Supporter care manager jobs
We have an exciting and rewarding opportunity to join the Phoenix Futures team as a Therapeutic Worker at our Specialist Family Residential Service, Sheffield.
Are you passionate about supporting families with the guidance and support their need to live within the community and thrive as a family? We are recruiting for a Therapeutic Worker to join our specialist Family Residential Service in Sheffield. The service provides drug and alcohol recovery support for parents and their children in a residential setting.
The Role
Your role in our therapeutic community will be key. You’ll manage a caseload, assess the people who use our service and manage their care plans. It will mean developing and applying a range of therapeutic approaches to meet their individual needs, whether that’s employment, education, health, or their ability to interact socially. You’ll be the one who sees that everything is coordinated from the moment they’re referred to us to the time that they leave.
As a Therapeutic Worker, you will support individuals accessing the residential rehabilitation programme to achieve outcomes that help create long-term recovery. Using the Therapeutic Community “community as method” model you will empower individuals, families and communities to be confident about recovery.
You will support the day to day running of the therapeutic community, ensuring service user needs are met and the best possible care is provided in an environment that promotes a culture of recovery in line with a recovery orientated system of care and the Quality Principles. Managing a service user case load, providing end-to-end care co-ordination from admission to discharge planning ensuring care plans meet the needs of both service users and stakeholders. Whilst also being confident to deliver therapeutic groups, activities, and specialised interventions in accordance with the TC manual and the needs of the service.
Previous experience is desirable, however not essential. Support Workers come from many different backgrounds and experiences, and you may have the skills required. We are seeking dedicated individuals, based on your values, willingness to learn new skills and the compassion to deliver the best service possible to our residents.
This is a full-time role, working an average of 37.5 hours per week. You will be expected to work a 6-week rolling rota which includes evening and weekend working.
The service is based close to Eccelsall Road/Sheffield Hallam Collegiate Campus area of Sheffield, it is easily accessible. Situated in a large Victorian Building, fully refurbished in 2022, there is free on-site parking as well and is also easily access by multiple bus routes.
Click here and you can do a full virtual tour of the building and service here
About You
You will need:
- An understanding of the complex issues presented by individuals within drug and alcohol recovery.
- Experience of working with families, and individuals in the substance use sector or related field.
- The ability to be innovative and be flexible in order to meet the needs of the service.
- Be able to work effectively with multi-agencies, whilst maintaining the excellent reputation of the service.
- Knowledge of adult and child protection and safeguarding essential as you will be working with vulnerable families in a residential setting.
If you feel you are the right person with the necessary experience and passion, please apply.
Your Rewards
- 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days) (pro rata).
- You will be paid £24,637 per annum
- Benefits including season ticket loan, pension scheme and life assurance.
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities.
- Continuous training and career development via PXL our dedicated learning management system.
- Opportunity to complete the Care Certificate, a robust induction to roles in health and social care developed by Skills for Care and Health Education England.
- Access to a 24/7 Employee Assistance programme including telephone and online access.
About Us
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.
Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.
We work with local authorities, other charities, and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing. We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families, and communities to recover from drug and alcohol dependency.
This opportunity is at our unique, specialist family service, one of very few in the UK.. A place where parents addicted to drugs or alcohol come with their children to change their lives and determine their futures.
Other organisations may call this role or similar; Therapeutic Community Worker, Substance Use Practitioner, Substance Use Worker or Recovery Worker.
We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a short face to face interview. All details will be provided in advance so that you can feel adequately prepared and we can support you with reasonable adjustments as required.
We use our expertise to support people in their personal recovery and to improve their lives.

The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for a Housekeeping Assistant to join our Housekeeping Team working mornings. As a Housekeeping Assistant, your role will be supervised by the Housekeeping Supervisor and will report the Housekeeping Lead.
Staff benefits include shuttle bus, and more… Read more below
Role Requirements
Your role will be to provide a high standard of housekeeping and accommodation service across site. You will provide excellent levels of cleanliness that are consistent throughout the site.
As part of the site services team the role holder will be expected to liaise with managers and staff across the Trust. The role holder is expected to work closely with the other members of the facilities team and assist in covering in the laundry, in the deep clean team or other works as and when required.
You will be a natural and enthusiastic housekeeper working not only as part of a team but also individually. This is a chance for an outstanding candidate to make a significant and lasting difference to the lives of thousands of children and families.
Interview Date: Week commencing 6th April 2026
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
A Rocha UK is a unique Christian nature conservation charity that mobilises Christians and churches to care for the natural world. We equip and inspire Christians to enjoy, nurture, and defend nature; and we run the Eco Church and related eco denominational schemes, such as Eco Dioceses. Our Conservation work is a core component of the project portfolio at A Rocha UK. We manage our own nature reserve at Foxearth Meadows in Essex and manage the Partners in Action programme, which consists of a network of over 60 organisations and sites managing over 20,000 acres of land for nature. The conservation team is also responsible for oversight of our scientific work and related data. Currently we are working on a trial scheme to assess climate resilient tree planting techniques at four locations around the UK.
Purpose of role:
This role will make a significant contribution to the efficient running of the Conservation Department by supporting the Head of Conservation in their leadership of the programme and the wider Conservation team in the smooth running of the Partners in Action programme. This year A Rocha UK will be undertaking a strategic review of our conservation work and the Conservation Team Administrator will play a role in supporting the admin function behind the review process. The post will play a key role in the facilitation of good communication between the Conservation Team and other departments, to ensure efficient and effective joint working. The successful candidate will possess good organisational skills, with excellent teamwork skills, and discretion in handling confidential information.
Please see the attachment for full responsibilites. For more information on our organisation, please visit our profile.
The client requests no contact from agencies or media sales.
At Yada we provide an outreach service across coastal west Sussex that supports women impacted by sexual exploitation. Our outreach team is warm, friendly, approachable and trauma informed. As a team we are passionate about reducing the risk of sexual exploitaton, supporting women impacted by it and educating our community on the risks of sexual exploitation.
Applicants should send an up-to-date CV along with a cover letter by midnight 23rd March 2026.
Yada's vision is to see a world with no place for sexual exploitation, where women can live life free from abuse, stigma and violence.
The client requests no contact from agencies or media sales.
Health and Safety Advisor
Salary: Band 6 £39,775.77 - £52,452.55 per annum
Contract type: Permanent, full-time (37.5 hours per week)
About the job role
We have an exciting opportunity for a Health and Safety Advisor in our Estates team at St Joseph’s Hospice. We are looking for someone who has experience in managing and supporting the implementation of health and safety across an organisation. There will be a wide range of responsibilities from policy to the operational level. Activities range from office- and shop-based staff to health workers, outreach workers, and a small maintenance team.
THE INDIVIDUAL
- We are looking for a candidate with an established career in the H&S field.
- You should be a self-motivated and proactive person who can hit the ground running.
- You will need the ability to balance competing priorities in a fast-paced working environment.
- You should have the drive and tenacity to get the job done to a high standard.
Where you’ll work
St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.
Our specialist palliative care services — delivered at home, in our in-patient unit, and through out-patient clinics — are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.
PLEASE NOTE: Although you will be working in a hospice setting, this position does not cover medical health and safety responsibilities.
Please provide a supporting statement (no more than two sides) that sets out why you think this role is the right move for you and how you meet the knowledge and experience criteria in the person specification. Please note, it is essential that you provide this statement as it will be used as a basis for shortlisting.
Why work for us?
- 27 days holiday plus public holidays, increasing up to 33 days with service
- Subsidised café and early access to retail sale events
- Season ticket/Welfare loans
- Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
- Santander cycles discount and cycle to work scheme
- Health Cash Plan and access to the EAP services
- Join St Joseph’s team and find out more!
To apply, please visit our dedicated recruitment page via the apply button.
Closing date: 8 April 2026.
Interview date: 16 April 2026.
The interview process will consist of the following: a test in a controlled environment, a 5 to 10-minute presentation, and a panel interview.
We are an equal opportunity and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
The Digital Transformation Officer will support CCT’s strategy with the replacement/upgrade of its current digital information systems with a new fit for purpose digital environment and manage the Trust’s move to this new environment.
The Digital Transformation Officer will work with all teams within the Trust, across all levels of the organisation, assisting with implementing CCT’s Digital Transformation Strategy. They will be responsible for the day-to-day tasks involved in populating and documenting the system and the supporting infrastructure as it develops.
As the Digital Transformation Officer, you will play a pivotal role in supporting CCT’s strategic objectives by collaborating with cross-functional teams that leverage agile methodologies, data-driven approaches, and digital technologies. A key focus of the role will be addressing the behavioural and cultural factors that influence the success of digital transformation— using structured engagement, training, and communication approaches to support adoption of new systems.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on 15th April 2026.
The interviews will take place in Northampton on 24th April 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, credit, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.
Ready to use your HR expertise to make a meaningful impact? As an HR Business Partner at MSI UK, you’ll play a pivotal role in driving organisational performance, improving the colleague experience, and contributing to a culture where people truly thrive.
Contract: Permanent, Hybrid
Hours: 35 per week, Monday–Friday
Salary: £42,213.23 – £51,078.01 (dependent on experience and location)
What You’ll Be Doing
In this influential role, you’ll partner closely with senior leaders and stakeholder across your designated region, providing expert HR guidance and enabling them to deliver on our organisational goals. You will:
- Deliver strategic HR initiatives aligned with MSI UK’s mission and values
- Lead on employee relations, ensuring a high‑quality, values-led and legally compliant approach
- Shape people policies and programmes that build culture, capability and engagement
- Drive HR service excellence, contributing to a collaborative, high‑performing HR team
You’ll be a visible, proactive partner—supporting managers, coaching colleagues, and helping create the conditions for success.
About You
You’re an experienced, people-centred HR professional—ideally CIPD Level 7 qualified—with a passion for making a positive impact. You’ll bring:
✔️ Significant HR and employment law knowledge
✔️ Advanced experience leading complex employee relations matters
✔️ Excellent communication skills and confidence using HR systems
✔️ A high level of discretion, integrity, and self‑motivation
✔️ The ability to work autonomously while building strong relationships
Why You’ll Love Working With Us
We’re committed to supporting, developing and recognising our people. When you join MSI UK, you’ll benefit from:
Financial Benefits
- Competitive salary
- Up to 5% employer pension contribution
- Fast expense reimbursement (within 10 days)
Work–Life Balance
- 25 days annual leave + an extra day for your birthday
- Buy and sell annual leave scheme
- Family‑friendly policies
Rewards & Perks
- Long‑service recognition
- Discounts at 4,000+ retailers through Blue Light Card
Health & Wellbeing
- 24/7 GP access
- Employee Assistance Programme
Career Development
- Paid learning and development opportunities
- Accredited apprenticeships
- Clear pathways for career progression
Ready to Make an Impact?
If you’re passionate about improving colleague experience and enabling organisational success, we’d love to hear from you.
Apply now and help shape the future of HR at MSI UK.
We’re proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.
MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.
We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Oxford Hospitals Charity is seeking an approachable, proactive, and personable individual to join our Hospital Engagement Team in a job-share role, working across the Oxford University Hospitals NHS Foundation Trust to make a tangible impact on the lives of patients and staff.
This role is offered as a job share, with each postholder working 18.75 hours per week, alongside a colleague who is already in post. As a Hospital Engagement Officer, you will be a key link between the charity and our hospitals, meeting, motivating and inspiring patients, visitors and staff. Based primarily at the Charity Hub desk in the John Radcliffe Hospital, this varied and rewarding role will make the most of your skills in customer care and relationship-building. Whether speaking to new NHS staff at weekly staff inductions, inspiring visitors to support the charity through fundraising, or working alongside our incredible team of volunteers, you will play an important role in raising the profile of Oxford Hospitals Charity across our hospital sites. Working closely with your job share partner, you will ensure a collaborative and consistent approach to engaging with our hospital communities.
As a job-share, the preferred working pattern for this post is two full days (8:30-4:30 worked between Monday and Friday) and an additional half day. Alternative working patterns will be considered. Please indicate your preferred working pattern in your cover letter.
The closing date for this role is Wednesday 15th April at 5pm and any interested candidates should apply by sharing their CV and a covering letter detailing why they are suitable and their preferred working pattern.
We request no contact from agencies please.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Carers UK’s vision is to create a society that recognises, values and supports carers. As the leading national charity for unpaid carers, we exist to make life better for carers, however caring affects them. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.
About the role
We recognise the value of social media in communicating with all our audiences; whether unpaid carers or their friends and families, employers, politicians, service providers, supporters and all those people who may become a carer for a partner, family member, friend or neighbour and will need information, support, and to know that there are people working to make their lives better.
This role works with colleagues across the organisation - but also in partnership with external organisations and agencies, with targets set for engagement (and other indicators of the success of our campaigns). We're working on multiple campaigns simultaneously; whether that's Carers Week, campaigns to influence changes to the law to better support carers, encouraging unpaid carers to join us as members, updating on activities in the devolved nations or getting people to fundraise for Carers UK. And we use a mix of owned, earned and paid communications to drive engagement in a challenging and crowded environment in order to get our messages to cut through. It's a busy, but varied role, in a supportive and collaborative team.
About you
Working within the communications and marketing team, you'll be confident in managing our social media accounts (we have many), ensuring we're using platforms to get our messages out to both wide and targeted audiences with engaging and timely content.
You'll be happy using tools for social listening, interacting with our audiences and building our reach. You'll be familiar with key metrics for social engagement and will be reporting back to colleagues and other stakeholders - and using this data to constantly improve our communications.
You'll be skilled in writing longer form content for our members' magazine, Caring, proof reading articles, posting content on our websites, creating graphics and making sure our content is engaging, audience focused and dynamic. Oh, and you probably know your way around an emoji set and are not scared of a well timed pun. We're a small but effective communications team and pride ourselves on getting stuck in and supporting each other when we need to deliver big on fast moving projects, so you'll need be able to juggle lots of demands while recognising the importance of always hitting deadlines.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.
The closing date for applications is 5pm, Tuesday 7 April.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing as we receive applications.
Carers UK may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support for and implementation of the Branch’s strategic and service delivery plans
- Supports the Branch Director and Board of Trustees to ensure that the charity meets its governance responsibilities.
- Supports the development and delivery of the Branch Management team’s strategic and service delivery plans in pursuit of the vision, mission, and values of Samaritans and to meet Central London Samaritan’s objectives.
- Supports the development and delivery of a successful fundraising strategy that supports the organisation’s goals and contributes to its sustainability.
- Supports the Treasurer in the management of Central London Samaritans budget to ensure financial resilience.
- Contributes to the development of external and internal relationships and communications, raising the profile and reputation of CLS in support of the organisation’s charitable aims.
- Contributes to the overall effectiveness of the organisation in ensuring to 24/7 availability to callers.
Provides leadership and line management to the staff team including the following functions:
- External relations and outreach
- Fundraising
- Recruitment and training of new volunteers
- Volunteer rota and support
- Facilities and Office services
- Other areas of responsibility that may from time to time be established.
Main Responsibilities:
Governance
- Support the Director and Board of Trustees to ensure that the charity meets its governance responsibilities.
- Ensure appropriate presentation and reporting on the progress of the organisation and on all matters relevant to the discharge of its charitable responsibilities.
- Provide in a timely and appropriate manner information that will assist the Trustees in carrying out their responsibilities.
- Monitor changes to statutory requirements on behalf of and in consultation with the Trustees and working with the Trustees and Directors to ensure compliance.
- Lead on all areas of Data Protection across the branch including policy development, revision, and implementation.
Financial Management & Fundraising
- Support the Treasurer in the preparation of the annual operating budget for agreement by Trustees.
- Manage the budget on behalf of and in consultation with the Director, Treasurer and Trustees
- In consultation with the Treasurer and other trustees, set an annual fundraising target.
- Support the development and implementation of a strategy for raising income to meet the needs of the organisation.
- Manage project and area budgets with relevant staff and volunteer leads.
Support for and implementation of the Branch’s strategic and service delivery plans
Support the Director and wider Branch Leadership Team in setting the culture and vision for the organisation that will enable staff and volunteers to understand what is expected of them and perform to the highest standards.
- Work closely with the Director and Branch Leadership team to deliver branch strategy and specific services.
- In conjunction with volunteer leads, manage the delivery of the organisation’s restricted funded programmes ensuring project milestones, timescales and financial imperatives are fully met and supporting growth in line with the organisation’s charitable aims.
- Work with the Governance Working Group to implement and manage the organisation’s operational policies and procedures.
- Input into to research and planning of new branch initiatives.
- Monitor changes to national Samaritans policies and guidelines, alerting Directors, and Trustees as appropriate
Line Management
- Work with Trustees and Directors to support the Branch Team to deliver the branch’s volunteering, outreach and fund-raising strategies
- Provide effective line management and leadership to the staff team by managing all aspects of staffing, including recruitment, setting objectives and managing performance.
- Line manage the Business Support Officer, Volunteering Coordinator, Recruitment and Training Coordinator and Fundraising and Events Officer, Trusts and Foundatons Officer and other roles that may from time to time be established
- Act as a role model to staff and colleagues by demonstrating exemplary standards of behaviour, a positive attitude, and high levels of personal performance.
- Identify and develop talent within the team that can be fostered, offering opportunities for personal and career growth where appropriate.
- Work with the Branch Leadership Team to support all staff activities.
Communications
- Work with the Director and Deputy Director for Communications and relevant staff members to support delivery of the branch Communications Plan. This will include coordinating internal and external communications as well as maintaining good relationships with volunteers, partners and other Samaritans branches and the Samaritans Charity.
- Maintain relationships with the Samaritans Central Charity in relation to media activity.
- Work with Director to ensure the Branch is represented on suicide prevention partnerships and involved in strategies with local councils and other organisations within the seven boroughs covered by the branch.
- Work with Branch Leadership Team to ensure the Branch is appropriately represented the branch at external events.
Facilities and Office Management
- Oversees the management of the building on behalf of and in consultation with the Trustees and the Office Manager
- Take overall responsibility for the contracting of services to the organisation
- Take responsibility for compliance with Health and Safety Regulations
Hours of work
1. The basic hours of work are 35 hours per week, spread over five working days. There will be a need to work some evenings and weekend days, so flexibility is essential. The core responsibilities and duties should be carried out during weekdays.
2. The amount of out of hours work will be agreed with the Director on an on-going basis. Time off in lieu will be allowed in agreement with the Director and in line with the current European Working Time Directive.
Limitations
This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time- to-time in the lights of changing circumstances and in consultation with the jobholder.
The jobholder will be required to work within the rules and regulations of Samaritans and accept the authority of the Director, who has discretion to delegate authority to the job-holder and to withdraw it.
Equal Opportunities Policy
Central London Samaritans is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. It is therefore Central London Samaritans' commitment to provide equal opportunities in employment and we will not unlawfully discriminate against job applicants, employees of the Company, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex, or sexual orientation.
Requirements
- Graduate or equivalent by experience
- Relevant postgraduate qualifications
Skills and abilities
1. Proven ability to manage a work programme, which involves managing, mentoring, and developing staff.
2. Ability to work to tight deadlines in managing a variety of tasks simultaneously in ways that ensure key objectives are met.
3. Work effectively with a range of different stakeholders, including paid staff, volunteer directors, volunteers engaged in service delivery, third party organisations and users of the services.
4. Strong communications skills, both oral and written, especially in matching style/language to audience being targeted.
5. Ability to research and develop reports at a senior level.
6. A self-starter who has the ability to develop and implement innovative solutions to both new and existing challenges.
7. Proven ability to assimilate/summarise complex information and to familiarise themself quickly and confidently with key issues.
8. Ability to build effective relationships, especially with organisations operating near people in distress, other helping agencies, and healthcare professionals.
9. Ability to enthuse and motivate paid staff and volunteers.
10. Good financial management skills –evidence of leading and managing a budget.
11. High level organisational delivery skills.
12. Proven ability in managing staff who report to others for task management purposes, such as in a matrix structure.
Experience
- Experience of working with volunteers and paid staff
- Experience of financial planning and management, including budgetary control.
- Experience of implementing systems to comply with relevant legislation, including that on data protection, freedom of information, and health and safety.
Project management knowledge and skills.
1. Experience of working in a charity or not-for-profit helpline service, ideally like that of Samaritans
2. Experience of issues affecting London government
3. Experience of working with Boards of Trustees
Knowledge
- Sound general working knowledge of IT
- General knowledge of business management
- Experience and understanding of managing / developing teams.
- Knowledge of advanced IT and telephony, such as those required by Samaritans.
- Understanding of the policies and principles followed by Samaritans.
- Understanding of the rules and regulations, as overseen by the Charity Commissioners, by which Samaritans are bound.
- Knowledge of voluntary sector in terms of high-level policy decisions, structures and influences through government, small charities and local community organisations
Personal qualities
1. Intellectually strong, applying a structured approach to work.
2. A flexible and co-operative team approach, which is respectful of the ideas and expertise of others.
3. Adaptable to change, while being able to work unsupervised.
4. Able to use initiative, assessing and adjusting to changing work priorities.
5. Affinity with charity’s goals and values
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Recovery Worker
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Job Title: Recovery Worker
Location: West Ealing - Step free access available
Salary: £27,000
Shift Pattern: 37.5 hours per week on a rolling rota between Monday to Sunday varying shifts from 07:30 - 16:00 or 13:30 - 21:00. You may be required to work outside these hours as per service requirements.
About the Role
We're hiring a Recovery Worker to join our team based in Ealing. In this role, you will support adults experiencing loneliness, isolation, and mental health challenges and providing pathways, support, and appropriate interventions that will enable successful resettlements, and deliver to achieve safer, integrated communities for our stakeholders. Marron House has 18 bed spaces and we provide personalised support around daily living skills such as budgeting, shopping, cooking, reminders to take medication and developing a structured weekly routine.
As a Recovery Worker, you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. You will do this through a combination of producing tailored support plans, activities, and partnership working. You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Key Responsibilities Include:
- Lone working is part of the role, but you’ll always have a supportive team around
- Support residents with taking their correct medication as required
- Keep support plans updated on our online portals as appropriate
- Initiate appropriate interventions to prevent crisis or other risks.
- Ensure service responsibilities and requirements are carried out effectively.
- Ensure all participants understand their rights and responsibilities.
- Develop, participate in, and encourage participants to participate in the running and development of various projects and activities.
- Empower participants to make decisions to take control over their lives, by creating an enabling environment.
- Provide advice, information, guidance, and life skills training to participants as required.
- Recognise signs of deteriorating mental health, physical health, or other health implications
About You
We're looking for a compassionate, motivated, and proactive individual with a commitment to delivering high quality, person centred mental health support. You will be knowledgeable of mental health and have an understanding and experience in how to support those who struggle. You thrive in fast paced environments and adapt well to changing situations, maintaining a non judgmental and trauma informed approach. Your ability to build meaningful, effective relationships with people from diverse backgrounds, while respecting and promoting equality, diversity, and inclusion, sets you apart.
- Previous professional or lived experience supporting people who suffer with Mental Health
- Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
- Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We're recruiting an Operations Officer to lead the foundation’s office management and outsourced IT functions, support cross-team administrative needs, support key compliance tasks, and to manage operations special projects. This role works closely with all members of the staff team. It is an operations management, project management, and administrative role. The foundation is in an exciting period of growth, and this position represents a key investment in our organisational infrastructure.
Please see the attached recruitment pack for more details.
The Access to Justice Foundation is the UK’s only national charity solely focused on providing funding and support for access to legal advice.
The client requests no contact from agencies or media sales.
Purpose of the job
Reporting to the Grants Manager, you will create a positive impact on young people across the UK by supporting the distribution of unrestricted multi-year grant funding delivered as part of our evolving offer to unlock youth work for all young people. Working with the Grants Manager, you will ensure we deliver at a high quality consistently.
Key responsibilities
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Support the Grants Manager to deliver our evolving grants and capacity building provision to the youth sector; bringing together our work to ensure a streamlined offer
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Support the grant making process including communications and outreach; application, selection, awarding, distribution, monitoring and evaluation working with the relevant departments.
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Maintain and develop grant management processes through our grant management system, Microsoft Dynamics, and working in partnership with colleagues in Charity Services.
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Develop and maintain processes for creating application forms on our Grant Management System, informing applicants of decisions and tracking grant disbursements.
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Manage applications for funding through our grant management system and provide direct technical support to applicants.
Experience We're After
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Grant management and distribution experience
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Experience in management and development of grant management systems and CRMs
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Experience of quality assurance and due diligence
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Understanding of grant-making principles in participatory and equitable grant-making
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Monitoring and evaluation experience and an understanding of the importance of data in decision making
Why work at UK Youth?
UK Youth is a leading charity that exists to widen the reach and deepen the impact of youth work.
We support a network of thousands of youth organisations across the UK to improve young lives every day.
At the same time, we are transforming the policies, investment, and ideas needed to future-proof youth work and outdoor learning for generations to come.
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We back youth work leaders with the evidence, connections, and investment they need to thrive.
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We keep youth work effective with research, large-scale pilot programmes, and professional development initiatives.
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And we work with young changemakers to inspire lasting change in the attitudes of the public and funders.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: Friday 27th March 2026 at 23:59 (Midnight)
Provisional Interview Dates: 9th & 10th April 2026
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
The client requests no contact from agencies or media sales.
Job Title: Senior IDVA (Independent Domestic Violence Advocate)
Hours: Full-time (35 hours per week)
Contract Type: Fixed Term Contract to 31st March 2027 with the possibility of extension subject to availability of funding
Salary: £34,250 - £35,000 depending on experience
Location: Hybrid, with access to hot-desking in our London SE20 office when needed. Some co-location at venues across Bromley or Croydon borough may be needed, so flexibility is required
Deadline: 2nd April 2026 April 2026 at 11.00pm
Interviews: In person in London SE20, week commencing 13th April 2026
About the role: We are seeking to recruit a Senior IDVA. The ideal candidate will have both extensive experience in an IDVA role, as well as experience of supervising a team within a domestic abuse or related safeguarding setting.You will provide high-quality, trauma-informed advocacy to survivors assessed as high risk of serious harm due to domestic abuse. In addition to holding a complex caseload, you will provide day-to-day practice leadership and, where allocated, line management and supervision within the IDVA team. You will support robust safeguarding practice, monitor risk management standards, and deputise for the Service Manager when required to ensure safe and effective service delivery.
Employee benefits we offer:
- A friendly, flexible and values-led organisation
- Competitive salary
- 25 days of annual holiday, plus bank holidays (pro-rata for part-time)
- Contributory pension scheme (5%)
- Training to help you perform your role and support your professional development
- Comprehensive Employee Assistance Programme and wellbeing support
- Two Wellbeing Days and day off on birthday
Who we are: Bromley & Croydon Women’s Aid is a well-established, innovative and forward-thinking local domestic abuse service. We are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner.
Location: All staff have access to hot-desking at our office as needed.Flexible working is welcomed at BCWA, with a mix of home and location-based working across our friendly and supportive team. We are all women with busy lives and families, and we understand that flexibility can be crucial in supporting women in the workplace. However this role may require some co-location across venues in Bromley & Croydon boroughs and so flexibility is required. A driving licence and access to a vehicle would be preferable however the role can still be done using public transport, but you will need to take more care when scheduling meetings and planning your travel routes. You will occasionally be required to attend our London SE20 office for meetings or staff training.
Wellbeing: As a trauma-informed charity we take mental health and wellbeing seriously. We offer clinical supervision to our frontline team, regular staff wellbeing sessions, use of our Employee Assistance Programme and an additional wellbeing platform which offers a range of advice and support.
Notifying candidates: We apologise in advance that we will not be able to notify candidates who are not shortlisted.If you haven’t heard from us within two weeks from application deadline, please assume your application has been unsuccessful.We reserve the right to terminate the recruitment process early once the right applicant has been found or if we receive a large number of applications.
Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010.
Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve.
BCWA is an Equal Opportunities Employer.
Reg. Charity No.1068007.
Our mission is to end all forms of domestic abuse in our community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In 30 years we've helped transform over 10,000 children's lives around the world, giving them the chance of a brighter future. We're feel we are just getting started and are looking for a confident, relational communicator with a heart for transforming children's lives to join our team.
We're looking for someone who loves fundraising and will thrive in an outward facing role which blends strategy, storytelling and relationship-building. You’ll be as comfortable speaking from a church platform as you are meeting one-to-one with a key donor.
Please read the job description and if you feel this sounds like you, we'd love to hear from you.
We rescue children, then we do whatever it takes to provide the care, love and attention they need to thrive.
The client requests no contact from agencies or media sales.

