Social work jobs

Digital Marketing Manager - National Charity

Full time. Permanent

Salary: £45,000 to £47,000 per annum

Location: Hybrid - Our offices are based in London, and there is a high degree of flexibility.

About the role

Missing People’s award-winning Marketing & Communications Team is known for punching above its weight. You will play a key role in leading our digital marketing communications activity, helping to develop integrated marketing strategies that align with the organisation’s strategic goals, grow brand awareness, drive people down the marketing funnel and create engaging audience-led content across all channels, that ensure strong growth and retention of our service users and supporters.

You will have a huge impact on missing people and their loved ones, creating awareness of our multiple services for children, young people, adults and their families. Your strategy will bring a growing number of people to engage with the cause and develop our websites as a ‘one stop shop’ for information, support and giving. We have a wide range of audiences for our digital marketing including missing people, the police, professionals, supporters and families.

You will have the opportunity to collaborate with outstanding external agencies on innovative campaigns, normally only available to the biggest brands, giving you exposure to high quality and exciting creative thinking to help you develop your expertise.

You will use your experience running digital campaigns, managing websites, creating engaging content and delivering analytical reports, to support teams across the charity with their communications and marketing needs.

About you

You will need:

• Significant experience of managing and leading digital growth, such as retention and acquisition, working across a range of digital disciplines e.g. web, mobile, social media, email campaigns, SEO, Paid Ads;
• Significant experience of management of websites, SEO and content programmes;
• Experience of developing marketing strategies, plans and budget setting and maangement;
• Experience of confidently and collaboratively managing a range of internal colleagues and external contacts and stakeholders;
• Experience of line management.
• Developing effective customer journeys and optimisation of key marketing channels to increase conversion and improve customer experience
• Managing social media channels (Facebook, Twitter, Instagram, LinkedIn, YouTube) and developing engaging content;
• Ability to develop and drive forward new projects and initiatives, taking the lead and/or working collaboratively with colleagues and other stakeholders;
• Exceptional ability to create and tailor content to different audiences and platforms with an understanding of optimising content;
• Excellent analytical skills to allow test and learn approach and ability to interpret and apply analytics and audience insight;
• Legal right to work in the UK.

What you will get in return

You will have the opportunity to collaborate with outstanding external agencies on innovative digital campaigns, normally only available to the biggest brands, giving you exposure to high quality and exciting creative thinking to help you develop your expertise.

Missing People is a friendly and supportive place to work – it’s a welcoming, caring organisation which really makes a difference to people affected by the issue of missing throughout the UK. We offer generous paid holidays, a range of enhanced family friendly benefits and are happy to talk about flexible working in most roles.

You will find plenty of scope for further personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here.

About Missing People

Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change

Find out more and apply

If you want to be a lifeline when someone goes missing, click apply to read the full job description. You will find attached a detailed job description and person specification, and a letter to applicants from the line manager.

To apply, please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role. We look forward to receiving your application.

Closing date: 23:59 02/09/2026. We reserve the right to close this vacancy early if we receive sufficient interest, so we encourage you to apply as soon as possible.

Interviews: 7th or 8th September 2026

You may have experience in the following: Digital Marketing Manager, Head of Digital Marketing, Digital Communications Manager, Marketing Communications Manager, Digital Marketing & Content Manager, Digital Campaigns Manager, Digital Marketing Lead, Online Marketing Manager, Brand and Digital Marketing Manager, Digital Growth Manager, Charity Marketing Manager, Web and Digital Content Manager, etc.

Role: Oil and Gas Campaign Manager

Contract: Permanent, Full Time

Location: Hybrid working. Cornwall or London office three days per week, home working two days per week.

Job Purpose

The Oil and Gas Campaign Manager will manage and deliver our campaign to end new oil and gas drilling in UK waters, and drive forward our Ocean Alliance Against Offshore Drilling, a coalition of over 70 organisations united behind this goal. 

Reporting to the Head of Campaigns, this role will be responsible for the design and practical delivery of innovative, engaging, and clear campaign plans to meet Oceana’s goals to deliver an end to new oil and gas drilling in UK waters. 

Eligible candidates should have proven experience in managing and delivering complex public campaigns to drive national policy change. They must be passionate, and able to develop and implement creative and bold campaign activities, alongside our small but experienced team. 

The position will be hybrid, based three days per week (Tues-Thurs) in Oceana’s UK offices in Newquay, Cornwall or Paddington, London. Regular national, and occasional international, travel will be required to meet team members and stakeholders in geographically diverse locations, including: Washington, DC.

Responsibilities 

• Develop, manage and deliver Oceana UK’s Oil and Gas campaigns, taking responsibility for their quality, timeliness and success. 

• Contribute and advise on campaign strategies through annual planning and budgeting process, and through on-going detailed project planning. 

• Design and manage delivery of all of Oceana UK’s Oil and Gas campaign activities, including (but not limited to) campaign actions and launches, public mobilisations, digital actions, NGO partnerships and allies, coalitions and potential legal challenges. 

• Plan all projects in detail, securing approval of all details, and documenting clear methodology, roles, responsibilities, and timelines in advance. 

• Oversee the successful management of the Ocean Alliance Against Offshore Drilling, growing the alliance in number and impact. 

• Manage the campaign calendar and budget, ensuring that all campaign deliverables are managed and delivered on time and to budget, with any updates accurately reflected in the quarterly reforecast process. 

• Monitor and evaluate progress against plans, ensuring effective delivery of campaign objectives. 

• Work with Science and Research colleagues to ensure that the Oil and Gas campaigns have scientifically robust foundations and evidence. 

• Work with Policy colleagues to ensure campaign plans deliver effective lobbying and advocacy toward our goals, including through drafting briefings and letters, meeting and engaging decision makers, planning and attending events, and responding to consultations. 

• Support the Communications team to ensure our campaigning plans and delivery are effectively reflected to engage supporters and other relevant audiences. 

• In collaboration with the Communications team, manage consultants to design and deliver creative, digital, and design assets in support of campaign actions. 

• Collaborate internally with UK Leadership Team and other relevant colleagues, including internationally, taking on board all relevant input, to ensure strong campaign impact. 

• Commission and manage consultants to deliver campaign activities and events. 

• Build strong external relationships and represent Oceana UK to ensure we advance our campaign goals with a wide range of stakeholders, including civil servants, politicians, NGOs, and businesses. 

• Be spokesperson for these campaigns, representing Oceana externally in the media, social media, events, relevant networks, with partners, and in meetings. 

• Line manage the Oil and Gas Campaign Officer, offering day-to-day support and learning, as well as longer term career development. 

• Be present in person in the London or Cornwall office 3 days per week (Tues-Thurs), promoting a positive working culture. 

• Help to draft timely, accurate and compelling funder and supporter reporting. 

• Ensure a strong commitment to the organisation's values and vision, as set out by Oceana globally. 

• Travel occasionally, both nationally and internationally, to meet with team members and wider internal and external stakeholders. 

• Other responsibilities as appropriate and necessary to achieve campaign and organisational objectives.

     Candidate Requirements

     Education and work experience:

• At least 5 years of professional experience in campaigning, ideally toward ocean or environmental goals (essential).

• Experience managing environmental protection or energy related campaigns in the UK, with an understanding of the main issues, processes and stakeholders involved.

• Experience turning complex policy issues into innovative and engaging campaigns.

• Degree or masters in a related field (preferred).

• Line management experience.

     Skills and knowledge: 

• Familiarity with energy and environmental regulations, legislation and policies in the UK, as well as with the key institutions and decision-making processes.

• Proficiency at understanding and distilling complex scientific issues for campaigning purposes.

• Excellent understanding of UK parliamentary and political processes and engaging in them for campaign advancement

• Excellent project management skills, with demonstrable experience managing and prioritising multiple workstreams, tasks, projects and timelines effectively.

• Attention to detail and a commitment to quality and impactful campaign outputs.

• Excellent management skills, and proven ability to work effectively in a team environment.

• Excellent relationship building and stakeholder management skills, and the ability to work collaboratively with staff and with other organisations and allies.

• Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy.

• Good understanding of the principles of Justice, Equity, Diversity and Inclusion, and a proven commitment to improving these in the environmental space.

• Excellent communication and public speaking skills, with the ability to speak confidently in the media and at events.

• Integrity and the ability to work with confidential information with discretion.

Application Deadline: 9 September 2026 

Interviews: From 17 September 2026

Job Title: Parliamentary and Public Affairs Manager

Reporting to: Director of Campaigns

Line reports: None

Salary: £44,350 per annum pro-rata (£ 35,480 per annum for 4 days per week)

Hours: 4 days (30 hours) or 5 days (37.5 hours) per week, with flexibility over working hours (core hours are 10.00-16.00).

Duration: 1-year contract renewable subject to funding

Start Date: As soon as possible

Location: London/Hybrid – minimum 2 days in the office (core days in the office are Tues & Weds) further office attendance is encouraged

Anti-oppressive statement

Foodrise is actively seeking to move through an anti-racist and anti-oppressive journey in every aspect of its work. We acknowledge that the environmental sector is less open to people from under-represented backgrounds, and we are strongly committed to identifying and correcting where we may be perpetuating patriarchal, white supremacist values and other forms of oppression in our organisational culture, partnerships, and community work. We especially want to hear from you if you feel that you have lived experience of power structures preventing you from accessing opportunities like this.

Read our full Equity, Justice and Anti-oppression statement.

Inclusive Recruitment

We have an opt-in Enhanced Chance Interview Scheme for candidates who declare a disability and/or are a person of colour and meet the essential criteria of the role profile. The scheme aims to provide a first-stage interview for candidates who meet the essential criteria of the role and opt in to the scheme.

If you would like to be considered under this scheme you must meet the essential minimum criteria for the role as outlined on the job description. You should take time to provide examples that you meet each of the essential criteria in your cover letter. Please ensure you select the relevant tick box on the application page ‘Enhanced Chance Interview Scheme’.

We are always happy to speak to candidates informally about the role before applying and encourage you to do so by contacting us.

 

About Us

Foodrise is a charity transforming the food system for climate, nature and justice. 

We take bold action to uncover the root causes of injustice in our food system and expose how corporate power exploits people and the planet, while building truly just and resilient alternatives from the ground-up.

We speak truth to power. We take risks. We act where and when others won’t.

From launching legal action and producing hard-hitting research to working directly with local communities, we drive systemic change across food and farming, powered by grassroots energy and backed by the facts.

We exist to say what others won’t, do what others don’t, and never settle for “it can’t be done”. Change is possible, and we are rising to make it happen.

We are based in the UK and the Netherlands. See more about us on our website.

About the Role

The Parliamentary and Public Affairs Manager is a brand-new role for Foodrise. The successful candidate will lead on developing our first public and parliamentary affairs strategy to engage with political representatives and policymakers to advance our campaigning objectives and ensure progress towards our new strategic goals:

• Dismantling the animal industrial complex and supporting the transition to plant-rich food
• Eroding the social licence of large supermarkets and building alternative food economies

Ultimately, this role is about securing wins to meet our vision of a greener, fairer food system, where food is a commons, not a commodity.

This role is key to shaping public policy and legislative outcomes by building relationships, influencing decision-makers, and positioning Foodrise as an ambitious yet trusted voice in Westminster, Holyrood and amongst civil society across the UK. This role will work collaboratively with colleagues across campaigns, so would suit an adaptive candidate with strong communication skills, keen to advocate for Foodrise.

Job Description

Parliamentary and Public Affairs Strategy

• Develop and deliver a public affairs strategy aligned with organisational priorities and campaigns
• Identify and maximise opportunities to influence legislation, policy development, and public debate
• Monitor the UK political landscape, including Parliament, Government departments, and devolved administrations

Political Engagement & Influencing

• Build and maintain strong relationships with MPs, Peers, civil servants, special advisers, and political stakeholders
• Lead engagement with All-Party Parliamentary Groups (APPGs), select committees, and public consultations
• Draft and coordinate parliamentary briefings, speeches, amendments, parliamentary questions and responses
• Work with lawyers to draft proposed legislation and legislative changes in support of our objectives
• Register for the UK lobbying register and keep our account up to date
• Lead high-impact advocacy moments such as parliamentary events, receptions, and policy launches

 Integration of Parliamentary/Advocacy Asks into Foodrise’s Wider Work

• Work closely with campaigns and communications teams to integrate parliamentary and public affairs into campaigns
• Work closely with fundraisers and senior leadership to integrate parliamentary and policy asks in our fundraising and business development
• Ensure consistent and compelling advocacy messaging across all channels
• Provide regular updates and analysis on political developments relevant to the organisation’s work
• Track and evaluate the impact of public affairs activities
• Maintain accurate stakeholder records and engagement logs
• Work closely with our colleagues at Foodrise in the EU to support EU level advocacy where relevant to our campaigns
• Any other relevant tasks as requested by senior colleagues to support the organisation and further our objectives

Ways of Working

• Collaborative by default; independent work is balanced with regular coordination.
• Contribute to the development and embedding of anti-oppressive work across the organisation
• Flexible and adaptable in response to changing priorities.
• Present and available for colleagues, including regular in‑office presence.
• Proactive in communication, planning, and follow‑through.

 

Person Specification

Essential Knowledge, Experience and Network

• Extensive experience in public affairs, government relations, or political advocacy (at least 7 years’ working experience)
• Strong understanding of the UK political system, legislative processes, and policy-making
• Networks within the UK political and policy systems
• Knowledge of the key issues in food systems, environment and/or climate in the UK

Essential Skills

• Demonstrable experience of influencing political representatives, policymakers and delivering policy or campaign wins
• Excellent writing, analytical and research skills.
• Excellent organisational skills, with strong attention to detail.
• Outstanding communication, interpersonal and presentation skills.
• The ability to work collaboratively; build, maintain and develop flexible working relationships with internal and external stakeholders.

What You Will Bring to Foodrise

• A can-do attitude, flexibility and adaptability, alongside a willingness to pitch in on delivery and help colleagues across the team, recognising that Foodrise is a small, nimble organisation with fast-changing priorities.
• An understanding of anti-oppressive practice and how it applies to Foodrise’s work and the role, and the ability to represent diverse perspectives through the work of the organisation.
• Sharing Foodrise’s values: audacity, collaboration, impact, celebration, solidarity.
• Willingness to undertake some limited travel domestically and abroad.

What We Offer

• Personal training and wellbeing funds
• Regular team socials
• Workplace pension
• Enhanced parental leave
• Enhanced sick leave
• Cycle to Work scheme
• Home & Tech scheme
• Flexible working hours (core hours 10am-4pm)

How to Apply

Please apply via Charity Jobs with:

• Your CV (no longer than 2 A4 pages total) 
• A cover letter (no longer than 1 A4 page) explaining how you meet the criteria in the person specification with examples, and why you would like to work at Foodrise. 

Deadline to apply: 10am, Tuesday 22nd September

Successful candidates for interview will be notified by Thursday 24th September.

Shortlisted candidates will be sent our new strategy ahead of the interview, along with details of an hour-long written task to be completed at home – this will be sent prior to the interview at a time convenient for you.

First round interviews will be held on Thursday 1st October.

Second round interviews will be held on Thursday 8th October.

Sign up to join our Recruitment Q&A Zoom session on Wednesday 2nd September, 12-1pm. Our HR & Operations Manager will talk through the recruitment process and answer any questions you may have. Please note that this session is focussed on the recruitment process. If you have any questions specific to the role, please contact us.

For any questions, access requirements, or if you require the job description in a different format, please contact us.

AI policy – We understand that you may use AI to help with your application, however we want to hear your authentic voice throughout your application.

Founded in 2015, our client is an impactful charity that helps care-experienced young people to make a successful transition from the care system into their first homes, build solid foundations and thrive.

Working in partnership with local authorities, housing providers and other charities, they provide tailored, one to one coaching for young people, giving them the skills and confidence to sustain their tenancies, manage their finances and live independently. Over the last year, they have worked with more care-experienced young people than ever before. Last year, young people launched their campaign, A Home of Our Own, to call for system-wide change. As they continue to grow, the charity is now looking to recruit a Senior External Engagement Manager to join their supportive and growing team.

This is an exciting new role for the charity, working across the organisation to make sure external engagement and communications are aligned with the charity's strategy and contribute to their goals. As Senior External Engagement Manager, you will be responsible for developing and delivering the charity's external engagement, communications and marketing strategy. You will lead campaigning and influencing work, ensuring that young people’s voices and priorities are at the forefront.

You will be responsible for key communications moments, such as the charity's Annual Report and fundraising campaigns, and represent the charity externally to stakeholders and the medial. You will also oversee the Senior Comms Officer, and day-to-day digital and social media comms.

To excel in this role, you will bring a proven ability to develop and deliver communications or engagement strategies that support wider organisational goals. You will have experience of delivering and overseeing consistent, high-quality communications across multiple channels. You will have experience of building relationships with external stakeholders to change their policy or practice, including local or national government. A knowledge or understanding of the care system, youth homelessness or issues affecting care-experienced young people is desirable. 

If you are interested in applying for this exciting position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to fully brief you on the role.

The charity are members of the Disability Confident Scheme and also the Care Leaver Covenant Scheme.

This role is hybrid, based in London Bridge two days per week.  The role is advertised as full time, although 0.8 FTE will also be considered.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process please reach out directly to Catherine at Prospectus.

Salary: £60,000 – £69,000 per annum, depending on experience 

Hours: 35 per week 

Contract: Permanent 

Location: Home-based with travel to sites as required

Job reference number: 1760

A major change project has taken place at Cranstoun over the last few years to transform our IT systems and support. We have successfully moved to a cloud solution based on Microsoft 365.   

We are now looking to recruit an experienced and knowledgeable Head of IT to lead Cranstoun’s IT services. You will be motivated to make a difference and build on the successful work that has already been achieved. 

The Head of IT will demonstrate visible leadership and provide expert advice to continue the development of IT provision, knowledge and digital capabilities across the organisation. The post holder will work collaboratively with a range of internal and external stakeholders to maintain our IT systems and support, including all aspects of IT and cyber security. Cranstoun currently holds ISO 27001 (Information Security Management System), Cyber Essentials and completes the NHS Data Security and Protection Toolkit. You will support our two internal IT roles and effectively manage our managed service provider who are providing ongoing day-to-day support for all our IT users.The role incorporates wider responsibilities that include supplier management and purchasing in relation to IT. 

This is an opportunity to make a difference and lead the future work of our IT service. 

How to Apply:

For more details and to apply, please visit our website via the apply button.

Please quote the appropriate Job Ref in all correspondence.

Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Closing date: 7 September 2026.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work. 

Registered Charity No: 1061582

Are you a in a strategic business development role with a passion for purpose-driven work? Do you thrive on creating change, building high-performing teams, and developing innovative approaches to generating sustainable income?

We are seeking an exceptional individual to lead the creation of a new income-focused function within our organisation. This is a unique opportunity to reshape and develop a team from the ground up, influence organisational strategy at the highest level, and help secure the resources needed to maximise our impact on the communities and people we serve.

As ourDeputy Head of Income Strategy and Growth you will play a pivotal role in strengthening the organisation's financial sustainability and supporting our long-term mission. Working alongside senior leaders, you will develop and deliver a comprehensive income strategy that brings together fundraising, partnerships, grants, corporate partnerships, and other income-generating opportunities.

You will lead a team through a period of transformation, creating a clear vision, developing capability, and embedding a culture of innovation, collaboration, and continuous improvement.

 

Key information:

· Hours: 37 hours per week (possibility of condensed hours)

· Work pattern: Monday to Friday 9 to 5pm (flexible and hybrid working)

· Salary: £42,630.00 - £46,182.50 (pro rata for part time)

· Location: Suffolk (Ipswich, Felixstowe, Saxmundham or Bury St Edmunds)

· Transport: Driving licence and own transport is essential as travel will be required between sitesand around Suffolk

· Contract type: Permanent

 

About You

We are looking for an inspiring leader who combines strategic thinking with a commitment to making a difference.

You will have:

• Experience leading teams through change, transformation, or restructuring.
• A strong record of delivering income growth, fundraising success, business development, or strategic partnerships.
• Excellent stakeholder engagement and influencing skills.
• The ability to balance commercial thinking with organisational values and social impact.
• Strong leadership capabilities with experience developing and motivating teams.
• Excellent analytical, planning, and problem-solving skills.
• A passion for the nonprofit sector and a commitment to helping people and communities thrive.

Key Responsibilities

• Lead the redesign, development, and growth of a newly structured income generation team.
• Develop and implement an ambitious income strategy aligned with the organisation's mission and strategic priorities.
• Identify and develop sustainable income opportunities across fundraising, grants, trusts, corporate partnerships, commissioned services, and other revenue streams.
• Build strong relationships with donors, funders, partners, stakeholders, and supporters.
• Use data, market insight, and sector intelligence to influence organisational decision-making.
• Drive innovation and explore new approaches to income generation and supporter engagement.
• Foster a high-performance culture that enables colleagues to thrive and develop.
• Monitor and report on income performance, ensuring resources are used effectively to maximise social impact.
  
  

This is a rare opportunity to shape a brand-new function and leave a lasting legacy within an organisation that exists to make a positive difference.

You will have the freedom to innovate, the influence to shape strategic decisions, and the satisfaction of knowing that your work directly supports our mission and the people who rely on our services.

Why work for Suffolk Mind?

Suffolk Mind is a highly regarded, and established Mental Health Charity serving its communities, right here in Suffolk.

We are committed to supporting the health and wellbeing of our staff and have tailored our benefits package* to support this; we offer:

· 25 days holiday per year plus bank holidays as standard– increasing to 30 days with length of service (pro rata for part time employees)

· Your birthday day off

· An option to buy or sell annual leave

· Health and dental care insurance plan

· Occupational sick pay scheme

· Pension scheme

· Blue Light Card – offering discounts on 100’s of retailers both in store and online

· Monetary reward for length of service

· Refer a friend scheme

Plus, internal wellbeing courses, opportunities for training, flexible and hybrid working options, excellent support and job satisfaction.

If you are excited by the prospect of building teams, creating sustainable income, and helping a purpose-led organisation achieve its ambitions, we would love to hear from you.

For more information, please make sure you visit the vacancies page on our website and download the full job description and person specification.

Join us and help create a stronger future for our organisation and the communities we serve.

To apply:
Visit our website, from the top menu select ‘get involved’ then ‘vacancies’ in the drop down list.
Attach a CV with cover letter detailing how you meet the job requirements.

JOB CLOSES: Sunday 13th September 2026

Community Fundraiser – East Midlands

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraiser – East Midlands, to join our Income Generation and Development team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Are you able to provide friendly and professional support to fundraisers and supporters?   
• Do you have experience in supporting events or community activities?
• Do you live in our East Midlands region (Derbyshire, Leicestershire, Lincolnshire, Nottinghamshire or Rutland)?

Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack attached below. 

If you have the skills and ambition that we are looking for we are excited to receive your application.  We are really looking forward to welcoming a new member to our team!

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

Closing Date: 06th September 2026

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

The Research & Evaluation Officer, Children and Young People is part of the Research & Evaluation team with a focus on supporting authentic co-creation and young people’s engagement. The role supports the Head of Research & Evaluation and Reading Rewired project team, as well as our programme teams supporting children’s and young people’s reading, in exploring methods of engaging more young people in reading and demonstrating the value, reach and impact of the Charity’s work in the delivery of reading-related benefits.

Travel across England will be required as part of this role, with some co-creation sessions expected to take place during the evenings or at weekends, depending on scheduling preferences of the young people involved in the project.

Purpose of the post

The Research & Evaluation Officer, Children and Young People role will deliver co-creation activity with young people aged 10-16, related to the Arts Council England (ACE)-funded new Reading Rewired project, which aims to develop young people’s reading engagement in libraries. As part of this activity, the role will:

·Work with The Reading Agency, Libraries Rising, immersive digital creative studio RamJam and nine library authorities across England to develop youth-led approaches to reader development in libraries, to enhance young people’s skills, reading engagement and library use, and support library skills and confidence in working with young people.

·Be responsible for championing youth participation across the Reading Rewired project, ensuring young people are central to the design and decision making of the programme. 

This role will also support wider functions across our children and young people’s work, combining a mix of skills and experience including co-production, research, evaluation and programme development. 

What you will do

Co-creation

·Design and deliver co-creation activities with young people aged 10-16 for the new Reading Rewired project, ensuring the project listens and responds to young people, particularly those who are often left out of conversations around reading.

·Facilitate co-creation sessions alongside library staff in nine library authorities across England: Camden, Devon, Kent, Kirklees, Knowsley, Norfolk, North Northamptonshire, Sandwell and Stockton, supporting library skills and confidence in working with young people.

·Work alongside immersive creative studio RamJam to deliver co-creation sessions focused on digital engagement tools (for example, Augmented Reality, Virtual Reality, etc.).

·Analyse data collected through co-creation sessions, producing outputs such as overview reports or presentations of insights to key stakeholders.

·Use insights gained through co-creation to support the development of youth-led approaches to reader development in libraries.

·Remain an advocate for uplifting youth voices within the Reading Rewired project and in relation to the Charity’s wider work with children and young people.

Evaluation support and delivery

·Support with the maintenance of a robust, consistent organisational approach to data collection, programme monitoring and evaluation, ensuring methods and outputs align with Reading Rewired project outcomes and Arts Council England reporting requirements.

·Day-to-day oversight of research and evaluation datasets related to Reading Rewired, including answering queries from and providing support to the project team and our delivery partners.

·Support with the design and delivery of wider organisational research and evaluation and data insight projects, with specific reference to our work with children and young people.

·Support with the delivery of actionable data insights to inform evidence-based decision making around future project development in relation to the Charity’s work with children and young people.

·Handle data in line with The Reading Agency’s data protection, data storage, data sharing, and data collection policies and protocols.

Research

·Support with consultation and qualitative research in relation to wider organisational research and evaluation and data insight projects, with specific reference to our work with children and young people.

·Remain aware of key research developments, evidence and methodologies relevant to the Charity’s delivery of activity supporting children and young people, sharing these with colleagues where appropriate. 

·Contribute up-to-date, reliable content for the research and impact sections of The Reading Agency’s website, newsletters and other external communications, with specific reference to our work with children and young people.

·Contribute to the delivery of an original research programme, as led by the Head of Research & Evaluation, to inform and guide the work of The Reading Agency and raise our profile in this field. 

General Support

·Represent The Reading Agency’s Research & Evaluation team at meetings, events and conferences as required.

·Contribute to internal planning and project development.

·Carry out other projects or duties as may be requested by The Reading Agency management where capacity allows. 

What you will need to know

Qualifications:

·Relevant education, qualifications and/or working experience in the areas of social or qualitative research (including co-creation or participatory approaches), data analysis, or evaluation.

Skills/Knowledge:

·Excellent understanding of appropriate methods and approaches for working directly with young people using co-creation, co-production or participatory approaches. 

·Understanding of systems and process for analysing data plus awareness of effective research tools, in particular designing and delivering appropriate methods for use with children and young people.

·Effective project management skills.

·Strong understanding of safeguarding and experience of supporting teams to adhere to policies as well as supporting risk assessments.

·Competence in Microsoft Office applications and qualitative data analysis platforms such as Nvivo or equivalent.

·Able to deliver results in a highly organised manner.

·Writing skills with the ability to communicate effectively to different audiences.

Experience:

·Experience of delivering co-creation, co-production or participatory and/or action research, including translating data into tangible learnings or outputs. 

·Experience in working with young people from diverse backgrounds, and of facilitating meaningful opportunities for young people to influence decision making, being an advocate for youth voice.

·Experience of working in or liaising with schools, libraries or youth organisations desirable.

·Experience designing questionnaires and surveys, using Survey Monkey or similar platforms, desirable.

·Able to work effectively independently and as a member of a team, where colleagues work in separate locations and communicate via email, Teams and Zoom.

This role is offered on a fixed term contract (12 months) and is subject to a DBS check. To be considered for this role you must have the right to live and work in the UK for your application to be progressed.Unfortunately, we are not in a position to offer visa sponsorship.

Application process

For full details of the recruitment process, please see the application pack on our website.

Job title: Finance and Operations Officer

Manager: Head of Finance

Location:  London

Salary: Starting salary £30,500 (Salary band: £30,500 to £33,500 inclusive of London weighting)

Hours: Full time, 37.5 hours per week

Contract: Permanent

Overall purpose

As the Finance and Operations Officer, you will play a key role in making sure the charity’s expenditure is well managed, accurately recorded, properly authorised and fully auditable. The post holder will have day-to-day ownership of purchase ledger processing, supplier payments, staff and client expenses, payment runs and expenditure controls. They will ensure that all expenditure is coded correctly, supported by appropriate documentation, treated correctly for VAT and recorded in line with internal policies, accounting requirements and funder restrictions.

The postholder will work closely with the Head of Finance and colleagues across the organisation to make expenditure processes clear, efficient and well controlled. This includes supporting staff to understand purchasing, expenses, authorisation and supplier processes, and helping teams to manage spending in line with budgets, funding restrictions and organisational procedures. The role also includes practical operational support, helping to make sure colleagues have the equipment, technology set-up, office resources, basic systems access and clear guidance they need to do their jobs effectively and safely. This will include creating and maintaining guidance that helps the organisation run smoothly, such as office guidance, health and safety information and equipment policies.

You will also be expected to contribute to and uphold our outstanding culture by living and demonstrating our values of being mission-led, welcoming, entrepreneurial and collaborative.

Key responsibilities 

Finance responsibilities — expenditure focus (65%)

· Process purchase invoices, staff expenses and client payments accurately and promptly, ensuring all expenditure has the correct approval, coding, VAT treatment and supporting documentation.

· Maintain day-to-day ownership of the purchase ledger, ensuring supplier accounts are accurate, up to date and reconciled where needed.

· Ensure staff and client expenses are captured and recorded accurately, comply with the relevant expense policy and are paid in a timely manner.

· Prepare supplier, staff and client payment runs ready for approval and payment by the finance team.

· Verify supplier details and changes to bank details in line with finance controls, escalating any concerns or unusual activity.

· Support checks on expenditure completeness, including identifying missing invoices, outstanding approvals, unprocessed expenses and unmatched payments.

· Support month-end expenditure processes, including reviewing expenditure coding, posting accruals and prepayments, and helping to ensure the monthly income and expenditure position is accurate by agreed deadlines.

· Allocate shared costs across cost centres and projects, ensuring expenditure is coded accurately and consistently

· Reconcile expenditure-related control accounts and third-party platforms where relevant, ensuring differences are investigated and resolved promptly.

· Ensure fundraising platform fees are recorded properly alongside income from those platforms.

· Work with budget holders to resolve expenditure queries and improve the quality of coding, descriptions and supporting information.

· Work with the Head of Finance to help colleagues understand purchasing, expenses, authorisation, supplier set-up and other expenditure processes.

· Undertake expenditure control activities, including checking supplier set-up, verifying supplier detail changes, reviewing payment evidence and supporting compliance with delegated authorities.

· Provide support for income processing where needed, particularly where this links to restricted fund expenditure, funder evidence or month-end processes.

· Support year-end audit by preparing expenditure evidence, responding to sample requests and ensuring finance records are complete and easy to trace.

· Support ad hoc finance projects, including improvements to expenditure processes, system changes and policy or procedure updates.

· Maintain and regularly update the organisation’s asset register, mobile phone inventory and user allocation records.

· Identify and implement improvements to finance and operational processes to strengthen controls, improve efficiency and enhance user experience.

· Work collaboratively with operational teams to review outstanding financial items, resolve queries and improve compliance with finance procedures.

Operational responsibilities (35%)

· Act as the secondary administrator for Vodafone services, maintaining user records, managing SIM allocations, coordinating account changes, resolving supplier queries, and reviewing monthly charges.

· Coordinate the procurement, allocation and recovery of company equipment, including laptops, headphones, mobile phones, monitors and other IT assets, ensuring records and costs are accurate.

· Monitor contracts, usage and costs linked to operational platforms, telecommunications and office services, highlighting issues or opportunities for savings.

· Support onboarding and offboarding by ensuring equipment, access requirements and related records are in place, returned or updated promptly.

· Ensure operational records, policies and procedures linked to expenditure, assets and procurement remain accurate and up to date.

· Create and maintain practical guidance, policies and procedures that help the organisation run smoothly, including office guidance, health and safety information and equipment policies.

 Programme Manager (Talent Exchange)

WIG is a non-lobbying membership charity that convenes and develops leaders across sectors enabling collaboration to deliver this growth and prosperity across the UK for the common good. Our vision is a country where cross-sector leaders come together to deliver social and economic outcomes, with the mission to become UK’s leading authority on cross-sector collaboration. For over 40 years, we've convened senior decision-makers across government, business and civil society to drive collaboration, innovation and impact.

We're a small, ambitious team of around 34 colleagues where individual contribution is visible, valued and meaningful. As we continue an exciting period of growth and investment, we're looking for a self-starter to help re-establish and expand one of WIG's flagship offers.

The Opportunity

You will have the skills and ambition to lead the delivery, growth and evolution of WIG's secondments portfolio, including our highly regarded Charity Next programme (which places Civil Service Fast Stream graduates within no-for-profit organisations) . You will play a pivotal role in enabling leaders to build cross-sector experience, via secondments and mentoring to share expertise and strengthen collaboration for the benefit of the UK.

This is a highly varied role combining programme leadership, business development, stakeholder engagement, customer service and commercial accountability. You will have the opportunity to work with senior leaders across government, charities and corporate organisations. It presents an opportunity for you to shape WIG’s talent exchange offer at a time when the government is going through considerable transformation.  

What you will be doing:

• Lead the strategy, delivery and continuous improvement of WIG's secondment programmes, including delivering cross-sector secondment opportunities for senior civil service, business and civil society leaders, placing 2 large cohorts annually of civil service fast streamers into charity secondments and supporting senior cross-sector mentoring brokerages. 
• Build and maintain trusted relationships with senior stakeholders across the civil service, private sector, charity and further education sectors.
• Act as a strategic adviser to hosts and secondees, ensuring successful placements.
• Support governance activity, including the Charity Next Advisory Board.
• Develop compelling proposals, new programme ideas and business development opportunities, aligning to WIG’s mission and Civil Service focus areas
• Capture impact through feedback, case studies and alumni engagement.
• Collaborate across WIG to strengthen the profile and reach of our leadership development offer.
• Drive programme growth, innovation and income generation against agreed revenue targets.

About You

You will be experienced working with multiple customers, able to communicate with people at all levels and in different sectors. You will be inquisitive and energetic and a good listener. You will enjoy working in a relationship-driven environment and enjoys working at the intersection of sectors. You will also be organised and able to manage multiple shifting priorities.

We're particularly interested in candidates who bring:

• Strong programme and/or project management experience, ideally within talent, leadership development, learning, secondments or related fields.
• Experience of working with senior stakeholders, ideally from across sectors. 
• Able to manage budgets, income targets and financial performance.
• Brilliant customer service and stakeholder engagement
• Demonstrable experience in building new strategies and models to drive growth.
• A proactive, resilient and collaborative approach.

We'd Love to See

• Experience of talent exchanges, mentoring, secondments or leadership development programmes.
• A demonstrable interest in policy, current affairs and/or business/civil society

Why Join WIG?

This is an exciting opportunity to shape leadership development on a national scale, working with influential leaders across sectors while helping to build stronger connections between government, business and civil society. You'll join a charity with ambitious growth plans, a collaborative culture and the chance to make a tangible impact on the UK's future leadership landscape. You will also be working alongside a brilliant team. 

#Programme Manager #Programme #Programme Manager #Manager #Talent Exchange Programme Manager #Programme Manager Talent Exchange

Since LRU started campaigning for rent controls in 2024, we’ve secured the support of MPs, trade unions and charities, organised large demonstrations and pushed the issue of rising rents up the political agenda.

The purpose of this role is to work alongside members and other union staff to take our campaigning for rent controls to the next level through a combination of protests, local organising, coalition building and targeting of power holders, landlords and corporations. 

Job description 

This role is varied, and can look different month-to-month.  This job description outlines some activities that you will be doing every month, and some activities that you will only do from time-to-time.

Building collective capacity

• Ensure meetings of the Campaigns Committee are effective and well run.
• Collaborate with the Campaigns Lead and the Collective Disputes Team to support collective disputes by private sector renters to resist rent rises.

• Inputting into staff decisions and LRU strategy discussions

• Taking part in team meetings

• Joining staff working groups when capacity allows

Building leadership

• Providing support to the Resist Rent Rises member team, including by responding to people who get in touch and motivating them to take action, and supporting members through the rent tribunal process, alongside other staff.

• Bringing wider union members into the campaign for rent controls, leading political education around rent controls, and building member leadership in the campaign. 

Building the power of the union

• Conduct regular outreach to London private sector renters experiencing rent rises, through outreach using the resist rent rises website, branch and weekly meetings, door knocking, stalls, and phone banking.
• Grow outreach on resisting rent rises through rent tribunals, in collaboration with branch members in branches and campaigns committee
• Work with members to capture stories and experiences of rent rises, and support renters to tell their stories of rent rises in a powerful way, working with the Resist Rent Rises team, Campaigns Lead, and Campaigns Committee
• Build protests, direct actions, and press coverage of resistance to rent rises, in group and individual cases
• Raise the relevance of rent controls in the press by collaborating with the Campaigns and Comms teams to share renter stories of rent rises

Person specification

Essential 

• Strong interpersonal skills, and the ability build deep, trusting relationships across difference, and including people in distress

• Experience of recruiting and activating people through outreach activities (door-knocking, and street stalls) and 121 organising conversations

• Ability to empower and motivate our members to take action

• Experience of organising workplace or community-based disputes or campaigns, or collective fighting on material issues

• Self-motivated with the ability to prioritise tasks, work to deadlines, both independently and in a team

• Good written communication skills, from experience of different types of writing

• Experience of facilitating meetings or group activities, across differences

• Basic understanding of the housing system

• Enthusiasm for the urgency of rent controls, perhaps through personal experience of unfair rent rises

• Willingness for, and ideally experience with, outreach to renters

• Experience of working with press/media for campaigns

• Ability to hold yourself, and support those you’re organising with, when doing difficult work

• Experience of using digital databases for organising

• Committed to, and able to uphold LRU values and agreed strategies

Desirable 

• Good working knowledge of housing law

• Experience of developing campaigns

• Experience of coaching members or other staff

• Experience of developing and delivering training

• Good knowledge of the organising/ social landscape in London

• Speaking any of the following languages at an intermediate or advanced level – Bangla, Spanish, Arabic, Somali, French, Turkish, Tigrinya

Head of Health and Wellbeing Programmes
Are you a strategic leader with a passion for improving health, wellbeing and life opportunities within local communities? YMCA St Helens is seeking an ambitious and innovative Head of Health and Wellbeing Programmes to join our Senior Leadership Team and lead the development of a growing portfolio of community-based services.

Reporting directly to the CEO, you will lead the design, development and delivery of programmes that respond to community need, including adult mental health services, healthy eating initiatives, social supermarket provision, and education and training opportunities for people aged 16+. Working closely with local communities, the NHS, VCSE partners and other stakeholders, you will drive innovation, impact and sustainable growth across our community programmes.

We're looking for someone with:

• Significant leadership experience within community, health, VCSE, education or related sectors.
• Experience designing and delivering community-based programmes, including mental health provision.
• Experience leading education, training or skills-based programmes.
• Strong understanding of health inequalities and community development.
• Experience building effective partnerships across the NHS, VCSE, education and public sectors.
• Experience of co-production and working alongside communities.
• Strong leadership, communication and influencing skills.
• The ability to think strategically while maintaining operational oversight.

Why join YMCA St Helens?
This is an exciting opportunity to shape and grow innovative programmes that improve lives and strengthen communities. You'll join an ambitious leadership team committed to tackling inequalities, promoting wellbeing and creating opportunities for people to flourish.

Closing date 20-09-2026

Our vision is to bring hope to every one of our patients across London, when they need us most, where they need us most. We’re a charity that works alongside the NHS and our life-saving service is made possible by our supporters.

Building on the strong success of the past two years we have the opportunity to become leaders in innovative philanthropy and to achieve this we’re investing in the right skills and experience to strengthen our talented team and build on a solid foundation, with the ambition to become a world leader in philanthropic giving.

The Head of Philanthropy and Partnerships will provide strategic, commercial and visionary leadership for London’s Air Ambulance Charity’s high-value income portfolio, shaping and delivering an ambitious, insight-led Philanthropy and Partnerships Strategy aligned to the charity’s 15-year strategy. With overall accountability for sustainable and transformational income growth, the role will maximise the financial and strategic value of philanthropy and partnerships, diversify income and identify new opportunities, markets and relationships that can accelerate the charity’s long-term ambitions.

A key focus will be to build a strong organisational culture of philanthropy, bringing together leaders, trustees, clinicians and colleagues to identify and maximise high-value fundraising and strategic partnership opportunities. The postholder will lead and develop a high-performing philanthropy and partnerships team, fostering a culture of ambition, accountability, commercial discipline, innovation and continuous improvement, while building trusted relationships that deliver lasting value for the charity and the communities it serves.

We’re looking for an ambitious, commercially astute and highly credible relationship leader who can help us take our philanthropy and partnerships programme to the next level.

You may come from a senior philanthropy, corporate partnerships or fundraising background, or from a commercial environment such as business development or strategic relationship management. What matters most is your ability to build influential relationships, identify and develop opportunities, translate them into compelling propositions and deliver sustainable growth and impact.

If you’re a strategic relationship leader who knows how to turn opportunity into growth, bring people with you and use your commercial expertise to create meaningful social impact, we’d love to hear from you.

Our benefits 

Working environment

• Hybrid working for most roles, with time split between our offices at Mansell Street or The Royal London Hospital and remote working
• Flexible working arrangements for most roles, with a 35-hour working week (for full-time employees) and core hours of 10:00-16:00
• A collaborative culture built around our values: compassionate, courageous and pioneering
• Access to a variety of learning and development opportunities to support your career growth
• A commitment to equality, diversity, inclusion and belonging, supported by our employee-led network, All Inclusive.

Supporting your wellbeing

• 27 days of annual leave plus bank holidays (pro rata for part-time employees)
• Additional office closure between Christmas and New Year, giving you an extra three days leave each year
• Additional annual leave awarded for long service
• One day's paid moving leave each year
• One day's paid volunteering leave each year to support causes that matter to you
• Compassionate leave
• Enhanced sick pay, providing up to five weeks full pay in a rolling 12-month period from day one of employment
• Access to a free and confidential Employee Assistance Programme, offering support for emotional, financial and legal matters, plus a wellbeing app.

 

Supporting your financial wellbeing

• Generous pension scheme with a 10% employer contribution when you contribute 5%
• Medicash health cash plan, helping you claim back the cost of everyday healthcare expenses
• Access to a wide range of employee discounts through sites including Blue Light Card, Health Service Discounts and Perks at Work
• Season ticket loan
• Cycle to Work scheme.

Supporting your family

• Enhanced maternity pay, offering company maternity pay at 75% of your annual salary for weeks seven to 26 of maternity leave
• Life assurance cover equivalent to four times your annual salary.

This job empowers our automotive family to live their best life by being the first point of contact for individuals seeking support. The role provides high quality information, advice and guidance, helping individuals to identify solutions, access appropriate services to improve their wellbeing, and make a positive change in their lives through a person centred approach.

Job Overview

· Act as the first point of contact for individuals accessing Ben's services, delivering a professional, compassionate and person-centred experience.

· Identify needs, provide information, advice and guidance, and practical support across a range of wellbeing issues.

· Manage all enquiries, ensuring timely intervention, effective signposting and referrals to internal and external services.

· Identify when urgent/critical intervention is required following SASH or Safeguarding processes.

· Work collaboratively with colleagues and partner organisations to ensure individuals receive coordinated and impactful support.

 

Key responsibilities:

· Deliver high-quality information, advice and guidance (IAG) that enables individuals to make informed decisions and access appropriate support.

· Conduct thorough, person-centred assessments, identifying risks, vulnerabilities and safeguarding concerns where appropriate.

· Manage enquiries effectively, ensuring support is delivered within agreed service standards and timescales.

· Maintain accurate, timely and confidential records on Ben's CRM system.

· Provide effective referrals and handovers to Case Management, Specialist Services and external partner organisations.

· Refer / signpost individuals where relevant to access welfare benefits, statutory services, financial assistance and community-based resources.

· To keep abreast of changes in legislation of Welfare Benefits and Statutory Provisions.

· Promote safeguarding best practice in line with Ben’s Safeguarding and Suicide and self-harm policies at all times,

· Build and maintain positive relationships with referral partners, external agencies and stakeholders.

· Contribute to service development through sharing feedback, identifying trends and suggesting improvements.

·  Support the delivery of excellent customer service, ensuring every interaction is professional, empathetic and responsive.

This job description is not intended to be an exhaustive list of responsibilities and will be regularly reviewed and amended as necessary.

Our Values

· Passionate

· Respectful

· Inclusive

· Driven

· Empowered

 

Job Specific Competencies

 

Technical knowledge:

· Understanding of Information, Advice and Guidance (IAG) principles and practice.

· Understanding of statutory services and community support provision.

· Knowledge of safeguarding legislation and best practice relating to vulnerable adults and children.

· Experience using CRM systems and maintaining accurate case records.

· Good understanding of data protection, confidentiality and GDPR requirements.

· Proficient in Microsoft Office applications and digital working practices.

Skills:

· Excellent communication, listening and interpersonal skills.

· Ability to manage a varied workload and prioritise competing demands.

· Strong problem-solving and decision-making abilities.

· Strong organisational and time-management skills.

· Ability to build effective relationships with individuals, colleagues and external stakeholders.

· Resilient, empathetic and customer focused.

 

Qualifications required:

· Level 2 Information, Advice and Guidance qualification or willingness to work towards.

· GCSE (or equivalent) English and Mathematics.

· Commitment to ongoing professional development.

Experience required

 

Essential:

· Experience working in a customer service, helpline or support environment.

· Experience working within community support, social care, welfare, advice or guidance services.

· Experience supporting individuals using a person-centred approach.

· Knowledge and experience of safeguarding vulnerable adults and children.

· Experience of working with confidential and sensitive information.

· Experience using case management or CRM systems.

 

Desirable:

· Experience working within a charity, health and wellbeing, social care or not-for-profit environment. .

· Experience managing your own caseload in a holistic manner

· Experience of completing needs assessments

· Understanding of welfare benefits and statutory support services.

· Experience developing relationships with partner agencies and external stakeholders.

This job is suitable for someone who…

 

 

· Shares our ambition to save the lives of our automotive family, with a passion and commitment to using data and insights to make a positive difference to people’s lives

· Is proactive and enjoys interacting with people. 

· Has values which align with the organisations core values and is committed to upholding high standards of integrity and accountability.

· Is passionate about people and their importance in making an organisation successful.

· Has empathy with Ben’s mission, vision and values.

· Can be supportive and inclusive to all team members in Life Coaching and the wider team at Ben.

· Is professional, supportive, and inclusive to all individuals accessing support.

· Can hold appropriate professional boundaries.

· Will engage with continuous professional development and maintain professional registration or membership (when applicable), to improve knowledge, develop self-awareness and enhance professional skills.

· Seeks to enhance and continuously improve self and the services we provide.

· Is flexibility and be adaptable.

· Is conscientious and motivated to deliver to deadlines.

· Is creative and take a solution focused approach.

· Is open and honest and demonstrate integrity.

· Has a desire to help and support others.

· Is approachable.

· Is passionate about the services we deliver.