401 Head of communications jobs

You will be the main person responsible for our UK phone line and be the first point of contact
for our many supporters. You will be working closely with the rest of the Supporter Care Team to ensure every interaction supporters have with our charity is a positive one and that they understand how integral they are to our mission.

You will communicate with supporters on our progress and ensure we utilise every opportunity for positive engagement. You’ll work with a wide range of people, efficiently gathering and providing information as well responding to whatever queries or situations may arise.

As a Supporter Services Executive, you will be working closely with our external fulfilment partners, ensuring that they deliver the high standard of service that we and our supporters expect. With them, you will provide a seamless, first-class end-to-end donor experience.

You’ll be well-organised, self-motivated and display a high level of accuracy, consistency and attention to detail and be comfortable working with supporters and colleagues across all of our markets and teams.

Supporter Care and Communications

• Work collaboratively across a global Supporter Experience team to ensure supporter enquiries are handled to the highest standard, providing prompt, efficient, accurate responses in line with the charity’s messaging and service level expectations
• Keep up to date with programme activities and news from across the organisation to ensure you can provide informed supporter communications and deal with supporter enquiries confidently, efficiently and consistently
• Handle difficult or distressed supporters in a sensitive and skilled manner, displaying empathy and establishing rapport whilst balancing the needs of Animals Asia
• Use agreed letter templates and produce bespoke responses as required
• Coach and co-ordinate with external colleagues to deliver the Animals Asia magic through their work for us

Gift Processing & fulfilment coordination

• Work closely and coordinate with colleagues in the Gift Processing team to ensure that donations are processed in a timely and efficient manner
• Liaise with external partners to ensure that our gift processing is delivered to the highest and most efficient standards
• Work with internal colleagues and external partners to ensure supporter queries are managed effectively and requests for materials to be mailed are fulfilled promptly
• Generate ad hoc acknowledgements and receipts for all offline payment channels, including annual statements to regular donors
• Process donations, online and offline, across all fundraising products
• Administer the end-to-end recurring gift process
• Ensure donations are processed on time and with accurate coding to track the source of fundraising income
• Assist where required in the review and implementation of new payment channels to ensure smooth and accurate gift processing
• Develop and maintain a good understanding of local payment channels and processes

Administration and financials

• Ensure procedure manuals are updated in line with changes
• Occasionally help to organise postal mailings
• Proactively liaise with supporters to capture missing / incomplete donation and supporter information

Legal and compliance

• Keep abreast of GDPR (UK and EU)
• Ensure full participation in training when provided
• Ensure that all processes are carried out in line with the mandatory regulations relevant to each country that we operate in and in line with training protocols

Database Management

• Help to maintain donor records & data integrity
• Accurately enter new data and amend existing data on the fundraising database following contact from supporters, and in line with Animals Asia’s policies and procedures
• Ensure supporter interactions are recorded accurately and consistently
• Ensure recurring gifts records are clear and neat on the fundraising database

Fundraising Support and Supporter Journey

• Assist with the delivery of fundraising materials to supporters
• Assist in acquiring and managing UK Gift Aid declaration from the donors to maximise income from Gift Aid
• Train & supervise volunteers as required

Miscellaneous

• Promote and advocate AAF to the general public
• Actively participate in team meetings
• Always keep the supporters and interests of Animals Asia at heart when dealing with supporters so as to develop and maintain positive long-lasting relationships

Person Specification
 

Qualifications, knowledge & skills required:

• Excellent written and oral communication skills, with extensive experience communicating with a broad range of people
• Demonstrable experience in a customer service role responding to a high level of enquiries via telephone and email with excellent interpersonal skills and telephone manner
• Experience of working on a customer relationship database (experience with Blackbaud CRM - a NFP database - is highly valuable, but not essential)
• Ability to understand and streamline processes and procedures
• Proven high level organisational and time management skills, including ability to manage workflows and balance competing priorities
• Understanding of working in a fundraising environment
• Accuracy and excellent attention to detail
• Demonstrable ability to respond effectively to challenges, to work effectively in a small, diverse and busy cross-functional team environment with minimal supervision
• Highly organised, able to prioritise varied workloads and meet deadlines
• Understanding of Data Protection (GDPR in UK & EU)
• Understanding of animal welfare issues and conservation is desirable but not essential 

Personal attributes required:

• Innovative, flexible and resilient
• Always acts professionally, with integrity and discretion
• Excellent attention to detail
• Well presented, articulate and polite
• Genuine enjoyment of meeting and interacting with people and building relationships
• Strong people skills with a high level of organisational awareness and ability to liaise with a broad and diverse range of stakeholders
• Commitment to professionalism, discretion and confidentiality
• Solution-focused with a creative approach to issues and a “can do” attitude
• Be able to take on accountability and to take the lead while being a strong team player
• Ability to display initiative, common sense and diplomacy
• Thoughtful and considerate
• Passionate about animals and animal welfare

Circumstances (essential):

• Able to work efficiently and effectively from home without disruption
• Able to connect to sustained, high quality internet connection from home
• Able to be work occasional extended hours and weekends as required
• Able to accommodate global meetings in the early morning or late evening (flexible working hours)

Conditions and Benefits 

Place of work : Home based – anywhere in the United Kingdom.

Working hours : Full time – standard hours are 37.5 hours per week.

You will be required to work such additional hours as are necessary to fulfill your role which may include evenings and weekends. You will be expected to manage your hours, responsibilities and workload accordingly.

Reports to : Global Head of Supporter Care.

Manages : n/a.

Budget responsibility : n/a.

Probation : The appointment will be subject to the satisfactory completion of a 3 month probationary period.

Annual leave : Annual paid vacation entitlement of 32 in each holiday year, this entitlement includes the eight bank and public holidays.

Other benefits : Training will be provided as required.  Flexible working conditions.

How to apply

Applications should be in the form of a CV with a covering letter explaining your interest in and suitability for the role. Please provide both email and telephone contact information for yourself. . Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted. 

Applications should be received by 11:59pm on Sunday 13th September 2026 at the latest.

Using AI During Interviews
 Animals Asia is committed to ensuring a fair and authentic interview process. The use of artificial intelligence (AI) tools, including but not limited to real-time transcription, automated response generation or assistance in formulating interview answers, is strictly prohibited during any stage of the interview process.We will take a candidate's agreement to participate in an interview with us as confirmation that they will not use AI tools in any form during the conversation. If it is discovered or reasonably suspected that AI has been used, the interview will be terminated immediately, and the candidate will no longer be considered for the role.We appreciate your understanding and adherence to this policy, which is in place to maintain the integrity, professionalism and reliability of our recruitment procedures.

About us

New Local has a mission to transform public services and unlock community power. We publish research, lead peer learning, influence government and work with public sector organisations on some of today’s most pressing issues, informed by our network of 50-plus local authority members. 

All of our work is guided by a belief in community power – the principle that communities themselves have the best insight into their own circumstances and should be able to participate in shaping their places and services. We believe that active, empowered communities should be at the heart of a wider shift towards place-based public services and a system focused on prevention, which can lead to better outcomes and a more sustainable system for all.

Purpose

This role sits within our Practice and Programmes team and will contribute to the development and delivery of New Local’s practice and policy work, supporting community-powered public sector reform in partnership with communities, individual councils, strategic authorities, central government, the NHS and other public and voluntary sector bodies. 

In our practice work, you will confidently lead and contribute to projects alongside public sector partners and communities, using a range of innovation and practice approaches to address complex challenges and support change. This could include programme and service design, facilitation, strategy development, user-centred design, adaptive and collaborative learning, and approaches that help partners test, learn and adapt in practice. You will work with delivery partners where needed and collaborate closely with other New Local colleagues to deliver high-quality work and impact for our local authority members, wider clients and partners. Crucially, you will help partners not only to develop and test new approaches, but to understand what the learning means for wider strategy, systems and ways of working. 

A key part of the role is connecting our practice work to wider strategy, policy and thought leadership. Our thought leadership and policy approach is deeply rooted in the practice we see in places and through our member and peer-learning networks. You will help draw out and communicate learning from pioneering work, developing practical insights and narratives that challenge thinking and inform wider strategy and policy. This could include contributing to blogs and thought pieces, shaping events and member sessions, sharing learning with wider audiences or supporting engagement with key stakeholders. You will identify connections between emerging local practice and national policy agendas and contribute to relationships and opportunities that advance New Local’s work on community power and public service reform. 

Key tasks and responsibilities

• Contribute to the delivery of New Local practice projects, working closely with senior members of the New Local team and using a range of innovation and practice approaches including design, facilitation, strategy development, user-centred design, adaptive and collaborative learning, and approaches that enable partners to test, learn and adapt.
• Build and maintain excellent relationships with partners across local government, the wider public sector and communities, placing an emphasis on collaborative working, co-design and building the relationships needed to support meaningful change.
• Design and facilitate engaging processes and workshops that help partners explore complex challenges, develop new approaches, test ideas and build shared understanding and action.
• Help connect practice, strategy and policy, drawing out learning from innovation and working with partners to translate this into changes in policy, strategy, systems and services, while contributing to wider thinking about the conditions needed to enable and scale change.
• Ensure effective project management of our activities, working with colleagues and partners to deliver high-quality work and impact within agreed budgets and timelines.
• Support the development and growth of our practice work, including contributing to proposals, project scoping and budgets, and identifying opportunities to develop our work with existing and new partners.
• Communicate the process, findings and learning from our work, producing clear and compelling outputs for different audiences and helping to draw out wider insights that can inform strategy, practice and policy.
• Contribute to New Local’s thought leadership and policy work, identifying connections between emerging local practice and wider policy agendas, and contributing to blogs, thought pieces, events, member sessions and stakeholder engagement.
• Work collaboratively across New Local, including with our network and communications teams, using your practice expertise and learning from projects to strengthen the wider impact of our work on community power and public service reform.

How to apply

For the full job description, person specification and details on how to apply, please visit New Local's website.

Fundraising & Partnerships Officer - Brighton based youth charity

Ditch the Label is a digital-first youth charity supporting young people aged 12–25 with mental health online safety, bullying and identity. We're looking for a Fundraising & Partnerships Officer to help us grow the income that makes this work possible.

About the role

You'll work closely with the Head of Partnerships to manage relationships with funders and corporate partners, write compelling grant applications, and keep our fundraising pipeline moving. This is a hands-on role covering trust and foundation fundraising, partner account management, and grant writing, with the opportunity to get involved across many other areas of the charity and wider team.

What you'll be doing

• Researching and developing a pipeline of trust, foundation and corporate funding opportunities
• Supporting our corporate partners with stewardship plans, updates and impact reporting
• Leading our weekly trust and foundation outreach
• Writing and submitting grant applications up to £25,000
• Supporting the Head of Partnerships with larger proposals and applications
• Helping share partnership news and impact across our digital channels
• Contributing to team income targets and monthly reporting

What we're looking for

• Excellent written English and the ability to write persuasive, engaging copy
• Highly organised, with strong attention to detail and the ability to manage multiple deadlines
• A confident communicator, comfortable representing DTL with funders, partners and senior stakeholders
• A self-starter who takes ownership and follows through
• Comfortable with shared digital tools (G-Suite, spreadsheets)
• Motivated by DTL's mission to support young people

Experience in fundraising, grant writing or partnerships is a bonus but not essential. We'll provide training in grant writing, partnership management and fundraising strategy.

How to apply

Please send your CV and a cover letter to Lucy Churchill, Head of Partnerships

Closing date: 1 October Interviews: week commencing 5 October

This is an office-based role, working from our Brighton office.

Ditch the Label is committed to equality of opportunity and building a team that reflects the diversity of the people we serve. We actively welcome applications from individuals of all backgrounds, including those with lived experience of online harms, bullying, mental health or any of the issues central to our work.

The Events and Visitor Engagement Coordinator will correlate the planning and delivery of events, support visitor engagement activities to generate income, and help develop opportunities that increase participation, accessibility, and community involvement. The postholder will work closely with the Head of Events, Volunteers & Visitor Engagement, Cathedral staff, ministry team, volunteers, partners, and external organisations to ensure high-quality experiences for all who visit the Cathedral.

Job Title: Interim Research and Policy Lead

Contract: Temporary contract - Maternity cover (13 months)

Hours: 21 hours per week

Salary: £21,600 per annum (£36,000 FTE)

Location: Hybrid (Home Based/London)

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram PACEY

Coram PACEY (previously the Professional Association for Childcare and Early Years) was formed in 1977, we are a professional association dedicated to supporting home-based childcare professionals including childminders and nannies to provide high quality services, information and advice to children, their families and carers. We want all children to experience high quality childcare and early education, helping them to have a bright future.

About the role

The purpose of this role is to lead Coram PACEY’s programme of policy and campaigning activity planned during an important year for Coram PACEY as we celebrate our 50th anniversary. This will include a landmark piece of research into the future of childminding, this is an exciting time to join the organisation.

As Maternity Cover Policy and Research Lead, this role will be key in developing and delivering Coram PACEY’s policy priorities and campaigns providing expertise across key policy areas, support the Head of Coram PACEY to represent members’ concerns, and work with decision-makers, campaigners and partners to influence meaningful change for childminders, home-based childcare professionals and the wider early years sector.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 13th September 2026 at 23:59

Interview Date: 21st September 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

The Purple Elephant Project is looking for a passionate and energetic Community & Events Fundraiser to grow our fundraising and strengthen our local connections,particularly across the London Boroughs of Richmond and Hounslow.

We are expanding our team with this new role. As Community & Events Fundraiser you would be building on and developing already established relationships with local schools, community groups, supporters and organisations, inspire community fundraising, and plan and deliver exciting events, including our annual Purple Party.

We’re looking for a confident, creative and organised fundraiser who enjoys bringing people together, building lasting relationships and making things happen. Previous experience of community or events fundraising is essential, along with strong communication skills and a genuine commitment to the charity’s child-centred ethos.

This is a fantastic opportunity to join a small, friendly team and play a key role in growing our local community and making a real difference to children and families.

If you help us bring our community together and raise vital funds for the Purple Elephant Project, we’d love to hear from you.

Self-Employed Associate - Building Surveyor

Based in the Midlands & North of England

Key details

• Salary: 50% to 60% of market value of survey report
• Start date: By mutual agreement
• Location: Home-based, with travel for site visits as required
• Working hours: Flexible, subject to agreed project deadlines
• Reporting to: Head of Property Consultancy
• Qualification: RICS-qualified Chartered Surveyor

• Professional indemnity insurance:  The post holder falls within the definition of ‘Person Employed’ and is therefore included within our PI insurance.

• DBS clearance: Provided by the Ethical Property Foundation

About the Ethical Property Foundation

The Ethical Property Foundation is the UK’s only dedicated property advice charity for the voluntary sector. We provide expert, independent property advice and education to more than 900 organisations each year.

We are seeking experienced self-employed Chartered Building Surveyors to join our team and lead project based opportunities, typical surveys include:

• Schedule of Condition
• Building surveys
• Planned Preventative Maintenance schedules

The role

We’re seeking Chartered Building Surveyors (or equivalent) with:

• Strategic thinking and reporting skills
• General practice and building surveying skills

You’ll need excellent communication skills to engage and empower our clients—many of whom support vulnerable people in challenging circumstances—and the ability to investigate, analyse, and propose practical property solutions.

Our Associate Property Advisers work flexibly from home, with occasional client site visits across England, Wales, and Scotland. Charitable rates for reports and surveys usually at 50% to 60% of market value.

Skills and experience

· educated to degree level or with equivalent academic or employment experience 

· Chartered Surveyor or equivalent professional qualification 

· minimum of fifteen years’  experience 

· experience of providing advice, including by phone / email 

· experience of communicating a technical subject to the lay person 

· experience of residential and commercial property sectors 

· a proven track record in the delivery of high-quality outputs 

· knowledge or experience of building surveys from a charity perspective 

· experience of working as a consultant 

· interest in, and appreciation of, ethical considerations relating to property 

· experience of working in a small team 

· excellent written and spoken communication skills and computer literate 

What we offer

Our clients support a diverse range of causes and manage every type of property imaginable. In the past year, we’ve advised on office buildings, church premises, oast houses, former schools, libraries, theatres, fields, industrial units, and more.

You’ll be part of a team of extraordinary senior property professionals who share a passion for making a positive impact.

Deadline for Applications:

Thursday 1st October with Interviews being held remotely on Teams on Thursday 15th October.

Your covering letter should explain:

• Why you would like to work with the Ethical Property Foundation.
• What you can offer our clients.
• Your voluntary sector and professional experience.

The Ethical Property Foundation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

We have an exciting opportunity to join our Commercial Fundraising Team as the Corporate (New Business) Development Manager. As an integral member of Street League’s Fundraising team, you will play a key role in bringing in new corporate partners, working closely with the Head of Corporate Partnerships.

The Role:

You will be responsible for leading on the development and delivery of a targeted corporate new business strategy for Street League, the country’s leading sport for employment charity. You will research, cultivate, and secure a range of high value new business partnerships to support the on–going work and expansion of the charity.

Your passion, determination and talent will give young people living in some of the UK’s most disadvantaged communities a brighter future through secure employment. This role sits within the Commercial Fundraising Team that currently manages an impressive portfolio of corporate partnerships including many household brands and FTSE 100 companies supporting Street League with funding, volunteering, awareness, and pro–bono advice.

Street League values diversity and is committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, including those who have lived experience.

You don’t need any formal qualifications to do this role; what’s important are the skills and experiences you bring.

Key Details:

Salary: £40,016 - £42,178 depending on experience

Location: Hybrid with 1-2 days per week in our London office.

Work pattern: 36.25 hours per week, Monday – Friday.

Contract: Permanent

Don't miss this chance to be a part of our mission and help change the game for young people in the UK.

To apply for this role, please submit your application via our online application site by clicking the link below where you will also find the Job Description and Person Specification.

Please note that all Street League roles are subject to enhanced DBS checks.

Closing date for applications is Friday 25th September 2026. We reserve the right to close the application process earlier if necessary.

The Diocese of Leicester is committed to reducing the overall diocesan Carbon emissions by 2030; aiming to reduce the emissions from energy consumption year on year and to incorporate sustainable working practices across all of our operations.
Are you passionate about sustainability and supporting churches to be open for future generations? We are looking for somebody relational, committed to carbon reduction and adaptable to be our Net Zero Carbon Programme Officer to work with our parishes and their communities, helping to reduce their carbon footprint and ensure church buildings remain sustainable as a place of worship and a resource for the local community.

This is a new fixed-term post made possible by a grant from of The Church of England through their Net Zero Carbon Capacity Building Programme.

In this rewarding role, you will:

• develop positive relationships with key stakeholders within the Diocese, in particular with Parochial Church Councils supporting them in making informed and planned decisions to reduce carbon emissions in their churches and church halls 
• play a key part in enabling the delivery of the NZC targets within Diocesan Environmental Programme (2026-29), by data collection, analysis, reporting, and contributing to setting the annual targets for the programme.
• contribute to delivering communications, training, advice and education needed to progress towards reaching Net Zero Carbon.

What we are looking for

• A relevant degree, equivalent qualifications or relevant experience
• Practical experience and/or knowledge in managing buildings, with a focus on sustainability.
• An understanding of and commitment to working with churches and halls with a range of building construction types to improve their energy efficiency and work towards Net Zero Carbon. 
• Knowledgeable and passionate about environmental issues and climate change.
• Understanding of and confidence working with numerical & technical data. 
• Experience in successful problem solving and project management 
• Excellent skills in interpersonal relationships, negotiation and written and visual communication and presentation
• The capacity to build relationships with colleagues, parish clergy and volunteers, and other stakeholders in the diocese to engage them in working towards Net Zero Carbon for church-owned buildings
• The capacity to work and make decisions independently.
• Good IT skills, including use of Microsoft Office and databases.
• Ability to travel regularly across the Diocese and work flexibly, including occasional evenings and weekends.
• Sympathy with and commitment to the values and mission of the Church of England and the Diocese of Leicester.
• Desirable
• Experience of working with heritage or listed buildings
• Building services professional, relevant degree or professional qualification/s in heritage management, sustainability or project management
• Knowledge of Church of England legislation applicable to Church Buildings

Why Join Us?

• Be part of a new area of work within a collaborative and experienced team.
• Hybrid working with a Leicester office base 
• An opportunity to work with a variety of different communities across Leicestershire, each with its own needs.
• Make a tangible difference to local communities and to caring for and sustaining the environment through supporting the reduction of carbon emissions.
• Generous pension (10% employer contribution) and annual leave (25 days plus bank holidays).
• Opportunities for training, development and professional growth.

For an informal conversation about the role see contact details in general info document.

Closing Date:             Sunday 20th September

Shortlisting date:    Wednesday 23rd September

Interview Date:          Thursday 8th October 

We particularly welcome applications from UK Minority Ethnic / Global Majority Heritage candidates, who are currently underrepresented in our organisation.

The Diocese of Leicester, part of the Church of England, is committed to the safeguarding, care and nurture of everyone within our church community. We follow the Church of England’s Safeguarding Policies and relevant statutory guidance. We believe that safeguarding is everybody’s business.

This post is subject to a Basic DBS check and proof of right to work in the UK. The Diocese is unable to offer a Certificate of Sponsorship.

Location: Edinburgh & Lothians
Hours: 35 hours per week
Salary: £37,133.50 per annum
Contract: Permanent

Change Mental Health is looking for an experienced Senior Service Manager to oversee the delivery, quality and development of our community mental health services across Central Services.

This is a senior operational leadership role with responsibility for multiple Hub and Outreach services, combining service oversight, people leadership, quality assurance, performance management and strategic development. 

About the role

You’ll lead the safe and effective delivery of services across the region, ensuring high standards of person-centred support, strong safeguarding and health and safety processes, and consistent quality across teams.

You’ll oversee budgets, contracts, KPIs and service performance, lead audits and service reviews, and use data, feedback and outcomes to demonstrate impact and drive improvement.

Working closely with the Head of Service, you’ll also contribute to strategic planning, service development, funding opportunities and partnership working, deputising where required and helping shape the future direction of services. 

Essential

• Significant experience leading, managing and developing teams delivering high-quality support. 
• Excellent knowledge of Scottish health and social care policy, including safeguarding, risk management and Care Inspectorate requirements. 
• Experience managing service budgets, contracts, performance and KPIs. 
• Experience developing and implementing operational policies, procedures and quality systems. 
• Strong stakeholder management and partnership-working skills. 
• Strong analytical skills, with experience interpreting and presenting service and outcome data. 
• SVQ Level 4 Social Services and Healthcare (Adults) or willingness to work towards this if required. 
• Appropriate qualification for Care Inspectorate Registered Manager requirements, or willingness to work towards this if required. 
• Willingness to travel across service locations.

Desirable

•  Experience working within and delivering a regulated service, including acting as a regulated supervisor. 

What we offer

• 37 days’ annual leave (pro rata) 
• Two paid Mental Wellbeing Days
• Enhanced sick pay and leave entitlements
• Professional development, including funded opportunities 
• 24/7 Employee Assistance Programme
• Cycle to Work Scheme
• Blue Light Card eligibility
• Support for flexible working and work-life balance

Hours are typically worked Monday to Friday between 9am and 5pm, although occasional evening and weekend working may be required. The role may also participate in an on-call rota.

Are you an insight and analytics leader who wants to turn data into decisions that make a real difference?

Great Ormond Street Hospital Charity is looking for a Senior Insight and Performance Manager to lead our Data Engineering, Analysis and Selections teams and help us become a more insight-led organisation.

Working closely with our Head of Fundraising Data & Operations, you'll have the opportunity to shape how we use data to understand our supporters, identify opportunities for growth and make smarter decisions about where we invest our time and money.
 

There's a lot to get involved with. From forecasting and audience insight to developing our data platform, improving self-service reporting and helping teams test and learn, you'll connect people, data and ideas to create meaningful change across the organisation.
 

Salary

The salary for this role is £63,600 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.

Key Responsibilities

• Lead and develop our Data Engineering, Analysis and Selections teams, bringing their expertise together to deliver trusted data, actionable insight and audience-led campaigns.
• Work closely with the Head of Fundraising Data & Operations to shape priorities and develop our approach to insight, performance and data.
• Use forecasting, predictive analytics, segmentation and supporter insight to identify opportunities for growth and influence fundraising and organisational decisions.
• Help evolve our data platform and reporting capability, ensuring colleagues can access the information they need to make confident decisions.
• Develop our audience selection and targeting capability, helping teams use data intelligently to create more relevant and effective supporter experiences.
• Partner with senior stakeholders across Fundraising, Marketing, Finance and Technology, translating business challenges into meaningful analysis and recommendations.
• Build a strong test-and-learn culture, helping teams experiment, understand what works and continually improve performance.
• Champion data literacy across the organisation, making complex insight accessible and helping colleagues feel confident using data in their everyday decisions.
• Ensure our use of data is responsible, secure and underpinned by strong governance and data protection practices.

Skills, Knowledge and Expertise

• Experience leading an insight, analytics or data function and developing high-performing specialist teams.
• Strong experience using analysis and insight to influence business decisions, investment choices, income growth or performance.
• Experience applying analytical techniques such as forecasting, predictive analytics, segmentation, lifetime value or audience modelling.
• Experience working with cloud-based data platforms, integrated data sources and business intelligence tools.
• Strong understanding of modern analytics, reporting and data visualisation, with good SQL skills.
• Excellent stakeholder management and influencing skills, with the ability to turn complex analysis into clear recommendations for technical and non-technical audiences.
• Strong commercial thinking, with the ability to connect data and insight to organisational priorities and opportunities for growth.
• A curious and collaborative approach—you enjoy asking questions, challenging assumptions and helping others use evidence to make better decisions.

This is an exciting opportunity to lead talented specialist teams while working closely with our Head of Fundraising Data & Operations to shape what comes next. You'll have the scope to improve how we use data across the charity and see your insight translate into decisions, better supporter experiences and greater fundraising impact.

DBS - note a Basic DBS check is required for this role.

We are looking for an experienced and enthusiastic Management Accountant to join our Finance team at Enable!

About Us

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive: 

Benefits

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, Cycle to Work and Eye Care Vouchers etc)
• A variety of social and wellbeing activities and events each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership

Reports to: Head of Finance

Based: Battersea Park

Salary: £40,000 to £43,000 per annum

Contract: Permanent, Full Time

Work Arrangement: 40 hours per week

Role Overview:

The role will be carried out in the finance department, which is situated within Battersea Park. The role will be reporting to the Head of Finance. Regular duties would initially consist of, but not be limited to, the below. They will be reviewed on a regular basis to ensure they are in line with development needs. 

Central Services ensuresthe company operates smoothly and assists in working towards Enables strategic direction. Supporting the various services that make up Enable, Central Services consists of small and high output teams including Human Resources, Marcomms, Operations and Finance. Together, these teams make up the foundation of our business, driving our mission and fostering growth and development. 

Main Duties/Responsibilities:

• Lead the monthly, quarterly and annual reporting processes, delivering to the agreed timetable.
• Line manage the Finance Officer, providing guidance, objective setting, appraisal and performance management.
• Prepare and post all month-end journals, including accruals, prepayments and payroll journals.
• Post deferred and accrued income entries in Sage Intacct in line with the organisation’s revenue recognition policy.
• Run monthly depreciation, post fixed asset journals and maintain the fixed asset register.
• Process internal and external recharges.
• Review the bank and credit card reconciliations prepared by the Finance Officer and the debtors control account reconciliation prepared by the Credit Controller.
• Check the trial balance against the management accounts and prepare management accounts narratives and variance commentary for review by the Head of Finance.
• Compile and analyse financial data to create accurate and timely reports for management review.
• Take responsibility for all balance sheet reconciliations other than the debtors control account (prepared by the Credit Controller) and the bank and credit card accounts (prepared by the Finance Officer), ensuring reconciling items are investigated and cleared promptly.
• Review payment runs prepared by the Finance Officer ahead of approval by the Head of Finance, deputising as approver in the Head of Finance’s absence.
• Approve routine accounts receivable credit notes in line with delegated authority; credit notes above the delegated threshold and all write-offs are approved by the Head of Finance.
• Support the Credit Controller with receivables adjustments, write-offs and account queries.
• Apply accounting policies in line with relevant accounting standards and ensure they are followed across the organisation, escalating any issues to the Head of Finance.
• Assist with the preparation of the annual financial statements under the Charities SORP (FRS 102).
• Support the annual audit, preparing working papers and responding to auditor queries.
• Prepare and submit ONS returns.
• Assist with the preparation of budgets, forecasts and cash flow forecasts.
• Business partner with cross-functional teams, providing financial expertise, guidance and training as required.
• Provide recommendations to minimise risk and improve financial performance: identify areas for improvement, propose solutions and implement agreed changes.
• Provide Sage Intacct training and support to non-finance users.
• Act as the first point of contact for junior members of staff with operational and technical queries.

Skills and Experience:

• Qualified Accountant - ACCA/ACA/CIMA.
• Experience operating at Management Accountant level within a charity or not-for-profit environment.
• Knowledge of relevant accounting systems. Strong IT literacy, Microsoft Excel in particular.
• Demonstrable experience of owning a month-end close and full balance sheet reconciliation cycle.
• Strong attention to detail and able to produce work to a high level of accuracy.
• Good problem-solving ability.
• Good written and verbal communication skills, including the ability to explain financial information to non-finance colleagues.
• Ability to prioritise and work independently to deadlines.
• Experience of Sage Intacct.
• Knowledge of the Charities SORP (FRS 102) and fund accounting.
• Experience of delivering system training to non-finance users.
• Experience of ONS or other statutory return submissions.

This is an exciting opportunity to be a part of a company that positively impacts the community around us! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.

Enable is strongly committed to creating a diverse and inclusive workplace and we are an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.

Your role

Leading the delivery and development of the Contact Ealing project within budget, the role oversees and line‑manages the Family Worker team while coordinating all project activity and shaping the annual work programme. It involves working directly with families of disabled children across Ealing—particularly those from BAME and East European communities—by providing information, facilitating support groups, and creating opportunities for connection. The role also maintains strong partnerships with key organisations including Dormers Wells Children’s Centre, LBE, Ealing Advice Service, Ealing Anchor, Southall Connect, EPCF, SENDIASS and others, ensuring collaborative service delivery. Additionally, it contributes to the borough’s wider strategic aims by supporting the Ealing Co‑Production Project led by the Head of Teams.

What we’re looking for

The role leads on key communications for Contact Ealing, including producing and distributing the regular project newsletter with the wider team and preparing annual reports for funders. It also supports the ongoing development of Contact’s information base and ensures high‑quality administration across all areas of work, from report writing and correspondence to filing, photocopying and extensive telephone support. The postholder represents Contact at meetings when required, contributes to volunteer recruitment, management and training alongside Family Workers, and plays an active part in strengthening the project’s visibility, organisation and community impact.

International Nepal Fellowship (INF) is a Christian health and development charity. Since 1952 they have had a huge impact serving the most disadvantaged people and communities in Nepal.

As Nepal’s longest serving international NGO they continue to have ambitious plans. It is an exciting time to join INF as they enter a bold new strategic phase for 2026 to 2031.

The most disadvantaged communities in Nepal face a lack of access to healthcare, often walking for days to their nearest health post, or being unable to afford even basic treatment.

Kopila, who was diagnosed with leprosy several years ago, is a patient at INF’s Green Pastures Hospital in Pokhara, Nepal.

“Whenever I have to come back to Green Pastures I am grateful that all of the treatment is free, and I am happy because everybody there cares for me and loves me.”

We are looking for a Trusts Officer to join their small, passionate team. This is a fantastic opportunity to ensure INF UK’s key supporters feel valued and connected with the charity. In partnership with Nepali organisations you will support marginalised people to overcome the barriers they face due to issues such as disability, poverty, gender or caste.

Please note that this is a part time role, the hours are 22.5 hours per week (increased hours will also be considered, to a maximum of 30 hours per week).

If this sounds like the role for you, we would love to hear from you.

The Role

As Trusts Officer you will report directly to the Philanthropy and Trusts Manager, supporting them to deliver the highest level of stewardship to donors.

As part of the Fundraising and Communications team, you will make an important contribution towards the development of income from major donors and trusts and foundations.

The main responsibilities will include:

• Write engaging, high quality, tailored applications and funder reports.
• Research trust, foundation and grant-giving prospects to develop a prospect pipeline.
• Ensure key supporters feel valued and connected with the charity.
• Manage and maintain accurate records, administration and budgets.

The Person

We are looking for someone who aligns with INF’s values and is passionately committed to their cause. You must be creative, compassionate and empathetic.

This role requires exceptional organisation and the ability to work proactively with initiative. As a small team being approachable, supportive and working collaboratively is key. Proven experience of building successful relationships both internally and externally is also vital, as well as exceptional written and verbal communications skills.

Prior experience in trusts fundraising would be advantageous, however an understanding of how your skills and experience would be transferable in the role would also be considered.

As a faith-based Christian charity, it is a genuine occupational requirement for applicants to have a personal commitment to the Christian faith. See the recruitment pack for more details.

Why INF?

INF UK has a small, supportive, connected team where ideas are welcomed and suggestions are encouraged. It is a real privilege to work with INF’s partners in Nepal, and a fantastic opportunity to learn about various projects and their delivery.

There is a genuine culture of learning and a real opportunity for development, especially at a unique phase of the charity’s long history as they work towards a new strategy.

INF places an emphasis on professional development and training to enable you to fulfil your role. They support employees in their desire to further their qualifications and careers, including offering opportunities to undertake training courses and attend conferences or events.

The charity offer agile working for all staff members which includes options for flexible working hours.

The charity’s other benefits include:

• Generous pension plan with employer contribution of 10%
• Option to buy extra annual leave
• Group Life Insurance for all employees

Please note that INF are unable to provide sponsorship for this position. All offers of employment are made subject to proof of eligibility to work in the UK and satisfactory employment screening, a basic DBS Check, and three references satisfactory to INF UK (including one reference from a church leader or someone able to speak to your Christian faith).

Interviews will be in Birmingham on Wednesday 23rd September and Thursday 24th September. 

If this sounds like the opportunity for the next phase of your career, then apply here, or contact Leanne or Jen at Charity Horizons for more information.

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief (save where a genuine occupational requirement applies, as set out above), gender, gender expression, political view, sexual orientation, medical condition and pregnancy.