Communications and policy officer jobs
Volunteer Lead
What is the opportunity
Balance is seeking a persuasive and values based role model to work with its leadership team and operational managers to build the volunteer offer across the charity and its services. This is a part time post based on 25 hours per week based at our offices in Kingston with additional flexibility for home working.
About your values and strengths
You are someone who strengths and values will align with the following attributes:
- Shows independence and can think on their feet to bring new ideas to the table
- See’s volunteers as valued contributors to support the visibility and inclusion of with learning disabilities in our communities.
- Is collegiate and outward facing in their working style.
- Sees problems as opportunities particularly in building you own knowledge and that of others you work with
What you can expect from us
A charity that works hard to put its people, those who it supports and those who provide its services at the heart of what we do. A charity that takes its mission and values seriously in developing its services, operational approach and commercial relationships That supports and encourages its staff to participate as partners in our development as a business, our outcomes and the delivery of our values.
You can also expect
A commitment to training and professional development to support internal progression in and beyond the charity. Inclusion in and a 3% employers contribution to the charity's pension scheme. Generous annual leave allowance of up to 25 days a year plus bank holidays and an additional day off for your birthday. Access to a range of discount schemes including Blue Light Card Access to the charity's employee assistance programme. Access to travel card loan, and bike to work scheme.
To Apply
Please follow the link to our recruitment site and ensure that you submit both a current CV and supporting statement that addresses the strengths and values set out in the person specification.
We are an inclusive employer
This charity employs and welcomes applications from backgrounds and communities that are widely representative of the SW London communities in which it works.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The client requests no contact from agencies or media sales.
Location: National with regular travel across the UK. (If London-based you will be required to attend the office 2 days per week)
Contract: Full Time, 12-month maternity cover
Salary: £61,926.68 – £71,274.10 per annum depending on experience. (Plus competitive pension)
Please note that this role will be closing on Monday 30 March 2026 at 9am.
A little bit about the role
The Business Development team is a recently established and growing team at Frontline. The team is responsible for delivering and developing high-quality leadership programmes, workforce development training, and commissioned projects that support practitioners and leaders across the children’s social care sector.
Reporting to the CEO, The head of business development will play a critical leadership role in driving Frontline’s growth, diversification, and long-term sustainability. You will lead the Business Development team, setting a clear strategic direction and ensuring it is delivered through our training offers, including programmes and commissioned work that support the workforce working with children at risk of harm.
You will oversee the organisation’s sales pipeline, ensuring we identify and secure opportunities that expand Frontline’s impact and generate sustainable income. This includes building strategic partnerships and ensuring our work is shaped by the evolving needs of the children’s social care sector, positioning Frontline as a trusted partner for workforce development and system improvement.
The role comprises of five core areas of responsibility:
- Setting strategic direction and driving growth
- Developing and managing strategic external relationships
- Overseeing programme and offer development
- Ensuring commercial performance and sustainability
- Leading and developing the business development team
Please review the job pack for full list of responsibilities.
This is a pivotal role for an ambitious leader who combines strategic insight, commercial acumen, and strong external relationships with a deep commitment to improving outcomes for children and strengthening the social work workforce.
A little bit about you
We’re looking for a senior leader who is passionate about improving outcomes for children and families, and who brings strong experience in strategic leadership, business development and stakeholder engagement.
You may come from a background in social work, education or a related field — or from a commercial or business development background where you’ve worked closely with public services or purpose-driven organisations. What matters most is your ability to navigate complex systems, build trusted relationships, and shape high-quality offers that respond to real need.
You’ll be a credible and confident communicator, with sound financial judgement and the ability to lead high-performing teams. A strong commitment to equity, inclusion and Frontline’s mission is essential.
We’re a fast-moving team, so we’re looking for someone who is organised, detail-focused, and able to use their initiative to make things happen. You’ll be someone who enjoys working collaboratively, building relationships across the organisation and externally, and is open to learning and adapting as the work evolves.
This is a role with real scope — both in terms of impact and how it’s shaped. There are significant opportunities for growth and for the right person to make the role their own.
If you’re excited by the opportunity to contribute to meaningful, lasting change for children and families, we’d love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
With so many people now using AI to apply for jobs, it is common for applications to be repetitive and nearly identical. There are tell-tale signs when AI has been used, the writing has the same structure, the same tone and the same language. Using AI to clarify your thoughts and sharpen your answers is one thing, but we strongly discourage you from using a tool to generate the substance of your answers. We want your application to demonstrate your skills, as well as show us your thought process, how you respond to problems, what you have learned from different experiences and how you communicate in your own voice. Please be reassured – we are not expecting perfection.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
As our new HR Officer, you’ll join a dedicated, ambitious and friendly team soon to be five strong. We may be small, but our aspirations are anything but and we challenge ourselves to deliver excellence in everything we do.
In this role, you’ll work closely with managers across the organisation, building trusted relationships and helping us manage our most important asset: our people. You’ll take on a broad portfolio from employee relations and policy development to payroll, recruitment support, and organisational development projects. And importantly, you’ll have real scope to innovate, influence improvements and challenge the status quo.
The RCR is a unique organisation: part membership body, part charity, and deeply connected to our community of members doctors across the UK who volunteer their time as Contributors. We’ve grown rapidly over the past five years, and with bold plans ahead, there’s never been a more exciting time to be part of our journey.
What you’ll be doing:
Operational HR Delivery
- Providing professional advice on HR policies, performance, grievance and disciplinary matters
- Keeping our HR systems and employee records accurate and up to date
- Designing and delivering key HR processes, including objective setting, pay letters and contract changes
- Managing the monthly payroll process accurately and confidently
- Supporting diversity & inclusion, wellbeing, learning and development initiatives
Partnering & Employee Relations
- Coaching and supporting managers across the business
- Supporting employee relations cases professionally and sensitively
- Building trusted relationships with teams to stay close to people priorities
Projects & Reporting
- Producing HR metrics and reports to help shape decision making
- Managing elements of our culture, change and organisational development projects
- Coordinating staff surveys and our Manager 360 Feedback programme
Recruitment & Onboarding
- Supporting the full recruitment cycle — adverts, screening, interviews and offers
- Ensuring new starters receive a warm, well-planned induction
What you’ll need:
- A confident HR practitioner with Level 3 CIPD (or equivalent experience)
- Skilled at advising managers and building strong professional relationships
- Analytical, detail-focused and comfortable working with both qualitative and quantitative data
- Ability to balance competing priorities and use your initiative
- A collaborative team player who takes pride in doing things well
- Passionate about great employee experience and committed to confidentiality, equality and continuous learning
With around 140 talented staff and an ever-evolving organisational landscape, we’re passionate about creating an exceptional place to work. Everything we do supports a clear purpose we’re proud of: to improve imaging and cancer care for all.
Why join us
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £45000-£49000 p.a DOE
Hours: 37.5 hours per week
Reports to: Senior Insight Manager
Direct reports: There is potential for line management responsibility for an Insight Officer to support their development, oversee elements of their work, and help to ensure high standards of research quality and delivery.
Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.
Extra Information: Open to conversation on hybrid, flexible and compressed working arrangements. The team works a minimum of two days a week from the office.
About the role:
At the Motability Foundation we fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to other charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.
This role will support the Senior Insight Manager in delivering policy research and insight as part of the new insight function. This role sits at the intersection of research and policy, ensuring that evidence is not only generated, but interpreted and mobilised effectively to inform forward-looking organisational positioning.
What you will be doing:
As Policy Research Manager, you’ll play a central role in building and mobilising the evidence needed to influence policy and public debate on mobility, disability and welfare reform. Working closely with colleagues across Insight, Policy and Public Affairs, you’ll help to ensure that the Foundation has a robust, timely and compelling evidence base to support advocacy, engagement with decision-makers, and external partnerships.
Key responsibilities will include:
- Developing clear and persuasive evidence narratives that demonstrate the social value and impact of the Foundation’s work, drawing on research, evaluation findings and wider policy evidence
- Scoping, developing and oversight of rapid evidence reviews and insight summaries to inform policy positions, responses to consultations and support external engagement
- Delivering forward-looking policy analyses using futures and foresight approaches (including horizon scanning and trend synthesis), assessing potential implications for disabled people and organisational positioning.
- Acting as the lead for policy-relevant research on welfare reform and related priority areas, synthesising internal and external evidence to inform organisational responses
- Supporting coordination with Motability Operations on shared policy and research priorities
- Supporting relationships with external partners including Disabled People’s Organisations (DPOs), think tanks and public research bodies, including representing the Foundation to contribute an evidence-informed perspective
- Supporting dissemination and engagement activity, including roundtables, briefings, thought pieces and events that help shape debate and explore innovative policy solutions
- Working collaboratively across the organisation to move our evidence and insight from reactive to proactive, strengthening our influence over time
Your experience:
You’re curious, motivated and motivated by public impact. You enjoy turning complex evidence into clear messages that resonate with different audiences, and you’re keen to see research used to influence real-world decisions. You understand what makes for good enough evidence to influence policy making.
You’re comfortable working across organisational boundaries and with external partners, and you bring energy, judgement and confidence to conversations about policy, evidence and social value.
You’re likely to thrive in this role if you:
- Enjoy synthesising research and data into compelling, accessible insight
- Are motivated by social purpose and improving outcomes for disabled people
- Have a strong interest in public policy
- Have a strong understanding of how evidence can be used to influence decision-making
- Are proactive, organised and able to respond quickly to emerging issues
- Are confident representing an organisation externally and contributing to policy discussions
- Like working collaboratively and building trusted relationships across teams and sectors
If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.
Requirements
We recognise that candidates may come from a range of backgrounds. We’re particularly interested in people with strong potential who are keen to develop their skills in a purpose-driven environment.
Must haves:
- Experience conducting or coordinating research, evidence reviews or analysis in a policy, public affairs, research or related setting
- Familiarity with government policy-making processes, consultations and/or parliamentary engagement
- Ability to synthesise complex information into clear, concise written outputs
- Understanding of how research and evidence can be packaged and used effectively to inform or influence public policy
- Experience working with or alongside external organisations such as think tanks, charities, DPOs, academic or public research bodies
- Strong written communication skills and confidence contributing to external briefings, reports or events
- A relevant degree or postgraduate qualification in a social science, public policy or related discipline, or equivalent work experience
Nice to haves:
- Experience working on disability, welfare, transport or social policy issues
- Experience supporting advocacy or public affairs activity using evidence
- Experience designing or managing rapid evidence reviews or insight products
- A recognised professional research qualification such as the MRS Advanced Certificate, or equivalent professional research training.
Benefits
Who are we?
We are building a future where all disabled people have the transport options to make the journeys they choose.
We fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.
Why choose us?
We want working for the Motability Foundation to be the best career move you’ve ever made. When you join the Motability Foundation you will join a group of people who are supportive, innovative and motivated to improve the lives of our beneficiaries.
We value everyone’s unique qualities and celebrate having a diverse, equitable and inclusive culture where everyone feels safe to be their authentic selves. This is embedded into our values, Collaborative, Respectful and Evolving.
We bring our people together through our People Forum, Equity, Diversity and Inclusion Forum, Social Squad and our Wellbeing Champions and our employee Spotlight Awards help us recognise the excellence and dedication of our staff.
We are proud to be recognised as Disability Confident Leader, have attained Platinum Level Award for Investors in People and are members of the Business Disability Forum.
A career with Motability Foundation can offer you so much more than earning potential, we pride ourselves in offering some fantastic benefits. Some of these include:
- 26 days annual leave, plus the option to buy/ sell up to five days.
- One wellbeing day for extra flexibility.
- Pension scheme - Up to 20%, including a 10% non-contributory contribution and matched contributions up to 5%.
- Life Assurance of four times your salary.
- Private healthcare through BUPA for you and your family, along with a Medicash Health Plan.
- Employee assistance programme: GP appointments, eye tests, flu vaccinations, sick pay and free gym and yoga sessions.
- Enhanced Parental Leave, including Adoption Pay.
- Free parking, EV charge points and a minibus service to/from the town centre and train station.
- Fresh fruit, breakfast snacks, and a Dress for Your Day dress code.
- Learning and development opportunities to help you grow.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, and we aim to be an employer of choice for candidates with disabilities.
As a Disability Confident Leader, we have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential. We want to ensure everyone has the opportunity to perform their best when interviewing and when working with us, so if you require any reasonable adjustments that would make you more comfortable, please let us know so that we can do our best to support you.
To help us create an inclusive workplace we are committed to offering to interview every disabled applicant who meets the minimum criteria for the job. Some of our roles attract a high volume of applications and in some circumstances, we may need to limit the number of interviews offered to disabled and non-disabled candidates. re
We are building a future where all disabled people have the transport options to make the journeys they choose.
The client requests no contact from agencies or media sales.
Policy and Advocacy Officer (Accountability)
Contract Type: Employee (100%) The contract will be managed by a third party (the EOR: Remote) that will act as the legal employer, handling payroll and compliance, while specifying the applicable British employment conditions
Contract Duration: Fixed term, 3 years.
Team: Policy, Advocacy and Accountability
Reporting to: Policy and Advocacy Manager
Start Date: May 2026
Location: London, UK (n.b. applicants must have the existing right to work in the UK)
About the NCD Alliance
The NCD Alliance (NCDA) is a registered non-governmental organization (NGO) based in Geneva, Switzerland, dedicated to supporting a world free from preventable suffering, disability and death caused by noncommunicable diseases (NCDs). Founded in 2009, NCDA brings together a unique network of over 400 members in more than 60 countries into a respected, united and credible global civil society movement. The movement is unified by the cross-cutting nature of common risk factors including unhealthy diets, tobacco and alcohol use, air pollution and physical inactivity, and the system solutions for chronic NCDs such as cancer, cardiovascular disease, chronic lung disease, diabetes, mental health and neurological disorders.
NCDA is at the forefront of elevating NCDs onto the global health and development agenda through strategic relations with the World Health Organization, United Nations (UN), and governments, with staff around the world, including Geneva, London, and New York City. Our network includes global and national NGOs, scientific and professional associations, academic and research institutions, private sector entities and dedicated individuals.
NCDA’s activities aim to influence policy, raise awareness of NCDs, broker knowledge and good practice to prevent and treat NCDs. NCDA supports capacity development of NCD civil society organizations and alliances, mobilizing a network of 75 national and regional NCD alliances around the world. Our achievements to date include supporting the adoption of landmark political commitments on NCDs – including from the UN High Level Meetings (HLMs) on NCDs in 2011, 2014 and 2018, the global 2025 NCD targets, NCD-related targets in the Sustainable Development Goals and the declaration of the UN HLM on Universal Health Coverage (UHC) in 2019 and 2023. Please find more information about NCDA on our website.
About the role
NCDA is seeking a motivated Policy and Advocacy Officer to support the delivery of a multi-year project focused on advancing national and regional implementation of global noncommunicable disease (NCD) commitments, and to coordinate PAA’s input into global accountability processes, and regional advocacy programs and global campaigns, with a particular focus on government relations and accountability.
The Policy Advocacy and Accountability team (PAA) is looking for a Policy and Advocacy Officer to play a key role in delivering integrated planning across these programs, and key elements of these plans, as outlined:
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Tracking NCD Accountability processes and coordinating PAA’s policy development and engagement
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Support PAA’s tracking and engagement with the WHO process for the extension of the NCD Global Monitoring Framework (GMF).
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Assist in drafting materials, including consultation submissions, policy briefs, and advocacy tool content, to provide information to policymakers and partners.
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Support global accountability policy development, coordinating network feedback, and liaising across the PAA unit for detailed advocacy content and inputs in specific impact areas.
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Regional advocacy and implementation support
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Coordinate PAA priorities and input into the Advocacy Institute’s Regional Programme to help Regional Alliances hold governments accountable for UN High-Level Meeting (HLM) commitments.
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Support Advocacy Institute (AI) regional alliance engagement in global advocacy campaigns with a specific focus on global accountability policy development and advocacy, the 3rd NCD Financing Dialogue (Manila, September 2026), and UHC accountability processes (e.g. UHC-ACT), and the build-up to the UN HLM on UHC.
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Support regional strategy development, including the utilization of existing PAA content and the creation and delivery of advocacy and accountability tools for priority topics.
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Coordinate policy inputs from PAA for Capacity Development-led activities, primarily the regional alliance convenings and NCDA’s Global Forum in 2028.
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Coordinate PAA contributions to Advocacy Institute Alliances’ engagement with WHO Regional Committee Meetings (RCMs).
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Government Relations and Systems Coordination
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Liaise with the Capacity Development (CD) team to improve systems and coordination for government contacts and intel sharing, particularly in countries with AI national and regional alliances.
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Identify opportunities to showcase national and regional NCD policy successes on the global stage.
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Support cross-unit improvements in planning and managing government relations between the PAA unit as well as capitals and regional intergovernmental bodies corresponding with AI grantees.
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Maintain and update systems for tracking interactions with partners, policymakers, and other stakeholders.
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Support the planning and delivery of key events in the run-up to the Global Week for Action Campaign (GW4A).
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Support planning, development, and delivery of a strong campaign during the GW4A.
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Work closely with the Comms and GW4A team on campaign deliverables in the lead up to the GW4A, to be held mid-September (date TBC) on the theme of Leadership and policy implementation.
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Support the transition of campaign focus from HLM4 toward UHC HLM-related calls in 2027.
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Operational and logistical support
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Support unit and organizational operations, as requested
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Contribute to team processes, including note-taking, planning, and reporting
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Collaborating with relevant Operations and PAA team members to deliver in-person and virtual events.
Experience and skills:
Essential
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University degree in public policy, international affairs, or health-related subject with a minimum of 2 years of relevant job or internship experience.
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Experience supporting advocacy campaigns for non-profit organizations.
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Knowledge of global health and the WHO.
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Strong organizational skills with the ability to manage competing priorities and meet deadlines.
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Excellent writing and oral communication skills in English, with the ability to draft reports, briefs, and presentations.
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Strong interest in global public health.
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Capacity to work independently and collaboratively across time zones in an international and multicultural environment
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Strong interpersonal and verbal communication skills.
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Sound knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
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Availability for some international travel.
Desirable
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Additional work experience directly related to engaging in national or regional advocacy
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Policy research skills and experience.
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Knowledge of UN processes and regional health governance.
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Ability to work in additional UN languages.
Terms of Employment
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Start date: May 2026
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Applicants must have the right to work in the UK. We regret that we cannot support visa applications.
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Diversity and inclusion are central to the way we work at NCDA. We are committed to cultivating a fair and healthy environment where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles.
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We work to ensure that our recruitment processes are as inclusive as possible to everyone. If accommodation is needed to make the application process more accessible to you, please let us know.
NCD Alliance values
Our work is underpinned by values which align with well-established principles of global health and sustainable development:
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People-centered
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Collaboration
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Equity, diversity and inclusion
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Accountability
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Independence
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Excellence and results driven
Your application should include, in one PDF:
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A cover letter (one page maximum) outlining how you meet the required experience and competencies, confirmation of your right to work in the UK, and when you would be available for employment.
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Your resume/curriculum vitae (two pages maximum).
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One relevant writing sample (five pages maximum).
Please note that we will not consider incomplete applications.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Help shape the future of co‑production in Wales. Join us in turning local learning into national change.
We’re looking for a Programme Coordinator to support our structured strategic involvement support with public services, produce high‑quality case studies and learning outputs, and help us influence national conversations on co‑production. This role sits at the heart of our evolving programme, connecting local insights to the wider policy landscape and supporting better co-production and involvement practice across Wales.
You will help gather and communicate learning from our local work with Public Services Boards (PSBs) and other partners, contributing to a clear, national picture of how co‑production is working in practice. You will work closely with the Programme Manager, associate consultants and local contacts to support project delivery, events, and sharing learning outputs.
Contract type: Fixed term (until 31 August 2027)
Hours: 30 hours per week, flexible working patterns
Salary: £30,000 per annum pro rata (£24,324 per annum actual), plus work from home allowance of £26 per month
Annual Leave: 25 days per annum pro rata (20 days actual), plus 8 statutory Bank Holidays and a 2-week office closure at Christmas
Location: Remote, with travel for meetings across Wales (Wales-based applicant preferred)
Brief person specification
Knowledge and experience
Experience of coordinating projects or programmes involving multiple partners.
Experience of writing clear and engaging content (e.g. blogs, case studies, articles, reports).
Experience of organising online and/or in‑person events.
Experience using digital tools for communication, coordination and collaboration (e.g. Google Suite, WordPress, social media, CRM/contact lists).
Skills and attributes
Strong written and oral communication skills in English.
Strong organisational skills, including the ability to prioritise effectively and manage several concurrent tasks.
Able to interpret information, identify learning and present it clearly.
Ability to build and maintain trusting, professional relationships with a wide range of partners.
Attention to detail in written materials, data handling and resource preparation.
General
Commitment to co‑production, involvement and social justice.
Comfortable working independently, drawing on your own initiative.
Curiosity, empathy and a willingness to learn from others.
Able to work well as part of a team and to work on a range of collaborative projects to advance the work of the network.
Recruitment pack, including full role description and person specification, is available when clicking "Apply Now" below.
As part of your cover letter, please submit a statement addressing the full criteria as listed in the recruitment pack.
For a fairer and more sustainable Wales where everyone has a voice that is heard.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Southall Community Alliance is a charity working in Southall that is looking to recruit
an experienced, part-time Human Rights Outreach Officer to oversee an exciting
new 2.5 year project we are delivering to build understanding of human rights issues
and law.
The person we are looking for will be well organised, motivated and aware of the
nuanced issues affecting diverse and disadvantaged communities. Their duties
include arranging training, workshops and outreach visits to create awareness of
human rights legislation and the practical impacts in areas with large, transient
communities.
The Outreach Worker will act as primary contact for the project and policy work and
ensure good working relationships with a range of key contacts including policy and
programmes partners.
This post is funded by The Baring Foundation.
To bring together voluntary and community groups, businesses and local residents in Southall to address the social, cultural, religious & local needs.


Shape public policy. Safeguard professional standards. Lead a profession towards the statutory recognition it deserves.
Not every Chief Executive role involves influencing government, protecting professional standards and occasionally resolving a registrant query before the end of the day.
After seven years, Mike Orlov is retiring as Chief Executive and Registrar of the National Register of Public Service Interpreters. The Board is now seeking a successor who can continue strengthening the organisation and raising the profile and importance of professional interpreters working across public services.
NRPSI is the independent voluntary regulator and national register for public service interpreters in the United Kingdom. It sets professional standards, upholds accountability and provides assurance to public sector organisations, including the Ministry of Justice, the Metropolitan Police and NHS bodies, in settings where interpreters are relied upon in critical situations.
In these environments, clear communication is essential. When it fails, the consequences can affect legal outcomes, safeguarding decisions and, in some situations, lives.
The organisation is entering an important moment in its development. The House of Lords Public Services Committee’s 2025 report on interpreting services in the courts has brought renewed national attention to the role that professional interpreters play across justice, policing and healthcare. At the same time, NRPSI continues to advance the longer-term ambition of statutory regulation and protection of title for Registered Public Service Interpreters.
As Victor Olowe, Chair of NRPSI, puts it: “This is an important moment for NRPSI and for the wider profession, particularly following the House of Lords 2025 report and the government’s commitment to address some of its key recommendations.”
As Chief Executive and Registrar, you’ll engage with senior stakeholders across government and public services while leading a specialist, long-standing team responsible for the day-to-day operation of the Register and the standards that underpin it.
Drawing on your experience, you’ll help shape the organisation’s next stage of development and strengthen the role NRPSI plays in safeguarding the public through professional interpreting standards.
The Role
Stepping into this role, you’ll be accountable to the Board for the governance, strategic direction and operational leadership of the organisation.
This is a hands-on leadership role, working closely with the Chair and Board to shape the organisation’s strategy and priorities, while ensuring the Register continues to operate with credibility, integrity and independence.
You’ll have direct responsibility for the integrity of the Register itself. This includes oversight of registration, renewals, complaints and disciplinary processes, as well as responsibility for ensuring the organisation’s Code of Professional Conduct and regulatory framework remain robust and fit for purpose.
With your experience, moving between strategic and operational ground will come naturally to you. One week you may be engaging with senior civil servants or government departments about the importance of professional interpreting standards. The next you may be reviewing operational processes, supporting your team in the delivery of the Register’s core functions or ensuring the organisation’s financial position remains sustainable.
Your team works mainly remotely and are all long-standing, dedicated and experienced, responsible for the day-to-day operation of the Register. Working in a remote-first environment, continuing a culture of collaboration, accountability and professional development while ensuring the organisation continues to deliver high standards of service is high on the list of priorities.
Externally, you’ll act as the senior voice of NRPSI. What does this mean in reality? Engaging with stakeholders across justice, policing, healthcare and central government, representing the organisation’s perspective clearly and authoritatively. This could include contributing to sector discussions, building relationships with policymakers and making the case for why professional interpreting standards matter to public safety and effective public services, or posting on LinkedIn and social channels, giving updates or hosting town halls for registrants.
The role also sees you supporting the organisation’s longer-term ambition of achieving statutory regulation and protection of title for Registered Public Service Interpreters, a goal that will genuinely benefit from the right leader’s credibility and persistence.
Financial sustainability also sits within your remit. NRPSI is funded through registration fees paid by interpreters, and you’ll oversee the organisation’s finances while ensuring resources are used effectively to deliver its strategic priorities. Alongside this, you’ll maintain oversight of operational systems and processes, identifying opportunities to improve resilience, efficiency and the effective use of digital tools.
The Person
This is a role that calls for someone who has operated at senior or director level within a charity, not-for-profit organisation, professional body, regulatory organisation, membership association or comparable public service environment.
Someone who understands the responsibilities that come with leading an organisation whose work centres on professional standards, governance and public protection, and who brings the credibility, judgement and experience required to engage effectively with a diverse group of stakeholders including government departments, public sector organisations, registrants and sector partners.
A collaborative, trust-based leadership style will be just as important: someone equally comfortable exercising independent judgement as they are balancing strategic thinking with practical delivery in a specialist organisation where both are needed in equal measure.
You’ll bring most of the following:
- Senior leadership experience at director level or above within a charity, professional body, membership organisation, regulatory body or public service environment
- Experience influencing government policy or engaging with commissioners of public spending
- Experience developing or improving regulatory, registration or accreditation processes
- The ability to represent an organisation clearly and confidently in public, including engaging with senior civil servants, sector stakeholders and the media
- Financial literacy and experience overseeing organisational budgets and sustainability
- Experience developing and delivering strategy and operational plans
- Confidence using digital systems, data and communication platforms to support organisational priorities
- Understanding of, or experience in, a registrar or equivalent function within a professional, regulatory or standards body, including accountability for the integrity of registration processes and criteria
Desirable
- Familiarity with public affairs, policy engagement or advocacy work would be advantageous, as would exposure to justice, policing, healthcare or public service environments.
- Experience navigating politically sensitive or contested professional environments, including managing public criticism, would also be beneficial.
- A second language would be welcomed.
- Above all, you’ll share a commitment to the public interest and the role professional interpreting plays in ensuring fair access to justice and public services.
A full candidate pack providing further information about the organisation accompanies this ad.
Key Information
NRPSI is working with Michelle Paoloni, Director at House Recruitment, on this appointment.
To apply, please submit a current CV and a supporting statement of no more than two pages outlining your relevant experience, where you saw the role advertised and what has prompted you to apply.
- Applications close at 5pm on Friday 10 April 2026.
- Discovery conversations with House Recruitment will take place on a rolling basis.
- Final interviews will be held in person in London on Wednesday 29 April 2026.
Equality, Diversity and Inclusion
NRPSI is committed to promoting equality, diversity and inclusion. We welcome applications from individuals from all backgrounds and are committed to ensuring a fair and inclusive recruitment process.
You will be building great relationships with our Corporate members and involving them with the work of the trust and inspiring them to support our range of inspiring projects. You will use your networking skills at events to proactively find new corporate supporters, and retain our existing supporters by running corporate events on our nature reserves across the county. You will further develop our corporate volunteering offering, working closely with our land management team, creating great days out for our supporters’ employees that they’ll recommend to their colleagues.
You will be an active member of the Fundraising team, sharing skills and ideas at regular meetings. The role will require extensive travel throughout the county, visiting networking events and arranging relationships between corporates and our wildlife projects, such as the Rye Harbour Discovery Centre. You will have a creative and innovative approach to the role, working on new ways to secure support from businesses from across the county. You will enjoy getting involved in fundraising events that include that whole fundraising department to create new income streams for the trust.
We exist so that future generations can experience the joy and well-being that comes from connecting with nature in Sussex
The client requests no contact from agencies or media sales.
Our vision is of a society where everyone has the opportunity to live a rewarding and fulfilled life.
Are you our next Chief Executive?
- Are you passionate about addressing issues around poverty and inequality?
- Do you have the experience and skills needed to lead this innovative place-based funder?
- Are you a creative thinker who thrives on working collaboratively and collegiately?
If so, then you might be the right person to lead Cripplegate Foundation and Islington Giving.
About Cripplegate Foundation and Islington Giving
Established over 500 years ago, Cripplegate Foundation has become a pioneering, place-based grantmaking foundation with a reputation for innovation and making a difference. It created Islington Giving, which was the first scheme of its kind, to work with residents and a coalition of funders, businesses and voluntary organisations to create better solutions to the challenges of poverty and inequality. We make grants of over £2 million a year and we have become a major influencer in the grant-giving sector, achieving significant progress, such as:
- Raising over £12 million since 2010.
- Partnering with Islington Council to promote community development and support residents
- Developing innovative and participatory grant programmes
- Pushing forward with ambitious Diversity, Equity and Inclusion (DEI) goals
It’s an exciting (and challenging) time to join us!
Given the challenges in Islington (and beyond), the next few years promise to be pivotal in shaping our future and there are many opportunities for the new Chief Executive to make a difference, including:
- Leading on considerations around the changing political landscape
- Working creatively and innovatively to explore the strategy for the coming years
- Building on our programme of Social Impact Investing and ethical Investing
- Leading a passionate, professional and committed team
About the role and person
The new Chief Executive could be someone with senior management experience who is ready to lead an organisation for the first time, or they may already have experience of being a Chief Executive.
Whatever your background you will need to demonstrate, amongst other things:
- Experience of leading and managing in a collaborative and collegiate style
- Skill at creating and delivering cross-sector partnerships
- An entrepreneurial style and a record of income generation
- A deep understanding of the issues arising in inner city areas, gained through lived and/or professional experience
- A pioneering, creative and innovative style and a commitment to DEI
If you feel you fit the role and are motivated by our work then we’d be excited to hear from you. Please find out more by looking at the Candidate Information Pack.
Our vision is of a society where everyone can live a rewarding and fulfilled life, free from poverty and inequality.
Sahir has been on an incredible journey over the past four years. We have grown, strengthened our services and deepened our roots in the communities we serve. We are proud of what has been achieved and excited about what comes next.
Our CEO is stepping on to their next chapter, and we are taking the time to recruit the right permanent leader for what comes next at Sahir. In the meantime, we are looking for an Interim Chief Executive to help keep things steady, support the team and maintain the momentum we have built.
We are looking for someone who leads with empathy and compassion, works in partnership and brings the confidence and drive to support the organisation through a period of change.
About Us
Sahir is the oldest continuously operating LGBTQ+ charity in the Liverpool City Region. We are dedicated to fostering a brighter, healthier future for our communities.
We provide practical and emotional support, camaraderie and connection to:
· LGBTQ+ people
· People living with or affected by HIV
We actively confront injustice, combat discrimination and address inequalities. Through advocacy, partnerships and service delivery, we work to create a fairer and more equitable society for the people we serve. Our work is insight led and co-developed with our communities.
About the Role
This is a key interim leadership role focused on stability, continuity and care for Sahir during a period of transition.
The Interim Chief Executive will work closely with the Board, staff and partners to ensure Sahir continues to deliver safe, effective and person-centred services, maintains strong relationships and remains financially and operationally secure.
The role is not about changing direction. It is about protecting what has been built, supporting the team and helping Sahir move confidently towards the appointment of its next permanent CEO.
What We Are Looking For
We are seeking a senior leader who brings:
· Significant leadership experience in the voluntary, community, health, social care or equalities sector.
· Experience working with a Board of Trustees and supporting good governance.
· Strong financial oversight and organisational management experience.
· A calm, steady and values led leadership style.
· The ability to lead people well through transition and uncertainty.
· Strong relationship building skills and a partnership approach.
· Knowledge of issues affecting LGBTQ+ communities, people living with HIV and people seeking asylum is highly desirable.
What It Is Like to Work at Sahir
We want people to enjoy working at Sahir and to feel supported, valued and able to thrive. As a health and wellbeing charity, we place strong emphasis on staff wellbeing, reflective practice and work life balance.
We offer a friendly, inclusive and supportive working environment built on trust, openness and shared purpose.
Equality, Inclusion and Accessibility
Sahir is committed to equality, diversity and inclusion. We welcome applications from all suitably qualified candidates regardless of race, ethnicity, gender identity, disability, religion or belief, sexual orientation or age.
Lived experience is valued at Sahir, but it is not a requirement. We are interested in people who share our values and want to contribute positively to our communities.
You do not need to meet every requirement listed to apply. If you feel aligned with our values and excited by the role, we encourage you to apply.
We are happy to discuss reasonable adjustments at any stage of the recruitment process.
Sahir stands as the oldest LGBTQ+ charity in the Liverpool City Region. We’re also a proud support organisation for people living with HIV.
The client requests no contact from agencies or media sales.
The role
The Training Officer champions TLC’s values by creating learning experiences that are inclusive, empowering, and rooted in respect for the diverse communities the organisation serves. They design and deliver training that not only builds skills but nurtures confidence, wellbeing, and a culture of continuous growth. With a commitment to quality and integrity, they ensure all programmes are accessible, evidence‑informed, and aligned with organisational priorities. Their work strengthens staff development, supports meaningful partnerships, and contributes to sustainable impact through thoughtful collaboration and responsible use of resources. By engaging openly with colleagues, partners, and the wider community, the Training Officer helps elevate TLC’s mission and promotes learning as a powerful tool for positive change.
Key Responsibilities:
1. Training and Development
- Collaborate with Learning and Development Lead and Practice Team to ensure training programs are inclusive, accessible, and responsive to the needs of diverse communities.
- Use adult learning principles to design and deliver creative, innovative, and bespoke training solutions aligned with local demand, strategic priorities, and funding requirements.
- Will deliver training through online learning systems, including learning management systems (LMS), virtual training tools, and e-learning platforms.
- Develop and apply robust quality assurance and evaluation processes for all training activities. Collect feedback, analyse outcomes, and implement improvements where required.
- Deliver both internal and external training sessions across TLC subject areas.
- Coordinate and facilitate job specific inductions for new starters, ensuring all staff receive ongoing professional development in line with the TLC training plan.
- Apply coaching and training expertise to support internal staff development and wellbeing.
- Work alongside Learning and Development Lead and Practice Teams to manage the online learning system, maintaining accurate and up to date records of mandatory and CPD training.
- Identify, design, and implement appropriate training programs in collaboration with internal stakeholders and external training providers.
- Partner with the Head of Practice and Safeguarding, as well as the Marketing Team, to ensure clear and effective communication around all internal and external training programs.
2. Income Generation
- Support the Learning and Development Lead to collaborate with TLC’s Development Team to identify and apply for funding opportunities to expand and enhance training services.
- Following successful funding applications, plan, deliver, and monitor training programs in line with funding agreements and outcomes.
3. Quality Assurance
- Support the Head of Practice and Safeguarding, and the Learning and Development Lead, in maintaining high quality standards and compliance with accreditation frameworks.
- Contribute to achieving and maintaining accredited quality awards through ongoing monitoring, review, and implementation of quality action plans.
- Work with the Operations Team to collect and analyse customer feedback and reviews, using insights to support continuous improvement, funding applications, and marketing initiatives.
- Support the Learning and Development Lead in ensuring all policies, procedures, and training materials are in place to support staff, volunteers, and placements, including induction and ongoing learning.
4. Partnership and Community Engagement
- Represent TLC at partnership meetings and events to promote training and development services.
- Support the Marketing and Communications Team in promoting services, sharing information, and engaging the local community through social media and other communication channels.
- Actively contribute to raising the profile of TLC through collaboration, partnership working, and effective promotion of training opportunities.
General
Partake in evening and weekend work as required. Support the designated safeguarding lead to ensure all staff, volunteers, trustees and students at TLC understand that safeguarding is everyone's responsibility. Ensure adherence to policies mandatory training, reporting concerns, and compliance to protect children and adults at risk.
About us
This is a pivotal time for TLC: Talk Listen Change and we are looking for enthusiastic, experienced, engaged and highly motivated people to join our rapidly expanding team.
We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.
We want you to feel empowered to bring your best to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.
We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us.
This post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Our Aims
The Urban Partnership Group (UPG) is a community and regeneration organization situated in West London offering a wide range of activities at its bases at the Masbro Centre, Edward Woods Community Centre, Masbro Brook Green, and Flora Gardens Family Centre projects managed include those for older people, youth, children center services, volunteering and community champions. Through these projects UPG hopes to enhance the health, wealth and well-being of the centers’ users.
Role
To be responsible for the day-to-day provision of an efficient, welcoming and professional reception and administrative/business support service to the Masbro Community Centre.
The applicant will be the first person a visitor, client or customer meets or speaks to face to face or on the phone. The applicant will need to have a good rapport with people and make them feel welcome and at ease. UPG deliver a range different activities a week with a footfall of over 500 people a week.
Supporting providers and users of the Community Centre.
Duties and Responsibilities
-
As the receptionist and administrator, ensuring all users and visitors are dealt with promptly, professionally and courteously.
- Provide a warm, supportive and nurturing front-of-house presence, building positive relationships with service users, tenants, volunteers and partners.
- Develop and maintain effective clerical and administrative systems in line with UPG policies and procedures, reviewing and improving systems where necessary.
- Carry out general administrative duties including (but not limited to):
- Managing incoming and outgoing post
- Responding to written and verbal enquiries
- Coordinating bookings for workshops and classes
- Processing invoices and supporting basic financial record-keeping
- Assisting with room and hall hire bookings and issuing hire agreements
- Attending and minuting meetings as required
- Undertaking follow-up actions where necessary
- Assist with the reporting and monitoring of repair and maintenance issues and liaise with contractors where appropriate, escalating concerns to the Centre Manager / CEO.
- Support the scheduling of events, activities and services, including providing accurate information and assisting with room set-up and clear-down when required.
- Maintain clear and accurate records of Centre usage, including visitor logs, attendance registers and staff whereabouts for emergency purposes.
- Work collaboratively with reception and administrative colleagues across all UPG sites to ensure consistent systems, shared best practice and coordinated cover arrangements where required.
- Develop and maintain links with borough-wide support services to ensure effective signposting for residents and organisations.
- Undertake student enrolment, inductions, DBS checks and other relevant compliance procedures for volunteers, staff and external groups, ensuring records are securely maintained.
- Support the promotion and publicity of the Centre, including updating noticeboards, digital displays, website content and social media platforms in collaboration with the Family Services and Performance Manager and colleagues at other sites.
- Assist in gathering data and basic monitoring information required for reports to funders and stakeholders.
- Support room inspections and ensure spaces are prepared to a high standard before and after use.
- Promote a culture of inclusion, respect and community cohesion, demonstrating empathy and sensitivity when supporting individuals from diverse backgrounds.
- Work at all times in accordance with UPG policies, particularly regarding equal opportunities, safeguarding, health and safety, risk assessments and confidentiality.
- Assist with fire drills, emergency procedures, risk assessments and compliance monitoring.
- Demonstrate commitment to equality, diversity and inclusion in all aspects of work.
- Provide occasional administrative support to senior management, including diary coordination and document preparation where required.
- Undertake any other duties as directed by the CEO or Line Manager that contribute to achieving UPG’s aims and objectives.
Please see the attached Person Specification.
Chief Executive Officer (CEO)
Salary: £45,068 to £51,242 (Negotiable)
37 hours per week – Flexible throughout the week, including some evenings and weekends
We are seeking to appoint a Chief Executive Officer with a proven commitment to survivor-led practice, outstanding organisational leadership capability, and relevant therapeutic competence, to provide strategic and inspirational leadership for the organisation’s future.
Leeds Survivor Led Crisis Service (LSLCS) exists to provide compassionate, person-centred, trauma-informed crisis support to people across Leeds and West Yorkshire. Founded in 1999 by individuals with lived experience of mental health crisis, the organisation has grown to deliver a range of services for adults, children and young people while remaining rooted in survivor leadership and empowerment. LSLCS has a long history of innovation and excellence; receiving multiple national awards.
The CEO holds overarching responsibility for the current service provisions, with the support of operational directors and service managers. LSLCS challenges and shapes current practices; aligned with the needs of those accessing crisis services, with a strong emphasis on gaining and reviewing service user and team feedback to inform decision-making. The CEO must be able to review feedback openly, regularly and with genuine curiosity in shaping the future of the organisation.
The CEO provides strategic leadership to ensure that LSLCS continues to deliver high-quality, values-led crisis services. Working closely with the Board of Trustees, the CEO ensures the organisation operates in alignment with its survivor-led ethos, trauma-informed principles, and person-centred philosophy. The post-holder champions the mission of LSLCS, strengthens its culture, and maintains the organisation’s reputation as a trusted and innovative provider of crisis support.
The CEO must ensure that the organisation’s governance is compliant with Charity Commission requirements, contractual obligations and all other relevant legislation and guidance, and works closely with the Operations Director (Central Services) to ensure the organisation’s financial sustainability and the appropriate, responsible use of its resources.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
The Merchant Taylors’ Company dates from 1327, when it was formed as a social and religious organisation for tailors and linen-armourers dedicated to St John the Baptist. Today, it is a flourishing Livery Company whose members are dedicated to education, fraternity, and philanthropy.
Members play active roles in philanthropy through volunteering their time, skills, and donations to empower charities local to the Company's key areas of work and support through governance and volunteering opportunities a number of affiliated schools across the United Kingdom as well as to exceptional individual students.
Fraternity and community are rooted in the Company’s ancient beginnings, when members worked together in order to take care of one another in poor health, old age and through unstable economic times.
About Merchant Taylors’ Boones Charity (MTBC)
MTBC is a charitable arm of the Merchant Taylors’ Company, with a vision to be a long term provider of high quality almshouses in the Borough of Lewisham that improves lives across the generations.
Almshouse dwellings for ‘low needs’ young people affected by homeless – this Youth Almshouses project is at the business planning phase, with the accommodation due to open in a few years’ time. The current proposal is that MTBC will build the accommodation and an experienced Partner Charity will manage it under a lease.
Independent living almshouse flats for people aged 57+ in financial need: Christopher Boone’s Court - MTBC has 34 flats in this luxurious new development, leased from One Housing Group. The remaining flats are owned by One Housing Group’s private tenants in the same age range.
About the role
Reports to: The Head of Philanthropy
Direct reports: None
Places of work: The Hall (Bank, London), Christopher Boone’s Court (South London).
Travel: Some travel may be required within Greater London in connection with various aspects of the role. Occasional travel may be required within the UK, primarily in connection with the Youth Almshouses project.
Key collaborative relationships within Merchant Taylors’: Youth Almshouses Project Group, Company Surveyor, Membership and Communications Team, Finance Team
Overview of role:
The postholder leads the development of policy on issues such as independent living and financial subsidy to make a positive difference to the lives of older people in financial hardship at our site in Lewisham. The postholder manages operations at that site, with an emphasis on efficient systems.
The postholder is part of the small team responsible for developing our project to house young people, being versatile about the tasks they undertake to bring this complex and exciting project to fruition.
The postholder is the lead staff member reporting to the Housing and Care Committee on the resident-related issues in our provision of almshouse accommodation. The post holder leads on fulfilling MTBC’s obligations to regulatory bodies such as the Charity Commission and Regulator of Social Housing.
Responsibilities and Duties
Youth Almshouses project: planning phase
[This phase has already started. There is a separate section of this Job Description relating to once construction has finished, estimated to be 2028]
Contributes to all aspects of the planning phase of the Youth Almshouses project and building relationships with key third parties. Non-exhaustive examples of milestones due in this phase for the project team to which this role belongs are:
o Agreeing appropriate business model and site design with the Partner Charity
o Conclusive professional advice on all aspects
o Concluding legal agreements with the Partner Charity
o Any regulatory issues concluded
o Planning permission granted
o Publicity
o Contracts in place with all parties relevant to construction
Management of the charity
- Presents information to assist decision-making, for example written reports and analysis of financial data for the trustees
- Manages MTBC’s affairs at Christopher Boone’s Court
Finance, Legal and Governance
- Leads on all financial matters affecting our residents at Christopher Boone’s Court.
- Completes annual returns to regulatory bodies
- Contributes to business continuity plan, review of relevant policies, preparation of MTBC’s annual report and accounts, budgeting cycle and monitoring performance against budget.
- Ensures that MTBC is up to date in complying with regulatory regimes of the Charity Commission, Regulator of Social Housing, the Housing Ombudsman and any other relevant regulatory bodies.
Data Protection
Promotes a ‘data protection by design’ approach to ensure that MTBC is compliant with data protection principles.
Policy, Development and Improvement
- Leads policy development on independent living, financial subsidy of residents, and any other relevant policy issues relating to residents of Christopher Boone’s Court or the planned youth accommodation.
- Keeps up to date with regulatory changes and best practice learning relevant to almshouse charities which are Registered Providers of Social Housing
- Drives forward change to reflect that learning, for the benefit of MTBC.
- Seeks appropriate specialist advice.
Information Technology and Residents
Encourages and develops the use and availability of technology to make residents at Christopher Boone’s Court confident with accessing online services.
Communications
Writes communications about MTBC and its activities for a wide variety of stakeholders.
Property Management
Arranges any repairs/maintenance at Christopher Boone’s Court which are MTBC’s responsibility.
Monitors whether One Housing Group and MTBC’s tenant at Archbishop Coggan House are carrying out all tests required by statute or lease obligations. Reports non-compliance and any unsatisfactory test results to the Company Surveyor’s team.
Assists the Company Surveyor’s team in arrangements for long term planned maintenance at the Youth Almshouses.
MTBC residents at Christopher Boone’s Court
- Leads strategy and implements all communications, arrangements and process to ensure MTBC’s almshouse flats are occupied
- Establishes an efficient system for monitoring residents’ ability to live independently
- Leads on operating all policies relating to residents’ behaviour (eg Anti-Social Behaviour)
- Drives forward and resolves ‘pastoral’ cases with a proportionate approach
- Assists in dealing with safeguarding cases in accordance with protocols
- Leads on ending individual residents’ rights to live at Christopher Boone’s Court, through the appropriate internal and court processes, including instructing lawyers.
- Ensures that an ARC concessionary TV licence is in force for MTBC residents at Christopher Boone’s Court.
- Organises traditional annual events involving the Merchant Taylors’ Company.
Relationships with third parties
Christopher Boone’s Court:
- Ensures that One Housing Group and any other relationship partners meet agreed performance levels/contractual responsibilities to MTBC.
- Works proactively with One Housing Group to promote a cohesive, empowered community of residents at Christopher Boone’s Court, ensuring as far as reasonably possible that there is a common and consistent approach to MTBC and non-MTBC residents, and common opportunities for them.
Youth Almshouses after construction has finished (est. 2028):
- Acts as the key point of contact between the Partner Charity managing the accommodation, Merchant Taylors’ and its Client Project Manager, leading on operational issues.
- Notifies all construction latent defects to MTBC’s Client Project Manager.
- Leads on the Partner Charity’s performance level against the lease and service agreement.
- Assists as required in procuring periodic renewal and/or re-negotiation of lease and service agreement between MTBC and the Partner Charity, or a new lease and agreement with a replacement Partner Charity
Essential (skills, experience, qualifications)
- Educated to degree level
- Interest in economic/social policy issues relevant to the types of people eligible to live at the proposed youth almshouses and Christopher Boone’s Court.
- Able to take responsibility while maintaining good communication and accountability
- Proactive with a problem-solving aptitude
- A fast learner who’s able to interpret complex information
- Good commercial awareness and financial understanding
- Excellent communication skills and interpersonal skills
- Always reviewing and looking at ways to improve existing processes
- Good IT skills
Desirable
CIH Level 4 Certificate in Housing
HOW TO APPLY:
Please submit your CV and cover letter.
Please don’t use generative AI.
Your cover letter should explain why you think you are a good fit for this role.
Please submit your CV and cover letter.
Please don’t use generative AI.
Your cover letter should explain why you think you are a good fit for this role.
The client requests no contact from agencies or media sales.


