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Page 5 of 47
Sutton, Greater London (On-site)
£28,860 per year
Full-time
Permanent

Using Anonymous Recruitment

This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.

Job description

Are you organised, personable and passionate about making a difference? Join us in a role that combines excellent supporter care with the excitement of fundraising events.

We’re looking for a Receptionist & Challenge Event Assistant to join our friendly Challenge Event team. This role is the first point of contact for many supporters of the Charity. It is also an integral part of the Challenge Events Team, assisting with managing a portfolio of third-party challenge events. Dealing directly with supporters and liaising with teams across the Charity, the role requires an effective communicator, with great attention to detail, who is proactive and has a passion for fundraising.

What you’ll be doing

  • Be the first point of contact for all enquiries at the Charity’s reception desk in Sutton.
  • Provide excellent supporter care by responding to event enquiries quickly and efficiently and providing advice and support where necessary.
  • Work across a variety of different digital platforms to help process challenge event registrations.
  • Send relevant materials and letters to supporters in a timely manner, keeping an accurate record of these communications on the database.
  • Ensure the event information on the charity website and displayed within the hospital is up-to-date and relevant. This will include poster sites, notice boards and leaflets around the hospital. 
  • Provide support with the delivery of events including preparing equipment and materials.

About you

You’ll be a friendly, organised and proactive individual who enjoys working with people and delivering a great supporter experience. Whether through customer service, volunteering or a similar role, you’ll be confident building positive relationships, managing multiple priorities and communicating effectively with a wide range of people. You’ll have strong attention to detail, good IT skills, and a practical approach to problem-solving. Experience of using a database would be an advantage, but most importantly, you’ll be keen to learn, take initiative and contribute positively as part of a supportive team.

About the Charity

The Royal Marsden Cancer Charity raises money to save the lives of people affected by cancer, everywhere. We ensure The Royal Marsden’s world-leading nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world.

From funding state-of-the-art equipment and groundbreaking research, to creating the very best patient environments, we will never stop looking for ways to save the lives of people affected by cancer.

Why join us?

You’ll join a collaborative, supportive and ambitious team, with opportunities to learn and develop and see the impact of your work every day.

What we offer

  • 27 days’ annual leave plus bank holidays
  • Pension scheme with employer contributions of up to 6% (increasing with service)
  • Life insurance and employee assistance programme
  • Enhanced family policies
  • Subsidised canteens and wellbeing support
  • A Sutton hospital-based office with shuttle service to and from Sutton station

Inclusion matters

We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from people of all backgrounds and lived experiences.

Apply now

If you’re organised, people-focused and motivated by making a difference, we’d love to hear from you.

Application resources
Organisation
The Royal Marsden Cancer Charity View profile Organisation type Registered Charity Company size 101 - 500

The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.

The Royal Marsden Cancer Charity logo Play
Approved patient and nurse photo for Charityjob.jpg
Posted on: 28 July 2026
Closing date: 10 August 2026 at 17:00
Tags: Fundraising, Cancer, Customer support, Office Management, Community Fundraising, Events / Activities

The client requests no contact from agencies or media sales.