Business operations manager jobs

Research Grants Officer
Contract type: Fixed Term Contract (24 months)
Full time: 34.5 hours, we are open to a conversation about how you work these hours
Location: Hybrid between home and our London office (expected to be in the office at least quarterly). Additional travel required to events, conferences and workshops in London and nationally (approximately once per month).
Salary range: £37,000 - £41,000

Are you experienced in research administration or grant management? Do you bring strong organisational and analytical skills? We’re recruiting a Research Grants Officer to support Macmillan’s growing research funding programme.

We are establishing a new Research Institute to deliver world-leading, actionable research. The Institute will build Macmillan’s position as a national leader in applied cancer research, focusing on unmet needs, service improvement, inequalities, patient experience, and the wider non-clinical impact of cancer. This is an exciting opportunity to join us at a pivotal moment and help build a research programme with real‑world impact.

About us

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good.

About the role

As a Research Grants Officer, you will play a key role in ensuring the smooth operation of the research funding cycle, from application and peer review through to award management and post‑award administration. You’ll work closely with the Research Grants Manager, internal teams, external experts, and funded researchers to maintain high standards of governance, transparency, and impact across all our research funding activities.

Key responsibilities:

• Support the development, implementation, and management of Macmillan’s research grants programme.
• Create, update, and publish key documentation for each funding round.
• Coordinate expert review panels, including scheduling, logistics, and budget oversight.
• Provide secretariat support for funding panels, including preparing papers, taking minutes, and compiling applicant feedback.
• Manage post‑award processes such as grant agreements, financial tracking, and change requests.
• Monitor reporting compliance and work with Finance to ensure accurate expenditure records.
• Act as the primary point of contact for funded academics, supporting timely reporting and dissemination of research outputs.
• Work with the Communications team to promote research findings and their impact.
• Support internal and external events to strengthen the research community.
• Represent Macmillan at academic conferences and sector events.

About you

The successful candidate will bring:

• Experience in research administration or grant management within an academic, charity, or funding organisation.
• Strong organisational and project management skills, with the ability to manage multiple tasks and deadlines.
• Strong analytical and reporting skills, with experience interpreting data and maintaining accurate records to support effective monitoring of funded projects.
• Experience of providing secretariat support for committees or panels
• Excellent communication skills, attention to detail, and confidence working with a range of stakeholders.
• An understanding of research funding processes and a willingness to learn and develop within a growing research function.

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment process

Application deadline: 23:59 on Monday 16th March
Interview dates: Online interviews will be held on Monday 30th March

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

So that we can support you to be at your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.

Benefits

• Flexible working arrangements 
• 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days
• Strong commitment to professional development with a dedicated training budget
• Annual performance and pay progression reviews
• Up to 5% pension contribution
• Cycle to work scheme
• Employee Assistance Programme offering access to free therapy
• Work phone and laptop
• A supportive and inclusive culture with regular team social events
• Scope to take real ownership in a fast-growing charity   

Personal development programme: 

• You will have a line manager dedicated to growing your strengths and supporting your professional skills development 
• You can work with your manager to set your own objectives within the scope of the job description 
• You will have a dedicated buddy within the team 
• You will take part in external and internal training to help grow your knowledge and skills

Please note that care-experienced applicants who meet the essential criteria will be guaranteed an interview. We are actively trying to increase the diversity of our team and we encourage applications from people from minoritised ethnic backgrounds. We are dedicated to being a workplace where everyone feels a sense of belonging and where diversity is celebrated. In our last staff survey, 95% said they feel a sense of belonging at Settle. Please see our website for more information on our approach to Equity, Diversity and Inclusion. 

We’re on the hunt for a Programme Manager to join us at this exciting stage of Settle’s development. Over the next few years, we hope to grow the number of young people we are working with and develop new services to support young people with a range of support needs.

The Programme Manager will report to our COO. You’ll be managing a team of Settle Coaches working on the frontline, delivering one-to-one sessions with care-experienced young people across London. You’ll use your skills to ensure that the Settle Programme is the best it can be, coach our frontline teams and ensure high quality delivery is maintained for the young people we work with.

You will work with our COO and wider Programme Management team to deliver and develop our safeguarding practice and ensure that the frontline perspective and young people’s experiences are embedded across the organisation. You’ll manage existing referral partnerships and help develop new partnerships as and when needed, as well as share best practice with the partners you manage. You will also have the opportunity to be involved in strategic projects across the organisation.

At Providence Row, our vision is that everyone has a safe home and a community in which to belong. In order to achieve this, we want to support and accompany people who are homeless or at risk of homelessness on their journey to recovery, especially those who are most vulnerable and least likely to access services elsewhere.

We work with around 1,200 homeless and vulnerably housed people a year in London, offering an integrated service of crisis support, advice, recovery, learning and training programmes. Central to our work are our core values of Compassion, Respect, Inclusiveness, Empowerment and Justice.  These inform the content, style and delivery of all our services. 

We’re looking for a Data Manager to lead on the delivery of data management, analysis and reporting. Ensure robust governance and compliance of data and lead on data insight to be able to demonstrate impact and create opportunity.

The ideal candidate

To be considered for this role, you should be able to:

• Oversee the management, integrity and development of the operations Salesforce In-Form.
• Lead on the design and delivery of reporting tools and dashboards to monitor performance.
• Work with IT and external suppliers to maintain security and reliability of systems.
• Ensure accurate and consistent data entry, storage, and processing across all teams.
• Produce regular monitoring reports for service commissioners, ensuring compliance with contractual and statutory requirements.
• Prepare diversity, equality and inclusion (DEI) reports to track and improve outcomes for clients.
• Serve as the charity’s Data Protection Officer ensuring compliance with all data protection regulations (UK GDPR, PECR, etc.) and sector standards.
• Implement robust data quality assurance processes and reporting mechanisms.
• Maintain and regularly review data-related policies, procedures, and training.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Benefits

• 27 days holiday plus bank holidays
• Pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Access to shopping discounts
• Learning & development opportunities
• Monthly reflective practice 

To apply:  Please upload your CV with a covering letter detailing how you meet the job specification by 12 March 2026 at 23:30.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Senior People & Culture Business Partner

Job reference: REQ000973

£ 50,000pa + excellent benefits

Woking, Surrey GU21 4LL / Hybrid Working

Hybrid working: Minimum 40% in person collaboration per month

About the role

We’re excited to be recruiting a Senior People and Culture Business Partner to lead WWF-UK’s Business Partnering and Advisory team and provide senior, trusted People and Culture partnership across the organisation.

Reporting to the Director of People and Culture, this role plays a key part in shaping and delivering people strategy, workforce planning, organisation design and employee relations, ensuring these align to organisational priorities, values and culture. You’ll work closely with senior leaders to translate strategy into practical people solutions, supporting confident and inclusive decision-making during a period of organisational transition.

Combining strategic leadership with hands-on delivery, you will lead a high-performing team while supporting complex people priorities across directorates. The role operates at pace across both planned initiatives and responsive activity, helping strengthen colleague experience, organisational capability and a values-led culture.

Skills and experience

You’ll bring the following skills and experience to succeed in this role:

Essential

• Significant experience providing senior strategic and operational People or HR partnering within a complex organisation

• Proven leadership experience, including developing and motivating People and Culture or HR teams

• Strong experience advising senior leaders on workforce planning, organisation design, cultural change and complex employee relations matters

• Demonstrable experience embedding equity, diversity and inclusion into people practices and organisational decision-making

• Up-to-date knowledge of employment law and best practice, applied with sound professional judgement

• Strong influencing, coaching and relationship-building skills, with the confidence to challenge constructively

• Excellent written and verbal communication skills

Desirable

• CIPD qualification or equivalent professional experience

• Experience supporting large-scale organisational change or transformation

• Experience using people data and insight to inform strategic decision-making and improve colleague experience

What we offer

We believe in rewarding our team with more than just a salary. Here’s what you can expect:

· Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays

· Flexible working options, to support your work life balance

· 7.5% employer contribution to pension, rising to 10% with employee contribution

· Learning and development opportunities to help you grow

· Regular wellbeing initiatives to support your health and happiness.

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with millions of supporters and hundreds of projects around the world.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.

We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.

How to apply

Click the link to apply via our website.

You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.

Application closing date : 04/03/2026

Our Diversity Promise to You

At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.

We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.

We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.

So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.

Safeguarding Commitment

Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.

Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.

We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.

If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.

Shop Manager

Permanent, 35 hours

Starting full-time salary £23,581.58 a year.

1 Cheapside, Lancaster, LA1 1LY

Join Our Community

Would you like to work at the heart of your local community? Are you motivated to inspire and support a team of volunteers? Do you have retail experience and are ready for the next step in your career?

If so, this could be the opportunity for you.

The role

Permanent, 35 hours a week.

35 hours a week. Permanent

Shop location - 1 Cheapside, Lancaster, LA1 1LY

As Shop Manager of Scope’s Lancaster shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different

In this role, you’ll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you’ll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience. In this role you will:

· Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.

· Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms

· Recruit, manage and develop paid colleagues and volunteers within Scope’s HR and operational policies and procedures and build a strong team

· Work collaboratively with the Assistant Shop Manager

About you

We’re looking for someone who has:

· Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.

· Commercially aware and able to spot opportunities

· Be able to lead and support people

· Customer-focused, with a can-do attitude

· A team player with strong work ethic

· Accurate and detail-oriented

· IT literate and numeracy skills

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.

Working in Our Shops

Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.

Shop Hours

Scope shops are open every day. Some weekend and Bank Holiday cover is needed.

Full-time: 35 hours per week, five days out of seven

Part-time: Weekly hours on a seven-day rota

Additional Information

In line with UK legislation, we are only able to accept applications from individuals aged 18 or over. This is because the role may involve working alone in the shop without other staff present.

You must be eligible to work in the UK to apply for this vacancy. Scope is not able to offer visa sponsorship.

Anonymised applications

We use an anonymised shortlisting process as part of our commitment to equality, diversity, and inclusion. All advertised vacancies require a CV and the completion of a short application form.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Our promise to disabled people

We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.

As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who meet the essential requirements for the job. To do this, tick the box in your application to say you are applying under the Offer an Interview Scheme (this used to be called the Guaranteed Interview Scheme).

If you need any changes or support during the recruitment process, please email us via our website.

Important to know

You must meet all the essential requirements listed in the job description.

If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria.

Equality, Diversity and Inclusion

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 35 days annual leave

· flexible working (where we can)

· company pension

· excellent training and career development

· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues

· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

Apply via our website

We welcome all applications by 11:59pm GMT on Thursday 12 March 2026.

Please note that successful candidates will be subject to an enhanced DBS check.

Job Purpose

The Head of Place Management leads the delivery of The Fitzrovia Partnership’s Safe & Clean mission. The role oversees all operational activity, contracts, partnerships, and member-facing services that maintain the district’s quality, safety, and appearance.

It ensures services are high quality, efficient, and aligned with the Partnership’s wider missions of Economic Growth, Sustainability, and Place Shaping. The role focuses on delivering outputs that achieve agreed outcomes, combining operational leadership with innovation, value for money, and sound service design. Working with public and private partners and member businesses, the postholder drives measurable impact, continuous improvement, and effective stewardship of resources.

Key Duties and Responsibilities

Leadership and Delivery

• Lead all direct delivery, commissioned, and partnership activity under the Safe & Clean mission.

• Oversee cleaning, maintenance, waste, and safety operations, ensuring coordinated delivery and measurable outcomes.

• Manage the Operations Sub Group and all aspects of its agenda, ensuring effective governance and clear reporting.

• Ensure operational delivery aligns with the organisation’s business plan and priority missions.

• Deputise for the Director of Policy and Place on operational matters.

Service Design and Performance

• Design and manage services that are efficient, evidence based, and reflect best practice.

• Apply high quality service design and project management to all operational programmes.

• Monitor performance, KPIs, and budgets to ensure value for money and demonstrable impact.

• Apply commercial awareness to procurement and service improvement decisions.

• Use data and digital tools to improve performance, reporting, and productivity.

• Encourage innovation and learning from other districts and sectors.

Partnership and Member Engagement

• Build effective working relationships with councils, police, statutory agencies, and partners.

• Engage regularly with member businesses, responding to issues and tracking activity through the CRM.

• Support members with licensing, planning, highways, and related operational matters.

• Ensure Safe & Clean delivery supports the Partnership’s wider economic, sustainability, and place priorities.

Governance and Compliance

• Manage procurement, contracts, and risk across operational services.

• Oversee health and safety, statutory compliance, and performance reporting.

• Produce clear reports and briefings for senior leadership and the Board.

• Ensure consistent and accurate use of the business CRM.

Continuous Improvement

• Identify opportunities to improve service quality and efficiency.

• Stay informed on policy, technology, and best practice in place management.

• Promote a culture of learning, reflection, and improvement.

Person Specification

Skills and Experience

· Proven experience in operations, service delivery, or public realm management within a complex, multi-stakeholder environment.

· Strong experience of contract management and procurement, including setting KPIs, monitoring performance, and securing value for money.

· Demonstrable project management skills, with experience delivering multiple workstreams to fixed timelines and budgets.

· Experience working with local authorities, statutory agencies, and private sector partners.

· Strong commercial awareness, with the ability to manage budgets, assess costs, and make informed decisions about service delivery.

· Confident use of IT systems and digital tools to support operational management, reporting, and productivity, including CRM systems.

· Strong written and verbal communication skills, including report writing and briefing senior stakeholders.

Knowledge and Understanding

· Understanding of place management and the role of Business Improvement Districts or similar partnership organisations.

· Knowledge of public realm services including cleaning, safety, maintenance, and environmental operations.

· Understanding of local government structures and how different city stakeholders operate and interact.

· Awareness of health and safety requirements, statutory compliance, and risk management in service delivery.

· Awareness of sustainability principles and their application to operational services.

Personal Attributes

· Delivery-focused and accountable, with a strong sense of ownership for outcomes.

· Collaborative and approachable, able to work effectively across teams and organisations.

· Calm and resilient, able to manage competing priorities and respond to operational issues as they arise.

· Curious and reflective, with a willingness to learn, adapt, and continuously improve.

· Strong alignment with The Fitzrovia Partnership’s values of Ambition, Excellence, Impact, Integrity, Collaboration, and Innovation.

How to Apply

To apply for this role, please send a max 2-page cover letter and CV by Monday 23 March at 11.59pm. Shortlisted candidates will be invited to interview w/c 30 March 2026

We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions or require reasonable adjustment/s to any part of the selection process, then please contact us.

Are you passionate about making a real impact through safer, high‑quality environments? Do you want to use your estates, health & safety and compliance expertise to help drive meaningful change across a national charity? If so, Life Charity would love to hear from you.

We are looking for an experienced, proactive, and values‑driven Estates Manager to lead our Estates function and ensure our services, properties, and environments consistently meet the highest standards.

The Role:

As Estates Manager, you will be the driving force behind the quality, compliance and safety of Life’s estate. This role combines strategic oversight with hands‑on management of our property portfolio, ensuring all sites are safe, secure and operating to required standards.

You will:

• Lead Health & Safety and Premises/Facilities Management across the charity
• Ensure compliance with relevant legislation, regulatory requirements and internal standards
• Oversee risk management, audits, inspections and safety monitoring
• Manage the Estates Coordinator and foster a culture of continuous improvement
• Work with external partners to ensure checks are carried out (Gas, Fire Safety, Legionella, Asbestos, etc.)
• Manage property acquisition, disposal, leases, maintenance and contracts
• Develop and maintain estates policies and reporting systems
• Drive a positive, proactive health & safety culture across Life

This is a fantastic opportunity for someone wanting to lead meaningful change within an organisation that truly makes a difference.

What You’ll Bring:

We’re looking for someone who is:

• Highly organised, proactive, and able to take initiative
• A strong communicator with excellent written and verbal skills
• Confident managing estates compliance, risk, safety and property-related functions
• Experienced in managing a portfolio of properties (minimum 3 years)
• Able to lead others and support their development
• Skilled in identifying improvements and driving change

Qualifications/Experience:
✔ NEBOSH (or equivalent) in Occupational Health & Safety
✔ Evidence of continuous professional development
✔ Experience in data analysis or financial management (desirable)
✔ HND or equivalent in business/charity administration (desirable)

Information about the role: 

For further information, please see the attached job description. 

Please note, there is a requirement to drive for this role.

Salary: £38,000 per annum

Hours: 35 hours per week

Location: Home Based with travel to Leamington Spa and sites around the UK

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

We are seeking a dedicated Site Manager to join our service based in Basildon, Essex. The service engages young people in learning through vocational teamwork and social development, focusing on KS3 and KS4, with a person-centred approach that celebrates individuality and uses humour, patience and support to get meaningful outcomes for our students. We work with we work with a wide range of young people, the majority with additional needs (SEN, SEMH, EBSA), helping them to achieve L1 BTEC qualifications in order to avoid NEET outcomes.

As the Circles Study and Salon Site Manager, you will be responsible for overall leadership of the service, day to day operations and development of the future provision. In this role you will lead the tutors, empowering and enabling them to deliver high quality support for our students by setting high standards for work and reflecting this to our external partners through effective communication, evidencing outcomes that are in line with, and exceed, contractual requirements. Additionally, you will complete all time critical evidencing for the site and monitor and feedback on the supporting documentation from tutors and students, while actively promoting diversity, inclusion, and equality, fostering a safe and supportive learning environment in which all individuals feel valued and respected.

Key responsibilities

• Oversee the daily running of the site
• Liaising with external organisations and stakeholders
• Recruitment of new members
• Management of staff, through regular appraisals and by setting SMART goals
• Maintain accurate records of performance, evidencing completion of contracted targets
• Manage and monitor site and project budgets,
• Develop the site and service, maintaining and improving our offer and standards
• Motivate & inspire staff and students
• Create a safe, supportive, and inclusive environment

Person Specification 

• Strong leadership skills to motivate, support, and manage staff effectively
• Experience in an education/alternative provision setting, ideally as a DDSL
• Ability to set clear goals and support staff development
• Excellent organisational skills
• Strong time-management and ability to prioritise
• Clear and confident verbal and written communicator with good attention to detail
• Financial and budgeting planning skills
• Current understanding of equality, diversity, and inclusion principles
• Confidence in handling challenges calmly and professionally, with previous experience in conflict resolution
• Competent in the use of Microsoft Word, Excel, and email

As part of our process, we complete an enhanced DBS check and some roles may require further vetting. Please make sure that the application form is completed along with a cover letter, to ensure that your application is reviewed.

We're looking for an experienced interim HR Business Partner to support senior leaders across the CEO, Operations and other senior level portfolios. You'll play a key role in delivering our People Strategy, driving organisational change and ensuring a high-quality HR service across all sites.

We are specifically looking for candidates that have worked in complex, unionised environments and you must have dealt with TUPE, restructures and change.

The role
- Act as a strategic partner to Chief Officers and Directors
- Lead workforce planning, talent management and succession planning
- Provide expert advice on complex employee relations issues
- Support organisational change and policy development
- Build management capability through coaching and guidance
- Lead and support Trade Union consultation
- Manage and develop HR Advisers
- Contribute to corporate projects and People Strategy initiatives

About you
- CIPD qualified
- Strong generalist HR experience
- Up-to-date employment law knowledge
- Experience in change management and talent planning
- Able to deliver modern, practical HR solutions
- Confident managing a busy, varied workload

This to start ASAP with hybrid working of 3 days onsite in central London, with a salary of 60k, with an initial 3 month fixed term contract with a view to going permanent.

The role

We are seeking an Assistant Shop Manager for our busy Highgate charity shop. This hands-on retail role is ideal for someone who enjoys charity retail, thrives on initiative, is motivated to take on responsibility for shop performance, and is passionate about working with volunteers and supporting a meaningful cause.

About the role

• Support the Shop Manager with the day-to-day running of the shop, taking an active role in maximising income and Gift Aid.
• Provide consistently high standards of customer and donor service, creating a welcoming and inclusive atmosphere.
• Drive sales, maintain strong retail and merchandising standards, and contribute to meeting targets.
• Oversee stock processing: sort, quality-check, price, rotate, and creatively merchandise items.
• Assist in recruiting, training, motivating, and supporting a diverse team of volunteers and trainees.
• Take on supervisory and leadership responsibilities in the Shop Manager’s absence.
• Carry out cash handling, till reconciliation, banking, and basic admin, including Gift Aid systems.
• Ensure compliance with health and safety, safeguarding, trading standards, and charity retail policies.
• Promote the charity’s mission in the local community and support local fundraising and promotional activities.

About you

• Retail experience with responsibility for sales and operations, ideally in a charity or not-for-profit environment.
• Experience supervising, supporting, or closely working with volunteers or staff.
• Experience of targets and understanding how shop income supports charitable services.
• Strong organisational skills and ability to prioritise in a busy environment.
• Confident communicator who can motivate and encourage others.
• Comfortable using basic IT (till systems, email, spreadsheets, Gift Aid platforms).
• Positive, proactive, and flexible, with a hands-on approach to shop work.
• Able to work on a Rota including weekends and occasional bank holidays.

About the Role

This is an exciting opportunity to lead and develop the membership offer at the Horniman Museum and Gardens, overseeing a popular and growing scheme that plays a vital role in supporting our work. As Membership Manager, you will manage the day-to-day running of the membership programme while helping to shape its future direction, ensuring it continues to engage, inspire and retain a loyal community of supporters.

Sitting within the Communications and Income Generation Directorate and reporting to the Head of Fundraising, you will oversee membership operations, data and income processes, and deliver an engaging programme of events and communications for members. You’ll also line manage a Membership and Fundraising Assistant and work collaboratively across teams including Visitor Experience, Retail & Admissions, Digital and Finance.

This role would suit someone who enjoys combining data, finance and systems management with creativity and relationship-building, someone motivated by growing income, improving processes and delivering excellent experiences for our members.

Key Responsibilities

• Lead the effective management and development of the membership scheme, ensuring income and retention targets are met
• Oversee membership data, CRM processes and reporting, ensuring accuracy, compliance and continuous improvement
• Manage Direct Debit and Gift Aid processes in partnership with Finance, maintaining robust and compliant financial procedures
• Plan and deliver an engaging programme of member events, communications and recruitment campaigns to grow and retain support
• Line manage the Membership and Fundraising Assistant, providing clear direction, support and development
• Build strong working relationships across the organisation and with members, stakeholders and supporters to champion the value of membership

About You

You are organised, detail-focused and confident working with data and financial processes, but you’re equally comfortable building relationships and delivering engaging communications. In this role, you’ll bring experience from a membership or fundraising background, and enjoy taking ownership of systems and processes, identifying improvements and implementing them effectively. You’ll be confident using CRM databases and managing income streams such as Direct Debits and Gift Aid, ensuring accuracy and compliance at all times. You thrive in a collaborative setting, working across departments and developing positive relationships with our members and other colleagues. You’re proactive, solutions-focused and able to balance competing priorities while maintaining a high standard of work. Most importantly, you’ll be motivated by the impact that membership makes for the Museum and enthusiastic about contributing to the organisation’s mission and future growth.

Key Qualities, Skills, and Experience

• Experience working within a membership or fundraising function, ideally within an arts, culture or heritage context
• Strong experience of working with relational databases and CRM systems, with the ability to analyse data and produce meaningful reports
• Knowledge of Direct Debit processing and Gift Aid, with a clear understanding of handling financial and personal data securely and compliantly
• Excellent written and verbal communication skills, including experience producing newsletters or member communications
• Strong administrative skills, high levels of accuracy and confidence working with numerical data
• Ability to manage and prioritise a varied workload, meet deadlines and work collaboratively across teams
• Experience of managing colleagues, and an ability to provide clear guidance and training where required.
• A genuine interest in the organisation’s mission, alongside a commitment to equality, diversity and continuous professional development

Salary: £36,598 per annum (pro rata to £29,278 per annum)

Hours of work: Part Time, 28 hours per week

The closing date for completed applications is 10am on 11th March 2026.  Interviews will be held on 19th and 20th March 2026. 

Global Legal Contracts Manager

These are exciting times for the charity, and we have an outstanding opportunity for a commercially minded and detail-oriented individual with strong influencing and organisational skills to join the Governance and Compliance Team

This is a 12-month fixed term role starting as soon as possible.

Position: Global Legal Contracts Manager

Location: Devon/Hybrid

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday

Salary: £68,273

Contract: 12-month fixed term

Closing Date: Tuesday 31st March

About the Role

As Global Legal Contracts Manager, you will lead the strategic control and optimisation of global legal services across sanctuary, driving improved financial discipline, governance, compliance and quality assurance. Within this multifunctional and rewarding role, you will partner closely with Finance, Governance and senior stakeholders across the charity to ensure legal services are aligned with organisational risk, value, and strategic objectives.

Your main duties include:

• Working with key stakeholders to drive continuous improvement in the quality, consistency, and commerciality of legal services delivered across the organisation
• Working with internal partners to support the review and redesign of the charity’s legal function.
• Acting as the central point of control for organisational legal spend
• In partnership with key stakeholders track and analyse global legal casework in relation to legal risk and compliance.
• Working with Director Global Assurance and functional leads to support, develop and implement governance frameworks to improve oversight, approval processes and reporting of legal costs.
• Managing relationships with external legal providers
• Leading, developing and performance managing the team, setting clear objectives aligned to the Charity’s strategic aims, ensuring accountability, capability building, and a clear understanding of the team’s contribution to organisational success.

About You

You will be a qualified solicitor or legal executive in England & Wales, with substantial post qualification experience in commercial/contract law, either in-house or with a reputable law firm.

You will have:

• Experience in an in-house legal, contracts, or legal operations role within a global operation.
• A strong understanding of legal spend management, governance, and financial controls within a multi-jurisdictional international organisation.
• Experience of working with external legal panels and managing professional service providers.
• Proven ability to analyse cost data and develop practical, value-driven solutions.
• Strong stakeholder management skills with experience influencing senior leaders and cross-functional teams.
• Extensive experience of supporting and advising at Board and Executive level on corporate and legal affairs, both in the UK and internationally.

Benefits include:

• Competitive pension.
• Life assurance (4 x annual salary).
• BUPA private health cover.
• Sickness Income Protection (50% of salary)
• 31 days holiday (including Bank holidays), rising to 34 with each full year of service.
• Wellbeing team.
• Recorded Pilates and Yoga classes.
• Long service awards.
• Healthshield plan.
• Free parking.
• Subsidised restaurant and shop.

About the Organisation

Join one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Legal, Legal Contracts, Global Legal Contract, Global Legal, Solicitor, Lawyer, Legal Executive, Commercial Lawyer, In-House Lawyer, In House Lawyer, Legal Manager, Legal Contracts Manager, Global Legal Contracts Manager, Global Legal Manager, Lead Solicitor, Lead Lawyer, In House Legal Counsel. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Key Information

Location: Kennington, office-based

Salary: from £34,000

Contract: Full-Time, Maternity Cover (9-12months)

Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations

Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate

Assessment Day: Thursday 5th March

For more information please read through our Work With Us Information Pack and Job Specification.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Role Responsibilities

Strategy, vision and impact

• Be at the forefront of leading our ‘big picture’ vision of a transformed society, empowering churches to transform young lives 
• Build and implement a strategy for developing relationships with local referral agencies to ensure effective recruitment of young people onto the Spear programme 
• Oversee the reporting of the Centre outcomes and ensure the Spear Programme is delivered in line with agreed targets 

Leadership, line management and training

• Lead your team with confidence; spurring them on our mission; invest in a team culture of excellence, belonging and fun 
• Manage and develop the Lead Coach and Assistant Coach, using a coaching approach to invest in their growth and development. This includes weekly 1:1s, performance reviews and regular feedback
• Equip your team to drive change through a data informed approach, and keep them accountable to agreed targets for the Spear Programme

Relationship management

• Manage great relationships with a variety of stakeholders, including referrers, local businesses, donors, and your Board of Trustees 
• Embed into your local church; working closely with your Spear Trustees and congregation, and actively participating in their mission and events
• Partner with the Spear Trustees and assist in implementing their funding strategy by helping to build corporate
• and donor relationships. For example, by hosting prospective donors in the Training Room

Delivery of the Spear Programme

• Support group and 1-1 coaching with numerous 16-24-year-olds: equipping them with practical work-ready skills and resilient mindsets 
• Provide guidance to the Lead Coach in the training room when dealing with behavioural and safeguarding situations and upskill coaches with consistent coaching feedback
• Use a coaching approach to engage young people in challenging conversations that will enable them to take responsibility and over significant barriers to employment 

Operations 

• Liaise with relevant staff regarding site operations and work to resolve any issues as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies

Person Specification

• You are an active Christian, passionate about your work being a lived expression of your faith 
• You want to help others reach their full potential, and enable young people to overcome significant barriers to employment 
• You have demonstrable experience in coaching, teaching or training and development, as well as being keen to develop these skills further
• You are an experienced and mature leader/line manager, or have great leadership potential, and are eager to bring out the best in your team
• You are confident building relationships with a variety of stakeholders, with effective written and verbal communication skills 
• You are looking for a varied, hands-on role, where you won't be tied to a desk 

Contract type

Permanent – ST Giles Hospice Shops

Location

Bloxwich

Hours

15 hours (2 days out of 7) 8:55am – 5:05pm trading over 7 days.

Annual salary

£9633 (Retail Band AA)

Review date

08/03/2026

As an Assistant Community Shop Manager (ACSM) for St Giles Hospice you will take lead when the Community Shop Manager is away, ensuring smooth operations and delivering excellent customer service. You’ll be empowered to make decisions locally whilst working within a supportive framework, working within and for your local community ensuring that engagement and support is understood and promoted. 

You’ll have excellent leadership skills and want to be part of a successful team. Ideally, you’ll have previous fashion retail experience with the ability to manage and lead the store in the absence of the Community Shop Manager (CSM).

Reporting into the CSM and working closely with the Retail Regional Manager you will aid in supporting your store to run efficiently and deliver a positive financial contribution to the Hospice.

The estate includes 26 shops and e-commerce operation with a turnover of approx. £3.5million which supports the overall income generation strategy. 

Do you want to work in a role that combines retail, community and purpose, St Giles Hospice is the place that will allow you to thrive.

Qualifications

Essential

·Qualifications in English and Maths

·Minimum Level 2 Key Skills or Grade 4 (A-D) GCSE

Knowledge and experience

Essential

·Ability to lead and motivate others

·Previous retail experience

·Understanding of health and safety regulations

·Ability to plan and priorities workloads and delegate accordingly

·Outstanding communications skills

·Excellent customer focus

·Knowledge and understanding of sales management, profit and loss

Desirable

·Local community knowledge

·Previous line management experience

·Experience in achieving goals and identifying opportunities

·Has the ability to implement and enforce policies

·A desire to work as part of a team to generate fresh and innovative community-based ideas

·Some experience of Gift Aid

·Some experience of working with volunteers

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Proven customer service skills

·Flexible and be able to adapt to change on a daily basis

·Able to complete physically demanding work in the form of standing for long periods and moving stock

·Ability to handle administrative task, such a cash handling

·Be a keen problem solver

·Ability to follow organisational policy and procedures

·IT and numeracy - understanding of Office 365 and the ability to complete IT based tasks

Desirable

·Ability to work on own initiative and prioritise workload

·Team Management skills

·Experience in training and developing staff and/or volunteers

Personal Attributes

·Strong communicator 

·Customer focused

·Willingness to learn

·Flexible and adaptable to change

·Good interpersonal skills

·Goodtime keeping and strong work ethic 

·Conducts themselves’ in a professional manner

·Good organisational skills

·Inclusive and diverse in their approach

·Empathetic

·Team Player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.