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ReachOut is a national youth development charity and a strategic partner for schools. Through collective mentoring and engaging activities, we build socio-emotional skills that transform outcomes for young people constrained by circumstance.
Our Youth Development Leads are the heart of our programme delivery and facilitate high quality and impactful sessions for our young people. Reporting to the Programmes and Impact Manager, you’ll work with autonomy to manage your school partners, develop your team of volunteer mentors and collaborate across our ambitious delivery team with a focus on evidence based continuous improvement.
Designed as a two-year experience for graduates and early-career professionals ready to take on real responsibility from day one. You’ll build the skills, confidence and experience to thrive in leadership roles across charities, education, social impact and beyond.
Contract: Permanent, part-time (0.8FTE) with a probationary period of 6 months
Salary: £26,227.50 pro rata (£20,982 for 0.8 FTE) in line with the real living wage
Location: Manchester
Hours: 30 hours per week, Tuesday – Friday
Annual Leave: 29 days plus bank holidays pro rata (23 days for 0.8 FTE) with a maximum of 4 days to be taken in school term time
Application Deadline
For the full description, person specification, and background information, please download the Recruitment Pack found below or on our website.
About the role
You’ll be responsible for the day-to-day contact with healthcare professionals and NHS Trusts so that breast cancer patients get the right support at the right time. Here for You provides people diagnosed with breast cancer personalised and timely access to all of Breast Cancer Now’s trusted information and specialist support via a single healthcare professional referral.
You’ll build and enhance the relationships we have with NHS Trusts and healthcare professionals so that the referral route to Breast Cancer Now is integrated into their processes and procedures. You’ll also work with colleagues across the support and influencing directorate, as well as contributing to our monthly reporting.
About you
We’re looking for someone with excellent communication and presentation skills, who is comfortable with multi-tasking and being proactive. You’ll be highly organised, with the ability to adapt to changing circumstances.
You’ll be experienced in building positive relationships with colleagues and external partners alike.
Job description and benefits
The job description and our attractive benefits are available for you to download.
Primary location of role and hybrid working
This role can be primarily based in our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.
The salary range is:
£28,000 to £29,000 per annum if Sheffield based
£30,00 to £31,000 per annum if London based
When applying
We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
Closing date: Friday 3 July 2026, 09.00am
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Interview date: Tuesday 21 July 2026
We are seeking an organised and proactive Philanthropy and Development Administrator to support the College’s fundraising, donor engagement and development activities.
Working closely with the Head of Development and wider team, you will provide administrative and operational support across a range of activities, including donor stewardship, fundraising campaigns, CRM management, funding programmes and the College’s Global CARE initiative, which helps address healthcare inequalities worldwide through improved access to safe surgery and patient care.
This is a varied role supporting a wide range of development activities across the College. It provides an opportunity to develop experience in fundraising, donor engagement, stewardship, communications and administration within a busy and collaborative team.
The role is based in Edinburgh with flexibility for hybrid working. Occasional travel and out-of-hours working may be required to support events and College activities.
You will be a highly organised and detail-oriented individual with excellent communication and interpersonal skills. Educated to Higher/A-Level, HNC or equivalent level, you will have experience in an administrative or support role and be confident managing multiple priorities while maintaining a high level of accuracy.
You will be proficient in Microsoft Office applications and able to work collaboratively as part of a team. An interest in philanthropy, fundraising or the charitable sector would be advantageous, although prior experience is not essential.
This role may particularly appeal to individuals looking to develop a career in fundraising, philanthropy or stakeholder engagement, as well as those seeking to apply their administrative skills within a purpose-driven organisation.
To be a strong voice for our family of members, developing their careers, upholding standards, and promoting patient safety globally.
Do you enjoy helping people, keeping things organised and making a real difference every day? We're looking for a friendly, organised and proactive person to join our Resource Centre team.
This is a varied and rewarding role supporting people who are blind, partially sighted, Deaf, hard of hearing and deafblind. You'll be at the heart of a busy service, helping to coordinate appointments, equipment, enquiries, stock and administration, ensuring people receive the support they need when they need it.
No two days are quite the same. One day you might be arranging equipment orders and managing stock, the next supporting visitors, coordinating appointments or helping a colleague source equipment or information quickly. If you enjoy variety, working with people and being part of a supportive team, we'd love to hear from you.
The role is designed to offer flexibility and would particularly suit someone looking for school-friendly hours or a better work-life balance.
What you'll be doing
· Supporting the day-to-day running of our busy Resource Centre
· Responding to enquiries by phone, email and in person
· Helping people access information, equipment and services
· Coordinating appointments, bookings and communications
· Organising equipment orders, stock records and repairs
· Supporting equipment preparation and administration
· Maintaining accurate records and databases
· Assisting with reporting, auditing and information gathering
· Welcoming visitors, volunteers and colleagues to the Resource Centre
· Working closely with the Resource Centre Manager and wider Charity Services Team
What we're looking for:
You may come from an administration, customer service, retail, healthcare, education, charity or community services background.
Most importantly, you'll be someone who:
· Is highly organised with excellent attention to detail
· Enjoys helping people and providing great customer service
· Communicates confidently and professionally
· Is comfortable using Microsoft Office, particularly Excel, and databases
· Can manage a varied workload and prioritise effectively
· Has a practical, positive and flexible approach
· Works well both independently and as part of a team
It would be an advantage if you have experience of stock management, ordering processes, working with volunteers or supporting people with disabilities or sensory loss, but this isn't essential.
Why join us?
This is more than an administration role. It's an opportunity to help people maintain their independence, confidence and connection to the world around them.
You'll be joining a friendly, supportive team where your skills, kindness and organisation will make a genuine difference to people's lives every day.
Hours
25 hours per week, typically worked between 9.00am and 2.00pm, Monday to Friday, with flexibility around how these hours are worked.
Interested?
If you're looking for a flexible role where you can use your organisational skills to support people and make a meaningful contribution to your community, we'd love to hear from you.
Support & enable people who are Deaf, hard of hearing, blind, partially sighted & deafblind to lead independent lives.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Administrative Officer
Location: Ilford Redbridge IG1
Salary: £15 per hour
Contract: Part-time – 12 months contract with possibility to renew
Reporting to: Operations Manager / Director
Join Our Team and Help Empower Women
Are you a highly organised administrator who is passionate about making a difference in the lives of women and their communities?
We are looking for an enthusiastic and proactive Administrative Officer to join our growing team. This is an exciting opportunity to play a vital role in supporting the smooth day-to-day running of our women’s support group while contributing to programmes and services that empower women, reduce inequalities, and strengthen communities.
As an Administrative Officer, you will provide essential administrative, operational, and programme support, helping ensure that our services are delivered efficiently and effectively.
About Us
Adanna Women’s Support Group is committed to supporting, empowering, and advocating for women from diverse backgrounds. Through our programmes, events, training, and community engagement activities, we help minority ethnic women build confidence, develop skills, improve wellbeing, and access opportunities.
Our work is driven by compassion, inclusion, and a commitment to creating positive social change.
About the Role
This varied and rewarding role will see you supporting a range of administrative, operational, and communication activities across the organisation.
You will be responsible for maintaining records, coordinating meetings, supporting programme delivery, responding to enquiries, assisting with event administration, and helping to ensure our team, volunteers, and beneficiaries receive excellent support.
No two days are the same, making this role ideal for someone who enjoys variety, takes initiative, and thrives in a small but busy environment.
Key Responsibilities
Administration & Operations
Programme & Event Support
Stakeholder & Volunteer Support
About You
We are looking for someone who is:
Essential Requirements
Desirable Requirements
Why Work With Us?
Safeguarding
AWSG is committed to safeguarding and promoting the welfare of women, children, and vulnerable adults. Successful applicants will be expected to share this commitment and will be subject to appropriate background checks.
Equality, Diversity & Inclusion
We are committed to building a diverse workforce and creating an inclusive environment where everyone feels valued and respected. We welcome applications from people of all backgrounds, communities, and experiences.
Note on Equality: Adanna Women’s Support group is an equal opportunities employer. Due to the nature of our work and the vulnerable women we support, this post may be subject to an Occupational Requirement under the Equality Act 2010.
How to Apply
Please submit:
Closing Date: rolling recruitment – the applications window will close once a suitable candidate is found
We reserve the right to close this vacancy early if we receive a high volume of applications.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Are you looking for an exciting and new challenge? Are you passionate about supporting children, young people and families? If so, look no further!
Are you passionate about helping children, young people, and families achieve positive change? We are looking for a compassionate and motivated Administrative Worker to join our team. This role is ideal for someone who enjoys working with Children young people and families, thrives in a collaborative environment, and is committed to safeguarding and improving outcomes for children.
We are seeking a part time, Administration Assistant to work across our Best Start Family Hubs within Sandwell. This is a fantastic opportunity to become part of a passionate and committed team and be an active member of the wider Best Start Family Hub Network.
This role is ideal for someone who enjoys working with Children young people and families, thrives in a collaborative environment, and is committed to safeguarding and improving outcomes for children.
Car driver is preferred due to travelling across the whole of Sandwell when cover maybe needed.
Working pattern:
Monday to Friday with flexibility required for occasional evening and weekend work to meet the needs of the service.
Some key activities/objectives include:
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
Benefits
Workplace Offer: What it means for you
Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.
Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)
*T&C's apply based on contract
About Barnardo's
We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.
Our basis and values
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In a fast-changing church and mission landscape, OMF International (UK) aims to become a centre for sharing the good news of Jesus with East Asia’s peoples in, to and from the UK. The UK is not just a place where missionaries are sent from; it is also a context into which missionaries are being received and where intercultural ministry is being carried out.
The Executive Assistant & National Office Lead will play a key role in providing high-level administrative and executive support to the UK National Director, coordinating ministry events and helping the UK National Office operate as a welcoming, safe and effective base for OMF UK’s mission. The successful applicant will have an opportunity to use their administrative, interpersonal and practical coordination skills to equip the UK Leadership Team, support the National Director and strengthen the day-to-day operation of the National Office. As well as being an efficient administrator with excellent attention to detail, the ideal candidate will demonstrate strong interpersonal skills and be able to communicate professionally and sensitively with a range of people.
There is an Occupational Requirement for the jobholder to be a practising Christian, an active member of a local church, able to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement.
The client requests no contact from agencies or media sales.
Camden Disability Action (CDA) is looking for a friendly Digital Champion to support Disabled people to access technology and online services. We are looking for someone with lived experience of disability or a long-term health condition, who feels comfortable using everyday digital devices and explaining them in a patient and accessible way.You must be a Disabled person and/or have a long-term health condition to apply for this role.
This role is all about digital inclusion, helping to remove barriers to technology, and ensuring Disabled people can access the digital world in ways that work for them.
As a Digital Champion, you will work closely with the Digital Inclusion Lead and Volunteers to deliver digital skills sessions twice a week. You will use both digital knowledge and excellent people skills to support Disabled adults to use everyday devices, such as smartphones, laptops and tablets. Outside the delivery of sessions, you will carry out light administration tasks and contribute to occasional digital events with partner organisations.
This is a rewarding opportunity to make a difference to people’s lives in an increasingly digital world. Strong listening and communication skills are essential, along with a commitment to digital inclusion and the social model of disability.
Due to the nature of the Digital Champion role and in-person digital skills sessions, the post is office-based and cannot be carried out remotely. The contract is part-time, 9 hours a week across two days - Mondays’ and Wednesdays. The contract is currently for 12 months, and any continuation will be dependent on funding.
CDA is committed to building a diverse, inclusive, and equitable workplace that reflects the communities we serve. We particularly welcome applications from Disabled people who are also from Black, Asian and other minoritised communities, LGBTQ+ people, and others who are underrepresented in the charity sector and leadership roles. We are also open to considering flexible working arrangements, including job shares, where this can support the successful delivery of the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Pursuing Independent Paths
PiP works in Westminster and Kensington and Chelsea communities to support adults with learning disabilities and autism to achieve their potential, move towards independence and live their best lives. PiP is a growing charity based in North Kensington that empowers adults with learning disabilities and autism to achieve independence and fulfil their ambitions.
The Role
The Office Manager role is vital for our organisation and forms a key part of our team by supporting organisational effectiveness, enabling us to be responsive to our students, staff and families and deliver high-quality services in a safe and well-managed environment.
We are looking for someone with proven experience in administration across four key areas:
We need someone who is organised, able to work across a number of areas, can take initiative, enjoys being part of a friendly supportive and who wants to make a difference at a charity working to support some of society’s most vulnerable people. If you want to be part of a supportive and ambitious organisation where there will be opportunities for personal and professional development and growth, this role is for you.
What We Offer:
How to Apply
Please read the candidate pack carefully, to be considered for the role, you will need to send a Cover Letter of no more than 2 pages of A4 explaining why you would be suitable for the job and a CV.
Applications close on Friday 3rd July. We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.
Empowering adults with learning disabilities to achieve their ambitions.

The client requests no contact from agencies or media sales.
Job Title - Member Services Team Assistant
Contract - Permanent
Hours - 17.5 hours per week
Salary - £13,468 per annum (£26,936 FTE)
Location - Coram Campus, London - Hybrid of office and home working
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About CoramBAAF
CoramBAAF is the UK’s leading membership organisation for professionals working across adoption, fostering and kinship care. We provide information, best practice guidance, advice, training and resources to support our members and influence policy to improve outcomes for children and young people.
Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.
Our 600+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the multidisciplinary nature of our work.
Together, our members make up the largest network of organisations and individuals involved with children in their journey through the care system.
About the role
CoramBAAF’s membership is central to the organisation’s aims and activities. The Member Services Team provides a comprehensive service to corporate members and customers in all four nations of the UK. The team manages and tracks member renewals, enrols new members, implements recruitment and retention strategies, co-ordinates service delivery to members and handles a wide range of membership enquiries.
The team is also responsible for the licensing of CoramBAAF’s health and social work report forms, essential to practice in adoption, fostering, kinship care and other substitute care UK-wide. Activities to support the licence scheme include managing and tracking licence renewals, coordinating the release of new and updated forms, enrolling new licence holders and handling a wide range of queries.
The Member Services Team Assistant will provide administrative assistance to the Member Services Team, including both membership and the forms licence scheme. Key activities include: monitoring the Membership and Licences inboxes; responding to general enquiries and directing service-specific or more complex enquiries to the appropriate colleague/team; maintaining and updating member/customer records in the CRM database; helping members to set up website accounts and resolving access issues; and assisting with payment chasing of membership and licence invoices.
If you have good customer service skills, an excellent eye for detail and are keen to be part of a busy team at the heart of CoramBAAF’s activities and services then we would like to hear from you!
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 13th July 2026 at 12pm
Interview Date: Week commencing 20th July 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
London HQ (with 1–2 days remote)
Full time, 37.5 hours per week
About The Earthshot Prize
The Earthshot Prize is one of the world’s most ambitious environmental awards, built on a simple idea: urgency plus optimism leads to action. Inspired by President John F. Kennedy’s moonshot challenge, we are driving a decade of solutions to repair the planet.
Each year we identify and support 15 global finalists working across five key areas: Clean Our Air, Fix Our Climate, Revive Our Oceans, Build a Waste-Free World, and Protect and Restore Nature. Five winners receive £1 million each to scale their work, supported by a global network of partners, innovators, and funders.
The opportunity
We’re looking for a highly organised and proactive Partnerships Co-ordinator to join our Partnerships Team. This is a fantastic opportunity to play a key role supporting our Founding Partners, a group of major strategic partners who provide funding, expertise, and networks to power our work.
You’ll support the full lifecycle of partner engagement, from grant administration and reporting through to communications, events, and onboarding new partners. It’s a varied role offering exposure to senior stakeholders and the opportunity to contribute meaningfully to our mission.
What you’ll be doing
What we’re looking for
Desirable
Benefits
Driving a decade of action for the planet. Urgency + Optimism = Action.
The client requests no contact from agencies or media sales.
About the role
As campaign project coordinator, you’ll play a key role in supporting the delivery of Breast Cancer Now’s ambitious £60m philanthropic campaign. Working closely with the Head of Campaign, Director of High Value Partnerships & Campaign, Campaign Board and wider team, you’ll ensure activity is well coordinated, organised and progressing as planned. You’ll help manage campaign processes, support governance structures, and keep stakeholders informed through clear communication, reporting and documentation.
This role sits within the engagement directorate, which is responsible for growing awareness, trust and engagement to inspire people to give their time, money and voice. You’ll contribute to one of our most important priorities - helping grow income and impact so we can fund vital research, provide support, and drive change for people affected by breast cancer. It’s an exciting opportunity to be part of a high-value, high-impact campaign that will help shape our future.
About you
You’re highly organised, proactive and detail-oriented, with a natural ability to keep multiple workstreams running smoothly. You enjoy bringing structure to complex projects, coordinating meetings and actions, and ensuring nothing falls through the cracks. With strong administrative and project support skills, you’re confident managing documentation, tracking progress and supporting stakeholders at all levels.
You’re also a great communicator and team player, keen to learn and grow within a fast-paced fundraising environment. Motivated by purpose, you’re excited by the opportunity to contribute to an ambitious campaign that will make a real difference for people affected by breast cancer - helping us move closer to a future where everyone diagnosed lives and is supported to live well.
Job description and benefits
The job description [DC1] and our attractive benefits are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
The salary range is: £29,000 - £32,000 London based
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date Wednesday 1 July 2026 9am
Interview date week commencing 13 July 2026
Location: Remote (based in England, Scotland and Wales with occasional travel).
Salary: £25,360 - £28,665 pro rata (£20,288 - £22,932 actual)
Hours of work: 28 hours a week (4 days)
Contract type: Permanent
Why work for Kids Matter?
About us
Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The Support & Training Coordinator role involves:
About you
Do you have strong organisational and administrative skills? Can you work confidently with systems, databases, and digital tools? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
Please see the job pack for more details on the role and application process.
How to Apply
You can apply for the Support & Training Coordinator position by completing a copy of our online application form.
The deadline for applications is 13th July at 9am. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you have any questions, please refer to our recruitment FAQs document. If you would like any application and interview support or you need any reasonable adjustments throughout the application process, please contact Katie Washington (HR & Systems Manager).
We exist to reduce the impact of poverty on children in need across the UK.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £16,200 p.a. (based on £27,000 FTE)
Main Duties & Responsibilities
The IT team supports the Hospice by delivering reliable, responsive technical services to staff, our retail shops, and the systems that help care for patients. In a small hospice environment, this role works closely with the on‑site Head of IT and Systems and is a key, visible part of day‑to‑day service delivery.
The IT support technician will play an important role in providing hands‑on technical support and helping to maintain the hospice’s IT infrastructure. This includes supporting clinical and administrative systems, resolving technical issues, and assisting with small projects and improvement activities.
You will be responsible for:
· Providing technical support to end-users, resolving hardware and software issues.
· Providing administrative and end user support for the following services Microsoft 365 suite (e.g. SharePoint, OneDrive, Exchange, Intune)
· Assisting in the deployment, configuration, and maintenance of IT equipment.
· Configuring and maintaining network infrastructure, including routers, switches, firewalls, and wireless access points.
· Administering servers, including installation, configuration, decommissions, and maintenance of operating systems and server applications.
· Managing user accounts, permissions, and access control.
· Installing, configuring, and updating software applications and operating systems.
· Conducting software license management and ensure compliance.
· Collaboration with Head of IT & Systems, and Heads of Department to plan and improve IT projects.
· Assessing and recommending hardware and software upgrades based on organisational needs and technological advancements.
· Staying informed about cybersecurity trends and proactively address potential vulnerabilities.
· Maintaining accurate and up-to-date documentation of IT systems, configurations, and procedures.
· Creating user guides and documentation to assist end-users in resolving common issues.
· Providing training to end-users on IT systems and best practices.
· Liaising with IT vendors for support and warranty services.
· Being available for critical out-of-hour calls.
· Responding promptly to IT emergencies, such as system outages or security incidents.
Qualifications, Skills, Experience, Knowledge & Approach
· Experienced in troubleshooting IT issues from desktops / laptops; Windows 10,11 all the way through to printers and AV equipment.
· Experienced in Microsoft 365 apps administration and end user support (Office apps, SharePoint, OneDrive, Intune)
· Demonstrable experience in a similar role
· Service desk support 1st or 2nd line support experience
· Excellent team player; flexible; responsive; takes ownership and can work on the detail in a real time environment
· Pro-active; identifying areas to improve and processes to introduce consistent results
· Ability to develop effective and supportive relationships with colleagues and IT partners
· Actively contribute to and enjoy being part of a team
· Ability to support staff and volunteers
Communication
· Able to communicate exceptionally well with others, internal and external to The Hospice
· Able to explain highly technical items to non-technical people
· Ability to quickly build a rapport and establish relationships with internal and external stakeholders, based on trust and understanding
· Ability to understand and act upon the principles of excellent customer service
Decision Making
· Self-motivated with the ability to think and adapt quickly
· Excited by change, able to work with agility and adapt to changing demands
Mental & Physical Consideration
· Ability to organise time effectively, prioritising workload, meeting deadlines and being proficient at multi-tasking
Working Conditions & Environment
· Able to work some evenings and weekends, if required
· Must be able to drive and have access to own car and be covered for business use
Health & Safety
· Understand and comply with all Health and Safety, Fire and Infection Control regulations
· Complete all mandatory training and ensure compliance of direct reports and contractors
· Appointment is subject to an enhanced Disclosure & Barring Service check
Safeguarding
Act in a manner at all times to safeguard the interests of individual patients/clients and their families and justify public trust and confidence in the Hospice of St Francis.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.



The client requests no contact from agencies or media sales.