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Housing Interventions Worker - Custody based - HMP Swansea and HMP Parc
Location: Bridgend
Salary: £26,339 per annum
Vacancy Type: Permanent
If you’re an experienced, positive, and solutions-focused individual with a passion for preventing homelessness, reducing reoffending, and supporting meaningful change in the lives of people involved with Criminal Justice services, this could be the ideal role for you.
The service supports individuals with a Rehabilitation Activity Requirement as part of their Community Supervision Licence, helping them prepare for returning to the community upon release. Our service is also available to unsentenced men on remand awaiting sentencing.
About the Role
You’ll be based primarily at HMP Parc (Bridgend) and HMP Swansea, working closely with Probation resettlement colleagues and directly with service users on the prison wings. At times, you may also support the service at HMP Cardiff, HMP Usk, or HMP Prescoed, depending on operational need.
In this role, you’ll deliver housing-focused interventions to improve housing opportunities and prevent homelessness for men on probation or approaching release. You’ll ensure holistic assessments are completed, make onward referrals to specialist services, and work collaboratively with prison, probation, and housing partners to achieve positive outcomes.
Key responsibilities include:
What We’re Looking For:
At Forward, we believe in second chances and value lived experience. We encourage applications from people in recovery, those with previous experience of offending, or anyone who has faced homelessness.
All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks.
Please note if you have lived overseas within the last 5 years then checks may take longer.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a motivated and personable Philanthropy & Development Officer to join our Income Generation team at Isabel Hospice. This is an exciting opportunity for someone who enjoys connecting with supporters, developing partnerships, and helping to grow income that directly supports compassionate hospice care across Hertfordshire.
Working closely with our Corporate Partnerships Manager, you will help develop income from major donors, trusts, foundations, and community audiences. You’ll support the stewardship of supporters, contribute to funding applications, and help us engage new and more diverse communities with the hospice.
About the Role
This varied and rewarding role will include:
About You
We are looking for someone who is:
You may already have experience in fundraising, customer service, community engagement, or another relationship-focused role. Experience using fundraising databases such as Raiser’s Edge would be an advantage.
Benefits
If you're ready to use your experience and energy to connect communities and make a real impact, we’d love to hear from you!
We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.
Successful applicants will be required to undertake a DBS check.
For details of our inclusion statement, please see our website.
The client requests no contact from agencies or media sales.
Housing Interventions Officer - Custody Based - HMP Parc
Location: Bridgend
Salary: £26,000 per annum
Vacancy Type: Permanent
About The Role
Are you a positive, solutions-focused professional with a passion for preventing homelessness and reducing reoffending?
If you’re driven by supporting meaningful change for people involved in the criminal justice system, this could be the ideal role for you.
As a Housing Interventions Officer, you’ll be based primarily at HMP Parc, working side-by-side with Probation resettlement colleagues and directly with men in custody and on release. Occasional travel to HMP Cardiff, Swansea, Usk or Prescoed may be required depending on service need.
You’ll deliver housing-focused interventions that prevent homelessness, improve access to accommodation and support successful resettlement into the community.
What you’ll be doing
What we’re looking for
If you’re motivated, resilient and committed to reducing reoffending through stable housing, we’d love to hear from you.
All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks.
Please note if you have lived overseas within the last 5 years then checks may take longer.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
We're looking for a Dad Matters Coordinator to play a key role in expanding our reach, engaging more fathers and helping families thrive during pregnancy and early parenthood.
Job Title: Dad Matters Coordinator
Employer: Home-Start Surrey
Hours: Part time, 18.5 hours a week. Work patterns and hours will be agreed with the successful candidate.
Salary: £27,000 - £32,000 per annum, pro rata
Location: This role will cover locations across Surrey, but with a particular focus on the East of Surrey. Offering the chance to work face-to-face in community and partner venues. Every day is varied and rewarding, as you help improve the lives of families.
About Us
Home-Start Surrey is a voluntary organisation committed to promoting the welfare of families with young children. Our mission is to give children the best start in life by supporting parents, especially during challenging times.
Dad Matters Surrey, delivered by Home-Start Surrey, supports fathers during pregnancy and the first two years of parenthood to improve paternal wellbeing, strengthen family relationships and promote positive outcomes for babies and families. Working in partnership with local maternity services and hospitals, the project engages fathers through hospital outreach, peer support, workshops and one-to-one support, addressing the growing need for dedicated support for dads who often feel excluded from perinatal services.
As Dad Matters Coordinator your key responsibilities will include:
We’re looking for someone who is:
What We Offer
Deadline for applications: 5pm Friday 10th July
Interviews: w/c 20th July
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
Home-Start Surrey is committed to equal opportunities and safeguarding children.
All roles are subject to an enhanced DBS check and references.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Outrunners are recruiting two Youth Practitioners to deliver our Schools Programme, in collaboration with Nike!
Job Description
Job title: Youth Practitioner (Sessional) - two roles availables
Location: East London - Newham, Hackney, Tower Hamlets
Salary: £15-£17 p/h
Hours: Up to 15 hours a week with the potential for more. Core hours: 10am-8pm, must be available evenings and occasional weekends
Who are we?
The Outrunners are a running charity based in Hackney, on a mission to empower young people through movement. Backed by an incredible crew of volunteers and partner brands like Nike and Moju, we help young people in East London to build confidence, wellbeing, health and leadership skills.
We deliver free, fun, sociable, youth‑led running and movement sessions for 8–18 year olds every week - during term time and holidays. But we’re about more than just running. We also create spaces for young people to explore creativity and culture, go on exciting trips, access wraparound wellbeing support, and develop the skills and opportunities they need to shape the futures they want.
Over the past five years, we’ve supported thousands of young people and helped push greater diversity within the running world.
Last year we launched an exciting partnership with Nike’s Social and Community Impact team. As a Youth Practitioner, you’ll deliver our programmes across schools in East London, aiming to engage more young people in movement and running.
What do we want?
We are looking for a new sessional Youth Practitioner to work alongside the Youth Programme team to develop and deliver our Nike-funded schools programme across East London.
You need to be passionate about getting young people moving, in particular girls and young women, and believe in the power of excellent youth work. You'll have a good understanding of the barriers and challenges faced by young people living in East London.
What you’ll be working on:
Supporting our movement programmes
You’ll deliver fun and engaging sessions in schools to young people aged 11-18, alongside teachers and other coaches.
You’ll work with the Youth Programme Lead and other Youth Practitioners to design movement programmes, with a focus on running and movement whilst also bringing other sports, games and wellness activities.
You’ll support the development of our programmes targeted at 8-18 year olds outside of schools.
You’ll undertake administration tasks such as planning sessions, ensuring evaluation forms are completed and uploading data to our database.
You’ll complete any other business required by management and pitch in to help with other tasks at busy times during the year.
Working with young people and their families
You’ll develop and maintain relationships with young people and parents.
You’ll support young people's attendance at approximately 5 races per year (weekends)
You’ll work with the Youth Programme Team to plan and deliver activities over half-term and summer holidays.
You’ll ensure safeguarding procedures are upheld for all young people.
Does this sound like you?
A positive attitude, with lots of energy and enthusiasm and a passion for working with young people
Someone who enjoys movement/running and sees the importance of encouraging young people out of their comfort zone
A natural people-person with a high level of empathy, able to make people feel valued, respected and heard
Reliable with patience, professionalism and an understanding of the importance of confidentiality
This job is for you if:
You have experience of working with young people and their families
You have experience delivering youth programmes targeted at young people with proven successful outputs
You have relevant youth work experience/a relevant youth work qualification
You have a working understanding of safeguarding children and young people and how to maintain appropriate professional boundaries
You have a commitment to, and working understanding of, equality and diversity, with the ability to work in culturally diverse communities, as well as a readiness to challenge discriminatory behaviour
You have excellent communication, time management and organisational skills with the ability to prioritise and multitask
Desirable:
Experience working in schools
Experience working with young people in sports and fitness
Youth work or fitness qualification
What’s in it for you?
Working alongside aspirational brands such as Nike
The chance to attend exclusive, exciting events with our brand partners, Nike and MOJU
Learning and development opportunities to fit your aspirations, including with some of our partners
Nike-branded kit provided for work, upon passing your probationary
We strongly encourage women from ethnically diverse backgrounds to apply for this role since the project is aimed at ethnically diverse young women. Even if you feel you don’t meet all the criteria, please still apply as we want to hear from a diverse range of people.
The successful applicant will need to be subject to a background enhanced disclosure check by the Disclosure and Barring Services (DBS) before any appointment can be confirmed.
Interested? Here’s how to apply!
Upload a copy of your CV, and a covering letter explaining why you would like the role, and how you meet the requirements listed in the job description. The covering letter should be no longer than two A4 pages.
If you meet our requirements, we will contact you for an interview after the closing date.
If you are not contacted within a month of submitting your application, on this occasion you have been unsuccessful. We will keep your details on file for any other suitable vacancies.
Please submit your application by 11.59pm on Wednesday 8th July 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres and extension projects across England and Scotland, and we plan to scale-up our
provision to 50 centres over the coming years.
We are looking for individuals who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as a part-time Programme Support Tutor working in our centre in Coventry. You will work closely with our existing team, supporting the delivery and organisation of the IntoUniversity programme in the centre.
The role at a glance
Contract
Part-time, permanent
Start date
September 2026
Working hours
16 hours per week, local school term time only
Salary
£29,050 per annum (pro-rata)
Pro-rated salary is ££11,203 per annum for 16 hours per week
Location
IntoUniversity Coventry
Application deadline
9am Thursday 2nd July 2026
Interview Day (online)
Thursday 9th July 2026
Please ensure that you are available on these dates
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres and extension projects across England and Scotland, and we plan to scale-up our
provision to 50 centres over the coming years.
We are looking for individuals who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as a part-time Programme Support Tutor working in our centre in Nottingham East.You will work closely with our existing team, supporting the delivery and organisation of the IntoUniversity programme in the centre.
The role at a glance
Contract
Part-time, permanent
Start date
September 2026
Working hours
15 hours per week, local school term time only
Salary
Starting salary is £29,050 per annum (pro-rata) Pro-rated salary is £10,503 per annum for 15 hours per week.
Location
IntoUniversity Nottingham East
Application deadline
9am Monday 6th July 2026
Interview Day (online)
Tuesday 14th July 2026
Please ensure that you are available on these dates
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: Resettlement & Integration Support Worker
Salary: £26,200 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Kingswood, South Gloucestershire
Additional information:
About Alongside:
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
About the Role:
As a Resettlement & Integration Support Worker, you’ll play a pivotal role in helping individuals and families begin a new chapter of their lives in South Gloucestershire. This is a truly rewarding opportunity where no two days are the same and where your work will have a meaningful, lasting impact. Every day, you’ll empower people, build confidence, and support them on their journey towards independence and belonging.
You’ll work closely with refugee individuals and families resettled through UK Government schemes such as UKRS and the Afghan Resettlement Scheme, providing personalised, client‑centred support tailored to each household’s needs. From helping people access healthcare, education, housing, and benefits, to supporting engagement in meaningful activities, you’ll be a trusted guide as families navigate their new life in the UK.
Through building strong, supportive relationships, you’ll equip people with the skills, knowledge, and encouragement they need to thrive independently. This is a role where your compassion, commitment, and dedication will directly shape positive futures and make a real difference within the local community.
What you’ll be doing:
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
You can view the full job description by clicking here.
What we’re looking for:
There are many great reasons to join our team!
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role is pivotal in building organisational capability, enhancing individual and team performance, and supporting a culture of continuous learning and development. This includes responsibility for mandatory training compliance for both staff and volunteers, as well as leading apprenticeship programmes, work experience and student placement opportunities to support workforce development and future talent pipelines.
Learning & Development Strategy
Training Design & Delivery
Mandatory Training & Compliance
Apprenticeships, Work Experience & Student Placements
Stakeholder Engagement
Induction & Onboarding
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.



We're looking for an inspirational people person to join us as an Assistant Shop Manager in our Shelter shop in Wimbledon. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time.
This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people.
Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.
Apply to be part of our team and be the change you want to see in society
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
Any applications submitted without a supporting statement will not be considered
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Senior Philanthropy and Partnerships Executive
Location: Remote
Salary: £30,000 per annum
Vacancy Type: Permanent, Fill Time
Are you a confident relationship-builder with a passion for purpose-driven work? Do you know how to turn conversations into long-term support and meaningful partnerships?
We’re looking for a Senior Philanthropy & Partnerships Executive to join our passionate fundraising team in a remote, full-time role working 35 hours per week. This is an exciting opportunity for a confident relationship-builder to help grow income from high-net-worth individuals, corporate partners and trusts, supporting life-changing services across the UK.
At The Forward Trust, we help people break cycles of addiction, homelessness and offending to build positive futures. With around 40% of our workforce in active recovery and/or with lived experience of the criminal justice system, our team is proof that change is possible.
Why Join Us?
You’ll be joining an ambitious and supportive fundraising team responsible for generating £2.3 million annually to power our vital Recovery and Belonging services. Strong foundations are already in place, now we need someone exceptional to help take us further.
What You’ll Be Doing
What We’re Looking For
If you’re motivated by meaningful work and excited by the chance to grow transformational partnerships, we’d love to hear from you.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
Employee Screening and Eligibility to Work
Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to their website to complete your application.
Purpose of Post:
To act as a key point of support for adults experiencing trauma and complex mental health needs, promoting recovery, resilience, and improved wellbeing through person-centred and trauma-informed approaches.
To work collaboratively with service users, colleagues, and partner organisations to develop effective support pathways and improve access to community-based mental health and wellbeing services.
To provide tailored emotional, practical, and psychoeducational support that empowers individuals to achieve their goals, strengthen coping strategies, and increase their independence and community engagement.
To deliver high-quality, outcome-focused interventions, whilst ensuring effective monitoring, evaluation, safeguarding, and reporting in line with organisational and funding requirements.
For a more detailed job description, please see the attached document.
Interviews will be held on Friday 10th July
We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now.
The client requests no contact from agencies or media sales.
Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Teesside Magistrates Court in Middlesbrough. You will play a vital role in supporting our volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.
This role is permanent working 32.5 hours per week.
Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?
If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About the Role
As the Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will:
You will have:
Additional Information
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Garden Co-ordinator.
Salary: £25,000 Hours of Work: 35 per week
This post is offered until June 30th 2028 in the first instance.
Funded by the National Lottery Reaching Communities Fund.
Netherton Feelgood Factory, a community-based healthy living centre, is offering an exciting opportunity to make a real difference to the lives of people and the environment by taking forward the development of the Netherton Community Garden and Green Hub. We are looking for an imaginative and committed person with knowledge of horticulture but also with the people skills to support and help people from the local area.
The Netherton Community Garden started life in 2016 as a vision to develop a piece of waste urban land into a garden that could be enjoyed by the community and that also would produce fresh produce to promote health and awareness of growing skills.
Since then, and thanks latterly to a National Lottery grant, the garden has begun to develop as a Green Community Hub with the aim of enabling local people to adopt more sustainable lifestyles. The garden has a positive impact on the local community by providing a meeting place, a venue for skills training and a place to promote positive mental and physical health.
About the Role
Advice Giving
· Provide advice through telephone and webchat
· Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities
· Supporting clients to use ICT to make their new Universal Credit claim
· Use Citizens Advice resources to find, interpret and communicate the relevant information to clients
· Complete benefits checks when appropriate
· Research and explore options and implications so that clients can make informed decisions.
· Act for the client where necessary using appropriate communication skills and channels.
· Refer internally or to other specialist agencies as appropriate.
· Ensure that all work meets quality standards and the requirements of the funder
· Ensure that work reflects and supports the Citizens Advice service's equality and diversity strategy.
· Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
· Complete the required training to comply with quality assurance processes
Research and campaigns
· Support our research and campaigns work through various channels including case studies, data collection and client consent
Professional development
· Keep up to date with legislation, policies and procedures and undertake appropriate training
· Read relevant publications
· Attend relevant internal and external meetings as agreed with the line manager
· Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate
Administration
· Use of telephony and IT equipment for multichannel delivery of advice services
· Use of IT software for statistical recording of information relating to research and campaigns and funding requirements, record keeping and document production. Ensure GDPR compliant training is completed on an annual basis
· Ensure that all work conforms to your organisation’s systems and procedures
Other duties and responsibilities
· Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service
· Demonstrate commitment to the aims and policies of Citizens Advice
· Abide by health and safety guidelines and share responsibility for own safety and that of colleagues
· Work from a variety of Citizens Advice Liverpool outlets and outreach locations across the city as required over the course of the week between the hours of 8am-6pm.
Requirements
1. Recent knowledge and experience of the benefits systems, including experience of carrying out accurate benefit check calculations in a professional setting
2. Basic knowledge of multiple enquiry areas to aid with identifying emergencies and making referrals where appropriate
3. Experience of providing advice through telephone and web chat
4. Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings with them
5. Ability to interpret complex information and convey it in a way that is understandable to clients.
6. Good ICT knowledge with an ability to support clients with their online claim application
7. Ability to develop and maintain positive working relationships with a range of partnership organisations to reach Universal Credit claimants.
8. Assist with research and campaigns works by providing information about clients’ circumstances
9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
10. Ability to meet targets and excel against objectives.
11. Ability and willingness to work both on own initiative and as part of a team.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.