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Employment Details: 

• Location: Haringey (N17), London, UK. (This is an In-Person role with optional one day working remotely) 
• Job Title:  Director of Operations 
• Reporting to: CEO, with accountability to the Board of Trustees 
• Line Manages: Operations Co-ordinator and Finance Officer
• Employment Type: Full-Time (40hrs Per Week)
• Start date: October 2026 (Ideally, or later if you have a notice period) 

Benefits:

• Annual Leave: 25 days (Exclusive of Bank Holiday)
• 1 x WFH/flexi working as per policy
• CPD Budget: £1000
• Group Life Insurance
• Discount on Food (Specific Restaurants)
• Free Brunch every Thursday
• Company Well-being Events
• Pension Contribution

Summary of the role:
The Director of Operations is a pivotal senior leadership role at Sister System, responsible for strengthening the people, culture, systems and organisational foundations that enable our mission to thrive. Working closely with the CEO, Senior Leadership Team and Board of Trustees, the postholder will play a central role in delivering our current strategic priorities and shaping the next chapter of Sister System as we develop our future strategy beyond September 2027. 

This is a significant opportunity to help shape a growing, values-led organisation founded on co-curation, sisterhood, race & gender equity and the belief that girls and young women should be active architects of the services, systems and opportunities designed for them. With oversight of financial management, people and culture, compliance, risk and organisational infrastructure, the Director of Operations will lead on empowering & ensuring that our internal culture and ways of working reflect the same care, accountability, ambition and empowerment that sit at the heart of our model. 

The role will be instrumental in translating our founding vision into strong, sustainable practice, ensuring Sister System is equipped to grow its impact while remaining deeply connected to the voices, experiences and leadership of the girls and young women we exist to serve. 

Our Charity:
Sister System exists to ensure that care-affected girls and young women are not defined by the systems they have experienced, but are supported to recognise their strengths, shape their futures and access the same opportunities as their peers. 

Our culturally competent, co-curated model works alongside girls and young women aged 13–24 through a long-term journey of support, progression and leadership. Across three interconnected stages, we provide trusted relationships, mentoring, therapeutic support, education, leadership development and pathways into employment. Our approach recognises that meaningful change takes time, consistency and a community that continues to believe in her. 

Founded with girls and young women, not simply for them, Sister System places their voices, experiences and ambitions at the heart of everything we do. Through our growing hub-and-spoke model, we are expanding our reach while also influencing the wider systems, services and institutions that shape their lives. 

Our ambition is not only to improve individual outcomes, but to demonstrate a better way of working with care-affected girls and young women—one that is relational, culturally responsive, asset-based and built around what they tell us they need to thrive. 

As Sister System enters its next phase of growth and prepares to shape its future strategy, we are seeking an experienced and values-led Director of Operations to join our Senior Leadership Team. This is an exciting opportunity to strengthen the people, culture, systems and infrastructure that will enable our organisation—and the girls and young women alongside us—to achieve even more. 

Our Vision: 
A world where empowered girls reach their potential through equitable opportunities.

Our Mission: 
To bridge the gap between care-affected girls and young women within mainstream society by working alongside them to ensure they have the same opportunities that everyone else has – at home, school, work and within our communities. 

Our Values: 

• COLLABORATIVE 
  We co-curate programmes with our Sis-Stars. We seek powerful partnerships. 
• EVIDENCE-BASED 
  We build trust and respect within our sector. 
• MASTERFUL 
  We aim for excellence as standard and share our learning. 
• SOLUTION-FOCUSED 
  We innovate to overcome challenges with a long-term goal in mind. 
• TENACIOUS 
  We are not afraid to take a stand and push for change. 

 
Key Responsibilities 

Strategic Leadership and Implementation 

• Work closely with the CEO, Senior Leadership Team and Board of Trustees to translate Sister System’s strategy, theory of change, operational model and financial plans into clear organisational priorities and coordinated action. 
• Play a central role in shaping Sister System’s next strategy ahead of the September 2027 refresh, ensuring it reflects our founding commitment to co-curation, the voices of girls and young women, our evolving three-stage model and our future growth ambitions. 
• Lead the development of proportionate planning, monitoring and review processes that enable the Senior Leadership Team to track progress, reflect on performance, identify barriers and remain accountable for delivery. 
• Monitor progress against agreed strategic goals and KPIs, ensuring that risks, dependencies and areas requiring leadership attention are clearly identified and addressed. 
• Support senior leaders to turn strategic priorities into realistic plans, with clear ownership, timescales and measurable outcomes. 
• Ensure that learning from delivery, impact data, staff experience and the voices of girls and young women inform strategic decision-making and organisational improvement. 
• Cultivate a strong shared sense of purpose across Sister System, helping colleagues understand how their roles contribute to our mission, values and long-term ambitions. 

Financial Strategy and Audit 

• Work closely with the CEO, Senior Leadership Team and Board of Trustees to shape, implement and regularly evaluate Sister System’s financial strategy, ensuring it supports our mission, strategic ambitions and long-term sustainability. 
• Provide clear, financial recommendations to the CEO, helping the organisation navigate the balance between delivering high-quality, meaningful impact for girls and young women, achieving value for money and maintaining financial resilience. 
• Translate Sister System’s strategic priorities, delivery model and growth ambitions into realistic financial plans, forecasts and scenarios that support timely and well-informed decision-making. 
• Lead financial scenario planning and ensure that the CEO and Board have a clear understanding of the financial implications, risks and trade-offs associated with key organisational decisions. 
• Lead and oversee the annual audit process, working effectively with external auditors, the finance team, senior leaders and the Board to ensure a robust, timely and transparent process. 
• Ensure that learning and recommendations arising from audits, financial reviews and assurance activity are translated into clear improvements and strengthened organisational practice. 

Financial Management 

• Lead the development, monitoring and management of annual budgets, reforecasts and longer-term financial plans, ensuring resources are aligned with Sister System’s strategic priorities. 
• Hold and actively manage the tension between quality, impact, affordability and value for money, ensuring financial decisions protect the integrity of Sister System’s model and the experience of the girls and young women we serve. 
• Provide the CEO, Senior Leadership Team and Board with clear, accessible and timely financial information, insight and recommendations to support effective leadership and governance. 
• Produce high-level financial reports and analysis covering budgets, cash flow, reserves, forecasts, strategic KPIs and other relevant performance indicators. 
• Maintain and continuously strengthen proportionate financial systems, controls and processes that reflect Sister System’s size, stage of growth and evolving operating model. 
• Ensure that robust financial and performance-reporting infrastructure is in place, with clear accountability, reliable data and appropriate oversight across the organisation. 
• Support Directors and budget holders to understand their financial responsibilities, manage resources effectively and make informed decisions within agreed parameters. 
• Identify emerging financial risks, pressures and opportunities for greater efficiency, advising the CEO on appropriate actions and ensuring these are monitored and addressed. 
• Oversee high quality bookkeeping practice to ensure reporting is accurate and up to date. 
• Work with the fundraising team to develop budgets for proposals and create timely financial reports for funders and donors 

Culture and Operational Effectiveness 

• Work closely with our People and Culture consultant, CEO and Senior Leadership Team to shape and embed a progressive, inclusive and high-performing organisational culture aligned with Sister System’s values: Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious. 
• Champion a culture of regular, honest and constructive feedback, helping managers and colleagues to hold crucial conversations with clarity, care and accountability. 
• Ensure that Sister System’s internal culture reflects the relational, empowering and values-led approach that sits at the heart of our work with girls and young women. 
• Review existing organisational processes and workflows, identifying practical opportunities to improve clarity, consistency, collaboration and efficiency. 
• Develop and embed proportionate ways of working that support Sister System’s current size, evolving operating model and future growth. 

People Planning and Management 

• Lead the development of a clear and forward-looking people plan that ensures Sister System has the right structure, capacity, capabilities and leadership in place to deliver its strategic ambitions. 
• Support managers to build high-performing teams through effective objective-setting, regular feedback, performance management and professional development. 
• Foster an environment in which people are supported to grow, appropriately challenged and held accountable for delivering against agreed expectations. 
• Facilitate professional learning, career development and progression across the organisation, ensuring that opportunities are transparent, equitable and aligned with organisational need. 
• Oversee workforce and succession planning, ensuring that the organisational structure remains appropriate, affordable and responsive to Sister System’s development. 
• Work with the CEO and relevant advisers to ensure fair and appropriate pay, benefits and working conditions. 
• Oversee recruitment and the end-to-end employee experience, from attraction and onboarding through to development, retention and exit. 
• Ensure that people policies, practices and management approaches are legally compliant, consistently applied and reflective of Sister System’s values. 

Compliance and Risk Management 

• Ensure that Sister System meets its legal, regulatory and governance responsibilities as a charity and employer. 
• Lead the development and maintenance of a proportionate organisational risk-management framework that protects Sister System’s people, assets, reputation and ability to deliver its mission. 
• Ensure that key organisational risks are clearly identified, owned, monitored and reported to the CEO, Senior Leadership Team and Board of Trustees. 
• Promote a culture in which risk is understood and actively managed without limiting thoughtful innovation, learning or ambition.

Governance, Communications and Facilities 

• Facilitate clear, timely and effective communication and cooperation between the Board of Trustees, CEO and Senior Leadership Team. 
• Support the development of strong governance systems, ensuring that trustees receive the information, insight and assurance required to fulfil their responsibilities effectively. 
• Work closely with trustees through the Finance and Audit committee 
• Oversee the organisation’s IT infrastructure and digital systems through external providers, ensuring that they remain secure, reliable and appropriate for Sister System’s needs. 
• Oversee the effective operation of Sister System’s physical workspace within a fully managed office environment, working with building management and relevant external providers where required. 
• Ensure that Sister System provides a safe, welcoming and accessible environment for girls and young women, staff, volunteers, visitors and partners across its hub, spoke locations and external activities. 
• Ensure that appropriate health and safety systems, procedures and responsibilities are understood, implemented and regularly reviewed. 

Person Specification 
We are seeking an experienced, dynamic and values-led operational leader to join Sister System’s Senior Leadership Team. You will combine sound judgement and strong organisational skills with a warm, collaborative leadership style and a genuine commitment to improving outcomes for care-affected girls and young women. 

You do not need to be a specialist in every area of the role. You will, however, need the confidence and experience to lead across a broad operational portfolio, work effectively with professional advisers and external providers, and provide clear, practical advice to the CEO, Senior Leadership Team and Board of Trustees. 

Essential Experience and Knowledge 

• Significant experience in a senior operations, finance, people, governance or organisational leadership role within a charity, social enterprise or similarly values-led organisation. 
• Experience of translating organisational strategy into clear priorities, plans, systems and measurable outcomes. 
• Experience of developing and managing organisational budgets, forecasts and financial reporting, with the ability to balance quality, impact, affordability and value for money. 
• Experience of supervising or coordinating an external audit process, working effectively with auditors, finance colleagues and the Board. 
• Experience of people planning, performance management and supporting managers to build capable, accountable and high-performing teams. 
• Experience of developing or improving organisational systems, processes and ways of working during a period of growth or change. 
• A sound understanding of charity governance, organisational risk, compliance and the responsibilities of senior leaders and trustees. 
• Experience of working collaboratively with a CEO, senior leadership colleagues, trustees, consultants and external professional advisers. 
• A strong understanding of equity, inclusion and anti-discriminatory practice, and the ability to embed these principles within organisational culture and decision-making. 

Skills and Leadership Approach 

• An approachable, emotionally intelligent and credible leader who can build trust, motivate others and develop effective working relationships across an organisation. 
• The ability to lead with both care and accountability, supporting open feedback and helping colleagues to hold constructive and sometimes crucial conversations. 
• Strong strategic thinking, with the ability to understand the wider organisational picture while maintaining oversight of important operational detail. 
• Excellent communication skills, with the ability to present complex financial, people or operational information clearly and accessibly. 
• Strong organisational and project-management skills, with the ability to prioritise competing demands, meet deadlines and maintain momentum. 
• Sound judgement and the confidence to provide constructive challenge, identify risks and offer clear recommendations to the CEO and Board. 
• A practical and solution-focused approach, with the ability to move from discussion and planning into coordinated action. 
• The ability to handle sensitive, confidential and personal information professionally and in accordance with Sister System’s policies, data-protection responsibilities and GDPR. 
• Energy, curiosity and enthusiasm for strengthening an ambitious organisation as it prepares to shape and deliver its next strategy. 

Values and Commitment 

• A demonstrable commitment to Sister System’s mission and to improving the opportunities, experiences and outcomes of care-affected girls and young women. 
• The ability to model and champion Sister System’s values: Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious. 
• A commitment to co-curation and to ensuring that the voices, experiences and leadership of girls and young women inform organisational planning and decision-making. 
• A commitment to continuous learning, reflective practice and personal and professional development. 

Desirable 

• Lived experience of the care system, or a strong professional understanding of the experiences of care-affected girls and young women. 
• Experience of working within a founder-led organisation or alongside a founder CEO. 
• Experience of supporting an organisation through growth, restructuring or the development of a new strategy. 
• Knowledge of culturally competent, trauma-informed or relational approaches to working with young people. 
• A relevant professional qualification or equivalent experience in operations, finance, human resources, governance or organisational leadership. 
• Experience working with social care and educational service providers (statutory and third sector). 
• Knowledge of the Charity SORP, Charity Commission reporting requirements, and other third-sector financial regulation. 

Sister System is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

This post is subject to two satisfactory reference checks and DBS enhanced disclosure.

How to apply

Please apply via our recruitment platform Breathe by 31st August 2026. You will be asked to upload your CV and answer the following questions:

Values alignment 
Sister System's model is built on co-curation (working with girls and young women, not simply for them) and on being Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious. Which of these values do you feel most aligned with, and which do you find hardest to live up to in practice?
 
People & Culture
Sister System is a founder-led organisation, underpinned by race and gender equity and a culturally competent, trauma-informed approach to working with girls and young women. Tell us about a time you strengthened internal culture of this nature within a team. What resistance did you meet, and what was different a year later?

Finance 
A key element of the role is monitoring income against budget for current and future years. Charity income can provide additional complexities, particularly with different types of grants. Please explain your understanding of these complexities, and how they impact on recording and reporting, including examples from your own experience if relevant. 

Timeline
Deadline for applications: End of day Monday 31st August 2026 
First round interviews: w/c 7th September 
Second round interviews: w/c 14th September
Decisions made: by 22nd September 

Thank you for your interest in joining Sister System in our mission to inspire and empower young women. 

Clinical Advisor – Health Information

Salary: £22,688 pro rata for 2 days (FTE £56,720)

Letchworth Garden City/ home working (hybrid)

One to two days per week

Permanent

Flexible working considered

Play a key role in delivering trusted MS information, giving people the knowledge and confidence they need.

Join our friendly team
Are you a registered nurse or doctor with expertise in multiple sclerosis and a passion for improving the lives of people living with MS? This brand new role offers an exciting opportunity to use your clinical expertise to shape, review and quality assure our trusted health information, ensuring it remains accurate, evidence-based and relevant to the needs of our community.

Our charity

MS Trust brings together expertise from every angle to help everyone feel more in control of their MS today and every day. Through trusted information and compassionate support, the training of new MS healthcare professionals, and research rooted in real experience – we’re here for every MS. Every day.

The role
Our purpose is to give everyone living with MS the knowledge and confidence they need to feel more in control of their MS today and every day. Delivering high-quality health information and support for people living with and affected by MS is one of our core strategic priorities. As a practicing health professional within the field of multiple sclerosis, the Clinical Advisor will play a vital role in ensuring the quality, safety, credibility and accuracy of our health information.

This role will bridge clinical expertise and service delivery, helping to ensure that all health information is accurate and aligns with latest best practice, regulatory standards, and our mission.

What we can offer

• 25 days annual leave per year plus bank holidays, which increases with length of service to 30 days.
• Company pension with enhanced employer contribution. Salary Sacrifice scheme available.
• Death in Service benefit.
• Enhanced maternity, paternity and adoption pay.
• Sick pay.
• Hybrid working.
• Employee assistance Programme
• Fantastic office location with free parking, local to town centre and train station. Good transport links to London and Cambridge.
• Learning and development policy to develop all staff.
• Cycle to work scheme, Volunteering day and Season ticket loans.

To find out more and apply

Please visit our website to download a job pack and application form (CVs will not be considered).

As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.

Closing date:  17 August 2026 at 9.00am

First Interviews: 26 August 2026

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Mental Health Crisis Alternative service in Waltham Forest 

The Waltham Forest Beacon, delivered in partnership with North East London NHS Foundation Trust, is a free mental health support service for adults aged 18 and over who live in Waltham Forest. The service provides a welcoming, calm, and inclusive space where people can access support without an appointment. Our team help with creating a recovery plans, one-to-one support by telephone or in person. The service is open 365 days a year, Monday to Friday from 5:30pm to 10:00pm, and on weekends and bank holidays from 3:00pm to 10:00pm. 

Sounds great, what will I be doing?

The role focuses on providing high-quality support to individuals in mental health crisis. You will assist clients during their stay, helping to reduce immediate distress and develop plans to prevent future crises. This includes working collaboratively with statutory and voluntary mental health services to ensure effective, multi-agency support. All interventions should reflect the organisation's values and commitment to recovery, co-production, and person-centred care, while following established policies and procedures.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will have demonstrable experience supporting individuals with mental health and/or dual diagnosis needs, with a strong understanding of a range of mental health conditions, crisis management, and how to communicate with dignity and respect. You will be knowledgeable in relevant mental health legislation, including CPA processes, and committed to recovery-focused approaches. Able to work both independently and as part of a team, you will support and induct peer staff and volunteers while working effectively with statutory services such as the NHS. You will have a good awareness of health and safety and safeguarding responsibilities, alongside strong IT, literacy, and numeracy skills to maintain clear and accurate records. Flexibility is essential, as the role requires working across a shift pattern to include weekends.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered

About Us

Finchley Progressive Synagogue (FPS) is a community-based charity with income of c. £400k–£500k per year. We are supported by a small staff team and a large volunteer base.

We are seeking an experienced finance professional to undertake a short-term review of our finance processes and controls and to implement improvements where appropriate. The successful candidate will work closely with our administrator, providing support to the Treasurer in ensuring that our financial arrangements are robust, proportionate, well documented and aligned with the needs of the charity.

The Role

This is a short-term project role (approx. 2–3 months) with potential for a small ongoing involvement to maintain and run the processes put in place.

The focus is on practical implementation and knowledge transfer, ensuring that improvements are embedded and sustainable

Key Responsibilities

• Review, enhance and document key financial processes and controls, including:
  • Reconciliation procedures for key balance sheet accounts
  • Month-end and period-end processes
  • Journal and accounting procedures, including income recognition and accruals
  • Restricted fund monitoring and reporting
• Review balance sheet accounts and support the ongoing refinement and documentation of accounting treatments where appropriate
• Develop and refine a practical management reporting pack
• Create practical tools and supporting documentation, including:
  • Month-end checklists
  • Process guidance and templates
• Work closely with the administrator to:
  • Provide training and support
  • Ensure processes are practical, sustainable and well embedded
• Provide support to the Treasurer on finance process improvement initiatives

About You

We are looking for someone who:

• Is a qualified accountant (or highly experienced equivalent)
• Has strong hands-on experience in small organisations or charities
• Has experience setting up financial processes and controls
• Is pragmatic and able to keep things simple and proportionate
• Is comfortable working collaboratively and supporting non-finance colleagues
• Strong Excel skills.  Xero skills are helpful.

Charity experience, including restricted funds accounting, is helpful but not essential.

Time Commitment

• Approx. 1.5–2 days per week for 2–3 months
• Potential for a small ongoing role (time to be agreed based on need)

Equality

We welcome applications from candidates of all backgrounds and are committed to creating an inclusive workplace where everyone can succeed.  We encourage applications from groups that are currently under-represented and will make reasonable adjustments throughout the recruitment process where required.

Safeguarding

FPS is committed to safeguarding the welfare of all individuals. We expect all who work or volunteer with us to share this commitment and to follow our safeguarding practices at all times. Any offer of employment will be subject to satisfactory references and proof of identity.

IR35

This role is open to independent contractors via a Personal Service Company (PSC). As FPS qualifies for the Small Company Exemption under the Off-Payroll Working Rules, the responsibility for the IR35 status determination rests entirely with the contractor.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Facilities Officer

Salary:£32,000 - £33,000 

Location: Based in the head office in Hammersmith but you will be traveling to other Advance offices across London and the Southeast at least once every 2 weeks. You will have the opportunity to work remotely one day per week

Hours: 35 hours per week

Contract: Permanent 

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory DBS check.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

The Facilities Officer is responsible for supporting the day-to day management and operation of facilities, ensuring a safe, efficient, and well-maintained working environment for staff and visitors.

This role will involve regular travel to the regional Advance offices. Visibility across all sites is an essential part of the job description.

Your key responsibilities and duties include:

• Assist with the day-to-day operation and upkeep of buildings and grounds
• Coordinate planned and reactive maintenance works
• Conduct regular inspections to identify issues and ensure standards are maintained
• Ensure facilities comply with health and safety regulations and building standards
• Maintain and update health & safety records, logs, and risk assessments
• Support compliance checks and statutory inspections (e.g., fire safety, electrical testing)
• Report hazards and ensure corrective actions are taken
• On a rota basis, support the Finance and Operations Directorate by covering the Hammersmith reception between 2pm and 5pm, and on the days when the Operations Administrator is out of office

About You:

To be successful as the Facilities Officer you will have great organisation and problem solving skills, a good understanding of health and safety regulations and the ability to communicate effectively with internal stakeholders and external suppliers. You will need to travel regularly between sites, build relationships with different teams and be the go-to person for facilities management queries.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. 

• Closing Date for Applications: Friday 7th August 2026 @23:59
• Interviews are taking place on a rolling basis

(Advance reserves the right to close the advert ahead of the closing date) 

What we can offer you - Employee Benefits: 

• A 35-hour working week 
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home 
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more 
• Pension scheme 
• Enhanced maternity/adoption provision 
• Access to our Employee Assistance Programme 
• Employee eye-care scheme 
• Clinical supervision for front line staff and first line management roles 
• Refer a Friend Scheme - £250 for each referral who passes probation 
• Organisation wide away days 
• Thorough induction and training 
• Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

We're looking for a motivated, innovative and resilient Credit Controller to join our Finance team located at our Head Office in Islington

£40,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS (take this out if BSW advert)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The Senior Creditor Controller (Income) will play a key part in the Business's income processing activity.

The working pattern for this role consist of: Monday to Friday. Hybrid working - 2 days from Head Office (Tuesday, Wednesday or as required)

What you'll do:
* Reduce debt by collecting payments on time and within agreed payment terms and credit limits, using email, telephone and written follow-up.
* Ensure cash received is allocated to the correct accounts, and investigate, analyse and follow up on any underpayments or overpayments with the relevant team.
* Regularly reconcile accounts to ensure payments have been allocated correctly.
* Build and maintain effective relationships with key customers and internal stakeholders.
* Arrange and attend internal and external liaison meetings as needed to reduce debt risk and address barriers to payment.
* Review overdue historical debt and prepare reports identifying amounts that may qualify for write-off under the Bad Debt provision.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joining local activities to encourage service-user involvement.
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is calm and resilient, and does not allow emotion to affect judgement
* Has a practical and logical approach and is naturally well organised
* Thrives on change and enjoys dynamic, diverse environments
* Is confident and has strong self-esteem

What you'll bring:

Essential:
* At least two years' experience in a Senior Credit Controller role
* Commercial exposure to the Income function
* Excellent time management skills, with the ability to manage own workload and meet agreed deadlines
* Excellent attention to detail
* Ability to work effectively under pressure
* Excellent IT and communication skills

Desirable:
* Experience of working in a social housing organisation
* Experience of working with SUN
* Experience of working with CSB and Collect Plus
* Graduate or AAT qualified
* Advanced Microsoft Excel skills

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

In addition to the around 40 young people we see every day out our centre, New Horizon provides the only youth-specific street outreach service to young people facing homelessness in London. We use our extensive housing expertise to place young people who are currently or at risk of rough sleeping into accommodation that is appropriate and safe, whilst encouraging them to access the day centre to benefit from the wide range of services we offer. This role will involve regular street outreach shifts (early mornings and late evenings) across London, aswell as supporting young people at the day centre. The role works as part of our wider Rough Sleeping team, developing a best practice approach to supporting young rough sleepers and those who are hidden homeless.

Key details

• Contract type and hours: full-time 35 hours a week, fixed-term contract for 12 months.

• Starting salary: £32,136.00 (scale £32,136 - £35,778)

• Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR

• Application deadline:9am, Monday 24 August

• How to apply: complete our application form below, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.

Key objectives:

• To contribute to the delivery of the NHYC street outreach service, delivering a holistic service to young people who are street homeless, enabling them to move on to independence.

• To build and maintain a network of external partnerships with services supporting those impacted by rough sleeping.

• To enable delivery of a trauma-informed service to young people.

• To support delivery of NHYC’s rough sleeping prevention strategy and best practice youth-specific outreach services.

Reporting to: Head of Services - Rough Sleeping and Services Manager (Outreach)

Main tasks and responsibilities

Young people services

Providing comprehensive support through 1-1 and small group work with young people sleeping rough. This will include:

1. Working within the Rough Sleeping team to ensure young people receive a high-quality service from the point of registration to move-on.

2. Carrying out at least two street-based outreach shifts each week (early morning and late evening required).

3. Carrying out housing assessments with young people and referring them into appropriate accommodation.

4. Managing a transitional case load of young people and helping them move forward and access appropriate services.

5. Working in partnership with the Outreach Team and other external teams, such as commissioned street outreach services, mental health, and substance misuse services.

6. Providing expert coaching and guidance to young people and monitoring and evaluating their progress.

7. Continued use of feedback and showing a commitment to a service that is sensitive and responsive to young people’s needs, including:

   · Completing registrations, outcomes assessments, risk assessments and action plans with young people.

   · Ensuring that all relevant work is recorded on the New Horizon database system and Chain database.

   · Ensuring risk management and assessment procedures are followed.

   Delivering advocacy and referrals to appropriate services, including making internal referrals

8. Contributing to the management and development of the team and day centre, including attending daily handovers, ensuring that Health and Safety issues are addressed at all times, attending Reflective Practice and team meetings.

9. Taking a hands-on approach to working with young people

10. Participating in the training and supervision of new staff, volunteers, students and locum workers and actively promoting a learning and development environment.

Networking and Liasion

To proactively liaise, communicate and negotiate with internal specialists and external agencies. This will include:

1. Seeking out and responding to opportunities with external partners who might offer resources, funding, or individual services relevant to young people’s needs e.g, Local Authorities, Social Services, Community Psychiatric Services, DWP, drugs and alcohol support, and other voluntary agencies.

2. Promoting and representing New Horizon Youth Centre at relevant forums and meetings.

Information management

To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:

1. Producing written reports in a variety of formats to meet the requirements of New Horizon, external service providers and funders, e.g., project reviews and assessment reports.

2. Inputting and extracting information from client monitoring systems other accounting and database systems. Utilising other relevant software for the production of correspondence and reports.

3. Being self-servicing in day-to-day administration and following team and NHYC’s administrative procedures.

Reviewing personal and professional development needs

To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:

1. Continuously reviewing own working practices in line with feedback and current best practice.

2. Taking a proactive approach to supervision and attending clinical supervision, weekly team meetings as well as line management supervision every 4-6 weeks.

3. Reviewing and evaluating own performance to identify strengths and areas for development.

4. Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection, and practice.

Other

To contribute positively and constructively to the development of the teams, service and NHYC. This will include:

1. Covering for other members of the team where necessary.

2. Following NHYC’s policies, procedures and performance expectations in all functions of the post.

3. Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Managers, Head of Services or Leadership Team.

The Fundraising Intern will support Trees for Cities’ fundraising activities while gaining practical experience across corporate partnerships, trusts and foundations, major donors and supporter engagement. 

You will help research potential supporters, prepare fundraising communications and applications, maintain accurate records, respond to enquiries and support events, donor visits and corporate volunteering days. You will work with colleagues across the organisation and receive guidance and mentoring from experienced fundraising professionals. 

This is a varied and supportive opportunity to develop transferable skills and begin a career in fundraising while contributing to greener, healthier and more resilient urban environments. 

ABOUT TREES FOR CITIES 

Trees for Cities is an ambitious, far-reaching organisation. 

Trees for Cities is the only charity dedicated to improving lives by planting, protecting and promoting urban trees. We do this by working closely with communities, landowners, partners and funders to deliver transformational change in towns and cities across the UK and overseas. We plant trees in schools, streets, estates, parks and open spaces to create nature-rich urban woodland, hedgerows, orchards, avenues and playgrounds. We are a rapidly growing and developing organisation that suits ambitious, dedicated and passionate staff.

ABOUT YOU 

We’re looking for an organised, proactive and enthusiastic person who communicates clearly and enjoys working with others. You will be comfortable researching information, managing different tasks, meeting deadlines and paying close attention to detail. You will also be willing to learn, use your initiative and handle sensitive information professionally. 

You do not need a degree or previous fundraising or charity-sector experience. We welcome relevant skills gained through paid work, volunteering, education, community activities, caring responsibilities or personal projects. You should be comfortable using standard IT systems and share our commitment to creating healthier, greener cities. 

Trees for Cities is committed to the principles of equal opportunity. We value diversity and are committed to promoting diversity within the workplace. We aim to ensure that our employees achieve their full potential and that all employment decisions, including recruitment, are taken without reference to irrelevant or discriminatory criteria. A full copy of our Equal Opportunities Policy can be provided on request. 

HOW TO APPLY 

Please visit our website to view a full job description. To apply, use the application link to submit your CV and supporting statement (no more than 2 sides of A4) outlining why you are interested in the role and your fit with the Person Specification. 

Please note we are unable to provide visa sponsorship for this role, you must therefore have a valid right to work in the UK to apply. 

Deadline to apply: Monday 17 August 2026 at 9am.

Interviews scheduled for: w/c 24th August with flexibility around candidate holidays. 

If you are shortlisted for interview, you will normally be contacted within two weeks after applying. If you do not hear from us within this period then you should assume that on this occasion you have not been selected for interview. 

Trees for Cities is the first UK environmental organisation to have been awarded social value management certification. Trees for Cities is an equal opportunities employer. Registered Charity No: 1032154. 

No Agencies Please. 

Could you help parents and carers of LGBTQ+ children and young people create space for their child to thrive?

Allsorts is seeking a Parents & Carers Service Support Worker to join our team and help make a real difference to our growing community of parents & carers who support the LGBTQ+ young people in their lives.

Working with the Senior Practitioner, you will help facilitate groups and provide 1:1 support to parents and carers, as well as supporting family-focused events.  The role also leads on administration and data management for the service.

Come help us make a difference to families across Sussex.

Job Title:   Parents & Carers Service Support Worker 

Hours: 18.5 hours

Key Responsibilities:

Delivering and developing the Parents & Carers Service

● Facilitate and co-facilitate online and in-person groups, activities, and events in a wide range of locations across Sussex.

●Provide welcoming one-to-one support to parents and carers, mostly online and occasionally in person

●Co-deliver the Evolve project for families with young people on the NHS waiting list to build their resilience, confidence, and strengthen family relationships.

●Attend in-person and online meetings, events and networking opportunities with other organisations and professionals to promote our service.

●Nurture the development of a safe, supportive and empathetic Parents & Carers community by encouraging connections and attendance at events and groups.

●     Collaborate with colleagues to integrate the Parents & Carers Service with Allsorts Youth Services to provide wide-ranging and high-quality service for the whole family.

Administration for the Parents & Carers Service

● Manage the referral system to ensure that data is recorded in a timely and accurate manner, and that referrals are processed within expected timeframes.

● Use Eventbrite to manage and promote events.

● Use Mailchimp to write a monthly newsletter for Parents & Carers, and to manage our mailing list.

●      Update our digital notice board with information, and monitor the Parents & Carers private Facebook group.

Salary: £13,202 (full-time salary equivalent is £26,403)

 NJC Scale 4, Point 7

Hours: 18.5 hours

Contract: Fixed term until March 31st 2028, with possible extension subject to funding

Annual Leave:  27 days, plus bank holidays pro rata

About You:

You are a warm, engaging professional with experience of working in support roles with adults or children.  You bring excellent collaboration and communication skills and the confidence to lead group discussions.  You’ve got an eye for detail and strong administration skills. 

You don’t have to be LGBTQ+, but you must have a deep understanding of the challenges faced by LGBTQ+ children and young people and families and a commitment to equity and inclusion.

Why Join Us?

This is a rare opportunity to join a respected children and young people’s organisation in a role that has enormous potential. You’ll be part of a team that’s passionate about making a real difference in the lives of LGBTQ+ children, young people, and their families.

About Allsorts

At Allsorts Youth,  we are on a mission to make sure every LGBTQ+ child in Sussex has the chance to make friends, build community & feel proud of who they are.

We want parents & carers to know they are not alone & feel confident supporting their children. We want every adult in an LGBTQ+ child’s life - from their teacher to their GP - to be safe & welcoming.

Our vision is of a world where LGBTQ+ children & young people can be themselves and enjoy their lives.

By placing children and young people’s voices at the centre of our work, we ensure that our understanding of their ongoing and evolving needs continues to inform our service provision.

There are three main strands to our service provision, all of which aim to improve the lives of LGBTQ+ children and young people.

Youth Service: We offer youth groups and programmes, youth coaching, activities, residential trips, and much more for children and young people across Sussex.

Parents & Carers Service: We offer groups, one-to-one support, activities, information sessions, and much more for parents & carers of LGBTQ+ children and young people across Sussex.

Training and Education Service: We provide LGBTQ+ Inclusion Training for a wide range of organisations, with a focus on organisations working with children and young people. We also run a schools programme.

Job Title:

Parents & Carers Service Support Worker

Salary:

£13,202 (full-time salary equivalent is £26,403)

NJC Scale 4, Point 7

Contract: Fixed term until March 31st 2028, with possible extension subject to funding

Part time

Hours of Work:

18.5 hours per week

Location:  Brighton & Hove

Annual Leave:

27 days, plus bank holidays pro rata

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Group Activities Coordinator to play a pivotal role in our complex needs service in Notting Hill - The Grove.

Sounds great, what will I be doing?

To provide management support and advice to Group Facilitators, Volunteers, Social Work Students to help them develop their role in providing support to service users.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring a strong understanding of the needs and experiences of people with mental health conditions, including those who may be disengaged from services, and experience providing effective mental health care and support. You will have a commitment to co-production, ensuring service users are actively involved in shaping services that meet their cultural and individual needs, and experience using feedback mechanisms to drive continuous improvement. Strong leadership and organisational skills are essential, including experience managing services within budget and promoting equality, diversity, and inclusion in all aspects of practice.

You will have excellent knowledge of mental health, housing, community care, health and safety, and welfare benefits legislation, with the ability to recognise deteriorating mental health and respond appropriately. Confident representing the organisation externally, you will be able to deliver presentations, develop promotional materials, and build positive relationships with partners and stakeholders. Strong IT skills are also essential, with the ability to produce accurate reports and support staff to maintain high standards of client record-keeping and data quality.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Hours:28 hours per week Mon – Thurs. Working hours 9 a.m. – 5 p.m. with one-hour unpaid break. 

Contract: Fixed term until 31st March 2027, with the possibility of extension

Responsible to:  Nightingale Service Manager

Location: Richmond upon Thames - User homes, community locations, office (White House Community Centre, Hampton), from home, hospitals – as required by service. Home Working in line with Hybrid Working Policy.

Salary: £32,000 FTE DOE plus 5% pension contribution. Employee Assistance Program (EAP), Blue Light card and Age UK discount schemes.

Join a great team providing support to local older people when leaving hospital.

Age UK Richmond upon Thames is a local independent charity supporting older people across the London Borough of Richmond upon Thames. We provide a wide range of useful and well utilised local services in Richmond upon Thames designed to improve wellbeing and enhance independence – including information & advice; a wide range of social & wellbeing centres and sessions; support after hospital discharge; digital skills development; Dementia Friendly Richmond; mental health peer support and home services such as handyperson, housekeeping and gardening. Partnership is a core part of our work – we work in close collaboration with other voluntary sector partners and wider organisations to maximise our impact and reach. Our friendly and committed team of 50 staff and 100+ volunteers support over 4,000 local older people each year.

We currently have an excellent administrator opportunity for flexible and proactive individual to join our Nightingale Home from Hospital service, which provides much needed free support to local older people who have been discharged from hospital or become unwell in the community – with a particular emphasis on those living alone and without family support. Our

Our small team of team & volunteers are  involved in organising and delivering tasks which facilitate a speedy hospital discharge and make homes safer to avoid admission – including fitting keysafes, moving furniture, shopping, giving advice and coordinating with health & social teams. 

This busy role will include:

- Liaise with referrers, clients, their families and carers to identify the support required upon hospital discharge.

- Developing a holistic plan of support working with others and be able to personally deliver aspects of this support including practical tasks. This could include but is not limited to information & advice, moving furniture, preparing the home for discharge, shopping and organising transport. This will involve working directly in the homes of clients.

- Recording all referrals, actions, progress and data via a CRM / database.

- Ensure the individual receives the support/services they need – working and communicating with staff, referrers, clients, family members, carers, social workers, hospitals and other Age UK Richmond and voluntary sector services. 

We are looking for an individual who has experience in a similar health , social care or voluntary sector setting and is willing to take a hand on role. A good level of IT skills is also required.

Access to a vehicle is required for the role.  

Please click apply to be taken to our website and full details on how to apply. Application deadline is 9 a.m. on Monday 27th July 2026 with interviews on 30th July 2026.

About the Role
We are looking for a proactive and organised Grants Officer to support the delivery of our grant-making programme and help empower young people facing deep-rooted inequality to create lasting change. Working across the full grants cycle, you will coordinate key administrative processes, maintain accurate records, analyse and report on grants data, and support the planning and delivery of events.

The successful candidate will be dependable, detail-oriented, and committed to ensuring efficient systems and high-quality support for applicants, grant recipients, and colleagues.

As a Grants Officer, you will:

• Coordinate the administration of grants and events across the grants programme.
• Maintain and improve grant management systems and processes.
• Provide timely support and guidance to applicants and respond to enquiries.
• Ensure accurate grant records and documentation for compliance, audit, and impact reporting.
• Collect, monitor, analyse, and report on grant-making data.
• Support consistent use of Salesforce across the team.
• Assist with event logistics, travel bookings, invoice processing, and general team administration.

This is an excellent opportunity for someone with strong organisational and administrative skills who enjoys working with data, improving processes, and contributing to meaningful social impact.

Youth Employment UK is seeking a Senior Policy Officer to join our Policy and Research department at an important moment for youth employment policy.

The Senior Policy Officer will strengthen Youth Employment UK’s policy and insight capacity by helping gather, analyse and communicate evidence from young people, employers, members and the wider youth employment system.

Working with the Policy and Research Director, the role will support Youth Employment UK to develop high-quality policy positions, recommendations, briefings and reports, and to strengthen our reputation as a leading source of insight and practical solutions for youth employment.

This is a policy-focused role with strong research literacy. It is not a technical academic research post, but the postholder will need to be confident in interpreting evidence, drawing out implications, writing clearly, and translating insight into practical recommendations for different audiences.

Summary of responsibilities

• Monitor, analyse and respond to youth employment-related policy developments through written briefings, articles, guidance and formal evidence submissions. 

• Support the development of Youth Employment UK policy positions, recommendations and messages

• Work with Youth Ambassadors and young people to gather insight that informs policy positions, reports and recommendations

• Support delivery of our Youth Voice Census by writing up findings for a wide range of audiences

• Support Youth Employment UK’s Good Youth Employment Benchmark by conducting employer interviews and writing employer-facing reports.

• Support Youth Employment UK’s public affairs activity, including APPG, Connected Communities and other policy forums.

• Work closely with the Policy and Research Director, Policy and Research Coordinator and wider team in an agile, fast-paced working environment 

About you

We are looking for someone with strong policy judgement, excellent writing skills, professional curiosity and a commitment to improving systems for young people. 

You will bring:

• Experience in policy, public affairs, research, youth employment, education, skills, employment support, social policy or a related area

• Research literacy and confidence working with evidence, data, reports and lived experience insight

• Ability to turn complex information into clear briefings, recommendations and practical outputs

• Confidence in engaging with a range of stakeholders, such as young people, employers, members, policymakers, charities, NGOs, think tanks or public bodies.

• Excellent written and oral communication skills, with the ability to adapt communication to a wide range of audiences 

• A high level of self and project management skill, able to work effectively as part of a team and independently 

• A clear passion for improving education, employment and transitions outcomes for young people through policy activity. 

A full overview of responsibilities in the role and person criteria can be seen in the attached job description. 

What we will provide to you

• Competitive salary.

• Standard company pension.

• 25 days annual leave plus Bank Holidays, increasing to 26 days after 12 months’ service.

• 2 volunteering days per year.

• 2 additional wellbeing days per year.

• Onsite parking, available on a first come, first served basis.

• Personal development opportunities.

• Free breakfast and lunch options when in the office.

• Team activities and events.

• Dog-friendly office.

Please note that this is a full-time (37.5 hour) role, with some flexibility over working hours. Our main office is in Kettering, right next to the train station. However, we are open to discussing remote and hybrid working arrangements with the right candidate. 

This is a Youth Worker Maternity cover (FTC - 11 Months), hybrid role, with a combination of home working, community-based work and regular travel to sites within the Buckinghamshire area such as, Aylesbury and High Wycombe.

For the full job description, please visit our website for the full recruitment pack. 

PURPOSE OF ROLE

Caudwell Youth exists to level the playing field for Young People at risk.

To change this, we:

• Shape Futures: person-centred support through long-term volunteer mentoring and targeted intervention
• Shape Community: positively impacting the community by connecting people together
• Shape Change: reduce stigma, amplify youth voice and demonstrate best practice in the sector

Our core service is a person-centred volunteer mentoring service, delivered across Hertfordshire, Buckinghamshire, Slough, Milton Keynes and Luton, for up to 18 months.

We also offer a short term intervention programme, in Buckinghamshire. The Shaping Futures programme 8 - 12 weeks of targeted work to support reduction in offending behaviour.

The Operations Team play a key role in achieving this vision.

You will be responsible for ensuring the Charity achieves its aims and objectives and fulfils its operational plan effectively by providing high quality support services, providing person centred long- term mentoring for young people.

Key Duties:

• Coordinate onboarding of young people, including the initial assessment, and developing 12 individualised sessions bespoke to each young person.
• Ensure a 12-week programme is written and sent to the young person with agreed outcomes after initial meeting.
• Responsible for a case load of young people up to 20 young people at any one time.
• Lead sessions and activities with appropriate resources to empower young people to make more positive choices to reduce violent behaviours, reduce risk of exploitation and other offending behaviours.

Coordination & Development

• With support from your line manager, ensure the delivery, development of services, community-based activities, and development opportunities are in line with regulatory requirements, our own policies, including safeguarding, social media, health & safety and data protection.
• Develop services and activities and opportunities for inclusion, community engagement and personal development for young people as agreed with your line manager.
• Ensure appropriate planning, risk assessment and evaluation for all activities relating to your area of responsibility is completed, with support from your line manager where appropriate.
• In collaboration with the Operations team, support activities for the needs of the young people across the charity’s wider geographies.

Partnerships & Liaison

• Work closely with the team and the stakeholder steering group to promote good communication and shared focus.
• Ensure effective, relevant and appropriate communication at all times.
• Represent the Charity to other organisations, funders and supporters.
• Establish and develop good relationships with other charities and agencies to increase partnership and effective joint working where appropriate.
• Be a point of contact for referrers and external contacts as regards to activities and service provision.
• Maintain strong working partnership with Thames Valley Police and Buckinghamshire Council to deliver the Shaping Futures Programme.

On appointment, you are expected to have:

Essential

• Minimum of 2 years' experience working with young people in formal or informal settings
• Experience working with statutory services to support at-risk young people
• Experience planning and delivering activities or support services for young people
• Experience working to agreed delivery targets, monitoring outcomes, and report writing
• Full UK driving licence with no endorsements or convictions, eligible for business insurance

Desirable

• Experience of liaising and relationship building with local networks
• Hold a Certificate in Youth Work and Community Practice or a relevant equivalent (minimum Level 2 - JNC, NYA, or equivalent)

Knowledge & Skills:

• Excellent knowledge and understanding of young people services in the UK
• Strong understanding of young people at-risk and trauma-informed practice
• Good understanding of safeguarding, confidentiality, and child protection procedures
• Knowledge of local referral pathways and support services
• Basic experience using Microsoft Office (Word, Excel, Outlook) and CRM systems (Beacon CRM)
• Excellent presentation skills to external stakeholders

Personal Attributes:

• Strong people skills: demonstrates empathy, leads by example, and contributes to positive team culture
• Commitment to equality, diversity, and inclusion
• Positive attitude with proactive and flexible approach to work
• Strong communication and interpersonal skills
• Ability to work independently while accepting guidance and supervision
• Resilience and ability to manage challenging situations
• Cultural competency and awareness of diverse communities

You will have key and major responsibility for coordinating service areas and develop the Charity’s programmes, supported by your line manager. One of your key roles will be developing positive working relationships with key partner organisations.