Client service manager jobs

Role:Fundraising Executive / Junior Consultant

Reporting to:Head of Fundraising

Hours of Work:37.5 hours per week

Salary:£28,860

Closing Date:3 September 2026

Location:Royal Trinity Hospice – Clapham, London (hybrid) 3 days onsite

Application:CV and cover letter

ABOUT COMPTON 

Compton is the UK’s leading fundraising consultancy - with seven decades of experience managing successful annual, capital, and legacy campaigns for charities and not-for-profit organisations. Our clients recognise Compton as ‘the trusted name in fundraising’, thanks to the transformational contributions we make. We are proud of our history and track record, and ‘The Compton Way’ continues to deliver extraordinary fundraising results, even in today’s challenging operational and economic conditions. 

ABOUT OUR CLIENT – ROYAL TRINITY HOSPICE, CLAPHAM 

Royal Trinity Hospice (Trinity) is the UK’s oldest hospice and serves a community of 950,000 in central and southwest London. Trinity delivers specialist end of life and palliative care at the Hospice and in the community as well as support and counselling services for family and friends. Trinity is a key client for Compton, and we have a long record of success in generating income and sustainable growth across all income streams for the Hospice. The Compton team deliver transformative funding results allowing the hospice to deliver outstanding care to patients and their families.

ABOUT THE ROLE

The Fundraising Executives provide support to the wider Fundraising team assisting with all aspects of fundraising activity. Three Fundraising Executives are managed by the Head of Fundraising and support fundraising activity across 11 segments of income generation. The role provides an opportunity to gain a level of understanding and knowledge about each income stream and donor stewardship.

The Fundraising Executive is a varied role with involvement in each stage of fundraising activity, from research and planning to campaign or event delivery and then income processing and thanking of donors and supporters. The successful candidate will be passionate about learning about fundraising and how we as a team raise the vital funds needed to provide Trinity’s care for future patients and their loved ones. 

This is an entry level role that is a great opportunity for anyone who wants to learn about fundraising and make their first step in developing a fundraising career. 

The successful candidate will:

·Open mail and process cheques and donations to the fundraising database, ensuring donations are accurately recorded and thanked in a timely way.

·Support with email and written correspondence with donors and grant makers 

·Assist Fundraising Managers with research and administrative support.

·Join the team at fundraising events (at the hospice and in our community) raising the profile of the hospice and encouraging support (events include hospice events and external events such as London Marathon).

·Support our reach to fundraising audiences through social media and other channels.

·Work collaboratively with the Events Coordinator to provide logistical and practical assistance in the planning and hosting of our key fundraising events (including Summer Garden Party, Summer Solstice, Concert at the Hospice, Gala Dinner, Christmas Fair and Christmas Carol Concert and others).

·Maintain excellent internal relationships with the Communications team, as well as the Hospice clinical teams and other stakeholders.

·Support the wider Fundraising team providing support and participating in other duties where required. 

Experience, knowledge, skills, and characteristics

Required:

·Enthusiasm to learn about fundraising and contribute to the Compton team activity.

·Excellent written and oral communication skills.

·A friendly and confident demeanour and a desire to engage and communicate with people from all parts of the community.

·A proactive and results-driven attitude with the ability to adapt to changing circumstances and take initiative.

·A passion for fundraising and creating meaningful change – particularly at a local level.

·Basic computer skills and a working knowledge of general software packages (i.e. MS Office, Word, Excel).

·Availability to work onsite at least three days per week. 

Desired:

·Paid or voluntary fundraising experience plus a basic understanding of charitable giving.

·Some experience or understanding of hospice care.

·Excellent relationship skills, with the ability to engage sensitively with individuals. 

·Empathy and communication skills with emotional intelligence and an understanding of bereavement.

·An ability to communicate with a wide and varied group of supporters and colleagues. 

·Well-organised, and confident in planning and executing activities. 

·Able to manage time and prioritise workload effectively. 

·A responsive and flexible approach to stakeholder’s needs and enquiries. 

·Experience of using a database to manage supporters or clients and monitor income.

·Any experience in managing events; successfully promoting, acquiring participants, and achieving targets.

·Experience of writing engaging copy or communications.

·An interest in and desire to become a fundraising consultant at Compton and a career in fundraising consultancy.

Company benefits 

Annual leave 25 days plus bank holidays (rising with experience) 

Standard Life pension scheme with Company contributions starting at 3%

Life assurance paying a multiple of annual salary 

Discretionary performance bonus

Compton conferences, workshops and other learning and development opportunities 

Regular team socials

Employee Assistance Programme, offering free 24/7 support + counselling and advice

Potential to work across other Compton charity clients. 

IGVA, Southwark, SE London

Salary: £30,248.40 FTE, rising with experience

Location: Southwark

Hours: 35hrs/week. Jobholders work with colleagues to cover core service hours of 8:00 am to 6:00pm, Monday to Friday.

Be part of something new. Be a voice. Build change.

We are recruiting motivated, value-driven advocates to join a new, innovative community-based Gender-Based Abuse service in Southwark. This is not a traditional domestic abuse role, you will support people of all genders affected by gender-based abuse and help shape a service built around prevention, creativity, and community voice. The ethos of the service is to ensure that we are front facing and out in the community to meet clients in spaces that are safe and accessible, as well as our offices.

The Role

You will work directly with people in community settings, carrying out risk and needs assessments, creating safety plans, and using trauma-informed and coaching approaches. You’ll be part of a fast-paced, dynamic team working in new and flexible ways.

The role will have a strong focus on working with individuals impacted by sexual abuse and VAWG. As this is a community-based role, candidates will need to be flexible, confident working across different settings, and have an engaging and approachable personality.

Southwark is one of London’s most vibrant and culturally diverse boroughs. We are committed to building a workforce that reflects the communities we serve and particularly welcome applications from people from Black, Asian and minoritised ethnic communities.

If you are looking for a role where you can make a meaningful difference, build partnerships and support people affected by gender-based abuse, we would love to hear from you.

About You

We’re looking for people who are:

· Confident, reliable, and proactive

· Creative, solutions-focused, and adaptable

· Strong at building rapport

· Comfortable engaging with young people and diverse communities

· Flexible in their approach and passionate about working within community settings

· Comfortable delivering presentations, training and awareness sessions

· Skilled at building relationships with people from diverse communities

Experience in VAWG, domestic abuse, sexual violence, safeguarding, or working with young people is helpful, but your mindset, values, and reliability matter most. Full training and support will be provided.

If you want purpose, challenge, and the chance to help build something new, this role is for you.

How to apply

If you are interested in applying, please follow the link to our site. You will need to:

1 – Download a copy of our standard application form.

2 – Return a completed copy to the address on the form.

3 – Include a covering letter up to 2 pages long, explaining how you meet the Person Specification for the role.

A job description and person specification for the IGVA role is also available.

Deadline for applications is midnight, Wednesday 2nd September 2026.

Interviews will be held in the week of 7th September 2026. Shortlisted candidates will be asked to complete a short-written test on the day of interview.

Bede works with children and adults at risk of harm, and we have Safer Recruitment policies and procedures in place to ensure that they are protected from abuse. These roles are subject to an enhanced DBS check.

This post is open to women only as this is considered to be a Genuine Occupational Requirement under Schedule 9, Part 1, of the Equality Act (2010).

Money Adviser

We're looking for highly motivated and committed individuals to join the new telephone and digital Money Advice team, providing essential support to people experiencing debt problems across England and Wales.

This role is also open to people looking for a trainee role as full training and support will be provided, including completion of the accredited Money Advice Learning Plan.

We welcome and encourage applications from people of all backgrounds as the organisation is proud to be a Disability Confident Employer and holds the Derbyshire LGBT+ Rainbow Accreditation

Position: Money Adviser (Trainee positions also available)

Location: Buxton, Chesterfield, Ilkeston or Matlock (hybrid mix of home and office working, fully remote working will also be considered)

Salary: £27,263 to £29,806 per annum pro rata (depending on experience)

Hours: Full-time (37 hours per week - some flexible working)

Contract: Permanent

Closing Date: 21st August 2026

About the Role

As a Money Adviser, you will deliver high-quality, FCA-regulated money advice to individuals in financial difficulty. You’ll work as part of a new team committed to helping people take control of their finances and build a more secure future through tailored advice and casework.

You will deliver advice and casework across a range of money advice issues, support income maximisation, and contribute to the development and quality of the service.

Main areas of responsibility include:

• Advice and Casework
• Social Policy
• Professional Development
• Administration

About You

The ideal candidates will have:

• Excellent communication skills, both written and verbal
• A non-judgemental, empathetic approach to people
• Strong IT and digital skills, with the ability to learn new systems quickly
• A commitment to working to performance targets and KPIs
• Good administration skills

Experience in providing FCA-regulated money advice and a solid understanding of the current welfare benefits system would be an advantage but if you feel you have all of the main skills then please still apply, as the role can be carried out as a trainee with support and training.

About the Organisation

Join a local charity that provides free, confidential, independent and impartial advice to everyone across Amber Valley, Chesterfield, Derbyshire Dales, Erewash and High Peak.

This advice can help people find a way forward with their problems, whoever they are, whatever the problem.

What is on offer:

The charity offers a comprehensive benefits package that supports your wellbeing, work-life balance, and professional growth:

• Generous annual leave: 35 days per year (pro rata), including all bank holidays and Christmas
• Buy/sell leave scheme: Flexibility to buy or sell up to one week of leave each year (pro rata)
• Employee Assistance Programme: Includes wellbeing support, free counselling, and lifestyle perks
• Contractual sick pay: depended on length of service
• Long service rewards: Extra leave and gift cards after five years of service and beyond
• Workplace pension: Auto-enrolment into our pension scheme
• Hybrid working: the option to work from home, if it works for you and for the team

Successful candidates will be required to undertake a Disclosure and Barring Service (DBS) check and provide proof of Right to Work. Please note that the organisation does not hold a sponsor licence.

Other roles you may have experience of include Money, Benefits, Housing, Welfare, Money Advisor, Benefits Advisor, Housing Advisor, Welfare Advisor, Money Advice, Benefits Advice, Housing Advice, Welfare Advice, Advice, Advisor, Helpdesk, Helpdesk Advisor, Customer Service, Customer Service Advisor.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Head of Strategic and Tactical Intelligence

Location: London (Hybrid working with 1 day a week in the London office)
Salary: £42,856 - £51,432 per annum
Contract: Permanent, Full-time

Join STOP THE TRAFFIK as their new Head of Strategic and Tactical Intelligence and lead an innovative intelligence function that is helping to disrupt the global business of human trafficking.

This is a unique opportunity to combine strategic leadership, intelligence analysis and commercial thinking to deliver intelligence products that help law enforcement, financial institutions and businesses identify and prevent modern slavery and human trafficking.

About STOP THE TRAFFIK

STOP THE TRAFFIK is a global charity dedicated to preventing vulnerable people from being recruited, trafficked and exploited. Through targeted prevention programmes and innovative intelligence products, the organisation works with governments, businesses, financial institutions and communities around the world to make human trafficking too high-risk and low profit to be viable.

As the organisation continues to grow its intelligence capability, this newly enhanced leadership role will shape the future of its strategic and tactical intelligence function while driving innovation and measurable impact.

The role

Reporting to the Director of Intelligence and Prevention, you will lead a multidisciplinary team of intelligence analysts, data analysts, developers and client managers, ensuring the delivery of high-quality intelligence products that help organisations identify, understand and respond to modern slavery and human trafficking risks.

You will combine strategic oversight with hands-on leadership, overseeing intelligence products, developing new services and technologies, contributing to commercial growth and representing STOP THE TRAFFIK externally with partners and clients. Working as part of the Senior Leadership Team, you will play a key role in delivering the organisation's impact and income ambitions.

Key responsibilities

· Lead and develop STOP THE TRAFFIK's multidisciplinary Intelligence Team.

· Deliver strategic and tactical intelligence products for businesses, financial institutions and law enforcement.

· Develop and implement the organisation's intelligence strategy and structured intelligence cycle.

· Lead the continued development of the Traffik Analysis Hub (TA Hub), STOP APP and future intelligence products.

· Build and maintain strategic relationships with commercial partners and generate new business opportunities through networking, presentations and sector engagement.

· Work across the Senior Leadership Team to achieve organisational impact and income objectives.

· Ensure safeguarding, quality assurance and continuous improvement remain at the heart of intelligence delivery.

About you

You are an experienced leader from an intelligence-led environment who enjoys combining strategic thinking with operational delivery. You are comfortable managing multidisciplinary teams, developing innovative products and translating complex intelligence into meaningful insight that drives action.

You will have:

· Significant experience leading intelligence teams and delivering intelligence-led programmes.

· Strong experience developing strategic partnerships across multiple sectors.

· Excellent communication, presentation and stakeholder engagement skills.

· Proven analytical ability with experience measuring and communicating impact.

· Outstanding written communication skills and the ability to translate complex information into clear, actionable intelligence.

· A collaborative, hands-on leadership style with excellent organisational skills.

· A commitment to innovation, continuous improvement and safeguarding best practice.

· An interest in tackling modern slavery and human trafficking and supporting STOP THE TRAFFIK's mission.

Why join STOP THE TRAFFIK?

This is a rare opportunity to lead an internationally recognised intelligence function where your work will directly contribute to preventing human trafficking around the world. You'll join a passionate, collaborative team committed to innovation, partnership and creating lasting change for vulnerable communities.

How to apply

For the full job description, please contact Faye Marshall or Giuseppe Di Maria at Harris Hill via the apply button or the Harris Hill website.

Closing date – Friday 28th August 2026

Harris Hill is a certified B Corp™ and a leading charity recruitment agency. We welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexual orientation or any other protected characteristic.

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Crisis Café / Helpline Support Worker
Reference: 374
Responsible to: Crisis Cafe/Helpline Coordinator
Contract: Permanent
Hours: 22.5hrs (3 evenings) or 30hrs (4 evenings)
Work Pattern: 17:30 – 01:30, working across a 7-day flexible rota including some weekends
Salary: £26,000, increased to £26,775 following successful probation (pro-rata for part-time)
Working base: Stevenage - expectation to travel across all Cafe sites where necessary (Watford, Stevenage, Ware and Hatfield)

About the Role

To be a key member of the staff team delivering the Nightlight Mental Health Crisis Services. Taking part in a rota covering 7 days per week, ensuring the delivery of high-quality crisis support, and instilling Hertfordshire Mind Network’s values throughout the Crisis Cafe/Helpline services. Working closely with other staff such as the Service Manager, Team Leads, Coordinators, Support Workers and volunteers in order to ensure services are of the highest quality and to support the continued growth and development of the service.

About the Service

Hertfordshire Mind Network’s Nightlight Service (Cafés, Helpline, 24/7 Crisis House, A&E Liaison service and Daylight provision) is proud to provide urgent support, crisis intervention, and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.

We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our Helpline, Cafes and 24/7 Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our diverse team, you will work closely with service users in crisis, by using a person-centred approach to ensure that everyone is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.

The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:

• To improve the mental and emotional wellbeing of people experiencing a mental health crisis in Hertfordshire.
• To provide 24/7 support for individuals experiencing a mental health crisis.
• To increase early access to help for people experiencing a mental health crisis in Hertfordshire, by providing a clear and effective pathway to other services provided by HMN and other third sector and statutory providers.
• To remain a source of independent support for all clients.
• To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date: 21st August 2026
Interview date: Early September, at Watford Wellbeing Centre
N.B: Please quote reference number 374 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Job Role:Hostel Team Leader

Salary: £29,080

Hours: 37.5 hours per week – alternating weeks of 7am-3pm and 12pm-8pm.

Contract type: Permanent

Location: Bath

Additional information:

• • Requirement to work 1 Saturday and 1 Sunday per month (with weekdays off in lieu).
  • Participation in an on-call out-of-hours rota

About Alongside:

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for!

About the Role:

Are you ready to make a real impact in your community? Join our vibrant and supportive team at Manvers Street Hostel, where every day brings new opportunities to change lives. We’re passionate about delivering person-centred support to some of the most vulnerable individuals in Bath and North East Somerset.

Our hostel is a lively, fast-paced environment that operates 24/7, 365 days a year — providing essential support to people experiencing rough sleeping. It’s a place where compassion meets action, and no two days are the same.

The successful candidate will be one of two Hostel Team Leaders, managing all aspects the hostel, and ensure the delivery of a consistently high quality, safe and person-centred service.

If you're ready to make a real impact and be part of a team that changes lives, we’d love to hear from you!

What you’ll be doing:

• Line managing Hostel Support Workers including completing monthly supervisions and annual performance development reviews
• Building an effective and motivated staff and volunteer team promoting a culture of continuous improvement
• Providing planning, leadership and direction, meeting statutory and organisational quality standards
• Maintaining service performance to agreed targets
• Professionally representing the service and organisation at key strategic forums and operational working groups

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to undertake other duties that are broadly in line with the responsibilities of the role.

You can view the full job description by clicking here.

What we’re looking for:

• • Health or Social Care qualification at degree level or equivalent would be an advantage but is not required
  • Ability to manage the service (Hostel), including supervising staff, providing 1-1s and managing staff performance.
  • Knowledge of the support needs and support planning for single homeless people
  • Knowledge of legal, statutory, regulatory and good practice requirements applicable to the provision of crisis accommodation and move on pathways

There are many great reasons to join our team!

• • Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
  • 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
  • 30% staff discount at our charity shops
  • A generous and competitive pension scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
  • Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out

20 hours per week / £28,330 per annum, pro rata / permanent / working hours will be between Monday - Friday, 9am - 5pm.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

East Sussex Transitional Housing is a low-support service, providing safe, secure, supported accommodation for 98 young people between the ages of 18-25 who have been, or are, at risk of homelessness. We have a small, supportive, and established team which manages 18 housing properties across, Eastbourne, Bexhill and Hastings. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.

You will be based at the YMCA office in Eastbourne but will be visiting our 7 properties around Eastbourne each week, meeting with residents in their homes and at the office.

Main areas of responsibilities are:

Housing and Compliance

• Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living.
• Promote a strong rent‑payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations.
• Maintain up‑to‑date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies.
• Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team.

Coaching and Engagement

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community.
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. 

If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate. 

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge

• Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs.
• Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment.
• Ability to manage arrears, ASB, and other non‑compliance issues using appropriate and restorative approaches.
• Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries.
• Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living.

Skills and Abilities

• Confident in record‑keeping, including case notes, incident reporting, and health and safety checks.
• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary.
• Ability to work autonomously, and use own initiative, as well as being part of a team.
• Clear verbal and written communication skills, good IT, and keyboard skills.
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately.

CLOSING DATE: Sunday 23 August at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.

37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Hastings Foyer provides medium-high supported accommodation for a total of 47 young people at risk of homelessness, aged 16 to 25, and care experienced young people under the age of 18. The service offers self-contained accommodation with access to shared communal facilities, helping young people build the confidence and skills needed for independent living. Support includes managing finances and budgeting, developing life and employment skills, and maintaining personal wellbeing and self-care.

We have a dedicated team of Support Workers, Night Support Workers and Bank Workers who provide consistent, high-quality support to our residents. We take a trauma-informed and psychologically informed approach, empowering young people to develop essential life skills, identify and achieve personal goals, and build the confidence needed to progress towards independent living and a positive future.

Located just off the seafront, the service is well connected to local amenities and has strong links with the wider community, actively encouraging residents to engage with and contribute to community life.

We are looking for a Supported Housing Support Worker to join our team, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are:

Housing and Compliance

• Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living.
• Promote a strong rent‑payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations.
• Maintain up‑to‑date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies.
• Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team.

Coaching and Engagement

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community.
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. 

If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate. 

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge

• Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs.
• Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment.
• Ability to manage arrears, ASB, and other non‑compliance issues using appropriate and restorative approaches.
• Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries.
• Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living.

Skills and Abilities

• Confident in record‑keeping, including case notes, incident reporting, and health and safety checks.
• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary.
• Ability to work autonomously, and use own initiative, as well as being part of a team.
• Clear verbal and written communication skills, good IT, and keyboard skills.
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately.

CLOSING DATE: Tuesday 18 August at midnight, with a proposed interview date of Monday 24 August 2026.

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Income Generation and Development Lead

This is an exciting opportunity to shape and lead a new phase of income generation and organisational sustainability within a growing and ambitious mental health charity.

This is not a traditional fundraising role. It is an opportunity to build something.

Join the Trust as it enters an exciting new phase focused on strengthening long-term sustainability, developing strategic partnerships and creating new opportunities to support mental health and wellbeing across Surrey.

If you are an experienced and ambitious income generation professional who can help lead that journey, then we want to hear from you!

Position: Income Generation & Development Lead

Location: Surrey/Hybrid

Hours: Part-time, 3 days per week

Salary: £55,000-£60,000 pro rata

Contract: Permanent

Benefits: 5% Pension Employer Contribution, Paid Sick Leave, Blue Light Card Scheme, Vivup Discounts, Staff Social Events, Staff Social & Wellbeing Committee, Celebration Day (in addition to annual leave entitlement)

Closing Date: 23 August 2026

Interview Date: 3 & 4 September2026

The Role

The charity are investing in this role because they believe the organisation can significantly strengthen and diversify its income, increase unrestricted funding, and build new strategic partnerships and opportunities that support long-term impact across Surrey.

You will establish and lead a high-performing income generation function, bringing strategy, structure and momentum to activity that is currently fragmented and underdeveloped.

The role will work closely with senior leadership at the organisaion and Catalyst Support on selected partnership initiatives and collaborative opportunities that strengthen mental health support across Surrey. There is a clear expectation that the role will contribute significantly to improving the organisation’s financial resilience and move towards generating net financial contribution over time.

This is a rare opportunity to:

• Build an income generation function from the ground up
• Shape organisational strategy and sustainability
• Develop high-value partnerships and collaborative opportunities
• Work across innovation, community mental health and system partnerships
• Help position the charity as a key partner in improving mental health support across Surrey.

You will also contribute to selected partnership initiatives and joint funding opportunities with Catalyst Support as part of strengthening collaboration across the county.

We’re open to reasonable adjustments and flexible approaches to the role.

About You

This role combines strategic leadership with hands-on delivery. We are looking for someone who can build pipeline, secure funding, develop partnerships and create the systems and relationships needed for sustainable growth.

We are looking for someone who:

• Has a strong track record of securing income across multiple streams
• Has built and converted funding pipelines into secured income
• Understands the UK charity and/or commissioning landscape
• Can work strategically while remaining hands-on and delivery-focused
• Is comfortable operating autonomously in a growing and evolving environment
• Brings energy, credibility and relationship-building strength.

You will have experience of:

• Securing income across multiple streams (trusts & foundations, statutory funding, corporate or major donors)
• Building and converting income pipelines into secured funding
• Developing and delivering income generation strategies
• Working within the UK charity and/or commissioning environment
• Translating organisational priorities and relationships into income opportunities
• Leading or significantly contributing to successful funding bids.

About the Organisation

The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley, offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.

This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period.

You may have experience in areas such as Fundraising, Income Generation, Trusts, Trusts and Foundations, Foundations, Statutory Funding, Corporate, Major Donor, Major Gift, Trusts Fundraiser, Trusts and Foundations Fundraiser, Corporate Fundraiser, Major Donor Fundraiser, Major Gift Fundraiser, Income Generation Lead, Fundraising Lead, Fundraising Manager, Senior Fundraiser, Income Generation Manager.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Clio Enterprises Ltd., a subsidiary of The British Academy – the UK’s national body for the humanities and social sciences – is seeking a Venue Systems and Business Administrator to join our Venue Sales Team in the Resources directorate, providing key support in the delivery of financial and systems administration.

The Role

We are looking for a highly organised and detail-focused Venue Systems and Business Administrator to support the smooth running of our venue hire business. Working as part of the Clio Venue Sales Team, you will provide essential administrative, financial, systems and reporting support, helping to ensure accurate data, efficient processes and excellent service for clients and colleagues.

In this role, you will help maintain the venue booking and event management system, issue invoices, monitor payments, support financial reconciliations, prepare reports, and contribute to improvements across bookings, sales and operational workflows. You will also support good data management practice, including GDPR compliance, accessibility reporting and accurate client and event records.

The ideal candidate will be confident working with systems, data and administrative processes, with strong attention to detail and the ability to build effective relationships across teams. Experience in events, finance, administration or business support would be beneficial, although we also welcome applicants with transferable skills and a proactive approach to learning.

You will act as a contributing member of the hard-working 12-person Hospitality team, and this is an excellent opportunity to play a key role in supporting the operational, financial and data-driven success of a busy London venue while working within a collaborative and values-led organisation.

The Academy offers 34 days of annual leave plus Bank Holidays and other excellent benefits for this role, including paid overtime and an excellent pension scheme, all in one of the best locations in London.

Hours: Part-time, three days per week.

About the Academy

The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1,700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas, engages the public with fresh thinking and debates, and brings together scholars, government, business, and civil society to influence policy. The Academy currently has five directorates: Communications & Marketing, Development, Policy, Research, and Resources, plus a small Governance & Fellowship Team.

Working at the Academy

Our senior management team has worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning and development, wellbeing, and equality, diversity and inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success as we move forward and continue to grow.

Terms and Conditions

The British Academy is based at 10–11, Carlton House Terrace, London SW1, a Grade 1 listed building. We offer a competitive benefits package, including a 35-hour working week, with hours and location worked flexibly under our hybrid working policy; 34 days’ annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension.

How to Apply

We welcome applications from people of all backgrounds in line with our commitment to creating a diverse and inclusive working environment, promoting equal opportunity, and addressing underrepresentation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.

To apply and to see the full job description and our workplace values, please click the Apply button.

Closing date: Noon on 4 September 2026.

As our Puppy Coordinator, you will play a vital role in shaping the future of our assistance dog programmes by overseeing the development and welfare of puppies during the early stages of their training journey.  Working closely with volunteer Puppy Socialisers, Foster Carers, Trainers, and Colleagues, you will provide guidance, support, and training to ensure puppies receive the best possible start. You will be responsible for coordinating placements, monitoring their progress, maintaining accurate records and helping volunteers develop the skills and confidence needed to prepare our puppies for advanced assistance dog training. This rewarding role combines relationship building, organisation and a passion for canine welfare, offering the opportunity to make a direct and lasting impact on the lives of both our dogs and the people they will go on to support. 

Previous experience of training dogs using reward-based methods and a full clean driving licence are essential for this job position.

You will be required to be able to commute to our Training Centre based in Sheffield, however this role will require to mainly work in the Derbyshire / Nottinghamshire area.  The role involves working independently so you must be able to show the ability to work alone effectively, prioritise your workload and respond and adapt to the demands of the job entails.

For further criteria please refer to requirements and criteria on our website.  Please note this post requires an enhanced DBS Check and must be submitted prior to starting your employment at Support Dogs. Should you not have an enhanced DBS Check, Support Dogs will apply for one on your behalf but all information to complete a check must be provided ahead of your employment start date.  

Occasional overnight duties and from time-to-time weekend work will be required to both fulfil the role and to assist in the promotion of the Charity or participate in fundraising events. 

Registration Officer

We are seeking an organised and customer-focused Registration Officer to support applicants and members throughout the registration lifecycle.

Salary: £31,000 per year
Location: Hybrid working, home and London office, with monthly office attendance
Hours: Full time, 35 hours per week, 9.00am to 5.00pm, Monday to Friday
Contract: Permanent
Closing date: 24 August 2026 at 5.00pm (we reserve the right to close the role early should a suitable candidate be found)
Interviews: Online interviews during the week commencing 24 August, followed by in-person interviews during the week commencing 31 August

About the role

As Registration Officer, you will support members, applicants and members of the public by responding to enquiries and administering key registration and membership processes. You will play an important role in ensuring the register remains accurate, up to date and reflective of professional standards.

Working closely with colleagues across the organisation, you will help deliver an excellent member experience while contributing to the smooth running of registration and renewal activities.

Key responsibilities include:

• Processing applications, renewals, membership updates and exits accurately and efficiently
• Maintaining accurate member and registration records
• Responding to enquiries by email, telephone and other channels
• Applying policies, procedures and guidance consistently and fairly
• Producing reports and supporting data quality activities
• Administering renewal reminders, certificates and lapsed memberships
• Identifying opportunities to improve processes and service delivery
• Supporting the delivery of a positive member experience across the registration lifecycle

About you

You will enjoy working in a structured environment and be able to balance excellent customer service with the need to follow procedures accurately.

You will bring:

• Experience providing high-quality administrative support in a professional, regulatory, service delivery or customer-focused environment
• Experience administering registration, accreditation, certification, renewal, enrolment or similar processes
• Strong communication and customer service skills
• The ability to manage competing priorities and take ownership of enquiries through to resolution
• Confidence interpreting and applying policies, procedures and guidance
• Strong attention to detail and a commitment to maintaining accurate records
• A proactive approach to learning, problem solving and continuous improvement

Experience within a membership body, professional association, regulator, charity or similar organisation would be advantageous but is not essential.

About the organisation

The organisation is a leading professional body for psychotherapists and psychotherapeutic counsellors. It represents training organisations and more than 8,000 individual therapists working privately, within the NHS and across the voluntary sector.

You will work alongside colleagues from diverse backgrounds and collaborate with teams across the organisation. There will be opportunities for professional development and growth while working closely within a small team.

Benefits include 25 days’ annual leave plus bank holidays, additional leave during the December office closure, an 8% employer pension contribution, flexible and hybrid working, ongoing learning and development, confidential wellbeing support and a cycle to work scheme.

Applications should include a CV and cover letter. The organisation is unable to provide visa sponsorship.

Other roles you may have experience of could include Registration Administrator, Membership Officer, Accreditation Officer, Certification Officer, Regulatory Administrator, Membership Administrator, Customer Services Officer or Professional Standards Administrator.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

University Access Officer

We are looking for a University Access Officer based in Northamptonshire.

The University Access Officer works with school staff at all levels, volunteer tutors and coaches, and with the rest of the team to ensure that the delivery of our programmes is optimised.

Join an education charity that believes that every young person can make the most of education, unlocking their potential and creating a fairer society.

Position: University Access Officer

Location: Northamptonshire/Hybrid

Contract: Permanent

Salary: £26,227.50 per annum

Hours: Full-time

Close Date: Midday 28th August 2026

Interviews: Online from 3rd September 2026

Start date: ASAP after interviews

About the Role

This vacancy is for a University Access Officer to work in 4 schools within the Brooke Weston Trust: Brook Weston Academy, Corby Technical School, Corby Business Academy and Kettering Science Academy. 

Monday-Thursday is spent in schools, with Fridays and school holidays as remote working. 

The University Access Officer works with school staff at all levels, volunteer tutors and coaches, and with the rest of the team to ensure that the delivery of the programmes is optimised.

Role responsibilities include:

• Work directly with students, mentoring in an impactful, professional and safe manner.
• Engage with school staff, your Programme Manager, and students in school to ensure that you have fully enrolled cohorts across all programmes.
• Coordinate the delivery of the programmes across allocated schools, acting as the sole on site representative of charity.
• Assess student progress towards being able to make successful university applications.
• Upload information onto the Salesforce database in a timely manner (training is provided).
• Work proactively with school staff to ensure their cooperation and timely completion of activities, enabling effective communication to contribute to the smooth running of the programmes.
• Present at termly school meetings with Senior Management to report on the programmes progress.
• Support the wider team by attending university site visits which take place on occasional Saturdays and weekday evenings (paid time off is provided).

(As this job is based in four schools each week and regular travel is required, a full UK driver's license is advantageous)

About You

You will also have:

• Demonstrable skills in mentoring groups of students and 1:1.
• Excellent organisation and time management skills, with the ability to deliver multiple programmes and projects at pace and manage administration accurately.
• Able to communicate and influence impactfully at all levels.
• Resilient and adaptable.
• Able to work towards and meet deadlines with a problem-solving mindset.
• Able to effectively time manage and actively prioritise.
• Able to work independently, in busy school environments, with an ownership mindset.
• Skilled in building and maintaining excellent relationships with young people and school staff/leaders
• Good sense of attention to detail 
• Can demonstrate an ability to take action to keep young people safe and raise concerns.

Training and Development 

You will be provided with regular training so that you can develop your skills and succeed in the role. There is support from your line manager (Programme Manager), as well as guidance from more senior University Access Officers and the wider University Access Officer tea . There are opportunities for progression, including several additional responsibility roles which are available for University Access Officers to apply for once they have completed their probationary period successfully.

About the Organisation

Join an organisations that believes that every young person should have the opportunity to fulfil their potential and make the most of their education. The team are passionate about reducing the educational barriers students face, helping them to pursue a career in their chosen field and follow their dreams. 

Benefits include:

• 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days 
• PerkBox
• Employee Assistance Programme, a 24-hour helpline for staff.
• Online Medical assistance
• Interest-free travelcard loans and travel-allowance for expenses over £10 per day, where applicable.
• Cyclescheme loans.
• 2 paid Volunteering Days and 1 paid Wellbeing Day
• Employer’s pensions contributions (3%).
• Learning and Development opportunities.

The organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

As a proud to be a Level 1 Disability Confident employer, if you require any reasonable adjustments please contact us. Please note, if you are selected for appointment to the role, you will be subject to a DBS check.

You also have experience in roles such as Teaching Assistant, Schools Officer, Mentor, Pupil Mentor, School Mentor, Teacher Support, University Office, Access Officer, School Access Officer, University Access Officer, Education Access Officer, Higher Education Access Officer.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Conference & Events Administrator role. This position involves providing essential administrative and operational support for a dynamic programme of in-person, virtual, and hybrid events within a busy and supportive team.

Key Responsibilities:

• Deliver comprehensive administrative support to the Conference & Events Team.
• Manage event registration processes using appropriate digital platforms.
• Coordinate logistics and liaise with internal teams, external suppliers, speakers, volunteers, and attendees.
• Respond promptly and professionally to enquiries via phone and email, maintaining the shared inbox to a high standard.
• Maintain accurate records and manage event equipment inventory.
• Raise purchase orders, process invoices, and reconcile financial transactions.
• Assist colleagues with travel and accommodation arrangements for events and related activities.
• Support delivery of a broad programme of events, including large-scale virtual and in-person gatherings.
• Maintain organised shared files and records relevant to event management.
• Handle queries with a common-sense approach and provide excellent customer service, particularly around accessibility, confidentiality, and discretion.

Person Specification:

• Proven organisational and administrative skills, with strong attention to detail.
• Confident communicator, capable of liaising effectively with diverse stakeholders at all levels.
• Proficient in Microsoft Office, event management platforms, CRM systems, and digital communication tools.
• Ability to prioritise tasks, meet deadlines, and work independently in a fast-paced environment.
• Flexible with working hours, including potential evening, weekend, or overnight shifts for major events.
• Experience in event administration and logistics is desirable.
• Customer service experience and understanding of managing sensitive information are advantageous.
• A proactive approach, demonstrating good organisational skills and reliability.

What’s on Offer:

• Salary: £29,000 pro rata
• Location: 1 day a week in the Northampton Office
• Contract: Full time, initial 3-months (potential to go permanent)

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.