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“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and at outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Are you an experienced debt advice specialist ready to step into a leadership role? Do you want to use your technical expertise to support a team making a real difference in South London?
We are seeking a Money Advice Technical Supervisor to lead our dedicated debt and money advice services in Southwark. In this vital role, you will ensure our community receives the highest quality financial guidance while directly shaping the skills of our frontline advising team.
What you will do:
What we are looking for:
Closing date: 9.00 am Monday 24 August 2026
Interviews will take place on: Thursday 27 August 2026
For further information and an application pack please go to our website via the apply button.
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
AreThe London Irish Centre’s mission is to empower and enrich lives through Irish community and culture. Since 1955, we have served the Irish community in London, providing crucial support, connection and a ‘home from home’ to those living in the capital.
Our services include accredited advice and support, community wellbeing activities, and an extensive programme of Irish arts, culture and education. Our venue also comprises of a licensed bar and shop, as well as private hire spaces to support the work of our charity.
The London Irish Centre is seeking an experienced, compassionate and knowledgeable Advice Worker to join our committed team. The successful candidate will bring expertise in welfare rights and housing, and a strong commitment to supporting those facing financial hardship or insecure living conditions. In this role, you will work directly with clients to deliver accredited advice and practical guidance, helping them navigate complex systems and secure the support they need. You will also collaborate with colleagues across the organisation to ensure a holistic and integrated service that puts community needs first.
The Advice Service is dedicated to enhancing income, alleviating poverty, and ensuring secure housing for community members throughout London. Our goal is to empower individuals by facilitating access to appropriate support through a strength-based and person-centered approach. We offer accredited information and advice on welfare benefits and housing, as well as assistance in obtaining grants.
As an integral part of the London Irish Centre's Community services, the Advice Service collaborates with our Support Service, Citizenship and Identity, Health Navigation, Community Programmes (responsible for events and activities), and our specialized Survivor Integrated Service. Together, we strive to deliver community-led and best-practice support.
About You
Key areas of responsibility
This job description outlines the key responsibilities and duties associated with the role. It is not exhaustive or restrictive and may be reviewed and amended in line with service needs and organisational priorities. The postholder may also be required to work from other locations or undertake other duties as reasonably requested by management.
Employee Benefits
· Enhanced annual leave - 26 days plus bank holidays (increase to 27 days after 5 years of service pro rata).
· Enhanced sick pay - 4 weeks (pro-rata) of contractual hours on full pay after completion of probationary period
· Enhanced maternity and adoption leave pay*
· Cycle to Work Scheme*
· Tech Scheme*
· Eyesight tests and contribution to corrective glasses*
· Jury Duty leave pay*
· Employee Assistance Programme.
· Complimentary tickets to select events.
· 50% discount on LIC education courses (subject to availability).
· 20% discount at the LIC shop and 10% discount at the LIC bar.
· Mindfulness app membership*
*Only available to staff on contracts of a minimum of 12 months
At the London Irish Centre we strive to be:
The London Irish Centre is an equal opportunities employer. We actively encourage applications from diverse backgrounds, communities and industries, and are committed to equality and diversity within our workforce. Please note our offices have some barriers to access, which is one of the core missions that our redevelopment will overcome.
The client requests no contact from agencies or media sales.
Team: Branch Support Unit
Location: Remote with regular travel to Chelwood Gate, East Sussex.
Work pattern: 35 hours per week, Monday to Friday (very occasional weekend working may be required)
Salary: Up to £28,454.94 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Branch Support Unit Advisor:
Deliver proactive operational and administrative support to Volunteer Teams, Centres, and regional Operations staff, managing communications, enquiries, and departmental processes
Coordinate and support volunteer engagement activities, including recruitment drives, events, and with charity policies, while facilitating cat relocations and centre visits
Lead on organising meetings and events, sourcing cost-effective venues, managing logistics, and supporting project implementation across regional teams
About the Branch Support Unit team:
We sit within the Central Operations team
Our day-to-day work includes; maintaining branch information on the database; arranging events lottery licenses, PetPlan, cat relocations, NCC visits and processing Annual Returns; supporting Operations staff with projects and collating and dispatching mail outs to Volunteer Teams and centres
We currently have a team of 8 and one team leader
What we’re looking for in our Branch Support Unit Advisor:
Lives within regular commuting distance of Chelwood Gate, RH17 7TT
Administration experience preferably within an office environment
A customer service background with experience interacting with members of the public
Proven ability to multi-task and work on own initiative, accurately and under pressur
A confident communicator, particularly using the telephone
Strong Microsoft Office knowledge including Word and Excel
A full UK driving licence and access to a vehicle
Able to travel away from home with some overnights
What we can offer you:
Health and wellbeing support to help you stay well while working remotely
Flexible working options to support a healthy work–life balance
Ongoing learning and development to help you build your skills and grow your career
26 days’ annual leave plus bank holidays, increasing with service
A competitive contributory pension scheme and life assurance for peace of mind
Additional support such as eye care vouchers and confidential employee advice services
Access to discounted pet insurance to help care for your pet’s health
Learn more about our full reward package
Interested? Here’s how to apply:
Application closing date: 10th August 2026
Virtual interview date: 19th & 20th August 2026
Applications may close before the deadline, so please apply early to avoid disappointment.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview & Task via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey
Making a better life for cats, because life is better with cats
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
Job description
We are looking for an Advice and Wellbeing Administrator to provide high quality administrative support to the Advice & Wellbeing team. This role will play a key part in the day-to-day operation of the Students' Union UCL Advice Service, including administering enquiry and appointment management processes, supporting the administration of our financial support funds, maintaining electronic case records and supervising student staff.
The role may also provide support to our expanding prevention and intervention programmes such as our Active Bystander Programme, including overseeing the enquiries, scheduling, and workshop administration.
The role is a full time and permanent contract. This role is based at our Bloomsbury campus with flexibility to work from home on a 20/80 basis (80% working from the office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible.
Key Requirements
Are you able to communicate effectively with students experiencing distress or complex circumstances? Are you able to work independently within agreed procedures, escalating where needed? If so, we'd love to hear from you.
Our ideal candidate will be experienced in managing high-volume enquiries and administrative processes in a student or customer-facing environment. They will administer shared inboxes and appointment processes, handle personal information sensitively and in accordance with confidentiality and data protection requirements, and support students in a friendly, professional and efficient manner. The successful candidate will prioritise competing demands effectively, contribute to service improvement through accurate record keeping and reporting, and work collaboratively with colleagues and student staff to deliver an outstanding Advice Service and wellbeing projects for UCL students
For full details on this role, please view the job pack attached below.
Please note - we reserve the right to close this vacancy early if we receive a high volume of applications from suitably qualified candidates. We therefore encourage interested applicants to submit their application as soon as possible.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Age UK Kensington & Chelsea, we believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.
We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.
Our Information and Advice service provides rights-based information, advice and advocacy on Welfare Benefits, Social Care and Housing options; practical assistance with individual grant applications, accessing social tariffs, blue/purple badge and taxi card applications. The service is delivered through a range of channels, including face to face, telephone, email and digital, across Kensington and Chelsea borough.
This is an exciting new role for us - to help shape our Information and Advice service, a service we're proud to dleiver within the community. If you're passionate about helping people, have experience of working as part of a team and are seeking a new challenge then get in touch!
The role is 21 hours per week.
Due to the number of applications we may not be able to respond to all unsuccessful applicants.
We believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Citizens Advice Richmond as an Advice Session Supervisor
Citizens Advice Richmond, a local charity with over 85 years’ experience delivering free, independent and impartial advice, is seeking an experienced Advice Session Supervisor to join our team. This role is the backbone of our service quality: you’ll mentor and support our paid and volunteer advisers, champion quality, and help ensure clients across the borough receive the life-changing advice they need.
You will manage and supervise advice sessions across all channels – face-to-face, telephone and email – supporting advisers and assessors, carrying out quality assurance and independent file reviews, identifying training needs and keeping advice knowledge up to date. The role combines leadership, quality assurance and hands-on advice work within a friendly, diverse team.
The Opportunity: Why This Role Matters
This is an exciting opportunity to join our dedicated team as an Advice Session Supervisor. This role is the backbone of our service quality. You won’t just be managing sessions; you will be a mentor, a quality champion, and a key support for our passionate team of paid and volunteer advisers who are on the frontline of helping our community.
Working within a collaborative team of supervisors, you will ensure the advice we provide across all channels—face-to-face, telephone, and email—is of the highest standard. This is a role with real impact, where your guidance directly helps individuals develop their skills and ensures our clients receive the life-changing support they need.
For more information and how to apply, please see the job pack attached.
What We Offer
Our client is a small, community-focused charity tackling poverty and food insecurity in one of North West London’s most disadvantaged communities. Their services aim to prevent hunger, fight poverty and build community by working with families living in poverty, asylum seekers and refugees and people experiencing homelessness and social isolation. At an exciting time of change, they are now looking to recruit an Interim Advice Manager to lead a busy multi-site advice service, supporting people with welfare benefits, housing, debt and immigration issues. Please note this is initially a fixed term contract until April 2027 with possibility of extension.
As Interim Advice Manager you will oversee the daily delivery of our client’s busy advice service, overseeing a small team of staff and volunteers, driving quality and compliance, and helping shape future service development. You’ll maintain a high quality of service by ensuring that the advice team and volunteers work to agreed standards and deliver against realistic grant agreements from funders and will also maintain a small caseload of clients. You’ll also work closely with the senior leadership team and the Head of Advice to support the implementation of new exciting initiatives and the expansion of the information and advice service.
To apply for this opportunity, you will have demonstrable experience of managing advice services within the charity/community sector. You will have a strong knowledge of welfare benefits, housing, debt or immigration and will be confident using case management systems and data. Overall, you will be an experienced advice professional, passionate about delivering high quality advice to a range of vulnerable people.
If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will then reach out to you to advise next steps. Pleases note, this is initially a fixed term contract opportunity, so please only apply if you are available immediately or have no more than a 1 month notice period.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance please reach out directly.
Please note, the client is open to either full-time or part-time (4 days/days flexible) applicants. The role will be hybrid-working (with 60% based onsite in Brent).
Role Purpose
To provide social welfare support to patients who are living with cancer, or their carers, referred by front-line health staff across the primary and secondary care systems. To maximise the incomes of the most vulnerable by offering a comprehensive package of information, advice and support in relation to welfare benefits, debt management advice, employment and housing
About Us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
As well as a competitive salary CAL also provides access to:
· 27 days annual leave plus bank holidays
· Hybrid Working Scheme
· Interest free travel loans
· Employee Assistance Programme
· Pension Scheme
· Cycle to Work Scheme
· Lifestyles Gym Membership (20% corporate discount)
· Enhanced maternity, paternity and adoption leave pay
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Woman's Trust
The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.
About the role
The Volunteer Coordinator is responsible for coordinating the recruitment, onboarding, engagement and retention of volunteers across Woman's Trust.
Working closely with managers across the organisation, the postholder will oversee the end-to-end volunteer journey, ensuring volunteers receive a positive, inclusive and well-supported experience from application through to departure.
The role will coordinate recruitment for all volunteer opportunities, including volunteer counsellors, facilitators, administrative volunteers, finance volunteers, fundraising volunteers and other volunteer roles as required. The postholder will also lead initiatives to strengthen volunteer engagement, recognition and retention, helping to build a sustainable and diverse volunteer community that supports the organisation's mission.
The role works closely with the HR & Operations Manager to ensure volunteering practices remain compliant with safeguarding, GDPR, organisational policies and best practice guidance.
Hours: Part-time, 14 hours per week (0.4 FTE).
Location: Woman’s Trust premises including co-location with statutory partners and community partnership locations.Woman’s Trust operates a hybrid working model with a minimum of 50% to be on-site.
In return, we can offer:
To find out more and apply with your CV, please visit our website via the apply button.
Please note, CVs and cover letters should be sent in Word format.
Closing date: 14th August 2026.
Interviews will be held on a rolling basis.
Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RCJ Advice is an exceptional Citizens Advice and Law Centre delivering national legal advice services, both frontline and second tier, to people who are unable to afford legal representation and advice. We are based within the Royal Courts of Justice, the Central London Family Court and community sites across London, where we deliver local Citizens Advice services.
This role offers the opportunity to join the Finding Legal Options for Women survivors (FLOWS) team.
As part of the FLOWS team, the postholder will support survivors of domestic abuse and the frontline professionals who work with them by providing information, advice and guidance on domestic abuse matters and available legal options. Support will be delivered via telephone, email and in-person appointments, helping survivors to understand their rights and access appropriate legal remedies.
The role will contribute to the delivery of the FLOWS service by reviewing CourtNav applications, providing initial triage, information and signposting through the FLOWS support line, and delivering dedicated legal advice appointments to survivors of domestic abuse. The postholder will also assist with casework under supervision.
This post is subject to a DBS check.
RCJ Advice is a unique Citizens Advice and Law Centre providing legal advice and support to people at a time when they need it most.
The client requests no contact from agencies or media sales.
Make a difference through evidence, policy, research and campaigning
Citizens Advice Newcastle is seeking an enthusiastic and experienced Research and Campaigns Manager funded by Millfield House Foundation, to lead our research, policy and campaigning work. The role exists to ensure that the experiences of our clients are used to influence local, regional and national policy and practice, helping tackle poverty, inequality, discrimination and unfair treatment.
Working closely with colleagues, volunteers, clients and external partners, you will gather and analyse evidence, identify emerging issues affecting local people, and develop campaigns that bring about positive change. You will represent Citizens Advice Newcastle within the Citizens Advice network and with stakeholders including local authorities, MPs, universities, NHS organisations and voluntary sector partners.
The client requests no contact from agencies or media sales.
Citizens Advice Diss Thetford and District are looking for a Volunteering and Community Engagement Officer.
25 hours per week on a hybrid basis, based in our central Diss Office situated in the Market Place.
This is a new role in our organisation and forms a key part of our wider commitment to provide a positive volunteering journey, whilst developing a more diverse range of volunteer opportunities.
You will be working across the Citizens Advice district of Diss and Thetford, working with existing volunteers and partners, whilst sourcing new opportunities to collaborate with the communities we support, and developing key partnerships across the districts.
You must share our values to work as ‘one team’ and be prepared to be flexible in your delivery and in the days you work, to meet the needs of our communities.
We are undergoing some changes so this is an exciting time to be joining us as we develop a new organisational wide strategy as well as a community and volunteering strategy.
Our volunteers are very important to us and we want to ensure they have a positive experience and receive the opportunity to undergo excellent learning and development to enable them to thrive in a role they will enjoy and want to contribute to the wider success of our organisation as we move forwards.
The salary is £15.40 per hour
Mileage allowance paid at 0.55ppm
You will receive free membership to the Association of Volunteer Managers, a full induction, ongoing learning and development, a mentor and great terms and conditions.
If you require any further information, please apply via the vacancy.
No agencies and phone calls please.
Interview date for this role is fixed 12th August and will take place in Diss.
Apply via the vacancy and we will be in contact with application details.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a new Challenge?
Do you have experience of working within drug services and with volunteers?
Do you have relevant experience? This might be alcohol or injecting drug use, viral hepatitis or other liver disease. Have you supported anyone who has?
We are looking for a passionate, skilled and self-motivated individual who likes to be part of a team but equally can work on their own. The post holder must have a desire to make a difference in promoting hepatitis C and liver health awareness & access to care among services and affected communities.
This is an exciting opportunity to work within an existing team across the South East London area.
We may begin interviewing candidates before the closing date and reserve the right to close the vacancy early if a suitable candidate is appointed.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


Grade: NJC Point 23 - £34,434 per annum
Hours: 37.5 hours per week (excluding a 30-minute break each day)
Days: Monday to Friday (core hours are worked between 8am – 6pm)
Contract: Full-time, 12-month contract (possibility of extension subject to funding)
Responsible to: Grants Manager
Place of work: Based at Salford CVS’ offices in Eccles, Salford, M30 0FN, and in community settings
An exciting opportunity has arisen to join Salford CVS to support our grants and investment programmes.
We are looking to recruit a full-time (37.5 hours per week) Grants Development Worker on a 12-month fixed-term contract.
You will assist the Grants Manager and Grants Co-ordinator in the development and delivery of a large grants and investments programme, aimed at voluntary, community and social enterprise organisations and schools, in excess of £2m per year and largely focused on addressing health inequalities in the city of Salford. The role will be based in both the office and community settings.
To be successful, you will be able to communicate effectively with people from a wide range of backgrounds, from small community groups to large charities, schools and public sector commissioners. This will include tailoring information, advice and guidance to the needs of the VCSE sector.
The Benefits of Working for Salford CVS
For further information and to apply, please visit our website via the ‘apply’ button.
Closing date: 9am, Monday 17th August 2026.
Interviews will take place in person at Salford CVS’ offices in Eccles on Thursday 27th August 2026.
We are looking for a Community Support Coordinator, who will lead and develop a team of Volunteers, helping to deliver safe, inclusive and person-centred support.
You will work closely with health and social care professionals, MDT’s, local partners and volunteers to connect people affected by MND with the information, services and support they need.
At the Motor Neurone Disease Association, we work to improve care, support and quality of life for people affected by MND. As a Community Support Coordinator, you will play a key role in ensuring our support reaches people when they need it most.
Key Responsibilities
About You
This is a home-based role with frequent travel across Northern Ireland
Further information about MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
About Us
MotorNeuroneDisease moves fast. It takes away time, it takes awayindependenceand it has no cure. Every day we support people affected by MND.Wefundground-breaking research. We campaign for better care.We’rehere for everyone who needs us. Because with MND,every daymatters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.