Community volunteers volunteer jobs in Hoxton, greater london

Are you an experienced and talented communications professional looking for your next challenge? Are you excited to take on a pivotal role which will shape the future of a national charity working on a key social justice issue? Can you use your expertise and experience to raise awareness of hygiene poverty, the charity’s work and bring critical supporters and stakeholders onboard? If this sounds like you and you’re motivated by improving the lives of people across the UK, we’d love to hear from you. 

The Marketing and Communications Manager plays a key role in raising awareness of hygiene poverty and inspiring individuals and corporate partners to act in support of The Hygiene Bank’s mission. This role leads our communications strategy, creates compelling content, manages digital channels, secures regional and national media coverage for the charity, and supports national campaigns and events. You will have the opportunity to work with our exciting portfolio of corporate and brand partners, co-designing joint campaigns and initiatives, and positioning our communications to generate further support and income.You will also play an important role in our End Hygiene Poverty research and campaign partnership with the charity In Kind Direct. 

Working collaboratively across the organisation and with external partners, the postholder ensures our brand integrity and messaging is clear, ethical and impactful, helping to amplify the voices of those experiencing hygiene poverty and strengthen engagement with volunteers, community partners, supporters and the public who share our mission to end hygiene poverty. It is a varied, creative and meaningful role which sits at the heart of our work to ensure everyone has access to the hygiene essentials they need to feel clean, confident, and connected.

The charity is at a critical point in its development as we work to become a major national voice, working closely with others to drive significant change. Our people must be excited by the potential of what lies ahead, enjoy, and thrive in, change. 

KEY RESPONSIBILITIES 

1. Communications Plan and Implementation 

• Develop and implement the annual communications and marketing plan in collaboration with senior leadership. 

• Design communications which meet our objectives, with particular emphasis on raising awareness of hygiene poverty and the charity, securing the support we need and championing and celebrating our partners and stakeholders 

• Ensure communications are accurate, impactful, and aligned with The Hygiene Bank’s mission, values, tone of voice and brand guidelines. 

• Translate complex or sensitive issues related to hygiene poverty into accessible, compelling stories. 

• Provide strategic communications support across teams and projects, including leading on National Hygiene Week, our flagship annual event and our partnerships with leading national brands, such as Boots, Unilever and smol. 

• Provide communications support for our fundraising campaigns and optimise our calls to action across all media. 

• Uphold high ethical and inclusive standards in all messaging and ensure our communications conform with accessibility standards. 

2. Digital Strategy and Implementation 

• Lead digital planning and delivery across our website, email, social media and digital campaigns. 

• Manage digital advertising activity (e.g., paid social, Google Ads), ensuring strong ROI. 

• Lead on the development and maintenance of our website to maximised our impact with audiences, including using SEO and traffic metrics to inform improvements.

• Oversee analytics, reporting and insight‑driven optimisation, using this to guide the work of yourself and the Communications Officer. 

3. Content Creation 

• Produce high quality written, visual and multimedia content for a variety of platforms – including media communications, social media, presentations and speeches and communications collateral to support all our campaigns. 

• Create and update marketing collateral, including leaflets, posters and campaign toolkits. 

• Manage, create and edit supporter newsletters and email communications. 

• Commission and collaborate with designers, photographers and videographers and other external creative resources as required. 

• Develop and hold a library of high-quality creative assets and imagery which support our proposition and share with partners and volunteers as needed. 

4. Ambassadors and Influencers 

•  Build and nurture relationships with ambassadors, influencers and public supporters. 

•  Develop briefs, guidance and campaign plans for influencer activity. 

•  Ensure ambassador messaging aligns with organisational values and priorities. 

•  Identify opportunities to amplify diverse lived experiences and voices. 

5. Events 

• Plan and implement digital and in person events for THB audiences 

• Lead promotional activity for national and regional events, campaigns and awareness moments including those with our brand and corporate partners 

• Support branding and communications needs for in‑person and digital events. 

• Coordinate communications for key campaigns such as National Hygiene Week and major partnership launches. 

• Capture and produce event‑related content (photo, video, social). 

6. External Engagement and media 

• Act as the point person for our collaborative campaign with In Kind Direct (IKD) End Hygiene Poverty, coordinating joint activities and working closely with peers in the charity 

• Collaborate and work with our corporate partners to produce co-branded communications and collateral which protects the integrity of our brand and aligns with our partners. 

• Collaborate with sector organisations to amplify other campaigns and activities in pursuit of shared goals

• Support media relations through press releases, statements, case studies and briefing documents. 

• Work with our external broadcast agency to create compelling broadcast opportunities to amplify our messaging and campaigns 

• Secure local, regional and national coverage for the charity online, and in print 

• Represent The Hygiene Bank in external meetings, partnerships and sector collaborations. 

• Build relationships with community groups, corporate partners and volunteers. 

• Provide campaign assets and messaging for partners to support wider engagement. 

7. Data and Monitoring 

• Monitor communications performance using analytics tools. 

• Prepare monthly reports and recommendations based on performance data. 

• Maintain accurate records of communications outputs, engagement and media coverage. 

• Ensure GDPR‑compliant data handling and responsible content management. 

• Prepare an annual review of communications and learnings as input to future plans. 

8. Administration 

• Manage communications timelines, schedules and project documentation. 

• Coordinate with suppliers, agencies and freelancers, including managing budgets where required. 

• Oversee approval processes for communications materials. 

• Maintain organised filing systems and brand resources. 

9. Team 

• Work collaboratively across teams and with volunteers to support organisation‑wide communications needs. 

• Line manage the Communications Officer, empowering and championing them in their role 

• Provide guidance on messaging, brand use and digital best practice. 

• Adopt a ‘can do’ and responsive attitude to requests from team members. 

• Contribute to an inclusive, supportive and mission‑driven team culture. 

10. Internal Communications 

• Support internal newsletters, updates and team/trustee communications. 

• Working with relevant colleagues, ensure staff and volunteers have consistent, clear and accessible information. 

• Strengthen internal cohesion by supporting cross‑team information flow. 

PERSON SPECIFICATION 

With a strong alignment to The Hygiene Bank’s values, you will have: 

• Outstanding written communication skills across a variety of media, from crafting social media content to producing case studies. 

• A creative mindset, generating new and innovative ways to communicate our work. 

• An appetite for change and continuous learning and improvement. 

• Excellent organisational skills: self‑motivated, disciplined, able to work without close supervision. 

• Ability to work under pressure and manage multiple projects simultaneously. 

• Ability to represent the charity and its mission in a clear, emotive and factual way. 

• Strong interpersonal skills: able to build and nurture relationships with volunteers, corporate partners and community groups. 

• An enthusiastic, can‑do attitude; a self-starter and a team player with a flair for building relationships. 

This job description and person specification outlines the major components of the role but is not intended to be exhaustive. 

EXPERIENCE 

With a strong track record of roles in communications and/or marketing, you will be able to demonstrate:

• Proficiency in a range of communications tools, such as Canva, MailChimp, Wordpress, Google Adwords, Adobe, Microsoft Suites, Hootsuite, etc. 

• Strong copywriting skills for a variety of audiences and formats. 

• Ability to produce marketing and communications materials for multiple audiences across different platforms. 

• Ability to communicate effectively with diverse audiences and stakeholders. 

• Strong IT skills including CRM systems, PowerBI, social media channels, Wordpress, Google Analytics and related tools. 

Please note that applicants need to be resident in the UK and have the right to work in the UK. 

The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers.  We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences. 

How to apply 
Closing date: Thursday 30th April @9am. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Interview dates: from 8th- 15th May 2026

The role

The London Clinic is at a pivotal moment in the growth of its philanthropy programme, with increasing ambition and collaboration with Northwestern Medicine driving a new phase of development.

The Head of Philanthropy Operations will be central to delivering this transformation. This role provides both strategic and hands-on leadership to build the operational infrastructure, governance and processes that underpin a high-performing fundraising function in a complex healthcare environment.

Working closely with the Director of Philanthropy and senior stakeholders, you will turn strategy into action, strengthening systems, improving gift management and reporting and embedding a culture of philanthropy across the organisation.

This is a role for an action-oriented individual, someone highly organised, tenacious and comfortable with ambiguity and who takes ownership and sees things through. You will bring experience from within the fundraising arena, with a strong understanding of the operational requirements that underpin successful philanthropic programmes. 

About us

Established in 1932, The London Clinic is one of the UK’s largest private hospitals, with eight state-of-the-art facilities in the heart of London’s medical community around Harley Street. As a charity, we reinvest in cutting-edge treatments, technology, and facilities to benefit our patients, staff, and the wider community.

We offer a comprehensive range of services, from complex medical and surgical procedures to specialist cancer care. The London Clinic is known for its supportive, collaborative culture where every contribution is valued, guided by our core values: We go further, We work as one, We personalise care.

Key Duties

• Lead the development of the operational infrastructure, systems and governance that underpin a high-performing philanthropy programme.
• Translate fundraising strategy into effective delivery, building processes that support donor engagement, stewardship and growth.
• Oversee gift processing, financial tracking and reporting, working closely with finance to ensure accuracy and compliance.
• Develop and embed policies, due diligence and governance frameworks to support ethical and sustainable fundraising.
• Build strong relationships across clinical, operational and senior leadership teams to embed philanthropy across the organisation.
• Drive continuous improvement in systems, data management and operational performance.
• Lead and develop a small team, fostering a collaborative and accountable culture.

Skills & Experience

• Experience working within the fundraising or philanthropy sector, with a strong understanding of fundraising operations.
• Proven ability to design and implement systems, processes and governance frameworks.
• Highly organised and delivery-focused, with the ability to manage multiple priorities and work through ambiguity.
• Strong stakeholder management skills, with experience working across complex organisations.
• Experience of CRM systems (e.g. Raiser’s Edge) and using data to inform decision-making.
• Excellent analytical, problem-solving and communication skills.
• Knowledge of compliance, governance and regulatory requirements in a fundraising or similarly regulated environment.

Benefits

We offer a range of benefits including flexible working and great career opportunities. Our core benefits are:

• Private Medical Insurance
• Contributory pension scheme (total contribution up to 20%)
• 25 days holiday plus bank holidays
• Life assurance
• Travel season ticket loan
• Family friendly benefits
• A range of retail discounts
• Excellent career development; with clear career pathways and access to further education

We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team.

​​​​​​​The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.

Support for and implementation of the Branch’s strategic and service delivery plans

• Supports the Branch Director and Board of Trustees to ensure that the charity meets its governance responsibilities.
• Supports the development and delivery of the Branch Management team’s strategic and service delivery plans in pursuit of the vision, mission, and values of Samaritans and to meet Central London Samaritan’s objectives.
• Supports the development and delivery of a successful fundraising strategy that supports the organisation’s goals and contributes to its sustainability.
• Supports the Treasurer in the management of Central London Samaritans budget to ensure financial resilience.
• Contributes to the development of external and internal relationships and communications, raising the profile and reputation of CLS in support of the organisation’s charitable aims.
•  Contributes to the overall effectiveness of the organisation in ensuring to 24/7 availability to callers.

Provides leadership and line management to the staff team including the following functions:

• External relations and outreach
• Fundraising
• Recruitment and training of new volunteers
• Volunteer rota and support
• Facilities and Office services
• Other areas of responsibility that may from time to time be established.

Main Responsibilities:

Governance

• Support the Director and Board of Trustees to ensure that the charity meets its governance responsibilities.
• Ensure appropriate presentation and reporting on the progress of the organisation and on all matters relevant to the discharge of its charitable responsibilities.
• Provide in a timely and appropriate manner information that will assist the Trustees in carrying out their responsibilities.
• Monitor changes to statutory requirements on behalf of and in consultation with the Trustees and working with the Trustees and Directors to ensure compliance.
• Lead on all areas of Data Protection across the branch including policy development, revision, and implementation.

Financial Management & Fundraising

• Support the Treasurer in the preparation of the annual operating budget for agreement by Trustees.
• Manage the budget on behalf of and in consultation with the Director, Treasurer and Trustees
• In consultation with the Treasurer and other trustees, set an annual fundraising target.
• Support the development and implementation of a strategy for raising income to meet the needs of the organisation.
• Manage project and area budgets with relevant staff and volunteer leads.

Support for and implementation of the Branch’s strategic and service delivery plans

Support the Director and wider Branch Leadership Team in setting the culture and vision for the organisation that will enable staff and volunteers to understand what is expected of them and perform to the highest standards.

• Work closely with the Director and Branch Leadership team to deliver branch strategy and specific services.
• In conjunction with volunteer leads, manage the delivery of the organisation’s restricted funded programmes ensuring project milestones, timescales and financial imperatives are fully met and supporting growth in line with the organisation’s charitable aims.
• Work with the Governance Working Group to implement and manage the organisation’s operational policies and procedures.
• Input into to research and planning of new branch initiatives.
• Monitor changes to national Samaritans policies and guidelines, alerting Directors, and Trustees as appropriate

Line Management

• Work with Trustees and Directors to support the Branch Team to deliver the branch’s volunteering, outreach and fund-raising strategies
• Provide effective line management and leadership to the staff team by managing all aspects of staffing, including recruitment, setting objectives and managing performance.
• Line manage the Business Support Officer, Volunteering Coordinator, Recruitment and Training Coordinator and Fundraising and Events Officer, Trusts and Foundatons Officer and other roles that may from time to time be established
• Act as a role model to staff and colleagues by demonstrating exemplary standards of behaviour, a positive attitude, and high levels of personal performance.
• Identify and develop talent within the team that can be fostered, offering opportunities for personal and career growth where appropriate.
• Work with the Branch Leadership Team to support all staff activities.

Communications

• Work with the Director and Deputy Director for Communications and relevant staff members to support delivery of the branch Communications Plan. This will include coordinating internal and external communications as well as maintaining good relationships with volunteers, partners and other Samaritans branches and the Samaritans Charity.
• Maintain relationships with the Samaritans Central Charity in relation to media activity.
• Work with Director to ensure the Branch is represented on suicide prevention partnerships and involved in strategies with local councils and other organisations within the seven boroughs covered by the branch.
• Work with Branch Leadership Team to ensure the Branch is appropriately represented the branch at external events.

Facilities and Office Management

• Oversees the management of the building on behalf of and in consultation with the Trustees and the Office Manager
• Take overall responsibility for the contracting of services to the organisation
• Take responsibility for compliance with Health and Safety Regulations

Hours of work

1. The basic hours of work are 35 hours per week, spread over five working days. There will be a need to work some evenings and weekend days, so flexibility is essential. The core responsibilities and duties should be carried out during weekdays.

2. The amount of out of hours work will be agreed with the Director on an on-going basis. Time off in lieu will be allowed in agreement with the Director and in line with the current European Working Time Directive.

Limitations

This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time- to-time in the lights of changing circumstances and in consultation with the jobholder.

The jobholder will be required to work within the rules and regulations of Samaritans and accept the authority of the Director, who has discretion to delegate authority to the job-holder and to withdraw it.

Equal Opportunities Policy

Central London Samaritans is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. It is therefore Central London Samaritans' commitment to provide equal opportunities in employment and we will not unlawfully discriminate against job applicants, employees of the Company, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex, or sexual orientation.

Requirements

• Graduate or equivalent by experience
• Relevant postgraduate qualifications

Skills and abilities

1. Proven ability to manage a work programme, which involves managing, mentoring, and developing staff.

2. Ability to work to tight deadlines in managing a variety of tasks simultaneously in ways that ensure key objectives are met.

3. Work effectively with a range of different stakeholders, including paid staff, volunteer directors, volunteers engaged in service delivery, third party organisations and users of the services.

4. Strong communications skills, both oral and written, especially in matching style/language to audience being targeted.

5. Ability to research and develop reports at a senior level.

6. A self-starter who has the ability to develop and implement innovative solutions to both new and existing challenges.

7. Proven ability to assimilate/summarise complex information and to familiarise themself quickly and confidently with key issues.

8. Ability to build effective relationships, especially with organisations operating near people in distress, other helping agencies, and healthcare professionals.

9. Ability to enthuse and motivate paid staff and volunteers.

10.  Good financial management skills –evidence of leading and managing a budget.

11.  High level organisational delivery skills.

12.  Proven ability in managing staff who report to others for task management purposes, such as in a matrix structure.

Experience

• Experience of working with volunteers and paid staff
• Experience of financial planning and management, including budgetary control.
• Experience of implementing systems to comply with relevant legislation, including that on data protection, freedom of information, and health and safety.

Project management knowledge and skills.

1. Experience of working in a charity or not-for-profit helpline service, ideally like that of Samaritans

2. Experience of issues affecting London government

3. Experience of working with Boards of Trustees

Knowledge

• Sound general working knowledge of IT
• General knowledge of business management
• Experience and understanding of managing / developing teams.
• Knowledge of advanced IT and telephony, such as those required by Samaritans.
• Understanding of the policies and principles followed by Samaritans.
• Understanding of the rules and regulations, as overseen by the Charity Commissioners, by which Samaritans are bound.
• Knowledge of voluntary sector in terms of high-level policy decisions, structures and influences through government, small charities and local community organisations

Personal qualities

1. Intellectually strong, applying a structured approach to work.

2. A flexible and co-operative team approach, which is respectful of the ideas and expertise of others.

3. Adaptable to change, while being able to work unsupervised.

4. Able to use initiative, assessing and adjusting to changing work priorities.

5. Affinity with charity’s goals and values

We are looking for a compassionate and knowledgeable Information & Advice Generalist Adviser to join our team at Age UK Bromley & Greenwich.

In this role, you will provide vital information, advice and practical support to older people, their carers and families, helping them to navigate challenges around welfare benefits, housing, care and other key areas of later life.

You will work directly with clients through appointments, telephone and email, as well as taking part in outreach and occasional home visits. This is a varied and hands-on role where no two days are the same, requiring strong communication skills, attention to detail and a calm, empathetic approach.

Alongside delivering advice, you will support casework, maintain accurate records and work closely with colleagues, volunteers and partner organisations to ensure a joined-up service.

This is an opportunity to make a real difference, supporting older people to understand their rights, access the support available to them and feel more confident and in control of their lives.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The role is full time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

We are looking for a Networks Development Coordinator to support the development of our networks to create inclusive, dynamic and engaging communities at UCL. We currently have nine networks at UCL and the purpose of this role is to empower, train and support our students to host events, run campaigns and raise awareness. You will help broker new partnerships with charities and other student groups, facilitating our students to build communities and get the most out of their time at UCL. You will also take a leading role in coordinating history months and awareness days, working with our student communities. 

This role will also work closely with UCL's Equality, Diversity & Inclusion Team to oversee support and development of elected student EDI Reps who drive equality initiatives across the institution.

Do you have experience in supporting students from liberation communities? Do you have experience of empowering and training students or volunteers? If the answer is yes, then we want to hear from you. 

Our ideal candidate will have experience of supporting others to make meaningful change, experience of lobbying and campaigning as well experience of event management and facilitation. 

Job Title: Communications & Publications Coordinator

Department: Communications

Hours: 25 hours per week (3.5 days per week although we would be happy for this to be condensed into 3 days)

Salary range: £30,000- 32,000 pro rata

Contract Length: Fixed term (1 year)

Reporting to: Acting Director of Communications & Marketing

Direct Reports: None

Location: London/Hybrid (on average –1 day a week in the office, core days are Tuesday’s)

Who We Are

Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in over 80 countries and work tirelessly to serve their communities to build a future where everyone thrives.

Founded in 1876, Mothers’ Union is a women-led volunteer movement, with a membership of 4 million people around the world, 36,000 of whom live in the UK and Ireland. Based on Christian fellowship, members express their faith through action in their local communities, aiming to create a world where every individual can reach their full potential, by stopping poverty, injustice and violence.

Role Overview

Mothers’ Union is seeking a talented and organised Communications & Publications Coordinator to support the delivery of high-quality written communications across the charity. This role will play a key part in shaping and sharing our voice through articles, press releases, media engagement, and the management of our two publications.

Working closely with the Acting Director of Communications & Marketing, the postholder will help ensure that Mothers’ Union’s mission, faith, impact, and advocacy work are clearly, professionally, and consistently communicated to members, supporters, clergy, partners, and the wider public.

This is an excellent opportunity for an early-career communications professional with strong writing skills and an interest in faith-based or charitable work.

Key Responsibilities

Writing & Editorial

·Researching, writing, and editing articles, features, and news stories for internal and external publications.

·Drafting press releases, media statements, briefings, and opinion pieces.

·Supporting the production and editorial coordination of Mothers’ Union newsletters, magazines, and other publications (print and digital).

·Proofreading and ensuring consistency of tone, style, and brand voice across all communications.

·Assisting with the development of case studies and impact stories.

·Maintain an up-to-date bank of FAQs, accessible to all staff members, to respond to regular queries from within and outside the membership.

·Update a PowerPoint quarterly with briefing notes for colleagues and members speaking about MU externally.

Media & Public Relations

·Supporting proactive media outreach and maintaining media contact lists.

·Responding to media enquiries in coordination with the Director of Communications & Marketing.

·Preparing briefing documents for interviews and public appearances.

·Monitoring media coverage and compiling press reports.

·Identifying opportunities for earned media coverage to raise awareness of Mothers’ Union’s work.

·Creating resources to help members connect with local media such as draft press releases and how to write engaging news stories.

Publications Management

·Coordinating content schedules and deadlines for the charity’s bi-yearly Connected Magazine and the annual Prayer Diary.

·Liaising with contributors, designers, printers, and external suppliers as required.

·Ensuring all publications meet brand and editorial standards.

·Proofreading external collateral for teams across the charity.

·Assisting with distribution planning and stakeholder communications.

Administrative & Team Support

·Managing the Communications and Marketing inboxes.

·Supporting campaign delivery through written materials and briefing documents.

·Assisting with communications for events, exhibitions, and key initiatives.

·Managing incoming communications requests and scheduling workflow.

·Attending team meetings and contributing ideas.

·Supporting cross-organisational communication projects as required.

Person Specification

Essential

·Excellent written communication skills with the ability to adapt tone for different audiences including clergy.

·Strong proofreading and editing skills with high attention to detail.

·Experience writing articles, features, press releases, or similar content.

·A professional and confident approach to internal and external communications.

·Strong organisational skills and ability to manage multiple deadlines.

·A collaborative team player who can work with direction.

·Aligned with the MU values of supportive, respectful, solutions-focused, adaptable and open, and able to demonstrate the associated behaviours.

Desirable

·Experience working in a charity, faith-based, or membership organisation.

·Understanding of media relations and press processes.

·Experience coordinating print or digital publications.

·Familiarity with basic website content management systems.

·A qualification in communications, journalism, English, marketing, or a related field.

·Interest in faith-based or community-focused work.

Benefits

• 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
• Employer pension contribution of 7%.
• Enhanced maternity, paternity and adoption pay.
• Two volunteering days per calendar year.
• One away day per calendar year.
• Enhanced sick pay.
• Bereavement leave & Compassionate leave.
• Season ticket loan.
• Cycle to work scheme.
• Employee assistance programme.
• Eye care voucher and an allowance towards glasses.

Work Location/Hybrid Working Pattern

This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter to the email in the job posting. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.

Application Deadline

The deadline for applications is April 17th 2026. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

Right to Work

Employment right to work checks are mandatory and a legal requirement to work in the UK before you are employed. Mothers’ Union does not provide sponsorships.

DBS Checks

This vacancy is subject to a DBS check if you are successfully selected.

Safeguarding Policy

Mother’s Union has its safeguarding principles embedded in all services we provide in Britain & Ireland. Mothers’ Union is committed to promoting a safer environment and culture for all involved in our projects, programmes, initiatives and activities. So that this can be achieved, it is essential to understand that this policy applies to everyone working on behalf of Mothers’ Union in Britain & Ireland, namely senior managers, board of trustees, paid staff, volunteers, members, affiliates and contracted consultants.

Diversity & Inclusion

Mother’s Union is committed to ensuring equal opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds to apply for this role. As such we particularly welcome applications from people with various backgrounds. We are committed to being an inclusive and welcoming place to work to achieve greater results for the community we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We provide excellent benefits including a generous pension scheme and holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. 

The role is a 0.8 FTE (29.2hr per week) and fixed term contract for one year. This role is based across our Bloomsbury campus with work across various tennis sites in London. The post holder is required to be flexible in their hours of work as the position entails attendance during evenings and weekends.

Job description

We are looking for a Tennis Development Officer to support the delivery of tennis as one of our Focus Sports. The role combines tennis delivery with desk-based sports administration and student engagement. We are looking for someone passionate about developing tennis in all forms - from running beginner friendly sessions to working with students to co-create community volunteering projects.

Do you have experience coaching tennis? Have you had experience delivering sports leagues and events? Do you want to support students to develop professional skills through tennis? If the answer is yes, then we want to hear from you.

Our ideal candidate will be able to coach a range of abilities, have experience of working with and motivating volunteers and good verbal and written communication.

Job description

About KLS’ Future Foundations education team 

Future Foundations is an education programme of Katherine Low Settlement. Since 2004, KLS’ Future Foundations education team of 10 part-time staff and over 100 volunteers, have supported young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family (if they have one) needs to overcome the barriers to education they face at home and school. 

Key Objectives for this Role

Working with the Senior Caseworker and Team Manager you will: 

Key Objectives and Details for this Role

Working with the Senior Caseworker and Team Manager your role and responsibilities include: 

•Support staff to liaise with families/carers to communicate information regarding our work

•Support staff to keep and maintain robust recording and monitoring systems

•Maintain, collect, edit and store documentation of our work including photos, case studies for Newsletters, funding reports and other records

•Support our senior case workers with weekly drop-in advice sessions at KLS, including completing forms with families, general admin tasks etc.  

•Support casework team with making and following up on internal and/or external referrals, signposting whenever relevant and according to adequate referral pathways and in response to the young people’s/family's needs – with support and guidance from staff

•Add information to our database – guided by team leads/managers - log all cases; monitor progress and ensure all identified actions are taken

•Support with casework tasks, guided by senior caseworker and manager, from initial contact to resolution, maintaining confidentiality throughout

•Liaise with external agencies and organisations on behalf of clients

•Respond to enquiries by telephone, email, referring on internally or externally organisations when necessary

•Ensure records are kept and information managed confidentially in line with the data protection legislation

•Supporting Refugee team with general admin, database, evaluation data

•Maintain excellent safeguarding practices

•Supporting with partnerships liaison work – keeping records up to date 

Teamwork and reporting

•Work with Future Foundations team members to coordinate work, refer young people and/or parents/carers to our casework and advice team.

•Contribute to reports for trustees and funders and attend periodic meetings with funders

•Communicate well with other teams within KLS to provide a high-quality service to our members

Other Duties 

•Participate in regular supervision and annual appraisals; help to identify your own job-related development and training needs.

•Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity andrespect.

•Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies. 

•Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.

Person Specification

The following skills and experience are required for this post:

Essential

·      Fluency in Arabic (spoken and written) to effectively support Arabic-speaking service users and families

·Experience of working with refugee communities and/or children/young people and/or vulnerable groups ensuring that clients’ needs are at the forefront of service planning and delivery

·Ability to manage an independent workload and support the wider team

·Ability to work as part of small team, whilst also working independently

·Personal attributes: hard working, organised, takes initiative, reliable, patient, high professional standards

·Excellent IT skills including MS Office suite and ability to use Internet, email and social media

·Committed to KLS’s mission, vision and values

·Passionate about social justice, education and championing the value of families from refugee communities

·Excellent communicating skills (oral and written) with refugee families, staff and partner organisations

Desirable

·Experience of planning, delivery and reporting in a similar voluntary sector project (preferably with refugee communities) 

·Experience and sensitivity working with vulnerable communities who are affected by mental health issues and past trauma. Empathetic, non-judgmental and able to form supportive but boundaried relationships with individuals

·Knowledge of up-to-date best practice as regards safeguarding the welfare of children and adults

·Excellent problem-solving skills and strong attention to detail

·A recognised casework/advice qualification

·Experience of collecting monitoring and evaluating data

·Aptitude for communicating in another language, particularly Somali, Farsi and/or Tigrinya

·Knowledge of Battersea / Wandsworth

Our School Talks are a key part of our work at Just Like Us. We take hundreds of bookings from schools every year, and deliver hundreds of school talks across the UK with the support of our LGBT+ volunteers aged 18-25.

This role will be key in working with schools to clarify and action their bookings with us, and supporting our volunteers to deliver those talks, working with the Volunteering Team.

The application deadline is 23:00 on Monday 20 April 2026. We look forward to receiving your application!

Summary of the Role

Just Like Us is the LGBT+ young people’s charity and works with thousands of schools and young people across the UK through its programmes. This role is critical to the delivery of our mission and will support the Education Programmes and Impact Manager to deliver School Talks so that we can reach even more young people across the UK with our stories of allyship. The role will be working across the Programmes Team, working on the School Talks programme primarily. The Programmes Team delivers the Ambassador programme, Pride Groups and resources for schools. This role is an entry-level position and will provide the successful candidate with a strong foundation for a career in the voluntary sector. We are looking for someone who is eager to learn, with strong organisational and administrative skills, and good communication skills to join a friendly, driven Programmes Team. We are very keen to hear from underrepresented voices, particularly trans and non-binary, Black and/or PoC candidates.

About Just Like Us

Just Like Us is the LGBT+ young people’s charity. Founded in 2016, we work with primary schools, secondary schools and sixth form colleges across the UK to improve the lives of LGBT+ young people. To do that, we run several programmes:
● Ambassador Programme: We support our ambassadors to use their voice, develop skills and find community. They also deliver our School Talks programme to schools across the UK.
● School Talks programme: We train and support our LGBT+ 18 to 25 year olds to speak in secondary schools about growing up LGBT+ and allyship.
● Pride Groups: We help secondary schools set up and run lunchtime or after school clubs for LGBT+ pupils and their allies to meet, learn and get support, creating a safe space in every setting.
● Resource Library: We provide free resources to thousands of schools, making LGBT+ inclusive education accessible to all. This includes free e-learning for teachers to increase their confidence in creating LGBT+ inclusive educational settings.
● School Diversity Week: We run the UK-wide celebration of LGBT+ equality in primary and secondary schools. We provide free educational resources to thousands of schools, making LGBT+ inclusive education accessible to all.

Job Description

This role reports directly to the Education Programmes and Impact Manager.

Programme delivery
● Support the Programmes Team to deliver our programmes
● Good regular communication and reporting to the Education Programmes and Impact Manager
● Manage the administration of our School Talk programme, including organising bookings with schools, organising volunteers, supporting schools and ambassadors, supporting the whole delivery
● Represent the charity at conferences, events, prides and fairs
● Ensure volunteers have a fulfilling and engaging experience when volunteering with Just Like Us, that they feel recognised and understand the impact of their contribution
● Work collaboratively across teams to manage logistics and ensure the smooth running of Just Like Us programmes throughout the academic year
● Support the delivery of our education programmes, including delivering talks, workshops and training for teachers on LGBT+ issues
● Support with the creation and development of resources
● Assist the monitoring and evaluation of programmes by distributing surveys, collecting case studies and providing analysis of data obtained to evidence our impact
● Support our marketing and communication initiatives, writing emails and monitoring open rates
● Assist with the maintenance of our online databases and systems for confidential data
● Support programme effectiveness by contributing to improving internal workflows and procedures
● Escalate any issues, monitor risks and ensure compliance with relevant regulations

Cross-team working
● Collaborate with colleagues in our Communications, Development and Education to deliver our charitable purpose
● Diversity, Equity, and Inclusion (DEI) Initiatives: Champion diversity, equity, and inclusion initiatives within the charity, promoting a culture that embraces and celebrates individual differences and ensures the organisation's programmes and workplace practices are inclusive and reflect the diverse communities it serves

Safeguarding is a collective responsibility and all employees, volunteers, and stakeholders are expected to actively contribute to creating a safe and supportive environment for children, young people, staff, adults at risk and programme participants. The listed role responsibilities are not exhaustive and employees may be required to take on additional tasks related to other organisational needs as and when necessary.

Person specification: experience, skills and attributes

The applicant must:
● Be passionate about LGBT+ inclusion in education and be highly motivated to support us to grow
● Have excellent interpersonal skills and be a relationship builder with school teachers, head teachers and our volunteers who are LGBT+ and 18-25
● Have good written and verbal communication skills
● Have excellent organisational and administrative skills, with great attention to detail
● Have a willingness to learn and develop
● Be able to travel across the UK to represent Just Like Us at national conferences and event
● Be able to work effectively both independently, as part of a team and across the organisation
● Be highly computer literate, willing to learn and use our database Salesforce quickly and proficient in using email, Google Sheets and Google Docs (or equivalent)
● Be able to work very effectively under pressure and meet tight deadlines
● Flexibility to commence work from 8:00am, Monday to Friday to support early-morning school programme delivery when needed

Desirable but not essential
● Experience of working with schools

The application deadline is 23:00 on Monday 20 April 2026.
Interviews will be held on Tuesday 12th and Wednesday 13th of May 2026.

We look forward to receiving your application!

The Living Wage Foundation is seeking an experienced and driven Senior Media and Communications Manager to join our team for a 12-month contract. This is an exciting opportunity for a highly organised and proactive communications professional with a strong background in media relations, public messaging, and team leadership. The ideal candidate will be experienced and confident in working to tight deadlines, responding to last-minute changes, and prioritising competing demands in a high-profile environment. They will be motivated to amplify the Living Wage Foundation’s mission of tackling low pay and insecure work.

The postholder will lead all media, messaging, and external affairs work, developing and implementing a proactive media strategy that supports our mission and key campaigns, such as Living Wage Week and the annual Rates announcement. As a skilled media professional, you will oversee all communications outputs, ensuring consistency and strategic alignment, while delivering media training and refining key messaging to maximise reach and impact. 

In this role, you will be instrumental in advancing our political engagement efforts, building cross-party support and working with political leaders, mayoral teams, and other key stakeholders to promote our initiatives. You’ll manage two direct reports (Events Manager and Media Manager) who each hold line management responsibilities, and you will play a critical role within our Senior Management Team, collaborating closely with the Head of Communications to shape the overall direction of our communications work. This role will work closely with Citizens UK colleagues, including the Citizens UK communications team on cross-organisational priorities.  You will report to the Head of Communications.

As a senior leader, you will be responsible for managing and allocating part of the communications team budget, expanding team capacity, and driving the team’s effectiveness. In collaboration with other senior managers, you will help foster a culture that values creativity, innovation, and strategic impact.

Senior Media Officer (PR)

Contract type:12-month fixed term, Full time, 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
 

Salary: £41,324 per year with excellent benefits.

*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The WaterAid media team is busy, ambitious, fast paced and fun. We strategically lead on both proactive and reactive media activity engaging with journalists to support WaterAid’s mass engagement campaigns (e.g. campaigning for no mother to give birth without safe water), partnerships (like designing celebrity toilets at Glastonbury, or creating PR campaigns for our Wimbledon Foundation partnership), brand awareness and political influencing.    

About the role

As our Senior Media Officer, your will support the Senior PR manager to deliver the public relations function for WaterAid across digital and traditional media and work closely with the team and other colleagues across our fundraising, partnership and advocacy teams to drive ambitious and sustainable change.  

In this role, you will:

• Develop and deliver innovative integrated, digital-first PR campaigns that achieve impactful national, international, local and digital coverage, to support our fundraising and public engagement activities, build WaterAid’s profile, and align with wider organisational aims   
• Take a project lead on high-profile strategic partnerships to deliver media projects that meet shared objectives and help our partners become influencers in their sector to drive change    
• Work with the Celebrity and Influencer team to develop effective ways to work with high-profile supporters to build awareness of WaterAid and our work  
• Shoot, edit and upload digital content for our digital media outlets including TikTok and YouTube 
• Build and maintain relationships with key journalists and broadcasters including the planning and managing of trips to country programmes with journalists, celebrities or for content gathering  
• Join the 24/7 on-call rota (aprox every 6-8 weeks) and be prepared for travel in the UK and overseas - usually around two weeks per year - as well as some work outside normal office hours, as necessary   
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Excellent command of written and verbal English to produce written media work of high quality 

• Proven experience of working in an in-house press office / PR agency or as a journalist 

• Excellent understanding and working knowledge of digital platforms including TikTok, YouTube, LinkedIn and Instagram 

• Strong understanding of the UK and global media landscape, with an excellent nose for a story and established relationships with key journalists and media outlets for major UK and global titles. 

• Proven experience of delivering effective and innovative integrated, multi-channel media campaigns with digital media at their core   

• Understanding of how the media can be used as an influencing tool – whether to encourage fundraising and engagement or influence decision makers 

• Ability to forge effective/ strong working relationships within the team and with colleagues from across the organisation 

• Proven ability to prioritise workload and work under pressure independently and as part of a team

• Commitment to personal learning, development and improvement in pursuit of own objectives and those of the team and organisation 

• Commitment to WaterAid’s values and a working style that reflects these 

Although not essential, we’d prefer you to have:

• NGO or international development experience 
• Experience of working effectively within a complex matrix structure 
• Experience of working for print, broadcast or online media 
• Experience of working on successful fundraising appeals 
• Experience of working with corporate partners 
• Strong IT skills in Canva, Word, Excel and Outlook 
• Experience working with agents and celebrities
• Ability to speak French or Portuguese 
•  

Closing date: Applications close 12:00 PM UK time on Friday, May 1st. Interviews are expected to take place week commencing May 11th.

How to apply: Click Apply to complete upload your CV and cover letter
 

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

•  36 days’ holiday (including 8 Bank Holidays)

• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Impact & Communications Coordinator

Salary: c.£30,000
Contract: Permanent | 35 hours per week
Location: Hybrid (North London & homeworking)

FEAST With Us (FEAST) is looking for a driven and creative Impact & Communications Coordinator to lead the measurement, evaluation and communication of our work tackling food insecurity across London. This pivotal role combines impact evaluation, data analysis and storytelling—using evidence to improve our services, strengthen fundraising, and clearly communicate the difference FEAST makes to individuals and communities.

About Us

FEAST improves the nutrition, wellbeing and health of people at risk of food insecurity. We deliver nutritious community meals, and Healthy Eating on a Budget programmes across London venues, working in partnership with charities and community organisations.

Key Responsibilities

• Lead FEAST’s impact measurement, evaluation and learning, including Theory of Change and impact frameworks
• Collect, analyse and interpret qualitative and quantitative impact data
• Produce accessible impact reports, case studies and insights
• Support funding applications and reporting with robust evidence
• Develop and deliver FEAST’s communications and marketing strategy
• Create engaging digital and print content (website, social media, newsletters, reports)
• Manage FEAST’s website and ensure consistent brand messaging and tone of voice
• Build relationships with partners, ambassadors and stakeholders

About You

You will have:

• At least 2 years’ experience in charity impact/evaluation
• At least 2 years’ experience in communications or marketing
• Strong data analysis, writing and storytelling skills
• Excellent organisation and project management abilities
• Experience using tools such as Excel, PowerBI, Mailchimp, CMS/WordPress and Canva
• A strong commitment to FEAST’s mission and values

Knowledge of food insecurity, nutrition, PowerBI dashboards, PR or policy work is desirable.

Key Benefits

• 25 days annual leave + bank holidays
• Pension: 3% employee / 5% employer contribution
• Enhanced maternity and paternity leave
• Flexible hybrid working
• Supportive, mission‑driven team culture

How to Apply

Send your CV and covering letter by 5pm, Friday 24 April 2026. Applications reviewed on a rolling basis.

The Head of Public Fundraising will lead the design and delivery of a mass audience fundraising strategy for The Children’s Trust. Taking a supporter centred approach, the postholder will lead a team of individual giving and relationship fundraisers to generate income through the strategic and long-term engagement of new and existing supporters.

The role will include setting and delivering income and expenditure budgets across individual giving, legacy, events, community and partnerships income streams as well as evaluating new opportunities for voluntary income growth.

The postholder will play a key part within the Fundraising, Retail and Communications directorate and champion fundraising across the organisation.

This role is not open to sponsorship.

Staff benefits include shuttle bus, and more… Read more below.

Role Requirements

• Develop, implement and monitor a fundraising strategy across all public fundraising areas aligned to the voluntary income strategy.
• Working with the Director of Fundraising and Communications, set income and expenditure budgets, agreeing activities and initiatives to deliver these budgets ensuring. cost control regular forecasting and taking corrective action to achieve budgets. 
• Establishing and monitoring KPIs and quality standards for the Public Fundraising team 
• Review and build on The Children’s Trust supporter journey, ensuring that all supporter relationships are strengthened and that donors are engaged on many levels.
• Review and revise The Children’s Trust case for support, working with the Head of High Value Philanthropy to develop appeals and/or products relevant for different audiences.
• Using a donor centred approach, explore opportunities to maximise income growth and long-term relationship development.
• Work with Senior Events and Partnerships Manager and Senior Individual Giving Manager to strengthen relationships and cross-team working within the Public Fundraising team with a view to maximising supporter engagement and fundraising opportunities. 
• Lead the team to create a supporter-focussed plan to refine assumptions around product offerings and audience needs. 
• Using CRM principles, work with senior managers to optimise acquisition planning, and channels and campaigns within agreed budgets.
• Build and strengthen internal relationships across the organisation to co-produce fundraising propositions and ensure that budget relieving, organisational priorities are at the centre of all fundraising relationships.
• Work with Heads across the Fundraising, Retail and Communications Directorate to manage relationships, scope of work and overall budgets when commissioning external data analytics, creative and media agencies. 

Interview Date:

1st Stage - w/c 27th April 2026

2nd Stage - w/c 4th May 2026

PLEASE READ CAREFULLY – ‘How to Apply’

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Job Title: Support worker

Location: London Borough of Tower Hamlets

Salary: £30,784.00 per annum 

Hours: Hours: 40 hours per week, including weekends

Contract: Permanent

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

We have an exciting opportunity for Support Workers within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.

We are looking for:

Competencies

• Knowledge, empathy, understanding and proven ability to work creatively and engage homeless people whose alcohol/ drug misuse/ mental health/ complex trauma has had significant effect on their physical and mental health, social and coping skills .
• Ability to assess needs, risks (within a framework of positive risk taking) and develop user led support plans.
• Awareness of and ability to identify and address health and care issues with partners, especially substance misuse, mental health, dementia etc.
• Ability to respond to challenging behaviour in a safe way.
• Ability to develop successful professional relationships, working collaboratively with external and internal partners , sharing expertise and learning from colleagues in health, social care,probation and voluntary sector etc
• Knowledge of and commitment to service user involvement, self empowerment, equalities, diversity andservice improvement
• Basic understanding of the principals of delivering support within a Psychologically Informed Environment (PIE) and commitment to working within this model
• Robust knowledge and practical application of adult safeguarding requirements.
• Knowledge and understanding of Healthand Safety in a hostel setting, including dealing with emergencies and working alone.
• A good listener and communicator at all levels, including people with communication difficulties
• A good standard of literacy, numeracy, computer skills and the ability to write accurate and succinct reports.
• Proven ability both to work within a team and use initiative to problem solve.
• Excellent time management skills
• Willingness and ability to support personal care where the service user is at risk
• Ability to implement policies and procedures,standing orders and financial regulations

What we offer

We offer our staff a generous benefits package, which includes:

• Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
• Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
• Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
• Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
• Season Ticket Loans – We offer interest-free season ticket loans after successful probation
• Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

How to apply

Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.