Charity manager jobs

We are looking for a Digital Engagement Officer to lead the planning and delivery of high-impact digital communications, with a strong emphasis on email marketing.

In this role, you will play a key part in deepening supporter engagement across both financial and non-financial touchpoints, helping to build a stronger connection to Battersea’s mission and values. Your work will directly contribute to increasing return on investment and enhancing customer lifetime value.

Our Marketing & Communications Team

Battersea’s Marketing & Communications department is responsible for communicating the breadth of the organisation’s work in an engaging and memorable way. Though our award-winning campaigns, we use our influence to affect change for dogs and cats within and beyond our gates; building Battersea’s reputation on a national and international scale. Our work involves everything from innovative integrated advertising campaigns to rehome our animals, to supporting other departments with their strategic objectives. We also manage Battersea’s online communities, offer brand guidance, deliver innovative digital activity, and manage internal communications, ensuring that staff and volunteers stay informed and engaged. The department’s ultimate goal is to raise awareness of Battersea’s work, so we can be here for more dogs and cats.

Digital team

Within the Marketing & Commercial department sits the Digital team. Responsible for Battersea’s digital output, our goal is to drive innovation and impact online. We manage Battersea’s website, and lead its digital products, campaigns and advertising - all to increase awareness of Battersea’s work and engage people with the need to support our dogs and cats.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year for full time employees (pro-rated for part-time employees).
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 14th August 2025

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): First round: w/c 18th August 2025. Second round: to be confirmed

For full details, please download the recruitment pack from our careers website.

Are you passionate about the transformational possibilities of volunteering and engaging with communities? Join the Volunteering for Health programme – a £10m national initiative led by NHS Charities Together, NHS England, and CW+ as a Programme Coordinator in Hertfordshire and West Essex.

You'll work closely with the Programme Lead and other place-based Programme Coordinators, NHS and voluntary sector partners in Hertfordshire and West Essex, to support the creation of a whole-system approach to health and social care volunteering, helping to remove barriers and reduce health inequalities. This is a unique opportunity to be part of a bold, collaborative movement to transform volunteering across health and within our communities.

What you’ll do:

• Coordinate local delivery of the Volunteering for Health programme, with a focus on MHLDN
• Build strong relationships with NHS, VCFSE, and community partners
• Engage local communities to raise awareness and participation
• Support data collection, communications, and programme evaluation.

Are you a creative communicator with a passion for global education and international development? As the UK-based Fundraising and Communications Officer for United World Schools, you will play a crucial role in bridging global program activity and American donor engagement, through effective communication.

Based in London and working closely with both the Global Communications team and the US Executive Director, you will adapt real-time updates from the field into compelling, US-tailored content for digital platforms, social media, campaigns, donor materials, and events.

You’ll bring a keen understanding of audience preferences and storytelling strategies that resonate across borders.

This is a part-time, highly collaborative role ideal for someone with previous communications experience in an international setting who thrives in a cross-cultural, fast-paced environment.

Person Specification- Essential Skills & Experience

• Established experience in marketing or communications
• Proven ability to write for social media, email, and websites with clarity and impact
• Understanding of digital media trends
• Experience collaborating across departments and geographies
• Strong organisational skills and digital literacy (CMS, email platforms, content scheduling tools)
• A genuine passion for education, equity, and sustainable development

Why Apply?

This is a rare opportunity to work at the intersection of global impact and targeted donor engagement, ensuring vital education programming continues to thrive in some of the world’s most underserved communities.

By helping UWS USA tell its story in powerful, culturally relevant ways, you’ll directly support fundraising efforts that change the lives of thousands of children.

• Location: London (Hybrid – 1-2 days in the London office (Whitechapel, E1)
• Hours: Part-time (25 hours per week), permanent
• Salary: £28,000 - £32,000 (pro rata), depending on experience
• Closing Date: Rolling, applications will be reviewed on a rolling basis, please apply now to avoid disappointment

Apply now for more information or an informal chat about the role.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

An exciting opportunity has come up to drive forward the vision and development of our burgeoning volunteer-led music and mental health charity. We are looking for a new Strategy and Fundraising Lead who has a track record of successful fundraising to open up new income streams by building exciting projects informed by our community members’ vision. Our new Strategy and Fundraising Lead will be engaging new VCFSE, health and social care partners for collaborative work, as we strive to create new projects which address local health inequalities and pull down the health, social and financial barriers to creativity and support local people face.

Role title: Strategy and Fundraising Lead
Application Deadline: Monday 18th August at 12pm (noon)
Hours of work: 3.5 days a week, with potential for increase in hours worked subject to funding
Flexible working: The role is flexible regarding time of delivery, taking into account that the core activities take place during standard 9-5 Mon-Fri schedules, and some engagement activities may require evening or weekend working where possible.
Salary: £29,500.00 pro rata (£20,650.00 per annum)
Contract length: 2 years, extension subject to funding
Place of work: Hybrid, Old Trafford Wellbeing Centre, Broomwood Community Wellbeing Centre and Work from Home, with some travel across Greater Manchester
Beginning: ASAP

Seed Studios

Seed Studios is a music and mental health charity based at Old Trafford Wellbeing Centre and Broomwood Community Wellbeing Centre working with adults aged 18+. From our centres, we support positive mental health and culture in Trafford through...

• our weekly volunteer-led Community Music Wellbeing Workshops, in which adults learn new instruments and disciplines in sessions proven to improve confidence, skills, connections and mental & emotional wellbeing
• our 1-to-1 music tuition and peer support which compliments support that individuals receive from our Trafford, Manchester and Salford health partners
• our inspiring and community-building events such as Open Mics and our annual Celebrate Seed Studios event
• our innovative partnership programmes, like our monthly workshop series with older adults charity String of Hearts

Our activities involve a diverse range of local people, including neurodivergent people, and individuals with varying levels of wellbeing and mental health. We help them identify and realise their goals for better social connections, wellbeing and creativity. We support them to attend our activity with others, share and connect through music. These people form and shape our Seed Studios community.
In 2025, we enable 88 hours of free volunteer-led sessions every month with a footfall of over 200 people as well as 24 hours of free, 1-to-1 music tuition support for referrals from our health partners every month.

Please click Apply to see all the information concerning the new role, including the Strategy and Fundraising Lead Job Pack, Application Form and Fair Recruitment Procedure Form or download the documents below.

We are looking for immediately available Employee Relations Investigators/Advisors for a period of 12 months on fixed term contracts. This is to work with a national charity that has seen an escalation in the number of ER cases recently and urgently needs some extra support.

Key responsibilities include:

• Leading investigations into disciplinary, grievance, and professional conduct matters
• Organising interviews, gathering and assessing evidence, and producing clear, impartial reports
• Presenting findings at formal hearings and supporting Employment Tribunal processes
• Advising managers on best practice and policy compliance
• Maintaining accurate records and contributing to continuous improvement
• Liaising with staff, trade unions, and external bodies as needed

You will need:

• Excellent communication and interpersonal skills
• Sound judgement, discretion, and emotional resilience
• Strong understanding of employment law and HR procedures

Ideally you will be located within commuting distance of Dover, this role requires demand led attendance in the offices, so ad hoc with home working.

Are you a highly organised, reliable, and calm administrator?
We are looking for a full time 35hrs per week, proactive Team Administrator to play a key role in keeping Lupus UK running smoothly by providing vital support across all teams and functions. If you are someone who can confidently manage multiple tasks and priorities, enjoys working in a collaborative environment, this role could be perfect for you.

About the role: 

You will provide high quality administrative support across all departments to help ensure the smooth day to day running of our office and operations. This includes being the first point of contact for incoming telephone calls, organising meetings, supporting with event logistics, and maintaining effective internal processes. The role requires strong organisational skills, attention to detail, and excellent communication.

This is a hybrid role, you will be based at our Romford head office three days a week, with two days working remotely.

What we are looking for:

· Proven experience in an administrative or office support role is essential.

· Strong organisational and time management skills, with the ability to prioritise and manage a varied workload.

· Excellent communication skills, both written and verbal.

· Proficiency in Microsoft Office (Outlook, Word, Excel).

· Comfortable handling sensitive and confidential information.

· Confident coordinating meetings and events, including logistics like booking venues and managing communications.

· Experience supporting senior leadership with diary and meeting coordination.

For a full list of duties and responsibilities, please see the attached job description.

Application Instructions
Please submit a CV (no more than three pages of A4) and covering letter with personal statement (no more than two pages of A4).

Your covering letter should explain why you are interested in the role and how you meet the person specification, with examples where possible (unless clearly shown in your CV)

Interviews will take place online on Tuesday 2nd September 2025.
Shortlisted candidates will then be invited to our Romford office for a second-stage informal meeting with SLT and meet staff.

ABOUT THE ROLE
 
Reports to: Credit Control & Contracts Manager
Hours of work: 37.5 hours per week
Salary: £33,642 per annum (including London Weighting)
Place of work: Hybrid with 3 days in our London (Waterloo) office
Contract Type: Permanent, full time
Closing date: Sunday 17 August 2025, 23:59
 
This position does not offer sponsorship and is best suited for candidates already located in the London area.
 
Are you a highly experienced Bookkeeper and Credit Controller looking for a new challenge within a welcoming and supportive national Charity? 
 
Main purpose of the role:
 
After a period of financial transformation, we are now looking for a highly experienced Bookkeeper / Credit Controller. The successful candidate is responsible to provide accurate and timely financial information to both the Community and the National Team. This includes:

• Maintaining accurate records of income and expenditure using Microsoft Business Central (MS Dynamics 365 accounting software);
• Liaising closely with the wider team across L’Arche;
• Working across various sales ledgers throughout the Charity ensuring all monies owed are paid within the agreed payment terms;
• Providing support to the finance team in completion of daily and monthly finance-related tasks;

 
Key essential criteria:

• A minimum of 3 years' experience in credit control and bookkeeping;
• Excellent negotiation skills, with strong spoken and written communication skills and a proactive can-do attitude;
• Advance knowledge of Excel and high level of competence in MS Office;
• Persistence and resilience in dealing with complicated ledgers and cash allocations; 
• Strong numerical analytical, and problem-solving skills;

 
ABOUT L'ARCHE 
We are people with and without learning disability, on a mission to build a world where everyone belongs. You can find out more about our vision on our website.
 
As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, there are many other benefits you get by working for us. You can find full details of our employee benefits on our website.
 
A full job description and person specification can be found in the recruitment pack.
 
The closing date for applications is: Sunday 17 August, at 23:59
Interviews will take place the week commencing 18 August. 
 
To apply, please answer the questions on our online application form.
 
Please also read our privacy notice for job applicants.
 
REF-223 057

We're looking for an interim HR Business Partner to work with a high profile charity, reporting into the Head of HR, you will help to lead engagement, retention, and change initiatives across four sites across North Hampshire and Surrey.

You'll partner closely with regional heads and service managers to improve the employee experience and drive service outcomes. Coaching managers, resolving complex ER cases, and creating data-informed action plans are key parts of the role.

You'll need to be CIPD qualified (or equivalent), with HR partnering experience across multi-site environments. Strong communication, coaching, and leadership skills are essential, along with knowledge of employment law and confidence in influencing senior stakeholders. You'll be well-versed in the full HR suite-including L&D, reward, talent analytics-and comfortable working with data.

This is a role that involves some travel to sites when required, so car ownership would be necessary with mileage paid.

We are seeking a diligent, highly organised and spiritually grounded individual to take up the newly created role of Media Content Administrator. Sitting within the Projects department, this role exists to serve the Outreach department by managing the collection, processing and organisation of media and narrative content from our global project partners.

You will be the primary custodian of our photo and story library, ensuring all content—photos, videos, audio files, written reports—is received, catalogued and stored appropriately, sensitively and in line with our internal policies. This work is vital in equipping our Outreach team with powerful, story-rich content that inspires awareness, prayer and generosity in support of our mission.

The role is well-suited to a practicing Christian with a heart for global mission, a deep respect for ethical storytelling, and a meticulous approach to organisation and digital asset management.

High Trees are seeking a thoughtful and experienced evaluator, with strong project management and excellent people skills. You will be joining us at an exciting time as High Trees continues to grow the scale and reach of our impact. This role is central to creating an evidence-based culture and embedding evaluation so that our work benefits the communities we work with. You will be responsible for delivering the monitoring, evaluation, and learning of our services and partnerships, utilising continual learning to improve our services.

Working across all High Trees services and our partnerships, you will need to be confident across a range of approaches to monitoring and evaluation and be able to assess and determine appropriate methods, dependent on context. You will be proficient in collecting and analysing quantitative and qualitative data and have experience in developing impact frameworks, including theory of change, outcomes, and indicators. As the Evaluation and Impact Lead, you will have oversight of monitoring systems and processes ensuring that impact data collected is to a high standard across the organisation and our partnerships.

Collaboration with colleagues is an essential part of this role and you will enjoy working with others and be a valued partner, peer and colleague. Supporting the Head of Community Research and Impact, you will actively contribute to ensuring our impact plan is effectively embedded within key strategic areas. You will need to be highly responsive to the needs of colleagues, partners and funders, and be able to provide practical solutions for a range of situations.

You will also be an outstanding communicator: experienced in facilitation, an engaging presenter, and a compelling writer, able to frame and share our impact with a range of audiences. You will have the ability to see the bigger picture, while at the same time being on top of the detail.

Benefits of working at High Trees

• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual Staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans

Senior Business Development Officer 

UK-wide

£32,145 per annum (pro rata for part time hours)

 Ref: 25REC 

Part Time: 30 hours per week – happy to talk flexible working

Base: Hybrid working at any UK Sustrans Hub 

About the role

We have a new opportunity for a Senior Business Development Officer to join Sustrans. In this pivotal role, you'll support Sustrans’ commercial strategy by leading and improving our competitive bidding process and delivering high-quality business development support across the organisation.

Key responsibilities will include:

• Championing innovation in our business development approach
• Developing compelling new offers and refining internal processes
• Providing expert bid-writing guidance and quality assurance
• Fostering collaboration across teams and leveraging internal expertise
• Strengthening Sustrans’ ability to win new opportunities and build strong, strategic partnerships

This is an exciting opportunity to influence the future of sustainable transport by helping us grow our impact and reach.

Candidates should be based within the geographical area with regular travel expected to the nearest hub.

About you

As an excellent communicator, you work well with other people and develop strong relationships. 

You have experience of working in business development or a relevant setting. You have previously developed successful funding bids and competitive tenders. You work well with others, identifying new opportunities and gaps in the market. You coordinate activities using an established process - holding people to account and meeting deadlines. Your copy is of a high standard and you are confident reviewing others' work. You have a proactive mindset with a focus on quality, impact, and continuous improvement. 

Previous experience of working in this area isn't a necessity. If you are well-organised, with an eye for detail, and work well with others - we'd welcome an application from you.

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 13 August 2025.
• Interviews will take place in via MS Teams during the 1st or 2nd of September 2025

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

Employment & Progression Coach 

Capital City College Westminster Centre, 76 Vincent Square, SW1P 2PD, London

Permanent, full-time 

£30,000 &  34 days of annual leave

About Hotel School

Hotel School is an award-winning charity that empowers people who have experienced homelessness and other disadvantages to thrive in the hospitality industry. This dynamic 10-week programme combines theory, hands-on experience, and industry visits to provide the skills and confidence to land a job and excel in it. 

Hotel School provides a welcoming, inclusive, and supportive training environment where students are given the opportunity to build their confidence to learn and grow. Our holistic approach is how we succeed in finding and sustaining long-term employment and progression, even for those who have been unemployed for over 20 years. We support our graduates as they take their first steps into work through mentoring, employer education, and progression management and support our graduates for up to one year after graduation, and sometimes longer if needed. 

Hotel School operates as a Psychologically Informed Environment (PIE), meaning our training programme is tailored to address the emotional and psychological needs of the individuals we work with. Within this framework, Hotel School adopts a Trauma-Informed approach when engaging with students and graduates, acknowledging that many may have encountered complex trauma.

About the Role

Join a small, passionate, and dynamic team committed to helping individuals from disadvantaged backgrounds complete their training and transition into sustainable, inclusive careers within the hospitality industry.

As an Employment & Progression Coach, you’ll work one-on-one with students and graduates, supporting them to overcome barriers, stay motivated, and achieve their goals, evoking meaningful change in their lives and futures.

You will also work closely with Hotel School hospitality employer partners to identify suitable job opportunities and collaborate to ensure our graduates are well-supported as they transition into and sustain meaningful employment.

Key Responsibilities

• Provide one-to-one, trauma-informed and person-centred employment support to students and graduates

• Help graduates overcome barriers and prepare for sustainable hospitality careers

• Work closely with employer partners to secure and support job opportunities

• Coordinate work experience placements and deliver employability workshops

• Collaborate with mentors and support services to ensure holistic, person-centred support

• Monitor and record the progress of students and graduates

• Follow safeguarding procedures and respond appropriately

About you

We’re looking for someone who is:

• Experienced working with people experiencing homelessness and/or other disadvantages or in

  employment services

• Compassionate, patient, and calm under pressure

• Passionate about empowering and motivating people to move forward

• Experienced in supporting people facing barriers

• Highly organised, proactive, adaptable, with great communication skills

• Able to build trust and communicate well with a wide range of people in person

• Experienced in admin and using systems (MS Office essential)

Bonus (but not essential):

• Hospitality experience

• Knowledge of trauma-informed or person-centred practice

Benefits 

Salary and Leave 

• Annual salary of £30,000. 

• Annual Leave: 34 days of annual leave, inclusive of all public and bank holidays. 

• Pension Scheme

Professional Development 

• 1:1 Coaching 

• Supervision 

• Group Reflective Practice 

• Ongoing Training 

Well-being and Support 

• Employee Assistance Programme (EAP): Through Hospitality Action, the EAP provides confidential support and resources to employees, such as counseling, legal advice, and financial planning. 

• Wellbeing activities such as staff socials, yoga, mindfulness, and meditation. 

Commitment to Diversity

We welcome applications from people of all backgrounds and especially encourage people with lived experience of homelessness, disadvantage, or marginalisation to apply. We're committed to building an inclusive, supportive team that reflects the people we work with.

How to Apply

Please send:

• A CV (max 2 pages)
• A Supporting Statement (max 350 words per question) responding to the three questions below

Supporting Statement Questions
 You can draw on paid work, volunteering, or personal experience.

1. Why are you applying for this role?
    What excites you about The Hotel School and this opportunity?
2. Empowering people to achieve their goals                                                                                                         Tell us about a time you supported someone to identify and achieve their personal or professional goals. What steps did you take, and what was the outcome?
3. Supporting people through challenges                                                                                                             Tell us about a time you supported someone facing barriers (e.g. housing, confidence, mental health).
4. How does your previous experience prepare you for this role?
    Refer to the job description and share examples that show you're a good fit.

Deadline: 6th August 2025
Informal chats are welcome — please contact Dana.

We understand AI tools can be helpful in preparing applications, but we really value responses that feel personal, reflective, and show us why this work matters to you.

Recruitment Process

If shortlisted, we’ll invite you to a short telephone screening call (20–30 minutes) to learn more about you, answer any questions, and explain the next stage.

Following that, selected candidates will be invited to an in-person interview at The Hotel School in central London. This includes a panel interview, a scenario task, and the opportunity to meet one of our graduates.

We want the process to feel welcoming and supportive, and we’ll share full details in advance so you can prepare.

Safeguarding

This role requires an enhanced DBS check. The Hotel School is committed to safeguarding and to creating inclusive, safe environments for all students, graduates, and staff.​

About The Role
Closing Date: 17th August 2025
Interview Date: 27th & 27th August 2025
Contract: This is a fixed-term contract until the 1st May 2026
About the opportunity
This is a wonderful opportunity for a selection expert to join the Supporter Selections Team at Alzheimer’s Society in what is a really exciting time for both the charity and the team. You will be joining the team as we further develop our selections by using insight, both in and post-campaign, plus develop highly relevant and individualised supporter experiences to drive our communications and improve supporter journeys. The successful candidate will play an integral role in helping us achieve this alongside exploring new and improved ways of delivering our selections and supporter journeys, plus enhancing our processes through improvements to our systems.
As a Customer Selections Analyst, you will be responsible for working with teams from across Income & Engagement to ensure the successful delivery of accurate and targeted selections to support warm marketing activity and stewardship, plus the design and production of multi-stage supporter journeys through the use of PeopleStage, our campaign planning and management tool.  Your proficiency in managing and prioritising tasks will be invaluable in delivering selections on our agreed Communications Plan, and you will be pivotal in enabling our organisation to communicate with the right supporters, through the right channel, at the right time, in the right way, through the systems and tools available to you.
As a trusted expert and a critical friend to Income & Engagement colleagues and stakeholders, you will play a crucial role in deepening understanding of Alzheimer’s Society’s supporters, particularly concerning their next best action. Through using accessible campaign results, data models and other sources of insight, you will enable colleagues to test hypotheses and pivot campaign comms to drive satisfaction, loyalty, and sustainable growth across Alzheimer’s Society’s audiences.
Your strong background in using query-based systems and campaign planning and management tools, alongside having meticulous attention to detail and thriving in high-pressure environments will make you ideal for this exciting role at Alzheimer’s Society.
You will:

- Use our data selections software, Faststats, to produce insightful data selections for our Income & Engagement teams to use to engage with our warm supporters.
- Support colleagues to test hypotheses and continuously innovate.
- Foster data curiosity and collaboration.
- Play a crucial role in deepening and developing an understanding of Alzheimer’s Society’s supporters.
- Drive loyalty and sustainable growth across Alzheimer’s Society’s audiences.

About you
Your passion for continuous learning and improvement will be infectious in fostering curiosity and experimentation amongst our amazing fundraisers, driven by wanting to provide an exceptional experience for Alzheimer’s Society supporters. You will:

- Possess extensive experience in data segmentation and data selection.
- Feel at home using Excel to manipulate and manage data sets.
- Be an exceptional communicator, caring passionately about sharing ideas and working collaboratively.
- Be adaptable to changing circumstances with a positive and can-do attitude.
- Be a real team player, passionate about delivering excellent work.
- Know that we’re better together; being open and combining strengths to achieve more.
- Compassionate and honest whilst being comfortable giving and receiving radical candour.
- Continually improve and look to develop standards and performance.
- Be a successful and proven self-motivator.

What you’ll focus on:

- Delivering targeted data selections for warm marketing activities for direct mail, telephone, email, SMS, and social media channels.
- Collaborating with teams across Income & Engagement to deliver stewardship requirements and automations through the most appropriate and effective tool, exploring the use of PeopleStage and DotDigital to optimise engagement with existing supporters.
- Working collaboratively with the Supporter Insight Analysts to gain insight into audiences, and the Campaign Reporting and Optimisation Manager to gain an understanding of the impact of previous communications to enable more effective and insight-driven selections.
- Working alongside our Apteco partner to highlight process improvements to continuously refine and strengthen our selection process and provide the best possible stewardship solution.
- Implementing quality control processes to ensure that relevant suppressions and selection rules are followed, with responsibility for the accuracy of their data selections.

We're pushing for better, right here, right now. Every one of us has a crucial role to play as both drivers and enablers of change.

Parkinson’s UK is the UK’s leading charity for people with Parkinson’s.  We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we’re on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson’s, both now and in the future. 

The Operations team plays a key role in driving that mission. Over the coming years we’ll be modernising our systems and processes to ensure they’re fit for now, as well as in the future. Much of this work is already underway, and we’re now ready to start our exciting new chapter.

We’ve been working to get ourselves in the best shape to deliver that progress over the next few years, and we’re now looking for ambitious, driven, and purpose-led people to join our team of ‘relentless doers’.  To hear more about these exciting new changes and how you can play your part in our story, click here to hear from Ben Clarkson, Chief Finance and Operating Officer.

About the role

You will be responsible for supporting the finance manager on managing the charity’s finance ledgers, year-end accounts, completing monthly balance sheet reconciliations, posting journals, dealing with cash banking and quarterly VAT return submissions.

You will support the directorate to improve the efficiency of processes using data and digital tools to drive those efficiencies and effectiveness across the organisation. 

What you'll do 

• Be responsible for a key financial ledger (e.g. purchase/sales/cash) and provide first line support to the rest of the charity in managing that ledger

• Support the financial accounting manager in delivering the month end closedown process

• Produce monthly reconciliations to support the financial accounting manager facilitate the overall charity balance sheet reconciliations

• Understand and support the other assistant financial accountants with their areas of responsibility to provide flexibility and continuity of service to the organisation

• Provide support to budget managers on transactional accounting activities and queries

What you'll bring

• Experience of working in a financial accounting team with good working knowledge of accounting principles and basic understanding of VAT for charities

• Have, or studying towards, an accounting qualification 

• Excellent numerical, analytical and problem-solving skills e.g. advanced excel techniques

• Experience of using accounting packages and other databases e.g. CRM to complete tasks

• Experience of managing a financial ledger, double entry bookkeeping and understanding of chart of accounts

If this opportunity sounds like you, we’d love to hear from you! 

To apply, please submit a CV and a supporting statement that demonstrates how you meet the essential criteria (marked with an 'A') in the 'what you'll bring' section of the job description.

The in person/office attendance expectation for this role will be a minimum of 2 days in the office per week.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.