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Join our team at Alexandra Wellbeing House, where we're committed to revolutionising mental health care in partnership with Gloucestershire Health and Care NHS Foundation Trust. If you're passionate about making a meaningful difference in the lives of individuals experiencing acute emotional distress, we invite you to explore the exciting opportunity of becoming a Wellbeing Practitioner.
What You'll Do:
- Collaborative Pathway Development: Partner with NHS Crisis Resolution Home Treatment Teams to deliver operational pathways that guide service delivery, ensuring seamless transitions within the service.
- Empowerment and Support: Serve as a beacon of empowerment and support for individuals accessing our service, providing personalised non-clinical wellbeing support and safety plans tailored to their unique circumstances.
- Compassionate Guidance: Offer compassionate guidance and assistance to those navigating acute emotional distress, offering integrated solutions that prioritise their wellbeing and autonomy.
Why Join Us:
- Innovative Approach: Be part of a pioneering team delivering the Alexandra Wellbeing House Service for people experiencing acute emotional distress.
- Personalised Support: As a Wellbeing Practitioner, you'll have the opportunity to provide personalised support and safety plans, making a meaningful impact on the lives of those accessing our service.
- Guidance and Support: Work closely with our experienced leadership and management team, receiving guidance and support to excel in your role and contribute to the success of our service.
Key Responsibilities:
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are now recruiting an IPS Employment Advisor to join our Connect to Work service across Enfield. This is a full-time, permanent role working 35 hours per week, following the principles of the IPS model to support people into paid employment.
What you’ll be doing
If you were working with us, your days would be varied and people-centred. You would manage a caseload of clients with mental health support needs, people experiencing homelessness, and people with offending histories, offering one-to-one support to help them secure and sustain employment that matches their preferences.
You would provide person-centred guidance using the IPS approach (training is provided), helping clients build confidence, prepare for work, and navigate challenges that may arise. A key part of the role involves engaging employers, promoting the value of our service, and identifying suitable job opportunities.
You would work closely with NHS clinical teams, contributing to an integrated approach to recovery through employment. This includes attending team meetings, coordinating support, and maintaining clear, client-led communication. The role also involves working to agreed targets while maintaining a high-quality, supportive service.
What you’ll need
You do not need previous employment support experience. What matters most is that you bring:
A genuine desire to support people with mental health support needs and/or learning disabilities to achieve their employment goals.
Motivation to help people from all backgrounds move into meaningful work.
Confidence speaking with a wide range of people, from clients to employers.
Strong organisation skills, with the ability to multitask and manage your workload.
Willingness to learn the IPS model and become confident approaching employers.
We welcome applications from people with lived experience of mental health, personally or through a close contact.
What we offer
30 days annual leave plus public holidays (FTE)
Paid company closed days at the end of the year (FTE)
Flexible, paid Wellbeing Hour every fortnight (FTE)
6% employer pension contribution
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
What’s next
Before you apply, please note the following:
We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed.
Start your application today and take the next step in a rewarding career.
Please upload your CV and answer the screening questions. Please make sure you have highlighted in your application how you meet the person specification for this position.
At Working Well Trust, our mission is to support people experiencing mental health challenges and/or are neurodiverse on their employment journey.
The client requests no contact from agencies or media sales.
Are you ready to help shape our service from the ground up? Join us in developing REST (Recover, Eat, Support, Talk) – a new daytime drop-in hub focused on recovery, support and conversations held over a good cuppa!
We are looking for two compassionate and reliable Senior Wellbeing Support Workers to support the delivery of our new REST Hub Service in Bury St Edmunds and Ipswich providing holistic support for individuals accessing the service who may be experiencing mental distress.
You will lead the day-to-day running of the service and provide operational oversight, manage volunteers, and support staff to ensure safe, consistent and high-quality support.
At Suffolk Mind, our mission is to make Suffolk the best place in the world for talking about and taking care of mental health.
Key information:
Why work for Suffolk Mind?
We are committed to supporting the health and wellbeing of our staff and have tailored our benefits package* to support this; we offer:
Plus, internal wellbeing courses, opportunities for training, flexible and hybrid working options, excellent support and job satisfaction.
Is the job for you?
Below is a brief summary of the key requirements for this role, but for more information please make sure you visit the vacancies page on our website and download the full job description and person specification.
If you are looking to use your skills towards a career where your need for meaning and purpose are met, then come and join our team.
To apply, please complete a Suffolk Mind Application form by visiting our website, select ‘get involved’ from the top menu then ‘vacancies’ in the drop down list.
Closing date for applications: midnight Sunday 24th May 2026
We reserve the right to close this job advert once a suitable a candidate has been found, therefore successful candidates may be contacted to interview at any time throughout the advertising process and would encourage you to apply as soon as possible.
Interviews date: week commencing 1st June 2026
Interview questions may be sent in advance of interview.
We aim to let all applicants know the status of their application within 4 weeks from closing.
Unfortunately, we are unable to offer sponsorship on this role.
Please complete our Equality and Diversity Survey here.
If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
NO AGENCIES PLEASE
Suffolk Mind is committed to safeguarding and promoting the welfare of all children, young people, and adults at risk who have contact with our services and personnel. We expect all staff and volunteers to share this commitment. Background and DBS checks will be required for relevant posts as part of our Safer Recruitment procedures.
*T&Cs apply
Additional keywords: Wellbeing, Senior, Support Worker, day drop in, mental health, charity recover, recovery, eat, support, talk, hub
Age UK Merton is committed to being an equal-opportunity employer that reflects the diverse communities we serve. We welcome applicants from all backgrounds and experiences-diversity enriches the care we provide to older adults, and it strengthens us as colleagues. Embracing varied perspectives encourages us to think critically, grow continuously, innovate, and adapt together.
Living Well Health and Wellbeing Coordinator Role:
Referrals and assessment
Action planning and support provision
General
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Head of Counselling and Wellbeing who is passionate about working with marginalised communities to help people achieve the changes they want in their lives. You will lead a busy counselling department with counsellors from lived-experience backgrounds, helping people achieve a range of outcomes through short-term community-based services delivered both online and in person.
You will need to hold a counselling qualification for this role, and have previous experience in managing health and wellbeing teams, and supervising counsellors in both paid and unpaid contexts in a not for profit environment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an excellent communicator who is able to motivate and empower others?
We are looking for new team members to join our service supporting Carers across Havering to improve their health and wellbeing, and access wider support that meets their needs.
This is a great opportunity to support local communities, working with Adult Carers and Young Adult Carers and helping them to make informed choices, build confidence, sustain their independence, and access support that meets their individual needs. You will carry out assessments to understand people’s individual circumstances and level of need, working together to co-produce support plans. This will involve meeting Carers in community settings and conducting home visits. The team also facilities coffee mornings and activities offering Carers opportunities for peer support and to take a break from caring.
You’ll build on your local knowledge to signpost and facilitate access for Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities. You will support the development of escalation plans so that Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.
We have full and part-time roles available (minimum 22.5 hours), and applicants should have relevant personal or professional experience of working with Carers and/or vulnerable adults in a relevant sector. It’s essential that you are confident using IT and maintaining excellent records. You’ll need a practical understanding of barriers faced by Carers, and an awareness of cultural differences and access to services.
Due to the area covered by the service, you will need a valid UK driving licence and access to your own vehicle.
Apply today!
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous annual leave entitlement plus bank holidays
· Carers Leave
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fourth Monkey, the home of innovative and transformative actor training, is looking for a student
services professional to help develop our student experience. You will join a small and dedicated
community of professionals at Fourth Monkey. Your specific responsibility will be to develop our
support services for students from general advice to disability support. We are a small training
establishment and offer actor/maker CertHE and BA degrees. You will join a Student Experience and
Academic Services team.
We are looking for a compassionate and thoughtful person interested in providing support to a diverse
community of artists. You might be someone looking to step up into a management role or you might
be stepping away from a larger university. You’ll have experience in one or more areas of student
services and have been involved in supporting students experiencing difficult times. You will help us
with imaginative ways of sourcing help for students and the role will mean you work with the whole
Fourth Monkey team from the teaching practitioners to fundraising. Experience of working with
creative arts students would be helpful but is not essential. Experience of supporting students is
essential.
This is a revised role designed to support Fourth Monkey in creating appropriate arrangements to
support the student experience and work closely with staff supporting the academic experience,
admissions and Fourth Monkey’s practitioners leading and delivering our courses. The role will include
individual delivery of support for students, signposting them to online and digital support services
offered by Falmouth University and developing and extending our own support services for students. It
is essential that the post-holder has experience of implementing (at whatever level of support)
appropriate safeguarding procedures to support students, including those with mental health crises.
Please note that this role is likely to require a Disclosure and Barring Services check.
Application is by CV and covering letter. Please see the application pack for further information. You should submit your application to the email address by midnight on Wednesday, 27 May 2026.
The job pack provides information about alternative application formats.
We hope to interview in the week commencing 8 June. This will be in person at The Monkey House. Please indicate on your application if you are not available during that period or would need an online initial interview.
We look forward to hearing from you. Be Bold and Play!
The client requests no contact from agencies or media sales.
Financial Wellbeing Coach
Part-Time
Home-based
The Financial Wellbeing Coach is a new post that will play a key role in strengthening the financial resilience of nursing and midwifery professionals. Working directly with individuals, the post holder will help Nurses, Midwives, Nursing Associates, Healthcare Assistants and Maternity Support Workers to build financial literacy, develop budgeting skills, set realistic financial goals, and improve money management. The role combines one-to-one coaching with group workshops and digital support, helping people to gain confidence in managing day-to-day finances and planning for their future. The post holder will work collaboratively with the Head of Services and Impact and the wider Cavell team to ensure our financial wellbeing support is impactful, accessible and evidence based.
This is a 2-year fixed term post, 15 – 18 hours per week. It can be home based or hybrid, although we would expect visits to our Redditch office at least once a month.
Main Responsibilities
Financial Coaching and Support:
Workshops and Resources:
Service Delivery and Impact:
Partnership and Collaboration:
Person Specification
Essential Skills and Experience:
Desirable Skills and Experience:
Personal Attributes:
Benefits:
More details are available on the attached job description.
Please click on the 'Apply' button to download the full job pack.
Submit your CV of no more than two pages and maximum two page covering letter outlining your suitability for the role by 9am on Friday, 15th of May.
Supporting the nursing and midwifery family through tough times.
Salary: £33,475 per annum (pro-rated for part time hours). We are an accredited member of the Living Wage Foundation.
Location: Hybrid. (Hybrid approach with some working from home days. Regular travel to client sites as well as infrequent travel to Unseen’s head office in Bristol).
Contract type: Permanent, Full-time (Part time may be considered), Mon-Fri (occasional weekends/ evenings). Flexibility is important to meet the demands of the role.
Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good.
Purpose of the role:
This role is key in ensuring effective delivery of a range of business services to clients. Working within a small, dynamic team, the successful candidate will play a pivotal role in ensuring our range of services focused on worker wellbeing are delivered professionally and sensitively.
This is an exciting role that sits at the heart of Unseen’s response to worker exploitation, engaging with clients, interviewing workers at diverse client sites across the UK, supporting colleagues on providing allegation management and business portal services for clients as well as supporting on delivering the Seasonal Worker Scheme Support Line.
The role requires a professional individual who is a confident communicator, self-motivated, displays empathy and is an independent critical thinker. Someone with experience of working in a corporate environment or who has worked with business clients is highly desirable. Knowledge and understanding of how to engage with vulnerable people and businesses of all sizes is a distinct advantage.
To apply:
The deadline for applications is 23:59 on 31 May 2026.
Interviews will likely be held the week commencing 8 June 2026.
We reserve the right to close the vacancy early if we receive the requisite number of applications. For this reason, we encourage interested candidates to apply early.
As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.
Any questions, please contact jobs @ unseenuk. org.
The client requests no contact from agencies or media sales.
29.5 hours per week / £27,305 per annum, pro rata / fixed term until 31 March 2027 / Working pattern Monday 1230-2030 (North), Tuesday 1100-1900 (North), Thursday 1100-1900 (Central), Friday 0900-1630 (Central).
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.
We are here for children and young people, many of whom face multiple challenges and need our support.
Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.
Youth Advice Centre (YAC) offers information, support and guidance to young people (13-25) and their families in Brighton and Hove. The YAC team offer expertise on a wide range of topics including housing, wellbeing and family relationships. We provide a safe and friendly environment where everyone is made to feel welcome.
We are on the lookout for two Advice Workers to join the YAC team. Based in the heart of Brighton, you will provide information, advice and guidance to children and young people on a wide variety of issues affecting their wellbeing.
This role is part of the Youth Advice Centre’s funding through Young Futures Hubs, a pilot initiative rolled out nationally to provide targeted support for 11–19-year-olds.
You will be delivering high-quality YIACS support to children and young people in youth spaces (for example, youth clubs, groups and other community settings) and at the Youth Advice Centre.
The role includes outreach where young people feel most comfortable accessing support to deliver 1:1 and group sessions. Delivery will focus on areas in the north of the city, alongside locations in central Brighton.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
You are a compassionate, approachable and motivated individual who is passionate about supporting young people aged 11–25, including those experiencing crisis or complex challenges. You’ll understand the importance of safeguarding and feel confident responding to risk, while recognising the wider issues that can impact young people’s lives and wellbeing.
You can quickly build trusting relationships, communicate clearly, and engage young people in meaningful support, whether through one-to-one work, outreach or workshops. Working closely with partners, you’ll advocate for young people and help them access the support they need, always acting with empathy, professionalism and sound judgement.
You will be a collaborative team player who can also work independently, make thoughtful and balanced decisions, and keep clear, accurate records. Most importantly, you will take a trauma-informed, strengths-based approach - seeing and valuing each young person’s potential and empowering them to stay engaged and move towards positive outcomes.
CLOSING DATE: Monday 25 May 2026 at midnight, if we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged.
PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.
Our mission is to help children and young people have a fair chance to be who they want to be.

The client requests no contact from agencies or media sales.
Qualified Low Intensity Psychological Wellbeing Practitioner (PWP) – NHS Pathfinder Partnership
GMRC is a registered charity working with adult women who are victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.
PLEASE NOTE
This role is restricted to female applicants only under the Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010)
We are seeking a qualified Psychological Wellbeing Practitioner (PWP) or Low Intensity Psychological Worker to support survivors of sexual trauma and their loved ones through evidence-based, low‑intensity psychological interventions.
You will work closely with a wide network of main contacts and partners, including PCFT GM Resilience Hub, TRC, Greater Manchester Rape Crisis, Manchester Action on Street Health (MASH), local authority partners, third‑sector organisations, multi‑disciplinary teams, service users and carers, and services across the adult mental health pathway.
The role operates across three sites within Greater Manchester, making the ability and willingness to travel between sites essential. You will work flexibly in partner organisation settings and in the community, collaborating with individuals, carers and multi‑agency providers to assess and identify social care needs that may present barriers to clients addressing their sexual trauma.
Key responsibilities
Engage with women‑only services and partner organisations to ensure safe, inclusive and responsive support
About you
You will be a qualified and experienced practitioner with a background in mental health, trauma‑informed practice and engagement. Experience of working within women‑only services supporting those who have experienced sexual harm and their loved ones is highly valued, though we also welcome applicants with strong transferable skills.
If you’re passionate about supporting survivors, working collaboratively across complex systems, and making a meaningful difference to people’s recovery and wellbeing, we would love to hear from you.
Benefits
#wellbeing #wellbeing practitioner #psychological wellbeing #psychological wellbeing practitioner #wellbeing #mental health #mental health practitioner #mental wellbeing
A service run by women for women who have experienced sexual violence at any time in their lives.
The client requests no contact from agencies or media sales.
Wellbeing of Women is looking for a Senior Health Information Officer to turn complex health information into compelling accessible content for diverse audiences. You’ll lead the delivery of our health information from website content and monthly education webinars to social media copy. This is a full time, permanent role at a salary of circa £33,000 per annum. Location: Hybrid - Remote and London Office (with occasional UK travel for meetings and events).
Led by women's voices, we save and change the lives of women, girls and babies through research, education and advocacy
The client requests no contact from agencies or media sales.
Job Title – Senior Fundraising / Corporate Partnerships Manager
Reports to – Chief Executive
Location – London - Clapham / Hybrid working (minimum 40% of working time in the office)
About Us
For over 30 years, The Money Charity has been the UK’s Financial Capability charity. We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their Financial Wellbeing.
We believe that being on top of your money as a part of everyday life reduces stress and hardship, helps you achieve your goals and live a happier life as a result, so we empower people from all backgrounds across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money throughout their lives.
We also work to promote Financial Wellbeing in the UK by working with the financial services industry to improve practices and outcomes for their consumers, and influencing policy-makers, media, industry and public attitudes.
We are a small, passionate team with a big reach and an open mind, committed to quality accessibility and inclusiveness. We offer a flexible work environment that values creativity, personal growth and collaboration. For more information about us, please visit our website.
About The Role
We’re looking for a dynamic and relationship-driven Senior Fundraising / Corporate Partnerships Manager to lead on, develop, grow and relationship manage our portfolio of corporate partners through business development, and relationship management. You will also support the Senior Management Team with their existing corporate partners, and their relationships. This is a key role in strengthening our income generation, expanding our reach, and creating partnerships that support financial wellbeing across the UK.
You’ll lead on securing new partnerships and managing existing ones - from banks and building societies to insurers, fintechs and professional services. You’ll develop creative propositions, deliver exceptional account management, and drive income that supports our mission.
Closing Date – 11:30pm, Monday 25 May 2026
Interviews – 1st round early June (virtually)
Please visit our website for the full job description including the key responsibilities, person specification and application details. Note that we are currently recruiting for two Senior Manager roles, and further information on the other role can be found on our website as well.
The client requests no contact from agencies or media sales.
Job Title – Senior Delivery / Programme Operations Manager
Reports to – Director
Working Hours – Either full-time (37.5 hours per week) or part-time (minimum 22.5 hours per week / 0.6 of a full-time equivalent). If part-time, hours can be worked across 3 to 5 days depending on preference.
Location – London - Clapham / Hybrid working (minimum 33.3% - 40% of working time in the office depending on hours worked)
About Us
For over 30 years, The Money Charity has been the UK’s Financial Capability charity. We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their Financial Wellbeing.
We believe that being on top of your money as a part of everyday life reduces stress and hardship, helps you achieve your goals and live a happier life as a result, so we empower people from all backgrounds across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money throughout their lives.
We also work to promote Financial Wellbeing in the UK by working with the financial services industry to improve practices and outcomes for their consumers, and influencing policy-makers, media, industry and public attitudes.
We are a small, passionate team with a big reach and an open mind, committed to quality accessibility and inclusiveness. We offer a flexible work environment that values creativity, personal growth and collaboration. For more information about us, please visit our website.
About The Role
We’re looking for a Senior Delivery / Programme Operations Manager who thrives on delivering efficient and pragmatic processes, procedures and systems to support the impactful delivery of our growing suite of Financial Education and Wellbeing Workshops and Programmes. You will help us get stuff done! And deliver important functions and projects yourself.
As we grow the charity, it is ever more crucial that we break down silos and duplication between our two main delivery teams (Children & Young People and Adults). You will lead on reviewing and consolidating the two processes into one for the support functions of the programme delivery teams, initially progressing priority tasks identified for 2026 as part of our recent strategy refresh, and building a pipeline of future continuous improvement projects for 2027 and beyond.
This will be a vital new role bringing order and cohesion to the vital delivery support functions. You will own and champion key programme delivery-related functions in the charity, ensuring that they are fit for purpose and are understood and used throughout the charity. Reporting to one of the Directors, you will play a key role in bridging and where appropriate joining the two teams, whilst respecting and promoting their technical specialisms and differences.
Closing Date – 11:30pm, Monday 25 May 2026
Interviews – 1st round early June (virtually)
Please visit our website for the full job description including the key responsibilities, person specification and application details. Note that we are currently recruiting for two Senior Manager roles, and further information on the other role can be found on our website as well.
The client requests no contact from agencies or media sales.
Main Purpose
The Volunteer Coordinator is responsible for coordinating volunteer recruitment and selection, using innovative opportunities to engage with others and encourage participation. The postholder will be involved in all elements of the volunteer journey, including recruitment, selection, training, stewardship, recognition and exit; whilst maintaining accurate records within the volunteer management system.
The Volunteer Coordinator will also support staff with the management of volunteers, in their areas, helping to resolve day-to-day issues encountered by volunteers, and build and maintain engaging relationships with volunteers, ensuring they have a positive and meaningful experience.
Working with a range of teams across three sites , the Volunteer Coordinator provides expert support and guidance to staff on the effective stewardship, engagement and management of volunteers. They will also work with colleagues to identify and develop opportunities for volunteer involvement, matching volunteers to need.
This role requires high levels of emotional intelligence, creativity, drive and initiative, and a positive attitude to working with a variety of people at all levels. This role may involve occasional evening and weekend working, with some travel across three sites. This post is subject to a successful DBS check.
Main Duties & Responsiblities
Recruitment, Selection and Induction of Volunteers
• To be the first point of contact for volunteering enquiries and applications.
• Take ownership and responsibility for the coordination of all relevant application, interview, selection and training processes for volunteers, including the processing of DBS checks and associated administration.
• Coordinate the promotion and advertisement of volunteering opportunities, including targeted recruitment campaigns.
• Conduct volunteer interviews, either face-to-face or over the telephone.
• Ensure excellent service is delivered in a timely manner and that processes are efficient and robust.
• Plan and deliver engaging training and development opportunities for volunteers to support them in undertaking their role.
• Represent Aurora Wellbeing to a range of external audiences, building and maintaining effective relationships to raise awareness of volunteering opportunities and support the recruitment of volunteers.
• Attend relevant internal and external events to recruit volunteers and promote the work of Aurora Wellbeing within local communities.
• Work with other teams within Aurora Wellbeing to identify, develop and promote new opportunities for volunteer involvement.
Volunteer Support and Supervision
• To be the central point of contact for all volunteers
• Maintain regular communication with volunteers, providing guidance, support and direction.
• Respond to any day-to-day queries from volunteers, helping to resolve issues encountered by volunteers when undertaking their role and escalating any issues to the Head of Volunteering as appropriate.
• Provide support and supervision for volunteers, through a range of face-to-face, telephone, digital or group activities.
• Provide efficient administrative support to ensure the effective running of all stages of the volunteer journey and lifecycle.
• Promote the active engagement of volunteers
• Support the recognition of the impact volunteers have and value the contributions they make
• Ensure effective communication, engagement and recognition of Aurora Wellbeing volunteers through social media, newsletters, events and other innovative opportunities.
Team Working and Collaboration
• Provide proactive support and guidance to staff on volunteering best practice and the effective management, stewardship, and engagement.
• Act as a source of knowledge on volunteering related matters, providing timely advice in line with policies and procedures.
• Work with colleagues across the organisation to support the rollout of initiatives for volunteer recruitment, retention and engagement as necessary.
Operational
• Maintain accurate volunteer records on our data management systems, ensuring that volunteer information is kept up to date and data is stored and processed in accordance with the General Data Protection Regulations (GDPR), Code of Fundraising Practice.
• Provide volunteer KPI information as required.
• Build and maintain relationships with organisations within the local community to promote the work of Aurora.
Training and Development
• To attend staff development programmes, training courses, and conferences as deemed necessary.
• To attend staff meetings.
• To take responsibility for attendance at mandatory training sessions.
• To undertake professional development/training considered necessary.
• To follow Aurora’s code of practice in matters such as Health and Safety, Safeguarding, Equal Opportunities and Data Protection.
Qualifications & Experience
Required
Qualifications Educated to equivalent GCSE level 4 or above in Maths and English Evidence of training or development relevant to volunteering.
Relevant professional or personal experience of volunteering or working with communities.
Experience of recruiting and supporting others using a formal process.
Experience of using CRM or database systems to input data and maintain accurate records.
Experience of managing own daily workload.
Experience of working collaboratively, both within an organisation and with external stakeholders and partners.
Desirable
Evidence of training or development relevant to volunteering.
Experience of working with or managing volunteers.
Experience of working with vulnerable people or in a confidential, sensitive environment.
Experience of designing, delivering or coordinating the training of others.
Knowledge & Skills
Required
An appreciation of the value of volunteers in an organisation, including their recruitment, diversity, inclusion, support and stewardship.
Empathy with volunteers and an understanding of their needs.
A good understanding of GDPR and the ability to process sensitive/personal information appropriately.
Able to prioritise a diverse workload and manage competing demands and deadlines.
Excellent administrative skills.
Good working knowledge of Microsoft Office.
A good knowledge and understanding of safeguarding children and vulnerable adults.
Desirable
Knowledge and understanding of volunteering best practice and current trends and devleopments.
An understanding of the DIsclosure and Barring Service checks.
Confident in presenting to a diverse range of audiences of designing, delivering or coordinating the training of others.
Ability to deliver training to small groups (10-15 people).
Person Specification
Required
Motivated, with an enthusiasm for the role.
Warm and empathetic.
Creative, agile and willing to explore new opportunities.
Flexible, positive attitude and ability to work independently.
Desirable
Comfortable with working directly with people effected by cancer and long-term health conditions.
The post-holder may be required to work evenings and weekends. The above duties and responsibilities are intended to represent current priorities and are not meant to be a conclusive list. The post holder may from time to time be asked to undertake other reasonable duties. Any changes will be made in discussion with the post holder considering service needs.
The closing date for applications is 5pm on the 20th May. Successful short-listed candidates will be invited to interview week commencing 25th May.
To enhance the health, heritage and well-being of the local community, with a special focus on supporting cancer patients.
The client requests no contact from agencies or media sales.