Social care development jobs

About the role:

Behind every well run service is someone making sure the details never get missed. As a Housing Administrator, you’ll provide the reliable, responsive support that helps our accommodation services run smoothly and enables frontline teams to focus on supporting people experiencing homelessness and mental health challenges.

Working across three mental health accommodation services in Camden and Barnet, you’ll be a central point of support for managers and colleagues. Although you’ll work behind the scenes, the people living in our services will remain at the heart of what you do; because accurate records, well managed repairs and responsive administration all contribute to residents receiving safe, consistent and high quality support.

Your day to day work will be varied. You’ll keep databases accurate, coordinate meetings and staff rotas, prepare reports and help services stay on top of key deadlines and compliance checks. You’ll monitor rents, Housing Benefit and service charges; process invoices and petty cash; track repairs, referrals and empty rooms; check tenancy documentation; and maintain clear, accurate spreadsheets and reports.

This is a role where strong administration has a visible impact. By keeping information accurate, spotting issues early and bringing order to competing priorities, you’ll help create safe and effective services that residents and staff can rely on. You’ll join a supportive organisation where you can strengthen your skills, take on new challenges and continue developing your career.

The postholder will be expected to work across all three sites, spending part of their working time at each location. There may also be some opportunity to work from home, depending on service needs and the tasks being completed.

About you:

• You’re a natural organiser who enjoys bringing structure to busy services and making sure important details never get missed.
• You’re confident using Microsoft Office, particularly Excel, and can turn data from spreadsheets and systems into clear, useful reports.
• You communicate warmly and professionally with residents, colleagues and external partners, even when priorities are moving quickly.
• You take ownership of your workload, balance competing deadlines and spot what needs following up before it becomes a problem.
• You understand that accurate, confidential and responsive administration plays a vital role in helping residents receive safe, consistent and high-quality support

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 16th August at midnight

Interview date: Wednesday 26th and Thursday 27th August Online via Microsoft Teams

Please note there will be a second stage interview in service for suitable candidates

The advert may be closed early if applications volumes are unmanageable and suitable candidates have been identified. Therefore please submit your application as soon as possible to be considered as reserve the right to close the advert early. 

This post will require an Enhanced DBS check (processed by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

Please note applications are reviewed for AI use in application questions.

The Orpheus Centre is a specialist performing arts college and charity that supports young disabled adults to live more independent and fulfilling lives. Guided by our values—joyful, bold, inclusive, resilient and determined—we empower our students through the arts while providing an exciting, creative and supportive environment for staff.

​The role

We are looking for an energetic, organised and enthusiastic challenge event and corporate fundraiser to join our ambitious fundraising team. This is an exciting opportunity for someone with experience in fundraising, ideally working within the corporate or challenge event fields.

You will play a key role in growing our corporate income by stewarding existing relationships and cultivating new ones. Alongside growing our TEAM ORPHEUS! Challenge event. Recruiting, stewarding and retaining fundraisers. Working closely with the Partnerships Manager and Deputy Head of Fundraising, you’ll help the organisation prepare for significant planned growth and an upcoming capital appeal

If you are passionate about relationship-building, motivated by targets, and want to make a meaningful difference to the lives of disabled young people—this could be your next step.

​Location: Godstone, Surrey

Salary: £26,000- £30,000 per annum

Hours: Full-time, 35 hours per week / 52 weeks per year. Hours may be altered on occasions according to the needs of the curriculum and organisation

Contract: Permanent

​Key responsibilities

• Deliver against corporate income targets in line with our fundraising strategy.
• Identify, cultivate and secure new corporate partnerships, including Charity of the Year opportunities, sponsorships and corporate fundraising campaigns.
• Steward existing corporate supporters with high-quality engagement, communication and reporting.Plan and manage corporate supporter engagement opportunities including meetings, volunteering days and events.Recruit and engage participants to sign up for fundraising challenge events.
• Provide excellent supporter care by guiding participants before, during, and after their challenge.
• Identify opportunities to grow income, including upselling participants to larger events or encouraging repeat participation.
• Maintain up-to-date and accurate records using our CRM system.
• Contribute to industry insight by monitoring trends, opportunities and sector developments.
• Attend meetings, pitches, events and occasional evening/weekend activities (TOIL provided).

​About you​

Essential Experience & Skills​

• Experience in fundraising or B2B account management.
• Ability to build strong, positive relationships with a wide range of stakeholders.
• Experience working to income targets and managing pipelines.
• Strong written and verbal communication skills, including report and proposal writing.
• Good negotiation, influencing, and presentation abilities.
• Excellent organisational skills and the ability to manage a busy and varied workload.
• Confident user of Microsoft Office and CRM systems.
• Strong attention to detail and accuracy.

​Desirable Experience​

• 1+ years’ experience in fundraising.
• Experience developing pitches and securing COTY partnerships.
• Experience in working with challenge events and participants.
• Understanding of disability issues.

​Other Requirements​

• Full, clean driving licence and access to a vehicle.
• Willingness to occasionally work outside standard hours.​

Why work with us?​

• A warm, friendly, and creative working environment.
• Opportunities for training, development and personal growth.
• The chance to make a direct, meaningful impact on the lives of young disabled adults.
• Being part of an ambitious organisation entering a period of exciting growth.​

Join us in making a lasting difference in the lives of young disabled people through the power of the arts.

​Safeguarding and Equality​

Orpheus is committed to safeguarding and promoting the welfare of young people. All posts are subject to an enhanced Disclosure and Barring Service (DBS) check and satisfactory references. This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.

As part of our safer recruitment process and in line with Keeping Children Safe in Education 2025, online searches may be undertaken as part of due diligence.

​We are an equal opportunities employer and welcome applications from all sections of the community.

In order to be considered you must be eligible to work in the UK.

​The Orpheus Centre is proud to be a disability confident employer

We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.

​As a Disability Confident Employer, we are:

• ​Challenging attitudes towards disability
• Increasing understanding of disability
• Removing barriers to disabled people and those with long-term health conditions
• Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration

No agencies please.

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Location: Great Britain home-based or London hybrid, with regular travel to London

Every successful bid helps GamCare secure the public-sector contracts and funding needed to keep vital gambling harms support services running and to reach more people who need help. We are now seeking an experienced Bid Manager to lead and strengthen our bid function at a pivotal moment, as gambling support in Great Britain moves to a new statutory commissioning model.

GamCare is the leading provider of information, advice and support for people affected by gambling harms. We deliver the 24/7 National Gambling Helpline, treatment services, prevention programmes and targeted community support across Great Britain. With new opportunities commissioned through bodies including NHS England, OHID, Integrated Care Boards and Local Authorities, this role will help us demonstrate our impact, grow our reach and keep essential support available.

This is a hands-on role with real ownership. You will manage the full tender process, from identifying and qualifying opportunities through to submission, review and mobilisation support. Working with senior leaders, service teams, Finance, Data, Marketing and external partners, you will write and coordinate persuasive, compliant bids, develop clear win themes, and turn complex service models and evidence into compelling funder-focused narratives.

We are looking for an experienced bid or tender professional who can help GamCare compete confidently in a statutory commissioning environment, with a strong track record of writing and managing successful public-sector submissions. You will bring excellent writing and editing skills, strong project management, confidence working with internal experts and external partners, and a good understanding of public procurement. Experience of statutory tenders, NHS or Local Authority commissioning, health or social care, public-sector frameworks, social value, financial modelling or gambling harms would be helpful.

If you are looking for an opportunity to shape a growing bid function at a moment of real change, and to see the direct impact of your work, we would be delighted to hear from you.

The role can be Great Britain home-based or London hybrid. Due to the nature of the role, regular travel to the London office and attendance at stakeholder or market engagement events, including face-to-face meetings, will be required. As a guide, home-based colleagues attend the London office around one day per fortnight, and London-based colleagues around one to two days per week. Flexible and part-time working will also be considered. We will consider reasonable adjustments where required.

Benefits You Can Enjoy

• 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
• A generous pension scheme - we contribute 6% and you contribute 2%
• Discretionary company sick pay from day one of service
• Employee assistance programme with 24-hour support

For further details and to apply please click the apply button.

The closing date for applications is 9 August 2026 at 23:59pm. 

Interviews: Stage 1 (online): 13 August 2026. Stage 2 (in person, London), if required: 20 August 2026. 

GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

GamCare is an equal opportunities employer and welcomes applications from candidates from all backgrounds. We do not discriminate on the basis of any protected characteristic under the Equality Act 2010. Applicants must have the right to work in the UK and be able to meet the travel requirements of the role. Visa sponsorship is only available in limited circumstances.

Please note: Previous applicants for this role, need not apply.

Employment Details: 

• Location: Haringey (N17), London, UK. (This is an In-Person role with optional one day working remotely) 
• Job Title:  Director of Operations 
• Reporting to: CEO, with accountability to the Board of Trustees 
• Line Manages: Operations Co-ordinator and Finance Officer
• Employment Type: Full-Time (40hrs Per Week)
• Start date: October 2026 (Ideally, or later if you have a notice period) 

Benefits:

• Annual Leave: 25 days (Exclusive of Bank Holiday)
• 1 x WFH/flexi working as per policy
• CPD Budget: £1000
• Group Life Insurance
• Discount on Food (Specific Restaurants)
• Free Brunch every Thursday
• Company Well-being Events
• Pension Contribution

Summary of the role:
The Director of Operations is a pivotal senior leadership role at Sister System, responsible for strengthening the people, culture, systems and organisational foundations that enable our mission to thrive. Working closely with the CEO, Senior Leadership Team and Board of Trustees, the postholder will play a central role in delivering our current strategic priorities and shaping the next chapter of Sister System as we develop our future strategy beyond September 2027. 

This is a significant opportunity to help shape a growing, values-led organisation founded on co-curation, sisterhood, race & gender equity and the belief that girls and young women should be active architects of the services, systems and opportunities designed for them. With oversight of financial management, people and culture, compliance, risk and organisational infrastructure, the Director of Operations will lead on empowering & ensuring that our internal culture and ways of working reflect the same care, accountability, ambition and empowerment that sit at the heart of our model. 

The role will be instrumental in translating our founding vision into strong, sustainable practice, ensuring Sister System is equipped to grow its impact while remaining deeply connected to the voices, experiences and leadership of the girls and young women we exist to serve. 

Our Charity:
Sister System exists to ensure that care-affected girls and young women are not defined by the systems they have experienced, but are supported to recognise their strengths, shape their futures and access the same opportunities as their peers. 

Our culturally competent, co-curated model works alongside girls and young women aged 13–24 through a long-term journey of support, progression and leadership. Across three interconnected stages, we provide trusted relationships, mentoring, therapeutic support, education, leadership development and pathways into employment. Our approach recognises that meaningful change takes time, consistency and a community that continues to believe in her. 

Founded with girls and young women, not simply for them, Sister System places their voices, experiences and ambitions at the heart of everything we do. Through our growing hub-and-spoke model, we are expanding our reach while also influencing the wider systems, services and institutions that shape their lives. 

Our ambition is not only to improve individual outcomes, but to demonstrate a better way of working with care-affected girls and young women—one that is relational, culturally responsive, asset-based and built around what they tell us they need to thrive. 

As Sister System enters its next phase of growth and prepares to shape its future strategy, we are seeking an experienced and values-led Director of Operations to join our Senior Leadership Team. This is an exciting opportunity to strengthen the people, culture, systems and infrastructure that will enable our organisation—and the girls and young women alongside us—to achieve even more. 

Our Vision: 
A world where empowered girls reach their potential through equitable opportunities.

Our Mission: 
To bridge the gap between care-affected girls and young women within mainstream society by working alongside them to ensure they have the same opportunities that everyone else has – at home, school, work and within our communities. 

Our Values: 

• COLLABORATIVE 
  We co-curate programmes with our Sis-Stars. We seek powerful partnerships. 
• EVIDENCE-BASED 
  We build trust and respect within our sector. 
• MASTERFUL 
  We aim for excellence as standard and share our learning. 
• SOLUTION-FOCUSED 
  We innovate to overcome challenges with a long-term goal in mind. 
• TENACIOUS 
  We are not afraid to take a stand and push for change. 

 
Key Responsibilities 

Strategic Leadership and Implementation 

• Work closely with the CEO, Senior Leadership Team and Board of Trustees to translate Sister System’s strategy, theory of change, operational model and financial plans into clear organisational priorities and coordinated action. 
• Play a central role in shaping Sister System’s next strategy ahead of the September 2027 refresh, ensuring it reflects our founding commitment to co-curation, the voices of girls and young women, our evolving three-stage model and our future growth ambitions. 
• Lead the development of proportionate planning, monitoring and review processes that enable the Senior Leadership Team to track progress, reflect on performance, identify barriers and remain accountable for delivery. 
• Monitor progress against agreed strategic goals and KPIs, ensuring that risks, dependencies and areas requiring leadership attention are clearly identified and addressed. 
• Support senior leaders to turn strategic priorities into realistic plans, with clear ownership, timescales and measurable outcomes. 
• Ensure that learning from delivery, impact data, staff experience and the voices of girls and young women inform strategic decision-making and organisational improvement. 
• Cultivate a strong shared sense of purpose across Sister System, helping colleagues understand how their roles contribute to our mission, values and long-term ambitions. 

Financial Strategy and Audit 

• Work closely with the CEO, Senior Leadership Team and Board of Trustees to shape, implement and regularly evaluate Sister System’s financial strategy, ensuring it supports our mission, strategic ambitions and long-term sustainability. 
• Provide clear, financial recommendations to the CEO, helping the organisation navigate the balance between delivering high-quality, meaningful impact for girls and young women, achieving value for money and maintaining financial resilience. 
• Translate Sister System’s strategic priorities, delivery model and growth ambitions into realistic financial plans, forecasts and scenarios that support timely and well-informed decision-making. 
• Lead financial scenario planning and ensure that the CEO and Board have a clear understanding of the financial implications, risks and trade-offs associated with key organisational decisions. 
• Lead and oversee the annual audit process, working effectively with external auditors, the finance team, senior leaders and the Board to ensure a robust, timely and transparent process. 
• Ensure that learning and recommendations arising from audits, financial reviews and assurance activity are translated into clear improvements and strengthened organisational practice. 

Financial Management 

• Lead the development, monitoring and management of annual budgets, reforecasts and longer-term financial plans, ensuring resources are aligned with Sister System’s strategic priorities. 
• Hold and actively manage the tension between quality, impact, affordability and value for money, ensuring financial decisions protect the integrity of Sister System’s model and the experience of the girls and young women we serve. 
• Provide the CEO, Senior Leadership Team and Board with clear, accessible and timely financial information, insight and recommendations to support effective leadership and governance. 
• Produce high-level financial reports and analysis covering budgets, cash flow, reserves, forecasts, strategic KPIs and other relevant performance indicators. 
• Maintain and continuously strengthen proportionate financial systems, controls and processes that reflect Sister System’s size, stage of growth and evolving operating model. 
• Ensure that robust financial and performance-reporting infrastructure is in place, with clear accountability, reliable data and appropriate oversight across the organisation. 
• Support Directors and budget holders to understand their financial responsibilities, manage resources effectively and make informed decisions within agreed parameters. 
• Identify emerging financial risks, pressures and opportunities for greater efficiency, advising the CEO on appropriate actions and ensuring these are monitored and addressed. 
• Oversee high quality bookkeeping practice to ensure reporting is accurate and up to date. 
• Work with the fundraising team to develop budgets for proposals and create timely financial reports for funders and donors 

Culture and Operational Effectiveness 

• Work closely with our People and Culture consultant, CEO and Senior Leadership Team to shape and embed a progressive, inclusive and high-performing organisational culture aligned with Sister System’s values: Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious. 
• Champion a culture of regular, honest and constructive feedback, helping managers and colleagues to hold crucial conversations with clarity, care and accountability. 
• Ensure that Sister System’s internal culture reflects the relational, empowering and values-led approach that sits at the heart of our work with girls and young women. 
• Review existing organisational processes and workflows, identifying practical opportunities to improve clarity, consistency, collaboration and efficiency. 
• Develop and embed proportionate ways of working that support Sister System’s current size, evolving operating model and future growth. 

People Planning and Management 

• Lead the development of a clear and forward-looking people plan that ensures Sister System has the right structure, capacity, capabilities and leadership in place to deliver its strategic ambitions. 
• Support managers to build high-performing teams through effective objective-setting, regular feedback, performance management and professional development. 
• Foster an environment in which people are supported to grow, appropriately challenged and held accountable for delivering against agreed expectations. 
• Facilitate professional learning, career development and progression across the organisation, ensuring that opportunities are transparent, equitable and aligned with organisational need. 
• Oversee workforce and succession planning, ensuring that the organisational structure remains appropriate, affordable and responsive to Sister System’s development. 
• Work with the CEO and relevant advisers to ensure fair and appropriate pay, benefits and working conditions. 
• Oversee recruitment and the end-to-end employee experience, from attraction and onboarding through to development, retention and exit. 
• Ensure that people policies, practices and management approaches are legally compliant, consistently applied and reflective of Sister System’s values. 

Compliance and Risk Management 

• Ensure that Sister System meets its legal, regulatory and governance responsibilities as a charity and employer. 
• Lead the development and maintenance of a proportionate organisational risk-management framework that protects Sister System’s people, assets, reputation and ability to deliver its mission. 
• Ensure that key organisational risks are clearly identified, owned, monitored and reported to the CEO, Senior Leadership Team and Board of Trustees. 
• Promote a culture in which risk is understood and actively managed without limiting thoughtful innovation, learning or ambition.

Governance, Communications and Facilities 

• Facilitate clear, timely and effective communication and cooperation between the Board of Trustees, CEO and Senior Leadership Team. 
• Support the development of strong governance systems, ensuring that trustees receive the information, insight and assurance required to fulfil their responsibilities effectively. 
• Work closely with trustees through the Finance and Audit committee 
• Oversee the organisation’s IT infrastructure and digital systems through external providers, ensuring that they remain secure, reliable and appropriate for Sister System’s needs. 
• Oversee the effective operation of Sister System’s physical workspace within a fully managed office environment, working with building management and relevant external providers where required. 
• Ensure that Sister System provides a safe, welcoming and accessible environment for girls and young women, staff, volunteers, visitors and partners across its hub, spoke locations and external activities. 
• Ensure that appropriate health and safety systems, procedures and responsibilities are understood, implemented and regularly reviewed. 

Person Specification 
We are seeking an experienced, dynamic and values-led operational leader to join Sister System’s Senior Leadership Team. You will combine sound judgement and strong organisational skills with a warm, collaborative leadership style and a genuine commitment to improving outcomes for care-affected girls and young women. 

You do not need to be a specialist in every area of the role. You will, however, need the confidence and experience to lead across a broad operational portfolio, work effectively with professional advisers and external providers, and provide clear, practical advice to the CEO, Senior Leadership Team and Board of Trustees. 

Essential Experience and Knowledge 

• Significant experience in a senior operations, finance, people, governance or organisational leadership role within a charity, social enterprise or similarly values-led organisation. 
• Experience of translating organisational strategy into clear priorities, plans, systems and measurable outcomes. 
• Experience of developing and managing organisational budgets, forecasts and financial reporting, with the ability to balance quality, impact, affordability and value for money. 
• Experience of supervising or coordinating an external audit process, working effectively with auditors, finance colleagues and the Board. 
• Experience of people planning, performance management and supporting managers to build capable, accountable and high-performing teams. 
• Experience of developing or improving organisational systems, processes and ways of working during a period of growth or change. 
• A sound understanding of charity governance, organisational risk, compliance and the responsibilities of senior leaders and trustees. 
• Experience of working collaboratively with a CEO, senior leadership colleagues, trustees, consultants and external professional advisers. 
• A strong understanding of equity, inclusion and anti-discriminatory practice, and the ability to embed these principles within organisational culture and decision-making. 

Skills and Leadership Approach 

• An approachable, emotionally intelligent and credible leader who can build trust, motivate others and develop effective working relationships across an organisation. 
• The ability to lead with both care and accountability, supporting open feedback and helping colleagues to hold constructive and sometimes crucial conversations. 
• Strong strategic thinking, with the ability to understand the wider organisational picture while maintaining oversight of important operational detail. 
• Excellent communication skills, with the ability to present complex financial, people or operational information clearly and accessibly. 
• Strong organisational and project-management skills, with the ability to prioritise competing demands, meet deadlines and maintain momentum. 
• Sound judgement and the confidence to provide constructive challenge, identify risks and offer clear recommendations to the CEO and Board. 
• A practical and solution-focused approach, with the ability to move from discussion and planning into coordinated action. 
• The ability to handle sensitive, confidential and personal information professionally and in accordance with Sister System’s policies, data-protection responsibilities and GDPR. 
• Energy, curiosity and enthusiasm for strengthening an ambitious organisation as it prepares to shape and deliver its next strategy. 

Values and Commitment 

• A demonstrable commitment to Sister System’s mission and to improving the opportunities, experiences and outcomes of care-affected girls and young women. 
• The ability to model and champion Sister System’s values: Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious. 
• A commitment to co-curation and to ensuring that the voices, experiences and leadership of girls and young women inform organisational planning and decision-making. 
• A commitment to continuous learning, reflective practice and personal and professional development. 

Desirable 

• Lived experience of the care system, or a strong professional understanding of the experiences of care-affected girls and young women. 
• Experience of working within a founder-led organisation or alongside a founder CEO. 
• Experience of supporting an organisation through growth, restructuring or the development of a new strategy. 
• Knowledge of culturally competent, trauma-informed or relational approaches to working with young people. 
• A relevant professional qualification or equivalent experience in operations, finance, human resources, governance or organisational leadership. 
• Experience working with social care and educational service providers (statutory and third sector). 
• Knowledge of the Charity SORP, Charity Commission reporting requirements, and other third-sector financial regulation. 

Sister System is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

This post is subject to two satisfactory reference checks and DBS enhanced disclosure.

How to apply

Please apply via our recruitment platform Breathe by 31st August 2026. You will be asked to upload your CV and answer the following questions:

Values alignment 
Sister System's model is built on co-curation (working with girls and young women, not simply for them) and on being Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious. Which of these values do you feel most aligned with, and which do you find hardest to live up to in practice?
 
People & Culture
Sister System is a founder-led organisation, underpinned by race and gender equity and a culturally competent, trauma-informed approach to working with girls and young women. Tell us about a time you strengthened internal culture of this nature within a team. What resistance did you meet, and what was different a year later?

Finance 
A key element of the role is monitoring income against budget for current and future years. Charity income can provide additional complexities, particularly with different types of grants. Please explain your understanding of these complexities, and how they impact on recording and reporting, including examples from your own experience if relevant. 

Timeline
Deadline for applications: End of day Monday 31st August 2026 
First round interviews: w/c 7th September 
Second round interviews: w/c 14th September
Decisions made: by 22nd September 

Thank you for your interest in joining Sister System in our mission to inspire and empower young women. 

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The Deputy Fitness Centre Manager is a role that is largely based on site (80:20 split) and the post holder will work a minimum of 14 hours per week at front of house, leading delivery. Shift patterns and start times will be dependent on the needs of the business. This will mean occasions when late, early and weekend work will be required. Shift location will vary between our sites. Provided staffing needs are met, the role holder will be able to work from home one day per week. They will utilise customer feedback and insight on our target market, to optimise our service.

The Deputy Fitness Centre Manager is responsible for maximising the number of students using TeamUCL Gyms and ensuring all members have an excellent user experience. They have oversight for the holistic member journey including promotion, joining, induction and retention. Ensuring both the digital and in-person experience exceeds member expectations. They will have autonomy to be agile and responsive to member needs, adapting the customer journey to the changing needs.

We are seeking a dedicated and compassionate Triage & Early Interventions Officer to join our Operations team in Wakefield, working 22.5 hours a week.

Do you want to make a difference every day? Do you want to contribute change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.

We have an exciting opportunity for an Independent Domestic Violence Advocate to join the team in Cumbria, working 22.5 hours a week. This role is offered as a homebased role but with the expectation to travel across Cumbria.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role

As an Independent Domestic Violence Advocate you will be supporting high risk victims of domestic abuse, who live in Cumbria. This role will be part of our other wider specialist services covering Cumbria.

As an IDVA you will be:

• Providing a high quality support and advocacy service to victims of domestic abuse.
• Managing a caseload; identifying and assessing risks and needs, providing a tailored crisis intervention service trough individual safety planning, advocacy, emotional and practical support.
• Working with other agencies and advocating on behalf of service users in order to help them access services to keep them safe.
• Working within a multi-agency framework consisting of partners as well as MARAC and other local partnerships to offer a coordinated response to domestic abuse.
• Promoting the service and raise awareness of domestic abuse through the delivery of training

You will need:

• Experience of working in support and advocacy with victims of domestic abuse is advantageous
• To be able to prioritise work and deal with competing or conflicting demands/needs and interests and promote organisation interests and values.
• To ideally hold a SafeLives IDVA accreditation, relevant degree, vocational qualification or relevant experience of delivering a service and working with domestic abuse victim's/service users in a statutory, voluntary or community work setting.

Please see attached Job Description and Person Specification for further details.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Saïd Business School is entering an exciting new chapter. As we prepare to celebrate our 30th anniversary and deliver an ambitious new five-year strategy, we are expanding our Development and Alumni team and seeking two exceptional Senior Philanthropy Officers to help drive a transformational step change in philanthropic support. Working closely with senior academics, School leadership, alumni and supporters, you will build meaningful relationships with philanthropists whose generosity can help tackle some of the world's most pressing challenges through business, entrepreneurship, innovation and social impact.

You will manage a portfolio of high-potential prospects, developing tailored engagement strategies that connect donors' passions with Oxford Saïd's strategic priorities. From identifying opportunities and cultivating relationships through to securing significant gifts and delivering outstanding stewardship, you will play a leading role in growing philanthropic income and impact across the School.

Key responsibilities:

• Managing and developing a portfolio of high-net-worth individuals and selected philanthropic organisations.
• Securing gifts typically ranging from £50,000 to £1 million+.
• Building trusted relationships with senior academics, School leadership, alumni volunteers and University colleagues.
• Translating world-class academic research and thought leadership into inspiring donor propositions.
• Supporting cultivation events, donor visits and stewardship activities that deepen engagement and demonstrate impact.

You will be an experienced and strategic fundraising professional with a proven track record of securing major gifts and building successful donor relationships within complex organisations. You will have experience engaging high-net-worth individuals and philanthropic organisations, consistently achieving ambitious income targets and managing prospects through the full fundraising cycle. Additionally, you will possess the ability to translate complex ideas into compelling philanthropic opportunities. A strong understanding of fundraising best practice, ethics and data governance is essential, alongside experience using fundraising CRM systems.

Further information on this role can be found in the job description.

At Saïd Business School we believe in fostering a diverse and inclusive work environment where everyone can thrive. We welcome applicants from all backgrounds and communities to bring their unique perspectives and experiences to our team. Join us to build a brighter, more equitable future, where we celebrate diversity, advance equity, and nurture inclusion across everything we do.

We offer very generous benefits, some of which are:

• Generous holiday allowance of 38 days including bank holidays
• Hybrid working
• Membership of the Oxford staff pension scheme
• Discounted bus travel
• Subsidised onsite catering
• Cycle loan scheme
• Plus, many other University benefits

All applications must include a CV, Supporting Statement/Cover Letter and Current Salary.

The closing date for applications is Friday 7 August 2026 at 12.00 noon. Please note, this vacancy may close earlier than advertised if we receive a high number of suitable applications.

Overview

Where: UK flexible - office space available in major UK cities, but remote-ok. Occasional (~once per quarter) national travel to Leeds office for hackathons, team events etc.

Hours: Full time, 37.5h/week

Why Change Grow Live?

Change Grow Live are a health and social care charity. We support people in a huge range of difficult situations, including those who use drugs and alcohol, and those whose home life is affected by drugs, mental health and/or domestic violence. We're the largest charity of this type in the country, supporting tens of thousands of people in their own journeys. Hundreds of staff work across our organisation to support some of the most vulnerable people in society. Among the many services we offer are:

• Needle exchanges, both in-person and anonymous
• Screening for blood-borne viruses
• Drug testing for fentanyl, nitazene and other harmful additives
• Prescribing safer alternatives to opioids to reduce harm from street drugs
• Working with local pharmacies to check people have picked up life-saving medication
• Case workers who specialise in helping children and young people

Responsibilities

Our technology

We've got complex requirements: recording, monitoring and reviewing information about our clients, with their informed consent. Our in-house web application acts as an electronic patient record, a case management system, a quality management system, and more - it's grown over the last 15 years!

We started out with a Perl application, and have improved it aggressively over the years. All our software is deployed using Docker containers using ECS; much of it using infrastructure-as-code tools like Terraform and Pulumi. Our data is stored in a serverless/autoscaling MySQL database.

Newer work is often written in TypeScript, using NestJS and SvelteKit. We’ll use a variety of testing tools in both languages: end-to-end, integration and unit testing are all covered.

We practice a genuinely blame-free culture with incidents/mistakes and always focus our conversations on improving processes, not individual recrimination.

We're looking for compassionate, bold, open-minded software developers to help us build this software. Your efforts will empower frontline professionals carry out their life-saving work.

About you!

An ideal candidate will have some familiarity with SQL: our team write queries often!

We’d love to see candidates with some strong knowledge of HTML and CSS beyond the basics. We don't need you to know any frameworks in particular - but we'd love to see great fundamentals for building on the web, so you should have some experience building applications using JavaScript in the browser.

Debugging and testing experience is a must, in any language - we think that's a highly transferrable skill.

Previous experience with Perl is not a strict requirement. We're happy to show you the ropes - you'll be up to speed in no time!

You should really care about security. You’ll be happy to openly discuss approaches which make the software as safe as possible for people who use our services.

You’ll relish – or at least, enjoy the challenge of - diving into legacy code and documenting, improving and testing the code our users rely on. When you choose to rebuild things, it’s because you genuinely understand the previous solution and its shortcomings.

You'll be a curious, generalist thinker, never limiting yourself to one narrow specialty. As a team, we'll jump from CSS to AWS infrastructure in a day’s work. Of course, we don’t know everything: it's a perfect environment for learning; “I don’t know, let me check” is always a good answer.

What we will give to you:

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”.
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• Cycle to Work scheme
• Eye Test Vouchers
• A great selection of benefits incl. discounts for shopping, cycling, gym membership, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you

As we want to get to know you, not an AI tool. Please make sure your application is written in your own words and genuinely reflects your skills, experience and motivation for this role

Direct applications only we will not be engaging agencies for this vacancy.

 We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Salary Range (pro rata if part time)

CGL points 50 to 54 (£56,935.91 - £61,608.17)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

2/8/2026

This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.

Two positions:

• 1 x Greater Manchester
• 1 x Barking & Dagenham

We have recently been awarded a transformative multi-year grant from The National Lottery Community Fund  as part of its Health Inequities: Structural Racism and Discrimination Partnership. We are one of ten national partners working alongside The National Lottery Community Fund and will take a leading role in shaping how the partnership operates, including building evidence, influencing policy and practice, supporting the design of new national funding programmes, and facilitating collective learning across the partnership.​

Alongside this, the centrepiece of our participation will be the delivery of three Anti-Racism Collaboratives (ARCs), each based in a specific locality and rooted in communities experiencing the sharpest health inequities. The initial locations are Greater Manchester, the London Borough of Lambeth and the London Borough of Barking & Dagenham.. ARCs will bring together voluntary, community and social enterprise organisations (VCSE), faith organisations, people with lived experience, primary and secondary care providers, local authorities, public health and social care partners. Each ARC will convene a Co-Production Panel (CPP) of people from minoritised ethnic communities to identify where structural racism produces inequitable health outcomes, and to co-produce evidence-led solutions that improve health and tackle the wider determinants of health.​

We are recruiting two Changemakers, one each for Greater Manchester and for Barking & Dagenham. As a Changemaker, you will establish and support an ARC within one of our pilot localities, bringing together stakeholders, providing strategic advice and knowledge of research methods and policy opportunities. You will support the design and implementation of health intervention programmes decided on by the ARC that have the power to influence policy, practice and systems.

Working as part of a national team of Changemakers, you will also contribute to the Foundation's evidence, influencing and systems change work, connecting learning from your locality to national policy, while bringing national developments back into local action. Together, the team will develop a replicable model for tackling racial health inequities.​

We are looking for an experienced systems change practitioner who is passionate about tackling structural racism and improving health equity. This highly collaborative leadership role requires someone equally comfortable working alongside people with lived experience, senior leaders across health and local government, and colleagues from the voluntary and community sector. Success will depend on your ability to build trusted partnerships, work strategically in complex environments, translate evidence into action, and create the conditions for lasting systems change.

Person Specification​

Essential​

• Demonstrable experience of leading complex, multi-agency change involving communities, VCSE organisations and statutory partners. ​

• Strong understanding of how systemic racism operates within health and wider public systems

• Experience of identifying opportunities to redesign policy, commissioning, organisational practice or partnerships to reduce racial inequities. ​

• Experience of leading or facilitating programmes that sought to tackle systemic racism through systems or organisational change. ​

• Ability to build trusted relationships across organisations with different priorities and levels of influence, exercising sound judgement in complex and politically sensitive environments. ​

• Significant experience of working alongside communities experiencing racial inequities to co-produce evidence-led solutions that influence policy, organisational practice or systems. ​

• A commitment to trauma-informed and strengths-based approaches that recognise community knowledge as equal to professional expertise. ​

• Experience of synthesising qualitative and quantitative evidence and translating it into practical recommendations that influence policy, commissioning, organisational practice or wider systems change.​

• Excellent communication and influencing skills, with experience of using evidence and partnership working to shape policy, commissioning or organisational practice.​

• Excellent written and verbal communication skills, with the ability to communicate complex ideas clearly to diverse audiences. ​

• Ability to work strategically while maintaining oversight of programme delivery. ​

• Ability to work confidently in ambiguity, adapting approaches in response to evidence, community insight and changing organisational contexts. ​

• Commitment to equity, anti-racism and the values of the Race Equality Foundation. ​

Desirable​

• Experience of working within health and care systems. ​

• Experience of analysing ethnicity-disaggregated data or wider health inequalities evidence. ​

• Experience of Action Learning, organisational development or other systems change methodologies. ​

• Knowledge of the VCSE, statutory and community landscape within the locality. ​

• Experience of organisational improvement or quality frameworks such as REMI.

For the full job description see attachment.

Applications will only be accepted via application form on our portal. We will not accept any applications via CV.

Please note, we can only accept applications from those already eligible to work in the UK.

Deputy Manager – Localities
Hours: Part-time, 30 hours per week
Salary: £29,003 – £31,214 per annum FTE (£23,515.94 – £25,308.64 per annum for 30 hours per week) salary dependent on skills, experience and knowledge
Contract: Permanent
Location base: Abingdon Hub, South Oxon and Vale of White Horse. (Some minimal WFH options may be available in agreement with the manager. This role is primarily site based). 

Who we are, and what we do

We’re Oxfordshire Mind, the mental health charity, operating across Oxfordshire and Berkshire West.

Our passionate employees and dedicated volunteers are helping people with mental health issues find somewhere to turn for advice, information, and support.

We won’t give up until everyone experiencing a mental health issue gets both support and respect.

About the Role and the Service

The Localities Service provides holistic wellbeing support to anyone in Oxfordshire experiencing a mental health issue or poor mental wellbeing, empowering people in their own recovery.  They offer an initial Advice and Guidance session to help people identify their wellbeing support needs and signpost to a wide range of services available within Oxfordshire Mind and in the local community. They offer a broad range of peer support groups to our enhanced cohort and short courses and workshops to enable people to learn tools and strategies to improve their wellbeing.

The Deputy Manager – Localities will support the Oxfordshire Wellbeing Manager to ensure effective delivery of high-quality locality-based services for people experiencing mental health issues in Oxfordshire. Providing some direct support to service users through Advice and Guidance sessions, short courses, workshops and peer support groups as well as providing management support to the team.

About You

We are currently looking to recruit a Deputy Manager – Localities and would really welcome applications for it.

We would really like to know how your skills and experience match our requirements. If you feel they do, please tell us how you meet the below requirements:

• Knowledge and understanding of mental health issues, mental health services and the needs of people living with mental health problems
• Knowledge of good practice in safeguarding Children and Adults
• Experience of leading or supervising others
• Experience of managing risk
• Experience of working in a demanding environment
• Experience of working as part of a team and communicating effectively
• Experience of working with individuals/groups, enabling them to identify their own goals to support personal wellbeing and recovery, and helping them to pursue these.
• Excellent listening and interpersonal skills
• Self-awareness and ability to reflect and learn from own experiences and those of others
• Effective organisational, planning, administrative and IT skills
• Demonstrating professional approach and boundaries in all situations
• Ability to hold clear boundaries
• Knowledge/Understanding of our values

Closing date: Sunday 16th August 2026
Shortlisting date: Monday 17th August 2026
Interview date: 25th and 26th August 2026
Interview location: In person interviews at Osney Mead

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Please ensure that you match your skills and experience against the above and provide details and evidence of this in your application. If you don't provide this you may not be shortlisted for the role.

We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief. We are unable to provide sponsorship for visa applications.

Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.  We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.

No agencies please.

INTRODUCTION TO THE ROLE

iniva is seeking an experienced, thoughtful and collaborative Website & Communications Manager to join our team at a pivotal moment for the organisation. The role sits at the heart of Living Legacies: Collaboration, Community and Radicality, a four-year National Lottery Heritage Fund project that activates iniva’s archive and connects it with communities through exhibitions, events, podcasts, oral histories and digital resources. Working at iniva is dynamic, creative and purpose driven. As a small organisation, we value people who can work confidently on their own initiative while collaborating closely with colleagues, freelancers and partners. This part-time role (3 days per week) is offered as a fixed-term contract over four years, with responsibilities evolving across the project lifecycle — from strategy and planning in the early stages to website redevelopment, major public programmes and legacy outputs in later phases. The Website & Communications Manager will work closely with the Project Manager and wider team to support clear communication, shared understanding and joined-up audience engagement. The role plays a key part in shaping how audiences encounter Living Legacies and iniva more broadly, ensuring communications are inclusive, accessible and grounded in the organisation’s values. We’re looking for someone who cares about creating more equitable cultural spaces and enjoys sharing stories that connect artists, archives, and communities.

IDEAL CANDIDATE

This role would suit a practical and organised communications professional with strong writing and digital skills. You will be a confident and clear communicator, able to produce engaging, accessible content for a range of audiences across web, email and social media. You will have experience working with websites, including contributing to or supporting a WordPress (or similar CMS) website redevelopment, and be comfortable collaborating with website developers to deliver user-friendly, accessible digital experiences. You will bring the ability to plan and coordinate work across multiple projects, managing timelines, contributors and priorities effectively. Experience supporting or overseeing freelancers such as PR consultants, graphic designers, photographers, videographers etc or external partners is helpful, alongside a collaborative approach and good organisational skills. We are particularly interested in candidates who bring transferable skills from other sectors, along with curiosity, initiative and a willingness to learn. You should be motivated by working in a small, purpose-driven team and be committed to inclusive, accessible communication. This role supports a multi-year heritage project focused on the histories and practices of Black and Global Majority artists. We particularly welcome applicants with lived experience and/or a strong interest in these areas, and a commitment to inclusive, anti-racist and accessible communication practices. We know that no one will meet every requirement. If you meet most of the criteria and feel excited by the role, we encourage you to apply

Role Purpose

The Website & Communications Manager will lead iniva’s communications for a four-year fixed-term
project (3 days per week), with responsibilities evolving across the project — from setting up systems
and plans in Year 1 to delivering public activity, website redevelopment and legacy outputs in later
phases.

Focusing on Living Legacies, the postholder will lead communications activity to grow and diversify
audiences while maintaining strong engagement with existing audiences. They will manage a small
communications team, including the Communications Coordinator, and coordinate different
freelancers over the life of the project, such as a PR Consultant, Website Developer and Podcast
Producer to deliver clear, consistent and values-led communication across the organisation.
Working closely with a freelance Website Developer and internal teams, the postholder will oversee
the redevelopment of iniva’s website, ensuring it is accessible, user-friendly and supports the
project’s digital content and long-term needs. They will also work collaboratively with the Senior
Fundraising Manager, Project Manager and Project Curator to ensure joined-up, timely storytelling that
reflects the aims of the project and supports audience engagement.

Project Specific Duties

The duties below reflect the role across its four-year term. Activity in Years 1–2 will focus on
communications planning, audience development, team coordination and early digital work. Website
redevelopment (Years 2–3) and press activity for exhibitions (Years 3–4) will increase in later phases.
Not all responsibilities will be active at the same time.

Communications Strategy, Planning and Audience Development

• To review, refine and deliver the Living Legacies Communications Plan in collaboration with the wider project team, ensuring alignment with audience development goals, legacy planning and funder expectations.
• To lead audience development activity for Living Legacies, balancing growth and diversification with the retention of iniva’s existing audiences.
• To ensure consistent application of iniva and Living Legacies brand, tone of voice and values across all communications outputs.
• To establish and maintain communications systems, workflows and standards to support effective delivery across the team and with external contributors.
• To manage marketing, communications and documentation budgets ensuring activity is delivered within agreed resources for the organisation.

Website Redevelopment & Digital Experience

• To provide oversight of the redevelopment of iniva’s website (2027-2028), working closely with the Website Developer and internal stakeholders to ensure the site meets accessibility standards, audience engagement objectives and digital preservation needs.
• To manage the Website Developer and relevant budget lines to deliver a user-friendly, accessible website that supports archival access, digital outputs and the wider public programme.
• To ensure the website reflects the interpretive aims of Living Legacies and supports long-term access to project outputs, including oral histories, exhibitions and archival content.
• To gather and commission content from project partners and programme leads to ensure inclusive, participant-led storytelling is reflected across digital platforms.

Content, Campaigns & Creative Management

•  To oversee the creation, scheduling and publication of engaging digital content for Living Legacies, working with the Communications Coordinator across social media, email newsletters and website updates to raise awareness of the project, grow and engage existing and new audiences, and share stories, opportunities and project milestones.
• To commission and manage promotional materials, including digital and print assets, working with graphic designers, photographers, videographers and other freelance creatives to create compelling content that reflects the project's values and reaches diverse audiences.
•  To provide clear briefs, quality control and sign-off for commissioned content, ensuring outputs are on brand, accessible, high quality and delivered on schedule, and support meaningful engagement with participants, partners and audiences.
• To coordinate the promotion of project events and exhibitions, including digital and print listings, invitations, ticketing and on-site communications logistics, helping to maximise attendance, participation and the visibility of Living Legacies across communities and partner networks.

Monitoring, Evaluation & Reporting

• To oversee monitoring and evaluation of communications activity for Living Legacies, drawing on digital engagement data across web, email and social media platforms to understand audience reach, engagement and impact.
• To lead on communications-related reporting for senior management, the Board and funders, working with the Communications Coordinator to collate insights, data and evidence that demonstrate impact, learning and audience development.
• To use evaluation findings to inform ongoing communications strategy, audience development activity and project learning.

Collaboration & Internal Coordination

• To work collaboratively with the Project Manager, Project Curator, Senior Fundraising Manager and wider iniva team to ensure consistent messaging, joined-up communications and coordinated project delivery across all strands.
• To support shared understanding of communications priorities across exhibitions, podcasts, oral histories and community engagement activity, ensuring coherence of messaging and audience experience.
• To contribute to a culture of knowledge sharing, collective responsibility and values-led working across the organisation.

Press & Public Relations

•  To provide oversight and be the main point of contact for press and media activity for LivingLegacies, setting priorities, approving messaging and coordinating delivery with the Freelance PR Consultant, annually for three major project exhibitions and public programme (2027-2030).
• Liaise with external PR consultants to support programme promotion, ensuring assets and information are shared accurately and on time.
• To support the development and approval of press materials, including press releases and image assets, ensuring clarity, consistency and alignment with project messaging and organisational values.
• To oversee media listings, press scheduling and coverage tracking, using insights to inform future communications planning in consultation with the PR Consultant.
• To ensure compliance with funder branding and visibility requirements, including National Lottery Heritage Fund acknowledgement guidelines.

General Duties (In common with all iniva staff)

• To support the philosophy, aims and objectives of iniva and to champion its work.
• To promote and support equality, diversity and inclusion for all staff, contractors, volunteers and stakeholders.
•  To uphold collective responsibility, knowledge sharing and team working across the organisation.
• To contribute to, and follow iniva’s organisational policies and procedures, particularly policies relevant to your defined responsibilities and area of work.
• To ensure proper record keeping, filing and archiving of all communications and documentation related to your area of work.
• To engage in continuing professional development, seeking to stay up to date with developments and best practice in your area of work.

Note: This is a description of the job as it is at present constituted. It is iniva’s practice to examine job
descriptions regularly and to update them to ensure that they accurately reflect the job required to be
performed, or to incorporate proposed changes.

PERSON SPECIFICATION

The postholder for this role should demonstrate the following qualifications, experience, skills and
knowledge:

Essential

• Proven experience developing and delivering a communications strategy, ideally for cultural or heritage projects.
•  Experience in website development or managing website redevelopment projects, including working with web developers on design, UX, accessibility and audience engagement.
•  Strong copywriting and editorial skills, with the ability to produce clear, engaging and accessible content across platforms.
•  Experience creating and scheduling content for digital channels, including social media, email newsletters and websites.
•  Understanding of accessibility standards for digital content (e.g. WCAG 2.2) and inclusive communication practices.
• Experience in line management of staff and commissioning or supervising freelance creatives — including PR professionals, website developers, graphic designers, videographers, photographers and content producers — to deliver high-quality, on-brand and accessible content.
• Experience coordinating press and media engagement, including drafting press releases and managing listings.
• Ability to collect and interpret digital engagement data (e.g. social media insights, email performance, web analytics) for evaluation and reporting.
• Strong organisational and time-management skills, with the ability to manage multiple deadlines and priorities.
• Collaborative approach and experience working across teams to ensure consistent, values-led messaging.

Applicants do not need agency-level PR experience; experience of coordinating or overseeing
press activity within a wider communications role is sufficient. We are not expecting candidates
to demonstrate equal depth across all areas; instead, we are looking for a strong overall match
against the Essential criteria.

Desirable

• Familiarity with iniva’s mission, and an understanding of visual arts, archives or Black and
• diaspora cultural heritage in the UK. Experience promoting exhibitions, podcasts, or public programmes within an arts or heritage
• context.
• Knowledge of web content management systems (e.g. WordPress), email marketing tools
• (e.g. Mailchimp) and marketing management tools (e.g. SocialBee and Hootsuite).
•  Experience producing or editing visual content using graphic design tools (e.g. Adobe Creative
• Suite, Canva and Figma), with an eye for layout, accessibility and brand consistency.
•  Experience developing or applying audience development strategies.
•  Understanding of digital preservation principles for online content.
• Experience creating inclusive, participant-led storytelling in partnership with community
• groups.
• Confidence in briefing designers and overseeing the production of promotional materials
• across print and digital.
• Awareness of brand compliance and funder visibility guidelines (e.g. The National Lottery Heritage Fund).

Note: Applicants cannot be expected to be equally strong on all the above criteria, but to provide
evidence across the range, in varying strengths and combinations. iniva are committed to supporting
staff in training and support to achieve the standards required to undertake the role.

Communications Manager

This is a hands-on communications role at an important time for GBSS. You will help us plan, write and deliver clear, compassionate communications that make a real difference for babies and families.

Later this year, the results of the GBS3 trial are expected, with a likely UK NSC review to follow. This represents a significant opportunity to influence policy, improve care, and help prevent group B Strep infection in babies.

We are looking for an excellent communicator who can bring people and plans together, write well, keep work moving, and turn complex information into communications people can understand and use.

You do not need to arrive as a group B Strep expert. You will work with colleagues who bring expertise in policy, clinical evidence, fundraising, support services and digital content.

Key Information

Job title: Communications Manager

Reports to: CEO

Direct reports: Digital Content Specialist

Location: Hybrid (Haywards Heath) or remote within the UK

Hours: Full-time (35 hours per week)

Salary: £40,000–£45,000 depending on experience

Role Overview

The purpose of this role:

To help GBSS communicate clearly and confidently, through communications that are well planned, well written and delivered effectively.

· write and edit key communications

· hold communications plans for major campaigns and projects, working closely with the CEO and colleagues

· bring together communications across advocacy, fundraising, support services and digital

· line manage the Digital Content Specialist

· keep communications projects moving and delivered to a high standard

This role sits at the centre of a small team. It will suit someone who enjoys being hands-on and is happy to move between planning, writing, editing, coordinating and problem-solving as priorities change. The postholder will be expected to draft a significant proportion of GBSS's core communications content themselves.

Key Responsibilities

1. Communications planning and coordination

· Hold communications plans for major campaigns and projects, working closely with the CEO and colleagues to agree priorities, timings and outputs.

· Translate organisational priorities into clear communications actions and timelines, working with subject leads where needed.

· Manage communications workflows, deadlines and approvals.

· Use trustee and external advisers’ expertise as a helpful sounding board where appropriate.

2. Writing and content development

· Act as the lead writer and editor for key communications, including blogs, newsletters, supporter communications, campaign materials, website content, organisational updates, briefings and stakeholder communications.

· Edit and improve content produced by colleagues.

· Make sure communications are clear, plain English, compassionate, inclusive, accessible and accurate.

· Help translate complex clinical, policy and research information into communications that non-specialists can understand.

· Work from agreed policy positions and specialist input when drafting briefings, consultation-related materials or stakeholder communications.

3. Campaign delivery

· Coordinate communications for major campaigns and projects, including GBS Awareness Week.

· Work with colleagues to agree objectives, audiences, messages, outputs and timelines.

· Work with the Fundraising Manager on supporter communications, helping with copy, timing and consistency.

· Help paid activity fit well with wider campaign messaging.

· Keep campaign delivery on track and support evaluation and learning.

4. Messaging and consistency

· Help develop and maintain clear organisational messages.

· Help communications across channels fit together.

· Support colleagues to communicate sensitive or complex issues clearly.

5. Digital content leadership and line management

· Work closely with the Digital Content Specialist to agree priorities, plan content and support high-quality delivery across digital channels.

· Line manage the role, including regular feedback, support and development.

· Look at what is working across digital channels and use that insight to improve future content.

6. Media support

This role will support media activity through practical communications planning, drafting and follow-up.

This includes:

· drafting briefing materials, background notes, key messages and approved lines

· coordinating communications around media activity

· helping make sure follow-up content is delivered across relevant channels

7. Insight and continuous improvement

· Work with information and support colleagues to understand what families and professionals are asking and where communications could be clearer.

· Use audience insight, communications data and campaign results to improve future activity.

· Identify practical ways to improve communications processes.

Person Specification

Essential

· Excellent writing, editing and proofreading skills, with strong attention to detail.

· Experience creating content across multiple communications channels.

· Experience planning and delivering communications projects or campaigns.

· Ability to explain complex, technical or evidence-based information clearly and accurately.

· Excellent organisational skills and ability to manage multiple competing priorities.

· Good judgement and sensitivity when communicating about emotionally complex, potentially distressing or sensitive issues.

· Experience supporting, guiding or managing others, whether colleagues, freelancers or suppliers.

· Ability to work collaboratively in a small organisation, including with senior colleagues and subject matter experts.

Desirable

· Experience in charity, health, policy, public affairs or another setting where complex or evidence-based information needs to be communicated clearly.

· Experience communicating about maternity, newborn care, patient safety, bereavement or similarly sensitive issues.

· Experience working with websites, email marketing systems and social media platforms.

· Understanding of accessibility, plain English and inclusive communications.

What you’ll help us achieve

You’ll help GBSS communicate more clearly, plan further ahead and deliver key campaigns well.

Interviews

interviews will be held between 17 and 20 August 2026.

• First-stage interview – conducted via Microsoft Teams.

• Second-stage interview – held in person.

ABOUT CAUDWELL CHILDREN

We are seeking an experienced and enthusiastic Volunteer Manager (maternity cover) to join our dedicated, experienced and growing team of professionals as we embark on a journey of expansion.

Established in 2000, Caudwell Children aims to change people’s lives, change the way society perceives and treats disabled and autistic people and change the way that charities operate, through the provision of child-centred practical and emotional services, passionate campaigning and demonstrating best practice.  We believe in a world where disabled and autistic children have the choice, opportunity, dignity and understanding they deserve #jointhechange and help us in our mission!

Our facilities provide a state-of-the-art base within the grounds of Keele University, Staffordshire, with the option of informal homeworking arrangements up to 40% of working week after passing probation.

POST OUTLINE

This is an impactful role working in a supportive and collaborative environment. The Volunteer Manager is responsible for implementing a sustainable volunteer strategy, onboarding journey and programme across the charity. This varied role oversees the promotion of volunteering, internal and external relationship building, all stages of volunteer recruitment, HR checks and onboarding and the coordination of an effective volunteer mandatory training programme. This role is responsible for organising recognition programmes, guiding departments on how to manage and retain volunteers, maximising the use of volunteer resources and ensuring volunteers have a rewarding experience whilst also positively contributing to the organisation objectives to provide vital services to the families of disabled and neurodivergent children. This role is also responsible for the line management of the Volunteer Administrator. This is an exciting opportunity for someone who shares our commitment to making a meaningful difference and who can truly embody our core values:

• Ambition – We dream BIG… then make it happen
• Dedication – We go the extra mile… for every child
• Inclusivity – Unique, but UNITED

The successful candidate will bring enthusiasm, professionalism and a collaborative spirit, contributing to a culture where every child, colleague, donor and stakeholder feels valued, supported and inspired to thrive.

MAIN DUTIES & RESPONSIBILITIES

• Lead and inspire a positive culture of volunteering within the organisation.
• Implement the Charities Volunteer Strategy and continually develop the volunteer onboarding journey and programme. 
• Liaise with departments to establish volunteer support requirements and create volunteer role descriptions.
• Continually review the recruitment plan and pipeline, analysing existing data to understand patterns, ensuring volunteer diversity.
• Promote and market Caudwell Children volunteer roles nationally with the support of the team, reaching wider audiences, using a range of recruitment methods such as online recruitment platforms, social media, local community groups, etc.
• Attend volunteer recruitment events across Staffordshire, such as university career fayres, including delivering presentations to promote volunteering and placements.
• Attend volunteer networking events
• Coordinate and lead informal volunteer interviews to identify suitable volunteer candidates.
• Responsible for overseeing references checks, ID and DBS checks in line with DBS regulation and to comply with safer recruitment policies
• Process onboarding paperwork, updating our volunteer database and auditing  volunteer records to ensure they are up to date with DBS checks, mandatory training, medical records and emergency contact details.
• Oversee DBS renewals, DBS Destruction notices, annual medical updates and mandatory training reminders.
• Lead volunteer support plan discussions with new volunteers to discuss reasonable adjustments and support we will put into place where they have disclosed a medical condition or disability.
• Coordinate and oversee the induction and mandatory training for newly appointed volunteers, delivering the mandatory charity training session in collaboration with the Learning and Development Manager.
• Working with departments to advise them on how to deliver an effective training and mentoring programme in order to establish a cohesive infrastructure of motivated volunteers, in collaboration with the Learning and Development Manager.
• Deliver volunteer management training and advice to departments on how to  support, mentor and motivate volunteers, ensuring regular supervisions are carried out by departments.
• Lead monthly catch ups with department heads to discuss the activity of volunteers and department needs.
• Monitor and evaluate all aspects of volunteer activity to ensure effectiveness. Conduct continuous evaluation of the volunteer programme, organising surveys and volunteer forums to gather feedback
• Responsible for checking volunteer expense forms.
• Design and organise formal or informal activities to recognise the contributions of volunteers to the organisation, including parties, social media recognition posts, volunteer case studies, volunteer awards, etc.
• Review and update if appropriate volunteer policies, procedures, risk logs and standards of volunteer service across the organisation ensuring compliance with relevant legislation.
• Ensure the Volunteer Department is compliant with ISO requirements by annually reviewing standard volunteer documents due to renewal.
• Produce regular reports using volunteer data on volunteer recruitment, onboarding, activity and participation.
• Create month end board level reports, interact at Board level, to highlight progress against the Volunteer Strategy.
• Line Manage, supervise and mentor the employee: Volunteer Administrator.
• Help to facilitate and develop the corporate volunteering opportunities in collaboration with the Business partnerships team who lead on the Charities Corporate Social Responsibility offer.
• Maintain and develop the current placement offer for student volunteers recognising the contribution to a sustainable volunteer strategy, and coordinating placement project plans and timetables.
• Deal with any complaints or issues involving volunteers in the appropriate manner and take action where necessary. 

Other:

• Communicate with children, families and all stakeholders in a way that respects their views, autonomy and culture in full compliance with the Equality & Diversity Policy. 
• Uphold the principles and practice of customer care and continuous improvement.
• Maintain confidentiality and Data Protection and at all times work in accordance with General Data Protection Regulations 2018.
• Have an awareness of relevant health and safety regulations and legislation, being responsible for your own health and safety and that of anyone else whom your acts and omissions may affect.
• Report any concerns of potential abuse of a service user in line with the Safeguarding Policy and procedures.
• Ensure maintenance and security of physical, financial and information resources.
• Demonstrate commitment to ongoing personal and professional development. 
• Keep comprehensive and accurate records in relation to your role and in accordance with policies and procedures.
• Attend training as appropriate to the role, applying knowledge gained to the workplace.
• To work effectively and collaboratively as a member of the team, building and maintaining good working relationships with all internal and external stakeholders. 
• Ensure compliance with statutory and non-statutory bodies. 
• Adhere to all Caudwell Children policies and procedures.
• Demonstrate commitment to Caudwell Children’s mission, vision and values.
• On occasion and when necessary work flexible hours to meet the needs of the business.
• Willingness to travel on occasion in order to fulfil the needs of the post. 

PERSON SPECIFICATION

Essential Criteria:

• Experience of coordinating volunteers / supervising a volunteer team.
• Experience of line management of colleagues.
• Experience of working in the charity sector.
• Excellent administration experience.
• Excellent communication and interpersonal skills
• Knowledge of Volunteer management practices
• Ability to resolve problems/issues tactfully and effectively.
• Well-developed IT skills including data/records management and analysis.
• Good time management and organisational skills.
• Good presentation and training skills.
• Good multi-tasking skills with the ability to deal with and prioritise multiple requests.
• Prepared to be flexible and a commitment to team work.

Desirable Criteria:

• Educated to degree level or equivalent. 
• Relevant volunteer management qualification.
• Experience of management role.
• HR administration experience.
• Volunteer/ employee recruitment experience.
• Experience of reporting against targets to the board/senior management team.
• Understanding of the legislation surrounding volunteer management.
• Understanding of confidentiality and GDPR.
• The ability to travel independently to various locations across the region to fulfill the duties of the role.

This Job Description is not exhaustive.  The post holder may be required to carry out any other task as deemed appropriate for the level and responsibilities of the post.

DISCLOSURE & BARRING SERVICE CHECKS

The Charity is committed to safeguarding children and young people and therefore adopts a safer recruitment approach through a robust recruitment and selection process.  All posts within the Charity are subject to DBS checks, in line with the Rehabilitation of Offenders Act (1974).  This role is eligible for a basic disclosure check.

EQUAL OPPORTUNITIES

Caudwell Children is a Disability Confident employer committed to offering an interview to all applicants who meet the minimum criteria and declare they have a disability as defined in the Equality Act 2010.  We are committed to creating a diverse environment and will not discriminate for any reason against any person because of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex or sexual orientation.  Please make us aware on your application if you are applying under the Disability Confident Scheme.  We also encourage applications from people who identify as Black, Asian or from a Minority Ethnic background and other underrepresented groups.

HOW TO APPLY & FURTHER INFORMATION

To apply for this exciting opportunity, click “Apply” or visit our website for further information.