182 Supporting families administrator jobs

Corporate Partnerships Fundraiser 

Up to £31,000 per annum + excellent benefits 

Leatherhead, Surrey 

About the role: 

We are looking to appoint an experienced fundraiser to manage a portfolio of corporate partnerships to help fund the growth of our care services, and to build relationships with companies to help them achieve their CSR goals. 

Reporting to the Corporate and Community Fundraising Manager. You will be part of a team driving Rainbow Trust’s Corporate income, building and maintaining the pipeline through effective networking and stewardship. You will be responsible for the stewardship of varied corporate accounts to whom you will become a main contact and provide excellent account management. Some accounts raising six figure sums.

You will work collaboratively towards a ‘one team one target’ approach across the Fundraising and Engagement department and ensure that the use of technology is maximized and all processes are subject to continuous improvement. 

This is an excellent opportunity to maintain a breadth of fundraising experience to position yourself for future fundraising roles with increased responsibility. 

Location: Leatherhead, Surrey, flexible working options available. 

What we’re looking for:  

• Friendly, enthusiastic and socially-focused – you quickly connect with others and build effective working relationships. An ability to empathise and communicate effectively about our work with children and families is key. You are naturally warm with a sincere appreciation for people and how they are each uniquely motivated. 

• A motivating, empathetic and persuasive communicator – you will enjoy preparing and presenting high-quality presentations 

• Knowledge of the principles that underpin good customer care – you adhere to established guidelines,

• policies and procedures, and provide excellent relationship management 

• You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment. 

• Confident use of MSOffice and some experience of using a database – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work. 

• Applications will be particularly welcome from those who have experience of building relationships and raising income –providing exceptional account management.

Why join us? 

• We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from: 

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%. 

• A life assurance scheme for all employees which provides a death in service benefit of three times’ basic pay. 

• Flexible working hours to balance home and working life. 

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time). 

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping. 

• Time off in Lieu. 

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand. 

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year. 

• Access to the Blue Light Card Scheme, and other rewards and discounts. 

• Bike to work, season ticket loan and payroll giving schemes. 

• A recommend a friend recruitment bonus scheme. 

• Robust training and development programmes to support your learning and growth 

• If you’d like to find out more about these benefits and working with us, please visit our website. 

  About us: 

  Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. 

  Apply now: 

  Please visit our website and apply online. 

  Closing date: 06 October 2026 

  Interview dates: Interview dates to be confirmed 

  Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.

  Please disclose in your covering letter if you have used AI for any part of your job application. 

  Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. 

  Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know. 

  An enhanced DBS disclosure will be required for this post. 

  Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. 

  Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

At Alzheimer's Society, we believe no one should face dementia alone. Every conversation, every visit and every moment of reassurance can make a meaningful difference to someone living with dementia and those who care for them.

We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive Cambridgeshire team, working 21 hours per week across Monday to Wednesday on a permanent basis.

This is a community based role covering Central Cambridge. You will spend much of your time out in local communities, working in GP Practices meeting people face to face, carrying out home visits, attending community groups and building relationships with local organisations. While some administrative work can be completed from home, this role is centred on being present in the community and supporting people where they are.

If you enjoy meeting people, building trusted relationships and working independently while making a real difference, this could be the role for you.

What could a typical week look like?

No two weeks are the same.

You might start your day in a GP practice, supporting patients living with dementia. listening to what matters most to them and helping them navigate the challenges they are facing. Later, you could be visiting a community group raising awareness of the work of the society

Throughout the week, you will work closely with people living with dementia, family members and carers, offering personalised information, practical guidance and emotional support. You will also connect people with local services and community groups that can help them stay active, informed and supported.

Alongside your direct work with people affected by dementia, you will collaborate with health, social care and community partners to ensure people can access the right support at the right time. You will take part in our referral triage process, helping to ensure new referrals are responded to promptly, sensitively and fairly.

You will manage your own caseload, maintain accurate records and balance a varied workload, all while keeping the individual and their needs at the heart of every interaction.
You will be part of a welcoming and supportive local team who share knowledge, reflect together and support one another. We provide ongoing learning opportunities, training and development, so you can continue to grow in your role and deepen your understanding of dementia.

You do not need previous experience in dementia, health or social care to apply. We are looking for people with transferable skills, empathy and a genuine commitment to supporting others.

You may have gained these skills through roles in customer service, retail, education, housing, hospitality, community services, charities, faith organisations or other people focused environments. Personal experience of supporting or caring for someone affected by dementia is also valuable.

Please note that regular travel across Fenland and Huntingdonshire is required. You will need to be able to travel independently between community locations where public transport may not always be available.

About you

You will have:

- An understanding of dementia, personal experience of supporting someone affected by dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them.
- Experience of providing information, guidance, advice or emotional support. This may have been gained in health, social care, voluntary, community, customer service, education, housing, retail, hospitality or other people focused roles.
- Excellent listening and communication skills, with the ability to build trust and rapport with people from a wide range of backgrounds.
- The ability to manage and prioritise your workload effectively, with appropriate support and guidance.
- Confidence using IT systems to maintain accurate and confidential records.
- A compassionate, person centred and non judgemental approach, with respect for diversity, individuality and lived experience.
- The ability to travel independently across the local area.
- The confidence to communicate with a wide range of audiences and adapt your approach to meet individual needs. You may also represent Alzheimer's Society at local events, raising awareness of dementia and connecting people with support and services.

Key responsibilities

- Build supportive and trusting relationships with people living with dementia and their carers, recognising and respecting their individual circumstances and needs.
- Provide personalised information, advice and emotional support that reflects each person's values, preferences, culture and background.
- Deliver support through home visits, telephone conversations and partnership working with professionals and community organisations.
- Participate in the triage rota, ensuring referrals are responded to promptly, sensitively and equitably.
- Manage a defined caseload, maintaining accurate, respectful and confidential records.
- Connect people to relevant local services, support networks and community opportunities that help reduce isolation and improve wellbeing.
- Work collaboratively as part of a supportive team, contributing to shared learning, reflective practice and continuous improvement.
- Facilitate information sessions and peer support groups, creating safe and inclusive spaces where people affected by dementia can connect, share experiences and access tailored information and guidance.

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
INDAZ

At Alzheimer's Society, we believe no one should face dementia alone. Every conversation, every visit and every moment of reassurance can make a meaningful difference to someone living with dementia and those who care for them.

We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive Cambridgeshire team, working 21 hours per week across Monday to Wednesday on a permanent basis.

This is a community based role covering Fenland and Huntingdonshire. You will spend much of your time out in local communities, working in GP Practices meeting people face to face, carrying out home visits, attending community groups and building relationships with local organisations. While some administrative work can be completed from home, this role is centred on being present in the community and supporting people where they are.

If you enjoy meeting people, building trusted relationships and working independently while making a real difference, this could be the role for you.

What could a typical week look like?

No two weeks are the same.

You might start your day in a GP practice, supporting patients living with dementia. listening to what matters most to them and helping them navigate the challenges they are facing. Later, you could be visiting a community group raising awareness of the work of the society
Throughout the week, you will work closely with people living with dementia, family members and carers, offering personalised information, practical guidance and emotional support. You will also connect people with local services and community groups that can help them stay active, informed and supported.

Alongside your direct work with people affected by dementia, you will collaborate with health, social care and community partners to ensure people can access the right support at the right time. You will take part in our referral triage process, helping to ensure new referrals are responded to promptly, sensitively and fairly.

You will manage your own caseload, maintain accurate records and balance a varied workload, all while keeping the individual and their needs at the heart of every interaction.
You will be part of a welcoming and supportive local team who share knowledge, reflect together and support one another. We provide ongoing learning opportunities, training and development, so you can continue to grow in your role and deepen your understanding of dementia.

You do not need previous experience in dementia, health or social care to apply. We are looking for people with transferable skills, empathy and a genuine commitment to supporting others.

You may have gained these skills through roles in customer service, retail, education, housing, hospitality, community services, charities, faith organisations or other people focused environments. Personal experience of supporting or caring for someone affected by dementia is also valuable.

Please note that regular travel across Fenland and Huntingdonshire is required. You will need to be able to travel independently between community locations where public transport may not always be available.

About you

You will have:

- An understanding of dementia, personal experience of supporting someone affected by dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them.
- Experience of providing information, guidance, advice or emotional support. This may have been gained in health, social care, voluntary, community, customer service, education, housing, retail, hospitality or other people focused roles.
- Excellent listening and communication skills, with the ability to build trust and rapport with people from a wide range of backgrounds.
- The ability to manage and prioritise your workload effectively, with appropriate support and guidance.
- Confidence using IT systems to maintain accurate and confidential records.
- A compassionate, person centred and non judgemental approach, with respect for diversity, individuality and lived experience.
- The ability to travel independently across the local area.
- The confidence to communicate with a wide range of audiences and adapt your approach to meet individual needs. You may also represent Alzheimer's Society at local events, raising awareness of dementia and connecting people with support and services.

Key responsibilities

- Build supportive and trusting relationships with people living with dementia and their carers, recognising and respecting their individual circumstances and needs.
- Provide personalised information, advice and emotional support that reflects each person's values, preferences, culture and background.
- Deliver support through home visits, telephone conversations and partnership working with professionals and community organisations.
- Participate in the triage rota, ensuring referrals are responded to promptly, sensitively and equitably.
- Manage a defined caseload, maintaining accurate, respectful and confidential records.
- Connect people to relevant local services, support networks and community opportunities that help reduce isolation and improve wellbeing.
- Work collaboratively as part of a supportive team, contributing to shared learning, reflective practice and continuous improvement.
- Facilitate information sessions and peer support groups, creating safe and inclusive spaces where people affected by dementia can connect, share experiences and access tailored information and guidance.

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
INDAZ

The Talent Set is delighted to be partnering with Mencap to recruit a new Director of Public Fundraising & Engagement. This is a rare opportunity to join one of the UK's leading disability charities at a pivotal moment of investment and renewed ambition. 

Director of Public Fundraising & Engagement
Salary: £85,000
Location: Hybrid (London HQ)

Mencap is embarking on an exciting period of fundraising growth and transformation, creating a rare opportunity for an ambitious and strategic fundraising leader to join the organisation as Director of Public Fundraising & Engagement. With strong backing from the Chief Executive, Board and Executive Team, public fundraising is recognised as a critical source of flexible, unrestricted income that enables Mencap to deliver meaningful impact for people with a learning disability and their families. 

This role will shape the future of public fundraising and engagement at Mencap. At a pivotal point in their strategy, you will lead an established and ambitious portfolio across Individual Giving, Community and Events, and Legacies, helping grow sustainable income, extend their reach and build deeper relationships with the people who support Mencap's work.

Many people who support Mencap have a personal connection to someone with a learning disability. You will build on these valued relationships while developing a compelling case for support that reaches further, inspires new people to engage with the cause and grows Mencap's supporter base. Working with colleagues across the organisation, you will turn awareness and commitment into meaningful action, strengthening their fundraising culture and helping make a greater difference for people with a learning disability and their families.

Recent investment in fundraising infrastructure, including the implementation of Salesforce, has created the foundations for future growth. The organisation is now focused on strengthening supporter insight, building a more integrated view of audiences and creating a smarter, more data-led approach to engagement and income generation. There is a clear appetite across the organisation to modernise and accelerate fundraising performance.

We are looking for a confident senior fundraising leader who combines strategic ambition with strong financial judgement, effective use of donor data and a clear understanding of regulation, compliance and return on investment. You will be credible with senior stakeholders, able to lead through change and passionate about building inclusive, high-performing teams focused on meaningful impact.

You will directly lead key roles across the function, including the Head of Public Fundraising and the Legacies Administration Lead, creating the leadership, confidence, systems and ways of working needed for public fundraising to grow. This role is for someone who can set direction, build the conditions for teams to succeed and help the function scale income and deliver lasting impact.

This role sits at the heart of Mencap's growth strategy. While there are areas of strong performance and established success, there are also significant opportunities to strengthen strategic planning, prioritisation, audience development and supporter engagement. The successful candidate will help shape the organisation's next fundraising strategy, ensuring investment decisions, income ambitions and delivery plans are aligned and achievable.

Potential Early Objectives / Success Measures

• Develop and begin delivering a public fundraising and engagement strategy aligned to Mencap 2030.
• Agree income, investment and performance measures across Individual Giving, Community and Events, and Legacies.
• Establish reporting that supports clear decisions on income, expenditure, compliance, risk, impact and return on investment.
• Build a stronger approach to audience understanding and segmentation to support growth in engagement and income.
• Strengthen ways of working with Brand and Communications to improve supporter journeys and fundraising conversion.
• Strengthen leadership, systems and processes so the public fundraising function has the capability and infrastructure to grow sustainably.

The successful candidate will be able to demonstrate:

• A strong track record of senior fundraising leadership, with significant expertise in individual giving and supporter acquisition.
• Experience managing and growing large-scale public fundraising programmes.
• Strong knowledge and understanding of legacy fundraising and its strategic value within a diversified fundraising portfolio.
• Experience leading fundraising transformation, organisational change and income growth initiatives.
• The ability to use data, insight and technology to improve fundraising performance and supporter engagement.
• Outstanding stakeholder management and influencing skills, with experience working effectively across complex organisations.
• Proven experience building collaborative relationships across multiple functions and senior leadership teams.
• Exceptional people leadership skills, with experience of developing high-performing teams and creating clarity around strategic priorities.
• The confidence to challenge constructively, make evidence-based decisions and balance immediate needs with long-term growth ambitions.
• A strategic and commercially minded approach combined with a strong commitment to Mencap's values and mission.

Above all, we are looking for an inspiring and collaborative leader who is excited by the opportunity to modernise, strengthen and grow one of the sector's most important public fundraising portfolios. This is a unique opportunity to help shape the future of fundraising at Mencap, building on strong foundations while unlocking significant untapped potential across supporter engagement and income generation.

How to Apply
The deadline for applications is Friday 2nd October with 1st stage interviews to take place w/c 12th October. To apply, please submit your CV demonstrating your suitability for this role via our website using the apply now button.
If you have any initial questions before applying, please get in touch. We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set is committed to inclusive recruitment practices and welcomes applications from all backgrounds. We actively encourage applications from people with diverse experiences and are happy to discuss any reasonable adjustments required throughout the recruitment process.

Full time (flexible working options available)

Closing Date: 4 October 2026

Save the Children UK has an exciting opportunity for a collaborative and influential retail leader to join us as our Store Manager in Garstang, Lancashire, where you'll build on the success as one of the town's strongest-performing charity shops while leading an engaged volunteer team and shaping the next phase of its growth!

About Us  

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard, delivering lasting results for millions of children, including those hardest to reach. 

About the role 

This is an exciting opportunity to take the lead of a successful, well-established shop at the heart of the Garstang community. You'll manage and develop a dedicated volunteer team of over 30 people, building capability, engagement and stability while maintaining the high standards that have made the shop one of the town's leading charity retail destinations.

With trading across two floors and plans to return to seven-day opening, you'll play a key role in driving future growth. From developing the dedicated volunteer team to evolving the shop's unique retail offer and identifying new commercial opportunities, you'll have the freedom to combine creativity with commercial thinking to maximise income for children around the world.

We're looking for a people leader who can inspire, embrace innovation and build on strong foundations to take an already successful store to the next level!

In this role, you will: 

• Build, lead and inspire a diverse and motivated volunteer team, championing volunteer recruitment and development to ensure the shop thrives. 

• Drive income and profitability by monitoring financial performance, identifying opportunities, and maximising every area of the business. 

• Deliver retail excellence through effective day-to-day operational management, ensuring compliance, efficiency and high standards across the shop. 

• Maintain and evolve the shop's distinctive, design-led proposition – translating local community trends into compelling product, merchandising and customer experience. 

• Act as an ambassador for Save the Children UK within the local community, strengthening relationships and enhancing the shop's reputation as a destination charity retailer. 

• Champion safeguarding, risk management and compliance, role modelling our values and creating a safe, inclusive environment for volunteers and customers alike. 

About you 

To be successful, it is important that you have: 

• Proven leadership experience managing staff or volunteers in a retail or customer-facing environment (fashion or charity retail experience is highly desirable). 

• A strong commercial mindset, with experience working to targets, analysing performance and adapting to drive results. 

• Excellent customer service skills and the ability to create an engaging, welcoming in-store experience. 

• Confidence using a range of IT systems, including MS Office and reporting or volunteer management platforms. 

• The ability to build and maintain positive relationships with people from diverse backgrounds, motivating and inspiring others. 

• A self-motivated, flexible and resilient approach, with the ability to work at pace in a dynamic retail environment. 

• Commitment to Save the Children's vision, mission and values. 

This role will be based on-site in the Garstang (Lancashire) shop. We're looking for someone able to work 5 days (35 hours) per week to include weekend working (the shop trades up to 7 days per week). 

What we offer you 

We promote flexibility, inclusion, collaboration, and wellbeing both at work and beyond, and offer a wide range of benefits designed to reward your hard work and inspire you to help improve the lives of children every day. 

Some of the benefits you can expect include: 

• Generous Annual Leave – Starting at 27 days per year (pro rata for part-time employees) increasing with service up to 32 days, plus public holidays and our annual 'Save the Children Day'. 
• Family Leave – Up to 39 weeks of maternity/adoption pay (including up to 21 weeks full pay) and paternity/adoption leave of 10 weeks full pay (plus statutory entitlement).
• Special Leave – Up to 10 days paid leave per year (pro rata) for urgent or exceptional personal circumstances, without using annual leave.
• Volunteer Leave – Up to 3 days paid leave per year to support volunteering and give back. 
• Pension & Life Assurance – Helping you plan for the future with up to 7% employer pension contributions. 
• Employee Discounts – Access thousands of deals across groceries, retail, tech, travel, fitness, and more.
• Health & Wellbeing Support – Including access to a 24/7 Virtual GP and Employee Assistance Programme and Counselling, eye care support, and seasonal flu vaccinations. 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

This role is based full-time in our Garstang shop.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce, and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where structural inequality is actively addressed, and all employees have a sense of belonging and feel that they can thrive. 

We encourage applications from people of all backgrounds, and are especially interested in hearing from people with diverse and intersecting identities such as lived experience of poverty, people of faith, people of colour, people with disabilities, with experience of migration and/or refugee status, care-experienced people, the LGBTQIA+ community and individuals with experience living in diverse families.

We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We know that different voices working together will enable us to do our work better, improving the lives of children around the world. 

The Vacancy

This exciting role combines supporting the management of Methodist historic places of worship and other spaces across Britain with interpretation and audience development. The Methodist Heritage Officer will advocate for Methodist Heritage, contribute to delivering the Methodist Heritage Strategy 2026-2032 and work towards our historic spaces being sustainable, welcoming and engaging. For example, you will aim to develop and promote a compelling and integrated missional visitor offer with our museums, and resource the pilgrimage opportunities offered by our historic chapels.

About You

We are seeking an experienced Christian heritage professional, who is passionate about the development of Methodist Heritage and its use as a tool to deliver contemporary Christian mission. You will work with our four nationally accredited museums, but also with our many other heritage sites and historic chapels. Working with the expert volunteers in the Methodist Heritage Committee and teams at our heritage sites, as well as Connexional (national) staff team colleagues in archives, property and communications, for example, you will be someone who can ensure coordinated best practice for the Church in heritage management in relation to historic properties, advise on collection care and develop engaging interpretation and outreach.

This role has an occupational requirement to be a practicing Christian in accordance with the Equality Act 2010.

We are also open to considering remote/homeworking arrangements (salary may vary accordingly).

If you meet most of the requirements, we encourage you to apply; transferable skills and experience will also be taken into consideration.

Disclosure and Barring Service

An enhanced DBS disclosure is required for this position.  The Methodist Church will cover the associated costs.

Informal Enquiries

For an informal conversation about the role, please contact Jo Hibbard, Director of Heritage & Art .

For questions or reasonable adjustments during the recruitment process, please email HR Team.

Key Dates

Closing Date for Applications: 1 October 2026

Interviews (on-site in London): 12 October 2026

Please note: We reserve the right to close this advert early if sufficient applications are received. 

Head of Earned, Shared and Paid Digital (2666)

• Location: Oxford UK/ (with the ability to work from home under Oxfam GB's hybrid working arrangements)
• Workplace Type: Hybrid
• Hours: 36 hours per week
• Salary: £49,601 with a discretionary range up to £56,518 depending on experience
• Job Family: Communications
• Division: CEO Office
• Grade: B
• Job Type: Open ended
• Closing Date: 30 September 2026
• Country: United Kingdom

Oxfam is a global movement of people working together to end the injustice of poverty.

The Role:

As Oxfam's Head of Earned, Shared and Paid Digital, you will work collaboratively across teams to shape the strategic direction for how Oxfam earns attention, engages audiences, and grows its reach across organic social, paid digital and channels beyond our own. Together, you'll ensure that this engagement translates into income, influence and long-term support for our mission.

You will lead and empower our organic social and paid digital teams, holding oversight of day-to-day activity while focusing on elevating and optimising our channel, platform, targeting and digital marketing strategies. You will support your teams to deliver brilliantly by setting a clear creative direction, providing strong editorial and brand stewardship, and embedding a data-led approach to performance and learning. You'll create the space, confidence and connections that enable teams to think beyond individual channels and deliver integrated, audience-focused work.

Working closely with the Head of Digital and Head of Owned Digital, you will help shape Oxfam's wider digital strategy and strengthen our impact across the organisation. By building strong relationships with colleagues and stakeholders, you will bring audience insight into campaigning, fundraising and public engagement activity, ensuring digital expertise informs decision-making and positioning the team as a trusted strategic partner.

If you have any questions about the role, we'd love to hear from you.Please e-mail us at , making sure you include the job title and reference number of the role you're asking about.Please be aware we are unable to accept CVs or applications via e-mail.To apply, please use the "apply now" button on the right hand side of this advertisement.

What we are looking for:

We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.

An ideal candidate for the role will also have:

• Experience of managing a multi-disciplinary team and the performance of others
• Lived experience (s) or evidence of learning/taking action on anti-racism and inequalities.
• Strong knowledge of digital platforms, marketing technologies and industry trends.
• A proven track record of growing income, influence and audience engagement through digital channels, ideally within the charity, campaigning or wider social impact sector.
• Proven experience of crisis and reputation management within digital channels.
• Proven success in developing audience-led digital strategies and integrated campaigns across earned, shared and paid channels that deliver measurable impact.
• Excellent stakeholder management skills, experienced in proactive collaboration across organisations.
• Outstanding communication skills, with the ability to engage, inspire and influence a wide range of audiences.
• A strong commitment to Oxfam's values.

We offer:

We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits.

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more.

You can read more about all Oxfam has to offer

Flexfam:

We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you.

How to apply:

As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the .In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

About us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

is a member of of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.

A thriving diverse Oxfam:

It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

To do that:

• We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
• We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
• We want and need everyone, and that means we need you.

Account Handler
Location: Unity Insurance, Lancing, West Sussex, BN15 8UW
Salary: £29,604 per year, Band C, Level 3 Inc. MS
Hours: Full-time, 35 hours per week
Contract: Permanent

About the Role:

At Unity Insurance, part of the Scouts movement, we do more than provide insurance , we help protect the people, places and activities that bring communities together.

We’re a small, friendly team with a big purpose, supporting charities, youth groups, Scouts, Guides and other organisations to keep doing what they do best.

We’re now looking for an experienced Account Handler to join our team. If you:

• Are passionate about delivering excellent customer service
• Enjoy building strong, lasting relationships
• Take pride in making a positive difference
• Want to be part of a friendly, supportive team with a real sense of purpose

This is a great opportunity to join a supportive organisation where you’ll be valued for what you bring, have the opportunity to make a real impact, and know that the work you do has a genuine purpose.

What you’ll do as an Account Handler:

• Be the first point of contact for our clients
• Provide quotes, advice, and ongoing support
• Manage renewals, policy updates, and claims
• Recommend additional products to help clients stay protected
• Ensure all administration is accurate and completed on time
• Deliver excellent customer service and help us grow our client base

What we’re looking for as an Account Handler:

• Experience in insurance and customer service
• Understanding of youth organisations or small charities 
• Good knowledge of insurance principles and FCA guidelines
• Confident using computers and insurance systems
• Working towards or holding insurance qualifications 
• A genuine passion for helping others

Why join us?

At Unity, you’ll have the opportunity to make a real difference by supporting organisations that help young people gain Skills for Life, while being part of a friendly and supportive team that values what you do. We’ll invest in your development through great training and opportunities to grow your skills, while giving you the chance to get involved in volunteering and meaningful projects that have a positive impact.

Benefits

We’re proud to be an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations nationwide.

• 28 days’ holiday, rising to 32 days after 2 years’ service, plus extra days at Christmas

• Flexible working hours and hybrid options

• Work in a way that suits you, your role, and your department

• Double-matched pension up to 10% of gross salary

• Family-friendly employer with generous family leave

• Learning and development opportunities via our internal learning hub

For a full list of our benefits click .

Closing date for applications: 23:59pm Sunday 27th Sepember 2026

Interviews will be held WC Monday 4th October 2026 in Lancing.

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Location: North Weald, Epping or Earls Colne, Colchester
Salary: £40,000 to £45,000
Hours: 37.5 hours / 5 days a week
Contract type: Permanent

About Essex and Herts Air Ambulance Trust (EHAAT)

Essex & Herts Air Ambulance, unlike NHS emergency services, is a charity. The free life-saving service is provided 24/7 by helicopters and by rapid response vehicles.

Each critical care team consists of a pilot and co-pilot, a pre-hospital care doctor and a critical care paramedic.

They can be rushed to the scene with life-saving support equipment to deliver advanced clinical care, usually only available in the hospital emergency department.

Job Purpose

Sitting within the Philanthropy team, you will lead and grow our Legacy and In Memory income streams. As an experienced and compassionate manager, you will develop and deliver strategies that inspire supporters to leave a gift in their Will or give in memory of loved ones, helping to secure vital long-term income for our life-saving service.

You will combine strategic thinking, creativity and sensitivity to drive measurable income growth, while delivering high-quality, personalised supporter stewardship. You will also play an important role in building a strong legacy pipeline and shaping meaningful In Memory opportunities that reflect and respond to supporter motivations.

Specific Duties and Responsibilities

Strategy, Growth & Pipeline

• Develop and deliver a clear legacy and in memory strategy aligned to income targets and organisational priorities
• Build and manage a strong pipeline from awareness through to pledge and realisation
• Identify and implement growth opportunities across products, campaigns, partnerships and digital channels
• Monitor market trends and insights to drive continuous improvement
• Contribute to long-term financial planning through forecasting and income modelling

Legacy Giving

• Lead integrated, multi-channel campaigns to promote Gifts in Wills
• Develop effective supporter journeys to increase consideration and conversion
• Manage relationships with legacy pledgers and prospects, delivering high-quality stewardship
• Work with legal and will-writing partners to maximise uptake
• Oversee legacy administration, including Legacy Link (approx. one day per week), ensuring all processes are handled professionally and sensitively

In Memory Giving

• Develop and grow in memory products, including tribute funds, appeals and bespoke initiatives
• Work closely with the Patient and Family Liaison team to deliver a compassionate, high-quality experience for bereaved families and supporters
• Strengthen digital in memory journeys in collaboration with marketing and digital teams
• Increase engagement and lifetime value of in memory supporters
• Integrate in memory activity into wider fundraising campaigns

Performance & Insight

• Set and deliver annual budgets, income targets and KPIs (FY26/27: £3.3m legacy income; £360,000 In Memory income)
• Monitor performance and optimise activity using data and insight
• Ensure accurate records and compliance with relevant regulations and best practice
• Provide regular reporting on performance, pipeline and risks/opportunities

As EHAAT is a patient focused emergency medical charity, we feel it is essential that all our staff are competent and confident in the delivery of CPR and use of an AED (defibrillator) in an emergency. For this reason, you will need to complete mandatory, in-house CPR and AED awareness training annually.

Person Specification

Knowledge / Skills

• Proven experience in fundraising, with strong experience in legacy and/or in memory giving (essential)
• Demonstrable track record of delivering income growth and supporter engagement (essential)
• Strong relationship management skills, with the ability to communicate with empathy, sensitivity and confidence (essential)
• Experience developing and delivering high quality campaigns and supporter journeys, ideally across multiple channels (essential)
• Ability to use data and insight to inform decision-making and improve performance (essential)
• Experience delivering high-quality supporter stewardship and donor experiences (essential)
• Strong organisational skills with excellent attention to detail (essential)
• Good understanding of GDPR and fundraising regulation (essential)

Experience

• Experience of legacy administration and working with executors or estates (desirable)
• Experience working with digital in memory platforms or tribute funds (desirable)
• Experience managing external agencies or suppliers (e.g. will writing providers) (desirable)
• Understanding of audience segmentation and supporter lifecycle planning (essential)

All criteria above are assessed via application and interview.

Benefits

As a valued member of the charity team, you will have access to a wider range of benefits including:

• 24 days annual leave plus 8 bank holidays (pro-rata), increasing with length of service
• Contributory pension scheme, with minimum 6% employer contribution, plus an annual pension review
• Occupational sick pay from day one of employment
• Manage your own hours with core hours working schedule
• Free access to an Employee Assistance Programme (plus immediate family)
• Access to Cycle to Work through salary sacrifice
• Discounts at a variety of retailers via Blue Light Card

Please note that your application form will be used for shortlisting, so please ensure everything you wish to include is covered in the form

This position is subject to a Disclosure and Barring Service (DBS) check. The successful candidate will be required to undergo a Basic DBS check as a condition of employment

About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.

Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our Finance team focuses specifically on providing excellent financial services in a Christ-centred way.

About the Role
As the Finance Co-ordinator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to finance. As a key member of the team, you will be the primary user of many existing processes, and will be the key person in implementing new systems we are planning to enable us to be more efficient. You thrive on knowing you are using both your numerical and organisational skills and your relational skills to support others.

More Details and How to Apply
Download the Application Pack for the following information:

• Welcome from the Operations Director

• How this role fits into the wider YLI and Operations Team

• Full Job Description and Person Specification

• Details of how to apply online (application form)

• Deadline and interview dates

• YLI Faith and Conduct Policies - check we're in alignment with one another's beliefs

Accessibility & Support 

We want to ensure our recruitment process is accessible to everyone. If you require any reasonable adjustments or accommodations at any stage of the application or interview process, please let us know. You can reach out to us in confidence at the email in our application pack, and we will be happy to support you.

We care about your data privacy -  to find out more please visit our website to view our Privacy Policy.

Learning and Development Facilitator - Part Time - Remote/Hybrid (Occasional travel to services)

Location: Vauxhall

Salary:  £22,568 per annum

About The Role

Help shape confident practice through powerful, purpose-led learning.

We’re looking for a L&D Training Facilitator to join our team in Vauxhall (This is a primarily remote role, with occasional travel required to visit services/sites as needed.), working part-time (28 hours per week over 4 days). This is a hands-on facilitation role where you’ll deliver engaging, inclusive and consistent learning across the organisation—helping staff build the therapeutic knowledge and practical skills they need to support clients effectively.

Working closely with the L&D Manager, you’ll deliver training across virtual, hybrid and face-to-face formats, ensuring learning is accessible, well-timed, and aligned with operational needs. Your work will span everything from mandatory and compliance training to induction, EDI, leadership and management development, as well as specialist modules covering recovery, trauma-informed practice, justice, housing, clinical and employment services.

What you’ll be doing

• Deliver engaging training across a range of audiences and formats
• Facilitate core programmes including induction, compliance, EDI, leadership & behavioural skills
• Deliver therapeutic and recovery-focused learning (e.g. trauma-informed care, motivational approaches, psychosocial support)
• Adapt content into practical, real-world learning staff can apply immediately
• Work across a cross-cover model to maintain seamless delivery across the team
• Collaborate with SMEs and L&D colleagues to keep content accurate, relevant and aligned

Behind the scenes

• Prepare lesson plans, resources and learning materials with accessibility in mind
• Support scheduling, attendance, certificates and LMS updates alongside the admin team
• Collect learner feedback and contribute to evaluation and impact reporting
• Maintain compliance with safeguarding, GDPR, and organisational standards

What we’re looking for

• Experience delivering training in health, social care, justice, recovery or education settings
• Confident facilitation skills across both virtual and in-person environments
• Ability to make complex therapeutic concepts simple, engaging and practical
• Strong communication, organisation and stakeholder management skills
• Comfortable using MS Office, LMS platforms and virtual delivery tools (Teams/Zoom)

Nice to have

• Understanding of addiction, trauma-informed or recovery-oriented practice
• Experience of working within, or alongside, prison, probation or wider criminal justice services (desirable)
• Experience with blended learning or accredited programmes
• L&D qualification (or willingness to work towards one)

This is a role where no two days are the same, perfect for someone who enjoys variety, collaboration, and making a real difference through learning that matters.

 About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 

• Flexible working
• Support for Families – We support our employees through every stage of family life by offering enhanced maternity and paternity pay for eligible employees who have completed 26 weeks' continuous service, alongside family-friendly policies and a supportive, inclusive workplace. If you'd like more information about our family-friendly benefits, please contact our Recruitment Team at (url removed) 
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

Dan Tomlinson is looking for a highly capable and driven leader to join as Head of Office. This person will work closely with Dan to develop and execute a strategy for a better Chipping Barnet as well as being a support to Dan in his role as Growth Minister. 

We want to go beyond typical MP visits and campaigns and think strategically and creatively about how to make the biggest positive difference we can to the lives of people in Chipping Barnet and beyond. 

The successful candidate will need to capable of delivering ambitious strategies and leading effective teams, with a deep commitment to serving communities.

About Dan 

Dan has been the Member of Parliament for Chipping Barnet since 2024. He was appointed as a Minister in September 2025, taking the role of Exchequer Secretary to the Treasury. Initially responsible for HMRC and tax policy, his portfolio is currently focused on generating economic growth, working across the Treasury and the Cabinet Office. 

Dan has previously worked as an economist in the Treasury, at the Resolution Foundation and at the Joseph Rowntree foundation, focusing on improving living standards for all, particularly low- and middle-income families who faced stagnating economic conditions in recent decades. 

'I want to work with a Head of Office who shares my values and can put them into practice. We have an opportunity here to build a local movement that makes people's lives better and rebuilds trust in politics – I want to work with a driven, highly capable leader who can help me make that happen.'

Job description – Head of Office 

• Work with Dan on the team’s overall strategy and priorities and ensure that the team are delivering on these day-to-day. 

• Build a high-performance culture to ensure that the team are delivering change for Chipping Barnet, and a high wellbeing culture to ensure they can do so sustainably. 

• Manage key team members working across casework, communications, administration, parliamentary and local action roles. 

• Build and maintain systems and processes that ensure effective progress across all workstreams. 

• Support Dan as he undertakes his parliamentary and ministerial roles.

• Take on leadership of several local projects, in partnership with CB:CAN where appropriate. 

• Work with Dan to manage financial and HR processes to ensure that all public resources are being used effectively to make a difference for the people of Chipping Barnet.

Qualities – essential

• Character – high integrity, honesty and humility, with a commitment to doing the right thing 

• Purpose – a deep commitment to social impact and serving others 

• Strategic thinking – able to see the bigger picture, prioritise effectively and solve problems well 

• Project management – able to turn priorities into action and keep multiple workstreams moving 

• Leadership – able to manage and motivate others, helping people to do their best work 

• Organisation – highly organised and able to manage competing demands and deadlines 

• Values – a strong sympathy with Labour’s aims and values 

Desirable 

• Prior experience leading a team 

• Interest in creative ways of delivering local change, including community organising and systems thinking

Customer and Community Engagement Business Partner

Rochdale

£37,326

Permanent, 36.25 hours per week

Our client is looking for an enthusiastic and proactive Engagement Business Partner who is great at building relationships, to work with customers, colleagues and communities across the Borough. 

You will identify and create innovative and new engagement opportunities, helping to strengthen customer influence and driving real and meaningful improvements

About the Role

The Customer Engagement Business Partner plays a key part in their Customer Experience team and reports to the Community Engagement and Investment Manager.

You'll help bring our engagement opportunities to life by developing meaningful opportunities for customers to shape, influence and scrutinise services.

They are keen to increase uptake in our engagement activities so you’ll be comfortable using a variety of communication channels to encourage people to take part. From organising and facilitating engagement events and focus groups, to creating digital content and sharing outcomes, you'll help ensure customer feedback drives continuous improvement.

As part of this role, you will regularly travel across the Borough of Rochdale to engage directly with customers and communities, therefore a full UK driving licence and access to a vehicle insured for business use is essential.  You will be reimbursed for business mileage

What You'll Be Doing

• Supporting the delivery of the Customer Engagement plan
• Creating and delivering meaningful engagement opportunities for customers and our communities.
• Working collaboratively with customers and colleagues to improve services.
• Developing innovative ways for customers to influence, monitor and scrutinise service delivery.
• Building inclusive engagement approaches that encourage participation from a diverse range of customers.
• Facilitating meetings, workshops, focus groups and consultation activities.
• Creating engaging communications content across digital, social media and other channels.
• Monitoring engagement activity and outcomes, ensuring customers understand how their feedback has influenced decisions.
• Supporting colleagues across the organisation to embed customer engagement and involvement into service delivery.
• Using insights and feedback to identify opportunities for service improvement.

About You

You'll be passionate about customer engagement and committed to ensuring they have the opportunity to influence the services that matter to them.

You'll bring:

• Experience in customer engagement, community engagement, customer service or a related field.
• Excellent written and verbal communication skills.
• Strong presentation and facilitation skills, with the confidence to engage a range of audiences.
• Experience of developing positive relationships with customers and stakeholders from diverse backgrounds.
• The ability to manage competing priorities and work effectively across multiple projects.
• Experience delivering and monitoring projects and initiatives.
• A creative approach to communications and engagement, including digital and social media platforms.
• Confidence using Microsoft Office applications, including Word, Excel and PowerPoint.
• Knowledge of customer engagement and participation principles within housing or related sectors.
• A genuine interest in customer engagement, service improvement and social impact.
• Awareness and understanding of the issues affecting customers and communities.

This is a fantastic opportunity to be part of an ambitious programme of engagement at a time when the voices of their customers have never been more important. You'll help shape how our client works with customers, ensuring their experiences and insights influence decision-making at every level.

You'll join a supportive and passionate Customer Experience team where your ideas, enthusiasm and expertise will make a genuine difference to customers and communities across the Borough.

What Do They Have to Offer You?

In addition to a competitive salary, you will benefit from:

• 30 days annual leave plus bank holidays
• Option to buy up to 5 additional days annual leave
• An additional 5 days annual leave after 5 years' service
• Business mileage reimbursement
• Pension scheme with employer contributions matched up to 8%; death in service benefit
• Flexible, smart working arrangements
• Healthcare cashback plan, virtual GP access and subsidised gym membership
• Employee Assistance Programme available 24/7
• Paid volunteering days
• Enhanced family-friendly policies
• Plus, so much more!

We encourage you to apply as soon as possible, as we review applications as they are received and our client may close the advert earlier than indicated.

Diversity, Inclusion & Belonging

Our client is committed to creating an inclusive workplace where everyone feels valued, respected and supported. They operate a Guaranteed Interview Scheme for applicants who declare a disability, as defined by The Equality Act 2010, and meet the role's minimum requirements

Job Title: Fundraising Manager – Trusts and Statutory
Salary: £42,000 per annum (plus a 15% Inner London Weighting allowance of £6,300 if applicable)
Hours: Full Time, 37.5 hours per week, Monday to Friday 09:30 to 17:30
Contract Type: 6-month fixed term contract starting as soon as possible
Location: Hybrid – 2/3 days a week in one of our centres (London, Liverpool, Birmingham or Newcastle)
Reports to: Community Fundraising Manager

THE CHARITY
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London, Newcastle and Birmingham.

James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.

James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 6,000 men who might otherwise have been unable to access the support they desperately need.

THE OPPORTUNITY
James’ Place has huge ambitions to grow to reach more men in suicidal crisis. We are seeking an experienced fundraising manager to join us on a Fixed Term Contract to cover a period of maternity leave.

Trusts and Statutory is a crucial, high-performing and mature income stream for James’ Place. In this Fixed Term Contract, the postholder will be care-taking as well as continuing to grow income. The organisation has invested in a new Executive Leadership Team to drive forward the development of our new strategy, so there is an opportunity for this postholder to contribute to this process.

The purpose of this role is to raise funds for James’ Place:

• taking overall responsibility for building the relationships with and securing income from Trusts and Statutory sources to realise our aim to deliver more life-saving support for men in suicidal crisis nationally.

The key internal relationships for this role are:

• Head of Fundraising and Communications
• Fundraising Manager, Philanthropy and Corporate
• Fundraising Manager, Community
• Philanthropy Lead
• Fundraising Executive
• Stewardship and Events Manager
• Chief Executive
• Executive Leadership Team

The key external relationships for this role are:

• Trustees
• Appeal Board members
• Funders
• Potential Funders

KEY RESPONSIBILITIES
80% Direct Fundraising Work

• Responsible for a portfolio of donors, volunteers and prospects and an annual fundraising target of c. £750,000 - £1,000,000 from trusts, foundations, and statutory sources.
• Build a network of donors and volunteer supporters and influencers across a range of audiences, maintaining and developing relationships, who can support your fundraising.
• Attend events and write major grant applications and other proposals.
• Support the Philanthropy Lead to maximise opportunities through the Appeal Board.
• Manage engagement and fundraising events to support the organisation’s fundraising ambitions.
• Build compelling cases for James’ Place projects to put to prospective and existing funders, ensuring accurate financial information is presented clearly.

20% Fundraising Administration

• Ensuring regulatory and best practice guidelines are understood and adhered to in all fundraising and public facing work.
• Work with colleagues in the London centre and across the organisation, to develop their experience and confidence in fundraising activities, ensuring they are fully briefed and supported at all times.
• Ensure all activities are of a high standard, meeting all relevant regulations and best practice guidelines.

Culture and Values

• Always represent James’ Place with respect, decorum, and confidence.
• Work with the team to build our understanding of men in suicidal crisis and how suicidal behaviour develops.
• Deputise for the Head of Fundraising and Communications and represent the charity as and when needed.
• Recognise the value of review and evaluation and contribute to the on-going development of James’ Place as a respected, effective, and sustainable charity.
• Undertake any other duties as required in pursuit of organisational success, based around delivery of the organisational business plan.

PERSON SPECIFICATION
Essential

• A good track record of fundraising in the charity sector, with proven results or equivalent relevant transferable experience.
• Experience of success in trusts and statutory fundraising and an excellent understanding of and experience of meeting the expectations of these funders.
• Excellent written and verbal communication skills, and the confidence to engage and build relationships with stakeholders and partners at the highest level.
• A keen eye for detail and ability to analyse complex data and research findings to extrapolate key messages to create compelling cases for support or to communicate the impact of interventions.
• The ability to present this complex information in the most appropriate format tailored to the specific audience.
• Practical and resilient.
• Able to communicate persuasively with passion and integrity.
• Constructive and collaborative attitude, able to problem solve.
• A team player, willing to work collaboratively, support others, and take on additional responsibilities when needed.
• An ability to work on difficult and sensitive issues, showing kindness, integrity, and being willing to seek and offer help as required.

Desirable

• Understanding of and interest in mental health / suicide prevention.

WE OFFER

• A 7% employer contributory pension scheme
• Family friendly policies
• Death in service insurance scheme
• 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period

APPLICATION PROCESS
How to Apply
To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the three competency-based questions. We recommend for you to use the STAR (Situation, Task, Action, Result) method as a way of clearly and concisely outlining your skills, knowledge and experience.

Here at James' Place, we want you to feel comfortable in sharing your authentic selves and personal experiences, so we ask that you do not submit an application that has been formulated by AI. You may wish to use AI to support with structural aspects such as grammar and formatting, however your application must reflect your own genuine experiences, critical thinking and creativity.

Key Dates
This advert is open on a rolling recruitment basis, so early application is encouraged to avoid disappointment.

First-round interviews are expected to be held online on a rolling basis, starting from w/c 5th October.

Next Steps
There will be a two-stage interview process for this role.

If your application is shortlisted, we will contact you by email following the closing date to invite you to a first-round interview with up to three members of the James’ Place team.

If successful, you will be invited to a second-round interview with up to two members of the James’ Place team.

The interviews will be competency-based, giving you the opportunity to demonstrate your skills, knowledge, and experience in relation to the role requirements outlined in the person specification.

If your application is not shortlisted, we will contact you by email to let you know the outcome of your application. We encourage you to register for future job alerts here, so we can keep you informed about other opportunities at James’ Place that may be of interest to you.

Support
If you have any queries or experience challenges with the application process, please email [email protected].

James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.

If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.

Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.

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