Head of communications jobs

Are you a strategic and passionate legacy marketing professional ready to lead transformational change? Barnardo's is looking for a Senior Legacy Marketing Manager for a 12 month fixed term contract to shape and deliver a sector-leading legacy and in-memory giving programme. This is a unique opportunity to help secure the long-term future of our vital work with children and young people across the UK. 

Reporting to the Head of Individual Giving and Legacy Marketing, you will lead the development and implementation of Barnardo's Legacy Marketing Strategy, with a focus on growing the number of legacy pledgers and intenders, delivering exceptional stewardship, and embedding legacy giving across the organisation. 

You'll also play a key role in developing a long-term growth strategy for In Memory Giving, working closely with internal teams and external partners to deliver inspiring and engaging supporter experiences. 

 Key Responsibilities 

• Lead the development and delivery of a long-term Legacy Marketing Strategy to grow income from gifts in wills and in-memory giving. 

• Manage a team of legacy marketing professionals and oversee a budget of approximately £600k, with an income target of £240k. 

• Design and implement sector-leading stewardship journeys for legacy audiences. 

• Collaborate across fundraising, marketing, and supporter care teams to integrate legacy messaging and supporter journeys. 

• Work with internal teams and external agencies to deliver high-quality campaigns and supporter experiences. 

• Monitor trends in the legacy giving landscape and use insights to inform strategy and innovation. 

• Champion legacy giving across the organisation, building awareness and engagement internally. 

What We're Looking For 

• Proven experience in legacy marketing or a related fundraising discipline. 

• Strong strategic thinking and planning skills, with a track record of delivering growth. 

• Excellent communication and stakeholder engagement skills. 

• Experience managing budgets and working with external agencies. 

• A collaborative and proactive approach to leadership and team development. 

• Passion for Barnardo's mission and a commitment to delivering exceptional supporter experiences. 

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification and Job Description. This should be done with an understanding of the context of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Retail Field Manager - Wales

Location Cardiff

Weekly Hours3 7.5

Job Title: Retail Field Manager - Wales

Location: Cardiff

Salary: £40,429.00 per annum

Weekly Hours: 37.5

Reference: YMC1136472

Are you an experienced and dynamic leader with a passion for retail and community engagement? Do you thrive in a fast-paced, results-driven environment where you can inspire teams and make a tangible difference? If so, we have an exciting opportunity for you to join the YMCA as a Retail Field Manager.

The Role

As a Retail Field Manager, you will oversee a group of charity shops within your designated geographical area, with the goal of maximizing sales, income, and community impact. You’ll manage a team of Shop Managers and Van Drivers to achieve exceptional results. This is a key leadership role that combines strategic thinking with hands-on operational management, all while upholding the YMCA’s ethos, values, and behaviors.

What You’ll Be Doing

Income and Profit

• Conduct weekly store visits, identifying opportunities for improvement and implementing actionable plans to drive sales and profitability.
• Analyse store financial performance and develop tailored strategies to achieve targets.
• Maximize Gift Aid income and ensure compliance with YMCA and HMRC regulations.

Stock and Logistics

• Drive stock generation activities and collaborate with the Stock Manager to secure corporate donations.
• Ensure effective stock processing procedures to maximize sales while minimizing waste.
• Manage the day-to-day logistics of van crews and drivers, monitoring performance using the vehicle management system.

People Management

• Build and lead a motivated, high-performing team, fostering an inclusive and supportive work environment.
• Recruit, train, and develop Shop Managers, Van Drivers, and volunteers to achieve their full potential.
• Address employee relations matters fairly and in line with YMCA policies, working closely with HR to ensure consistency.

Community Engagement and Customer Experience

• Ensure shops are well-stocked, organized, and display a wide range of goods at competitive prices.
• Build strong relationships with local communities to drive stock generation, increase volunteering, and enhance shop visibility.
• Deliver exceptional customer service to donors, customers, and supporters, ensuring that every interaction reflects YMCA values.

Health & Safety and Property Management

• Ensure compliance with health and safety regulations in all stores, conducting regular risk assessments.
• Support stores with property-related matters, ensuring that maintenance issues are resolved promptly and efficiently.

IT and Technology

• Ensure that store teams are proficient in using available technology to optimize performance.
• Troubleshoot IT and technology issues, ensuring timely resolutions to minimize disruptions.

What We’re Looking For

We’re looking for a leader who is as passionate about retail as they are about making a difference in their community. To be successful in this role, you’ll need:

• Retail Expertise: Proven experience in managing multiple retail locations or a large-scale retail operation, with a strong track record of driving sales and profitability.
• Leadership Skills: The ability to inspire, motivate, and develop a diverse team, with excellent communication and interpersonal skills.
• Analytical Mindset: A data-driven approach to identifying opportunities and implementing solutions that improve performance.
• Community Focus: A passion for engaging with local communities to build relationships and enhance the YMCA’s impact.
• Organizational Skills: The ability to manage multiple priorities, meet deadlines, and maintain high standards across all areas of responsibility.
• Compliance Awareness: A thorough understanding of health and safety, property maintenance, and regulatory compliance within a retail environment.

Why Join Us?

At the YMCA, we are proud of our mission to create positive change in local communities. As a Retail Field Manager, you’ll play a pivotal role in helping us achieve our goals while also developing your own career in a supportive and rewarding environment.

In return for your dedication, we offer:

• A competitive salary of £40,429 per annum.
• The opportunity to lead and develop a team within a nationally recognized charity.
• A role that offers variety, challenge, and the chance to make a real impact.
• Access to training and development opportunities to help you grow in your role.
• The satisfaction of knowing your work directly contributes to supporting the YMCA’s mission of helping people reach their full potential.

How to Apply

If you’re ready to take the next step in your career and join an organization that values passion, professionalism, and community, we’d love to hear from you!

To apply, please send your CV.

Join us and be part of a team that’s making a difference—every single day.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds.  Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Community Fundraiser

(Maternity Cover – Temporary)

£29,217 per annum

37.5 hours per week

Predominantly Mon-Fri with some evening and weekend working

5 weeks holiday pay plus Bank Holidays, Pension Scheme, Staff referral scheme (earn extra pay every time you successfully refer someone), Employee Assistance Programme, including private GP access, Free roadside parking off site, Free DBS check.

Closing date for applicants: 15th September 2025

First interviews via Teams: 22nd September 2025

Second interviews: 1st October 2025

Would you like to work in a genuinely rewarding organisation?

Nottinghamshire Hospice lead the provision of compassionate, community palliative care to those who are dying in Nottingham and Nottinghamshire from a terminal or life limiting illness.  Our values are embedded throughout the organisation – Compassion, Trust and Ambition.

You’ll be responsible for developing and maintaining our growing community fundraising income stream by empowering and inspiring the community of Nottinghamshire to actively fundraise for Nottinghamshire Hospice.

Our focus is on giving supporters the tools and support to champion our organisation whilst having fun and making as much money as they can to support our patients.

The role will do this by focusing on;

· Increasing our presence and fundraising income from local communities.

· Growing and then maximising the income from supporters who choose to fundraise for Nottinghamshire Hospice.

· Storytelling and communicating the impact fundraising has on those we support

· Recruiting and supporting a team of volunteer community fundraisers.

· Recruiting event participants and supporting their fundraising activities and developing a Hospice events programme that focuses on return on investment.

This role requires an ambitious, self-motivated, and target-driven fundraiser who will form part of our vibrant and passionate fundraising team.

Salary: £31,000 FTE (approx £24,800 pro rata)

Hours: Part time - 28 hours per week 

Days and times: To be agreed

Contract: Fixed term - 2 years

Responsible to: Director of Resources

Location: 3 Chapel Court, 126 Church Road, Hayes UB3 2LW (map) - Age UK HHB operate a hybrid and flexible working policy on successful completion of induction

Closing Date: 12 noon on Monday 22nd September

Interviews: TBC

ACCESS TO A CAR AND A CLEAN FULL DRIVING LICENCE IS A REQUIREMENT OF THIS POSITION

At Age UK HHB we have a wide range of volunteers and volunteer roles that enable us to deliver our services and reach our service users. We could not do what we do without our fantastic volunteers and providing the right support and training enables both Age UK HHB and our volunteers to develop and grow.

Working across Age UK HHB you will lead on the delivery of our volunteer programme and will be responsible for the recruitment of new volunteers and the support of existing volunteers and stakeholders to maintain a positive volunteer experience.

We are looking for someone with good working knowledge of the volunteer sector combined with strong collaborative and communication skills to creatively deliver and drive our strategy to explore new volunteering opportunities across the organisation. 

We have one position for a Project Officer, or for the right candidate with relevant experience, a Senior Project Officer.

Hours: full time 37.5 hours per week

Contract: permanent (hybrid working)

Area: predominantly in the East of our region 

Could your next career move make a big impact on the environment?

This is an exciting opportunity to work in the Restoring Rivers & Catchments Team, developing and delivering a portfolio of physical enhancement projects on the ground. The Project Officer role is suitable for an experienced and knowledgeable individual to build on their existing skills, overseeing all stages of river and catchment enhancement projects; from conception to development, design and physical implementation. You can have practical impact and influence on the natural environment creating sustainable and healthy rivers for the future.

The role of a Project Officer

Whilst this role will predominantly be in the East of the region, you will need to be prepared to work all over the South East should the need arise. River enhancement projects will typically include weir removals, fish passage easements (such as rock ramps, nature-like bypasses or technical fish passes) and river re-naturalisation projects (such as habitat enhancements, reconnecting floodplains & palaeochannels, re-meandering, and backwater creation). Catchment management projects are likely to include wetland creation, Sustainable Drainage Systems (SuDS) and Natural Flood Management (NFM) measures. We would be interested to know about any experience you have in the above fields when you apply.

Using your freshwater expertise and proven ability, you will proactively lead on smaller and medium scale projects while working closely with other staff, external partners and stakeholders. You will work with the rest of the team, drawing on the experience of more seasoned staff to help your personal career progression and likewise overseeing Assistant Project Officer and imparting your knowledge onto them. Most importantly of all, you will support the whole team, your line manager and the wider organisation.

About you

For this role we are looking for someone who is:

• Able to put their understanding of freshwater aquatic ecosystems to use by designing, overseeing and delivering projects in this environment.
• Able to work across the catchment to support the development and funding of projects.
• A great communicator able to engage and work with multiple stakeholders.
• Happy and able to get involved with the practical hands on physical delivery of the project.

About us

Working at the South East Rivers Trust is rewarding, fulfilling and fast-paced. We are a fast growing Trust looking to expand what we are able to offer our communities, to understand their natural environment, including rare chalk streams, within the South East of England.

We collaborate with energy and professionalism, guided by our values of delivering high-quality work, using expertise and science, building strong relationships, and bringing positivity and integrity to everything we do. If this sounds like the right environment for you - we’d love to hear from you.

Please see our website for full details and job descriptions.

How to apply:

Please see our website for details on how to submit your application:

• a completed SERT Application for Employment form
• Equality and Diversity Monitoring Form (optional)

If you would like to discuss the position please visit our website. 

Please note: All applicants must have the right to work in the UK. We do not sponsor applicants from overseas.

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. Smart Works Bristol opened its doors in August 2025 for the first time for two days a week to welcome clients in person, and is now looking for a Service Delivery Assistant.

The Service Delivery Assistant will support the smooth running of the Smart Works Bristol service, creating a welcoming atmosphere for all clients, volunteers and visitors. Our team is friendly and professional, and we work closely together to make sure every client has an outstanding experience when they visit us.

To find out more and apply, please see the attached job pack and submit your application by 12 noon on Tuesday 9th September 2025.

We’re looking for a creative and results driven fundraiser to lead the growth of our individual donor and supporter base while delivering outstanding supporter experiences. You’ll play a central role in our fundraising efforts: leading multi-channel campaigns, strengthening donor relationships, and shaping the future of our Individual Giving strategy. 

This is an exciting opportunity to take ownership of a key fundraising programme with scope to innovate and grow. If you have proven experience running successful donor acquisition campaigns, strong project management and analytical skills, and a passion for breast cancer prevention, we’d love to hear from you! 

Why join us? 

• To be part of a fantastic supportive team. 

• Work for an organisation that values a positive and inclusive culture. 

• Fully remote working. 

• Competitive salary of £31,171 – £37,340 PA (depending on experience) 

• 29.5 Days Annual Leave Plus Bank Holidays. 

• Option for full time colleagues to compress hours and work a 9 day fortnight. 

• Healthcare cover and employee assistance programme. 

• Enhanced Sickness, Maternity and Paternity pay. 

• Great supportive culture with generous professional training and development programmes. 

• For full details see our recruitment pack 

Contract type

Fixed Term, 12 months

Location

Whittington

Hours

Part time (30 hours per week)

Annual salary

C1 £27,355.42 to C3 £30,308.00 - pro rata for part time hours

Review date

26/08/2025

Working closely with the Group HR Manager and the wider workforce, the HR Assistant will manage the employee lifecycle in the four areas of recruitment, onboarding, retention and offboarding. The HR Assistant will provide an encompassing HR service throughout every stage of the employee’s experience throughout their employment life cycle. This will ensure that managers and employees are equipped with best practice to foster a high-performance culture and support Organisational Development throughout.

Qualifications

Desirable

·Level 3 CIPD qualification

·CIPD membership

Knowledge and experience

Essential

·Experience of recruitment and onboarding

·Experience of using a HR information system

·Strong proven background in administration

·Experience working with confidential and sensitive information

·Experience in an HR administrative or support role

Desirable

·Experience of working in a healthcare, charity or not-for-profit setting

·Experience of meeting standards for a regulatory body e.g. Care Quality Commission

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Strong administrative and organisational skills

·Good understanding of HR processes and best practice

·Familiarity with employment legislation and GDPR compliance

·Ability to maintain accurate records and documentation

·Confident communication skills, both written and verbal

·Understanding of confidentiality, discretion, and safeguarding

·Strong attention to detail

·Reliable and flexible with a proactive approach

Personal Attributes

·Empathetic

·Team player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

Reporting to the Finance Manager, the Finance Assistant will assist all aspects of the finance function. This role will include purchase ledger, processing expenses, processing credit card transactions, managing purchase orders, cash book entries and general administration duties. In addition to this, you will support the Finance Team, maintaining an efficient and accurate finance function within The Children’s Trust.

This role is not open to sponsorship.

Duties and Responsibilities

• Expenses processing and payments
• Credit card processing and reconciliation
• Assisting with the Purchase Ledger Function (Holiday cover only)
• Reconciling supplier statements
• Assist Fundraising Finance Lead with Fundraising daily banking and processing (Two days per week and holiday cover)
• Raising Fundraising invoices
• Monitoring the accounts inbox and supporting suppliers with any queries (Holiday cover only)
• Responding to queries and requests from other staff members within the organisation
• Cash book postings onto finance system
• Month-end journals
• Manage the paper filing
• Answering the telephone
• General bookkeeping and administrative duties
• Manage and monitor capex spend (monthly)
• Manage and maintain PO accrual and Invoice approvals
• Petty cash
• Assist in preparing year end accounts and with help, deal with auditor queries
• Help cover other areas of the finance team especially during busy periods
• Restrictions will apply on annual leave over year end and audit periods annually

 Management of self and others

• Develop and maintain strong relationships with key internal stakeholders including all budget holders.

Education

• AAT part-qualified

Experience

• Experience in an office role ideally within accounts
• Microsoft Office skills
• Experience of working within a non-profit setting

 Skills & Knowledge

• Well organised, prioritising and working within key deadlines in a fast-paced environment.
• Ability to work thoroughly, methodically with an excellent attention to detail.
• Work collaboratively with other members of the team as well as key stakeholders across the group.
• Have the natural ability and enjoy building and maintaining strong working relationships.
• Excel within a team environment as well being able to work autonomously when required.
• Proactive in looking for ways to improve processes and have the initiative to put them forward and where possible into practice.
• Intermediate Excel skills
• Competent writing and reporting skills
• Previous experience of accounting software packages
• Actively seek ways to enhance knowledge and improve performance.
• An understanding of the voluntary sector

Personal Qualities

• Commitment to the vision and values of The Children’s Trust.
• Flexible and ‘can do’ attitude to competing commitments in workload.
• Highly motivated and reliable.
• Ability to cope working in a demanding environment.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

Brief role description:

The Employment Advisor (Community) North-West will support the following individuals in sourcing employment, training, vocational and/or educational opportunities:

• ​Early Service Leavers (ESLs) registered on CTP FHP
• ​Med Discharge requiring additional employment support.
• ​“At Risk”2 Employment Support Programme (ESP) Service Leavers (SLs).
• ​“At Risk” Core Resettlement Programme (CRP) Service Leavers (SLs).​

​

​The Employment Advisor (Community) will do this by providing employment & job finding support,​

access to wider support agencies and, when required, individual needs assessments.​

​

​Interested? Want to know more about the Charity? Check out our website

​

Eager to know more the role? Have a look at the Job Description attached.

​

​What’s in it for you? Check out the Benefits sheet attached.

​

Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date ​Friday, 12 September 2025

​

​Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

​

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

​

​We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.​

Are you passionate about reducing health inequalities and improving access to vital health services? Join BHA For Equality as a Community Engagement and Development Lead and help transform health outcomes for ethnic minoritised communities across Coventry.

Location: Coventry
Hours: 14 hours per week
Contract: Initially until end of September 2027

Salary: SCP 23 - 25, £33,366 - £35,235 per annum full time equivalent. Actual: Pro rata salary £13,346.40 - £14,094 for 14 hours per week contract. 

We're seeking a dedicated professional to coordinate and deliver community engagement activities that increase awareness of Tuberculosis (TB), Hepatitis B, HIV, and sexual health. You'll work directly with ethnic minoritised communities to increase awareness and improve uptake of vaccination, screening and treatment services.

What You'll Do

• Lead community engagement initiatives and health promotion interventions
• Develop strong relationships with community groups and healthcare partners
• Develop culturally sensitive information and resources including social media content, and promotional materials
• Deliver both one-to-one and group interventions tailored to community needs

Benefits of working with BHA:

• 25 days annual leave plus bank holidays pro rata
• Employee Assistant programme (includes income protection)
• Enhanced maternity and paternity pay
• Cycle to work scheme
• Enhanced occupational sick pay
• Flexible working
• Comprehensive training and professional development opportunities
• Supportive supervision and team environment

If you would like more information about the post, please contact Agatha Devlin to arrange an informal telephone discussion.

You can apply by completing the Application Form on our website. Your application MUST DETAIL how you meet the points asked for in the person specification.

The closing date for receipt of applications is midnight 24th September 2025.

Interviews will be held during the week commencing the 6th October 2025.

Due to the nature of this post, an enhanced Disclosure & Barring Service search will be conducted on the successful applicant.

About the role

This is a fantastic opportunity for an experienced and strong Administrator, preferably with HR recruitment and administrative experience; to support our newly formed people-oriented team. This is a key role within Women and Girls Network (WGN) and requires someone with sound experience of working within a multidisciplinary team within the charity sector. You must have a keen interest in the HR field and keen to progress on this career path.

This is an exciting opportunity to develop and shape the future of WGN’s Human Resources function work and focus so it remains aligned with our principles and approach in an ever-evolving landscape. To make an impact on the candidate experience as well as other stakeholders.

This role is offered on a part-time basis (28 hours / 4 days per week) and will involve working from WGN’s Vauxhall office for a minimum of two days per week. Depending on service and organisational requirements, there may also be a need to work at one of our community-based offices in West London or additional days at the Vauxhall office.

Interviews are expected to take place in person at WGN's Vauxhall office. 

About you

Ideally you will have some understanding about working within the charity / not-for-profit sector and will be looking for an opportunity to contribute to our shared commitment of working towards the eradication of violence against women and girls and challenging inequality.

About us

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.

Join us and be part of a team that values your well-being, growth, and contribution.

Benefits

At WGN, we are committed to supporting our employees' well-being, professional growth, and work-life balance. Our comprehensive benefits package includes:

Financial Benefits

• Bike Loan Scheme – Provided by Green Commute Initiative
• Pension Scheme – Enrolment into Aviva pension scheme from day one
• Charity Worker Discounts – Access to exclusive discounts
• Death in Service Benefit – Life assurance, including Virtual GP access and additional services

Health & Wellbeing Benefits

• Eye Care Support – Contribution towards eye tests and glasses for VDU users
• Enhanced Sick Pay – Based on length of service
• Employee Assistance Programme – 24/7 confidential support
• Clinical Supervision – For clinical and frontline roles
• Specialist Counselling – Up to six sessions for staff who are survivors of sexual violence
• Sanitary Products – Available at all WGN sites
• Hot Drinks – Provided at every site

Leave & Work-Life Balance

• Annual Leave – 25 days plus public holidays and 3 closure days in December (pro-rata)
• Birthday Leave – A day off to celebrate your birthday
• Enhanced Maternity & Adoption Leave – Support for growing families
• Unpaid Leave – Available for exceptional circumstances
• Flexible Working – Right to request flexible hours or patterns
• Hybrid Working – Balance between office and home working

Learning & Development

• Specialist Training & CPD – Ongoing development opportunities with accredited training
• Regular Supervision – One-to-one support from line managers

Exemption

WGN is an equal opportunities employer. 

The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.

Salary: £42,697.67 per annum (plus a company car)

Location: Home based – with travel

Contract: Permanent

Hours: Full time - 37.5 per week

Closing date: Thursday the 11th of September at 11:30pm

Please note we are looking to interview week commencing the 15th of September

Are you an inspiring and strategic-focused person with a proven track record of managing and inspiring high-performance teams? If this sounds like you then join us as an Area Manager managing Shelter furniture shops in North England and Scotland working to end the housing emergency.

About the role

The role as Area Manager will be working to develop the best Furniture shops in Glasgow, Preston, Sunderland and Birmingham, these are run by our exceptional Community Shop Managers. It will involve working with other areas of our Income Generation Directorate where this role sits within the organisation. As Area Manager you will have responsibility to organise and oversee operations for the stores in your area. You will need to recruit, develop and lead a diverse team of managers and volunteers who share our passion to end bad housing and homelessness to become a high-performing team.

An active encouragement and desire to raise as much money toward Shelter’s cause is important, as well as ensuring that there is a vibrant shop environment in the shops you will oversee for our donors, volunteers and staff. You will also ensure that all products sold in our shops are compliant with legislation and processed in a way that gives a maximum return for donations and be accountable for agreeing and exceeding our targets.

About you

We are looking for someone located in the North of England or Central Scotland to fulfil this position. You will need to be an impressive leader who can demonstrate how you have motivated teams beyond expectations, you will also be experienced in recruiting and developing diverse teams and managing operations from a distance. An excellent communicator, both verbal and written, with strong customer service, financial and operations planning skills, you will also be able to manage a varied workload and to prioritise tasks effectively.

Impressive organisational, interpersonal and relationship-building abilities are also vital, while previous experience of managing multiple charity retail units and a passion for - and ethos of - Shelter and enthusiasm for the vision and values of the organisation would be an advantage.

Key knowledge, skills and experience required for the role are:

• Working and ensuring others work to agreed budgets and targets

• Experience of using EPOS systems

• Knowledge of the customer journey

• Excellent customer service

• Confident in decision making and creative problem solving

• Ability to manage challenging situations in a calm and appropriate manner

• Ability to manage day to day relationships with others and encourage teamwork

• Displays a positive and friendly attitude

• Ability to build rapport with all stakeholders in order to achieve best outcomes

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

This role sits within the Income Generation directorate within the Retail team at Shelter. You will work alongside our other Area Managers and report into the Head of retail, along with the Community Shop Managers of the shops you oversee who will report into you.

How to apply 

Please submit your CV along with a supporting statement. In the supporting statement, please give relevant examples in line with the role responsibilities of how you meet the criteria in the 'About you' section of the job description, following the STAR format. Please also demonstrate how you address the following Shelter behaviour in your answers.

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Title: Human Resources Lead.

Reports to: Head of Operations.

Responsible for: No direct reports at this time.

Employer: Norfolk Rivers Trust (NRT).

Location: Office at Bayfield near Holt with opportunity for flexible working. However, it is important that the role holder is able to build culture and employee experience and be demonstrably participative in office life and organisational culture development. Visits across Norfolk and surrounding catchments with mileage expenses £0.45 per mile.

Job term:  This is a permanent 0.6 FTE position. The appointment is subject to a six-month probationary period.

Hours of work: 22.5 hours over a minimum of three days between Monday and Friday. Occasional evening or weekend work may be required, for which time off in lieu can be taken. No overtime will be paid.

Annual leave entitlement: 25 days plus public holidays (pro rata for part time).

Salary: £36,874.00 - £41,019.00 (0.6 FTE) dependant on experience.

Pension: NRT offers a contributory pension scheme and will pay 9% of salary subject to 6% employee contribution.

Driving licence and vehicle: All applicants must have a full driving licence and access to their own transport with business insurance.

Right to work in UK: All applicants must have the right to work in the UK.​

About the HR Lead role

As Norfolk Rivers Trust’s first dedicated HR professional, the HR Lead will play a pivotal role in shaping and implementing effective people practices that align with the organisation’s culture, values, and strategic objectives. Collaborating closely with the Senior Management Team and Line Managers, the HR Lead will offer expert guidance and operational support across the entire employee lifecycle.

This standalone, hands-on position requires a proactive self-starter who is confident in establishing new processes and adaptable to the needs of a small but growing organisation. The role is diverse and dynamic, ranging from advising managers on complex employee matters, enhancing recruitment practices, updating policies, to leading wellbeing initiatives.

Above all, the HR Lead will be instrumental in nurturing the Trust’s positive, values-driven culture, making it an exceptional place to work. Acting as the central point of contact for all people related matters, the HR Lead will also support the Senior Management Team in developing and delivering a long-term people strategy.

Although standalone, access to an external professional HR sounding board, HR advice and link to employment law advice will be available.

Key duties and responsibilities

HR Policy and Compliance

• Develop, implement, monitor and maintain HR policies and procedures ensuring they comply with employment legislation and reflect best practice. 

• Ensure policies are communicated clearly and are accessible to all staff. 

• Regularly review policies to ensure alignment with the culture and strategic direction of the Trust. 

Employee Relations

• Provide guidance to managers on a range of employee relations matters including absence management, performance concerns, disciplinary and grievance processes, flexible working, and annual leave. 

• Ensure processes are legally compliant, fair, and consistent.

• Coordinate complex or sensitive employee relations casework in collaboration with line managers and external advisors where appropriate.

Line Manager Support

• Act as a key advisor to line managers, providing coaching, tools and resources to help them manage their teams effectively.

• Deliver training and guidance on key HR topics (e.g. performance management, recruitment best practice, probation and employee wellbeing).

Recruitment and Onboarding

• Manage the recruitment process, reviewing job descriptions, advertising vacancies, shortlisting applications, overseeing interview process.

• Ensure inclusive and equitable recruitment practices are followed. 

• Manage new starter onboarding, ensuring new starters have a positive and structured induction experience.

Employee Lifecycle Administration

• Oversee all HR administration, including issuing contracts, processing changes to employment and managing leavers. 

• Maintain accurate and up to date HR records and use NRT’s HR database to ensure compliance with data protection and GDPR requirements.

Performance and Development

• Coordinate the performance review process (including appraisal, probation and the annual staff survey), providing support to managers to ensure a consistent approach. 

• Develop and support the implementation of learning and development policy and initiatives, including career development plans and staff skills audits.

Systems and Payroll

· Implement and maintain a HR management system.

• Liaise with the Finance team to ensure accurate and timely payroll processing, including salary changes, benefits and statutory deductions to administer payroll and payroll records.

 HR Data and Reporting

• Produce HR data and reports (e.g. staff turnover, absence, diversity data) to feed into the management team and use data to make recommendations regarding future practice.

• Use HR data to identify trends and make recommendations for improving people management practices. 

Strategic HR Support

• Participate in the implementation of specific projects, procedures, and guidelines to help align the workforce with the strategic goals of the organisation (e.g. workforce planning, reward, and staff engagement). 

• Promote and drive delivery of the Trust’s equity, diversity, and inclusion priorities, through advice monitoring and collaboration. 

• Work with Senior Management Team to contribute to and drive HR strategy development and implementation, including reward strategy, recruitment and selection strategies, talent and succession planning, alignment between HR strategy and business goals, supporting change management processes.

Health, Safety and Wellbeing

• Collaborate with designated health and safety leads to develop and implement systems and procedures to create a safe working environment, drawing on specialist advice as appropriate.

• Ensure HR-related policies and processes reflect the organisation’s duty of care to staff, including wellbeing initiatives and support systems. 

Other

• Other duties as necessary.
• Clear commitment to the vision and values of Norfolk Rivers Trust.

Employee benefits:

Employee assistance programme.

Free eye test and support with cost of glasses.

Enhanced leave policies including maternity, paternity and sickness.

Excellent pension scheme.

Flexible working opportunities.

Application process

To apply, please send your completed Job Application Form, Equal Opportunities Monitoring Information Form and a covering letter/email to by 9.00 on Monday 29th September 2025.

Interviews will take place on Monday 6th October or Tuesday 7th October in person or on Teams.

Second interviews will take place the week commencing Monday 13th October in person.