207 Campaign manager communications and marketing jobs

Why join us?

We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious and kind team, with plenty of opportunities for learning and development.

About the Web and Analytics Manager

We are looking for a Website and Analytics Manager to join our digital team. This role will suit a digital and analytics expert. A proactive, supportive and solution focused digital professional who is keen to hit the ground running, enjoys collaborating with colleagues across the team and wider organisation, and is passionate about adding value.

The Website and Analytics Manager is responsible for the day-to-day management and improvement of our digital platforms, website and their connected tools. As well as analysis and reporting of results, content creation and more. This person is a technical expert and will play a crucial role in how we develop our digital channels.

Relationship management across the Charity and with third party suppliers is also a key part of the role.

What you’ll be doing

• Day to day ownership of the web ecosystem including royalmarsden org, subdomains, microsites and donation platforms including managing relationships with third party agencies and suppliers to maintain and improve these platforms.
• Work with the Senior Digital Manager to set the strategic direction for our websites and associated digital experiences, ensuring alignment with organisational priorities, supporter needs and fundraising objectives
• Manage website improvements and Manage website improvements and performance optimisation work, including CRO, SEO and core web vitals, driving continuous improvement of our supporter journeys and embedding a data led approach. 
• Lead the web team, line managing the Digital Officer and Senior Digital Officer, supporting the effective allocation of resources across the team, coaching direct reports and fostering a high performing team culture.
• Manage the Digital Officer and Senior Digital Officer to deliver relevant, engaging, optimised and audience centred content, landing pages and digital journeys across various digital channels, and overseeing the website content calendar and campaign content deploys.
• Work alongside Marketing and Digital colleagues to ensure our project planners are up to date and website content is in line with our wider audience journeys and content needs. 
• Partner with teams across the charity to understand user and organisational needs, to deliver a range of projects and campaigns, including fundraising campaigns.
• Analyse and interpret website analytics data, communicate results to the wider team and use insights gained to inform and direct positive change. 
• The Website and Analytics Manager also owns the relationship with a third-party agency to deliver improvements to our tracking set up, and ensures compliant, accurate and reliable data collection. 
• Ensure the website platforms are secure, accessible, scalable and complaint with all relevant regulation and legislation. 
• Work with the Senior Digital Manager and Head of Digital Content and Engagement to develop and manage the website budget, contributing to business planning, forecasting, and monitoring spend. 
• Work to improve digital literacy across the charity alongside Marketing and Digital colleagues, training colleagues in how to use our CMS and other key digital skills such as data and insights.
• Occasional out of hours support where required for critical website/campaign related activity. 
• Keep up to date with digital technology and share this knowledge with colleagues both within the digital team and across the wider Charity team.

About you - The successful candidate will need:

• Experience of working on CMS systems, knowledge of headless CMS systems would be an advantage.
• Experience managing digital agencies, developers and third party suppliers.
• Knowledge of UX and digital user journeys.
• Understanding of PPC advertising.  
• Experience of line management  and developing junior digital staff, including coaching, performance management and workload prioritisation.
• Experience of creating content for websites, including a strong understanding of SEO and CRO principles.
• Understanding and experience using  website reporting systems e.g Google Analytics , Hotjar, Google search console. 
• Interest in digital technologies, fundraising/donation platforms and innovation within the charity sector.
• Excellent communications skills, particularly within stakeholder management.
• A proactive, solution focused approach to prioritisation and workflow management.
   

The following are beneficial but not essential:

• Experience owning and developing digital products, platforms or websites, including roadmap planning and prioritisation.
• Experience managing budgets, forecasting expenditure and monitoring performance against management accounts.
• Project management, digital publishing and any related software technology training.
• Experience of working within a fundraising organisation.
• Analytics training.
• Paid advertising training/skills.
• Strong team ethos with a track record of collaborative and supportive working.
• Experience managing Google Ad Grants and/or Google Ads accounts, including campaign optimisation, reporting and compliance with programme requirements.
• Experience managing budgets, forecasting expenditure and monitoring performance against management accounts.

If this sounds like you, we’d love to hear from you!

What we offer

• Hybrid working between home and Chelsea with travel to Sutton once a month.
• Flexible working around our core hours of 10am to 4pm.
• 27 days annual leave rising with length of service.
• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service).
• Training, support and development opportunities.
• Access to the blue light discount scheme and other discounts opportunities.
• Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more.
• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes.

Inclusion matters

• We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.

Job Title:  Fundraising & Income Generation Manager

Reporting to:  Head of Trent Bridge Community Trust

Contract type: Fulltime 35 hours/week

Salary: £35,000 - £40,000 per annum plus bonus

Start date: 1st November 2026

Trent Bridge Community Trust is the charitable arm of Nottinghamshire County Cricket Club. Since 2008, we’ve used the power of cricket to connect communities, improve wellbeing, and create life-changing opportunities across Nottinghamshire.

Following our transition to charitable status, we are entering an exciting phase of growth and ambition. Our new Fundraising Strategy (2027–2030) sets a bold target to diversify income, increase sustainability, and expand our impact—especially for disadvantaged communities.

To help us achieve this, we are now looking for a Fundraising & Income Generation Manager to lead our income growth.

This is a new and pivotal role within the Trust, responsible for delivering an ambitious fundraising strategy to secure over £545,000 across three years, contributing to a wider £800,000 long term income vision.

You will lead on building diverse and sustainable income streams, helping us:

• Expand community and cricket programmes across the county
• Increase participation, especially among underrepresented groups
• Sustain vital health and wellbeing projects
• Strengthen our long-term financial resilience

If you have a proven track record in fundraising and income generation, have experience across multiple streams (grants, corporate, events or individual giving), skilled in developing pipelines and achieving financial targets, this is the challenge you are looking for!

If you are committed to making a difference in communities, are motivated by impact, inclusion and opportunity and excited about the power of sport in transforming lives then we want you on our team!

Why should you join us?

Be part of an organisation with strong community impact and heritage, help shape and lead a new fundraising function from the ground up and play a key role in building long – term sustainability and growth.

ROLE PROFILE

1. RELEVANT GENERAL OBJECTIVES

The Fundraising & Income Generation Manager will lead the delivery of the Trent Bridge Community Trust’s three-year Fundraising Strategy (2027-2030), securing a minimum of £545,000 (within a wider £800,000 long term ambition).

The roles aim is to:

· Build financial sustainability and resilience

· Reduce reliance on restricted and short-term funding

· Increase unrestricted income and diversified revenue streams

· Enable delivery of key programmes that improve health, wellbeing, and community participation through cricket

2. SPECIFIC ROLE RESPONSIBILITY

A. STRATEGIC FUNDRAISING LEADERSHIP

• Lead the implementation and delivery of the fundraising strategy and income action plan.
• Develop and manage a rolling 12–24 month fundraising pipeline.
• Set and monitor annual and quarterly income targets.
• Establish systems, processes and KPI dashboards to track performance.
• Identify new income opportunities aligned to Trust priorities.

B. INCOME GENERATION

Corporate Partnerships & Sponsorship

• Design and deliver tiered corporate partnership packages.
• Identify and secure new business partnerships across Nottinghamshire and the region.
• Develop programme, event and apprenticeship sponsorship opportunities
• Steward and grow existing partners (e.g. Tweezerman, Vertu, Russell Scanlan)
• Work closely with the club’s Commercial team to identify potential corporate/commercial partnerships.

Grants & Trusts

• Develop and manage a structured grant pipeline calendar.
• Write high-quality funding applications to Local Authorities, Charitable Trusts & Foundations, Government and statutory funders.
• Prioritise multi-year and unrestricted funding bids.
• Maintain and grow relationships with existing funders.

Donations & Individual Giving

• Develop a regular giving programme (yearly, multi years, monthly donors)
• Launch and manage digital fundraising campaigns (e.g. JustGiving)
• Grow and segment the supporter/membership database.
• Introduce targeted community appeals linked to community programmes.
• Establish a Patron’s programmes targeting high net worth members.

Fundraising Events

• Lead delivery of flagship events such as Charity Zipwire, Golf Day and Charity Auction.
• Develop and deliver new fundraising events.
• Maximise income through sponsorship and participation growth.

C. PROGRAMME & IMPACT ALIGNMENT

• Work with Managers to ensure all funding aligns to:
  • Volunteer growth (diverse and female volunteers)
  • Expansion of programmes into North Nottinghamshire
  • Apprenticeships and employability pathways
  • Health & wellbeing programmes
• Translate programme outcomes into compelling funding cases, social impact stories and social return on investment.

D. FINANCIAL SUSTAINABILITY & PLANNING

• Increase proportion of unrestricted income and multi-year funding agreements.
• Support annual budget planning and income forecasting.
• Monitor income vs expenditure alongside Managers and Trust Board.
• Contribute to achieving £300,000 reserves target.

E. STAKEHOLDER & RELATIONSHIP MANAGEMENT

• Build strong relationships with Funders and partners, corporate sponsors, Donors and supporters.
• Develop structured stewardship plans.
• Support the production of an impact report, case studies and funder updates.
• Support Trustees in fundraising activity and engagement.

F. PERFORMANCE & REPORTING

• Track and report on KPIs, including income secured vs targets, Application success rates, donor and partner growth.
• Provide quarterly reports to the Trust Board.
• Contribute to the annual review in February.
• Continuously refine approaches based on performance data.

G. SYSTEMS & INFRASTRUCTURE

• Lead the development and implementation of a CRM/fundraising database, Income tracking systems, fundraising processes and policies.
• Maintain a risk register of funding opportunities and contracts.

3. KEY PERFORMANCE INDICATORS

• Minimum of £545,000 secured over three years
• Annual income targets achieved (Breakdown shown in table below)
  • Year 1: £154,000
  • Year 2: £167,000
  • Year 3: £222,000
• Generate an increase in the proportion of unrestricted income
• Growth in corporate partnerships and individual donors
• Strong, active fundraising pipeline (12–24 months ahead)
• Measurable contribution to volunteer growth, programme expansion and new apprenticeship roles through the income generated.
• Improved financial resilience and reduced dependency on NCCC and ECB funding

PERSON SPECIFICATION

ESSENTIAL

• 3-5 years proven track record in fundraising and income generation
• Success in securing funding from multiple streams:
o Grants & trusts
o Corporate partnerships
o Events and individual giving
• Experience managing fundraising pipelines and targets
• Experience of developing and managing strategic partnerships that deliver measurable outcomes
• Exceptional skills in bid writing and grant applications
• Strong understanding of funding landscapes
• Excellent relationship management and networking skills, with the ability to influence and engage a wide range of stakeholders
• Strategic thinking with strong delivery focus
• Strong competency in budgeting, forecasting and reporting
• Ability to analyse data and drive performance
• Knowledge of fundraising compliance and best practice
• Commercial awareness
• Degree or equivalent in business, marketing or communications

• Ability to think strategically
• Passion for community impact and social change
• Passion for community sport and increasing participation, particularly underrepresented groups
• Entrepreneurial and proactive mindset
• Highly organised and results-driven
• Collaborative team player
• Resilient and adaptable in a changing funding environment
• Collaborative mindset with ability to work across teams and organisations
• Ability to travel independently between sites

DESIRABLE

• Experience in charity, sport, or community sector
• Good at building long-lasting relationships with key stakeholders
• Knowledge of non-profit governance and structure
• Introductory Certificate in Fundraising
• Certified Fund-Raising Executive (CFRE)
• Specialized training from the Chartered Institute of Fundraising

The Corporate Partnerships Manager will play a pivotal role in developing and growing strategic partnerships that generate sustainable income and raise the profile of LOROS within the local business community.

Working closely with colleagues across Fundraising, Marketing & Communications, Supporter Engagement, Events, and Philanthropy, the postholder will identify and maximise opportunities for cross-team collaboration, deliver exceptional supporter stewardship, and embed a partnership-led approach across the organisation.

The role is responsible for developing a strong pipeline of prospective corporate supporters, creating compelling partnership propositions, securing new business opportunities, and managing a portfolio of key corporate relationships. Through effective relationship management and strategic account development, the postholder will inspire organisations to support LOROS' mission and help ensure that more people receive high-quality hospice care and support when they need it most.

The ideal candidate will have significant experience in corporate fundraising, business development, or partnership management, with a proven track record of securing and growing high-value relationships. They will be an excellent communicator and relationship builder, able to engage a wide range of stakeholders and influence across multiple teams. Above all, they will be passionate about connecting businesses with meaningful opportunities to make a lasting difference to patients, families, and carers supported by LOROS.

About you

You will be organised, resourceful and confident at turning stories and evidence into compelling fundraising content.

Fundraising experience is welcome, but transferable skills in communications, marketing, business development or supporter care are also valued.

• Experience in fundraising, communications, marketing or business development.
• Strong, audience-focused writing skills.

• Understanding of donor stewardship and supporter journeys.

• Ability to manage priorities and meet deadlines.

• CRM or database experience is helpful.

• Collaborative approach and commitment to equity, diversity and inclusion.

Summary of some of the main duties for full details and how to apply visit the website link provided.

•Lead the development and delivery of integrated marketing campaigns across HOME’s full artistic, engagement and membership programme, working collaboratively with internal teams and external partners.
•Collaborate with the Head of Digital to plan and deliver integrated campaigns, ensuring messaging is consistent across digital and physical channels and guided by audience insight. 
•Lead the development of campaign messaging and positioning, ensuring clear, consistent and compelling communications tailored to HOME’s target audiences across different artforms and initiatives. 
•Partner with the Head of Digital to design and deliver multi-channel marketing campaigns across HOME’s entire programme, ensuring they meet or exceed income targets and contribute to audience growth. 

•Work closely with the Head of Digital to apply audience insights and segmentation in campaign planning and creative delivery. 
•Lead HOME’s media buying. Plan and manage out-of-home advertising strategies, ensuring creative alignment, timely delivery, precise targeting and budget control. 
•Be the lead for HOME Communications, Manage HOME’s relationships with PR agencies and build successful relationships with media partners and influencers. 
•     Manage freelance marketers and designers – briefing, negotiating and overseeing delivery. 
•Collaborate with visiting companies, artists, producers, funders and distributors to maximise shared marketing opportunities and ensure strong promotional presence. 

Team: Marketing and Communications

Reports to: Director of Audiences

Responsible for: 3 People

ROLE DESCRIPTION

As Marketing Officer, you will report to our External Relations Manager, playing a central role in driving Get Further’s visibility and growth through maintaining our digital platforms and driving campaigns focused on forming and retaining partnerships.

You will help Get Further to reach more students by designing and delivering creative multi-channel B2B marketing campaigns that promote our tuition programmes, CPD and curriculum resources to FE colleges, training providers and councils.

You will also be responsible for the day-to-day delivery and maintenance of our digital channels, creating compelling written, graphic, photographic and video content, managing our website and email marketing, and using analytics to refine and strengthen performance.

Alongside digital delivery, you will contribute to our wider work by creating collateral for and supporting with the delivery of conferences and events, sourcing stories from the students and teachers we support, collaborating with our fundraising and recruitment teams on their campaigns, and supporting our wider team to deliver impactful and brand aligned external communications.

Key responsibilities include:

Marketing Campaigns & Partnerships

• Plan and deliver multichannel B2B marketing campaigns that attract new partners and support renewals, using social media (primarily LinkedIn), email marketing, letter campaigns and other channels creatively and strategically.
• Use audience maps, value propositions and key messaging guides to tailor content to our different audiences (FE colleges, training providers and councils), ensuring alignment with the Get Further brand.
• Lead the creation of high‑quality marketing collateral (leaflets, banners, videos, case studies, graphics) that strengthens our brand and supports direct sales.
• Support the planning and delivery of events and campaigns that showcase Get Further’s mission, impact and thought leadership.
• Use a marketing funnel to track and analyse lead generation and conversion, making data-driven recommendations that allow the marketing and sales teams to improve processes.
• Coordinate award submissions that raise the organisation’s profile, working with colleagues to compile compelling applications.

Digital Content & Platform Management

• Plan and deliver high‑quality, creative social media content and campaigns that advance our digital strategy and deepen audience engagement.
• Design engaging graphic and video assets using Canva, Adobe Creative Suite and other tools.
• Capture high‑quality photo and video content of events and programmes in action.
• Maintain and update the Get Further website, using WordPress to optimise content, improve user experience and reflect organisational priorities.
• Support with the creation and publication of blog content, including drafting, editing, proofreading and uploading posts.
• Track and analyse the performance of digital content and campaigns, using analytics tools to generate insights and recommend data‑driven improvements.
• Play an active role in shaping our digital content strategy — identifying new opportunities, spotting trends in audience behaviour, and proposing creative approaches to strengthen engagement and reach.

Storytelling and impact reporting

• Support the promotion of Get Further’s impact reports through digital content and event delivery.
• Work with colleagues to source powerful stories from students and teachers, developing and ensuring all content aligns with our ethical storytelling policy

Branding & Team Support

• Assist colleagues with the design of external documents and assets, ensuring they are user‑friendly, professional and aligned with brand guidelines.
• Create and maintain written guides, templates, trainings and brand tools that help the team communicate consistently and confidently.
• Respond to internal requests for branding and communication support.
• Work with the Fundraising Officer to maintain an organised central library of storytelling assets, including narrative content, photos and videos.
• Support recruitment campaigns by creating content that showcases the benefits of working at Get Further.

Person specification

We are seeking a highly-motivated, detail-oriented and creative Marketing Officer who is eager to progress their career in education charity communications.

You will be a compelling storyteller who cares deeply about communicating the experiences of the young people and adults we support, and has a strong set of written, video editing and design skills that enable you to tell these stories with clarity and impact.

You will be ambitious to take on a leading role in driving our marketing activities, proactively generating and sharing ideas, and bringing a strong set of project management skills that enable you to take ownership on campaigns - from concept, to delivery to evaluation.

You will take pride in delivering excellent campaigns and eager to continuously learn and improve. You will have a critical eye for your own work, double and triple checking every aspect to ensure high-quality output, proactively seeking feedback and setting aside time to reflect and evaluate within a busy workload. You will be confident using data to understand performance and analytically minded in using insights to improve both your work and make recommendations for how the wider organisation can improve our strategy and processes.

You will be curious to learn about our organisation and audiences, proactively seeking opportunities to learn more about who we are and what we do so that you can communicate about our work to the highest standard and develop a coherent strategic vision for our marketing work.

Your strong time management skills will mean that you are comfortable working at pace and have the agility to respond to changing priorities and contexts.

For the right candidate, this role offers meaningful opportunities to develop new and existing skills, take on additional responsibilities, and progress internally as you help shape and deliver impactful marketing campaigns that benefit the young people and adults we support.

How to apply

Your application must include:

• A CV of no more than 2 sides of A4; and
• A supporting statement which includes your answers to the following three questions:

1. Why do you want to work for Get Further? (250 words);
2. For the following three areas of the “Role Description” section of the job specification, outline which of your projects/work to date demonstrates that you would be successful in this role:
   • Marketing campaigns & partnerships
   • Digital content & platform management
   • Branding & team support
3.  If your application is successful, what two aspects of the role would be the biggest challenge for you, and how would you overcome these challenges? (300 words)

Please submit your application via our website by 9am on Thursday 10 September.Incomplete applications will not be processed.

Shortlisted candidates will be invited to a first-round interview taking place in the morning on the 15, 16 and 17 of September.

Second round interviews will take place week commencing 21 September.

This is a UK-based post and applicants must be living in and have the right to work the UK; if applicable please detail your visa status in your covering email. Get Further is an equal opportunities employer and will not discriminate against any candidate on the basis of any characteristic protected by the Equality Act 2010. Please let us know if you require any reasonable adjustments to be made throughout the recruitment process.

Work Location: Hybrid remote in London

Step into a temporary Marketing Manager role where you’ll take ownership of high-impact campaigns and brand initiatives for a forward-thinking organisation. This is a hybrid position offering genuine autonomy and variety, with two days per week based in London and the remainder worked remotely.

About the Role:
You will lead the planning, execution, and optimisation of integrated marketing activity, ensuring brand consistency and measurable performance across all channels. Working closely with internal stakeholders and external partners, you’ll translate business objectives into strategic marketing plans and data-driven campaigns that deliver tangible results. This role is ideal for a hands-on manager who can quickly embed, assess current activity, and drive improvements within a defined timeframe.

Key Responsibilities:
* Develop and implement strategic marketing plans aligned with business goals and target audiences.
* Lead brand management initiatives to strengthen positioning, messaging, and visual identity across all touchpoints.
* Plan, execute, and optimise multi-channel marketing campaigns, including digital, social, and content-led activity.
* Oversee digital marketing activity (website, email, PPC, SEO, paid social) to drive traffic, engagement, and conversions.
* Manage content marketing calendars, ensuring timely creation and distribution of high-quality, on-brand content.
* Monitor and analyse campaign performance using data analytics tools, producing clear reports and recommendations.
* Manage social media channels, including content planning, posting schedules, and community engagement.
* Coordinate with internal stakeholders and external agencies, ensuring projects are delivered on time, on budget, and to scope.

Key Requirements:
* Proven experience in a marketing manager role, with responsibility for end-to-end campaign delivery.
* Strong track record in strategic marketing planning and execution within a commercial or B2B/B2C environment.
* Demonstrable experience in brand management, including maintaining and evolving brand guidelines and messaging.
* Hands-on expertise in digital marketing, content marketing, and social media management.
* Confident using data analytics and reporting tools to measure performance and inform decision-making.
* Excellent stakeholder communication skills, able to influence and collaborate across teams and seniority levels.
* Solid project management capabilities, with experience managing multiple concurrent initiatives and deadlines.
* Ability to work effectively in a hybrid model, with a commitment to 2 days per week in London.

Desirable Skills:
* Experience working in a fast-paced, matrixed, or agency-style environment.
* Familiarity with marketing automation platforms and CRM systems.
* Knowledge of A/B testing and conversion rate optimisation techniques.
* Experience conducting market research and competitor analysis to inform strategy.
* Background in managing external suppliers and creative agencies.

Qualifications:
* Degree in Marketing, Business, Communications, or a related discipline.
* Professional marketing qualification (e.g. CIM, IDM) preferred.
* Evidence of ongoing professional development in digital marketing or data analytics is an advantage.

If you are a results-focused Marketing Manager who can quickly add value in a temporary capacity and thrive in a hybrid London-based environment, we’d welcome your application.

MEMBERSHIP MARKETING & INSIGHT MANAGER

18 hours per week (flexible working considered)  Fixed-term contract - 6 months (with potential to extend)

£36,000-£40,000 FTE (£17,600-£19,600 pro rata)

Hybrid working - based at Westonbirt Arboretum, Gloucestershire

Use insight to shape the future of one of Gloucestershires most loved membership organisations.

Friends of Westonbirt Arboretum is an independent charity that inspires people to value and protect trees. With more than 39,000 members, we support the conservation, education and public enjoyment of Westonbirt, The National Arboretum.

We're looking for an experienced marketing professional who enjoys understanding people as much as promoting products. This is a new strategic role that will help us better understand our members, improve their experience and ensure our marketing activity is driven by evidence rather than assumption.

This isn't a traditional marketing communications role. You won't be expected to design leaflets, manage social media or build websites. Instead, you'll use customer insight, membership data and marketing expertise to identify opportunities, coordinate projects and help shape the future of our membership offer.

About the Role

This is a new strategic role designed to transform how Friends of Westonbirt Arboretum understands, engages and retains its members. We have an established membership of over 39,000 supporters with insight data surrounding this. We're looking for someone who can turn that insight into action— using evidence to improve the member experience, strengthen retention and shape marketing activity that delivers measurable impact.

This is not a traditional marketing communications role. You won't be expected to create artwork, build websites or write every communication. Instead, you'll lead the planning, insight and coordination that ensures the right activity happens at the right time through internal colleagues, Forestry England and external suppliers.

Summary of the role

Working closely with the Head of Income Generation & Engagement, you'll:

• Analyse membership and visitor data to identify trends, opportunities and areas for improvement.

• Develop audience segmentation and retention strategies.

• Improve the end-to-end member journey, from joining through to renewal and long-term engagement.

• Coordinate key marketing projects, including digital developments, membership renewals and customer experience improvements.

• Oversee marketing planning, member communications and website content in partnership with colleagues and external suppliers.

• Produce clear insight and reporting to support strategic decision-making.

About you

You'll bring experience of using customer insight to improve marketing performance and customer experience.

You'll be confident:

• analysing CRM or membership data

• translating insight into practical action

• managing multiple projects and stakeholders

• coordinating agencies and external suppliers

• improving customer journeys and digital experiences

• communicating recommendations clearly and influencing others.

Experience within a membership organisation, charity or visitor attraction would be advantageous, but is not essential.

Why join us?

This is an opportunity to shape a newly created role with genuine strategic influence. You'll help improve the experience of thousands of members while supporting the conservation and enjoyment of one of the world's finest tree collections.

We offer flexible and hybrid working, a supportive team environment and the opportunity to make a lasting impact within a respected conservation charity.

Key Responsibilities Membership Insight & Strategy

• Analyse membership and visitor data to identify trends, opportunities and risks.

• Develop audience segmentation with appropriate retention strategies based on evidence.

• Produce regular insight reports and dashboards to inform decision-making.

• Recommend marketing interventions based on behavioural and demographic analysis.

• Help determine what additional customer insight should be collected and why. Membership Journey & Customer Experience

• Take ownership of the end-to-end member journey.

• Identify opportunities to improve acquisition, onboarding, renewal and long term engagement.

• Lead projects to improve customer experience across digital and physical touchpoints.

• Ensure customer journeys are intuitive, efficient and evidence-led. Marketing Project Management Coordinate and oversee delivery of key marketing projects including:

• membership renewal improvements

• website user journey optimisation

• family membership implementation

• digital membership developments

• member communications Content, Publications & Digital

• Oversee website content, user experience and digital content planning.

• Coordinate e-newsletters, blog programme, member magazine, editorial planning, campaigns, marketing collateral and external design commissions.

• Coordinate technical improvements with external suppliers and internal teams.

• Ensure all communications support organisational priorities and member engagement. Supplier & Stakeholder Management

• Manage external agencies and suppliers.

• Coordinate delivery with Forestry England colleagues. Supplier & Stakeholder Management

• Brief and manage external agencies.

• Coordinate work with Forestry England colleagues.

• Manage project timelines.

• Monitor delivery and quality.

• Ensure resources are used efficiently. General Responsibilities

• Champion evidence-based decision making.

• Embed continuous improvement.

• Support wider organisational objectives.

• Comply with organisational policies and procedures. Person Specification Essential Experience

• Experience developing marketing strategies informed by customer insight.

• Experience analysing CRM or membership data.

• Experience improving customer journeys or user experience.

• Experience managing multiple projects simultaneously.

• Experience briefing and managing agencies or suppliers.

• Experience working across multidisciplinary teams. Essential Knowledge

• CRM and customer segmentation.

• Customer retention principles.

• Website usability and digital customer journeys.

• Email marketing.

• Marketing performance measurement.

• Data interpretation and reporting.

Essential Skills

Strategic thinking - Able to translate insight into practical marketing interventions.

Analytical - Confident interrogating data and identifying meaningful trends.

Project management  - Able to coordinate multiple stakeholders and deliver improvements.

Communication - Excellent written and verbal communication. Able to influence senior colleagues and present recommendations clearly.

Organisation - Excellent planning and prioritisation skills.

Desirable

• Membership organisation experience.

• Charity sector experience.

• Visitor attraction or heritage experience.

• Experience with CRM systems such as Raiser's Edge.

• Google Analytics or similar reporting tools.

• Understanding of accessibility and user-centred design.

Personal Attributes - We're looking for someone who is:

• Curious and inquisitive.

• Commercially aware.

• Collaborative.

• Pragmatic.

• Confident making recommendations.

• Comfortable working independently.

• Motivated by improving customer experience.

• Interested in using evidence rather than assumption.

Success Measures

• Produced a membership insight dashboard.

• Developed a data-led retention strategy.

• Reviewed and improved the membership renewal journey.

• Coordinated implementation of agreed digital improvements.

• Established an annual editorial and communications plan.

• Improved reporting and marketing decision making across the organisation.

CAHN is looking for a creative, proactive and passionate Communications & Campaigns Officer to raise the profile of our work, engage audiences and deliver campaigns that amplify the voices of Black Caribbean and African communities.

You will create compelling content across digital and traditional channels, support campaigns, social media, website and newsletter activity, and contribute to communications for CAHN’s programmes and events.

Working with colleagues, communities and partners, you will turn stories and insight into content and campaigns that inform, engage and inspire action.

We are looking for an excellent storyteller with strong writing skills, digital confidence, creativity and the ability to manage multiple priorities and deadlines.

If you are passionate about communications, campaigns and social impact, join CAHN and help turn stories into change

Role Overview

The Talent Set are delighted to partner with our client on a fantastic Individual Giving Campaign Manager role. This position involves leading donor engagement campaigns across multiple channels, supporting fundraising objectives, and delivering impactful community outreach to strengthen supporter relationships.

Key Responsibilities

• Develop, execute, and optimise multi-channel fundraising campaigns to increase donor retention and acquisition.
• Manage relationships with external marketing agencies and vendors to ensure campaign delivery aligns with organisational goals.
• Analyse campaign performance, interpret data insights, and implement test-and-learn strategies for continuous improvement.
• Collaborate with internal teams to develop compelling messaging and targeted marketing approaches.
• Oversee budget management and ensure activities are delivered within financial parameters.
• Support the development of donor engagement strategies that promote long-term supporter loyalty.
• Maintain adherence to organisational policies and best practices in fundraising activities.
• Contribute to planning and reporting activities related to campaign outcomes and fundraising targets.

Person Specification

• Proven experience in fundraising, donor engagement, or campaign management within the charity sector.
• Strong understanding of multi-channel marketing, including digital, direct mail, and telemarketing.
• Ability to analyse data, measure campaign effectiveness, and adapt strategies accordingly.
• Excellent organisational skills, with experience managing external agencies and vendors.
• Effective communicator with a collaborative approach to working across teams.
• Demonstrated ability to manage budgets and deliver projects on time and within scope.
• Knowledge of supporter relationship management and retention strategies.
• A proactive and adaptable attitude, with a focus on achieving measurable results.

What’s on Offer

Salary: £37,000 - £44,000

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Role Overview

The Talent Set are delighted to partner with Help Musicians and Music Minds Matter to support the recruitment of their new Head of Communications & Integrated Marketing. This leadership position involves designing & implementing strategic communication and marketing initiatives that enhance brand presence, engagement, and outreach.

Working closely with the Director of Marketing, Communications & Engagement, the post holder will help create departmental strategy and lead its execution across marketing, digital, communications and PR, social media, content and people stories. They will ensure that activity is innovative, audience led, insight informed, creatively strong, well integrated across channels and measured for impact, while providing strategic challenge, leadership and identifying opportunities that could strengthen organisational impact.

Key Responsibilities

• Drive the organisation’s communication and marketing strategy through new ideas and tactics to effectively engage target audiences and support organisational objectives.
• Oversee the ideation & delivery of compelling content across multiple channels, ensuring consistent messaging and brand positioning.
• Manage stakeholder relationships, including media, partners, and community agencies, to build positive engagement.
• Develop and monitor performance metrics to evaluate the success of campaigns and communication efforts.
• Lead a team of communications and marketing professionals, fostering collaborative working and thinking outside the box.
• Ensure all communications are inclusive, accessible, and aligned with best practice and organisational values.
• Stay informed on industry trends and incorporate innovative approaches to enhance outreach and reputation.

Person Specification

• Proven experience in leading and innovating communication and marketing functions, ideally within the charity or non-profit sector.
• Strong strategic planning and project management skills, with an ability to deliver timely and impactful campaigns.
• Excellent written and verbal communication skills, with a talent for crafting clear, engaging messages for diverse audiences.
• Ability to lead, motivate, and develop a team while managing multiple priorities effectively.
• Deep understanding of digital marketing, social media platforms, and content creation.
• Collaborative approach with excellent stakeholder engagement skills.
• Commitment to inclusion, accessibility, and organisational values.

What’s on Offer

· Salary: £60,000-£65,000

· Permanent

· Hybrid, London 2 days/week

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Do you want to shape how supporters experience one of the UK’s best known children’s charities?

Great Ormond Street Hospital Charity is looking for a Senior Supporter Experience Manager to lead how we design, develop and improve supporter experiences across the organisation.

This is a role with significant scope and influence. You'll lead our Supporter Experience team, own our supporter journey roadmap and work across Fundraising, Marketing, Technology and Data to create more relevant, personalised and meaningful experiences throughout the supporter lifecycle.

From understanding why supporters stay with us to designing new journeys, testing ideas and shaping how we use automation and personalisation, you'll have the opportunity to influence both our strategy and the experiences supporters have with us every day.

Salary
The salary for this role is £53,000 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
 

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.

Key Responsibilities

• Lead and develop our Supporter Experience team, creating a collaborative and ambitious environment focused on delivering great experiences.
• Own and evolve our Supporter Experience Framework and journey roadmap, identifying where improvements can have the greatest impact for supporters and the organisation.
• Shape supporter journeys across the lifecycle, using audience needs, behavioural insight and evidence to create more relevant and personalised experiences.
• Work across Fundraising, Marketing, Technology and Data to embed supporter experience into campaigns, planning and organisational change.
• Lead experimentation and optimisation across supporter journeys, using testing and performance data to understand what works and continuously improve.
• Shape how we use marketing automation and personalisation, working with technical specialists to turn journey ideas into effective supporter communications.
• Use measures including engagement, conversion, retention, satisfaction and lifetime value to understand the impact of our supporter experiences.
• Influence senior stakeholders and bring multidisciplinary teams together around a shared understanding of what our supporters need.
• Ensure supporter journeys are inclusive, accessible and designed with privacy, preferences and responsible use of data at their heart.

Skills, Knowledge and Expertise

• Significant experience developing and improving customer, supporter or audience experiences and journeys.
• Experience designing and optimising customer or supporter journeys using insight, personalisation or marketing automation.
• Strong people leadership experience, with the ability to motivate, develop and empower a high-performing team.
• Experience leading complex, cross-functional programmes involving different teams and areas of expertise.
• Strong strategic thinking, with the ability to turn organisational priorities and audience insight into clear journey plans and priorities.
• Excellent stakeholder management and influencing skills, including the confidence to work with senior stakeholders and challenge existing ways of working.
• Experience using experimentation, testing and performance insight to improve customer or supporter experiences.
• Understanding of lifecycle engagement, retention and the factors that build long-term customer or supporter relationships.
• Strong communication and facilitation skills, with the ability to bring people together around ideas and turn them into action.

This is a rare opportunity to shape supporter experience at scale. You'll have the team, influence and organisational reach to turn insight into better journeys—and help create experiences that make people want to stay connected to GOSH Charity for years to come.

DBS - note a Basic DBS check is required for this role.

#Senior Supporter Experience Manager #Manager #Supporter Experience Manager #Supporter Experience #Manager 

Become is the national charity fighting alongside children and young people for a better care system. We believe care-experienced young people should have the same chances as everyone else to live happy and fulfilled lives. But today, that’s far from the reality. The care system is in crisis and there are more children in care than ever before. They aren’t getting the love, support and stability that all young people need.

It’s not good enough.

We’re in a strong position to respond and it’s an exciting moment to be joining us. We’ve grown in recent years and have clear plans for the future.

As the Marketing and Communications Manager, you’ll lead the day-to-day delivery of our marketing and communications work. You’ll turn ideas into action, delivering engaging campaigns, compelling storytelling and consistent communications across all our channels. Working closely with the team across Become, external stakeholders and care-experienced young people to grow our reach, you'll build brand trust and strengthen our position as the national voice for care-experienced young people.

We're looking for someone with a strong background in digital marketing, an eye for design and a passion for amplifying young people’s voices. A natural collaborator, you’ll enjoy working in a dynamic environment that encourages proactive thinking, experimentation and ongoing learning.

Location

Our team work remotely from home, with some required in-person meetings (generally expected once or twice per month). In-person meetings usually take place in our office space in Old Street, London and Become covers the cost of travel within Great Britain for essential in-person meetings.

The Old Street office space is available for team members to work from if preferred/needed. For non-London based team members hot-desking options near you can be requested if required.

Equity, Diversity and Inclusion

As an organisation serving children in care and young care leavers, we’re keen to receive applications from people with lived experience of care. We are actively seeking to bring diversity of perspectives and experience, and especially welcome applications from those from racially-minoritised communities. We ask all applicants to fill in an Equity and Diversity Monitoring form to better understand the diversity of applicants. This is optional, and anonymous and it will not be connected with your application.

How to apply

To apply please complete the application form on our recruitment platform by the application deadline.

The application form requires you to:
 

• Upload your up-to-date CV.
• Provide your answer to each competency question, using between100 and 400 words per answer. Please ensure you provide relevant examples that demonstrate how you meet the required skills and experiences as outlined in the job advert and description.

We also ask you to complete the Equity and Diversity Monitoring Form (this is not compulsory, but can help us identify areas we need to look at within our processes).

The competency questions we would like you to answer as part of the application form (using between 100 and 400 words per answer) are:

1. Tell us about a marketing and communications campaign that you’ve delivered to drive change. How did you measure its impact?
2. Give an example of when you’ve introduced new digital tools to your team. What were the opportunities and risks?
3. Tell us about a time when you’ve supported people whose voices are underrepresented to have their stories heard. What were the key considerations when providing this support?
4. We’re a busy team managing proactive and reactive work. Give an example of how you’ve supported a team member’s development alongside competing priorities.
5. What is your motivation to work for Become and why are you interested in working for an organisation that supports care-experienced children and young people?

If you have any questions about the role, please contact Victoria Wilson, Head of Marketing and Communications by e-mail (see Become website for contact form).

The deadline for applications to be received is Sunday 13 September at 11:59pm.

Once the deadline has passed your application will be assessed. Become promotes fairness in all our recruitment processes - at application and sift stage, personal or identifiable information will be redacted to anonymise your application for assessment.

Interview Details

If you are successful at sift stage, you will be invited to interviews. Our process includes two interview panels – a Young Persons Panel, and a Staff Panel.

Interviews will take place on:

• Young Persons Panel – Wednesday 23 September
• Staff Panel – Thursday 24 September

Please note, you will receive two interview invites (one for each panel). Please ensure you book one slot for each panel. If you do not accept your invite to interview, book your interview slots or contact us 48 hours ahead of the first interview date, we will assume you no longer want to progress your application and you will be withdrawn from the process. We ask candidates to keep the listed interview dates available where possible, as we may have limited flexibility to offer alternative dates.

Interviews may be held virtually using a video calling app (Microsoft Teams or Zoom) or in person at our location in Central London. If access to technology/internet is difficult for you, please contact us so we can assist in making suitable arrangements.

As part of our commitment to fairness in the recruitment process, short-listed candidates invited to interview will be sent the interview questions in advance.

If you have any reasonable adjustments to request for this recruitment process, please advise us on your application form or us via our website.

If you are a care-experienced young person (aged 27 or younger) interested in this vacancy, you are eligible to access our Propel into Work (PiW) service for application or CV advice. Please note, any questions regarding the role should be directed to the vacancy manager. If you are eligible for PiW and would like to put in a request, please contact us via our website.

Please Note

All applicants must have a Right to Work in the UK. Although the role is hybrid, we are unable to offer work visas or sponsorship for any candidates.

We’re proud to be a Living Wage Employer. We are committed to #ShowingTheSalary. Our roles are #OpenToAll

For a full list of Employee Benefits please see here.

RFE-230398

About the Role

A new and exciting opportunity has arisen for a Senior Digital Marketing Officer with excellent digital
marketing skills and a passion for creating outstanding social media content that builds awareness, engages
audiences and inspires action.
You’ll be joining the only independent charity in the UK dedicated to improving the nation’s numeracy. It’s a
fantastic opportunity within a small but ambitious and dynamic organisation making a real difference to
people’s lives and livelihoods.
Working closely with the External Relations team on our award-winning campaigns, communications,
content and marketing, you will deliver paid and organic social media campaigns - leading on creating
strategies, planning execution, optimisation, and reporting. You will also collaborate on SEO, web content
and email marketing.
We are looking for someone with superb marketing and copywriting skills, a passion for using data to find
out ‘what works’, bags of enthusiasm and the ability to work with initiative and attention to detail. Previous
experience in the charity sector is not necessary.
National Numeracy is based in Brighton, and while office-based work is available, we also offer remote,
hybrid and flexible working. This role will include occasional UK travel.

Overview of Main Duties:

Digital marketing

• Use your writing skills and creativity to lead on developing engaging content for our digital
• communications channels
• Collaborate with digital marketing, comms and design teams to create and deliver marketing and social
• strategies for a variety of campaigns and activities.
• Work with the wider team to create engaging content and ensure key activities and messages are
• aligned to our wider strategy and perform well
• Lead on ensuring brand consistency within our content
• Monitor and review performance and take the lead on evidence based improvements to our digital
• communications.
• Provide regular analysis and reports

Social Media

• Lead on developing new ideas and channel specific strategies to grow our social media channels
• audience and engagement.
• Work with digital marketing team on the management of social media channels including Facebook,
• TikTok, Instagram, Twitter and Linkedin, working to increase engagement and conversion.
• Website content delivery
• Work with the Head of Marketing and wider team to create and manage strong, audience-led web
• content with great user experience
• Ensure content supports SEO strategy, including AI SEO, and improves engagement and conversion
• Content optimisation via keyword tracking/research, metadata updates, Search Console analysis,
• SEMrush and Google Analytics analysis
• Use Google Analytics and other tools to provide insight to allow for evidence-based improvement
• Provide analysis and reports

Email marketing delivery

• Lead on developing compelling emails that drive action using Mailchimp, including the management of
• contacts’ data.
• Plan, create and execute engaging email journeys
• Use a data led approach to iteratively improve emails for specific audiences including educators and
• adult learners

Paid campaigns

• Delivery and ongoing development of paid social strategies and campaigns (Google, Bing, Meta) using
• Facebook Ads Manager and / or Google Ads.
• Optimise campaigns and test new approaches
• Understand, evaluate and apply campaign performance learnings.
• Work alongside the Data and External Relations teams and use our tools to identify and build an
• understanding of target audiences and trends.

Collaboration

• Work with External Relations and teams across the organisation on the digital marketing, content and
• communications aspects of our work
• Work closely with the Data Team on provision and analysis of digital