User researchers jobs

You’ll focus on creating and maintaining a broad range of content to support and promote CCLG’s extensive range of activities, including research, our professional membership activities, health information for patients and families, influencing and policy work, and fundraising. You’ll work with teams across the organisation to identify opportunities to create content, ensuring it is engaging, of a high quality, on brand, and that it helps the organisation to meet its objectives.

We’re looking for a user-focused champion of great content, with strong organisational skills, who’ll use their own initiative and ability to manage a varied workload. Beyond your technical skills of producing high-quality content, you’ll have great interpersonal and communication sills, allowing you to build great working relationships across departments within CCLG and with key stakeholders, including our professional members and those with lived experience of children and young people’s cancer.

This role is offered on a hybrid basis, with an expectation of two days per week in our Leicester office.

About CCLG: The Children & Young People's Cancer Association

CCLG is a charity dedicated to creating a brighter future for children and young people with cancer. Powered by expertise, we unite the children and young people’s cancer community, driving collective action and progress.

Research is the key to better treatments, improved care, and potential cures. We fund and lead world-class research, fuelling groundbreaking work led by brilliant minds. Collaboration is at the heart of our approach—bringing together the right people and organisations to drive progress and deliver real impact.

We provide trusted information and guidance for children and young people with cancer, their families, and everyone supporting them. Our expertise helps them navigate the challenges of cancer and its impact, offering reassurance and clarity when it’s needed most.

Through our professional membership, we bring together the brightest minds in children and young people’s cancer, creating a national network that drives progress. Together, we shape better treatment and care - developing guidelines, sharing knowledge, offering expert advice, leading pioneering research, and creating essential resources and education for professionals. Our collective expertise sets the standard, advocating for excellence at every level—local, national, and global. 

Our work is only possible thanks to the generosity of fundraisers, donors, and supporters who share our mission. Every pound raised helps fund our research, provide trusted information for families, and brings together experts to improve treatment, care and outcomes.

Our communications team works to support and promote CCLG’s extensive range of activities, across research, professional membership, health information, policy and advocacy, and fundraising, raising awareness of our work, supporting our income generation strategy, and ultimately improving outcomes for children and young people with cancer.

Equality, Diversity & Inclusion

CCLG is committed to building a diverse and inclusive workforce that represents the communities we serve. We warmly welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process. 

Benefits of Working at CCLG

• 24 days annual leave plus bank holidays, with 6 additional closure days per year (usually 2 at Easter, 4 at Christmas) (pro-rata for part-time staff)
• Enhanced maternity pay 
• Enhanced sick pay
• Life insurance and employee assistance scheme
• Defined contribution pension scheme: 8% employer contribution / 5% employee contribution
• Hybrid working model
• Supportive and collaborative team culture

Application instructions

For your application, please upload a CV (which should include details of two referees, including your current/most recent employer - we will not contact references without your consent or prior to a provisional offer being made) along with a covering letter. Your covering letter should be bespoke to this job application, demonstrating how your experience makes you suitable for the role and showing how you meet the person specification. If you wish to include a small number of examples of relevant content you have created, please include links in your covering letter. 

We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value AI adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to tell us about your skills and experiences in your own voice.

Location: Hybrid working between the Aldgate, London office and home

An exciting opportunity has arisen for a talented Digital Product Insights Analyst to join our Digital Product Team. You will play a key role in strengthening how we use data, insight and experimentation to improve user experience, grow fundraising performance and support people affected by lung conditions.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

In this role, you will lead on web analytics and insight across our digital journeys, ensuring accurate tracking, high-quality data and clear performance reporting. You will work closely with colleagues across Fundraising + Engagement, Data + Insight and Health Advice to ensure consistent, high-quality reporting and insight across digital platforms. You will identify optimisation opportunities, shape experimentation roadmaps and support the design and evaluation of A/B testing activity. You will also contribute to strengthening our in-house SEO capability and embedding best practice in digital measurement.

You will have strong technical expertise in tools such as Google Analytics 4 and Google Tag Manager, alongside experience in testing and optimisation. You will be highly organised, confident presenting data stories to stakeholders and comfortable collaborating across teams and with external partners. A proactive, data-driven mindset and the ability to translate complex information into practical recommendations are essential.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

Full Time | Permanent | Up to £32,258 per annum plus benefits | Location: Bath (Hybrid)

We’re a dedicated, inspiring and forward-thinking healthcare charity. Our mission is to improve the bone health of the nation and prevent osteoporosis by influencing healthcare providers and professionals, supporting services to help our beneficiaries and driving research. 
 
We’re also proud to have a committed, highly engaged workforce, as shown by our employee engagement rating, and we want to attract the brightest and the best to help us beat this condition and change society for the better. 
 
In this role, you will be responsible for developing, implementing, and executing impact-driven digital storytelling campaigns, crafting compelling narratives that inspire action, raise awareness, and engage key audiences across social media and email. Using a mix of content formats—including video, graphics, user-generated content, and testimonials—you’ll bring stories to life in a way that maximizes reach and emotional connection.

• Are you highly motivated and passionate about digital marketing?
• Do you have experience in digital content creation, social media platform and community management?
• Do you have a solid understanding of a range of social media platforms, their algorithms and best practices?

 
If this is you, and you’re looking to join a fantastic organisation and team where you can really make a difference, we’d love to hear from you.  
 
Location - In this role, you would benefit from the flexibility of working on a hybrid basis (with the expectation to attend our central Bath office at least 20% of your time each month). 
 
How to apply
To apply, applicants should provide a comprehensive CV, including details of relevant experience and achievements. This should be supplemented by answering the supporting questions, demonstrating how your skills and experience meet the person specification.
 
We particularly welcome qualified applicants from the global majority, as they are under-represented in the team.
 
Want to know more? For more details on this exciting role, please download the job description. The closing date is Friday 26th June 2026. Interviews are planned to take place on Thursday 9th July 2026 and Friday 10th July 2026.
 
REF-229 141

We are looking for someone who is passionate about supporting those affected by ovarian cancer through a people-centered approach. You must be experienced in providing support services, well-organised and approachable. We have embedded our health equalities work stream across our organisation, so you must be committed to an inclusive approach across all your work. You will be an important member of our staff team, contributing to positive and constructive engagement with our community. We will provide you with training and supervision to support you to develop professionally within this role and to maintain a healthy work/life balance.

Pay scale: £29,899 – £33,668 per year (full time), pro-rata if part time. All our salaries are benchmarked based on the requirements of the Role Description and comparable roles in the charity sector. Salaries are subject to an annual review; we also award an annual cost of living increase.

Hours: 21 hours (part time) to 35 hours (full time) per week. We can offer flexibility around core operational hours to accommodate caring responsibilities. Core hours of work are between 8.30am to 5.30pm. Wednesday is a core working day.

Location is either:

· Home-based with an appropriate working space where confidentiality can be assured. Lives within the UK.

Or

· In our London office, this option attracts an additional payment.

In both scenarios you must be able to attend bi-monthly meetings in London and undertake occasional travel in the UK for meetings and support events.

Contract type: Permanent

JOB DESCRIPTION

You will work within the support team in providing the first point of contact for all support enquiries to Ovacome, via telephone, email, instant chat, and social media channels.

You will provide information and support on a wide range of ovarian cancer issues, including broader issues around living with cancer, ensuring that all information is evidence based and up-to-date.

You will assist in the moderation of the My Ovacome support forum and provide information where required to members.

You will assist in keeping the Support Services information on the Ovacome website up-to-date.

You will keep full, accurate, contemporaneous records of all enquiries following Ovacome policies and procedures, including confidentiality and data protection. You will maintain and update records on the Ovacome database.

You will assist in the organisation and facilitation of Ovacome groups as required.

You will maintain knowledge of clinical and research developments in ovarian cancer through relevant journals, attending conferences and liaison with healthcare professionals.

You will assist with the production of reports as required.

You will participate in regional support events as required, liaising with local services prior to the event. 

You will contribute to the Ovacome information resources and work with other members of the Ovacome to produce content that is of interest to our community.

You will work with the support team to identify common questions and themes from our service users so that we can proactively meet the needs of the wider community.

You will assist with writing and updating our Information booklets and resources to agreed standards (PIF Tick) and following agreed processes.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Business Development Manager to play a pivotal role in our Integrated Development Service in London

Sounds great, what will I be doing?

The Senior Business Development Manager will work closely with the Health Team to identify, develop, and propose new initiatives, contributing to Hestia's ambitious growth targets. They will lead on tenders that align with organisational priorities, finalising technical questions and method statements, and ensuring submissions are completed accurately and on time. The role involves bid writing and review support, conducting research into health and business development models, and exploring integrated funding opportunities. The post-holder will also work alongside Operations and HR teams to develop staffing structures, service delivery models, and financial plans, including modelling the impact of TUPE where relevant.

In addition, the Senior Business Development Manager will support the mobilisation of successful tenders, participate in presentations and clarification interviews, and evaluate outcomes to inform future submissions. They will contribute to Hestia's development strategy by identifying new growth opportunities, supporting service redevelopment, and fostering partnerships or consortia as effective delivery methods. The role requires engagement with commissioners, attendance at strategic forums, production of reports, and participation in internal working groups, while maintaining commercial confidentiality and pursuing personal training and development to enhance understanding of Hestia's services.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

We are seeking a highly organised and effective communicator with strong written and presentation skills. The ideal candidate will have experience in research, analysis, and preparing reports and recommendations. Experience in tender bid writing is essential. You should have a good understanding of safeguarding and the ability to address issues appropriately, along with knowledge of Health and Adult Social Care funding initiatives. The role requires someone experienced in working collaboratively within teams, providing professional technical advice, and supporting projects from inception to completion. 

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Are you a budding creative looking to gain hands-on experience across both digital and print design whilst making a real difference? As our Junior Designer, you’ll play a key role in our Marketing team, reporting to the Creative Manager and collaborating with a highly-skilled creative team of designers and copywriters.

From contributing to campaign concepts and execution, to developing toolkits, printed materials, and digital assets, you’ll tackle a diverse range of creative projects. You’ll also have the chance to hone your skills in brand design, playing a key role in developing and executing our new visual identity. We’re not looking for someone to purely produce artwork – we are actively seeking an individual who can think independently, contribute to and refine briefs, and bring their own creative flair to every project.

With your attention to detail, and passion for delivering impactful and accessible design for a range of audiences, you’ll help ensure The Charity’s brand shines across all platforms. This is your opportunity to grow as a creative and contribute to meaningful work that supports our vital mission.

WHO WE'RE LOOKING FOR:

You’re an enthusiastic and curious creative at the start of your design journey, eager to build your skills across a range of mediums. You enjoy exploring new ideas and approaches, bringing a fresh perspective while learning how to turn concepts into thoughtful, user-focused designs.

With a strong eye for detail and a willingness to learn, you balance creativity with a growing understanding of strategy. You’re organised, adaptable, and have excellent time management skills, approaching each task with a positive, solutions-focused mindset.

You’re building confidence in your technical abilities and are motivated to make the most of every opportunity - producing work that is considered, engaging, and continuously improving.

KEY ACCOUNTABILITIES:

• Support the creation of engaging digital and print materials, including campaign assets, sub-brands, toolkits, and internal and external communications, ensuring alignment with the Charity’s brand guidelines.

• Assist in producing digital assets such as social media graphics, email templates, and website visuals, working closely with channel owners and learning how to apply current trends and techniques effectively.

• Help maintain and apply the Charity’s visual identity across all work, building a strong understanding of brand guidelines and best practices.

• Collaborate with colleagues across teams to help develop clear briefs and contribute ideas to creative concepts.

• Assist on a range of creative projects from initial briefing through to final production, including concept development, responding to feedback, preparing files, and supporting delivery across platforms.

• Stay curious and proactive in exploring new design ideas, tools, and trends, contributing suggestions to enhance creative output.

• Manage your workload across multiple projects with support, working to deadlines while maintaining attention to detail and quality.

• Build and maintain positive working relationships with colleagues and stakeholders, contributing to a collaborative and supportive team environment.

• Support the organisation and maintenance of creative tools and processes, including file management, production planning, and updating project boards (e.g. Trello).

• Actively seek feedback and development opportunities to grow your skills in both digital and print design, keeping up to date with industry trends.

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Business Development Manager to play a pivotal role in our Integrated Development Service in London

Sounds great, what will I be doing?

The Senior Business Development Manager will work closely with the Health Team to identify, develop, and propose new initiatives, contributing to Hestia's ambitious growth targets. They will lead on tenders that align with organisational priorities, finalising technical questions and method statements, and ensuring submissions are completed accurately and on time. The role involves bid writing and review support, conducting research into health and business development models, and exploring integrated funding opportunities. The post-holder will also work alongside Operations and HR teams to develop staffing structures, service delivery models, and financial plans, including modelling the impact of TUPE where relevant.

In addition, the Senior Business Development Manager will support the mobilisation of successful tenders, participate in presentations and clarification interviews, and evaluate outcomes to inform future submissions. They will contribute to Hestia's development strategy by identifying new growth opportunities, supporting service redevelopment, and fostering partnerships or consortia as effective delivery methods. The role requires engagement with commissioners, attendance at strategic forums, production of reports, and participation in internal working groups, while maintaining commercial confidentiality and pursuing personal training and development to enhance understanding of Hestia's services.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

We are seeking a highly organised and effective communicator with strong written and presentation skills. The ideal candidate will have experience in research, analysis, and preparing reports and recommendations. Experience in tender bid writing is essential. You should have a good understanding of safeguarding and the ability to address issues appropriately, along with knowledge of Health and Adult Social Care funding initiatives. The role requires someone experienced in working collaboratively within teams, providing professional technical advice, and supporting projects from inception to completion. 

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

The British Association for Behavioural & Cognitive Psychotherapies (BABCP) is the lead organisation for Cognitive Behavioural Therapy (CBT) in the UK and Ireland.

We are a growing organisation which aims to improve the mental health of people across the United Kingdom and the Republic of Ireland, through furthering research and good practice in CBT and related professions.

We have more than 27,000 members across the UK, Ireland and overseas, and a growing staff team, who work remotely. 

We are looking for an experienced Complaints and Compliance Coordinator to join the complaints department to provide efficient and professional administration of the complaints process, ensuring accurate record-keeping, timely assessment, and handling of cases in line with BABCP procedures, and effective coordination and support for panels to enable fair and well-informed decision-making.

What you’ll be doing

Some of the duties and responsibilities of the role are:

· To keep accurate documentation when logging all complaints, ensuring accurate records for all correspondence

· To set up case files and ensure all correspondence is in a central location for each complaint

· To ensure that all formal complaints are managed in accordance with the BABCP Complaints Procedures

· To ensure that all complaints are dealt with in a timely and professional manner and investigated as directed

· To undertake the initial assessment of complaints on receipt, including reviewing whether complaints meet the initial threshold requirements set out in the BABCP Complaints and Disciplinary Procedures and acknowledging them within specified timeframes

· To identify complaints that are out of scope, vexatious, or otherwise unsuitable for progression, and prepare reasoned recommendations for closure or non-progression

· To support with scheduling the meeting and preparing case files for the panel meetings

· To set up meetings for the purpose of hearing complaints in liaison with all relevant parties

· To support panellists (across the various complaints panels) to ensure that they have all the necessary information to deliver their role effectively

· To gather supporting documentation and data for the purpose of meetings and decision making

· To monitor the Complaints inbox, action and refer as required, exercising sound professional judgement in prioritising, responding to an escalating communication

· To ensure that at every stage of the complaints procedure service users and members receive timely updates regarding the progress of their respective complaints

 

What we’re looking for

· Experience of working in a similar role and within a regulated environment where standards are set and enforced

· Experience of assessing, analysing or triaging complains, enquiries or referrals, including applying procedural or threshold criteria

· Proven administrative experience and confidence working with case management systems or similar databases

· Demonstrable skills in identifying risk, safeguarding concerns and matters requiring escalation

· Ability to exercise sound professional judgment within a defined framework and justify rationale for decisions made, with strong customer service and interpersonal skills

· Excellent IT skills, particularly in Microsoft Outlook, Word and Excel, and the ability to learn new systems quickly and able to contribute to the preparation of reports relating to compliance and operational efficiency

· Excellent written and verbal communication skills with high level of accuracy and strong attention to detail

· Able to maintain impartiality and hear difficult information in a non-judgemental manner

For further information on the role and its requirements, please refer to the full job descriptions and person specification.

BABCP supports and promotes Equality, Diversity and Inclusion. We welcome applications from people of all backgrounds.

 

How to apply

Please provide your CV and a cover letter by midnight on 21 June 2026.

Please note  

If you have not heard from us by 26 June 2026, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our future vacancies and apply again, as we are always looking for talented individuals to join us.

Feedback will be provided to those who are invited to interview.

This is an opportunity to play a leading role in shaping the future of Resources for Autism.

Since 1997, we have supported autistic people and their families through services that are safe, empowering and neuro-affirming. As demand for our work continues to grow, we are looking for an ambitious and strategic Head of Income Generation & Business Development to help us build a stronger, more diverse and sustainable future.

Reporting to the CEO and joining our Senior Leadership Team, you will lead the development of a progressive income generation strategy that expands new partnerships, income streams and opportunities for growth — ensuring we can continue delivering life-changing support to autistic people across London and the West Midlands. 

We are looking for someone who combines commercial awareness with creativity, relationship-building and a genuine commitment to social impact.

LOCATION: London (or Birmingham with regular travel to London)

SALARY: £50,000 - £56,000 depending on experience

HOURS: Full time

The Role

You will design and deliver a new income generation strategy that unlocks growth across:

· Corporate partnerships

· Major donors and philanthropy

· Community, individual and digital giving

· Earned and paid‑for services

· Grants, trusts and public sector funding (as part of a balanced mix)

· Recurring /regular donations from committed individuals

You will take an “intrapreneurial” approach — spotting opportunity, building new propositions, testing ideas and learning quickly — while embedding a culture where income generation is seen as a shared organisational priority, not the responsibility of one team.

Essential Experience & Track Record

• A demonstrable track record of generating income and/or building sustainable revenue streams, across more than one income source.
• Evidence of developing and delivering an income or growth strategy, particularly in contexts requiring diversification or change.
• Experience of driving new opportunities — such as partnerships, products, services or supporter propositions — rather than only maintaining existing income.
• Proven success in building and stewarding senior relationships, including corporates, funders, donors, commissioners or strategic partners.
• Experience working at a senior level within an organisation, with exposure to executive decision‑making and governance (e.g. Board or Trustee engagement).

Essential Skills

· Demonstrable evidence of success and business growth

· Experience and success in one or more of the following:

• Corporate partnerships or sponsorship

• Major donor / philanthropy programmes

• Earned or paid for services/ sales

• Community or digital fundraising

· Experience developing and delivering successful strategies.

· Evidence of successful relationship-building skills with funders, donors, corporate partners or others.

· Experience managing or mentoring staff or volunteers.

· Strategic thinker with the ability to work collaboratively across teams and with senior stakeholders.

· Good market research and data analysis skills that have influenced decisions

· Experience contributing to or leading at organisational growth.

· Highly organised, with the ability to manage multiple priorities and deadlines.

· Excellent communication skills (written and verbal) adaptable to different populations including: colleagues, external professionals, service users, families, volunteers, donors

Desirable Skills

· Understanding of and commitment to adhering to fundraising policies, ethical standards, and relevant regulatory frameworks (e.g. Fundraising Regulator Code of Practice, GDPR).

· Experience in minor/major donor fundraising and/or corporate partnerships.

· Familiarity with the autism or disability sector.

Staff Benefits 

90% of our staff say that Resources for Autism is “a great place to work”. 

Not only will the work you do ensure we are making vital differences and inspiring others, but our other benefits also include: 

· 25 days of leave (pro rata for part time roles) each year plus 8 bank holidays and an additional 3 Celebration days that could be used between Christmas and new year, but may be used for other religious days or significant days such as your birthday 

· access to ongoing training and progress in the areas that interest you 

· access to our wellbeing initiatives and an Employee Assistance Programme 

Application Process

Read more about us and the role on our website

To apply, you will need to complete our application form in full, including your full employment and education history. Any gaps in employment should be clearly explained within your application.

Please note that CVs may be included as supporting documents but will not be accepted in place of a completed application form.

As part of your application, we ask that you provide a personal statement outlining how your experience, skills and approach meet the requirements of the role and person specification.

At Alzheimer’s Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in Bridgend and the wider Cwm Taff Morgannwg area working 21 hours per week on a fixed term contract until 31 March 2027.

You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes.

Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork.

You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you.

About you

You will have:

- An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them.
- Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles.
- You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds.
- The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities.
- Confidence using IT systems to maintain accurate and confidential records.
- A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences.
- A valid driving licence and access to a vehicle. It is an essential requirement of this role that you are able and willing to drive service users to groups and/or appointments.
- The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks. 

Please don’t be put off from applying if you don’t meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we’re keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.
 
Key Responsibilities:

- Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances.
- Provide personalised information, advice and emotional support that reflects each person’s culture, background, values and preferences.
- Deliver support through home visits, telephone contact and partnership working other professionals.
- Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably.
- Manage a defined caseload, maintaining accurate, respectful and confidential records.
- Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support.
- Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement.
- Facilitate and deliver regular peer support groups, creating a safe, inclusive environment where people affected by dementia can share experiences, build connections, and access tailored information and guidance.
- Drive service users to local peer support groups and/or appointments safely and dependably as an essential part of daily duties.

Interviews for this role have been provisionally scheduled to take place via Teams w/c 29th June.

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

Rainbow Migration, the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system, is recruiting a Policy and Public Affairs Manage. The Policy and Public Affairs Manager will join our management team and lead on developing our policy positions and engaging with parliament and government.

Responsibilities will include:

· Developing and delivering influencing strategies

· Monitoring and evaluating our policy and public affairs work

· Writing high-quality policy and briefing papers or reports

· Engaging with civil servants, parliamentarians, ministers and other policymakers, influencers or allies

· Working collaboratively with other organisations and stakeholders to achieve change

· Ensuring meaningful involvement of people with lived experience – especially our Refugee Advisory Panel – in our influencing work

· Managing occasional research projects

Rainbow Migration’s vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Our values are: 

· Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration. 

· Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us. 

· Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services. 

· Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system. 

Diversity, inclusion and anti-oppression

At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We welcome applications from people of all backgrounds and do not unlawfully discriminate on the basis of race, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements.

We strive to build a team that reflects the diversity of the community we work in. We are also reviewing what we do and how we do it through an anti-oppression and anti-racism lens, and are investing in being more informed and led by LGBTQI+ people who have sought asylum.

We welcome applications from candidates who have been through the UK asylum system and people of colour, who are currently underrepresented among our staff in relation to our service users.

We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet the necessary criteria in the person specification.

To support candidates during the interview process, we send a selection of questions in advance. You are welcome to bring notes with you and also take notes in interviews to help process information. If your interview is online, we can also put questions in the meeting chat. If your interview is in person, we will send details of how to get to the building from both local tube stations and a video showing the interview space. Please let us know if we can make other adjustments to support your interview process.

Role overview

Contract type: Permanent

Hours: Full-time (35 hours per week); working part-time (minimum 21 hours) will be considered. Occasional work in the evenings and at weekends will be required but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.

Salary: Starting at £46,000 with a potential step increase each year up to £51,253 (pro rata if working part time), plus statutory employer’s pension contribution. We also try to give a separate inflationary increase every April.

Location: Remote or from Rainbow Migration’s step-free offices which are based in London between Vauxhall and the Oval. Hybrid working will also be considered and can be agreed with the line manager as per our hybrid working policy. The successful candidate could work from anywhere in the UK but would be expected to occasionally travel to London and other parts of the country for meetings and events. At the time of posting this advert, staff mostly work from home. Please contact us if you have any questions.

Annual Leave: Initially 25 days per year. After two years of employment, this will increase by one day per year up to a maximum of 28 days (pro rata if working part-time).

Benefits:

· Two days of wellbeing leave to be taken at short notice in each calendar year (pro rata for part-time staff)

· Enhanced parental leave and pay

· Full pay for jury service (up to four weeks), compassionate leave (up to two weeks) and dependants’ leave (up to four days, pro rata for part-time staff)

· Potential for two salary increases a year: a step increase and an inflationary increase

· TOIL system

· Hybrid working policy, including possibility of working abroad for 10 working days (pro rata for part-time staff) each year

· Policy on staff loans or salary advances for difficult times

· Training and learning opportunities

· Occupational health assessments for disabled employees to understand how we can support and make reasonable adjustments

· Employee assistance programme which includes counselling service, wellness advice, legal and money advice, and other matters

· Clinical supervision for staff delivering services (a safe space with an independent therapist to offload and discuss feelings and challenges)

How to apply

Closing date: 9.30 am on Friday 26 June 2026

Interview dates: We plan to do a 30-minute online interview on 6 July 2026 and, if successful at that stage, a further 1-hour in-person interview on 13 July 2026.

Please read the job description and person specification. If you have any questions about the role or would like to find out more before applying, then you can contact the line manager via the email address in the job description.

Please send to the email address you will find in the job description on our website:

1. Your CV

2. A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes)

We would also be grateful if you could complete the optional monitoring form (please find the link in the job description).

In your statement, please:

1. Explain why you are interested in this role and give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate you meet the necessary (and, where applicable, advantageous) criteria for the role. Skills and experience could be from training, volunteering, interests or life experience.

2. Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities).

3. State how many hours a week you wish to work and if you have a preferred pattern.

4. State if you have or have not used AI to help with your application in any way. If you have used AI, please explain why. While AI can be a helpful tool, we expect all applications to reflect your own experiences, qualifications and style of writing. Transparency is valued, so applications that are obviously written with AI without explanation will not be considered.
 

By submitting an application, you:

1. Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post.

2. Declare that to the best of your knowledge and belief, the information provided in your application is true and correct and that you understand that any false information or statement given will justify your dismissal from Rainbow Migration if appointed.

3. Accept that owing to the nature of the work, if successful, you will be required to disclose all unspent criminal records at the point of conditional job offer and subsequently to undergo a basic DBS (Disclosure and Barring Service) check. See our website for more information.

We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources you will find at the Experts by Experience Employment Network website which may help in preparing your job application.

Privacy notice

If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy (please see the link on our website). Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Rainbow Migration will store data on unsuccessful applicants for 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is deleted after six months.

This is an exciting new opportunity to shape the future of technology and digital capability across five South West charities. We are seeking an exceptional Regional Chief Technology Officer who is motivated by both challenge and purpose; someone who can harness technology to make a tangible difference to how our faith-based charities support church communities.

Working across Bath & Wells, Bristol, Exeter, Salisbury and Truro, this role offers a rare platform to influence at scale. The successful candidate will lead a region-wide programme of digital transformation and process optimisation, helping modernise systems, strengthen cyber resilience and unlock efficiencies that release resources for mission and ministry.

This is not technology for its own sake. We are looking for someone who combines strategic insight with practical delivery; a leader who can translate complex technical possibilities into real-world improvements for staff, clergy and volunteers. You will play a key role in shaping the responsible adoption of emerging technologies, including AI, while ensuring strong governance, security and compliance.

Please note that, whilst the role will be primarily home-based, the post-holder will be required to travel regularly across the Southwest region, with an onsite presence in each organisation at least once per month.

Responsibilities

Strategic Leadership:

• Develop, articulate, and implement a shared digital transformation and technology strategy that is directly aligned with the overarching mission and strategic goals of the five dioceses.
• Act as the principal technology advisor to the Diocesan Secretaries and their senior leadership teams.

Process Mapping & Optimisation:

• Lead a comprehensive, collaborative review of key administrative and operational processes within the Diocesan Boards of Finance (DBFs) and in parishes where appropriate.
• Use process mapping techniques to identify inefficiencies, bottlenecks, and areas for improvement, and then design and implement optimised workflows.

AI & Responsible Innovation:

• Actively research, evaluate, pilot, and implement appropriate AI and automation tools to enhance efficiency, support fundraising, and improve service delivery.
• Ensure all innovation is undertaken responsibly, ethically, and with a clear focus on tangible benefits.

Stakeholder Management & Engagement:

• Build and maintain strong, collaborative relationships with a diverse range of stakeholders across all five dioceses, including clergy, staff, and volunteers.
• Foster a culture of digital literacy and champion the benefits of change in a clear, accessible, and empathetic manner.

Project & Change Management:

• Oversee the full lifecycle of technology and process improvement projects, from initial conception and business case development through to delivery, user training, and final handover.
• Employ robust project management methodologies to ensure projects are delivered on time and within budget.

Qualifications, Training & Experience:

• Proven and extensive senior technology leadership experience (e.g., CTO, Head of IT, Director of Digital Transformation) with clear evidence of strategic impact.
• Relevant degree (or equivalent) in a technology-related discipline, with appropriate professional certifications in technology, architecture, project or change management, and membership of a relevant professional body.
• Strong track record in business process mapping, analysis and re-engineering delivering measurable efficiency gains.
• Practical experience evaluating, procuring and implementing modern technology solutions, including cloud platforms (e.g., Microsoft 365), CRM systems and data analytics tools.
• Experience in the charity, non-profit or similarly complex, values-driven sector is highly desirable. Demonstrable experience of, or well-informed and practical interest in, the responsible and ethical application of AI and automation in an organisational context.
• Significant experience in technology strategy, budget management, vendor negotiation and delivery of complex, multi-stakeholder programmes.

Competencies & Behavioural requirements:

• Exceptional communicator and translator: Able to convey complex technical concepts in clear, accessible language and influence a wide range of non-technical stakeholders with confidence.
• Strategic yet pragmatic thinker: Sees the big picture and aligns technology with organisational priorities, while remaining hands-on and focused on practical, value adding solutions.
• Collaborative and emotionally intelligent leader: Builds trust and consensus across diverse stakeholders and cultures, leading change with empathy, credibility and sensitivity.
• Resilient and delivery-focused: Proactive and self-motivated, with the drive and discipline to deliver complex, multi-year programmes and achieve measurable outcomes.
• Culturally astute and values-aware: Demonstrates understanding of, and respect for, the Church of England’s context, governance and ethos, navigating the environment with diplomacy and good judgement.

Our benefits include:

• Generous company pension
• A comprehensive health & wellbeing programme, inlcuding an Employee Assistance Programme 
• Paid volunteering & study leave allowace
• Company events
• Home working

We are looking for two Consultants to join our Faith & Society team. These roles will support the delivery of projects focused on public affairs, faith engagement and social change. You will work with partners across politics, civil society, business and faith communities, and will contribute to research, stakeholder engagement, project coordination and client delivery. You will also help build relationships across a wide range of organisations and communities 

Location: The role is based primarily remotely, but you must be willing and able to work regularly (one day per week minimum) from our London office, which is near to Parliament. You must also be able to travel to Bristol and/or Reading once a month for a team meeting, for which expenses will be covered. 

Salary: £28,387

Contract: This is a permanent, full-time role, but we are open to being flexible on this, and on proposed working patterns. 

All applicants must have the right to work in the UK. 

About the Good Faith Partnership

We believe the world should be different and that it shouldn’t be so hard to bring about change. We help to create solutions to society’s most difficult problems. We connect businesses, governments, charities, philanthropists, foundations and communities. We help leaders harness their organisation's energy and expertise. We unite different passions, skills and expertise around a common vision: the power of people working together to bring about lasting change.

We commit to working with our clients to achieve the best outcomes, even where that might mean saying the right thing rather than the popular thing. We want to work with our partners so that our work has a positive legacy: building strong relationships and delivering positive social change.

The Good Faith Partnership was launched in 2016 as two partners and a simple hypothesis: If you can successfully bridge some of the gaps between different sectors, you might just find some innovative solutions for some of society’s more difficult problems. Over the last 10 years, we’ve been involved in a wide variety of exciting projects, and we’re sure that there is much more for us to do. 

Who we want on our team

The core competence of everyone in our team is the ability to work with surprisingly different people to understand a problem, propose a solution, and then grow what works best. We apply this across the organisation whether within our internal operations or external strategy.

We look for people who are:

• Driven to make a positive contribution to society 

• Exceptional with people and are committed to the power of relationships to facilitate social change

• Curious and have a desire to learn and try new things

• Have a track record of ‘getting things done’

• Problem solvers in mindset and approach – imaginative, strategic, pragmatic, tenacious and hope-filled

• Superb collaborators and self-starters, capable of taking initiative and working autonomously

• Willing to pitch in to help other team members if needed

• Comfortable working in high-paced, start-up environments

• Able to manage themselves and their time, juggling a variety of tasks and priorities

• Resilient and calm under pressure

• Convinced of the immense power of a sense of humour and assuming the best in others

Responsibilities

The Consultants’ main responsibilities will be to support and own parts of GFP projects by:

• Supporting projects with a public affairs component to provide accurate, incisive and impactful data and analysis

• Producing weekly reports on relevant parliamentary and government business for particular clients and projects

• Maintaining accurate, user-friendly and up-to-date databases to support public affairs work across projects

• Assisting in drafting parliamentary materials, including briefings, oral and written questions, and correspondence with stakeholders

• Supporting senior colleagues in their client and stakeholder management as necessary, including with administrative tasks such as meeting preparation and minute-taking

• Supporting colleagues to organise events on the Parliamentary estate, including room bookings and catering 

• Responding to the needs of the team to support wider project delivery

• Owning and project managing parts of a project and ensuring successful delivery, working autonomously to complete project work where required.

• As appropriate build and manage relationships with clients (usually at delivery level)

• Lead and support with GFP core tasks to drive the business forward

To get an idea of the kind of projects you might help deliver, please visit our website. 

Qualifications and Experience

Key skills and experience required for these roles are:

• Track record of supporting and delivering parts of a project 

• Ability to work well under pressure and reach set deadlines

• Experience managing relationships with a range of stakeholders from a variety of backgrounds, including a willingness to engage with senior stakeholders in areas including, but not limited to, politics, business or faith institutions

• Rigorous attention to detail

• Initiative and good problem-solving skills 

• Confident communicator with strong people skills and the ability to build relationships

• An interest in politics, with an ability to maintain neutrality and a keenness to work with politicians across the political spectrum

• Demonstrable religious literacy, ideally with direct experience of working with faith communities, faith-based organisations and religious leaders

• Experience in supporting teams and offering help proactively

• Experience of supporting both online and in person events

For full details on how to apply, as well as more information on how to contact us, please review the attached JD and follow the instructions. 

Operations Manager

Type: Full-Time (40 hours per week)

Reports to: Director of Operations

Location: Westminster, London (expectation of working from our office 2-3 days a week)

Salary: c£68,000, depending on experience

Start date: We expect to complete interviews  in July, with the successful candidate joining the team as soon as possible thereafter, subject to reference checks and notice period.

How to apply: Please submit your application via our website. 

About CLTR

The Centre for Long-Term Resilience (CLTR) is a UK-based, non-profit and independent think tank with a mission to transform global resilience to extreme AI and biological risks. We achieve this by working with governments and institutions, offering targeted, evidence-based advice designed to enhance understanding, decision-making and governance.

The Role

The Operations Manager is a key hire within our small but highly effective Operations Unit, sitting alongside a People Operations Manager and reporting directly to the Director of Operations. The Operations Manager will play a pivotal role in supporting CLTR’s overall operations, working across units and delivering projects spanning cybersecurity, finance, administration, data protection, office management and others.

This is a hands-on, generalist role suited to a skilled and self-motivated operator who thrives in a fast-paced environment and is comfortable switching between strategic project management and day-to-day delivery. You will have the confidence to take on new challenges and the ability to communicate clearly with internal teams, contractors and external service providers to drive impact.

You will take ownership of key operational systems and processes, lead on our internal cybersecurity and IT operations (in partnership with our external managed service provider), and support a range of compliance, administrative, and organisational improvement projects. As the organisation grows, this role will be central to building the infrastructure that supports a scaling team.

What you’ll do:

Project & Operations Management

• Project manage key operational initiatives from initiation through to delivery, maintaining clear plans, timelines, and stakeholder communication.

• Support the Director of Operations in developing and implementing operational strategies aligned with the organisation's growth plans.

• Identify inefficiencies in existing systems and processes and drive improvements, ensuring the organisation is well-positioned to scale.

• Maintain operational documentation, process guides, and internal knowledge management systems.

Cybersecurity and IT:

• Serve as the primary internal point of contact for our external IT and managed security service provider, ensuring service levels are maintained and issues are resolved promptly.

• Oversee day-to-day IT operations including device management, software licensing, onboarding/offboarding technology needs, and user support escalations.

• Lead the implementation and ongoing management of the organisation's cybersecurity policies and controls, in line with relevant frameworks (e.g. Cyber Essentials).

• Maintain and develop an asset register, acceptable use policies, access controls, and incident response procedures.

• Proactively identify and mitigate IT and security risks as the organisation grows, including preparing for future infrastructure needs.

• Coordinate internal roll out and learning around AI tools.

Compliance & Governance Support

• Maintain and update internal policies in coordination with the Director of Operations, People Operations Manager and relevant leads.

• Support the People Operations Manager with HR-adjacent compliance requirements where appropriate (e.g. right to work checks, DBS, data handling).

• Support organisational compliance activities, including data protection (UK GDPR) and any sector-or donor-specific regulatory requirements.

• Assist in preparing for and managing external audits, accreditations, and due diligence processes.

Office & Administrative Operations

• Oversee the smooth day-to-day running of office operations, including facilities management, supplier relationships, and procurement.

• Manage relationships with key operational suppliers and service providers, reviewing contracts and ensuring value for money.

• Provide flexible administrative support to the Director of Operations and wider Operations Unit as needed, with a can-do approach to varied tasks.

• Support the planning and logistics of internal events, offsites, and all-staff meetings.

• Provide flexible operational support to the Risk Management Unit (0.5 days per week)

Organisational Development

• Contribute to scaling the organisation's operational capabilities as headcount grows, including helping to onboard new staff, implement new tools, and embed operational best practice.

• Play an active role in fostering a well-organised, collaborative, and mission-aligned working culture.

• Any other tasks as reasonably requested by your line manager.

Person Specification

Essential

• Proven track record in an operations, project management, or business management role.

• Strong project management skills, with the ability to manage multiple workstreams simultaneously and deliver to deadlines.

• Proven ability to manage IT and/or cybersecurity operations, ideally including experience working with external managed service providers.

• Experience supporting compliance or governance functions, including working knowledge of UK GDPR and data protection practice.

• Exceptional attention to detail and organisational skills, with a systematic approach to documentation and process management.

• A self-starter mentality — comfortable with ambiguity, able to take initiative, and happy to roll up their sleeves on both strategic and administrative tasks.

• High agency and a proactive, ownership-driven approach — you follow through on commitments, adapt quickly, and don't wait to be told what needs doing.

• Excellent interpersonal skills, able to communicate clearly, kindly and directly — giving and receiving feedback openly, and building strong relationships across teams and with external partners.

• A genuine commitment to CLTR's mission and an understanding that getting the operations right is what enables high-impact work to land.

• Eligible to work in the UK. Unfortunately we are unable to sponsor visas for this role. 

Desirable

• Experience working in a not-for-profit, think tank, research organisation, or similarly mission-driven environment.

• Project management qualification such as PRINCE2 or Agile.

• Familiarity with cybersecurity frameworks such as Cyber Essentials, NIST, or ISO 27001.

• Experience supporting organisational scaling or managing change in a growing team.

• Strong digital literacy and experience working with tools such as Claude, Gemini, Asana and WordPress, and the ability to learn new software rapidly.

• Experience managing procurement and supplier contracts.

Location and Travel Requirements

Flexible location within the UK, with the expectation of attending our central London office at least twice-to-three times a week, including Mondays. We are open to discussing remote and flexible working arrangements with candidates.

Salary and Benefits

£68,000, depending on experience. If you are interested in this position, but the salary is a barrier to applying, please get in touch with our team to discuss.

In addition to your salary, CLTR offers a generous benefits package which includes:

• 30 days annual leave, plus public holidays;

• £5,000 (before tax) annual wellbeing budget, for you to spend at your discretion on items such as gym membership, therapy, meditation, etc.;

• £3,000 annual learning and development budget, plus up to five days paid work time;

• £2,000 onboarding grant for equipment and supplies;

• A pension contribution scheme (up to 7% employer-matched contribution);

• Private health insurance;

• Group life insurance;

• Generous parental leave benefits; and

• Paid office lunches twice a week including on Mondays.

Working with CLTR also comes with a commitment to caring deeply about your wellbeing, career development and overall experience working with our team, and to respect your preferred working patterns, including flexible working hours as agreed with line managers, wherever possible.

How to apply

To apply for this role, please submit your CV and a cover letter (no more than two sides of A4) via our website by 9am UK time on Monday  22 June 2026. Please use your cover letter to demonstrate how you meet the person specification, and how you would approach the responsibilities of this role in practice.

We plan to conduct first round interviews online with selected candidates during the week commencing 29 June 2026.

Final interviews will be held in person during the week commencing 13 July 2026 at CLTR’s office in London.

If you have any questions regarding the process or dates above, please get in touch.

Equal opportunities

As an employer we encourage candidates from all backgrounds to apply and do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also warmly welcome applicants returning to work after career breaks.

We know that our organisation is strengthened by the rich variety of perspectives that a truly diverse workforce brings. We want to make sure that our selection processes are as fair as they can possibly be, providing a level playing field for anyone who wants to come and work at CLTR.

Therefore, if you have any special access requirements or other support needs throughout the application process, including interview, please get in touch so we can talk through any adjustments you need in complete confidence, and make arrangements on your behalf.

Adjustments can be whatever you need them to be, whether that’s around accessibility, preparation time and space, or just travel expenses to get you to an interview. Let us know what you need, and we’ll do everything we can to make sure you’re getting a fair opportunity to succeed.