Communications and reporting officer jobs

About Bristol Avon Rivers Trust

Bristol Avon Rivers Trust is an independent environmental charity dedicated to restoring and protecting the rivers of the Bristol Avon catchment for people and wildlife.

We work across urban and rural landscapes to deliver practical river restoration, natural flood management, climate resilience, biodiversity recovery and community engagement projects at a catchment scale. Our work ranges from removing barriers to fish migration and restoring river habitat, through to supporting regenerative farming, creating wetlands and woodlands, and engaging communities in citizen science and environmental action.

As the Trust continues to grow in scale, ambition and complexity, we are seeking an experienced and highly organised Head of Operations to help strengthen our organisational systems, support our team and enable the effective delivery of our strategic vision.

Location
Hybrid working – with regular attendance across BART offices, project sites and meetings within the Bristol Avon catchment.

Reports to
Chief Executive Officer

Hours
Full-time (37.5 hours per week)
Flexible working arrangements considered.

Purpose of the Role

The Head of Operations will play a central leadership role within Bristol Avon Rivers Trust, ensuring the organisation operates safely, effectively, efficiently and sustainably as it continues to grow.

This is a strategic and hands-on operational role overseeing organisational systems, support governance, HR, compliance, health & safety, programme management support and internal operations.

Working closely with the CEO and Senior Leadership Team, the postholder will help manage the organisations systems and culture needed to support high-quality delivery across a growing environmental charity.

The role will suit someone who thrives in dynamic organisations, enjoys problem solving and optimising systems, understanding and making sense of complexity, and is motivated by supporting teams to deliver meaningful impact and achieving the organisations goals.

Key Responsibilities

Organisational Leadership & Operations

• Lead and oversee day-to-day organisational operations across the Trust
• Develop and improve internal systems, processes and operational procedures
• Support organisational planning and delivery against BART’s strategic objectives
• Work closely with the CEO and senior managers to support organisational growth and resilience
• Contribute to organisational decision-making and leadership culture

People & HR Management

• Oversee HR systems, policies and procedures
• Support recruitment, onboarding and staff development processes
• Help foster a positive, inclusive and high-performing workplace culture
• Support managers with operational people-management matters
• Coordinate staff wellbeing and professional development initiatives

Governance & Compliance

• Ensure compliance with charity, company and employment regulations
• Support the CEO with governance processes, trustee reporting and organisational policies
• Oversee organisational risk management systems
• Ensure appropriate insurance, contracts and compliance frameworks are in place
• Lead on operational health & safety systems and organisational compliance

Organisational Systems

• Support organisational budgeting and financial monitoring alongside the finance and Senior Leadership team
• Oversee operational procurement and contract management systems
• Support implementation and optimisation of organisational systems, including Customer Relationship Management (CRM) and IT systems including cyber security
• Improve internal reporting and programme coordination systems

Programme & Delivery Support

• Support operational coordination across BART programmes and projects
• Help ensure teams are appropriately resourced and supported
• Improve organisational project management systems and workflows
• Support efficient collaboration across delivery teams
• Contribute to organisational development opportunities and partnerships

Person Specification

Essential Experience & Skills

• Significant experience in operational management, organisational leadership or business management
• Experience developing and improving organisational systems and processes
• Strong understanding of governance, compliance and organisational risk management
• Experience supporting HR and people-management processes
• Excellent organisational and project management skills
• Strong interpersonal and communication skills
• Ability to work strategically while also being comfortable with operational detail
• Experience managing competing priorities in a fast-paced environment
• Proficient in Microsoft Office and organisational software systems

Desirable Experience

• Experience working within the environmental, charity or public sector
• Knowledge of charity governance and funding environments
• Experience supporting organisational growth and change management
• Familiarity with CRM systems and operational databases
• Understanding of health & safety systems within field-based organisations

Who We’re Looking For

We are looking for someone who:

• Is highly organised, proactive and solutions-focused
• Enjoys enabling others to succeed
• Can balance strategic thinking with practical delivery
• Is calm and adaptable in a growing organisation
• Has strong emotional intelligence and leadership skills
• Wants to help a small organisation grow and deliver its goal of restoring rivers, landscapes and communities

Why Join BART?

This is an exciting opportunity to help shape the future of one of the UK’s growing rivers trusts at a pivotal stage in its development.

You’ll join a passionate and ambitious team delivering meaningful environmental change across the Bristol Avon catchment, while helping build the organisational foundations needed for long-term impact.

Benefits

• 25 days annual leave plus bank holidays and Christmas close
• Flexible and hybrid working
• 9% Employer pension contribution
• Professional development and training opportunities
• Employee wellbeing support
• Opportunity to shape a growing organisation with real environmental impact

Equality, Diversity & Inclusion

Bristol Avon Rivers Trust is committed to building an inclusive and diverse workplace where everyone feels valued, respected and supported.

We actively welcome applications from people of all backgrounds and communities, particularly those underrepresented within the environmental sector.

Fundraising Manager

Organisation: The Outrunners Charity

Job Description

• Job title: Fundraising Manager

• Location: Hackney Bridge, Queen Elizabeth Olympic Park, London (a canalside public destination less than five minutes from Hackney Wick station) 

• Salary: £36,700-£40,000 FTE depending on experience, pro rata to £22,000-£24,000 

• Hours: 0.6 FTE (3 days/21 hours per week). Office hours are 10am - 6pm with occasional evenings and weekends. Flexible working opportunities are available. 

Who are The Outrunners?

The Outrunners are a running and movement charity based in Hackney, on a mission to empower young people through movement. Backed by an incredible crew of volunteers and partner brands like Nike and Moju, we help young people in East London to build confidence, wellbeing, health and leadership skills.

We deliver free, fun, sociable, youth‑led running and movement sessions for 8–18 year olds every week - during term time and holidays. But we’re about more than just running. We create space for young people to explore creativity and culture, go on exciting trips, access wraparound wellbeing support, and develop the skills and opportunities they need to shape the futures they want.

Over the past five years, we’ve supported thousands of young people and helped push greater diversity within the running world.

We like to do things differently - taking young people out of their everyday environments and into exciting new spaces, opening doors to opportunities they might not otherwise have access to. If that sounds like something you want to be part of… read on.

Our achievements

We’re a small charity but we pack a mighty punch. Our income has grown year-on-year since we became a charity 6 years ago -  allowing us to expand our core team and move into office premises large enough to incorporate a Youth Hub. Last year we worked with over 1,150 young people through our school and communities programs, and this year we’re looking to expand our work even further!

To give you a sense of the kinds of work that we do, over the last year we have:

• Hosted a free Girls’ Festival for 100+ ethnically diverse young girls, allowing them to try running sessions, creative classes and yoga experiences in a safe and empowering environment.

• Hosted free training academies for ethnically diverse women and young people aged 16-21 to train for their very first half or full marathons! We offered physical, emotional and logistical support throughout their training journey and cheered on every single one of them as they ran either the Hackney Half or the London Marathon under the Outrunners name. Since programme launch, we have worked with over 250 people in our Academies.

• Took diverse groups of young people to races and events, such as Hackney School run and Black to the Trails. 

• Offered personalised mentoring to several of our young people who were struggling with school or life.

• Expanded the career horizons of young people by offering them a free work experience opportunity with our partner brands.

 

What do we want?

We are seeking an experienced fundraiser for a strategic and hands-on role who loves working in a small, ambitious charity and wants to help shape the next stage of growth at The Outrunners (current annual income circa £350k).

Reporting to the CEO, you will lead on income generation, with a primary focus on trusts and foundations, while growing a more diverse and sustainable income mix through corporate partnerships, community fundraising and individual giving.

You will translate the lived experiences, energy and impact of our young people and programmes into compelling funding propositions. You’ll support the CEO to build genuine, long‑term relationships with funders and partners who believe in movement, equity and opportunity for young people - and who want to be part of something fresh, joyful and youth‑led.

 

Does this sound like you?

• A driven, experienced fundraiser who enjoys leading income growth in a small, ambitious charity and taking real ownership of results.

• A strategic thinker who is also hands‑on – happy managing pipelines, writing bids and following up relationships day‑to‑day.

• Someone who can translate impact, lived experience and data into clear, compelling cases for support.

• A confident relationship‑builder who can engage, influence and inspire funders, partners and supporters.

• Resilient and adaptable, comfortable balancing multiple income streams, deadlines and priorities.

• Values‑led and trustworthy, with a strong sense of integrity, accountability and ethical fundraising practice.

• Motivated by social impact and excited to fundraise for a youth‑led organisation rooted in movement, equity and opportunity.

• Happy to occasionally work evenings or weekends for events, funder cultivation or partner activity.

Experience and skills we’re looking for

• 5+ years’ experience in fundraising, ideally within a small or growing charity.

• Proven success securing income from trusts and foundations, including prospect research, high‑quality bid writing and effective funder stewardship.

• Strong understanding of what drives successful grant applications, from alignment and evidence to storytelling and relationships.

• Experience developing or contributing to diversified income streams, such as corporate partnerships, community fundraising or individual giving.

• Ability to manage income pipelines and use systems/CRMs to track fundraising activity and performance.

• Sound understanding of fundraising regulation and best practice.

• Confident relationship‑builder with experience engaging funders, partners or senior stakeholders.

• Strong storytelling and written communication skills, with the ability to combine impact data, lived experience and insight into compelling cases for support.

• Excellent organisation and time‑management skills, with the ability to juggle multiple deadlines and priorities.

• Collaborative and positive team player, comfortable working in a small, fast‑moving organisation.

• Strong commitment to equality, diversity and inclusion, with confidence working across diverse communities.

• Desirable:

  • Experience fundraising for youth, wellbeing, sport or community‑based organisations.

  • Experience working with or supporting programmes for girls and young women.

Key Responsibilities:

1. Fundraising Strategy & Income Growth (with Chief Executive)

• Develop and deliver a fundraising strategy aligned with The Outrunners’ strategic goals and values.

• Grow and diversify income streams, with a focus on increasing unrestricted and sustainable income.

• Create and manage an annual fundraising workplan to deliver agreed income targets.

• Work closely with the Chief Executive on pipeline management, forecasting and income planning.

• Regularly review progress, learn from outcomes and adapt approaches as needed.

2. Trusts & Foundations (Primary Income Lead)

• Lead and manage a pipeline of trust and foundation applications, from prospect research to reporting.

• Research, cultivate and secure grants aligned to The Outrunners’ youth‑led movement work.

• Write high‑quality, compelling funding applications and reports.

• Work closely with youth programme staff to gather outcomes, case studies and impact data.

• Build strong, professional relationships with funders through excellent stewardship.

• Develop approaches that encourage funder renewal, uplift and long‑term support.

3. Corporate Partnerships (Growth area)

• Support the development of relationships with values‑aligned corporate partners and brands.

• Identify opportunities for corporate grants, sponsorship, employee fundraising, volunteering and matched funding.

• Shape clear and inspiring partnership pitches with cases for support that connect partner goals with youth wellbeing, movement and equity.

• Work with colleagues to ensure corporate partnerships are meaningful, well‑supported and mutually beneficial.

4. Community & Individual Giving (Growth area)

• Support the growth of The Outrunners’ individual giving base, including regular and mid‑level donors, working with CEO and Admin Lead.

• Develop donor stewardship approaches that support repeat and long‑term giving.

• Explore opportunities with local communities, supporter networks and high‑net‑worth individuals.

5. Impact, Systems & Compliance

• Work with our Admin Lead to maintain accurate records across fundraising and income tracking systems (CRM).

• Contribute fundraising content across our website, donor platforms and communications channels, working closely with Marketing & Comms.

• Support the creation of impact reports and case studies that reflect young people’s lived experience ethically and sensitively.

• Ensure compliance with fundraising regulation and best practice.

• Stay informed about sector trends and test new tools or approaches appropriate for a small charity.

What’s in it for you?

• Opportunity to make a meaningful difference in the lives of young people.

• Supportive and inclusive working environment.

• Professional development and training opportunities.

• 30 holiday days + all bank holidays (pro-rata)

• Self-development days 

• Work-related travel reimbursement 

• Learning and development opportunities to fit your aspirations, including with some of our partner businesses

• Working alongside aspirational brands 

We strongly encourage people from underrepresented groups to apply for this role. The successful applicant will need to be subject to a background enhanced disclosure check by the Disclosure and Barring Services (DBS) before any appointment can be confirmed.

If you would like to apply for this role please share a copy of your CV and a covering letter explaining why you would like the role and how you meet the requirements listed in the job description. The covering letter should be no longer than two A4 pages.

If we feel you meet our requirements, we will contact you for an interview. Due to the high volume of applications, if you are not contacted within 14 days of submitting your application, on this occasion you have been unsuccessful. We will keep your details on file for any other suitable vacancies.

Please submit your CV and covering letter by Sunday 28th June 11.59pm.

Strategic IT  Lead- Shape Technology Strategy, Innovation and Digital Future 

Location:

​

Hybrid (2 days in Office) Leatherhead, Surrey 

Salary:

£Competitive per annum plus benefits 

Hours:

​

Part time, 22.5 hours 

Contract:

Permanent 

​

​

A New Opportunity to Shape SeeAbility's Digital Future

SeeAbility is looking for an exceptional Strategic IT Lead to shape our digital, technology, and data strategy at a pivotal time in our growth. This is a senior leadership role with real influence and visibility. Reporting to the Finance Director, you will help define how technology drives our mission and improves outcomes for the people we support.
Do you want to use technology to make a real difference in people’s lives?

Leading Strategy, Innovation and Digital Transformation 

You will lead SeeAbility’s organisation‑wide approach to digital, data, and technology. Your work will ensure our systems and tools are modern, secure, and ready for the future.

You will be responsible for:

• Leading the development of our IT and digital strategy
• Overseeing major system changes and digital upgrades
• Driving the adoption of AI and intelligent tools
• Strengthening data governance and data quality
• Enhancing digital services across the organisation
• Building a secure, resilient, future‑ready technology environment

You will partner closely with:

• The Strategic IT team, who you will lead and develop
• The Head of Technical IT, ensuring alignment across all technology functions
• Colleagues across operations, finance, and service delivery
• The Senior Leadership Team, advising on risk, transformation, and long‑term digital priorities

Are you confident influencing senior leaders and shaping strategy at the highest level?

A Role for Visionary, People-Focused Leader

You are a forward‑thinking technology leader who brings clarity, energy, and strategic insight. You combine technical understanding with strong people and communication skills.

You bring experience in:

• Leading organisation‑wide digital and IT strategies
• Managing data, infrastructure, and major technology platforms
• Modernising systems and improving digital capability
• Delivering secure environments and mitigating technology risk
• Driving digital transformation in medium‑to‑large organisations
• Working in charity, social care, or not‑for‑profit settings (desirable)

You excel at:

• Translating complex technical topics into clear business decisions
• Building strong relationships across teams and departments
• Leading high‑performing, collaborative teams
• Balancing long‑term vision with operational realities
• Making decisions with good judgement and strategic awareness

Do you thrive in environments where technology has the power to create social impact?

What You Will Bring:

We’re looking for someone who is:

• Strategic, adaptable, and future‑focused
• Confident at senior levels, with strong influencing skills
• Motivated by purpose‑driven work
• Skilled at both strategy and hands‑on problem‑solving
• Committed to creating modern, user‑centred digital experiences
• Passionate about using technology to empower people and communities

Are you ready to lead meaningful change and shape a more digital, connected SeeAbility?

Why This Role Matters

This is a rare opportunity to lead an ambitious digital journey with:

• Real autonomy
• Senior visibility
• Strategic influence
• A strong mandate for change
• The chance to create lasting impact for people and communities

If you want to lead our digital future — and help build a modern, resilient, user‑centred technology environment — we would love to hear from you.

Why Join Us as a Stategic IT Lead?

We don’t just offer jobs — we build careers and celebrate people.

Your Development & Appreciation

• Annual Excellence Awards – we celebrate your impact
• Long Service Awards – recognition every 5 years
• Development Discussions – your growth matters
• Leadership Development Academy – take your next step

Your Work-Life Balance

• 33 days holiday (pro-rata) (incl. bank holidays), rising to 41 days with long service
• Life events leave – time off when it matters most
• Organisational Sick Pay – 2 weeks after 6 months, up to 12 weeks over 3 years
• Buy or sell annual leave
• Enhanced Family-Friendly Pay + Paid Fertility Leave
• Carers Leave

Your Money Goes Further

• £500 monthly bonus draw – two lucky winners every month
• Blue Light Card + retail discounts & cashback
• Access to Tickets for Good
• Pay reviews + competitive rates
• Pension scheme with tools to plan your future
• Paid DBS & renewals
• Season ticket loans
• Advance Pay & Savings via Stream

Your Wellbeing Counts

• Cycle to Work scheme
• Life assurance – 2x annual salary
• 24/7 Employee Assistance Programme
• Free eye tests
• Discounted gym membership
• In-house Wellbeing Coach

Safeguarding and Promoting Welfare

SeeAbility is committed to safeguarding and promoting the welfare of the people we support. We expect all staff to uphold this commitment and have a strong understanding of their roles and responsibilities in safeguarding. 

Safer Recruitment

As part of our safer recruitment procedures, we require the following checks for all successful applicants:

• A criminal background check through the Disclosure and Barring Service (where appropriate).
• Documentary evidence to confirm your identity, current address, and the right to work in the UK.
• Health Declaration to ensure that you are medically suitable for the role you have been offered. 
• References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults. 

These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.

Diversity

SeeAbility is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all identities, including those from underrepresented groups and those who have a disability or neurodivergent condition. We are please to confirm that we are a Disability Confident Employer.

We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated, and their opinion valued. We are happy to offer any reasonable adjustments to the recruitment process or the role itself to ensure a fair and equitable experience for all candidates.

In exceptional circumstances, the exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.​

Location: UK – Open to remote arrangement (Only candidates who are eligible to work legally without work visa sponsorship in the UK will be considered.)

Contract Type: Part-time (0.5 FTE / 20 hours per week), Permanent contract

Hiring Salary: GBP 46,474 per annum (before taxes, to be pro-rated to 0.5 FTE)

Target Start Date: As soon as possible

Application Closing Date: 8 July 2026 23:59 BST

This job advert is for an existing vacancy.

About Right To Play:

For more than 25 years, Right To Play has been protecting, educating, and empowering millions of children each year to rise above adversity through the power of play.

We offer programs in 13 countries across Africa, Asia, the Middle East and North America, reaching millions of children each year in some of the most difficult places on earth, helping them to stay in school and learn, overcome prejudice, heal from trauma, and develop the skills they need to thrive. We do this by harnessing play, one of the most fundamental forces in a child's life, to teach children the critical skills they need to dismantle barriers and embrace opportunities, in learning and in life.

This work is supported by our two global offices in Toronto, Canada and London, UK; and seven National Offices in North America and Europe.

Right To Play UK is a charity registered in England and Wales and in Scotland that works in partnership with Right To Play International to raise funds and awareness across the UK and Ireland.

Benefits Highlights:

• Connect and collaborate with a global team who are passionate about protecting, educating and empowering children and youth using the power of play!
• Culture premised on our Culture Code (accept everyone, make things happen, display courage, demonstrate care, and be playful)
• Flexible work arrangements
• 25 days annual leave plus bank holidays per year (to be pro-rated for part-time employees)
• Competitive benefits such as Income Protection and Life Assurance
• Learning opportunities and 5 learning and development (L&D) days per year (to be pro-rated for part-time employees)
• More information on what we offer is available on our website.

Application Method:

Apply with your resume and cover letter in English via the application link.

Right To Play provides equal employment opportunities to employees regardless of their gender, race, religion, age, disability, sexual orientation or marital status. We strongly encourage groups who have been historically disadvantaged with respect to employment to apply for positions at Right To Play.

As part of our selection process, final candidates will be required to complete security checks and Vulnerable Sector Check or equivalent criminal record check as a condition of the offer. More details about our recruitment process are available here. Safeguarding information is available here.

As part of our recruitment and selection process, Right To Play uses Artificial Intelligence (AI) - assisted tools to support the assessment of candidates or applications. This may include but not limited to generating and editing of job adverts, assessment and interview questions, scheduling, translation, transcription, note taking, etc. Our Applicant Tracking System (ATS), VidCruiter, also use AI-powered ChatBot to answer candidates' enquiries. These tools are used only to assist human reviewers in evaluation and do not make selection or screening decisions. All hiring decisions are made by human reviewers. All AI-assisted processes comply with applicable privacy and data protection regulations, including GDPR and PIPEDA. For more information, please refer to RTP AI Policy and our Best Practice: Use of AI in Recruitment.

We value and promote a culture of diversity, equity, inclusion, and belonging. We are committed to providing accommodations to candidates with disabilities during the recruitment and selection process, and thereafter. Please reach out to the People & Culture team by email. All information provided will be treated as confidential and used only to provide an accessible candidate experience.

Job Description:

Job Title:  Finance and Operations Manager

Grade: 7

Reports to: Executive Director, UK and Global Strategic Initiatives

Reports Technically to Director, Finance HQ

Location: UK (open to remote arrangement)

Direct Reports: NA

Department: Finance

 

1- Purpose:

The Finance and Operations Manager ensures the effective financial, administrative, and operational functioning of Right To Play UK and support the establishment of Right To Play Ireland by overseeing accurate financial records, coordinating people and legal processes, and continuously improving business systems and practices to support and enable successful fundraising outcomes.

2- Accountability & Responsibilities:

Finance (90%)

• Lead financial management, compliance, budgeting and reporting for Right To Play UK and Right To Play Ireland by ensuring accurate and timely recording of all expenses and revenue connected with the operation of the offices
•  Ensure revenue is appropriately captured and coded and reconciled with bank.
• Oversee liquidity/cashflow, procurement, payroll, audits, tax reporting, and external financial relationships
• Deliver reliable management and statutory reports to leadership, Boards, HQ, and authorities.
• Lead for staff payroll and benefits, HRIS data accuracy, payroll coordination, contracts, insurance and benefits administration, and employee records to ensure compliance, efficiency, and strong organisational support
• Supporting global finance in finance related initiatives, as needed
• Where applicable, ensure compliance on all governance requirements

Operations (10%)

• Direct office operations, administration, IT, and legal coordination by establishing efficient administrative processes, managing office infrastructure and IT security, coordinating vendors and service providers, monitoring licenses and compliance requirements, and supporting organisational risk management and legal obligations.

Perform other duties as assigned.

3-Scope (geographical and/or functional), Impact and Autonomy

The incumbent operates with significant autonomy, holding delegated authority over financial management, systems, and office operations, including safeguarding all funds received, and preparing supplier invoices for payment. They operate with high trust and independence and is expected to safeguard assets and ensure full statutory, fiscal, and HR data compliance.

4-Leadership and Staff management

The role exercises functional and collaborative leadership with no direct reports, providing guidance and influence across Right To Play UK and Right To Play Ireland. Leadership is demonstrated through setting standards and supporting teams to work effectively within organizational policies and financial controls, by providing authoritative guidance to the offices on financial policies, internal controls, and risk management; escalating material risks and recommending mitigation actions to the Executive Director and HQ Finance. The incumbent is expected to operate effectively in a low segregation environment due to small staff size by implementing and monitoring compensating controls (spot checks, reviews with Executive Director, exception reporting) to maintain strong control integrity.

5- Information requirement for decision-making

The incumbent requires secure access to accurate financial, donor, and operational data - primarily through the MCRM and ERP systems - which is already identified and readily available and applies established analysis and reporting methods as a super-user to interpret information, ensure compliance, protect confidential constituent records, and support informed financial and operational decision-making.

6- Innovation and Improvements

The incumbent is expected to drive process improvements and functional innovations within the offices—data integrity, financial tracking, and internal collaboration—while supporting others to implement these changes, with major or high-risk innovations subject to approval by the Executive Director.

7- Relationships & Communications: Internal / External:

The incumbent maintains key internal relationships with all team members, doner services team and HQ colleagues in MCRM, Finance, and People & Culture, and external relationships with Board members, and event partners, using effective communication and donor stewardship to support organizational objectives and ensure smooth operations.  The incumbent stewards Right To Play UK and Right To Play Ireland’s fiduciary obligations and is the primary authorized liaison with banks, landlords, insurance and payroll providers, external auditors, tax advisors, and legal counsel.

8- Expertise (Certifications / Education, Professional Experience/Language)

• Post-secondary diploma or undergraduate degree in accounting, business administration, Finance, or other related fields.
• Professional Accounting Designation preferred
• 5 years of progressive finance experience, including audit coordination, statutory filings, and external advisor management
• Adaptable with the aptitude to work well under pressure, and manage multiple competing and/or changing priorities
• Experience in navigating accounting, banking and payroll platforms
• A team player who is collaborative and innovative
• Excellent organizational skills; systematic in follow-through of tasks; diligent, with strong attention to detail
• Results-oriented with a willingness to learn and take initiative
• Demonstrates professionalism and integrity, with strong judgement skills and ability to exercise discretion and maintain confidentiality of sensitive information
• General knowledge of fundraising practices, procedures and standards preferred
• Fluency in oral and written English

9- Core Competences

• Collaboration: Demonstrates strong teamwork by effectively partnering with internal teams and external stakeholders to achieve shared objectives.
• Growth Mindset: Actively seeks opportunities to improve processes, learn new systems, and implement innovative solutions.
• Resilience: Maintains focus and effectiveness under pressure, managing multiple priorities and challenges with composure.
• Professionalism: Upholds high ethical standards, confidentiality, and accuracy in all financial, operational, and stakeholder interactions.
• Management and Interpersonal Skills: Guides and influences colleagues through expertise, clear communication, and support, despite having no direct reports.

10- Additional Information

Ability to work irregular hours depending on event and external meeting schedule. Occasional travel for attending internal and external meetings and supporting events.

CALM (Campaign Against Living Miserably) is a growing organisation on a mission to save lives. We have just launched an ambitious five-year strategy, alongside a bespoke Behaviour Change/Engagement Framework and a new Measurement System designed to help us understand and demonstrate the impact we are having. Data is at the heart of how we will get there.

The Opportunity

This is a newly created, senior contract role at an exciting inflection point for CALM. We are building the analytics foundations that will underpin our long-term growth and impact.
 

You will help us embed our new Behaviour Change Framework and Measurement System into practice. And also help strengthen the organisation’s analytics maturity, ensuring our Azure data warehouse and Power BI reporting capabilities are fully utilised and embedded into decision-making.

This is a senior role, but it is also highly hands-on. We are a small organisation and are looking for someone who is equally comfortable shaping strategy, building frameworks, improving infrastructure, and directly delivering analytical work.

Key Responsibilities

Embedding Our Behaviour Change Framework & Measurement System

• Help us put our newly launched Behaviour Change Framework and Measurement System into practice across the organisation

• Support the setting of baselines and targets for our five-year OKRs, and define the year-to-year milestones that will track our progress

• Audit the data we already hold, identify the gaps, and develop new data collection methods where needed

• Design how we report, review, and evaluate against the framework

• Create practical guidelines and clear rules for using the framework and associated survey questions

Building Our Analytics Infrastructure

• Take ownership of our Microsoft Azure Data Warehouse and Power BI environment, and drive meaningful adoption across the organisation

• Build and mature our data pipelines so that all key data sits in one place and is reliable, consistent, and usable

• Oversee the development of scalable data models, reporting structures and analytics processes that provide clear actions

• Deliver high-quality, actionable dashboards, KPIs, and reporting frameworks that support decision-making at every level

• Work with external data engineering consultancies where appropriate to accelerate delivery

Setting Us Up for Long-Term Success

• Establish the data and analytics foundations that will support CALM's growth and scale 

• Create sustainable processes, documentation and ways of working that ensure capability and knowledge remain embedded beyond the life of the role

• Develop a practical forward-looking plan for data and analytics at CALM

• Champion data literacy across the organisation, building confidence and capability in the teams around you

Leading & Collaborating

• Lead and manage our Data Analyst, who will report directly into this role.

• Work closely and collaboratively with our Senior Insight Manager to ensure strong alignment between our Insight and Analytics functions

• Engage confidently with senior stakeholders including the CEO, COO and Senior Leadership

Experience

Essential

• Proven experience in a senior data or analytics role, with hands-on delivery experience

• Good understanding of data warehousing, data modelling and analytics best practices

• Strong technical skills across data modelling, SQL, Power BI and modern data platforms

• Experience working with cloud-based data platforms (ideally Microsoft Azure)

• Practical experience building and maturing analytics capabilities in a growing organisation

• Experience developing reporting frameworks, KPIs and performance measurement approaches

• Knowledge of web analytics tools such as GA4 and CRMs e.g. Salesforce

• Strong written and verbal communication skills

• A highly organised and structured approach, with strong attention to documentation and process design

• A collaborative working style and the ability to build strong relationships across a small, mission-driven team

• Experience managing and mentoring junior analysts

• A hands-on, pragmatic mindset with the ability to prioritise effectively and focus on impact

Desirable

• Previous data engineering experience

• Management of AI/ML workflows and predictive analytics projects

• Experience working within a charity, non-profit, or mission-led organisation

 

Why work for us?

Reports to: Director of Data and Innovation (Seun Akindele)

Contract: 12month FTC

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.

Salary: per annum 

A work environment that values creativity, personal growth and collaboration.

Applications will close on Friday 26th June and are reviewed on a rolling basis; we encourage interested candidates to apply early.

About us:

We're the Campaign Against Living Miserably (CALM) - a suicide prevention charity fighting to reduce the devastating impact of suicide in the UK.

We run a life-saving helpline for anyone affected by suicide or suicidal thoughts, and our website has loads of tools and resources packed with practical advice.

We also run vital campaigns to increase awareness, smash stereotypes, and change the culture around mental health and suicide.

We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk, both offline and online. We recognise that harm can occur in physical, digital, and virtual environments, and we take our safeguarding responsibilities seriously across all areas of our work.

Do you consider yourself to be a volunteer programme professional that understands and is knowledgeable enough in volunteering best practice to teach others?  Are you able to demonstrate leadership experience?
An opportunity is available to join a well-established large London focused community charity.  You will be leading two officers as the Volunteer Manager, supporting and developing volunteering across a city borough to strengthen communities.

The role:

As Volunteer Manager, you will lead the training and capacity building of organisations to build volunteer management best practice in their operations and work with partners to align services.  Oversee your project team, including division of responsibilities and tasks. Support the Programme Manager to manage client / funder relationships, including meeting attendance where required, collating impact data and drafting funder reports.  Manage project budgets and financial reporting.

Essential criteria

• Knowledgeable in volunteering best practice
• Experience coordinating or managing a volunteer programme
• Track record in onboarding and training volunteers
• Strong team leadership coordination and person management skills
• Natural relationship builder and excellent communication ability

Salary:  £33,000 - £35,000
Contract: Fixed term, likely to extend
 
Closing date:  4th June
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
 
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Prospectus is delighted to be supporting our client with the recruitment of a Grant Programmes Manager.

The organisation is a charitable foundation that brings together local donors with voluntary and community organisations to enable positive, sustainable change across Surrey. Through strategic grant-making, research, and long-term partnerships, the organisation supports initiatives that address local needs and help communities to thrive.

This role is available on a permanent basis and can be either full-time or part-time. The salary range is £29,000–£40,000 FTE, depending on experience. This is a role with flexible working arrangements, all staff attend the Woking office on Mondays and with the option to work remotely on other days.

As the Grant Programmes Manager, you will report to the Deputy Director of Grants & Programmes and play a key role in designing, delivering, and evaluating targeted funding programmes such as our Heritage for All, Clearer Care and Mental Health scale Up Fund Programmes. You will work closely with colleagues across Grants, Programmes, Development, and Communications teams to steward donor relationships and ensure that their funding reaches the communities where it will have the greatest impact.

You will manage the end‑to‑end delivery of funding programmes. You will engage with voluntary and community organisations, public sector partners, and donors to shape programme design and share learning. You may also be required to line manage a Grants Officer or Administrator providing support on programme delivery.

To be successful in this role, you will be a proactive and highly organised individual with experience managing the full lifecycle of grant or funding programmes. You will have strong project management skills, excellent attention to detail, confidence interpreting complex information and communicating this to a range of audiences.

You will bring a friendly, professional approach and the ability to build rapport with a wide range of stakeholders, from grassroots community groups to donors and trustees. You will be comfortable managing competing priorities and working both independently and as part of a small, collaborative team. You will have strong digital skills and experience using Microsoft Office.

Experience working in the charity or voluntary sector is desirable. Additional desirable experience includes, familiarity with CRM systems, experience working with communities within Surrey, and an interest in supportive grant‑making practices such as IVAR principles of open and transparent grant-making.

How To Apply
To apply, please submit your CV in Word format in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact George Cook at Prospectus.
 

Harris Hill are delighted to be partnering with a great charity to recruit the Business Development Manager to help drive forward the charity mission at a crucial time, as they adapt to a changing funding landscape and build sustainable income for the future.

 About the Role

Reporting directly to the Chief Executive, you will play a key leadership role within the organisation. You’ll be responsible for developing and delivering income generation strategies, building strong partnerships, and ensuring long-term financial sustainability.

This is a hands on and varied role where you will:

• Lead and grow diverse income streams including grants, corporate partnerships, and community fundraising
• Develop compelling funding proposals and manage a strong pipeline of opportunities
• Build and maintain relationships with funders, donors, and stakeholders
• Oversee flagship fundraising events and support third-party fundraisers
• Line manage charity shop managers and nurture a network of volunteers
• Contribute to strategic planning and organisational development
• Represent the charity externally with confidence and professionalism

About You

We are looking for a proactive, organised and motivated individual who can think strategically while delivering practical results.

You will bring:

• Proven experience in fundraising, business development, or a similar role
• Strong track record in securing funding (grants, trusts, corporate, or individual giving)
• Excellent communication and relationship-building skills
• Experience managing events, campaigns, and stakeholder relationships
• Confidence in presenting, networking, and representing an organisation
• Strong organisational and analytical skills
• Experience managing staff or volunteers
• A collaborative, resilient, and adaptable approach

Experience within the charity sector and knowledge of fundraising regulations is desirable.

Full job description available upon request.

Salary: £35,229- £40,885 this will be pro rata of the 30 hours

Contract Type: permanent, part-time, Flexible (maximum 30 hours per week)

Location: Stockport

Application: Cv and Supporting statement to

Deadline: On rolling basis

If you’re interested and would like to review a full job description, please contact Lucy at Harris Hill.

 As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

Finance Manager

Are you looking for an exciting opportunity to work for an organisation that makes a difference?  A rare opportunity has arisen to join a small and vibrant finance team working with the Diocese. 

We are looking to recruit a new manager to take the Diocesan board of finance forward with developing systems and reporting and being involved with all sorts of interesting and varied departments. 

Position: Finance Manager

Location: Oxford/Hybrid

Hours: 37 hours per week

Salary: £49,748.09 per annum

Contract: Permanent

Closing Date: Tuesday 30 June 2026, at midnight

Interviews: Friday 10 July 2026, at Church House Oxford, Langford Locks, Kidlington, OX5 1GF

The Role

In this role, you will support the Director of Finance in providing a proactive, efficient, and highly effective finance service across the Diocesan board of finance and trust custodian company, as well as supporting the larger finance team who look after the Board of Education.

The role will include taking ownership of the budget and forecast for Board, running the month-end and reporting process and interacting with Heads of Department and key Diocese clergy in helping to run their day-to-day operations.  The role will also take the lead in managing the tax and statutory reporting, and appropriate training assistance will be made available as required.

You will play a key role within a Finance department totalling 9 staff.  The team have been through a time of change, including the introduction of a system 3 years ago that still requires some input to ensure it is being maximised in usefulness.

About You

We are looking for an experienced and highly motivated Accountant to join the friendly team in the Finance function.  You will embrace the challenge that such a varied role brings.

With proven experience in producing timely, high-quality and accurate financial information, your ‘can-do’ approach to work will inspire you to deliver excellent, meaningful financial reports that will have high impact for stakeholders. You will be flexible in your working style, have strong numerical proficiency, confident communication skills, and excellent organisational and monitoring abilities.  

In return, there will be many opportunities for you to enhance your skill set, gain new experiences, and develop your career pathway within this important function.

You do not need to be a practising Christian or have a faith to work with us - around 50% of our staff are not practising Christians but are comfortable with the Christian ethos that underpins our work. However, all our staff do have a desire to make a difference.

The successful candidate must have the right to live and work in the United Kingdom.

Only shortlisted candidates will be contacted for interviews. If you do not hear from us, your application has not been successful.

We are particularly keen to receive applications from UK Minority Ethnic / Global Majority heritage and disabled candidates, who are currently underrepresented.

Our client is committed to the safeguarding, care, and nurture of everyone within the church community. They follow and are committed to their Safeguarding Policies and the relevant statutory legislation and guidance, "Working together" to ensure the welfare of children and young people is paramount.

You may have experience in other areas such as Finance Manager, Finance Officer, Finance Deputy Manager, Finance and Operations Manager, Accountant, Charity Accountant, Business Accountant.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Salary: £42,000 - £45,000
Contract: Permanent
Location: Hybrid – 2 days per week in London
Closing date: 22 June
Benefits: Hybrid working, Season Ticket Loan, Employee Assistance Programme

We have a great opportunity for a Partnerships Manager to join a globally recognised health charity. Reporting to the Director of Partnerships, this is an exciting opportunity to take on a newly created role and shape the growth of a high-potential income stream. 

As part of this exciting role, you will lead on developing and managing relationships with a portfolio of corporate partners, driving income growth through compelling proposals and excellent stewardship. You will build on established partnerships with well-known brands while proactively identifying and securing new business opportunities. Alongside this, you will oversee community fundraising activity, line manage a Partnerships Officer, and contribute to strategic planning, ensuring sustainable and impactful income generation to support global programmes.

To be successful as the Partnerships Manager you will need:
 

• Experience in corporate partnerships or business development, with a track record of securing and growing income
• Strong relationship management and communication skills, with the ability to engage and influence
• Experience of developing proposals, managing pipelines, and delivering against income targets

If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 2999HB.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
 

EACS is an established voluntary sector provider of 1:1 low-cost counselling and psychotherapy to people living in Ealing.EACS serves a very diverse local population whose mental health needs often fall outside of NHS talking therapy; or where people may want a different space from the statutory services.We often support people who bring complex histories, needing more in-depth support over a longer period.

 

The role: Part-time Director

We are recruiting a Director to lead and oversee the strategic, operational, financial, stakeholder and personnel functions of EACS, who would enjoy a hands-on role working with a small part-time staff team, supporting a medium-sized organisation.

The role requires a broad skillset and brings a balance of engaging with internal day-to-day functions; and external collaboration borne out of a thorough grasp of all aspects of service-delivery and the culture of EACS.An understanding of the voluntary sector is important.

The role will bring a particular focus on long-term sustainability, financial resilience and increasing our visibility and reach, while continuing to maintain operational excellence and high-quality, compassionate service-delivery.

You will be joining a hard-working, collaborative staff team that has flourished within a supportive, non-hierarchical structure but where lines of responsibility are clear.

Key components of the role:

• Provide overall leadership and strategic direction while maintaining a strong operational ‘grip’
• Lead on income generation, securing key funding for long term financial stability 
• Strong relationship-building skills, leading with integrity, emotional intelligence and sound judgement
• Engage with mental health commissioners and represent EACS in meetings / collaborations with key partners in the public and voluntary sectors, and the wider community 
• Sound understanding of governance, safeguarding and organisational risk 
• Excellent report-writing skills with data and financial acumen; communicate well.

Who we are looking for:

Our ideal candidate will have a strong interest and experience working in mental health; and current or previous management experience within the charity sector or other mission-driven organisation. 

Those with a background in the commercial sector who would value the opportunity to work within the voluntary sector, and who can demonstrate they have the skillset, qualities, attitude and values which underpin the role are also very welcome to apply.A qualified psychotherapist or counsellor would be highly desirable but is not essential.

If you are a thoughtful, values-led leader and are motivated by the opportunity to lead an organisation where the work is both professional and deeply human, we would love to hear from you.

Location: Routinely office-based at EACS, Montpelier Avenue, W5 2XP with some flexibility 

Reports to: Chair of Management Committee

Employment: Permanent

Holiday: EACS office is normally closed for 2 weeks during: Christmas/New Year; Easter; late August/ early September; and May bank holidays. There is some flexibility in these timings. A further 3 weeks per annum can be taken during term time. 

Further Information about the Role and the Application process:

Please refer to the candidate pack for full details. If you wish to apply, in the first instance please provide your current CV & supporting statement, outlining why you are interested in applying for the post of Director of EACS at this time; and also outline how you meet the requirements of the Person Specification with reference to your Skills, Knowledge, Experience and Values demonstrated in your working life.

Please address your application to: The Chair of the Management Committee

A fantastic opportunity has arisen for a Finance and Operations Manager with a human rights charity on a full-time, 12-month FTC (maternity cover) basis. As Finance and Operations Manager, you will lead the charity’s finance and operations functions, ensuring strong financial stewardship, smooth organisational operations, and a supportive, compliant environment for staff and Fellows.

You will work closely with the CEO, Treasurer and Board, bringing the charity’s values into action in a fast-moving organisation responding to global crises.

There is hybrid working in place with this organisation with a minimum of 2 days per week required in their London office.

As Finance and Operations Manager, you will:

- Oversee budgeting, forecasting, cashflow and financial controls

- Lead audits, manage banking relationships and ensure transparent reporting

- Strengthen operational systems, compliance, data protection and digital tools

- Support recruitment, onboarding, HR policies and staff wellbeing

- Manage a small finance/operations team and key external providers

The successful applicant will:
- Have significant demonstrable experience in finance and operations within the charity sector, in a similar role
- Be part qualified (ACA, ACCA, CIMA etc) or equivalent

- Have experience of managing compliance areas such as data protection, cyber security, insurance and risk

- Have a proven track record in budgeting, forecasting, cashflow management, and financial modelling

- Have experience with managing or leading a small team
- Have excellent communication skills, both written and verbal

If this sounds like you and you're keen to hear more, please do get in touch ASAP!

Please note, only successful applicants will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

James’ Place, Community Fundraising and Engagement Executive
Job Title: Community Fundraising and Engagement Executive – West Midlands
Salary: £24,160 per annum (£30,200 FTE)
Hours: 0.8FTE, 30 hours per week (flexible over 5 days – to be discussed with successful candidate). There may be occasions when evening or weekend availability is needed.
Contract Type: Permanent
Location: Hybrid – based 2/3 days per week in our Birmingham centre 
Reports to: Fundraising Manager Community

THE CHARITY 
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London, Newcastle and Birmingham.
James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.   
James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 5,100 men who might otherwise have been unable to access the support they desperately need.

THE OPPORTUNITY
This is a new role designed to raise and facilitate fundraising for James’ Place Birmingham and to grow community and voluntary sector relationships across the region to raise awareness of James’ Place to drive referrals to our Birmingham centre.
As part of the Fundraising team, you will take a leading role in building strong networks across Birmingham and the West Midlands, helping to establish our centre as a sustainable source of life-saving support for men in suicidal crisis.
The postholder will spend 50% of their time working collaboratively and taking responsibility for establishing fundraising activity across the West Midlands with appropriate support from centre staff and fundraising colleagues, the Head of Fundraising and Communications, Director of Fundraising and External Affairs and the Chief Executive and Trustees. They will spend 40% of their time building community-based relationships with the aim of raising awareness to drive referrals to the centre, working closely with the Head of Centre Birmingham and the Centre Manager in Birmingham to do so. It is recognised that this will vary week to week depending on the current needs of the organisations.
This opportunity is ideal for an ambitious individual eager to grow their skills and career while helping to secure the funding and relationships needed to achieve the charity’s long-term goals. 
Direct Fundraising Work 50%

• Develop and grow a network of local donors (including HNWI, corporates, community fundraisers as well as Trusts and Foundations), volunteer supporters and influencers across the West Midlands with a view to increasing the fundraising reach of the organisation.
• Steward existing donors volunteers and prospects to secure long-term multi-year support.
• Support community engagement and attend fundraising events to help achieve the organisation’s fundraising ambitions.
• Identify regional funding opportunities and support with the preparation and submission of grant applications and funding proposals.
• Collaborate closely with internal teams across fundraising, communications, events, and clinical teams to maximise opportunities.

Direct Outreach Work 40%

• Support Heads of Centre to identify and engage with a range of partner organisations across Birmingham and the West Midlands, helping to raise awareness of the charity’s work.
• Build and maintain positive relationships with local statutory, voluntary, and community sector organisations, acting as a professional and approachable representative of the charity.
• Assist with partnership activity, including attending meetings, forums, and events, to share information about services and strengthen local connections.
• Help to coordinate partnership communications and ensure relevant information about the charity’s work is shared clearly and consistently with external partners.
• Work collaboratively with colleagues across the organisation to support joined-up approaches to partnership and engagement activity.
• Identify and feedback opportunities for partnership working that could support fundraising, community engagement, and service awareness.

Administration 10%

• Ensure all fundraising activities are delivered to a high standard ensuring compliance with fundraising regulations and best practice guidelines.
• Maintain accurate and up-to-date records on the CRM database.
• Work collaboratively with both clinical and non-fundraising colleagues within the Birmingham centre and across the organisation, building their confidence and capability in fundraising activities.
• Ensure all fundraising activities are delivered to a high standard, meeting regulatory and ethical requirements.

Working in the Wider Charity

• Represent James’ Place with professionalism, respect, and confidence at all times.
• Participate in review and evaluation processes to support the ongoing development, effectiveness, and sustainability of James’ Place as a respected charity.
• Undertake any additional duties as required to support the successful delivery of the organisation’s business plan.

Values

• Demonstrate commitment to the James’ Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work

PERSON SPECIFICATION
Essential

• Proven experience of fundraising in the charity sector, with a track record of achieving results in at least two of the following income streams: Community fundraising, Corporate partnerships, events, major gift fundraising from High-Net-Worth Individuals (HNWIs) and Trusts and Foundations.
• Strong understanding of donor motivations and what drives charitable giving across different audiences.
• Excellent written and verbal communication skills, with the ability to craft persuasive messages and build rapport.
• Confidence and professionalism in engaging and maintaining relationships with stakeholders and partners.
• Excellent time management skills
• Practical, resilient, and flexible, with the ability to adapt to changing priorities.
• Innovative thinker, open to exploring new ideas and approaches to fundraising.
• Collaborative and solution-focused, able to work constructively with others to overcome challenges.
• A team player, willing to support colleagues and take on additional responsibilities when required.
• Capable of working on difficult and sensitive issues, demonstrating kindness, integrity, and emotional resilience, and seeking or offering help when needed.

Desirable

• Experience using CRM databases (e.g. Salesforce)
• Understanding of, and interest in, mental health and suicide prevention.

WE OFFER

• A 7% employer contributory pension scheme.
• Family friendly policies.
• Death in service insurance scheme.
• 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period. 

HOW TO APPLY
To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the screening questions.
If you have any queries or experience challenges with the application process, please email [email protected]

Closing date: 9am on Monday 22nd June 2026
Interviews are expected to be held online on 7th July 2026

Here at James' Place, we want you to feel comfortable in sharing your authentic selves and personal experiences, so we ask that you do not submit an application that has been formulated by AI. You may wish to use AI to support with structural aspects such as grammar and formatting, however your application must reflect your own genuine experiences, critical thinking and creativity.
James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.
If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.
Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.

REF-229 053

Surrey and Borders Partnership NHS Foundation Trust (SABP) have contracted Surrey Coalition of Disabled People and LF Solutions to provide independent administration and support to FoCUS, their Forum of Carers and people who Use Services.

HOURS: 18 hours per week, worked flexibly, mostly Monday to Friday. To include at least one evening per month

TERM: Permanent

SALARY: £12,000 - 13,000 per annum (full time equivalent to £24,000 - 26,000 per annum depending on experience and qualifications)

LOCATION: Home based or office based with regular travel within Surrey and NE Hants 

REPORTING TO: Mental Health Lead

ACCOUNTABLE TO: Surrey Coalition Board of Directors

CLOSING DATE: 22nd June 2026 at 10:00am

 

Surrey Coalition of Disabled People

Our vision is a world where difference is valued, and diversity is celebrated. A world where everyone has the same rights, freedoms, choices, and opportunities.

Surrey Coalition of Disabled People is an innovative organisation that is led by disabled people working together to achieve our vision.

Purpose of the Role

Surrey and Borders Partnership NHS Foundation Trust (SABP) have contracted Surrey Coalition of Disabled People and LF Solutions to provide independent administration and support to FoCUS, their Forum of Carers and people who Use Services.

FoCUS enables people to have their say and influence the mental health services they receive within Surrey and Northeast Hampshire.

FoCUS was set up by SABP to:

· Place people at the heart of the delivery and design of mental health services

· Set standards for how they involve people

· Measure how well they involve people

· Measure how well they deliver services

This role is intended to facilitate and coordinate involvement in FoCUS by promoting the network and encouraging people who use the Trust’s services and carers to join and participate in user involvement activities, and raise themes heard from member experiences to the Trust for discussion.

Main Responsibilities

Promotion of FoCUS

· Encourage and enable people with experience of mental health services and carers to join FoCUS and to influence SABP’s services.

· Increase awareness of the benefits of user involvement and representation in building people’s confidence, sense of worth and self-esteem and in helping people to achieve greater social inclusion.

· Promote FoCUS to people who use SABP’s services and carers, across Surrey and Northeast Hampshire. Using a variety of communication and engagement methods including attending relevant outreach and community events with an exhibition stand or promotional materials.

· Increase the number of service users and carers joining as FoCUS members.

· Develop and maintain personal contacts within SABP’s services in Surrey and Northeast Hampshire to promote FoCUS to their clients, and encourage key staff to attend Community Group meetings.

· Liaise with other services including Community Mental Health Recovery Services, Integrated Neighbourhood Teams and other public services and voluntary sector providers to promote FoCUS and encourage them to promote FoCUS membership to their clients.

Management of the Network

· Contact new FoCUS members to ensure their support and access needs are met and to encourage them to attend their local Community Group meetings.

· Work with LF Solutions to maintain and manage network enquiries, new members, meeting planning and delivery of the activities of the forum.

· Act as main contact for service users, carers and professionals for the FoCUS network. Manage inbox and all enquiries.

· Chair the meetings of the forum to ensure the smooth running of meetings and enable everyone to contribute in a welcoming and supportive atmosphere.

· Encourage members to attend FoCUS meetings and drop in’s to share recent service experiences.

· Produce a quarterly mental health Newsletter to promote outcomes achieved, manage the social media accounts for FoCUS.

Reporting

· Maintain accurate records. Keeping confidential member information up to date, undertaking data cleanses, recording meeting attendance and topics of discussion. Track activity and outcomes data for reporting purposes.

· Provide a quarterly report on activities and membership to SABP.

Development of volunteer FoCUS Representatives

· Encourage FoCUS members to put themselves forward to become a volunteer FoCUS Representative, explaining the nature and commitment of the role.

· Work with FoCUS Representatives on plans for engagement in their Areas and to agree their individual level of involvement in promoting FoCUS. Help them prepare their respective contributions to their Community Group meetings.

· Organise and attend a quarterly meeting of the FoCUS Representatives to prepare contributions to FoCUS Committee meetings, and provide support as required.

· Identify any training needs of FoCUS members and Representatives, to empower them to fulfil their potential and build personal skills and confidence to have their say.

General Duties

· Encourage existing and new FoCUS members to also join Surrey Coalition of Disabled People and the Independent Mental Health Network, offering opportunities for involvement in other issues affecting their lives.

· At all times, to work within Surrey Coalition’s policies. Including equal opportunities and health and safety, safeguarding, confidentiality and data protection.

· To work as a member of the team promoting FoCUS, including FoCUS Representatives and staff of Surrey Coalition and LF Solutions.

· Work flexibly to meet the responsibilities of the role and be responsive to any feedback.

· Carry out any other tasks within the scope of the role, as required by the Chief Executive and Mental Health Lead.

Person specification

It is essential that you have:

· Understanding of the value of user involvement and representation

· Understanding of mental health conditions and services

· Experience of working with groups and/or volunteers in community-based settings

· Excellent communication skills with the ability to communicate effectively in a range of formats and with a variety of audiences 

· Good interpersonal skills to work with others to achieve objectives

· Self-motivated and able to work independently

· Advanced organisation and coordination skills with the ability to prioritise and plan your own workload

· Have a methodical approach to information gathering, recording and reporting

· A high degree of self-motivation and able to work on own initiative

· Confident phone call manner

· The ability to work safely from home and willingness to do so, or the ability to work from our office in Burpham

· Good level of computer literacy including all Microsoft packages with experience of using a range of databases, and video conferencing software

· The ability to travel around the county including occasional travel to the main office base in Burpham

It is desirable that you have:

· Personal experience of receiving mental health services or caring for someone who has

· Experience of chairing or facilitating meetings or groups

· Knowledge and/or experience of working with people who have used mental health services and/or carers

· Knowledge and experience of user and carer involvement in Surrey and North East Hampshire

· A good understanding of the Health, Social Care and Voluntary, Community and Faith Sector (VCFS)

· A understanding of GDPR and adult safeguarding principles

· Live within Surrey or North East Hampshire

This role requires the successful applicant to be subject to an Enhanced Disclosure and Barring Check (we will organise and pay for this for you if you are successful). 

As part of a remote working and flexible team we will support you to find the ways of working that suit you best. 

What we offer you:

· Flexible working hours

· Induction training and support

· On-going training and development and the opportunity to complete accredited training

· 27 days annual leave per annum (excluding bank holidays), raising to 28 days after 2 years of service 

· Access to our Employee Assistance Programme

· Company Pension Plan

· Equipment (laptop and mobile phone)

· Pre-agreed expenses

· A great team and the opportunity to really make a difference! 

To apply

Fill in the application form available on our website by 10am on 22nd June 2026. CVs won't be accepted.

If you think you might be interested in this role and would like to have an informal chat about it, please do get in touch!  You can contact Immy Markwick by calling our office.