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Jobs in Wallington

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Closing today at 23:30
Prospectus, London (Hybrid)
£16.79 per hour (+ holiday)
Posted 1 week ago
Closing in 7 days
The Royal Parks, London (On-site)
£43,000 - £48,000 per year
Posted 1 week ago
Refuge, Greater London (On-site)
£28,857.1 per year
Posted 1 week ago

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Social Interest Group, London (On-site)
£28,800 per year
Support Mentor
Posted 1 week ago
Change Grow Live, Camden Town (On-site)
£49,950 - £52,221 per year
Posted 1 week ago
Social Interest Group, Ilford (On-site)
£28,800 per year
Senior Support Coach
Posted 1 week ago
Closing tomorrow
The Talent Set, London (Hybrid)
£40,000 - £45,000 per year
Posted 1 week ago
Closing in 6 days
Ivy Rock Partners Ltd, London (Hybrid)
£56,919 per year
Posted 1 week ago Apply Now
Closing in 6 days
Ivy Rock Partners Ltd, London (Hybrid)
£55,000 - £60,000 per year
Posted 1 week ago Apply Now
Shaftesbury, Remote
£73,626.3 per year
we’re looking for a Director of Accommodation Based Services to join our passionate and purpose-driven team.
Posted 1 week ago
Rosa Fund, Remote
£36,400
Seeking an ambitious and thoughtful fundraiser to grow income, build partnerships and support women and girls across the UK.
Posted 1 week ago
Hackney CVS, City of London (Hybrid)
£36,050 per year FTE (pro rata £21,630)
Seeking a Network Coordinator to play a vital role in strengthening the voluntary and community sector (VCS) across the City of London.
Posted 1 week ago
Page 34 of 66
Prospectus
London, Greater London (Hybrid) 10.75 miles
£16.79 per hour (+ holiday)
Full-time
Temporary (Ongoing)

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Location: Central London, hybrid (Tuesday to Thursday in office)
Contract: Temporary, ongoing
Hours: Full-time, 37.5 hours per week
Salary: £16.79 per hour (+ holiday) (£32,826.19 salaried equivalent)
Start Date: ASAP

Prospectus is proud to be partnering with a well-established international charity to recruit a Temporary Supporter Care Coordinator to join their collaborative fundraising team.

Working in a close-knit team you will play a key role in delivering an outstanding supporter experience while ensuring accuracy, efficiency, and empathy in all interactions.

Responsibilities:

  • Act as the first point of contact for supporter enquiries via phone, email, and post, managing a high volume of inbound requests
  • Provide professional, empathetic, and timely responses, resolving queries and escalating where necessary
  • Maintain and update supporter records using Microsoft Dynamics 365 (including Direct Debit changes, preferences, and opt-ins/outs)
  • Process donations accurately and ensure prompt acknowledgements
  • Handle complex or exceptional cases outside of outsourced contact centre operations
  • Support fundraising campaigns, including administrative support for mailings and seasonal initiatives (e.g. Christmas card campaigns)
  • Use personalised templates to ensure communications reflect the organisation’s tone of voice
  • Monitor and feedback on trends in supporter queries to improve processes and service delivery
  • Work closely with internal teams and external partners to ensure a seamless supporter journey
  • Prioritise a busy workload to meet service standards and response timeframes

About You:

  • Recent experience in a supporter care, customer service, or database-focused role within the not-for-profit sector
  • Confident using CRM/database systems (ideally Microsoft Dynamics 365)
  • Exceptional attention to detail and a process-driven approach
  • Strong written and verbal communication skills, with the ability to personalise responses and demonstrate empathy
  • Comfortable handling sensitive data with strict confidentiality and working to compliance standards
  • A proactive, flexible team player with a “hands-on” attitude and willingness to support where needed
  • Proven ability to manage competing priorities and meet deadlines in a fast-paced environment


CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

Organisation
Prospectus View profile Organisation type Recruitment Agency Company size 101 - 500
Posted on: 08 June 2026
Closing date: 15 June 2026 at 23:30
Job ref: 195096
Tags: Administration, Customer Service, Direct / Supporters