Welfare benefits jobs in North west
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Team: Community Operations
Location: Hybrid in North Wales (comprising of Anglesey, Gwynedd, Conwy, Denbighshire, Flintshire and Wrexham)
Work pattern: 35 hours per week
Salary: Up to £31,918.98 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Community Operations Volunteer Team Manager
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Lead and grow a regional volunteer network across multiple locations, supporting hubs and branches, implementing local plans, and exploring new ways of working to meet community needs
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Recruit, induct and coordinate volunteers, managing campaigns, interviews, onboarding, and rotas to ensure smooth operations across multiple locations
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Support and engage volunteers, promoting best practice, resolving issues, and recognising contributions through regular communications and celebration events
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Collaborate across teams and manage risk, ensuring health and safety, safeguarding, and organisational procedures are embedded in volunteer activities
About the Community Operations team:
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the community operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy – All for Cats.
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our centres and branches care for thousands of cats each year until they are able to find a loving new home.
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the team consists of Community Operations Volunteer Team Leaders, an Area Branch Development Manager, Regional Community Operations Manager and a Community Support Manager as well as multiple branch teams and volunteers across the region
What we’re looking for in our Community Operations Volunteer Team Manager
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Team leader/supervisory experience of both employees and volunteers
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Good understanding of volunteer management
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Full valid UK manual driving licence
What we can offer you:
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range of health benefits
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26 days’ annual leave plus bank holidays, increasing with length of service
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Salary Finance, which empowers you to take control of your financial wellbeing
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and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date:03 May 2026
Virtual interview date: w/c 18th May 2026
If successful, your recruitment journey will include:
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anonymised application form
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virtual or in-person
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
Duties and Responsibilities
Strategic Implementation
Partner with the CEO to translate IMO’s strategic plan into a clear organisational roadmap with defined milestones, priorities and success measures. You will work collaboratively with the CEO to agree the order in which elements of the strategy should be prioritised, before turning this into the roadmap, milestones and delivery framework.
Work with the CEO and trustees to:
- Define strategic workstreams
- Establish measurable organisational KPIs
- Identify capability gaps and development needs
- Develop a structured strategy implementation framework that enables effective delivery across the organisation
Operating Model Design
Partner with the CEO to co-design IMO’s future operating model. This is a collaborative process, you will work closely with the CEO from the outset to shape the vision, ensuring the model reflects organisational priorities and is set up for successful implementation.
This will include:
- Programme structure and service architecture
- Governance and decision-making frameworks
- Internal processes and ways of working
- Data, reporting and impact measurement systems
- Team structures and capability requirements
Ensure the model supports sustainable growth, stronger partnerships and improved impact outcomes.
Business Planning and Financial Modelling
Develop a clear strategic business case underpinning the new strategy. This will include:
- Financial projections
- Income pipeline modelling
- Investment requirements
- Scenario planning for growth and risk
Provide analysis and recommendations to support board-level decision making.
Programme & Transformation Management
Act as programme lead for key strategic initiatives, including:
- Scaling of youth employability programmes
- Strengthening organisational infrastructure
- Development of a standalone mental health service
Develop and manage a comprehensive implementation plan, ensuring:
- Clear timelines
- Resource alignment
- Risk management
- Delivery accountability
Maintain a live transformation risk register and ensure issues are addressed proactively.
Stakeholder Engagement & Organisational Change
Work closely with the CEO to support organisational alignment around the new strategy. Responsibilities include:
- Facilitating internal workshops and planning sessions
- Supporting senior staff to translate strategy into operational delivery
- Communicating progress to trustees and key partners
- Managing organisational change and maintaining momentum
Act as a trusted advisor and sounding board to the CEO throughout the transformation process.
Qualifications
Formal project management qualification (PRINCE2, Agile or equivalent) - Desirable
Experience
Proven experience leading strategy implementation, organisational transformation or operating model design - Essential
Experience working in growing or evolving organisations where structures, systems or programmes needed to be developed or scaled - Essential
Demonstrated success managing complex projects with multiple stakeholders and limited resources - Essential
Experience developing business cases, strategic plans or financial models to support organisational decision making - Essential
Strong track record of delivering initiatives from concept through to implementation - Essential
Experience working in the charity, social enterprise or public sector environment - Desirable
Experience working closely with CEOs, boards or senior leadership teams - Desirable
Understanding of youth services, employability, public health or community development sectors - Desirable
Skills/Attributes
Ability to translate high-level strategy into practical operational delivery - Essential
Strong analytical and problem-solving skills - Essential
Excellent communication and stakeholder management skills, with the ability to influence at all levels - Essential
Highly organised and able to manage multiple workstreams simultaneously - Essential
Comfortable operating with high levels of autonomy and responsibility - Essential
A pragmatic, solutions-focused mindset - Essential
Your CV should include the names and contact details of two referees. It should also include your notice required from an existing employer.
Please limit your CV to two sides of A4. Your cover note should also be limited to two sides of A4.
The client requests no contact from agencies or media sales.
Are you an experienced relationship fundraiser who wants to help secure transformational gifts that change the lives of dogs in the UK?
We’re looking for a Major Gifts Development Manager to build a pipeline of new and existing donors across the North of England and Midlands. This ambitious new position will play a pivotal role in shaping the future of Dogs Trust’s work in the region.
What does this role do?
As Major Gift Development Manager, you will:
- build a pipeline of prospective supporters in the region, proactively arranging meetings and approaches with potential donors, identifying individuals who are passionate about animal welfare and may support our work,
- create memorable experiences that bring supporters closer to Dogs Trust by delivering bespoke, creative stewardship plans, underpinned by a deep understanding of donor motivations,
- be a key representative of Dogs Trust with high‑value supporters and senior volunteers and work closely with internal colleagues to create close relationships with donors, providing them with a compelling and fulfilling supporter journey,
- identify opportunities to develop relationships with senior volunteers and influential individuals to strengthening relationships in the region.
This is a hybrid role that will combine working from home and visiting local rehoming centres for meetings with donors across the region. The role will be contractually based at one of the following rehoming centres: Darlington, Leeds, Manchester, Merseyside, Shrewsbury, Kenilworth, Loughborough or Snetterton.
Interviews for this role are provisionally scheduled for Wednesday 13th and Thursday 14th May and will take place on Teams.
Could this be you?
To be successful in this role, you’ll be a natural connector who thrives on meeting new people and building trust. You’ll have experience of fundraising and working with High Net Worth Individuals and making five-figure asks and above, or supporting senior colleagues with making those asks. You’ll need excellent communication skills, with the ability to write compelling proposals and build strong 1-1 relationships. While you’d ideally have experience in Major Gifts, we’d welcome applications from candidates who have fundraising or relationship management experience in other disciplines and are keen to develop their skills in this area. A commitment to the work we do at Dogs Trust is essential, as this must shine through while interacting with supporters.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Make a difference every day with PDSA
About Us
Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.
We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.
If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.
About the role
We’re looking for a proactive Project Manager to help deliver key strategic projects that support our mission and improve outcomes for the people and animals we support.
In this role, you’ll support the Senior Leadership Team and report into the PMO Manager in developing, testing and implementing projects within the PDSA pipeline. You’ll lead project workstreams, build clear project plans, and ensure delivery stays on track against timelines, budgets and KPIs. You’ll manage project documentation, monitor risks and dependencies and provide clear reporting in line with PMO and governance frameworks.
You’ll also analyse operational and financial performance to ensure projects are delivered efficiently, recommending improvements where needed. Collaboration will be key, as you’ll engage with a wide range of stakeholders to coordinate activity and maintain momentum
We’re looking for someone with:
- Proven track record of delivering business change and technical initiatives while effectively managing multiple workstreams and projects
- Comprehensive understanding of Waterfall and Agile methodologies.
- Excellent stakeholder management skills, with the confidence to engage and influence at all levels.
- Experience working collaboratively across multiple teams or departments to drive shared outcomes.
- Strong organisational skills, with experience in planning, tracking, and reporting project progress this will be completed within PDSA’s governance and delivery framework, risks, and dependencies.
- Experience managing a diverse portfolio of project types, adapting approach and style to suit each one.
This is a full‑time position working 35 hours per week on a 12‑month fixed‑term contract.
The role will require occasional travel typically a few times per month to PDSA sites for visits or team meetings.
Rewards, support and benefits
We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.
As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:
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Flexible working options to support your work–life balance and individual circumstances.
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25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days.
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Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.
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Generous pension options, with PDSA contributions starting at 5% and rising to 10%.
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Life assurance providing four times your annual salary for added peace of mind.
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AXA Health Employee Assistance Programme, with 24/7 wellbeing support
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Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.
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Enhanced maternity, paternity and adoption leave to support you and your family.
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15% discount on PDSA Pet Insurance plus access to staff veterinary services.
To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.
If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.
The client requests no contact from agencies or media sales.
Hybrid role working between home/offices and presence at outreaches across Bradford & Airedale
Bradford and Airedale Citizens Advice & Law Centre is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice.
Our Welfare Benefits team provide a professional welfare benefits advice service, which enables clients to understand their entitlement to welfare benefits and eligibility criteria.
The post holder will work as part of a well-established team, providing a reliable and effective welfare benefits advice service, across all advice channels and access points, utilised by Bradford and Airedale Citizens Advice & Law Centre
As a Welfare Benefits Adviser/ Trainee, you will have/develop a detailed understanding of the welfare benefits system. Working as part of our welfare benefits team, you will provide client support over the phone, digitally and in-person.
To be successful in this role you will be able to work with a high level of accuracy and attention to detail, exhibit excellent listening and questioning skills and to present and conduct yourself in a professional and courteous manner with all clients seeking support.
You will liaise with contacts within the DWP to find resolutions for escalated issues and you will understand the importance of security and data protection. You will have a good standard of numeracy to perform benefit check calculations to aid the advice process and be proficient in the use of computer packages with a working knowledge of Microsoft Office. You will have an open and friendly demeanour and be able to work as part of a diverse team.
Please be aware that Bradford and Airedale Citizens Advice & Law Centre are not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently. Verification of your right to work will be undertaken for successful candidates.
Closing date: 12 noon Monday 11th May 2026
Interview date: Thursday 21st May 2026 (in person)
We’re looking for a Caseworker to join our small, dedicated Services Team at Railway Benefit Fund (RBF), a national benevolent charity supporting railway people and their families across the UK. Railway Benefit Fund is a charity which provides support to current, former and retired railway people and their families across the UK. We offer help to those in rail who need us. From financial grants and confidential advice, to online tools and a legal helpline, we provide a range of services designed to provide support through life’s unexpected events. Our assistance extends not just to those working in passenger rail, but also to the wider rail supply chain as well as freight and supporting staff.
This is a role where you’ll make a genuine difference. You’ll work directly with beneficiaries, offering practical and financial support, understanding their situation, and helping them access the help they need with empathy and compassion.
As a case worker, you will:
· Be the first point of contact for beneficiaries who apply to us for support
· Assist beneficiaries with grant applications and grant administration
· Connect beneficiaries to RBF partnerships and external agencies
· Provide a non-judgemental, practical, and supportive welfare service
· Familiarity with disability and welfare benefits rights and support
· Be the friendly voice for all grant and support enquiries
We’re looking for someone who:
· Demonstrates empathy, professionalism, and good judgement
· Has experience as a caseworker or a similar role
· Has an understanding of welfare benefits, debt, or financial hardship, or the willingness to learn
· Can manage a varied workload and communicate clearly with a wide range of people
The full job description, including key responsibilities and person specification, can be found in the supporting documents below.
RBF values diversity and inclusion and welcomes applications from candidates with diverse backgrounds.
If you’d like to be part of a small team that provides meaningful support every day, we’d love to hear from you.
We will consider any reasonable adjustments that candidates may need during the recruitment process. If there are any reasonable adjustments or additional options you’d like to request, please contact our office.
To apply please click on apply now and submit your CV and covering letter. Our contact details can be found in the attached vacancy advert.
The closing date for applications is Monday 22nd April 2026.
Interviews will be held at our Crewe Office on Monday 27th April 2026.
To provide advice and support to railway people and their families, improving the lives of current, former and retired workers wherever they are.
The client requests no contact from agencies or media sales.
About the Role
Main Responsibilities
• Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.
• Use the Citizens Advice Adviser Net website to find, interpret and communicate the relevant information.
• Research and explore options and implications so that clients can make informed decisions.
• Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
• Negotiate with third parties such as statutory and non-statutory bodies as appropriate.
• Up to date knowledge of welfare benefits and demonstratable evidence of competence in providing benefits advice to clients in an audited environment.
• Refer internally or to other specialist services as appropriate, including but not limited to welfare, debt, housing and link work support services
• Ensure that all work conforms to the organisations’ office manual and the Citizens Advice quality standard and any other funding requirements, as appropriate.
• Ensure that work reflects and supports the Citizens Advice Service’s equality and diversity strategy.
• Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
Social policy
• Assist with social policy work by providing information about clients' circumstances through the appropriate channel.
• Alert clients to social policy options.
Professional development
• Keep up to date with legislation, policies and procedures and undertake appropriate training.
• Read relevant publications.
• Attend relevant internal and external meetings as agreed with the line manager.
• Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate.
Other duties and responsibilities
• Complete the required training to comply with quality assurance processes.
• Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service.
• Demonstrate commitment to the aims and policies of the Citizens Advice service.
• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Women-only post (Section 7(2)(d) applies)
Team Leader – Domestic Abuse Safe Accommodation (Cheshire West and Chester)
Salary: £28,444 per annum
Hours: 32 hours per week
Contract: Permanent
Closing date: To be confirmed
About WHAG
WHAG is a leading charity delivering high‑quality, trauma‑informed support to women, men and families affected by domestic abuse, sexual violence, homelessness and relationship breakdown across the Northwest. Our work is rooted in empowerment, choice, strength and change, supporting people to rebuild their lives safely and independently.
The Role
We are seeking an experienced and motivated Team Leader to lead and coordinate our Domestic Abuse Safe Accommodation Service in Cheshire West and Chester. Reporting to the Operations Manager, you will provide strong operational leadership, ensure high‑quality service delivery, and develop effective partnerships with local agencies and stakeholders.
You will support and supervise staff, oversee casework quality, manage risk, contribute to service development, and ensure contractual and safeguarding requirements are met. This role includes participation in a 24/7 on‑call rota and occasional evening and weekend work.
Key Responsibilities
- Lead and coordinate a trauma‑informed domestic abuse safe accommodation service
- Provide supervision, case management and quality assurance to staff and volunteers
- Manage referrals, risk assessments, safeguarding concerns and crisis responses
- Ensure effective multi‑agency working, including MARAC and local partnership forums
- Monitor service outcomes, complete reporting and contribute to service improvement
- Support recruitment, induction and development of staff and volunteers
- Maintain accurate records and ensure compliance with policies and legislation
About You
You will have:
- Experience supporting adults and children affected by domestic abuse, sexual violence or stalking
- Experience of strengths‑based risk assessment, including DASH RIC
- Strong experience of multi‑agency working and managing complex cases
- Proven ability to manage, supervise and motivate teams
- A trauma‑informed, person‑centred approach to service delivery
- Knowledge of safeguarding, housing, welfare benefits and relevant legislation
- Strong IT skills, including Microsoft Office
- A commitment to equality, diversity and inclusion
Essential Requirements
- Relevant qualification or equivalent experience (with willingness to work towards Level 5)
- Ability to travel across the contract area and access to a car
- Flexibility to work evenings, weekends and on‑call rota
- Enhanced DBS check
What We Offer
- 25 days annual leave rising to 28 days (pro‑rata) plus bank holidays
- Pension via NEST
- Health plan and employee wellbeing support
- Flexible working (for non‑rota posts)
- Bike‑to‑work and tech salary‑sacrifice schemes
- Free parking and charity worker discounts
WHAG is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We welcome applications from all sections of the community.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Fixed Term
Interviews: 6th of May
Are you ready for an adventure-filled role that makes a real difference? As a Youth Development Lead, you can expect to spend four days a week outdoors, delivering life-changing programmes to vulnerable young people, rain or shine. With activities like bushcraft, paddling, climbing, and hill walking, you’ll use your skills to inspire confidence and build resilience. Your hands-on approach will help break down barriers and empower young people to reach their potential.
Ideal candidates will have experience working with vulnerable individuals and delivering outdoor learning programmes. While your week will be spent mostly delivering sessions outdoors, expect one day a week at a desk planning sessions and recording data. If you thrive in dynamic environments and are passionate about supporting young people through meaningful, adventurous experiences, we want to hear from you!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Youth Development Leads?
Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home.
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- Cycle-to-Work Scheme
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Location: United Kingdom, homebased with regular travel for meetings
Contract: 1-year fixed term, Full-Time 35 hours position
Salary: Circa £45,000 per annum dependent on experience
Excellent benefits: 25 days annual leave plus bank holidays, rising to 28 days after 2 years, 30 days after 5 years. Enhanced maternity and paternity leave, employee assistance programme. New joiners are also given access to personalised coaching through More Happi to support your transition into your new role.
About us:
Since 1958 International Cat Care (iCatCare) has been advancing the care of cats worldwide by sharing evidence-based expertise, as well as inspiring individuals and communities to drive change in the understanding, treatment and respect of cats.
We have achieved this by providing cat caregivers, veterinary professionals and those working with unowned cats, with evidence-based, practical information, and the guidance and support they need to improve cat welfare. With better understanding of the species and their individual needs, we believe we can change the lives of millions of cats globally.
About the role:
We’re looking for an Accreditation & Licensing Advisor to support the review and development of iCatCare’s Cat Friendly accreditation and licensing schemes (Cat Friendly Clinic, Cat Friendly Homing, Easy to Give and Cat Friendly Approved) This role plays a key part in ensuring our programmes are strategically aligned, operationally effective, and deliver measurable impact for cat welfare.
You’ll work closely with internal teams and external stakeholders to strengthen standards, improve processes, and help ensure our schemes are sustainable, robust, and internationally relevant.
Key responsibilities
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Contribute to the review and development of accreditation and licensing schemes, from application through to assessment and renewal
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Monitor emerging global standards, legislation, and research relevant to animal welfare accreditation
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Conduct competitor and sector analysis to inform scheme development
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Support the creation of clear policies, procedures, guidance, and implementation plans
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Work with data and digital teams to improve systems, reporting, and efficiency
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Coordinate timelines, manage budgets, and identify risks and opportunities
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Support stakeholder engagement, including scheme participants, sponsors, and partners
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Gather, analyse, and report on data for accreditation submissions, performance monitoring, and impact measurement
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Support financial modelling, reporting dashboards, and impact reports
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Contribute to funding and sponsorship development alongside fundraising colleagues
About You:
You’ll bring experience in accreditation, licensing, quality management, compliance, or a related field, with a strong appreciation of the challenges involved in operating international accreditation and/or licensing programmes. You’ll be highly organised, comfortable managing multiple priorities, and confident working independently as well as collaboratively.
You’ll communicate clearly and thoughtfully, build positive working relationships, and feel confident using data and digital tools to support decision making and reporting. Above all, you’ll be motivated by purpose and shared values, with a genuine commitment to improving cat welfare.
This is a meaningful opportunity to play a part in improving the lives of cats worldwide, within a supportive, values driven charity where collaboration, learning, and impact matter.
Closing Date: midnight 30th April
Face to face Interviews: 12th/13th May location TBC
iCatCare actively promotes equality, diversity and inclusion. Our application process is non-bias.
We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
The client requests no contact from agencies or media sales.
Location: Telford
Mentored by: Teaching, Learning and Assessment Coordinator
Type of Employment: Full-time
Hours of Work: 40 hours per week
Days of work: Monday – Friday
Pay Level: £31,080
In this role, you won’t just teach our Change Curriculum— you’ll change trajectories by becoming a trusted role model, advocate, and guide, helping young people develop the skills, resilience, and confidence they need to progress into education or training, employment, and independence.
If you are empathetic, resilient, and driven to make a real impact, this is your opportunity to transform lives and shape futures
Some of the key responsibilities include:
- Deliver our Change Curriculum
- Plan fun and engaging lessons that consider individual learning needs and abilities.
- Monitor progress, engagement and achievement.
- Use data to identify learning gaps and plan targeted improvements.
- Develop and evaluate course materials and curriculum delivery.
- Report outcomes to the Teaching, Learning and Assessment Lead.
- Work closely with the Teaching, Learning and Assessment Lead to set priorities.
- Contribute to initiatives that promote inclusive and differentiated teaching.
- Support a culture of psychological safety, vulnerability-based trust and a clear purpose.
Our Benefits:
- 10 weeks paid holiday per year (during school holidays)
- Vitality Health package (with no employee excess to pay on claims)
- Royal London Pension Scheme
- Job valuations to ensure competitive salaries
- 45p per mile for any work related journeys
- Annual 2 night staff Getaway
- Christmas spending voucher
- Regular social activities
- Annual Employee Wellbeing budget
- Occupational Health Offer
- Enhanced maternity, paternity, adoption and shared parental leave policies
- Foster & Kinship Policy – time off for training
- Time of for fertility/IVF treatments & appointments
- Bespoke CDP Opportunities
What to expect from the recruitment process:
- Application form submitted and reviewed by the panel
- Shortlisted candidates invited to a first stage interview
- Candidates who are successful at the first stage interview will be invited for a second stage assessment which may consist of an in tray task, scenario presentation or microteach along with time with the learners and a tour of the workplace.
- Candidate selection – the panel will review any applications and a selection decision made
- Recruitment Manager will make contact with applicants to let them know the outcome of their interviews
All applications must be submitted by 15th May 2026 with interviews being held the following 2 weeks. All candidates should be notified of the outcome of interviews within 3 working days. (subject to change)
For more information on this role and our organization please visit our website.
Please note that we are committed to safeguarding and promoting the welfare of our learners and expect all those who work with us to share this commitment. Successful applicants will need to undertake a DBS Enhanced Clearance check (Disclosure and Barring Service) and complete a Self Disclosure.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
In2STEM Programme Officer (Maternity Cover)
Job Description
Reports to: In2STEM Programme Manager
£28,000 per annum FTE
9 Month Fixed-Term Contract, Potential Extension to 12 Months
Start Date: Monday 1st June 2026
Interviews: 30th April & 1st May
We’re looking for an experienced Programme Officer to join our team on a maternity cover contract. This is an exciting opportunity to play a central role in the delivery of our In2STEM Programme during a busy and high impact period. You’ll benefit from a comprehensive handover, a supportive team environment, and the chance to make a real contribution from day one.
The Programme Officer will support the delivery of the In2STEM Programme including recruitment, planning, delivery, participant and volunteer management, and evaluation.
You will be responsible for recruitment, managing a caseload of students and volunteers (work experience hosts), and managing relationships with supporters and funders. You will also support the planning, delivery and evaluation of programme activities including training and inductions, placements, online workshops, competitions and celebration events.
In2scienceUK is a remote based organisation, that requires occasional travel across the UK for recruitment, events, internal & external meetings and staff co-working days.
Duties and responsibilities:
Programme Delivery
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Managing a caseload of students and volunteers (work experience hosts) from application stage to successful completion of the programme, including recruitment, matching, onboarding, troubleshooting throughout the programme and evaluation.
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Creating and developing engaging communication materials about the programme including video presentations, posters/flyers, case studies and website text, newsletters and images.
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Monitoring student and volunteer (work experience host) applications to ensure targets and milestones are met.
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Maintaining up to date records via the programme database and ensuring data protection.
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Managing relationships with existing donors and supporters and networking to develop new relationships with prospective donors and supporters.
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Organising online skills workshops and careers panels, recruiting and coordinating volunteer speakers and panellists.
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Planning and delivering in-person student inductions and celebration events.
Evaluation
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Evaluating programme activities, using student and volunteer evaluation data and staff insights.
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Supporting the creation and dissemination of case studies, working closely with the fundraising team to ensure funder requirements are met.
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Supporting team members to create evaluation and student data reports.
As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The postholder will carry out any other duties that are within the scope, spirit and purpose of the job as requested by the line manager. All staff must undertake all mandatory training, checks and compliance as instructed by the organisation.
Person specification
Essential:
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Experience working with one or more of the following groups: young people, teachers or school administrators, volunteers, universities or STEM professionals/employers.
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Knowledge and understanding of the STEM sector, including higher education, apprenticeships and STEM careers.
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An understanding of the social and economic barriers that prevent some young people from accessing STEM careers and an ability to recognise the importance of diversity and inclusion in STEM.
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Experience developing and maintaining strong working relationships with internal and external stakeholders at various levels.
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Experience planning and delivering training, events and workshops.
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Excellent written and verbal communication skills, with strong presentation skills and an ability to adapt to a range of audiences.
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Flexible and adaptable, with an ability to pick up new tasks quickly, showing resilience when faced with challenges.
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Experience delivering programmes or projects for young people.
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Knowledge, understanding or experience of programme or project evaluation.
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Working collaboratively and supporting fostering a collegiate workplace environment.
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Upholds the values of our code of conduct and is respectful to all.
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Competent user of Google Suite, Word, Excel, Canva, Powerpoint, Gmail, and newsletter software.
Desirable:
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Prior knowledge or experience of GDPR and safeguarding.
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Experience of using task/project management software and databases.
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Experience in student or volunteer recruitment and caseload management.
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Knowledge or an understanding of safeguarding practices.
Benefits:
At In2scienceUK we practise what we preach by giving all staff opportunities to progress in their careers. You will have the opportunity to develop your career with your line manager to get you to the next level from day one.
Although we take our career development seriously we also value work-life balance. You will have the opportunity to work flexibly from home, balancing your caring responsibilities, volunteer commitments, hobbies and anything else that makes you happy.
You will have 28 days of annual leave per annum, plus bank holidays.
Commitment to Safeguarding:
In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment.
The following pre-employment checks will be undertaken as applicable:
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References
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DBS check and/or Overseas criminal records check where applicable
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Self-Disclosure
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Identity check
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Right to work in the UK
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Evidence of qualifications applicable to the role
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Confirmation of registration with applicable registered body where applicable
Many of our roles involve working with children and we will therefore take up references prior to your appointment. You should provide details of referees including your current and previous employers, covering the last 5 years. Your current or previous employer will be asked about disciplinary offences relating to children, if the role involved working with children, including any in which the penalty is time expired. We will also ask if you have been the subject of any child protection concerns and if so, the outcome of any enquiry or disciplinary procedure.
Please submit your CV along with a Cover Letter (maximum two pages) outlining how your skills and experience align with the requirements of the role, as detailed in the Job Description.
Please note:
Applications submitted without a Cover Letter will not be considered.
Applicants must be available to attend an interview on either 30th April or 1st May.
The successful candidate must be available to commence the role on Monday 1st June.
In2scienceUK exists to unlock the potential of young people from low socioeconomic backgrounds and boost diversity and inclusion in the STEM sector.
The Really NEET Project is seeking an exceptional, driven Regional Head to lead and inspire our work across Telford and the Midlands.
This is a unique opportunity for a passionate leader to help develop our future of alternative education, champion young people, and empower dedicated teams to deliver life-changing outcomes.
As Regional Head, you will provide strategic leadership, operational excellence, and inspirational direction, ensuring our centres consistently deliver outstanding support to young people who need it most.
Some of the key areas include:
- Provide strong and supportive line management to the Teaching, Learning and Assessment Coordinator, SENDCo and Change Leader.
- Lead the ongoing development and delivery of high standards across SEND, education, youth work and risk management, including safeguarding and health and safety.
- Advocate confidently for yourself, staff, young people, and their families within an inclusive practice.
- Foster a culture of psychological safety, vulnerability-based trust, and shared purpose within teams.
- Fulfil the Designated Safeguarding Lead (DSL) role and make effective safeguarding decisions at local, regional and national levels.
Our Benefits:
- 10 weeks paid holiday per year (during school holidays)
- Vitality Health package (with no employee excess to pay on claims)
- Royal London Pension Scheme
- Job valuations to ensure competitive salaries
- 45p per mile for any work related journeys
- Annual 2 night staff Getaway
- Christmas spending voucher
- Regular social activities
- Annual Employee Wellbeing budget
- Occupational Health Offer
- Enhanced maternity, paternity, adoption and shared parental leave policies
- Foster & Kinship Policy – time off for training
- Time of for fertility/IVF treatments & appointments
- Bespoke CDP Opportunities
What to expect from the recruitment process:
- Application form submitted and reviewed by the panel
- Shortlisted candidates invited to a first stage interview
- Candidates who are successful at the first stage interview will be invited for a second stage assessment which may consist of an in tray task, scenario presentation or microteach along with time with the learners and a tour of the workplace.
- Candidate selection – the panel will review any applications and a selection decision made
- Recruitment Manager will make contact with applicants to let them know the outcome of their interviews
All applications must be submitted by 20th April 2026 with interviews being held the following 2 weeks. All candidates should be notified of the outcome of interviews within 3 working days. (subject to change)
For more information on this role and our organization please visit our website
Please note that we are committed to safeguarding and promoting the welfare of our learners and expect all those who work with us to share this commitment. Successful applicants will need to undertake a DBS Enhanced Clearance check (Disclosure and Barring Service) and complete a Self Disclosure.
Please review the Job Pack and Description and complete the Application form.
The client requests no contact from agencies or media sales.
For more than 140 years, the Forces Employment Charity has helped the military community succeed beyond service – building careers, shaping futures, and living with purpose. Last year, we provided dedicated and specialist employment and justice support to over 23,000 people to create careers and long-term stability.
Are you a passionate leader with a commitment to supporting the Armed Forces community? We’re looking for an experienced and driven individual to lead and shape our national employment support service, helping veterans and their families build meaningful and sustainable careers.
This is a unique opportunity to lead a high-performing team, influence strategy, and make a real difference across the UK.
Brief role description
The Programme Manager plays a pivotal leadership role in delivering the Forces Employment Charity’s Ex-Forces Employment Charity Programme. This programme provides regionally-based, comprehensive employment support to all who have served in HM Armed Forces, ensuring personal and locally informed guidance for veterans seeking employment or career change.
Working closely with the Director of Veterans and Families Employment, the Programme Manager drives operational excellence, strengthens service consistency across the UK, and represents the charity’s employment offer in the devolved nations. They ensure that our national network of Advisors is supported, empowered, and aligned to strategic goals, enabling the very best outcomes for the veteran community.
It’s essential that they have experience managing multi-site or national teams, alongside a strong understanding of employment support or careers guidance. They will be confident working with a range of stakeholders, able to use data to inform decisions, and an excellent communicator. Strong IT skills and a genuine commitment to supporting the Armed Forces community are also key.
Ideally, they will bring experience from the veterans or employability sector, along with some understanding of devolved nation policy or frameworks such as safeguarding or vocational training.
This role requires an Enhanced DBS check.
Interested? Want to know more about the Charity? Check our website.
Eager to know more the role? Have a look at the Job Description.
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Wednesday, 6 May 2026.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for a new Team Leader to join our team in.We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.
About the role?
We have an exciting opportunity for a Team Leader to join our team covering a variety of health boards.You will be a passionate supporter of quality driven, outcome centric, advocacy provision and in coaching others to achieve the exacting standards of excellence in advocacy required to support our clients.
About you
We are looking for a strong and resilient leader with experience of managing a team. Desirably you will have worked or volunteered in a welfare, supporting role, or caring for adults or young people who have support needs.
You will be committed to driving high performance and practice standards by actively engaging with our Practice Management team to interpret data. Thereby, making informed decisions and ensuring that the highest standards of advocacy are achieved.
You will ensure a culture of learning and continuous development through a mix of team and supervision meetings, and reflective practice.
You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users.
How will you make a difference?
You will be responsible for ensuring your team delivery of the highest standards of advocacy, ensuring that all contact with clients is outcome driven.
You will support your team and ensure that they have the necessary skills to make a difference in peoples lives on a daily basis.Assisting them to grow in confidence and empowering them to assist those in need of support.
You will work resourcefully and collaboratively with people across the organisation to assist you and your team, fostering a learning culture where all views are respected.
Benefits
28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
5% employer pension & minimum 3% employee contribution
Salary sacrifices pension scheme
Separate Life Assurance Cover (equivalent of two times your annual salary)
Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
24/7 Employee Assistance programme
Access to remote counselling service
Paid Disability Leave
Paid compassionate Leave
Home Working Allowance
Support with continuous professional development
Access to Clifton Strengths Coaching for development
Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the People Team for further options.
The client requests no contact from agencies or media sales.