Administrative support officer jobs in Cheam, greater london
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About Action Duchenne
Action Duchenne supports, empowers and equips every DMD community in their journey from diagnosis and beyond.
Duchenne Muscular Dystrophy (DMD) is a muscle wasting condition for which there is no cure, but we journey alongside communities to empower them and provide information for them to make informed decisions. Action Duchenne has a team of passionate, supportive staff who are keen to do more for families living with Duchenne and has a number of staff with direct lived experience.
At Action Duchenne, values are more than words—they shape how we work and interact every day. For this role, we are looking for a team member who can reflect our values:
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Supportive – Actively assist colleagues and stakeholders, fostering a culture of collaboration and reliability.
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Empathetic – Approach challenges with understanding, considering the impact on people internally and externally.
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Respectful – Ensure all communications and decisions uphold dignity and fairness, especially when handling sensitive matters.
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Community Focused – Make decisions that strengthen our community, ensuring all activity supports inclusive engagement and shared purpose.
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Inclusive – Promote accessibility and equity, ensuring everyone feels valued and heard.
The Events Officer will embody these values in every aspect of planning, delivering and evaluating events.
What we offer:
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24-hour confidential Employee Assistance helpline
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Private health insurance
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Flexible hours
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5% employer pension contribution
Main Purpose of the Role
This new role aims to support the design, coordination and delivery of Action Duchenne’s events portfolio, including the Annual Community Summit, regional meetups, workshops, and online events. The role will ensure smooth operational delivery, high‑ quality participant experiences, accessible information, and effective logistics‑ and supplier coordination.
This role contributes directly to our organisational impact by ensuring families, young people, professionals and partners have access to engaging, supportive and well managed events. This is a brilliant opportunity for someone who enjoys a challenge, is incredibly organised with excellent project management skills, close attention to detail, creativity and a passion for supporting every DMD community.
Specific Tasks
1. Event Coordination and Logistics
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Support the planning and delivery of the Annual Community Summit, working closely with the Chief Scientific Officer, Director of Fundraising and Communications, and wider team.
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Coordinate logistics for in‑person and online events, including venue liaison, catering, accessibility arrangements, equipment, travel, accommodation and schedules.
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Ensure event details are accurately published and updated across relevant platforms (website, CRM, communications channels).
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Manage registration processes for all events and ensure attendees receive timely, accurate joining information.
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Support the organisation of regional meet‑ups and workshops, ensuring venues, facilitators and resources are in place.
2. Administration and Operational Delivery
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Maintain clear and accurate administrative systems, including event checklists, timelines, risk assessments and evaluation forms.
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Track planned expenditure and ensure costs align with budgets, escalating issues where necessary.
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Prepare and maintain event collateral (slides, handouts, resources, signage), ensuring accessibility and brand consistency.
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Provide administrative and practical support during events (both online and in person), including setting up webinar sessions and coordinating pre and post event meetings internally.
3. Stakeholder and Supplier Management
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Liaise with venues, suppliers, speakers, exhibitors and partners to ensure high quality event delivery.
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Develop positive working relationships with internal colleagues to ensure a joined-up programme across support, communications and scientific teams.
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Provide excellent customer service to participants, responding promptly and sensitively to enquiries, access requirements and logistical questions.
4. Community and Engagement Support
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Collaborate with Support Team colleagues to ensure events reflect community needs and priorities.
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Support the promotion of events through the Communications Officer, ensuring timely provision of copy, event information and updates.
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Encourage and support attendance from families, young people, professionals and community partners.
5. Data Management, Monitoring and Evaluation
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Ensure accurate data entry in CRM systems (eTapestry or similar) for attendee lists, engagement tracking and follow up actions.
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Collect and analyse feedback, producing short evaluation summaries to inform future planning.
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Track attendance, trends and logistical improvements, contributing to quarterly reporting.
6. Risk, Compliance and Quality Assurance
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Support event risk assessments and ensure compliance with safeguarding, accessibility and GDPR guidance.
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Ensure that content and delivery meet Action Duchenne’s quality standards and reflect the needs of families affected by Duchenne.
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Key Performance Indicators (KPIs)
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Event logistics prepared within agreed timelines
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Accurate event information published and updated within required timeframes
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Participant satisfaction and engagement measured through surveys
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Conference and event attendance targets met
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CRM data entry completed within 2 working days of events
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Budget expenditure tracked monthly with minimal variance
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Effective delivery of regional and online events aligned with pre-agreed schedule
Person Specification
Knowledge & Experience
Essential
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Experience organising in person events from start to finish for over 300 attendees.
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Experience liaising with suppliers, venues and speakers.
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Experience with CRM/data entry, with close attention to detail.
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Experience organising and hosting remote events.
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Understanding of hybrid events.
Desirable
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Experience in the charity sector.
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Knowledge of Duchenne or similar life-limiting conditions.
Skills & Abilities
Essential
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Strong interpersonal skills, with the ability to build trust, motivate teams and develop positive relationships with beneficiaries, staff, volunteers and external partners.
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Understanding of the importance of safeguarding around events.
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Exceptional communication skills.
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Excellent organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
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Analytical and data literate, able to interpret performance data, identify trends, and use insight to drive improvement.
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Skilled in problem solving, with a proactive, solutions focused approach.
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Ability to be assertive while maintaining empathy, particularly when supporting teams dealing with emotionally complex situations.
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Digital proficiency including Microsoft Office, CRM systems and digital communication tools.
Attributes
Essential
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Emotionally intelligent, reflective and able to manage sensitive issues with empathy and professionalism.
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Values driven, compassionate and committed to improving the lives of individuals and families affected by long term or life-limiting conditions.
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Resilient and adaptable, able to navigate complexity.
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Creative, dynamic and innovative, with the ability to take ideas from concept to delivery.
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Demonstrable commitment to equity, diversity and inclusion.
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Personally, and professionally, responsible with high standards of integrity and accountability.
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A sense of humour and the ability to bring warmth and humanity to the role.
Closing date: 25 May 2026 at 9am, with first round, online interviews aiming to take place in week commencing 8th June.
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.



The client requests no contact from agencies or media sales.
This is a grant funded role, fixed term for two years, with the opportunity for conversion to a permanent role should funding allow.
Main Purpose of the Role:
To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across Scotland. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.
The successful candidate will also lead on support for young people living with Duchenne during 2 key transition points (primary to secondary school stage and moving into adulthood). They will work closely with the England-based Transitions Coordinator to deliver a joined-up programme of support across the UK.
Specific Tasks:
1. Proactive Family Support
- Initiate contact with newly registered families within agreed timeframes (email within 3 working days, call within 7–10 working days)
- Contact to be made to all registered Action Duchenne members, knows to us in Scotland, to ensure the current support offer is clear
- Provide ongoing support tailored to individual needs, including emotional wellbeing, physical health, housing, financial security, self-esteem and respect, decision-making, social engagement, quality of life, and access to care
- Use the Action Duchenne Assessment Form and Action Plan to identify and respond to areas of concern
2. Transitions Support
· Lead transition support across all nations, with a focus on Scotland, for children and young people facing key life changes, including:
· Moving between educational settings such as primary to secondary
· Transitioning from paediatric to adult health services
· Changes in mobility and independence (e.g. transitioning to using powerchairs)
· You will lead, but expected to work collaboratively with the England-based Transition Coordinator to ensure consistency and continuity of support across the UK
· Develop resources, guidance, and workshops to support families through transitions
3. Wellbeing Tracking and Outcome Measurement
· Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security)
· Collaborate with families to co-create action plans and track progress
· Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call.
4. Community Engagement and Event Delivery
· Organise and deliver regional meetups (minimum one per quarter)
· Facilitate support groups (virtual and in-person) for parents, young people, and extended family
· Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability)
5. Stakeholder Collaboration
· Liaise with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities
· Represent Action Duchenne in Scotland and build relationships with local networks
6. Administration and Reporting
· Maintain accurate records of all interactions and support provided
· Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact
· Support development of CRM processes and service delivery improvements
7. Key Performance Indicators (KPIs):
· New contact acknowledgement email: within 3 working days
· New contact follow-up call: within 7–10 working days
· Families contacted per week: 12–15 hours of direct contact
· Regional meetups: 1 per quarter
· Support groups delivered: 9–12 per year
· CRM data entry: within 24 hours of interaction
· Family outcomes tracked: via wellbeing questionnaire and action plan
· Transition support delivered: tracked through engagement, resources, and feedback
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Please find below the job specification, including required skills and qualifications.
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.



The client requests no contact from agencies or media sales.
We are looking for a collaborative, proactive problem solver to step into the newly created role of Finance & Executive Support Officer.
This is a varied and crucial role which supports the organisation to work as effectively as possible. Working closely with the Finance Manager, SLT, Board and across the organisation at all levels, it provides a fantastic opportunity for the postholder to develop a broad range of skills and gain a deep understanding of how the organisation works.
The postholder will spend about 3 days/week focussed on financial tasks including payment processing, month end, income processing and supporting the setup and rollout of new features in our finance system, and the rest of their time on governance, executive support & administration tasks to support the charity to operate effectively.
We are looking for a great communicator with experience of key finance processes, who thrives in a busy role and is able to balance and prioritise competing demands on their time (with support to do this).
We know that the role is broad and we don’t expect candidates to have direct experience in every aspect of the job description, so we welcome applications from those who meet some requirements and feel that they have the skills and approach to meet others.
Join us and together we'll fight for a world where ovarian cancer doesn’t limit life.
The role
This is a full-time (35 hours per week), permanent position.
The role is office-based at 10–18 Union Street, London, SE1 1SZ, with a requirement to attend the office at least two days per week on non-consecutive days (for example, Tuesday and Thursday).
How to apply
Click ‘Apply’ to view the full job description and complete your application.
As part of the application process, you will be asked to submit your CV and answer the following two questions (maximum 250 words per answer):
- This role engages with colleagues and trustees at all levels – what is your experience of working with senior stakeholders, and what do you pay particular attention to when communicating with them?
- Tell us about a time that you identified something that could be improved, and proactively made that change?
You will also be asked to complete an equalities monitoring form (details included in the recruitment pack).
Key dates
- Closing date: 23:59 on Sunday 10 May 2026
- Interviews: Week commencing 18 May 2026
Additional information
We appreciate that candidates may use AI tools to refine their applications. However, we encourage you to ensure your application remains a true and authentic reflection of your skills, experience, and personality. Excessive reliance on AI-generated content may impact your ability to stand out and may be discussed during the interview process.
The client requests no contact from agencies or media sales.
This role will support the Database Manager in overseeing and enhancing Sarcoma UK’s Raiser’s Edge NXT database to ensure it supports strategic fundraising, data-driven decision-making, and organisational growth. This senior role balances day-to-day database operations with a focus on innovation, integration of new technologies, and the delivery of advanced reporting and insights that align with Sarcoma UK’s strategic objectives. The Senior Database Officer also plays a key role in staff upskilling and future-proofing the charity’s data systems.
At Sarcoma UK, we are committed to building an inclusive and diverse workforce.
We welcome applications from people of all backgrounds, communities and experiences. We are happy to discuss flexible working arrangements and will make reasonable adjustments throughout the recruitment process.
Benefits:
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Volunteering day per year
- Enhanced sick, maternity and adoption pay
- Sarcoma UK Life Insurance Scheme
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
- Team activities throughout the year
- Interest-free season ticket and bicycle loan
Our Promise:
Everything we do is shaped by the people affected by sarcoma.
Our work is guided by five commitments:
- We are shaped and driven by people affected by sarcom: we listen to and learn from the experiences of patients and families.
- We are committed to equity: everyone affected by sarcoma should be able to access the same quality of care, information and support.
- We collaborate to make a bigger impact: we work with healthcare professionals, researchers, organisations and policymakers to achieve more together.
- We uphold the highest standards: we use evidence and expertise to push for better care, treatment and research.
- We are relentlessly ambitious: sarcoma is decades behind other cancers. We will use every opportunity to close that gap.
Duties and key responsibilities
Database Administration (Raiser’s Edge NXT)
- Manage, maintain and optimise constituent and gift data on Raiser’s Edge NXT to ensure accuracy and compliance.
- Support the Database Officer with processing incoming donations from online giving platforms including JustGiving and Fundraise Up to ensure accurate integration and reconciliation.
- Support the Database Officer with monthly reconciliations between Raiser’s Edge NXT and the income spreadsheet.
- Work with the Database Manager to develop and manage Omatic Cloud automated processes for importing constituent and gift data from external fundraising platforms.
- Support the Database Manager in designing and monitoring database KPIs.
- Lead data cleansing and housekeeping projects including data retention, consent and Gift Aid reviews identifying areas for improvement and implementation of best practice in collaboration with the Database Manager and Database Officer.
- Support fundraising stewardship through event management, automated workflows and mailing list coordination.
- Process and record Gift Aid declarations in accordance with HMRC guidelines.
- Maintain high standards of data quality, GDPR compliance and robust data controls.
- Administer user access and database security settings in line with internal policies and GDPR.
Data Reporting and Insights
- Build sophisticated donor segmentation, pipelines and automated journeys to improve donor retention and engagement.
- Deliver tailored reports, interactive dashboards and insights to support strategic decision-making.
Staff Training and Support
- Provide tailored team training, knowledge-sharing sessions, and guidance materials to help colleagues make the best use of Raiser’s Edge NXT.
- Manage data-related enquiries and provide timely support.
Cross Function Collaboration
- Work closely with the Database Officer to align on day-to-day data processing and support.
- Partner with the Finance Team on reconciliation and reporting.
- Collaborate with Fundraising, Communications, and Support Services teams to provide strategic database insights and technical guidance.
Other
- Work flexibly and collaboratively in a dynamic environment, undertaking other duties as required to support the wider operations of Sarcoma UK.
Sarcoma UK is a national charity that funds vital research and offers information and support to anyone affected by sarcoma.
The client requests no contact from agencies or media sales.
We are seeking an enthusiastic and well-organised Events Assistant to support the planning and delivery of ABN’s events programme. This varied and rewarding role is ideal for someone looking to gain hands-on experience in events and stakeholder coordination within a national medical membership organisation. The successful candidate will work closely with the Events & Business Development Manager and wider ABN team. The position is offered on a fixed term basis for 12 months.
The ABN is the professional body for neurologists in the United Kingdom. Our mission is to support neurologists to improve the lives of people with neurological conditions. We do this by connecting the neurology community, advocating for high-quality services, and promoting excellence in education and research. The ABN is a dynamic membership society with over 2000 members, working hard to raise the voice of neurology at a national level.
About the role
This role supports the planning, coordination, and delivery of ABN events such as conferences, webinars, and training sessions, ensuring smooth logistics for both virtual and in-person activities. Key responsibilities include managing delegate and speaker administration, maintaining accurate event records, preparing event materials, and handling post-event feedback and reporting. The position also provides general administrative support, assists with website updates, sponsorship information, and CPD requirements, while ensuring accurate membership and event history records are maintained.
About you
We are looking for someone with the following skills:
Essential
- Previous experience (voluntary or paid) in an administrative, customer service, or eventsrelated role.
- Highly organised with excellent attention to detail
- Confident communicator (written and verbal), with a polite and professional manner
- Able to work independently, manage priorities, and respond calmly to deadlines
- IT literate, including Microsoft Office Suite and online platforms (e.g. Zoom, Teams, EventBrite)
- Willingness to work occasional early mornings, evenings, or travel within the UK
Desirable
- Experience using CRM systems, membership databases, or event registration software
- Interest in health, science, or the medical charity sector
- Experience supporting virtual or hybrid events
Why work with us?
This is an exciting time to join the ABN as we undertake a project to develop our events and sponsorship opportunities with a growing team. We offer a collaborative and friendly working environment, with lots of opportunity for professional development.
Benefits
28 days annual leave + 8 public holidays (pro-rata)
Generous pension contributions: you put in 1%, we’ll put in 10%
Professional development programme including regular 1:1s, appraisals and training opportunities
Hybrid working and flexible hours
Time off in lieu for ABN event attendance
To apply click on the 'Apply Now' button below.
As part of the application you will be asked to submit your CV and answer a few questions about your experience and how you work. Applicants that do not use generative AI to write their responses are likely to score more highly.
Supporting Neurologists. Improving Lives.



The client requests no contact from agencies or media sales.
We are seeking a highly efficient, collaborative professional with a keen eye for detail to work closely with the CEO in a supporting role. This role will be critical to the functioning and effective governance of the organisation, providing a broad range of support as required. Tasks will be varied and will involve both supporting our frontline functions and assisting with back-office admin, ranging from providing a compassionate response to people dropping into our office for support or dealing with telephone queries from vulnerable migrants, to processing invoices and assisting in the drafting of fundraising applications.
This is a new post to support efficient administration at HMC, ensuring the smooth running of HMC’s office and providing essential support to the CEO.
We are a busy team supporting a large number of vulnerable people and working hard to deliver impactful services in a challenging external environment. In a small team with limited resources, we all wear multiple hats and this will be a varied and busy role juggling tasks across multiple areas.
This role offers a rewarding opportunity for a highly organised person who is as comfortable delivering public-facing services as they are working alone in deep focus to complete an administrative task or write a report. The ideal candidate is confident speaking to and supporting others, and enjoys administrative tasks, creating and maintaining structure and working in a supportive capacity.
Please review the full Job Description & Person Specification for details of the role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Vetlife Communications Administrator
Vetlife is a charity for the veterinary community that provides independent, confidential and free help. We offer a 24/7 phone and email helpline, professional mental health support, financial assistance, information and resources. Vetlife is governed by an enthusiastic board of trustees who are all qualified vets or registered vet nurses. We have close ties with all the major UK veterinary stakeholders and are based in Central London.
We are looking for a compassionate and enthusiastic administrator to provide communications support within our charity. You will be responsible for assisting with communications and marketing, supporting fundraisers, monitoring social media, fulfilling orders though our web shop and preparing for events.
You will also be assisting at events alongside our team of volunteer Ambassadors. You will therefore possess excellent interpersonal skills, and the ability to communicate clearly and with empathy.
An organised and confident individual, your work will also involve increasing awareness of the services we provide. You must possess excellent time management skills and the desire to build and maintain successful working relationships.
This is an excellent opportunity for an innovative, organised and caring individual to help our charity support vulnerable people.
If you are interested pursuing this opportunity, please visit our website on our profile below, to find out more about Vetlife. The starting salary for this role is £34,193, plus a generous benefits package.
Application Instructions
To apply please send your CV and a covering letter explaining clearly how your skills and experience fit the role profile and giving an indication of your current salary, by clicking on 'Apply now'.
The closing date for applications is 9am on Tuesday 5 May 2026. Interviews will take place in person on Tuesday 12 May 2026 in London.
Vetlife is strongly committed to equality, diversity & inclusion, and we welcome applications from all sectors of society. We would particularly welcome applications from under-represented groups within the not-for-profit sector.
We request no contact from agencies or media sales.
To apply please send your CV and a covering letter explaining clearly how your skills and experience fit the role profile and giving an indication of your current salary, by clicking on 'Apply now'.
The client requests no contact from agencies or media sales.
The Hampstead Garden Suburb Trust protects, maintains and enhances the unique character of Hampstead Garden Suburb - an internationally important example of early 20th-century town planning and architecture.
The Architectural Support Officer plays a central role in this work. You will support the day-to-day operation of the Trust’s consent process, helping applicants and their advisers with applications, maintaining accurate records, and ensuring decisions are communicated clearly, professionally and with authority.
This is a varied role combining administration, public-facing work and exposure to architecture and conservation. It would suit someone with an interest in the built environment and heritage who enjoys detailed work and engaging with the public.
The role supports a high volume of applications across the Suburb and is central to the Trust’s day-to-day operation.
MAIN RESPONSIBILITIES
Architectural and technical support
- Support the architectural team in reviewing applications, including preparing summaries and assisting with research and policy.
- Maintain a strong working understanding of the Trust’s Design Guidance and relevant policies.
- Assist applicants in understanding how proposals align with the Trust’s requirements while being clear about the Trust’s role and the limits of advice that can be provided.
- Attend occasional site visits with colleagues to view properties and proposals.
- There will be opportunities to contribute to talks and events, depending on interests and experience.
Application and consent process
- Manage the administration of applications for Trust consent, ensuring they are registered, validated and processed efficiently.
- Act as a first point of contact for applicants and their advisers, providing clear guidance on process and requirements.
- Calculate and process application fees; raise invoices and maintain accurate financial records.
- Notify neighbours and manage consultation processes in line with Trust procedures.
- Prepare and issue decision letters and consent documentation.
- Track applications through each stage of the process, ensuring deadlines and actions are monitored and progressed.
Committee and governance support
- Prepare and circulate papers for Plans Committee and Trust Council.
- Take clear and accurate minutes and support follow-up actions.
- Assist in the preparation of reports and recommendations.
Records and systems
- Maintain accurate and up-to-date records of applications, decisions and property information.
- Support ongoing improvements to record-keeping, processes and digital systems.
- Ensure documentation is well organised, accessible and compliant with Trust requirements.
Team and office contribution
- Respond to general enquiries from residents by phone, email and in person.
- Work collaboratively with colleagues to support the smooth running of the Trust office.
- Undertake any other duties relevant to the role as required.
The client requests no contact from agencies or media sales.
A rewarding opportunity has arisen at Sister Circle to support the onboarding and the overall journey of our volunteers.
As Volunteer Training and Support Officer, you will help create welcoming, well-organised learning spaces that enable volunteers to feel confident, supported, and connected in their role. You will coordinate training logistics, prepare materials and resources, support volunteer recruitment and onboarding, and ensure the smooth administration of the programme.
Working within the Volunteering Team and the wider team, you will help our volunteer programme grow and thrive within the communities we serve.
This role would suit someone who enjoys bringing people together, building relationships, and ensuring that the practical details behind a programme run smoothly.
We are looking for someone who:
- Has experience coordinating training sessions, events or similar activities.
- Is confident managing administrative processes, logistics, and records.
- Enjoys building relationships with volunteers and community partners.
- Communicates clearly, warmly, and with empathy.
- Understands trauma-informed, inclusive and culturally responsive practice.
- Can work both independently and collaboratively within a small team.
- Is organised, proactive, and able to manage multiple priorities.
Desirable: experience working with volunteers or supporting marginalised communities; ability to speak a community language such as Bengali, Urdu, Romanian or Polish.
How to apply
Please submit your CV and a cover letter (maximum 1 page) outlining how your experience and skills meet the criteria for the role..
Deadline: 12pm on Wednesday 6th, May 2026
This role is open to female applicants only as permitted under Schedule 9, Paragraph 1 of the Equality Act 2010. The successful candidate will be required to complete an enhanced DBS check.
We build trusted relationships that create sustainable transformation for women’s wellbeing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Prisoners Abroad is a unique human rights and welfare charity providing advice and support to people affected by overseas imprisonment. We help British people during their incarceration, when they return to the UK and need resettlement services, and we also support their family throughout the trauma. It doesn’t matter to us the reasons people find themselves in need of our services – and we never judge. Our range of services make sure they survive, mentally and physically, so that they can face the future with hope.
This is a fantastic opportunity to join our fundraising and communications team in a varied role supporting our fundraising efforts to ensure an integrated approach to generating income and supporter stewardship.
You will have some experience in an administrative or coordinator role, ideally within a fundraising or supporter‑focused environment, and a good understanding of how a busy team operates. You will be organised, detail‑oriented and keen to learn, with strong communication skills and a flexible approach to supporting evolving fundraising priorities.
With an eye for detail, you will be confident using a database and interested in developing your skills further with support from the team. You will be the first point of contact for supporter queries and will lead on the processing and reconciliation of income. You will also support our major donor fundraising and provide essential administrative support to the wider fundraising team.
We are a friendly team who work collaboratively across income streams and support each other closely in an environment where no two days are the same. There are opportunities to get involved across the team and the wider organisation depending on your interests, and we invest in our staff’s professional development. This role would suit someone at an early stage in their fundraising career who is keen to build experience across a range of income streams in a supportive setting.
We offer 30 days’ annual leave a year and a 6.5% employer contributory pension as well as a range of enhanced leave and as much tea and coffee as you can drink! We deliver our services from our purpose built, light and airy office that is located a 3-minute walk from Finsbury Park Station (zone 2) which is 10 minutes from Oxford Circus and serviced by the Overground, Victoria & Piccadilly lines.
To protect, support and advocate for the health, welfare and human rights of British citizens in prison abroad.
The client requests no contact from agencies or media sales.
The Finance Director is responsible for all aspects of the group's finances (National Federation of Music Societies, trading as Making Music and its trading subsidiary), to ensure accurate and complete recording of all financial transactions, adherence to internal controls and procedures, and timely and effective analysis and reporting to the Chief Executive, Senior Management Team and other budget holders, the Finance & Compliance Committee and the Board of Trustees.
The Finance Director post is an integral part of the charity's senior management team, working closely with the Chief Executive, the Deputy CEO Advocacy and Lobbying and the Marketing Director, setting the strategic direction of the organisation and ensuring it has the financial systems and resources to implement its strategy.
The role line-manages and oversees the work of the Finance Manager who runs the day-to-day financial accounting processes, with the help of two Finance Administrators.
The role also leads on supporting members with finances, e.g. leading Treasurers' events, relevant website resources and responding to finance-related consultations.
The 2.5 days (18.75 hours) per week can be worked flexibly, and at least some of them from home, by agreement with your line manager. We would expect you to spend at least 1 days each week in our London office in Moorgate.
This is a friendly team, and our bright and lively office is located in one of the buzziest areas of London, with excellent transport links and nice places to spend your lunchtimes or meet friends after work.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Terms & Conditions:
Start date: ASAP
Salary: £27,383 per annum (inclusive of £3,990 Southeast Weighting)
Location: Hybrid with 3 days in the London office (Patshull Road)
Working hours: Full time: 35 hours per week
Contract: Permanent
Job Description:
We are seeking a meticulous and proactive Finance and Office Administrator to assist with our financial transactions and ensure the smooth running of our office operations. The ideal candidate will be interested in learning and finance and administrative functions and skills, have good organisational skills and the ability to multitask in a dynamic environment.
Key Responsibility Areas
- Finance Administration
- HR Administration
- Office Administration
For the full job description, please download the recruitment pack.
Person Specification:
Skills and Experience
- Education: Minimum of GCSEs in Mathematics and English or equivalent
- Experience: Some demonstrable administrative experience
- Software Skills: Microsoft Office Suite.
- Organisational Skills: Good multitasking abilities and attention to detail.
- Communication Skills: Good written and verbal communication skills.
- Problem-Solving: Ability to identify issues and implement effective solutions.
- Confidentiality: Maintain high levels of discretion and confidentiality.
Personal Attributes and Other Requirements
- This role has been designed for someone who wants to learn and develop new skills and includes training. We would encourage applicants who align with this to apply.
- Commitment to the core values and ethos of Women in Prison, including social justice and feminism.
- Commitment to anti-discriminatory practice and equal opportunities and an ability to apply awareness of diversity issues to all areas of work.
The client requests no contact from agencies or media sales.
Salary: £28,860
Contract: Full-time, fixed-term to January 2027
Location: London – hybrid working (two days per week in the office)
Deadline: ASAP - they are looking for an immediate start, so will be reviewing applications on a rolling basis
Benefits: 25 days annual leave, season ticket loan, cycle to work scheme, Employee Assistance Programme
We're working with Operation Smile UK to find a dedicated Supporter Care Officer to join their Data, Technology & Supporter Care team. This is a vital role at the heart of their fundraising operation, ensuring every supporter receives outstanding care and stewardship.
Reporting to the Senior Supporter Care Manager, you’ll be the first point of contact for supporters, managing enquiries, donations and supporter records while helping to deliver a positive and engaging supporter journey. This is an excellent opportunity for someone with supporter care or administrative experience who thrives in a fast-paced environment and is passionate about delivering high-quality customer service for a cause with real global impact.
To be successful as the Supporter Care Officer, you will need:
Experience in a supporter care, donor services or similar administrative role
Strong attention to detail and accuracy when working with data and financial information
Experience of maintaining CRM/database records and managing multiple priorities
Experience of donation processing, direct marketing or working within a charity environment
If you would like to discuss this role, please contact us and quote the reference 2962HB
Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity roles and are passionate about improving equality across the sector. You can read more about our commitment to diversity on our website
If sufficient applications are received, the charity reserves the right to close the vacancy early.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you enjoy automating processes and driving operational efficiencies?
Are you someone who champions trust-based approaches to due diligence and are excited at building long-term relationships with partners around the world, supporting their capacity and development?
If this sounds like you, we’d love to hear from you.
You will support due diligence processes within Synchronicity Earth, creating long-term relationships with our partners. Our trust-based approach includes the use of pooled funds for donors to collaborate, and to reduce the administrative burden on partners for reporting. We also have endowments, to support species conservation over longer timeframes.
You will also have an innovation mindset, and enjoy automating system processes to ensure our grant-making pipeline is effective so we can channel our funding to partners effectively.
If you have experience of supporting organisations/partners globally, and also have experience of automating processes and driving operational efficiencies, we strongly recommend you include this in your cover letter as we will be shortlisting on this!
PLEASE NOTE THAT IF YOU USE AI IN YOUR APPLICATION, YOU ARE MUCH LESS LIKELY TO BE SHORTLISTED. WE WANT TO SEE YOUR UNIQUE, BRILLIANT SELF. We do not use AI in any part of our recruitment process.
Closing date: 11th May 10am
First stage interviews (Zoom): 18th-21st May
Skills assessment (undertaken at home): 26th-29th May
Second stage interviews (at our office in-person): 2nd-4th June
Synchronicity Earth’s mission it to bring conservation to life through our work, championing effective approaches and increasing funding for Earth’s overlooked species and ecosystems and the communities working to protect them.
By joining, you’re not just taking part; you're contributing to our vision of a world in which biological and cultural diversity are valued, celebrated, and flourishing.
We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements. We also welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet.
Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities who meet the criteria (in the section of the job description headed ‘What you will bring to the team’) and opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage, see more information below.
Application and Recruitment Process
Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process. To support this, the first stage of recruitment will be anonymised by Charity Job to mitigate against unconscious bias. Please let us know at any stage during the recruitment process if you have any accessibility requirements and we will do what we can to accommodate these for you. Please also let us know which pronouns you would like to be referred by, if you wish.
How to apply:
· Complete the application questions, upload your CV and cover letter, and submit your application through Charity Job.
· Fill in our candidate survey. Whilst this survey is optional it is the way to opt in to the Guaranteed Interview Scheme (information below) if you would like.
Guaranteed Interview Scheme
We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond.
As part of our commitment to attract and retain talented individuals from under-represented groups to the conservation and environment sector, if you belong to these groups, you can opt in to the Guaranteed Interview Scheme (GIS) in our candidate survey. If you meet the essential criteria for a role, you'll be guaranteed a first-stage interview. The results of this interview will be used to select candidates for the skills assessment.
The client requests no contact from agencies or media sales.
We are seeking an enthusiastic and efficient Partnerships Coordinator to join our dynamic team. The main purpose of this role is to support the delivery of high-quality partner engagement and stewardship, ensuring positive and responsive partner experiences. You will be involved in the development of compelling partner communications, and proactively identifying new funding opportunities. Additionally, there will be opportunity to support the implementation of organisational system and process improvements. Essential attributes for this role include a willingness to learn, enthusiasm, drive and a proactive mindset.
If you are passionate about making a difference in the global health or non-profit sector, keen to work with a collaborative & dedicated team, thrive on building and maintaining strong relationships with corporate partners, and eager to get involved in improving internal systems and processes, we would love to hear from you.
Experience & Skills:
Essential:
- Proven experience in corporate partnerships / fundraising, or transferable skills.
- Excellent written and verbal communication skills
- Ability to confidently and competently interact with a wide range of stakeholders.
- Excellent attention to detail, planning, and organisational skills.
- Ability to work independently as well as collaboratively in a small team
- A genuine interest in the global health or non-profit sector
- Enthusiasm and willingness to learn
- Flexibility and ability to prioritise workload
Desirable:
- Familiarity with Salesforce or other CRM system
- Experience in streamlining operational systems and processes
Why join us?
- Be part of a global organisation driving real-world impact
- Support a mission focused on equity, systems change and better health outcomes
- Join a supportive and collaborative team environment
Other essential:
- Must have right to work in UK
- Must be able to travel to London to attend quarterly team meetings
First stage interviews will be conducted on 2 & 3 June.
Our vision is a world in which both the prevention and care of people living with obesity are embedded in global values and systems.
The client requests no contact from agencies or media sales.
