing new opportunities as the Abbey of St Edmund Reborn project progresses.
Key Responsibilities
Volunteer Strategy and Leadership
- Develop, implement and review the Cathedral's Volunteering Strategy.
- Lead the development of a sustainable volunteer programme.
- Ensure volunteering reflects sector best practice and supports the Cathedral's strategic objectives.
- Build strong working relationships with volunteer team leaders and provide ongoing support and guidance.
- Act as the primary point of contact for volunteers.
Recruitment, Induction and Volunteer Management
- Lead the recruitment, induction and ongoing management of volunteers across a wide range of roles.
- Ensure all volunteer recruitment complies with Church of England Safer Recruitment principles, including references and DBS checks where required.
- Develop and maintain volunteer role descriptions in partnership with volunteer team leaders.
- Maintain an accurate volunteer database, matching volunteers' skills and interests with organisational needs.
- Produce, maintain and regularly review the Volunteer Handbook.
- Receive volunteer feedback, concerns and ideas, escalating issues where appropriate.
Training and Development
- Design, coordinate and deliver volunteer induction, training and ongoing development programmes.
- Identify opportunities for volunteers to develop new skills.
- Ensure safeguarding and mandatory training remains current and accurately recorded.
- Regularly review volunteer practices to maintain high standards of service and visitor experience.
Inclusion, Engagement and Communications
- Promote equality, diversity, inclusion and accessibility throughout the volunteer programme.
- Develop recruitment approaches that encourage applications from underrepresented communities and remove barriers to participation.
- Implement an effective volunteer communications plan to keep volunteers informed, engaged and recognised.
- Work closely with the Marketing and Communications Manager to promote volunteering opportunities and celebrate volunteer achievements. Key Responsibilities
Partnership Working
- Work collaboratively with partners including English Heritage, Historic England, West Suffolk Council and local organisations to ensure a consistent and positive volunteer experience across the Cathedral, Abbey and wider heritage site.
- Develop and maintain productive relationships with community organisations across the region.
Monitoring, Evaluation and Budget Management
- Collect, monitor and analyse volunteer data, including volunteer numbers, hours and feedback.
- Support project evaluation and reporting requirements for the Abbey of St Edmund Reborn project.
- Produce regular reports identifying trends, achievements and future opportunities.
- Prepare and manage the volunteer budget, monitoring expenditure and reporting against forecasts.
Visitor Experience
- Ensure volunteers contribute to an outstanding visitor experience for all users of the Cathedral, including worshippers, pilgrims, tourists and event attendees.
- Support volunteers in presenting a welcoming, professional and inclusive image of the Cathedral in all interactions with visitors and stakeholders.
General Responsibilities
- Demonstrate commitment to the Cathedral's values, mission and inclusive culture.
- Work collaboratively with clergy, staff, volunteers and the wider congregation.
- Comply with all organisational policies relating to safeguarding, health and safety, equality, data protection and other statutory requirements.
- Work flexibly, including occasional evenings, weekends and Bank Holidays. Time off in lieu will normally be provided, with overtime payable for agreed external events where applicable.
- Undertake any other duties reasonably required by the Chief Operating Officer.
Person Specification
Essential Qualities
- Managing volunteers across a range of roles using recognised best practice.
- Developing and implementing volunteer strategies, policies and procedures.
- Recruiting, inducting, training and supporting volunteers.
- Working successfully with paid staff and volunteers. Monitoring, evaluating and reporting on projects or programmes.
- Developing partnerships with community organisations, charities or public bodies.
- Leading teams within a visitor-focused environment.
- Line management, partnership working and stakeholder engagement.
- Working with diverse communities and promoting inclusive participation.
Knowledge and skills
- Excellent communication and interpersonal skills.
- Strong organisational skills with the ability to prioritise competing demands.
- Ability to influence, motivate and build positive relationships with a wide range of stakeholders.
- Ability to work effectively within a heritage, commercial and place of worship environment.
- Strong IT skills, including Microsoft Word, Excel, Outlook and PowerPoint.
Personal Attributes
- Understanding of the Cathedral's role as a place of worship, welcome, heritage and community engagement.
- Flexible approach to working hours, including occasional evenings and weekends.
- Collaborative, approachable and committed to excellent visitor and volunteer experiences.
- High Emotional Intelligence
Desirable Qualities
- Experience within a cathedral, church or heritage organisation.
- Background in heritage, tourism, hospitality or the cultural sector.
- Degree or equivalent professional qualification.
- Awareness of the ministry, mission and civic role of the Church of England and its cathedrals
It is our aim to be a centre for learning, both for the Christian faith and beyond.



What You'll Do
As Senior Remediation Operations Manager, you’ll lead Peabody’s customer facing fire remediation function and its communications with residents and leaseholders, owning the strategy, standards and outcomes for every household affected by remediation works.
This role is accountable for delivery of the Code of Practice for the Remediation of Residential Buildings across all buildings in the programme and for meeting the leaseholder and resident engagement requirements of Homes England Cladding Safety Scheme grant funding. The successful candidate will be leading two Customer Fire Safety Operations Managers and a wider team of 17. They will set direction, assure quality and evidence compliance at senior leadership, funder and regulator level.
What You'll Do
- Set the strategic direction for resident engagement and communication across Peabody's Fire Remediation Programme.
- Own delivery of the Code of Practice for the Remediation of Residential Buildings, ensuring compliance is evidenced across all buildings in the programme.
- Lead delivery of resident and leaseholder engagement requirements within Homes England Cladding Safety Scheme and Building Safety Fund grant agreements.
- Co-create and implement a resident engagement programme that delivers meaningful communication, support and involvement for affected residents.
- Act as the senior lead for resident engagement with Homes England, supporting funder reviews, compliance audits and evidence requests.
- Oversee resident meetings, outreach activities, newsletters, customer communications and support services across remediation schemes.
- Lead compliance with leasehold legislation, Building Safety Act 2022 protections, tribunal processes and statutory consultation requirements.
- Drive project management, reporting, risk management and performance monitoring across the resident engagement workstream.
- Build strong partnerships with Housing Operations, Legal Services, Communications, Asset Management, local authorities and external stakeholders.
- Provide trusted advice and deputise for the Head of Resident Engagement and Compliance at programme boards, executive meetings and stakeholder forums.
- Ensure programme decisions reflect customer feedback, resident insight and Peabody's commitment to putting residents first.
What You'll Need
- Significant experience leading customer-facing teams within housing, building safety, remediation or major works programmes, including leadership of managers.
- Extensive knowledge of the Building Safety Act 2022, Fire Safety Act 2021, remediation legislation and Homes England funding requirements.
- Proven experience managing grant compliance, evidence submissions, performance reporting and regulatory scrutiny.
- Strong expertise in leasehold management, statutory consultation processes, tribunals and leaseholder protections.
- Excellent project management skills, with experience delivering complex programmes involving multiple stakeholders and competing priorities.
- A track record of developing high performing teams and creating a culture of accountability, collaboration and continuous improvement.
- Exceptional communication and stakeholder management skills, with the credibility to engage confidently with senior leaders, funders, regulators and residents.
- Strong analytical and reporting capability, with experience presenting performance data, risks and recommendations to senior audiences.
- Financial and commercial awareness, including budget management, contract oversight and value-for-money delivery.
- A genuine passion for customer service and resident engagement, with a commitment to ensuring customer voice informs decision-making.
What We Offer
- Up to 30 days’ annual holiday, plus bank holidays
- Two additional paid volunteering days each year
- Flexible benefits scheme, including family friendly benefits and access to a discount portal
- 4 x salary life assurance
- Up to 10% pension contribution
- Professional development and opportunities to broaden your experience
Why Join Us?
When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.
Please read before applying
Peabody does not provide sponsorship as a licensed UK employer.
Appointment to this role is subject to a satisfactory Basic DBS check.
This advert will close on 12th August. However, we reserve the right to close this advert early if we receive a high volume of suitable applications.
Our Interview Process
Our fair, inclusive and transparent recruitment process includes an in-person Interview. This will be held at our Westminster Bridge Road office on week commencing 17th August 2026.
If you have any questions about this role, please email Talent Specialist, Ryan Loasby
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help build a community where everyone belongs.
Join the Renewal Programme as our Community Hub Connector and help create a welcoming, inclusive space where local people can connect, access support and thrive. You'll build trusted relationships with residents, community organisations and faith groups, helping people overcome barriers and become active participants in their community.
You will have a strong understanding of the challenges affecting refugees, asylum seekers and people experiencing homelessness, together with the ability to coordinate day-to-day activities, work collaboratively with volunteers and partners, and contribute positively to the charity's ongoing development.
One morning you might be meeting with a local mosque to develop a new partnership. That afternoon you could be welcoming someone who has recently arrived in the UK, introducing them to activities at the Hub and connecting them with the support they need. No two days are the same—but every day is about helping people feel they belong.
Based at our RenewALL Hub in East Ham, you'll coordinate activities, lead community outreach, support volunteers and work alongside statutory, voluntary and community organisations to create opportunities that improve people's wellbeing and strengthen local communities.
This is a varied and rewarding role for someone who enjoys working directly with people, building partnerships and making a tangible difference. You'll support residents facing a range of challenges, including migration, loneliness, disability, digital exclusion and social isolation, ensuring everyone can access opportunities and services in a way that works for them.
This role is funded by the Mercers' Company, and you will contribute towards delivering the agreed outcomes and objectives of the grant.
You'll join a friendly, supportive team within the Renewal Programme, a respected Newham charity that has been serving local communities for more than 50 years. We are committed to creating an inclusive workplace where everyone feels valued, respected and able to thrive. In return, we offer ongoing training and development, an Employee Assistance Programme, generous annual leave and the opportunity to be part of an organisation making a genuine difference every day.
If you're passionate about community development and creating opportunities for people facing disadvantage, we'd love to hear from you.
The client requests no contact from agencies or media sales.



