Customer experience manager jobs

We are recruiting a Drugs Education Coordinator (Scotland) to join our team. This role will involve the coordination of DSMF drug education in Scotland, based in the Grampian region, working with the senior leadership team to develop provision regionally and more widely.

Suitable candidates will:

• be passionate about supporting young people to make safer choices about drugs and alcohol, with a good understanding of substance use and particularly its physiological, psychological and social impact
• have experience of project coordination, with excellent organisation skills
• be a skilled and effective communicator, both in writing and orally, with a wide range of people and agencies
• be proactive, self-motivated and confident to take initiative
• enjoy working remotely as part of a small and busy team

The Job description and person specification are available below. Please click 'How to apply' to view the application form.

Please share with anybody you think might be interested in joining our brilliant team!

Interviews are likely to be held the week beginning 11th May 2026. 

PHILANTHROPY LEAD

Major donor and philanthropy fundraising role with Christians Against Poverty (CAP), working to inspire high-value donors and partners to help end UK poverty through a movement of churches.

Why work for CAP?

• 34 days annual leave (including bank holidays)
• Generous pension: minimum 6.5% employer contribution, with matching up to an additional 3.5%
• Mental health days and wellbeing awareness days, Flexi-time and Revive days, Emergency care days and sick pay
• Employee Assistance Programme, Cycle to work scheme and Personal development (including mentoring, coaching, accredited qualifications and Aspiring Leadership Programme) in a supportive, faith-centred team environment

CAP is a UK-wide charity equipping local churches to support people facing debt, poverty and financial hardship. Through free debt help, job clubs, life skills groups and money coaching, CAP brings both practical and emotional support to people who need it most. With a vision of transformed lives, thriving churches and an end to UK poverty, CAP has helped tens of thousands of families break free from debt since 1996, and is celebrating its 30th anniversary in 2026 with ambitious plans for the future.

We are looking for a brilliant relationship manager to join CAP’s Philanthropy team. Reporting to the Head of Philanthropy, you’ll be responsible for inspiring new prospects, cultivating high-value donors, and stewarding major gifts that are vital to the future expansion of CAP across the UK.

You will:

• Manage a caseload of high-net-worth individuals and trusts, building deep and meaningful relationships
• Represent CAP at high-level events and conferences
• Produce compelling impact reports to communicate the difference donors are making
• Maintain the CRM with up-to-date engagement records, proposals and pipeline data
• Collaborate with the wider Philanthropy and Fundraising teams to deliver an excellent supporter experience
• Model and participate in CAP’s Christ-centred culture, including prayer and worship

This role is ideally suited to someone with a proven track record in major donor fundraising or high-value relationship management, excellent interpersonal and communication skills, and a genuine passion for seeing lives transformed through CAP’s mission.

For further details please have a look at the candidate pack.

For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.

Key dates:
Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practising Christian.

Are you a proactive, organised and compassionate individual with a proven record of working with male adults in the criminal justice system whether in the community or in prisons?  Do you have experience of engaging successfully with challenging people such as people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused?

If so, St Giles Trust is looking for a Personal Wellbeing Coach to join us and help to oversee the delivery of Personal Wellbeing services to referrals made by Wales Probation Service.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this exciting opportunity

Working as part of a multi-agency team, you will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison.  You will undertake assessment and action planning with individual service users, create a safe and trusting environment, using trauma-informed practice to successfully facilitate a supportive and constructive relationship with service users, plus deliver a range of interventions to service users which contribute towards achievement of prescribed outcomes.

We will also count on you to develop and maintain positive working relationships with external agencies, including probation, prisons, partners, and others who will assist in achieving prescribed outcomes for service users, ensuring you work towards contractual targets and outcomes within agreed timescales.  Using agreed CRM databases and recording all activity relating to caseload and providing updates and reports are also key duties.

What we are looking for

• Experience working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project
• The ability to assess clients’ needs and provide tailored, client-led support through action planning and interventions involving advice, guidance, advocacy, and coaching
• An ability to work sensitively with clients applying trauma-informed strategies
• Impressive IT, relationship-building and communication skills, both verbal and written.

Please note this role requires Enhanced Adult DBS checks.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

The position is subject to rolling recruitment. Interviews will be conducted once a suitable applicant is identified, after which the vacancy will be closed.

Head of Principal Gifts
Employer: University of Manchester
Salary: £59,966 to £71,566, depending on experience with scope to go beyond for an exceptional candidate
Location: Hybrid working, Manchester

We are looking for our new Head of Principal Gifts to work with our highest level of donors, securing principal gifts in support of the University of Manchester's key priorities - gifts that are truly transformational and enable us to tackle some of the world's greatest challenges.

We're taking our big gift fundraising to the next level with the launch of a dedicated Principal Gifts programme, and we're looking for someone to play a key role in shaping that transformation, building deep, lasting relationships with top-level donors in the UK and internationally.

With our inspirational new strategy in place and our first-ever university-wide philanthropic campaign, CHALLENGE ACCEPTED, launched in November 2025, this is a pivotal moment for Manchester and for your career.

Reporting to the Deputy Director, Principal Gifts, you'll be joining a brilliant, values-driven team with a fantastic pipeline of prospects, strong existing relationships, and academics who are fully engaged in what we're building together.

Great things happen at The University of Manchester every day - from finding new treatments for cancer and discovering wonder materials like Nobel Prize-winning graphene, to providing life-changing scholarships and influencing government policy to help the world's poorest people. This is the work your fundraising will make possible.

If you're a major gifts or big gift fundraiser ready to make your mark at a world-renowned institution and take that next career-defining step, we'd love to hear from you.

Closing date: Midnight on Monday 20 April 2026

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

The University of Manchester is partnering with Constellate Global Talent on this search. No agencies please.

Contract Type: Fixed Term, 12 months

Interviews: 20th of April in-person at our Leeds Centre

Are you a passionate advocate for 18–30-year-old entrepreneurs? Do you have what it takes to help them bring their business dreams to life? The King's Trust is calling for someone just like you to join our dynamic team and make a real impact.

At The King's Trust, we're on a mission to empower young people and foster the next generation of business leaders. We believe in turning dreams into reality and providing unwavering support to young entrepreneurs.

As a Youth Development Lead – Enterprise, your mission is to be the driving force behind young entrepreneurs' success stories. The Enterprise programme’s aim is to support young people interested in self-employment to explore and test their ideas, write business plans and start their own businesses or achieve alternative outcomes in education, training, volunteering or work.

You'll be the guiding light for a caseload of young people, helping them successfully launch their business ideas and work towards those vital business start targets. We also won’t have you sitting still as travel will be required, exploring your local area to assist in the programme delivery of our Exploring Enterprise course as needed. The delivery can be a mix of online, in-centre or out in the community.

Crafting robust and viable business plans will be your forte. Cash flow forecasts, personal survival budgets, and sector-specific insights are all part of your toolkit. Plus, your knack for providing positive and constructive feedback will help these ideas flourish. Funding applications? You've got it covered!

Attention to detail is your superpower and you’ll be passionate about inspiring change. At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you share that passion too.

This is more than just a job—it's an opportunity to change lives, including your own.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• Cycle-to-Work Scheme
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

3 days a week (Mon-Weds or Weds-Fri)

Tendring, Essex

Outreach Support Worker – Empower People to Live Independently and Thrive

Are you someone who’s compassionate, proactive, and loves helping others build confidence and independence? Do you enjoy being out and about, meeting people, and making a real difference in your community? If so, this could be the perfect role for you.

We’re looking for an Outreach Support Worker to join our team, supporting vulnerable individuals across the Tendring area of Essex. You’ll be helping people overcome challenges related to mental health, physical health, and employment—so a full UK driving licence and access to your own car is essential.

What your day might look like

• Start by visiting customers in their homes, helping them maintain their tenancies and build essential life skills.
• Support individuals with navigating welfare benefits, accessing services, and building confidence.
• Liaise with external agencies to ensure customers get the right support at the right time.
• Provide crisis intervention when needed, always with empathy and professionalism.

What makes this role special

Please note, this isn’t a care worker role. This is a role where it’s about empowering people, not doing things for them. You’ll help customers build resilience, develop skills, and take control of their lives. You’ll be their cheerleader, guide and advocate.

You’ll be part of a passionate team that’s committed to helping people flourish, and you’ll have the freedom to work independently while making a real impact.

Could it be you?

We’re looking for someone who:

• Has experience (professional or voluntary) in a supportive role
• Has worked with individuals facing mental health, health-related, or employment challenges
• Understands housing support needs and welfare benefits
• Can provide pre-tenancy advice and ongoing tenancy support
• Communicates clearly and solves problems with confidence
• Holds a valid UK driving licence and has access to a vehicle
• Is happy to undergo an Enhanced DBS check

What you’ll get in return

• 25 days’ annual holiday (plus bank holidays)
• 2 paid volunteering days each year
• Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Family-friendly policies
• A role where your support helps people thrive

Closing date: 15th April 2026 at midnight.

Interviews will be held in person at our Colchester Octagon office no later than 24th April 2026.

PLEASE NOTE: Peabody does not provide sponsorship as a licenced UK employer.

Community Fundraising Lead

Full-Time | £28,000 – £33,000 | Hybrid (Southampton HQ + Home) | Charity: Friends of PICU

Make fundraising meaningful – join us and help save lives.

At Friends of PICU, we’re dedicated to supporting the Paediatric Intensive Care Unit at University Hospital Southampton, funding lifesaving equipment, providing family support, and enhancing care for critically ill and injured children. We’re looking for a Community Fundraising Lead to grow our community and events fundraising activities, inspire supporters, and make a lasting impact for families when they need it most.

The Role

As our Community Fundraising Lead, you’ll be the driving force behind our community and event fundraising. You’ll build relationships with existing and new supporters, community groups, and corporate partners developing opportunities to raise income and awareness for Friends of PICU.

Working closely with our Operations Manager, you’ll deliver an annual calendar of exciting fundraising events, from local community challenges to large-scale campaigns, ensuring each activity connects people to our mission and delivers excellent supporter experiences.

This is a full-time role (37.5 hours per week) with hybrid working – based partly at our charity office at University Hospital Southampton and partly from home. Some evening and weekend work, plus travel across Hampshire and neighbouring counties, will be required.

Key Responsibilities:

• Grow community fundraising by engaging with fundraisers, schools, faith groups, clubs, and small businesses.
• Build and nurture relationships, delivering exceptional supporter care and stewardship.
• Lead event fundraising – plan, deliver, and evaluate an annual calendar of fundraising events.
• Create inspiring fundraising materials and digital content.
• Promote events through social media and the website with engaging storytelling.
• Support corporate engagement and develop partnerships.
• Manage data, CRM records, and ensure accurate banking and reporting.
• Meet fundraising targets and contribute to budgets and reports.
• Represent Friends of PICU at community events and presentations.
• Support grant applications with evidence and stories from fundraising activities.
• Collaborate across the team, supporting operations, volunteers, and event logistics.

About You

You’re enthusiastic, confident, and driven by the difference your work makes. You’ll thrive in a busy, people-focused environment, balancing creativity with organisation. You’ll bring initiative, positivity, and a “can do” attitude to everything you do.

Essential Skills and Experience:

• Excellent relationship-building and interpersonal skills.
• Confident in public speaking, networking, and representing a charity professionally.
• Strong written and verbal communication skills.
• Organised, able to manage multiple projects and deadlines effectively.
• Experience using Microsoft Office and social media platforms.
• Understanding of fundraising principles, legislation, and GDPR.
• Ability to work flexibly, including evenings/weekends, and travel locally (car and full UK driving licence required).
• Self-motivated, proactive, and comfortable working both independently and as part of a small team.
• Committed to equality, inclusion, and the values of Friends of PICU.

Desirable:

• Experience of managing fundraising events within a charitable organisation.
• Experience in event management and volunteer coordination.
• Knowledge of charity sector practices and Gift Aid processes.
• Experience using CRM databases.

Competencies:

• Relating and Networking: Builds positive relationships with supporters and colleagues, using empathy and humour appropriately.
• Persuading and Influencing: Inspires others, negotiates effectively, and promotes ideas with confidence.
• Delivering Results: Focuses on quality, productivity, and supporter satisfaction, consistently achieving goals.
• Creating and Innovating: Develops new ideas and approaches, driving improvements and change.
• Entrepreneurial Thinking: Adapts to new challenges and opportunities with creativity and commercial awareness.
• Coping with Pressure: Maintains professionalism and positivity under pressure, learning from feedback.

What You’ll Get:

• Salary range: £28,000 – £33,000 per annum, depending on experience.
• Flexible hybrid working between home and our Southampton base.
• Autonomy to design and lead your own events calendar.
• Support from a small, friendly, and passionate team.
• Real impact: See how your work directly improves care for critically ill and injured children, and their families.

If you’re ready to take the next step in your fundraising career and want to make a genuine difference, we’d love to hear from you.

The Talent Set are delighted to partner with a fantastic charity to recruit for an Interim Fundraising Officer (IG and Campaigns) role. This contract opportunity offers a chance to contribute to impactful fundraising initiatives, supporting the organisation’s strategic aims through innovative campaigns and income generation.

Key Responsibilities

• Develop, plan, and execute income generation campaigns, including individual giving (IG) initiatives and other fundraising activities.
• Build and maintain strong relationships with donors, stakeholders, and partner organisations to cultivate ongoing support.
• Monitor campaign progress and analyse data to optimise performance and maximise donor engagement.
• Ensure compliance with best practices, donor confidentiality, and organisational policies.
• Contribute to the creation of compelling fundraising materials and communications.
• Provide regular updates and reports on campaign outcomes, income targets, and donor engagement metrics.

Person Specification

• Proven experience in fundraising or campaign management within a charity or non-profit environment.
• Strong written and verbal communication skills with the ability to craft engaging storytelling and compelling appeals.
• Excellent organisational skills and the ability to manage multiple projects simultaneously.
• Capable of working independently and collaboratively in a fast-paced setting.
• Proficiency in data analysis and using CRM or fundraising software to track progress.
• A proactive approach with strong attention to detail and an understanding of ethical fundraising standards.

What’s on Offer
Salary: £35,000 pro rata

6-month contract

Hybrid working- 2 days a week in office, central London

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

About The Maya Centre

The Maya Centre is a specialist women-only organisation providing culturally responsive counselling and mental health support for women in North London. We support around 500 women each year through holistic services, including one-to-one counselling, group therapies, psychoeducational programmes, and complementary therapies.

With over forty years’ experience responding to the impact of trauma and inequality, we are deepening our commitment to ensuring that women’s voices shape the design of our services, partnerships, and systems.

Over the next three years, we will be working closely with VAWG, mental health, and statutory service providers across North London to strengthen access to support. We are committed to building sustainable partnerships and collaborative working relationships across sectors, improving accessibility for the women we support and those referred to us.

About the Role

We are seeking a Partnerships Building and Outreach Coordinator to strengthen Maya Centre’s connections and develop partnerships with specialist, community, and statutory organisations. The role focuses on building effective referral pathways so women and girls from underrepresented communities can access timely, holistic support. You will also deliver targeted outreach and provide time-limited support to help women access essential services, while working collaboratively to strengthen a more joined-up system across the VAWG and mental health sectors.

Who We’re Looking For

We are looking for a confident relationship-builder with experience in partnership development, outreach, or community engagement. You will understand the barriers faced by marginalised women and be committed to equality and trauma-informed practice.

You will have strong communication and organisational skills, experience working across sectors, and the ability to support women through referrals and service navigation. You will be collaborative, proactive, and values-driven.

Female applicants only : This role is exempt under Schedule 9, Part 1 of the Equality Act 2010, as it is a genuine occupational requirement for the postholder to be female due to the nature of the services provided. 

Full details about the role, key responsibilities, and person specification can be found in the Job Pack below. Please ensure you read it carefully before submitting your CV and personal statement.

In 30 years we've helped transform over 10,000 children's lives around the world, giving them the chance of a brighter future. We're feel we are just getting started and are looking for a confident, relational communicator with a heart for transforming children's lives to join our team. 

We're looking for someone who loves fundraising and will thrive in an outward facing role which blends strategy, storytelling and relationship-building. You’ll be as comfortable speaking from a church platform as you are meeting one-to-one with a key donor.

Please read the job description and if you feel this sounds like you, we'd love to hear from you. 

Level Up Academy Coordinator

£31,200-£33,500 per annum | Education Training & School Partnership Role

MYTIME Young Carers is recruiting a Level Up Academy Coordinator to lead delivery of our accredited Young Carer Champion Academy (YCCA)

Locality Vacancies:

• Dorset
• Hampshire
• Oxfordshire
• West Sussex
• Devon

About the Role

The Level Up Academy Coordinator delivers our accredited two-day Young Carer Champion Academy to education professionals, supporting schools to strengthen identification and support for young carers.

Working closely with Headteachers, SENCOs, DSLs, pastoral leads and inclusion teams, you will help schools embed effective systems and whole-school approaches that improve outcomes for vulnerable pupils.

As part of a paid, accredited CPD offer, the role also includes generating interest in the programme and converting engagement into sustainable school partnerships. This is not purely a delivery role and it requires confidence influencing school leaders and articulating the value and impact of professional training.

Key Responsibilities

• Deliver engaging, high-quality CPD training to education professionals
• Support schools to implement effective identification and safeguarding-informed support systems
• Build trusted partnerships with senior leaders, SENCOs and pastoral teams
• Develop and manage a local pipeline of partner schools
• Convert interest and enquiries into booked training
• Monitor delivery, engagement and impact using CRM and digital systems

What We’re Looking For: We are particularly interested in candidates who have:

• Experience working in or alongside schools, colleges or education services
• Confidence delivering workshops, CPD or professional training to adults
• Experience influencing practice within education settings
• Strong relationship-building skills with school leaders or external partners
• Confidence articulating the value of a service, programme or training offer
• Strong organisational and digital skills (Microsoft 365, CRM or similar systems)
• A full UK driving licence and access to a vehicle

This role suits former teachers, SENCOs, pastoral leads, safeguarding professionals, inclusion staff, education consultants or outreach practitioners looking to apply their experience in a system-change focused role.

Location & Working Pattern

• Home-based within your locality
• Regular travel to schools and partner settings across the region
• Occasional attendance at MYTIME Head Office for team collaboration and training
• Travel expenses reimbursed in line with organisational policy

Working patterns may vary depending on school delivery schedules.

Salary & Contract

• £31,200-£33,500 per annum
• 37.5 hours per week (full time)
• Fixed-term contract (4 years – funded programme)

Benefits & Working at MYTIME

• Flexible, hybrid working with a field-based focus
• Remote working set-up support
• Employer pension contribution
• Employee Assistance Programme (EAP)
• Quarterly team meet-ups
• Casual dress with branded uniform provided for school delivery

Safeguarding & Inclusion

MYTIME Young Carers is committed to safeguarding and promoting the welfare of children and young people. This post is subject to an Enhanced DBS check.

We are an equal opportunities employer and welcome applications from all sections of the community.

To apply, please download the full job description and submit your application via our website.

Braintree & Uttlesford area

Our Vacancy

Outreach Support Worker – Empower People to Live Independently and Thrive

Are you someone who’s compassionate, proactive, and loves helping others build confidence and independence? Do you enjoy being out and about, meeting people, and making a real difference in your community? If so, this could be the perfect role for you.

We’re looking for an Outreach Support Worker to join our team, supporting vulnerable individuals across the Braintree and Uttlesford area of Essex. You’ll be helping people overcome challenges related to mental health, physical health, and employment—so a full UK driving licence and access to your own car is essential.

What your day might look like

• Start by visiting customers in their homes, helping them maintain their tenancies and build essential life skills.
• Support individuals with navigating welfare benefits, accessing services, and building confidence.
• Liaise with external agencies to ensure customers get the right support at the right time.
• Provide crisis intervention when needed, always with empathy and professionalism.

What makes this role special

Please note, this isn’t a care worker role. This is a role where it’s about empowering people, not doing things for them. You’ll help customers build resilience, develop skills, and take control of their lives. You’ll be their cheerleader, guide and advocate.

You’ll be part of a passionate team that’s committed to helping people flourish, and you’ll have the freedom to work independently while making a real impact.

Could it be you?

We’re looking for someone who:

• Has experience (professional or voluntary) in a supportive role
• Has worked with individuals facing mental health, health-related, or employment challenges
• Understands housing support needs and welfare benefits
• Can provide pre-tenancy advice and ongoing tenancy support
• Communicates clearly and solves problems with confidence
• Holds a valid UK driving licence and has access to a vehicle
• Is happy to undergo an Enhanced DBS check

What you’ll get in return

• 25 days’ annual holiday (plus bank holidays)
• 2 paid volunteering days each year
• Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Family-friendly policies
• A role where your support helps people thrive 

 A role where your support creates independence

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer

Closing Date: 15th April 2026

Interviews will be held in person at our Colchester Octagon office no later than March 13th 2026.

An established national charity is seeking a Senior Account Executive to support the delivery and growth of an innovative digital service that helps individuals access vital support and resources.

Location: London (hybrid – minimum 1 day in office)
Salary: £37,211
Contract: 12 months | Hours: Full-time (35 hours)

This is a varied and engaging role combining account management, client relationships, business development, and content coordination. You’ll act as the main point of contact for partner organisations, ensuring excellent service delivery while identifying opportunities to expand and improve the offer.

Key responsibilities:

• Manage and develop relationships with partner organisations
• Act as the main contact for client queries and ensure high satisfaction
• Support onboarding, renewals, and day-to-day account activity
• Monitor performance and deliver reports and review meetings
• Identify and pursue new business opportunities
• Contribute to content management for a digital platform
• Work collaboratively with internal and external stakeholders

About you:

• Experience in account management, client relationships, or similar
• Strong communication and organisational skills
• Proactive, detail-oriented, and able to manage multiple priorities
• Confident using Microsoft Office and database/CRM systems
• A collaborative approach and commitment to inclusive values

This is a great opportunity to join a supportive, flexible organisation with a strong focus on wellbeing and impact, at an exciting time of growth.

If this sounds like you and you’re keen to hear more, please send your CV to .

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Salary: £23,938 - £26,583
Contract: Permanent
Location: London hybrid
Closing date: ASAP
Benefits: Generous holiday entitlement, flexible working options, pension scheme, excellent training and development

We have a great opportunity for a Community & Events Assistant, reporting to the Community & Events Manager, working for a compassionate, community-driven hospice charity that supports people to live as well as they can, for as long as they can. Known for its warm, supportive culture and commitment to making every moment count, this organisation is at an exciting point of growth with a refreshed brand, new fundraising strategy and growing community engagement activity.

In this role, you will be the first point of contact for supporters, schools, community groups and local businesses—ensuring they receive outstanding supporter care. You’ll provide essential administrative and logistical support across the events calendar, help prepare event materials, manage registrations and supporter data, and support the smooth running and delivery of events. You’ll also play a key part in stewarding supporters, helping to build long-term relationships that keep community fundraising thriving.

To be successful as the Community & Events Assistant, you will need:

• Experience providing high-quality support in a customer or supporter-facing environment
• Strong communication skills, excellent attention to detail and confidence working with a wide range of people
• Good organisational skills with the ability to prioritise a varied workload and meet deadlines

If you would like to discuss this role with us please contact us and quote the reference 2933AJ.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.