Customer jobs

The Union of Students are looking for a Finance, People and Payroll Senior Coordinator to assist the Head of Finance in the smooth running of the Union Finance Department. They will be responsible for the accurate and timely processing of payroll, helping to maintain precise financial records, and ensuring compliance with all relevant payroll regulations. This role involves collaborating with the Human Resources team to manage employee data and contribute to the smooth operation of the wider finance team. Write a 140character headline for this job. The post holder will assist in the preparation of accurate and timely Financial Management accounts and oversee the Sales Ledger and Finance Coordinator role ensuring that the sales ledger invoices are accurate and income is received. They will pay attention to detail and can work in a busy environment and to tight deadlines. It is expected that they will provide cover for the finance team in periods of absence as other team members would be expected to provide cover for this role under the same circumstances. As a member of the Union of Students the post holder will contribute to and support the delivery of our Strategic Plan.

Working across multiple income streams, the postholder will support the development and delivery of high-impact fundraising campaigns, compelling cases for support, and meaningful donor communications. With a strong focus on Regular Giving growth and supporter stewardship, the role plays an important part in strengthening long-term financial sustainability.

This is a proactive role requiring strong content development skills, attention to insight and performance, and the ability to contribute to continuous improvement in fundraising systems and processes.

For more information, please download the Information Pack. For an informal conversation about the role, please email recruitment in the first instance.

Hours: Full time with 20% study time

Pay: £22,380

Duration: 20 months

Location: UK-Med Office, Manchester (Hybrid working available)

Are you a capable individual with a passion for Fundraising and making a difference in the world?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

Our Fundraising Team plays a vital role in ensuring we can deliver lifesaving medical care by inspiring supporters to give and supporting them throughout their fundraising journey. The team works closely with individuals, communities and partners to raise funds that directly support UK-Med’s humanitarian responses worldwide.

We are recruiting for a Fundraising Apprentice who will support a range of fundraising activities, with a particular focus on supporter care, fundraising administration, and campaign support. This apprenticeship will provide you with hands-on experience and the opportunity to learn and grow within an international humanitarian charity.

Our ideal candidate will be eager to learn, able to work at pace, manage multiple priorities simultaneously, and have a passion for building a career in fundraising. You will have strong organisational and interpersonal skills and be able to demonstrate excellent attention to detail.

We offer a competitive apprenticeship salary and benefits, along with a friendly working environment and the opportunity to make a real difference through an important role supporting our humanitarian work.

Please note: This role is only available for applicants aged 18 years and above due to the nature of our work, possible deployment requirement for all of our roles, and the hours and flexibility in working requirements needed. UK-Med has risk assessed that our work environment cannot be made reliably suitable for under 18s.

How to apply

We strongly recommend that you read the Candidate Information Pack – Fundraising Apprentice - April 2026 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Response to the following question:

• A detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification

Please apply as soon as possible and no later than Friday 7th May 2026.

Applications for work in the UK can only be accepted from people with an existing right to work in the UK.

Apply if in a Different Field or Higher Level, Especially for Those Without Related Experience or Qualifications

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

Lead income growth that creates lasting change

At Allsorts Gloucestershire, we’re committed to tackling the persistent inequalities faced by disabled children, young people and their families. We’re a respected, values-driven charity with a strong local reputation - and we’re looking for an ambitious Grants, Income & Comms Manager to help shape our future. 

This is an influential role with organisation-wide impact. You’ll lead and grow our income generation strategy, securing sustainable funding that enables us to deepen our impact across Gloucestershire while strengthening our external profile and brand.

About the role

This role offers the chance to make a genuine difference in a dynamic fundraising environment while helping disabled children, young people and families access the support they need to thrive. 

You will:

• Lead and deliver a bold three-year income generation strategy 
• Secure significant multi-year funding from trusts, foundations and commissioners 
• Manage and grow a strong pipeline of sustainable and unrestricted income 
• Develop community fundraising, individual giving and legacy opportunities 
• Ensure communications actively support fundraising, engagement and brand visibility 
• Work closely with the CEO and Senior Leadership Team to shape long-term sustainability 

Approximately 70% of your focus will be on grants, trusts and commissioned income, with the remaining 30% dedicated to community fundraising, individual giving, legacy income and communications.

What we’re looking for

We’re looking for someone who is both strategic and proactive, with strong fundraising expertise and the confidence to lead.

Essential Experience

• Solid track record of securing significant (5–6 figure), multi-year funding from trusts, foundations and/or commissioners to meet income generation targets
• Experience building, managing and maintaining a strategic funding pipeline
• Competence in managing CRM and fundraising database systems 
• Strong bid writing, financial acumen and impact reporting skills
• Experience contributing at a strategic or senior leadership level
• Knowledge of fundraising regulation and governance
• Experience using communications strategically to support income growth

Desirable Experience

• Experience securing large multi-year grants - in excess £100,000
• Proven successful experience in additional income streams or marketing
• Member of Chartered Institute of Fundraising
• Experience working in small to medium size charities
• Competence in digital communications
• Experience managing or supporting others, including volunteers

Why join Allsorts?

• Make a real, lasting impact in the lives of disabled children and families 
• Shape the future of fundraising in a genuinely influential leadership role 
• Join a supportive, values-led organisation with strong local credibility 
• Flexible hybrid working opportunities 
• Strong commitment to inclusion, accessibility and lived experience 

STAGE 1 INTERVIEWS

w/c 8th June 2026

In-person, Stroud

STAGE 2 INTERVIEWS

w/c 15th June 2026

In-person, Stroud

We aim to provide a positive and transparent recruitment experience and will keep you informed throughout the process.

Our Commitment to Inclusion

We actively encourage people with disabilities and from diverse backgrounds to apply for our jobs. Our offices and interview space are fully accessible, with a Changing Places toilet and accessible parking. All job literature is available in alternative formats upon request. We welcome potential applicants to have a conversation with us about any interview adaptations they may need. 

Safeguarding & Practical Requirements

• Appointment is subject to an Enhanced DBS check. 
• A full, valid driving license is required, as regular travel to offsite locations is an essential part of the role. Reasonable adjustments will be considered for candidates with disabilities. 
• The role includes a mix of on-site, off-site and some hybrid working.

Interested?

Ready to make a real difference?

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are now recruiting for a role providing focused, time-limited information, advice and guidance to individuals experiencing mental health challenges, supporting them to return to, remain in, or move towards employment, with a particular focus on engaging those facing multiple and intersecting barriers to work.

This is a full-time, permanent role working 35 hours per week.

What you’ll be doing

If you were working with us, you would be:

• Managing a varied caseload of clients, providing tailored information, advice and guidance to support their employment goals
• Working collaboratively with clients to identify their individual needs and the level of support required
• Developing clear, realistic Action Plans with clients, and reviewing these regularly to reflect progress and changing circumstances
• Supporting clients to address workplace challenges, helping them to return to work, remain in employment, or secure new roles
• Monitoring and tracking progress towards agreed employment outcomes, ensuring support remains focused and effective
• Enabling access to wider opportunities such as training, education, volunteering and other development pathways
• Making appropriate referrals to external services and partner organisations to ensure holistic support for clients

This role requires a proactive and person-centred approach, with a strong focus on achieving meaningful and sustainable employment outcomes.

What we offer

• 30 days annual leave plus public holidays (FTE) 
• Flexible, paid Wellbeing Hour every fortnight (FTE) 
• 35 hours working week
• 6% employer pension contribution 
• 1 day per week working from home subject to completion of Homeworking Checklist
• Supportive environment within a small, dedicated team
• Meaningful, rewarding work supporting people into employment
• Paid carers' leave available

Working Well Trust is an equal opportunities employer and Confident about Disabilities.

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. 

Start your application today and take the next step in a rewarding career. 

We have an exciting opportunity for an Independent Victim Advocate to join the team in Gloucestershire, working 37.5 hours a week. This role is offered as hybrid working from home and at least one day per week from our office in Gloucester. Regular travel will also be required throughout the area.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role-

As an Independent Victim Advocate you will:

• deliver excellent services to adult victims of crime through the direct provision of information, practical and emotional help from the point of crime and where appropriate, onwards throughout the criminal justice process.
• help people cope and recover from the effects of crime.
• act as a single point of contact, undertaking effective need and risk assessments.
• coordinate the overall delivery of the cope and recovery plan and recovery journey, working closely with other service providers to meet the needs of victims.

You will need:

• Previous experience delivering a service and working directly with service users in a statutory, voluntary or community work setting
• Previous experience of working with vulnerable adults and/or families
• To be able to work without direct supervision, prioritising work and managing competing demands
• The ability to complete needs and risk assessments
• To demonstrate empathy

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We have an exciting opportunity for an Safe Accommodation Independent Domestic Violence Advisor to join the New Era team working 37.5 hours per week. The role will focus on the identifying risk and meeting the needs of those affected by domestic abuse. The role will be Pan Staffordshire and travel across Stoke on Trent and Staffordshire is essential.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role will work across Staffordshire and Stoke on Trent, but will be based in our Stafford office. Hybrid working is considered following our mandatory six month probationary period. Travel across the whole of Staffordshire will be required.

As an IDVA you will be asked to:

• Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support.
• Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse
• Promote the service and raise awareness of issues arising, minimising barriers and improving access to support

You will need:

• Experience of providing support those affected by domestic abuse
• Experience of undertaking need and risk assessments and creating safety plans
• Experience of the MARAC and other partnership processes
• Experience of multi agency working

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We have an opportunity for a highly motivated HR professional leading a strong HR advice and support team. The team is focused on advising and supporting our managers and staff across the organisation to maximise the performance and positive impact of our people. You will ensure that the HR service is highly responsive to current and future corporate and regional business needs and priorities. You will be based in our highly regarded, Investors in People Platinum, HR team in Creative Support’s friendly and accessible Head Office located in Stockport town centre.

You will promote the highest levels of internal and external customer care, positive person-centred values and a respectful, confidential approach. This job will offer great job satisfaction to people who enjoy hard work and achieving great outcomes for our business and our people. A commitment to continuous improvement is essential.

With the support of the Head of People and Performance, you will lead a small team of staff to deliver high quality, holistic HR advice and support aligned to our core values, business needs and priorities in the areas of:

- Employee engagement

- Employee communications

- Competence, capability and performance management

- Conduct and discipline at work

- Attendance and sickness management

- Welfare support and stress prevention/management

- Employee health and wellbeing

- People motivation, satisfaction and retention

- Employee career development and upskilling

- Workplace inclusion and diversity

- Relationships with workplace representatives/trade unions

- Promoting a positive and productive working culture

You will need to demonstrate significant HR experience and demonstrable expertise in the areas listed above. You will be able to lead and motivate a team and to empower each team member to flourish and develop in skills and confidence. Applicants should be personable, solution and outcome-focused and able to engage positively with staff and managers at all levels. You will need to be able to communicate clearly and professionally and you will demonstrate your people focused values in your practice.  

You will have excellent organisational skills with the ability to prioritise and manage a busy personal caseload. You will have a good eye for detail, be able to manage data and produce professional reports derived from spreadsheets and databases. A good standard of written English is required. A degree or comparable level of education is desirable. You must have gained, or be working towards a recognised accredited HR qualification. We can offer opportunities to develop your professional career in HR by offering support for further professional training as well as investment in soft skills.

The willingness to travel to any of our sites and offices across the country is essential, but it is not necessary to be a car driver. Your duties may be carried out mainly in office hours from Monday to Friday but some flexibility in working hours is required. Full Time and Part Time hours will be considered.

Vacancy Reference Number: 84369

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

We will transform Benton End into a vibrant, accessible and sustainable arts and learning centre, reimagining the radical spirit of Sir Cedric Morris and Arthur Lett-Haines’s art school and garden legacy.

This commission covers the Development Phase of a Heritage Fund-supported capital project and the period during which the Delivery Phase application is being assessed. The Fundraiser will collaborate closely with the client team, project manager and stakeholders throughout.

The redevelopment of Benton End seeks to:  

• Conserve and restore the Grade II* listed house and associated gardens structures  
• Create inclusive and accessible facilities for learning, exhibitions, and residencies  
• Respect and celebrate the site’s layered heritage, including its significance in queer history  
• Embed sustainability and environmental responsibility in all design choices  
• Enable operational and financial sustainability through a mixed-use business model

The fundraising consultant will be responsible for raising a total of £2.7m by December 2027. This comprises £1.8m in gifts or pledges in order to match-fund The National Lottery Heritage Fund’s Delivery Phase grant of £2.65m; and the remainder to support additional output costs at Benton End.

The consultant will be expected to lead on the following areas:

• Review the Fundraising process for the Development Phase of the project in partnership with the client team
• Review the existing Fundraising Strategy submitted to the Heritage Fund (see tender pack)
• Re-develop, update and deliver a comprehensive Fundraising Strategy to achieve the necessary match funding for the Delivery Phase of the project including phased targets, pipeline planning, and approach methodology
• Identify potential funding sources, including charitable trusts and foundations, major individual donors, philanthropic legacy leads (including those with interests in art, horticulture, LGBTQIA+ causes, and regional heritage), corporate supporters and in-kind contributors
• Cross check all potential funding sources and potential prospects with the client team, paying particular attention to the Garden Museum’s other fundraising programmes, existing funders and live/upcoming campaigns
• Produce a detailed fundraising plan with goals, milestones, specific targets and details of which funding sources will be approached at each stage of the campaign
• Support cultivation of key prospects, including advising on pitches, proposals, and relationship management and leading these where appropriate
• Develop a 'Case for Support' and campaign materials tailored to different audiences
• Work with the client team to ensure fundraising aligns with Heritage Fund Delivery Phase submission (August 2027), Activity and Interpretation Plans and capital delivery timelines and cash flow needs
• Provide reports on all fundraising activity and data collected, in formats that are compatible with the client team’s CRM
• Support the implementation of the live campaign: tracking targets, overseeing donor communications, and managing asks

The selected consultant should have:

• A strong track record of raising capital funds in the arts, culture, or heritage sector
• Experience working with national funders (e.g. trusts/foundations, High Net Worth Individuals, and corporates)
• Knowledge of Heritage Fund processes and expectations
• Experience in creating compelling cases for support, particularly for multidisciplinary projects (art, heritage, gardens, LGBTQIA+ history)
• Sensitivity to inclusive fundraising and community engagement
• Strategic thinking with a collaborative and proactive working style

The budget for the fundraising consultant's fee is a maximum of £36,000 excl VAT, to include all travel and expenses and with an expectation that the consultant will be on site regularly at Benton End, Hadleigh, Suffolk.

This consultant will report into the Project Manager, but will also work very closely with the Garden Museum Development Director and the Benton End Board.

This opportunity is made possible thanks to The National Lottery Heritage Fund and National Lottery players.

Application requirements:

Please supply the following by 5pm on Tuesday 5 May 2026:

• Proven examples of recent, similar work at an equivalent level of project value and heritage significance
• CV demonstrating relevant experience and examples of previous projects – if more than one consultant then CVs and highlighted experience of each team member
• Fee proposal 
• Outline methodology and approach
• At least two references from comparable heritage or arts capital project
• Confirmation of insurance (minimum £ 1million Professional Indemnity and £1 million Public Liability insurance, and £1 million Employers Liability cover (if applicable), or ability and willingness to obtain)

Clarifying questions should be sent by 5pm on Tuesday 21 April 2026.

Operations & Commercial Manager

Are you a dynamic, hands-on leader with commercial savvy, logistical know-how, and strong people management skills who is eager for an exciting opportunity to advance your career within an established social enterprise?

We seek an Operations & Commercial Manager to oversee the charity’s trading division, drive enterprise business development and sales growth, manage the distribution and sales of white goods and beds, and ensure strategic alignment, operational efficiency, and optimal social impact.

Position: Operations & Commercial Manager

Location: Leicester/hybrid and site based

Hours: Full-time (37 hours per week)

Salary:  £35,000 per annum

Contract: Permanent

Benefits: Competitive salary, 32 days’ annual leave (pro rata for part time roles) including Bank Holidays, pension scheme

Closing Date: 28th May 2026

Interview Date: W/C 8th June 2026

The Role

We are looking for an Operations & Commercial Manager to support the strategic aims of the charity and the Chief Executive Officer.

You will partner and collaborate with the Senior Leadership Team to develop and implement trading arm strategies, business development, and policies to ensure alignment of trading operations with the charity's mission, vision, and values.

You will ensure the effective smooth running of the trading arm, meet contractual and regulatory compliance, quality assurance, and meet targets agreed by the Board of Trustees.

Key areas of responsibilities include:

• Strategic and Commercial Leadership
• Business development and sales growth
• Sales and Customer Engagement
• Supply Chain and Procurement
• Stock Management
• Logistics and Distribution
• Premises Management
• Financial Oversight
• Team Leadership and HR
• Health and Safety and Compliance

About You

We are looking for someone with proven experience in business development, managing operations, retail, logistics or trading within a commercial or social enterprise setting.

You will have:

• Excellent leadership, interpersonal and communication skills.
• Proven experience in managing operations, retail, logistics or trading within a commercial or social enterprise setting.
• A proven ability to identify and pursue new business opportunities, develop strategic partnerships, and drive growth within a commercial or social enterprise setting.
• Experience of stock management, logistics, supply chain, or retail operations.
• A strong team working ethic, able to motivate and inspire staff, encouraging knowledge sharing and peer support.
• The ability to operate on a senior level and represent The Goods Depot externally.
• The ability to make decisions, multi-task, prioritise and delegate effectively.
• Commercial awareness and financial literacy to manage budgets, targets and financial reporting.
• An excellent standard of IT including Microsoft Office (Word, Excel, and PowerPoint or equivalent), Microsoft Teams and relevant operational software (e.g., Sage, stock management and route planning systems).
• The ability to network and liaise effectively with individuals and agencies in the private, public and voluntary sectors, and governmental departments.
• The ability to achieve targets and work to tight deadlines.
• The ability to work flexibly.

We are looking for someone with a commitment to diversity, equality and inclusion within the workplace and a full driving licence, access to own transport and willingness to travel regionally.

If you are a strategic thinker with the ability to translate vision into actionable plans, then apply today!

About the Organisation

The charity believes that everyone deserves a decent standard of living, with a right to adequate food, shelter and the means to keep warm, clean and rested – no matter what difficulty they may be facing. We help to make a difference by finding funding to provide the essential items that everyone deserves.

As an equal opportunity employer, we would particularly welcome applications from people with an ethnic minority background or those with a disability, as the team are currently underrepresented in their workforce.

You may also have experience in areas such as Business Development, Trading, Dispatch, Goods, Product, Operations, Supply Chain, Procurement, Logistics, Commercial Manager, Dispatch Manager, Goods Manager, Product Manager, Operations Manager, Supply Chain Manager, Procurement Manager, Logistics Manager. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Finance Assistant

Ref: LL/26/03

c.£31,230 per annum, plus benefits

St James’s Square, London SW1 (with flexibility in line with hybrid working policy)

35 hours per week, Monday to Friday, 9.30am - 5.30pm

About The London Library

For over 180 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity, and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million volumes, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word.

We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity. We have over 7500 members and charitable turnover of circa £5m per year.

About the Role

We are seeking an experienced Finance Assistant to join our not-for-profit Finance Team. The role is responsible for the day-to-day processing and recording of Library transactions including receipts and payments, effectively, efficiently and accurately.

In this pivotal role, you will:

· Create, manage, and maintain accurate and complete purchase ledger and sales ledger data, and ensure supplier payments are made on time

· Manage entries in the Continia document-capture accounts payable system and Microsoft Business Central finance system

· Maintain a logical audit trail for all transactions

· Assist with preparation and processing of payroll

· Support the Library’s staff and budget holders

About you

We are looking for someone who

· Has demonstrable practical experience of effective purchase/general/sales ledger operations and management of financial processes in a not for profit and/or membership organisation

· Is fluent in the use and understanding of accounting software for medium sized entities/charities (Microsoft Business Central preferable)

· Has experience of supporting payroll processing (preferably in Sage)

· Has experience with Microsoft Dynamics or other CRM software for membership and/or charitable donations data 

· Has demonstrable ability to work both effectively as part of a team, and to work independently

· Is able to plan, prioritise and carry out routine work to a consistent standard, with attention to detail and meticulous concern for accuracy

· Has good interpersonal and communication skills; able to convey information clearly and courteously, in person, by phone and in writing

· Will bring excellent IT skills (MS Office especially Excel, email, internet)

Personal attributes include:

· Pleasant, approachable, helpful, and responsive even under pressure

· Flexible, adaptable and with a good-humoured approach

Why Join Us?

The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific adjustments and access needs can be discussed to make this role suitable for you.

If you’re passionate about delivering an exceptional Finance experience and want to use your skills to help drive the success of The London Library, we would love to hear from you!

Closing date: 11 May 2026 @ 12:00pm

Interviews: 18 May 2026: First Round - Online via Teams,

20 May 2026: Second Round - In person at The London Library

Please note:

· All applicants will be considered on the basis of their merits and abilities for the post.

· We can only consider candidates with the current right to work in the UK.

· We reserve the right to shorten or extend the closing date of any position where a high or low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged.

· Support for studies towards a professional qualification may be available for the right candidate

We’re looking for a confident, motivated Rep Engagement Lead to empower and support our network of student representatives across all campuses. You’ll help transform “a list of names” into a thriving community of active changemakers — students who feel confident, connected, and able to influence real improvements within their course, school and wider university experience.

In this role, you will:

• Lead the full rep engagement cycle: recruitment, training, community‑building and year‑round support
• Deliver engaging, inclusive training (in-person and via our Rep Hub) that helps students feel welcome, informed and confident
• Help reps gather student feedback, close loops, solve problems and share impact stories
• Build strong partnerships with academic staff, officers and colleagues to tailor engagement for different communities
• Coordinate democratic and engagement activities such as Elections, Student Forums, Members’ Meetings and welcome events
• Supervise and support Voice & Advocacy Union Team Members (student staff)
• Champion Student Voice as a core part of the student experience at Staffs

If you’re passionate about empowering others, building communities and amplifying student voice, we’d love to hear from you.

Person Requirements 

Essential Criteria

• A strong communicator, confident engaging with students and colleagues across digital and in‑person spaces
• Skilled at building positive, collaborative relationships
• Organised and proactive, able to manage multiple projects and adapt to changing priorities
• Experience working or volunteering in student-focused, educational, charity, or community settings
• Able to design and deliver accessible training and engagement activities
• Values-driven and inclusive, with a commitment to fairness and belonging
• Comfortable using digital tools to support communication and engagement
• Able to gather and summarise student feedback clearly and accessibly

Desirable Criteria

• Experience supervising or supporting volunteers or student staff
• Understanding of academic structures or democratic processes
• Experience coordinating events, campaigns or engagement projects
• Ability to create impact stories or feedback summaries

Details of this role

Hours: Full-time based on 37 hours per week (annualised)

Holiday: 5 Weeks per year plus Bank Holidays pro rata (That's 33 days!)

Start date: May 2026 onwards

Working Hours: Monday to Friday with occasional evenings and weekends

Location: Stoke-on-Trent Campuses (some work at Stafford and London sites)

Salary: £25,363 to £30,341 (Grade 4/5, SCP 18-25) depending upon experience 

Interviews: Week Commencing 18 May 2026

Closing date: 11 May 2026 at 9am (We may close this advert ahead of the stated closing date if we receive a high volume of strong applications, so early application is advised)

HR Advisor

We are seeking to appoint a HR advisor to join a small but very busy HR Team, working 37.5 hours per week.

The role will be home based but there will be a requirement to attend in person team meetings on a regular basis within the Preston area. 

Do you want to make a difference every day?  Do you want to contribute to change and improvement to a National Organisation?

Do you have resilience and adaptability and can you work effectively with a focus on customer service and care?

If yes, then we’d love to hear from you…

Position: 6698 HR Advisor

Location: Remote (with regular meetings in the Preston area)

Hours: Full time, 37.5 hours per week, Monday - Friday

Contract: Permanent

Salary: £32,375.00 per annum

Closing Date: 26th May 2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

As an HR Advisor you will be the first point of contact for HR queries providing advice and guidance to managers and employees on all employment matters.

Your role will support the HR Business partners:

• Responding to initial queries providing clear and consistent practice across a variety of settings generating management reports to monitor sickness absence, performance and employee relations.
• Supporting the HR Business Partners on HR related activities relating to organisational change including TUPE and start-ups, restructuring exercises and job evaluations.

About You

You will be educated to Level 5 CIPD and have an up to date understanding and application of employment related legislation and HR practices.

You will need:

• Experience of providing advice on complex ER matters
• The ability to build excellent relationships quickly with key stakeholders and the wider business

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales.  They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.

You may have experience in areas such as HR, Human Resources, Personnel, People, HR Advisor, Human Resources Advisor, Personnel Advisor, People Advisor.

Please note this role is being advertised by NFP People on behalf of our client.  #INDNFP

The Sutton Trust is the UK’s leading social mobility charity. We believe every young person should have a fair chance in life, regardless of their family’s income, the school they go to or where they grow up. But today in Britain, the opportunity to succeed is heavily shaped by socio-economic background. Our mission is to change this. Our programmes empower young people to access life-changing opportunities, and our research influences national change to deliver a fairer future.

Each year, together with our university and employer partners, we support over 14,000 young people to reach their potential through our university, apprenticeship and career access programmes. And our support doesn’t stop there. We engage our thriving alumni community to help them to succeed in their professions and to act as advocates for social mobility.

Our rigorous and extensive research shines a light on barriers to opportunity from the early years to the workplace, and we strive to influence national policy change with evidence-based solutions to tackle educational and workplace inequality. Using insights from our programmes and research, we also test and scale new ideas in education and employment practice.

As an independent charity, our work is entirely reliant on the generous support of our community of donors. The need to support our work to tackle Britain’s low social mobility has never been greater.

Fundraising at the Sutton Trust

We are seeking a dynamic and confident Philanthropy Manager to join our high-performing fundraising team. The Sutton Trust is at an exciting point in our organisational journey, with a new Chairperson and ambitions to significantly grow our impact and fundraising as part of our 2030 strategy.

Over the past five years the impact of the Sutton Trust has increased, especially in our programme numbers, securing a relatively stable income of c.£6m over a number of years. In recent years this has grown to c.£7m, and our organisational strategy to 2030/31 will continue this fundraising trajectory to increase income to £12m. With a growing portfolio of philanthropic income from individuals – currently accounting for c.£1.2m – there is considerable enthusiasm and opportunity to build upon existing relationships and establish new ones in support of the work of The Sutton Trust.

Our fundraising approach will continue to focus on major gifts, harnessing and increasing our networks, and multi-year partnerships to leverage a range of drivers to secure philanthropic support. We anticipate utilising the structured giving schemes designed for our individual supporters to build a robust pipeline for future major gifts. This will include a focus on building out our newly refreshed Fellowship scheme and, importantly, working with the Head of Philanthropy to implement a segmented fundraising campaign with our 40,000 strong alumni community. Additionally, there is significant opportunity to build upon recent successes and further develop our approach to legacy fundraising.

Main duties

New Business

• Managing and growing the Trust’s Fellowship scheme through scoping, developing and securing new four and five-figure gifts from individual supporters, working closely with the Director of Development, Head of Philanthropy, and senior volunteers appropriately to secure and steward.

• Work with the Head of Philanthropy to identify and cultivate a prospect pool of potential donors at all levels, including utilising the CRM, current low-level donors, stakeholder network mapping through the Board and Trustees, as well as prospects research of philanthropists with an active interest in education/ social mobility.

• Undertake prospect research across the spectrum of philanthropic income in collaboration with the Head of Philanthropy – including identification, due diligence, qualification, and creating briefings and outreach plans.

• Work with the Head of Alumni Engagement to proactively identify Sutton Trust alumni with the capacity and inclination to support our work, developing meaningful relationships, identifying relevant opportunities to deepen their connection to the Trust, and influencing alums to start and continue their giving journey.

• Work with the Head of Fundraising Operations and Head of Philanthropy to design, implement, and promote a low-level online giving journey, including automated stewardship activation.

• Supporting the Head of Philanthropy to implement a compelling legacy campaign.

• Work with colleagues across the Development team to identify, qualify, cultivate and secure prospects, using resources effectively where there are links between corporates, individuals, and trusts & foundations.

Account Management and Development

• Manage and grow the Trust’s Fellowship major donor scheme, creating meaningful, mutually beneficial and long-term relationships.

• Create meaningful and personalised donor plans for your portfolio, including reporting, regular written updates and in person meetings where appropriate.

• Working with the Director of Development and Head of Philanthropy to support the stewardship and management of the Board, and other major donors.

• Be accountable for achieving individual agreed income targets, looking for opportunities to grow funding and diversify philanthropic income.

• Support the Head of Philanthropy in developing high-quality Fellowship and philanthropy collateral and communications.

• Take responsibility for all elements of event management for individual donors, including creating, planning and managing events that create meaningful experiences for donors. This may include drinks receptions, small private dinners, panel events, and programme visits.

Fundraising, Line Management, Finance and Reporting

• Effectively line manage and coach the Philanthropy Assistant, supporting their development as a fundraiser.

• Work with colleagues to deliver impactful events to cultivate prospects and steward partners, with a focus on experience for individual supporters and prospects.

• Act as an ambassador for the Trust with external audiences, delivering presentations and providing expertise as required.

• Work with colleagues across Development and Finance to ensure accurate forecasting, income tracking, donor record keeping, and reporting for philanthropic income.

• Working closely with colleagues, provide philanthropy fundraising expertise to increase awareness of viable funding opportunities and develop organisational understanding of best practice when working with individual supporters.

• Ensure you and your line report appropriately follow policies and procedures on due diligence, Salesforce and data management, account management, stewardship, and reporting.

• Stay up to date with philanthropy fundraising best practice, embedding it across the Philanthropy team’s work, and keep abreast of developments and opportunities within the wider fundraising space.

• Other duties as necessary from time to time.

Person Specification

We welcome applications from individuals who have experience in:

• Experience building and managing donor relationships with individuals giving four-figures and above per annum in a philanthropy team or other fundraising capacity, and through structured giving schemes.

• Experience of all elements of the cultivation cycle, including prospect research via multiple sources, to develop a prospect pool of individual supporters.

• Experience of working with key senior colleagues across an organisation to secure major gifts and steward relationships, including making the ask for five-figure gifts.

• Experience of managing meaningful donor events and experiences, from concept to delivery.

• First-class interpersonal skills - a natural ambassador able to represent the Sutton Trust with gravitas and confidence in a range of settings.

• Excellent verbal and written communication, including the ability to write persuasive and engaging funding collateral, and to network with Sutton Trust stakeholders and donors to inspire and encourage giving.

• Experience of building or inputting into donor strategy and planning.

• Experience of managing line reports, including effective supervision, feedback and development.

• Experience with working with membership groups such as alumni, implementing online-giving schemes and supporting legacy campaigns (desirable).

• Strong analytical skills.

• Knowledge and experience of the education and/or not-for-profit sector.

• Knowledge of the UK fundraising environment, including trends in philanthropy and the different giving mechanisms utilised by individual donors (i.e. donor-advised funds, family foundations etc).

• Experienced at using Salesforce or other fundraising CRM software to accurately record funding relationships

We are also looking for an individual who:

• Sympathetic to the aims of the Trust and our mission to increase social mobility.

• High degree of initiative and the ability to take responsibility for a range of philanthropy fundraising activity.

• Strong communicator, skilled at persuading others through writing and conversation.

• Excellent attention to detail.

• Able to multi-task and prioritise multiple funder relationships.

• Able to work independently and as part of a team.

• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full-time, Permanent

• Salary: £42,025-£48,000

• Working location: Minimum of two office days per week. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.

• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP

• Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.

Interviews

Applications should reach us by 10am, Monday 18th May, with first round interviews held with first round interviews held on Wednesday, 27th May, and second round interviews held on Tuesday, 2nd June. Both rounds will be held in our London office.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.