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" Package Description:

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services. Successful applicants will be required to complete the relevant safeguarding checks if relevant to their role.

Join Us as a Supporter Care Manager
The National Autistic Society helps create a world that works for autistic people and within National Programmes wechampion the rights and interests of autistic people and their families, making sure national policies and legislation reflect their needs.We have a rewarding opportunity for a Supporter Care Manager within the Fundraising Operations Team. If you share our values and want to make a difference, we’d love to hear from you.

Visit our website to find out more about who we are:

About the Team
The Fundraising Operations Team plays a vital role in supporting the National Autistic Society's fundraising activities and supporter engagement. Working closely with fundraising, data services and operational teams, we ensure supporters, donors and members receive an excellent experience while maintaining the highest standards of compliance, governance and operational effectiveness. The team champions a supporter-focused culture and continuously seeks opportunities to improve supporter journeys, engagement and retention.

About the Role
We are looking for an experienced and proactive Supporter Care Manager to lead our Supporter Care function and deliver an exceptional supporter experience. You will oversee the day-to-day operation of the Supporter Care team, ensuring supporters, donors, members and enquirers receive high-quality and timely responses across all interactions. You will also provide strategic leadership on fundraising compliance, supporter experience and continuous improvement, helping to strengthen supporter relationships, maximise engagement and support long-term income generation.

What You’ll Do

• Lead and develop the Supporter Care team, ensuring high performance and excellent service delivery.
• Champion a supporter-centred approach, using feedback and insight to improve supporter journeys and engagement.
• Oversee fundraising compliance activities, ensuring adherence to fundraising regulations, GDPR and internal policies.
• Manage supporter feedback and complaints, including regulatory reporting requirements.

What We’re Looking For

• Experience leading supporter care, customer service or contact centre operations.
• Proven experience managing and developing teams and improving operational processes.
• Knowledge of fundraising regulations, the Code of Fundraising Practice and UK GDPR requirements.
• Strong leadership, stakeholder management and communication skills.

This advert is for a Permanent, Full Time position at 35 hours per week. Occasional flexibility may be required to support organisational priorities.

This role is Hybrid. We are flexible regarding work location and support hybrid working arrangements. The role is primarily office and home based with occasional travel for meetings, training and events as required.

What we can offer you

• Pension– Auto-enrolled pension scheme.
• AnnualLeave– 33 days (including public holidays). You can buy or sell leave each year.
• Training– Great induction and training, including autism training.
• Discounts– Online staff discount scheme for shopping, cycling, tech, and more (e.g., Asda, Tesco, Nike, Apple).
• Healthcare– Cash plan for permanent staff.
• LifeAssurance– 2x your base salary.
• Flexible Benefits– Options like private health, dental insurance, holiday trading, enhanced pension.
• Support– 24-hour Employee Assistance Programme and counselling.
• Mindfulness– Free Headspace app for you and up to 3 family/friends.
• BlueLightCard– Eligibility for discounts.

About our application process

You will be required to upload your CV. If you are providing a supporting statement, please consider the following:

• Look at the job description and person specification.
• Tell us how your skills and experience match the role.
• Give examples if you can.

We might close this job advert early if we get lots of suitable applications.

To protect our autistic adults & children at the National Autistic Society, some roles require employees to have a criminal background check. Possession of an Enhanced DBS Check either on the Update Service or conducted within the last 12 months would be preferable but not essential if its applicable to your role.

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from autistic people.

We are an equal opportunities employer and part of the Disability Confident Employer scheme.

Important Information

Agencies need not apply.

Please note the National Autistic Society are unable to provide sponsorship for Visas.

The National Autistic Society may use artificial intelligence (AI) to assist our recruitment team with reviewing applications for this role. All application decisions are made by people and are not determined automatically by AI.

"

Salary: £39.326
Contract: Permanent, full time

We also offer:

• 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
• Enhanced maternity, paternity and adoption pay policy
• Private GP Service
• Salary sacrifice schemes for gym, bicycles, annual leave buying, and nursery/childcare
• Free Premium Headspace membership
• Financial, life and leadership coaching
• Life Assurance policy of 3x annual salary
• Access to free online, in-person or telephone therapy

Location: Head office (8-10 Grosvenor Gardens) and Grosvenor Square, with time at Camley St Natural Park, Woodberry Wetlands, Walthamstow Wetlands, Centre for Wildlife Gardening, Gunnersbury Triangle, and Sydenham Hill Wood
Hours: 35 hours per week, typically 9:00am – 5:00pm. We welcome flexible working requests from day one.

Role & Responsibilities

As wildlife faces unprecedented challenges, inspiring the next generation to care for and champion the natural world has never been more important.

We're looking for a passionate and experienced Learning Manager to lead and develop our thriving learning programmes, which currently engage over 10,000 school children and 12,000 family learning participants every year. This is an exciting opportunity to shape the future of environmental education across London, building on our successful primary school offer while expanding opportunities for secondary-aged young people and ensuring our programmes are inclusive and accessible to all.

Working as part of our ambitious Learning & Engagement team, you'll oversee learning delivery across multiple sites, manage a team of Learning Officers, and play a key role in developing innovative programmes that deepen people's connection with nature. You'll balance strategic leadership with hands-on delivery, helping ensure our learning programmes are high-quality, impactful and responsive to the needs of London's diverse communities.

You'll be involved in:

• Leading the delivery and continuous development of our formal learning programmes for schools and families across the Trust.
• Expanding our offer for 11-16-year-olds, helping to address the "high school gap" through engaging nature connection activities, curriculum-linked programmes and green careers initiatives.
• Developing inclusive learning opportunities that meet the needs of children, young people and families from a wide range of backgrounds, including those with additional needs.
• Building strong relationships with schools, teachers and community partners to increase participation and maximise impact.
• Managing and supporting a team of Learning Officers, creating a positive culture of development, collaboration and high performance.
• Overseeing learning budgets, resources and programme planning to ensure effective and sustainable delivery.
• Monitoring, evaluating and reporting on programme outcomes, helping demonstrate the impact of our work and secure future investment.
• Representing London Wildlife Trust with funders, schools, local authorities, community organisations and other external partners.

Our Ideal Learning Manager

• An experienced education professional with a passion for connecting people to nature.
• Experience designing, delivering and evaluating learning programmes for children, young people and/or families.
• Strong leadership skills with experience managing, motivating and developing staff
• An excellent communicator who can build positive relationships with schools, funders, community organisations and colleagues.
• Experience developing inclusive programmes that engage diverse audiences and remove barriers to participation.
• Organised and proactive, with the ability to manage multiple projects, priorities and budgets effectively.
• Comfortable balancing strategic thinking with practical, hands-on delivery when needed.
• Committed to London Wildlife Trust's mission, values and approach to equality, diversity and inclusion.

(Please see the job description for the full list of responsibilities and person specification.)

Does this sound like you? We’d love to hear from you!

Closing date: Monday 21st September at 9am

Our vision is a London alive with wildlife, with nature in everyone's neighbourhood. To achieve our goal of inspiring everyone to help restore London’s wildlife, we recognise that our team must better reflect and represent all of London’s diverse communities.

We are also committed to ensuring that the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people

We are looking for an experienced and enthusiastic Management Accountant to join our Finance team at Enable!

About Us

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive: 

Benefits

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, Cycle to Work and Eye Care Vouchers etc)
• A variety of social and wellbeing activities and events each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership

Reports to: Head of Finance

Based: Battersea Park

Salary: £40,000 to £43,000 per annum

Contract: Permanent, Full Time

Work Arrangement: 40 hours per week

Role Overview:

The role will be carried out in the finance department, which is situated within Battersea Park. The role will be reporting to the Head of Finance. Regular duties would initially consist of, but not be limited to, the below. They will be reviewed on a regular basis to ensure they are in line with development needs. 

Central Services ensuresthe company operates smoothly and assists in working towards Enables strategic direction. Supporting the various services that make up Enable, Central Services consists of small and high output teams including Human Resources, Marcomms, Operations and Finance. Together, these teams make up the foundation of our business, driving our mission and fostering growth and development. 

Main Duties/Responsibilities:

• Lead the monthly, quarterly and annual reporting processes, delivering to the agreed timetable.
• Line manage the Finance Officer, providing guidance, objective setting, appraisal and performance management.
• Prepare and post all month-end journals, including accruals, prepayments and payroll journals.
• Post deferred and accrued income entries in Sage Intacct in line with the organisation’s revenue recognition policy.
• Run monthly depreciation, post fixed asset journals and maintain the fixed asset register.
• Process internal and external recharges.
• Review the bank and credit card reconciliations prepared by the Finance Officer and the debtors control account reconciliation prepared by the Credit Controller.
• Check the trial balance against the management accounts and prepare management accounts narratives and variance commentary for review by the Head of Finance.
• Compile and analyse financial data to create accurate and timely reports for management review.
• Take responsibility for all balance sheet reconciliations other than the debtors control account (prepared by the Credit Controller) and the bank and credit card accounts (prepared by the Finance Officer), ensuring reconciling items are investigated and cleared promptly.
• Review payment runs prepared by the Finance Officer ahead of approval by the Head of Finance, deputising as approver in the Head of Finance’s absence.
• Approve routine accounts receivable credit notes in line with delegated authority; credit notes above the delegated threshold and all write-offs are approved by the Head of Finance.
• Support the Credit Controller with receivables adjustments, write-offs and account queries.
• Apply accounting policies in line with relevant accounting standards and ensure they are followed across the organisation, escalating any issues to the Head of Finance.
• Assist with the preparation of the annual financial statements under the Charities SORP (FRS 102).
• Support the annual audit, preparing working papers and responding to auditor queries.
• Prepare and submit ONS returns.
• Assist with the preparation of budgets, forecasts and cash flow forecasts.
• Business partner with cross-functional teams, providing financial expertise, guidance and training as required.
• Provide recommendations to minimise risk and improve financial performance: identify areas for improvement, propose solutions and implement agreed changes.
• Provide Sage Intacct training and support to non-finance users.
• Act as the first point of contact for junior members of staff with operational and technical queries.

Skills and Experience:

• Qualified Accountant - ACCA/ACA/CIMA.
• Experience operating at Management Accountant level within a charity or not-for-profit environment.
• Knowledge of relevant accounting systems. Strong IT literacy, Microsoft Excel in particular.
• Demonstrable experience of owning a month-end close and full balance sheet reconciliation cycle.
• Strong attention to detail and able to produce work to a high level of accuracy.
• Good problem-solving ability.
• Good written and verbal communication skills, including the ability to explain financial information to non-finance colleagues.
• Ability to prioritise and work independently to deadlines.
• Experience of Sage Intacct.
• Knowledge of the Charities SORP (FRS 102) and fund accounting.
• Experience of delivering system training to non-finance users.
• Experience of ONS or other statutory return submissions.

This is an exciting opportunity to be a part of a company that positively impacts the community around us! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.

Enable is strongly committed to creating a diverse and inclusive workplace and we are an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Service in Harrow.

Sounds great, what will I be doing?

The main purpose of the role is to provide excellent quality supportand interventions to clients with mental health needs who require early intervention and prevention support . You willsupport clients throughout their time in service and empower them with the skills to cope independently. You will carry outsupport and interventions in line withorganisationalvalues and theethos of recovery and co-production, as well as in line with policiesand procedures

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have demonstrable experience supporting individuals with mental health and/or dual diagnosis issues, with a strong understanding of a range of mental health conditions, safeguarding, and relevant legislation. They will be knowledgeable about recovery-focused approaches and local mental health services, and experienced in risk assessment, case management, and working dynamically under pressure. Strong communication skills are essential, including the ability to engage respectfully with service users, represent the organisation externally, and deliver presentations to commissioners and stakeholders. The candidate must be able to work independently and as part of a team, support the induction of peer staff and volunteers, and build effective partnerships with statutory and community organisations. They will also possess strong organisational, time management, and IT skills, with the ability to prioritise tasks and produce clear written communication. A commitment to promoting dignity, respect, and empowerment in all aspects of their work is essential.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

WEST LONDON SYNAGOGUE

Job Description

Job Title

Community Programme Manager

Department

Community: Social Action, Interfaith

Line Manager

Director of Operations & Community

Hours

Full time, 36.5 hours per week (some evening and Sunday working required, in line with the programme calendar)

Salary

£42,000-£45,000, dependent on experience

Background

West London Synagogue, founded in 1840, has a long-standing reputation as a leading and innovative institution within Progressive Judaism. It has played a significant role in shaping modern Jewish life and continues to hold a unique and influential position within the UK Jewish community.

With approximately 3,000 members, WLS is a lively, engaged and diverse community, with a strong commitment to Jewish life, social responsibility and engagement with the wider community.

WLS has an established and valued portfolio of Social Action and Interfaith activity, reflecting our commitment to making a positive contribution both within and beyond our congregation. We are now looking to build on this strong foundation, developing and expanding these areas to increase participation, strengthen partnerships and deepen their impact.

The Role

This newly combined role brings Social Action and Interfaith activity together under one postholder. The Programme Manager will be responsible for developing these areas strategically, growing participation and impact, building relationships and partnerships, and identifying new opportunities for meaningful engagement and community contribution.

The purpose of the role:

• To implement an integrated strategy for the delivery of WLS's Social Action and Interfaith activities, and the associated role of volunteers.

• To facilitate the smooth running and ongoing development of current WLS projects, alongside the introduction and implementation of new projects in these areas.

• To work with other members of staff, clergy and lay leadership to consolidate, and expand WLS's Social Action and Interfaith provision.

• To recruit, train, empower and retain an increasing number of community members as volunteers.

• To assist with funding applications and expense control relating to projects, working closely with the fundraising and finance teams.

Summary of Tasks

1. Social Action Projects

– Maintain and enhance existing social action projects, including the ongoing recruitment of participants and ensuring their financial viability, including cost control.

– Support the ongoing development of the WLS flagship Drop-in Programmes - for families seeking asylum and the Rainbow Drop-in for an LGBTQ population

– Develop a range of self-sustaining, hands-on social action projects for each age group at WLS, especially youth, students and young adults.

– Prepare timely reports, fundraising administration and formal feedback, as needed.

 

2. Interfaith Projects

– Execute and enhance our newly drafted Interfaith strategy, which focuses on education and awareness, grassroots initiatives, celebratory events and representation in the broader community;

– Attract and retain volunteers on an ad hoc basis for the interfaith initiatives;

– Work collaboratively with the community team and with the trustee responsible for Interfaith.

3. Experimental & Cross-Cutting Projects

– Identify, develop and lead selected new initiatives that align with WLS's strategic priorities and community needs

General Responsibilities

· Develop, maintain and manage an annual programme plan for Social Action and Interfaith activity, ensuring that projects and initiatives are aligned with WLS’s strategic priorities and community needs.

· Establish appropriate measures and processes to assess the reach, participation, outcomes and wider impact of programmes, regularly reviewing performance and using insight, feedback and data to improve existing activity and inform the development of new initiatives.

· Identify opportunities to increase the reach, relevance and impact of Social Action and Interfaith programmes, ensuring that activity continues to respond to the needs and interests of the WLS community and the wider community.

· Develop and manage a strong volunteer programme, including recruitment, induction, training, support, recognition and retention, and create meaningful opportunities for members to contribute their time, skills and experience.

· Manage relevant programme budgets including planning expenditure, monitoring income and expenditure, and ensuring that activity is delivered within agreed budgets.

· Build and maintain effective relationships with internal stakeholders, community organisations, faith communities, charities and other external partners, identifying opportunities for collaboration and developing new initiatives where appropriate.

· Collaborate with the engagement team to develop and implement appropriate communications and engagement plans to promote programmes and encourage participation.

· Attend and contribute actively to regular staff meetings, Board and committee meetings, and relevant project and working groups, providing updates on programme development, progress and impact as required.

· Contribute to the wider life of WLS, including festival celebrations and other community activities, as appropriate to the role.

· Support the development and implementation of WLS’s vision, policies and procedures, particularly in relation to Social Action and Interfaith activity involving adults, young people and children.

· Maintain awareness of, and ensure compliance with, all relevant regulations and WLS policies relating to safeguarding, particularly when working with children and vulnerable adults.

· Contribute to the development of funding and income-generation opportunities, including grants, sponsorships and partnerships, where relevant to the programme.

Person Specification

Essential

• Proven experience of managing projects and/or volunteers, with a track record of managing a varied workload and conflicting priorities to deadline.

• Experience of, or a strong interest in, social action and/or interfaith work.

• Excellent organisational skills and strong IT skills, including Microsoft Office 365.

• Excellent written and spoken English, with the ability to prepare clear reports and communications.

• Outstanding interpersonal skills, and a demonstrated ability to relate well to a diverse audience across all ages within the community.

• Demonstrated ability to balance the expression of views and values with respect for all.

• A high standard of personal integrity, and the ability to handle sensitive information with discretion and confidentiality.

• Self-motivated, proactive and comfortable working both independently and as part of a team.

• Flexibility to work some evenings and Sundays in line with the programme calendar.

• A good knowledge of, and enthusiasm for, Judaism.

• A good knowledge of Child and Vulnerable Adults safeguarding law and best practice.

• Willingness to obtain, or already holding, a recognised First Aid certificate.

Desirable

• Experience of grant fundraising or completing funding applications.

• A UK driving licence.

• Experience working closely with boards, volunteers and clergy.

Personal Qualities

• A collaborative team player who embraces change and is willing to get hands-on to deliver results.

• Proactive, enthusiastic, friendly and committed to making a difference.

• A good sense of humour and a warm, approachable manner.

Please note that this post is subject to:

• Two satisfactory references

• Confirmation of eligibility to work in the UK

• An enhanced DBS check

As a Relationship Fundraiser, you'll support and inspire individuals raising funds for the Motor Neurone Disease (MND) Association. Through excellent supporter care, you'll help maximise fundraising income while ensuring every supporter feels valued and recognised.

We're looking for someone who enjoys building relationships and meaningful connections that encourage ongoing engagement and long-term support. Whether your background is in fundraising, sales or account management, you'll be confident achieving targets and skilled at managing competing priorities. As a Relationship Fundraiser, you'll play an important role in helping the MND Association improve care, provide support and fund research for people affected by MND.

As a Relationship Fundraiser, you'll work from home and travel across North and East Yorkshire including York, Bridlington, the Yorkshire Dales and Harrogate, building strong local connections and support fundraising activities.

Main Responsibilities

• Manage and grow relationships with fundraisers
• Provide outstanding supporter care, advice and guidance
• Support and encourage fundraisers to achieve and exceed their fundraising goals
• Identify opportunities to increase income and supporter engagement
• Maintain accurate records within the CRM system 
• Ensure all funds raised are processed correctly and within agreed timescales
• Promote fundraising opportunities, local groups and relevant activities where appropriate
• Ensure all fundraising activity complies with legal requirements, best practice and internal policies

About You

• Experience in fundraising, sales or account management
• Experience coaching, supporting or motivating individuals to achieve goals
• Success achieving income or performance targets
• Excellent communication skills, both written and verbal
• Strong relationship-building skills
• An inclusive approach, with respect for diverse backgrounds and perspectives
• Resilience, flexibility and the ability to adapt to changing circumstances
• Full UK driving licence and willingness to travel across the designated region

Essential requirement: This home-based role requires regular travel to locations that are not reasonably accessible to public transport and/or travel between locations within working hours.  Applicants must therefore hold a current valid driving licence and have access to a suitable vehicle for business use.  This is an essential requirement of the role due to the nature and location of the work.  The MND Association will consider reasonable adjustments for disabled applicants in accordance with the Equality Act 2010.

Further information about working for the MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND.We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.

Are you a passionate person who wants to shape the future of our Carlisle Shelter shop? If that sounds like you, we’re looking for a confident and influential person who is community-driven and ready to take the lead as a shop manager.

This role is a chance to bring bold ideas to life as well as being a manager giving you the chance to take creative control of visual merchandising within the shop.

If you have experience of leading a team whilst empowering and motivating individuals this could be the role for you!

About you

You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.

Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.

You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We are seeking an experienced and proven Deputy Manager to lead and inspire our care teams at Dunkirk Memorial House. The successful candidate will ensure the highest standards of person-centred care for veterans and their families, upholding the esteemed reputation of The Royal British Legion.
This is a 12 month fixed term contract working 22.5 hour per week.
While a strong clinical background is mandatory, this senior role demands candidates who can provide substantive, quantifiable evidence of successful leadership and team management, preferable within nursing settings. We are seeking demonstrable experience in driving performance, strategic oversight and people development.
Key responsibilities will include:
As a Deputy Manager, you will be integral to the Home Management Team, contributing to strategic planning and day-to-day operations across residential, dementia, and nursing services.

- People Leadership and Performance: This is the primary focus. You will be responsible for leading, developing, and managing performance of Nurses and allied health professionals. This includes conducting clinical and management supervision, ensuring safe staffing levels, and actively driving team quality and service outcomes. Candidates must evidence the ability to lead and mentor senior staff.
- Quality and Strategic Oversight: Drive the review and development of care pathways, risk assessments, and service development plans. Your work must be supported by clear outcomes and quantifiable impact on service improvement and efficiency.
- Clinical and Operational Oversight: Deputise fully for the Registered Manager, ensuring safe, high-quality residential, nursing, and dementia care, and maintaining full compliance with CQC Fundamental Standards.
- Statutory Compliance and Safeguarding: Take a leading role in maintaining strict adherence to all health & social care legislation (e.g., CQC, MCA/DoLS, Health & Safety). You will lead high-level investigations of safeguarding concerns, ensuring prompt and accurate documentation.

Your Background
Successful candidates must be able to demonstrate:

- NMC Registered Nurse (Adult Nursing).
- A Proven Track Record of Senior Management/Leadership Experience within a Care Home setting, specifically working with complex elderly care (residential, dementia, and nursing).
- Formal Leadership qualification (or commitment to achieve Level 4 L&M).
- Proven skills in clinical leadership, quality assurance, and incident investigation, evidenced at a management and strategic level.

What we offer:
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

- Generous pension with employer contributions up to 14%
- Life assurance of 3 times your salary
- Enhanced sick pay
- 25 days of paid annual leave plus bank holidays (pro rata)
- Paid carers and dependents leave
- DBS checks covered by us
- Free parking
- Access to internal and external learning and development opportunities
- Rewards hub with exclusive discounts

About Dunkirk Memorial House:
Dunkirk Memorial House is a CQC rated Outstanding care home. We are proud to offer expert care, including a specialised Dementia Mews providing compassionate support for up to 30 residents. At Dunkirk Memorial House, we prioritise creating a warm and supportive community where veterans feel valued and respected.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

About The Company
Since 1921, the Royal British Legion has been dedicated to supporting members of the Armed Forces community, and we will continue to be there for as long as we are needed, ensuring their unique contribution is never forgotten.
As the UK's largest Armed Forces charity, we are proud to have over 180,000 members, 110,000 volunteers, 1,900 employees, and a wide network of partners and charities working together to provide lifelong support, whatever the need and whenever it is required.
We are committed to supporting our people through flexible and hybrid working where possible, a strong focus on wellbeing, and opportunities to develop skills and grow careers while making a meaningful impact.
Visit ourCareers Pageto discover more about the Royal British Legion, including our departments, employee benefits, values, candidate guidance, and the strategy that underpins our work and impact.

We are looking for a calm, resourceful and committed psychotherapist who has extensive experience in the field of mental health, to be our Clinical Director.  They will work alongside of the Operations Director, in a co-leadership role in running the organisation and in supporting our aims of providing affordable counselling and psychotherapy to the local community. They will need to be able to look outward and liaise with other local mental health services, providers and funders and also to look inwards at the structure and health of our growing team of practitioners and the needs and requirements of our client group.

Phoenix Therapy Practice opened in April 2019 and is a not for profit, Community Interest Company. We offer a wide range of psychological therapies to clients seeking help with mild, moderate, and severe mental health problems. Our aim is to provide high quality counselling and therapy at an affordable cost depending upon the circumstances of each individual client. Our community of over 55 practitioners work together to enhance the development of the service and the inter-relationships within the organization, through regular business meetings, process groups and reflective groups. We operate from our two practices at 2 Osmond Road, Hove and 14 St George’s Place, Brighton. Our income comes via room rental and grants. 

Purpose of Job:  To work with the Operations Director in the Co-Leadership of Phoenix Therapy Practice in its provision of services and its strategic consolidation and development. To take clinical responsibility for the therapeutic practice of the organisation, to monitor the makeup of the practitioner team and trainees and to take on new people as required. To work with the referrals team in the management of all client services.

Hours: 15 hours per week to be organised as required across the week.

Working Location: From home with meetings on site as required.

Start Date: Autumn 2026

Salary: NJC scale PO5 point 38.  £49,282 Pro rata  £21,120

Pension: Nest Pension Scheme

Probationary period:  6 months

Holidays: 25 days per year plus Bank Holidays (pro rata)

Relationships and contacts:  The Board, Operations Director, Practice Manager, Administrator, Practitioners, Users of the Service,

Duties and Responsibilities:

1. Strategic and Organisational Leadership

Work collaboratively with the Operations Director in the co-leadership of Phoenix Therapy Practice.

Meet with the Operations Director on a regular basis and liaise on all matters financial, strategic, clinical and general.

Work with the Board to report on all service provision and development.

Contribute to fund raising applications for low-cost therapy and writing feedback reports to funders.

Attend quarterly Board meetings, provide reports, and contribute to strategic planning.

Attend the bi-monthly business meeting (Saturday mornings).

Attend the quarterly process group (Saturday mornings).

Co- lead on Phoenix’s Anti-Racist strategy and work with all staff to maintain an inclusive working environment.

Oversee the makeup of the practitioner body and monitor requirements for additional resources. Interview and support new practitioners.

2. Clinical ( Clients)

To carry out initial consultations as required

To review all initial consultation reports and with the other members of the Referrals team, to allocate to the most appropriate practitioner. 

To liaise with the Practice manager in dealing with queries from clients and allocation to therapy and any other clinical issues

To monitor the main email inbox and  liaise directly with clients and practitioners regarding clinical issues, either by email or phone, when required.

To have an overview of Phoenix therapy groups and liaise with the practitioners who run them.

To deal with any concerns or complaints from users, being mindful of referral to the Board for consideration where needed.

To liaise with the Director of Operations in matters of safeguarding.

·To oversee all discharge summaries from practitioners and exit questionnaires from clients

3. Clinical ( Practitioners)

To review on a regular basis the makeup of the practitioner body and to identify any areas of need. 

To consider all applications to join Phoenix, and to interview, with potential supervisors, and to obtain references and follow up.

To support practitioners, and to respond to concerns as appropriate.

To liaise with the supervisors of the student practitioners, on a regular basis.

To meet with the practitioners on placement after their 6 months probationary period and at the end of their placement, to review their position. Having first obtained reports from the supervisors.

To meet with graduate practitioners at the end of their year on the graduate scheme.

To step in, in the event of sudden practitioner departure due to illness or death, and to liaise with the clients as necessary.

To ensure that all practitioners carrying out initial consultations are apprised of the manner of doing these. 

If you would like to apply for this position, please send an up-to-date CV and covering letter stating how you fulfil the requirements and why you wish to work for Phoenix Therapy Practice

Closing Date for applications: 28.9.26. Interviews: 15.10.26

Helpline Adviser

£25,563.66 per year

Leeds LS1 5SH / Remote Worker

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

Our Services team based in Leeds has an opening for a Helpline Adviser.

Location: This role requires weekly attendance at Scope Leeds office (3 Brewery Wharf, Leeds, LS10 1JF).  We therefore ask that applicants are based within a reasonable commuting distance to the office in Leeds.

The working pattern for this role will be agreed and will be varied over shift patterns between 9am to 6pm Monday to Friday and to include some Saturday working 10am to 6pm.

Closing date for applications: 11:59pm GMT, Monday 5 October 2026.

The role

We are looking for a self-starter with the ability to prioritise their own workload whilst advising Scope’s helpline customers. To provide support to helpline customers, supporters and donors and Scope enquiry customers.

In this role, you will:

· Provide consistent high-quality responses to enquiries received at Scope’s Helpline via telephone, email, live chat, our online community, and social networking channels, within set turnaround times.

· Ensure that customers feel valued and are provided with information that is tailored to meet individual need, is accurate, up to date and accessible to them.

· Provide excellent customer service with a friendly and empathetic manner.

· Continually update your knowledge around disability issues and to share learning across the team, to offer an expert service to Scope’s customers.

· Identify the correct person/department and efficiently transfer calls internally when customers ring with general enquiries.

· Ensure that details of all enquiries are logged accurately on the customer database in a timely manner and that quality data and information is maintained.

· Work within Scope’s policies relating to customer confidentiality and data protection.

· Follow Scope’s policy and process around safeguarding and to make decisions regarding relevant customers as appropriate.

· Promote Scope and its values around equality, inclusion and the social model of disability and to present a positive image of the organisation in all aspects of work.

· Contribute to team meetings and discussions and to proactively contribute to the continued improvement of the service.

About you

To be successful in this role, you will have:

· Demonstrable experience of providing advice and information.

· Experience of working in a contact centre environment with a friendly and empathetic manner.

· Excellent customer service skills and be able to communicate correctly to all of Scope’s internal and external customers.

· Drive and enthusiasm to the role and be able to demonstrate that you care passionately about improving the lives of disabled people.

Please give examples in your application to show how you have these skills.

We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.

Additional information

You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.

Anonymised applications

We use an anonymised application process to support our commitment to equality, diversity and inclusion.

All applicants must submit an anonymised CV and complete a short online application form.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Disability confident scheme

We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.

Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.

To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.

If you need any adjustments or support during the recruitment process, please email us via our website.

You can also find more information about requesting adjustments for interviews on our website.

Important to know:

You must meet all the essential requirements in the job description.

If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.

Equality, Diversity and Inclusion (EDI)

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 27 days holiday plus bank holidays

· Flexible, hybrid and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks across disability, race and LGBTQ+

· Discounted gym membership, cycle to work scheme and much more.

How to apply

Please visit our website via the link and apply online.

If you've applied for this position previously, thank you for your continued interest. There's no need to reapply, as your earlier application has already been reviewed.

The successful candidate will be subject to an enhanced DBS check.

Thank you for taking an interest in applying for this role at Imperial Health Charity.

We’re looking for a creative, analytical and organised Impact & Evaluation Manager to join our team and lead on delivering our refreshed approach to measuring impact, evaluation and reporting following the launch of our new strategy.

You’ll work alongside our SMT, teams across the charity, and colleagues at the Trust to provide guidance and support in all aspects of monitoring and evaluation, ensuring we’re able to demonstrate how we’re delivering against our strategic objectives, and how we’re delivering impact for the patients and NHS staff at our hospitals.

As well as ensuring we’re set up with the tools and systems we need for success in evaluating our strategy, you’ll provide day-to-day support and advice for teams in evaluating the impact of their work, sourcing data to evidence this impact, and presenting this information in the most engaging way possible for our various stakeholders and supporters.

This is an important role at a critical time for the charity, so we’re looking for someone who can bring a fresh perspective on impact and evaluation to support us as we prepare to make an even bigger difference through our strategy.

The Opportunity

This is an opportunity for an exceptional Programme Leader whose strengths combine strong operational delivery, strategic thinking, partnership development and a sound understanding of health inequities and the factors that drive them. You will thrive on building and leading a new, nationally significant programme, working alongside communities and partners to address structural racism and discrimination, strengthen shared power and translate community insight into meaningful action and community stories into lasting system change.

You will lead an evolving programme that generates learning, evidence and evaluation to inform local policy and practice across Bradford District while contributing to the National Lottery Community Fund’s National Collective, helping shape learning and action that extends beyond Bradford.

About you/ The Role

You will be an experienced, motivational and credible leader with a proven track record of successfully leading complex programmes, partnerships or services that improve health equity and deliver meaningful system change. You will relish an opportunity to establish and lead a new, fast-paced programme from the ground up. You will demonstrate an understanding of REN’s anti-racist purpose, HHU’s community-led approach, and a commitment to addressing structural racism, discrimination and health inequities.You will be equally comfortable working across communities, grassroots and VCSE organisations, stakeholder and partner organisations, multidisciplinary teams and with senior system leaders. You will be able to inspire and develop others, contribute to effective governance and deliver programme management arrangements, confidently managing people, budgets, performance and outputs. You will be motivated by addressing racism and improving health equity and understand the importance of working alongside communities to support shared power, enabling communities to influence services, decision-making, commissioning and wider system change.

Importantly, you will be someone who motivates people and brings them together around a shared purpose, builds strong partnerships and a well-supported, effective team, and brings resilience and sound judgement to complex environments. You will be comfortable navigating ambiguity, adapting to emerging learning and opportunities, and maintaining momentum in a programme designed to learn, evolve and influence change.

Could you be the next Chief Officer of Just Drop-In?

We're looking for an inspiring, values-driven leader to guide our much-loved charity in Macclesfield into its next chapter.

For 25 years, Just Drop-In has been a lifeline for young people 11–24yrs old across the north of Cheshire East. Every year, we support more than 1,000 children and young people through our Counselling, Mentoring, Wellbeing, and Parent Support Services — and the need has never been greater.

We're looking for someone who brings:

✅ Strong leadership experience

✅ Business awareness

✅ Safeguarding knowledge and experience

✅ Experience of working with children and young people and a genuine passion for helping them thrive

This is a rare opportunity to lead an organisation with deep roots in its community and a team that truly believes in its mission.

If this sounds like you — or someone you know — we'd love to hear from you.

Please see further information and how to apply by downloading the attached document or clicking redirect to recruiter. 

#Hiring #ChiefOfficer #Charity #YouthWork #Macclesfield #NonProfit #Leadership #JobOpportunity

Youth Outreach and Community Worker (London - Waterloo)

Railway Children (UK Programme)

£32,000 per year plus 10% London weighting

Full-time – Permanent

WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES - WILL YOU? 

Looking for a rewarding role where you can make a difference? Do you have the drive to create positive change in children’s lives and inspire others to do the same?

If the answer is yes, then read on to hear about this exciting opportunity.

We’re Railway Children, an international charity working to create long-lasting change for street-connected children and young people in the UK, India and Tanzania. Founded in 1996, we’ve dedicated over a quarter of a century to developing outstanding practice and services for vulnerable children and their families. As part of our current strategy to 2027, we have ambitious plans to ensure no child is left behind, wherever we work.

 

The role
We are looking to recruit a Youth Outreach and Community Worker in London as part of our UK Programme.

This role requires close working with partners, engaging and safeguarding young people in and around Waterloo Station, helping to identify and safeguard young people at risk of criminal and sexual exploitation, county lines, missing from home, homelessness or family breakdown. This role involves working regular unsociable hours including evenings and weekends.

You will be working closely alongside key partners such as British Transport Police, security staff, Train Operators, Youth Services and other local stakeholders.

You’ll play a key role in the development of our UK Safeguarding on Transport Programme and part of a dynamic team delivering Railway Children’s safeguarding programme in the UK.

About you
We are looking for someone who brings experience of successfully engaging and supporting young people as well as experience of working in an outreach or similar community setting, in a creative and engaging way with young people with a range of needs and vulnerabilities.

Alongside this you will be able to work effectively with community and statutory partners to safeguard young people.

You will have completed relevant training, have experience in safeguarding and in the issues relevant to vulnerable young and families. Therefore, you will be an experienced practitioner with an excellent understanding of safeguarding processes and procedures, who is able to work creatively, independently and within professional boundaries.

Your base would be at Waterloo station with regular travel to other stations and some home working. This role involves working regular unsociable hours including evenings and weekends.

A full job specification can be found in the job pack.

For further information about this post and working for Railway Children, including how to apply, please visit our website.

We welcome and encourage applications from candidates with a diverse range of backgrounds and lived experience.

Railway Children is committed to safeguarding anyone who comes into contact with us and implements a range of policies to ensure only those suitable to work with vulnerable groups are employed.

Closing Date: Wednesday 23rd September

Online Interviews: Wednesday 30th September/Thursday 1st October

In person interviews: Wednesday 7th October/Thursday 8th October