Jobs

�� Volunteer Opportunity – Fundraising Team

International Humanity Foundation (IHF)

The International Humanity Foundation (IHF) is a global non-profit organization dedicated to educating and empowering disadvantaged children and communities worldwide. With volunteers working across five continents, IHF promotes ethical leadership, cross-cultural collaboration, and sustainable development.

We are currently seeking creative, driven, and community-minded volunteers to join our Fundraising Team.

�� Role Overview The Fundraising Team is the "Engine of Growth" for IHF. Your mission is to design and execute innovative digital campaigns, peer-to-peer fundraising events, and donor engagement strategies. You turn our stories of impact into compelling calls to action that secure the daily needs of our children’s centers in Kenya, Thailand, and Indonesia.

Key Responsibilities:

• Campaign Design: Create and launch creative fundraising initiatives (e.g., Giving Tuesday, birthday fundraisers, or seasonal appeals).

• Donor Engagement: Build and maintain relationships with individual donors, ensuring they receive timely updates and "thank you" messages.

• Platform Management: Oversee IHF’s presence on crowdfunding sites and social media donation tools.

• Event Coordination: Organize virtual or local community events to raise funds and awareness for specific center needs (e.g., new school books, medical supplies).

• Storytelling: Collaborate with the Media Team to package real stories from our centers into powerful, donor-facing content.

�� Ideal Candidate:

• High energy with a "results-oriented" mindset.

• Strong interpersonal skills and a natural ability to persuade and inspire others.

• Experience in Marketing, Sales, Event Planning, or Digital Media.

• Comfortable asking for support and explaining the ROI (Return on Impact) to donors.

• Tech-savvy (familiar with social media algorithms and donation platforms).

�� Benefits of Volunteering with IHF:

• Sales & Marketing Experience: Master the art of the "pitch" and digital donor conversion.

• Global Impact: Directly fund the food, education, and safety of children in need.

• Creative Freedom: Propose and lead your own unique fundraising projects.

• Certification: Receive official recognition for your role in sustaining IHF’s financiaPlease use the subject line: Application – Fundraising Team

�� Global Volunteer Opportunity: Chat Monitors Team

About the International Humanity Foundation (IHF)

The International Humanity Foundation (IHF) is an international non-profit organization dedicated to empowering marginalized communities through education and grassroots leadership. Operating across five continents, IHF maintains a unique "University" structure where volunteers collaborate to manage our centers in Kenya, Thailand, and Indonesia. We believe in transparency, ethical leadership, and the power of shared knowledge to create sustainable global change.

Role Overview: "The Workplace Harmony Unit"

In a 100% remote global organization, our digital chatrooms (Skype, WhatsApp, etc.) are our physical offices. The Chat Monitors Team ensures these spaces remain professional, secure, and supportive. Working closely with the Calendar and New Members teams, you act as the digital peacekeepers who maintain our "Healthy Communication" standards across all time zones.

Key Responsibilities

• Etiquette Oversight: Monitor internal communication channels to ensure all interactions adhere to IHF’s professional standards and ethical guidelines.

• Conflict Mediation: Act as a neutral first point of contact to identify and flag communication breakdowns or policy violations.

• Security Management: Ensure only authorized active members are present in team-specific chatrooms, working with the Passwords team to maintain digital security.

• Leadership Training & Mentorship: Develop and lead training sessions for new members on "Digital Diplomacy" and the distinction between social and professional digital spaces.

Qualifications & Requirements

• Emotional Intelligence: High level of empathy and objectivity when navigating interpersonal dynamics.

• Integrity: Absolute discretion and the ability to handle sensitive situations with professional silence.

• Observation Skills: A proactive eye for detail and the ability to spot potential issues before they escalate.

• Ideal Background: Excellent for those interested in Human Resources, Communications, or Conflict Resolution.

Benefits of Joining This Team

• HR & Ethics Experience: Gain practical skills in organizational culture and remote workspace management.

• Global Exposure: Observe the inner workings and communication styles of every division within IHF.

• Certification: Receive an official certificate of service documenting your role in maintaining IHF’s professional digital infrastru Monitors Team

�� Global Volunteer Opportunity: Calendar Team

About the International Humanity Foundation (IHF)

The International Humanity Foundation (IHF) is an international non-profit organization dedicated to empowering marginalized communities through education and grassroots leadership. Operating across five continents, IHF maintains a unique "University" structure where volunteers collaborate to manage our centers in Kenya, Thailand, and Indonesia.

Role Overview: "The Global Pulse"

In a decentralized organization, timing is everything. The Calendar Team is the engine that keeps our global "University" running in sync. You are responsible for managing the organizational schedule, ensuring that hundreds of volunteers across dozens of time zones—from California to Nairobi to Jakarta—know exactly when and where to meet.

Key Responsibilities

• Global Schedule Management: Maintain and update the master IHF calendar for all Division and Team meetings.

• Time-Zone Synchronization: Translate meeting times accurately for our global network, ensuring no volunteer is left behind due to time differences.

• Logistical Support: Distribute meeting reminders and ensure Zoom/Skype links are updated and accessible to all active members.

• Leadership Training & Mentorship: Develop and lead training sessions on "Time-Zone Ethics" and high-level organizational logistics.

Qualifications & Requirements

• Logistical Precision: A "perfectionist" mindset regarding numbers and scheduling.

• Technical Literacy: High proficiency in Google Calendar or similar enterprise-level scheduling tools.

• Global Awareness: A strong understanding of international time zones and UTC offsets.

• Ideal Background: Excellent for those interested in Operations, Project Management, or Business Administration.

Benefits of Joining This Team

• Operational Mastery: Gain unique insight into how a massive, decentralized global organization functions.

• Leadership Development: Master the art of managing organizational "flow" and logistics.

• Certification: Receive an official certificate of service documenting your contribution to IHF’s operational infrastructu

The Community Engagement & Support role is about providing greater sustainability and resilience for the Fahr’s Disease community and Fahr Beyond as a charity. The post holder will be building the capacity for Fahr Beyond to provide support for people living with Fahr’s and their families through creating a volunteer network that can provide an ongoing fortnightly support group. Additionally, through working with other organisations, the post holder will develop more support pathways and opportunities for patients; this is envisioned as strategic work within the Parkinson’s and Dementia space.

This post will also play a key role in bridging Fahr Beyond’s work with the community and medical professionals to develop awareness of Fahr’s Disease.  

What will you do in the role?

Volunteer Mobilisation & Management

• Support the development of a volunteer strategy for Fahr Beyond
• Actively manage the establishment of a volunteer network utilising prior expressions of interest, and you will support the onboarding of volunteers
• The main point of contact for volunteers and help resolve matters they may have

Engagement & Communication

• Monitor and respond to incoming correspondence to Fahr Beyond, along with assigning any actions for response to the appropriate volunteer
• Support the trustees and volunteers with managing Fahr Beyond’s social media
• Work with Fahr Beyond volunteers to ensure that Fahr Beyond maintains regular communications with patients, medical professionals, and key partners
• ·Represent Fahr Beyond at sector events and/or meetings, particularly with organisations we are a member of

Project & Event Management

• Support (and if required coordinate) Fahr Beyond’s education and awareness events for Fahr’s Disease, and events connecting multiple stakeholders in the Fahr’s Disease space
• Support volunteers in creating fundraising and community involvement activities (online and potentially in-person) 

Job Title: Refuge Worker

Location: This is an onsite role, located within the London Borough of Hounslow, there may be a requirement to occasionally work in the London Borough of Hillingdon.
Salary: £29,701.36 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location)

Contract type: Full Time, Permanent 

Hours: 37.5 hours

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles. 

As part of this role, you will be required to participate in an out-of-hours on call rota

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 9 July 2026

Iterview Dates: 15 and 16 July 2026

At Pilgrims Hospices, clinical volunteers are a vital part of how we care for patients and families. Working alongside our clinical teams, they support everything from ward-based care to therapy services, bereavement groups and community programmes. Their time, compassion and presence help shape the experience of care in very real and meaningful ways.

We are now looking for a Clinical Volunteer Lead to provide leadership to this work across our services.

This is a unique opportunity to lead a large and diverse group of clinical volunteers, working across inpatient, therapy, psychosocial and community settings. You will ensure volunteers are well supported, appropriately trained and able to make a meaningful contribution, while working closely with clinical teams to maintain a consistent and effective approach across the organisation.

This is not a desk-based role. It is a visible, hands-on leadership position, working alongside teams and volunteers in practice, building relationships, supporting people day to day and understanding what is happening across services.

It’s an exciting time to be joining Pilgrims Hospices, with a clear focus on strengthening how we support our workforce and deliver high quality, person-centred care. This role offers the opportunity to make a real difference, both in the experience of patients and families, and in how we work across services.

We are looking for someone who brings clinical credibility and strong relational leadership skills, and who is confident working across teams, supporting others and leading through presence, judgement and practical involvement.

Contract: Full-time, Manchester (6-month contract initially)

Salary: £25,585-£31,239 per annum

Closing Date: Friday 10th July 2026

Interviews will be held in Manchester in person w/c Monday 20th July

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Junior Finance Business Partner (JFBP) to join our Financial Management team based in Manchester.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

The Junior FBP plays a key role supporting the Finance Business Partners as well as engaging with stakeholders across the organisation. It’s an exciting time to join the team as we develop and deliver a new strategy.

What you’ll be doing

• Supporting the FBPs and Senior Finance Manager with production of high quality reports and providing admin support
• Liaising with the financial accounting, rent, AP, AR and management accounts teams
• Meeting with your own set of budget holders on a regular basis
• Supporting with regular budget production, including multi-year budgeting and regular reforecasts

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Our approach to applications

We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.

We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.

Don’t miss out on this fantastic opportunity to join our team as a Event Officer click ‘Apply’ now!

Chief Executive - King George and Queen's Hospitals Charity (KGQHC)

Location: Hybrid, with strong on-site presence
Salary: £80,000 - £100,000
Type: Full-time

About King George and Queen's Hospitals Charity

King George and Queen's Hospitals Charity plays a vital role in supporting patients, staff and communities across Barking & Dagenham, Havering and Redbridge. The charity funds projects that go beyond NHS provision - investing in equipment, innovation, environments, research and staff wellbeing to enhance patient care and experience.

Now operating as an independent organisation, the charity is entering a pivotal phase - with the opportunity to build on strong foundations, deepen community connections and significantly expand its impact. This is an opportunity to shape a growing NHS charity at a defining moment in its journey - building a confident, sustainable organisation that will improve health outcomes and experiences for thousands of people every year.

What You Can Look Forward To

As Chief Executive, you will lead the charity through its next phase of development - balancing immediate delivery with long-term strategic ambition.

You will:

• Shape Strategy and Build for the Future
• Strengthen Fundraising and Income Generation
• Lead and Develop a High-Performing Team
• Enhance Grant-Making and Impact
• Build Trusted Partnerships and Profile
• Strengthen Governance and Operations

Why This Role Matters

• Your work will have a direct and visible impact on patient care and community health
• You will build an organisation that is values-led, inclusive and sustainable
• You will operate at the heart of a complex and rewarding NHS environment
• Your leadership will leave a lasting legacy across local communities and healthcare services

About You

We are looking for a values-driven leader who combines strategic vision with a hands-on, practical approach.

Skills and Experience

• Significant senior leadership experience (CEO, Director or equivalent) in a charity, public service or similarly complex environment
• A track record of leading organisations through growth, transition or transformation
• Strong understanding of fundraising and income generation strategy
• Experience of working with Boards and governance structures
• Credibility in stakeholder management and external representation
• Financial and operational acumen, with the ability to build effective systems and infrastructure

Personal Attributes

• Strategic, thoughtful and future-focused
• Empathetic, resilient and emotionally intelligent
• Collaborative and inclusive in leadership style
• Comfortable operating at both strategic and operational levels
• A strong communicator with credibility across diverse audiences
• Passionate about improving health outcomes and community wellbeing

Recruitment Timeline

To ensure equitable access to information and uphold KGQHC's commitment to Equity, Diversity and Inclusion, the charity will be hosting a Q&A webinar in place of individual informal calls with the Chair/Outgoing CEO. We encourage all interested candidates to submit questions in advance, which will be addressed during the session. Please register your interest in attending this webinar on Thursday 16th July 2026 6.30-7.30pm and we will send you a link.

Application Deadline: 5pm Monday 22nd July 2026

First Interviews: w/c 17th August 2026

Final Interviews: w/c 24th August 2026

How to Apply

Charity People Ltd is acting as a recruitment agency advisor to KGQHC on this appointment. Interested candidates are invited to submit a CV to Senior Appointments at Charity Peopl and request a candidate pack in the first instance.

For an informal conversation about the role or if you have further questions prior to applying, please contact Fabrice Yala at Charity People

We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Senior Practitioner – Youth Coaching & Schools

Organisation: Allsorts Youth Project
Location: Sussex
Salary: £32,061 (NJC Grade 7)
Hours: 37 hours per week
Contract: Full time

About the Role

Allsorts Youth Project is looking for a Senior Practitioner to join our Youth and Education Service. This is an exciting opportunity to lead our youth coaching and schools programmes, supporting LGBTQ+ children and young people across Sussex.

You will lead a team delivering high quality coaching support, helping young people build confidence, achieve their goals and recognise their strengths. You will also oversee our schools programme, working with education settings to promote inclusion and improve outcomes for LGBTQ+ students.

Key Responsibilities

• Lead and manage Allsorts' youth coaching service
• Support and develop a team of practitioners
• Deliver and grow the schools inclusion programme
• Build partnerships with schools, colleges and stakeholders
• Contribute to service development, quality and safeguarding
• Support income generation and maximise programme impact
• Work as part of the wider Youth and Education Service leadership team

About You

We are looking for someone who has:

• Significant experience working with children and young people (1:1 and group settings)
• Experience leading programmes, projects or teams
• Strong communication and partnership working skills
• A good understanding of issues affecting LGBTQ+ young people
• A commitment to equality, diversity and inclusion
• A proactive and collaborative approach

About Allsorts

Allsorts Youth Project supports LGBTQ+ children and young people in Sussex to make friends, build community and feel proud of who they are. We are passionate about creating safe, inclusive spaces where young people can thrive.

Benefits

• 27 days annual leave plus bank holidays (pro rata)
• 8% employer pension contribution (Royal London)
• Opportunities for training and development
• Supportive and values-driven team environment

Safeguarding

This role is subject to an enhanced DBS check and satisfactory references.

Apply

If you are passionate about making a difference for LGBTQ+ young people and want to play a key role in a growing service, we would love to hear from you.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Mental Health Drop-In Service in Hillingdon.

Sounds great, what will I be doing?

The main purpose of the role is to provide excellent quality support and interventions to clients with mental health needs who require early intervention and prevention support. You will support clients throughout their time in service and empower them with the skills to cope independently. You will carry out support and interventions in line with organisational values and the ethos of recovery and co-production, as well as in line with policies and procedures.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

The successful candidate will have demonstrable experience working with individuals affected by mental health and dual-diagnosis issues, with strong knowledge of a wide range of mental health conditions, effective communication approaches, and the ability to provide support with dignity and respect. They will understand relevant Mental Health legislation, the principles of recovery, and a variety of recovery approaches. The role requires the ability to work both independently and as part of a team, support the induction of new staff and volunteers, and work collaboratively with statutory services. The candidate will bring experience in planning and delivering added-value initiatives, alongside excellent communication, partnership-building, risk-assessment, and case-management skills. Strong organisational, IT, literacy, and numeracy abilities are essential, as is knowledge of local recovery tools, wellbeing services, and safeguarding practices.

When will I be working?

39 hours per week, including weekends and bank holidays.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Bow Church is looking for an organised, proactive and relational Operations Coordinator to play a key role in supporting the day-to-day life, ministry and mission of our church community.

Bow Church is a vibrant community seeking out the abundant life of following Jesus, encountering the Spirit and growing in the Bible – and helping others in Bow to come, belong, serve, give and grow within that story.

Working closely with the Rector and other leaders, you’ll coordinate the practical rhythms of church life, maintain the systems, communication and organisation that enable the life of the church to flourish, help oversee our buildings, events and governance, and support volunteers, ministry leaders and staff.

This is a varied and rewarding role that would suit someone who enjoys helping people, systems and activities work well together. You’ll need strong organisational and interpersonal skills, good judgement and the ability to move confidently between practical administration, relationship-building and day-to-day problem-solving.

This is a permanent, flexible three-day-per-week role (21 hours), including some Sundays and occasional evenings as part of the normal rhythm of church life. Salary: £19,200–£21,600 per annum (£32,000–£36,000 FTE), depending on experience.

There is a Genuine Occupational Requirement for the postholder to be a practising Christian under Schedule 9 of the Equality Act 2010. The successful applicant will be required to undertake an Enhanced DBS check.

For information on this and any other vacancies and to get more of a sense of who we are, please visit: www.bow.church/work-with-us

Steamship Shieldhall is seeking to appoint an experienced freelance Commercial Manager to build new income streams to support the ongoing operation, conservation and sustainability of one of the country's most significant historic ships.

Shieldhall is berthed year-round in Southampton and welcomes passengers and visitors on board from 110 Berth in the Western Docks. She is capable of carrying up to 220 passengers and from spring to autumn each year operates a programme of public sailings ranging from two hour trips to full day cruises. She is also open for alongside events, and is available for private charters. In addition, she can be hired for use alongside such as for training activities, meetings, functions and filming.

The Commercial Manager will be responsible for identifying and realising new opportunities for revenue generation for Steamship Shieldhall, as well as supporting Shieldhall’s experienced volunteers with maximising income from existing activities.

This commission is an important element of the “Steamship Shieldhall: towards 2055, the next 10 years” project which is supported by a Development Phase grant from The National Lottery Heritage Fund.  The appointment is intended to cover both the Development Phase and the first two years of the Delivery Phase of our  project but will include a break-clause between the two phases. The Delivery Phase contract is contingent on a successful Delivery Phase grant application to the Heritage Fund

The successful candidate will have the right to set their own hours of work and will determine in agreement with the Shieldhall charity how best to undertake the work. This commision could be provided through self-employed individual, partnership or limited company.

Are you a creative and user-centred Learning Designer with a passion for education? Do you want to make a real impact in the medical field by creating world-class digital learning courses for doctors?

RCR Learning supports radiologists and clinical oncologists’ professional development throughout their career – whenever and however they practice. We design, develop and deliver innovative learning products that respond to the real challenges of clinical practice. We’re building a world-class digital learning library of high quality, engaging courses which meet our members’ needs.

The Royal College of Radiologists (RCR) is looking for a Digital Learning Designer to join our dynamic RCR Learning team. You’ll collaborate with subject matter experts and RCR Learning colleagues to design and develop visually engaging, interactive online learning resources that support doctors throughout their careers.

What you’ll do:

Design & develop digital learning

• Work with SMEs to design, test and evaluate interactive online learning courses.
• Create engaging multimedia assets including graphics, animations, videos and templates.
• Develop storyboards and scripts, offering technical and creative input.
• Communicate design ideas clearly and contribute innovative approaches.
• Ensure all content meets RCR brand, accessibility and quality standards.
• Manage multiple projects, deadlines and deliverables.

Support & improve our digital learning offer

• Identify improvements to the LMS, analytics and user experience.
• Support project workflows and operational processes across the Learning team.
• Monitor delegated budgets and contribute to annual content reviews.

Innovate & stay up to date

• Keep informed on best practice in digital learning, pedagogy and accessibility.
• Evaluate new tools and platforms to enhance our learning offer.
• Support marketing with insights into user engagement and standout content.

What you’ll need:

• Extensive experience applying educational and instructional design principles to high quality digital learning. 
• Proficiency in key digital learning authoring tools (e.g., Storyline, Rise 360, Synthesia, Canva). 
• Strong visual design skills, ideally with experience using Adobe Creative Suite. 
• Experience creating engaging digital and video based visual assets. 
• Knowledge of accessibility standards (e.g., WCAG), copyright, GDPR and other relevant legislation. 
• Ability to collaborate confidently with SMEs and internal stakeholders. 
• Experience designing interactive learning exercises such as branching scenarios (desirable). 
• Experience working with doctors, academics or medical professionals (desirable).

If you're excited about using your design skills to support healthcare professionals and improve patient care, we’d love to hear from you.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Manchester Central Foodbank is a busy Trussell Trust-affiliated food bank, with centres in Central, North, and East Manchester. We were established in Ardwick in 2013 by students at the Manchester Universities’ Catholic Chaplaincy, making us the first student-led food bank in the country. Since then we have grown significantly, expanding our weekly sessions into Harpurhey and Openshaw.

Our core aims are to deliver the best quality support that we can to the largest number of our neighbours in need, while working with partners and influencing and organising at a neighbourhood and citywide level to reduce and end the need for food banks in Manchester.

We currently support 16,000 people per year with nutritionally balanced 3-day food parcels. This is double the number of people we supported in the first year following the Covid-19 pandemic, and four times the number supported in 2019. We also provide financial inclusion support with advice workers in public sessions, access to energy vouchers, SIM cards, and other voucher or material support. We coordinate across a network of 200 active front-line referral agencies with the aim of ensuring everyone who accesses our service has appropriate, specialised, and ongoing support alongside the material provision that we provide.

We are active leaders in anti-poverty organising and community development, as convenors of the city-wide Building an Anti-Poverty Community collective and aim to be key shapers and influencers of new strategies and policies, working closely to support and influence local government, NHS, education, and research agendas in Manchester and more widely, building upon our track record of successful anti-poverty partnership work, social value impact, and Parliamentary influencing.

Key Responsibilities

Our Operations and Projects Workers are the backbone of our charity. They play a key role in the day-to-day running of operations, from frontline and client-facing work to recruiting, supervising, and supporting volunteers, assisting with stock and logistics activities and deliveries, and leading and supporting a range of projects.

A central part of this diverse, hands-on role is leading and supporting foodbank sessions, with extensive engagement with foodbank clients and primary responsibility for supervising, supporting, and developing volunteers.

The Operations and Projects Workers will help shape and maintain high service standards and embed Our Values at the core of every aspect of the charity’s activity.

On a weekly basis the postholder will work to support the smooth running of three public-facing sessions and the operational activities which underpin them. You will work alongside a team of volunteers and staff 

You will be based at our main office and warehouse site, but also regularly attend our three session sites where appropriate and conduct deliveries and collections across the city. Some working from home is allowed with the prior agreement of your manager.

Foodbank Sessions

As part of a pre-planned rota system you will attend foodbank sessions in a variety of roles. All team members are expected to prioritise the creation of a safe, welcoming, inclusive, and friendly space.

In some sessions you will be the nominated Session Lead, 

• You will be responsible for health and safety, briefing and de-briefing of volunteers and other staff, safeguarding and incident reporting, and dealing with emergency or difficult situations.
• Session leads take an active role in shaping and maintaining our values-led Service Standards and creating a supportive framework for other team members, ensuring all frontline service meets those expectations.
• You will ensure consistent and rigorous monitoring and reporting from sessions, including volunteer registration, stock management, logging and escalation of issues and concerns, also well as consistent reporting on service provision.
• Session Leads will act as the primary liaison and coordination point on the day with advice providers and financial inclusion workers
• They will also be the lead contact point on a session day liaising with host sites and reception staff and other session partner organisations.
• Before, during, and after sessions, the Session Lead will monitor stock levels and ensure packing, loading, and unloading is done safely and consistently.

You may also attend foodbank sessions in a variety of other roles, including, but not limited to:

• Conducting or coordinating one-to-one check-ins and support conversations with clients, responsible for signposting and onwards referrals
• Providing additional support such as energy vouchers, SIM cards, supermarket vouchers, and other provision.
• Delivering and collecting food and other stock and materials to and from session sites and monitoring stock levels.
• Supporting general tasks and activities within sessions, such as packing parcels, referrals check-in, picking lists, or monitoring cafés and adjacent spaces.

General Foodbank Operations

Outside of foodbank sessions, you will lead or support across the broad range of operational and project activities, including:

• Regularly driving the foodbank van and loading and unloading stock and other materials.
• Answering or replying to enquiries from clients, referrers, donors, partners, and other contacts via the main charity phone line and email inboxes.
• Conduct regular office-based administrative, printing, and reporting activities.
• Deputise for senior staff or fill in for other team members where appropriate in day-to-day operational cover and external meetings and relationships, including with foodbank referrers and partner organisations.
• Coordinate and supervise volunteers and logistics around food deliveries, food drives, and food sorting sessions.
• Work and lead on projects to help maintain and increase donation levels.
• In collaboration with other staff, assist volunteer recruitment, training, and development activities.
• Attend and organise meetings and events where required to represent the foodbank or conduct project-related work.
• Undertake training and personal development as appropriate and agreed with your line manager.

The post-holder will be responsible for managing their own workload and time management, completing timesheets and reports for the board.

There may be other project-specific tasks requested from time to time for the benefit of the charity to be discussed and agreed with your line manager.

About you

Essential Experience and Knowledge:

• A full clean driving licence and willing and able to drive a 3.5tn van regularly.
• Experience of working with volunteers.
• Excellent organisational and time management skills in order to coordinate your own workload and schedule, effectively managing multiple priorities and deadlines.
• Excellent written and verbal communication skills with other staff members, volunteers, referrers, and foodbank users.
• Ability to respond to unexpected situations in a busy service delivery environment and make decisions related to health and safety and emergency incidents.
• Ability to independently make and carry out decisions in line with foodbank policies and procedures.
• An enthusiasm for all aspects of work at Manchester Central Foodbank, and the flexibility and willingness to get involved with projects and tasks that may sit outside of your normal work.
• Experience of working with service users in a community setting.
• Proficiency in IT, including email, spreadsheets, and Google Drive.
• A clear understanding of, and belief in the values and aims of, Manchester Central Foodbank and the Trussell Trust.

Desirable Skills and Experience

• Experience of volunteer management.

Essential Behaviours and Competencies

• A clear understanding of, and belief in the values and aims of, Manchester Central Foodbank and the Trussell Trust.
• The ability to communicate and work with people with a range of backgrounds, views, and interests and build ongoing relationships and trust.
• Personal integrity, high professional standards, and honesty.
• Empathy and confidence when working with people who are experiencing financial and/or personal hardship.
• Passionate about social justice and tackling food poverty.
• Ability to be hands-on and adaptable in changeable circumstances.