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Alexander Devine Children’s Hospice Service is looking for an inspirational and experienced Director of Care to provide strategic, clinical and operational leadership across our medical, clinical and holistic care services.

This is a pivotal role within our organisation. Reporting to the CEO and working closely with the Board of Trustees and Senior Leadership Team, you will be responsible for ensuring that children, young people and their families receive the highest quality, safe and compassionate care.

You will have the opportunity to shape the future direction of our care services at an exciting time in the development of Alexander Devine.

The role

As Director of Care, you will have overall responsibility for the leadership, management, quality and performance of our care services.

You will:

• Provide strong, visible and inspirational clinical leadership across all care services.
• Lead the strategic development of our medical, clinical and holistic care provision.
• Ensure services are safe, effective, evidence-based, family-centred and responsive to the needs of the children and families we support.
• Act as Joint Registered Manager with the Care Quality Commission.
• Provide strategic oversight of clinical governance, quality assurance, risk management, safeguarding and compliance.
• Ensure we are prepared for CQC and other regulatory requirements and that learning from incidents, complaints, audits and research drives continuous improvement.
• Lead and support a highly skilled multidisciplinary Care Team, encouraging a culture of reflection, development, innovation and excellence.
• Work with the CEO and wider Senior Leadership Team to deliver the charity's strategic plan and manage resources effectively.
• Develop strong relationships with Integrated Care Boards (ICBs) and support the development and management of commissioned services.
• Represent Alexander Devine locally and nationally, contributing to the wider development of children's palliative care.
• Champion the voice of children, young people and their families, ensuring their experience informs the ongoing development of our services.

About you

We are looking for an exceptional clinical leader who combines strategic vision with strong operational management and a genuine passion for children's palliative care.

You will be a registered nurse with significant experience in paediatric palliative care and senior-level leadership experience. You will have a strong understanding of clinical governance, CQC requirements, PSIRF and safeguarding, together with experience of leading service development and change.

You will bring:

• NMC registration as a Children's or Adult Nurse.
• Significant experience of palliative paediatric nursing.
• Senior-level experience of management, strategic thinking and service development.
• Experience of CQC compliance, clinical governance, PSIRF and safeguarding.
• Strong financial and budgetary understanding.
• Excellent communication skills and the confidence to communicate complex and sensitive information to a wide range of audiences.
• The ability to interpret data and use evidence to inform strategic and operational decisions.
• Excellent networking and partnership-building skills.
• A Master's-level qualification in a relevant health or leadership subject is desirable.

Most importantly, you will be an inspirational, resilient and motivational leader who can engage people, build confidence and create a culture where staff are empowered to deliver their very best.

Why Alexander Devine?

This is a rare opportunity to join a growing children's hospice charity and play a leading role in shaping the future of our services.

At Alexander Devine, our values are at the heart of everything we do: determined, empowering, valuing others, integrity, nurture and empathy. We are looking for a leader who genuinely shares these values and can translate them into meaningful action for children, families, staff and volunteers.

You will have the opportunity to work alongside a committed Senior Leadership Team, an experienced clinical team and a passionate wider charity, while building strong relationships with partners across health, social care and the children's palliative care sector.

If you are an ambitious and compassionate clinical leader who wants to make a lasting difference to children and families, we would love to hear from you.

Please note: The successful candidate will be required to undertake an Enhanced DBS check.

Who we are
We are OUTpatients, the UK’s LGBTIQ+ cancer charity. Proudly led by and for our community, we are here to shake up the system, advocate for equity, and stand up for every LGBTIQ+ person affected by cancer. Our passion to support others is born out of personal experience; we understand what it’s like to not see yourself reflected in the services you use, and feel like you are left in the margins at a time when you most need personalised support. That is why we host peer support, educate healthcare professionals and help to shape national policy so that nobody has to go through cancer alone.

The position

The Chief Medical Officer is one of three new senior leadership roles we're creating alongside our CEO, the first time OUTpatients has built a leadership team of this kind. Although the role is part-time, just one day a week, its influence is not: you'll be the clinical conscience of everything we produce, and a trusted voice for LGBTIQ+ people affected by cancer within the NHS and medical sector.

Working at the intersection of oncology and LGBTIQ+ health equity, you'll ensure our resources, training and peer support are always backed by rigorous clinical evidence and safe, reliable quality standards, giving our small team the confidence to support people safely. Beyond quality assurance, you'll act as a trusted spokesperson and policy voice, opening doors within the NHS and cancer sector that a patient-led charity alone cannot.

Working closely with our incoming Chief Operating Officer and Head of Fundraising & Business Development, and reporting directly to our CEO, your clinical judgement will directly shape how safely and credibly we're able to grow.

To learn more about the role, please read the attached Job Description.

Who we are
We are OUTpatients, the UK’s LGBTIQ+ cancer charity. Proudly led by and for our community, we are here to shake up the system, advocate for equity, and stand up for every LGBTIQ+ person affected by cancer. Our passion to support others is born out of personal experience; we understand what it’s like to not see yourself reflected in the services you use, and feel like you are left in the margins at a time when you most need personalised support. That is why we host peer support, educate healthcare professionals and help to shape national policy so that nobody has to go through cancer alone.

The position

The Chief Operating Officer is one of three new senior leadership roles we're creating alongside our CEO, the first time OUTpatients has built a leadership team of this kind. It's a genuine opportunity to shape how a fast-growing charity operates, not simply maintain what already exists.

You'll be the CEO's key partner in turning our five-year strategy into a well-run, sustainable organisation: leading a team of six, taking ownership of our finances, risk and governance, and building the systems and structures that let our small, passionate team deliver more, safely and well.

Working closely with our incoming Head of Fundraising & Business Development and Chief Medical Officer, and deputising for the CEO when needed, your work will directly shape how many more LGBTIQ+ people affected by cancer we're able to reach.

To learn more about the role, please read the attached Job Description.

Who we are?

Our vision is a world where difference is valued, and diversity is celebrated. A world where everyone has the same rights, freedoms, choices, and opportunities.

Surrey Coalition of Disabled People is an innovative organisation that is led by disabled people working together to achieve our vision.

Introduction to the role

The Digital Communications Coordinator will coordinate the digital communications for Surrey Coalition of Disabled People as well as the projects/networks that we coordinate such as The Independent Mental Health Network (IMHN).

Purpose of the role

To lead on the coordination, design and delivery of vibrant and engaging communications for The Coalition.

We want to expand our reach and increase our engagement.

You will help us to achieve this:

• Through building our existing social media channels as well as researching/implementing new channels
• Keeping The Coalition website updated with fresh and engaging content
• Developing marketing materials for our events/social activities and services/projects
• Being the expert in digital accessibility

Main responsibilities

• Craft/develop content for the Coalition’s social media channels including You Tube and the website
• Co-ordinate and develop an ongoing schedule of new content for each of the social media platforms, ensuring this is in line with the overall organisation’s activities
• Monitor networks/trending topics to ensure that the Coalition maximises any opportunities to respond to appropriate topics
• Provide analysis of the effectiveness of our content through regular reporting including key metrics such as reach, impressions and engagement
• Keep the website updated – including making changes to pages as well as building new ones
• To ensure that our communications are available in a wide range of formats that meets the accessibility needs of our membership
• Working with the wider staff and volunteer team, to identify and generate compelling case studies and examples of our work
• To be the brand guardian for the organisation
• To develop the knowledge of the staff team around effective communications, and contribute to team training and development
• To develop Coalition News, our quarterly Newsletter
• To attend member events to capture content for communications across all channels
• To support fundraising with developing appropriate content for funding applications and reporting
• Help develop and implement a 3 year communications and marketing strategy for the charity
• Draft press releases as required and liaise with members, staff and journalists to organise coverage.

We are looking for someone with:

• Outstanding organisation and planning skills (E)
• Excellent written communication skills and experience with copywriting for social media platforms (E)
• Some experience of creating and editing basic graphics, video and animation using software such as Photoshop, Illustrator, Canva, Adobe Effects and/or photo editing software (E)
• Experience of editing web pages and building web pages (E)
• Able to analyse and evaluate reports from social media activity (E)
• A high degree of self-motivation and able to work on own initiative (E)
• A creative flair, ideas and understanding of current media trends, identifying opportunities etc. (E)
• Experience of working in a Disabled Peoples Organisation or in the wider Voluntary Community and Social Enterprise (VCSE) sector (D)
• Experience and knowledge of working with people who are Disabled and/or carers or lived experience of Disability or being a family Carer (D)

This role requires the successful applicant to be subject to an Enhanced Disclosure and Barring Check (we will organise and pay for this for you if you are successful). 

What we offer you:

• Flexible working hours
• Induction training and support
• On-going training and development and the opportunity to complete accredited training
• 27 days annual leave per annum (excluding bank holidays), raising to 28 days after 2 years of service 
• Access to our Employee Assistance Programme
• Company Pension Plan
• Equipment (laptop and mobile phone)
• Pre-agreed expenses
• A great team and the opportunity to really make a difference! 

Job Purpose

This role offers an opportunity to play a vital part in sustaining our Helpline service, which sits at the heart of the support we provide to people living with PSP & CBD. As Helpline Care Navigator (HCN), you will act as the first point of contact for individuals, families and health professionals across the West and South West.

You will deliver compassionate, person-centred support and clear, practical information via telephone and email, ensuring people affected by PSP & CBD feel heard, informed and supported at every stage of their journey. Alongside direct support, you will actively engage with health and social care professionals, neurology clinics and wider partners to strengthen local awareness of PSP & CBD and enhance referral pathways across the region.

This is a key role in maintaining continuity, quality and momentum within our Helpline service and you will be reporting to the Helpline and Support Services Manager.

Contract Type

Full Time – permanent contract (6 month probationary period)

Salary

£27,500 per annum 

Hours of Work & Annual Leave

• 35 hours per week -  this may include working some unsociable hours, including evenings and weekends.
• 28 days plus bank holidays. Pro-rated for part time role.

The main office is in Milton Keynes, and we have a hybrid working policy with staff expected to spend one day a week in the office and the remainder can be worked from home. HCN’s currently work from the office on a Wednesday. There is flexibility in the arrangements that need to be agreed upon with the line manager.

Key Responsibilities

To be ‘first point of call’ for people with PSP & CBD and their families living in the West and South West Region including Shropshire, Herefordshire, Warwickshire, Gloucestershire, Wiltshire, Hampshire, West Sussex, East Sussex, Dorset, Somerset, Devon, Cornwall, Avon, Isle of Wight. Providing people with support and information over the phone and via email.

• To raise awareness of PSP & CBD across all health and social care disciplines in he region by engaging with HSCP’s and neurology clinics.
• To provide accurate information in all aspects of PSP & CBD in response to enquiries and signpost onto other organisations where appropriate.
• Ensure a maximum response to all helpline calls, emails and enquires.
• To keep clear and accurate records and statistics of enquires received and actions taken.
• To carry out a maximum number of proactive calls to people affected by PSP & CBD within the region as directed by the Helpline Manager.
• Develop and maintain the existing database of key health and social care professionals and regional services.
• Attend outreach events to build the profile of PSPA services amongst health and social care professionals.
• To deliver awareness and learning sessions to HSCP’s within your region
• Work with the Director of Policy and Influencing to identify ways in which services and care can be improved for families affected by PSP & CBD in the region.
• To signpost to PSPA Support Groups and services.
• Liaise with external services to signpost to local support.
• Take an active part in the delivery and planning of information and support events, which may include the possibility of overnight stays and weekends.
• Liaise with the fundraising team to signpost to fundraising activities.
• Liaise with the Volunteer Coordinator to maintain and build volunteering in the region.
• To attend and contribute constructively to team and other meetings as required.
• To ensure the implementation of policies, procedures and quality standards as defined by PSPA.
• Contribute to the development of literature and articles for PSPA Matters.
• To undertake any other tasks, by agreement as required, in support of the work of PSPA.

The duties may be changed and/or varied to meet changing circumstances at the discretion of the CEO and Board of Trustees.

Person Specification

Essential Criteria:

• Experience in delivering helpline and/or information and support services
• Excellent listening and interpersonal skills, with the capacity to listen actively understanding different points of view
• Ability to keep accurate records
• Willingness to undertake training and continuing personal development
• Experience of and sensitivity to communicating with audiences from a range of backgrounds
• Strong IT skills, with experience in MS Office products and customer relationship management software
• Flexible and reliable attitude and the ability to self-organise and to work without direct supervision
• Good communication skills, both oral and written and excellent telephone manner
• Ability to manage difficulty questions, emotions and situations in a calm and confident way.

Desirable Criteria:

• Knowledge of PSP & CBD or other neurodegenerative diseases and/or experience of working in the NHS
• An understanding of Safeguarding and an ability to follow relevant policies and procedures
• Knowledge of healthcare or social care systems.

Job Purpose

This role offers an opportunity to play a vital part in sustaining our Helpline service, which sits at the heart of the support we provide to people living with PSP & CBD. As Helpline Care Navigator (HCN), you will act as the first point of contact for individuals, families and health professionals across the West and South West.

You will deliver compassionate, person-centred support and clear, practical information via telephone and email, ensuring people affected by PSP & CBD feel heard, informed and supported at every stage of their journey. Alongside direct support, you will actively engage with health and social care professionals, neurology clinics and wider partners to strengthen local awareness of PSP & CBD and enhance referral pathways across the region.

This is a key role in maintaining continuity, quality and momentum within our Helpline service and you will be reporting to the Helpline and Support Services Manager.

Contract Type

Full Time – permanent contract (6 month probationary period)

Salary

£27,500 per annum 

Hours of Work & Annual Leave

• 35 hours per week -  this may include working some unsociable hours, including evenings and weekends.
• 28 days plus bank holidays. Pro-rated for part time role.

The main office is in Milton Keynes, and we have a hybrid working policy with staff expected to spend one day a week in the office and the remainder can be worked from home. HCN’s currently work from the office on a Wednesday. There is flexibility in the arrangements that need to be agreed upon with the line manager.

Key Responsibilities

To be ‘first point of call’ for people with PSP & CBD and their families living in the West and South West Region including Shropshire, Herefordshire, Warwickshire, Gloucestershire, Wiltshire, Hampshire, West Sussex, East Sussex, Dorset, Somerset, Devon, Cornwall, Avon, Isle of Wight. Providing people with support and information over the phone and via email.

• To raise awareness of PSP & CBD across all health and social care disciplines in he region by engaging with HSCP’s and neurology clinics.
• To provide accurate information in all aspects of PSP & CBD in response to enquiries and signpost onto other organisations where appropriate.
• Ensure a maximum response to all helpline calls, emails and enquires.
• To keep clear and accurate records and statistics of enquires received and actions taken.
• To carry out a maximum number of proactive calls to people affected by PSP & CBD within the region as directed by the Helpline Manager.
• Develop and maintain the existing database of key health and social care professionals and regional services.
• Attend outreach events to build the profile of PSPA services amongst health and social care professionals.
• To deliver awareness and learning sessions to HSCP’s within your region
• Work with the Director of Policy and Influencing to identify ways in which services and care can be improved for families affected by PSP & CBD in the region.
• To signpost to PSPA Support Groups and services.
• Liaise with external services to signpost to local support.
• Take an active part in the delivery and planning of information and support events, which may include the possibility of overnight stays and weekends.
• Liaise with the fundraising team to signpost to fundraising activities.
• Liaise with the Volunteer Coordinator to maintain and build volunteering in the region.
• To attend and contribute constructively to team and other meetings as required.
• To ensure the implementation of policies, procedures and quality standards as defined by PSPA.
• Contribute to the development of literature and articles for PSPA Matters.
• To undertake any other tasks, by agreement as required, in support of the work of PSPA.

The duties may be changed and/or varied to meet changing circumstances at the discretion of the CEO and Board of Trustees.

Person Specification

Essential Criteria:

• Experience in delivering helpline and/or information and support services
• Excellent listening and interpersonal skills, with the capacity to listen actively understanding different points of view
• Ability to keep accurate records
• Willingness to undertake training and continuing personal development
• Experience of and sensitivity to communicating with audiences from a range of backgrounds
• Strong IT skills, with experience in MS Office products and customer relationship management software
• Flexible and reliable attitude and the ability to self-organise and to work without direct supervision
• Good communication skills, both oral and written and excellent telephone manner
• Ability to manage difficulty questions, emotions and situations in a calm and confident way.

Desirable Criteria:

• Knowledge of PSP & CBD or other neurodegenerative diseases and/or experience of working in the NHS
• An understanding of Safeguarding and an ability to follow relevant policies and procedures
• Knowledge of healthcare or social care systems.

Benefits

• Pension Scheme
• Employment Assistance Programme

For more information about this role, please visit our website.

Location: Central London, hybrid (2 days per week on site)
Contract: Temporary, 6 weeks
Hours: Full-time, 35 hours per week
Pay: £24.20 to £31.37 per hour (+ £2.92 to £3.79 holiday pay) (circa £44,000 to £57,000 salaried equivalent)
Start Date: ASAP

Prospectus is delighted to be supporting our client, a national, progressive think tank, in the search for a temporary Interim Finance Manager.

This role provides a fantastic opportunity for an experienced manager to lead a dynamic finance team, ensuring operational stability across payroll, reporting, and compliance, creating a chance for the successful applicant to make an immediate and meaningful difference in an impactful organisation.

Key Responsibilities:

• Oversee the day-to-day finance function, ensuring all financial transactions are processed accurately, efficiently, and in line with established controls.
• Manage purchase and sales ledgers, payments, receipts, expenses, and account reconciliations to maintain accurate financial records.
• Lead invoicing and credit control activities, ensuring income is collected promptly and financial information remains up to date.
• Coordinate payroll and pension administration, working with internal and external stakeholders to ensure accurate and timely processing.
• Produce financial reports, analysis, and management information to support informed decision-making across the organisation.
• Monitor cash flow and financial performance, identifying risks and implementing appropriate solutions.
• Support year-end accounts preparation, audit processes, and compliance with statutory and regulatory requirements.
• Build and maintain strong relationships with auditors, banks, suppliers, funders, and other external stakeholders.
• Identify opportunities to improve financial systems, processes, controls, and reporting through the effective use of technology and automation.
• Provide financial guidance and support to managers and colleagues, promoting strong budget management and financial accountability.
• Work collaboratively across teams, contributing to wider organisational projects and supporting operational priorities as required.
• Maintain the highest standards of accuracy, confidentiality, and professionalism in all aspects of financial management.

Key Requirements:

• Recent, relevant experience in a similar finance management role with a charitable organisation, with varied knowledge across key finance functions including payroll, reconciliations, year-end, pensions, transactions, and reporting.
• Full or part qualified accountancy qualifcation (ACCA, ACA, CIMA, or CIPFA).
• Strong grasp of relevant systems, especially Sage 50, and Microsoft Excel.
• High level of organisation and attention to detail, with the ability to manage competing priorities and deadlines.
• Excellent interpersonal and communication skills, with the confidence to build strong stakeholder relationships.
• Collaborative and proactive approach, with the capability to work both independently and in a team.

CVs will be reviewed on a rolling basis so if you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we believe recruitment should be human-led and we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. While AI may be used to support our administrative process, all applications are reviewed by people and all hiring decisions are made by experienced recruiters.

Service Manager - Homelessness and Support

We are seeking an experienced Service Manager to lead vital homelessness prevention, housing support and energy advice services in Leicestershire.

Position: Service Manager: Homelessness and Support
Location: Charnwood, Leicestershire and remote, with travel across the local area
Salary: £35,020 FTE (£21,295 pro rata)
Hours: Part-time, 22.5 hours per week
Contract: Permanent
Closing Date: Friday 16th October

We reserve the right to close this advert early if we receive a high volume of suitable applications.

About the Role

This is an opportunity to lead and develop services that help people experiencing homelessness, housing instability and financial hardship move towards safer, more secure lives.

You will provide day-to-day leadership to teams delivering homelessness prevention, home energy advice and housing support services. You will ensure services are safe, effective, person-centred and responsive to local need, while meeting funding, regulatory and organisational requirements.

Key responsibilities include:

• Leading, supervising and developing staff and volunteers
• Monitoring service performance, outcomes and key performance indicators
• Overseeing complex cases, safeguarding concerns, complaints and service risks
• Ensuring accurate records and reports are maintained
• Using service data, feedback and learning to improve quality and outcomes
• Building effective relationships with local authorities, housing providers, health services, funders and community partners
• Contributing to funding applications, service reviews and organisational planning

You will not routinely hold a caseload but will provide guidance and support when complex situations arise.

About You

You will have experience managing staff, volunteers or services within homelessness, housing, advice, community support or a related setting.

You will also bring:

• Knowledge of the challenges facing people experiencing homelessness or disadvantage
• Experience of monitoring performance and improving service quality
• A sound understanding of adult safeguarding, confidentiality and information sharing
• Strong leadership, organisation and decision-making skills
• Experience of partnership working and producing clear reports
• The ability to manage competing priorities and respond calmly to operational challenges
• A respectful, inclusive and non-judgemental approach

Knowledge of homelessness legislation, housing options, tenancy sustainment or funded service delivery would be an advantage.

You will need a full driving licence and access to a vehicle, or another reliable means of travelling across Charnwood and Leicestershire. Occasional evening and weekend work may be required. This role is subject to an enhanced DBS check.

About the Organisation

You will join a small, close-knit charity committed to tackling homelessness and helping local people build safer, more stable lives.

The organisation offers additional holiday, flexible working and training and development from your first day. You will work alongside supportive colleagues who bring energy, commitment and hope to their work and are focused on achieving the best possible outcomes for the people they support.

Other roles you may have experience of could include Homelessness Service Manager, Housing Support Manager, Supported Housing Manager, Community Services Manager, Advice Services Manager, Operations Manager, Housing Services Manager or Safeguarding Lead.

Please note this role is advertised by the recruitment agency acting for the client, NFP People. #INDNFP

About the role 

This role sits within Women and Girls Network’s Intake Service and provides high-quality, trauma-informed and survivor-led support to women and girls affected by Violence Against Women and Girls (VAWG).

As an Advice Hub & Sexual Violence Helpline Practitioner, you will be a key first point of contact for survivors, providing one-off and short-term support through WGN’s Advice Hub and Sexual Violence Helpline. You will offer practical advice, advocacy, emotional support, risk and needs assessment, and safety planning via telephone and webchat.

You will also contribute to WGN’s Emotional Support & Resiliency programme, provide specialist guidance to professionals, and help ensure the continued development of accessible, survivor-centred services.

Job description 

As the Advice Hub & Sexual Violence Helpline Practitioner, you will:

• Deliver one-off and short-term support, advocacy, information and safety planning to survivors via telephone and webchat.
• Undertake risk and needs assessments and respond appropriately to safeguarding concerns.
• Deliver structured emotional support sessions for survivors of sexual violence.
• Provide specialist advice and consultation to professionals supporting survivors of VAWG.
• Support survivors to understand their rights, options and available services.
• Work within an intersectional, feminist, anti-oppressive and trauma-informed framework.
• Contribute to the effective delivery, development and promotion of the Advice Hub and Sexual Violence Helpline services.
• Maintain accurate records, monitoring information and partnership relationships to support high-quality service delivery.

Closing date and interviews

This vacancy will close at 23:59pm on Thursday 8 October 2026. Interviews will take place shortly thereafter, and shortlisted candidates will be notified of the arrangements.

We encourage early applications, as we reserve the right to close the vacancy before the advertised closing date should we receive a high volume of applications or identify a suitable candidate.

Interviews may be conducted either in person or remotely, depending on panel availability and logistical requirements.

About us 

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.

Join us and be part of a team that values your well-being, growth, and contribution.

Commitment to Equity and Inclusion

We are deeply committed to building a workforce that reflects the diversity, resilience and strength of the women and girls we serve. We strongly encourage applications from Black and Global Majority women and applicants with Lived Experience, including those who may not meet every criterion.

WGN is an equal opportunities employer.

Exemption

This post is exempt under the Equality Act 2010, Schedule 9, Part 1, and is open to female applicants only, due to the nature of the role.

Job description

Clinical Services Manager

Location: Finsbury Park, London, with limited travel outside London
Hours: 21 hours per week, with occasional out-of-hours work
Salary: £40,800 pro rata (21 hours per week)
Contract: Permanent
Reporting to: Director of Clinical Services

Is this role for you?

icap is looking for an experienced and committed Clinical Services Manager to join our team.

This is an opportunity for an experienced clinician with strong clinical management and people-management skills to deliver high-quality, accessible therapy to culturally sensitive services.

You will ensure clients receive a high-quality service from referral through to allocation and ongoing therapy.

You will be a senior clinical resource within the organisation, providing clinical consultation and guidance, particularly around risk and safeguarding.

Key responsibilities:

• Provide clinical leadership and management 
• Oversee the client journey
• Provide senior clinical advice and consultation
• Support and develop our clinical teams

We are looking for:

• Full professional membership, registration and accreditation with UKCP, BPS, BPC, BACP or equivalent.
• At least five years’ post-qualification therapeutic experience with adults who have experienced childhood trauma.
• Experience of, and commitment to, working across different cultural contexts
• Working knowledge of CORE or similar
• Excellent communication, interpersonal and people-management skills.
• The ability to work independently and as part of a collaborative team.
• Up to date with legislation, safeguarding and clinical governance requirements.
• An understanding of Irish history, culture, identity and the experiences of Irish communities.

Desirable

Training in additional therapeutic approaches such as Sensorimotor Psychotherapy, Somatic Experiencing, IFT, EMDR or Integrative Counselling.

For more info:

Please see the attached full Job Description and Person Specification, we would love to hear from you.

Benefits of working with ICAP:

• Generous annual leave plus bank holidays
• Employee Assistance Programme (GP, counselling, finance etc.)
• In role training
• Supervision (external)
• Pension auto enrolment
• Free eye tests

Clinical Services Manager | Clinical Management | Clinical Services | Therapy Services | Clinical Governance | Trauma-Informed Practice | Service Development | Mental Health

Job Title: Supporter Experience Officer - VAC173

Working Hours: 37.5 hours per week (flexible working by agreement). It is expected that work will sometimes be required outside normal working hours. However, time off in lieu is offered in accordance with the policies and procedures.

Salary: Circa £30,000 per annum

Contract: Fixed Term 12 Months (Maternity Cover)

Deadline: Wednesday 30th September 2026

Interviews to take place: CV's will be considered as they are received. Shortlisted applicants will be contacted by telephone in the first instance.

Location: Leeds Hospitals Charity offices with occasional opportunity to work from home.

Please include a cover letter or short supporting statement explaining why you're interested in joining Leeds Hospitals Charity and how your skills, experience and values make you a great fit for the role.

Who are Leeds Hospitals Charity?

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing. We bring together thousands of donors to make a meaningful difference for patients across Yorkshire, funding life-saving equipment, treatments, rare disease research and vital comforts where they are needed most.

Why This Role?

The Supporter Experience Officer plays a key role in delivering an outstanding, person-centered experience for supporters, patients, volunteers and staff. As a first point of contact, the postholder will provide excellent supporter care through the management of enquiries, donations, supporter communications and stewardship activities.

Your role will support the delivery and continuous improvement of supporter journeys, helping to ensure supporters receive timely, relevant and engaging communications that build loyalty, strengthen relationships and encourage long-term support. The Supporter Experience Officer will also provide volunteer co-ordination and operational support, contributing to an efficient, responsive and supporter focused fundraising team.

What We’re Looking For

• Experience delivering excellent customer service, supporter care or stakeholder engagement within a charity, healthcare, public sector or commercial environment.
• Strong communication and interpersonal skills, with the ability to build positive relationships with supporters, volunteers, patients, colleagues and other stakeholders.
• Experience managing enquiries and communications across multiple channels, including telephone, email and digital platforms.
• Excellent organisational and administrative skills, including record management, donation processing and maintaining accurate documentation.
• Experience using CRM databases and Microsoft Office applications for data management, reporting and supporter administration.
• Strong attention to detail, with a commitment to maintaining high standards of data quality, accuracy, confidentiality and GDPR compliance.

Key Responsibilities:

• Act as a first point of contact for supporters, responding to enquiries professionally and providing an outstanding supporter experience across all communication channels.
• Manage supporter records and administrative processes, including donation processing, Gift Aid administration, data management, reporting and supporter stewardship, ensuring accuracy, compliance and timely donor thanking.
• Build and maintain positive relationships with supporters, patients, volunteers and Leeds Teaching Hospitals NHS Trust staff, strengthening engagement, loyalty and connection to the charity’s impact.
• Lead the development and continuous improvement of supporter journeys, using feedback and insight to enhance satisfaction, retention and improve fundraising outcomes.
• Co-ordinate volunteer recruitment, induction, training, support and task allocation, ensuring volunteers have a positive and rewarding experience while maximising their contribution.

Full Job Description can be found on our website.

Benefits:

· 27 days holiday a year plus bank holidays with the option to buy additional holiday.

· Flexible and Hybrid Working

· Annual pay review

· Birthday Day (Paid day off on your Birthday)

· Additional holidays based on length of service

· Volunteering Days

· Unlimited access to our online Learning & Development Portal

· Pension scheme- 5% employer contribution

· Health & Wellbeing support including:

o access to Employee Assistance Programmes and trained Mental Health First Aiders

· Life Insurance Protection

· Cyclescheme

· NHS Blue Light Card and Discounts

As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Leeds Hospitals Charity is committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our recruitment practices support this by ensuring all employment positions are subject to a fair, and robust recruitment process, relevant to the role. This may include interviews, assessments, pre‑employment checks, including DBS checks, references, and an appropriate probationary period.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity.

Salary: £48,000 - £52,973 FTE
Contract: 6-month Fixed term contract
Location: Hybrid – London two days per week
Closing date: Friday 25^th September

We have a great opportunity for an Income and Fulfilment Manager reporting to the Head of Supporter Experience and Data at one of the UK's leading mental health charities. This is an exciting opportunity to lead a critical function at the heart of income generation, overseeing income processing, month end reconciliation and supporter fulfilment. You'll play a key role in managing a team of four responsible for high-volume income processing and supporter fulfilment activity, ensuring accuracy, compliance and timely reporting. 

To be successful as the Income and Fulfilment Manager, you will need:

• Experience managing end-to-end income processing operations, including leading teams delivering against critical deadlines.
• Strong knowledge of income processing systems, month end reconciliation, financial controls, audits, CRM platforms and data governance requirements including GDPR.
• Experience driving process improvements, managing suppliers and influencing a wide range of stakeholders to deliver operational excellence

If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 3102EI.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
 

Join SafeLives and help transform the response to domestic abuse across the UK.

As our Project Manager (Drive Partnership), you will play a key role in supporting the delivery and growth of one of the UK's leading programmes working with high-harm, high-risk perpetrators of domestic abuse. Through effective project management, governance and partnership working, you will help ensure that services are delivered consistently, meet their objectives and contribute to safer outcomes for victims, survivors and their families.

Working closely with colleagues across The Drive Partnership, SafeLives, Respect, Social Finance, commissioners and delivery partners, you will coordinate multiple project workstreams, monitor progress against project plans and support effective programme governance. You will help manage risks, oversee compliance processes, contribute to funder reporting and support the development of systems and processes that strengthen programme delivery. You will also play an important role in facilitating collaboration between partners and ensuring projects are delivered efficiently and effectively.

We're looking for someone with strong project management experience, excellent organisational and communication skills, and the ability to manage competing priorities across multiple workstreams. You'll be confident building relationships with a wide range of stakeholders, comfortable working both independently and collaboratively, and motivated by the opportunity to contribute to meaningful social change. Experience of working within the domestic abuse sector, wider violence against women and girls sector, or the charity sector would be advantageous.

This is an exciting opportunity to join a collaborative and values-led organisation while contributing to the work of The Drive Partnership, which is transforming the national response to perpetrators of domestic abuse. An understanding of the importance of partnership working, systems change and victim-survivor safety is essential. 

About SafeLives We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone, for good. We work with organisations across the UK to transform the response to domestic abuse. We want what you would want for your best friend. We listen to survivors, putting their voices at the heart of our thinking. We look at the whole picture for each individual and family to get the right help at the right time to make families everywhere safe and well. And we challenge perpetrators to change, asking ‘why doesn’t he stop?’ rather than ‘why doesn’t she leave?’ This applies whatever the gender of the victim or perpetrator and whatever the nature of their relationship.

Last year alone, we delivered more than 700 sessions to over 15,000 learners across the UK in policing, health, housing, justice, education and the specialist sector. And we have reached 90,000 adult and 100,000 child survivors through programmes designed and delivered with partners.

In the last 9 years, close to 7,000 perpetrators have been challenged and supported to change through flagship interventions developed by The Drive Partnership and the programme continues to expand year on year. 

Together we can end domestic abuse. Forever. For everyone.

Benefits:

• 34 days holiday inc. public holidays
• Paid annual wellbeing day
• Cycle 2 Work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Length of service award
• Employee Assistance Programme
• Enhanced family leave Policies
• Holiday purchase scheme - buy up to an additional 5 days

How to apply

If you believe you have the qualities we have described, please look over the full job description and submit your CV and cover letter by 9am on 15th October. As part of our commitment to become a Disability Confident Committed employer we are happy to accept alternative applications such as video, voice note etc.

Business Development Manager

Part time - 3 days per week

£26,000 for 3 days per week (£43,333.33 fte)

Hybrid working - This role offers a hybrid working arrangement, combining home working with regular attendance at our office and key meetings.

Permanent

Prospex is a well-established youth charity celebrating its 25th anniversary this year. We are deeply embedded within the local community and are recognised for our expertise in supporting vulnerable children and young people across Islington. Our experienced and committed team delivers high-quality youth work that helps young people develop confidence, resilience and positive futures.

Over the past seven years, we have successfully strengthened and diversified our income base. Our funding comes from a broad range of sources, including charitable trusts and foundations, statutory grants and contracts, individual donors, community fundraising activities and, increasingly, corporate supporters. This diversified approach has helped us build financial stability and continue responding to local need.

This new role presents an exciting opportunity to build on these foundations and take our fundraising to the next level. The focus of our income generation will remain with successfully securing income from trusts and statutory sources however there is also potential to increase income across all funding streams. We see particular potential for growth in individual giving, major donors and corporate partnerships. The successful candidate will have the opportunity to shape and develop all these areas, making a lasting contribution to the charity's future sustainability and impact.

Prospex is a fantastic organisation to work for, with a strong sense of purpose and a genuine commitment to improving the lives of local young people. We have a supportive, collaborative culture where staff and trustees work closely together and recognise that fundraising is everyone's responsibility.

How to apply

Application is by way of CV with a Supporting Statement that should set out your motivations for applying and how your work experience to date meets the scope of the responsibilities. As a general guide, your Supporting Statement should be around two sides of A4.

Closing date: Sunday 20th September at Midnight

First interviews: 28th September

We are looking for the successful candidate to start around November 2026. This will allow for time to be spent with the current Business Development Manager. 

Location: Central London, hybrid (3 to 4 days per week on site)
Hours: Full-time, 35 hours per week
Contract: Temporary, 4 months
Salary: £24.52 to £27.25 per hour (+ £2.96 to £3.29 holiday pay) (circa £45,000 to £50,000 salaried equivalent)
Start Date: ASAP

We are delighted to be supporting a leading human rights organisation in the search for an experienced Interim Head of Communications to join their team on a temporary basis. This is an exciting opportunity to lead and deliver communications activity for a highly respected organisation working at the intersection of human rights, social justice, research and advocacy.

This role combines hands-on communications delivery with strategic leadership. The successful candidate will take ownership of day-to-day communications activity while providing expert advice on the future development of the communications function, helping shape the structure and priorities of a permanent team.

Key Responsibilities:

• Lead the organisation's communications function across digital channels, social media, website content and public engagement activity.
• Develop and deliver communications strategies to support major research projects, investigations, campaigns, films and other public-facing outputs.
• Build strong relationships with research and programme teams to identify and maximise communications opportunities.
• Oversee the promotion and public engagement strategy for exhibitions and key organisational projects.
• Create, edit and oversee compelling content for a range of audiences and platforms.
• Provide strategic communications counsel and act as a trusted adviser to the leadership team.
• Review existing communications processes, identifying opportunities to improve effectiveness, structure and impact.
• Monitor communications performance and recommend approaches to strengthen audience engagement and reach.
• Ensure communications activity maintains the highest professional standards and reflects the organisation's values and reputation.

Key Requirements:

• Significant senior communications experience gained within the NGO, human rights, advocacy, campaigning or social justice sectors.
• Demonstrable experience leading communications strategies and delivering high-profile public-facing campaigns.
• Strong understanding of the political, reputational and cultural sensitivities associated with human rights and advocacy work.
• Ability to operate at both strategic and operational levels, with a willingness to take a hands-on approach when required.
• Experience building credibility and influencing a wide range of stakeholders, including researchers, campaigners and senior leaders.
• Excellent written and verbal communication skills, with exceptional attention to detail.
• Experience reviewing communications structures, processes or functions and making recommendations for improvement.
• A strong commitment to human rights, social justice and social change.

CVs will be reviewed on a rolling basis, so if you're interested in the role, please apply ASAP with your CV in a Word format.

At Prospectus, we believe recruitment should be human-led and we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. While AI may be used to support our administrative process, all applications are reviewed by people and all hiring decisions are made by experienced recruiters.