Communication officer jobs in London, greater london

Age UK Bromley & Greenwich is an independent local charity supporting older people across both boroughs. We work to enable, support and connect older people, promote independence and wellbeing and ensure their voices are heard.

We are looking for an Information & Advice Triage Worker to be the first point of contact for older people, carers and their families seeking support.

About the role

This role is central to our Information & Advice service. You will provide high-quality initial information and guidance, assess urgency and risk, and ensure people are directed quickly and appropriately to advice services, support services or partner organisations.

You will often be the first person someone speaks to, so a calm, empathetic and professional approach is essential.

Key responsibilities

• Act as the first point of contact for enquiries, mainly by telephone, with some face-to-face and email contact

• Provide accurate information on issues affecting older people including benefits, housing, care, health and local services

• Carry out structured triage to identify needs, priorities and risks

• Manage expectations clearly and sensitively

• Identify safeguarding concerns and follow organisational procedures

• Make timely referrals to internal services and external partners

• Maintain clear professional boundaries while offering a warm, person-centred response

• Record all contacts accurately and promptly on the organisation’s CRM system

• Maintain clear, concise and professional case notes

• Ensure confidentiality, consent and data protection requirements are met

• Work closely with advisers, service coordinators and partner agencies

• Take part in team meetings, supervision and training

• Keep knowledge up to date on welfare benefits, services and local provision

• Promote Age UK Bromley & Greenwich services positively and professionally

About you

Essential

• Experience in frontline information, advice, triage or high-volume customer contact work

• Confidence handling calls from people who may be distressed, anxious or frustrated

• Strong listening and questioning skills

• Ability to assess urgency and risk and take appropriate action

• Clear verbal and written communication skills

• Experience using a CRM or case management system

• Good general IT skills including email and Microsoft applications

• Understanding of confidentiality, safeguarding and professional boundaries

• Awareness of issues affecting older people and carers

• Commitment to equality, diversity and inclusion

• Empathy, patience and a non-judgemental approach

Desirable

• Experience in the voluntary sector or health and social care

• Knowledge of welfare benefits, housing or adult social care

• Experience of face-to-face advice or reception-based work

• Knowledge of local services in Bromley or Greenwich

What we offer

• 27 days annual leave plus bank holidays (pro rata), including two days over Christmas

• Pension scheme with 5% employee and 3% employer contributions

• Employee Assistance Programme offering 24/7 support

• Supportive team environment with training and development opportunities

If you want to play a vital role in helping older people feel heard, supported and confident accessing the right help, we would love to hear from you.

Key responsibilities and duties

The Clinical Service Manager will be responsible for supporting the effective day-to-day management and development of The Maya Centre’s clinical services. Key duties will include:

• Providing clinical management across The Maya Centre’s therapeutic services and therapist teams.
• Managing the client journey from referral through to assessment and allocation.
• Overseeing referrals, triage, assessments and allocation processes for new clients.
• Acting, alongside the Clinical Director, as a senior clinical point of contact and providing case consultation where required.
• Supporting and managing therapists, including responding to clinical queries and ensuring compliance with policies and procedures.
• Undertaking clinical risk assessment and risk management as required.
• Ensuring outcome measures, including CORE, are completed and used effectively across clinical services.
• Maintaining high standards of clinical governance, record keeping, monitoring and evaluation.
• Supporting the recruitment, induction and professional development of therapists.
• Working with the Clinical Director, CEO and wider team to develop and improve The Maya Centre’s service model.
• Building positive relationships with partner agencies, community organisations, health and social care providers, funders and other stakeholders.
• Supporting consultation events, stakeholder engagement and the promotion of The Maya Centre’s services.
• Contributing to reports for trustees, funders and other audiences.
• Attending relevant meetings, including clinical team meetings, supervisors’ meetings, management meetings and CPD sessions.
• Representing The Maya Centre externally at relevant inter-agency and clinical meetings where appropriate.
• Supporting fundraising, events and wider organisational activities when required.

Person specification:

Essential

• Full membership, registration and accreditation with UKCP, BPS, BPC and/or BACP.
• A minimum of three years’ post-qualification clinical experience.
• Evidence of continuing professional development in line with relevant professional body requirements.
• Experience of working clinically with clients who have experienced childhood trauma.
• Experience of culturally sensitive clinical practice.
• Knowledge of relevant legislation and its implications for clinical practice.
• Good knowledge and experience of a broad range of psychological therapies.
• A minimum of two years’ experience of clinical service management.
• Experience of management within an organisational context.
• Experience of working in different cultural contexts.
• Excellent people management skills.
• Ability to work independently and collaboratively as part of a team.
• Ability to build and maintain positive relationships with community organisations, health and social care providers, partner agencies and funders.
• Excellent written and verbal communication skills.
• Experience of collecting and measuring clinical outcomes, including CORE.
• Good IT, numeracy and data skills, with the ability to collate and present information clearly.
• Strong organisational skills and the ability to meet deadlines.
• A strong commitment to anti-discriminatory, trauma-informed and intersectional practice.

Desirable

• Qualifications or training in therapeutic modalities beyond psychodynamic or analytic approaches.
• Experience and knowledge of using CORENET.

Equality, diversity and inclusion

Please note that this post is open to female applicants only, as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

We want our organisation to reflect the diversity of the women we serve, and we particularly welcome applications from women with lived experience of the issues we work with, and from women from Black, Asian, Minority Ethnic or Refugee communities

CALM (Campaign Against Living Miserably) is a growing organisation on a mission to save lives. We have just launched an ambitious five-year strategy, alongside a bespoke Behaviour Change/Engagement Framework and a new Measurement System designed to help us understand and demonstrate the impact we are having. Data is at the heart of how we will get there.

The Opportunity

This is a newly created, senior contract role at an exciting inflection point for CALM. We are building the analytics foundations that will underpin our long-term growth and impact.
 

You will help us embed our new Behaviour Change Framework and Measurement System into practice. And also help strengthen the organisation’s analytics maturity, ensuring our Azure data warehouse and Power BI reporting capabilities are fully utilised and embedded into decision-making.

This is a senior role, but it is also highly hands-on. We are a small organisation and are looking for someone who is equally comfortable shaping strategy, building frameworks, improving infrastructure, and directly delivering analytical work.

Key Responsibilities

Embedding Our Behaviour Change Framework & Measurement System

• Help us put our newly launched Behaviour Change Framework and Measurement System into practice across the organisation

• Support the setting of baselines and targets for our five-year OKRs, and define the year-to-year milestones that will track our progress

• Audit the data we already hold, identify the gaps, and develop new data collection methods where needed

• Design how we report, review, and evaluate against the framework

• Create practical guidelines and clear rules for using the framework and associated survey questions

Building Our Analytics Infrastructure

• Take ownership of our Microsoft Azure Data Warehouse and Power BI environment, and drive meaningful adoption across the organisation

• Build and mature our data pipelines so that all key data sits in one place and is reliable, consistent, and usable

• Oversee the development of scalable data models, reporting structures and analytics processes that provide clear actions

• Deliver high-quality, actionable dashboards, KPIs, and reporting frameworks that support decision-making at every level

• Work with external data engineering consultancies where appropriate to accelerate delivery

Setting Us Up for Long-Term Success

• Establish the data and analytics foundations that will support CALM's growth and scale 

• Create sustainable processes, documentation and ways of working that ensure capability and knowledge remain embedded beyond the life of the role

• Develop a practical forward-looking plan for data and analytics at CALM

• Champion data literacy across the organisation, building confidence and capability in the teams around you

Leading & Collaborating

• Lead and manage our Data Analyst, who will report directly into this role.

• Work closely and collaboratively with our Senior Insight Manager to ensure strong alignment between our Insight and Analytics functions

• Engage confidently with senior stakeholders including the CEO, COO and Senior Leadership

Experience

Essential

• Proven experience in a senior data or analytics role, with hands-on delivery experience

• Good understanding of data warehousing, data modelling and analytics best practices

• Strong technical skills across data modelling, SQL, Power BI and modern data platforms

• Experience working with cloud-based data platforms (ideally Microsoft Azure)

• Practical experience building and maturing analytics capabilities in a growing organisation

• Experience developing reporting frameworks, KPIs and performance measurement approaches

• Knowledge of web analytics tools such as GA4 and CRMs e.g. Salesforce

• Strong written and verbal communication skills

• A highly organised and structured approach, with strong attention to documentation and process design

• A collaborative working style and the ability to build strong relationships across a small, mission-driven team

• Experience managing and mentoring junior analysts

• A hands-on, pragmatic mindset with the ability to prioritise effectively and focus on impact

Desirable

• Previous data engineering experience

• Management of AI/ML workflows and predictive analytics projects

• Experience working within a charity, non-profit, or mission-led organisation

Why work for us?

Reports to: Director of Data and Innovation (Seun Akindele)

Contract: 12month FTC

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.

Salary: per annum 

A work environment that values creativity, personal growth and collaboration.

Applications will close on Friday 26th June and are reviewed on a rolling basis; we encourage interested candidates to apply early.

About us:

We're the Campaign Against Living Miserably (CALM) - a suicide prevention charity fighting to reduce the devastating impact of suicide in the UK.

We run a life-saving helpline for anyone affected by suicide or suicidal thoughts, and our website has loads of tools and resources packed with practical advice.

We also run vital campaigns to increase awareness, smash stereotypes, and change the culture around mental health and suicide.

We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk, both offline and online. We recognise that harm can occur in physical, digital, and virtual environments, and we take our safeguarding responsibilities seriously across all areas of our work.

Location: London, Birmingham, Manchester, Cardiff or Glasgow (hybrid working and an expectation to travel around the UK as and when required)

1st stage interviews: 14/07 (over MS Teams)

2nd stage interviews: 22/07 (in-person in our South London Centre)

As our Development Lead for Equality, Diversity and Inclusion, you will work at the heart of the CEO Office, implementing strategy and facilitating leaders to drive meaningful, organisation-wide action. This role will contribute to ensuring our culture, decisions and programmes reflect the diverse young people we support.

You will be a core enabler in the Trust’s EDI development agenda, using data, insight and lived experience to highlight opportunities and measure progress. Working closely with senior leaders, you will support them to embed EDI into delivery plans and strengthen inclusive practices across the organisation. This will include:

• Using data and insight to track progress and inform decision-making
• Reviewing and recommending inclusive practices that impact our community including young people, funders and our workforce.
• Supporting senior leaders to translate strategy into clear, actionable plans
• Building strong relationships to influence and challenge
• Ensuring lived experience and community voice shape our approach

We’re looking for an experienced and credible EDI professional who thrives in a complex environment and is confident working through influence. You will bring a strong track record of delivering EDI initiatives at scale, using data to drive decisions and building trusted relationships at all levels. You will have a deep understanding of the external EDI landscape, strong communication and facilitation skills, and the ability to turn vision into practical action. Experience in the charity, youth or public sector will help you make an immediate impact, alongside a genuine commitment to creating inclusive environments where everyone can belong and succeed.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Development Lead - EDI? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Development Lead - EDI! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Head of HR

New Horizon Youth Centre (NHYC)
London (NW1) - hybrid set up, typically 3 days per week in the office
Salary £48,204 - £53,560
Permanent
Full-time 35 hours per week (condensed or part-time hours considered, minimum 21-hours per week)
Excellent benefits including 30 days annual leave plus bank holidays, pension contribution, Employee Assistance Programme and generous training budget

Are you an experienced HR leader looking for an opportunity to shape and deliver a people strategy within a mission-driven charity?

Charity People is delighted to be partnering with New Horizon Youth Centre (NHYC), a London-based charity supporting young people experiencing homelessness, to recruit their new Head of HR.
New Horizon Youth Centre has been supporting 16-24-year-olds facing homelessness since 1967. Today, their multidisciplinary team supports thousands of young people each year, helping them find safety, improve wellbeing, and build the skills needed for independent living. At a time of increasing need, NHYC is focused on delivering high-quality, trauma-informed services whilst continuing to build a strong, inclusive and high-performing organisation.

The Head of HR is a newly created role, reflecting the organisation's growth and ambition. Working closely with the Chief Operating Officer, you will lead the development and delivery of NHYC's People Strategy, ensuring the charity is a supportive, effective and inspiring place to work for its 70+ staff team.
This is a varied and strategic role combining organisational development and hands-on HR leadership. You will act as the organisation's HR expert, supporting managers, advising on complex employee relations matters, and ensuring best practice across all people processes.

Key Responsibilities
Strategic HR Leadership:
Lead the development and implementation of NHYC's HR and People Strategy, working closely with the Chief Operating Officer and senior leadership team.

Employee Relations and HR Expertise:
Provide expert advice on complex HR matters, including disciplinaries, grievances, performance management and long-term absence, supporting robust and fair decision-making across the organisation.

Line Management Development:
Design and deliver training programmes to build the confidence and capability of line managers, ensuring they are equipped to effectively support their teams.

Organisational Development:
Drive organisational improvement by reviewing and enhancing performance management, learning and development, and staff engagement initiatives.

HR Operations and Compliance:
Ensure HR policies, procedures and systems are up to date, compliant with UK legislation, and aligned with best practice.

Data and Insight:
Analyse HR data including recruitment, retention and sickness trends, using insights to inform strategic decision-making and continuous improvement.

Governance and Reporting:
Support Board-level reporting, including contributing to the Diversity and Organisational Development Committee.

To be successful in this role, you will need to demonstrate the following essential experience:

• Significant experience in a senior HR management role
• Strong and up-to-date knowledge of UK employment law and HR best practice
• Experience managing complex employee relations cases
• A track record of delivering HR training, coaching or learning programmes
• Experience advising and influencing senior stakeholders
• Strong communication and relationship-building skills across all organisational levels
• Ability to use HR data and insights to inform decision-making
• Experience implementing HR systems or leading organisational change
• A proactive, solutions-focused approach with strong attention to detail
• A clear commitment to equity, diversity and inclusion

You will be a confident and credible HR professional with the ability to build trust across the organisation, challenge constructively where needed, and drive meaningful change in a fast-paced environment.

The role is based at New Horizon Youth Centre in King's Cross (NW1), with flexibility considered in line with organisational needs.

How to apply:
The application process is CV and Supporting Statement. In the first instance, please send your up-to-date CV to Tatiana for further details about next steps. The closing date is 12 noon on Monday 6th July.
The interviews will take place in person on 16th July in London. It is hoped that the successful candidate will start the role by September.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Director of Digital, Data and Technology to play a pivotal role in our Central Services in the City of London.

Sounds great, what will I be doing?

This role provides strategic leadership across data, digital and technology to drive coherence, assurance and insight within a mission-led organisation. The Director is responsible for shaping and delivering an integrated strategy that aligns technology and data with organisational priorities, improving outcomes for people facing disadvantage. This includes leading multidisciplinary teams, strengthening data governance and insight, overseeing digital transformation and IT operations, and ensuring robust information security, risk management and compliance. The postholder works closely with senior leadership to translate ambition into clear, prioritised plans, embed a user‑centred and evidence‑led culture, and ensure services are supported by reliable, inclusive and future‑ready technology and information systems.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

The role requires a senior leader with significant experience across data, digital and technology in a complex organisation, with the ability to develop strategy and translate it into clear, deliverable plans. Essential to the post is a strong understanding of data, insight and technology functions, alongside expertise in governance, data protection, information security and risk management. The postholder must demonstrate the ability to lead multidisciplinary teams, manage budgets and suppliers, and drive organisational change through user‑centred, evidence‑led approaches. Strong communication, analytical thinking and stakeholder engagement skills are critical, along with the ability to operate effectively within senior governance structures and influence decision‑making at executive level.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Directorate Coordinator.

About the role

The Strategy and Organisational Effectiveness team help us achieve our goal of making human rights a vote winner by aligning the organisation behind our strategy. As part of the Chief Executive's Directorate, this role predominantly supports cross-organisational priorities and helps ensure alignment, communication and effective decision-making at a senior level. The Department Coordinator is also accountable for providing high-quality administrative, governance and coordination support to two of the Directors, enabling them to lead their areas effectively. In this role you will report to the Head of Strategy and Organisational Effectiveness, working closely with two other directorate coordinators and with the Impact, Evaluation and Learning Manager.

This role typically needs to spend 1 day per week in the office to fulfil the responsibilities of the role, with some flexibility. More details can be found by downloading the job description from our careers portal.

The role may be for you if:

You're skilled in…

• Coordinating complex administration and providing high-level support to senior leaders
• Managing competing priorities and organising workloads in fast-paced environments
• Building effective relationships and influencing across teams
• Communicating clearly and confidently with a wide range of stakeholders

You can…

• Work flexibly and with ambiguity, using sound judgement and discretion
• Plan, prioritise and deliver multiple tasks to tight deadlines with strong attention to detail
• Navigate complex organisational dynamics and find practical solutions quickly
• Maintain confidentiality while handling sensitive information

You collaborate and positively contribute to an inclusive culture.

You also have a good knowledge of…

• Inclusive ways of working and organisational best practice
• Governance processes and senior leadership coordination (desirable)
• The aims and values of Amnesty International and the wider human rights landscape (desirable)

Our Commitment to you

Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.

New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.

Apply for this role

This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).

We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.

To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.

Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.

The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,750 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.

Job Purpose  

The Director of Finance and Operations plays an important role within the College, providing strategic leadership, oversight and development of a portfolio of corporate support functions. This includes finance, membership, HR, IT and facilities. 

This role has responsibility for a team of 8 members of staff and also forms a key part of our Senior Leadership Team, taking corporate responsibility for the overall direction and operational management of the College. 

Main responsibilities 

1. To lead the strategic and operational management of our finance function 

• Provide strategic leadership and quality assurance for the annual budgeting and forecasting process, delivered by the Financial Controller and finance team 

• Review and challenge monthly management accounts, forecasts and financial performance reports prepared by the Financial Controller, working closely with budget holders

• Present financial reports and analysis to the Finance Committee and Board of Trustees to underpin informed discussion and decision-making

• Oversee, develop and maintain effective finance systems to reflect best practice and to help ensure timely and accurate figures  

• Provide assurance to the Chief Executive and Trustees that appropriate systems and controls are in place to ensure compliance with statutory and regulatory requirements 

• Provide executive oversight of the annual audit and statutory reporting process led by the Financial Controller, including the production of the annual report, working closely with auditors and ensuring that any management control points are implemented promptly 

• Lead trustee engagement on investment strategy and monitor investment performance 

• Support the operation of the College’s trading subsidiary 

• Co-ordinate the College’s use of restricted funds, ensuring compliance with contractual terms.

2. To foster individual and organisational development

• Monitor and develop our organisational culture, championing our values at every opportunity 

• Empower staff and teams to actively inform the direction of the College and our activities 

• Oversee the delivery of our equity, diversity and inclusion strategy, evaluating progress against key metrics 

• Support the implementation and delivery of our new strategy from 2027.

3. To oversee other areas of our corporate support function 

• Oversee our membership strategy to support sustained growth, identifying new opportunities to develop our offer to UK and international members 

• Lead on operational and contractual efficiencies and service improvement programmes including IT and facilities management, ensuring the smooth running of the organisation, raising productivity, and delivering value for money 

• Oversee all aspects of our HR function, including learning and development, in line with our values and behaviours framework, and new organisational strategy from 2027. 

• Oversee the robust management of risk, data protection, and health & safety compliance. 

4. To lead the department

• Lead and support the team, including through the identification and delivery of professional development opportunities 

• Establish individual and team objectives linked to our strategic priorities, monitoring and holding colleagues to account for delivery 

• Share key updates with the team on a regular basis and champion the department’s work internally 

• Ensure rigorous financial management and long-term forecasting to ensure departmental and College-wide sustainability 

• Support and provide strategic insight to committees, including the Board of Trustees and Finance Committee 

• Establish appropriate structures and processes to drive forward key projects, including collaborative working across the College and evaluating success against identified metrics. 

5. To be an active member of our Senior Leadership Team (SLT)

• Provide leadership and support across the organisation, ensuring consistency of operation, high standards of service and driving a one-team approach 

• Agree organisation-wide policies and procedures and ensure their correct implementation 

• Assume corporate responsibility for trustee and senior leadership decisions 

• Role model our organisational values and behaviours at every opportunity

To undertake other duties as required:  

• Undertake any other reasonable duties as required by the Chief Executive

• Some travel may be required, including attendance at our annual congress. Working outside normal hours may also be needed from time to time on key projects 

Person specification 

Knowledge, Qualifications and Experience 

• A CCAB-qualified accountant, with at least five years of experience in a senior leadership role 

• Detailed knowledge of charity financial management, budget preparation and reporting, risk, GDPR and health and safety 

• Experience of leading successful growth, such as through the delivery of a membership or fundraising strategy, alongside high levels of organisational productivity and efficiency 

• Experience of delivering against challenging performance targets, and of managing others to do so 

• Experience of HR, IT and Facilities management 

Skills and Abilities 

• Ambitious, dynamic, values-driven leader with established leadership skills and emotional intelligence 

• Successful track record of achieving results in a leadership role 

• Strategic thinker with excellent attention to detail and a willingness to adopt a hands-on approach when required 

• Ability to present and write clear reports for non-financial managers, trustees and committee members 

• Highly developed influencing, persuading & communication skills 

• Sound understanding of systems management, including accountancy software and CRM 

• Ability to innovate, recognise challenges, analyse problems and apply effective solutions 

Personal Qualities (Attributes) 

• Commitment to equity, diversity and inclusion and understanding of how this applies to own area of work 

• Commitment to own continuing professional development 

Community Fundraising Assistant - North 

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.​

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - North, to join our Community and Digital Fundraising team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Are you able to provide friendly and professional support to fundraisers and supporters?   
• Do you have experience in supporting events or community activities?
• Do you live in either Scotland, North East England, North West England or the East Midlands? 

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Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack which is included within this advert.​​​

If you have the skills and ambition that we are looking for we are excited to receive your application.  We are really looking forward to welcoming a new member to our team!​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

​

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

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This is an opportunity to play a leading role in shaping the future of Resources for Autism.

Since 1997, we have supported autistic people and their families through services that are safe, empowering and neuro-affirming. As demand for our work continues to grow, we are looking for an ambitious and strategic Head of Income Generation & Business Development to help us build a stronger, more diverse and sustainable future.

Reporting to the CEO and joining our Senior Leadership Team, you will lead the development of a progressive income generation strategy that expands new partnerships, income streams and opportunities for growth — ensuring we can continue delivering life-changing support to autistic people across London and the West Midlands. 

We are looking for someone who combines commercial awareness with creativity, relationship-building and a genuine commitment to social impact.

LOCATION: London (or Birmingham with regular travel to London)

SALARY: £50,000 - £56,000 depending on experience

HOURS: Full time

The Role

You will design and deliver a new income generation strategy that unlocks growth across:

· Corporate partnerships

· Major donors and philanthropy

· Community, individual and digital giving

· Earned and paid‑for services

· Grants, trusts and public sector funding (as part of a balanced mix)

· Recurring /regular donations from committed individuals

You will take an “intrapreneurial” approach — spotting opportunity, building new propositions, testing ideas and learning quickly — while embedding a culture where income generation is seen as a shared organisational priority, not the responsibility of one team.

Essential Experience & Track Record

• A demonstrable track record of generating income and/or building sustainable revenue streams, across more than one income source.
• Evidence of developing and delivering an income or growth strategy, particularly in contexts requiring diversification or change.
• Experience of driving new opportunities — such as partnerships, products, services or supporter propositions — rather than only maintaining existing income.
• Proven success in building and stewarding senior relationships, including corporates, funders, donors, commissioners or strategic partners.
• Experience working at a senior level within an organisation, with exposure to executive decision‑making and governance (e.g. Board or Trustee engagement).

Essential Skills

· Demonstrable evidence of success and business growth

· Experience and success in one or more of the following:

• Corporate partnerships or sponsorship

• Major donor / philanthropy programmes

• Earned or paid for services/ sales

• Community or digital fundraising

· Experience developing and delivering successful strategies.

· Evidence of successful relationship-building skills with funders, donors, corporate partners or others.

· Experience managing or mentoring staff or volunteers.

· Strategic thinker with the ability to work collaboratively across teams and with senior stakeholders.

· Good market research and data analysis skills that have influenced decisions

· Experience contributing to or leading at organisational growth.

· Highly organised, with the ability to manage multiple priorities and deadlines.

· Excellent communication skills (written and verbal) adaptable to different populations including: colleagues, external professionals, service users, families, volunteers, donors

Desirable Skills

· Understanding of and commitment to adhering to fundraising policies, ethical standards, and relevant regulatory frameworks (e.g. Fundraising Regulator Code of Practice, GDPR).

· Experience in minor/major donor fundraising and/or corporate partnerships.

· Familiarity with the autism or disability sector.

Staff Benefits 

90% of our staff say that Resources for Autism is “a great place to work”. 

Not only will the work you do ensure we are making vital differences and inspiring others, but our other benefits also include: 

· 25 days of leave (pro rata for part time roles) each year plus 8 bank holidays and an additional 3 Celebration days that could be used between Christmas and new year, but may be used for other religious days or significant days such as your birthday 

· access to ongoing training and progress in the areas that interest you 

· access to our wellbeing initiatives and an Employee Assistance Programme 

Application Process

Read more about us and the role on our website

To apply, you will need to complete our application form in full, including your full employment and education history. Any gaps in employment should be clearly explained within your application.

Please note that CVs may be included as supporting documents but will not be accepted in place of a completed application form.

As part of your application, we ask that you provide a personal statement outlining how your experience, skills and approach meet the requirements of the role and person specification.

Build flexibly on your Charity Career with this person-centred charity supporting unpaid carers

This is a part-time role in a well-established charity based in Twickenham. This role would suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector with experience of working in social care. 

This is a part-time role, however these is the opportunity for it to be full-time up to end of March 2027. We can discuss this more at the interview stage. The role is due to start early September.

Richmond Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice and a voice for carers living and caring in the London Borough of Richmond upon Thames. 

Helping Carers to Live Well is our organisational aim. We provide a targeted service to young carers, aged 5 – 18 years. Young carers, provide vital emotional and practical support to a family member with a care need including sibling young carers. Their care role can have an impact on their wellbeing, education and social opportunities. We are looking for someone with the skills and ability to offer a coordinated approach in supporting young carers in the London Borough of Richmond upon Thames.

As a Young Carers Support Worker, you will be part of a small, dedicated team and take a lead on providing emotional support to young carers and a commitment to enhancing their wellbeing. The role supports in the direct delivery of a range of services to young carers including information and advice, emotional support, a mentoring programme, signposting and referrals to other specialist organisations. As part of the Young Carers Support Team, you will also be involved in the planning and delivery of an extensive programme of leisure break activities for young carers, both term-time and in the school holidays. Part of the role will also aim to improve the identification, recognition and understanding of the needs of young carers, raise the profile of young carers and ensure young carers needs are met. Using all your skills, you will work with the team to deliver, review, and continually develop services for young carers and to use appropriate monitoring and evaluation reports to show our funders what we’ve achieved.

You will be someone:

· Who works in a person-centred way.

· Is enthusiastic, empathetic and detail conscious

· Communicates well by phone and in person

· Has an understanding of social care particularly in relation to young carers

· Has experience of working with clients who have support needs

· Has experience of producing reports for monitoring and evaluation

· Is numerate and has knowledge of budgeting

· Is able to gather and assess information efficiently and think creatively to come up with solutions

· Has good communication skills including spoken, written and presentational

· Has a willingness to embrace our organisational values

Main Duties include:

· To provide regular emotional support to young carers and their families through a range of methods, offering appropriate, generic advice

· To provide individual support to young carers, and sibling young carers on a case-by-case basis towards established outcomes through delivery of a mentoring programme

· To be proactive in the identification and registration of young carers, which will include conducting internal assessments of their caring role and responsibilities and identifying support needs

· To support with the planning and participate in the delivery of young carers group activities and events

· To work with schools, voluntary organisations, statutory services, health services and others to raise awareness and identify young carers

· To keep accurate records of group and individual young carer engagement for monitoring and evaluation purposes

· To participate in key events organised by Richmond Carers Centre and other relevant partners to promote services to a wider public

What you are doing now:

· You might be working for or volunteering in a similar charity

· You may be working in social care for a local authority or district council

· You may have the skills we need from some other combination of work and volunteering

· Or you may be looking to return to the workforce after a timeout for personal reasons

In any event if you feel you meet the skills we need, we would like to hear from you!

Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.

Benefits of working for Richmond Carers Centre:

· 28 days annual leave plus bank holidays per year (pro rata)

· Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)

· Workplace Pension Scheme with Peoples Pension

· Flexible working/option of working from home (subject to CEO approval)

· Equipment and support to be set up to work from home

· Paid time off for medical appointments

· Employee Assistance Programme (EAP)

· Training and personal development opportunities

· Staff away days and socials

· Access to shared resources and training opportunities

· Supportive and friendly working environment

To apply, please complete the application form and the Diversity and Equalities Monitoring Form. CV’s will not be accepted. If you would like to talk more about this vacancy, please call and ask to speak to Tom. 

We will be accepting and reviewing applications on a rolling basis and would advise you to email ahead of the closing date to avoid disappointment. The vacancy may close earlier than advertised due to high levels of interest. 

Closing date: Sunday 28th June 2026

Shortlisting date: w/c 22nd June and will continue whilst the vacancy is open

Interview dates: w/c 6th July with provisional date allocated to Tuesday 7th July and w/c 20th July with provisional date allocated to Tuesday 21st July.

Please note interview dates can also be scheduled around these dates to fit with the interview panel and candidates availability.

Build flexibly on your Charity Career with this person-centred charity supporting unpaid carers

This is a full-time role in a well-established charity based in Twickenham. This role would suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector with experience of working in social care.

Richmond Carers Centre has the mission to help unpaid adult carers to live a full, active and meaningful life by providing them with advice, information, activities, breaks and emotional support either face to face, by phone or by email to enable them to live well.

As an Adult Carers Support Worker, you will be part of a small, dedicated team and take a lead on providing emotional support to adult carers and a commitment to enhancing their health and wellbeing. Much of your work will involve actively listening to carers, often via the phone support line, providing information, advice and support. As part of the Adult Carers Support Team, you will also be involved in organising breaks for carers, outreach activities and leisure events, as well as group work to help enhance carers’ health and wellbeing. Part of the role will also aim to improve the identification, recognition and understanding of the needs of adult carers, raise the profile of adult carers and ensure adult carers needs are met. You’ll also be expected to work with our volunteers and to use appropriate monitoring and evaluation reports to show our funders what we’ve achieved.

You will be someone:

• Who works in a person-centred way.
• Is enthusiastic, empathetic and detail conscious
• Communicates well by phone and in person
• Has an understanding of social care particularly in relation to carers
• Has experience of working with clients who have support needs
• Has experience of producing reports for monitoring and evaluation
• Is numerate and has knowledge of budgeting
• Is able to gather and assess information efficiently and think creatively to come up with solutions.
• Has good communication skills including spoken, written and presentational

Main Duties include:

• To provide a regular telephone support-line, face-to-face and email support, offering appropriate, generic advice
• To offer a range of service delivery options and be involved in providing those options e.g., breaks, group work, leisure activities or other outreach activities
• To encourage and assist carers and those they care for to access Care Needs Assessments and Carers Assessments and to take up services that will enhance their lives
• To complete individual grant applications with carers for respite or if they are experiencing financial hardship due to the cost-of-living crisis
• To work where appropriate with other service providers/agencies to promote the carer agenda or jointly deliver carer support issues
• To be proactive in the registration of carers living or caring for someone within the London Borough of Richmond upon Thames
• To keep accurate records of group and individual carer engagement for monitoring and evaluation purposes
• To participate in key events organised by Richmond Carers Centre and other relevant partners to promote services to a wider public

What you are doing now:

• You might be working for or volunteering in a similar charity
• You may be working in social care for a local authority or district council
• You may have the skills we need from some other combination of work and volunteering
• Or you may be looking to return to the workforce after a timeout for personal reasons

In any event if you feel you meet the skills we need, we would like to hear from yo

Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.

Benefits of working for Richmond Carers Centre:

• 28 days annual leave plus bank holidays per year (pro rata)
• Bonus 4 days of annual leave per year over the festive period (subject to Trustee approval)
• Workplace Pension Scheme with Peoples Pension
• Flexible working/option of working from home (subject to CEO approval)
• Equipment and support to be set up to work from home
• Paid time off for medical appointments
• Employee Assistance Programme (EAP)
• Training and personal development opportunities
• Staff away days and socials
• Access to shared resources and training opportunities
• Supportive and friendly working environment

To apply, please visit our website. 

We will be accepting and reviewing applications on a rolling basis and would advise you to email ahead of the closing date to avoid disappointment. The vacancy may close earlier than advertised due to high levels of interest. 

Closing date: Sunday 12th July 2026

Shortlisting date: w/c 13th July and will continue whilst the vacancy is open

Interview dates: w/c 20th July with provisional date allocated to Thursday 23rd July and w/c 27th July with provisional date allocated to Wednesday 29th July.

Please note interview dates can also be scheduled around these dates to fit with the interview panel and candidates availability.

Clean Slate is seeking an experienced and strategic leader to join our Senior Leadership Team as Head of Programmes on a maternity cover basis.

This is a pivotal role responsible for overseeing the delivery of impactful services across all operational departments, ensuring our programmes continue to improve the financial wellbeing, resilience and life opportunities of people on low incomes.

As Head of Programmes, you will provide leadership to managers across the organisation, maintain strong relationships with funders and commissioners, oversee organisational performance and reporting, support business development and programme growth, and ensure that our services remain safe, compliant, effective and sustainable.

This role will suit an experienced leader who combines strategic thinking with strong operational management skills and who is passionate about creating meaningful change for people facing financial hardship.

About Clean Slate

At Clean Slate, we believe everyone should be able to provide for themselves and their family without paying the extra costs associated with poverty.

Our mission is to create meaningful, measurable change for people on low incomes, helping them become better off financially and more in control of their lives through money guidance, employment support and digital inclusion.

Role Overview

As Head of Programmes, you will oversee the successful delivery, performance and development of Clean Slate's services nationally. Working as a member of the Senior Leadership Team, you will contribute to organisational strategy, support business growth and ensure programmes achieve both their social impact and financial objectives.

You will provide leadership and support to departmental managers, oversee organisational reporting and performance monitoring, maintain relationships with key funders and stakeholders, and ensure that systems, processes and compliance arrangements support high-quality service delivery.

A key element of the role will be identifying opportunities for growth, supporting funding and commissioning opportunities, and ensuring services continue to evolve to meet the needs of the communities we serve.

Key Responsibilities

Strategic Leadership

• Act as a member of the Senior Leadership Team, contributing to organisational strategy, planning and decision-making.

• Lead the implementation of organisational objectives across all programme delivery functions.

• Champion continuous improvement, innovation and service excellence.

• Support the development and implementation of policies, procedures and organisational systems.

Programme Oversight & Operational Management

• Oversee the delivery of all services and programmes, ensuring quality, compliance and impact.

• Support managers to achieve contractual targets, performance objectives and growth ambitions.

• Monitor programme performance, budgets and operational risks.

• Ensure sufficient staffing capacity and effective workforce planning across departments.

• Drive consistency, quality assurance and best practice across all service areas.

Leadership & People Management

• Line manage senior managers and support effective leadership throughout the organisation.

• Promote accountability, performance management and staff development.

• Support managers to identify training needs and implement development plans.

• Foster a positive culture that prioritises staff wellbeing, inclusion and professional growth.

Reporting, Data & Systems

• Oversee organisational performance monitoring and impact measurement.

• Lead reporting for commissioners, funders, trustees and senior leadership.

• Ensure the organisation's CRM and reporting systems are effectively managed and utilised to support performance, compliance and decision-making.

• Use data and insight to inform continuous improvement and organisational development.

Business Development & Partnerships

• Support the development of new programmes, services and funding opportunities.

• Work closely with the Managing Director and fundraising teams on commissioning opportunities, funding applications and growth initiatives.

• Maintain and strengthen relationships with funders, commissioners and strategic partners.

• Represent Clean Slate at external meetings, partnership forums and networking events.

• Support the organisation's reputation as a leading voice on financial wellbeing and poverty reduction.

Governance, Compliance & Risk

• Ensure compliance with safeguarding, health and safety, data protection and cyber security requirements.

• Oversee risk management processes and contribute to organisational governance.

• Ensure services operate in line with contractual, regulatory and quality standards.

• Promote a culture of accountability, safeguarding and continuous learning.

About You

We are looking for a strategic and collaborative leader with experience managing complex services, leading managers and driving organisational performance.

You will bring:

• Significant experience leading programmes, services or operational teams.

• Experience managing managers and supporting organisational growth.

• Strong strategic planning and organisational development skills.

• Experience working with funders, commissioners and external stakeholders.

• A track record of delivering impactful services and achieving performance targets.

• Experience overseeing reporting, monitoring, evaluation and quality assurance processes.

• Strong understanding of performance management, compliance and risk management.

• Excellent communication, relationship-building and influencing skills.

• Experience using CRM and reporting systems to support operational delivery and organisational performance.

• A commitment to Clean Slate's mission and values.

Desirable

• Experience within financial inclusion, employability, community development or related sectors.

• Knowledge of commissioning, fundraising or business development.

• Understanding of issues affecting people on low incomes, including financial exclusion and the poverty premium.

Why Join Clean Slate?

This is an opportunity to play a key leadership role within a growing organisation that is changing lives across the UK.

You'll help shape strategy, support talented teams, strengthen partnerships and ensure our programmes continue to deliver meaningful, measurable impact for the people and communities we serve.

Be Part of Meaningful Change

Rape Crisis South London (RCSL) is entering an exciting new chapter. With a new CEO, refreshed Senior Leadership Team, and an ambitious vision for the future, we are laying the foundations for a bold new organisational strategy.
 

Applicants must have the right to work in the UK. 

This role is offered on a consultancy/project basis rather than as a salaried position. Renumeration will be agreed as a total project budget, not a salary, and will reflect the scope and deliverables of the assignment.
 

There are no fixed weekly working hours. The consultant will have up to three months to complete the agreed deliverables and may determine how and when the work is undertaken within this timeframe (for example, delivering the work in a shorter period if preferred).
 

The role is not office-based. Meetings will take place as required with the Director of Programmes, either virtually or in person, to support progress and delivery.
 

About the Role

We are now seeking a Frontline Programme SOP Freelance Writer to join our Programmes Department on a temporary basis at this pivotal time for the organisation.
 

The successful candidate will be a highly skilled and sensitive Programme SOP Writer, responsible for developing clear, ethical, and trauma‑informed Standard Operating Procedures (SOPs) across our services, ensuring consistency, safeguarding, and best practice in service delivery.
 

This role is critical to ensuring safe, consistent, and high-quality support for survivors, while strengthening safeguarding, compliance, and operational excellence.

You will work closely with frontline staff, safeguarding leads, and leadership to document and improve processes across support services, ensuring all procedures reflect feminist principles and survivor-centred care.

Interview Process

Shortlisted applicants will be invited to an interview, conducted via MS Teams.

Stage one: MS Teams with the Director of Programmes and two other panel members.

The whole process from advertisement to appointment, may take up to 1 - 3 weeks.

Due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.

Our vision:
A world free from sexual violence, where survivors are believed, respected and supported.
 

Our mission:
To provide high‑quality, specialist support and to challenge the structures that enable sexual violence.
 

What You Will Do

• Map and document end-to-end processes across all four frontline support services (e.g., intake, risk assessment, case management, referrals, crisis response)
• Develop trauma-informed, survivor-centred SOPs that prioritise safety, dignity, and confidentiality
• Collaborate with frontline practitioners to capture real-world workflows and best practices
• Ensure SOPs align with safeguarding policies, legal requirements, and ethical standards (e.g., data protection, confidentiality, consent)
• Standardise documentation formats, language, and terminology across programmes
• Identify gaps, risks, and inconsistencies in current processes and recommend improvements
• Support the integration of feminist principles into operational procedures
• Produce practical guidance documents to support staff training and onboarding
• Create processes for regular reviews and updates of SOPs to reflect evolving best practice and legislation

About You

Person Specification - Essential

• Proven experience writing SOPs, operational manuals, or process documentation in sensitive service environments
• Strong understanding of trauma-informed practice and survivor-centred approaches
• Experience working with or within services supporting survivors of sexual violence, domestic abuse, or similar contexts
• Excellent written communication skills with the ability to handle sensitive subject matter appropriately
• Strong stakeholder engagement skills, particularly with frontline practitioners
• High attention to detail and ability to maintain confidentiality and ethical standards
   

Desirable

• Comprehensive, trauma-informed SOPs for all key programme areas
• Process maps and workflows for service delivery pathways
• SOP templates and documentation standards
• Recommendations for strengthening safeguarding, consistency, and service quality
   

What You Bring

• Commitment to feminist, survivor‑led practice
• Anti‑racist and anti‑discriminatory values
• Ability to work independently and collaboratively
• Commitment to learning, reflection and self‑care

Safeguarding and Safer Recruitment

Rape Crisis South London is committed to safeguarding survivors, children, young people and adults at risk. All staff have a shared responsibility for promoting safety and wellbeing.
 

This includes:

• Promoting the safety and wellbeing of service users
• Identifying and reporting safeguarding concerns
• Following organisational safeguarding policies and procedures
• Supporting a culture where everyone feels safe, respected and supported

Our safer recruitment processes include:

• Values‑based interviews
• Verification of identity, qualifications and employment history
• Reference checks
• DBS checks (enhanced or basic, depending on the role)

Safeguarding training and ongoing supervision

Equality, Feminism and Inclusion

RCSL is an equal opportunities employer. Our work is rooted in feminist principles that recognise sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
 

We particularly welcome applications from women who are under‑represented in roles within the Violence Against Women and Girls (VAWG), charity, social impact sector.
 

Intersectionality and Reasonable Adjustments

We recognise that experiences of sexual violence are shaped by intersecting factors including:
 

• Race and ethnicity
• Disability
• Sexuality and gender identity
• Socio‑economic background
• Immigration status
• Faith and culture

We are committed to removing barriers and creating an inclusive workplace.
 

Applicants are encouraged to tell us if they require reasonable adjustments during the recruitment process, such as:

• Alternative interview timings
• Additional time for written tasks
• Support relating to disability, neurodivergence or health needs

Learning and Development

As a charity undergoing growth and transformation, we welcome colleagues who are committed to ongoing learning and professional development. We provide induction, supervision, and development opportunities appropriate to the role.
 

The interview will explore experience and approach to:

• Safeguarding
• Equality, diversity and inclusion
• Feminist and trauma‑informed practice
• Role‑specific responsibilities
• Role‑specific assessment details 

Post holder will be required to undertake either Enhanced or Basic DBS
 

This post is open to women only and is a Genuine Occupational Requirement under Schedule 9, Paragraph 1 of the Equality Act 2010 (where applicable). 

How to Apply 

Please submit:  

• Your CV 
• A cover letter outlining your suitability for the role Applications should be sent in PDF format to (no more than a 1000 words)
• Closing date: until filled 
• Interview date(s): on a rolling basis

Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
 We encourage you to follow us on LinkedIn @rapecrisissouthlondon for future opportunities and updates.

AI in Job Applications

We understand that some candidates use AI tools when applying. While we welcome technology to support clear communication, your application should reflect your own skills, knowledge and experience.