Senior communications and stakeholder manager jobs
This is a key role at Southwark Cathedral supporting the Dean and the Sub-Dean. This secretarial role will primarily feature management of a busy personal diary, correspondence and broader administrative support for the Dean in his capacity as Dean of Southwark, Chair of Chapter and CEO of the Cathedral. The role holder will also support the Cathedral team as the Office Administrator – responsible for a range of office duties relating to staff wellbeing & socials, office equipment & spaces and the Cathedral’s general enquiries email address.
Start date: Immediate
Salary: £32,250
Hours of work: 35 hours per week (excluding lunch breaks). Some flexibility will be required to allow attendance at early morning or evening meetings and events.
How to apply: Please complete the application form on the Church of England Pathways website
Closing date: 11:59pm Thursday 29th January 2026
Interviews: Tuesday 10th February and Wednesday 11th February 2026
Main Duties and Responsibilities
For the Dean
- Manage the Dean’s diary: including making appointments, arranging meetings, scheduling preaching and other liturgical arrangements, programming annual schedules (such as Bishops Staff Meetings, chaplaincy and wider public commitments) - keeping Outlook diaries up to date with any changes and making travel arrangements;
- Prepare the Dean’s weekly diary file, including the preparation of any meeting papers or briefs for the week ahead;
- Provide administrative support for the Dean in relation to their attendance at meetings associated with the governance of the Cathedral, including Chapter, Finance Committee, Fabric Advisory Committee and Board of Enterprises. This will include liaising with colleagues on the Dean’s availability for upcoming meetings, any research the Dean requires and preparation of paper packs for such meetings. Minute taking will not usually be required, but may be requested from time to time in liaison with members of staff usually responsible for the minutes;
- Draft, file and send outgoing correspondence on the Dean’s behalf and process incoming correspondence;
- Support the Dean in all their working relationships including building and maintaining excellent relationships with Chapter Members and Committee Members, the Bishop’s staff and with the wider Diocese, as well as with congregation members, neighbours, commercial partners, professional advisers and other third-party organisations relating to the Dean’s work;
- Set up meetings including room set up and refreshment provision as required;
- Assist the Dean with the processing of their expenses;
- Work with the Governance & Committees Manager on Gifts Registry declarations for the Dean;
- Provide administrative support to bodies the Dean chairs, e.g. Southwark Cathedral Development Trust, the Deans Fund and other Cathedral-associated bodies;
- Update the Cathedral database in support of the Dean’s work.
- Provide administrative and practical support for Dean’s events e.g. lectures, receptions and breakfasts with local stakeholders
For the Sub-Dean
- Supporting the Sub-Dean with diary management: making appointments, arranging meetings, and scheduling preaching and other liturgical arrangements;
- Assist with inducting new parishioners: management of database, organising Welcome Evenings etc.;
- Assist with administration relating to the Cathedral’s schools: preparing the liturgical rota, filing and distribution of school clergy admissions forms;
- Other administrative support on an as needed basis
Office Administration
- Receiving, distributing and responding to emails sent to the Cathedral’s general information email address;
- Ordering stationery, office equipment and consumables in line with the Cathedral’s approach to sustainability and ethical buying;
- Ensuring the Cathedral’s printing and franking equipment is kept fully functional, and liaising with our contractors when issues arise;
- Ensuring that the staff keep offices, reception area, print room, stationery area, staff kitchen and facilities clean, tidy and supplied;
- Co-ordinating Staff Meetings, including booking suitable space and organising refreshments for the meeting;
- Organising staff social events, outings and meals;
- Providing administrative support on Cathedral projects as and when they arise.
- Ensuring the Cathedral’s First-Aid kits are kept supplied and in date.
General Duties and Expectations
- Provide general administrative assistance in the context of a busy office;
- Support other teams on an ad hoc basis when required;
- Promote the mission, purpose and values of the Cathedral;
- Ensure that the highest standards of professional performance are maintained & ensure professional skills are regularly updated through participation in training and development activities.
The main duties and responsibilities of your post are outlined in your job description. This list is not exhaustive and is intended to reflect your main tasks and areas of work. Changes may occur over time and you will be expected to agree any reasonable changes to your job description that are commensurate with your salary and in line with the general nature of your post. You will be consulted about any changes to your job description before these are implemented
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Hub Manager
Based: Parcel Terrace, Derby
Salary: £18,579.60 (£15.88ph)
Hours: 22.5 hrs per week
This is an exciting opportunity for you to join the YMCA; a charity at the heart of the community in Derby and Derbyshire. We are committed to helping people at times of need, regardless of gender, race, ability or faith/belief. Our values to Protect, Trust, Hope and Persevere underpin all of our services across the county.
We’re looking for someone who is passionate about people and community—someone who thrives on creating welcoming spaces where everyone feels they belong. You’ll be driven by a genuine desire to make a difference, helping to bring YMCA Derbyshire’s vision of thriving individuals and communities to life. You’ll have a natural ability to connect with others, inspire your team, and build strong partnerships that help the Hub reach its full potential.
You’ll be a hands-on and proactive leader who can balance heart with head—just as comfortable supporting a person using our community pantry as you are managing budgets or ensuring we are compliant with Health and Safety.
Someone with a keen eye for detail, great organisational skills, and the confidence to make things happen. Above all, you’ll share our belief that everyone deserves the chance to flourish in body, mind, and spirit—and you’ll bring energy, empathy, and positivity to everything you do.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set is thrilled to partner with a leading UK children’s charity to recruit a Senior Individual Giving Executive. This exciting opportunity plays a key role in delivering impactful, multi-channel fundraising campaigns. The successful candidate will manage high-value projects across channels such as digital, direct mail, DRTV, and telemarketing, supporting income growth through regular giving, lotteries, cash appeals, raffles, and more.
This is a fantastic role for someone with strong campaign management experience who’s ready to step up and help shape future planning, guide junior team members, and work collaboratively with a wide range of internal and external stakeholders.
If you're passionate about creating powerful supporter journeys and driving fundraising success, this could be your ideal next step.
Key Responsibilities:
- Plan and manage end-to-end fundraising campaigns across a range of channels including digital, direct mail, DRTV, dialogue, lottery, and raffles—ensuring compliance, timely delivery, and budget management.
- Support strategic development by evaluating campaign performance, contributing insights, and making data-driven recommendations to inform future Individual Giving strategy.
- Oversee campaign budgets, including forecasting, processing invoices, monitoring variances, and supporting the development of annual income and expenditure plans.
- Collaborate with internal and external stakeholders, ensuring campaigns align with brand guidelines, fundraising strategy, and organisational goals.
- Mentor and support junior team members, providing guidance on campaign delivery, professional development, and internal processes.
- Champion continuous improvement, staying up to date with sector trends, contributing to team planning, and actively supporting diversity and inclusion within the organisation.
Person Specification:
- Proven experience managing campaigns across at least two fundraising channels (e.g. face-to-face, telemarketing, direct mail, DRTV, or digital), with strong understanding of creative processes, data segmentation, and campaign evaluation.
- Skilled in setting and monitoring budgets, working to KPIs, analysing campaign performance, and supporting data-driven decision making.
- Ability to plan, prioritise and manage multiple projects simultaneously under pressure, ensuring timely delivery and accuracy in all aspects of campaign delivery.
- Excellent verbal and written communication skills, with experience liaising with internal stakeholders and external suppliers, and ability to give clear, constructive creative feedback.
- Confident using Microsoft Office (especially Word, Excel, Outlook), with analytical and numeracy skills and familiarity with database and data briefing tools.
- Proactive in personal development and supporting others, demonstrating flexibility, team spirit, and problem-solving capabilities in a fast-paced, changing environment.
What’s on Offer:
- Salary circa £30-33k
- Enjoy a healthy work/life balance with a supportive working policy, flexible hours, and travel only when required for essential team meetings or key events.
- Contribute to the planning and development of the charities Individual Giving strategy, with opportunities to shape future campaign direction and innovation.
- Benefit from tailored learning and mentoring opportunities, including overseeing junior team members and collaborating across specialist teams and external partners.
- Be part of a mission-led organisation making a tangible difference across the UK, with values of hope, respect and inclusion at its core.
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
We are seeking a leader with a hands-on approach to lead our small team of administrative staff and support our Board of Trustees and members to help shape and implement our strategy for the future. You will manage the day-to-day operations of the organisation, translating the strategy into practice to help the organisation grow and deliver real value to our members.
About Us
ACAT is a charity dedicated to advancing Cognitive Analytic Therapy (CAT) through training, accreditation and the provision of continuous professional development to CAT Therapists. Also, through research and promotion of CAT as a valuable and valued talking therapy.
About you
We are looking for someone who is an experienced leader with a knowledge of and understanding of CAT who is:
A strategic thinker
Able to set, manage and report on budgets
An excellent communicator with a proven track record of implementing change
Why Join ACAT
The opportunity to work with dedicated professionals to develop CAT training and the governance of CAT therapists
30 days annual leave for FTE (Pro Rata)
Flexible working arrangements with both home working and some team-based hours each month at the office in Dorchester, Dorset, and attendance at ad hoc meetings and events in person within the UK from time to time.
This is a permanent contract; part-time flexible 14 hours per week subject to successful completion of a 6-month probationary period.
Closing date: Wednesday 11th February 2026
Job Title – Trusts and Statutory Fundraising Manager
Contract – Permanent, Full-Time
Hours - 35 hours per week
Salary - £45,000 FTE per annum
Location – Coram Campus, Bloomsbury, London / hybrid
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram’s Fundraising Team
Each year, Coram’s Fundraising Team raises some £8 million for the range of charities in our group. The Trusts and Statutory Team within it focuses on securing income from trusts, foundations and statutory contracts. We are a mutually supportive and experienced team of five – six including this role – with a shared target.
About the role
We are seeking a persuasive writer and relationship builder, with a strong track record of income generation from trusts and foundations, and experience of statutory bidding. Coram is a complex organisation, so you will enjoy dealing with a very varied range of projects and service activities to seek out the information you need, have a strong eye for detail, and be able to think and prioritise logically. We’d like you to build on our existing portfolio of funders, developing them and bringing in new ones, whilst also managing statutory tenders from start to finish.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 23 February 2026 at noon
Interview Date: 03 March 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Coram changes lives, laws and systems to create better chances for children, now and forever.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Digital Marketing Specialist
Location: Mostly remote working, with adhoc days in the office
Day rate: £180-200/day (through umb)
Contract: Full time, temporary for 3months - ASAP start
MLC Partners are seeking an experienced Senior Digital Marketing Specialist to join a busy, creative and fast-paced brand and marketing team within a Charity. This role plays a key part in developing and delivering digital marketing activity that engages diverse audiences and strengthens brand awareness across multiple channels.
You’ll work collaboratively with colleagues across the organisation to plan, implement and evaluate digital marketing strategies, using a mix of owned, paid and earned channels including social media, blogs, video, audio and paid digital campaigns.
Key responsibilities:
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Deliver and evolve digital marketing strategies and projects to drive audience engagement
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Create high-quality, engaging content across digital platforms including social media, blogs, video and audio
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Manage and develop digital channels and online communities, ensuring audience needs are at the centre of all activity
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Proactively identify stories and opportunities for reactive and timely digital content
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Use analytics and insights to measure performance and optimise campaigns
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Work with internal teams, partners and influencers to extend reach and impact
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Support and upskill colleagues by sharing digital marketing expertise and best practice
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Line manage a Support Officer, including performance management, development and workload planning
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Ensure equity, diversity and inclusion considerations are embedded across all activity
About you:
You’ll thrive in a collaborative and proactive environment and be comfortable juggling multiple priorities. You’ll bring strong digital marketing experience and be confident working with stakeholders at all levels.
Essential experience includes:
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Developing and delivering effective digital marketing plans from planning through to evaluation
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Creating innovative, high-quality content across digital channels
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Using storytelling and case studies to maximise impact
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Excellent written and verbal communication skills
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Ability to work under pressure and meet tight deadlines, including occasional out-of-hours work
Desirable experience:
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Line management or supervisory experience
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Video and/or audio production and editing
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Use of analytics tools such as Google Analytics
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Experience working in complex, multi-stakeholder organisations
This is a temporary role, looking to start ASAP so apply now, as this role may be filled prior to the advert closing. For a further discussion, please reach out to Annabelle at MLC Partners.
ROLE PROFILE: Carers Wellbeing Worker
Responsible to: Services Manager/Senior Wellbeing Worker
Key Internal Stakeholders: Bridgend Carers Wellbeing Team
Engagement teams
Finance team
Wider hub teams
External Stakeholders: Commissioners
Unpaid carers
Partner organisations
Responsible for: Volunteers
Location:Hybrid: Home, office and community based
Salary: £24,285.69 pro rata
Hours of work: This role is permanent, of 16 hours per week.
Monday – Friday, flexible between 8am – 7pm
Key Purpose / WHY?
The Carers Wellbeing Worker will support unpaid carers across Bridgend to establish ‘What Matters’ to them and provide bespoke, person-centred information, advice and guidance to those accessing our services, including, one 2 one support, group work and activities, as well as signposting and referring to relevant agencies for additional support including working with the unpaid carer to complete a proportionate carers assessment to help them on their caring journey.
Working with the senior Carers Wellbeing worker to develop and deliver of a targeted outreach support programme, building on existing partnership working and connecting carers to community resources, preventing the need for escalation to statutory services.
Key Responsibilities / WHAT?
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To be the key contact for all enquiries around the Bridged Carers Wellbeing Service, including monitoring referrals, Bridgend Carers Wellbeing inbox, telephone or online enquiries and referrals through WCCIS.
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To identify, engage with and support individuals who may be in an informal unpaid caring role including carers from seldom heard groups.
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To work with unpaid carers and assist them to articulate ‘what matters to them’, their desired outcomes and signpost / refer individuals to relevant support service to enable them to achieve those outcomes within their own communities.
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Undertaking proportionate carers assessments and reviews – identifying areas of need or change and producing support plans, to achieve outcomes that support the carer to become self-reliant and build a network of support.
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To deliver a regular programme of outreach and engagement events, taking Bridgend Carers Wellbeing services into the community and working in partnership with carers support services. Feeding back suggestions and ideas to the Senior Carers Wellbeing worker to support development of targeted outreach across Bridgend.
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To work with key stakeholders including Bridgend Council, Cwm Taf Morgannwg University Health Board, Third Sector, and other external organisations across Bridgend, in a professional manner.
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Accurate and timely recording and reporting on CRM to support with monitoring requirements.
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The post holder will be expected to be flexible, responsive to change and can organise their own workload daily and to support the demands imposed by the service.
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Support the promotion and marketing of Bridgend Carers Wellbeing services and other carers support services.
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Promoting Carer Awareness through events such as Young Carers Action Day, Carer’s Rights Day and Carer’s Week.
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To adhere to the requirements of Data Protection Legislation and Information Security and Confidentiality policies and procedures.
Volunteer management, workforce planning and development
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Lead by example to build a culture of trust, engagement, learning and continuous improvement to enable staff & volunteers to act as effective ambassadors for the organisation and its services.
Service Development
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Involving, engaging, and consulting with carers to contribute and evaluate current services and shape future services.
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Making individual contributions in staff meetings, supervisions, observations, and reviews, to improve carers health and wellbeing.
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Work within TuVida’s policy framework including safeguarding, health and safety standards and equality and diversity.
Culture
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Role model behaviour with volunteers and wider staff team consistent with the values of the organisation.
General
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To be committed to safeguarding and promoting the rights and welfare of carers and the people they care for.
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To comply with the Code of Practice and Code of Conduct for employee.
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To contribute to the organisation’s public profile and influence / foster good relations with statutory and voluntary bodies.
We are an organisation led by our culture and values.Our expectation is that all employees will adhere to behaviours that demonstrate these values in everything they do and all decisions they make.No matter what role an employee holds in the organisation, we expect them to operate with compassion for our customers and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust…always challenging practice or behaviour that compromises the reputation or values in any way.
Vision
Values
A society where every person who is ill or disabled and every carer can live well and enjoy life
Pioneering – we will continuously try new approaches and ideas, challenging the status quo.
Uncompromising – we will do what we say we are going to do and when we are going to do it.
Compassionate – we are committed to enabling people to have choice over their care and support.
Person Specification
Essential
Desirable
Qualifications
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Level 3 Health and Social Care – or willing to work towards
Experience
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Experience of social care issues and knowledge relating to Adults and Children’s Services provision, including the private and third sector
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An understanding of the needs of carers (young and adult carers), people with a disability, dementia, mental health, substance misuse and people experiencing illness
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Experience of working with a wide range of groups and organisations.
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Experience of multi-disciplinary working across health and social care partners
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Previous experience of working with unpaid carers and their families
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Previous experience of working with Information Advice and Guidance services
Skills & abilities
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Excellent verbal and written communications skills
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Ability to manage and work within a limited budget.
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Must be able to meet deadlines effectively.
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Ability to gather and collect data and information, prepare reports.
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Able to demonstrate the ability to think innovatively and to not accept the status quo.
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Able to demonstrate an ability to assimilate and understand information to provide the correct advice and information quickly and accurately.
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Excellent recording skills including the use of ICT within the workplace (i.e., Microsoft Office, Outlook)
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Previous experience of using CRM e.g., Charitylog or upshot etc.
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Previous experience using WCCIS.
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Experience of presenting information to groups of people
Personal qualities
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Self-aware and able to articulate your own values, strengths and limitations can identify own emotions and prejudices and how these affect decisions and behaviour.
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Reliable and consistent
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Able to acknowledge mistakes and use them as learning opportunities.
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Able to manage stress and pressure and how this may impact on others around them
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Ongoing personal and / or professional development
Knowledge
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A knowledge of and a commitment to equal opportunities
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Knowledge and understanding of relevant legislation for health and social care
Other
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Willing to be flexible with their hours of work and willing to work outside of normal office hours when required, including occasional weekend work when the service needs require.
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Commitment to the values of TuVida
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Current driving licence and access to a vehicle for work purposes.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid working – London based (1–2 days per week in Head Office, plus occasional external meetings)
About the role
St Giles is entering an exciting new phase with an ambitious Voluntary Fundraising Strategy for 2026–2029. We are looking for a talented and driven Fundraising Manager to play a central role in delivering this strategy and helping us:
- Diversify our income generation model
- Increase voluntary income by 15% across restricted and unrestricted funding
This role has a strong focus on Trusts & Foundations, Individual Giving and Legacy, with responsibility for managing and growing income across these streams. You will be an excellent relationship builder, confident engaging senior stakeholders and equally comfortable writing high-quality funding applications for five and six-figure grants.
You will manage a fundraising income budget of approximately £2.2m, working collaboratively across teams to maximise impact and income.
Key responsibilities
Trusts & Foundations
- Lead on Trusts & Foundations applications and relationship management, working with the Trusts & Foundations Officer and Head of Voluntary Fundraising to raise £2m per year
- Develop and deliver high-quality written applications, presentations and pitches for 5, 6 and 7-figure funding opportunities
- Provide excellent stewardship to funders, including reporting, meetings, visits and events
- Coordinate internal and external stakeholders to produce strong funding bids
- Work collaboratively with frontline teams to develop service delivery models and budgets
- Identify innovative ways to grow unrestricted income
Individual Giving & Legacy
- Manage and deliver the Individual Giving and Legacy strategy
- Grow income through single and regular giving appeals
- Work with the Communications team to develop and launch two national or local fundraising appeals per year
- Identify and engage Ambassadors and Patrons to increase reach and impact
Campaigns, systems & finance
- Manage appeals, campaigns and events raising £200,000 per year across Individual Giving, Appeals and Legacy
- Maintain accurate records and reporting using ETapestry, ensuring GDPR compliance
- Manage multiple fundraising platforms (e.g. Enthuse, PayPal Giving, Payroll Giving) and continuously improve systems and processes
- Work closely with Finance to set, monitor and review budgets
Organisational responsibilities
- Uphold confidentiality, data protection and IT security policies
- Promote equality, diversity and inclusion across all areas of work
- Demonstrate commitment to St Giles’ lived experience approach and values
- Support sustainable and environmentally responsible working practices
- Represent St Giles at fundraising and community events
About you
Experience & knowledge
- At least two years’ experience working in a charity fundraising environment
- Proven track record of securing and/or managing five-figure grants
- Experience managing fundraising databases
- Experience planning and delivering fundraising appeals
- Strong understanding of fundraising regulations, GDPR and best practice
- Knowledge of anti-discriminatory working practices
Skills & abilities
- Excellent relationship-building and stakeholder engagement skills
- Outstanding written and verbal communication skills
- Ability to write compelling, audience-focused applications and reports
- Highly organised, proactive and able to work to deadlines
- Strategic thinker with creative ideas to engage donors
- Strong IT skills, including Word, Excel, Teams, PowerPoint and Canva
Personal qualities
We are looking for someone who is kind, flexible, empathetic and collaborative. You will contribute to creating an inclusive, safe and empowering workplace where people feel valued and supported.
You will also:
- Show commitment to the long-term success of St Giles
- Be adaptable and willing to take on ad hoc tasks when needed
- Act with integrity and professionalism
- Demonstrate a positive attitude towards lived experience models
- Respect and champion the values and ethos of St Giles
Our values
- Positively – Empowering
- Persistently – Supportive
- Flexibly – Creative
- Proactively – Empathic
- Actively – Inclusive
- Clearly – Communicating
Closing date: 4 February 2026
Interview Date: 12 February 2026
A Basic DBS check is required for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Citizens UK has played a pioneering role in introducing and developing community sponsorship of refugees in the UK. In response to the Syrian refugee crisis in 2015, we campaigned successfully for the introduction of community sponsorship in the UK. Citizens UK was then instrumental in proving the model can work in the UK and through training, advocacy, and coordination, we have helped hundreds of local groups welcome thousands of refugee families. In 2022, Citizens UK expanded its work by launching the Communities for Ukraine programme, matching Ukrainian refugees with UK hosts and most recently has run Communities for Afghans, resettling dozens of refugees. Throughout, it has combined grassroots organising with national advocacy to build a sustainable, community-led model of refugee resettlement. In 2025, we campaigned successfully to persuade the Government to introduce ‘named sponsorship’, giving communities greater choice in who they would sponsor. This creates a huge opportunity to grow community sponsorship and to enable UK civil society to step up and honour our proud tradition of offering sanctuary.
Head of Community Sponsorship Role
This is a rare opportunity to lead Citizens UK’s community sponsorship campaign and help build the movement that will be at the heart of a community-led welcome.
This new role comes at an exciting and crucial time, as we seek to build and embed this new form of named community sponsorship in the UK. As Head of Community Sponsorship you will lead on our strategy to develop named sponsorship as a transformative part of the UK’s approach to refugee resettlement and community power. This will involve building a broad-base of civil society partners ready to sponsor refugees and to add their voice to the campaign. You will lead on the campaigning and advocacy strategy as we ensure quality in the Government policy and cross-Party political support. Citizens UK acts as the Lead Sponsor for local community sponsorship groups and you will oversee their ongoing support and further engagement.
The role foster collaboration with Citizens UK Organisers and alliances, develop sustainable funding strategies, and ensure alignment with Citizens UK’s broader migration and transformation goals. The role will work alongside Citizens UK’s Migrant and Refugee Organising Team and will contribute to the efforts to build the power to create a more welcoming country. You will lead on relationships with senior stakeholders, policy makers, and funders, and support the creation of campaigns and resources to expand public awareness and support for community sponsorship. With responsibilities spanning communications, and external representation, the role is key to shaping Citizens UK’s refugee resettlement strategy and building its national impact as a driver of cohesion.
Working as the Head of Community Sponsorship for Citizens UK, reporting to the Assistant Director for Migrant and Refugee Organising (MARO), your main responsibilities will include:
Career Pathway Headings
Objectives
Contribute to Citizens UK and Project Strategic Objectives
• Build a broad and deep engagement across civil society in named sponsorship, demonstrating the potential for scale and the big tent of support.
• Develop and implement campaign approaches that secure policy goals and build cross-Party political support.
• Develop strategy that develops the leadership of local Citizens members and refugees, strengthens civic institutions and builds trust across difference.
Build and Manage Projects & Achieve Work Targets Effectively
• Oversee multiple work strands, working in partnership.
• Develop and manage project workplans, KPIs and budgets, ensuring delivery to time, standard, and impact goals.
• Establish systems for performance tracking, evaluation, and continuous improvement across project streams.
Learning, Expertise, Wellbeing & Inclusion
• Act as a senior expert in sponsorship strategy; coach and mentor staff and partners, and facilitate learning across departments and projects.
• Influence and lead the integration of equity, wellbeing and refugee voice into strategic decisions and delivery frameworks.
Develop and Manage External Relationships
• Lead high-level relationships with national and senior stakeholders, including government departments (e.g. Home Office), civil society institutions and funders.
• Build and manage partnerships that advance sponsorship reform and position Citizens UK as a sector leader.
• Ensure stakeholder experience is consistently excellent and take the lead on resolving reputational risks or tensions.
Communications
• Act as a senior spokesperson for Citizens UK’s sponsorship work in the media, at public events, and in government or civil society forums.
• Lead the design and implementation of a high-profile communications strategy to influence narratives on refugee welcome and community leadership.
• Ensure communications align with ethical storytelling principles and amplify sponsor and refugee voices responsibly.
Develop and Manage Internal Relationships
• Lead and develop high-performing cross-functional teams, with clear expectations, direction, and collaboration structures.
• Effectively line manage senior staff and foster shared leadership culture across sponsorship and Citizens UK team
• Ensure that the community sponsorship strategy is aligned with Citizens UK’s other campaigns and work closely with other members of Migrant and Refugee Organising team.
• Contribute to senior leadership structures, including strategic planning processes and transformation initiatives.
Generate Income and Resources
• Initiate and grow significant and sustainable income streams to fund Citizens UK’s sponsorship work.
• Develop and lead high-value funding partnerships with trusts, foundations and strategic donors.
• Demonstrate strong budget oversight and ensure effective use of financial and human resources in sponsorship delivery.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
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Degree or equivalent experience in a relevant field such as migration, social policy, international development, or community organising (D)
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Management or leadership qualification, or relevant CPD in project or programme management, public policy, or team leadership (D)
Experience
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Proven experience in leading complex, multi-stakeholder programmes related to refugee resettlement, community organising, or social impact (E)
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Demonstrable track record of strategic leadership in a charity or community-focused setting (E)
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Experience of managing cross-functional teams to deliver against ambitious organisational goals (E)
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Experience of developing and sustaining strategic partnerships with civil society organisations, local authorities, or government departments (E)
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Experience in leading campaigning and influencing strategies to secure changes in Government policy (E)
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Experience of designing and implementing systems for monitoring, evaluation, and learning to track progress and report to funders and or government stakeholders (D)
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Demonstrable experience of driving collaborative campaigns or outreach efforts that engage diverse communities (E)
Key skills and knowledge
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Strong leadership and team coordination skills – able to motivate, direct, and support multidisciplinary teams across multiple workstreams (E)
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Excellent project and performance management skills – able to set strategic priorities, delegate effectively, and ensure accountability (E)
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In-depth knowledge of refugee resettlement systems, community sponsorship models, and UK migration policy, including recent developments affecting Afghan and Ukrainian pathways (E)
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Knowledge and skills in community organising and an understanding of how community sponsorship and campaigning connect with and support the method and aims of organising (E)
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Outstanding written and verbal communication – confident in producing compelling cases for support, policy communications, and public messaging (E)
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Ability to design and deliver stakeholder engagement strategies, with a clear understanding of influencing policy and public opinion (E)
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Skilled in developing and managing strategic partnerships with funders, policy-makers, and community groups (E)
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Strong analytical and problem-solving skills – able to assess complex challenges, identify risks, and implement effective solutions (E)
Personal qualities & values
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A mission-driven leader with a passion for refugee rights, community empowerment, and social justice (E)
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Politically astute and able to navigate relationships with stakeholders from civil society, government, and grassroots communities (E)
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Collaborative and people-centred, able to work constructively across teams and with volunteers, refugees, and community leaders (E)
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Committed to embedding refugee leadership and lived experience into programme design and delivery (E)
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Resilient, adaptable, and able to manage competing priorities in a fast-paced and evolving policy environment (E)
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Comfortable working within an accountable team culture – open to feedback, reflective practice, and continuous improvement (E)
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Willingness to work occasional evenings or weekends, and to travel when necessary to support programme delivery (E)
Note:
At Citizens UK, we work with communities to develop leaders, strengthen organisations, campaign for change and organise across difference. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About You:
Those who know you describe you as kind, understanding, and open-minded. You listen without judgement and treat everyone with dignity and respect.
In the workplace, you are recognised as reliable, approachable, and professional. You communicate clearly, remain calm under pressure, and are confident managing competing priorities. You have a natural ability to encourage, empower, and motivate others to make positive changes, even in challenging circumstances.
You are reflective and emotionally intelligent, with a strong desire to support individuals to achieve greater independence and wellbeing. Making a meaningful difference isn’t just important to you — it’s what drives you.
You may already have an understanding of the complex challenges faced by people who are vulnerable or at risk of exclusion. This experience could come from previous employment, volunteering, training, or your own lived experience, and you are keen to use this knowledge to support others.
If this sounds like you, we would love to hear from you and welcome you to join our dedicated and supportive team.
Main Purpose Of Job:
We are seeking a dedicated and compassionate individual to join our team in a dual-role capacity, supporting two vital services run in partnership with Homeless Oxfordshire and Connection Support. The role covers both our Step Down provision—designed for individuals discharged from hospital under the Discharge to Assess model—and our service at Mawle Court, which provides temporary accommodation and support for people with complex needs, including those preparing for more independent living or in need of emergency provision. Working as part of a small, dynamic, and enthusiastic team, you will be responsible for delivering a safe and supportive environment across both services. You will lead on the case management of clients with complex needs, working collaboratively with partner agencies to develop and implement holistic, individualised support and move-on plans. This is a rewarding opportunity for someone passionate about making a tangible difference in the lives of vulnerable individuals, helping them on their journey towards stability and independence.
Main Areas Of Responsibility:
- To proactively and dynamically assess, monitor, manage and respond to risk for individuals and in the service.
- To assess risk and suitability of referrals to the service and book new clients in.
- Ensure the effective delivery of high-quality care, support and housing management according to Homeless Oxfordshire policies and procedures.
- To work collaboratively with partner agencies to ensure the creation and delivery of holistic wrap around support and risk management plans for clients with complex needs as well as to ensure clients have access to appropriate healthcare as needed.
- To work collaboratively with clients to identify and work towards suitable move on.
- To work with other agencies to provide client centred support & risk management plans for clients with complex needs to identify work towards a suitable move on option within 6 weeks.
- To work alongside the Client Engagement Co-Ordinator to ensure clients have access to opportunities to be empowered, build their confidence and develop independent living skills; to facilitate groups and activities as part of this.
- To make and maintain Housing Benefit claims.
- Ensure that IT systems are updated as required clear, concise and up to date record keeping is maintained and ensure information is shared with the team and external agencies as required.
- To represent Homeless Oxfordshire at interagency meetings, as required.
- Manage challenging situations and report any safeguarding concerns without delay in line with procedures and to ensure the safety of yourself and others.
- Maintain positive relationships with all stakeholders.
- Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
- To be a supportive and effective part of the team, including contributing to the induction of new colleagues and work of the broader team.
- To ensure that Homeless Oxfordshire’s Equal Opportunities Policies are complied with and promoted in carrying out duties of the post.
- Comply with Homeless Oxfordshire’s policies and procedures.
- To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.
About Us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Job Title: PR & Social Media Officer
Department: Communications (Engagement Group)
Reports to: External Communications Senior Manager
Contract: Full-time, Permanent
Salary: £34,350 - £38,000 (depending on experience)
Location: Hybrid - London, EC1Y and homeworking
About Better Society Capital (BSC):
Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too. Since 2011, we have helped the social impact investment market grow twelve-fold to over £10 billion. This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty. BSC manages £634m of its own investments as well as acting as portfolio manager for the Schroder BSC Social Impact Investment Trust (SBSI) managing its £83m portfolio. As BSC begins delivering its next five-year strategy, the organisation is embarking on a period of significant opportunity, growth and impact.
The opportunity:
We are seeking an enthusiastic PR and Social Media Officer to support our external communications, thought leadership initiatives, and events programme, with a particular focus on communicating complex financial and investment-led ideas in a clear, engaging way.
The role will be responsible for executing PR and social media strategies that elevate Better Society Capital's reputation, amplify our thought leadership, and create meaningful engagement with our diverse stakeholder ecosystem, including investors, policymakers, financial institutions, and impact-focused organisations.
This is an excellent opportunity for someone who already has a grounding in finance or financial services communications and is looking to develop specialist expertise within the impact investing sector.
What you will do:
PR Support & Content Creation
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Support the execution of PR strategies and campaigns under senior management guidance
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Help translate technical financial concepts into accessible narratives for non-specialist audiences, while maintaining accuracy and credibility
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Draft press releases, media statements, and thought leadership content relating to investment activity, market development, and financial policy, for review and approval
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Research industry trends across financial services, impact investing, and public policy, identifying credible story opportunities
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Monitor media coverage and compile regular media reports and analysis
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Support communications around investment announcements, fund performance, market data, and research outputs
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Assist with crisis communications planning and response activities
Social Media Management & Content Creation
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Execute daily social media activities across all platforms (LinkedIn and Bluesky)
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Create engaging social media content including graphics, videos, and written posts
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Manage social media calendars and scheduling, ensuring consistent brand voice and messaging
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Monitor social media performance, compile analytics reports, and suggest optimisation strategies
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Stay current with social media trends and platform updates, making recommendations for new approaches
Administrative & Operational Support
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Maintain communications databases and contact management systems
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Coordinate with design and external agencies on communications materials
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Assist with compliance and regulatory requirements for communications
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Provide general administrative support to the communications team
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Other duties as required
What you will bring:
Qualifications & Experience
Essential:
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1–2 years’ experience in PR, social media, or communications roles within a finance-adjacent environment (e.g. agency clients in financial services, impact investing, asset management, banking, or in-house roles)
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Strong writing and editing skills across multiple formats and platforms, with the ability to communicate financial or investment-related content clearly
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Familiarity with trade & national media landscape in the UK
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Experience creating content for professional and stakeholder audiences, including investors, policymakers, or sector specialists
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Familiarity with the UK investment, charity, or social enterprise landscape
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Confidence working with data, evidence, and financial information to support communications outputs
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Experience with social media management, content creation, and analytics
Desirable:
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Educational background in finance, economics, business, or a related subject, or equivalent professional experience
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Experience working in or for financial services, investment firms, impact funds, or financial PR agencies
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Demonstrable understanding of impact investing, social investment, or sustainable finance
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Experience with graphic design software (Canva, Adobe Creative Suite)
Skills, Abilities and Attributes
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Strong written and verbal communication abilities
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Ability to quickly understand and accurately communicate financial products, investment structures, and market developments
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Strong judgement when handling financially sensitive or market-facing communications
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Comfortable working with senior stakeholders and subject matter experts to shape finance-led narratives
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Creative thinking with strong attention to detail
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Ability to work under pressure and meet tight deadlines
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Proficiency with social media platforms and management tools
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Experience with analytics and reporting tools
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Passionate about social impact and mission-driven work
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Proactive and entrepreneurial mindset with strong work ethic
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Collaborative team player with excellent interpersonal skills
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Adaptable and eager to learn in a fast-paced environment
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Strong attention to detail and commitment to quality
Embody Better Society Capital core values:
Ø Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.
Ø Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change
Ø Openness - We listen, learn, experiment and collaborate. And we are adaptive and flexible in responding to what we learn.
Ø Rigorous - We take a rigorous approach in all we do. We expect the highest standards and continually strive for excellence
Ø Respectful - We are genuine in both our approach and aspiration. We value each member of our team and our partners for what they bring.
Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
How to apply:
Closing Date: 11.59pm on Sunday 15 February 2026
Please apply via Applied which is designed to minimise unconscious bias in recruitment. We will review your CV and a short cover letter which should answer the following:
We want to understand why you are interested in a career here at BSC. As such, please include a short cover letter (1-2 paragraphs maximum) telling us about a time where you tried to do something to create a positive change. What was the goal, did it happen, and what did you learn about yourself along the way?
Your CV and statement will be anonymised and reviewed by the hiring panel to help minimise unconscious bias.
NB we screen for answers and CVs generated by Gen AI. To get a 5 star score, we ask that your statement and CV are authentic and reflect your own knowledge, skills and motivations.
Interviews
Round 1 virtual interviews: w/c 23 February 2026
Round 2 in-person interviews: w/c 02 March 2026
We are a Disability Confident Committed employer. Disabled applicants who meet the essential criteria will be considered for an initial screening interview. When application numbers are high and we are unable to interview everyone who meets the minimum criteria, we will prioritise those who best meet the essential requirements of the role.
We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.
If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch
Other terms
Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we adapt to the needs of our diverse workforce.
Right to work: We are unable to provide sponsorship for this role. Candidates need to have the existing right to work in the UK
Equity, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).
We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch
Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interim Finance and Resource Director
Location: Hull - hybrid working available
Contract Type: Contract - 7-8 months fixed term
Hours: Part-time or full-time considered (min 3 days per week)
Salary: £65,000
• Lead the financial strategy for a diverse £6 million+ turnover charity.
• Oversee a unique commercial portfolio, including a Wetherspoon franchise.
• Join a senior team empowering students and shaping their experience.
We are helping a university students' union find a new Finance and Resource Director as they embark on a period of restructure in the Senior Leadership Team. This is a fantastic opportunity for a strategic finance leader to join a complex, values-driven organisation in Hull. If you are looking to combine your financial expertise with purpose-driven work, this role offers a unique challenge.
The role is offered on a 7-8 month fixed term contract basis, and the role is to start ASAP.
The organisation is happy to consider applicants on a part-time basis (min 3 days per week) or on a full-time basis. Hybrid working is offered with at least 50% of the role expected to be office based.
Company Overview
This is a student-led charity with a thriving commercial arm. With a turnover of over £6 million, its portfolio includes the UK's first J D Wetherspoon franchise on a university campus and a successful SPAR supermarket. The organisation has also invested in its spaces, creating a vibrant hub for student life, including a major live gig venue. The organisation is focused on empowering every student by championing their priorities through community organising.
Position Overview
As the Finance and Resource Director, you will be a key member of the Senior Leadership Team. You will provide strategic leadership across Finance, Facilities, and Health and Safety. Your role is vital to ensuring the organisation has the resources to deliver its strategic plan sustainably. You will work closely with the CEO, Trustees, and elected Presidents to drive commercial performance and support the organisation's mission.
Responsibilities
• Lead operational strategy for finance, facilities, and health & safety.
• Develop and deliver the group's long-term financial plan.
• Provide strategic financial guidance to the CEO and Boards.
• Oversee budgeting, forecasting, and annual financial reporting.
• Lead on the production on the annual statutory accounts.
• Manage key relationships with auditors, banks, HMRC, and the external management accountants.
• Ensure robust financial governance and risk management.
• Lead on contract negotiations and ethical investment strategy.
• Champion and role-model the organisation's inclusive culture.
Requirements
• A recognised accountancy qualification (ACCA, CIMA, ACA, or CIPFA).
• Senior leadership and management experience.
• Proven experience in strategic financial planning and reporting.
• Experience in developing systems and leading organisational change.
• Excellent communication skills, able to present to board level.
• Strong stakeholder management and relationship-building skills.
• A genuine empathy with the values of a student-led organisation.
• Experience in the charity or higher education sector is desirable.
Benefits
• Generous annual leave of 27 days plus bank holidays and additional leave
• Paid volunteering days to support causes you care about.
• Comprehensive health and wellbeing support.
• Staff discounts across campus and various retail schemes.
• Cycle-to-work scheme and travel perks.
• Access to training and development opportunities.
Alongside these benefits, you will join a supportive and progressive senior team. You will help shape a fun, inclusive, and solution-focused culture, directly improving students' university experience.
Commitment to Diversity
The organisation is committed to building a team that reflects the diversity of its membership and the communities it serves. We actively encourage applications from underrepresented groups, including racially and ethnically minoritised individuals, women, non-binary people, and people with disabilities.
How to Apply
CVs are being accepted on a rolling basis due to the urgency of the requirement, so please send your CV for immediate consideration.
Are you an experienced Public Affairs professional with a passion for dogs?
We’re looking for a Public Affairs Officer to support the important work we do to ensure policy makers consider dog welfare in their decision making.
What does this role do?
As Public Affairs Officer, you’ll:
- contribute to the delivery of our ambitious public affairs programme across Westminster and Whitehall, the devolved administrations and in the EU,
- support and occasionally lead on the organisation and coordination of political events, meetings, and project visits, as part of our programme of engagement with policy makers,
- support the management of the Pet Advertising Advisory Group (PAAG) and the EU Dog & Cat Alliance,
- establish and maintain positive relationships with key external stakeholders, including parliamentarians and civil servants.
Please note, this role is available as a fixed term contract until January 2027. Interviews for this role are provisionally scheduled for week commencing 9th February 2026, and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need experience in parliamentary or public affairs, with a good understanding of the political landscape in the UK. You’ll also need excellent communication skills, with the ability to listen actively, negotiate and influence decision makers and strong written English, to draft clear and concise professional correspondence and communications. Above all, an interest in the aims and values of Dogs Trust is essential.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Please note, Dogs Trust is a wholly independent organisation, free of association with any political party. Our independence is critical, as it allows us to pursue our mission to campaign on dog welfare issues, on behalf of the UK’s dogs and their owners. For our public affairs roles, the ability to display political neutrality in the public eye or when working with MPs is essential.
Job Title: Service Manager - Eastern European Service
Location:Hybrid with a requirement to occasionally work at Head Office (Vauxhall, London) and other multiagency settings
Salary: £21,813.66 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Part Time, Permanent
Hours: 18.75 hours per week (Wednesday’s PM, Thursday’s AM&PM and Fridays AM&PM)
This is an opportunity to join Refuge as Service Manager for the Eastern European Outreach Service. This vital role offers the chance to lead a dedicated team of Independent Gender Violence Advocates (IGVAs) in delivering high-quality support to women and children affected by domestic abuse.
This role is part of a job share which will lead our Eastern European Outreach Service, covering five boroughs across East and West London. This is a dynamic and fast-paced role for someone passionate about supporting women and children affected by domestic abuse and other forms of gender-based violence. Together with your colleague (another Service Manager) you will play a key role in ensuring that reporting requirements and service outcomes are consistently met, maintaining Refuge’s high standards and fulfilling contractual and funding obligations.
As Service Manager, you will oversee the delivery and development of high-quality outreach services tailored to the needs of Eastern European communities. This includes recognising and addressing the specific barriers these communities face in accessing support. You will provide line management to outreach staff, including supervision on complex and high-risk cases, and ensure operational emergencies are managed effectively.
You will lead on multi-agency collaboration, working closely with stakeholders to ensure a coordinated and trauma-informed response for survivors. The role requires strong experience in casework management, staff supervision, and direct support to vulnerable individuals. A solid understanding of domestic abuse, gender-based violence, and its impact is essential, along with knowledge of relevant legislation including Criminal and Civil law, Housing, and Health & Safety.
For this role, it is essential for candidates to be proficient in one or more Eastern European languages. We particularly encourage applications from Romanian, Lithuanian or Polish speaking candidates.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing date: 09:00am on 2 Febrary 2026
Interview dates: 13 February 2026
The client requests no contact from agencies or media sales.
Project Coordinator - Thriving Futures
Job Title: Thriving Futures Project Coordinator
Contract: FTE Fixed term until 31/08/2030
Reports to: Thriving Futures Programme and Partnerships Manager
Office Location: Hybrid role (home) and at least 2 days per week in our London, Brixton office
Benefits: 26 days annual leave plus bank holidays, flexible working, pension contribution, Employee Assistance Programme
Please let us know if you need support, have a reasonable adjustment request or have a question by contact us.
About Black Thrive Global
We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is not the exception but the norm.
Global Black Thrive evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016 to address the inequalities that negatively impact the mental health and wellbeing of Black people in Lambeth. Black people’s cumulative exposure to negative experiences and poor outcomes are not unique to Lambeth and Black Thrive Global was founded in 2020 to address the detrimental outcomes for Black people of African and Caribbean descent wherever they may be located.
Our work covers all life stages – children and young people, working age adults and older adults. Our guiding principle is to centre the lived experiences of Black communities in all that we do, and our strategic priorities are to embed race equity in systems change and to decolonise the evidence landscape.
Job Description
Role Description
Black Thrive are looking for a motivated Project Coordinator to join the Thriving Futures team. This role will be dedicated to support the organisational workstreams to deliver engaging programmes to Black communities both regionally and nationally.
Project and relationship management skills and experience are key in this role and requires knowledge or experience working in a projects/programme coordination environment. We’re looking for someone who has excellent administrative and stakeholder management skills, as much of this role will be leading on overseeing the delivery of the programme with external stakeholders (up to senior level), who are driving delivery both locally and strategically.
You will be supporting the Thriving Futures Partnerships and Programme Manager, to monitor and deliver the objectives of the project. This will be a combination of design, delivery, analysis, evaluation and report writing; to help us tell the story of our progress along the way.
Black Thrive uses a work systems application and Microsoft Excel to efficiently track and achieve the strategic objectives of the Thriving Futures - Scaling Systems Change programme.
- Relationship management with project leads and teams across London, Birmingham, Scotland, and Wales, encouraging strong collaboration, best practice and communication.
- Provide tailored one-to-one support in facilitating monthly face to face team and hybrid meetings to resolve challenges and co-develop practical solutions.
- Monitor project delivery across workstreams to ensure deliverables are achieved on time, within scope, and within budget.
- Track and manage changes, risks, and issues, maintaining up-to-date logs and dashboards to support effective decision-making.
- Budget monitoring, escalating discrepancies and coordinate financial processes, including requesting invoices.
- Collect, analyse, and interpret both quantitative and qualitative data to produce accurate reports that demonstrate programme impact to funders.
- Maintain and update Black Thrive’s project management system to ensure efficient and transparent delivery of the Thriving Futures workstream.
- Organising, cofacilitating cross-functional meetings and events, including Thriving Futures Collective meetings, bringing stakeholders together to drive progress.
- Manage associated administration such as diary coordination, agenda preparation, presentation design, minute-taking, and action tracking.
- Oversee the communications calendar, filter content requests, and draft compelling internal and external communications drafts to promote Thriving Futures activities.
- Provide on the ground backbone support to localities through one-to-one guidance and in-person visits, strengthening programme delivery.
- Represent the programme at key engagement events; including community assemblies and workshops that may occur outside core working hours.
- Contribute flexibly to cross-functional delivery activities across localities as required.
- Collaborate with the Black Thrive Global HR & Admin Manager and the Operations team on broader team initiatives as needed.
- Ensure compliance with relevant legislation and organisational policies, including equality, safeguarding, health and safety, data protection, and financial governance.
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Personal Specification
Essential
- 1-2 years’ experience in project coordination and administration within an organisation managing multiple and/or complex programmes and partnerships.
- Experience in project management and/or project coordination with track records of monitoring, tracking risks, compliance and self driving small projects.
- Experience in diary management, facilitating project meetings, and creating action plans.
- Minimum of 2 years’ experience in stakeholder management across varying levels of seniority.
- Proficiency in Microsoft Excel and SharePoint (or equivalent systems).
- Excellent written and verbal communication skills, with the ability to adapt complex information for diverse audiences.
- Requirement to occasionally travel to visit localities and attending events locally across London and nationally.
- Strong interpersonal skills and ability to build effective relationships with stakeholders from different professional backgrounds.
- Commitment to equality and inclusion, with a solid understanding of the experiences of Black people of African and Caribbean descent and a strong drive to address systemic barriers impacting health and wellbeing.
- Highly organised, with strong attention to detail, the ability to prioritise competing demands, and to manage a high workload effectively.
- Solutions-focused mindset, with resilience and the ability to remain optimistic and results-oriented in challenging situations.
Desirable
- A bachelor’s degree or project management qualification (or equivalent experience).
- Experience using project management platforms such as Monday, Asana etc
- Flexibility to attend out of working hours key events (where required)
· To apply, please submit a CV and a cover letter via CharityJob.
· Interviews will take place: Monday 9th and Tuesday the 10th February 2026
Please submit a cover letter no more than 2 A4 pages. Please consider the interview dates which will be held on Monday 9th February and Tuesday 10th February and consider if you can attend face to face.
We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is the norm not the exception



The client requests no contact from agencies or media sales.