Coordination jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the post:
As part of our Business Directorate, this role will lead a first-class comprehensive support function that underpins all areas of the charity:
·The post holder will be someone who is organised, efficient and adaptable who can manage time effectively in a very busy role, juggling multiple responsibilities and keeping large volumes of information at their fingertips, who prioritises the needs of The Reading Agency at all times, appreciates an informal but professional work environment and enjoys supporting a busy team working in an agile environment.
·You will be a core member of the Business Directorate supporting the Head of Finance and Operations to ensure that the organisation functions efficiently, effectively and sustainably.
Key responsibilities:
·Co-ordinate support across the organisation, working with the leadership team, core business and programme teams to coordinate meetings, create visual content and resources, design artwork, support day-to-day communications.
·To manage logistics and delivery of in-person events in liaison with Marcomms and programme teams (e.g. World Book Night, Summer Reading Challenge launches), and coordinating internal events (e.g. Staff days, Board meetings).
·Managing The Reading Agency online shop processes and being a key point of contact for print and design suppliers, and ensuring high quality customer service for partners and customers in contact with the charity.
·Line management of the Business Support Administrator.
·Managing the office facilities and equipment, and homeworking requirements to ensure staff can carry out their work effectively, and act as the key day-to-day liaison between The Reading Agency and Society of Authors, working with the Head of Finance and Operations.
·Staff Health and Safety Lead: Monitoring health and safety, undertaking desk assessments and providing health and safety guidance to all staff and associates.
·Carrying out other projects or duties as may be requested by The Reading Agency management where capacity allows.
Key contacts:
·The Leadership Team
·Other members of the wider Business Directorate Team (HR, Finance, Systems)
·Programme Managers and their teams
·MarComms
·Other colleagues across the organisation, external stakeholders and partners
Skills/Knowledge:
·Excellent working knowledge of Microsoft Office and other applications, including Outlook, Word, PowerPoint, Excel, Teams and Zoom
·Ability to work with and understand databases and customer relationship management systems like Salesforce
·Strong organisational skills and demonstrable ability to prioritise and work to deadlines in a fast-paced environment
·Strong relationship building skills, with the ability to achieve positive shared outcomes
·Strong written and verbal communication skills
·Excellent people management skills
Experience:
·Ability to come up with creative solutions and ideas
·Ability to remain calm and work effectively under pressure, adapting and reprioritising as necessary for changing circumstances
·Able to work successfully as a member of a team, where colleagues work in separate locations and communicate via email, Teams and Zoom
We are a UK charity with a mission to empower people of all ages to read.



The client requests no contact from agencies or media sales.
Applicants must be located within 2 hours travelling distance of Cambridge City.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles, and believe in the power of community, resilience, and connection.
Role Mission.
To ensure that Scotty’s understands and demonstrates the impact of its work — through high-quality research, meaningful measurement, and clear reporting. You will lead the development of internal and external research projects, manage beneficiary insight gathering, and oversee the systems and frameworks we use to evaluate and share our effectiveness.
This role is central to helping us improve what we do and explain why it matters and ensuring that lived experience remains at the heart of everything we do.
The key responsibilities of this role are:
Impact Measurement
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Develop and maintain frameworks to measure the outcomes of all services and programmes.
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Ensure Success Measures (KPIs) and qualitative feedback tools are aligned to our Theory of Change.
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Work with the Families (service delivery) team to embed consistent and meaningful data collection across all services.
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Design simple, automated reporting processes to reduce manual admin and improve data use, making effective use of Scotty’s CRM.
Research & Insight
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Lead internal research projects using beneficiary data, surveys, and feedback loops.
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Scope and manage external research partnerships with academic institutions or sector bodies.
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Design and deliver surveys to beneficiaries and the wider bereaved military community
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Produce evidence to support service development, strategic decisions, influence national policy, and funding bids.
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Lead our existing advisory group (for children and young people) and establish new groups as required (e.g. for adult services).
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Ensure that lived experience remains at the heart of the charity’s focus on understanding the need.
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Ensure that Scotty’s have access to the most up to date research within the bereavement, military, Children & Young People and Family Support sectors.
Communication of Impact
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Create clear, accessible insight reports and data summaries for internal and external use
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Lead the delivery of the annual Impact Report (content, structure, coordination with teams).
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Develop quarterly insight packs for funders and stakeholders, with engaging visuals and stories.
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Work with the Outreach Squad to ensure impact is integrated into campaigns and storytelling.
Learning & Collaboration
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Act as the internal ‘voice of insight’ – bringing beneficiary perspective and data into key conversations.
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Contribute to team training on evaluation, feedback collection, and outcomes thinking.
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Participate in cross-functional planning, especially with the Service Delivery and Outreach Squads.
Policy (Light Touch)
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Track key developments in bereavement, the Armed Forces, and children, young people and families policy
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Produce brief summaries or ‘position snapshots’ where relevant to Scotty’s mission
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Build relationships with other research and impact professionals in the sector
The 30-day goals for this role are:
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Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
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Develop a deep understanding of our current Success Measures, Impact measurements and Theory of Change.
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Reviewing research and data produced by the charity and related external research previously published.
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Understand the data structure and reporting capabilities of Salesforce (CRM).
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Understand existing commitments (e.g. funder report, impact reports etc).
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Taken ownership of our 2026 Community-wide survey (project will be handed over upon start).
The 60-day goals for this role are:
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Audit current data quality and gaps across the F-Team Programmes.
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Worked with the Families Team to develop the first adult lived experience advisory group.
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Reached out to relevant impact and research groups to introduce yourself, particularly those attached the military or bereavement charitable sectors.
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Identified 1-2 relevant conferences or forums for Scotty’s to present at.
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Build ideas, working with the Head of Service, that can help teams improve current Success Measures and Impact measurements.
The 90-day goals for this role are:
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Held at least 1 adult lived experience advisory group session.
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Created and shared the first quarterly Impact Review for internal use.
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Fully taken accountability for impact reporting and research projects within the charity and able to demonstrate a clear plan of action for the rest of the year.
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Proposed an outline for the Annual Family Feedback Survey in September.
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Start to co-ordinate the 2026 Impact Report
About You
Must-Have
Proven experience in research and impact evaluation, ideally in the charity or public sector
Strong skills in data collection, survey design, and analysis
Excellent written communication and reporting skills
Able to translate data into real-world insight
Experience of CRM databases and producing reports from them
Knowledge and experience of the principles of involving those with lived experience, including co-design and co-production
Nice-to-Have
Experience working with or around the Armed Forces community
Understanding of trauma-informed or bereavement support practices
Experience producing Impact Reports or funding insight packs
Familiarity with Salesforce or CRM data tools
Some knowledge of public policy or third sector trends
Additional Information
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The role may require occasional evening or weekend work
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Enhanced DBS check required
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Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
Families Come First
Everyone a Supporter, Every Supporter a VIP
Love What You Do
Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Closing date: 15th May 2026. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Mind in Croydon is seeking a compassionate, proactive and community-focused Social Networking Caseworker to support adults experiencing severe and enduring mental health challenges to build confidence, strengthen social networks and engage in meaningful community activities.
This is a person-centred, recovery-focused role working with a caseload of up to 35 individuals. You will support people to identify their goals, access mainstream opportunities such as education, physical activity, cultural groups and volunteering, and gradually reduce reliance on statutory services where appropriate.
The role combines direct one-to-one support, partnership working with mental health professionals and community organisations, and the development of group activities at Fairfield House, Croydon. You will play a key role in enabling people to rebuild independence, confidence and community connections.
This post requires flexibility to meet the needs of the service, which may include occasional weekend work, as part of the rota. Time off in lieu (TOIL) will be provided where additional hours are worked, and there is no routine expectation of frequent out-of-hours working.
If you are motivated by social inclusion, empowerment and practical recovery support, we would welcome your application.
Hours 36 hours a week, full time, worked across a rota covering Saturdays
Reports to: Social Networking Manager
Based at: Mind in Croydon Fairfield House 10 Altyre Road, East Croydon, flexible working with regular presence across our premises and community sites across the London Borough of Croydon
To apply, please submit an up-to-date copy of your CV and a cover letter no longer than 2 A4 pages to, outlining your reasons for applying and demonstrating how you meet the criteria set out in the person specification.
Mind in Croydon is working to promote good mental health. It seeks to empower people to lead a full life as part of their local community.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
A fantastic opportunity to join the Cure Parkinson’s Research team – a medical research charity supporting research to slow, stop or reverse Parkinson’s. Working with the Director of Research, this role will have management of Cure Parkinson’s clinical portfolio. The charity supports a large treatment selection process that feeds new clinical trials seeking disease modification. This is an exciting time in Parkinson’s research and there is the opportunity to have a really meaningful impact by joining the Cure Parkinson’s team as we expand our funding schemes and initiate new ventures.
As our Clinical Research Manager, you will have a PhD in life sciences (an MD or MBSS would be advantageous) and significant experience in clinical trial development. A healthcare professional engaged in medical research you will be looking to move to the charity sector to influence the strategic direction of the Parkinson’s research field and drive forward the search for a cure. You must have a strong understanding of Parkinson’s, the biology associated with the condition, and the agents currently in development. You will require excellent organisational and communication skills as you will be representing the charity via stakeholder engagement. Working as an effective member of our Research Team you will be able to handle multiple tasks with precision simultaneously and be comfortable building relationships and providing support for researchers.
To apply please submit your CV and a Supporting Statement (max 2 pages) outlining how you meet the requirements of the role by 23:30 on Thursday 28 May 2026.
Interviews will be held on Friday 12 and Monday 15 2026.
Everything we do is to move us closer to our goal, of finding new treatments to slow, stop or reverse the progression of Parkinson’s.



The client requests no contact from agencies or media sales.
Every day, firefighters across the UK run towards the things most of us run from. The Fire Fighters Charity exists to support them and the people they love, when they need it most.
Now they're looking for someone to help grow the income that makes that possible.
This is a rare one.
Face to face fundraising at the Fire Fighters Charity isn't a tired legacy channel, it's a programme that's been rebuilt, is already performing strongly, and is seen as central to the charity's future. The in-house team works directly with fire and rescue services across the country. A public-facing agency programme runs alongside it. Both are growing. Both need stronger leadership.
That's where you come in.
As Face to Face Manager, you won't just be keeping the plates spinning. You'll be shaping strategy, building business cases, improving data and reporting, managing agencies and an in-house team, and helping take this programme to the next level. You'll have direct access to the firefighters themselves, whose stories are among the most compelling anywhere in the charity sector.
What you'll bring:
A solid grounding or at least a strong working knowledge in face to face or dialogue fundraising, whether from the charity side or an agency background. Strong data skills and confidence with KPIs and reporting. The strategic instinct to see the bigger picture, not just the next campaign. And the personality to thrive in a remote, relationship-driven role where no two weeks look the same.
Experience with Salesforce or a similar CRM is a plus. A solutions-focused mindset is a must.
Why it matters:
Over 10,000 people from the UK fire and rescue community were supported last year. The charity has 45,000+ regular givers. Individual giving income already exceeds £4m and F2F has significant room to grow. The person who takes this role will be a key part of making that happen.
We offer specialist, lifelong support for members of the UK fire services community, empowering individuals to live happier and healthier lives



Job Title: Cross Services Project Manager
Reports to: Senior Management
Salary: £36,584 Per Annum
Hours: Full Time (36 hours per week)
Location: Pan-London, Head Office in Tooting, SW17
Contract: 12-month fixed term (with potential to extend or become permanent)
Introduction to Generate
Generate is a charity that supports people with learning disabilities and additional needs to live fulfilling lives. We work across employment, social care and community services, supporting people to develop skills, connect with their communities and move towards greater independence.
Generate – Your Life, Your Support
Purpose of the Role
The Cross Services Project Manager is a flexible, operational role, designed to provide capacity across multiple services, with a particular focus on Access to Work funded Employment Support and Community Connections, our Outreach and Day Opportunities services.
The role will support key operational functions, including Access to Work coordination and funding processes, while also contributing to delivery across services where demand is highest.
This position is intentionally designed to be adaptable in response to organisational priorities and changes in funding, ensuring Generate can maintain high-quality delivery while remaining responsive to external pressures.
Closing date 11th May
Interested?
If you would like to find out more, please click the apply (Redirect to recruiter) button. You will be directed to our website to complete your application for this position.
All applicants must undergo a DBS (Disclosure and Barring Service) check.
Generate is an equal opportunities employer.
No agencies please.
Are you ready to make a difference where it matters?
Join us in shaping the future of local Church life
The Diocese of Gloucester is launching a bold and visionary initiative to strengthen the life and mission of our local churches. We are seeking three exceptional individuals to join our growing network of Deanery Operations Leaders—one each in Forest, Tewkesbury and Winchcombe and Severn Vale Deaneries.
This is not just a job. It’s a calling to serve, to lead, and to build something new. If you are a highly skilled professional seeking purposeful work, or an emerging leader looking to grow your capabilities in a dynamic, multi-disciplinary environment, this is your opportunity to shape the future of the Church of England at the local level.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Strategy, Performance and Planning Manager
Contract type: Permanent, Full-time, 35 hours per week
Location: London, UK
UK hybrid working: a minimum of 40% of working time is spent face-to-face (in the London office, at external meetings, or on travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £61,645 per year with excellent benefits
We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Strategy, Planning and Performance Manager reports to the Director of Strategy, Performance and Planning, working across both UK and the global federation’s performance and planning functions and our Global Strategy. They will therefore belong both to the UK Finance, Technology and Strategic Planning Directorate team and to the Global Secretariat. The team consists of roles that work across WAUK and WA international.
About the role
As our Strategy, Performance and Planning Manager, you will play a pivotal role in our global planning and performance cycle, translating strategy into actionable insights that maximise impact, and work closely with senior leaders, country programmes, global member teams, and cross-functional stakeholders to drive sustainable change.
In this role, you will:
- Play a leading role in the planning and reporting cycle in WAUK and WAi, ensuring aligned business plans that maximise the potential contribution of each member to WaterAid’s Global Strategy and impact
- Use strong analysis and presentation skills, to feed into a coherent narrative that drives data informed decisions and actions
- Lead multi-annual and thematic reviews of progress against the Global Strategy to assess contribution to global change, identify achievements and challenges, lessons learned and recommendations.
- Support development and evolution of WaterAid’s Global Strategy, project managing key enablers of the strategy and drawing on expertise, experience and perspectives from across the organisation to drive progress.
- Lead on strategy development at Global, Member and Country Programme level, working within the wider strategy remit and supporting the wider federation’s objectives at all times.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
To be successful, you will need:
- Strategic and critical thinking across complex and fast-moving environments: with the ability to consider how trends and shifts in the wider world and internally may affect strategic delivery
- Strong analytical skills with a good understanding of performance measurement in data-poor environments and qualitative evaluation methodologies that enable deep reflection on performance
- Knowledge of corporate planning, with an understanding of different approaches in different contexts
- Effective stakeholder management; able to understand and present to diverse audiences, anticipating differing needs
- A degree with substantial experience in strategy, planning, and performance management within a reputable organisation. A Master’s degree would be advantageous but not essential.
Closing date: Applications close at 12:00 PM (UK time) on Tuesday, 19 May 2026. Applications will be reviewed on a rolling basis, and the role may close earlier if a suitable candidate is identified, so we encourage you to apply as early as possible. Interviews are expected to take place in the week commencing 25 May 2026.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK-based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Commitments
Our People Promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



The essentials …
- Permanent, full-time (Monday to Friday, 9am to 5pm)
- £27,000 per year
- Hybrid working with 2 days a week in our Bath office
The Geological Society Publishing House has an exciting opportunity within our publishing team to provide wide-ranging administrative support for editorial development team activities and project work. Utilise Editorial Manager and online content platform systems to support provision of guidelines for contributors and setting up of new titles and collections.
Who are we?
Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science – through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity.
We have a membership (Fellowship) of c. 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics.
We have been a major publisher within the community since 1811. An independent and international publisher, we are dedicated to providing a high-quality service to geoscientists globally and any surplus is invested to support our discipline. We publish a diverse range of books and journals on the Lyell Collection, with over 10,000 pages of new peer-reviewed geoscience literature being made available every year.
Overall responsibilities / requirements …
Editorial development:
Wide-ranging support for staff and activities, to include:
- Support for commissioning processes, to include:
- Research and data collection
- Profiling online sources such as conference schedules, departmental websites …
- Identifying and collecting contact details for potential leads
- Use of bibliographic databases such as Dimensions (for data collection)
- Reporting (data collection and compilation): annual reports, reports for partners, read and publish usage, Top Reviewers, and others
- Support for meetings of Editorial Boards and Publication and Information Committee: coordinating meeting dates, compiling meeting papers and resources, recording meeting minutes
- Gathering feedback from external collaborators, including administration of editor surveys
- Proposal review process for new books and thematic collections: researching and inviting reviewers and collating comments from reviewers and editors
Editorial projects and resources:
- Coordinating the process for contracting new book volumes, in collaboration with Books Commissioning Editor
- Setting up new book volumes and journal thematic collections via Editorial Manager system and Lyell Collection online platform
- Support the provision of editor training on use of EM, in collaboration with Publishing Coordinators and Journal Development Editor / Commissioning Editor
- Support maintenance of online guidelines for editorial contributors via Publishing Support Hub, in collaboration with Pub Hub Advisory Group
- Ad hoc support for copyright permissions process, including liaising with authors towards clearing figure and personal communications, as required
- Market research and data collection for editorial projects. Examples may include AI for publishing, research integrity, tenders and proposals, new partnerships (books)
General:
- Support for Editor and Authors newsletters – coordinating schedule and content, liaising with editorial and marketing colleagues
- Any other tasks that can be reasonably requested
What we’re looking for …
- Educated to A-level or degree level
- Good IT proficiency (particularly spreadsheets) and full familiarity with the normal range of office software
- Excellent interpersonal and communication skills
- Excellent administrative, organisational and time management skills
- Some general knowledge of, and interest in, the publishing process would be helpful
The duties and responsibilities highlighted in this Job Description are indicative and may vary over time. As required, post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post.
A bit about us …
The Geological Society is a registered charity and employs just under 60 staff at its offices in London and Bath. The Society Publishing House is based in Bath, from where we provide a full publishing service to an international geoscience community across a portfolio of books, journals, and associated products.
As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:
- 25 days basic holiday entitlement, increasing up to 30 days with continued service (pro-rated for part-time staff)
- Option to purchase up to 2 days extra holiday days per year
- Contributary pension scheme with 10% employer contribution
- Access to 24/7 online GP with mental health & wellbeing counselling
- Free premium Headspace account for you and 2 members of friends/family
- Discounts and recognitions scheme
- Cycle to Work scheme
- Season Ticket Loan scheme
- Life Assurance and Income Protection schemes
- Free access to Royal Academy exhibitions
- Free Geological Society Fellow membership for qualified staff
The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.
How to apply …
To apply for this position, please click the 'Apply' button to be re-directed to our website. Please ensure that your cover letter highlights your experience in no more than 500 words.
As part of our inclusive recruitment initiative, we have introduced the concept of anonymous recruiting in order to evaluate applicants solely on their skills and experience. With this in mind, we encourage you to:
- Anonymise your application by stating only your initials in your CV (including your file name) and cover letter
- State your initials only and job title you are applying for in the subject line when sending your application
- Ensure that you have included your contact email and number, as well as dates when you will not be available or might have difficulty with the indicative timetable
Please let us know if you will require any special provisions to be made should you be called for an interview. We regret that unsuccessful candidates will not be contacted.
All applicants must have the right to work in the UK.
To support Earth scientists, grow interest in the natural world, and connect science, the profession and society.
Senior Internal Auditor
Contract type: Permanent – 35 hours per week (requests for part-time will be considered)
Location: London, UK
UK hybrid working – a minimum of 40% of working time is spent face-to-face in the London office, external meetings or travel. 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £52,468 per year with excellent benefits
*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the role
As our Senior Internal Auditor, you will support WaterAid to continuously strengthen internal controls and effective risk management by the delivery of internal audit engagements working closely with management to drive sustainable change.
In this role, you will:
- Deliver risk-based internal audits to provide assurance that financial and other control procedures are appropriate and implemented as designed.
- Respond to requests for assistance and advice from management in respect of any matters relating to systems of control, risk management and governance.
- Input to the development of the Internal Audit function
- Support management in developing a fraud aware culture and in fraud response, including undertaking investigations where required
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Honesty, integrity, tenacity and sensitivity
- Experienced auditor
- A professional CCAB (Consultative Committee of Accounting Bodies) accounting qualification or accredited member of the CIIA (Chartered Institute of Internal Auditors)
- A willingness to travel and an ability to work independently with limited supervision
- Strong numeric, analytical and financial skills, with an aptitude for budgeting and financial management
- Good understanding of risk management and internal controls
- Excellent communication and report writing skills, with either native proficiency or advanced professional proficiency in English
- Confident to communicate with all levels of management and Trustees
- Excellent time management and organisational skills and ability to juggle multiple assignments and meet competing deadlines
- Strong IT literacy
- Proficiency of auditing using data analytics techniques and AI
- Strong interpersonal skills and proven ability to work across different cultures
- Strong influencing skills and ability to build a strong network within and across WaterAid and with peers in the sector.
- Ability to support and coach secondees and supervise their work as required
Although not essential, we’d prefer you to have:
- Experience of working in the INGO sector
- Qualifications and/or experience in fraud investigations e.g. Certified Fraud Examiner
- Knowledge of French or Portuguese
- Knowledge of language/s from countries where WaterAid works
Closing date: Applications close 12:00 PM UK time on 27 May 2026. Interviews are expected to take place week commencing 08 June 2026.
*Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. Therefore, we encourage you to apply at an early stage.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the UK. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our People Promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
BACKGROUND
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
The Purpose of the Role
The Senior Integration Officer will provide team leadership for longer-term integration casework for refugee households—including both adults and children—resettling in Hampshire under the UK Government Resettlement Programme. This includes the Afghan Resettlement Programme (ARP), the United Kingdom Resettlement Scheme (UKRS), Community Sponsorship, and other eligible schemes. The role focuses on households in their second year onwards of engagement with the service (following completion of the initial resettlement period).
The Senior Integration Officer line manages two Integration Officers and holds a 50% capacity caseload (including complex integration cases), providing reflective supervision, case direction and oversight of safeguarding cases. The postholder will maintain oversight of case management standards, support planning and Outcomes Star use, data quality, and performance reporting in line with contractual requirements.
Key Working Relationships
This position will work closely with all staff involved in the delivery of the Hampshire Resettlement and Integration Support Service. This will include the Programme Manager (Resettlement and Integration), Senior Resettlement Officer, Integration Officers, Bilingual Integration Officer, Bilingual Resettlement Officers, Refugee Employability Caseworker, ESOL Coordinator and Senior Community and Engagement Officer.
Externally, the position will build and maintain strong working relationships with our partners, Citizens Advice Rushmoor, statutory services, commissioned providers, and voluntary and community sector partners across Hampshire. The Senior Integration Officer will represent the service at multi-agency forums, strengthening referral and escalation pathways (including for safeguarding and complex needs), and will work with partners to highlight systemic and individual barriers to independence and longer-term integration outcomes for resettled households.
This role is line managed by the Programme Manager with a dotted-line reporting relationship with the UK Safeguarding Advisor on safeguarding matters.
KEY ACCOUNTABILITIES:
Support to Households (50% caseload capacity)
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Hold a 50% capacity caseload, including complex or high-need integration cases, providing direct one-to-one support and modelling best practice.
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Provide tailored strengths -based casework support to refugee households in years 2 onwards, supporting progression towards independence and reduced reliance on intensive services.
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Where applicable, provide bilingual support and where not possible work effectively with interpreters to ensure clear, accurate and culturally appropriate communication.
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Deliver and/or lead group-based integration sessions and workshops that support access to information, peer learning and opportunities related to longer-term settlement in the UK.
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Lead on partnership development and maintenance (including with Citizens Advice Rushmoor and other local partners), strengthening referral and signposting pathways and coordinating access to services and resources that enable clients to meet their short- and long-term goals.
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Support the completion and regular review of individual Support Plans using the Outcomes Star tool, with a focus on progression, goal-setting and exit planning.
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Advocate, verbally and in written form, on behalf of clients with service providers and statutory agencies, and support escalation and problem-solving where required.
Team support and quality assurance (40%)
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Line manage two Integration Officers, including setting objectives, providing regular reflective supervision, supporting wellbeing and professional development, and completing performance review processes.
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Provide case management support and oversight, including reviewing Individual Support Plans/Outcomes Star use, ensuring timely case notes, and embedding strengths-based, trauma-informed practice.
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Support team coordination and consistency, including agreeing priorities, balancing workload, supporting cover arrangements, and promoting learning and continuous improvement.
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Provide coaching/training and on-the-job support to strengthen delivery.
Safeguarding
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Serve as the first point of contact for safeguarding concerns and record all incidents promptly and confidentially in the CRM.
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Complete initial risk assessments using the matrix and manage low/medium-risk cases in line with the IRC UK Safeguarding SOP, escalating to the Project Manager for supervision and closure.
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Escalate high-risk concerns immediately to the UK Safeguarding Advisor and seek guidance on complex or unclear cases.
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Oversee programme safeguarding across delivery: track actions/outcomes, participate in weekly case reviews, engage partners, and promote staff understanding of reporting procedures.
Key administrative tasks and ways of working (10%)
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Ensure timely and accurate compliance with all reporting requirements, including oversight of database management, case noting and file maintenance, with a focus on evidencing client progress and outcomes in line with data protection and contractual requirements.
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Monitor data quality across the team, implementing checks, addressing gaps promptly and supporting the Integration Officers to maintain consistently high documentation standards.
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Coordinate and support project logistics (as needed), such as arranging venues, preparing materials for group sessions, and ensuring accessible delivery across partner sites.
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Provide flexible administrative support to meet project needs, including contributing to internal reporting and contract performance monitoring.
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Attend and contribute to multi-agency coordination meetings and service development discussions, bringing operational insight to improve longer-term integration support.
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Regularly gather and act on client and partner feedback to improve service quality, accessibility and responsiveness, and support continuous improvement across the team.
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Carry out all duties in accordance with the aims, values and policies of the International Rescue Committee, in particular in relation to safeguarding, confidentiality, impartiality and equal opportunities, relevant legislation and contractual/donor requirements.
PERSON SPECIFICATION
Skills, Knowledge and Qualifications:
Essential
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Demonstrated ability to lead on longer-term integration delivery, supporting clients to move towards independence, providing operational guidance, coaching and support to staff members to ensure consistent, high-quality, outcomes-focused casework.**
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Strong written and verbal communication skills, with the ability to communicate effectively with colleagues, partners and clients in English.
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Sound understanding of safeguarding principles and risk management processes, with the ability to exercise professional judgement and provide appropriate guidance in complex or sensitive situations. **
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Excellent interpersonal and relationship-building skills, with the confidence to navigate and maintain a wide range of internal and external partnerships.
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Strong organisational skills, with the ability to prioritise, manage competing demands and meet deadlines.
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Good IT skills, including proficiency in Microsoft Office and experience leading meetings or trainings via online platforms such as Microsoft Teams and Zoom.
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Ability to work flexibly both independently and collaboratively as part of a team.
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Ability to travel regularly throughout the service delivery area and, where required, to attend partner locations and multi-agency meetings.
Desirable
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Fluency in Dari and/or Pashto or another relevant community language, enhancing culturally responsive engagement and reducing reliance on interpretation where appropriate.
Experience:
Essential
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Significant experience supporting refugees, asylum seekers or other vulnerable populations through structured integration pathways, including progression in employment, education, financial stability and community participation. **
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Proven line management, supervision or team leadership experience for diverse staff within a casework, social care or integration-focused environment, including responsibility for case oversight, performance support and professional development. **
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Strong working knowledge of UK statutory and voluntary sector systems and services.
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Significant experience using Client Management Relationship systems and leading data quality assurance processes. This includes implementing routine checks and controls across case records and client management systems, ensuring timely corrective action and maintaining confidentiality and data protection standards.
The mission of the IRC is to help people whose lives and livelihoods are shattered by conflict and disaster.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join our Marketing & Communications team and help churches reveal Jesus to the next generation. We’re growing, and looking to build on the progress already under way and take our impact up a gear. This role sits right at the heart of how Scripture Union communicates: creating connection and helping more people engage, pray and take their next step with us. If you enjoy producing great work and making it matter, you’ll love the mix – strengthening the relationships we already have, while helping us connect with new audiences across England and Wales.
About Scripture Union
Scripture Union is a national mission-movement, helping churches reveal Jesus to the next generation. We equip churches to reach children and young people – especially those outside the church – wherever they are, and in ways that truly connect. Because every young person should have the opportunity to discover Jesus, and too many never will. Through Bible-based resources, practical training and our Revealing Jesus mission framework, we help churches build relationships that lead to faith. Our team of Mission Enablers supports a growing network of Faith Guides – local people, rooted in their communities, revealing Jesus in everyday life.
About the role
This role is all about helping Scripture Union communicate with clarity, creativity and purpose. It focuses on shaping our digital content and website experience (a big opportunity as we seek to overhaul our web presence); If you like work that’s practical, people-focused and makes a real difference, you’ll feel right at home.
Web and Digital Content Officer
(Salary £31,100 - £32,900 - Full Time)
- What you’ll do:
· Shape and deliver clear, coherent, on-brand digital content aligned with our mission.
· Lead on website content production and day-to-day publishing, improving user journeys, information architecture, accessibility and discoverability.
· Create and publish high-quality visual and written content across website, email and social, including self-produced digital assets.
· Embed strong content governance (tone, style, approvals, naming conventions and asset management) and support colleagues to contribute well.
· Use insight and analytics to continually improve digital content and user experience — especially as we overhaul our web presence.
Why Scripture Union
· Hybrid working (minimum 1 day/week in Milton Keynes HQ)
· Flexible hours
· Generous benefits: 23 days holiday + bank holidays + 5 volunteering days, up to 12% pension contribution, life insurance, and enhanced family leave
· Free Bible Reading Guides
· A supportive, faith-filled environment where your work has eternal impact
Important things to note before you apply
- We are committed to building a culturally diverse workforce and welcome applications from people, regardless of their background.
- The Movement takes Safeguarding seriously. This role will require a Disclosure from the Disclosure & Barring Service and has an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.
- Please note we do not provide visa sponsorship; applicants will need the right to live and work in the UK.
Who We're Looking For: Our Ideal Candidate
We’re looking for strong a candidate who can blend creativity with strategy – a confident specialist who brings experience, initiative and craft. But just as importantly, we want a team-player: the sort who will happily roll up their sleeves, jump in where needed, and strengthen others, so we move further, faster, together – across the Marketing & Communications team and the wider SU movement. If you love using your skills to build something that matters, you’ll thrive here: helping us sharpen our story, widen our reach with churches across England and Wales, and ultimately create more opportunities for children and young people to discover Jesus.
Web and Digital Content Officer
· Significant experience planning, creating and publishing digital content across website, email and social media.
· Strong visual communication and design capability, able to self-produce on-brand digital assets.
· Excellent writing and editing skills, with confidence adapting tone and structure for different audiences.
· Experience managing website content via a CMS, with a commitment to accessibility and inclusive communication.
· Comfortable using analytics/insight to evaluate performance and improve content.
· A committed Christian in sympathy with Scripture Union’s aims and ethos, actively involved in the mission of a local church.
To apply, please download a copy of the relevant job profile and apply via CharityJob. You will need to upload your CV (2 A4 pages max) and a covering letter (2 A4 pages max) detailing how your skills and experience reflect the person specification. All screening questions provided as part of your application must be answered.
Scripture Union is a Christian charity that exists to see a new generation with a vibrant faith in Jesus.



The client requests no contact from agencies or media sales.
Interview date: Wednesday 13th May
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- life assurance cover at 3 x annual salary
- health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer
Dementia UK has a fantastic new opportunity to join our Challenge Events Team where you will help coordinate a portfolio of third-party challenge event activities, driving both participation and income for the organisation.
As the team are expanding and taking on a new portfolio of events, you will manage three international marathons – Dublin, Athens and Valencia and two UK based events – Hackney Half Marathon and Manchester Marathon. The team has ambitious growth plans as a result of Dementia UK’s 5-year strategy plan and there will be opportunity to help scale up on the spaces we have for these and for new events in the future.
As a Challenge Events Executive, you will lead the end-to-end delivery of these events using project management tools and techniques. You will develop and execute marketing plans that grow participant numbers, alongside managing stewardship journeys that deliver excellent supporter experience and maximise income. You will coordinate the production of stewardship collateral including copywriting, compiling design briefs and liaising with internal teams and expert suppliers. You’ll nurture relationships with key stakeholder both internally and externally to ensure the best possible event delivery. You will stay up to date with trends in the challenge events market, identifying opportunities and making recommendations to expand and diversity the programme.
We are looking for you to have a good base of project management skills and have experience of coordinating fundraising events or campaigns on mass. Relationship building and management skills are key to this role as these are new events to us with new partnerships and key stakeholders.
If you are passionate about taking ownership of a new growing portfolio and playing a key role in delivering events that make a meaningful difference to people affected by dementia, then join us now.
This role will be subject to a Basic DBS check.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
- Location: Birmingham
- Permanent Contract: 12 month Fixed term (Maternity Cover)
- £30,000-£32,000 per annum
- Hybrid- 1 office day a week (with additional expectation to be able to travel across Birmingham and the Black Country for ad hoc sessions)
As a Delivery Manager (DM) you will be responsible for the oversight and delivery of the regional Envision programme. This includes managing delivery staff and ensuring quality assurance is in place to achieve the agreed KPIs and outputs.
Working closely with Regional Managers you will ensure schools and business partnerships are in place to enable delivery of the programme and support the delivery team to organise logistics of sessions.
You will also work closely with the Programme and Impact team, including the Director of Programmes and Impact, Impact Manager and Quality Assurance Manager to ensure your team is delivering high-quality impactful sessions.
Key Responsibilities:
- Programme Management: Lead all aspects of the delivery of the Envision programme ensuring ongoing monitoring against milestones and outputs.
- Impact Management: Oversee regional data collection and contribute to regional and national programmes and impact reviews.
- People Management: Support Regional Managers in leading a high-performance regional team.
- Uphold Envision’s values and be a role model for young people and volunteers.
Essential Experience, Knowledge and Competencies:
- Experience of project management - highly organised, with the ability to work with initiative and manage your own time to meet deadlines.
- Experience of managing staff - Coordinating others to ensure they are on track to meet deadlines whilst supporting their development.
- Experience of delivering programmes with young people - including preparing engaging sessions and facilitating sessions with young people.
- Experience of working with stakeholders - Building a strong rapport with stakeholders by setting clear expectations and delivering on these- Understanding the needs of partners and the challenges they face.
- Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture.
Desirable Experience, Knowledge and Competencies:
- Experience in delivering in education partnerships - Understanding the needs of partners and the challenges they face.
- Understanding of, and/ or lived experience of, the barriers that young people face, that contribute to the education and employment gap.
Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview.
To apply you must please read the full application pack
Please note:
- Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time.
- We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.
- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.
Deadline: Sunday 10th May, midnight
For more information on this role, please see the full application pack.
All answers should be no longer than 250 words
The client requests no contact from agencies or media sales.
Role Purpose
The Salesforce Administrator delivers high‑quality configuration, development and support of the organisation’s Salesforce platform to ensure it effectively enables Trussell’s strategic and operational goals. The role designs and maintains CRM solutions, manages enhancements and supports users to adopt efficient, data‑led ways of working. By ensuring a stable, well‑governed and continuously improving Salesforce environment, the role strengthens organisational effectiveness and enhances decision‑making across teams.
This role is part of Trussell’s Knowledge Transformation (KT) Programme. The Knowledge Transformation programme is an enabling programme at the heart of Trussell’s strategy, focused on gathering, curating and sharing our collective knowledge so that it can be used effectively to drive our mission. It brings together our systems, data, insight, and ways of working to ensure that the right information is available to the right people at the right time. By strengthening our technology, improving data quality and access, and building confidence across teams and food banks to use insights effectively, KT enables more informed decision-making, stronger collaboration, and greater impact across all our programmes.
Key Responsibilities
· Design and delivery effective Salesforce solutions.
Design and delivery effective Salesforce solutions by analysing user needs and translating them into Salesforce requirements and configurations to deliver reliable, user-centred solutions to improve workflows and system performance
· Co-ordinate CRM project delivery.
Work with the internal and external stakeholders to manage multiple CRM change projects, co-ordinating requirements, testing and deployment to ensure timely, high-quality delivery
· Manage Issue resolution and enhancements.
Work with external suppliers and internal teams to troubleshoot issues, deliver enhancements and oversee changes, ensuring solutions follow best practice and meet organisation needs,
· Enable and support Salesforce user adoption.
Enable and support user adoption of Salesforce by providing user support training and documentation to strengthen system understanding and ensure consistent, confident use of Salesforce across Trussell.
· Maintain and Improve Data Quality.
Monitor data quality and proactively resolve issues, guiding teams to maintain accurate, consistent data that strengthens reporting and decision-making
· Drive continuous Salesforce Improvement.
Continuously improve the Salesforce platform and ways of working by staying informed of Salesforce developments, identifying opportunities for improvement and to contribute to the ongoing enhancement of CRM processes and functionality
Person Specification
Core Knowledge
· Salesforce platform administration principles, including configuration, data management and security
· Salesforce Nonprofit Success Pack (NPSP) or Non-profit Cloud structure, objects and functionality
· CRM design principles, including process mapping, user experience and data governance
· Understanding of data quality, data protection and good information management practice
· Experience with third-party products such as Demand Tools, Click Deploy, Form Assembly, Own Backup, Apsona
Essential Skills
· Stakeholder management and the ability to influence and guide others to adopt best practice
· Ability to effectively communicate complex technical content to non-technical audiences.
· Strong analytical and problem-solving skills, with the ability to interpret requirements and translate them into technical
· Effective planning, organisation and prioritisation skills to deliver multiple tasks and projects in a multi-stakeholder environment
· Collaboration and teamwork with the ability to work across different internal and external teams and functions
· Ability to manage testing, documentation and change processes in a structured and consistent manner
Key Experience
· Experience delivering Salesforce configuration and administration in a professional setting
· Experience managing CRM-related projects or workstreams
· Experience working with complex CRM datasets including imports, updtes and data quality activities
· Experience collaborating with technical vendors or consultants to deliver enhancements or troubleshoot issues
Special Requirements
· Salesforce Certified Administrator/NPSP Certified.
The client requests no contact from agencies or media sales.





