Administration jobs

Job Title: Digital Communications Officer

Responsible to: Senior Communications & Engagement Manager

Salary: £29,706 – £31,908 per annum 

Location: Head Office, 5 Trinity Street, London, SE1 1DB 

Hours of work: Full time - 35 hours per week (Minimum two days per week in the London office). Occasional weekend and evening work with time off in lieu (some domestic and international travel may be required) 

The package also includes: 

• 8% employer pension contribution

• 25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas period 

• Season Ticket Loan 

About USPG 

USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.

About the Role 

Reporting to the Senior Communications & Engagement Manager as part of a highly functioning and creative team, this vital role will work across all media and channels to raise the profile of USPG and its partners and their work: 

• Oversee the day-to-day running of our website and social media channels. 

• Liaise with colleagues and partners to gather information and use it to create engaging collateral which informs, inspires, and sometimes challenges. 

• Support the digital growth of USPG through SEO and Analytics

• Monthly digital and media reporting

About You  

You are an organised and digitally aware communications professional. You can take complex subjects and communicate about them in simple and effective ways that speak to specific audiences. You understand the importance of reporting on website and social media performance to understand USPG’s audience and to adjust and improve. You are comfortable working in a small and creative team and are confident speaking to the wider organisation. You can juggle numerous projects and deadlines at one time.

You will demonstrate considerable cross-cultural awareness and an ability to communicate in a way that is sensitive and appropriate. You demonstrate an aptitude for collaborative teamwork and the ability to work independently on your initiative. It is expected that the postholder will be inspired by the work of USPG and in agreement with its Christian ethos and that they will be comfortable writing in a way which reflects this.

This is an ideal opportunity for someone looking for an exciting and varied role within charity communications or a communications/marketing professional who wants to move into the charity sector. However, if you don’t necessarily fall into these categories, but have the right skills for this role, please get in touch.

How to apply: 

Please complete the application form and equal opportunities form and email us as indicated.
 

Closing Date: Wednesday 12 August 2026 by 9am.

Interview Date: Wednesday 19 August 2026 in London.

We're looking for a passionate, compassionate and resilient Waking Night Support Worker to join our Mental Health Social Care Service in Richmond.

£23,203.00 per annum, working 30 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

The working pattern for this role is: -
Week 1
M10, TOff, WOff, TOff, F10, S10, S0ff

Week 2
MOff, T10, W10, TOff, FOff, SOff, S10

What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer

What you'll bring:
Essential
- NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description on our website

Contract Type: Fixed Term for 12 months

Location: Plymouth

Interviews: 3rd of August 

Let's make every day a chance to create a brighter future for the next generation! 

 Would you like to be part of a highly collaborative team, working together to support young people into employment outcomes?  We are looking for a Youth Development Lead to join our Health and Social Care Delivery Team in Plymouth.

Your role will be to deliver a range of employability programmes and recruitment activities that support young people into careers within the health and social care sector. You will work closely with employers, training providers, and community partners to create pathways into employment while providing tailored guidance and support to participants.

Key responsibilities include managing a caseload of young people, providing one-to-one coaching, action planning, and ongoing support to help them achieve positive employment outcomes into the health and social care sector. Alongside this you will also build and maintain strong partnerships with health and social care employers, training providers, and local stakeholders to identify opportunities for participants. 

You’ll also be keeping meticulous records of information and data on our young people, volunteers, and partners. It's all about making sure every step of their journey is accurately reflected in our systems so that it complies with our funding contracts. 

We are a massive advocate of Equality, Diversity and Inclusion so you would lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen! 

Be ready for anything and everything. Alongside all these fantastic responsibilities, you might find yourself wearing different hats and rocking them like a pro, this could even include deputising when the need arises. 

Join the King's Trust Team and let’s make magic happen! 

What happens next?  

For our Youth Development Lead roles, there's no need to upload a CV or cover letter, as we use a strengths-based approach. Simply complete your profile, including the screening questions. If you pass the initial screening, you'll be invited to complete an online assessment (which must be completed to be considered). We'll then be in touch with next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• Cycle-to-Work Scheme
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Position: Assistant

Location: South of England (hybrid working with London/UK wide travel as required)

Contract type: Flexible (full or part-time, contractor/employed)

Salary: Up to £30,000 pro rata depending on experience

WHO WE ARE.

Can Do is a start-up using digital technology to create social change. We work across addiction, mental health, homelessness, poverty and justice to help people access and navigate support. We are small, practical, and focused on building something that works for people facing disadvantage.

THE ROLE

This role supports founder Mark Johnson with day-to-day organisation, preparation, communication, and follow-up. It is a hands-on role and could be suited to someone early in their career who wants an opportunity to grow, learn, and be part of building something from the ground up. You will help bring order, structure, and clarity to a fast-moving environment.

This is a development role with real responsibility. You will handle communications, organise information, prepare materials, conduct basic research, and make sure Mark has what he needs to stay up to date and move projects forward.

WHO WE’RE LOOKING FOR

· Someone who can absorb information quickly and think clearly

· Naturally organised, structured, and meticulous with detail

· Interested in social justice, politics, history, and the wider world

· Someone who wants a meaningful opportunity to learn and be part of a start-up journey

· Open, curious, and willing to develop new skills

· Calm and steady

· Someone who enjoys creating order and helping things run smoothly

· Based in the South of England, and willing to travel

· Comfortable using digital and AI tools, with an interest in personal and professional development

WHAT YOU’LL DO

· Communication support: Draft emails, prepare short notes, and help keep Mark up to date with actions and priorities

· Organisation: Keep diaries, documents, and information in meticulous order

· Meeting support: Join conversations, take clear notes, track actions, and ensure follow-up happens

· Research: Collect short summaries, stats, and key information about our sector (addiction, mental health, homelessness, poverty, justice)

· Fundraising and bids: Assist with drafting, formatting, and preparing proposals and applications

· Documentation: Prepare simple business cases, summaries, or briefing papers

· Operations: Support basic bookkeeping tasks, receipts, and expense organisation

· Learning and development: Take on a variety of new tasks as skills grow

SKILLS & QUALITIES

• Strong academic ability and curiosity

• Excellent written communication skills

• Ability to organise information clearly and maintain structure

• Strong attention to detail and pride in accuracy

• Interest in social justice and willingness to understand the issues we work on

• Ability to learn quickly, listen well, and adapt as the organisation develops

• A steady, reliable attitude

EQUALITY & DIVERSITY.

Can Do welcomes applications from people with lived experience of social challenges. We are committed to ensuring diversity and inclusion in our recruitment process and workplace culture.

Lead transformational change as our Programme Manager. Drive PMO excellence, embed project management best practice, coach high-performing teams, and shape organisational success.

About the role

We are looking for an experienced and inspiring Programme Manager to lead and develop our Project Management Office (PMO) function. This is a pivotal role focused on driving organisational change, embedding project management best practice, and empowering teams to deliver successful outcomes.

Working closely with senior leaders and colleagues across the organisation, you will champion continuous improvement, strengthen project delivery capability, and ensure our project management systems and governance frameworks support strategic objectives.

What you’ll be doing

• Leading and continuously improving the PMO function, including governance, reporting and resource management.

• Supporting teams to adopt project management systems and best practices through coaching and training.

• Driving organisational change and promoting engagement with new processes and ways of working.

• Developing and enhancing project management tools, systems and reporting frameworks.

• Building strong relationships with stakeholders and providing data-driven insights to support decision-making.

• Mentoring colleagues and promoting a collaborative, high-performance culture.

About you

You will be a confident programme management professional with experience leading change and improving project delivery.

You'll bring:

• Strong programme and project management experience, with knowledge of methodologies such as PRINCE2, Agile, PMP or Waterfall.

• Experience developing or managing a PMO function.

• Proven ability to lead change and embed new systems and processes.

• Excellent communication, stakeholder engagement and relationship-building skills.

• Strong analytical skills and the ability to use data to drive improvement.

• Experience coaching and developing others, alongside advanced Microsoft Office skills, particularly Excel.

This is an exciting opportunity to make a lasting impact by shaping project delivery, developing organisational capability and driving meaningful change.

Why work with us?

You’ll be joining a supportive, values‑led organisation where your work really matters. We offer flexible hybrid working, opportunities to build programme management experience, and the chance to be part of a team making a positive impact for the environment.

Site locations

The SERT region, covers the south east of England, extending from Hampshire in the west to Kent in the east, with the northern border being south of the Thames, extending down to the English Channel.

Our office is based in Leatherhead which you will be required to attend approximately four days a month.

The amount of travel required depends on the role, and can be extensive. Most travel for an individual will be to work on project sites, which can be remote, or attending external meetings within the SERT region. The geographical range and frequency of travel is role dependent.

To support travel costs, SERT pays mileage at the current HMRC amount for travel within the SERT region. We do not pay mileage, time or any other costs for travel outside the SERT region, nor for any commutes to the office. Toll charges cannot be claimed.

Interested?

Apply now, see the full job description for more information. Programme Manager Job Description

Application process:

• Closing date for applications: Sunday 26th July 11.59pm

• Interviews in-person at our Leatherhead office: either week commencing Monday 3rd August or Monday 13th August.

• We reserve the right to close this job advert early

Project Worker 1 Volunteer Coordinator

Part time role - 3 days a week

We are looking for a dynamic person to coordinate the volunteers within Barking and Dagenham, is this YOU?

You will be working within the Barking and Dagenham Children and Family Health Service (Universal 0-19).  NELFT delivers the Healthy Child Programme in partnership with Barnardo's.  Our teams are fully integrated consisting of Health Visitors, School Nurses, Community Staff Nurses, Clinical Support Workers, Community Nursery Nurses and Administrators.  This role will work alongside colleagues within our Healthy Child Teams.

Are you passionate about your community and keen to inspire local people on their volunteering journey?  If yes, then this job is for you!

Tasks required

• Support the growth and development of our volunteer community
• Build strong relationships with local people and service professionals to ensure the project runs smoothly
• Provide mentoring and guidance to volunteers, offering the personal support they need to succeed

Skills required

• You must be passionate about volunteering
• Bring strong organisational skills, to set clear objectives and offer approachable, face-to face supervision and guidance to the volunteer team
• Have some experience of volunteering yourself

Essential requirements for the role.

• Complete an Enchanted DBS for working with vulnerable children
• Be confident to travel around Barking and Dagenham
• Have a sense of humour, be open to new ideas and challenges 

If you feel you have the skills to support our service then please do apply, please complete your application with as much detail as you can and include any relevant qualification or experience. 

We look forward to meeting YOU.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values

Citizens Advice Woking is seeking a Community Outreach Adviser to join our new three-year National Lottery Community Fund project supporting residents in the Canalside area.

This community-based role will provide free, independent and impartial advice on issues including welfare benefits, debt, housing and energy. You will deliver outreach sessions, build strong relationships with local residents, community groups and partner organisations, and help improve access to advice for people who may face barriers to traditional services.

Working closely with South Asian communities and other residents whose first language may not be English, you will help ensure our services are inclusive, accessible and responsive to local needs. You will also work alongside volunteers and local organisations to develop the project through a co-production approach, empowering communities and creating lasting positive change.

This is an exciting opportunity for someone who is passionate about making a real difference and helping people improve their financial resilience, wellbeing and independence.

*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.

Location: Basingstoke

Salary: £26,805.75 - £27,464.70

Hours per week: 37

Contract Type:Permanent 

Reference Number: STOPDA850

Main Purpose and Scope of the Job:

The work will focus on preventing domestic abuse and breaking the cycle of abuse by providing support for children and young people in the refuge and in the community and supporting children and young people to keep safe.

• Providing support, advice and assistance to women who have experienced domestic violence and abuse and are staying in the refuge.
• Empowering and supporting women to make positive choices.
• Establishing resettlement services to support women to move on from refuge accommodation.
• The post-holder work as part of the refuge team, with clients who live in the refuge after being referred via the Front Door Service

What We Offer:

Time off and Flexibility:

- 25 days’ annual leave plus bank holidays (Increasing with service)

- Birthday day off

- Child’s first day of school off

- Option to purchase up to 10 additional days’ leave per year

- Flexible and hybrid working

- Protected time of up to one hour each month

Family-Friendly Benefits:

- Enhanced Maternity, Paternity, Shared Parental and Adoption leave

- IVF Leave

Health and Wellbeing:

- Westfield Health Healthcare Cashback Plan (after probation)

- Westfield Health Personal Health Insurance (after 2 years’ service)

- Employee Assistance Programme

- Eye care vouchers

- Cycle to Work Scheme

About Stop Domestic Abuse:

Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’

We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.

Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.

Our Values:

Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.

Two positions:

• 1 x Greater Manchester
• 1 x Barking & Dagenham

We have recently been awarded a transformative multi-year grant from The National Lottery Community Fund  as part of its Health Inequities: Structural Racism and Discrimination Partnership. We are one of ten national partners working alongside The National Lottery Community Fund and will take a leading role in shaping how the partnership operates, including building evidence, influencing policy and practice, supporting the design of new national funding programmes, and facilitating collective learning across the partnership.​

Alongside this, the centrepiece of our participation will be the delivery of three Anti-Racism Collaboratives (ARCs), each based in a specific locality and rooted in communities experiencing the sharpest health inequities. The initial locations are Greater Manchester, the London Borough of Lambeth and the London Borough of Barking & Dagenham.. ARCs will bring together voluntary, community and social enterprise organisations (VCSE), faith organisations, people with lived experience, primary and secondary care providers, local authorities, public health and social care partners. Each ARC will convene a Co-Production Panel (CPP) of people from minoritised ethnic communities to identify where structural racism produces inequitable health outcomes, and to co-produce evidence-led solutions that improve health and tackle the wider determinants of health.​

We are recruiting two Changemakers, one each for Greater Manchester and for Barking & Dagenham. As a Changemaker, you will establish and support an ARC within one of our pilot localities, bringing together stakeholders, providing strategic advice and knowledge of research methods and policy opportunities. You will support the design and implementation of health intervention programmes decided on by the ARC that have the power to influence policy, practice and systems.

Working as part of a national team of Changemakers, you will also contribute to the Foundation's evidence, influencing and systems change work, connecting learning from your locality to national policy, while bringing national developments back into local action. Together, the team will develop a replicable model for tackling racial health inequities.​

We are looking for an experienced systems change practitioner who is passionate about tackling structural racism and improving health equity. This highly collaborative leadership role requires someone equally comfortable working alongside people with lived experience, senior leaders across health and local government, and colleagues from the voluntary and community sector. Success will depend on your ability to build trusted partnerships, work strategically in complex environments, translate evidence into action, and create the conditions for lasting systems change.

Person Specification​

Essential​

• Demonstrable experience of leading complex, multi-agency change involving communities, VCSE organisations and statutory partners. ​

• Strong understanding of how systemic racism operates within health and wider public systems

• Experience of identifying opportunities to redesign policy, commissioning, organisational practice or partnerships to reduce racial inequities. ​

• Experience of leading or facilitating programmes that sought to tackle systemic racism through systems or organisational change. ​

• Ability to build trusted relationships across organisations with different priorities and levels of influence, exercising sound judgement in complex and politically sensitive environments. ​

• Significant experience of working alongside communities experiencing racial inequities to co-produce evidence-led solutions that influence policy, organisational practice or systems. ​

• A commitment to trauma-informed and strengths-based approaches that recognise community knowledge as equal to professional expertise. ​

• Experience of synthesising qualitative and quantitative evidence and translating it into practical recommendations that influence policy, commissioning, organisational practice or wider systems change.​

• Excellent communication and influencing skills, with experience of using evidence and partnership working to shape policy, commissioning or organisational practice.​

• Excellent written and verbal communication skills, with the ability to communicate complex ideas clearly to diverse audiences. ​

• Ability to work strategically while maintaining oversight of programme delivery. ​

• Ability to work confidently in ambiguity, adapting approaches in response to evidence, community insight and changing organisational contexts. ​

• Commitment to equity, anti-racism and the values of the Race Equality Foundation. ​

Desirable​

• Experience of working within health and care systems. ​

• Experience of analysing ethnicity-disaggregated data or wider health inequalities evidence. ​

• Experience of Action Learning, organisational development or other systems change methodologies. ​

• Knowledge of the VCSE, statutory and community landscape within the locality. ​

• Experience of organisational improvement or quality frameworks such as REMI.

For the full job description see attachment.

Applications will only be accepted via application form on our portal. We will not accept any applications via CV.

Please note, we can only accept applications from those already eligible to work in the UK.

Inclusion Gloucestershire is a thriving Disabled People’s Organisation with a busy HR function. We employ 90 staff, nearly all of whom are part time, and many of whom have valuable lived experience as disabled people.

The HR Manager will provide professional, compassionate, and proactive HR leadership across the charity, and is a newly created role aiming to reduce reliance on external advisors. Working within a Disabled People’s Organisation, accessibility, accountability, inclusiveness and coproduction (working with people with lived experience to develop the way we do things) are all essential elements of our HR function. The role combines operational HR delivery with strategic input, ensuring people practices are legally compliant, values‑led, inclusive, and supportive of a positive organisational culture where people thrive.

Create is seeking a dynamic, ambitious, driven, fundraiser (grants/major gifts) with strong strategic skills, an exemplary income generation track record, and a passion for the power of the creative arts. This Senior Leadership Team position reports directly to the Chief Executive and manages a small team.

Do you believe in the power of the creative arts to connect, empower and upskill isolated and vulnerable children and adults? Are you passionate about relationship building, storytelling, meeting targets and changing lives? Are you excited to use your extensive senior-level fundraising experience, knowledge and contacts to lead Create’s income generation from Trusts & Foundations (T&F), public sector and High Net Worth Individuals (HNWI)? 

About the role: 

Every day in this role is different, but at the heart of it is one thing: helping people feel safer, more stable and more in control of their lives.

As a Floating Support Worker, you’ll support people living across Westminster to sustain their tenancies, navigate challenges and build the confidence and skills needed to live independently. You’ll work alongside people facing homelessness, isolation, poor mental or physical health, domestic abuse, substance use and other forms of multiple disadvantage, providing practical and emotionally intelligent support that meets people where they are.

This is a role built on relationships. You’ll work closely with clients in their homes and communities, creating support plans that feel realistic, empowering and genuinely person-centred. Whether you’re helping someone manage rent arrears, reconnect with services, settle into a new home or take steps towards work, training or improved wellbeing, your support will help people move forward in meaningful and lasting ways.

You’ll be part of Westminster Floating Support, a fast-paced and supportive service funded by Westminster City Council, delivering housing-related support to people in all types of accommodation across the borough. Working as part of a collaborative and psychologically informed team, you’ll build strong partnerships with local services and agencies to make sure clients receive joined-up, holistic support.

At Single Homeless Project (SHP), we’re committed to helping our staff grow too. You’ll have access to ongoing training, reflective practice and real opportunities to develop your career within an organisation that is ambitious about creating change for homeless Londoners.

**This role is open to women only. This is an occupational requirement under Schedule 9, Part 1 of the Equality Act 2010.

The postholder will primarily support women using our services, including clients who, due to trauma, safeguarding, privacy and engagement needs, will only accept support from women workers. The role may also involve supporting clients of any gender as part of wider service delivery.

About you:

• You bring experience supporting people facing multiple disadvantage, including homelessness, mental ill health, substance use, domestic abuse or social isolation, and know how to build trusting relationships that help people feel heard, respected and supported
• You feel confident helping people navigate the practical challenges that can put a tenancy at risk, from budgeting and benefits to rent arrears, housing options and building everyday independent living skills
• You work in a psychologically informed, strengths-based way, understanding how to motivate and empower people to move towards greater stability, confidence and independence at their own pace
• You’re able to balance empathy with professional curiosity, using support planning, risk assessment and safeguarding practice to provide safe, thoughtful and person-centred support
• You’re organised, proactive and able to manage a varied caseload while working collaboratively with colleagues and partner agencies to help clients achieve meaningful and lasting outcomes

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 19th July at midnight

Interview date: Wednesday 29th July online via Microsoft Teams

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted or progressed.

Hybrid / High Wycombe HP13 (minimum of one day per week on site)

£38,000 - £42,000 FTE + £312 working-from-home allowance

We’re looking for a talented Individual Giving Manager to join the Fundraising & Communications Cluster at Embrace.

The Fundraising & Communications Cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity. 

The Fundraising & Communications Cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content, more donors are attracted to support, and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.

As Individual Giving Manager, you’ll help us grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support.

You will deliver an excellent supporter journey experience, project managing engaging and compelling direct and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.

What success looks like:

• Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
• Lower churn: reduced lapse rates for cash and regular givers.
• Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
• Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.

Key Responsibilities:

Supporter Experience & Journeys

• Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
• Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
• Donor-first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
• Collaborate with Content & Communications colleagues to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.

Segmentation, Testing & Insight

• Track Regular Giving net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
• Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
• Adopt an evidence-based, test and learn‑ approach; analyse appeals, campaign performance and share insights to drive decisions.
• Work with colleagues to build insight dashboard and understanding of retention.

Mid‑Value & Legacy Development

• Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
• Develop and test legacy propositions and routes to market to grow enquiries and pledges.

Acquisition & Cross‑Sell

• Project manage individual giving product development and testing; identify new audiences and routes to market.
• Collaborate with Web Shop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.

Cross-Team Collaboration

• Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
• Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
• Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institute of Legacy Management standards.
• Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.

Organisation-wide Contribution

• Model Embrace’s values of trust, respect, integrity, and compassion.
• Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
• Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.

Qualifications, Experience & Knowledge:

• Educated to degree standard or equivalent (E.g. practical experience within fundraising).
• Member of Chartered Institute of Fundraising.
• Proven individual giving or CRM led retention experience in a charity, membership or subscription context. 
• Hands‑on journey design and automation.
• Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn. 
• Excellent written communication—able to brief compelling, impacted content and clear supporter updates. 
• Practical project management; calm under pressure; collaborative and solutions focused. 
• Working knowledge of GDPR/PECR and best practice supporter care. 
• Experience stewarding mid-value supporters and legacy pipelines.
• Experience with payment recovery tools and card update flows.
• Familiarity with UK charity sector metrics and fundraising codes of practice. 

Personal qualities:

• Donor-first mindset, inclusive and empathetic.
• Curious, evidence driven, and comfortable iterating.
• High integrity, discretion and good judgment. 
• Highly motivated and results driven.
• Ability to work under pressure and manage competing priorities.
• Passionate about the work of Embrace, with the ability to enthuse and engage others.
• A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.

Tools & systems:

• CRM Dashboards & analysis.
• Payments: Direct Debit management, card‑updater/failed‑payment recovery.
• Microsoft 365 (Teams, SharePoint, Planner), project boards. 

Benefits at Embrace the Middle East:  

• Embrace supports all staff to work effectively through flexible and remote working options, including flexi‑time and home‑working.
• Under our flexi‑time framework, staff may agree variable start and finish times with their manager, balancing organisational needs with personal circumstances.
• Pension - option to join from day 1. Maximum employer contribution of 10%.
• Holiday entitlement: 32 days, comprising 24 days’ personal leave (including a birthday day off) and 8 public/bank holidays, plus 3 additional days between Christmas and New Year. Entitlement increases with service to 33 days after 5 years and 34 days after 10 years.
• Access to retail discount portal.
• Life Assurance – 3x salary.
• Employee Assistance Programme (confidential counselling, legal and financial advice) – available 24/7, 365 days a year.
• Training and development programme for all employees.
• Commitment to staff health & wellbeing.
• Probationary period: 3 months.

If this sounds like you, please apply on our vacancies page.

Closing date: 5.00pm on Wednesday, 15 July 2026.

We reserve the right to close this vacancy and conduct interviews in advance of the closing date should suitable applications be received.

Embrace the Middle East is an equal opportunity employer. In line with our recruitment policy, we are committed to attracting and selecting staff solely based on merit- skills, qualifications, and ability to perform- regardless of age, race, gender, disability, sexual orientation, religion, or socioeconomic background. Our recruitment process is structured, transparent, and designed to eliminate bias, ensuring that every candidate receives fair treatment and consideration. All job opportunities are advertised openly, and selection decisions are based on clear, pre-defined criteria and objective assessment methods. We stand by the values of dignity, fairness, and inclusion in all our communications and activities. 

About Home-Start Barnet, Brent & Harrow

At Home-Start Barnet, Brent & Harrow, we believe every child deserves the best possible start in life. We support families with young children through challenging times, helping parents build confidence, strengthen relationships and create happier, healthier home lives.

We're looking for an experienced and compassionate Family Support Lead to join our leadership team. This is an opportunity to help shape high-quality family support services, lead a dedicated team and make a lasting difference to children and families across our communities.

About the Role

As Family Support Lead, you will provide day-to-day leadership to our Family Services Team, ensuring families receive safe, effective and person-centred support.

You'll supervise a team of Family Support Coordinators, oversee referrals and case management, act as our Designated Safeguarding Lead (DSL), and work directly with a small caseload of families with more complex needs.

The role is varied and hands-on, combining operational leadership with direct practice. You'll also contribute to volunteer development, deliver training and parenting programmes, build strong partnerships with local agencies and help drive continuous improvement across our services.

Key Responsibilities

• Lead, supervise and support the Family Services Team.
• Manage referral allocation, caseload oversight and service quality.
• Act as the organisation's Designated Safeguarding Lead (DSL).
• Provide direct support to a small number of families experiencing complex challenges.
• Deliver parenting programmes, workshops and community activities.
• Work collaboratively with statutory and voluntary sector partners.
• Contribute to the ongoing development and improvement of family support services.

About You

We're looking for someone who combines strong leadership with warmth, empathy and excellent professional judgement.

You'll have:

• Significant experience supporting vulnerable children and families within family support, early help, social care or a related setting.
• Experience supervising staff, volunteers or students.
• Excellent safeguarding knowledge, with experience as a Designated Safeguarding Lead (or Deputy DSL) desirable.
• Experience managing complex caseloads and undertaking family assessments.
• Strong partnership working skills and confidence working with a range of professionals.
• Experience delivering group work, workshops or training.
• Excellent organisational, communication and decision-making skills.
• A commitment to equality, inclusion and trauma-informed practice.

Why Join Us?

This is an exciting time to join Home-Start Barnet, Brent & Harrow. You'll become part of a supportive, ambitious organisation that genuinely values its people and the families we work alongside.

We offer:

• A friendly and supportive team culture.
• Opportunities for professional development and training.
• Regular supervision and reflective practice.
• Flexible working where operationally possible.
• Employer pension contribution.
• The opportunity to make a real difference to local families every day.

Safeguarding

Home-Start Barnet, Brent & Harrow is committed to safeguarding and promoting the welfare of children and adults. All appointments are subject to satisfactory references and an enhanced DBS check.

This post is exempt from the Rehabilitation of Offenders Act 1974.

Ready to Apply?

If you're an experienced family support professional who enjoys leading others, building strong partnerships and helping families thrive, we'd love to hear from you.