Customer support jobs

London
21 hours per week (3 days)

As our People & Benefits Administrator, you will play a key role in supporting the delivery of efficient and accurate HR and benefits administration. You will ensure that employee records, systems, and processes are maintained to a high standard, working with the team and other colleagues to deliver a positive employee experience.

You will have administrative experience and knowledge of HR systems or other similar systems. You will possess a high level of accuracy and attention to detail, with good communication skills and the ability to maintain confidentiality. Previous experience of working in a Human Resources or similar role would be an advantage. 

This role offers a mix of office-based and home working, with two days per week in the office and the remainder worked remotely, the office is close to King Cross and Euston stations. The URC offers a generous pension contribution, annual leave of 31 days per year plus bank holidays and development opportunities. 

If you are interested in working for us and can meet the above requirements, please contact us/see our website for the full job description and application details. CV along with the completed application details will be accepted.

Closing date for applications: 12 noon, Tuesday 2 June 2026 
Interview date: Monday 8 June 2026

Job Title: Investment Operations Officer

Department: Core Team (Middle Office)

Reports to: Risk and Investment Operations Senior Manager 

Grade: Officer - Core

Employment Type: Full-time, Permanent

Salary: £38,000 - £42,000 (depending on experience)

Location: Hybrid - London, EC1Y and homeworking

About Better Society Capital (BSC):

Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too.  Since 2011, we have helped the social impact investment market grow twelve-fold to over £10 billion. This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty. BSC manages £634m of its own investments as well as acting as portfolio manager for the Schroder BSC Social Impact Investment Trust (SBSI) managing its £83m portfolio. As BSC begins delivering its next five-year strategy, the organisation is embarking on a period of significant opportunity, growth and impact.

The opportunity:

The Investment Operations Officer is responsible for supporting the day-to-day operational activities of investment funds. This role ensures the accuracy, efficiency, and integrity of fund processes, including trade settlement, reconciliation, operational checks for cash management, and data management. The ideal candidate combines strong analytical skills with attention to detail and an understanding of financial markets. 

What you will do:

• Monitor and support daily fund operations, including trade processing, settlements, drawdown checks, account opening

• Perform reconciliations across custodians, brokers, and internal systems to ensure data accuracy, counterparty management

• Liaise with internal teams (portfolio management, compliance, risk) and external parties (custodians, administrators, auditors)

• Maintain and improve operational processes and controls

• Fund documentation ingestion management and data inputs

• Project management and assistance with Investment team’s post investment decision deal onboarding

• Prepare periodic reporting requests / questionnaires for external stakeholders

• Ensure compliance with regulatory requirements and internal policies, and support ongoing compliance reporting of the business

• Support KYC/CDD processes for all investment and advisory relationships 

• Participate in at least one ‘BSC Citizenship’ activity, helping to make BSC a great place to work – this could be helping to organise our summer or winter social, joining the Staff Council or helping with health and safety

What you will bring:

Qualifications & Experience

Essential:

• Demonstrable experience of your excellent analytical and problem-solving skills 

• Experience of working in an environment where high level of attention to detail and accuracy is vital 

Desirable

• 1–3 years of experience in fund operations, asset management, or financial services (preferred but not mandatory)  

• Understanding of financial instruments (particularly alternatives) is preferred but not mandatory  

• Proficiency in Excel and familiarity with AI, CRM and PMS systems 

Skills, Abilities and Attributes

• Strong communication and interpersonal skills 

• A genuinely service-orientated outlook – you take pride in making things run well 

• Ability to work in a fast-paced environment and manage multiple priorities 

• Collaborative, with a hands-on approach to pro-actively solving problems with others and with a solution orientated mindset – someone who anticipates needs rather than waits to be asked 

• Prior knowledge or interest in social enterprise, charity or impact related work 

Embody Better Society Capital core values:

Ø  Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.

Ø  Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change

Ø  Openness - We listen, learn, experiment and collaborate.  And we are adaptive and flexible in responding to what we learn.

Ø  Rigorous - We take a rigorous approach in all we do.  We expect the highest standards and continually strive for excellence

Ø  Respectful - We are genuine in both our approach and aspiration.  We value each member of our team and our partners for what they bring.

Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

How to apply:

Please apply via Applied which is designed to minimise unconscious bias in recruitment. We will review your CV and two written answers which should answer the two following prompts: 

 1. Think of one piece of professional work from the last 3 years that best demonstrates why you’d be a strong fit for this role at Better Society Capital. Please cover: 

• Context - Where were you working and what was the goal? 

• Your role - What were you personally responsible for? 

• Two key decision you made - What options did you consider, and why did you choose the path you did? 

• Impact - What changed as a result? Please include any concrete outcomes (numbers, stakeholder feedback, decisions taken, etc.). 

• Looking back - What, if anything, would you do differently now, and why? 

2. We want to understand why you are interested in a career here at BSC. Tell us about a time where you tried to do something to create a positive change. 

• What was the goal? 

• Did it happen? 

• What did you learn about yourself along the way? 

Your answers should be no longer than 250 words each 

NB We do screen for applications that appear to be heavily generated by AI. You’re welcome to use AI tools to support small edits, such as improving grammar, structure or clarity, but your CV and supporting answer should reflect your own experience, knowledge, skills and motivations. Applications that feel authentic and genuinely personal are most likely to receive a 5-star score. 

Closing Date:  9am - Wednesday 10th June 2026

Interviews

• Initial Screening calls will be held 17/18th June 

• Round 1 interview (virtual) will be held w/c 22nd June 

• Round 2 interview (in-person) will be held w/c 29th June 

We are a Disability Confident Committed employer. Disabled applicants who meet the essential criteria will be considered for an initial screening interview. When application numbers are high and we are unable to interview everyone who meets the minimum criteria, we will prioritise those who best meet the essential requirements of the role.

We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.

If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.

You can find out more about our recruitment approach here

Other terms

Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we adapt to the needs of our diverse workforce.

Right to work: We are unable to offer work sponsorship for this role. Candidates need to have the existing right to work in the UK and for the duration of employment to be considered. 

Equity, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).

We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch .

The Chartered Institute of Ecology and Environmental Management (CIEEM) is the leading professional membership body for ecologists and environmental managers, supporting members to protect and enhance the natural environment across the UK and Ireland.

We have an exciting opportunity for an Operations Administrator to join our team. This varied and rewarding role provides administrative support across two key areas of our work - Membership and Professional Practice.

You will play a vital role in delivering high-quality, member-focused services, supporting membership applications and enquiries, and professional practice activities such as accreditation schemes, training and events. This is a busy and collaborative role, well suited to someone who is organised, adaptable and committed to delivering excellent customer service.

Key responsibilities include:

• Acting as a first point of contact for member enquiries, providing a professional and responsive service
• Processing membership applications, renewals and maintaining accurate records in our CRM system
• Supporting the delivery of professional practice activities, including accreditation schemes and training events
• Assisting with the organisation and administration of conferences, webinars and meetings
• Supporting invoicing and payment processes
• Working collaboratively with colleagues across teams to deliver efficient and effective services

About you:

You will have experience in an administrative role and a strong commitment to delivering high standards of customer service. You will be confident managing a varied workload, with excellent attention to detail and strong communication skills.

Experience of working with databases or CRM systems and supporting events or training activities would be advantageous. An interest in working for a membership organisation or supporting the environmental sector would also be beneficial.

Benefits:

As part of our commitment to making CIEEM a great place to work, we offer:

• Flexible working arrangements, including up to 50% home working
• 25 days annual leave plus public holidays
• A generous pension scheme with employer contributions of up to 10%
• Opportunities for professional development
• Access to an employee assistance programme

This is an excellent opportunity to join a friendly and committed team and contribute to work that supports professional standards and the environmental sector.

Closing Date: 12 June 2026

We will review applications on a rolling basis and may invite candidates to interview before the closing date, so early applications are encouraged.

For further information please read the CIEEM Operations Administrator JD.

Position:

MSF are the world’s leading emergency medical aid organisation. Committed to innovation and creativity, MSF UK deliver vital funds and raise awareness of MSF’s humanitarian mission. We have an exciting opportunity for a Data Insight Officer to join our Fundraising team. The Data Insight Officer is an integral role within the CRM and Insight team. Working alongside the Data Insight Specialist, multiple Department Heads and team members across fundraising, you will be responsible for supporting the improvement of existing reporting, delivering insight projects and assisting in the implementation of machine learning in our fundraising function. You will be joining a highly successful and fast paced fundraising team who raised over £100 million in 2025. We have an ambitious fundraising strategy and the analysis driven by the insight team will play a significant part in the development of MSF UK’s strategic fundraising goals. It is therefore vital that you have a keen eye for detail with the ability to highlight trends and patterns in data and present those findings to key stakeholders. This role offers the opportunity to gain experience in the not-for-profit sector and to develop your analysis skills, working with advanced data tools, including our data warehouse and to be part of an exciting transformation as we embed predictive analytics and machine learning into our fundraising work. So, if you’re looking to excel in the area of data insight and you’d like to be part of supporting strategic change for a medical organisation, we want to hear from you.

Hours: 37.5 hours per week, Mon Fri

Duration: Permanent

Location: London - hybrid, 2 days per week in London office (Including Wednesdays)

Salary: £ 41,902.62 - £ 51,214.32 per annum

Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

The primary role of the Data Insight Officer is to support with the analysis and insight required to aid in the investment in and development of MSF UK’s Fundraising strategy. 

Reporting to the Data Insight Specialist, the Data Insight Officer is responsible for reporting and performance analysis, producing KPIs, maintaining Power BI dashboards, training on the use of Power BI and supporting income modelling. 

Please download the full job and person specification below for further details.

Knowledge Skills & Experience:

• Considerable experience and understanding of data analytics and reporting, preferably within a Data Insight role. 
• Considerable experience of using Power BI and creating dashboards to visualise data. 
• Experience of gathering data from various sources such as Microsoft Dynamics, or a Data Warehouse to produce reports. A suitable candidate will have a background in SQL. 
• Experience of using Python libraries such as Pandas, MatPlotLib, Ski-kit Learn or equivalent and using Python for data cleansing. 
• Experience of identifying patterns and interpreting trends in data and presenting results to inform Fundraising strategy. 
• An excellent level of numeracy combined with accuracy and attention to detail in the area of data analysis. 
• Demonstrable knowledge of Microsoft Excel to an advanced level including use of Power Query, formulas and other data analysis features. 
• An interest in Machine Learning and predictive analytics. 
• An agile approach to work and understanding of agile methodology is desirable. 
• Knowledge of data protection and GDPR processes. 
• A systematic and organised approach with a proven ability to follow things through and meet regular deadlines. 
• Confident interpersonal and negotiating skills with an ability to manage and build relationships with external suppliers, as well as with colleagues. 
• Self-motivated, flexible and able to work without close supervision. 
• Ability to manage and prioritise a busy workload amid conflicting demands.
• Flexibility to take on other related tasks combined with willingness to learn. 
• Fluency in written and spoken English. 
• Commitment to the aims and values of Médecins Sans Frontières. 
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite.The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer. 

Recruitment timetable:

• Closing date for applications: Tuesday 2 June 2026, 12.00pm (BST) 
• First round interviews: Monday 15 June 2026 
• Second round interviews Tuesday 23 June 2026 
• Projected Start Date: 20 July 2026, Dependant on candidate availability 

SEO London is an education and training charity that advances social mobility by empowering exceptional students to secure roles within competitive industries. 

We are a UK charity that unlocks potential and transforms careers. We empower students and young professionals from underrepresented backgrounds, bridging the gap between untapped talent and the world’s most competitive industries. Since 2000, our alumni have excelled in top global firms, proving that access and opportunity drive success.

The Role 
SEO Europe was launched in 2021, with its first France programme piloting in 2023. As we continue to grow our presence and impact in France, we are looking for a highly motivated Programme Coordinator to support the development and delivery of our student programmes and outreach initiatives. 

We have a strong focus on gender balance and social inclusion and are seeking someone who is passionate about helping more female students and other underrepresented students from low-income backgrounds build successful careers in competitive industries, particularly within finance and investment management. 

As a Programme Coordinator, you will play a key role in ensuring the seamless execution of all student-related events. This role involves gaining a comprehensive understanding of SEO London and SEO Europe’s programmes, the relevant industries, and integrating this knowledge within our organisation. You will liaise with students and partner firms to organise, execute, and promote successful events. 

In collaboration with the team, you will provide recommendations for enhancements and innovations to improve the student experience, while upholding a high standard of customer care. 

We are seeking a professional with a strong work ethic, who is adept at fostering robust working relationships and taking initiative in developing organisational processes. A thorough understanding of the French academic system and a genuine commitment to diversity and social mobility are essential. 

This position offers substantial responsibility and opportunities for professional advancement. 

If successful, you will sit within the France team of SEO Europe, where you will support the preparation and delivery of multiple impactful and engaging initiatives, such as: 

• SEO Potenti’ELLE events: Celebratory events showcasing inspiring women leaders, introducing the long-term vision for our female leadership programme, Potenti’ELLE, and providing networking opportunities for mentors and mentees.

• France Finance Programme: A 6-month career readiness programme where master’s students benefit from educational Lunch & Learn sessions, industry insight sessions, coaching, soft skills training and access to internship opportunities at top investment banks, asset managers and alternative investment funds.

• SEO Europe Finance Academy: A 1-month immersive event taking place online and in Paris, and designed to educate and train students intending to secure summer and off-cycle internships, while providing authentic exposure to top employers and demystifying the industry landscape and application process.

• Student Outreach: Implementing outreach campaigns to help recruit more students from engineering schools and public universities across France.

• Alumni engagement: Help structure and manage alumni engagement initiatives in Paris 

• Occasional trips to Paris to deliver in-person events and execute our student outreach strategy. 

Responsibilities and Accountabilities 

There are three main activities within the France team: 

• Outreach (student recruitment)

• Programme Delivery (education and training events for students)

• Alumni engagement (event and community management)

The Programme Coordinator will serve as the administrative officer for the France team. You will support the team as needed and have specific responsibilities for identifying and onboarding students at business schools, engineering schools and universities across France, both online (social media, email marketing, webinars) and offline (in-person campus events and sponsored events). 

You will also play a key role in executing our social media strategy and managing our presence across platforms such as LinkedIn, Instagram and WhatsApp. 

Responsibilities include: 

• Overall administration of student events, ensuring exceptional communication and coordination

• Event management, student and partner communication and coordination of all relevant stakeholders

• Posting job opportunities on our student portal and creating content for our newsletter

• Managing student queries and maintaining relationships

• Coordinating outreach programmes and managing our Student Ambassador network

• Identifying and onboarding students, while managing relationships with academic institutions and partners

• Maintaining working documents, event calendars and reports

• Thinking creatively to improve outreach programmes and support social media management

• Supporting the France team across programme delivery and partnership initiatives as needed 

• Ensuring all information and student data is managed in accordance with GDPR guidelines and updated in Salesforce

• Running reports to track and monitor programme activity and events through the CRM 

Person Specification 

Skills and experience 

We are looking for a proactive and highly organised individual who is passionate about diversity, inclusion and social mobility. The successful candidate will be comfortable working in a fast-paced environment, managing multiple priorities and building relationships with students, corporate partners and academic institutions. 

You should be a strong communicator with excellent organisational skills, a collaborative mindset and a genuine interest in helping students access competitive career opportunities. 

Skills and Experience 

Essential 

• Occasional travel to Paris

• Project management skills

• Interest in Diversity, Equity and Inclusion

• Strong understanding of employability skills

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

• Ability to use Microsoft Teams and Zoom

• Team player with a proactive attitude

• Strong communication, organisation, time management and listening skills

• Strong business writing and presentation skills

• Fluent in both French and English

Desirable 

• Experience with CRM systems, ideally Salesforce

• Experience with databases and data analysis

• Outreach and networking experience

• Social media management experience

• Experience in communications and creating visual content

• Previous experience working with charities or associations focused on diversity and inclusion

• Experience working with postsecondary institutions or student clubs

Required qualifications 

• University degree (any discipline)

Candidates without the required qualification will still be considered if they can demonstrate at least one year of relevant and relatable work experience in a similar role. 

What we offer? 

• Annual Leave: 28 days + Bank Holidays. 

• Enhanced Family Friendly Policy. 

• Flexible working (2 days in the office) and a lovely office space by Borough Station. 

• Benefits: 

• Employee Assistance Programme 

• And more… 

About HCPT

HCPT is a UK-based Catholic charity that provides life-changing pilgrimage experiences to Lourdes for children and adults with disabilities, complex medical needs, and social challenges of all faiths, and none. Every Easter and Summer, HCPT brings together thousands of volunteers, medical professionals, and chaplains to support pilgrims in a joyful, inclusive, and faith-filled environment. Our work is rooted in Christian values, community, and the belief that every person is uniquely gifted and loved.

We are ambitious. We are growing. And we are looking for exceptional people to help us get there.

Role Overview

This is a rare chance to join HCPT at a pivotal moment in our new strategy. As Fundraising & Events Manager, you will work closely with the Fundraising & Communications Director to build new income streams, develop compelling funding applications, and deliver high-impact fundraising events that bring HCPT's mission to life.

We are looking for someone who is energised by growth; someone who sees a blank canvas as an opportunity, who thrives on building relationships, and who measures success by outcomes rather than activity. Attitude and ambition matter as much as experience here. We want someone who wants to be sector-leading, not just sector-present.

In the early stages of this role, your focus will be predominantly business development and event cultivation. As income grows and the team expands, you'll help shape what a sector-leading fundraising function at HCPT looks like, and play a central role within it.

NCRC is a charity (Charity Number 1082243) working to support families and individuals in the local community who are in need by reason of their youth, infirmity or disablement, poverty or social & economic circumstances.

The CFP Basingstoke is one of NCRC’s projects and supports these objectives by running a furniture & household goods reuse service which allows people to donate items knowing that they will be put to good use in helping others to improve their living conditions and benefiting the most vulnerable members of our local community. The project also provides supported volunteering opportunities and accredited training to adults with learning disabilities, physical disabilities and/or mental health issues, young people at risk of exclusion from education and youth offenders.

The Retail Supervisor plays a key role in supporting the day-to-day operations of the CFP Basingstoke shop. This role involves supervising a diverse team of volunteers and supported volunteers, ensuring a welcoming and efficient retail environment, and occasionally assisting with furniture collections and deliveries by driving the 3.5 tonne project van.

The Pepper Foundation is a local charity funding children’s hospice care at home, specialised play and family days for children living with life-limiting and life-threatening conditions in Hertfordshire and Buckinghamshire. 

The Trusts & Foundations Fundraiser will be joining Pepper at an exciting time as we launch our new three-year fundraising strategy. Backed by committed investment and with full Board approval, we are delighted to be growing the charity to deliver sustainable income that directly supports local children and families with hospice care in the comfort of their own homes.

Working closely with the Head of Trusts & Foundations, you will play a pivotal role in increasing income from trusts and foundations by developing and managing a strong pipeline of funders, securing new grants, and building long-term relationships that lead to increased and multi-year support. You will research and prepare compelling applications to both new and existing funders, alongside producing timely, engaging reports that clearly demonstrate impact.

This role requires a highly organised and motivated individual with a passion for writing, strong attention to detail, and the ability to deliver exceptional cultivation, stewardship and relationship management of trusts and foundations aligned with our mission.

Your work will directly support hospice at home care, specialist play services, and meaningful family days out for children with life-limiting and life-threatening conditions – making a tangible difference to families during the most difficult of times.

Hours: 22.5 hours per week working from home – applicants must live within Hertfordshire or Buckinghamshire (or surrounding counties)

Salary: £19,800 per annum for 22.5 hours per week (£33,000 FTE per annum)

Key requirements:

• Work with the Head of Trusts & Foundations to agreed income targets and growth.
• Build and maintain a strong pipeline of small and medium trusts and foundations (giving up to £10,000).
• Produce high-quality, tailored applications to prospective funders aligned with agreed criteria.
• Prepare meaningful update reports, demonstrating the impact of a funder’s support, whilst ensuring all reporting requirements and deadlines are met.
• Deliver excellent relationship management and stewardship through regular reporting and tailored communications.
• Conduct prospect research to identify and prioritise new trust funding opportunities aligned with The Pepper Foundation’s work.
• Maintain accurate and up-to-date records of all communications on the Donorfy CRM database whilst keeping abreast of GDPR.
• Stay up to date with current trends in trust fundraising.
• Ensure compliance with relevant regulations, including the Fundraising Regulator Code of Practice, and internal Safeguarding Policies.
• Represent The Pepper Foundation at events as required.

How to apply: For further details about the role, please download our recruitment pack. Please send your CV with a cover letter explaining why you would make a great candidate for this role and how you meet the job description. 

Closing date: 1st June 2026 at 5pm

Interview dates: First-round interviews on 10th and 11th June and second-round interviews on 15th June 2026.

Interviews will take place at our office in Berkhamsted. Please let us know if you have any accessibility requirements or need any adjustments for the interview.

If appointed, an enhanced DBS check will be required.

Are you passionate about helping people stay warm, safe and financially secure in their homes?

Job Title: Home Energy Advisor (Green Doctor)
Salary: £26,239 – £28,554 per annum (pro rata for part time)
Hours: Full-Time (37 hours per week) and Part-Time (22.5 hours per week) roles available
Location: Carlisle/Workington

About us

Groundwork NE & Cumbria is a long established environmental and community charity with over 30 years of experience creating greener, healthier and more resilient places across the region. Our mission centres on Creating Better Places, Improving People’s Prospects, and Promoting Greener Living, helping communities thrive no matter the challenges they face.

We deliver hundreds of locally led projects each year, including initiatives that support young people and adults into education, training and employment, helping them overcome barriers, build life skills, and reach their full potential.

About the role

Groundwork has an exciting opportunity within our Project Team for a Home Energy Advisor (Green Doctor). Our Green Doctor will support those in need across the region, engaging and offering practical support to people most at risk of fuel poverty, helping to make their homes more environmentally friendly and cheaper to run.

Job Purpose

We are seeking someone who is a confident communicator who will engage with the community to deliver informal training and encouraging referrals to the Green Doctor programme.

This role requires a dynamic and dedicated person who can think on their feet, someone with a caring nature who has a strong desire for helping people and is passionate about making a difference. You will need to be highly organised and adaptable as no two days will be the same.

You will undertake assessments, fit practical energy saving measures and then offer energy saving advice to residents.

It’s a unique and challenging role that gives you the chance to make a difference to people’s lives every day.

Appropriate qualifications in energy efficiency would be useful but not vital as we will provide full in-job training for the successful candidates.

Closing Date: Thursday 4th June 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

Oxford Hospitals Charity is seeking an organised, collaborative and engaging individual to join our Major Gifts Team working across the Oxford University Hospitals NHS Foundation Trust to make a tangible impact on the lives of patients and staff.

The Major Gifts & Trusts team plays a key role in securing significant income from individuals, charitable trusts and foundations to support transformational projects across our hospitals.

The role is central to ensuring fundraising activity runs smoothly and efficiently, helping to coordinate projects, maintain accurate records, manage donor and internal queries, and support engagement across the wider charity and NHS teams.

Join our small but impactful team to support our donors in funding projects that significantly improve patient care, and contribute to groundbreaking research, staff development, and training.

Young Citizens is recruiting a Programmes Coordinator to join us in a hands‑on role at the heart of our mission to help young people become active, engaged and informed citizens. As part of our national charity’s central team, you’ll support the delivery of high‑quality programmes that connect young people with citizenship education, from legal initiatives such as mock trials to social action challenges and workshops.

Your Role’s Purpose

Young Citizens is recruiting a Programmes Coordinator to play a hands-on role at the heart of our mission to help young people become active, engaged and informed citizens. Working across our portfolio, you’ll support the delivery of a range of programmes, from legal education initiatives such as Mock Trials and The Big Legal Lesson, to Citizenship Workshops and social action programmes like the Make a Difference Challenge. 

You’ll coordinate engaging, high-quality experiences for schools, working closely with teachers, volunteers and partners to ensure programmes run smoothly and meet our participation and impact targets. Alongside delivery, you’ll contribute to growing reach, improving programme content and strengthening our overall impact. 

Young Citizens works at the intersection of education, democracy and civic life, helping young people become active participants in their communities. If you're excited about making a tangible impact through high-quality programme delivery, and want to contribute to a mission driven organisation, we’d love to hear from you. 

Who we are looking for

You will join a small, dedicated team of delivery staff, making this well suited to someone who is ready to take ownership of their key areas while also contributing to shared priorities across the team. You may have experience in programme delivery, education, events, or a similar role, and be ready to take ownership of a diverse and active portfolio.

This role requires excellent organisational skills, attention to detail, and the ability to manage multiple priorities across different timelines. You’ll be part of a collaborative team working in a fast-paced environment where strong processes and relationship-building are key to success. For full details of the role and responsibilities, please see the job pack below.

In your first year 

You will play a key role in coordinating the delivery of Young Citizens’ education programmes, ensuring schools, teachers and partners have a positive experience from registration through to programme completion. You will manage programme administration, communications, scheduling and logistics, and act as a main point of contact for participating schools and stakeholders. 

You will also support monitoring and evaluation by collecting feedback and impact data, helping to demonstrate outcomes and inform programme improvements. Working closely with colleagues across the organisation, you will contribute to refining systems and processes to strengthen the quality and reach of Young Citizens’ programmes. 

Through programme coordination, stakeholder engagement and operational support, this role delivers: 

• Strong relationships with schools, teachers and partners.

• Efficient administrative and communication processes.

• Accurate data and insights to evidence impact and improve delivery. 

Why join us?

Deliver an impactful mission with a passionate team. Young Citizens offers the opportunity to join a passionate, supportive and ambitious team dedicated to strengthening democracy by equipping young people with the skills, knowledge and confidence to participate actively in society. Our culture is collaborative, welcoming and impact-focused, and your work will make a tangible difference to children and young people across the UK by helping to deliver programmes that build critical thinking, civic understanding and the confidence to make a positive contribution to their communities. 

A results-driven culture with flexibility and strong benefits. We are building an agile, hybrid organisation with a flexible approach to how we work. Our benefits include 28+ days of annual leave (plus 8 bank holidays), volunteering days, office closure over the Christmas holidays, full pension contributions on the first 8%, and enhanced leave packages. 

A chance to grow and develop. As we enter a new three-year development phase, we’re seeking individuals who thrive in a high-performing, adaptable environment and are motivated to grow alongside the organisation as it scales. 

A chance to leave your mark. We empower our people to be contributors, decision-makers, and designers of our work. We’re looking for proactive professionals who are eager to shape their area of the charity and play a meaningful role in our future direction. 

A few useful notes when applying:

If you are excited by the opportunity to coordinate impactful programmes and support the next generation of active citizens, we would love to hear from you.Please submit your CV along with a covering letter (maximum two pages) outlining your interest in the role and how your skills and experience meet the requirements in the job description. Applications without a covering letter will not be considered.

Additional Information 

• Applicants must have the right to work in the UK.

• Offers of employment are subject to satisfactory references and a DBS check. 

• Due to the volume of applications, feedback will be provided only to candidates shortlisted for interview. 

We welcome applications from candidates with experience in programme coordination, education, youth work or the charity sector, as well as those with strong transferable skills and a genuine commitment to our mission.

We are looking for a Digital Engagement Manager, who will be in charge of leading the planning and delivery of Battersea’s digital communications across email, SMS, and online review websites, ensuring communications are supporter centric and channel agnostic, with the goal of supporting income generation and long-term supporter loyalty.

The Digital Engagement Manager will also project manage key updates and improvements to marketing technology systems and supporting processes, alongside the crucial development of the organisation-wide data strategy.

The successful candidate will demonstrate:

• Significant experience delivering email and/or CRM marketing strategies in a B2C environment, within a high-profile or innovative brand.
• Strong track record of implementing, evaluating and optimising highly effective email and SMS campaigns which have driven conversion, engagement and income generating capacity of an organisation.
• Significant experience leading the use of marketing automation programmes to deliver complex, cross-channel journeys for supporters.
• Experience working with cross-disciplinary teams to ensure alignment across a variety of channels and touchpoints.
• Experience leading a high-performing team of subject matter experts and specialists.
• Experience translating large data sets into actionable insights and supporter-centric optimisations which drive loyalty, engagement or impact.

Our Marketing and Communications Team

Battersea’s Marketing & Communications department is responsible for communicating the breadth of the organisation’s work in an engaging and memorable way. Though our award-winning campaigns, we use our influence to affect change for dogs and cats within and beyond our gates; building Battersea’s reputation on a national and international scale. Our work involves everything from innovative integrated advertising campaigns to rehome our animals, to supporting other departments with their strategic objectives. We also manage Battersea’s online communities, offer brand guidance, deliver innovative digital activity, and manage internal communications, ensuring that staff and volunteers stay informed and engaged. The department’s ultimate goal is to raise awareness of Battersea’s work, so we can be here for more dogs and cats.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date:

Wednesday, 3rd June 2026, 11.59pm - All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):

First round (via MS Teams) - w/c 8th June 2026

Second round (in person) - w/c 15th June 2026

For more information about the role, please download our Recruitment pack from our Careers website.

Payroll and Pensions Officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Payroll and Pensions Officer

Location: Islington based in our Central Office. You will be required to work Mondays in the office, plus an additional day within a service, with home working possible through the rest of the week. Additional days out may be required. Please note that unfortunately, there is no step free access available at our central office, and cannot be guaranteed at other locations

Salary: £30,000 annual

Shift Pattern: Fixed term contract until January 2027, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours due to tight payroll run deadlines, time in lieu will be provided in these cases.

About the Role

We're hiring an experienced payroll and pensions officer. You will join a small Payroll team, reporting to the Payroll and Pensions Manager. You will ensure efficient and accurate payroll operations, ensuring staff are paid correctly, on time. You will support in the preparation and processing of monthly payroll, coordinating effective and efficient end-to-end payroll and pensions administration, plus any relevant activity. The People and Culture team overall are a supportive and friendly team, who all have individual personalities and characteristics which bring us together to have a positive working environment as a team. 

Key Responsibilities Include:

• Take ownership of administrative tasks in the payroll and pensions process
• Be a point of contact for enquiries regarding payroll and pensions, to proactively resolve, signpost or seek support on any issues that arise
• Utilise database and HRIS to support payroll and pensions processes and auditing
• Support relevant colleagues to ensure the correct payments, reports, and returns are made to HMRC, pension providers, and other statutory bodies
• Work collaboratively with the wider organisation to ensure consistency of information and processes

About You

We're looking for someone who is methodical, intuitive, and detail-oriented, who is able to tae ownership of your projects and workflows. You will hold some payroll and pensions experience and be ready to hit the ground running, able to use your own initiative to resolve challenges, and support with the running of cycles. You will be comfortable working in a fast paced environment, and will thrive in such circumstances. We're looking for someone who can build good professional relationships with others, and is happy to support the wider team and organisation.

• Experience within a similar role capacity required
• Experience providing a high level of quality administration and customer support is required
• Experience in providing a high level of numerical administration and communications is required
• Working knowledge and understanding of payroll, pensions, and other relevant laws and external policies is required
• Attention to detail is required
• High level of organisation skills is required
• Ability to work flexibily to meet the needs of the organisation is required
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete a DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Job title: Student Voice Coordinator

Job Summary: Coordinating and improving student experience and representation to ensure all student voices are heard and acted upon
 

Contract: Fixed-term, 1 year with possibility of extension
 

Recruitment Timeline:

Applications close: 8th June 2026

Interviews: w/c 15th June (final dates to be confirmed)

Start date: July
 

Who we are

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen.
 

Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE). Like other Students' Unions, it also funds and facilitates student activities of campus, including societies, sports clubs through the Athletics Union (AU), the Media Group and Raising and Giving (RAG) charitable fundraising initiatives.
 

About the job

LSESU is looking for someone who is highly organised and passionate about student experience to join our Student Voice Team. You will need to have a good eye for detail, a proactive approach, and be willing to get stuck into all aspects of student representation. The successful candidate will support the Student Voice Team in the delivery of LSESU’s liberation work, democratic processes, and lead on key strategic projects with our elected officers.
 

This role will involve supporting with a variety of tasks, including liaising with key stakeholders, engagement and outreach planning, and database administration. This is the ideal opportunity for someone with an ability to work collaboratively with people, and a passion for delivering high quality opportunities for membership engagement.
 

Who are we looking for?

We are looking for a highly motivated team player who is passionate about delivering change within a dynamic and democratic organisation. The successful candidate will have great communication skills and will be able to work with a variety of stakeholders. An interest in democratic procedure and processes, a commitment to equality and diversity, and an ability to handle politically sensitive situations, are all key to the successful delivery of this role.
 

Further to the above, we’re also looking for someone who is proficient in both Microsoft Office, and various social media platforms, and who holds excellent time management skills.
 

Most importantly, we’re looking for someone who wants to get stuck in, contribute to an effective team dynamic, and make a difference. Students’ Unions are innovative, dynamic places to work and we’re so excited about what we’ve got in store for LSE students.
 

Why apply?

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.
 

Benefits and Perks
In return for your passion and experience we offer:

· 25 days holidays per year

· Additional closure periods at Christmas and Easter

· Free LSE Students’ Union gym membership, advice from dedicated professionals, with a wide range of activities including yoga classes, dance classes, pilates classes

· Cycle to Work scheme enabling significant savings on bicycle purchase

· Access to LSE staff training courses

· Ability to purchase TOTUM (NUS) card giving wide range of discounts

· Flexibility for work-life balance

· Interest-free Travel loan

· Free eye exams

· Employee Assistance Program - external consultants providing advice and counselling on a broad range of issues
 

Want to apply?

Please complete an online application found on our website. We ask you to prepare and upload three documents:

1. Covering Letter

2. CV

3. Equal Opportunities Form.
 

We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we will only share your covering letter with the shortlisting committee. Please do not include any personal information, such as your name or contact details in this letter. If you are selected for an interview, we will then share your CV with the interview panel.
 

In your cover letter, please address the following three questions:
· Q1 Paying particular attention to the job description and person specification, please tell us why you believe you are most suitable for this role?

· Q2. Please tell us about your values, attitudes and behaviours and why these would be important in the role you are applying for.

· Q3. Please tell us about a time where you have had to juggle multiple priorities from different people and how you handled this.
 

Interviews will be held for shortlisted candidates on the week commencing 15th June. If you are unable to make these dates, please let us know in the ‘notes’ section of the application portal.